Fossil FTW1118, FTW1126, FTW1151, FTW1163, FTW1166 Troubleshooting manual

FOSSIL GROUP SMARTWATCHES

GENERAL TROUBLESHOOTING FAQ’s

How do I make sure my smart watch's software is up to date?

Launch Settings on your smartwatch, then open System. Tap About, then tap System updates. If your OS is on the most recent version, the screen will say System is up to date. If not, it will pull the latest version for you to initiate the update.

SYSTEM

My smartwatch’s update download failed or is taking too long. How can I fix this?

Confirm watch is directly connected to a strong Wi-Fi network. You can add a network in the Connectivity section of Settings.

Turn off Bluetooth after connecting to Wi-Fi to prevent interference. Make sure watch is charged to at least 50%.

Restart your watch.

Restart your phone.