Epson TM-C7500, TM-C7500G Setup Guide

Setup Guide

Before use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Consumable Products and Options . . . . . . . . . . . . . . . . . 36

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

M00079303EN

English

Before use

This manual describes the setup operations for this product from installation to the print standby status. Please read this manual carefully before using this product.

For details about the functions and operation procedure of this product and software, maintenance information, and troubleshooting, refer to Technical Reference Guide.

You can also set up this product easily by using the Install Navi.

Safety Precautions

The symbols shown below are used in this manual in order to ensure safety and proper use of this product and to prevent danger to customers and other persons, and property damage. The symbols indicate the precaution levels as described below. Be sure that you completely understand their meaning before reading this manual.

!WARNING:

Handling the product improperly by ignoring this symbol can lead to death or serious injury.

!CAUTION:

Handling the product improperly by ignoring this symbol can lead to injury and property damage.

Notes:

Indicates supplementary notes and other useful information.

Cautions on Installation

!WARNING:

❏

Do not block the air vents of this product. Doing so can result in heat accumulated in the product

causing a fire. (

❏

Do not cover the product with a cloth or install it in a poorly-ventilated location. Make sure to allow installation space as specified in this manual. (

)

"Rear Side" on page 10)

"Location Appropriate for Installation" on page

!CAUTION:

❏

Do not install/store the product in an unstable location or in a location subject to vibration from other devices. Equipment may fall or collapse, causing breakage and possible injury.

❏

Do not install the product in a location exposed to oily smoke or dust, or in a humid location. Doing so may cause electric shock or fire.

❏

Use a natural posture when lifting this product. Lifting the product in an inappropriate posture may cause injury.

❏

Do not carry this product alone. Two or more people are required while unpacking or moving the product. The weight of this product is approximately 37 kg {81.57 lb}. (

❏

Hold the parts of the product specified in this manual when lifting up this product. Otherwise, the product may fall or your finger may be caught when you lower the product, resulting in injury. (

Printer" on page 12

)

"Specification" on page 35)

"Installing the

English

Cautions on Power Supply

!WARNING:

❏

Be sure to use the designated voltage. (U "Specification" on page 35)

❏

Do not allow dust or foreign materials to adhere to the power plug. Accumulated dust or foreign material may cause electric shock or fire.

❏

Insert the power plug securely into the socket. Failure to insert the plug securely may cause electric shock or fire.

❏

For the power cable, use either the included one or a designated one. Also, do not use it for any device other than the designated device.

❏

Do not use a damaged power cable. Doing so may cause electric shock or fire. Contact a Seiko Epson service center for advice if the power cable is damaged. Observe the following points so as not to damage the power cable:

• Do not modify the power cable.

• Do not place heavy objects on the power cable.

• Do not forcibly bend, twist or pull the power cable.

• Do not locate the power plug near a heating device.

❏

Do not hold the power plug with a wet hand. Doing so may cause electric shock.

❏

Do not connect too many power cables to one outlet. Doing so may cause fire.

❏

Disconnect the power plug from the outlet on a periodical basis, and clean the areas around and between the blades. Leaving the power plug connected to the outlet for a long period of time may cause dust to accumulate on the blade root, resulting in a short-circuit or fire.

❏

Hold the plug and do not pull the cable when disconnecting the power plug from the outlet. Pulling the cable may damage the cable or deform the plug, causing electric shock or fire.

!CAUTION:

❏

To ensure safety, unplug this product before leaving it unused for an extended period.

Cautions on Handling

!WARNING:

❏

Do not use this product in a location with volatile substances such as alcohol or paint thinner, or near fire. Doing so may cause electric shock or fire.

❏

Shut down the product immediately if it produces smoke, a strange odor, or unusual noise. Continued use may cause electric shock or fire. Immediately unplug the product when a fault or other problem occurs, and contact your dealer or a Seiko Epson service center for advice.

❏

Shut down the product immediately if water or other liquid spills into this product. Continued use may cause electric shock or fire. Immediately unplug the product and contact your dealer or a Seiko Epson service center for advice.

❏

Never disassemble or repair this product. Tampering with this product may result in injury or fire.

❏

Do not use this product in an environment where inflammable gas or explosive gas may exist. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

English

❏

Do not connect cables in ways other than those mentioned in this manual. Doing so may cause fire. It may also damage other devices.

(

"Connecting the Power Cable" on page 14, "Connecting the Interface Cable" on page 14)

❏

Do not touch the areas inside the product other than those mentioned in this manual. Doing so may cause electric shock or burns.

❏

Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may cause electric shock or fire.

!CAUTION:

❏

Do not allow anyone to stand or place heavy objects on top of this product. Equipment may fall or collapse, causing breakage and possible injury.

❏

Install the cables and optional products in the proper direction according to the proper procedures. Failure to install correctly may cause fire or injury. Follow the instructions in this manual to install them properly.

"Connecting the Power Cable" on page 14, "Connecting the Interface Cable" on page 14)

(

❏

Before moving the product, shut down and unplug the product, and make sure that all the cables are disconnected. Failure to do so may damage a cable, causing electric shock or fire.

❏

Do not store or transport the product in a tilted, standing or upside-down position. Doing so may cause the ink to leak.

Cautions on the Ink Cartridge

!CAUTION:

❏

The usable ink cartridges vary depending on the product model number. Use an ink cartridge that matches your printer's model number. (

"Specification" on page 35, "Ink cartridge" on page 36)

❏

Do not touch the IC chip on the cartridge. Doing so may cause operating/printing malfunction.

❏

This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge in which little amount of ink remains is removed and reinstalled, it may not be usable. Some ink is consumed each time cartridges are installed because the product automatically checks their reliability.

❏

Install all ink cartridges. Printing is not possible even if only one ink cartridge is missing.

❏

Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the quality of the print head, some ink remains in the used ink cartridge.

❏

All the ink colors are consumed also for the maintenance operations when an ink cartridge is replaced and for print head cleaning.

❏

Do not turn off the product or open the ink cartridge cover while charging ink ( (Power) LED is flashing). Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may cause printing malfunction.

❏

Even for monochrome printing (printing of monochrome image), all the ink colors are used in an operation designed to maintain the printing and print head quality.

❏

Do not disassemble the ink cartridge. Doing so may cause ink to adhere eyes and skin.

❏

Do not disassemble and remodel the ink cartridge. Doing so may cause printing malfunction.

❏

Use of an old ink cartridge may result in reduced print quality. Use it up within six months after opening the package. The usage period for ink cartridges is printed on the packaging of individual ink cartridges.

English

❏

If ink contacts your skin, eyes, or mouth, take the following actions.

• When it gets onto your skin, immediately wash the area with soap and water.

• When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor.

• When ink gets into your mouth, immediately spit it and consult with a doctor.

❏

There may be some ink around the ink supply port on the removed ink cartridge. Take care so that it does not stain the desk or other surface.

❏

Do not remove the ink cartridge, except when you replace it.

❏

Do not open the ink cartridge package until you are ready to install it in the product.

❏

Do not shake the ink cartridge too hard. The ink cartridge may leak if you shake it around too much or push the sides strongly.

❏

Do not allow foreign objects to fall into the cartridge installation section. Doing so may cause printing malfunction. Remove any object that might have fallen into the installation section, taking care not to damage the section.

❏

When ink is charged for the first time (right after purchase), ink is consumed for filling the print head nozzle (ink discharge holes) to get ready for printing. That is why the number of the printable sheets may be fewer than for the cartridges to be installed later.

❏

If you turn the power off the product using the power button, the print head is automatically capped, which prevents the ink from drying. After installing the ink cartridges, be sure to turn the power off using the power button when you are not using the product. Do not pull out the power plug or trip the breaker while the power is on.

❏

Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains. Also, printing on glossy paper* may cause finger prints on the paper or ink may adhere to your fingers when you touch it. Select paper not to case print stains before use. (*: Only the TM-C7500G can use glossy paper.)

❏

Keep ink cartridges out of the reach of children.

❏

A cool and dark place is recommended to store ink cartridges.

❏

If the ink cartridge is stored in a cold place for a long period of time, let it warm up at least 3 hours before using it.

❏

If moving or transporting the product after the ink cartridges are installed, leave them installed during the moving or transporting process.

English

Caution Label

Blade of the autocutterFixed blade of the autocutter

The caution label on the product indicates the following precaution.

!CAUTION:

Take care not to injure your fingers on the blade of the autocutter.

English

Part Names and Functions

Front Side

1 Ink Cartridge Cover

Open this cover to install/replace the ink cartridge.

"Installing the Ink Cartridge" on page 15)

2 Front Cover

Open this cover to remove jammed paper. (U "Paper is jammed" on page 31)

3 Rewinder Connection Cover

Open this cover to install the rewinder (option). (U "Rewinder" on page 37)

4 Maintenance Box Cover

Open this cover to install/replace the maintenance box.

5 Roll Paper Cover

Open this cover to set roll paper. (U "Setting the Roll Paper" on page 18)

6 Paper Set Cover

Open this cover to set roll paper or fanfold paper. (U

"Setting the Roll Paper" on page 18)

For details about how to set fanfold paper, refer to Technical Reference Guide.

English

Operation Panel

Status

Pause

Cancel

Paper

Ink

KC YM M/B

Back Feed

Feed

Cut

1LCD

Displays the menus and messages.

2 Pause Button

Press this button during printing to pause printing after one page of data is printed. Press this button while the printer is paused (while the Pause LED is on) to resume printer operation and have the printer return to the print standby status.

3 Cancel Button

Press this button for less than three seconds while the printer is paused (while the Pause LED is on) to cancel the first print job. Press this button for three seconds or more to cancel all the print jobs. The printer returns to the print standby status if the button is pressed while a menu is being executed.

4 (Power) Button

Turns on/off the printer. (U "Turning On/Off" on page 11)

5 Selection/Setting Button

Use this button to select/set the menus and items displayed on the LCD.

(Menu) Button: Displays the menu screen.

Button: Displays the previous menu.

OK Button: Executes the selected menu and item.

Button: Use this button to select menus and items.

English

6 Cut Button

Cuts the paper.

7 Feed Button

Press this button for less than three seconds to feed one page of paper. Press this button for three seconds or more to feed the paper continuously.

8 Back Feed Button

Press this button only when replacing paper. After cutting the printed paper using the Cut button, hold down the Back Feed button to feed the paper backward so that you can pull out the paper.

9 Ink LED

Flashes in the following conditions:

•Ink is low.

•The maintenance box is nearly full.

Lights in the following conditions:

•The ink cartridge cover/maintenance box cover is open.

•No ink cartridge/maintenance box is set.

•It is time to replace the ink cartridge.

•It is time to replace the maintenance box.

10 Paper LED

Lights when the printer has no paper or jammed paper, or when the Paper Set Cover, the Roll Paper Cover, or the Front Cover is open.

11 Pause LED

Lights/Flashes while the printer is paused. (U "Status/Pause LED is on/flashing in amber" on page 31)

12 Status LED

Lights/Flashes in blue when the printer is operating properly. Lights/Flashes in amber when the printer has an error. (U

on page 31

)

13 (Power) LED

Lights when the printer is powered on. Flashes during printing or ink charging.

"Status/Pause LED is on/flashing in amber"

English

Rear Side

1 USB Connector

For connecting a USB cable.

2 Ethernet Connector

For connecting a LAN cable.

3 AC Inlet

For connecting a power cable.

4 Wire Saddle

Pass the USB cable through this saddle to prevent disconnection of the USB cable.

5 Air Vent

Exhausts heat generated in the product to prevent an internal temperature rise. Allow a clearance of 10 cm {3.94”} or more from the air vent to ensure ventilation when installing the product.

English

Basic Operation

Turning On/Off

This section describes how to turn on/off the product.

Turning On

Press (Power) button.

(Power) LED lights up and the power turns on.

Turning Off

Hold down (Power) button for one second or more.

(Power) LED turns off and the power turns off.

English

Setup

Removing the Protective Tape

Protective tape is applied for protection against shock during transportation. Remove the tape before installation.

Notes:

The protective tape and packaging box will be required for future transportation. Keep them in a safe place.

Installing the Printer

Secure sufficient space in a location appropriate for installation.

!CAUTION:

❏

Two people are required to lift up this product.

❏

The weight of this product is approximately 37 kg {81.57 lb}. When lifting up this product, place the product between two people as shown in the figure below and hold the recessed areas on both sides of the product. Carrying the product by holding other areas may damage the product. When placing the product on the floor, be careful not to get your fingers caught between the product and the installation surface.

❏

Lift up this product in a natural posture, for example, bending your knees a sufficient amount. Lifting the product in an inappropriate posture may cause injury to the worker or damage to the product.

❏

Do not tilt the product more than 10 degrees in any direction while carrying it. Doing so may cause an accident.

❏

Do not place heavy objects on top of this product. Excessive force applied to the product may cause a failure.

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