Epson WorkForce Pro EC-4030 User Manual

EC-4020/EC-4030 User's Guide

EC-4020/EC-4030 User's Guide ................................................................................................................ 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

Status Icon Information ............................................................................................................. 15

Entering Characters on the LCD Screen ....................................................................................... 17

Selecting the Date and Time ......................................................................................................... 17

Using Presets ................................................................................................................................ 19

Changing LCD Screen Language.................................................................................................. 22

Adjusting Control Panel Sounds.................................................................................................... 22

Adjusting the Screen Brightness.................................................................................................... 23

Turning Off the Operation Time Out Setting .................................................................................. 24

Preventing PC Connection via USB .............................................................................................. 25

Product Parts Locations ..................................................................................................................... 27

Product Parts - Front ..................................................................................................................... 27

Product Parts - Inside .................................................................................................................... 29

Product Parts - Back...................................................................................................................... 31

Using Power Saving Settings ............................................................................................................. 31

Changing the Sleep Timer Settings ............................................................................................... 32

Changing the Power Off Timer Settings ........................................................................................ 33

Accessing the Web Config Utility........................................................................................................ 34

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 35

Setting Up Epson Connect Services.............................................................................................. 35

Using Epson Email Print ............................................................................................................... 37

Using the Epson iPrint Mobile App ................................................................................................ 37

Using Epson Remote Print ........................................................................................................... 38

Using Epson Scan to Cloud........................................................................................................... 38

Using AirPrint .................................................................................................................................... 39

Using Google Cloud Print................................................................................................................... 40

Android Printing Using the Epson Print Enabler ................................................................................ 41

Using Fire OS Printing ....................................................................................................................... 41

Using Windows 10 Mobile Printing .................................................................................................... 42

Using Epson Print and Scan App with Windows Tablets ................................................................... 42

Printing and Scanning with NFC from Your Android Device............................................................... 43

Wi-Fi or Wired Networking........................................................................................................................ 45

Network Security Recommendations ................................................................................................. 45

Wi-Fi Infrastructure Mode Setup......................................................................................................... 46

Selecting Wireless Network Settings from the Control Panel ........................................................ 47

Wi-Fi Direct Mode Setup .................................................................................................................... 49

Enabling Wi-Fi Direct Mode........................................................................................................... 50

Wi-Fi Protected Setup (WPS)............................................................................................................. 51

Using WPS to Connect to a Network ............................................................................................. 52

Printing a Network Status Sheet......................................................................................................... 53

Printing a Network Connection Report ............................................................................................... 54

Network Connection Report Codes and Messages ....................................................................... 55

Configuring Email Server Settings...................................................................................................... 60

Email Server Settings .................................................................................................................... 62

Changing or Updating Network Connections ..................................................................................... 63

Changing a USB Connection to a Wi-Fi Connection...................................................................... 63

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 63

Connecting to a New Wi-Fi Router ................................................................................................ 64

Disabling Wi-Fi Features ............................................................................................................... 64

Loading Paper ........................................................................................................................................... 66

Loading Paper in the Cassette ........................................................................................................... 66

Paper Loading Capacity ................................................................................................................ 73

Double-sided Printing Capacity ..................................................................................................... 74

Borderless Paper Type Compatibility ............................................................................................ 75

Compatible Epson Papers.................................................................................................................. 76

Paper or Media Type Settings - Printing Software.............................................................................. 77

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 78

Paper Type Settings - Control Panel ............................................................................................. 79

Selecting the Default Paper Source Settings...................................................................................... 80

Paper Source Settings Options ..................................................................................................... 81

Selecting the Universal Print Settings ................................................................................................ 81

Universal Print Settings Options .................................................................................................... 82

Placing Originals on the Product ............................................................................................................. 84

Placing Originals on the Scanner Glass ............................................................................................. 84

Placing Originals in the Automatic Document Feeder ........................................................................ 87

ADF Original Document Specifications.......................................................................................... 89

Copying ...................................................................................................................................................... 91

Copying Documents or Photos........................................................................................................... 91

Copying Options................................................................................................................................. 92

Printing from a Computer ......................................................................................................................... 95

Printing with Windows ........................................................................................................................ 95

Selecting Basic Print Settings - Windows ...................................................................................... 96

Paper Source Options - Windows ............................................................................................. 98

Print Quality Options - Windows ............................................................................................... 98

Multi-Page Printing Options - Windows..................................................................................... 98

Selecting Double-sided Printing Settings - Windows ..................................................................... 99

Double-sided Printing Options - Windows............................................................................... 102

Print Density Adjustments - Windows ..................................................................................... 102

Selecting Additional Layout and Print Options - Windows ........................................................... 103

Custom Color Correction Options - Windows.......................................................................... 105

Image Options and Additional Settings - Windows.................................................................. 106

Header/Footer Settings - Windows ......................................................................................... 107

Selecting a Printing Preset - Windows......................................................................................... 108

Selecting Extended Settings - Windows ...................................................................................... 109

Extended Settings - Windows ................................................................................................. 110

Printing Your Document or Photo - Windows............................................................................... 111

Locking Printer Settings - Windows ............................................................................................. 112

Locked Setting Options........................................................................................................... 114

Selecting Default Print Settings - Windows.................................................................................. 115

Changing the Language of the Printer Software Screens ....................................................... 116

Changing Automatic Update Options .......................................................................................... 117

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 118

Selecting Print Settings - Windows 10 S...................................................................................... 118

Printing on a Mac ............................................................................................................................. 122

Selecting Basic Print Settings - Mac ........................................................................................... 123

Paper Source Options - Mac................................................................................................... 126

Print Quality Options - Mac ..................................................................................................... 126

Print Options - Mac ................................................................................................................. 127

Selecting Page Setup Settings - Mac .......................................................................................... 127

Selecting Print Layout Options - Mac........................................................................................... 128

Selecting Double-sided Printing Settings - Mac........................................................................... 129

Double-sided Printing Options and Adjustments - Mac........................................................... 130

Managing Color - Mac ................................................................................................................. 131

Color Matching and Color Options - Mac ................................................................................ 132

Selecting Printing Preferences - Mac .......................................................................................... 133

Printing Preferences - Mac...................................................................................................... 134

Printing Your Document or Photo - Mac ...................................................................................... 134

Checking Print Status - Mac.................................................................................................... 135

Printing From a Chromebook ........................................................................................................... 136

Cancelling Printing Using the Product .............................................................................................. 137

Scanning .................................................................................................................................................. 138

Starting a Scan................................................................................................................................. 138

Starting a Scan Using the Product Control Panel ........................................................................ 138

Scanning to Email ................................................................................................................... 140

Scanning to a Connected Computer ....................................................................................... 142

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 144

Control Panel Scanning Options............................................................................................. 145

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 147

Creating a Shared Network Folder.......................................................................................... 147

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 149

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 151

Scanning to a Network Folder or FTP Server.......................................................................... 152

Changing Default Scan Job Settings ........................................................................................... 154

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 155

Starting a Scan from a Scanning Program................................................................................... 157

Starting a Scan from a Smart Device........................................................................................... 159

Scanning in Epson Scan 2 ............................................................................................................... 159

Additional Scanning Settings - Main Settings Tab ....................................................................... 162

Additional Scanning Settings - Advanced Settings Tab............................................................... 162

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 163

Image Format Options................................................................................................................. 165

Scan Resolution Guidelines ........................................................................................................ 165

Faxing....................................................................................................................................................... 167

Connecting a Telephone or Answering Machine.............................................................................. 167

Setting Up Fax Features .................................................................................................................. 170

Setting Up Basic Fax Features .................................................................................................... 170

Using the Fax Setup Wizard ................................................................................................... 170

Selecting the Line Type........................................................................................................... 172

Setting the Number of Rings to Answer .................................................................................. 174

Selecting Advanced Fax Settings................................................................................................ 175

Print Settings - Fax.................................................................................................................. 177

Basic Settings - Fax ................................................................................................................ 178

Security Settings - Fax............................................................................................................ 180

Setting Up the Fax Utility - Windows............................................................................................ 180

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 182

Setting Up Contacts and Contact Groups......................................................................................... 183

Setting Up Contacts Using the Product Control Panel................................................................. 184

Creating a Contact .................................................................................................................. 184

Editing or Deleting a Contact .................................................................................................. 186

Creating a Contact Group ....................................................................................................... 187

Editing or Deleting a Contact Group........................................................................................ 189

Importing Contacts Using the Fax Utility - Windows .................................................................... 190

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 193

Sending Faxes ................................................................................................................................. 195

Sending Faxes from the Product Control Panel........................................................................... 195

Sending a Fax Using the Keypad, Contact List, or History...................................................... 195

Fax Sending Options .............................................................................................................. 198

Sending a Fax at a Specified Time ......................................................................................... 199

Sending Faxes Using the Fax Utility - Windows .......................................................................... 200

Sending Faxes Using the Fax Utility - Mac .................................................................................. 203

Receiving Faxes............................................................................................................................... 206

Fax Reception ............................................................................................................................. 206

Receiving Faxes Automatically ................................................................................................... 207

Receiving Faxes Manually........................................................................................................... 207

Receiving a Fax by Polling .......................................................................................................... 208

Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 209

Saving Faxes to an External USB Device ................................................................................... 211

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 211

Checking Fax Status ....................................................................................................................... 214

Printing Fax Reports......................................................................................................................... 215

Fax Report Options ..................................................................................................................... 215

Using External USB Devices with Your Product................................................................................... 217

Connecting a USB Device................................................................................................................ 217

USB Device File Specifications ................................................................................................... 217

Disconnecting a USB Device............................................................................................................ 218

Viewing and Printing from the LCD Screen ...................................................................................... 218

Printing JPEG Photos.................................................................................................................. 218

Printing TIFF Files ...................................................................................................................... 219

Print Setting Options - Device Mode............................................................................................ 220

Transferring Files on a USB Device ................................................................................................. 221

Setting Up File Sharing for File Transfers from Your Computer................................................... 221

Transferring Files from a USB Device to Your Computer ............................................................ 223

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 224

Check Cartridge and Maintenance Box Status ................................................................................. 224

Checking Cartridge Status on the LCD Screen............................................................................ 224

Checking Cartridge and Maintenance Box Status - Windows...................................................... 225

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 228

Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 229

Ink Cartridge and Maintenance Box Part Numbers...................................................................... 229

Removing and Installing Ink Cartridges............................................................................................ 230

Printing with Black Ink and Expended Color Cartridges ................................................................... 235

Printing with Expended Color Cartridges - Windows ................................................................... 235

Printing with Expended Color Cartridges - Mac ........................................................................... 236

Conserving Low Black Ink with Windows ......................................................................................... 238

Replacing the Maintenance Box....................................................................................................... 238

Adjusting Print Quality............................................................................................................................ 242

Print Head Maintenance................................................................................................................... 242

Print Head Nozzle Check............................................................................................................. 242

Checking the Nozzles Using the Product Control Panel ......................................................... 243

Checking the Nozzles Using a Computer Utility...................................................................... 245

Print Head Cleaning .................................................................................................................... 247

Cleaning the Print Head Using the Product Control Panel ...................................................... 248

Cleaning the Print Head Using a Computer Utility................................................................... 249

Aligning the Print Head Using the Product Control Panel................................................................. 251

Cleaning the Paper Guide ................................................................................................................ 254

Cleaning and Transporting Your Product ............................................................................................. 256

Cleaning Your Product ..................................................................................................................... 256

Transporting Your Product ............................................................................................................... 260

Solving Problems .................................................................................................................................... 263

Checking for Software Updates........................................................................................................ 263

Product Status Messages ................................................................................................................ 264

Running a Product Check ................................................................................................................ 268

Resetting Control Panel Defaults ..................................................................................................... 270

Solving Setup Problems ................................................................................................................... 271

Product Does Not Turn On or Off................................................................................................. 271

Noise After Ink Installation ........................................................................................................... 271

Software Installation Problems .................................................................................................... 271

Solving Network Problems ............................................................................................................... 272

Product Cannot Connect to a Wireless Router or Access Point .................................................. 272

Network Software Cannot Find Product on a Network................................................................. 274

Product Does Not Appear in Mac Printer Window ....................................................................... 275

Wireless Network Connection is Unstable on a Mac ................................................................... 275

Cannot Print Over a Network....................................................................................................... 275

Cannot Scan Over a Network ...................................................................................................... 277

Solving Copying Problems ............................................................................................................... 278

Product Makes Noise, But Nothing Copies.................................................................................. 278

Product Makes Noise When It Sits for a While............................................................................. 279

Originals Do Not Feed From the Automatic Document Feeder.................................................... 279

Solving Paper Problems................................................................................................................... 280

Paper Feeding Problems............................................................................................................. 281

Paper Jam Problems in the Cassette .......................................................................................... 281

Paper Jam Problems in the Rear Cover ...................................................................................... 283

Document Jams in the Automatic Document Feeder .................................................................. 284

Paper Ejection Problems ............................................................................................................. 286

Solving Problems Printing from a Computer..................................................................................... 286

Nothing Prints.............................................................................................................................. 287

Product Icon Does Not Appear in Windows Taskbar ................................................................... 287

Printing is Slow ............................................................................................................................ 288

Solving Page Layout and Content Problems.................................................................................... 289

Inverted Image............................................................................................................................. 290

Too Many Copies Print ................................................................................................................ 290

Blank Pages Print ........................................................................................................................ 290

Incorrect Margins on Printout....................................................................................................... 291

Incorrect Characters Print............................................................................................................ 291

Incorrect Image Size or Position.................................................................................................. 292

Slanted Printout........................................................................................................................... 292

Solving Print Quality Problems......................................................................................................... 293

White or Dark Lines in Printout .................................................................................................... 293

Blurry or Smeared Printout .......................................................................................................... 294

Faint Printout or Printout Has Gaps ............................................................................................. 295

Grainy Printout............................................................................................................................. 296

Incorrect Colors ........................................................................................................................... 297

Solving Scanning Problems ............................................................................................................. 298

Scanning Software Does Not Operate Correctly ......................................................................... 298

Cannot Start Epson Scan 2 ......................................................................................................... 298

Scanning is Slow ......................................................................................................................... 299

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 299

Solving Scanned Image Quality Problems ....................................................................................... 301

Image Consists of a Few Dots Only............................................................................................. 301

Line of Dots Appears in All Scanned Images............................................................................... 302

Straight Lines in an Image Appear Crooked ................................................................................ 302

Image is Distorted or Blurry ......................................................................................................... 302

Image Colors are Patchy at the Edges ........................................................................................ 303

Image is Too Dark ....................................................................................................................... 303

Back of Original Image Appears in Scanned Image .................................................................... 303

Ripple Patterns Appear in an Image ............................................................................................ 303

Scanned Image Colors Do Not Match Original Colors................................................................. 304

Scanned Image Edges are Cropped ........................................................................................... 304

Solving Faxing Problems.................................................................................................................. 304

Cannot Send or Receive Faxes................................................................................................... 305

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 306

Fax Memory Full Error Appears................................................................................................... 307

Sent Fax Quality is Poor .............................................................................................................. 307

Sent Fax is Received in an Incorrect Size ................................................................................... 308

Received Fax Quality is Poor ...................................................................................................... 308

Received Fax is Not Printed ........................................................................................................ 309

Solving USB Device Problems ......................................................................................................... 309

Cannot View or Print from a USB Device..................................................................................... 309

Cannot Save Files on a USB Device ........................................................................................... 310

Cannot Transfer Files To or From a USB Device......................................................................... 310

Uninstall Your Product Software....................................................................................................... 311

Uninstalling Product Software - Windows.................................................................................... 311

Uninstalling Product Software - Mac............................................................................................ 312

Where to Get Help............................................................................................................................ 313

Technical Specifications ........................................................................................................................ 314

Windows System Requirements ...................................................................................................... 314

Mac System Requirements .............................................................................................................. 315

Paper Specifications ........................................................................................................................ 316

Printable Area Specifications ........................................................................................................... 317

Automatic Document Feeder (ADF) Specifications .......................................................................... 318

Scanning Specifications ................................................................................................................... 319

Fax Specifications ............................................................................................................................ 319

Ink Cartridge Specifications.............................................................................................................. 320

Dimension Specifications ................................................................................................................. 321

Electrical Specifications ................................................................................................................... 322

Environmental Specifications ........................................................................................................... 322

Interface Specifications .................................................................................................................... 323

External USB Device Specifications................................................................................................. 323

Network Interface Specifications ...................................................................................................... 324

Safety and Approvals Specifications ................................................................................................ 325

Notices ..................................................................................................................................................... 326

Important Safety Instructions............................................................................................................ 326

General Product Safety Instructions ............................................................................................ 326

Ink Cartridge Safety Instructions.................................................................................................. 328

LCD Screen Safety Instructions................................................................................................... 329

Wireless Connection Safety Instructions ..................................................................................... 329

Telephone Equipment Safety Instructions ................................................................................... 330

FCC Compliance Statement............................................................................................................. 330

Binding Arbitration and Class Waiver ............................................................................................... 333

Trademarks...................................................................................................................................... 336

Copyright Notice............................................................................................................................... 336

libTIFF Software Acknowledgment.............................................................................................. 337

A Note Concerning Responsible Use of Copyrighted Materials................................................... 338

Default Delay Times for Power Management for Epson Products ............................................... 338

Copyright Attribution.................................................................................................................... 338

EC-4020/EC-4030 User's Guide

Welcome to the EC-4020/EC-4030 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Note: Your product may differ from the illustrations in this guide, but the instructions are the same.

Using the Control Panel Product Parts Locations Using Power Saving Settings Accessing the Web Config Utility Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Entering Characters on the LCD Screen Selecting the Date and Time Using Presets Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

2 NFC (Near Field Communication) tag

4 supply status button

5 network status button

7 preset button

9 LCD screen

Status Icon Information

Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions. Press the

power button and light

sound button

help button

received fax light

home button

icon to view or change the current network settings.

Icons Description

Displays additional information or instructions, such as loading paper or placing a document.

Displays the Supply Status screen.

Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.

Quiet Mode is disabled. Press this icon to change the settings.

Displays the Fax Data Information screen.

There is a problem with the indicated setting. Press the icon to resolve the problem.

No Ethernet connection.

An Ethernet connection is established.

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers or symbols, select .

• To enter a space, select .

Parent topic: Using the Control Panel

Selecting the Date and Time

Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Basic Settings.

5. Select Date/Time Settings.

You see a screen like this:

6. Select Daylight Saving Time.

7. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

8. Select Date/Time.

9. Select the date format you want to use.

10. Use the numeric keypad to enter the current date.

11. Select the time format you want to use.

12. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Using Presets

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

1. Press the home button, if necessary.

2. Press the preset button.

You see a screen like this:

3. Select Add New.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your preset name from the list.

Parent topic: Using the Control Panel

Related tasks

Entering Characters on the LCD Screen

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and select Language.

6. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sound.

6. Select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

7. Select Button Press.

8. Press to decrease or to increase the sound.

9. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select LCD Brightness.

6. Press the – or + icons to decrease or increase the brightness.

7. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Printer Settings.

You see a screen like this:

5. Scroll down and select PC Connection via USB.

6. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Automatic Document Feeder (ADF) cover

2 ADF input tray

3 ADF edge guides

4 ADF document support

5 ADF output tray

6 Paper cassette 1

7 Paper cassette 2 (EC-4030)

1 Output tray

2 Paper cassette edge guides

3 Paper cassette

Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover

2 Scanner glass

3 Control panel

4 USB Type A port for external devices

1 Scanner unit

2 Ink cartridge holder (do not remove)

Parent topic: Product Parts Locations

Product Parts - Back

1 Rear cover

2 LAN port

3 USB port

4 AC inlet

5 LINE port

6 EXT port

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sleep Timer.

You see a screen like this:

6. Do one of the following:

• Press the – or + icon to decrease or increase the number of minutes.

• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.

7. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Product Basics

Related tasks

Printing a Network Status Sheet

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Web Service Settings.

5. Select Epson Connect Services

You see a screen like this:

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.

Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related references

Paper Source Settings Options

Related topics

Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Note your product's IP address by checking your network status. See the link below.

3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.

4. Enter your product's IP address into the address bar of a web browser.

5. Select the Google Cloud Print Services option.

Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.

6. Click Register.

7. Select the checkbox to agree to the Usage Advisory and click Next.

8. Click OK to launch the sign-in page.

A separate browser window opens.

9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.

10. Click Finish printer registration to complete setup and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Parent topic: Product Basics

Related tasks

Printing From a Chromebook

Related topics

Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.

1. Connect your Epson product to your wireless network. See the link below.

2. Download Epson Print and Scan App from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open Epson Print and Scan App and select your Epson product.

Now you are ready to print photos or scan.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Printing and Scanning with NFC from Your Android Device

You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint.

1. Make sure Epson iPrint is installed on your Android device.

2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that you are using the default Wi-Fi Direct password.

Note: NFC printing and scanning will not work if you changed the default Wi-Fi Direct password.

3. Do one of the following:

• If you are going to print, make sure paper is loaded in the product.

• If you are going to scan, place your original on the product for scanning.

4. Touch the NFC antenna of your Android device to the NFC tag on your product.

Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for details.

Epson iPrint opens on your device.

Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step.

5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.

The product and Android device connect.

Note: If the Android device and product disconnect, try to print or scan a document. The Android device and product should reconnect automatically.

6. If you are going to print, open the file you want to print in Epson iPrint.

7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.

7. Select the Password field and enter your wireless password using the displayed keypad.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, press .

• To delete the previous character, press .

• To enter numbers and symbols, press .

• To enter a space, press .

8. Press OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)

11. Press the home button to exit.

You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Note: If you don't see the icon, you may have selected the wrong network name or entered the

password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking

Related references

Status Icon Information

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Scroll down and select Start Setup.

5. Select Start Setup again.

You see a screen like this:

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

7. Press the home button to exit.

Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access

point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Push Button Setup (WPS).

5. Follow the instructions on the LCD screen to complete WPS setup.

6. Press the home button to exit.

Note: If you don't see the icon, repeat these steps to try again.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Network Status.

6. Select Print Status Sheet.

7. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Connection Check.

6. Select Print Check Report.

7. Select Print.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

Error code and message Solution

E2, E3, or E7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

Also make sure you are connecting to the 2.4GHz band on your network and using the password for that band.

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E12

Confirm the following

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E13

Confirm the following

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually setup devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The same SSID may be set on several access points.

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

Check the settings on your router and other access points to make sure each one uses a different SSID.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to four computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

You see a screen like this:

4. Select Network Settings.

5. Scroll down and select Advanced.

6. Select Email Server.

7. Select Server Settings.

You see a screen like this:

8. Select one of the options shown above, then select the settings you want to use. Contact your email provider if necessary to confirm the authentication method for the email server.

Note: You may need to try more than one authentication method, as some email providers have more than one way to access their servers.

9. Select Proceed to save your settings.

10. Select Close to exit.

11. Select Connection Check to verify the connection to the email server.

Email Server Settings

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email

Email Server Settings

Setting name Available options Description

Authenticated Account

Authenticated Password

Sender's Email Address

SMTP Server Address

SMTP Server Port Number

POP3 Server Address

POP3 Server Port Number

—

— Lets you enter a password for the authenticated account.

—

— Lets you enter the address of the SMTP server

— Lets you enter the port number of the SMTP server. The

— Lets you enter the address of the POP3 server

— Lets you enter the port number of the POP3 server. The

Lets you enter a user name or email address for the mail server. Used with the POP Before SMTP and SMTP- AUTH methods.

Used with the POP Before SMTP and SMTP-AUTH methods.

Lets you enter the email address to be displayed to the sender

default port is 25.

Setting name Available options Description

Secure Connection

Parent topic: Configuring Email Server Settings

None

STARTTLS

SSL/TLS

Selects the encryption protocol used by the email server. Used with the SMTP-AUTH or Off authentication methods.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related tasks

Uninstalling Product Software - Windows

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Yes to disable Wi-Fi.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Note: Your product may look different from the illustrations in this guide, but the instructions are the same.

Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings

Loading Paper in the Cassette

You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

1. Pull out the paper cassette.

2. Slide the edge guides outward.

Note: If you are using legal-size paper or larger, press the button and extend the paper cassette.

3. Slide the front edge guide to your paper size.

4. Do one of the following:

• Insert paper in the cassette with the glossy or printable side facedown and slide it against the front

edge guide.

Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette.

• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.

Note: Load envelopes only in paper cassette 1.

• Load a sheet of loose-leaf or other paper with holes as shown.

Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting.

5. Slide the edge guides against the paper, but not too tightly.

Note: Make sure the paper fits under the tabs on the edge guides.

6. Keep the cassette flat as you insert it.

Note: The paper may slide forward slightly as you insert the cassette. This is normal.

7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select

Close.

8. Extend the output tray and open its extension.

Note: Do not remove or insert the paper cassette during printing.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first and printable side facedown.

• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of

the cassette.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load

one envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility

Parent topic: Loading Paper

Related references

Paper Specifications

Paper Loading Capacity

See the table here for the loading capacity of the paper cassettes.

Paper type Loading capacity

Cassette 1 (upper cassette) Cassette 2 (lower cassette)

(EC-4030)

Plain paper

Copy paper

High-quality plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size:

Up to the line indicated by the triangle mark

Half Letter (5.5 × 8.5 inches

— [140 × 216 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.2 inches [128 × 182 mm]) size: up to the line indicated by the triangle mark

Legal (8.5 × 14 inches [216 × 356 mm]) size: 30 sheets

Epson Bright White Paper 200 sheets

Epson Presentation Paper Matte 80 sheets —

Epson Premium Presentation

20 sheets —

Paper Matte

Epson Photo Paper Glossy

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Envelopes 10 envelopes —

Automatic and manual 2-sided printing supported; load up to 30 sheets for manual 2-sided printing

Manual 2-sided printing supported; load up to 30 sheets

Manual 2-sided printing supported; load 1 sheet at a time

If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.

Parent topic: Loading Paper in the Cassette

Double-sided Printing Capacity

Paper type Size Double-sided Printing Capacity

Auto Manual

Plain paper

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Epson Bright White Paper

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm])

Half Letter (5.5 × 8.5 inches [140 × 216 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.2 inches [128 × 182 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

Up to the arrow mark 30 sheets

—

200 sheets

Paper type Size Double-sided Printing Capacity

Auto Manual

Epson Presentation Paper Matte

Epson Photo Paper Glossy

Epson Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Epson Ultra Premium Photo Paper Glossy

Epson Premium Presentation Paper Matte

Envelopes No. 10 (4.1 × 9.5 inches

Parent topic: Loading Paper in the Cassette

Letter (8.5 × 11 inches [216 × 279 mm]) and smaller

[105 × 241 mm])

— —

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Ultra Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Presentation Paper Matte

• Epson Premium Presentation Paper Matte

Borderless Paper Sizes

• 4 × 6 inches (102 × 152 mm)

• 5 × 7 inches (127 × 178 mm)

• 16:9 wide (4 × 7.1 inches [102 × 181 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Letter (8.5 × 11 inches [216 × 279 mm])

Parent topic: Loading Paper in the Cassette

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Presentation Paper Matte Letter (8.5 × 11 inches

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

Epson Premium Presentation Paper Matte

Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S041062 100

S041067 100

S041257

S042180

S042038

S041141

S041649

S041271

100

Paper Type Size Part number Sheet count

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

4 × 6 inches (102 × 152 mm) S041808

S041727

16:9 wide (4 × 7.1 inches [102 × 181 mm])

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S042181

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches [216 × 279 mm])

S042109 20

S042183

S041667

S042174

S042182

S042175

S041331 20

100

Parent topic: Loading Paper

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Plain Paper / Bright White Paper

For this paper Select this paper Type or Media Type setting

Pre-printed paper Preprinted

High-quality plain paper High-quality plain paper

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Parent topic: Loading Paper

Premium Presentation Paper Matte

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

3. If necessary, select the paper source you want to change.

You see a screen like this:

4. Select Paper Size.

5. Select the paper size you loaded.

6. Select Paper Type.

7. Select the paper type you loaded.

8. Select Favorite Paper Settings to choose from a list of commonly used paper settings.

9. Select to choose another paper source or exit.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Paper

Letterhead paper Letterhead

Recycled paper Recycled

Plain Paper

Paper type loaded Paper Type setting

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper High Quality Plain Paper

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

You see a screen like this:

Prem. Matte

3. Select one of these Auto Error Resolver options:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select the Paper Source Settings options you want to use.

5. When you are finished, press the home button to exit.

Paper Source Settings Options

Parent topic: Loading Paper

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source Settings option

Paper Setting Various Select the paper size and type for each paper source

A4/Letter Auto Switching

Auto Select Settings

(EC-4030)

Error Notice Paper Size Notice Select On for either of these settings to display an error

Paper Setup Auto Display

Parent topic: Selecting the Default Paper Source Settings

Available settings Description

On Select On to switch the selected paper size to match the

Off

Copy Select On for any of these settings to automatically print on

Fax

Other

Paper Type Notice

On Select On to automatically display a menu that lets you

Off

Selecting the Universal Print Settings

You can change the default universal print settings using the control panel on the product.

loaded paper (Letter or A4) if the wrong size is selected

paper from any source containing paper that matches your paper settings

message when the selected paper type or size does not match the loaded paper

select the paper size and type when you load paper in the product

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Universal Print Settings.

You see this screen:

3. Adjust the settings as necessary.

4. When you are finished, press the home button to exit.

Universal Print Settings Options

Parent topic: Loading Paper

Universal Print Settings Options

Select the universal print setting options you want to use for your print jobs.

Universal Print Settings option

Top Offset — Adjust the top or left margin

Left Offset

Top Offset in Back

Left Offset in Back

Available settings Description

— Adjust the top or left margin of the back page when printing

double-sided.

Universal Print Settings option

Available settings Description

Check Paper Width

On Select On to check the paper width before printing. This

Off

prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed.

Skip Blank Page On Select On to skip printing of blank pages automatically

Off

Parent topic: Selecting the Universal Print Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping.

3. Close the document cover gently to keep your original in place.

Parent topic: Placing Originals on the Product

Related topics

Copying Faxing Scanning

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.

Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.

1. Slide the ADF edge guides outward.

2. Fan your stack of originals and tap them gently on a flat surface to even the edges.

3. Insert the originals into the ADF faceup and top-edge first.

The ADF icon on the Copy, Scan, and Fax screens lights up.

4. Slide the ADF edge guides against the originals, but not too tightly.

ADF Original Document Specifications

Parent topic: Placing Originals on the Product

Related topics

Copying Faxing Scanning

ADF Original Document Specifications

You can load original documents that meet these specifications in the ADF.

Paper type Paper size Paper weight Loading capacity

Plain paper Letter (8.5 × 11 inches

[216 × 279 mm])

17 to 24 lb (64 to 95 g/m²)

Approximately 35 sheets (Legal size: 10 sheets)

Legal (8.5 × 14 inches [216 × 356 mm])

A4 (8.3 × 11.7 inches [210 × 297 mm])

Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner. Use the scanner glass for these types:

• Photos

• Thermal paper

• Fabric or other non-paper originals

• Originals with uneven surfaces, such as embossed documents

• Originals containing staples or paper clips

• Originals with carbon paper backing

• Originals with wet ink

• Originals that are bound

• Originals with labels, stickers, or sticky notes

• Ripped, curled, folded, deteriorated, or wrinkled originals

• Originals with holes

• Transparencies

• Carbon-less paper

Parent topic: Placing Originals in the Automatic Document Feeder

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.

1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. To print more than one copy, select Copies and use the displayed keypad to enter the number of copies.

6. Change any of the displayed settings as necessary.

7. Select Advanced Settings to view and change additional copy settings, if necessary.

8. Select Preview to preview your copy on the LCD screen.

9. Press the preset button to save your copy settings.

10. When you are ready to copy, press the Copy icon.

Note: To cancel printing, select Cancel.

Parent topic: Copying

Related references

Copying Options Compatible Epson Papers

Related tasks

Using Presets Loading Paper in the Cassette

Related topics

Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Copy

Copying option Available settings Description

B&W — Copies the document in black and white

Color — Copies the document in color

Density selector Varying levels Adjusts the lightness or darkness of copies

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,

1>2-Sided

select the orientation and binding edge for your originals or copies.

Advanced Settings

Copying option Available settings Description

Paper Setting Various sources Select the paper source that you want to use. If you select

Auto, paper is fed automatically depending on the paper

settings you selected for the paper sources.

Reduce/Enlarge 100% Copies the original at its full size

Auto Fit Page Automatically sizes the image to fit the paper size you

selected

45%->195% and

Automatically converts from one size to another

other conversions

Original Size Various sizes Select the document size of your original

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

4-up

down and select the document orientation and layout order settings as necessary.

Original Type Text Specifies the document type of your originals and adjusts

Text & Image

the quality of your copies

Photo

Text & Image(Best)

Finishing Group (Same

Pages)

Collate (Page Order)

Orientation (Original)

Up Direction Specifies the orientation of your originals

Left Direction

Select to print multiple copies of a multi-page document in unordered groups

Select to print multiple copies of a multi-page document in ordered sets

Remove Shadow Off Select On to erase the shadows that appear in the center of

a document when copying a book or that appear around a document when copying thick paper

Remove Punch Holes

Off Select On to erase the binding holes on a document

Copying option Available settings Description

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

a sheet of paper

Borderless Copy Off Adjusts the amount to expand the original photo when

printing borderless photos

Standard

Medium

Minimum

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Printing From a Chromebook Cancelling Printing Using the Product

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Locking Printer Settings - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. For the Paper Source setting (EC-4030), select where you loaded the paper you want to print on.

5. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.

7. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

8. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

9. Select the Quality setting that matches the print quality you want to use.

10. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

11. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want.

12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.

13. To print multiple copies and arrange their print order, select the Copies options.

14. To preview your job before printing, select Print Preview.

15. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite.

16. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu.

Note: Enabling Quiet Mode may reduce printing speed.

Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

Related references

Borderless Paper Type Compatibility

Related tasks

Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows

Paper Source Options - Windows

You can select any of the available options in the Paper Source menu to print on the paper loaded in that source (EC-4030).

Auto Select

Automatically selects the paper source based on the selected paper size.

Paper Cassette 1

Selects the paper in cassette 1 as the paper source.

Paper Cassette 2

Selects the paper in cassette 2 as the paper source.

Parent topic: Selecting Basic Print Settings - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

High

For photos and graphics with high print quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up and 4-Up

Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

1. Select one of the following options for 2-Sided Printing:

• Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper

on the long edge.

• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper

on the short edge.

• Manual (Long-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing).

• Manual (Short-edge binding) to print your double-sided print job by printing one side and

prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing).

2. Click the Settings button.

You see this window:

3. Select the double-sided printing options you want to use.

4. Click OK to return to the Main tab.

100

Epson WorkForce Pro EC-4030 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

Status Icon Information

Entering Characters on the LCD Screen

Selecting the Date and Time

Using Presets

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Accessing the Web Config Utility

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Using Google Cloud Print

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Printing and Scanning with NFC from Your Android Device

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Email Server Settings

Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Loading Paper

Loading Paper in the Cassette

Paper Loading Capacity

Double-sided Printing Capacity

Borderless Paper Type Compatibility

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Selecting the Default Paper Source Settings

Paper Source Settings Options

Selecting the Universal Print Settings

Universal Print Settings Options

Placing Originals on the Product

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

ADF Original Document Specifications

Copying

Copying Documents or Photos

Copying Options

Printing from a Computer

Printing with Windows

Selecting Basic Print Settings - Windows

Paper Source Options - Windows