The words on the left side of this screen are bookmarks for all the
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Use the scroll bar next to the bookmarks to find any topic you
want. Click a bookmark to instantly jump to its topic. (If you wish,
you can increase the size of the bookmark area by dragging the
dividing bar to the right.)
Use the scroll bar on the right side of this screen to move through
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Use the zoom tools to magnify or reduce the page display.
Click the Find button if you want to search for a particular term.
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hybrid printer
TM-H5000/H5000P
Operator’s Manual
MICR Option Included
400613704
Printer Parts and Labels
POWER
FORWARD
ERROR
RELEASE
SLIP
REVERSERELEASE
Front cover
On/Off switch
Labels
Auto-cutter cover
Paper roll cover
Paper roll
control panel
Slip paper
control panel
POWER
ERROR
PAPER
OUT
FEED
2
Ribbon installation
label inside
front cover
Label inside
cutter section
Slide open this cutter cover
only whe n paper ro ll cover
cannot be opened.
1
Label affixed on
the document table
Instruction label for when
cover won’t open
Label inside paper
roll cover
CAUTION:
This label is packed with the printer
Affix the label at the side of the
printer
Caution labels for drawer kick-out and display module
connectors.
Quick Reference
This Quick Reference will direct you to key ar eas of this Op erator’ s
Manual. For a complete listing of topics, see the Contents.
Printer Parts and Labelsinside front cover
Ordering Paper and Ribbonspage viii
Where to ord e r paper and ri bbo ns.
Setting Up the Printerpage 1-1
How to set up the printer.
Installing and Replacing Paperpage 1-10
How to load or change th e roll paper.
Validating and Verifying Checkspage 2-5
How to validat e and verify checks using the opti onal Magne tic Ink
Character Recognition (MICR) Reader.
Solving Problems page 3-1
How to correct problems.
i
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the
preparation of this book, Seiko Epson Corporation assumes no responsibility for
errors or omissions. Neither is any liability assumed for damages resulting from the
use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interf erence when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructio n manua l , may cause har mful
interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be requ ired to
correct the interference at his own expense.
WARNING
The connection of a non-shielded pri nter interface c able to this p rinter will invalidate
the FCC Verification of this device and may cause interference levels which exceed
the limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the
equipment.
FOR CANADIAN USERS
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement
sur le matériel brouileur du Canada.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz
(Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene
Geräusch-Emissionswert kleiner als 70 dB(A) (ba sierend auf ISO 7779).
iii
DECLARATION OF CONFORMIT Y
Product Name :Printer
Type Name:M128A
These printers conform to the following Directives and Norms
Directive 89/336/EEC
EN 55022 (1986 and 1994) Class B
EN 50082-1 (1992)
IEC 801-2 (1991)
IEC 801-3 (1984)
IEC 801-4 (1991)
Directive 90/384/EEC
EN4550 1: (1 99 2)
iv
EMI and Safety Standards Applied
The following stan dards are applied on ly to the printers t hat ar e so
labeled. (EMC is tested using the EPSON PS-170 power supply)
Europe:CE marking
EN55022
EN50082-1
EN45501
Safety Standard: TÜV
North America:EMI: FCC Class A
Safety standards: UL 1950-2TH-D3
C-UL
Japan:EMI: VCCI Class 1
v
About This Manual
Setting Up and Using
❏Chapter 1 contains information on unpacking the printer, setting it up, setting
the DIP switches, and adjusting the paper near end sensor.
❏Chapter 2 contains information on using the printer.
❏Chapter 3 contains troubleshooti ng i nformation.
Reference
❏Chapter 4 contains specificatio ns
❏Appendix A tells how to change the DIP switch and paper near end settings,
and Appendix B lists the EPSON Sales Subsidiaries and their addresses.
Warnings, Cautions, and Notes
WARNING:
Warnings must be followed carefully to avoid serious bodily
injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or
damage to your equipment.
Note:
Notes have important information and useful tips on the operation of your
printer.
vi
Introduction
Features
The TM-H5000 and TM-H5000P are high-quality POS printers that can print on slip
and receipt paper (paper roll). The printers have the following features:
Slip Section
❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font).
❏ Copy printing is possible.
❏ High throughput using bidirectional, minimum distance printing.
❏ Optional Magnetic Ink Character Recognition (MICR) reader that enables the
printer to perform consecutive reading and processing of MICR characters and
printing endorsements.
Receipt Section
❏ High speed printing with collective printing.
❏ The standard auto-cutter provides easy user operation.
❏ Ladder bar code printing is possible by using a bar code command.
❏ New paper handling enables easy paper roll loading.
Both Receipt and Slip
❏ EPSON customer display series connection (DM-D102-012/DM-D203-012 ).
❏ Selectable receive buffe r size (45 byte s or 4K byte s ).
❏ Command protocol based on the ECS/POS
❏ Automatic Status Back (ASB) function that automatically transmits changes in
the printer status.
®
standard.
Introductionvii
Options and Accessories
❏Magnetic Ink Character Recogniti on (MICR) reader (factory installed option)
❏Direct con nection display modu l e s , DM-D102-012 and DM-D2 03-012
❏EPSON po we r su pp ly un i t, PS -170
❏EPSON ribbon cassette, ERC-31(P)
❏Front extens ion table (WT-5000)
Ordering Paper and Supplies
Thermal paper can be ordered from the supplier in your area.
Specified Thermal Paper: NTP080-80
In Japan:Nakagawa S e isa kujo
2-5-21 Nishiki-Cho Warabi-Shi
Saitama-Ken 335 Japan
Tel: (048) 444-8211
Fax: (048) 443-6652
In U.S.A.:Nakagawa Mfg (USA) Inc.
2305 Lincoln Avenue
Hayward, CA 94545 USA
Tel: (510) 782-0197
Fax: (510) 782-7124
In Europe:Nakagawa Mfg (Europe) GmbH.
Krützpoort 16, 47804
Krefeld, Germany
Tel: 02151-711051
Fax: 02151-713293
viii Introduction
In Southeast Asia:N.A.K. Mfg (Malaysia) SDN BHD
Lot 19-11, Bersatu Industrial Complexs,
Jalan Satu, Kaw Per. Cheras Jaya,.
Balakong Industrial Area, 43200 Cheras.
Sela ngo r Dar ul Ehsan , Malaysia
Tel: 03-9047896, 9047900, 9047691
Fax: 03-9047889
Other Qualified Suppliers for Thermal Paper
The following suppliers sell thermal paper that may be used if
desired. Contact each company for information.
Original paper:TF50KS-E
Nippon Paper Industry Co., Ltd.
1-12-1, Yuraku-Cho, Chiyoda-Ku
Tokyo 100 Japan
Tel: 03-3218-8000
Fax: 03-3216-1375
Original paper:PD 160R
New Oji Paper Mfg. Co., Ltd.
7-5 Ginza 4-Chome Chuo-Ku
Tokyo 104 Japan
Tel: 03-3563-4800
Fax: 03-3563-1136
Original paper:AF50KS-E
Jujo Thermal Oy (Finland)
P.O. Box 92 FIN27501 Kauttua Finland
Tel: 38-3932900
Fax: 38-3932419
Introduction ix
Original paper:F380
Kanzaki Specialty Papers, Inc.
Cummings Street
Ware, MA 01082 U.S.A.
Tel: (413)967-6204
Fax: (413) 734-5101
Ordering Ribbon Cassettes
The TM-H5000/H5000P uses a long-lasting ribbon cassette in the
slip secti on. To ord e r ribbon cass ettes, contact your dealer or yo ur
local affiliate. See Appendix B for a list of EPSON subsidiaries with
their addresses and telephone numbers.
Your printer box should include these items. If any items are
damaged or missing, please contact your dealer for assistance.
Ribbon
Paper roll
Hexagonal
lock screws
These screws are used
only for the serial interface
See the note on page 1-4 for information about the hexagonal lock screws.
Instruction label for
when paper roll cover
cannot be opened
Switch
cover
Note:
When you lift the printer, be sure to hold the bottom of the
printer to prevent damage.
Setting Up the Printer 1-1
Removing the protective material
1.Open the printer by pulling up on the tab on the front cover.
Tab
2.Remove the two dampers from the printer as shown below.
3.Store th e da mpers with the othe r packing materials and use
them when transporting your printer.
1-2 Setting Up the Printer
Connecting the Cables and Grounding the Printer
You can connect up to five cables to the printer. They all connect to
the conn ec tor panel on the botto m of the pri nter, whic h is shown
below:
Grounding screw
Power supply
Drawer kick-out
Display module
Interface
Note:
There are caution labels beside the drawer kick-out connector
and the display module connector.
Depending on the interface installed, the interface connector on
your printer may look different from the one illustrated.
Before connecting any of the cables, make sure that both the printer
and the computer are turned off.
Connecting the computer
You need an appropriate interface cable.
1.Plug the cable connector securely into the printer’s interface
connector.
Setting Up the Printer 1-3
2.Tighten the screws on both sides of the cable connector.
Note:
Your printer has inch-type hexagonal lock screws installed. If
your interface cable requires millimeter-type screws, replace the
inch-type screws with the enclosed millimeter-type screws using
a hex screwdriver (5 mm).
Inch screw
Millimeter screw
3.Attach the other end of the cable to the compu te r.
1-4 Setting Up the Printer
Connecting the Drawer
WARNING:
Use a drawer that matches the printer specification. Using an
improper drawer may damage the drawer as well as the
printer.
CAUTION:
Do not connect a telephone line to the drawer kick-out
connector; otherwise the printer and the telephone line may
be damaged.
Plug the drawer cable into the drawer kick-out connector on the
bottom of th e printer nex t to the power supply connector.
Setting Up the Printer 1-5
Anschließen der Lade
WARNUNG:
Eine für den Drucker geeignete Lade verwenden. Bei
Verwendung einer falschen Lade kann diese oder der
Drucker beschädigt werden.
ACHTUNG:
Kein Telefonkabel an die Schnappsteckerbuchse
anschließen, da sonst der Drucker und die Telefonkabel
besch
Das Kabel der Lade an die Schnappsteckerbuchse unten am
Drucker ne be n dem Netßza nschluß
ä
digt werden können.
anschließen
.
1-6 Setting Up the Printer
Connecting the Display Module
Plug the c able connec tor (provide d with th e di rect conne ction
display module) securely into the printer’s display module
connector until it clicks.
CAUTION:
Be sure not to connect this cable to the drawer kick-out
connector, which is to the left of the power supply
connector. Do not connect a telephone line to the
display connector. If you do, the printer and the
telephone line may be damaged.
Notes:
The display module can be used only for the serial interface.
To remove the cable, squeeze the connector and pull it out.
Grounding the Printer
You need a ground wire to ground your printer. Make sure that the
wire is AWG 18 or equivalent.
1.Make sure that the printer is turned off.
Setting Up the Printer 1-7
2.Connect the ground wire to the printer using the FG scre w o n
the bottom of the printer, as shown.
Connecting the Power Supply
Use the optional EPSON PS-170 or equivalent power supply for
your printer.
WARNING:
Make sure that you use the EPSON PS-170 power supply or
equivalent. Using an incorrect power supply may cause fire or
electrical shock.
1-8 Setting Up the Printer
CAUTIONS:
When connecting or disconnecting the power supply from
the printer, make sure that the power supply is not plugged
into an electrical outlet. Otherwise you may damage the
power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage
do not match, contact your dealer for assistance. Do not
plug in the power cord. Otherwise you may damage the
power supply or the printer.
1.Make sure that the printer’s power switch is turned off, and the
power supply’s po wer cord is unplugged from the electrical
outlet.
2.Check th e la be l on the power supply to make sure that the
voltage required by the power supply matches that of your
electrical outlet.
3.Plug in the power supply’s ca ble as shown below. N otice that
the flat side of the plug faces down.
Note:
To remove the DC cable connector, make sure that the power
supply’s power cord is unplugged; then grasp the connector at the
arrow and pull it straight out.
Setting Up the Printer 1-9
Installing or Replacing the Paper Roll
Note:
Be sure to use paper rolls that meet the specifications. Do not
use paper rolls that have the paper glued to the core because the
printer cannot detect the paper end correctly.
1.Make sure that the printer is not receiving data; otherwise, data
may be lost.
2.Open the paper roll cover by pressing the cover-open button. If
the cover-open button will not open the cover, see page 3-4 in
Troubleshooting.
3.Remove the used paper roll core i f there is one.
1-10 Setting Up the Printer
4.Insert the paper rol l as shown .
5.Be sure to note the correct direction that the paper comes off the
roll.
Setting Up the Printer 1-11
6.Pull out a small amount of paper, as shown. Then close the
cover.
7.Tear off the paper as shown.
1-12 Setting Up the Printer
Installing the Ribbon Cassette
Use the E PSON ERC-31(P) ribbon cassette for your printer.
Note the label inside this section that can assist you in replacing the
ribbon.
CAUTION:
Never turn the ribbon knob in the opposite direction of
the arrow marked on the cassette; otherwise the ribbon
cassette may be damaged.
1.Be sure the printer is not receiving data when you replace a
ribbon cass ette; otherwi se data ma y be lost.
2.Turn on the printer and open the front cover by pulling up on
the tab on the left side of the co ver.
3.Make sure that the print head is on the right side.
Setting Up the Printer 1-13
4.If you are replacing a used ribbon, grasp the end of the tab and
remove it from the printer. See the illustration in step 5 for the
location of the tab.
5.Turn the ribbon kn ob two or three times in the direction of the
arrow to ta ke up any slac k i n the ribbon.
Tab
6.Insert the ribbon ca ssette in th e printer an d rotate the cassette's
knob two or three more times. This is necessary to place the
ribbon in the correct posi tion.
Knob
Make sure that the ri bbon is inst alled below the print h e ad
without wrinkles or creases. (See ➄ on the label for an
illustration of where the ribbon should go.)
If the ribbon is not installed cor rectly, remove the cassette and
repeat steps 5 and 6 above.
1-14 Setting Up the Printer
Using the Power Switch Cover
WARNING:
If an accident occurs when the power switch cover is
attached, unplug the power supply cord from the outlet
immediately. Continued usage may lead to fire or shock.
You can use the enclosed power switch cover to make sure that the
power switch is not accidentally pressed. If you want to use this
cover, install it as shown in the illustration below.
Self Test
The self test lets you know if your printer is operating properly. I t
checks the control circuits, printer mechanisms, print quality, ROM
version, and DIP switch settings. (It also checks the MICR reader
circuits if the printer is equippe d with the o p ti onal MICR reader.)
This test is independe nt o f any other e quipment or software.
You can run the self test with either paper roll or slip paper .
Running the self test with a paper roll
1.Make sure the printe r is turned off and the pri nter cove rs are
closed properly.
Setting Up the Printer 1-15
2.While holding down the FEED button, turn on the printer using
the switch on the front of the pri nter to begin the self te st. The
self test prints th e printer settings and then prints the
following, cuts the paper, a nd pauses. (The PAPER OUT light
blinks.)
Self test printing.
Please press the PAPER FEED button.
3.Press the FEED button to continue printing. The printer prints a
pattern usi ng the built-i n character se t.
4.The sel f test au tomatically end s and cuts the paper after
printing the following:
*** completed ***
The printer is ready to receive data as soon as it completes the self
test.
Note:
If you want to pause the self test manually, press the
button. Press the
FEED
button again to continue the self test.
FEED
Running the self test with slip paper
1.Make sure the printe r is turned off and the pri nter cove r i s
closed properly.
2.While holding down the REVERSE button, turn on the printer to
begin t he self test. (The SLIP light blinks.)
3.Feed a sheet of slip paper into the printer. The printer loads the
paper auto ma tically, prints the printe r settings , and then eje cts
the paper.
1-16 Setting Up the Printer
4.Remove the paper from the printer and feed another sheet of
slip paper into the printer to print characters from the character
table. Continue to feed slip paper into the printer un til the self
test prints the following:
***completed***
The printer is ready to receive data as soon as it completes the self
test.
Note:
If you want to pause the self test manually, press the
button. Press the
test.
REVERSE
button again to continue the self
Adjustments and Settings
The TM-H5000/H5000P is set up at the factory to be appropriate
for almost all users. It does, however, offer some settings for users
with speci al re quirements.
It has DIP switches that allow you to change communication
settings, such as handshaking and parity check, as well as print
density and connection to a customer display.
REVERSE
The TM-H5000/H5000P also has a n ear -end sen sor fo r the pap er in
the receipt section. This can give yo u a warn in g when the pape r is
almost out. If you find t hat there is not enough pape r remaini ng on
the roll when the near-end sensor is triggered, you can change the
near-end sensor setting.
See Appendix A if you need to make any of these changes.
Setting Up the Printer 1-17
1-18 Setting Up the Printer
Chapter 2
Using the Printer
Operating the Control Panels
You can control the basic paper feeding operations of the printer
with the buttons on the control pane l s. The indic ator lights help
you monitor the prin ter’s status.
Paper Roll Control Panel
POWER
ERROR
PAPER
OUT
FEED
Button
The button can be disabled by th e ESC c 5 command, but it works
whenever the printer cover is open, even if it has been disabled by
the ESC c 5 command.
Press the FEED button o nce to advance receipt paper one line . Y ou
can also h old down the FEED button to feed receipt paper
continuously.
Slip Control Panel
FORWARD
REVERSERELEASE
POWER
ERROR
RELEASE
SLIP
Using the Printer 2-1
Buttons
The printer and these buttons will not operate when the co ver is
open. Also these buttons can be disabled with the ESC c 5
command.
FORWARD
When the printer is in the slip mode (the SLIP light is on or
blinking), press the FORWARD button once to advance slip paper
one line. You can also hold down this button to feed slip paper
continuously.
REVERSE
When the printer is in the slip mode (the SLIP light is on or
blinking), press the REVERSE button once to reverse slip paper one
line. You can also hold d own this button to reverse slip paper
continuously.
RELEASE
When the printer is in the slip mode (the SLIP light is on or
blinking), pr e ss this button to re l e ase slip paper.
Indicator lights
The control panel lights provide information on printer conditions.
Paper roll panel lights
POWER
The POWER light is on whenever the printer is on.
ERROR
This indica tes an err or in the pa pe r roll secti on of the printer. See
Chapter 3 for information on what to do when this light comes on.
PAPER OUT
This light indicates either the end or the near end of the paper roll.
Install a new paper roll and the printer will continue printing.
2-2 Using the Printer
Slip panel lights
POWER
The POWER light is on when the printer is on.
ERROR
This indicates an error in the slip section of the printer. See Chapter
3 for information on what to do when this light comes on.
RELEASE
This light ind icates tha t pla ten an d paper feed r oller ar e re leased s o
that slip paper can be inserte d.
SLIP
This light indicates that the printer is in the slip mode.
Slip Paper Handling
Notes:
Use only slip paper that matches the printer’s specifications. See
Paper Specifications in Chapter 4.
Be sure that the slip is flat, without curls, folds, and wrinkles.
1.Send appropriate control commands from the computer to
print on slip paper.
Using the Printer 2-3
2.When the SLIP light blinks, insert the slip pape r into the slip
paper inlet u si ng the right edge of the slip paper inl e t as a
guide. (Follow steps ➀ and ➁ in the illustration.)
1
2
Note:
There is a label on the document table to assist you how to insert slip
paper.
3.Make sure you insert the slip paper into the inlet as far as it will
go.
4.When the slip sheet is detected by the sensor, the SLIP light is
changed from blinking to on and the paper is automatically
drawn into the printer and printing begins.
Note:
After the slip is detected, the printer moves the slip back and
forth to detect the position of the top edge of the slip. If the
setting position of the slip is not correct, the printer takes a few
seconds to detect the position of the top edge of the slip.
5.After printing when the SLIP light is off, remove the sl ip.
Note:
An optional front extension table (WT-5000) is available for users
who need it to enable handwriting on paper or other uses.
2-4 Using the Printer
Using the MICR Reader (Option)
If your printer has the factory installed optional Magnetic Ink
Characte r R e cognition (MICR) reader that enables the printer to
read and process MICR characters on personal checks, read this
section.
Reading MICR characters on personal checks
To use the MICR function with personal checks, follow the steps
below:
CAUTION:
Do not insert checks with staples in them. This may cause
paper jams, MICR reading errors, and damage to the MICR
head.
Note:
Be sure that the checks are flat, without curls, folds, or wrinkles.
1.Wait unti l the computer sends the FS a 0 command to the
printer, causing it to enter the MICR mode. The SLIP light
blinks.
Using the Printer 2-5
2.Turn the check over so that it is face down with the MICR
characters on the right-hand side. The MICR characters must be
next to the right edg e of the paper inlet.
3.Insert the check s traight into the paper inl et, using the right
edge of the pa pe r inlet as a guide.
4.Insert the check as f ar as it will go. The prin ter will de te ct the
check and start drawing it in.
5.When t he printer sta rts drawing it in, let go of the check
immediately. The SLIP light quits blinking but stays on.
6.When printing and MICR reading are finished, the printer
ejects the check and the SLIP light starts blinking again.
7.Remove the check by pulling it straight up; do not pull it at an
angle. The SLIP light goes off.
See Chapter 3 to find out how to clean the MICR mechanism.
2-6 Using the Printer
Chapter 3
Troubleshooting
Troubleshooting
This chapter gives solutions to some printer problems you may
have.
General problems
The lights on the control panel do not come on.
Make sure that the power supply cables are correctly plugged into
the printer, the power unit, and to the power outlet.
Make sure that power i s supplied to the power outlet. If the outlet
is controlled by a switch or timer, use another outlet.
Printing problems
The paper roll section ERROR light is on (not blinking) and nothing is
printed.
If the PAPER OUT light is on, the paper roll is not installed or is at
or near the end. Install a new paper roll. See Chapter 1 for
instructions.
If the PAPER OUT light is off, make sure t ha t the pape r roll co ver is
properly closed. Press the printer cover until the cover audibly
clicks into place.
An ERROR light is blinking and the printer does not print.
First, turn off the printer and check f or a paper jam . (See the paper
jam descript ion on page 3-4.)
Troubleshooting 3-1
If there is no pape r ja m and the pr inter has been printing for q uite a
while, the print head may be overheated. If the print head is
overheated, the printer will resume printing when the head has
cooled (usually within two or three minutes).
If there is no paper jam and the print head i s not overheated, turn
off the printer and turn it back on after about 10 seconds. If the
ERROR light is still flashing, contact a qualified service person.
The ERROR light is off, but nothing is printed.
Try to run the self test to check that the printer works properly. See
the self test instructions in C hapter 1 to run the se lf test. If the self
test does not work, contact your dealer or a qualified service
person.
If the self test works properly, check the following:
1.Check the connection at both ends of the interface cable
between the printer and the computer. Also make sure that this
cable meets the specifications for both the printer and the
computer.
2.The data transmis si on settin gs may be di ff erent between the
printer and compute r. M ake sure t hat the printer’s DIP switch
settings fo r data transmission are the same as the comp uter’s.
You can pri nt the pri nter’s int erface settings using the self test.
If the printer still does not print, contact your dealer or a qualified
service person.
The slip section of the printer sounds like it is printing, but nothing is
printed.
The ribbon cassette may not be installed properly. See the
instructions in Chapter 1.
The ribbon may be worn out. Replace the ribbon ca ssette as
described in Chapter 1.
3-2 Troubleshooting
Paper roll printing is poor.
Paper dust on the heating element of the thermal print head can
lower the print quality. Try cleani ng the print head as des cri be d
below:
Cleaning the paper roll print head
CAUTIONS:
After printing, the print head can be very hot. Be careful not
to touch it. Also let it cool before you clean it.
Do not damage the print head by touching it with your
fingers or any hard object.
1.Open the paper roll co ver.
2.Clean the thermal element of the print head with a cotton swab
moistened with an alcohol solvent (ethanol, methanol, or IPA).
Radiation plate
Head
The slip section printout is faint.
The ribbon may be worn out. Replace the ribbon ca ssette as
described in Chapter 1.
Thermal element
Troubleshooting 3-3
A line of dots is missing in the printout.
The print head may be damaged. Stop printing and contact your
dealer or a qualified service person.
Paper handling problems
Paper is jammed inside the printer.
CAUTIONS:
Do not touch the print head because it can be very hot after
printing continuously for a long time.
Do not move the print head carriage for the slip section.
To clear a paper jam, follow the steps below:
1.Turn the printer off and open the appropriate printer cover
(either front or pape r roll).
2.If the pape r is ja mmed in the pa pe r roll section, press the cove r
open button to open the cover. Then remove the jammed paper
and put the ro l l back in the printer and close the co ver.
If the paper is jammed in the slip section, open the front cover
and remove the jamme d paper.
3-4 Troubleshooting
3.If paper is caught in the automa tic cutter i n the receipt section
and the paper roll cover cannot be opened, open the cutter
cover as shown below.
4.Then turn the knob until you see in the open ing, as s hown in
the illustration below. This returns the cutter blade to the
normal p osition. A lso notice that there is a label near the cutter
to assist you.
5.Close the cutter cover.
6.Open the paper roll co ver.
7.Remove the jammed paper.
Troubleshooting 3-5
Auto cutter problems
The auto cutter is jammed.
If a foreign obj ec t such as a push p in or paper cl ip dr ops in the auto
cutter an d causes th e auto cutter to lock up, the printe r enters an
error state and begin s the recovery operati on automa tically.
If the probl e m is not serious, the au to cutter re turns to its normal
position without any intervention by th e user.
If the auto cutter doe s not return to its nor m al position by itself,
follow the steps below to correct the problem:
1.Pull the cutter cover toward you so that you can rotate the
cutter mo tor knob.
3-6 Troubleshooting
2.Following the instructions on the label, rotate the knob until the
appears in the hole.
3.Close the cutter cover.
Cleaning the Optional MICR Mechanism
MICA cleaning method (Recommended)
CleaningpointUse cleaning sheetFrequency
MICR head department
MICA system department Adhensive cleaning sheet
* Combine these 2 procedures, if you encounter frequent MICR reading errors.
Moistened Cleaning
sheet
6000 times or for one
month
6000 times or for one
month
The cleaning procedure
During in the self test mode
1) Confirm to set a roll paper and a ribbon cassette to make use a
printer mechanism properly.
Troubleshooting 3-7
2) Turn off th e power switch.
3) Open a front cover(rid).
4) Turn on the power switch while turning on “JOURNAL/
SLIP FEED button.
5) Push “JOURNAL/SLIP FEED” button 3 times.
6) Close a SLIP front cover (rid).
7) Following message wi ll be printed on receipt paper and
“SLIP” LED flushes.
****** WAVEFORM TRANSMISSION MODE
*****
Please set back
8) Peel off the pasteboard portion of a designated point of a
cleaning sheet.
* This procedure, 8) , is required only for an adhesive
cleaning sheet.
3-8 Troubleshooting
9) As a check paper, insert a cleaning sheet into a printer,
* Set yellow non-stick side to be upside when cleaning using
adhesive sh eet.
10) Remove and do a sheet after cleaning sheet discharge.
11) Turn off the power swi tch.
Command code sequence
1) MICA cleaning command <FS c> was installed to clean up.
2) Carry out from 8) to 10) described above in the self test mode.
NOTES
In case of using an adhesive cleaning sheet,
1) peel off only desinated pasteboard.
2) insert f rom correct derect io n, and
3) insert as peeled porti on to be upsid e .
Explanatin of a cleaning sheet
Moistened Cleaning sheet
PRESAT brand (KIC) “CHECK READER CLEANING CARD” or
equivalent cleaning sheet is required.
Adhesice cleaning sheet (Refer to Figure 2)
Part Name : Sheet roller cleaning, A
Part Number : 1038046
Troubleshooting 3-9
Hexadecimal Dump
This feature allows experienced users to see exactly what data is
coming to the printe r. This can be useful in finding software
problems. When you turn on the hex dum p function, the printe r
prints all commands and other data in hexadecimal format along
with a guide section to help you find specific commands.
To use the hex dump feature, follow these steps:
1.After you make sure that the printer is off , open the cover.
2.Hold down the FEED butto n while you turn on the printer.
3.Close the cover.
4.Run any software program that s e nds data to the printer. The
printer prints “Hexadecimal Dump” and then all the codes it
receives i n a two-column format. The first col u mn conta ins the
hexadecimal codes and the second column gives the ASCII
characters that correspond to the codes.
mm (1/6”) feed)
Approximately 50 mm/second
(approximately 2.0”/second)
High and low speeds are switched
automatically depending on the voltage
applied to the printer and the temperature
of the environment.
Approximately 35 mm/second
(approximately 1.4”/second) when a
ladder bar c ode is printed .
×180 dpi [the number of dots per
Note:
Printing speed may be slower, depending on the data transmission
speed and the combination of control commands.
4-2 Reference Information
Paper feeding speed:Approximately 70 mm/second
(approximately 2.76”/second) continuous
printing
Line spacing (default): 4.23 mm (1/6”)
Programmable by control com mand.
Number of characters: Alphanumeric characters: 95
International ch aracters: 3 2
Extended graphics: 128
×10 page s
(including one space page)
Character structure:Font A: 12
×24 (including 2-dot spacing
in ho rizontal)
Font B: 9
×24 (including 2- dot s p aci ng in
horizontal)
Font A is the default
Character size, characters per line
CPL
21
28
Double-width/
Double-height
W x H
(mm)
2.82 x 6.77
(.11” x .27”)
1.98 x 6.77
(.08” x .27”)
StandardDouble-heightDouble-width
W x H
(mm)
Font A
12 x 24
Font B
9 x 24
* CPL = Characters Per Line
* Space between characters is not included
* Characters can be scaled up to 64 times as large as the standard sizes.
1.41 x 3.39
(.06” x .13”)
0.99 x 3.39
(.04” x .13”)
CPL
42
56
W x H
(mm)
1.41 x 6.77
(.06” x .27”)
0.99 x 6.77
(.04” x .27”)
CPL
42
56
W x H
(mm)
2.82 x 3.39
(.11” x .13”)
1.98 x 3.39
(.08” x .13”)
CPL
21
28
Reference Information 4-3
Ribbon Specifications
Type: Exclusive cassette ri bbon
Ribbon cassette
specifications:
Part number: ERC-31 (P), ERC-31(B)
Color:(P) Purple, (B) Black
Ribbon life: (P) 7,000,000 characters
MICR Reader (Option)
The MICR reader is a factory-installed option.
Available fonts:E-13B, CMC7
Reading method:Magnetic bias
Recognition rating:98% or more at 25°C (75°F)
Rating = ([total checks – nu mber misread
or not identified]/total checks) × 100
Check paper tested is EPSON standard
check pap e r. Checks mus t be flat, without
curls, folds, or wrinkles. The magnetic bias
method is used for read ing.
Paper type:Normal check paper with thickness of 0.09
to 0.36 mm (0.0035 to 0.141”)
Size: 70 mm
(A4) (2.76”
4-4 Reference Information
× 70 mm to 210 mm × 297 mm
× 2.76” to 8.27” × 11.69”)
Paper Specifications
80±
0.5
1.0
mm 3.15±
0.02
0.04
Paper feed method: Friction feed
Paper feed pitch: Default 4.23 mm (1/6”)
Paper feed speed:
Slip:
Paper roll:Approximately 70 mm/second (2.76
Paper roll (single-ply): Size: Width: 79.5 mm ± 0.5 mm
Approximately 60.3 msec/line
(4.23 mm (1/6”) feeding)
Approximately 86.4 mm/second (3.4
inches/second) (continuous feeding)
inches/second) (continuous feeding)
(3.13” ± 0.02”)
Maximum
outside
diameter:
Pape r ro ll
spool
diameter:
Take up
paper roll
width:
83 mm (3.27”)
Inside: 12 mm (0.47”)
Outside: 18 mm (0.71”)
Paper must not be pasted
to the paper roll spool.
Reference Information 4-5
Slip paper
Paper type: Normal paper
Carbon copy paper
Pressure se nsit ive paper
Total
thicknes s:
0.09 to 0.36 mm (.0035 to
.0141”)
See “Copy capability and paper thickness”
on the nex t pa ge for more informatio n.
Size
(W
×L):
70 mm
× 297 mm (A4)
(2.76”
×70 mm to 210 mm
×2.76”to 8.27” ×
11.69”)
Ambient temperature
and copy capability
Copy capability is greatly influe nced by
the ambient temperature, so printing must
be performed under th e conditions
described i n the ta ble below.
Relationship between ambient temperature and
number of copies
Number of copiesAmbient temperature (print mode)
Original + 4 copiesApprox. 20° to 45°C (68° to 113°F)
Original + 1 to 3 copies5° to 45°C (41° to 113°F)
4-6 Reference Information
Copy capability and
paper thickness:
Normal paper (single-ply): 0.09 to 0.2 mm
(.0035 to .0079”)
Carbon copy paper combination:
5 sheets maximum (original + 4 copies) at
20° to 45°C (68° to 113°F)
Backing paper:0.06 to 0.15 mm (.0023 to .0059”)
Copy and original:0.04 to 0.07 mm (.0015 to .0028”)
Carbon paper:Approximately 0.035 mm (.0014”)
Total thickness:0.30 mm (.0118”) or less (for any
combination, from a single original to an
original + 3 copies)
0.36 mm (.0141”) or less (for any
combination, from a single original to an
original + 4 copies)
Pressure se nsit ive paper:
5 sheets maximum (original + 4 copies) at
20° to 45°C (68° to 113°F)
Backing paper:0.06 to 0.15 mm (.0023 to .0059”)Copy and original:0.06 to 0.075 mm (.0023 to .003”)Total thickness:0.24 mm (.0094”) or less (original to
original + 3 copies)
0.30 mm (.0118”) or less (original + 4
copies)
Note:
When using multi-ply paper that consists of an original and three or
four copies, be sure to print with a 9
× 9 font. If a 7 × 9 font is used,
some characters on some of the copies may not be readable.
Reference Information 4-7
Notes on slip paper
Paper feed directionGlued area
❏The slip paper must b e flat, without curls or wrinkles,
especially at the top edges. Otherwise, the paper may rub
against the ribbon and become dirty.
❏ T here m us t be no g lue on th e bottom edge. Choose slip paper
carefully since paper feeding and insertion are affected by
gluing conditions (such as glu e quality, m ethod, and length)
and glue location (see the illustration below). Be especially
careful when slip paper is wide and has glue on the left edge,
since it may not feed in a straight line.
.
OK to use
Do not use
Use carefully
OK to use
❏ Since the BOF sensor uses a photo detector, do not use paper
that has holes at the detector position, or is translucent.
4-8 Reference Information
❏ Since the TOF sensor uses a reflective photo sensor and it
detects from the back of slip paper, do not use paper that has
holes or d ark portions with low reflection (les s than 40%
reflection ) at the sensor position.
31
Form stopper position
Slip feeding roller
position
38.5
18.9
1.3
18
8
TOF sensor
position
Center of the print head
1.8
37.2
MICR head
39
Paper feed direction
Area where paper holes are prohibited
and reflection rate for the back of
paper should be 40% or more.
Paper feed direction
Slip side guide
BOF sensor
15
24
21.9
3.6
10
[ All the numeric values are typical. ]
Paper holes and translucence
prohibited area.
[Units: mm (All the numeric values are typical.)]
❏Use thinner paper (N30 or e quivalent) between the top a nd
bottom sh e ets of multi-ply paper. I f thick paper i s used, the
copy capability is lowered.
300mVpp or less (only when the
printer is u sed with the MICR
reader).
Mean: approximately 1.9A
(charact e r font A α-N all columns
printing)
Peak: approximately 8.0A (20 msec)
When the print platen is released:
2.0A (200 msec)
Mean: approximately 1.5A
(charact e r font A α-N all columns
printing)
Peak: App roximat el y 5. 0A (20 msec )
Mechanism: 12,000,000 lines
4-10 Reference Information
Print head:150 million characters
(when in the average of
2 dots/wi re pe r
character)
MICR reader
mechanism (only
when the pri nter
is used with the
MICR reader):
MTBF:180,000 hours
Failure is defined
as Random
Failure occ urring
at the time of the
Random Failure
Period.
MCBF:29,000,000 lines
This is an average
failure interval
based on failures
relating to
wearout and
random failures
up to the life of 12
million lines.
240,000 passes
The MICR reader is
defined to have
reached the end of its
life when it reaches the
beginnin g of the
Wearout Period.
Receipt:Life:Mechanism: 15,000,000 lines
Thermal head:100 mill ion p ulses,
100 km
Auto cutter:1,500,000 cuts
MTBF:180,000 hours
MCBF:37,000,000 lines
Reference Information 4-11
Environmental Conditions
Temperature:Operating: 5° to 45°C (41° to 113°F)
Storage: -10° to 50°C (14° to 122° F)
(except for paper)
Humidity:Operating:10 to 90% RH
Storage: 10 to 90% RH (except for
paper)
4-12 Reference Information
Chapter 5
Commands
Command Notation
[Name]The name of the command.
[Format]The code sequence.
[Range]Gives the allowable ranges for the arguments.
[Description] Describes the function of the command.
Explanation of Terms
LSBLeast Significant Bit
Control Commands
HT
[Name]Horizontal tab
[Format]ASCIIHT
[Description] Moves the print position to the next horizontal tab position.
ASCII indicates the ASCII equivalents.
Hex indicates the hexadecimal equivalents .
Decimal indicates the decimal equivalents.
[ ]k indicates the contents of the [ ] should be repeated k times.
Hex09
Decimal9
LF
[Name]Print and line feed
[Format]ASCIILF
Hex0A
Decimal10
[Description] Prints the data in the print buffer and feeds one line based on the current
line sp acing .
FF
[Name]➀ Print and eject cut sheet (in standard mode)
➁ Print and return to standard mode (in page mode)
Commands 5-1
[Format]ASCIIFF
Hex0C
Decimal12
[Description] ➀ Prints the data in the print buffer and ejects the slip paper (when the
slip paper is selected as the print sheet).
➁ In page mode, prints the data in the print buffer collectively and
returns to standard mode.
CR
[Name]Print and carriage return
[Format]ASCIICR
Hex0D
Decimal1 3
[Description]
PaperAutomatic line feed enabledAutomatic line feed disabled
Paper rollFunctions as same as LFIgnored
Slip paperFunctions as same as LF
• This c ommand is ignored with a serial interface.
• This command is set accor d ing to the DIP switch 1-1 setting at
power-on or resetting the printer with a parallel interface .
Prints the data in the print buffer
and does not feed the paper.
CAN
[Name]Cancel print data in page mode
[Format]ASCIICAN
Hex18
Decimal24
[Description] In page mode, deletes all the print data in the current printabl e area.
DLE EOT
[Name]Real-time status transmission
[Format]ASCIIDLEEOT
[Range]1 ≤ n ≤ 5
n
Hex1004
Decimal164
n
n
n
5-2 Commands
[Description] Transmits the selected printer status specified by n in real time, according
to the following parameters:
n
= 1:Transmit printer status
n
= 2:Transmit off-line status
n
= 3:Transmit error status
n
= 4:Transmit paper roll sensor status
n
= 5:Transmit slip paper status
DLE ENQ
[Name]Real-time request to printer
[Format]ASCIIDLEENQ
[Range]1 ≤ n ≤ 3
[Description] Responds to a request from the host computer. n specifies the request as
nRequest
1Recover from an error and restart printing from the line where the error occurred
2Recover from an error after clearing the receive and print buffers
3Cancel the slip waiting status
n
Hex1005
Decimal165
follows:
n
n
n
ESC FF
[Name]Print data in page mode
[Format]ASCIIESCFF
Hex1B0C
Decimal2712
[Description] In page mode, prints all buffered data in the printin g area collectively.
ESC SP
[Name]Set right-side character spacing
[Format]ASCIIESCSP
[Range]0 ≤ n ≤ 255
n
Hex1B20
Decimal2732
n
n
n
Commands 5-3
[Description]Sets the character spacing for the right side of the character to [n ×
horizontal or vertical motion units].
ESC !
n
[Name]Select print mode(s)
[Format]ASCIIESC!
Hex1B21
Decimal2733
[Range]0 ≤ n ≤ 255
[Description] Selects print mode(s) using n as follows:
BitOff/OnHexDecimalFunction
Off000
0
On011
1---Undefined.
2---Undefined.
Off000Emphasized mode not selected.
3
On088Emphasized mode selected.
Off000Double-height mode not selected.
4
On1016Double-height mode selected.
Off000Double-width mode not selected.
5
On2032Double-width mode selected.
6---Undefined.
Off000Underline mode not selected.
7
On80128Underline mode selected.
Character font A (12 x 24 for the paper roll and 9 x 9
for the slip paper) selected.
Character font B (9 x 24 for the paper roll and 7 x 9
for the slip paper) selected.
n
n
n
• Determine the value s of n by adding the values of all th e characte ristics you want to
select.
n
L nH
ESC $
[Name]Set absolute print position
[Format]ASCIIESC$
Hex1B24
Decimal2736
5-4 Commands
n
n
n
L nH
L nH
L nH
L
[Range]0 ≤
[Description] Sets the print starting position from the beginning of the line.
n
≤ 255
H
n
≤ 255
0 ≤
• The distance from the beginning of the line to the print
position is [(
unit)] inches.
L
H
n
n
+
× 256) × (vertical or horizontal moti on
ESC %
[Name]Select/cancel user-defined character set
[Format]ASCIIESC%
[Range]0 ≤ n ≤ 255
[Description] Selects or cancels the user-defined charac ter set.
• When the LSB is 0, the user-defined character set is canceled
and the intern al character set is s e le ct ed.
• When the LSB is 1, the user-defined character set is selected.
y c1 c2 [x1 d1...d(y
Hex1B26
Decimal2738
(For the paper roll)
y
= 3
32 ≤ c1 ≤ c2 ≤ 126
0 ≤ x ≤ 12 Font A (12 × 24)
0 ≤ x ≤ 9 Font B (9 × 24)
d1 ... d(y
0 ≤
(For slip paper)
y
= 2
32
≤ c1 ≤ c2 ≤ 126
0 ≤ x ≤ 12 Font A (9 × 9)
0 ≤ x ≤ 9 Font B (7 × 9)
d1 ... d(y
0 ≤
×
×
xk)
xk)
≤ 255
≤ 255
×
x1)]...[xk d1...d(y × xk)]
y c1 c2 [x1 d1...d(y
[xk d1...d(y
y c1 c2 [x1 d1...d(y
[xk d1...d(y
y c1 c2 [x1 d1...d(y
[xk d1...d(y
×
×
×
xk)]
xk)]
xk)]
×
×
×
n
n
n
x1)]...
x1)]...
x1)]...
Commands 5-5
•y specifies the number of bytes in the vertical direction.
•c1 specifies the beginning character code for the definition, and
c2
specifies the final code.
•x specifies the number of dots in the horizontal direction.
•d is the dot data for the characters. The dot pattern is in the
horizontal direction from the left side. Any remaining dots on
the right side are blank.
• The allowable charact e r c ode r ange is from ASCI I code
20H(32) to 7EH(126).
• The data to define a user-defined character is
(y × x) bytes.
• Set a corr es po nding bit to 1 to pr int a dot or 0 to n ot print a dot.
m n
L nH
d1 ...
dk
ESC ✻
[Name]Select bit-image mode
[Format]ASCIIESC
Hex1B2A
Decimal2742
[Range]
m
0 ≤
0 ≤
m
= 0, 1, 32, 33 (for the paper roll)
= 0, 1 (for the slip paper)
L
n
≤ 255
H
n
≤ 3
L nH
✻
m n
m n
m n
L nH
L nH
d1 ...
d1 ...
d1 ...
k
k
k
0 ≤ d ≤ 255
[Description]Selects a bit-image mode using m for the number of dots specified by
L
and
H
n
, as follows:
n
(For the paper roll)
Vertical Direction
mMode
08-dot single-density860 DPI90 DPIn
18-dot double-density860 DPI180 DPIn
3224-dot single-density24180 DPI90 DPI(n
3324-dot double-density24180 DPI180 DPI(n
Number of
Bits
Dot
Density
Horizontal
direction
Dot
Density
Number of Data (K)
+ nH × 256
L
+ nH × 256
L
+ nH × 256) × 3
L
+ nH × 256) × 3
L
5-6 Commands
(For slip paper)
Number of
•The
Bits for
Vertical
Data
L
n
and
mMode
08-dot single-density8Available400 n
18-dot double-density 8Not available 800 n
Horizontal Direction
Dot
Adjacency
H
n
indicate the number of dots of the bit image in
Number
of Dots
Number of Data
(K)
+ nH × 256
L
+ nH × 256
L
the horizontal direction. The number of dots is calculated by
L
H
n
n
+
× 256.
• If the bit-image data input exceeds the number of dots to be
printed on a line, the excess data is ignored.
•d indicates the bit-image data. Set a corresponding bit to 1 to
print a dot or to 0 to not print a dot.
[Range]0 ≤ n ≤ 255
[Description] Turns on or off white/black reverse printing mode.
5-20 Commands
Maximum Number of
Horizontal Dots
800
400
• When the LSB is 0, white/black rever se mode is turned off.
• When the LSB is 1, white/black rever se mode is turned on.
GS H
n
[Name]Select printing position of HRI characters
[Format]ASCIIGSH
Hex1D48
Decimal2972
n
n
n
[Range]0 ≤ n ≤ 3, 48 ≤ n ≤ 51
[Description] Selects the printing position of HRI characters when printing a bar code.
n
selects the printing position as follows:
nPrinting posiition
0, 48Not printed.
1, 49Above bar code.
2, 50Below bar code.
3, 51Both above and below the bar code.
• HRI indicates Human Readable I nterpretation.
GS I
n
[Name]Transmit printer ID
[Format]ASCIIGSI
Hex1D49
Decimal2973
n
n
n
[Range]1 ≤ n ≤ 3, 49 ≤ n ≤ 51
[Description] Transmits the printer ID specified by n as follows:
nPrinter IDSpecificationID (hexidecimal)
1, 49Printer model IDTM-H5000/H5000P0FH
2, 50Type IDSee table below.
3, 51ROM version IDDepends on ROM version.
n
=2, Type ID
BitOff/OnHexDecimalFunction
0Off000Two-byte character code not supported.
1On022Auto-cutter equipped.
Off000DIP switch 2-2 is set to off.
2
On044DIP switch 2-2 is set to on.
Commands 5-21
BitOff/OnHexDecimalFunction
Off000No MICR reader.
3
On088A MICR reader is installed.
4Off000Not used. Fixed to Off.
5---Undefined.
6---Undefined.
7Off000Not used. Fixed to Off.
L nH
GS L
n
[Name]Set left margin
[Format]ASCIIGSL
Hex1D4C
Decimal2976
L
0 ≤
n
n
≤ 255
H
≤ 255
[Range]0 ≤
[Description] Sets the left margin using
• The left margin is set to [(
n
L
and
L
n
L
n
L
n
H
n
in st a ndar d mode.
n
H
n
H
n
H
n
L
H
n
+
× 256) × horizontal motion
unit)] inches from the beginning of the line.
GS P
x y
[Name]Set horizontal and vertical motion units
[Format]ASCIIGSP
Hex1D50
Decimal2980
xy
xy
xy
[Range]0 ≤ x ≤ 255
0 ≤ y ≤ 255
[Description]Sets the horizontal and vertical motion units to 1/x inch and 1/y
inches, respectively.
•When x and y are set to 0, the default setting of each value is
used.
➀
GS V m ➁ GS V
m n
[Name]Select cut mode and cut paper
[Format]
ASCIIGSV
➀
Hex1D56
Decimal2986
ASCIIGSV
➁
Hex1D56
Decimal2986
[Range]
m = 1, 49
➀
m =
➁
66, 0 ≤ n ≤ 255
5-22 Commands
m
m
m
mn
mn
mn
[Description]Selects a mode for cutting paper and executes paper cutting. The
value of m selects the mode as follows:
m
Print mode
1, 49Partial cut (one point left uncut)
66
Feeds paper (cutting position + [n × (vertical motion unit)]), and cuts the
paper partially (one point left uncut)
n
L nH
GS W
[Name]Set printing area width
L
[Format]ASCIIGSW
Hex1D57
Decimal2987
L
0 ≤
n
n
≤ 255
H
≤ 255
[Range]0 ≤
n
L
n
L
n
[Description] Sets the printing area width to the area specified by
standard mode
•
The printing area width is set to [(
.
H
n
H
n
H
n
L
H
n
n
+
× 256) × horizontal
n
L
and
n
motion unit)] inches from the left margin.
L nH
GS \
n
[Name]Set relative vertical print position in page mode
L nH
[Format]ASCIIGS\
Hex1D5C
Decimal2992
L
0 ≤
n
n
≤ 255
H
≤ 255
[Range]0 ≤
n
n
n
L nH
L nH
[Description]Sets th e r e lative vertical print starting pos ition from the current
position in page mode.
•
This command sets the distance from the current position to
L
H
n
n
[(
+
× 256) × vertical or horizontal motion unit] inches.
GS ^
r t m
[Name]Execute macro
[Format]ASCIIGS^
Hex1D5E
Decimal2994
r t m
r t m
r t m
[Range]0 ≤ r ≤ 255
0 ≤ t ≤ 255
m
= 0, 1
[Description] Executes a macro.
r
•
specifies the number of times to execute the macro.
t
•
specifies the waiting time for executing the macro.
The waiting time is t × 100 msec for every macro execution.
H
in
Commands 5-23
•
m specifies macro executing mode.
•
When m = 0:
The macro executes r times continuously with interval specified by t.
•
When m = 1:
After waiting for the period spe cifie d by t, the PAPE R OUT and SLIP
LED indicators blink and the printer waits for the FEED, FORWAR D
or REVERSE button to be pressed. After the button is pressed, the
printer executes the macro once. The printer repeats the operation r
times.
GS a
n
[Name]Enable/Disable Automatic S t atus Back (ASB)
[Format]ASCIIGSa
Hex1D61
Decimal2997
n
n
n
[Range]0 ≤ n ≤ 255
[Description]Enables or disables ASB and specifies the status items to include, using
n
as follows:
Bit Off/OnHex DecimalStatus for ASB
Off000Drawer kick-out connector pin 3 status disabled.
0
On011Drawer kick-out connector pin 3 status enabled.
Binary-level bar codes are as follows:
CODE39, ITF, CODABAR
Commands 5-27
MICR Control Commands (only for printers with MICR)
DLE EOT BS
n
[Name]Real-time MICR status transmission
[Format]ASCIIDLEEOTBS
Hex 100408
Decimal1648
[Range]
n
= 1
n
n
n
[Description] Transmits the selected MICR status specified by n in real ti me as f ollows :
n
1
FS a 0
n
Function
Transmit MICR status
[Name]Read check p ap e r
[Format]ASCIIFSa0
Hex1C6130
Decimal289748
[Range]0 ≤ n ≤ 25 5
[Description]Selects MICR function and reads MICR characters specified by n as
follows:
Bit Off/OnHex DecimalFunction
0
1
2,3---Undefined
4 Off000Not used. Fixed to Off.
5,6---Undefined
7Off000Not used. Fixed to Off.
Readable fonts.
See the table below.
Readable Fonts
Bit 1Bit 0Font
00E13B
01CMC7
10Undefined
11Undefined
5-28 Commands
FS a 1
[Name]Load check paper to print starting position
[Format]ASCIIFSa1
Hex1C6131
Decimal289749
[Description] Loads c heck paper to the print starting position
FS a 2
[Name]Eject check paper
[Format]ASCIIFSa2
Hex1C6132
Decimal289750
[Description] Ejects check paper
FS b
[Name]Request retransmission of check paper reading result
[Format]ASCIIFSb
Hex1C62
Decimal2898
[Description] Retransmits the previous check paper (MICR character) r ead in g resu lts.
FS c
[Name]MICR mecha ni sm cleani ng
[Format]ASCIIFSc
Hex1C63
Decimal2899
[Description] Cleans the MICR mechanism.
Commands 5-29
5-30 Commands
Appendix A
Dip Switch and Paper Near End Settings
Although the factory settings are best for almost all uses, if you
have special requirements, you can cha nge the DIP switch or paper
near end setting s.
Setting the DIP Switches
DIP switch functions
Your pr inter has two sets of DIP switches. The functions of th e
switches are shown in the following tables.
Serial interface specification
Set 1
SWFunctionONOFF
1-1Data receive errorIgnoredPrints “?”
1-2Receive buffer capacity45 bytes4K bytes
1-3HandshakingXON/XOFFDTR/DSR
1-4Data word length7 bits8 bits
1-5Parity checkEnabledDisabled
1-6Parity selectionEvenOdd
1-7
Transmission speed (See the table below)
1-8
Dip Switch and Paper Near End Settings A-1
Transmission Speed
Transmission Speed (BPS)-bits per second1-71-8
2400ONON
4800OFFON
9600ONOFF
19200OFFOFF
Set 2
SW FunctionONOFF
Handshaking (BUSY
2-1
condition)
Customer display
2-2
(DM-D) connection
2-3
Selects print densityRefer to table below
2-4
2-5 Reserved: do not change settings
Receive buffer full
ConnectedNot connected
Off line or
receive buffer full
2-6
2-7 I/F pin 6 reset signalEnabledDisabled
2-8 I/F pin 25 reset signal EnabledDisabled
Fixed to OFF
Print Density Selection
Print DensitySW 2-3SW 2-4
1 (Light)ONON
2OFFOFF
3ONOFF
4 (Dark)OFFON
A-2 Dip Switch and Paper Near End Settings
Notes:
When pin 6 of the interface connector is used for the reset signal, the printer is
•
reset at MARK on the RS-232 level.
When pin 25 of the interface connector is used for the reset signal, the printer
•
is reset at SPACE on the RS-232 level or at HIGH on the TTL level.
Changes in DIP switch settings (excluding switches 2-7 and 2-8 interface reset
•
signals) are recognized only when the printer power is turned on or when the
printer is reset by using the interface. If the DIP switch setting is changed after
the printer power is turned on, the change does not take effect until the
printer is turned on again or is reset.
If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may
•
be reset, depending on the signal state. DIP switches should not be changed
while the printer power is on.
If the print density is set to level 3 or 4, the printing will be at the low speed.
•
Dip Switch and Paper Near End Settings A-3
Parallel interface specification
Set 1
SWFunctionONOFF
1-1Auto line feedAlways enabledAlways disabled
1-2Receive buffer capacity45 bytes4K bytes
1-3 ~
Undefined——
1-8
Set 2
SWFunctionONOFF
2-1
2-2
2-3
2-4
2-5 ~
2-7
2-8
Handshaking (BUSY
condition)
Reserved
(Do not change settings)
Selects print densityRefer to table below
Reserved
(Do not change settings)
I/F pin 31 reset signal
(Do not change settings)
•Receive buffer full
•Reading data
Fixed to Off
Fixed to Off
Fixed to On
•Off-line
•Receive buffer full
•Reading data
A-4 Dip Switch and Paper Near End Settings
Print Density Selection
Print DensitySW 2-3SW 2-4
1 (Light)ONON
2OFFOFF
3ONOFF
4 (Dark)OFFON
Notes:
When pin 6 of the interface connector is used for the reset signal, the printer is
•
reset at MARK on the RS-232 level.
When pin 25 of the interface connector is used for the reset signal, the printer
•
is reset at SPACE on the RS-232 level or at HIGH on the TTL level.
Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are
•
recognized only when the printer power is turned on or when the printer is
reset by using the interface. If the DIP switch setting is changed after the
printer power is turned on, the change does not take effect until the printer is
turned on again or is reset.
If you turn on DIP switch 2-8 while the printer is turned on, the printer may be
•
reset, depending on the signal state. DIP switches should not be changed
while the printer power is on.
If the print density is set to level 3 or 4, the printing will be at the low speed.
•
Dip Switch and Paper Near End Settings A-5
Changing the DIP switch settings
If you need to change settings, follow the steps below to make your
changes:
CAUTION:
Turn off the printer while removing the DIP switch cover to
prevent an electric short, which can damage the printer.
1.Make sure the printer i s turned off.
2. Remove th e s c re w f r o m t he DIP swit ch cove r. Then take off t he
DIP switch cover, as shown in the illustration below.
DSW1 DSW2
3.Set the switches using a pointed tool, such as tweezers or a
small screwdri ve r.
4.Replace the DIP switch cover. Then secure it with the screw.
The new se ttings take e ffect whe n you turn on the printe r.
A-6 Dip Switch and Paper Near End Settings
Adjusting the Paper Near End Sensor
The paper near end sensor detects when paper is a lmo st gone by
measuring the diameter of the paper roll. The sensor has two
settings.
Because of variations in paper roll cores, it is not possible for the
sensor to measure e xa ctly the length of paper left on the roll whe n
the senso r is triggered . Of the two se ttings, the factory setting
(lower) leaves the least amount of paper on the roll when the
sensor is triggered. If you want mo re paper left, change the se tting
as described below.
Note:
The factory setting is based on a paper roll core with an outside
diameter of 18mm and an inside diameter of 12mm. If you use a
paper roll with a core with an outside diameter of more than 18mm,
it is better to change to the upper setting, as described below.
1.Open the paper roll co ver, and remove the pape r roll.
2.Loosen th e adjusting screw and move the tab up to the up pe r
setting.
Tab
POWER
ERROR
PAPER
OUT
FEED
Screw
3.Tighten the adjusti ng screw, a nd check to be sure that the
detecting lever moves freely.
Dip Switch and Paper Near End Settings A-7
4.Replace the paper roll.
A-8 Dip Switch and Paper Near End Settings
Appendix B
EPSON
EPSON AMERICA INC./OEM DIV. 20770 Madrona Ave.
EPSON EUROPE B.V. Prof. J.H. Bavincklaan 5
EPSON Deutschland GmbH Zülpicher Strasse 6, 40549
EPSON U.K. LIMITED Campus 100 Maylands Ave.
EPSON FRANCE S.A. 68 Bis Rue Marjolin B.P. 320 92305
Sales Subsidiaries
Torrance, CA 90559-2842 U.S.A.
Tel : 1-310-787-6300
Fax : 1-310-782-5350
1183 AT Amstelveen The Netherlands
Tel : 31-(0)20-5475-251
Fax : 31-(0)20-6454-315
Düsseldorf 11, Germany
Tel : 49-(0)211-5603218
Fax : 49-(0)211-8584768
Hemel Hempstead Herts. HP2 7TJ
United Kingdom
Tel : 44-1(0)442-61144
Fax : 44-1-(0)442-227-244
Levallois Perret Cedex, France
Tel : 33-(0)1-40-87-38-62
Fax : 33-(0)1-47-37-15-10
EPSON IBERICA, S.A. Avda. de Roma, 18-26
08290 Cerdanyola del Vallès (Barcelona), Spain
Tel : 34-(9)3-582-2500
Fax : 34-(9)(3-582-1555
EPSON ITALIA S.P.A. V.le F IIi Casiraghi, 427
EPSON SINGAPORE PTE. LTD. No. 1 Raffles Place #26-00 OUB
20099 Sesto Si Giovanni (Milan), Italy
Tel : (39)226-2331
Fax (39)2244-0750
Centre Singapore, 0104
Tel : 5-530477
Fax : 5-5338119
EPSON Sales Subsidiaries B-1
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