Epson TM-H5000, TM-H5000P User Manual

TM-H5000/H5000P

Operator’s Manual

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hybrid printer

TM-H5000/H5000P

Operator’s Manual

MICR Option Included

400613704

Printer Parts and Labels

POWER

FORWARD

ERROR RELEASE SLIP

REVERSE RELEASE

Front cover

On/Off switch

Labels

Auto-cutter cover

Paper roll cover

Paper roll control panel

Slip paper control panel

POWER ERROR PAPER

OUT

FEED

Ribbon installation label inside front cover

Label inside cutter section

Slide open this cutter cover only whe n paper ro ll cover cannot be opened.

Label affixed on the document table

Instruction label for when

cover won’t open Label inside paper roll cover

CAUTION:

This label is packed with the printer

Affix the label at the side of the

printer

Caution labels for drawer kick-out and display module

connectors.

Quick Reference

This Quick Reference will direct you to key ar eas of this Op erator’ s Manual. For a complete listing of topics, see the Contents.

Printer Parts and Labels inside front cover

Ordering Paper and Ribbons page viii

Where to ord e r paper and ri bbo ns.

Setting Up the Printer page 1-1

How to set up the printer.

Installing and Replacing Paper page 1-10

How to load or change th e roll paper.

Validating and Verifying Checks page 2-5

How to validat e and verify checks using the opti onal Magne tic Ink Character Recognition (MICR) Reader.

Solving Problems page 3-1

How to correct problems.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice.

FCC CLASS A

FCC Compliance Statement

For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interf erence when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructio n manua l , may cause har mful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be requ ired to correct the interference at his own expense.

WARNING

The connection of a non-shielded pri nter interface c able to this p rinter will invalidate the FCC Verification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

FOR CANADIAN USERS

This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement sur le matériel brouileur du Canada.

GEREÄUSCHPEGEL

Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (ba sierend auf ISO 7779).

iii

DECLARATION OF CONFORMIT Y

Product Name : Printer Type Name: M128A

These printers conform to the following Directives and Norms

Directive 89/336/EEC

EN 55022 (1986 and 1994) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1991)

Directive 90/384/EEC

EN4550 1: (1 99 2)

EMI and Safety Standards Applied

The following stan dards are applied on ly to the printers t hat ar e so labeled. (EMC is tested using the EPSON PS-170 power supply)

Europe: CE marking

EN55022 EN50082-1 EN45501

Safety Standard: TÜV

North America: EMI: FCC Class A

Safety standards: UL 1950-2TH-D3

C-UL

Japan: EMI: VCCI Class 1

About This Manual

Setting Up and Using

❏ Chapter 1 contains information on unpacking the printer, setting it up, setting

the DIP switches, and adjusting the paper near end sensor.

❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooti ng i nformation.

Reference

❏ Chapter 4 contains specificatio ns ❏ Appendix A tells how to change the DIP switch and paper near end settings,

and Appendix B lists the EPSON Sales Subsidiaries and their addresses.

Warnings, Cautions, and Notes

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your printer.

Introduction

Features

The TM-H5000 and TM-H5000P are high-quality POS printers that can print on slip and receipt paper (paper roll). The printers have the following features:

Slip Section

❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font). ❏ Copy printing is possible. ❏ High throughput using bidirectional, minimum distance printing. ❏ Optional Magnetic Ink Character Recognition (MICR) reader that enables the

printer to perform consecutive reading and processing of MICR characters and printing endorsements.

Receipt Section

❏ High speed printing with collective printing. ❏ The standard auto-cutter provides easy user operation. ❏ Ladder bar code printing is possible by using a bar code command. ❏ New paper handling enables easy paper roll loading.

Both Receipt and Slip

❏ EPSON customer display series connection (DM-D102-012/DM-D203-012 ). ❏ Selectable receive buffe r size (45 byte s or 4K byte s ). ❏ Command protocol based on the ECS/POS ❏ Automatic Status Back (ASB) function that automatically transmits changes in

the printer status.

standard.

Introductionvii

Options and Accessories

❏ Magnetic Ink Character Recogniti on (MICR) reader (factory installed option) ❏ Direct con nection display modu l e s , DM-D102-012 and DM-D2 03-012 ❏ EPSON po we r su pp ly un i t, PS -170 ❏ EPSON ribbon cassette, ERC-31(P) ❏ Front extens ion table (WT-5000)

Ordering Paper and Supplies

Thermal paper can be ordered from the supplier in your area.

Specified Thermal Paper: NTP080-80

In Japan: Nakagawa S e isa kujo

2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan

Tel: (048) 444-8211 Fax: (048) 443-6652

In U.S.A.: Nakagawa Mfg (USA) Inc.

2305 Lincoln Avenue Hayward, CA 94545 USA

Tel: (510) 782-0197 Fax: (510) 782-7124

In Europe: Nakagawa Mfg (Europe) GmbH.

Krützpoort 16, 47804 Krefeld, Germany

Tel: 02151-711051 Fax: 02151-713293

viii Introduction

In Southeast Asia: N.A.K. Mfg (Malaysia) SDN BHD

Lot 19-11, Bersatu Industrial Complexs, Jalan Satu, Kaw Per. Cheras Jaya,. Balakong Industrial Area, 43200 Cheras. Sela ngo r Dar ul Ehsan , Malaysia

Tel: 03-9047896, 9047900, 9047691 Fax: 03-9047889

Other Qualified Suppliers for Thermal Paper

The following suppliers sell thermal paper that may be used if desired. Contact each company for information.

Original paper: TF50KS-E

Nippon Paper Industry Co., Ltd.

1-12-1, Yuraku-Cho, Chiyoda-Ku Tokyo 100 Japan

Tel: 03-3218-8000 Fax: 03-3216-1375

Original paper: PD 160R

New Oji Paper Mfg. Co., Ltd.

7-5 Ginza 4-Chome Chuo-Ku Tokyo 104 Japan

Tel: 03-3563-4800 Fax: 03-3563-1136

Original paper: AF50KS-E

Jujo Thermal Oy (Finland)

P.O. Box 92 FIN27501 Kauttua Finland

Tel: 38-3932900 Fax: 38-3932419

Introduction ix

Original paper: F380

Kanzaki Specialty Papers, Inc.

Cummings Street Ware, MA 01082 U.S.A.

Tel: (413)967-6204 Fax: (413) 734-5101

Ordering Ribbon Cassettes

The TM-H5000/H5000P uses a long-lasting ribbon cassette in the slip secti on. To ord e r ribbon cass ettes, contact your dealer or yo ur local affiliate. See Appendix B for a list of EPSON subsidiaries with their addresses and telephone numbers.

x Introduction

Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Removing the protective material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Cables and Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting the Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Connecting the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Grounding the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Installing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Using the Power Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Running the self test with a paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Running the self test with slip paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Adjustments and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Chapter 2

Operating the Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Paper Roll Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Slip Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Slip Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Using the MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Reading MICR characters on personal checks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Cleaning the paper roll print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Auto cutter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Cleaning the Optional MICR Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

MICA cleaning method (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

The cleaning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Explanatin of a cleaning sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Hexadecimal Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Setting Up the Printer

Using the Printer

Troubleshooting

Chapter 4 Reference Information

Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Receipt Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Chapter 5 Commands

Command Notation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Explanation of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Control Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

MICR Control Commands (only for printers with MICR) . . . . . . . . . . . . . . . . . . . . 5-28

Appendix A Dip Switch and Paper Near End Settings

Setting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

DIP switch functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Changing the DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Adjusting the Paper Near End Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Appendix B EPSON Sales Subsidiaries

xii

Chapter 1

Setting Up the Printer

Unpacking

Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.

Ribbon

Paper roll

Hexagonal lock screws

These screws are used only for the serial interface

See the note on page 1-4 for information about the hexagonal lock screws.

Instruction label for when paper roll cover cannot be opened

Switch cover

Note:

When you lift the printer, be sure to hold the bottom of the printer to prevent damage.

Setting Up the Printer 1-1

Removing the protective material

1. Open the printer by pulling up on the tab on the front cover.

Tab

2. Remove the two dampers from the printer as shown below.

3. Store th e da mpers with the othe r packing materials and use them when transporting your printer.

1-2 Setting Up the Printer

Connecting the Cables and Grounding the Printer

You can connect up to five cables to the printer. They all connect to the conn ec tor panel on the botto m of the pri nter, whic h is shown below:

Grounding screw

Power supply

Drawer kick-out

Display module

Interface

Note:

There are caution labels beside the drawer kick-out connector and the display module connector. Depending on the interface installed, the interface connector on your printer may look different from the one illustrated.

Before connecting any of the cables, make sure that both the printer and the computer are turned off.

Connecting the computer

You need an appropriate interface cable.

1. Plug the cable connector securely into the printer’s interface connector.

Setting Up the Printer 1-3

2. Tighten the screws on both sides of the cable connector.

Note:

Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).

Inch screw

Millimeter screw

3. Attach the other end of the cable to the compu te r.

1-4 Setting Up the Printer

Connecting the Drawer

WARNING:

Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.

CAUTION:

Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.

Plug the drawer cable into the drawer kick-out connector on the bottom of th e printer nex t to the power supply connector.

Setting Up the Printer 1-5

Anschließen der Lade

WARNUNG:

Eine für den Drucker geeignete Lade verwenden. Bei Verwendung einer falschen Lade kann diese oder der Drucker beschädigt werden.

ACHTUNG:

Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel besch

Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker ne be n dem Netßza nschluß

digt werden können.

anschließen

1-6 Setting Up the Printer

Connecting the Display Module

Plug the c able connec tor (provide d with th e di rect conne ction display module) securely into the printer’s display module connector until it clicks.

CAUTION:

Be sure not to connect this cable to the drawer kick-out connector, which is to the left of the power supply connector. Do not connect a telephone line to the display connector. If you do, the printer and the telephone line may be damaged.

Notes:

The display module can be used only for the serial interface. To remove the cable, squeeze the connector and pull it out.

Grounding the Printer

You need a ground wire to ground your printer. Make sure that the wire is AWG 18 or equivalent.

1. Make sure that the printer is turned off.

Setting Up the Printer 1-7

2. Connect the ground wire to the printer using the FG scre w o n the bottom of the printer, as shown.

Connecting the Power Supply

Use the optional EPSON PS-170 or equivalent power supply for your printer.

WARNING:

Make sure that you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock.

1-8 Setting Up the Printer

CAUTIONS:

When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.

If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer.

1. Make sure that the printer’s power switch is turned off, and the power supply’s po wer cord is unplugged from the electrical outlet.

2. Check th e la be l on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.

3. Plug in the power supply’s ca ble as shown below. N otice that the flat side of the plug faces down.

Note:

To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.

Setting Up the Printer 1-9

Installing or Replacing the Paper Roll

Note:

Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly.

1. Make sure that the printer is not receiving data; otherwise, data may be lost.

2. Open the paper roll cover by pressing the cover-open button. If the cover-open button will not open the cover, see page 3-4 in Troubleshooting.

3. Remove the used paper roll core i f there is one.

1-10 Setting Up the Printer

4. Insert the paper rol l as shown .

5. Be sure to note the correct direction that the paper comes off the roll.

Setting Up the Printer 1-11

6. Pull out a small amount of paper, as shown. Then close the cover.

7. Tear off the paper as shown.

1-12 Setting Up the Printer

Installing the Ribbon Cassette

Use the E PSON ERC-31(P) ribbon cassette for your printer.

Note the label inside this section that can assist you in replacing the ribbon.

CAUTION:

Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged.

1. Be sure the printer is not receiving data when you replace a ribbon cass ette; otherwi se data ma y be lost.

2. Turn on the printer and open the front cover by pulling up on the tab on the left side of the co ver.

3. Make sure that the print head is on the right side.

Setting Up the Printer 1-13

4. If you are replacing a used ribbon, grasp the end of the tab and remove it from the printer. See the illustration in step 5 for the location of the tab.

5. Turn the ribbon kn ob two or three times in the direction of the arrow to ta ke up any slac k i n the ribbon.

Tab

6. Insert the ribbon ca ssette in th e printer an d rotate the cassette's knob two or three more times. This is necessary to place the ribbon in the correct posi tion.

Knob

Make sure that the ri bbon is inst alled below the print h e ad without wrinkles or creases. (See ➄ on the label for an illustration of where the ribbon should go.)

If the ribbon is not installed cor rectly, remove the cassette and repeat steps 5 and 6 above.

1-14 Setting Up the Printer

Using the Power Switch Cover

WARNING:

If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately. Continued usage may lead to fire or shock.

You can use the enclosed power switch cover to make sure that the power switch is not accidentally pressed. If you want to use this cover, install it as shown in the illustration below.

Self Test

The self test lets you know if your printer is operating properly. I t checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings. (It also checks the MICR reader circuits if the printer is equippe d with the o p ti onal MICR reader.)

This test is independe nt o f any other e quipment or software.

You can run the self test with either paper roll or slip paper .

Running the self test with a paper roll

1. Make sure the printe r is turned off and the pri nter cove rs are closed properly.

Setting Up the Printer 1-15

2. While holding down the FEED button, turn on the printer using the switch on the front of the pri nter to begin the self te st. The self test prints th e printer settings and then prints the following, cuts the paper, a nd pauses. (The PAPER OUT light blinks.)

Self test printing.

Please press the PAPER FEED button.

3. Press the FEED button to continue printing. The printer prints a pattern usi ng the built-i n character se t.

4. The sel f test au tomatically end s and cuts the paper after printing the following:

*** completed ***

The printer is ready to receive data as soon as it completes the self test.

Note:

If you want to pause the self test manually, press the button. Press the

FEED

button again to continue the self test.

FEED

Running the self test with slip paper

1. Make sure the printe r is turned off and the pri nter cove r i s closed properly.

2. While holding down the REVERSE button, turn on the printer to begin t he self test. (The SLIP light blinks.)

3. Feed a sheet of slip paper into the printer. The printer loads the paper auto ma tically, prints the printe r settings , and then eje cts the paper.

1-16 Setting Up the Printer

4. Remove the paper from the printer and feed another sheet of slip paper into the printer to print characters from the character table. Continue to feed slip paper into the printer un til the self test prints the following:

***completed***

The printer is ready to receive data as soon as it completes the self test.

Note:

If you want to pause the self test manually, press the button. Press the test.

REVERSE

button again to continue the self

Adjustments and Settings

The TM-H5000/H5000P is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with speci al re quirements.

It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density and connection to a customer display.

REVERSE

The TM-H5000/H5000P also has a n ear -end sen sor fo r the pap er in the receipt section. This can give yo u a warn in g when the pape r is almost out. If you find t hat there is not enough pape r remaini ng on the roll when the near-end sensor is triggered, you can change the near-end sensor setting.

See Appendix A if you need to make any of these changes.

Setting Up the Printer 1-17

1-18 Setting Up the Printer

Chapter 2

Using the Printer

Operating the Control Panels

You can control the basic paper feeding operations of the printer with the buttons on the control pane l s. The indic ator lights help you monitor the prin ter’s status.

Paper Roll Control Panel

POWER ERROR PAPER

OUT

FEED

Button

The button can be disabled by th e ESC c 5 command, but it works whenever the printer cover is open, even if it has been disabled by the ESC c 5 command.

Press the FEED button o nce to advance receipt paper one line . Y ou can also h old down the FEED button to feed receipt paper continuously.

Slip Control Panel

FORWARD

REVERSE RELEASE

POWER ERROR RELEASE SLIP

Using the Printer 2-1

Buttons

The printer and these buttons will not operate when the co ver is open. Also these buttons can be disabled with the ESC c 5 command.

FORWARD

When the printer is in the slip mode (the SLIP light is on or blinking), press the FORWARD button once to advance slip paper one line. You can also hold down this button to feed slip paper continuously.

REVERSE

When the printer is in the slip mode (the SLIP light is on or blinking), press the REVERSE button once to reverse slip paper one line. You can also hold d own this button to reverse slip paper continuously.

RELEASE

When the printer is in the slip mode (the SLIP light is on or blinking), pr e ss this button to re l e ase slip paper.

Indicator lights

The control panel lights provide information on printer conditions.

Paper roll panel lights

POWER The POWER light is on whenever the printer is on.

ERROR

This indica tes an err or in the pa pe r roll secti on of the printer. See Chapter 3 for information on what to do when this light comes on.

PAPER OUT

This light indicates either the end or the near end of the paper roll. Install a new paper roll and the printer will continue printing.

2-2 Using the Printer

Slip panel lights

POWER

The POWER light is on when the printer is on.

ERROR

This indicates an error in the slip section of the printer. See Chapter 3 for information on what to do when this light comes on.

RELEASE

This light ind icates tha t pla ten an d paper feed r oller ar e re leased s o that slip paper can be inserte d.

SLIP

This light indicates that the printer is in the slip mode.

Slip Paper Handling

Notes:

Use only slip paper that matches the printer’s specifications. See Paper Specifications in Chapter 4.

Be sure that the slip is flat, without curls, folds, and wrinkles.

1. Send appropriate control commands from the computer to print on slip paper.

Using the Printer 2-3

2. When the SLIP light blinks, insert the slip pape r into the slip paper inlet u si ng the right edge of the slip paper inl e t as a guide. (Follow steps ➀ and ➁ in the illustration.)

Note:

There is a label on the document table to assist you how to insert slip paper.

3. Make sure you insert the slip paper into the inlet as far as it will go.

4. When the slip sheet is detected by the sensor, the SLIP light is changed from blinking to on and the paper is automatically drawn into the printer and printing begins.

Note:

After the slip is detected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the setting position of the slip is not correct, the printer takes a few seconds to detect the position of the top edge of the slip.

5. After printing when the SLIP light is off, remove the sl ip.

Note:

An optional front extension table (WT-5000) is available for users who need it to enable handwriting on paper or other uses.

2-4 Using the Printer

Using the MICR Reader (Option)

If your printer has the factory installed optional Magnetic Ink Characte r R e cognition (MICR) reader that enables the printer to read and process MICR characters on personal checks, read this section.

Reading MICR characters on personal checks

To use the MICR function with personal checks, follow the steps below:

CAUTION:

Do not insert checks with staples in them. This may cause paper jams, MICR reading errors, and damage to the MICR head.

Note:

Be sure that the checks are flat, without curls, folds, or wrinkles.

1. Wait unti l the computer sends the FS a 0 command to the printer, causing it to enter the MICR mode. The SLIP light blinks.

Using the Printer 2-5

2. Turn the check over so that it is face down with the MICR characters on the right-hand side. The MICR characters must be next to the right edg e of the paper inlet.

3. Insert the check s traight into the paper inl et, using the right edge of the pa pe r inlet as a guide.

4. Insert the check as f ar as it will go. The prin ter will de te ct the check and start drawing it in.

5. When t he printer sta rts drawing it in, let go of the check immediately. The SLIP light quits blinking but stays on.

6. When printing and MICR reading are finished, the printer ejects the check and the SLIP light starts blinking again.

7. Remove the check by pulling it straight up; do not pull it at an angle. The SLIP light goes off.

See Chapter 3 to find out how to clean the MICR mechanism.

2-6 Using the Printer

Chapter 3

Troubleshooting

This chapter gives solutions to some printer problems you may have.

General problems

The lights on the control panel do not come on.

Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet.

Make sure that power i s supplied to the power outlet. If the outlet is controlled by a switch or timer, use another outlet.

Printing problems

The paper roll section ERROR light is on (not blinking) and nothing is printed.

If the PAPER OUT light is on, the paper roll is not installed or is at or near the end. Install a new paper roll. See Chapter 1 for instructions.

If the PAPER OUT light is off, make sure t ha t the pape r roll co ver is properly closed. Press the printer cover until the cover audibly clicks into place.

An ERROR light is blinking and the printer does not print.

First, turn off the printer and check f or a paper jam . (See the paper jam descript ion on page 3-4.)

Troubleshooting 3-1

If there is no pape r ja m and the pr inter has been printing for q uite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usually within two or three minutes).

If there is no paper jam and the print head i s not overheated, turn off the printer and turn it back on after about 10 seconds. If the ERROR light is still flashing, contact a qualified service person.

The ERROR light is off, but nothing is printed.

Try to run the self test to check that the printer works properly. See the self test instructions in C hapter 1 to run the se lf test. If the self test does not work, contact your dealer or a qualified service person.

If the self test works properly, check the following:

1. Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer.

2. The data transmis si on settin gs may be di ff erent between the printer and compute r. M ake sure t hat the printer’s DIP switch settings fo r data transmission are the same as the comp uter’s. You can pri nt the pri nter’s int erface settings using the self test.

If the printer still does not print, contact your dealer or a qualified service person.

The slip section of the printer sounds like it is printing, but nothing is printed.

The ribbon cassette may not be installed properly. See the instructions in Chapter 1.

The ribbon may be worn out. Replace the ribbon ca ssette as described in Chapter 1.

3-2 Troubleshooting

Paper roll printing is poor.

Paper dust on the heating element of the thermal print head can lower the print quality. Try cleani ng the print head as des cri be d below:

Cleaning the paper roll print head

CAUTIONS:

After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object.

1. Open the paper roll co ver.

2. Clean the thermal element of the print head with a cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA).

Radiation plate

Head

The slip section printout is faint.

The ribbon may be worn out. Replace the ribbon ca ssette as described in Chapter 1.

Thermal element

Troubleshooting 3-3

A line of dots is missing in the printout.

The print head may be damaged. Stop printing and contact your dealer or a qualified service person.

Paper handling problems

Paper is jammed inside the printer.

CAUTIONS:

Do not touch the print head because it can be very hot after printing continuously for a long time. Do not move the print head carriage for the slip section.

To clear a paper jam, follow the steps below:

1. Turn the printer off and open the appropriate printer cover (either front or pape r roll).

2. If the pape r is ja mmed in the pa pe r roll section, press the cove r open button to open the cover. Then remove the jammed paper and put the ro l l back in the printer and close the co ver.

If the paper is jammed in the slip section, open the front cover and remove the jamme d paper.

3-4 Troubleshooting

3. If paper is caught in the automa tic cutter i n the receipt section and the paper roll cover cannot be opened, open the cutter cover as shown below.

4. Then turn the knob until you see in the open ing, as s hown in the illustration below. This returns the cutter blade to the normal p osition. A lso notice that there is a label near the cutter to assist you.

5. Close the cutter cover.

6. Open the paper roll co ver.

7. Remove the jammed paper.

Troubleshooting 3-5

Auto cutter problems

The auto cutter is jammed.

If a foreign obj ec t such as a push p in or paper cl ip dr ops in the auto cutter an d causes th e auto cutter to lock up, the printe r enters an error state and begin s the recovery operati on automa tically.

If the probl e m is not serious, the au to cutter re turns to its normal position without any intervention by th e user.

If the auto cutter doe s not return to its nor m al position by itself, follow the steps below to correct the problem:

1. Pull the cutter cover toward you so that you can rotate the cutter mo tor knob.

3-6 Troubleshooting

2. Following the instructions on the label, rotate the knob until the

appears in the hole.

3. Close the cutter cover.

Cleaning the Optional MICR Mechanism

MICA cleaning method (Recommended)

Cleaningpoint Use cleaning sheet Frequency

MICR head department

MICA system department Adhensive cleaning sheet

* Combine these 2 procedures, if you encounter frequent MICR reading errors.

Moistened Cleaning sheet

6000 times or for one month

The cleaning procedure

During in the self test mode

1) Confirm to set a roll paper and a ribbon cassette to make use a

printer mechanism properly.

Troubleshooting 3-7

2) Turn off th e power switch.

3) Open a front cover(rid).

4) Turn on the power switch while turning on “JOURNAL/

SLIP FEED button.

5) Push “JOURNAL/SLIP FEED” button 3 times.

6) Close a SLIP front cover (rid).

7) Following message wi ll be printed on receipt paper and

“SLIP” LED flushes.

****** WAVEFORM TRANSMISSION MODE ***** Please set back

8) Peel off the pasteboard portion of a designated point of a cleaning sheet.

* This procedure, 8) , is required only for an adhesive

cleaning sheet.

3-8 Troubleshooting

9) As a check paper, insert a cleaning sheet into a printer,

* Set yellow non-stick side to be upside when cleaning using

adhesive sh eet.

10) Remove and do a sheet after cleaning sheet discharge.

11) Turn off the power swi tch.

Command code sequence

1) MICA cleaning command <FS c> was installed to clean up.

2) Carry out from 8) to 10) described above in the self test mode.

NOTES

In case of using an adhesive cleaning sheet,

1) peel off only desinated pasteboard.

2) insert f rom correct derect io n, and

3) insert as peeled porti on to be upsid e .

Explanatin of a cleaning sheet

Moistened Cleaning sheet

PRESAT brand (KIC) “CHECK READER CLEANING CARD” or equivalent cleaning sheet is required.

Adhesice cleaning sheet (Refer to Figure 2)

Part Name : Sheet roller cleaning, A

Part Number : 1038046

Troubleshooting 3-9

Hexadecimal Dump

This feature allows experienced users to see exactly what data is coming to the printe r. This can be useful in finding software problems. When you turn on the hex dum p function, the printe r prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.

To use the hex dump feature, follow these steps:

1. After you make sure that the printer is off , open the cover.

2. Hold down the FEED butto n while you turn on the printer.

3. Close the cover.

4. Run any software program that s e nds data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives i n a two-column format. The first col u mn conta ins the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes.

Hexadecimal Dump 1B 21 00 1B 26 02 40 40 . ! . . & . @ @ 1B 25 01 1B 63 34 00 1B . % . . c4 . . 41 42 43 44 45 46 47 48 ABCDEFGH

❏ A period (.) is printed for each code that has no ASCII

equivalent.

❏ During the hex dump all commands except DLE EOT and

DLE ENQ are disabled.

5. Open the cover to set th e printer off line so that it wi ll print the last line.

6. Close the cover and turn off the printer or reset it to turn off the hex dump mode.

3-10 Troubleshooting

Chapter 4

Reference Information

Printing Specifications

Slip Paper

Printing method:

Head wire configuration:

Head wire diameter:

Printing direction:

Number of characters:

Serial impa ct dot matri x 9-pin vertical line, 0.353 mm (1/72-inch)

wire pitch

0.29 mm (.01") Bidirectional, minimu m distan c e pr inti ng Alphanumeric characters: 95

International ch aracters: 3 2 Extended graphics: 128

(incl uding space pag e)

Character structure:

Font A: 9

9, 3-dot spacing (in half-dot

units) Font B: 7

9, 2-dot spacing (in half-dot

units) Larger spacing can be set by using

Character size and printing speed

Character structure (Horizontal dots × vertical dots)

9 × 9 3 dots 12.5 233 66

7 × 9 2 dots 16.7 311 88

Character spacing (half dots)

Characters per inch

Characters

per second

(carriage

moving speed)

7 pages

Characters

per line

ESC SP

Character size (width×height)

1.6 × 3.1 mm (.06" × .12")

1.3 × 3.1 mm (.05" × .12")

Reference Information 4-1

Receipt Paper

Printing method: Thermal line printing Dot density: 180 dpi

25.4 mm (1”)]

Printing direction: Unidirectional with fr iction feed Printing width: 72 mm (2.83”), 512 dot positions Characters per line: 42 (Font A) (default)

56 (Font B)

Character spacing: 0.28 mm (.01”) (2 dots) (Font A)(default)

0.28 mm (.01”) (2 dots) (Font B) Programmable by control com mand.

Printing speed - High: Approximately 16.5 lines/second

(4.23 mm (1/6”) feed, at 24V, 20° C, density level 2) Approximately 70 mm/second (approximately 2.76”/second)

Printing speed - Low: Approximately 11.8 lines/second (4.23

mm (1/6”) feed) Approximately 50 mm/second (approximately 2.0”/second) High and low speeds are switched automatically depending on the voltage applied to the printer and the temperature of the environment. Approximately 35 mm/second (approximately 1.4”/second) when a ladder bar c ode is printed .

× 180 dpi [the number of dots per

Note:

Printing speed may be slower, depending on the data transmission speed and the combination of control commands.

4-2 Reference Information

Paper feeding speed: Approximately 70 mm/second

(approximately 2.76”/second) continuous printing

Line spacing (default): 4.23 mm (1/6”)

Programmable by control com mand.

Number of characters: Alphanumeric characters: 95

International ch aracters: 3 2 Extended graphics: 128

× 10 page s

(including one space page)

Character structure: Font A: 12

× 24 (including 2-dot spacing

in ho rizontal) Font B: 9

× 24 (including 2- dot s p aci ng in

horizontal) Font A is the default

Character size, characters per line

CPL

Double-width/ Double-height

W x H (mm)

2.82 x 6.77 (.11” x .27”)

1.98 x 6.77 (.08” x .27”)

Standard Double-height Double-width

W x H (mm)

Font A

12 x 24

Font B

9 x 24

* CPL = Characters Per Line

* Space between characters is not included

* Characters can be scaled up to 64 times as large as the standard sizes.

1.41 x 3.39 (.06” x .13”)

0.99 x 3.39 (.04” x .13”)

CPL

W x H (mm)

1.41 x 6.77 (.06” x .27”)

0.99 x 6.77 (.04” x .27”)

CPL

W x H (mm)

2.82 x 3.39 (.11” x .13”)

1.98 x 3.39 (.08” x .13”)

CPL

Reference Information 4-3

Ribbon Specifications

Type: Exclusive cassette ri bbon

Ribbon cassette specifications:

Part number: ERC-31 (P), ERC-31(B) Color: (P) Purple, (B) Black Ribbon life: (P) 7,000,000 characters

MICR Reader (Option)

The MICR reader is a factory-installed option.

Available fonts: E-13B, CMC7 Reading method: Magnetic bias Recognition rating: 98% or more at 25°C (75°F)

Rating = ([total checks – nu mber misread or not identified]/total checks) × 100 Check paper tested is EPSON standard check pap e r. Checks mus t be flat, without curls, folds, or wrinkles. The magnetic bias method is used for read ing.

(B) 4,500,000 characters (when 1 character= 18 dots)

Paper type: Normal check paper with thickness of 0.09

to 0.36 mm (0.0035 to 0.141”) Size: 70 mm (A4) (2.76”

4-4 Reference Information

× 70 mm to 210 mm × 297 mm

× 2.76” to 8.27” × 11.69”)

Paper Specifications

80±

0.5

1.0

mm 3.15±

0.02

0.04

Paper feed method: Friction feed Paper feed pitch: Default 4.23 mm (1/6”)

Paper feed speed: Slip:

Paper roll: Approximately 70 mm/second (2.76

Paper roll (single-ply): Size: Width: 79.5 mm ± 0.5 mm

Approximately 60.3 msec/line (4.23 mm (1/6”) feeding)

Approximately 86.4 mm/second (3.4 inches/second) (continuous feeding)

inches/second) (continuous feeding)

(3.13” ± 0.02”)

Maximum outside diameter:

Pape r ro ll spool diameter:

Take up paper roll width:

83 mm (3.27”)

Inside: 12 mm (0.47”) Outside: 18 mm (0.71”) Paper must not be pasted to the paper roll spool.

Reference Information 4-5

Slip paper

Paper type: Normal paper

Carbon copy paper Pressure se nsit ive paper

Total thicknes s:

0.09 to 0.36 mm (.0035 to .0141”)

See “Copy capability and paper thickness” on the nex t pa ge for more informatio n.

Size (W

× L):

70 mm × 297 mm (A4) (2.76”

× 70 mm to 210 mm

× 2.76”to 8.27” ×

11.69”)

Ambient temperature and copy capability

Copy capability is greatly influe nced by the ambient temperature, so printing must be performed under th e conditions described i n the ta ble below.

Relationship between ambient temperature and number of copies

Number of copies Ambient temperature (print mode)

Original + 4 copies Approx. 20° to 45°C (68° to 113°F)

Original + 1 to 3 copies 5° to 45°C (41° to 113°F)

4-6 Reference Information

Copy capability and paper thickness:

Normal paper (single-ply): 0.09 to 0.2 mm (.0035 to .0079”)

Carbon copy paper combination: 5 sheets maximum (original + 4 copies) at

20° to 45°C (68° to 113°F) Backing paper: 0.06 to 0.15 mm (.0023 to .0059”) Copy and original: 0.04 to 0.07 mm (.0015 to .0028”) Carbon paper: Approximately 0.035 mm (.0014”) Total thickness: 0.30 mm (.0118”) or less (for any

combination, from a single original to an

original + 3 copies)

0.36 mm (.0141”) or less (for any

combination, from a single original to an

original + 4 copies)

Pressure se nsit ive paper:

5 sheets maximum (original + 4 copies) at

20° to 45°C (68° to 113°F)

Backing paper: 0.06 to 0.15 mm (.0023 to .0059”) Copy and original: 0.06 to 0.075 mm (.0023 to .003”) Total thickness: 0.24 mm (.0094”) or less (original to

original + 3 copies)

0.30 mm (.0118”) or less (original + 4

copies)

Note:

When using multi-ply paper that consists of an original and three or four copies, be sure to print with a 9

× 9 font. If a 7 × 9 font is used,

some characters on some of the copies may not be readable.

Reference Information 4-7

Notes on slip paper

Paper feed direction Glued area

❏ The slip paper must b e flat, without curls or wrinkles,

especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty.

❏ T here m us t be no g lue on th e bottom edge. Choose slip paper

carefully since paper feeding and insertion are affected by gluing conditions (such as glu e quality, m ethod, and length) and glue location (see the illustration below). Be especially careful when slip paper is wide and has glue on the left edge, since it may not feed in a straight line.

OK to use

Do not use

Use carefully

OK to use

❏ Since the BOF sensor uses a photo detector, do not use paper

that has holes at the detector position, or is translucent.

4-8 Reference Information

❏ Since the TOF sensor uses a reflective photo sensor and it

detects from the back of slip paper, do not use paper that has holes or d ark portions with low reflection (les s than 40% reflection ) at the sensor position.

Form stopper position

Slip feeding roller position

38.5

18.9

1.3

TOF sensor position

Center of the print head

1.8

37.2

MICR head

Paper feed direction

Area where paper holes are prohibited and reflection rate for the back of paper should be 40% or more.

Paper feed direction

Slip side guide

BOF sensor

21.9

3.6

[ All the numeric values are typical. ]

Paper holes and translucence prohibited area.

[Units: mm (All the numeric values are typical.)]

❏ Use thinner paper (N30 or e quivalent) between the top a nd

bottom sh e ets of multi-ply paper. I f thick paper i s used, the copy capability is lowered.

Reference Information 4-9

Electrical Characteristics

Supply voltage: + 24 VDC ± 10% (optional power sup ply: EPSON

PS-170)

Current consumption: (at

24V, except for drawer kick-out driving)

Reliability

Slip: Life (w hen

Ripple voltage:

Operating: Slip

Operating: Receipt

Standby: Mean: approximately 0.3A

printing alphanumeric characters):

300mVpp or less (only when the printer is u sed with the MICR reader).

Mean: approximately 1.9A (charact e r font A α-N all columns printing) Peak: approximately 8.0A (20 msec) When the print platen is released:

2.0A (200 msec) Mean: approximately 1.5A

(charact e r font A α-N all columns printing) Peak: App roximat el y 5. 0A (20 msec )

Mechanism: 12,000,000 lines

4-10 Reference Information

Print head: 150 million characters

(when in the average of 2 dots/wi re pe r character)

MICR reader mechanism (only when the pri nter is used with the MICR reader):

MTBF: 180,000 hours

Failure is defined as Random Failure occ urring at the time of the Random Failure Period.

MCBF: 29,000,000 lines

This is an average failure interval based on failures relating to wearout and random failures up to the life of 12 million lines.

240,000 passes The MICR reader is defined to have reached the end of its life when it reaches the beginnin g of the Wearout Period.

Receipt: Life: Mechanism: 15,000,000 lines

Thermal head: 100 mill ion p ulses,

100 km

Auto cutter: 1,500,000 cuts MTBF: 180,000 hours MCBF: 37,000,000 lines

Reference Information 4-11

Environmental Conditions

Temperature: Operating: 5° to 45°C (41° to 113°F)

Storage: -10° to 50°C (14° to 122° F)

(except for paper)

Humidity: Operating: 10 to 90% RH

Storage: 10 to 90% RH (except for

paper)

4-12 Reference Information

Chapter 5

Commands

Command Notation

[Name] The name of the command. [Format] The code sequence.

[Range] Gives the allowable ranges for the arguments. [Description] Describes the function of the command.

Explanation of Terms

LSB Least Significant Bit

Control Commands

[Name] Horizontal tab [Format] ASCII HT

[Description] Moves the print position to the next horizontal tab position.

ASCII indicates the ASCII equivalents. Hex indicates the hexadecimal equivalents . Decimal indicates the decimal equivalents. [ ]k indicates the contents of the [ ] should be repeated k times.

Hex 09 Decimal 9

[Name] Print and line feed [Format] ASCII LF

Hex 0A Decimal 10

[Description] Prints the data in the print buffer and feeds one line based on the current

line sp acing .

[Name] ➀ Print and eject cut sheet (in standard mode)

➁ Print and return to standard mode (in page mode)

Commands 5-1

[Format] ASCII FF

Hex 0C Decimal 12

[Description] ➀ Prints the data in the print buffer and ejects the slip paper (when the

slip paper is selected as the print sheet).

➁ In page mode, prints the data in the print buffer collectively and

returns to standard mode.

[Name] Print and carriage return [Format] ASCII CR

Hex 0D Decimal 1 3

[Description]

Paper Automatic line feed enabled Automatic line feed disabled

Paper roll Functions as same as LF Ignored

Slip paper Functions as same as LF

• This c ommand is ignored with a serial interface.

• This command is set accor d ing to the DIP switch 1-1 setting at power-on or resetting the printer with a parallel interface .

Prints the data in the print buffer and does not feed the paper.

CAN

[Name] Cancel print data in page mode [Format] ASCII CAN

Hex 18 Decimal 24

[Description] In page mode, deletes all the print data in the current printabl e area.

DLE EOT

[Name] Real-time status transmission [Format] ASCII DLE EOT

[Range] 1 ≤ n ≤ 5

Hex 10 04 Decimal 16 4

5-2 Commands

[Description] Transmits the selected printer status specified by n in real time, according

to the following parameters:

= 1: Transmit printer status

= 2: Transmit off-line status

= 3: Transmit error status

= 4: Transmit paper roll sensor status

= 5: Transmit slip paper status

DLE ENQ

[Name] Real-time request to printer [Format] ASCII DLE ENQ

[Range] 1 ≤ n ≤ 3 [Description] Responds to a request from the host computer. n specifies the request as

nRequest

1 Recover from an error and restart printing from the line where the error occurred

2 Recover from an error after clearing the receive and print buffers

3 Cancel the slip waiting status

Hex 10 05 Decimal 16 5

follows:

ESC FF

[Name] Print data in page mode [Format] ASCII ESC FF

Hex 1B 0C Decimal 27 12

[Description] In page mode, prints all buffered data in the printin g area collectively.

ESC SP

[Name] Set right-side character spacing [Format] ASCII ESC SP

[Range] 0 ≤ n ≤ 255

Hex 1B 20 Decimal 27 32

Commands 5-3

[Description] Sets the character spacing for the right side of the character to [n ×

horizontal or vertical motion units].

ESC !

[Name] Select print mode(s) [Format] ASCII ESC !

Hex 1B 21 Decimal 27 33

[Range] 0 ≤ n ≤ 255 [Description] Selects print mode(s) using n as follows:

Bit Off/On Hex Decimal Function

Off 00 0

On 01 1

1 - - - Undefined.

2 - - - Undefined.

Off 00 0 Emphasized mode not selected.

On 08 8 Emphasized mode selected.

Off 00 0 Double-height mode not selected.

On 10 16 Double-height mode selected.

Off 00 0 Double-width mode not selected.

On 20 32 Double-width mode selected.

6 - - - Undefined.

Off 00 0 Underline mode not selected.

On 80 128 Underline mode selected.

Character font A (12 x 24 for the paper roll and 9 x 9 for the slip paper) selected.

Character font B (9 x 24 for the paper roll and 7 x 9 for the slip paper) selected.

• Determine the value s of n by adding the values of all th e characte ristics you want to select.

L nH

ESC $

[Name] Set absolute print position [Format] ASCII ESC $

Hex 1B 24 Decimal 27 36

5-4 Commands

L nH

[Range] 0 ≤

[Description] Sets the print starting position from the beginning of the line.

≤ 255

0 ≤

• The distance from the beginning of the line to the print position is [( unit)] inches.

× 256) × (vertical or horizontal moti on

ESC %

[Name] Select/cancel user-defined character set [Format] ASCII ESC %

[Range] 0 ≤ n ≤ 255 [Description] Selects or cancels the user-defined charac ter set.

ESC &

[Name] Define user-defined characters [Format] ASCII ESC &

[Range]

[Description] Defines user-d ef in ed charac ters.

Hex 1B 25 Decimal 27 37

• When the LSB is 0, the user-defined character set is canceled and the intern al character set is s e le ct ed.

• When the LSB is 1, the user-defined character set is selected.

y c1 c2 [x1 d1...d(y

Hex 1B 26

Decimal 27 38

(For the paper roll)

= 3

32 ≤ c1 ≤ c2 ≤ 126

0 ≤ x ≤ 12 Font A (12 × 24) 0 ≤ x ≤ 9 Font B (9 × 24)

d1 ... d(y

0 ≤ (For slip paper)

= 2

≤ c1 ≤ c2 ≤ 126 0 ≤ x ≤ 12 Font A (9 × 9) 0 ≤ x ≤ 9 Font B (7 × 9)

d1 ... d(y

0 ≤

xk)

≤ 255

x1)]...[xk d1...d(y × xk)]

y c1 c2 [x1 d1...d(y [xk d1...d(y

xk)]

x1)]...

Commands 5-5

•y specifies the number of bytes in the vertical direction.

•c1 specifies the beginning character code for the definition, and

specifies the final code.

•x specifies the number of dots in the horizontal direction.

•d is the dot data for the characters. The dot pattern is in the horizontal direction from the left side. Any remaining dots on the right side are blank.

• The allowable charact e r c ode r ange is from ASCI I code 20H(32) to 7EH(126).

• The data to define a user-defined character is (y × x) bytes.

• Set a corr es po nding bit to 1 to pr int a dot or 0 to n ot print a dot.

m n

L nH

d1 ...

ESC ✻

[Name] Select bit-image mode [Format] ASCII ESC

Hex 1B 2A Decimal 27 42

[Range]

0 ≤ 0 ≤

= 0, 1, 32, 33 (for the paper roll)

= 0, 1 (for the slip paper)

≤ 255

≤ 3

L nH

✻

m n m n m n

L nH L nH

d1 ... d1 ... d1 ...

k k k

0 ≤ d ≤ 255

[Description] Selects a bit-image mode using m for the number of dots specified by

and

, as follows:

(For the paper roll)

Vertical Direction

mMode

0 8-dot single-density 8 60 DPI 90 DPI n

1 8-dot double-density 8 60 DPI 180 DPI n

32 24-dot single-density 24 180 DPI 90 DPI (n

33 24-dot double-density 24 180 DPI 180 DPI (n

Number of Bits

Dot Density

Horizontal direction

Dot Density

Number of Data (K)

+ nH × 256

+ nH × 256) × 3

5-6 Commands

(For slip paper)

Number of

•The

Bits for Vertical Data

and

mMode

0 8-dot single-density 8 Available 400 n

1 8-dot double-density 8 Not available 800 n

Horizontal Direction

Dot Adjacency

indicate the number of dots of the bit image in

Number of Dots

Number of Data (K)

+ nH × 256

the horizontal direction. The number of dots is calculated by

× 256.

• If the bit-image data input exceeds the number of dots to be printed on a line, the excess data is ignored.

•d indicates the bit-image data. Set a corresponding bit to 1 to print a dot or to 0 to not print a dot.

ESC - n

[Name] Turn underline mode on/off [Format] ASCII ESC -

Hex 1B 2D Decimal 27 45

[Range] 0 ≤ n ≤ 2, 48 ≤ n ≤ 50 [Description] Turns underline mode on or off, based on the following values of n:

nFunction

0, 48 Turns off underline mode

1, 49 Turns on underline mode (1-dot thick)

2, 50 Turns on underline mode (2-dots thick)

n n n

• If slip paper is selected, the underlin e is printed with 1-dot thickness even if n is specified as 2 or 50.

ESC 2

[Name] Select default line spacing [Format] ASCII ESC 2

Hex 1B 32 Decimal 27 50

[Description] Sets the line spacing to 1/6 inch.

ESC 3

[Name] Set line spacing

Commands 5-7

[Format] ASCII ESC 3

Hex 1B 33 Decimal 27 51

[Range] 0 ≤ n ≤ 255 [Description] Sets the line spacing to [n × vertical or horizontal motion unit] inches.

n n n

ESC <

[Name] Return home [Format] ASCII ESC <

Hex 1B 3C Decimal 27 60

[Description] Moves the print head to the standby position.

ESC =

[Name] Set peripheral device [Format] ASCII ESC =

Hex 1B 3D Decimal 27 61

[Range] 1 ≤ n ≤ 3 [Description] Selects device to which host computer sends data, using n as follows:

Bit Off/On Hex Decimal Function

Off 00 0 Printer disabled.

On 01 1 Printer enabled

Off 00 0 Customer display disabled.

On 02 2 Customer display enabled.

2-7 - - - Undefined.

n n n

ESC ?

[Name] Cancel user-defined characters [Format] ASCII ESC ?

Hex 1B 3F Decimal 27 63

[Range] 32 ≤ n ≤ 126 [Description] Cancels user-defined characters.

ESC @

[Name] Initialize printer

5-8 Commands

n n n

[Format] ASCII ESC @

Hex 1B 40 Decimal 27 64

[Description] Clears the data in the print buffer and resets the printe r mode to the

ESC C

[Name] Set cut sheet eject length [Format] ASCII ESC C

[Range] 0 ≤ n ≤ 255 [Description] Sets the eject length setting for slip paper to n lines.

mode that was in effect when the power was turned on.

Hex 1B 43 Decimal 27 67

n n

ESC D n1 ... nk NUL

[Name] Set horizontal tab positions [Format] ASCII ESC D

Hex 1B 44 Decimal 27 68

[Range] 1 ≤ n ≤ 255

0≤ k ≤ 32

[Description] Sets horizontal tab positions.

•n specifies the column number for setting a horizontal tab position from the beginning of the line.

•k indicates the total number of horizontal tab positi ons to be set.

1 ... nkNUL

1 ... nk00

1 ... nk0

ESC E

[Name] Turn emphasized mode on/off [Format] ASCII ESC E

Hex 1B 45 Decimal 27 69

[Range] 0 ≤ n ≤ 255 [Description] Turns emphasized mode on or off

• When the LSB is 0, emphasized mode is turned off.

• When the LSB is 1, emphasized mode is turned on.

ESC F

[Name] Set/cancel cut sheet reverse eject [Format] ASCII ESC F

Hex 1B 46

n n n

n n

Commands 5-9

Decimal 27 70

[Range] 0≤ n ≤ 255 [Description] Sets or cancels the slip paper reverse eject

• When the LSB is 0, cancels the slip paper reverse eject a nd sets the slip paper forward eject.

• When the LSB is 1, sets the slip paper reverse eject.

ESC G

[Name] Turn double-strike mode on/off [Format] ASCII ESC G

Hex 1B 47 Decimal 27 71

[Range] 0 ≤ n ≤ 255 [Description] Turns double-strike mode on or off.

• When the LSB is 0, double-strike mode is turned off.

• When the LSB is 1, double-strike mode is turned on.

ESC J

[Name] Print and feed paper [Format] ASCII ESC J

Hex 1B 4A Decimal 27 74

[Range] 0 ≤ n ≤ 255 [Description] Prints the data in the print buffer and feeds the paper [n × vertical or

ESC K

[Name] Print and reverse feed [Format] ASCII ESC K

[Range] 0 ≤ n ≤ 255 [Description] Prints the data in the print buffer and feeds the paper n × vertical motion

This command is available only when the slip paper is selected as the print sheet.

horizontal motion unit] inches.

Hex 1B 4B Decimal 27 75

unit inches in the reverse direction

n n n

ESC L

[Name] Select page mode [Format] ASCII ESC L

Hex 1B 4C Decimal 27 76

[Description] Switches from standard mode to page mode.

5-10 Commands

ESC R

[Name] Select an interna t io nal character set [Format] ASCII ESC R

Hex 1B 52 Decimal 27 82

n n n

[Range] 0 ≤ n ≤ 10 [Description] Select s an international character set n from the following table:

nCharacter set

0 U.S.A.

1France

2Germany

3U.K.

4Denmark I

5 Sweden

6 Italy

7 Spain

8Japan

9 Norway

10 Denmark II

ESC S

[Name] Select standard mode [Format] ASCII ESC S

Hex 1B 53 Decimal 27 83

[Description] Switches from page mode to standard mode.

ESC T

[Name] Select print direction in page mode [Format] ASCII ESC T

Hex 1B 54 Decimal 27 84

[Range] 0 ≤ n ≤ 3

48 ≤ n ≤ 51

n n n

Commands 5-11

[Description] Selects the print direction and starting position in page mode.

specifies the print direction and starting position as follows:

0, 48 Left to right Upper left

1, 49 Bottom to top Lower left

2, 50 Right to left Lower right

3, 51 Top to bottom Upper right

ESC U

Print Direction Starting Position

[Name] Turn unidirectional printing mode on/off [Format] ASCII ESC U

Hex 1B 55 Decimal 27 85

n n n

[Range] 0 ≤ n ≤ 255 [Description] Turns unidirectional printing mode on or off

When the LSB is 1, turns on unidirectional printing mode. When the LSB is 0, turns off unidirectional printing mode and turns on

bidirectio nal printing mode.

ESC V

[Name] Turn 90° clockwise rotation mode on/off [Format] ASCII ESC V

Hex 1B 56 Decimal 27 86

n n n

[Range] n = 0, 1, 48, 49 [Description] Turns 90° clockwise rotation mode on/off

is used as follows:

nFunction

0, 48 Turns off 90° clockwise rotation mode 1, 49 Turns on 90° clockwise rotation mode

ESC W

L xH yL yH

dxL dxH dyL dy

[Name] Set printing area in page mode [Format] ASC II ESC W

Hex 1B 57 Decimal 27 87

, xH, yL, yH, dxL, dxH, dyL, dy

[Range] 0 ≤

(except

=dxH=0 or dyL=dyH=

5-12 Commands

L xH yL yH

≤ 255

dxL dxH dyL dy dxL dxH dyL dy dxL dxH dyL dy

[Description] • The horizontal starting position, vertical starting position,

printing area width, and printing area height are defined as x0, y0, dX, dY, respectively.

Each setting for the printing area is calculated as follows:

x0 = [( y0 = [( dx = [ dy = [

( 256) × (horizontal motion unit)]

( 256) × (vertical motion unit ) ]

( 256) × (horizontal motion unit)]

( 256) × (vertical motion unit)]

ESC \

L nH

[Name] Set relative print position

L nH

[Format] ASCII ESC \

Hex 1B 5C Decimal 27 92

[Range] 0 ≤

0 ≤

n n

≤ 255

n n n

L nH

[Description] Sets the print starting position based on the current position.

• This command sets the distance from the current position to [(

× 256) × horizontal or vertical motion unit]

ESC a

[Name] Select justification [Format] ASCII ESC a

Hex 1B 61 Decimal 27 97

n n n

[Range] 0 ≤ n ≤ 2, 48 ≤ n ≤ 50 [Description] Aligns all the data in one line to the specified position

selects the justif ication as follows

nJustification

0, 48 Left justification

1, 49 Centering

2, 50 Right justification

ESC c 0

[Name] Sele ct paper type(s) for printing [Format] ASCII ESC c 0

Hex 1B 63 30 Decimal279948

n n n

[Range] 1 ≤ n ≤ 4

Commands 5-13

[Description] Selects the type of paper for printin g, using n as follows:

Bit Off/On Hex Decimal Function

Off 00 0 Paper roll disabled.

On 01 1 Paper roll enabled.

Off 00 0 Paper roll disabled.

On 02 2 Paper roll enabled.

Off 00 0 Slip paper disabled.

On 04 4 Slip paper enabled.

3-7 - - - Undefined.

ESC c 1

[Name] Select paper type(s) for command settings [Format] ASCII ESC c 1

Hex 1B 63 31 Decimal279949

n n n

[Range] 1 ≤ n ≤ 4 [Description] Selects paper type(s) for use with various command settings.

Bit Off/On Hex Decimal Function

Off 00 0 Paper roll disabled.

On 01 1 Paper roll enabled.

Off 00 0 Paper roll disabled.

On 02 2 Paper roll enabled.

Off 00 0 Slip paper disabled.

On 04 4 Slip paper enabled.

3-7 - - - Undefined.

ESC c 3

[Name] Select paper sensor(s) to output paper end signals [Format] ASCII ESC c 3

Hex 1B 63 33 Decimal279951

n n n

[Range] 0 ≤ n ≤ 255 [Description] Selects the paper sensor(s) to output paper end signals

• This command is a v ailable only with a parallel interface and is igno red w it h a s e r i al int e r face.

5-14 Commands

• Each bit of n is used as follows:

Bit Off/On Hex Decimal Function

Off 00 0 Paper roll near-end sensor disabled.

On 01 1 Paper roll near-end sensor enabled.

Off 00 0 Paper roll near-end sensor disabled.

On 02 2 Paper roll near-end sensor enabled.

Off 00 0 Paper roll end sensor disabled.

On 04 4 Paper roll end sensor enabled.

Off 00 0 Paper roll end sensor disabled.

On 08 8 Paper roll end sensor enabled.

Off 00 0 TOF sensor disabled.

On 10 16 TOF sensor enabled.

Off 00 0 BOF sensor disabled.

On 20 32 BOF sensor enabled.

6, 7 - - - Undefined.

ESC c 4

[Name] Select paper sensor(s) to stop printing [Format] ASCII ESC c 4

Hex 1B 63 34 Decimal279952

n n n

[Range] 0 ≤ n ≤ 255 [Description] Selects the paper sensor(s) used to stop printing when a paper-end is

detected, using n as follows:

Bit Off/On Hex Decimal Function

Off 00 0 Paper roll near-end sensor disabled.

On 01 1 Paper roll near-end sensor enabled.

Off 00 0 Paper roll near-end sensor disabled.

On 02 2 Paper roll near-end sensor enabled.

2-3 - - - Undefined.

Off 00 0 TOF sensor disabled.

On 10 16 TOF sensor enabled.

Commands 5-15

Bit Off/On Hex Decimal Function

Off 00 0 BOF sensor disabled.

On 20 32 BOF sensor enabled.

6-7 - - - Undefined.

ESC c 5

[Nam e ] Ena ble/disable panel but t o ns [Format] ASCII ESC c 5

[Range] 0 ≤ n ≤ 255 [Description] Enables or disables the panel buttons.

ESC d

[Name] Print and feed n lines [Format] ASCII ESC d

[Range] 0 ≤ n ≤ 255 [Description] Prints the data in the print buffer and feeds n lines.

ESC e

[Name] Print and reverse feed n lines [Format] ASCII ESC e

[Range] 0 ≤ n ≤ 255 [Description] Prints data in the print buffer and feeds n lines in the reverse direction.

Hex 1B 63 35 Decimal279953

• When the LSB is 0, the panel buttons are enabled.

• When the LSB is 1, the panel buttons are disabled.

Hex 1B 64 Decimal 27 100

Hex 1B 65 Decimal 27 101

• This comman d is availa ble only when the sli p pape r is selec ted as the print sheet.

n n n

ESC f

t1 t2

[Name] Set cut sheet waiting time [Format] ASCII ESC f

Hex 1B 66 Decimal 27 102

[Range] 0 ≤ t1 ≤ 15

0 ≤ t2 ≤ 64

[Description] Sets the time that the printer waits for slip paper to be inserted and the

time from insertion of the slip to the start of printing.

t1 t2 t1 t2 t1 t2

5-16 Commands

•t1 sets the slip paper wait time to [t1 × 1] minute s .

•t2 sets the time from insertion of the slip paper to the start of printing to [t2 × 0.1] secon ds.

ESC p

m t1 t2

[Name] Generate pulse [Format] ASCII ESC p

Hex 1B 70 Decimal 27 112

[Range]

[Description] Outputs the pulse specified by t1 and t2 to connector pin m as follows:

m Connector pin

0, 48 Drawer kick-out connector pin 2.

1, 49 Drawer kick-out connector pin 5.

= 0, 1, 48, 49

0 ≤ t1 ≤ 255, 0≤ t2 ≤ 255

mt1 t2 mt1 t2 mt1 t2

ESC q

[Name] Paper re le ase [Format] ASCII ESC q

Hex 1B 71 Decimal 27 113

[Description] Releases the paper

ESC t

[Name] Select character code table [Format] ASCII ESC t

Hex 1B 74 Decimal 27 116

[Range] 0 ≤ n ≤ 5, n = 255 [Description] Selects a page n from the character code table.

nPage

n n n

0 0 (PC437 [U.S.A., Standard Europe])

1 1 (Katakana)

2 2 (Pc850 [Multilingual])

3 3 (PC860 [Portuguese])

4 4 (PC863 [Canadian-French])

Commands 5-17

nPage

5 5 (PC865 [Nordic])

255

ESC {

Only when the character font B (7 × 9) is selected with the slip; otherwise, they are all spaces.

[Name] Turns upside-down printing mode on/off [Format] ASCII ESC {

Hex 1B 7B Decimal 27 123

n n n

[Range] 0 ≤ n ≤ 255 [Description] Turns upside-down printing mode on or off.

• When the LSB is 0, upside-down printing mode is turned off.

• When the LSB is 1, upside-down printing mode is turned on.

GS !

[Name] Select character size [Format] ASCII GS !

Hex 1D 21 Decimal 29 33

n n n

[Range] 0 ≤ n ≤ 255

(1 ≤ vertical number of times ≤ 8, 1 ≤ horiz ont a l number o f times ≤ 8)

[Description] Selects the character height using bits 0 to 3 and selects the character

width using bits 4 to 7, as follows:

Bit Off/On Hex Decimal Function

Character height selection. See Table 2.

Character width selection. See Table 1.

5-18 Commands

Table 1 Character Width Selection

Hex Decimal Width Hex Decimal Height

00 0 1 (normal) 00 0 1(normal)

10 16 2 (double-width) 01 1 2 (double-height)

20 32 3 02 2 3

30 48 4 03 3 4

40 64 5 04 4 5

50 80 6 05 5 6

60 96 7 06 6 7

70 112 8 07 7 8

L nH

GS $

Table 2 Character Height Selection

[Name] Set absolute vertical print position in page mode

L nH

n n n

L nH L nH

[Format] ASCII GS $

Hex 1D 24 Decimal 29 36

[Range] 0 ≤

≤ 255, 0 ≤

≤ 255

[Description] • Sets the absolute vertical print starting position for buffer

character data in page mode.

• This command sets the absolute print position to [(

256) × (vertical or horizontal motion unit)] inche s.

GS ✻

x y d1

... d(

× y ×

)

[Name] Define do wnloaded bit-image [Format] ASCII GS

Hex 1D 2A Decimal 29 42

✻

xyd1 ... d xyd1 ... d xyd1 ... d

(

× 8)

(

× 8)

(

× 8)

[Range]

1 ≤ x ≤ 255 1 ≤ y ≤ 48 (for the paper roll)

× y ≤ 1536 (for the paper roll)

1 ≤ y ≤ 255 (for slip paper)

× y ≤ 404 (for slip paper)

0 ≤ d ≤ 255

[Description] Defines a downloaded bit-image using the number of dots specified

by x and

• The numbe r of dots in the horiz ontal direction is x × 8 .

Commands 5-19

• The number of dots in the vertical direction is y × 8.

•If x × y is out of the specified range, this command is ignored.

•The d indicates bit-image data. Data (d) specifies a bit printed to 1 and not printed to 0.

• After a dow nloaded bit-image is defined, it is available until ESC @ or ESC & is executed; the printer is reset; or the power is turned off.

GS /

[Name] Print downloaded bit-image [Format] ASCII GS /

Hex 1D 2F Decimal 29 47

m m m

[Range] 0 ≤ m ≤ 3, 48 ≤ m ≤ 51 [Description] Prints a downloaded bit-imag e using the mode specifie d by m.

selects a mode from the table below:

m Mode Vertical Dot Density (DPI) Horizontal Dot Density (DPI)

0, 48 1, 49 2, 50 3, 51

Normal Double-width Double-height Quadruple

180 180 90 90

180 90 180 90

m Mode Adjacent Dot Printing

0, 48 1, 49

Normal Double-width

Not available Available

GS :

[Name] Start/end macro definition [Format] ASCII GS :

Hex 1D 3A Decimal 29 58

[Description] Starts or ends macro definition.

GS B

[Name] Turn white/b lack reverse printing mode on/off [Format] ASCII GS B

Hex 1D 42 Decimal 29 66

n n n

[Range] 0 ≤ n ≤ 255 [Description] Turns on or off white/black reverse printing mode.

5-20 Commands

Maximum Number of Horizontal Dots

800 400

• When the LSB is 0, white/black rever se mode is turned off.

• When the LSB is 1, white/black rever se mode is turned on.

GS H

[Name] Select printing position of HRI characters [Format] ASCII GS H

Hex 1D 48 Decimal 29 72

n n n

[Range] 0 ≤ n ≤ 3, 48 ≤ n ≤ 51 [Description] Selects the printing position of HRI characters when printing a bar code.

selects the printing position as follows:

n Printing posiition

0, 48 Not printed.

1, 49 Above bar code.

2, 50 Below bar code.

3, 51 Both above and below the bar code.

• HRI indicates Human Readable I nterpretation.

GS I

[Name] Transmit printer ID [Format] ASCII GS I

Hex 1D 49 Decimal 29 73

n n n

[Range] 1 ≤ n ≤ 3, 49 ≤ n ≤ 51 [Description] Transmits the printer ID specified by n as follows:

n Printer ID Specification ID (hexidecimal)

1, 49 Printer model ID TM-H5000/H5000P 0FH

2, 50 Type ID See table below.

3, 51 ROM version ID Depends on ROM version.

=2, Type ID

Bit Off/On Hex Decimal Function

0 Off 00 0 Two-byte character code not supported.

1 On 02 2 Auto-cutter equipped.

Off 00 0 DIP switch 2-2 is set to off.

On 04 4 DIP switch 2-2 is set to on.

Commands 5-21

Bit Off/On Hex Decimal Function

Off 00 0 No MICR reader.

On 08 8 A MICR reader is installed.

4 Off 00 0 Not used. Fixed to Off.

5 - - - Undefined.

6 - - - Undefined.

7 Off 00 0 Not used. Fixed to Off.

L nH

GS L

[Name] Set left margin [Format] ASCII GS L

Hex 1D 4C Decimal 29 76

0 ≤

n n

≤ 255

[Range] 0 ≤

[Description] Sets the left margin using

• The left margin is set to [(

and

in st a ndar d mode.

× 256) × horizontal motion

unit)] inches from the beginning of the line.

GS P

x y

[Name] Set horizontal and vertical motion units [Format] ASCII GS P

Hex 1D 50 Decimal 29 80

xy xy xy

[Range] 0 ≤ x ≤ 255

0 ≤ y ≤ 255

[Description] Sets the horizontal and vertical motion units to 1/x inch and 1/y

inches, respectively.

•When x and y are set to 0, the default setting of each value is used.

➀

GS V m ➁ GS V

m n

[Name] Select cut mode and cut paper [Format]

ASCII GS V

➀

Hex 1D 56 Decimal 29 86

ASCII GS V

➁

Hex 1D 56 Decimal 29 86

[Range]

m = 1, 49

➀

m =

➁

66, 0 ≤ n ≤ 255

5-22 Commands

m m m mn mn mn

[Description] Selects a mode for cutting paper and executes paper cutting. The

value of m selects the mode as follows:

Print mode

1, 49 Partial cut (one point left uncut)

Feeds paper (cutting position + [n × (vertical motion unit)]), and cuts the paper partially (one point left uncut)

L nH

GS W

[Name] Set printing area width

[Format] ASCII GS W

Hex 1D 57 Decimal 29 87

0 ≤

n n

≤ 255

[Range] 0 ≤

[Description] Sets the printing area width to the area specified by

standard mode

•

The printing area width is set to [(

× 256) × horizontal

and

motion unit)] inches from the left margin.

L nH

GS \

[Name] Set relative vertical print position in page mode

L nH

[Format] ASCII GS \

Hex 1D 5C Decimal 29 92

0 ≤

≤ 255

[Range] 0 ≤

n n n

L nH

[Description] Sets th e r e lative vertical print starting pos ition from the current

position in page mode.

•

This command sets the distance from the current position to

[(

× 256) × vertical or horizontal motion unit] inches.

GS ^

r t m

[Name] Execute macro [Format] ASCII GS ^

Hex 1D 5E Decimal 29 94

r t m r t m r t m

[Range] 0 ≤ r ≤ 255

0 ≤ t ≤ 255

= 0, 1

[Description] Executes a macro.

•

specifies the number of times to execute the macro.

•

specifies the waiting time for executing the macro.

The waiting time is t × 100 msec for every macro execution.

Commands 5-23

•

m specifies macro executing mode.

•

When m = 0:

The macro executes r times continuously with interval specified by t.

•

When m = 1:

After waiting for the period spe cifie d by t, the PAPE R OUT and SLIP LED indicators blink and the printer waits for the FEED, FORWAR D or REVERSE button to be pressed. After the button is pressed, the printer executes the macro once. The printer repeats the operation r times.

GS a

[Name] Enable/Disable Automatic S t atus Back (ASB) [Format] ASCII GS a

Hex 1D 61 Decimal 29 97

n n n

[Range] 0 ≤ n ≤ 255 [Description] Enables or disables ASB and specifies the status items to include, using

as follows:

Bit Off/On Hex Decimal Status for ASB

Off 00 0 Drawer kick-out connector pin 3 status disabled.

On 01 1 Drawer kick-out connector pin 3 status enabled.

Off 00 0 On-line/off-line status disabled.

On 02 2 On-line/off-line status enabled.

Off 00 0 Error status disabled.

On 04 4 Error status enabled.

Off 00 0 Paper roll sensor status disabled.

On 08 8 Paper roll sensor status enabled.

4 - - - Undefined.

Off 00 0 Slip paper sensor status disabled.

On 20 32 Slip paper sensor status enabled.

6, 7 - - - Undefined.

GS b

[Name] Turns smoothing mode on/off [Format] ASCII GS b

Hex 1D 62 Decimal 29 98

[Range] 0 ≤ n ≤ 255 [Description] Turns smoothing mode on or off.

5-24 Commands

n n n

• When the LSB is 0, smo othing mode is turned off.

• When the LSB is 1, smo othing mode is turned on.

GS f

[Name] Select font for Human Readable Interpretation (HRI) characters [Format] ASCII GS f

Hex 1D 66

Decimal 29 102 [Range] [Description] Selects a font for the HRI characters used when printing a bar code.

Font

0, 48 Font A (12 × 24) 1, 49 Font B (9 × 24)

GS h

[Name] Set bar code height [Format] ASCII GS h

[Range] 1 ≤ n ≤ 255 [Description] Sets the height of the bar code.

= 0, 1, 48, 49

selects a font from the following table:

•

HRI indicates Human Readable Interpretation.

Hex 1D 68

Decimal 29 104

specifies the number of dots in the vertical direction.

n n n

➀ GS k m

[Name] Print bar code [Format]

d1...dk NUL

➀ ASCII GS k

Hex 1D 6B Decimal 29 107

➁ ASCII GS k

Hex 1D 6B Decimal 29 107

[Range]

➀ 0 ≤

➁ 65 ≤

[Description] Selects a bar code system and prints the bar code.

➁ GS k

≤ 6 (k and d depends on the bar code system used)

≤ 73 (n and d depends on the bar code system used)

m n d1...dn

m d m d m d m n d m n d m n d

1...dkNUL

1...dk 00

1...dk 0

1...

Commands 5-25

selects a bar code system as follows:

m Bar Code System Number of Characters Remarks

0 UPC-A 11 ≤ k ≤ 12 48 ≤ d ≤ 57

➀

1 UPC-E 11 ≤ k ≤ 12 48 ≤ d ≤ 57 2 JAN13 (EAN 13) 12 ≤ k ≤ 13 48 ≤ d ≤ 57 3 JAN 8 (EAN 8) 7 ≤ k ≤ 8 48 ≤ d ≤ 57 4CODE39 1 ≤ k 48 ≤ d ≤ 57, 65 ≤ d ≤ 90

5ITF 1 ≤ k (even number) 48 ≤ d ≤ 57 6 CODABAR 1 ≤ k 48 ≤ d ≤ 57, 65 ≤ d ≤ 68

65 UPC-A 11 ≤ n ≤ 12 48 ≤ d ≤ 57

➁

66 UPC-E 11 ≤ n ≤ 12 48 ≤ d ≤ 57 67 JAN13 (EAN 13) 12 ≤ n ≤ 13 48 ≤ d ≤ 57 68 JAN 8 (EAN 8) 7 ≤ n ≤ 8 48 ≤ d ≤ 57 69 CODE39 1 ≤ n ≤ 255 48 ≤ d ≤ 57, 65 ≤ d ≤ 90

70 ITF 1 ≤ n ≤ 255 (even number) 48 ≤ d ≤ 57 71 DODABAR 1 ≤ n ≤ 255 48 ≤ d ≤ 57, 65 ≤ d ≤ 68

72 CODE93 1 ≤ n ≤ 255 0 ≤ d ≤ 127 73 DODE128 2 ≤ n ≤ 255 0 ≤ d ≤ 127

d = 32, 36, 37, 43, 45, 46, 47

d = 36, 43, 45, 46, 47, 58

d = 32, 36, 37, 43, 45, 46, 47

d = 36, 43, 45, 46, 47, 58

[Description for

[Description for ➁]

GS r

[Name] Transmit status

5-26 Commands

➀]

•

indicates the character code to be printed and k indicates the

number of characters to be printed.

•

indicates the number of bar code data, and the printer processes

bytes from the next character data as bar code data.

•

indicates the character code to be printed.

[Format] ASCII GS r

Hex 1D 72

Decimal 29 114

n n n

[Range] 1 ≤ n ≤ 3, 49 ≤ n ≤ 51 [Description] Transmits the status specified by n as follows:

1, 49 Transmits paper sensor status

2, 50 Transmits drawer kick-out connector status

3, 51 Transmits slip status

GS w

Function

[Name] Set bar code width [Format] ASCII GS w

Hex 1D 77

Decimal 29 119

n n n

[Range] 2 ≤ n ≤ 6 [Description] Set the horizontal size of the bar code.

specifies the bar code width as follows::

Module Width (mm) for Multi-level Bar Code

2 0.282 0.282 0.706

3 0.423 0.423 1.129

4 0.564 0.564 1.411

5 0.706 0.706 1.834

6 0.847 0.847 2.258

•

Multi-le v el bar co des are as follows:

Binary-level Bar Code

Thin element width (mm) Thick element width (mm)

UPC-A, UPC-E, JAN13 (EAN 13), JAN 8 (EAN 8), CODE93, CODE128

•

Binary-level bar codes are as follows: CODE39, ITF, CODABAR

Commands 5-27

MICR Control Commands (only for printers with MICR)

DLE EOT BS

[Name] Real-time MICR status transmission [Format] ASCII DLE EOT BS

Hex 100408

Decimal 16 4 8 [Range]

= 1

n n n

[Description] Transmits the selected MICR status specified by n in real ti me as f ollows :

FS a 0

Function

Transmit MICR status

[Name] Read check p ap e r [Format] ASCII FS a 0

Hex 1C 61 30

Decimal289748 [Range] 0 ≤ n ≤ 25 5 [Description] Selects MICR function and reads MICR characters specified by n as

follows:

Bit Off/On Hex Decimal Function

2,3 - - - Undefined

4 Off 00 0 Not used. Fixed to Off.

5,6 - - - Undefined

7 Off 00 0 Not used. Fixed to Off.

Readable fonts.

See the table below.

Readable Fonts

Bit 1Bit 0Font

00E13B

01CMC7

1 0 Undefined

1 1 Undefined

5-28 Commands

FS a 1

[Name] Load check paper to print starting position [Format] ASCII FS a 1

Hex 1C 61 31

Decimal289749 [Description] Loads c heck paper to the print starting position

FS a 2

[Name] Eject check paper [Format] ASCII FS a 2

Hex 1C 61 32

Decimal289750 [Description] Ejects check paper

FS b

[Name] Request retransmission of check paper reading result [Format] ASCII FS b

Hex 1C 62

Decimal 28 98 [Description] Retransmits the previous check paper (MICR character) r ead in g resu lts.

FS c

[Name] MICR mecha ni sm cleani ng [Format] ASCII FS c

Hex 1C 63

Decimal 28 99 [Description] Cleans the MICR mechanism.

Commands 5-29

5-30 Commands

Appendix A

Dip Switch and Paper Near End Settings

Although the factory settings are best for almost all uses, if you have special requirements, you can cha nge the DIP switch or paper near end setting s.

Setting the DIP Switches

DIP switch functions

Your pr inter has two sets of DIP switches. The functions of th e switches are shown in the following tables.

Serial interface specification

Set 1

SW Function ON OFF

1-1 Data receive error Ignored Prints “?”

1-2 Receive buffer capacity 45 bytes 4K bytes

1-3 Handshaking XON/XOFF DTR/DSR

1-4 Data word length 7 bits 8 bits

1-5 Parity check Enabled Disabled

1-6 Parity selection Even Odd

1-7

Transmission speed (See the table below)

1-8

Dip Switch and Paper Near End Settings A-1

Transmission Speed

Transmission Speed (BPS)-bits per second 1-7 1-8

2400 ON ON

4800 OFF ON

9600 ON OFF

19200 OFF OFF

Set 2

SW Function ON OFF

Handshaking (BUSY

2-1

condition)

Customer display

2-2

(DM-D) connection

2-3

Selects print density Refer to table below

2-4

2-5 Reserved: do not change settings

Receive buffer full

Connected Not connected

Off line or receive buffer full

2-6

2-7 I/F pin 6 reset signal Enabled Disabled

2-8 I/F pin 25 reset signal Enabled Disabled

Fixed to OFF

Print Density Selection

Print Density SW 2-3 SW 2-4

1 (Light) ON ON

2 OFF OFF

3ONOFF

4 (Dark) OFF ON

A-2 Dip Switch and Paper Near End Settings

Notes:

When pin 6 of the interface connector is used for the reset signal, the printer is

•

reset at MARK on the RS-232 level.

When pin 25 of the interface connector is used for the reset signal, the printer

•

is reset at SPACE on the RS-232 level or at HIGH on the TTL level.

Changes in DIP switch settings (excluding switches 2-7 and 2-8 interface reset

•

signals) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.

If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may

•

be reset, depending on the signal state. DIP switches should not be changed while the printer power is on.

If the print density is set to level 3 or 4, the printing will be at the low speed.

•

Dip Switch and Paper Near End Settings A-3

Parallel interface specification

Set 1

SW Function ON OFF

1-1 Auto line feed Always enabled Always disabled

1-2 Receive buffer capacity 45 bytes 4K bytes

1-3 ~

Undefined — —

1-8

Set 2

SW Function ON OFF

2-1

2-2

2-3

2-4

2-5 ~ 2-7

2-8

Handshaking (BUSY condition)

Reserved (Do not change settings)

Selects print density Refer to table below

Reserved (Do not change settings)

I/F pin 31 reset signal (Do not change settings)

•Receive buffer full

•Reading data

Fixed to Off

Fixed to On

•Off-line

•Receive buffer full

•Reading data

A-4 Dip Switch and Paper Near End Settings

Print Density Selection

Print Density SW 2-3 SW 2-4

1 (Light) ON ON

2 OFF OFF

3ONOFF

4 (Dark) OFF ON

Notes:

When pin 6 of the interface connector is used for the reset signal, the printer is

•

reset at MARK on the RS-232 level.

When pin 25 of the interface connector is used for the reset signal, the printer

•

is reset at SPACE on the RS-232 level or at HIGH on the TTL level.

Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are

•

recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.

If you turn on DIP switch 2-8 while the printer is turned on, the printer may be

•

reset, depending on the signal state. DIP switches should not be changed while the printer power is on.

If the print density is set to level 3 or 4, the printing will be at the low speed.

•

Dip Switch and Paper Near End Settings A-5

Changing the DIP switch settings

If you need to change settings, follow the steps below to make your changes:

CAUTION:

Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer.

1. Make sure the printer i s turned off.

2. Remove th e s c re w f r o m t he DIP swit ch cove r. Then take off t he

DIP switch cover, as shown in the illustration below.

DSW1 DSW2

3. Set the switches using a pointed tool, such as tweezers or a

small screwdri ve r.

4. Replace the DIP switch cover. Then secure it with the screw.

The new se ttings take e ffect whe n you turn on the printe r.

A-6 Dip Switch and Paper Near End Settings

Adjusting the Paper Near End Sensor

The paper near end sensor detects when paper is a lmo st gone by measuring the diameter of the paper roll. The sensor has two settings.

Because of variations in paper roll cores, it is not possible for the sensor to measure e xa ctly the length of paper left on the roll whe n the senso r is triggered . Of the two se ttings, the factory setting (lower) leaves the least amount of paper on the roll when the sensor is triggered. If you want mo re paper left, change the se tting as described below.

Note:

The factory setting is based on a paper roll core with an outside diameter of 18mm and an inside diameter of 12mm. If you use a paper roll with a core with an outside diameter of more than 18mm, it is better to change to the upper setting, as described below.

1. Open the paper roll co ver, and remove the pape r roll.

2. Loosen th e adjusting screw and move the tab up to the up pe r

setting.

Tab

POWER

ERROR

PAPER

OUT

FEED

Screw

3. Tighten the adjusti ng screw, a nd check to be sure that the

detecting lever moves freely.

Dip Switch and Paper Near End Settings A-7

4. Replace the paper roll.

A-8 Dip Switch and Paper Near End Settings

Appendix B

EPSON

EPSON AMERICA INC./OEM DIV. 20770 Madrona Ave.

EPSON EUROPE B.V. Prof. J.H. Bavincklaan 5

EPSON Deutschland GmbH Zülpicher Strasse 6, 40549

EPSON U.K. LIMITED Campus 100 Maylands Ave.

EPSON FRANCE S.A. 68 Bis Rue Marjolin B.P. 320 92305

Sales Subsidiaries

Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350

1183 AT Amstelveen The Netherlands Tel : 31-(0)20-5475-251 Fax : 31-(0)20-6454-315

Düsseldorf 11, Germany Tel : 49-(0)211-5603218 Fax : 49-(0)211-8584768

Hemel Hempstead Herts. HP2 7TJ United Kingdom Tel : 44-1(0)442-61144 Fax : 44-1-(0)442-227-244

Levallois Perret Cedex, France Tel : 33-(0)1-40-87-38-62 Fax : 33-(0)1-47-37-15-10

EPSON IBERICA, S.A. Avda. de Roma, 18-26

08290 Cerdanyola del Vallès (Barcelona), Spain Tel : 34-(9)3-582-2500 Fax : 34-(9)(3-582-1555

EPSON ITALIA S.P.A. V.le F IIi Casiraghi, 427

EPSON SINGAPORE PTE. LTD. No. 1 Raffles Place #26-00 OUB

20099 Sesto Si Giovanni (Milan), Italy Tel : (39)226-2331 Fax (39)2244-0750

Centre Singapore, 0104 Tel : 5-530477 Fax : 5-5338119

EPSON Sales Subsidiaries B-1

Epson TM-H5000, TM-H5000P User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Printer Parts and Labels

Quick Reference

FCC CLASS A

EMI and Safety Standards Applied

About This Manual

Introduction

Features

Slip Section

Receipt Section

Both Receipt and Slip

Options and Accessories

Ordering Paper and Supplies

Specified Thermal Paper: NTP080-80

Ordering Ribbon Cassettes

Contents

Removing the protective material

Connecting the Cables and Grounding the Printer

Connecting the Drawer

Connecting the Display Module

Grounding the Printer

Connecting the Power Supply

Using the Power Switch Cover

Running the self test with a paper roll

Running the self test with slip paper

Adjustments and Settings

Paper Roll Control Panel

Slip Control Panel

Indicator lights

Slip Paper Handling

Reading MICR characters on personal checks

Troubleshooting

General problems

Printing problems

Cleaning the paper roll print head

Paper handling problems

Auto cutter problems

Cleaning the Optional MICR Mechanism

MICA cleaning method (Recommended)

The cleaning procedure

Explanatin of a cleaning sheet

Printing Specifications

Ribbon Specifications

MICR Reader (Option)

Paper Specifications

Environmental Conditions

Command Notation

Explanation of Terms

Control Commands

DIP switch functions

Changing the DIP switch settings

Adjusting the Paper Near End Sensor