Ford Transit connect 2019 Owner's Manual

2019 FORD TRANSIT CONNECT

Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3739en 201804 20180409084652

California Proposition 65

WARNING: Operating, servicing and

maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ..........................................7

Symbols Glossary ............................................7

Data Recording .................................................9

Perchlorate .......................................................13

Ford Credit ........................................................13

Replacement Parts Recommendation

............................................................................13

Special Notices ...............................................14

Mobile Communications Equipment

............................................................................15

Export Unique Options ................................15

Environment

Protecting the Environment .......................16

At a Glance

Instrument Panel Overview ........................17

Child Safety

General Information ......................................18

Installing Child Restraints ...........................19

Booster Seats .................................................26

Child Restraint Positioning ........................28

Child Safety Locks ........................................30

Seatbelts

Principle of Operation ..................................32

Fastening the Seatbelts ..............................33

Seatbelt Height Adjustment .....................35

Seatbelt Warning Lamp and Indicator

Chime ............................................................36

Seatbelt Reminder .......................................36

Child Restraint and Seatbelt

Maintenance ...............................................38

Seatbelt Extension .......................................38

Personal Safety System™

Personal Safety System™ .........................39

Supplementary Restraints

System

Principle of Operation .................................40

Driver and Passenger Airbags ...................41

Front Passenger Sensing System ...........42

Side Airbags ....................................................45

Driver Knee Airbag ........................................46

Safety Canopy™ ...........................................46

Crash Sensors and Airbag Indicator .......47

Airbag Disposal .............................................48

Automatic Crash Notification

System

911 Assist ..........................................................49

Keys and Remote Controls

General Information on Radio

Frequencies ..................................................51

Remote Control - Vehicles With: Keyless

Entry and Push Button Start ..................51

Remote Control - Vehicles With: Remote

Flip Key ..........................................................54

Replacing a Lost Key or Remote Control

..........................................................................55

Passive Key Backup Position ....................55

MyKey™

Principle of Operation .................................56

MyKey Settings ..............................................56

Creating a MyKey - Vehicles Without:

Push Button Start .....................................57

Creating a MyKey - Vehicles With: Push

Button Start .................................................57

Programming a MyKey ................................58

Clearing All MyKeys .....................................60

Checking MyKey System Status .............60

Using MyKey With Remote Start

Systems .........................................................61

MyKey Troubleshooting - Vehicles

Without: Push Button Start ...................61

MyKey Troubleshooting - Vehicles With:

Push Button Start ......................................61

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Table of Contents

Doors and Locks

Locking and Unlocking ................................63

Sliding Door ....................................................66

Keyless Entry ...................................................67

Liftgate

Manual Liftgate .............................................69

Security

Passive Anti-Theft System ........................70

Anti-Theft Alarm ............................................72

Steering Wheel

Adjusting the Steering Wheel ...................74

Wipers and Washers

Windshield Wipers ........................................75

Autowipers .......................................................75

Windshield Washers ....................................76

Rear Window Wiper and Washers ...........77

Lighting

General Information .....................................78

Lighting Control .............................................78

Autolamps .......................................................79

Instrument Lighting Dimmer .....................79

Headlamp Exit Delay ..................................80

Automatic High Beam Control ................80

Front Fog Lamps ............................................81

Cornering Lamps ............................................81

Direction Indicators ......................................82

Interior Lamps ................................................82

Windows and Mirrors

Power Windows - Vehicles With: Rear

Power Windows .......................................83

Power Windows - Vehicles With:

One-Touch Open Driver Window .......84

Global Opening .............................................84

Exterior Mirrors ...............................................84

Interior Mirror - Vehicles Without:

Auto-Dimming Interior Mirror ...............85

Interior Mirror - Vehicles With:

Auto-Dimming Interior Mirror ...............85

Sun Shades .....................................................85

Instrument Cluster

Gauges ..............................................................87

Warning Lamps and Indicators ...............88

Audible Warnings and Indicators ...........90

Information Displays

General Information .....................................92

Clock ..................................................................94

Trip Computer ................................................94

Personalized Settings .................................94

Information Messages ................................94

Climate Control

Manual Climate Control ...........................108

Automatic Climate Control .....................109

Hints on Controlling the Interior Climate

- Vehicles With: Automatic

Temperature Control ................................111

Hints on Controlling the Interior Climate

- Vehicles With: Manual Temperature

Control ..........................................................112

Rear Passenger Climate Controls ...........112

Heated Windshield .......................................113

Heated Rear Window ..................................113

Heated Exterior Mirrors ...............................113

Cabin Air Filter ................................................113

Seats

Sitting in the Correct Position ..................115

Head Restraints .............................................115

Manual Seats ..................................................117

Power Seats ...................................................119

Rear Seats - Short Wheelbase ...............120

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Rear Seats - Long Wheelbase, Vehicles

With: Second Row Dual Captain Chairs

.........................................................................124

Rear Seats - Long Wheelbase, Vehicles

With: 60/40 Split Second Row

Seating .........................................................127

Heated Seats ................................................130

Auxiliary Power Points

Auxiliary Power Points ................................131

Cigar Lighter ....................................................131

Wireless Accessory Charging ..................132

Storage Compartments

Cup Holders ...................................................133

Overhead Console .......................................133

Starting and Stopping the

Engine

General Information ...................................134

Ignition Switch ..............................................134

Push Button Ignition Switch ....................135

Starting a Gasoline Engine .......................137

Starting a Flex Fuel Engine ......................140

Starting a Diesel Engine ............................142

Switching Off the Engine ..........................144

Engine Block Heater ...................................144

Unique Driving Characteristics

Auto-Start-Stop ..........................................146

Fuel and Refueling

Safety Precautions .....................................148

Fuel Quality - Diesel ...................................148

Fuel Quality - Gasoline ...............................151

Fuel Quality - E85 ........................................152

Fuel Filler Funnel Location .......................153

Running Out of Fuel ....................................153

Refueling .........................................................154

Fuel Consumption .......................................157

Engine Emission Control

Emission Law ................................................158

Catalytic Converter .....................................159

Selective Catalytic Reductant System

........................................................................160

Diesel Particulate Filter .............................163

Transmission

Automatic Transmission - 6-Speed

Automatic Transmission ......................169

Automatic Transmission - 8-Speed

Automatic Transmission ........................171

Brakes

General Information ....................................173

Hints on Driving With Anti-Lock Brakes

.........................................................................174

Parking Brake .................................................174

Hill Start Assist .............................................174

Traction Control

Principle of Operation ................................176

Using Traction Control ...............................176

Stability Control

Principle of Operation .................................177

Using Stability Control ...............................178

Parking Aids

Principle of Operation ................................179

Rear Parking Aid ...........................................179

Front Parking Aid ..........................................181

Side Sensing System .................................183

Active Park Assist ........................................184

Rear View Camera .......................................192

Cruise Control

Principle of Operation ................................195

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Using Cruise Control ...................................195

Using Adaptive Cruise Control ...............196

Driving Aids

Speed Limiter ...............................................202

Driver Alert ....................................................203

Lane Keeping System ...............................205

Blind Spot Information System ............209

Cross Traffic Alert .........................................211

Eco Mode ........................................................213

Steering ...........................................................215

Pre-Collision Assist .....................................215

Load Carrying

Luggage Anchor Points ..............................221

Rear Under Floor Storage .........................221

Cargo Nets .....................................................222

Roof Racks and Load Carriers ................224

Load Limit ......................................................225

Towing

Towing a Trailer ...........................................230

Trailer Sway Control ....................................231

Recommended Towing Weights ............231

Essential Towing Checks .........................233

Transporting the Vehicle ..........................236

Towing the Vehicle on Four Wheels ......237

Driving Hints

Breaking-In ....................................................238

Reduced Engine Performance ...............238

Economical Driving ....................................238

Cold Weather Precautions ......................239

Driving Through Water ..............................239

Floor Mats ......................................................239

Roadside Emergencies

Roadside Assistance ..................................241

Hazard Flashers ...........................................242

Fuel Shutoff ..................................................242

Jump Starting the Vehicle .......................243

Post-Crash Alert System .........................245

Towing Points ...............................................245

Customer Assistance

Getting the Services You Need ..............247

In California (U.S. Only) ...........................248

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) ....................249

Utilizing the Mediation/Arbitration

Program (Canada Only) ......................250

Getting Assistance Outside the U.S. and

Canada .......................................................250

Ordering Additional Owner's Literature

........................................................................252

Reporting Safety Defects (U.S. Only)

........................................................................252

Reporting Safety Defects (Canada Only)

........................................................................252

Fuses

Fuse Box Locations ....................................254

Fuse Specification Chart .........................254

Changing a Fuse .........................................260

Maintenance

General Information ...................................261

Opening and Closing the Hood ..............261

Under Hood Overview - 1.5L

Duratorq-TDCi Diesel ............................262

Under Hood Overview - 2.0L Duratec-HE

(MI4)/2.0L Flex Fuel .............................263

Under Hood Overview - 2.5L ..................264

Engine Oil Dipstick - 1.5L Duratorq-TDCi

Diesel ..........................................................265

Engine Oil Dipstick - 2.0L Duratec-HE

(MI4)/2.0L Flex Fuel/2.5L ..................266

Engine Oil Check .........................................266

Oil Change Indicator Reset ......................267

Engine Cooling Fan - Gasoline ...............267

Engine Cooling Fan - Diesel ....................268

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Engine Coolant Check ..............................268

Automatic Transmission Fluid Check

.........................................................................272

Brake Fluid Check ........................................272

Washer Fluid Check ....................................273

Changing the 12V Battery .........................273

Checking the Wiper Blades .....................275

Changing the Front Wiper Blades .........275

Changing the Rear Wiper Blades -

Vehicles With: Manual Liftgate ..........275

Changing the Rear Wiper Blades -

Vehicles With: Rear Cargo Doors ......276

Adjusting the Headlamps ........................276

Changing a Bulb ..........................................278

Changing the Engine Air Filter - 2.0L

Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L

Duratorq-TDCi Diesel ............................283

Changing the Engine Air Filter - 2.5L ....283

Drive Belt Routing - 1.5L Duratorq-TDCi

Diesel ..........................................................284

Drive Belt Routing - 2.0L Duratec-HE

(MI4)/2.0L Flex Fuel .............................284

Drive Belt Routing - 2.5L ..........................285

Vehicle Care

Cleaning Products ......................................286

Cleaning the Exterior .................................287

Waxing ............................................................288

Cleaning the Windows and Wiper Blades

........................................................................289

Cleaning the Interior ..................................289

Cleaning the Instrument Panel and

Instrument Cluster Lens ......................290

Cleaning Leather Seats .............................291

Repairing Minor Paint Damage .............292

Cleaning the Wheels .................................292

Vehicle Storage ............................................292

Wheels and Tires

General Information ..................................295

Tire Sealant and Inflator Kit ...................296

Tire Care ..........................................................301

Using Winter Tires .......................................315

Using Snow Chains .....................................315

Tire Pressure Monitoring System ...........316

Changing a Road Wheel ..........................320

Tire Pressures ...............................................324

Lug Nuts .........................................................325

Capacities and Specifications

Engine Specifications - 1.5L

Duratorq-TDCi Diesel ............................327

Engine Specifications - 2.0L Duratec-HE

(MI4)/2.0L Flex Fuel .............................328

Engine Specifications - 2.5L ...................329

Motorcraft Parts - 1.5L Duratorq-TDCi

Diesel ..........................................................330

Motorcraft Parts - 2.0L Duratec-HE

(MI4)/2.0L Flex Fuel ..............................331

Motorcraft Parts - 2.5L ..............................332

Vehicle Identification Number ...............333

Vehicle Certification Label ......................334

Transmission Code Designation -

6-Speed Automatic Transmission

........................................................................334

Transmission Code Designation -

8-Speed Automatic Transmission

........................................................................335

Capacities and Specifications - 1.5L

Duratorq-TDCi Diesel ............................335

Capacities and Specifications - 2.0L

Duratec-HE (MI4)/2.0L Flex Fuel .....340

Capacities and Specifications - 2.5L

........................................................................345

Bulb Specification Chart .........................350

Audio System

General Information ..................................352

Audio Unit - Vehicles Without: SYNC 3

........................................................................353

Audio Unit - Vehicles With: SYNC 3 .....356

AM/FM Radio - Vehicles Without: SYNC

3 ....................................................................358

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Table of Contents

Audio Unit Clock and Date Displays -

Vehicles Without: SYNC 3 ...................358

Connecting a Bluetooth Device -

Vehicles Without: SYNC 3 ...................358

Satellite Radio .............................................359

Streaming Bluetooth Audio - Vehicles

Without: SYNC 3 ......................................361

Playing Media From a USB Device -

Vehicles Without: SYNC 3 ....................361

USB Port - Vehicles Without: SYNC 3

........................................................................362

Using Voice Recognition ..........................362

SYNC™ 3

General Information ..................................363

Home Screen ................................................372

Using Voice Recognition ...........................372

Entertainment ..............................................377

Phone ..............................................................379

Navigation ......................................................381

Apps ................................................................385

Settings ..........................................................386

SYNC™ 3 Troubleshooting ....................400

Accessories

Accessories ....................................................412

Ford Protect

Ford Protect ...................................................414

Scheduled Maintenance

General Maintenance Information .......416

Normal Scheduled Maintenance ..........419

Special Operating Conditions Scheduled

Maintenance ............................................422

Scheduled Maintenance Record ..........424

Appendices

Electromagnetic Compatibility .............434

End User License Agreement ................436

Declaration of Conformity - Vehicles

Without: SYNC 3 .....................................461

Declaration of Conformity - Vehicles

With: SYNC 3 ...........................................462

Declaration of Conformity - Vehicles

With: Wireless Accessory Charging

........................................................................462

Type Approvals ...........................................464

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Table of Contents

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

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Introduction

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

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Introduction

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E271982

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless

plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing

Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example headlamps and brakes.

• System responses to driving situations, for example airbag deployment and stability control.

• Environmental conditions, for example temperature.

Some of this data, when used in combination with other information, for example an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, (for example, your contact information), to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you

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Introduction

products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 386).

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

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Introduction

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Modem

The modem has a SIM. The modem periodically sends messages to stay connected to the cell phone network. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example cell phone network tower identification.

Note: The modem continues to send this information unless you have all added value services deactivated. Contact the Ford Customer Relationship Center. Refer to the regional Ford website for contact information.

Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 385).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

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Introduction

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 386).

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, see the regional Ford website.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

We offer a number of convenient ways for you to contact us, and to manage your account.

Call 1-800-727-7000. For more information about Ford Credit

and access to Account Manager, go to www.ford.com/finance.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

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Introduction

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, see the Warranty Manual that is provided to you along with your Owner’s Manual.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

On Board Diagnostics Data Link Connector

WARNING: Do not connect wireless

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause

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Introduction

interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while distracted

can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s

Manual for all other required information and warnings.

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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For details about Ford Motor Company's sustainability progress and initiatives visit:

Web Address

www.sustainability.ford.com

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Environment

INSTRUMENT PANEL OVERVIEW

FGHIJKLM

E270981

Information display controls. See General Information (page

92).

Instrument cluster. See Gauges (page 87).

Audio and voice control buttons.C Audio unit. See Audio System

(page 352).

Hazard flasher switch. See Hazard Flashers (page 242).

Wireless accessory charging. See

Wireless Accessory Charging

(page 132).

Passenger airbag deactivation indicator.

Auto-Start-Stop button. See Auto-Start-Stop (page 146).

Traction control switch. See Using Traction Control (page

176).

Climate control. See Climate Control (page 108).

Push button ignition switch. See

Push Button Ignition Switch

(page 135).

Cruise control buttons. See Using Cruise Control (page

195).

Lighting control. See Lighting (page 78).

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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety

Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Recommended restraint

type

Child size, height, weight, or ageChild

Use a child safety seat

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child safety seat (gener-

ally children who are less than 4 ft. 9 in.

(1.45 m) tall, are greater than age four

and less than age 12, and between 40 lb

(18 kg) and 80 lb (36 kg) and upward to

100 lb (45 kg) if recommended by your

child restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seatback

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster seat (generally children who are at least

4 ft. 9 in. (1.45 m) tall or greater than

80 lb (36 kg) or 100 lb (45 kg) if recom-

mended by child restraint manufacturer).

Larger children

• You are required by law to properly use safety seats for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See

Front Passenger Sensing System

(page 42).

INSTALLING CHILD RESTRAINTS

Child Restraints

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Child Safety

Use a child safety restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Airbags can kill or injure

a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

WARNING: Airbags can kill or injure a child in a child restraint. Properly restrain children 12 and under in the rear seat whenever possible.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child safety restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that

seating position.

• Insert the belt tongue into the proper

buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button

pointing up and away from the safety restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat upon which the child restraint will be installed in the upright position.

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

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1. Position the child safety restraint in a seat with a combination lap and shoulder belt.

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Child Safety

2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

E142530

3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Be sure the belt webbing is not twisted.

E142531

4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

E142875

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out.

Note: The automatic locking mode is available on the front passenger and rear seats.

6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

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Child Safety

8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.

9. Attach the tether strap (if the child restraint is equipped).

E142534

10. Before placing the child in the seat,

forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Lower Anchors and Tethers for Children (LATCH)

WARNING: Do not attach two child

safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.

The LATCH system is composed of three vehicle anchor points: two lower anchors located where the seatback and seat cushion meet (called the seat bight) and one top tether anchor located behind that seating position.

LATCH compatible child safety restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint, however the seatbelt can still be used to attach the child restraint. For forward-facing child restraints, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child restraint.

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Child Safety

E196358

Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.

E196359

The LATCH anchors are located at the rear section of the rear seat between the cushion and seatback above the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments. Follow the instructions on attaching child safety restraints with tether straps.

Attach LATCH lower attachments of the child restraint only to the anchors shown.

Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use - If Equipped)

WARNING: The standardized

spacing for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.

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Child Safety

The lower anchors at the center of the second row rear seat are spaced 22 in (56 cm) apart. A child restraint with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child restraints (with attachments on belt webbing) can only be used at this seating position provided that the child restraint manufacturer's instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if an adjacent child restraint is attached to that anchor.

Each time you use the safety restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to your vehicle. The seat should move less than 1 in (2.5 cm) when you do this for a proper installation.

If the safety restraint is not anchored properly, the risk of a child being injured in a crash greatly increases.

Combining Seatbelt and LATCH Lower Anchors for Attaching a Child Safety Restraint

When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.

Using Tether Straps

WARNING: Do not tie down cargo

to anchors if the anchors are in use as child tethers.

Many forward-facing child safety restraints include a tether strap

which extends from the back of the child safety restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety restraints.

Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety restraint does not reach the appropriate top tether anchor in your vehicle.

Once the child safety restraint has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.

The tether strap anchors in your vehicle are in the following positions (shown from top view):

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Child Safety

E195335

Perform the following steps to install a child safety restraint with tether anchors:

Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.

First and Second Row

1. Route the child safety restraint tether strap over the back of the seat. For the outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. For the second row center seating position, route the tether strap over the top of the head restraint. If needed, the head restraints can also be removed.

E195339

2. Locate the correct anchor on the back panel of the rear seat for the selected seating position. The anchors are partially covered by the gap panel. Pull the panel back to fully expose the anchors.

3. Clip the tether strap to the anchor as shown.

4. Tighten the child safety restraint tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

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Child Safety

Third Row

1. Route the child safety restraint tether strap over the back of the seat. For the third row outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. If needed, the head restraints can also be removed.

E213400

2. Locate the correct anchor at the rear of the cargo area for the selected seating position.

3. Clip the tether strap to the anchor as shown.

BOOSTER SEATS

WARNING: Do not put the shoulder

section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

E142595

• Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

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Child Safety

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