Epson WorkForce AL-C500 Guide

Network Guide

NPD4627-00 EN

Epson Network Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Microsoft

Apple Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple, Inc.

EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is a registered trademark of Hewlett-Packard Company.

Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

CompactFlash is a trademark of SanDisk Corporation, registered in the United States and other countries.

This product includes RSA BSAFE RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and other countries.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

, Macintosh®, Mac®, Mac OS®, AppleTalk®, and Bonjour® are registered trademarks of Apple, Inc.

Cryptographic software of EMC Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Epson Network Guide

Safety Instructions

Warning, Caution, Important, and Note.................................................... 7

Chapter 1 Introduction

About Your Printer...................................................................... 8

About This Guide....................................................................... 8

Operating Environment.................................................................. 9

Laser printers....................................................................... 9

Features of the Network Interface.......................................................... 9

Network Interface Operation............................................................. 10

Status light........................................................................ 10

Network connector................................................................. 11

About the Software..................................................................... 11

Chapter 2 How To

Overview............................................................................. 12

Selecting a Printing Method.............................................................. 13

Printing from Windows............................................................. 13

Printing from Macintosh............................................................ 13

Features of the Printing Methods..................................................... 13

Installing Components on Your Computer................................................. 14

About Installing Components on Your Computer....................................... 14

Windows 7/Vista/Server 2008........................................................ 14

Windows XP...................................................................... 16

Windows Server 2003. .............................................................. 17

Macintosh........................................................................ 19

Setting Up the Network Interface......................................................... 19

Connecting the Network Interface to the Network....................................... 19

Configuring the Network Interface (For Windows Users)................................. 20

Configuring the Network Interface (For Macintosh Users)................................ 21

Installing the Printer Driver.............................................................. 22

About Installing the Printer Driver.................................................... 22

Contents 4

Epson Network Guide

Windows 7/Vista/Server 2008........................................................ 22

Windows XP...................................................................... 26

Windows Server 2003. .............................................................. 30

Macintosh........................................................................ 34

Chapter 3 Network Software

EpsonNet Config for Windows. .......................................................... 36

About EpsonNet Config............................................................. 36

System Requirements............................................................... 36

Installing EpsonNet Config.......................................................... 37

Accessing the EpsonNet Config User’s Guide........................................... 37

EpsonNet Config for Macintosh.......................................................... 37

About EpsonNet Config............................................................. 37

System Requirements............................................................... 38

Installing EpsonNet Config.......................................................... 38

Accessing the EpsonNet Config User’s Guide........................................... 38

EpsonNet Config with Web Browser...................................................... 39

About EpsonNet Config............................................................. 39

Configuring the Network Interface Using EpsonNet Config with Web Browser............... 39

Opening Screen.................................................................... 42

EpsonNet Print........................................................................ 42

About EpsonNet Print.............................................................. 42

System Requirements............................................................... 42

Installing EpsonNet Print............................................................ 43

For Windows 7/Vista/XP/Server 2008/Server 2003 Users. ................................ 43

Configuring the Printer Port......................................................... 50

Chapter 4 Troubleshooting

General Problems...................................................................... 52

Cannot configure the network interface or cannot print from the network................... 52

Cannot print even if you have assigned the IP address to the computer and the printer......... 52

Unable to start EpsonNet Config...................................................... 52

The message “EpsonNet Config cannot be used because no network is installed.” appears when

you start EpsonNet Config......................................................... 53

The message “Could not complete communicating configuration data” appears when you send

settings to the network interface.................................................... 53

Unable to start EpsonNet Config with Web Browser...................................... 53

Contents 5

Epson Network Guide

The Model Name and IP Address do not appear in the EpsonNet Config dialog box........... 54

Printing a Network Status Sheet.......................................................... 54

Chapter 5 Tips for Administrator

Setting an IP Address on the Printer’s Control Panel......................................... 55

Network Menu.................................................................... 56

AUX Menu....................................................................... 57

Secure Communication Using IPsec, Access Control, and IEEE 802.1X.......................... 58

IPsec protocol..................................................................... 59

Access control..................................................................... 59

IEEE 802.1X....................................................................... 59

Appendix A Software License Terms

Open Source Software Licenses........................................................... 61

Bonjour.......................................................................... 61

Other Software Licenses................................................................. 63

Info-ZIP copyright and license....................................................... 63

WPA supplicant................................................................... 64

Index

Contents 6

Safety Instructions

Warning, Caution, Important, and Note

Warning

must be followed carefully to avoid serious bodily injury.

Caution

must be followed carefully to avoid bodily injury.

Important

must be observed to avoid damage to your equipment.

Note

contains important information and useful tips on the operation of your printer.

Epson Network Guide

Safety Instructions 7

Epson Network Guide

Chapter 1

Introduction

About Your Printer

Your printer has a built-in Ethernet interface and can connect anywhere on your network using

10Base-T, 100Base-TX, and 1000Base-T Ethernet. The built-in Ethernet interface, which is called the

network interface in this manual, automatically selects the correct standard when it connects to a

network. In addition, it automatically selects appropriate network protocols.

Because the network interface supports multiple protocols and automatically detects protocols on

your network, you can print from Microsoft

Use the Software Disc to easily configure the network interface for use on the TCP/IP network and

install the printer driver. You can use the printer on the TCP/IP network at once.

Windows® and Apple® Macintosh® applications.

If you want to configure the network interface for protocols such as TCP/IP, WSD, LLTD, IPP/IPPS,

UPnP, Bonjour, MS Network, and SNMP, use EpsonNet Config, the configuration utility provided

with your product, to quickly and easily configure the network interface to use those protocols.

Note:

The EpsonNet Config utility configures the network interface to work only with protocols that exist on

your network. This does not imply that you can use all of the above-mentioned protocols on your network

or operating system. The protocols that the network interface can use may vary depending on the

operating system and the network configuration.

About This Guide

This Network Guide contains information about using the network interface on a network. It includes

how to set up the network interface, install the configuration software, and modify network settings of

your printer and computers.

For information about your printer, see your User’s Guide.

Note:

❏ To read the online guide, you must have Adobe Reader or Adobe Acrobat Reader installed on your

computer.

Introduction 8

Epson Network Guide

❏ This guide is written for network administrators, and many of the steps included here require

detailed network knowledge and administrator rights.

❏ The term “network administrator” refers to the person responsible for maintaining the network.

“Administrator” is synonymous with “Supervisor” in this guide.

❏ The term “network interface” refers to the built-in Ethernet interface of the printer in this guide.

❏ Some screen shots in this guide may list a printer name other than your printer. This difference does

not alter the instructions.

❏ The supported operating systems are different depending on the printer. See your printer’s User’s

Guide for the supported operating systems.

Operating Environment

The network interface supports the following environments.

Laser printers

OS Protocol IPv4 IPv6

Windows 7

Windows Vista

Windows Server 2008

Windows XP (Home, Professional)

Windows Server 2003

Mac OS X 10.7

Mac OS X 10.6

Mac OS X 10.5

TCP/IP (Standard TCP/IP port) supported supported

TCP/IP (EpsonNet Print port) supported not supported

TCP/IP (Standard TCP/IP port) supported not supported

TCP/IP (EpsonNet Print port) supported not supported

Bonjour supported supported

Features of the Network Interface

❏ Connects your Epson printer using a built-in Ethernet interface, which is called the network

interface in this manual, to the network.

Introduction 9

Epson Network Guide

❏ Supports multiple protocols, such as TCP/IP, WSD, LLTD, IPP/IPPS, UPnP, Bonjour, MS

Network, and SNMP.

❏ Supports 10Base-T, 100Base-TX, and 1000Base-T Ethernet.

❏ Supports Bonjour on Mac OS X 10.5 or later.

❏ Supports access control to your printer by filtering client computer’s IP addressees.

❏ Supports SSL (Secure Sockets Layer) for IPP and HTTPS protocols.

❏ Supports IPsec.

❏ Supports IEEE 802.1x.

❏ Supports EpsonNet Config with Web browser, which allows you to configure and monitor your

printer using a Web browser.

Network Interface Operation

Status light

The indicator lights provide you with important information on the operations of the network

interface.

Laser printers

Status light Data light Network Status

Off Green Ready (10 M link)

Off Green (Flashing) Receiving packets (10 M link)

Orange Green Ready (100 M link)

Orange Green (Flashing) Receiving packets (100 M link)

Green Green Ready (1000 M link)

Green Green (Flashing) Receiving packets (1000 M link)

Off Off Deep sleep mode/Power off mode

Introduction 10

Epson Network Guide

Network connector

RJ-45 connector: This connector is used to connect an Ethernet cable to a network. You can use this

cable for 10Base-T, 100Base-TX, and 1000Base-T Ethernet.

Important:

You must use the following shielded twisted-pair cable to connect the network interface to a network.

❏ Category-5 or higher for the 10Base-T or 100Base-TX connection

❏ Category-6 or higher for the 1000Base-T connection

About the Software

The Software Disc provided with your printer includes the following network software.

Note:

The software provided varies depending on your printer model.

❏ EpsonNet Config for Windows is a Windows-based configuration utility for administrators that

allows you to configure the network interface for various protocols such as TCP/IP, MS Network, AppleTalk, IPP, and SNMP. See “EpsonNet Config for Windows” on page 36.

❏ EpsonNet Config for Macintosh is a Macintosh-based configuration utility for administrators

that allows you to configure the network interface for TCP/IP, AppleTalk, and IPP. See “EpsonNet Config for Macintosh” on page 37.

❏ EpsonNet Config with Web Browser is a Web-based configuration utility that allows you to

configure the network interface for TCP/IP, MS Network, AppleTalk, IPP, and SNMP. See “EpsonNet Config with Web Browser” on page 39.

❏ EpsonNet Print is a utility program that provides peer to peer printing to Epson printers on the

TCP/IP network. See “EpsonNet Print” on page 42.

Introduction 11

Epson Network Guide

Chapter 2

How To

Overview

This section describes the general procedure on how to set up the network interface for use on a

network.

1. Check the network interface operation.

Check the functions and operations of the network interface, such as status lights and RJ-45 connector. See “Network Interface Operation” on page 10 for details.

2. Select a printing method.

Select a printing method appropriate for your network environment and operating system. If you are not sure, see “Printing from Windows” on page 13 or “Printing from Macintosh” on page 13 for details.

3. Install the necessary components on your computer.

Make sure the necessary components (such as TCP/IP) are installed on the computer, and network settings (such as IP address, subnet mask, etc.) of the computer is set. See “About Installing Components on Your Computer” on page 14 for details.

4. Connect the network interface to the network.

Connect the network interface to the network. See “Connecting the Network Interface to the Network” on page 19 for details.

5. Configure the network interface and install the printer driver.

See “Configuring the Network Interface (For Windows Users)” on page 20 or “Configuring the Network Interface (For Macintosh Users)” on page 21 for details.

6. If necessary, configure the network settings of the network interface using EpsonNet Config.

Configure the network interface for TCP/IP, AppleTalk, etc. using EpsonNet Config. For Windows users, see “About EpsonNet Config” on page 36. For Macintosh users, see “About EpsonNet Config” on page 37.

How To 12

Epson Network Guide

Selecting a Printing Method

Printing from Windows

Check if there is a Windows 7/Vista/XP/Server 2008/Server 2003 print server on your network, and

then use the suggestions below.

Note:

Only the recommended printing methods are introduced here. See “Features of the Printing Methods” on

page 13 for information on additional methods.

If no Windows 7/Vista/XP/Server 2008/Server 2003 print server exists

We recommend TCP/IP printing. See “Windows 7/Vista/Server 2008” on page 22, “Windows XP”

on page 26, or “Windows Server 2003” on page 30.

If a Windows 7/Vista/XP/Server 2008/Server 2003 print server exists

On the server, set the printer to connect and turn it into a shared printer. Your clients can then print to

this shared printer.

Printing from Macintosh

Mac OS X 10.5 or later

❏ Bonjour

Features of the Printing Methods

This section describes features of the printing methods available for you to choose.

TCP/IP printing

Advantages

❏ No computer as a network interface is required.

❏ No special utility for Windows 7/Vista/XP/Server 2008/Server 2003 is required.

How To 13

❏ You can see the printer status using EPSON Status Monitor.

❏ You can print via a router.

Disadvantages

❏ You need to set up TCP/IP.

Internet printing

Advantages

❏ You can print to the printer over the Internet.

Disadvantages

❏ EPSON Status Monitor cannot be used.

Epson Network Guide

❏ TCP/IP and DNS settings are required.

❏ For Windows 7/Vista/XP/Server 2008/Server 2003, you cannot share the Internet printer.

Installing Components on Your Computer

About Installing Components on Your Computer

Before configuring the network interface and printing from the computer, you need to install the

necessary components (such as TCP/IP) and assign an IP address and subnet mask for your computer,

depending on the printing method you want to use. See the section in this chapter appropriate for your

operating system.

Note:

❏ The Windows operating system CD-ROM may be required during the installation.

❏ When using TCP/IP for printing, you need to set the IP address, the subnet mask, and the default

gateway of the computer.

Windows 7/Vista/Server 2008

Use the following procedure to install the necessary components.

How To 14

Epson Network Guide

1. Click Start, click Control Panel, and then click View network status and tasks or double-click Network and Sharing Center.

2. Click Local Area Connection (Windows 7), or View Status (Windows Vista/Server 2008), and then click the Properties button.

Note:

If the User Account Control screen appears, click the Yes or Continue button.

3. Check if the following necessary components are in the list.

The following table lists the components required for configuring the network interface with EpsonNet Config.

EpsonNet Config’s setting screens Necessary components

TCP/IP, WSD, IPP/IPPS, UPnP, Bonjour, MS Network

Internet Protocol (TCP/IP IPv4) or Internet Protocol (TCP/IP IPv6)

The following table lists the components required for network printing.

Printing method Necessary components

TCP/IP printing Internet Protocol (TCP/IP IPv4) or Internet Protocol (TCP/IP

IPv6)

How To 15

Epson Network Guide

4. Double-click Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/ IPv6) on the Local Area Connection Properties dialog box to open the properties dialog box. Set

the IP address, the subnet mask, etc. and then click OK.

5. Restart the computer.

The necessary components are now installed. Go to the section “Setting Up the Network Interface” on page 19.

Windows XP

For Windows XP, use the following procedure to install the necessary components.

1. Click Start, highlight Control Panel, and then click Network and Internet Connections. Select Network Connections.

2. Under LAN or High-Speed Internet, click the Local Area Connection icon.

3. Under Network Tasks, click Change settings of this connection.

4. Check if the following necessary components are in the list.

The following table lists the components required for configuring the network interface with EpsonNet Config.

How To 16

EpsonNet Config’s setting screens Necessary components

Epson Network Guide

TCP/IP, WSD, IPP/IPPS, UPnP, Bonjour, MS Network

Internet Protocol (TCP/IP)

The following table lists the components required for network printing.

Printing method Necessary components

TCP/IP printing Internet Protocol (TCP/IP)

5. Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP address, the subnet mask, etc. and then click OK.

6. Restart the computer.

The necessary components are now installed. Go to the section “Setting Up the Network Interface” on page 19.

Windows Server 2003

For Windows Server 2003, use the following procedure to install the necessary components.

1. Click Start, point to Control Panel, and then select Network Connections. Click Local Area Connections.

2. Click the Properties button.

How To 17

3. Check if the following necessary components are in the list.

Epson Network Guide

The following table lists the components required for configuring the network interface with EpsonNet Config.

EpsonNet Config’s setting screens Necessary components

TCP/IP, WSD, IPP/IPPS, UPnP, Bonjour, MS Network

Internet Protocol (TCP/IP)

The following table lists the components required for network printing.

Printing method Necessary components

TCP/IP printing Internet Protocol (TCP/IP)

4. Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP address, the subnet mask, etc. and then click OK.

5. Restart the computer.

The necessary components are now installed. Go to the section “Setting Up the Network Interface” on page 19.

How To 18

Macintosh

To assign an IP address, subnet mask, etc. to your Macintosh, follow the steps below.

Mac OS X

1. From the Apple menu, select System Preferences.

2. Open the Network control panel. Click the TCP/IP tab.

Note:

For Mac OS X 10.5 or later, select Ethernet as the connecting method on the Network control panel, select the method to assign the IP address from the Configure menu, and then assign the IP address.

3. Select Built-in Ethernet from the Show pull-down menu.

4. Assign an IP address and other settings if necessary.

Epson Network Guide

5. Click the Apply Now button to save any changes.

Go to the section “Setting Up the Network Interface” on page 19.

Setting Up the Network Interface

Connecting the Network Interface to the Network

Follow the instructions below to connect the network interface to the network.

1. Make sure that your printer is turned off.

2. Connect one end of the network cable to the RJ-45 connector on the network interface, and the other end to the network.

Important:

❏ You must use the following shielded twisted-pair cable to connect the network interface to

a network.

-- Category-5 or higher for the 10Base-T or 100Base-TX connection

How To 19

Epson Network Guide

-- Category-6 or higher for the 1000Base-T connection

❏ Do not connect the network interface and the computer directly. Be sure to use a HUB to

connect the network interface to the network.

Note:

You can use 10Base-T, 100Base-TX, and 1000Base-T Ethernet. When you print a lot of data, we recommend you use a higher-speed with light network traffic.

3. Turn on your printer. After the status lights go off, print a network status sheet.

Important:

After turning off the printer, wait until the status lights go off before turning it back on; otherwise the network interface may not work correctly.

Note for Mac OS X 10.5 or later:

Since the printer supports Bonjour and is on by default, you can use the printer on a network just by connecting it to the network. If you want to disable the Bonjour setting, use the printer’s control panel. See “Setting an IP Address on the Printer’s Control Panel” on page 55 for details.

Now, you can configure the network interface to use on the TCP/IP network and also install the printer driver using the Software Disc shipped with your printer.

If you are using Windows, see “Configuring the Network Interface (For Windows Users)” on page 20.

If you are using Macintosh, see “Configuring the Network Interface (For Macintosh Users)” on page 21.

Configuring the Network Interface (For Windows Users)

Configure the network interface for use on the TCP/IP network and install the printer driver on your computer.

1. Make sure your printer is connected to the network (a hub or router).

2. Insert the Software Disc into the CD/DVD drive.

3. The Epson Install Navi screen opens automatically.

If the Epson Install Navi screen does not appear, double-click InstallNavi.exe on the Software Disc.

How To 20

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