Ford Transit Connect 2015 User Manual

FORD TOURNEO CONNECT /

TRANSIT CONNECT Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: CG3623en 04/2014 20140827143417

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Data Recording..................................................9

Replacement Parts

Recommendation......................................10

Mobile Communications

Equipment.....................................................10

At a Glance - Tourneo-

LHDRHD

Front Exterior Overview.................................11

Rear Exterior Overview..................................12

Vehicle Interior Overview..............................13

Instrument Panel Overview - LHD............14

Instrument Panel Overview - RHD...........15

Instrument Panel Overview.........................17

At a Glance - Transit

Front Exterior Overview................................19

Rear Exterior Overview.................................20

Vehicle Interior Overview..............................21

Instrument Panel Overview........................22

Instrument Panel Overview........................23

Instrument Panel Overview........................25

Child Safety

Installing Child Seats.....................................27

Child Seat Positioning...................................31

Child Safety Locks.........................................34

Safety Belts

Fastening the Safety Belts..........................35

Safety Belt Height Adjustment.................36

Safety Belt Minder..........................................37

Supplementary Restraints

System

Principle of Operation..................................38

Driver Airbag....................................................38

Passenger Airbag...........................................39

Side Airbags.....................................................40

Side Curtain Airbags.....................................40

Keys and Remote Controls

General Information on Radio

Frequencies...................................................41

Remote Control...............................................41

Replacing a Lost Key or Remote

Control...........................................................42

Locks

Locking and Unlocking.................................43

Manual Liftgate..............................................46

Security

Passive Anti-Theft System........................48

Anti-Theft Alarm............................................48

Steering Wheel

Adjusting the Steering Wheel.....................51

Audio Control....................................................51

Voice Control....................................................53

Cruise Control..................................................53

Information Display Control.......................53

Wipers and Washers

Windshield Wipers........................................54

Autowipers.......................................................54

Windshield Washers.....................................55

Rear Window Wiper and Washers...........55

Lighting

General Information......................................57

Lighting Control...............................................57

Autolamps........................................................58

Instrument Lighting Dimmer.....................59

Headlamp Exit Delay....................................59

Daytime Running Lamps............................60

Front Fog Lamps............................................60

1

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Table of Contents

Rear Fog Lamps.............................................60

Headlamp Leveling.......................................60

Cornering Lamps.............................................61

Direction Indicators.......................................62

Interior Lamps - Vehicles Without:

Panoramic Roof Panel.............................62

Interior Lamps - Vehicles With:

Panoramic Roof Panel.............................63

Windows and Mirrors

Power Windows - Vehicles With:

One-Touch Down Driver Window.......64

Power Windows - Vehicles With: Rear

Power Windows ........................................64

Global Opening and Closing......................66

Exterior Mirrors................................................67

Interior Mirror...................................................68

Sun Shades......................................................68

Instrument Cluster

Gauges...............................................................70

Warning Lamps and Indicators..................71

Audible Warnings and Indicators -

Manual Transmission................................73

Audible Warnings and Indicators -

Automatic Transmission.........................74

Information Displays

General Information......................................75

Clock....................................................................79

Trip Computer..................................................79

Personalized Settings...................................79

Information Messages.................................80

Climate Control

Principle of Operation..................................85

Air Vents............................................................85

Manual Climate Control..............................86

Automatic Climate Control........................87

Hints on Controlling the Interior

Climate..........................................................89

Rear Passenger Climate Controls.............91

Heated Windows and Mirrors.....................91

Auxiliary Heater...............................................92

Seats

Sitting in the Correct Position....................97

Head Restraints..............................................97

Manual Seats..................................................98

Rear Seats.......................................................102

Heated Seats.................................................106

Rear Seat Armrest........................................107

Auxiliary Power Points

Auxiliary Power Points...............................108

Cigar Lighter...................................................108

Storage Compartments

Cup Holders...................................................109

Center Console.............................................109

Overhead Console.......................................109

Folding Tray....................................................109

Starting and Stopping the

Engine

General Information......................................111

Ignition Switch.................................................111

Steering Wheel Lock......................................111

Starting a Gasoline Engine - Manual

Transmission...............................................112

Starting a Gasoline Engine - Automatic

Transmission...............................................112

Starting a Diesel Engine..............................113

Diesel Particulate Filter...............................113

Switching Off the Engine............................114

Engine Block Heater.....................................114

Unique Driving Character-

istics

Auto-Start-Stop............................................116

2

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Table of Contents

Fuel and Refueling

Safety Precautions.......................................118

Fuel Quality - Gasoline................................119

Fuel Quality - Diesel.....................................119

Running Out of Fuel.....................................119

Catalytic Converter......................................120

Refueling...........................................................121

Fuel Consumption........................................122

Transmission

Manual Transmission - 5-Speed Manual

Transmission..............................................124

Manual Transmission - 6-Speed Manual

Transmission..............................................124

Automatic Transmission............................124

Brakes

General Information....................................128

Hints on Driving With Anti-Lock

Brakes...........................................................128

Parking Brake.................................................128

Hill Start Assist - Manual

Transmission..............................................129

Hill Start Assist - Automatic

Transmission..............................................129

Traction Control

Principle of Operation..................................131

Using Traction Control.................................131

Stability Control

Principle of Operation.................................132

Using Stability Control................................132

Parking Aids

Principle of Operation.................................133

Parking Aid......................................................133

Rear View Camera.......................................136

Cruise Control

Principle of Operation.................................138

Using Cruise Control....................................138

Driving Aids

Speed Limiter.................................................139

Active City Stop............................................140

Load Carrying

General Information....................................142

Luggage Anchor Points..............................142

Rear Under Floor Storage..........................143

Cargo Nets.......................................................143

Roof Racks and Load Carriers.................144

Folding Bulkhead..........................................145

Towing

Towing a Trailer.............................................148

Trailer Sway Control....................................149

Towing Points................................................149

Transporting the Vehicle...........................150

Towing the Vehicle on Four Wheels -

Manual Transmission.............................150

Towing the Vehicle on Four Wheels -

Automatic Transmission.........................151

Driving Hints

Breaking-In......................................................152

Reduced Engine Performance.................152

Economical Driving......................................152

Cold Weather Precautions........................153

Driving Through Water................................153

Floor Mats........................................................153

Roadside Emergencies

Hazard Warning Flashers...........................155

First Aid Kit......................................................155

Warning Triangle...........................................155

Fuel Shutoff....................................................155

Jump Starting the Vehicle.........................156

3

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Table of Contents

Fuses

Fuse Box Locations......................................158

Fuse Specification Chart...........................159

Changing a Fuse...........................................168

Maintenance

General Information....................................170

Opening and Closing the Hood...............170

Under Hood Overview - 1.0L EcoBoost™,

LHD.................................................................172

Under Hood Overview - 1.0L EcoBoost™,

RHD................................................................173

Under Hood Overview - 1.6L EcoBoost™,

LHD................................................................174

Under Hood Overview - 1.6L EcoBoost™,

RHD................................................................175

Under Hood Overview - 1.6L

Duratorq-TDCi (DV) Diesel, LHD........176

Under Hood Overview - 1.6L

Duratorq-TDCi (DV) Diesel, RHD........177

Engine Oil Dipstick - 1.0L

EcoBoost™.................................................178

Engine Oil Dipstick - 1.6L

EcoBoost™.................................................178

Engine Oil Dipstick - 1.6L Duratorq-TDCi

(DV) Diesel..................................................178

Engine Oil Check...........................................178

Engine Coolant Check.................................179

Brake and Clutch Fluid Check..................179

Washer Fluid Check....................................180

Changing the 12V Battery.........................180

Checking the Wiper Blades......................180

Changing the Wiper Blades.......................181

Changing a Bulb............................................183

Bulb Specification Chart............................187

Technical Specifications - 1.6L

Duratorq-TDCi (DV) Diesel..................189

Technical Specifications - 1.0L

EcoBoost™..................................................191

Technical Specifications - 1.6L

EcoBoost™.................................................192

Vehicle Care

Cleaning the Exterior...................................195

Cleaning the Interior....................................195

Repairing Minor Paint Damage...............196

Cleaning the Alloy Wheels........................196

Wheels and Tires

General Information....................................197

Temporary Mobility Kit...............................197

Tire Care...........................................................201

Using Winter Tires........................................201

Using Snow Chains......................................201

Tire Pressure Monitoring System...........202

Changing a Road Wheel...........................205

Technical Specifications - Short

Wheelbase Kombi...................................210

Technical Specifications - Long

Wheelbase Kombi.....................................211

Technical Specifications - Short

Wheelbase Van.........................................212

Technical Specifications - Long

Wheelbase Van.........................................212

Technical Specifications - Short

Wheelbase Double Cab in Van............213

Technical Specifications - Long

Wheelbase Double Cab in Van............213

Capacities and Specific-

ations

Vehicle Dimensions - Long Wheelbase

Kombi............................................................214

Vehicle Dimensions - Long Wheelbase

Double Cab in Van....................................214

Vehicle Dimensions - Short Wheelbase

Kombi............................................................215

Vehicle Dimensions - Short Wheelbase

Double Cab in Van....................................215

Towbar Dimensions.....................................216

Vehicle Identification Plate.......................217

Vehicle Identification Number.................218

Fuel Consumption Figures........................219

4

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Table of Contents

Audio System

General Information...................................220

Audio Unit - Vehicles With: AM/FM/

Digital Audio Broadcast (DAB)

Radio.............................................................221

Audio Unit - Vehicles With: AM/FM/CD/

Digital Audio Broadcast (DAB) Radio/

SYNC............................................................230

Audio Unit - Vehicles With: Digital Audio

Broadcast (DAB) Radio/Navigation

System.........................................................235

Digital Radio...................................................241

Audio Input Jack...........................................242

USB Port - Vehicles With: Single

Passenger Seat........................................243

USB Port - Vehicles With: Double

Passenger Seat........................................243

Media Hub......................................................243

Audio Troubleshooting..............................244

SYNC™

General Information...................................245

Using Voice Recognition...........................246

Using SYNC™ With Your Phone............249

SYNC™ Applications and Services......260

Using SYNC™ With Your Media

Player............................................................267

SYNC™ Troubleshooting..........................273

Navigation

Navigation......................................................283

Appendices

Electromagnetic Compatibility..............292

End User License Agreement..................293

5

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Table of Contents

6

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

7

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Introduction

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

Panic alarm

8

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Introduction

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

DATA RECORDING

A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors.

In general, this technical information documents the condition of parts, modules, systems or the environment:

• Operating conditions of system components (e.g. filling levels).

• Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration).

• Malfunction and defects in important system components (e.g. lighting and brake system).

• Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system).

• Environmental conditions (e.g. temperature).

These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data.

If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten.

When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert.

9

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Introduction

Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle.

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

WARNING

Driving while distracted can result in loss of vehicle control, crash and

injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

10

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

Introduction

FRONT EXTERIOR OVERVIEW

See Locking and Unlocking (page 43).A See Speed Limiter (page 139).B See Changing the Wiper Blades (page 181).C See Maintenance (page 170).D See Towing Points (page 149).E See Changing a Bulb (page 183).F Tire pressures. See Technical Specifications (page 211).G See Changing a Road Wheel (page 205).H

11

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

REAR EXTERIOR OVERVIEW

See Changing a Bulb (page 183).A See Changing the Wiper Blades (page 181).B See Changing a Bulb (page 183).C See Refueling (page 121).D See Changing a Road Wheel (page 205).E Tire pressures. See Technical Specifications (page 210).F See Towing Points (page 149).G See Temporary Mobility Kit (page 197). Spare wheel, jack and wheel brace.

See Changing a Road Wheel (page 205). Towing eye. See Towing Points (page 149).

H

12

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

VEHICLE INTERIOR OVERVIEW

See Transmission (page 124).A See Power Windows (page 64).B See Head Restraints (page 97).C See Fastening the Safety Belts (page 35).D See Rear Seats (page 102).E See Manual Seats (page 98).F See Parking Brake (page 128).G See Opening and Closing the Hood (page 170).H

13

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

INSTRUMENT PANEL OVERVIEW - LHD

Air vents. See Air Vents (page 85).A Direction indicators. See Direction Indicators (page 62). High beam. See

Lighting Control (page 57).

B

Information display controls. See Information Displays (page 75).C Instrument cluster. See Gauges (page 70). See Warning Lamps and

Indicators (page 71).

D

Audio control. See Audio Control (page 51). Voice control. See Voice Control (page 53).

E

Wiper lever. See Wipers and Washers (page 54).F Information and entertainment display.G Audio unit. See Audio System (page 220).H Door lock indicator. See Locking and Unlocking (page 43).I Hazard warning flasher switch. See Hazard Warning Flashers (page 155).J Climate controls. See Climate Control (page 85).K

14

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

Parking aid switch. See Parking Aids (page 133).L Auto Start-stop switch. See Auto-Start-Stop (page 116).M Heated rear window switch. See Heated Windows and Mirrors (page 91).N Heated windshield switch. See Heated Windows and Mirrors (page 91).O Ignition switch. See Ignition Switch (page 111).P Steering wheel adjustment. See Adjusting the Steering Wheel (page 51).Q Horn.R Cruise control switches. See Using Cruise Control (page 138).S Lighting control. See Lighting Control (page 57). Front fog lamps. See Front

Fog Lamps (page 60). Rear fog lamp. See Rear Fog Lamps (page 60). Headlamp leveling control. See Headlamp Leveling (page 60).

T

INSTRUMENT PANEL OVERVIEW - RHD

15

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

Air vents. See Air Vents (page 85).A Direction indicators. See Direction Indicators (page 62). High beam. See

Lighting Control (page 57).

B

Information display controls. See Information Displays (page 75).C Instrument cluster. See Gauges (page 70). See Warning Lamps and

Indicators (page 71).

D

Audio control. See Audio Control (page 51). Voice control. See Voice Control (page 53).

E

Wiper lever. See Wipers and Washers (page 54).F Information and entertainment display.G Audio unit. See Audio System (page 220).H Door lock indicator. See Locking and Unlocking (page 43).I Hazard warning flasher switch. See Hazard Warning Flashers (page 155).J Climate controls. See Climate Control (page 85).K Parking aid switch. See Parking Aids (page 133).L Start-stop switch. See Auto-Start-Stop (page 116).M Heated rear window switch. See Heated Windows and Mirrors (page 91).N Heated windshield switch. See Heated Windows and Mirrors (page 91).O Ignition switch. See Ignition Switch (page 111).P Steering wheel adjustment. See Adjusting the Steering Wheel (page 51).Q Horn.R Cruise control switches. See Using Cruise Control (page 138).S Lighting control. See Lighting Control (page 57). Front fog lamps. See Front

Fog Lamps (page 60). Rear fog lamp. See Rear Fog Lamps (page 60). Headlamp leveling control. See Headlamp Leveling (page 60).

T

16

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

INSTRUMENT PANEL OVERVIEW

17

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD

Air vents.A Direction indicator lever.B Information display controls.C Instrument cluster.D Audio control. Voice control.E Wiper lever.F Information display.G Audio unit.H Door lock indicator.I Hazard flasher switch.J Climate control.K Parking aid button.L Auto Start-Stop button.M Heated rear window button.N Heated windshield button.O

Ignition switch.P Steering wheel adjustment lever.Q Horn.R Cruise control buttons.S Lighting control. Front fog lamp

button. Rear fog lamp button. Headlamp leveling control.

T

18

Tourneo Connect/Transit Connect (CHC) Vehicles Built From: 22-04-2014 Vehicles Built Up To: 03-05-2015, CG3623en enGBR, Edition date: 04/2014, Second Printing

At a Glance - TourneoLHDRHD