Getting Started ............................................................................................................................................ 1
What’s included ........................................................................................................................................ 1
Setting up your Fitbit Surge ....................................................................................................................... 2
Mac & PC requirements <<ANY CHANGES? BRS>> ........................................................................... 2
Mac installation ..................................................................................................................................... 2
PC installation ....................................................................................................................................... 3
Pairing your Surge to your account ........................................................................................................... 3
Tracking a goal ......................................................................................................................................... 8
Tracking Runs with the Fitbit Surge ....................................................................................................... 10
Free Run .................................................................................................................................................. 10
Treadmill Run ......................................................................................................................................... 10
Lap Run ................................................................................................................................................... 11
Tracking Exercise with the Fitbit Surge ................................................................................................. 12
Tracking an exercise ............................................................................................................................... 12
Choosing exercise types to track ............................................................................................................. 14
SmartWatch features ................................................................................................................................ 15
Music Playback ....................................................................................................................................... 15
Call and Text Notifications ..................................................................................................................... 15
Managing notifications on an iOS mobile device ............................................................................... 16
Managing notifications on a Windows mobile device ........................................................................ 16
Managing notifications on an Android mobile device ........................................................................ 16
Version .................................................................................................................................................... 19
Wearing your Fitbit Surge ....................................................................................................................... 21
Specifying dominant or non-dominant hand ........................................................................................... 21
Using your Surge in wet conditions ........................................................................................................ 21
Battery Life and Power ............................................................................................................................ 22
Battery life .............................................................................................................................................. 22
Charging your Surge ............................................................................................................................... 22
Using your dashboard ............................................................................................................................. 24
Logging food, activities, and sleep ..................................................................................................... 24
Device info .......................................................................................................................................... 25
Managing your Surge from Fitbit.com ............................................................................................... 25
Fitbit Surge General Info & Specifications ............................................................................................ 27
Sensors and motors ................................................................................................................................. 27
Help ......................................................................................................................................................... 28
Return policy and warranty ..................................................................................................................... 28
USA: Federal Communications Commission (FCC) statement .............................................................. 29
Canada: Industry Canada (IC) statement ................................................................................................ 30
European Union (EU) ............................................................................................................................. 30
Other ....................................................................................................................................................... 31
Disposal and recycling information ........................................................................................................ 33
Getting Started
Welcome
Welcome to Fitbit Surge, the high-performance Fitness Super Watch that helps you meet your fitness
goals.
What’s included
Your Fitbit Surge Fitness Super Watch box includes:
Surge Fitness Super
Watch
<<Should you start out by charging it? What is OOB experience? –brs>>
Charging cable Wireless sync dongle
1
Setting up your Fitbit Surge
To set up your Surge, install the Fitbit Connect app on your computer.
NOTE: If you prefer, you can set up and sync your Surge using select mobile devices that support
Bluetooth 4.0 technology. To see if your mobile device is compatible with your Surge, visit
http://www.fitbit.com/devices
If your mobile device is not compatible for syncing via Bluetooth 4.0, you can still use the
mobile Fitbit app to view your data and track your progress; you’ll just need to set up and sync
using a Mac or PC.
For instructions on setting up your compatible Surge using your mobile device, go to
https://www.fitbit.com/product/mobile
Fitbit mobile app. <<As of this writing (8/5/14) Windows phone is not shown on the mobile app
page –brs>>
Mac & PC requirements <<ANY CHANGES? BRS>>
.
, choose your mobile platform, and view the FAQs for the
Software
Mac OS 10.5 or later
Internet Connection
Hardware
USB port
Software
Windows XP, Vista, 7, 8
Internet Connection
Hardware
USB port
Installing Fitbit Connect
Fitbit Connect is the software application that connects your Surge to your Fitbit.com dashboard and
services. It’s free to download at Fitbit.com.
<<NOTE: terminology used when telling user to open Fitbit Connect needs to be made consistent
throughout. –brs>>
Mac installation
1. Plug in your dongle and have your tracker nearby, turned on, and charged.
2. Go to http://www.fitbit.com/setup
3. Verify that Mac is highlighted and click the Download Here button below Surge.
4. Double-click the .dmg file in your Downloads folder.
.
2
NOTE: If the file does not appear on your desktop, search for “Fitbit Connect” using the Spotlight
search feature.
5. Run the Fitbit Connect installation package by double-clicking
Install Fitbit Connect.pkg.
6. Follow the onscreen instructions to complete setup.
PC installation
1. Plug in your dongle and have your tracker nearby, turned on, and charged.
2. Go to http://www.fitbit.com/setup
3. Verify that PC is highlighted and click the Download Here button below Surge.
4. Go to your Downloads folder and double-click the FitbitConnect_Win.exe file.
5. Choose your language and follow the onscreen instructions.
.
Pairing your Surge to your account
Pairing lets you sync your data so you can see it in your Fitbit.com dashboard, and also lets you manage
device settings. The Fitbit Connect installation process takes you through the steps of pairing your Surge
to your Fitbit.com account. If you didn’t complete the pairing process when you installed Fitbit Connect,
use the following steps to pair your Surge to your account.
1. Mac users: On the Menu Bar of your Mac, click the Fitbit Connect icon and choose Open Main
Menu.
PC users: In the Windows System Tray, right-click the Fitbit Connect icon and choose Open
Main Menu.
2. From the main menu, select Set Up a New Fitbit Device.
3. Account Setup:
a. Select New to Fitbit to set up your device if you don’t already have a Fitbit.com account.
b. Select Existing User to log into your existing Fitbit.com account and replace an existing
device with your Surge. <<To do: revise to add info on adding tracker instead of
replacing; maybe xref to detailed info. Remove after sending doc to localization, bring it
back when multi-tracker support is implemented. –brs>>
4. Enter or confirm your personal information and click Next. This information personalizes your
Fitbit experience and improves the accuracy of your calorie burn and distance data. By default
this personal information is visible only to your friends, but you can adjust your privacy settings
from your Fitbit.com account to control what information is shared with others.
5. Choose Surge and follow the onscreen instructions to power on your Surge.
6. Insert the wireless sync dongle into your computer and click Next.
7. Fitbit Connect will search for your Surge. Once found, a four-digit number will appear on your
Surge display. Enter this number where prompted and click Next. Wait a few moments your
Surge to connect.
3
8. You’re all set! Follow the onscreen instructions to put on the watch and view an introduction.
<<confirm this – right now the last screen says Go to Dashboard –brs>>
Wireless sync
Wireless syncing to Fitbit.com is automatic, as long as:
Your computer is powered on, awake, and connected to the Internet
The wireless sync dongle is plugged in
Fitbit Connect is installed and running
Your Surge is within 15-20 feet of your computer
When all those conditions are met, your Surge will sync every 15 minutes.
You can manually sync your Surge by clicking on the Fitbit Connect icon that is located near the time and
date on your computer. Select Sync Now to start the manual sync.
4
Getting to know your Fitbit Surge
Intro. These pics are screenshots from Quick Start guide.
5
About Heart rate on the Fitbit Surge
aka BPM (beats per minute)
HR settings auto, on, off
Guidelines as to accuracy of HR
You can see your current heart rate (BPM) at any time, from either the clock screen or while running or
exercising.
Copied from “Tracking heart rate with Charge HR” 8/6, edited See
https://wiki.fitbit.com/display/prdct/1.1.1.6+Device+Heart+Rate+Display
https://wiki.fitbit.com/display/prdct/2.1.1.2+In-Run <<test this after next FWUP –brs>>
From the clock screen on your Surge, scroll to the heart rate screen. By default, the appearance of the
heart changes depending on your heart rate zone:
Below Zone Zone 1 Zone 2 Zone 3
and
Heart rate zones are calculated using the maximum recommended heart rate for your age. If you’re below
Zone 1, your resting heart rate is between 30 to 60 BPM, or 0 to 49% of your maximum. Zone 1
represents fat burn, when your heart rate is at 50 to 69% of maximum. Zone 2 is cardio, where your heart
rate is at 70 to 84% of maximum. Lastly, Zone 3 is performance, meaning your heart rate is at 85 to 100%
of maximum.
Instead of using these default zones, you have the option of configuring a custom heart rate zone. Simply
log in to your dashboard and click the gear icon on the upper right. In the Body Info section on the
Settings page you can select the minimum and maximum heart rate for your custom zone.
6
About GPS on the Fitbit Surge
Used by some types of Run and Exercise. List a few examples: free run, lap run, hiking, cycling.
Some runs and exercise types search for GPS when you start.
From Sierra: Choosing quick start lets you start your run, the device will continue looking for a GPS fix.
However, if you start running before there is a fix (regardless of whether you are in the run-start screen
or the searching for GPS screen) it will take longer to get a fix and the probability of finding a fix will go
down. If users want to use GPS during their run they should wait to get a fix before starting to run.
If you’re on the searching for GPS screen you’ll see a “Found GPS” message. If you’re on the run-app
screen the "(P)" after your pace will go away (not final UI).
No way to disable it. <<correct? –brs>>
Significant effect on battery life.
Link to new help article on troubleshooting GPS problems.
7
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