Ford Transit Custom 2016 User Manual

FORD TOURNEO CUSTOM /

TRANSIT CUSTOM Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3577en 01/2015 20150204085600

Introduction

About This Manual...........................................5

Symbols Glossary.............................................5

Data Recording..................................................7

Replacement Parts

Recommendation........................................8

Special Notices.................................................8

Mobile Communications

Equipment......................................................8

At a Glance

At a Glance........................................................10

Child Safety

Installing Child Seats.....................................16

Child Seat Positioning..................................20

Child Safety Locks..........................................23

Safety Belts

Fastening the Safety Belts..........................24

Safety Belt Height Adjustment.................25

Safety Belt Minder.........................................25

Supplementary Restraints

System

Principle of Operation...................................27

Driver Airbag.....................................................27

Passenger Airbag............................................27

Side Airbags.....................................................29

Side Curtain Airbags.....................................29

Keys and Remote Controls

General Information on Radio

Frequencies.................................................30

Remote Control..............................................30

Replacing a Lost Key or Remote

Control...........................................................30

Locks

Locking and Unlocking..................................31

Manual Liftgate...............................................34

Security

Passive Anti-Theft System.........................36

Anti-Theft Alarm............................................36

Steering Wheel

Adjusting the Steering Wheel....................37

Audio Control...................................................37

Voice Control...................................................38

Cruise Control..................................................38

Information Display Control.......................39

Wipers and Washers

Windshield Wipers........................................40

Autowipers.......................................................40

Windshield Washers......................................41

Rear Window Wiper and Washers............41

Lighting

General Information......................................43

Lighting Control..............................................43

Autolamps........................................................44

Instrument Lighting Dimmer.....................45

Headlamp Exit Delay....................................45

Daytime Running Lamps.............................45

Automatic High Beam Control..................45

Front Fog Lamps............................................47

Rear Fog Lamps..............................................47

Headlamp Leveling.......................................48

Cornering Lamps............................................48

Direction Indicators.......................................49

Interior Lamps.................................................49

Windows and Mirrors

Power Windows...............................................51

Exterior Mirrors................................................52

Interior Mirror....................................................52

Sun Shades......................................................53

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Table of Contents

Instrument Cluster

Gauges...............................................................54

Warning Lamps and Indicators.................55

Audible Warnings and Indicators.............58

Information Displays

General Information......................................59

Clock...................................................................66

Trip Computer.................................................66

Personalized Settings..................................66

Information Messages.................................66

Climate Control

Principle of Operation...................................72

Air Vents.............................................................72

Manual Climate Control...............................73

Hints on Controlling the Interior

Climate...........................................................74

Rear Passenger Climate Controls............76

Heated Windows and Mirrors....................76

Auxiliary Heater...............................................77

Seats

Sitting in the Correct Position....................81

Head Restraints...............................................81

Manual Seats...................................................82

Power Seats.....................................................83

Rear Seats........................................................85

Heated Seats...................................................90

Auxiliary Power Points

Auxiliary Power Points..................................91

Cigar Lighter.....................................................92

Storage Compartments

Cup Holders......................................................93

Overhead Console.........................................93

Ashtray...............................................................93

Folding Tray......................................................93

Bottle Holder...................................................93

Glasses Holder................................................94

Under Seat Storage......................................94

Starting and Stopping the

Engine

General Information.....................................96

Ignition Switch................................................96

Steering Wheel Lock....................................96

Starting a Diesel Engine...............................97

Diesel Particulate Filter................................97

Switching Off the Engine............................98

Engine Block Heater.....................................98

Unique Driving Character-

istics

Auto-Start-Stop...........................................100

Fuel and Refueling

Safety Precautions......................................102

Fuel Quality....................................................103

Fuel Filler Funnel Location........................103

Running Out of Fuel....................................103

Catalytic Converter......................................104

Refueling.........................................................105

Fuel Consumption.......................................106

Technical Specifications...........................108

Transmission

Manual Transmission.................................109

Hill Start Assist.............................................109

Brakes

General Information.....................................110

Hints on Driving With Anti-Lock

Brakes............................................................110

Parking Brake...................................................111

Traction Control

Principle of Operation..................................112

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Table of Contents

Using Traction Control.................................112

Stability Control

Principle of Operation..................................113

Using Stability Control.................................113

Parking Aids

Principle of Operation..................................114

Parking Aid.......................................................114

Rear View Camera........................................116

Cruise Control

Principle of Operation..................................119

Using Cruise Control.....................................119

Driving Aids

Speed Limiter..................................................121

Driver Alert.......................................................122

Lane Keeping System.................................124

Eco Mode.........................................................125

Load Carrying

General Information.....................................127

Rear Loadspace Hatches...........................127

Roof Racks and Load Carriers..................127

Roof Racks and Load Carriers - Vehicles

With: Integrated Roof Rack..................128

Load Retaining Fixtures..............................129

Towing

Towing a Trailer..............................................132

Trailer Sway Control.....................................132

Towing Points.................................................133

Towing the Vehicle on Four Wheels......134

Driving Hints

Breaking-In......................................................135

Reduced Engine Performance.................135

Economical Driving......................................135

Cold Weather Precautions........................136

Driving Through Water................................136

Floor Mats.......................................................136

Roadside Emergencies

Hazard Warning Flashers..........................138

First Aid Kit......................................................138

Warning Triangle...........................................138

Fuel Shutoff....................................................138

Jump Starting the Vehicle.........................138

Fuses

Fuse Box Locations.......................................141

Fuse Specification Chart...........................142

Changing a Fuse............................................152

Maintenance

General Information....................................153

Opening and Closing the Hood...............153

Under Hood Overview................................154

Engine Oil Dipstick.......................................155

Engine Oil Check...........................................155

Engine Coolant Check................................156

Brake and Clutch Fluid Check..................157

Power Steering Fluid Check......................157

Washer Fluid Check.....................................158

Draining the Fuel Filter Water Trap........158

Changing the 12V Battery..........................158

Checking the Wiper Blades......................160

Changing the Wiper Blades.......................161

Removing a Headlamp...............................162

Changing a Bulb............................................162

Bulb Specification Chart...........................168

Technical Specifications...........................169

Vehicle Care

Cleaning the Exterior.....................................171

Cleaning the Interior......................................171

Repairing Minor Paint Damage................172

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Table of Contents

Cleaning the Alloy Wheels.........................172

Wheels and Tires

General Information.....................................173

Temporary Mobility Kit................................173

Tire Care...........................................................176

Using Snow Chains.......................................177

Tire Pressure Monitoring System............177

Changing a Road Wheel.............................181

Technical Specifications............................187

Capacities and Specific-

ations

Vehicle Identification Plate......................189

Vehicle Identification Number................190

Technical Specifications...........................190

Audio System

General Information....................................194

Audio Unit - Vehicles With: AM/FM/

CD...................................................................195

Audio Unit - Vehicles With: AM/FM/CD/

Digital Audio Broadcast (DAB) Radio/

SYNC...........................................................200

Audio Unit - Vehicles With: Digital Audio

Broadcast (DAB) Radio/Navigation

System/SYNC..........................................205

Audio Unit - Vehicles With: Digital Audio

Broadcast (DAB) Radio..........................211

Digital Radio..................................................220

Audio Input Jack............................................221

USB Port..........................................................222

Audio Troubleshooting...............................222

SYNC™

General Information....................................223

Using Voice Recognition...........................224

Using SYNC™ With Your Phone.............227

SYNC™ Applications and Services......238

Using SYNC™ With Your Media

Player...........................................................245

SYNC™ Troubleshooting..........................253

Navigation

Navigation......................................................263

Appendices

Electromagnetic Compatibility...............272

End User License Agreement..................273

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Table of Contents

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Introduction

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING

A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.

In general, this technical information documents the condition of parts, modules, systems or the environment:

• Operating conditions of system components (e.g. filling levels).

• Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration).

• Malfunction and defects in important system components (e.g. lighting and brake system).

• Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system).

• Environmental conditions (e.g. temperature).

These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.

If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.

When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Introduction

Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

If converting or modifying your vehicle from production specification, refer to the Body and Equipment Mounting Manual at www.etis.ford.com/fordservice.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Introduction

WARNING

Driving while distracted can result in loss of vehicle control, crash and

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

Introduction

Front Exterior Overview

See Maintenance (page 153).A See Changing the Wiper Blades (page 161).B See Driving Aids (page 121). See Automatic High Beam Control (page 45).C See Locking and Unlocking (page 31).D See Changing a Road Wheel (page 181).E Tire pressures. See Technical Specifications (page 187).F See Changing a Bulb (page 162).G See Towing Points (page 133).H

10

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

At a Glance

Vehicle Interior Overview

See Transmission (page 109).A See Locking and Unlocking (page 31).B See Power Windows (page 51).C See Fastening the Safety Belts (page 24).D See Head Restraints (page 81).E See Seats (page 81).F See Parking Brake (page 111).G

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

At a Glance

Instrument Panel Overview

Left-Hand Drive

Air vents. See Air Vents (page 72).A Parking aid switch. See Parking Aid (page 114). Start-stop switch. See

Auto-Start-Stop (page 100).

Direction indicators. See Direction Indicators (page 49). High beam. See Lighting Control (page 43).

Left-hand drive vehicles - Information display control. See Information Displays (page 59).

Right-hand drive vehicles - Information and entertainment display control. See

Information Displays (page 59). See Audio System (page 194). See Navigation (page 263).

Instrument cluster. See Gauges (page 54). See Warning Lamps and Indicators (page 55).

Left-hand drive vehicles - Information and entertainment display control. See

Information Displays (page 59). See Audio System (page 194). See Navigation (page 263).

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

At a Glance

Right-hand drive vehicles - Information display control. See Information Displays (page 59).

Wiper lever. See Wipers and Washers (page 40).G Heated rear window switch. Heated windshield switch. See Heated Windows

and Mirrors (page 76).

Information and entertainment display.I Audio unit. See Audio System (page 194).J Door lock indicator. See Locking and Unlocking (page 31).K Hazard warning flasher switch. See Hazard Warning Flashers (page 138).L Climate controls. See Climate Control (page 72).M Ignition switch. See Ignition Switch (page 96).N Vehicles with information and entertainment display control - Audio control.

See Audio Control (page 37). Voice control. See Voice Control (page 38).

Steering wheel adjustment. See Adjusting the Steering Wheel (page 37).P Horn.Q Cruise control switches. See Cruise Control (page 119).R Lighting control. See Lighting Control (page 43). Front fog lamps. See Front

Fog Lamps (page 47). Rear fog lamps. See Rear Fog Lamps (page 47). Headlamp leveling control. See Headlamp Leveling (page 48). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 45).

Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing

At a Glance

Right-Hand Drive

Air vents. See Air Vents (page 72).A Heated rear window switch. Heated windshield switch. See Heated Windows