Epson TM-C7500, TM-C7500G Setup Guide
Setup Guide
Before use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Consumable Products and Options . . . . . . . . . . . . . . . . . 36
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
M00079303EN
English
Before use
This manual describes the setup operations for this product from installation to the print standby status.
Please read this manual carefully before using this product.
For details about the functions and operation procedure of this product and software, maintenance
information, and troubleshooting, refer to Technical Reference Guide.
You can also set up this product easily by using the Install Navi.
Safety Precautions
The symbols shown below are used in this manual in order to ensure safety and proper use of this product
and to prevent danger to customers and other persons, and property damage. The symbols indicate the
precaution levels as described below. Be sure that you completely understand their meaning before reading
this manual.
!WARNING:
Handling the product improperly by ignoring this symbol can lead to death or serious injury.
!CAUTION:
Handling the product improperly by ignoring this symbol can lead to injury and property damage.
Q
Notes:
Indicates supplementary notes and other useful information.
Cautions on Installation
!WARNING:
❏
Do not block the air vents of this product. Doing so can result in heat accumulated in the product
U
causing a fire. (
❏
Do not cover the product with a cloth or install it in a poorly-ventilated location. Make sure to
allow installation space as specified in this manual. (
13
)
"Rear Side" on page 10)
U
"Location Appropriate for Installation" on page
!CAUTION:
❏
Do not install/store the product in an unstable location or in a location subject to vibration from other
devices. Equipment may fall or collapse, causing breakage and possible injury.
❏
Do not install the product in a location exposed to oily smoke or dust, or in a humid location. Doing so may
cause electric shock or fire.
❏
Use a natural posture when lifting this product. Lifting the product in an inappropriate posture may cause
injury.
❏
Do not carry this product alone. Two or more people are required while unpacking or moving the product.
The weight of this product is approximately 37 kg {81.57 lb}. (
❏
Hold the parts of the product specified in this manual when lifting up this product. Otherwise, the product
may fall or your finger may be caught when you lower the product, resulting in injury. (
Printer" on page 12
)
U
"Specification" on page 35)
U
"Installing the
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English
Cautions on Power Supply
!WARNING:
❏
Be sure to use the designated voltage. (U "Specification" on page 35)
❏
Do not allow dust or foreign materials to adhere to the power plug. Accumulated dust or foreign
material may cause electric shock or fire.
❏
Insert the power plug securely into the socket. Failure to insert the plug securely may cause electric
shock or fire.
❏
For the power cable, use either the included one or a designated one. Also, do not use it for any
device other than the designated device.
❏
Do not use a damaged power cable. Doing so may cause electric shock or fire.
Contact a Seiko Epson service center for advice if the power cable is damaged. Observe the
following points so as not to damage the power cable:
• Do not modify the power cable.
• Do not place heavy objects on the power cable.
• Do not forcibly bend, twist or pull the power cable.
• Do not locate the power plug near a heating device.
❏
Do not hold the power plug with a wet hand. Doing so may cause electric shock.
❏
Do not connect too many power cables to one outlet. Doing so may cause fire.
❏
Disconnect the power plug from the outlet on a periodical basis, and clean the areas around and
between the blades. Leaving the power plug connected to the outlet for a long period of time may
cause dust to accumulate on the blade root, resulting in a short-circuit or fire.
❏
Hold the plug and do not pull the cable when disconnecting the power plug from the outlet. Pulling
the cable may damage the cable or deform the plug, causing electric shock or fire.
!CAUTION:
❏
To ensure safety, unplug this product before leaving it unused for an extended period.
Cautions on Handling
!WARNING:
❏
Do not use this product in a location with volatile substances such as alcohol or paint thinner, or
near fire. Doing so may cause electric shock or fire.
❏
Shut down the product immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may cause electric shock or fire. Immediately unplug the product when a fault or
other problem occurs, and contact your dealer or a Seiko Epson service center for advice.
❏
Shut down the product immediately if water or other liquid spills into this product. Continued use
may cause electric shock or fire. Immediately unplug the product and contact your dealer or a
Seiko Epson service center for advice.
❏
Never disassemble or repair this product. Tampering with this product may result in injury or fire.
❏
Do not use this product in an environment where inflammable gas or explosive gas may exist. Do
not use aerosol sprayers containing flammable gas inside or around this product. Doing so may
cause fire.
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English
❏
Do not connect cables in ways other than those mentioned in this manual. Doing so may cause
fire. It may also damage other devices.
(
U
"Connecting the Power Cable" on page 14, "Connecting the Interface Cable" on page 14)
❏
Do not touch the areas inside the product other than those mentioned in this manual. Doing so
may cause electric shock or burns.
❏
Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may
cause electric shock or fire.
!CAUTION:
❏
Do not allow anyone to stand or place heavy objects on top of this product. Equipment may fall or
collapse, causing breakage and possible injury.
❏
Install the cables and optional products in the proper direction according to the proper procedures. Failure
to install correctly may cause fire or injury. Follow the instructions in this manual to install them properly.
U
"Connecting the Power Cable" on page 14, "Connecting the Interface Cable" on page 14)
(
❏
Before moving the product, shut down and unplug the product, and make sure that all the cables are
disconnected. Failure to do so may damage a cable, causing electric shock or fire.
❏
Do not store or transport the product in a tilted, standing or upside-down position. Doing so may cause
the ink to leak.
Cautions on the Ink Cartridge
!CAUTION:
❏
The usable ink cartridges vary depending on the product model number. Use an ink cartridge that
matches your printer's model number.
(
U
"Specification" on page 35, "Ink cartridge" on page 36)
❏
Do not touch the IC chip on the cartridge. Doing so may cause operating/printing malfunction.
❏
This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each
cartridge. Cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge in
which little amount of ink remains is removed and reinstalled, it may not be usable. Some ink is consumed
each time cartridges are installed because the product automatically checks their reliability.
❏
Install all ink cartridges. Printing is not possible even if only one ink cartridge is missing.
❏
Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the
quality of the print head, some ink remains in the used ink cartridge.
❏
All the ink colors are consumed also for the maintenance operations when an ink cartridge is replaced and
for print head cleaning.
❏
Do not turn off the product or open the ink cartridge cover while charging ink ( (Power) LED is flashing).
Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may
cause printing malfunction.
❏
Even for monochrome printing (printing of monochrome image), all the ink colors are used in an
operation designed to maintain the printing and print head quality.
❏
Do not disassemble the ink cartridge. Doing so may cause ink to adhere eyes and skin.
❏
Do not disassemble and remodel the ink cartridge. Doing so may cause printing malfunction.
❏
Use of an old ink cartridge may result in reduced print quality. Use it up within six months after opening
the package. The usage period for ink cartridges is printed on the packaging of individual ink cartridges.
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English
❏
If ink contacts your skin, eyes, or mouth, take the following actions.
• When it gets onto your skin, immediately wash the area with soap and water.
• When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may result in bloodshot eyes
or mild inflammation. If something is wrong, immediately consult with a doctor.
• When ink gets into your mouth, immediately spit it and consult with a doctor.
❏
There may be some ink around the ink supply port on the removed ink cartridge. Take care so that it does
not stain the desk or other surface.
❏
Do not remove the ink cartridge, except when you replace it.
❏
Do not open the ink cartridge package until you are ready to install it in the product.
❏
Do not shake the ink cartridge too hard. The ink cartridge may leak if you shake it around too much or
push the sides strongly.
❏
Do not allow foreign objects to fall into the cartridge installation section. Doing so may cause printing
malfunction. Remove any object that might have fallen into the installation section, taking care not to
damage the section.
❏
When ink is charged for the first time (right after purchase), ink is consumed for filling the print head nozzle
(ink discharge holes) to get ready for printing. That is why the number of the printable sheets may be fewer
than for the cartridges to be installed later.
❏
If you turn the power off the product using the power button, the print head is automatically capped,
which prevents the ink from drying. After installing the ink cartridges, be sure to turn the power off using
the power button when you are not using the product. Do not pull out the power plug or trip the breaker
while the power is on.
❏
Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains. Also,
printing on glossy paper* may cause finger prints on the paper or ink may adhere to your fingers when you
touch it. Select paper not to case print stains before use. (*: Only the TM-C7500G can use glossy paper.)
❏
Keep ink cartridges out of the reach of children.
❏
A cool and dark place is recommended to store ink cartridges.
❏
If the ink cartridge is stored in a cold place for a long period of time, let it warm up at least 3 hours before
using it.
❏
If moving or transporting the product after the ink cartridges are installed, leave them installed during the
moving or transporting process.
5
English
Caution Label
Blade of the autocutterFixed blade of the autocutter
The caution label on the product indicates the following precaution.
!CAUTION:
Take care not to injure your fingers on the blade of the autocutter.
6
English
Part Names and Functions
1
2
4
5
6
3
Front Side
1 Ink Cartridge Cover
Open this cover to install/replace the ink cartridge.
"Installing the Ink Cartridge" on page 15)
(U
2 Front Cover
Open this cover to remove jammed paper. (U "Paper is jammed" on page 31)
3 Rewinder Connection Cover
Open this cover to install the rewinder (option). (U "Rewinder" on page 37)
4 Maintenance Box Cover
Open this cover to install/replace the maintenance box.
5 Roll Paper Cover
Open this cover to set roll paper. (U "Setting the Roll Paper" on page 18)
6 Paper Set Cover
Open this cover to set roll paper or fanfold paper.
(U
"Setting the Roll Paper" on page 18)
For details about how to set fanfold paper, refer to Technical Reference Guide.
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English
Operation Panel
Status
Pause
Pause
Cancel
Menu
OK
Paper
Ink
KC YM M/B
Back Feed
Feed
Cut
1
2
3
4
5
6
7
8
10
9
11
12
13
1LCD
Displays the menus and messages.
2 Pause Button
Press this button during printing to pause printing after one page of data is printed.
Press this button while the printer is paused (while the Pause LED is on) to resume printer operation
and have the printer return to the print standby status.
3 Cancel Button
Press this button for less than three seconds while the printer is paused (while the Pause LED is on) to
cancel the first print job. Press this button for three seconds or more to cancel all the print jobs.
The printer returns to the print standby status if the button is pressed while a menu is being executed.
4 (Power) Button
Turns on/off the printer. (U "Turning On/Off" on page 11)
5 Selection/Setting Button
Use this button to select/set the menus and items displayed on the LCD.
(Menu) Button: Displays the menu screen.
Button: Displays the previous menu.
OK Button: Executes the selected menu and item.
Button: Use this button to select menus and items.
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English
6 Cut Button
Cuts the paper.
7 Feed Button
Press this button for less than three seconds to feed one page of paper.
Press this button for three seconds or more to feed the paper continuously.
8 Back Feed Button
Press this button only when replacing paper.
After cutting the printed paper using the Cut button, hold down the Back Feed button to feed the
paper backward so that you can pull out the paper.
9 Ink LED
Flashes in the following conditions:
•Ink is low.
•The maintenance box is nearly full.
Lights in the following conditions:
•The ink cartridge cover/maintenance box cover is open.
•No ink cartridge/maintenance box is set.
•It is time to replace the ink cartridge.
•It is time to replace the maintenance box.
10 Paper LED
Lights when the printer has no paper or jammed paper, or when the Paper Set Cover, the Roll Paper
Cover, or the Front Cover is open.
11 Pause LED
Lights/Flashes while the printer is paused. (U "Status/Pause LED is on/flashing in amber" on page 31)
12 Status LED
Lights/Flashes in blue when the printer is operating properly.
Lights/Flashes in amber when the printer has an error. (U
on page 31
)
13 (Power) LED
Lights when the printer is powered on.
Flashes during printing or ink charging.
"Status/Pause LED is on/flashing in amber"
9
English
Rear Side
1
2
3
5
4
1 USB Connector
For connecting a USB cable.
2 Ethernet Connector
For connecting a LAN cable.
3 AC Inlet
For connecting a power cable.
4 Wire Saddle
Pass the USB cable through this saddle to prevent disconnection of the USB cable.
5 Air Vent
Exhausts heat generated in the product to prevent an internal temperature rise. Allow a clearance of
10 cm {3.94”} or more from the air vent to ensure ventilation when installing the product.
10
English
Basic Operation
Turning On/Off
This section describes how to turn on/off the product.
Turning On
Press (Power) button.
(Power) LED lights up and the power turns on.
Turning Off
Hold down (Power) button for one second or more.
(Power) LED turns off and the power turns off.
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English
Setup
Removing the Protective Tape
Protective tape is applied for protection against shock during transportation. Remove the tape before
installation.
Q
Notes:
The protective tape and packaging box will be required for future transportation. Keep them in a safe place.
Installing the Printer
Secure sufficient space in a location appropriate for installation.
!CAUTION:
❏
Two people are required to lift up this product.
❏
The weight of this product is approximately 37 kg {81.57 lb}. When lifting up this product, place the
product between two people as shown in the figure below and hold the recessed areas on both sides of the
product. Carrying the product by holding other areas may damage the product. When placing the product
on the floor, be careful not to get your fingers caught between the product and the installation surface.
❏
Lift up this product in a natural posture, for example, bending your knees a sufficient amount. Lifting the
product in an inappropriate posture may cause injury to the worker or damage to the product.
❏
Do not tilt the product more than 10 degrees in any direction while carrying it. Doing so may cause an
accident.
❏
Do not place heavy objects on top of this product. Excessive force applied to the product may cause a
failure.
12
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