Follett 7UD100A Service Manual
Undercounter Ice and Water Dispenser
®
with Chewblet
7UC100A, 7UD100A
Installation, Operation and Service Manual
Serial numbers above J57179
Ice Machine
7UC100A
Following installation, please forward this manual
totheappropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
7UD100A
Order parts online:
www.follettice.com
00966879R09
2 Undercounter Dispenser and Ice machine 7UC100A/7UD100A
Contents
Welcome .....................................................................................4
Before You Begin ..............................................................................4
Important Safety Information ....................................................................4
Specications ................................................................................5
Dimensions ................................................................................5
Ambient Information .........................................................................5
Plumbing ..................................................................................5
Water ....................................................................................5
Clearances ................................................................................5
Electrical ..................................................................................5
Refrigeration ...............................................................................5
Heat Rejection .............................................................................5
Detailed Drawing ...........................................................................6
Installation ...................................................................................7
Maintenance/Cleaning Mode ....................................................................9
Accessing Internal Components .................................................................9
Filter Display Indicator Activation ...............................................................10
NSF-approved Cleaning and Sanitizing Procedure ................................................. 11
Service ..................................................................................... 12
LED Indicator Description .................................................................... 12
Evaporator Disassembly ..................................................................... 13
Evaporator Assembly .......................................................................16
Water Feed Schematic ......................................................................20
Bin Melt Water/Evaporator Feed/Clean Out System Schematic ......................................21
Vent System Schematic .....................................................................21
Refrigeration Schematic .....................................................................22
Condenser Fan Motor Removal ...............................................................23
User Interface Display Identication ............................................................24
Electrical Wiring Diagram ....................................................................25
Parts .......................................................................................26
Exterior ..................................................................................26
Bin Assembly .............................................................................30
Evaporator Assembly .......................................................................32
Undercounter Dispenser and Ice machine 7UC100A/7UD100A 3
Welcome ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim,
if necessary. If needed, the serial number of your dispenser can be found by removing the drip tray ❶ and locating
the serial number label ❷. A QR Code is located on the right hand side of the drip tray ❸. This code allows you to
access manuals, technical bulletins, and on-line training related to the 7 Series dispensers.
Scan to access technical
documentation or visit
www.follettice.com/7seriesdocs
00981100R00
2
1
3
Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.
7 UC 100 A
Dispenser Storage
Capacity
7 lb UC Undercounter
UD Undercounter - ADA
Conguration Ice machine Capacity Condenser
100 lb per day A Air-cooled
Important Safety Information –––––––––––––––––––––––––––––––––––––––––
Please read and adhere to the following safety information while installing, using, or servicing your Follett 7 Series
Ice Dispenser.
1. Always disconnect power before servicing the dispenser.
2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of
delivered ice.
4 Undercounter Dispenser and Ice machine 7UC100A/7UD100A
Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––
Dimensions
7UC100A 7UD100A
Width 14.55" (370 mm) 14.55" (370 mm)
Depth 22.05" (560 mm) 22.05" (560 mm)
Height 33.50" (851 mm) 31.50" (800 mm)
Unit Shipping Weight 110 lb (50 kg) 110 lb (50 kg)
Ambient Information
CAUTION!
The 7UC100A and 7UD100A are for indoor use only.
Maximum* Minimum*
Air Temperature
Water Temperature 90 F (32.2 C) 40 F (4.5 C)
Water Pressure 70 psi 10 psi
Relative Humidity 55% at 78 F (25.5 C)
* Use outside of these limitations is misuse and will void warranty.
† Best performance is achieved between 80 F (27 C) and 50 F (10 C).
†
100 F (38 C) 50 F (10 C)
Plumbing
§ Water Inlet: 1/4" MPT
§ Optional Drain Accessory Kit (item# 00956375 or 00981977): 1/2" ID tubing
§ Water shut-off recommended within 5 ft. (1.5 m) of dispenser
Water
WARNING!
Connect to potable water supply only.
§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)
§ Not recommended for use with softened water
Clearances
§ 3" (77 mm) behind dispenser for electrical and optional drain connection.
§ 6" (153 mm) in front of dispenser for ventilation.
Electrical
§ 115V, 60 Hz, 1 phase, 5A, maximum fuse 15A
§ Connect to dedicated 15A circuit, fuse or breaker
§ Must be grounded - requires 3-prong outlet. Do not remove ground.
Refrigeration
WARNING!
Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.
§ Refrigerant R134a – 215 grams (7.6 oz.)
Heat Rejection
§ 1700 BTU/hr (498 W)
Undercounter Dispenser and Ice machine 7UC100A/7UD100A 5
Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––
Detailed Drawing
14.55" (370 mm)
FRONT VIEW
22.05" (560 mm)
A
4.00"
(102 mm)
3.81"
(97 mm)
SIDE VIEW
Dimension
A
B
C
7UC100A 7UD100A (ADA)
33.50” (851 mm)
22.76” (578 mm)
22.69” (576 mm)
31.50” (800 mm)
20.76” (527mm)
20.69” (526 mm)
power cord
NEMA 5-15
right angle
14.55" (370 mm)
2.40"
(61 mm)
1/4" MPT
water inlet
L2
G
L1
B
2.98"
(76 mm)
A
C
6 Undercounter Dispenser and Ice machine 7UC100A/7UD100A
BACK VIEW
Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––
CAUTION!
No service or maintenance should be performed until the technician has thoroughly read this service
manual. Except for routine cleaning and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.
1. Measure to verify that the dispenser will t in the desired location.
A clearance of at least 3" (77 mm) is required behind the dispenser
for the electrical and optional drain connection.
2. Ensure that the nished oor inside the cabinet is ush (level) with
the oor outside the cabinet (Fig. 1). If the cabinet oor is lower
than the nished oor, the cabinet oor must be built up (using
appropriate materials) until it is ush with the nished oor. A ush
oor is required for proper operation and maintenance/service of the
dispenser.
3. Rough-in the electrical service, water line, and optional Drip Tray
Drain Kit*.
Note: The dispenser must be installed such that it can be moved
forward at least 4" (10.16 cm) to allow access to the Bin Lid
Cleaning Spout (Fig. 9.6) for dispenser cleaning and sanitizing.
Take this requirement into consideration during rough-in.
§ Electrical: 115V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft. (2.4 m) cord and plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.
* The optional Drip Tray Drain Kit (item# 00956375) requires a oor drain
within 15 ft. (4.5 m) of the dispenser. For detailed installation instructions,
please refer to the instructions shipped with the Drip Tray Drain Kit.
Fig. 1
cabinet space
floor
4. Install the angle bracket inside the cabinet,18.15" (461mm) from
the toe kick (Fig. 2.1). The bracket prevents the dispenser from
being located/pushed beyond the recommended cabinet space
depth. Do not attach the bracket to the dispenser.
Fig. 2
1
18.15” (461 mm)
Undercounter Dispenser and Ice machine 7UC100A/7UD100A 7
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
5. Connect water line. Recommended routing (Fig. 3) allows easy access
to water for cleaning and sanitizing procedure.
6. If installing the optional internal water lter*, please complete the
steps shown in NSF-approved Cleaning and Sanitizing Procedure
on page 11 before proceeding. If not, proceed to step 10.
* If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter
just prior to initial sanitizing.
7. Lift and remove the top panel, set aside (Fig. 4.1).
8. Remove two screws (Fig. 4.2) and remove left side panel.
9. Install lter as shown. Turn lter clockwise until it is fully seated
(Fig.4.3).
10. Connect power supply.
11. Sanitize the dispenser prior to use (see NSF-approved Cleaning
and Sanitizing Procedure on page 11).
Fig. 3
3' (91.4 cm)
Plug
Fig. 4
2
Val ve
1/4" MPT
1
8 Undercounter Dispenser and Ice machine 7UC100A/7UD100A
3
Maintenance/Cleaning Mode –––––––––––––––––––––––––––––––––––––––––
Cleaning Mode (Dispensing Disabled) - Use when cleaning surface
Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.
1. To enter Cleaning Mode, press and immediately release the
maintenance/clean switch (Fig. 5.1) so that only "FRESH
FILTERED ICE AND WATER" displays in the user interface
(Fig.5.2).
2. To exit Cleaning Mode, press and immediately release the
maintenance/clean switch so that the ice and water icons also
display in the user interface.
Fig. 5
2
1
Maintenance Mode (All Operation Disabled) - Use when cleaning ice
machine
Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the ice machine and dispenser.
1. To enter Maintenance Mode, press and hold the maintenance/clean
switch (Fig. 5.3) until
2. To exit Maintenance Mode, press and hold the maintenance/clean
switch until no longer displays in the user interface.
Note: Entering and exiting Maintenance Mode will reset the six-month
periodic maintenance reminder.
displays in the user interface (Fig.5.4).
4
3
Accessing Internal Components ––––––––––––––––––––––––––––––––––––––
Fig. 6
CAUTION!
Except for routine cleaning and sanitizing, only qualied
technicians should attempt to service or maintain this equipment.
1. Press and hold the maintenance/clean switch (Fig. 5.1) until
displays in the user interface (Fig. 5.2).
2. Remove (unscrew) chrome ice dispenser chute (Fig. 6.1).
3. Remove the drip tray (Fig. 6.2).
4. Remove the two screws (Fig. 6.3) on the front panel (behind the
drip tray).
5. Remove and set aside the front panel (Fig. 6.4) - do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).
2
1
3
4
Undercounter Dispenser and Ice machine 7UC100A/7UD100A 9
Filter Display Indicator Activation –––––––––––––––––––––––––––––––––––––
If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.
If you are using an “after market lter,” an adjustment may be made to
activate the “Fresh Filtered Ice & Water” display.
Activating “Fresh Filtered Ice & Water”
1. Remove the front panel as explained in Accessing Internal
Components on page 9 then refer to Fig. 7.
2. Remove top panel (Fig. 7.1).
3. Remove (1) screw and top of control board enclosure (Fig. 7.2).
4. Locate the DIP switches on the dispenser's control board (Fig. 8).
Use a ne-pointed object to move the “Filter” DIP switch (DIP switch
#3) to the ON position.
Deactivating the Six-Month Maintenance/Filter Change Reminder
1. Use a ne-pointed object to move the “PM” DIP switch (DIP switch
#8) to the ON position.
Fig. 7
1
2
Not used (OFF position)
Ice only
No internal filter
Not used (OFF position)
Not used (OFF position)
15 minute delay
Not used (OFF position)
Six-month PM enabled
OFF ON
Fig. 8
1 2 3 4 5 6 7 8
Ice & water
Internal filter supplied or to display "Fresh Filtered"
30 minute delay
Six-month PM disabled
10 Undercounter Dispenser and Ice machine 7UC100A/7UD100A
NSF-approved Cleaning and Sanitizing Procedure –––––––––––––––––––––––
Cleaning and sanitizing should be performed at least every 6 months (more often if
Fig. 9
local water conditions dictate). For initial startup, only sanitizing is required.
IMPORTANT! Prior to cleaning and sanitizing, the dispenser must be moved
forward at least 4" (10.16 cm). Do not remove the Bin Lid, cleaning and sanitizing
1
solution is added through the Bin Lid Access Spout (Fig. 9.6).
3
WARNING!
§ Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See Maintenance/Cleaning Mode on page
2
9.
§ For protection, rubber gloves and safety goggles (and/or face shield)
should be worn when handling SafeCLEAN Plus™.
§ Do not use bleach, it will damage the dispenser.
4
Required Supplies
§ 7 Series: 24 oz. (0.71 L) of SafeCLEAN Plus liquid
15 Series: 48 oz. (1.42 L) of SafeCLEAN Plus liquid
§ Funnel and Bucket
Ice machine and Dispenser
1. Dispense all the ice out of the unit.
2. Press and hold maintenance/clean switch until displays in the user
interface to enter Maintenance Mode.
6
3. Remove (unscrew) chrome ice dispense chute (Fig. 9.1).
4. Remove drip tray (Fig. 9.2).
5. Remove (2) screws located behind the drip tray (Fig. 9.3).
7
5
6. Move front panel and place on top or beside unit (Fig. 9.4).
7. Remove plug cap from the end of drain tube (Fig. 9.5) and lower tube to
drain water into bucket. After the system has been drained of water replace
plug cap in drain tube.
8. Secure tube in holder.
9. Remove cap from bin lid cover (Fig. 9.6).
10. Screw bin lid cover cap onto ice discharge chute (Fig. 9.7).
11. 7 Series: Mix 24 oz. (0.71 L) of SafeCLEAN Plus liquid with threegallons (11.4 L) of water.
15 Series: Mix 48 oz. (1.42 L) of SafeCLEAN Plus liquid with sixgallons (22.7 L) of water.
12. Pour SafeCLEAN Plus solution into bin lid access spout until solution reaches the spout neck.
13. Allow the SafeCLEAN Plus solution to remain in unit for 15 minutes.
14. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.
15. Submerge ice dispense chute in the remainder of SafeCLEAN Plus solution for 2 minutes. Rinse with
clean, potable water.
16. Drain system by lowering drain tube into bucket.
1 7. Secure drain tube into holder.
18. Fill and drain twice with potable water. Secure drain tube.
19. Place a bucket under the dispense chute and remove cap. Note: Some SafeCLEAN Plus solution will
remain and drain out when cap is removed. Reposition cap on bin lid spout.
20. Reinstall front panel, ice dispense chute, and drip tray.
2 1. Press and hold maintenance/clean switch to exit Maintenance Mode.
Undercounter Dispenser and Ice machine 7UC100A/7UD100A 11
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