Epson WorkForce DS-520 Color User's Guide

DS-520 User's Guide

Contents

DS-520 User's Guide ................................................................................................................................... 7
Scanner Basics............................................................................................................................................ 8
Placing Originals on the Scanner ............................................................................................................ 15
Using the Network Interface Unit ............................................................................................................. 30
Scanner Parts Locations...................................................................................................................... 8
Scanner Parts.................................................................................................................................. 8
Scanner Buttons and Lights........................................................................................................... 10
Page Separation Lever.................................................................................................................. 12
Changing the Power Off and Sleep Timer Settings............................................................................ 13
Loading Originals in the Input Tray..................................................................................................... 15
Original Document Loading Capacity............................................................................................ 18
Loading Plastic Cards in the Input Tray.............................................................................................. 20
Plastic Card Loading Capacity....................................................................................................... 23
Loading Special Documents............................................................................................................... 24
Large or Thick Original Loading Capacity...................................................................................... 29
Network Interface Unit Parts............................................................................................................... 30
Connecting the Network Interface Unit............................................................................................... 31
Setting Up Network Scanning ............................................................................................................ 31
Scanning to Network Computers from the Network Interface Unit - Windows.................................... 33
Scanning.................................................................................................................................................... 34
Starting a Scan from a Scanner Button.............................................................................................. 34
Assigning Start Button Settings or Scan Jobs................................................................................ 34
Scanning with Document Capture Pro and Document Capture.......................................................... 35
Scanning with Epson Scan................................................................................................................. 38
Available Image Adjustments........................................................................................................ 40
Scanning Special Projects.................................................................................................................. 41
Scanning Two Originals onto One Sheet (Stitching Images)......................................................... 41
Scanning Multi-Page Originals as Separate Files - Windows........................................................ 44
Scanning to a SharePoint Server or Cloud Service ....................................................................... 46
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Cleaning and Transporting Your Scanner............................................................................................... 48
Cleaning Your Scanner...................................................................................................................... 48
Cleaning Inside Your Scanner............................................................................................................ 48
Checking the Scanner Roller Counter................................................................................................ 51
Replacing the Scanner Rollers........................................................................................................... 52
Resetting the Scanner Roller Counter........................................................................................... 58
Transporting Your Scanner................................................................................................................ 59
Solving Problems...................................................................................................................................... 60
Scanner Light Status.......................................................................................................................... 60
Solving Scanning Problems ............................................................................................................... 61
Scanner Does Not Turn On or Turns Off Unexpectedly................................................................. 62
Scanner Button Does Not Work as Expected................................................................................ 62
Scanning Software Does Not Operate Correctly ........................................................................... 62
Cannot Start Epson Scan.............................................................................................................. 63
Original Feeds Incorrectly in Scanner............................................................................................ 64
Original Jams in Scanner............................................................................................................... 65
Scanning is Slow........................................................................................................................... 67
Solving Network Interface Unit Problems........................................................................................... 67
Solving Scanned Image Quality Problems......................................................................................... 68
Back of Original Image Appears in Scanned Image ...................................................................... 68
Scanned Characters are Blurry ..................................................................................................... 69
Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 69
Ripple Patterns Appear in anImage.............................................................................................. 70
Spots or Lines Appear in AllScanned Images............................................................................... 70
Scanned Image Edges are Cropped ............................................................................................. 71
When to Uninstall Your Scanner Software ......................................................................................... 72
Uninstalling Scanner Software - Windows..................................................................................... 72
Uninstalling Scanner Software - OS X........................................................................................... 73
Where to Get Help.............................................................................................................................. 73
Technical Specifications .......................................................................................................................... 75
Windows System Requirements ........................................................................................................ 75
Mac System Requirements................................................................................................................ 75
General Specifications....................................................................................................................... 76
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Dimension Specifications................................................................................................................... 77
Electrical Specifications ..................................................................................................................... 77
Environmental Specifications............................................................................................................. 78
USB Interface Specifications.............................................................................................................. 78
Safety and Approvals Specifications.................................................................................................. 78
Notices ....................................................................................................................................................... 80
Important Safety Instructions.............................................................................................................. 80
Restrictions on Copying ..................................................................................................................... 81
Default Delay Times for Power Management for Epson Products...................................................... 82
Trademarks........................................................................................................................................ 82
Copyright Notice................................................................................................................................. 83
libTIFF Software Acknowledgment................................................................................................ 83
libjpeg-turbo................................................................................................................................... 84
A Note Concerning Responsible Use of Copyrighted Materials..................................................... 85
Copyright Attribution...................................................................................................................... 85
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DS-520 User's Guide
Welcome to the DS-520 User's Guide. For a printable PDF copy of this guide, click here.
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Scanner Basics

See these sections to learn about the basic features of your scanner.
Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings

Scanner Parts Locations

See these sections to identify the parts on your scanner.
Scanner Parts Scanner Buttons and Lights Page Separation Lever
Parent topic: Scanner Basics

Scanner Parts

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1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension
1 Kensington security slot 2 USB port 3 Power inlet
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1 AC adapter 2 Power cord 3 USB cable
Parent topic: Scanner Parts Locations

Scanner Buttons and Lights

Buttons
1
The power button
2
The stop button
3 The start button
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Lights
1 The ! error light 2 The Ready light
Parent topic: Scanner Parts Locations Related references
Scanner Light Status
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Page Separation Lever

You can scan plastic cards, folded documents, envelopes, orany document that requires an optional carrier sheet by adjusting the position of the page separation lever.
Move the separation lever to this position only when scanning plastic cards, folded documents,
envelopes, or any document that requires an optional carrier sheet.
Leave the separation lever in this position when scanning standard single- or multiple-page
documents to prevent paper jams.
Parent topic: Scanner Parts Locations Related tasks
Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents

User Replaceable Epson Scanner Parts

You can purchase genuine Epson accessories at epson.com (U.S.sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800­GO-EPSON (800-463-7766).
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Part Part number
Network interface unit B12B808441 Carrier sheet B12B813431 Roller assembly kit B12B813561
Parent topic: Scanner Basics

Changing the Power Off and Sleep Timer Settings

You can use the Epson Scan Settings utility to change the time period before the scanner enters sleep mode and turns off automatically.
1. Do one of the following to access the Epson Scan Settings utility:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, then EPSON Scan, thenclick EPSON Scan Settings.
OS X: Open the Applications folder, then open the Epson Software folder and double-click the EPSON Scan Settings icon.
2. Click Energy Saving.
3. Enter the time period you want before the scanner goes to sleep as the Sleep Timer setting.
4. Enter the time period you want before the scanner turns off automatically as the Power Off Timer setting.
5. Click OK.
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Parent topic: Scanner Basics
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Placing Originals on the Scanner

Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid
damaging it.
Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents

Loading Originals in the Input Tray

You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This
may wrinkle or damage the original. Load these originalsusing an optional carrier sheet.
1. Open the input tray and pull up its extension.
2. Pull out the output tray and open its extension.
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3. Slide the input tray edge guides all the way out.
4. Check to make sure that the page separation lever is in the position shown here.
Note: To prevent paper jams, keep the lever in this position for most types of documents.
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5. If you are loading a multi-page document, fan your stack of originals and tap them gently ona flat surface to even the edges.
6. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first.
Note: If you are loading a paper business card, load it horizontally.
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7. Slide the edge guides against the edges of the original.

Original Document Loading Capacity

Parent topic: Placing Originals on the Scanner
Original Document Loading Capacity
You can load original documents that meet these specifications in your scanner.
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Paper size Paper weight* Paper type Loading capacity*
Letter (8.5 × 11inches 13 to 56 lb (50 Plain paper 13 lb (50 g/m²): 70 sheets [216 × 279 mm]) to 209 g/m²)
A4 (8.3 × 11.7 inches [210 × 297 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
A5 (5.8 × 8.2 inches
Fine paper 21 lb (80 g/m²): 50 sheets Recycled paper 35 lb (130 g/m²): 30 sheets
56 lb (209 g/m²): 15 sheets Loading capacity may vary
depending on the paper type.
[148 × 210 mm]) A6 (4.1 × 5.8 inches
[105 × 148 mm]) B5 (7.2 × 10.1 inches
[182 × 257 mm]) Business cards Up to 56 lb Paper business 15 cards loaded horizontally
(209 g/m²) cards
* Paper weights are approximate. Note: You can load original documents of different sizes, up to this size:Letter (8.5 × 11 inches
[216 × 279 mm]). However, do not load different-sized large or thick originals, or valuable original documents or artwork.
Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner:
• Thermal paper
• Coated paper
• Originals with uneven surfaces, such as embossed documents
• Photos
• Originals with wet ink
• Ripped, curled, or wrinkled originals
• Originals containing staples or paper clips
• Originals with holes, other than standard hole-punched originals
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• Originals that are bound
• Originals with carbon paper backing
• Non-paper originals, such as clear sheets
• Transparencies
• Glossy originals
• Carbonless originals
• Perforated originals
• Originals with labels or stickers
Parent topic: Loading Originals in the Input Tray

Loading Plastic Cards in the Input Tray

You can load plastic cards that meet the card specifications in the input tray.
1. Open the input tray and pull up its extension.
2. Pull out the output tray and open its extension.
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3. Slide the input tray edge guides all the way out.
4. Load one plastic card horizontally in the input tray as shown, sliding it in until it meets resistance. Make sure the printed side is facedown and top edge first.
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Note: Do not load a plastic card vertically.
5. Slide the edge guides against the edges of the plastic card.
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6. Set the page separation lever to the position shown here.
Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents.

Plastic Card Loading Capacity

Parent topic: Placing Originals on the Scanner Related references
Page Separation Lever
Related topics
Scanning
Plastic Card Loading Capacity
You can load plastic cards that meet these specifications in your scanner.
Type Plastic cards, including embossed cards (ISO7810 compliant) Size 2.1 × 3.3inches (56 × 85.6 mm) Thickness Up to 0.05 inch (1.24 mm) thick, including any embossing Loading capacity 1 card at a time
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Loading direction Horizontal
Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic Cards in the Input Tray

Loading Special Documents

You can load a single envelope or large, thick, or folded original in the input tray. Make sure theoriginal meets the specifications for special originals before loading it.
Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration toaccess the setting.
1. Open the input tray and pull up its extension.
2. Pull out the output tray and open its extension.
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3. Slide the input tray edge guides all the way out.
4. Do one of the following to load your original:
• Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side
is facedown and top edge first.
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• For a folded original, fold and load the original as shown.
Caution: Do not load the document with the open side facing down.
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