This section presents important information intended to ensure
safe and effective use of this product. Please read this section
carefully and store it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment and contact your dealer or a Seiko Epson service
center for advice.
Never attempt to repair this product yourself. Improper repair work can
be dangerous.
Never disassemble or modify this product. Tampering with this product
may result in injury or fire.
Be sure to use the specified power source. Connection to an improper
power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service
center for advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around
this product. Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this
manual. Different connections may cause equipment damage and
burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
Take care not to injure your fingers on the manual cutter
• When you remove printed paper
• When you perform other operations such as loading/replacing roll
paper
To ensure safety, unplug this product before leaving it unused for an
extended.
4 TM-H5000II User’s Manual
Caution Labels
The caution labels on the product indicate the following
precautions.
WARNING:
Do not connect a telephone line to the drawer kick-out connector or
the display module connector; otherwise, the printer and the telephone
line may be damaged.
CAUTION:
The thermal head and print head are hot.
Restriction of Use
When this product is used for applications requiring high
reliability/safety, such as transportation devices related to
aviation, rail, marine, automotive, etc.; disaster prevention devices;
various safety devices, etc.; or functional/precision devices, etc.;
you should use this product only after giving consideration to
including fail-safes and redundancies into your design to maintain
safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high
reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or
medical equipment related to direct medical care, etc., please make
your own judgment on this product’s suitability after a full
evaluation.
English
Unpacking
The following items are included with the standard specification
printer. If any item is damaged, contact your dealer.
❏ Printer❏ Ribbon cassette
❏ Power switch cover❏ Paper roll
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from the
following URL.
http://www.epson-pos.com/
TM-H5000II User’s Manual 5
l
FEED
FORWARD
REVERSERELEASE
EnglishEnglish
Printer Parts
autocutter cover
front cover
on/off switch
paper roll cover
paper roll
control panel
slip paper
control panel
Control Panels
Paper Roll Control Panel
FEED button
Press to feed paper one line; hold down to feed continuously.
POWER LED
Lights when the printer is on.
ERROR LED
Lights to indicate an error.
PAPER OUT LED
Lights when the paper roll is at the end or near the end.
POWER
ERROR
PAPER
OUT
POWER
ERROR
RELEASE
SLIP
Slip Control Panel
FORWARD button
REVERSE button
RELEASE button
POWER LED
6 TM-H5000II User’s Manual
Press to feed the slip forward one line; hold down to feed it
continuously.
Press to feed the slip backward one line; hold down to reverse feed
continuously.
Press to release slip paper.
Lights when power is on.
ERROR LED
Lights to indicate an error.
RELEASE LED
Lights to indicate that you can insert slip paper.
SLIP LED
Lights to indicate that the printer is in slip mode.
Removing the Dampers
The printer is protected for shipping by
two transportation
dampers that you
must remove before you turn on the
printer.
Open the printer by pulling the tab on
the front cover, and remove the two
dampers shown in illustration
1.
Note:
Reinstall the dampers before shipping.
Using the Power Switch Cover
English
1
WARNING:
If an accident occurs with the power switch
cover attached, unplug the power cord
immediately. Continued use may cause
fire.
The enclosed power switch cover keeps
the power switch from being pressed
accidentally. To use the cover, install it
as shown in illustration
2.
TM-H5000II User’s Manual 7
2
l
EnglishEnglish
Installing the Ribbon Cassette
Use the EPSON ERC-31 ribbon cassette. The use of any ribbon
cassettes other than those approved by Epson may damage the
printer and will void the warranty.
CAUTION:
Never turn the ribbon cassette’s feed knob in the opposite direction of
the arrow marked on the cassette; otherwise the ribbon cassette may
be damaged.
1. Turn the printer on, and open the front cover by pulling up the
tab on the left side.
2. Be sure the print head is on the right side.
3. If a ribbon is already installed, remove it by grasping the end of
the tab and removing it from the printer.
4. Turn the cassette knob on the
cartridge in the direction of the
arrow 2 or 3 times to remove
any slack.
5. Insert the ribbon, and rotate the
cassette knob 2 or 3 more times,
as shown in illustration
3.
6. Make sure the ribbon has no
wrinkles or creases and is installed below the print head as
shown on the label inside the printer.
3
Installing the Paper Roll
1. Press the button, as shown in illustration 4, to open the cover.
2. Insert the paper roll as shown in illustration 5. Make sure that it
is inserted correctly as shown in illustration
456
3. Pull out a small amount of paper, close the cover, and tear off
the paper.
8 TM-H5000II User’s Manual
6.
Inserting Slip Paper
Note:
Do not use wrinkled or curled paper.
An optional front extension table (WT-5000) is
available for users who need it to enable
handwriting on paper or other uses.
1. When the SLIP LED flashes, insert slip
paper, using the right edge of the slip
paper inlet as a guide (see illustration
7 ).
2. When you insert the slip into the inlet as
far as it will go, the sensor detects the
slip, the SLIP LED changes from flashing
to on, and the printer draws the paper in
and prints it.
3. After printing is complete, the SLIP LED goes off, and you can
remove the slip.
Using the Optional MICR Reader
The optional, factory-installed magnetic ink character recognition
(MICR) reader lets the printer read MICR ink on personal checks.
2
English
7
1
CAUTION:
Do not insert checks with staples in them. Do not insert wrinkled checks.
1. When the SLIP light flashs, insert the check face down, with the
MICR characters on the right-hand side.
2. Insert the check straight into the inlet using the right edge of
the inlet as a guide, as far as the check will go. See illustration
3. The printer starts drawing the check in. Let go of the check
immediately. The SLIP LED goes from flashing to on.
4. When MICR reading is complete, the printer ejects the check
and the SLIP LED starts flashing again.
5. Remove the check by pulling it straight out (not at an angle).
The SLIP LED goes off.
TM-H5000II User’s Manual 9
7.
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