Epson WorkForce Pro WF-3825DWF User Manual
User's Guide
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
NPD6431-01 EN
Contents
Guide to This Manual
Introduction to the Manuals...................7
Searching for Information....................7
Printing Only the Pages You Need.............. 8
About is Manual......................... 8
Marks and Symbols.......................8
Notes on Screenshots and Illustrations.........9
Operating System References................9
Trademarks..............................10
Copyright...............................10
Important Instructions
Safety Instructions.........................13
Safety Instructions for Ink................. 13
Printer Advisories and Warnings.............. 14
Advisories and Warnings for Setting Up the
Printer................................14
Advisories and Warnings for Using the Printer. . 14
Advisories and Warnings for Using the
Touchscreen........................... 15
Advisories and Warnings for Using the
Printer with a Wireless Connection...........15
Advisories and Warnings for Transporting or
Storing the Printer.......................15
Protecting Your Personal Information...........15
Part Names and Functions
Front...................................17
Inside..................................18
Rear...................................19
Guide to the Control Panel
Control Panel............................ 21
Home Screen Conguration..................22
Guide to the Network Icon.................23
Menu Screen
Entering Characters........................25
Viewing Animations....................... 25
Conguration
..................24
Loading Paper
Paper Handling Precautions..................28
Paper Size and Type Settings..................28
List of Paper Type....................... 29
Loading Paper............................30
Loading Pre-punched Paper................30
Loading Long Papers.....................31
Placing Originals
Placing Originals..........................33
Originals that are not Supported by the ADF. . . . . . 34
Inserting and Removing a Memory
Device
Inserting and Removing an External USB Device. . .36
Sharing Data on a Memory Device.............36
Printing
Printing Documents........................39
Printing from a Computer - Windows.........39
Printing from a Computer - Mac OS..........63
Printing Documents from Smart Devices (iOS). . 71
Printing Documents from Smart Devices
(Android).............................72
Printing on Envelopes......................73
Printing on Envelopes from a Computer
(Windows)............................ 73
Printing on Envelopes from a Computer
(Mac OS)..............................74
Printing Photos...........................74
Printing JPEG Files from a Memory Device. . . . .74
Printing TIFF Files from a Memory Device. . . . . 75
Printing Web Pages........................ 77
Printing Web Pages from a Computer.........77
Printing Web Pages from Smart Devices.......77
Printing Using a Cloud Service................78
Registering to Epson Connect Service from
the Control Panel........................78
Copying
Available Copying Methods..................81
Copying Originals.......................81
Copying on 2-Sides......................82
Copying by Enlarging or Reducing...........82
Copying Multiple Originals onto One Sheet. . . . .83
Copying in Page Order....................84
Copying Originals Using Good Quality. . . . . . . . 84
Copying ID card........................85
2
Basic Menu Options for Copying..............85
Color Mode:...........................85
(2-Sided):............................. 85
Density:...............................85
Advanced Menu Options for Copying...........86
Paper Setting:.......................... 86
Reduce/Enlarge:.........................86
Original Size:...........................86
Multi-Page:............................86
Original Type:..........................87
Finishing:.............................87
Orientation (Original):....................87
Image Quality:..........................87
Binding Margin:.........................88
Reduce to Fit Paper:......................88
Remove Shadow:........................88
Remove Punch Holes:.................... 88
ID Card Copy:..........................88
Clear All Settings:....................... 88
Scanning
Available Scanning Methods..................90
Scanning Originals to a Network Folder.........90
Destination Menu Options for Scanning to a
Folder................................91
Scan Menu Options for Scanning to a Folder. . . . 92
Scanning Originals to an Email. . . . . . . . . . . . . . . .93
Recipient Menu Options for Scanning to an
Email................................ 94
Scan Menu Options for Scanning to an Email. . . 94
Scanning Originals to a Computer............. 96
Scanning Originals to a Memory Device.........97
Basic Menu Options for Scanning to a
Memory Device.........................97
Advanced Menu Options for Scanning to a
Memory Device.........................98
Scanning Originals to the Cloud...............99
Basic Menu Options for Scanning to the Cloud. . 99
Advanced Menu Options for Scanning to the
Cloud................................99
Scanning Using WSD......................100
Setting Up a WSD Port...................101
Scanning Originals to a Smart Device..........102
Faxing
Before Using Fax Features...................104
Overview of this Printer's Fax Features......... 104
Feature: Sending Faxes..................104
Feature: Receiving Faxes..................105
Feature: PC-FAX Send/Receive
(Windows/Mac OS).....................105
Features: Various Fax Reports..............106
Feature: Security when Sending and
Receiving Faxes........................106
Features: Other Useful Features........... 106
Sending Faxes Using the Printer..............107
Selecting Recipients.....................107
Various Ways of Sending Faxes.............108
Receiving Faxes on the Printer............... 110
Receiving Incoming Faxes.................111
Receiving Faxes by Making a Phone Call......112
Viewing Received Faxes Saved in the Printer
on the LCD Screen......................113
Menu Options for Faxing...................114
Recipient.............................114
Fax Settings...........................114
More................................116
Menu Options for Inbox....................117
Open Inbox (XX Unread).................117
Using Other Faxing Features.................118
Printing Fax Report Manually..............118
Sending a Fax from a Computer..............119
Sending Documents Created Using an
Application (Windows).................. 119
Sending Documents Created Using an
Application (Mac OS)....................121
Receiving Faxes on a Computer...............122
Checking for New Faxes (Windows).........123
Checking for New Faxes (Mac OS).......... 124
Canceling the Feature that Saves Incoming
Faxes to the Computer...................125
Maintaining the Printer
Checking the Status of Consumables...........127
Improving Print, Copy, Scan, and Fax Quality. . . . 127
Adjusting the Print Quality................127
Checking and Cleaning the Print Head.......128
Preventing nozzle clogging................130
Aligning the Print Head..................130
Cleaning the Paper Path for Ink Smears.......130
Cleaning the Scanner Glass................130
Cleaning the ADF...................... 131
3
Cleaning the Printer.......................134
Saving Power............................134
Saving Power (Control Panel)..............134
Installing or Uninstalling Applications Separately. 135
Installing the Applications Separately........135
Adding the Printer (for Mac OS Only)........137
Uninstalling Applications.................137
Updating Applications and Firmware. . . . . . . . 139
Transporting and Storing the Printer...........140
Solving Problems
e Printer Does Not Work as Expected........144
e Printer Does Not Turn On or O........144
Power Turns O Automatically.............144
Paper Does Not Feed Properly. . . . . . . . . . . . . 144
Cannot Print..........................148
Cannot Start Scanning...................165
Cannot Send or Receive Faxes..............177
Cannot Operate the Printer as Expected. . . . . . 192
A Message is Displayed on the LCD Screen. . . . . . 196
Paper Gets Jammed.......................198
Preventing Paper Jams...................198
It is Time to Replace the Ink Cartridges.........199
Ink Cartridge Handling Precautions.........199
Replacing Ink Cartridges................. 201
Continue Printing Temporarily without
Replacing Ink Cartridges................. 201
It is Time to Replace the Maintenance Box. . . . . . .205
Maintenance Box Handling Precautions. . . . . . 205
Replacing a Maintenance Box..............206
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................207
Print Quality is Poor.....................207
Copy Quality is Poor.................... 216
Scanned Image Problems.................223
e Quality of the Sent Fax is Poor..........225
Received Fax Quality is Poor...............227
Cannot Solve Problem.....................228
Cannot Solve Printing or Copying Problems. . . 228
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network..................231
Using a Network Printer from a Second
Computer............................231
Using a Network Printer from a Smart Device. . 232
Re-setting the Network Connection........... 232
When Replacing the Wireless Router.........232
When Changing the Computer.............233
Changing the Connection Method to the
Computer............................234
Making Wi-Fi Settings from the Control Panel. .236
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct)...........................239
About Wi-Fi Direct.....................239
Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct......................240
Connecting to Android Devices using Wi-Fi
Direct...............................243
Connecting to Devices other than iOS and
Android using Wi-Fi Direct...............244
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................247
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................247
Checking the Network Connection Status.......248
Checking the Network Connection Status
from the Control Panel...................249
Printing a Network Connection Report. . . . . . . 250
Printing a Network Status Sheet............ 255
Checking the Network of the Computer
(Windows only)........................256
Product Information
Paper Information........................258
Available Paper and Capacities.............258
Unavailable Paper Types..................261
Consumable Products Information............262
Ink Cartridge Codes.....................262
Maintenance Box Code...................263
Soware Information......................263
Soware
Soware for Scanning....................267
Soware for Faxing..................... 267
Soware for Package Creation..............268
Soware
Devices..............................269
Soware
Settings Menu List........................272
General Settings........................272
Supply Status..........................285
Maintenance..........................285
Print Status Sheet.......................286
Print Counter..........................286
User Settings..........................286
Customer Research:.....................287
for Printing.................... 263
for Making Settings or Managing
for Updating................... 271
4
Restore Default Settings..................287
Firmware Update.......................287
Product Specications.....................287
Printer Specications....................287
Scanner Specications...................289
ADF Specications......................289
Fax Specications.......................289
Using Port for the Printer.................290
Interface Specications...................291
Network Specications...................291
Supported ird Party Services.............294
Memory Device Specications............. 294
Supported Data Specications..............295
Dimensions...........................295
Electrical Specications..................296
Environmental Specications..............296
Installation Location and Space.............297
System Requirements....................298
Regulatory Information....................298
Standards and Approvals................. 298
Restrictions on Copying..................300
Where to Get Help
Technical Support Web Site..................376
Contacting Epson Support..................376
Before Contacting Epson................. 376
Help for Users in Europe..................376
Help for Users in Taiwan..................376
Help for Users in Australia................377
Help for Users in New Zealand.............377
Administrator Information
Connecting the Printer to the Network.........302
Before Making Network Connection.........302
Connecting to the Network from the Control
Panel................................304
Settings to Use the Printer...................306
Using the Print Functions.................306
Setting Up AirPrint..................... 312
Conguring
Setting a Shared Network Folder............317
Making Contacts Available................333
Preparing to Scan.......................340
Making Fax Features Available............. 342
Making Basic Operation Settings for the Printer 352
Problems when Making Settings............355
Managing the Printer......................356
Disabling the External Interface............ 356
Monitoring a Remote Printer.............. 357
Backing Up the Settings..................358
Advanced Security Settings..................359
Security Settings and Prevention of Danger. . . . 359
Controlling Using Protocols...............360
Using a Digital Certicate.................364
SSL/TLS Communication with the Printer. . . . .369
Solving Problems for Advanced Security......370
a Mail Server.................313
5
Guide to This Manual
Introduction to the Manuals...........................................7
Searching for Information.............................................7
Printing Only the Pages You Need.......................................8
About is Manual..................................................8
Trademarks...................................................... 10
Copyright........................................................10
Guide to This Manual
>
Searching for Information
Introduction to the Manuals
following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
e
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the
❏ User's Guide (digital manual)
is manual. is manual is available as PDF and Web manuals. Provides overall information and instructions
on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support
website at http://support.epson.net/.
soware.
❏ Digital manual
To view the Web manual, visit the following website, enter the product name, and then go to Support.
http://epson.sn
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
ections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Acrobat Reader DC on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Windows: Hold down Alt. and then press ←.
7
Guide to This Manual
❏ Mac OS: Hold down the command key, and then press ←.
>
About This Manual>Marks and Symbols
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
8
Guide to This Manual
Related Information
& Links to related sections.
>
About This Manual>Operating System References
Notes on Screenshots and Illustrations
❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on
themodel, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
❏ You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
Windows® 7 operating system
®
Windows Vista® operating system
®
Windows® XP operating system
®
Windows® XP Professional x64 Edition operating system
®
Windows Server® 2019 operating system
®
Windows Server® 2016 operating system
®
Windows Server® 2012 R2 operating system
®
Windows Server® 2012 operating system
®
Windows Server® 2008 R2 operating system
®
Windows Server® 2008 operating system
®
Windows Server® 2003 R2 operating system
®
Windows Server® 2003 operating system
®
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
9
Guide to This Manual
>
Copyright
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏
libti
Copyright © 1988-1997 Sam
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Leer
soware
without the
specic,
prior written
❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏ Microso
Corporation.
❏ Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, and iTunes are
trademarks of Apple Inc., registered in the U.S. and other countries.
❏ Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏ Chrome, Google Play, and Android are trademarks of Google LLC.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏ Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏ Mopria® and the Mopria® Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microso
®
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
10
Guide to This Manual
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2020 Seiko Epson Corporation
>
Copyright
modications,
repairs, or alterations to this product, or (excluding the U.S.)
contents of this manual and the
e
specications
of this product are subject to change without notice.
11
Important Instructions
Safety Instructions................................................. 13
Printer Advisories and Warnings.......................................14
Protecting Your Personal Information................................... 15
Important Instructions
>
Safety Instructions>Safety Instructions for Ink
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
a thorough
aer
ushing,
see a doctor immediately.
Safety Instructions for Ink
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
a thorough ushing, see a doctor immediately.
them immediately with water. If discomfort or vision problems continue
ush
aer
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges and maintenance box out of the reach of children.
13
Important Instructions
>
Printer Advisories and Warnings>Advisories and Warnings for Using the Printer
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
14
Important Instructions
❏ Always turn the printer o using the P button. Do not unplug the printer or turn o the power at the outlet
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
>
Protecting Your Personal Information
Advisories and Warnings for Using the Touchscreen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
are normal and do not indicate that it is damaged in any way.
ese
❏ Press the touchscreen gently with your
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Do not press force or operate with your nails.
nger.
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
15
Part Names and Functions
Front...........................................................17
Inside...........................................................18
Rear............................................................19
Part Names and Functions
Front
>
Front
ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF.
A
ADF input tray Feeds originals automatically.
B
ADF edge guide Feeds originals straight into the printer. Slide to the edge of the
C
originals.
ADF document support Supports originals over A4 size.
D
ADF output tray Holds originals ejected from the ADF.
E
Paper cassette Loads paper.
F
Output tray Holds the ejected paper.
A
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
B
paper.
17
Part Names and Functions
Paper cassette Loads paper.
C
>
Inside
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals. You can place the originals that are not fed from
B
Control panel Allows you to make settings and perform operations on the printer.
C
External interface USB port Connects memory devices.
D
Inside
the ADF such as envelopes or thick books.
Also displays the printer’s status.
Scanner unit Scans placed originals. Open when replacing ink cartridges or
A
removing jammed paper inside the printer.
18
Part Names and Functions
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles
B
Rear
>
Rear
underneath.
Maintenance box cover Remove when replacing the maintenance box. The maintenance
A
box is a container that collects a very small amount of surplus ink
during cleaning or printing.
Rear cover Remove when removing jammed paper.
B
LAN port Connects a LAN cable.
C
USB port Connects a USB cable to connect with a computer.
D
AC inlet Connects the power cord.
E
LINE port Connects a phone line.
F
EXT. port Connects external phone devices.
G
19
Guide to the Control Panel
Control Panel.....................................................21
Home Screen Conguration.......................................... 22
Menu Screen
Entering Characters................................................ 25
Viewing Animations................................................25
Conguration
...........................................24
Guide to the Control Panel
Control Panel
>
Control Panel
A
B
C
D
E
F
G
H
I
Turns the printer on or o.
Unplug the power cable after checking that the power light is o.
Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of
the maintenance box. You can also replace the ink cartridges or print the Supply Status Sheet.
Displays the Network Connection Settings screen. Tap the icon to check and change the current settings.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound
menu from this screen.
Displays the list of settings registered to the Preset. You can also register new favorite settings.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
Displays the home screen.
Displays menus and messages. You can change the angle of the control panel.
When no operations are performed for a specic length of time, the printer enters sleep mode and the display
turns o. Tap anywhere on the touch screen to turn on the display. Depending on the current settings, pressing
the power button wakes the printer from sleep mode.
Displays the Help screen.
You can check solutions to problems from here.
21
Guide to the Control Panel
>
Home Screen Conguration
Home Screen Conguration
A
B
C
D
E
Displays the Supply Status screen. You can check the approximate ink levels and the
approximate service life of the maintenance box. You can also replace the ink cartridges or print
the Supply Status Sheet.
Displays the network connection status. See the following for more details.
“Guide to the Network Icon” on page 23
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also
access the Sound menu from this screen. You can also make this setting from the Settings
menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is
enabled, the noise made by printer operations is reduced, but print speed may slow
down. However, noises may not be reduced depending on the selected paper type
and print quality.
Indicates that Mute is set for the printer.
Displays the list of settings registered to the Preset.
You can also register new favorite settings.
Displays the Fax Data Information screen. The number displayed indicates the number of faxes
that have not yet been read, printed, or saved.
22
Guide to the Control Panel
Displays each menu.
F
❏ Copy
Allows you to copy documents.
❏ Scan
Allows you to scan documents and save them to a memory device or a computer.
❏ Fax
Allows you to send faxes.
❏ Memory Device
Allows you to print JPEG or TIFF data on a memory device such as a USB ash drive connected to the printer
❏ Maintenance
Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing
a nozzle check pattern and performing head cleaning, and improving blurring or banding in your printouts by
aligning the print head. You can also make this setting from the Settings menu.
Settings > Maintenance
❏ Settings
Allows you to make settings related to maintenance, printer settings, and operations.
>
Home Screen Conguration>Guide to the Network Icon
G
Scrolls the screen to the right.
Guide to the Network Icon
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless
(Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars
there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP)
mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
23
Guide to the Control Panel
>
Menu Screen Conguration
Menu Screen Conguration
Returns to the previous screen.
A
Switches the list of settings using the tabs. The Advanced Settings tab displays other items that you can set as
B
necessary.
C
Displays the list of setting items. When is displayed, you view additional information by selecting the icon.
Make settings by selecting the item or adding a check mark.
Grayed out items are not available. Select the item to check why it is unavailable.
If any problems occur,
Starts operations using the current settings. Items vary depending on the menu.
D
Copies Displays the on-screen keypad allowing you to enter the number of copies.
Preview Displays a preview of the image before printing, copying, scanning, or sending faxes.
x
is displayed on the item. Select the icon to check how to solve the problem.
Starts printing, copying, scanning, or sending faxes.
24
Guide to the Control Panel
>
Viewing Animations
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
A
B
C
D
E
F
G
H
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case.
Switches the character type.
ABC: Alphabet
123#: Numbers and symbols
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Enters character.
Deletes a character to the left. Deletes a character to the right when the cursor is at the start of the line and there are
no characters to the left.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Select
: Displays the help screen. Select How To and select the items that you want to view.
25
Guide to the Control Panel
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
>
Viewing Animations
26
Loading Paper
Paper Handling Precautions.......................................... 28
Paper Size and Type Settings..........................................28
Loading Paper.................................................... 30
Loading Paper
>
Paper Size and Type Settings
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-
printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams
continue.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
conrm
the paper
specications.
Related Information
& “Unavailable Paper Types” on page 261
Paper Size and Type Settings
If you register the paper size and type on the screen displayed when you insert the paper cassette, the printer
informs you when the registered information and print settings dier. is prevents you from wasting paper and
28
Loading Paper
>
Paper Size and Type Settings>List of Paper Type
ink by making sure you are not printing on the wrong paper size or printing in the wrong color due to using
settings that do not match the paper type.
If displayed paper size and type dier from the loaded paper, select the item to change. If the settings match the
loaded paper, close the screen.
Note:
You can also display the paper size and paper type settings screen by selecting Settings > General Settings > Printer
Settings > Paper Source Settings > Paper Setting.
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver
Epson Business Paper
Epson Bright White Ink Jet Paper
Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo
Paper
Plain paper Plain paper
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy Glossy Photo Paper Glossy
Epson Double-Sided Matte Paper Matte Epson Matte
Epson Matte Paper-Heavyweight Matte Epson Matte
Epson Photo Quality Ink Jet Paper Photo Quality Ink Jet Epson Photo Quality Ink Jet
29
Loading Paper
>
Loading Paper>Loading Pre-punched Paper
Loading Paper
You can load paper or envelopes by referring to the animations displayed on the printer's LCD screen.
Select
the animations. Select Finish to close the animation screen.
, and then select How To > Load paper. Select the paper type and paper source you want to use to display
Loading Pre-punched Paper
Load a single sheet of pre-punched paper in the paper cassette.
Paper size: A4, B5, A5, A6, Letter, Legal
❏ Adjust the print position of your le to avoid printing over the holes.
❏ Automatic 2-sided printing is not available for pre-punched paper.
❏ Select Letterhead or Preprinted as the paper type setting.
30
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