Epson TM-H5000II series, TM-H5000IIP Operator's Manual

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Retu rn to m ain m en u
TM-H5000II series
Operator’s Manual
Using this o nline operat or’s guide
The words on the left side of this screen are b ookmark s for all the topics in this guide.
Use the scroll bar next to the bookmarks to find any topic you want. Click a bookmark to instantly jump to its topic. (If you wish, you can increase the size of the bookmark area by dragging the dividing bar to the right.)
Use the scroll bar on the right side of this screen to move through the text.
Use the zoom tools to magnify or reduce the page display. Click the Find but ton if you wa nt to se ar ch f or a pa rti cu lar term .
(However, using the bookmarks is usually quicker.)
Complete online documentation for Acrobat Reader is located in the Help directory for Acrobat Reader.
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hybrid printer
TM-H5000II series
Operator’s Ma nua l
MICR Option Included
400826500
Printed in Japan
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Printer Pa rt s an d Labels
Auto-cutter cover
Front cover
On/Off switch
Caution Labels
Paper roll cover
Paper roll control panel
Slip paper control panel
POWER ERROR PAPER
OUT
FEED
FORWARD
REVERSE RELEASE
POWER ERROR RELEASE SLIP
CAUTION:
Thermal head and printer head are hot.
ATTENTION:
La téte thermique et la téte d’imprimante sont chaudes.
VORSICHT:
Der Thermalkopf und der Druckerkopf sind heiß.
CAUTION:
Caution labels for drawer kick-out and display module connectors.
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Instruction Labels
Ribbon installation label inside front cover
2
1
Label af f i x ed o n the document table
Label inside paper roll cover
Label inside cutter section
CAUTION:
Caution labels for drawer kick-out and display module connectors.
Printerd in Japan
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Quick Reference
This Quick Reference will direct you to key areas of this Opera tor’s Manual. For a complete listing of topics, see the Contents.
Printer Parts and Labels inside front cover Ordering Paper and Ribbons page viii
Where to order paper and ribbons.
Setting Up the Printer page 1-1
How to set up the printer.
Installing and Replacing Paper page 1-10
How to load or change the roll paper.
Validating and Verifying Checks page 2-5
How to validate an d verify checks using the optional Ma gnetic Ink Character Recognition (MICR) Reader.
Solving Problems page 3-1
How to correct problems.
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or t ransmitte d in any form or b y any means , electron ic, mechanic al, photocopying, recording, or oth erwise, with out the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liabl e against any da mages or problems a rising from the use of any opt ions or any cons umable pr oducts other t han tho se designa ted as Original Epson Products or Epson Approved Products by Se iko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation. ESC/POS is a registered trademark of Seiko Epson Corporation.
NOTICE:
The contents of this manual are subject to change without notice.
Copyrigh t © 1997 by Seiko Epson Corporation, Nagano, Japan .
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FCC CLASS A
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful int erference , in whic h case the user will b e required to correct the interference at his own expense.
WARNING
The connection of a n on-shielded pr inter int erface cabl e to this pri nter will i nvalidate the FCC Verification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
FOR CANADIAN USERS
This Class A digital apparatus meets all requirements of the Canadian Interference­Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement sur le matériel brouileur du Canada.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emis sionswert kleiner al s 70 dB(A) (basierend au f ISO 7779).
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DECLARATION OF CONFORMITY
Product Name: Printer Model Name: M128C
This printer conforms to the following Directives and Norms:
Directive 89/336/EEC
EN 55022 (1987 and 1994 2nd/1995) Class B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988)
Directive 90/384/EEC
EN45501: (1992)
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EMI and Safety Standards Applied
The following standards are applied only to the printers that are so labeled. (EM C is tested using the EPSON PS-170 power supply)
Europe: CE marking
EN55022 EN50082-1 EN45501
Safety Standard: TÜV
North America: EMI: FCC Class A
Safety standards: UL 1950-2TH-D3
C-UL
Japan: EMI: VCCI Class 1
China (the People’s Republic of China):
Safety standards:GB4943-1995
Oceania: EMI: AS/NZS 3548 class B
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About This Manual
Setting Up and Using
Chapter 1
the DIP switches, and adjusting the paper near end sensor.
Chapter 2 Chapter 3
contains information on unpacking the printer, setting it up, setting
contains information on using the printer.
contains troubleshooting information.
Reference
Chapter 4 Appendix A
and
Appendix B
contains specifications
tells how to change the DIP switch and paper near end settings,
lists the EPSON Sales Subsidiaries and their addresses.
Warnings, Cautions, and No te s
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to your equipment.
Note:
Notes have important information and useful tips on the operation of your printer.
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Introduction
Features
The TM-H5000II and TM-H5000IIP are high-quality POS printers that can print on slip and receipt paper (paper roll). The printers have the following features:
Slip Section
Wide slip paper capability (maximum characters per line: 88 with 7 × 9 font). Copy printing is possible. High throughput using bidirectional, minimum distance printing. Optional Magnetic Ink Character Recognition (MICR) reader that enables the
printer to perform consecutive reading and processing of MICR characters and printing endorsements.
Receipt Section
High speed printing with collective printing. The standard auto-cutter provides easy user operation. Ladder bar code printing is possible by using a bar code command. New paper handling enables easy paper roll loading.
Both Receipt and Slip
Standard EPSON customer display series connector (DM-D102-012/DM-D203-
012) (Available only for the serial interface model).
Selectable receive buffer size (45 bytes or 4K bytes).
®
Command protocol based on the ECS/POS Automatic Status Back (ASB) function that automatically transmits changes in
the printer status.
standard.
Available non-volatile bit image buffer size (384K bytes)
vii Introduction
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Options and Accessories
Direct connection display modules, DM-D102-012 and DM-D203-012
(Available only for the serial interface model)
EPSON power supply unit, PS-170 EPSON ribbon cassette, ERC-31(P) / ERC-31(B) Front extension table, WT-5000 MICR feed roller cleaning sheet (adhesive type)
Part name: Sheet-roller cleaning-A Part code: Epson 1038046
For cleaning the MICR head, use the following cleaning sheet that is
commercially available:
Supplier name: PRESAT brand (KIC) Part name: CHE CK READER CLEANING CARD or
equivalent
Ordering Paper and Supplies
Thermal paper can be ordered from the supplier in your area.
Specified Thermal Paper: NTP080-80
In Japan: Nakagawa Seisakujo
2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan
Tel: (048) 444-8211 Fax: (048) 443-6652
In U.S.A.: Nakagawa Mfg (USA) Inc.
2305 Lincoln Avenue Hayward, CA 94545 USA
Introduction viii
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Tel: (510) 782-0197 Fax: (510) 782-7124
In Europe: Nakagawa Mfg (Europe) GmbH.
Krützpoort 16, 47804 Krefeld, Germany
Tel: 02151-711051 Fax: 02151-713293
In Southeast Asia: N.A.K. Mfg (Malaysia) SDN BHD
Lot 19-11, Bersatu Industrial Complexs, Jalan Satu, Kaw Per. Cheras Jaya,. Balakong Industrial Area, 43200 Cheras. Selangor Darul Ehsan, Malaysia
Tel: 03-9047896, 9047900, 9047691 Fax: 03-9047889
Other Qualified Suppliers for Thermal Pape r
The following suppliers sell thermal pap er that may be used if desired. Contact each company for information.
Original paper: TF50KS-E
Nippon Paper Industry Co., Ltd.
1-12-1, Yuraku-Cho, Chiyoda-Ku Tokyo 100 Japan
Tel: 03-3218-8000 Fax: 03-3216-1375
Original paper: PD 160R
New Oji Paper Mfg. Co., Ltd.
7-5 Ginza 4-Chome Chuo-Ku Tokyo 104 Japan
Tel: 03-3563-4800 Fax: 03-3563-1136
ix Introduction
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Original paper: AF50KS-E
Jujo Thermal Oy (Finland)
P.O. Box 92 FIN27501 Kauttua Finland
Tel: 38-3932900 Fax: 38-3932419
Original paper: P350(F380)
Kanzaki Specialty Papers, Inc.
1500 Main Street Spring field, MA 01115 U.S.A.
Tel: (413) 736-3216 Fax: (413) 734-5101
Ordering Ribbon Cassettes
The TM-H5000II ser ies printer uses a long-lasti ng ribbon c assette in the slip section. To order ribbon cassettes, contact your dealer or your local affil iate. See Appendix B for a list of EPSON subsi diaries with their addresses and telephone numbers.
Introduction x
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Contents
Quick Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1 Setting Up the Printer
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Removing the protective material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Installing or Replacing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Installing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Using the Power Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Running the self test with a paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Running the self test with slip paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Adjustments and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Chapter 2 Using the Printer
Operating the Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Paper Roll Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Slip Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Slip Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Using the MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Reading MICR characters on personal checks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Chapter 3 Troubleshooting
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Cleaning the paper roll print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Auto cutter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Cleaning the Optional MICR Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Hexadecimal Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
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Chapter 4 Reference Information
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Slip Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Receipt Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
MICR Reader (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Electrical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Appendix A DIP Switch and Paper Near End Settings Appendix B EPSON Sales Subsidiaries
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Chapter 1
Setting Up the Printer
Unpacking
Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.
Ribbon
Paper roll
Hexagonal
lock screws
These screws are used only for the serial interfac e
(They are not always included.)
See the note on page 1-4 for informatio n ab ou t the he xago na l lo ck screws.
Switch cover
Note:
When you lift the printer, be sure to hold the bottom of the printer to prevent damage.
Setting Up the Printer 1-1
Page 18
Removing the protective material
1. Open the printer by pulling up on the tab on the front cover.
Tab
2. Remove the two dampers from the printer as shown below.
3. Store the dampers with the other packing materials and use them when transporting your printer.
1-2 Setting Up the Printer
Page 19
Connecting the Cables and Grounding the Printer
You can connect up to fi ve cables t o t he pri nter . Th ey al l connect t o the connector panel on the bottom of the printer, which is shown below:
Grounding screw
Power supply
Drawer kick-out (See note below)
Display mo dule
Interface
Note:
There are caution labels beside the drawer kick-out connector and the display module connector. Depending on the interface installed, the interface connector on your printer may look different from the one illustrated.
The display module connector of the printer can be used only for the serial interface.
Before connecting any of the cables, make sure t hat both the printe r and the computer are turned off.
Connecting the computer
You need an appropriate interface cable.
1. Plug the cable connector securely into the printer’s interface connector.
Setting Up the Printer 1-3
Page 20
2. Tighten the screws on both sides of the cable connector.
Note:
Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm).
Inch screw
Millimeter screw
3. Attach the other end of the cable to the computer.
1-4 Setting Up the Printer
Page 21
Connecting the Drawer
WARNING:
Use a drawer that matches th e prin ter sp eci ficat ion. Using an improper drawer may damage the drawer as well as the printer.
CAUTION:
Do not connect a teleph one line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.
Plug the drawer cable into the drawer kick-out connector on the bottom of the printer next to the power supply connector.
Setting Up the Printer 1-5
Page 22
Anschließen der Lade
WARNUNG:
Eine für den Drucker geeignete Lade verwenden. Bei Verwendung einer falschen Lade kann diese oder der Drucker beschädigt werden.
ACHTUNG:
Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel beschädigt werden können.
Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker neben dem Netßzanschluß
anschließen
.
1-6 Setting Up the Printer
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Connecting the Display Module
The display module connector of the printer can be used only for the serial interface.
Plug the cable connector (provided with the direct connection display module) securely into the printer’s display modu le connector until it clicks.
CAUTION:
Be sure not to connect this cable t o the drawer kick-out connector, which is to the left of the power supply connector. Do not connect a telephone line to the display connector. If you do, the printer and the telephone line may be damaged.
Notes:
To remove the cable, squeeze the connector and pull it out.
Grounding the Printer
You need a ground wi re to ground you r printer . Make sure t hat the wire is AWG 18 or equivalent.
1. Make sure that the print er is turned off.
Setting Up the Printer 1-7
Page 24
2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown.
Connecting the Power Supply
Use the optional EPSON PS-170 or equivalent power supply for your prin ter.
WARNING:
Make sure that you use the EPSON PS-170 power supply or equivalent. Usin g an incorrect power supply may caus e fire or electrical shock.
1-8 Setting Up the Printer
Page 25
CAUTIONS:
When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise you may damage the power supply or the printer.
1. Make sure that the pr inter’s power switch is turned off, and the power supply’s power cord is unplugged from the electrical outlet.
2. Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.
3. Plug in the power supply’s cable as shown below. Notice that the flat side of the plug faces down.
Note:
To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.
Setting Up the Printer 1-9
Page 26
Installing or Replacing the Paper Roll
Note:
Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly.
1. Make sure that the p rinter is not recei ving data; oth erwise, data may be lost.
2. Open the paper r oll cover by p ressing the c over-ope n butto n. If the cover-open button will not open the cover, see page 3-4 in Troubleshooting.
3. Remove the used paper roll core if there is one.
1-10 Setting Up the Printer
Page 27
4. Insert the paper roll as shown.
5. Be sure to note the correct direction that the pap er comes off the roll.
Setting Up the Printer 1-11
Page 28
6. Pull out a small amount of paper, as shown. Then close the cover.
7. Tear off the paper as shown.
1-12 Setting Up the Printer
Page 29
Installing the Ribbon Cassette
Use the EPSON ERC-31(P) ribbon cassette for your printer.
Note the label inside this sect ion that can assist you i n replacing the ribbon.
CAUTION:
Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged.
1. Be sure the printer is not receiving data when you replace a ribbon cassette; otherwise data may be lost.
2. Turn on the printer and open the front cover by pulling up on the tab on the left side of the cover.
3. Make sure that the print head is on the right side.
Setting Up the Printer 1-13
Page 30
4. If you are replacing a used ribbon, grasp the end of the tab and remove it from the printer. See the illustration in step 5 for the location of the tab.
5. Turn the ribbon knob tw o or three times in the direction of the arrow to take up any slack in the ribbon.
Tab
6. Insert the ri bbon cas se tt e in the pr in ter and rotate the cassette's knob two or three more times. This is necessary to place the ribbon in the correct position.
Knob
Make sure that the ribbon is in stalled below the print head without wrinkles or creases. (See on the label for an illustrati on of where the ribb on should go.)
If the ribbon is not installed correctly, remove the cassette and repeat steps 5 and 6 above.
1-14 Setting Up the Printer
Page 31
Using the Power Switch Cover
WARNING:
If an accident occurs when the power swi t ch cover is attached, unplug the power supply cord from the outlet immediately. Continued usage may lead to fire or shock.
You can use the enclosed power swit ch c over t o make sure that t he power switch is not accidentally pressed. If you want to use this cover, install it as shown in the illustration below.
Self Test
The self test lets you know if your printer is opera ting properly. It checks the control circu its, printer mechani sms, print quality, ROM version, and DIP switch settings. (It also checks the MICR reader circuits if the printer is equipped with the optional MICR reader.)
This test is independent of any other equipment or software.
You can run the self test with either paper roll or slip paper.
Running the self test with a paper roll
1. Make sure the printer is turned off and the printer covers are closed properly.
Setting Up the Printer 1-15
Page 32
2. While holding down t he FEED button, turn on the printer using the switch on the front of the printer to begin the self test. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.)
Self test printing.
Please press the PAPER FEED button.
3. Press the FEED button to c ontinue p rinti ng. The pr inter p rints a pattern using the built-in character set.
4. The self test automatically ends and cuts the paper after printing th e following:
*** completed ***
The printer is ready to receive data as soon as it completes the self test.
Note:
If you want to pause the self test manually, press the button. Press the
FEED
button again to continue the self test.
Running the self test with slip paper
1. Make sure the printer is turned off and the printer cover is closed properly.
2. While hold ing down the REVERSE button, turn on the printer to begin the self test. (The SLIP light blinks.)
3. Feed a sheet of slip paper into th e printer. The printer loa ds the paper au tomatically, prints the printer settings, and then ejects the paper.
FEED
1-16 Setting Up the Printer
Page 33
4. Remove the paper from the printer and feed another sheet of slip paper into the pri nter to print cha racters from the char acter table. Continue to feed slip paper into the printer until the self test prints the following:
***completed***
The printer is ready to receive data as soon as it completes the self test.
Note:
If you want to pause the self test manually, press the button. Press the
REVERSE
test.
Adjustments and Settings
REVERSE
button again t o continue the self
The TM-H5000II / H5000IIP is set up at the factory to be appropriate for almost all users. It does, however, offer some settings for users with special requirements.
It has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density and connection to a customer display.
The TM-H5000II /H5000IIP also has a near-end sensor for the paper in the receipt section. This can give you a warning when the paper is almost out. If you find that there is not enough paper remaining on the roll when the near-end sensor is triggered, you can change the near-end sensor setting.
See Appendix A if you need to make any of these changes.
Setting Up the Printer 1-17
Page 34
Chapter 2
Using the Printer
Operating the Control Panels
You can control the basic paper feeding operations of the printer with the buttons on the control panels. The indicator lights help you monitor the printer’s status.
Paper Roll Control Panel
POWER ERROR PAPER
OUT
FEED
Button
The button can be disabled by the ESC c 5 command, but it works whenever the printer cover is open, even if it has been disabled by the ESC c 5 command.
Press the FEED button once to advance receipt paper one line. You can also hold down the FEED button to feed receipt paper continuously.
Slip Control Panel
FORWARD
REVERSE RELEASE
POWER ERROR RELEASE SLIP
Using the Printer 2-1
Page 35
Buttons
The printer and these buttons will not operate when the cover is open. Also these buttons can be disabled with the ESC c 5 command.
FORWARD
When the printer is in the slip mode (the SLIP light is on or blinking), press the FORWARD button once to advance slip paper one line. You can also hold down this button to feed slip paper continuously.
REVERSE
When the printer is in the slip mode (the SLIP light is on or blinking), press the REVERSE button once to reverse slip paper one line. You can also hold down this button to reverse slip paper continuously.
RELEASE
When the printer is in the slip mode (the SLIP light is on or blinking), press this button to release slip paper.
Indicator lights
The control panel lights provide information on printer conditions.
Paper roll panel lights
POWER The POWER light is on when ever the printer is on.
ERROR
This indicates an error in the paper roll section of the printer. See Chapter 3 for information on what to do when this light comes on.
PAPER OUT
This light indicates either the end or the near end of the paper roll. Install a ne w paper roll and the printer will continue printing.
2-2 Using the Printer
Page 36
Slip panel lights
POWER The POWER light is on when the printer is on. ERROR
This indicates an erro r in the sli p secti on of the p rinter . See Chap ter 3 for information on what to do when this light comes on.
RELEASE
This light indi cat es th at pl aten and p aper feed ro ller are r elea sed so that slip pap er can be inserted.
SLIP
This light indicates that the printer is in the slip mode.
Slip Paper Handling
Notes:
Use only slip paper that matches the printer’s specifications. See Paper Specifications in Chapter 4.
Be sure that the slip is flat, without curls, folds, and wrinkles.
1. Send appropriate control commands from the computer to print on slip paper.
Using the Printer 2-3
Page 37
2. When the SLIP light blinks, insert the slip paper into the slip paper inl et using the right edge of the slip paper inlet as a guide. (Follow steps and in the illustration.)
2
1
Note:
There is a label on the document table to assist you how to insert slip paper.
3. Make sure you insert the slip paper into the inlet as far as it will go.
4. When the slip sheet is detected by the sensor, the SLIP light is changed from blinking to on and the paper is automatically drawn into the printer an d printing begins.
Note:
After the slip is detected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the setting position of the slip is not correct, the printer takes a few seconds to detect the position of the top edge of the slip.
5. After printing when the SLIP lig ht is off, remove the slip.
Note:
An optional front extension table (WT-5000) is available for users who need it to enable handwriting on paper or other uses.
2-4 Using the Printer
Page 38
Using the MICR Reader (Option)
If your printer has the factory installed optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to read and process MICR characters on personal checks, read this section.
Reading MICR characters on personal checks
To use the MICR function with personal checks, follow the steps below:
CAUTION:
Do not insert checks with staples in them. This may cause paper jams, MICR reading errors, and damage to the MICR head.
Note:
Be sure that the checks are flat, without curls, folds, or wrinkles.
1. Wait until the computer sends the FS a 0 command to the printer, causing it to enter the MICR mode. The SLIP light blinks.
Using the Printer 2-5
Page 39
2. Turn the check over so that it is face down with the MICR characters on the ri ght-hand side. The MICR character s must be next to the right edge of the paper inlet.
3. Insert the check straight into the paper inlet, using the right edge of the paper inlet as a guide.
4. Insert the check as far as it will go. The printer will detect the check and start drawing it in.
5. When the printer starts drawing it in, let go of the check immediately. The SLIP light quits blinking but stays on .
6. When printing and MICR reading are finished, the printer ejects the check and the SLIP light starts blinking again.
7. Remove the check by pulling it straight up; do not pull it at an angle. The SLIP light goes off.
See Chapter 3 to find out how to clean the MICR mechanism.
2-6 Using the Printer
Page 40
Chapter 3
Troubleshooting
Troubleshooting
This chapter gives solutions to some printer problems you may have.
General problems
The lights on the control p anel do not come on.
Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet.
Make sure that power is supplied to the power outlet. If th e outlet is controlled by a switch or timer, use another outlet.
Printing problems
The paper roll section ERROR light is on (not blinking) and nothing is printed.
If the PAPER OUT light is on, th e paper roll is not installed or is at or near the end. Install a new paper roll. See Chapter 1 for instructions.
If the PAPER OUT light is off, make sure that t he paper roll cover is properly closed. Press the printer cover until the cover audibly clicks into place.
An ERROR light is blinking and the printe r does not print.
First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-4.)
Troubleshooting 3-1
Page 41
If there is no paper jam and the p rinter has been printi ng for quite a while, the print head may be overheated. If the print head is overheated, the printer will resume printing when the head has cooled (usu ally within two or three minutes).
If there is no paper jam and the print head is not overheated, turn off the print er and turn it back o n after about 10 seconds. If the ERROR light is still flashing, contact a qualified service perso n .
The ERROR light is off, but nothing is printed.
Try to run the self test to check that the print er works pro perly. See the self test instructions in Chapter 1 to run the self test. If the self test does not work, contact your dealer or a qualified service person.
If the self test works properly, check the following:
1. Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer.
2. The data transmission settings may be different between the printer an d computer. Make sure that the print er’s DIP switch settings for data transmission are the same as the computer’s. You can print the printer’s in terface settings using the self test.
If the printer still does not print, contact your dealer or a qualified service person.
The slip section of the printer sounds like it is printing, but nothing is printed.
The ribbon cassette may not be installed properly. See the instructions in Chapter 1.
The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1.
3-2 Troubleshooting
Page 42
Paper roll printing is poor.
Paper dust on the heating element of the thermal print head can lower the print quality. Try cleaning the print head as described below:
Cleaning the paper roll print head
CAUTIONS:
After printing, the print head can be very hot. Be careful not to touch it. Also let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object.
1. Open the paper roll cover.
2. Clean the thermal element of the pri nt head wit h a cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA).
Head
The slip section printout is faint.
The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1.
Radiatio n plate
Thermal elemen t
Troubleshooting 3-3
Page 43
A line of dots is missing in the printout.
The print head may be damaged. Stop printing and contact your dealer or a qualified service person.
Paper handling problems
Paper is jammed inside the printer.
CAUTIONS:
Do not touch the print head because it can be very hot after printing continuously for a long time. Do not move the print head carriage for the slip section.
To clear a paper jam, follow the steps below:
1. Turn the printer off and open the appropriate printer cover (either fro nt or paper roll).
2. If the paper is jammed in the paper roll section, press the cover open button to open the cover . Then remov e the jammed pap er and put the roll back in the printer and close the cover.
If the paper is jammed in the slip section, open the front cover and remove the jammed paper.
3-4 Troubleshooting
Page 44
3. If paper is caught in the automatic cutter in the receipt section and the paper roll cover cannot be opened, open the cutter cover as shown below.
4. Then turn the knob until you see in the opening , as shown in the illustration below. This returns the cutter blade to the normal position. Also notice that there is a label near the cutter to assist you.
5. Close the cutter cover.
6. Open the paper roll cover.
7. Remove the jammed paper.
Troubleshooting 3-5
Page 45
Auto cutter problems
The auto cutter is jammed.
If a foreign ob ject suc h as a push pin or paper c lip dro ps in the aut o cutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically.
If the problem is not serious, the auto cutter returns to its normal position w ithout any intervention by t he user.
If the auto cutter does not return to its normal position by itself, follow the steps below to correct the problem:
1. Pull the cutter cover toward you so that you can rotate the cutter motor knob.
3-6 Troubleshooting
Page 46
2. Following the instructions on the label, rotate the knob until the
appears in the hole.
3. Close the cutter cover.
Cleaning the Optional MICR Mechanism
MICR cleaning (when the printer is used with a MICR reader)
Use a moistened cleaning sheet for the MICR head. Use an adhesive cleaning sheet for the MICR feed roller. See the table below for cleaning frequency.
Part to clean Type of cleaning sheet Cleaning frequency
MICR head Moistened cleaning sheet Every 6000 passes or once a
month
MICR feed roller Adhesive cleaning sheet Every 6000 passes or once a
month
Note:
If you encounter frequent MICR reading errors, use one of the two methods described below.
Troubleshooting 3-7
Page 47
Moistened cleaning sheet
Adhesive cleaning
Use the following or an equi valent commerc ially avai lable cleaning sheet: PRESAT brand (KIC) "CHECK READER CLEANING CARD."
Adhesive cleaning sheet
A cleaning sheet is available from EPSON. Part name: Sheet-roller cleaning-A Part number: 1038046
Cleaning procedure
You can perform cleaning either in self mode or command mode. These modes are described below.
3-8 Troubleshooting
Page 48
Self mode
1. Load paper roll into the printer.
2. Turn off the power.
3. Open the front cover.
4. Turn the power back on while holding down the RELEASE button.
5. Press the RELEASE button four times.
6. Close the front cover.
7. The printer prints the following message on receipt paper and the SLIP LED flashes.
8. If you are using the adhesive cleaning sheet, remove the tape, as shown below.
Remove tape here
CAUTION:
Do not remove any other are a of th e paper besi des the t ape.
Troubleshooting 3-9
Page 49
9. Load the cleaning sheet like a standard check. If you are using the adhesive cleaning sheet, insert the printed (adhesive) side up.
CAUTION:
Be sure the printed (adhesive) side is up, and the sheet is inserted in th e right direction.
10. When the sheet is ejected, press the RELEASE button, and remove the sheet from the printer.
CAUTION:
Do not use a cleaning sheet more than once.
Command mode
1. Send the FS s cleaning command to the printer.
2. Perform steps 8 to 10, as described in self mode.
Hexadecimal Dump
This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.
To use the hex dump feature, follow these steps:
1. After you make sure that the printer is off, open the cover.
2. Hold down the FEED button while you turn on the printer.
3. Close the cover.
3-10 Troubleshooting
Page 50
4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes.
Hexadecimal Dump 1B 21 00 1B 26 02 40 40 . ! . . & . @ @ 1B 25 01 1B 63 34 00 1B . % . . c4 . . 41 42 43 44 45 46 47 48 ABCDEFGH
A period (.) is printed for each code that has no ASCII
equivalent.
During the hex dump all commands except DLE EOT and
DLE ENQ are disabled.
5. Open the cover to set the printer off line so that it will print the last line.
6. Close the cover and turn o ff the printe r or r eset i t to turn off the hex dump mode.
Troubleshooting 3-11
Page 51
Chapter 4
Reference I n formation
Printing Specifications
Slip Paper
Printing method: Serial impact dot matrix Head wire
configuration:
9-pin vertical line, 0.353 mm (1/72-inch) wire pitch
Head wire diameter: 0.29 mm (.01") Printing direction: Bidirectional, minimum distance printing Number of characters: Alphanumeric characters: 95
Interna tional characters: 32
×
Extended graphics: 128
10 pages
(including space page)
Character structure: Font A: 9
×
9, 3-dot spacing (in half-dot
units) Font B: 7
×
9, 2-dot spacing (in half-dot
units) Larger spacing can be se t b y using ESC SP.
Character size and printing speed
Character structure (Horizontal dots × vertical dots)
9 × 9 3 dots 12.5 233 66
7 × 9 2 dots 16.7 311 88
Character spacing (half dots)
Characters per inch
Characters per
second
(carriage
moving speed)
Reference Information 4-1
Characters
per line
Character size (width×height)
1.6 × 3.1 mm (.06" × .12")
1.3 × 3.1 mm (.05" × .12")
Page 52
Receipt Paper
Printing method: Thermal line printing Dot density: 180 dpi
×
180 dpi [the number of dots per
25.4 mm (1”)]
Printing direction: Unidirectional with friction feed Printing width: 72 mm (2.83”), 512 dot positions Characters per line: 42 (Font A) (default)
56 (Font B)
Character spacing: 0.28 mm (.01”) (2 dots) (Font A)(default)
0.28 mm (.01”) (2 dots) (Font B) Programmable by control command.
Printing speed ­High speed mode:
28.4 lines/second maximum (4.23 mm (1/6”) feed, at 24V, 28° C, density level 2) 120 mm/second maximum (approximately 4.72”/second) Speeds are switched automatically depending on the voltage applied to the printer and the head temperature of the printer.
Printing speed ­Low power consumption mode:
Printing speed ­Ladder bar co de printing mode:
Note:
Printing speed may be slower, depending on the data transmission speed and the combination of control commands.
4-2 Reference Information
Approximately 16.5 lines/second (4.23 mm (1/6”) feed) Approximately 70 mm/second (approximately 2.76”/second)
Approximately 42 mm/second (approximately 1.7”/second)
Page 53
Paper feeding speed: Approximately 120 mm/second
(approximately 4.72”/second) continuous feeding
Line spacing (default): 4.23 mm (1/6”)
Programmable by control command.
Number of characters: Alphanumeric characters: 95
Interna tional characters: 32
×
Extended graphics: 128
7 pages
(including one space page)
Character structure: Font A: 12
in horizontal) Font B: 9
horizontal) Font A is the default
Character size, characters per line
Standard Double-height Double-width
W x H (mm)
Font A
12 x 24
Font B
9 x 17
* CPL = Characters Per Line
1.41 x 3.39 (.06” x .13”)
0.99 x 2.40 (.04” x .09”)
CPL
42
56
W x H (mm)
1.41 x 6.77 (.06” x .27”)
0.99 x 4.80 (.04” x .19”)
CPL
42
56
×
24 (including 2-dot spacing
×
17 (including 2-dot spacing in
Double-width/ Double-height
W x H (mm)
2.82 x 3.39 (.11” x .13”)
1.98 x 2.40 (.08” x .09”)
CPL
21
28
W x H (mm)
2.82 x 6.77 (.11” x .27”)
1.98 x 4.80 (.08” x .19”)
CPL
21
28
* Space between characters is not includ ed * Characters can be scaled up to 64 times as large as the standard sizes.
Reference Information 4-3
Page 54
Ribbon Specifications
Type: Exclusive cassette ribbon Ribbon cassette
specifications:
MICR Reader (Option)
The MICR reader is a factory-installed option.
Available fo nts : E-13B, CMC7 Reading method: Magnetic bias Recognition rating: 98% or more at 25°C (75°F)
Part number: ERC-31 (P) Color: (P) Purple Ribbon life: (P) 7,000,000 characters
(when 1 character=18 dots)
Rating = ([total checks – number misread or not identified]/total checks) × 100 Check paper tested is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkl es. The magnetic bias method is u s ed for reading.
Paper type: Normal chec k paper with t hickness of 0.09
4-4 Reference Information
to 0.36 mm (0.0035 to 0.141”)
×
Size: 70 mm (A4) (2.76”
70 mm to 210 mm × 297 mm
×
2.76” to 8.27” × 11.69”)
Page 55
Paper Specifications
80±
0.5
1.0
mm
3.15”±
0.02
0.04
Paper roll (single-ply): Size: Width: 79.5 mm ± 0.5 mm
(3.13” ± 0.02”)
Maximum
83 mm (3.27”) outside diameter:
Paper roll spool diameter:
Inside: 12 mm (0.47”)
Outside: 18 mm (0.71”)
Paper must not be pasted
to the paper roll spool. Take up
paper roll width:
Slip paper: Paper type: Normal paper; Carbon
copy paper ; Pressure
sensitive paper Total
thickness:
0.09 to 0.36 mm (.0035 to
.0141”) Size
(W
70 mm
×
L):
× 297 mm (A4)
(2.76”
×
70 mm to 210 mm
×
2.76”to 8.27” ×
11.69”)
Ambien t temperatur e and copy capability
Copy capability is greatly influenced by the ambient temperature, so pri nting must be performed under the conditions described in the table below.
Relationship between ambient temperature and number of copies
Number of copies Ambien t te mperature (pri n t mode)
Original + 4 copies Approx. 20° to 45°C (68° to 113°F) Original + 1 to 3 copies 5° to 45°C (41° to 113°F)
Reference Information 4-5
Page 56
Copy capability and paper thickness :
Normal paper (single-ply): 0.09 to 0.2 mm (.0035 to .0079”)
Carbon copy paper combination: 5 sheets maximum (original + 4 copies) at 20° to 45°C (68° to 113°F)
Backing paper: 0.06 to 0.15 mm (.0023 to .0059”) Copy and original: 0.04 to 0.07 mm (.0015 to .0028”) Carbon paper: Approximately 0.035 mm (.0014”) Total thickness: 0.30 mm (.0118”) or less (for any
combination, from a single original to an original + 3 copies)
0.36 mm (.0141”) or less (for any combination, from a single original to an original + 4 copies)
Pressure sensitive paper : 5 sheets maximum (original + 4 copies) at 20° to 45°C (68° to 113°F)
Backing paper: 0.06 to 0.15 mm (.0023 to .0059”) Copy and original: 0.06 to 0.075 mm (.0023 to .003”) Total thickness: 0.24 mm (.0094”) or less (original to
original + 3 copies)
0.30 mm (.0118”) or less (original + 4 copies)
Note:
When using multi-ply paper that consists of an original and three or four copies, be sure to print with a 9
×
9 font. If a 7
9 font is used,
×
some characters on some of the copies may not be readable.
4-6 Reference Information
Page 57
Notes on slip paper
Paper feed direction Glued area
OK to use
Do not use
Use carefully
OK to use
The slip paper must be flat, without curls or wrinkles,
especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty.
There must be no glue on the bottom edge. Choose slip paper
carefully since paper feeding and insertion are affected by gluing conditions (such as glue quality, method, and length) and glue location (see the illustration be low). Be especi ally careful when slip paper is wide and has glue on the left edge, since it may not feed in a straight line.
.
Since the BOF sensor uses a photo detector, do not use paper
that has holes at the detec tor position, or is translucent.
Reference Information 4-7
Page 58
Since the TOF sensor uses a reflective photo sensor and it
detects from the back of slip paper, do not use paper that has holes or dar k portions with lo w reflection (less than 40% reflection) at the sensor position.
31
Form stopper position
8
MICR head
38.5
Slip feeding roller position
Paper feed direction
Area where paper holes are prohibited and reflection rate for the back of paper should be 40% or more.
18.9
18
15
1.3
TOF sensor position
Center of the print head
Slip side guide
BOF sensor
24
1.8
39
37.2
21.9
3.6
10
[ All the numeric values are typical. ]
Paper feed direction
Use thinner paper (N30 or equivalent) between the top and
bottom sheets of multi-ply paper. If thick paper is used, the copy capability is lowered.
4-8 Reference Information
Paper holes and translucence prohibited area.
[Units: mm (All the numeric values are typical.)]
Page 59
Electrical Characteris tics
Supply voltage: +24 VDC ± 10% (optional power supply: EPSON
PS-170)
Current consumption: (at
24V, except for drawer kick-out driving)
Ripple voltage:
Operating: Slip
Operating: Receipt
Low power consump­tion mode:(only for receipt)
300mVpp or less (only when the printer is used with the MICR reader).
Mean: approximately 1.9A (character font A α-N all columns printing ) Peak: approximately 8.0A (20 msec) When the print platen is released:
2.0A (200 msec) Mean: approximately 1.7A
(character font A α-N all columns printing ) Peak: Approximately 7.7A
Mean: approximately 1.2A (character font A α-N all columns printing )
Peak: Approximately 6.2A
Standby: Mean: approximately 0.3A
Reference Information 4-9
Page 60
Reliability
Slip: Life (when
printing alphanumeric characters):
Mechanism: 12,000,000 lines
Print head: 200 million characters
(when printing with font B)
MICR reader
240,000 passes mechanism (only when the printer is used with the MICR reader): End of life is defined to have reached the end of its life when it reaches the beginning of the Wearout Period.
MTBF: 180,000 hours
Failure is defined as Random Failure occurring at the time of the Random Failure Period.
MCBF: 29,000,000 lines
This is an average failure interval based on failures relatin g to wearout and random failures up to the life of 12 million lines.
4-10 Reference Information
Page 61
Receipt: Life: Mechanism: 15,000,000 lines
MTBF: 180,000 hours MCBF: 37,000,000 lines
Environmental Conditions
Temperature: Operating: 5° to 45°C (41° to 113°F)
Storage: -10° to 50°C (14° to 122°F)
Thermal head: 100 million pulses,
100 km
Auto cutter: 1,500,000 cuts
(except for paper)
Humidity: Operating: 10 to 90% RH
Storage: 10 to 90% RH (except for
paper)
Reference Information 4-11
Page 62
Appendix A
Dip Switch and Paper Near End Settings
Although the factory settings are best for almost all uses, if you have special requ irements, y ou can cha nge the DIP swit ch or p aper near end settings.
Setting the DIP Switches
DIP switch functions
Your printer has two sets of DIP switches. The functions of the switches are shown in the following tables.
Serial interface specification
Set 1
SW Function ON OFF
1-1 Data receive error Ignored Prints “?” 1-2 Rece i ve buffer capacity 45 bytes 4K byte s 1-3 Hands haking XON/XOFF DTR/DSR 1-4 Data word length 7 bits 8 bits 1-5 Parity check Enabled Disabled 1-6 Parity selec tion Even Odd 1-7
Transmission speed (See the table below)
1-8
Dip Switch and Paper Near End Settings A-1
Page 63
Transmission Speed
Transmission Speed (BPS)-bits per second 1-7 1-8
2400 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF
Set 2
SW Function ON OFF
Handshaki ng (BUSY
2-1
conditio n) Customer display
2-2
(DM-D) connection
2-3
Selects print density Refer to table below
2-4 2-5 Reserved: do not change settings
2-6 2-7 I/F pin 6 reset signal Enabled Disabled
2-8 I/F pin 25 reset signal Enabled D isa ble d
Receive buffer full
Connected Not connected
Off line or receive buffer full
Fixed to OFF
Print Density and Low Power consumption mode selection (Only for Receit)
Print Density SW 2-3 SW 2-4
Low power consumption mode ON ON 1 (Light) OFF OFF 2ONOFF 3 (Dark) OFF ON
A-2 Dip Switch and Paper Near End Settings
Page 64
Notes:
When pin 6 of the interface connector is used for the reset signal, the printer is
reset at MARK on the RS-232 level. When pin 25 of the interface connector is used for the reset signal, the printer
is reset at SPACE on the RS-232 level or at HIGH on the TTL level. Changes in DIP switch settings (excluding switches 2 -7 a nd 2- 8 interface reset
signals) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP swi tch setting is changed after the printer power is turned on, the chang e do es not take effect until the printer is turned on again or is reset.
If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may
be reset, depending on th e signal state. DIP switc hes should not be changed while the printer power is on.
If the print density is set to level 3 or 4, the printing will be at the low speed.
In a low power consumption, printing speed is fixed to 70 mm/sec.
Dip Switch and Paper Near End Settings A-3
Page 65
Parallel interface specification
Set 1
SW Function ON OFF
1-1 Auto line feed Always enabled Always disabled 1-2 Receive buffer cap aci ty 45 bytes 4K bytes 1-3 ~
1-8
Set 2
SW Function ON OFF
Undefined
2-1
2-2
2-3 2-4 2-5 ~
2-7
2-8
Handshaking (BUSY condition)
Reserved (Do not change se tting s)
Selects print density Refer to table below
Reserved (Do not change se tting s)
I/F pin 31 reset signal (Do not change se tting s)
•Receive buffer full
•Reading data
Fixed to Off
Fixed to Off
Fixed to On
•Off-line
•Receive buffer full
•Reading dat a
A-4 Dip Switch and Paper Near End Settings
Page 66
Print Density and Low power consumption mode selection (Only for Receipt)
Print Density SW 2-3 SW 2-4
Low power consumption mode ON ON 1 (Light) OFF OFF 2ONOFF 3 (Dark) OFF ON
Notes:
When pin 6 of the interface connector is used for the reset signal, the printer is
reset at MARK on the RS-232 level. When pin 25 of the interface connector is used for the reset signal, the printer
is reset at SPACE on the RS-232 level or at HIGH on the TTL level. Changes in DIP switch settings (excluding switch 2-8 interface reset signal) are
recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting i s ch an g ed after the printer power is turned on, the change does not take effect until the printer is turned on again or is reset.
If you turn on DIP switch 2-8 while the printer is turned on, the printer may be
reset, depending on the signal state. DIP switches should not be changed while the printer power is on.
If the print density is set to lev el 3 or 4 , the printing will be at the low speed.
•In a low power consumption, printing speed is fixed t o 70 mm/sec.
Dip Switch and Paper Near End SettingsA-5
Page 67
Changing the DIP switch settings
If you need to change set tings, follow the step s below t o make y our changes:
CAUTION:
Turn off the printer while removing the DIP switch cover to prevent an electric short, which can damage the printer.
1. Make sure the printer is turned off.
2. Remove the screw fro m the DIP switch cover. Then take off the DIP switch cover, as shown in the illustration below.
DSW1 DSW2
3. Set the switches using a pointed tool, such as tweezers or a small screwdriver.
4. Replace the DIP switch cover. Then secure it with the screw.
The new settings take effect when you turn on the printer.
A-6 Dip Switch and Paper Near End Settings
Page 68
Adjusting the Paper Near End Sensor
The paper near end sensor detects when paper is almost gone by measuring the diameter of the paper roll. The sensor has two settings.
Because of variations in paper roll cores, it is not possible for the sensor to measure exactly the length of paper left on the roll when the sensor is triggered. Of the two settings, the factory setting (lower) leaves the least amount of paper on the roll when the sensor is tri ggered. If you wan t more paper left, change the setting as described be l ow.
Note:
The factory setting is based on a paper roll core with an outside diameter of 18mm and an inside diameter of 12mm. If you use a paper roll with a core with an outside diameter of more than 18mm, it is better to change to the upper setting, as described below.
1. Open the paper roll cover, and remove the paper roll.
2. Loosen the adjusting screw and move the tab up to the upper setting.
Tab
FEED
POWER
ERROR
PAPER
OUT
Screw
3. Tighten the adjusting screw, and check to be sure that the detecting lever moves freely .
4. Replace the paper roll.
Dip Switch and Paper Near End Settings A-7
Page 69
Appendix B
EPSON
EPSON AMERICA IN C./OEM D I V. 20770 Madrona Ave.
EPSON EUROPE B.V. Prof. J.H . Bavincklaan 5
EPSON Deutschland GmbH Zülpicher Strasse 6, 40549
EPSON U.K. LIMITED Campus 100 Maylands Ave.
Sales Subsidiaries
Torrance, CA 90559-2842 U.S.A. Tel : 1-310-787-6300 Fax : 1-310-782-5350
1183 AT Amstelveen The Netherlands Tel : 31-(0)20-5475-251 Fax : 31-(0)20-6454-315
Düsseldorf 11, Germany Tel : 49-(0)211-5603152 Fax : 49-(0)211-5603319
Hemel Hempstead Herts. HP2 7TJ United Kingdom Tel : 44-1(0)442-61144 Fax : 44-1-(0)442-227-244
EPSON FRANCE S.A. 68 Bis Ru e Marjolin B.P. 320 92305
Levallois Perret Cedex, France Tel : 33-(0)1-40-87-38-62 Fax : 33-(0)1-47-37-15-10
EPSON IBERICA, S.A. Avda. de Roma, 18-26
08290 Cerdanyola del Val lès (Barcelona), Spain Tel : 34-(9)3-582-2500 Fax : 34-(9)(3-582-1555
EPSON ITALIA S.P.A. V.le F IIi Casiraghi, 427
20099 Sesto Si Giovanni ( M ilan), Italy Tel : (39)226-2331 Fax (39)2244-0750
EPSON SINGAPORE PTE. LTD. No. 1 Raffles Place #26-00 OUB
Centre Singapore, 0104 Tel : 5-530477 Fax : 5-5338119
EPSON Sales Subsidiaries B-1
Page 70
EPSON HONG KONG LIMITED 25/F., Harbor Centre, 25, Harbor Road,
Wanchai, Hong Kong Te l : 852-2-585-4663 Fax : 852-2-827-4346
EPSON TAIWAN TECHNOLOGY 10f, No. 287, Nanking E. Road, Sec. 3 & TRADING LTD. Taipei, Taiwan R.O.C.
Tel : 886-(0)2-717-7360 Fax : 886-(0)2-718-9366
SEIKO EPSON CORP. 10F, KIL 63 Building 60, KOREA OFFICE Yo id o D o ng, Youngedungpo-Ku,
Seoul, Korea Tel : 82-(0)2-784-60 27 Fax : 82-(0)2-769-1049
EPSON AUSTRALIA PTY. LTD. 70 Gibbes Street, Chatswood NSW 2067
Australia Tel : 61-(0)2-415-90 00 Fax : 61-(0)2-417-0077
EPSON HANBAI CO., LTD. TOKYO OFFICE: 3F Building Kawaguchi
Fuda Chofu- S hi Tokyo 182 Japan Tel : 0424-99-7829 Fax : 0424-99-7834
OSAKA OFFICE: 13F Shin-Osaka Daiichi-Seimei Bldg.
5-24 3-Chome M iy ahara Yodoga w a- ku Osaka 532 Japan Tel : 06-350-496 4 Fax : 06-350-4968
B-2 EPSON Sales Subsidiaries
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