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FB501BUL-EU
Instruction manual
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Instruction manual
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Fitbit FB501BKL, FB501BUL-EU, FB501BUS-EU, FB501TAL-EU, FB501TAS-EU Instruction manual

Product Manual
Version 1.2
Table of Contents
Getting Started .................................................................................................... 1!
What you’ll find in the box ................................................................................................................. 1!
What’s in this document ..................................................................................................................... 1!
Setting up your Fitbit Surge .............................................................................. 2!
Setting up your tracker on your mobile device ........................................................................ 2!
Setting up your tracker on your PC (Windows 10) ................................................................. 2!
Setting up your tracker on your PC (Windows 8.1 and below) .......................................... 3!
Setting up your tracker on your Mac ............................................................................................ 3!
Syncing your tracker data to your Fitbit account ................................................................... 4!
Getting to know your Fitbit Surge ................................................................... 5!
Wrist placement .................................................................................................................................... 5!
All-day wear and exercise ............................................................................................................. 5!
Dominant or non-dominant wrist ............................................................................................... 6!
Navigation ................................................................................................................................................ 6!
Battery life and charging ................................................................................................................... 8!
Determining your current battery level ................................................................................... 8!
Charging your tracker ..................................................................................................................... 9!
Conserving battery life ................................................................................................................... 9!
Care ............................................................................................................................................................ 9!
Using GPS .............................................................................................................................................. 10!
Using the timer and stopwatch ....................................................................................................... 11!
Using the timer .................................................................................................................................. 11!
Using the stopwatch ........................................................................................................................ 11!
Automatic Tracking with Fitbit Surge ............................................................ 13!
Viewing all-day stats .......................................................................................................................... 13!
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Default heart rate zones ................................................................................................................ 13!
Custom heart-rate zones .............................................................................................................. 14!
Tracking sleep ....................................................................................................................................... 14!
Tracking a daily activity goal .......................................................................................................... 15!
Choosing a goal ................................................................................................................................ 15!
Seeing goal progress ...................................................................................................................... 15!
Tracking Exercise with Fitbit Surge ............................................................... 16!
Using SmartTrack ................................................................................................................................ 16!
Using the Exercise menu ................................................................................................................... 16!
Customizing the Exercise menu ..................................................................................................... 18!
Using the Run menu ............................................................................................................................ 18!
Tracking your splits during a run ................................................................................................. 20!
Viewing stats during exercise ......................................................................................................... 21!
Receiving notifications and controlling music ......................................................................... 21!
Using Silent Alarms .......................................................................................... 22!
Setting silent alarms .......................................................................................................................... 22!
Fitbit app for iOS ............................................................................................................................ 22!
Fitbit app for Android ................................................................................................................... 22!
Fitbit app for Windows 10 ........................................................................................................... 22!
Enabling or disabling silent alarms .............................................................................................. 23!
Dismissing or snoozing silent alarms .......................................................................................... 23!
Receiving Call and Text Notifications ........................................................... 24!
Enabling call and text notifications ............................................................................................. 24!
Seeing call and text notifications ................................................................................................. 24!
Disabling call and text notifications ............................................................................................ 25!
Controlling Music ............................................................................................. 26!
Enabling music control ..................................................................................................................... 26!
Controlling music with your Surge .............................................................................................. 27
!
Customizing your Fitbit Surge ....................................................................... 28!
Changing the clock face ................................................................................................................... 28!
Fitbit app for iOS ............................................................................................................................ 28!
Fitbit app for Android ................................................................................................................... 28!
Fitbit app for Windows 10 ........................................................................................................... 28!
Adjusting the backlight .................................................................................................................... 29!
Adjusting the heart-rate tracker ................................................................................................... 29!
Updating your Fitbit Surge ............................................................................. 30!
Troubleshooting your Fitbit Surge ................................................................. 31!
Heart-rate signal missing .................................................................................................................. 31!
Unexpected behavior ......................................................................................................................... 31!
Fitbit Surge General Info & Specifications ................................................... 33!
Sensors and motors ........................................................................................................................... 33!
Battery .................................................................................................................................................... 33!
Memory ................................................................................................................................................... 33!
Display ..................................................................................................................................................... 33!
Environmental conditions ................................................................................................................ 34!
Help .......................................................................................................................................................... 34!
Return policy and warranty ............................................................................................................ 34!
Regulatory & Safety Notices .......................................................................... 35!
USA: Federal Communications Commission (FCC) statement ........................................ 35!
Canada: Industry Canada (IC) statement .................................................................................. 35!
European Union (EU) ........................................................................................................................ 36!
Australia and New Zealand ............................................................................................................. 36!
China ........................................................................................................................................................ 37!
Wireless sync dongle .................................................................................................................... 37!
Surge .................................................................................................................................................... 38!
Mexico ..................................................................................................................................................... 38
!
Israel ......................................................................................................................................................... 38!
Serbia ....................................................................................................................................................... 38!
South Africa .......................................................................................................................................... 39!
South Korea .......................................................................................................................................... 39!
Singapore .............................................................................................................................................. 40!
Taiwan .................................................................................................................................................... 40!
Wireless sync dongle ................................................................................................................... 40!
Surge ................................................................................................................................................... 40!
Russia ........................................................................................................................................................ 41!
United Arab Emirates ......................................................................................................................... 41!
Safety statement .................................................................................................................................. 41!
Important safety instructions .......................................................................................................... 41!
Cautions ............................................................................................................................................... 41!
Care and wearing tips ................................................................................................................... 42!
Built-in battery precautions ........................................................................................................ 43!
Disposal and recycling information ............................................................................................. 43!
1
Getting Started
Welcome to Fitbit Surge™, the high-performance Fitness Super Watch that helps you meet your fitness goals.
What you’ll find in the box
Your Surge box includes:
Surge
Fitness Super Watch
USB charging cable
Wireless sync
dongle
What’s in this document
We get you started quickly by creating a Fitbit® account and making sure the tracker can synchronize the data it collects with your Fitbit dashboard. The dashboard is where you can analyze your data, see historical trends, set goals, log food and water, keep up with friends, and much more. As soon as you’re done setting up your tracker, you’re ready to start moving.
Next, we explain how to find and use the features that interest you and adjust your preferences. To find more information, tips, and troubleshooting, please browse our comprehensive articles at http://help.fitbit.com. Do us a favor and rate the articles you read—it’s how we know we’re getting you the right information at the right time!
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Setting up your Fitbit Surge
To make the most of your Surge, use the free Fitbit app available for iOS®, Android™, and Windows® 10 devices. If you don’t have a compatible mobile device you can use a computer instead, but keep in mind that a mobile device is required for
key features such as notifications, music control, and GPS.
Setting up your tracker on your mobile device
The Fitbit app is compatible with more than 200 mobile devices that support iOS,
Android, and Windows 10 operating systems.
To get started:
1. Make sure the Fitbit app is compatible with your mobile device by checking
http://www.fitbit.com/devices.
2. Find the Fitbit app in one of these locations, depending on your device:
• The Apple® App Store® for iOS devices such as an iPhone® or iPad®.
• The Google Play™ Store for Android devices such as the Samsung®
Galaxy® S5 and Motorola Droid Turbo.
• The Microsoft® Windows Store for Windows 10 mobile devices such as the Lumia™ phone or Surface™ tablet.
3. Install the app. Note that you’ll need an account with the applicable store before you can download even a free app such as Fitbit.
4. When the app is installed, open it and tap Join Fitbit to get started. You’ll be guided through the process of creating a Fitbit account and connecting (pairing) your Surge to your mobile device. Pairing makes sure the tracker and mobile device can communicate with one another (sync their data).
Note that the personal information you’re asked during setup is used to calculate your basal metabolic rate (BMR), which helps determine your estimated calorie expenditure. This information is private unless you go into your Privacy settings and opt to share age, height, or weight with Fitbit friends.
After setup you’re ready to get moving.
Setting up your tracker on your PC (Windows 10)
If you don’t have a mobile device, you can set up and sync your tracker on your Windows 10 PC using the same Fitbit app available for Windows mobile devices.
To get the app, click the Start button and open the Windows Store (called Store). Search for “Fitbit app.” Note that if you’ve never downloaded an app from the store to your computer, you’ll be prompted to create an account.
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Open the app and follow the instructions to create a Fitbit account and set up your Surge. To set up and sync you’ll need to use the wireless sync dongle that came in the box with your Surge.
Setting up your tracker on your PC (Windows 8.1 and below)
If you don’t have a compatible mobile device, you can set up your tracker with a computer and see your Fitbit stats on fitbit.com. To use this method you’ll first install a free software application called Fitbit Connect that lets Surge sync its data with your fitbit.com dashboard.
To install Fitbit Connect and set up your tracker:
1. Go to http://www.fitbit.com/setup.
2. Scroll down and click the option to download.
3. When prompted, save the file that appears.
4. Double-click the file (FitbitConnect_Win.exe). The Fitbit Connect installer opens.
5. Click Continue to move through the installer.
6. When prompted, choose Set up a New Fitbit Device.
7. Follow the onscreen instructions to create a Fitbit account and connect your tracker. You’ll be prompted to plug in the wireless sync dongle that came in the box with your Surge.
Note that the personal information you’re asked during setup is used to calculate your basal metabolic rate (BMR), which helps determine your estimated calorie expenditure. This information is private unless you go into your Privacy settings and opt to share age, height, or weight with Fitbit friends.
Setting up your tracker on your Mac
If you don’t have a compatible mobile device, you can set up your tracker with a computer and see your Fitbit stats on fitbit.com. To use this setup method you’ll first install a free software application called Fitbit Connect that lets Surge sync its data with your fitbit.com dashboard.
To install Fitbit Connect and set up your tracker:
1. Go to http://www.fitbit.com/setup.
2. Scroll down and click the option to download. If the button does not correctly show your type of computer (for example, if it says “Download for Mac”), choose the correct type, then click the button.
3. When prompted, save the file that appears.
4. Double-click the file (Install Fitbit Connect.pkg). The Fitbit Connect installer opens.
5. Click Continue to move through the installer.
6. When prompted, choose Set up a New Fitbit Device.
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7. Follow the onscreen instructions to create a Fitbit account and connect your Surge. You should be able to sync wirelessly with your Mac, but if not, plug in the wireless sync dongle that came with your tracker.
Note that the personal information you’re asked during setup is used to calculate your basal metabolic rate (BMR), which helps determine your estimated calorie expenditure. This information is private unless you go into your Privacy settings and opt to share with Fitbit friends.
Syncing your tracker data to your Fitbit account
Once you've set up and started using Surge, you'll need to make sure it regularly transfers (syncs) its data to Fitbit so you can track your progress, see your exercise history, earn badges, analyze your sleep logs, and more on your Fitbit dashboard. A daily sync is recommended but not required.
The Fitbit apps use Bluetooth Low Energy (BLE) technology to sync with your Fitbit tracker. Each time you open the app it will sync if the tracker is nearby. If you’re running the Fitbit app on a Windows 10 PC that doesn’t have Bluetooth, you’ll need to make sure the wireless sync dongle is installed.
Fitbit Connect on a Mac® also uses Bluetooth for syncing (if available), otherwise you’ll need to make sure your dongle is plugged into the computer. Fitbit Connect will sync automatically every 15 minutes if:
• The tracker is within 20 feet of your computer.
• The computer is powered on, awake, and connected to the Internet.
5
Getting to know your Fitbit Surge
This section tells you how best to wear, navigate, and recharge your tracker.
Wrist placement
Review these tips to make sure you’re wearing your tracker correctly.
All-day wear and exercise
Your Surge should be worn on your wrist. While it may track stats such as steps and floors when placed in a pocket or backpack, it is most accurate on the wrist. For all­day wear, your Surge should usually rest a finger’s width below your wrist bone and lay flat (as you would normally wear a watch).
As with all heart-rate tracking technology, whether a chest strap or a wrist-based sensor, accuracy is affected by personal physiology, location of wear, and type of movement. In other words, not every person will get a perfectly accurate reading with every type of exercise. For best heart rate accuracy keep these tips in mind:
1. Experiment with wearing the tracker higher on your wrist during exercise. Because blood flow in your arm increases the farther up you go, moving the tracker up a couple inches can improve the heart rate signal. Also, many exercises such as spinning cause you to bend your wrist frequently, which is more likely to interfere with the heart rate signal if the tracker is lower on your wrist.
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2. Do not wear your tracker too tight; a tight band restricts blood flow, potentially affecting the heart rate signal. That being said, the tracker should also be slightly tighter (snug but not constricting) during exercise than during all-day wear.
3. With high-intensity interval training or other activities where your wrist is moving vigorously and non-rhythmically, the movement may prevent the sensor from finding an accurate heart rate. Similarly, with exercises such as weight lifting or rowing, your wrist muscles may flex in such a way that the band tightens and loosens during exercise. Try relaxing your wrist and staying still briefly (about 10 seconds), after which you should see an accurate heart rate reading.
Dominant or non-dominant wrist
To improve the accuracy of your Surge, we ask you to specify whether you’re wearing it on your dominant or non-dominant hand. Your dominant hand is the one you use for most day-to-day activities such as writing or brushing your teeth. You can specify this setting in the Account section of the Fitbit app or in the Devices section of your fitbit.com dashboard.
Navigation
The Surge has a touch screen with a backlight and three buttons: Home, Select, and Action. Take a moment to memorize these button names and their location or refer back to this image when reading the tasks in this manual:
Your Surge has two sets of screens: the Clock, where you can see your all-day stats, and the Menu. To switch between the two sets, press the Home button.
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• When viewing the Clock, swipe left and right to see:
o Current heart rate o Steps taken o Distance covered o Calories burned o Floors climbed
• When viewing the Menu, swipe left and right to see the different menu items. To choose a menu option, either press the Select button or just tap the screen. To exit the Run, Exercise, Timer, Alarms, or Settings screens, press the Home button.
Double-pressing the Home button displays the music playback control.
Note: The functions of the Select and Action buttons vary depending on what you’re
doing. An icon next to the button tells you what it does, such as pausing and resuming or selecting an option.
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Battery life and charging
Depending on your usage, your battery life may vary:
• If you aren’t tracking runs or exercises that use GPS, your fully charged Surge should last up to 7 days as a fitness watch with continuous heart rate tracking and activity tracking.
• Your fully charged Surge can track a maximum of about 10 hours of activities that use GPS before needing a charge. To ensure that you’re always tracking your data, we recommend charging your Surge after any activity that uses GPS.
Determining your current battery level
When looking at the Menu, your tracker’s battery level appears in the top left.
Full Partially Full Very Low Critically Low Charging
If your battery is critically low, charge your Surge as soon as possible.
You can also check your battery level from the Fitbit app, or by logging into fitbit.com and clicking the gear icon on the top-right corner of the page. In these cases, the battery level shown reflects the last time you synced your Surge. To make sure you are seeing the current battery level, sync your Surge.
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Charging your tracker
To charge your Surge, plug the charging cable into the USB port on your computer or a UL-certified USB wall charger and plug the other end into the port on the back of the Surge. Charging completely takes 1 to 2 hours.
Conserving battery life
If you won’t be using your Surge for a while, you can conserve battery life by shutting it down. To do so, swipe to the Settings screen and swipe up to find Shutdown. For other tips on maximizing battery life, see help.fitbit.com.
Care
It’s important to clean and dry your Surge regularly. For instructions and more information see http://www.fitbit.com/productcare.
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Using GPS
The Surge includes a GPS receiver to track your route during several activities, including Free Run, Lap Run, Walk, Bike, and Hike. On your dashboard, GPS data is shown in a map view along with the stats tracked during the activity.
When you select a run or exercise that uses GPS, Surge begins searching for a GPS signal. As with any GPS device, a signal is likely to be discovered more quickly if you are outside in an open area and standing still.
For best results, wait for the signal to be discovered before you start your activity.
If a GPS signal isn’t discovered within a few seconds, a Quick Start option appears for all GPS exercises except Bike.
If you don’t want to wait for the GPS signal to be discovered, you can press the Select (Quick Start) button to move to the activity screen and get started. Surge will continue to search for a GPS signal, but it will take longer to find than if you were standing still.
If you start moving before the GPS signal is discovered, Surge uses your step count to estimate how far you went before GPS tracking began. Therefore, the total distance calculated for the activity may be slightly less accurate than it would be if you got a GPS fix and then started moving. The Quick Start option does not appear if you’re tracking a bike ride because GPS is required for calculating your distance. Wait for a GPS fix before starting your ride.
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