Epson TM-C710 Technical Reference Guide

Technical Reference Guide

Product Overview

Describes features and general specifications for the product.

Setup

Describes setup and installation of the product.

Application Development Information

Describes how to control the printer and necessary information when you develop applications.

Handling

Describes how to handle the product.

Maintenance of the TM-C710

Describes to administrator for necessary information to administer TM-C710 in the system such as installing new printer or

replacing the printer.

M00063201

Rev.B

Cautions

•No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

•The contents of this document are subject to change without notice. Please contact us for the latest information.

•While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

•Neither is any liability assumed for damages resulting from the use of the information contained herein.

•Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

•Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.

All other trademarks are the property of their respective owners and used for identification purpose only.

Copyright

The Ethernet interface model of this product includes software developed by the University of California, Berkeley, and its contributors.

© Seiko Epson Corporation 2013 - 2014. All rights reserved.

2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

	Provides information that must be observed to prevent damage to the equipment or loss of
	data.
CAUTION		Possibility of sustaining physical injuries.
	Possibility of causing physical damage.
		Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

3

Warnings

To avoid risk of electric shock, do not set up this product or handle cables during

a thunderstorm.

WARNING Be sure to use as power cable that complies with safety standards with a PE

(power earth) terminal on the plug, and make sure to ground the product before use.

Ignoring this may result in severe shock.

Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

Handle the power cable with care.

Improper handling may lead to fire or electric shock.

Do not modify or attempt to repair the cable.

Do not place any heavy object on top of the cable.

Avoid excessive bending, twisting, and pulling.

Do not place the cable near heating equipment.

Check that the plug is clean before plugging it in.

Be sure to push the plug all the way in.

Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself.

Improper repair work can be dangerous.

Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch.

Using this product with the cover open may cause fire or electric shock.

Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

4

Cautions

		Do not connect cables in ways other than those mentioned in this manual.
		Different connections may cause equipment damage or fire.
CAUTION		Be sure to set this equipment on a firm, stable, horizontal surface.
		The product may break or cause injury if it falls.

Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not remove the ink cartridge during transportation of the printer.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.

5

About this Manual

Aim of the Manual

This manual was created to provide POS systems and development and

information on development, design, and installation of design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1	Product Overview
Chapter 2	Setup
Chapter 3	Application Development Information
Chapter 4	Handling
Chapter 5	Maintenance of the TM-C710

6

Contents
■ For Safety ..............................................................................................................................	3
Key to Symbols ........................................................................................................................................	3
Warnings ..................................................................................................................................................	4
Cautions ..................................................................................................................................................	5
■ Restriction of Use ..................................................................................................................	5
■ About this Manual................................................................................................................	6
Aim of the Manual .................................................................................................................................	6
Manual Content .....................................................................................................................................	6
■ Contents................................................................................................................................	7
Product Overview........................................................................	11
■ Features...............................................................................................................................	11
■ Product Configuration........................................................................................................	13
Interface ................................................................................................................................................	13
Color ......................................................................................................................................................	13
Accessories ...........................................................................................................................................	13
■ Parts Name and Function..................................................................................................	14
Front Panel.............................................................................................................................................	14
Rear Panel .............................................................................................................................................	15
Buttons and Indicators.........................................................................................................................	16
■ Status/Error Indications ......................................................................................................	18
■ Offline ..................................................................................................................................	19
■ Paper End Detection..........................................................................................................	19
■ Ink Replacement Request Detection ...............................................................................	19
■ Paper Jam Detection.........................................................................................................	19
■ Buzzer Function...................................................................................................................	20
■ DIP Switches........................................................................................................................	20
■ Product Specifications.......................................................................................................	21
Operating Environment .......................................................................................................................	22
Printing Speed.......................................................................................................................................	22
Barcodes/Two-Dimensional Symbols..................................................................................................	23
Ink Cartridge .........................................................................................................................................	27
Print Area and Cut Positions ................................................................................................................	28
Electrical Characteristics .....................................................................................................................	29
Reliability................................................................................................................................................	29
Environmental Specifications ..............................................................................................................	29
External Dimensions..............................................................................................................................	31
■ Precautions .........................................................................................................................	32
To Handle the Ink Cartridge ................................................................................................................	32
To Prevent Ink Waste.............................................................................................................................	32

7

■ Restrictions..........................................................................................................................	33
Setup .............................................................................................	35
■ Flow of Setup ......................................................................................................................	35
■ Installing the Printer............................................................................................................	36
Important Notes on Installation..........................................................................................................	36
■ Connecting the USB/Ethernet Cable................................................................................	38
■ Connecting the AC Adapter.............................................................................................	40
■ Loading the Roll Paper ......................................................................................................	41
■ Loading the Ink Cartridge .................................................................................................	43
■ Setting the Lane ID .............................................................................................................	45
■ Setting the Printer IP Address ............................................................................................	46
■ Adding a TCP/IP Port..........................................................................................................	47
■ Installing the Printer Driver.................................................................................................	50
For USB Interface Model......................................................................................................................	50
For Ethernet Interface Model .............................................................................................................	51
■ Installing Status API ............................................................................................................	52
■ Setting the DIP Switches.....................................................................................................	53
Application Development Information......................................	55
■ Overview.............................................................................................................................	55
■ Printer Driver .......................................................................................................................	55
■ Status API ............................................................................................................................	56
■ Sample Program ................................................................................................................	56
■ Software ..............................................................................................................................	58
Printer Driver..........................................................................................................................................	58
Administering network printers ...........................................................................................................	58
Developing applications.....................................................................................................................	59
Handling .......................................................................................	61
■ Replacing the Ink Cartridge .............................................................................................	61
■ Replacing the Roll Paper...................................................................................................	62
■ Removing Jammed Paper ................................................................................................	64
■ How to Use the Printer Driver .............................................................................................	65
How to Display the Printer Driver ........................................................................................................	65
Registering User Defined Media.........................................................................................................	66

8

Favorite Setting ....................................................................................................................................	67
Information for User Definition ............................................................................................................	70
Buzzer Setting at the Time of Errors ....................................................................................................	71
Autocutting after Printing ...................................................................................................................	72
Barcode Printing ..................................................................................................................................	73
2D Symbol Printing ...............................................................................................................................	82
Barcode and 2D Symbol Font Printing on .NET Environment ..........................................................	87
Functions of the Printer Driver.............................................................................................................	89
■ Uninstallation.......................................................................................................................	93
Uninstalling the Printer Driver ..............................................................................................................	93
Uninstalling Status API..........................................................................................................................	95
■ Self-test ................................................................................................................................	98
Procedure for the Self-test ..................................................................................................................	98
■ Nozzle Check......................................................................................................................	99
Nozzle Check Using the Self-test ........................................................................................................	99
Nozzle Check Using the Printer Driver................................................................................................	99
■ Cleaning............................................................................................................................	100
Cleaning the Printer Case ................................................................................................................	100
Head Cleaning ..................................................................................................................................	100
■ Preparing for Transport .....................................................................................................	102
■ Storing Long-term .............................................................................................................	103
Before Long-term Storage ................................................................................................................	103
After Long-term Storage ...................................................................................................................	103
■ Troubleshooting ................................................................................................................	105
Lighting and Flashing Error LED.........................................................................................................	105
Maintenance of the TM-C710...................................................	107
■ Necessary Information for an Administrator of the Printer ...........................................	108
Printer Driver Functions......................................................................................................................	108
Destination for the Printer Driver Setting..........................................................................................	109
Installing Multiple Printer Drivers on One Client Computer...........................................................	110
■ Maintenance ....................................................................................................................	111
Adding a Client Computer (for the Ethernet Interface Model) ...................................................	111
Adding a Printer.................................................................................................................................	112
Adding a Paper Type/Changing the Print Setting.........................................................................	113
Replacing the Printer.........................................................................................................................	113

9

10

Chapter 1 Product Overview

Product Overview

This chapter describes features and functions of the product.

Features

The TM-C710 is a 4-color ink jet printer that offers high speed, full-color printing with the ease of operability and high reliability required for commercial applications. Its compact size fits easily on a counter.

			1
	Printing

•High-speed printing

130 mm/s {5.12"/s} (printing width 53 mm {2.09"}, 360 dpi × 180 dpi, unidirectional)

100 mm/s {3.94"/s} (printing width 53 mm {2.09"}, 360 dpi × 360 dpi, bidirectional)

90 mm/s {3.54"/s} (printing width 53 mm {2.09"}, 360 dpi × 720 dpi, bidirectional)

•Full color printing

CMYK 4-color printing

Each color has 4 gradations

Print resolution: 360 dpi × 180 dpi, 360 dpi × 360 dpi, 720 dpi × 360 dpi

[dpi: dots per 25.4 mm (dots per inch)]

Handling

•Front operation (when replacing roll paper and ink cartridges)

•Drop-in roll paper method

•An autocutter as standard equipment

Reliability

•Uses pigment ink for excellent light-fastness and water resistance

•Fitted with automatic nozzle check system and automatic recovery function for missing dots

Printer driver

•Printing with a Windows printer driver.

•The printer has a built-in barcode font, which is available from .NET application.

•Supported OS

For detailed information on supported operating systems, see the release note for the printer driver.

11

Status API

•Can transmit the printer status (such as printer and ink cartridge status, and print job information) to your applications, and can set the buzzer to beep when an error such as a cover open occurs.

•Dedicated sample program using Status API (program language: C + +, VB.NET, C#) is prepared.

Other features

•Compact size that fits unobtrusively on a counter

Main unit footprint: W: 140 mm × D: 210 mm {5.51" × 8.27"}

•Ethernet interface and USB interface as standard equipment

•A buzzer as standard equipment

12

Chapter 1 Product Overview

Product Configuration

Interface

USB interface (USB 2.0 high speed) and Ethernet interface (100 Base-TX/10 Base-T)

Color

EDG (Epson Dark Gray)

Accessories

1

Unpacking

•Ink cartridge (Model number: SJIC25P) (STARTER CARTRIDGE)

•Ink cartridge (Model number: SJIC25P)

•Roll paper

•AC Adapter (Model: Adapter, K)

•AC cable

•TM-C710 Documents Disc

•Setup Guide

13

Parts Name and Function

Front Panel

Paper ejection guide

Release lever

Ink cartridge slot

Roll paper cover

Paper ejection guide:

Printed coupons are ejected along the paper ejection guide.

Release lever:

Pull the release lever to open the roll paper cover.

Ink cartridge slot:

Ink cartridge is loaded.

Roll paper cover:

Open the roll paper cover to load or replace roll paper.

Do not open the roll paper cover during printer operation. When the roll paper cover is opened during printing, printing stops, the printer automatically goes offline, and the Error LED lights. The data being printed is lost. When the cover is closed, the printer returns to online and the printable state.

14

Chapter 1 Product Overview

Rear Panel

			USB interface connector		Lane setting button
	Power connector				Ethernet interface connector
		Self-test button
	Power connector:					1
	Connect a DC cable for the accessory AC adapter.
	Self-test button:
	Press the button to perform a self-test.

You can check the printer status with the following items the self-test prints out.Printer configuration

IP address

Firmware version

Serial number

Nozzle check pattern

USB interface connector:

Connect a USB cable when USB interface is used.

Lane setting button:

The printer executes the lane setting function after this button is held down for 5 seconds or longer continuously.

Ethernet interface connector:

Connect a LAN cable.

For details how to connect the interface and power supply connector, see "Connecting the

USB/Ethernet Cable" on page 38 and "Connecting the AC Adapter" on page 40.

15

Buttons and Indicators

	Power LED
Error	Error LED
Replace Ink	Replace Ink LED
Status LED
Check Paper	Check Paper LED
Paper Jam	Paper Jam LED

Cleaning button

Power button

Status LED (Green/Orange)

•The green LED lights when there is no error.

•The orange LED flashes when there is an error.

The buzzer beeps when the Status LED flashes. For details on the buzzer function, see "Buzzer Function" on page 20.

Power LED (Green)

•Lights when the power is on.

•Flashes when the printer is initializing, cleaning, printing, or during an error state.

Before turning off the printer, wait more than 10 seconds (so that the print head cap closes) after the printer finishes operating.

Error LED (Orange)

•Lights when the printer is in the error state.

•Flashes when a fatal error or maintenance requirement occurs.

16

Chapter 1 Product Overview

Replace Ink LED (Orange)

•Lights when no ink cartridge has been loaded or when the printer is requesting replacement of the ink cartridge.

Check Paper LED (Orange)

• Lights when no paper has been loaded.

Paper Jam LED (Orange)

• Lights when the paper is jammed.

The printer status is also displayed with combinations of lighting and flashing of LEDs. See "Status/Error Indications" on page 18 for details.

	1
Cleaning button

•When printing is faint or dots are missing, press the Cleaning button for 3 seconds or more continuously to perform the print head cleaning.

Do not press the cleaning button unless there is a problem with print quality. Unnecessary cleaning wastes ink.

Power button

•When DIP switch 1 is Off, the power is turned on after the Power button has been pressed while the power is off.

•When DIP switch 1 is Off, the power is turned off after the Power button has been pressed for 3 seconds or more while the power is on.

•When DIP switch 1 is On, the printer settings are reset after the Power button has been pressed for 3 seconds or more.

For 30 seconds after a reset, the printer and host cannot communicate.

After resetting, the printer is in the same state as when the power is turned on.For details on the DIP switches, see "DIP Switches" on page 20.

17

Status/Error Indications

The printer status is displayed by a combination of lighting and flashing of LEDs.

	: On		: Flashing		: Off
			LED				Status/
			Replace	Check	Paper
	Power	Error				Status	Action
			Ink	Paper	Jam
	or		—	—	—		Roll paper cover is open.
							Close the roll paper cover.
	or		—		—		No roll paper is loaded.
							Load new roll paper.
							No ink cartridge is loaded or
	or			—	—		ink cartridge needs to be
							replaced.
							Load new ink cartridge.
							Paper jam occurred.
	or		—	—			Remove jammed paper and
							load roll paper.
	or						Fatal error occurred.
							Reset the printer. If the printer
							does not recover, the printer
							needs to be repaired.
							Maintenance is required.
	or						The pr inter needs to be
							repaired.
							Software updating
							Wait for the updating to be
							completed.
							Lane setting

Complete the lane setting. or or or or After the time - out of 30 seconds, the printer recovers

from the lane setting mode.

Concerning the “—” column, this depends on the combination with other states.

18

Chapter 1 Product Overview

Offline

The printer does not have an online/offline switch. Offline occurs:

•Between when the power is turned on (including the printer reset through the interface) and when the printer is ready to receive data.

•During a self-test.

•When the roll paper cover is open.

•During an error state.

•When the printer stops printing due to a paper-end.

•When the printer stops printing due to ink replacement request.

• When the printer is waiting for recovery from a high-temperature error.	1

The printer can transmit or receive data from/to the host PC even when the printer is offline.

Paper End Detection

When roll paper is used up, printing stops, the printer automatically goes offline, and the Check Paper LED lights. The data being printed is lost.

When roll paper is replaced with a new roll, the printer returns to online and the printable state.

Ink Replacement Request Detection

When an ink cartridge is not loaded, the printer goes offline, and the Replace Ink LED lights. When the ink replacement request is detected, the Replace Ink LED lights.

When the ink cartridge is replaced with a new one, the printer returns to online and the printable state.

Paper Jam Detection

When a roll paper jam occurs, the printer automatically goes offline, and the Paper Jam LED lights.

When you remove the jammed paper, never pull out the paper forcibly. When roll paper is replaced and roll paper cover is closed, the printer returns to online and the printable state.

19

Buzzer Function

The printer records the buzzer sound file in the NV memory, and beeps the file when the printer event occurs according to the table below.

Volume control: 2 levels (On/Off)

Printer event	Frequency	Beeping period	Pattern
Fatal error	2.0 KHz	Approx. 1.0 seconds	1 time
Maintenance	2.5 KHz	Approx. 1.0 seconds	1 time
requirement
Cover open	3.0 KHz	Approx. 1.0 seconds	Continuous
Time to replace ink	3.0 KHz	Approx. 1.0 seconds	Continuous
cartridge
Roll paper out	3.0 KHz	Approx. 1.0 seconds	Continuous
Paper jam error	3.0 KHz	Approx. 1.0 seconds	Continuous

DIP Switches

Setting the DIP switches to On or Off switches the following functions. See "Setting the DIP

Switches" on page 53 for how to set the DIP switches.

	Switch	Function	On	Off	Default
	no.
	1	Operation of the	Reset	Power On/Off	Off
		power button	(Power button is disabled)	(Power button is enabled)
	2	Internal use	Do not change		Off
	3	Cleaning at power on	Disabled	Enabled	Off
	4	Internal use	Do not change		On

20

			Chapter 1 Product Overview
Product Specifications
	Print method		Serial inkjet, dot matrix
			Four-color printing
	Print direction		Bidirectional/unidirectional printing
	Paper feed		Forward direction feed
	Print width		53 mm {2.09"} maximum
	Autocutting method		By separated-blade scissors
	Autocut type		Partial cut (one center point uncut)
						1
	Roll paper supply method		Drop-in roll paper
	Roll paper	Paper width	58 mm {2.28"} (57.5 ± 0.5 mm {2.26 ± 0.02"})
		Maximum diameter	90 mm {3.54"}
		Paper core	Outside diameter: 18 mm {0.71"} or larger
		Paper type	Plain paper, Light Matte Coated paper
	Interface	Ethernet	Specification: IEEE 802.3-compliant
			Communication speed: 100BASE-TX/10BASE-T
			Supporting communication protocols:
			ARP, ICMP, IP, UDP, TCP, HTTP, DHCP, ENPC, SNMP, Port 9100,
			APIPA (Microsoft Automatic Private IP Addressing)
			Factory setting:
			IP address setting mode: Manual
			IP address: 192.168.192.168
			Lane number: 168
			Host name: TM-C710-xxxxxx
			(xxxxxx sets the lowest 6 digits of MAC address.)
			Domain name: None
		USB	Specification: USB 2.0-compliant
			Communication speed: High-speed
			Device type: Self-powered device
	Power supply		Power supplied by accessory AC adapter
	AC adapter	Input voltage (rated)	100 to 240 V
		Frequency (rated)	50 to 60 Hz
	Power	Operating	Average approximately 30 W
	consumption
		Idling	Average approximately 3 W

21

		Main unit size (W D H)	140 210		222 mm {5.51 8.27	8.74"} (excluding the
			protrusion)
		Mass	Approx. 5.2 kg [11.4 lb] (excluding ink cartridge and roll
			paper)

Operating Environment

Computers		PC/AT-compatible
System requirements	CPU	Computers with a processor clock speed of 1 GHz or higher
		are recommended.
	RAM	RAM of 512 MB or more is recommended.

If the minimum configuration system requirements as shown above are not met, the printer may not perform well.

For detailed information about supported operating systems, see the release note for the printer driver.

Printing Speed

	Input resolution	Graphic resolution	Print direction	Printing speed
	(horizontal vertical)	(horizontal vertical)		(53 mm printing width)
	180 180 dpi	360 180 dpi	Unidirectional printing	130 mm {5.12"/s}
	360 360 dpi	360 360 dpi	Bidirectional printing	100 mm {3.94"/s}
	360 360 dpi	720 360 dpi	Bidirectional printing	90 mm {3.54"/s}

[dpi: dots per 25.4 mm (dots per inch)]

The printer speeds above are for continuous printing except during print head cleaning, autocutting, or starting/ending a job.

Printing speed may be slower, depending on the data transmission speed.

22

Chapter 1 Product Overview

Barcodes/Two-Dimensional Symbols

Barcodes/Two-dimensional symbols encodable by the printer driver

Barcode/two-	Barcodes	UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13), CODE 39, CODE
dimensional	Identification rate:	128, GS1-128, GS1 DataBar Omnidirectional,
symbol printing	ANSI rank D (based	GS1 DataBar Truncated, GS1 DataBar Limited,
	on Seiko Epson	GS1 DataBar Expanded
	Corporation
	standard)
				1
	Two-dimensional	Stack type:
	symbols	PDF417, GS1 DataBar Stacked, GS1 DataBar Stacked Omni-
		directional, GS1 DataBar Expanded Stacked
		Matrix type:
		QR Code

If you want to create graphic data for barcodes/two-dimensional symbols, create data which

meet the following conditions.

Use black as the print color of the barcode on blank paper (not pre-printed).

When creating barcode/2-dimensional symbol data as the graphic data, use the input resolution in the table below. At other resolutions, the barcode reader may return errors.

Because of the characteristics of the ink, it may penetrate the paper, and bars of printed barcodes may become thicker. This depends on the paper. Users can maintain the barcode recognition rate by methods such as ± 1 correction, reducing the data in a bar by one pixel and increasing the blank space by one pixel. Be sure not to use this method for the two-dimensional symbols.

Input resolution	Graphic resolution
(horizontal vertical)	(horizontal vertical)
180 180 dpi	360 180 dpi
360 360 dpi	360 360 dpi
360 360 dpi	720 360 dpi

23

Creating the graphic data for barcode

Carriage move direction

Carriage move direction

Fence Barcode

<![if ! IE]>

<![endif]>Paper feeding direction

Ladder Barcode

The following table shows the recommended value.

				Minimum module
			Bar width		(by 360 dpi)
Paper type	Resolution	Barcode type
				ANSI		ANSI		ANSI
			adjustment
				Grade D		Grade C		Grade B
				or		or		or
				higher		higher		higher
	360 180 dpi	Fence barcode		4 dots
		Ladder barcode		6 dots
	360 360 dpi	Fence barcode		4 dots
Plain
		Ladder barcode		6 dots
	720 360 dpi	Fence barcode		4 dots
		Ladder barcode		6 dots
			Available			-		-
	360 180 dpi	Fence barcode		4 dots
		Ladder barcode		6 dots
Light matte	360 360 dpi	Fence barcode		4 dots
coated
		Ladder barcode		6 dots
	720 360 dpi	Fence barcode		4 dots
		Ladder barcode		6 dots

-: Not supported

24

Chapter 1 Product Overview

Creating the graphic data for two-dimensional symbol (stack type)

The following table shows the recommended value.

			Minimum module
				(by 360 dpi)
Paper type	Resolution	Print status
			ANSI		ANSI		ANSI
			Grade D		Grade C		Grade B
			or		or		or
			higher		higher		higher
	360 180 dpi	No paper feed
		With paper feed
	360 360 dpi	No paper feed							1
Plain
		With paper feed
	720 360 dpi	No paper feed
		With paper feed
			6 dots		-		-
	360 180 dpi	No paper feed
		With paper feed
Light matte	360 360 dpi	No paper feed
coated
		With paper feed
	720 360 dpi	No paper feed
		With paper feed
-: Not supported

25

Creating the graphic data for two-dimensional symbol (matrix type)

The following table shows the recommended value.

			Minimum module
				(by 360 dpi)
Paper type	Resolution	Print status
			ANSI		ANSI		ANSI
			Grade D		Grade C		Grade B
			or		or		or
			higher		higher		higher
	360 180 dpi	No paper feed	6 dots
		With paper feed	8 dots
	360 360 dpi	No paper feed	6 dots
Plain
		With paper feed	8 dots
	720 360 dpi	No paper feed	6 dots
		With paper feed	8 dots
					-		-
	360 180 dpi	No paper feed	6 dots
		With paper feed	8 dots
Light matte	360 360 dpi	No paper feed	6 dots
coated
		With paper feed	8 dots
	720 360 dpi	No paper feed	6 dots
		With paper feed	8 dots

-: Not supported

26

				Chapter 1 Product Overview
	Ink Cartridge
	Type			4-color integrated exclusive ink cartridge
	Model number			SJIC25P
	Ink color			Cyan, magenta, yellow, black
	Ink type			Pigment ink
	Number of sheets printable			4000 coupons per cartridge
				(Print area: 53.0 203.2 mm {2.09 8.00"}, total
				803,000 shots, 360 dpi 180 dpi on plain paper)
	Ink cartridge expiration			6 months after installation in a printer and 2 years			1
				after the production date, including a six-month
				expiration after installation in a printer.
	Storage		Transported in the individual box	-20 to 60 C {-4 to 140 F}
	temperature
			Stored in the individual box	-20 to 40 C {-4 to 104 F}
			Installed on the printer	-20 to 40 C {-4 to 104 F}

The number of sheets printable is calculated in a case when printing an average of 52 sheets in a 12-hour day (1 sheet per approximately 14 minutes) after replacing the ink cartridge with a new one.

The number of sheets printable depends on the environment and conditions in use (content to print, print settings, paper type, print frequency, ambient temperature, etc.).

Printable area

The illustration below shows a sample coupon used to calculate the end of life for the

mechanism and the ink cartridge.

Pa per feed direction

203.2 mm {8.00"}

<![if ! IE]>

<![endif]>53.0 mm {2.09"}

27

Print Area and Cut Positions

The print area and cut positions are shown below.

	Resolution of	Resolution of	Minimum top margin A
	the previous printing	the next printing
	360 dpi 180 dpi	360 dpi 180 dpi	0 mm
	360 dpi 360 dpi	360 dpi 360 dpi	0.21 mm {0.0083"}
	720 dpi 360 dpi
		720 dpi 360 dpi	0.21 mm {0.0083"}
		Paper width: 57.5

		14
Autocutting position
	Coupon 1
A
	Coupon 2
		2
		14
Autocutting position
	Coupon 3
2.25	53	2.25

Feed direction

Print area

[The values given are typical values. Units: mm]

The length of each coupon must be 66.8 mm or longer.

28

			Chapter 1 Product Overview
	Electrical Characteristics
	Power supply		Power supplied by dedicated AC adapter
	Input voltage (rated)		AC 100 to 240V
	Frequency (rated)		50/60 Hz
	Power	Operating	Approximately 30 W
	consumption
		Stand-by	Approximately 3 W

Be sure to use the dedicated AC adapter included in the product package.

1

Reliability

Life	Mechanism	4 million passes (Corresponds to 500,000 coupons issued*1)
	Print head	6,000 million shots/nozzle (Corresponds to 10,760,000
		coupons issued*1)
	Autocutter	500,000 cuts
MTBF		Approximately 180,000 hours

*1: When printing the coupon shown on page 27.

Environmental Specifications

Absolute maximum rated	70 C {150 F}*1
Pressure (Operating/not operating)	700 to 1060 hPa (Corresponds to 0 to 2500 m {approximately
	0 to 8202’} above sea level)

29

Te m p e ra t u r e / Printing	10 to 35 C {50 to 95 F}, 20 to 80% RH (no condensation)
humidity	80
	55
	<![if ! IE]> <![endif]>Humidity( )
	20
	10	27	35
	Temperature ( C)
Barcode printing	15 to 35 C {59 to 95 F}, 20 to 80% RH (no condensation)
Storage	When packed: -20 to 60 C {-4 to	140 F}, 5 to 85% RH (no
	condensation, ink not loaded) (At -20 C or 60 C {-4 F or
	140 F}: up to 120 hours)
	Ink loaded: -20 to 40 C {-4 to 104 F}
	(At -20 C {-4 F}: up to 120 hours)
	(At 0 to 30 C {32 to 86 F}: up to 6 months)
	(At 40 C {104 F}: up to 1 month)
*1: This temperature must NOT be exceeded during operation or storage.

30