Epson TM-C710 Technical Reference Guide

Technical Reference Guide
Describes features and general specifications for the product.
Describes setup and installation of the product.
Describes how to control the printer and necessary information when you develop applications.
Describes how to handle the product.
Describes to administrator for necessary information to administer TM-C710 in the system such as installing new printer or replacing the printer.
Product Overview
Setup
Application Development Information
Handling
Maintenance of the TM-C710
M00063201
Rev.B
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest information.
• While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Trademarks
Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Cor­poration in the United States and/or other countries.
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.
All other trademarks are the property of their respective owners and used for identification purpose only.
Copyright
The Ethernet interface model of this product includes software developed by the University of Califor­nia, Berkeley, and its contributors.
© Seiko Epson Corporation 2013 - 2014. All rights reserved.
2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
CAUTION
Possibility of sustaining physical injuries.Possibility of causing physical damage.Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
3

Warnings

WARNING
To avoid risk of electric shock, do not set up this product or handle cables during
a thunderstorm.
Be sure to use as power cable that complies with safety standards with a PE
(power earth) terminal on the plug, and make sure to ground the product before use.
Ignoring this may result in severe shock.
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.Do not place any heavy object on top of the cable.Avoid excessive bending, twisting, and pulling.Do not place the cable near heating equipment.Check that the plug is clean before plugging it in.Be sure to push the plug all the way in.
Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.
If you open the DIP switch cover, be sure to close the cover and tighten the screw
after adjusting the DIP switch.
Using this product with the cover open may cause fire or electric shock.
Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
4

Cautions

Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
CAUTION
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended
period.
Do not remove the ink cartridge during transportation of the printer.

Restriction of Use

When this product is used for applications requiring high reliability/safety, s uch as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention
devices; various safety devices, etc.; or functional/precision
product only after giving consideration to including fail-safes and redundancies into your
design to maintain safety and total system reliability. B ec ause this product was not intended for
use in applications requiring extremely high reliability/safety, s uch as aerospace equipment,
main communication equipment, nuclear power control equipment, or medical equipment
related to direct medical care, etc., please make your own judgment on this product’s suitability
after a f
ull evaluation.
devices, etc., you should use this
5

About this Manual

Aim of the Manual

This manual was created to provide information on development, design, and installation of
POS systems and development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Application Development Information
Chapter 4 Handling
Chapter 5 Maintenance of the TM-C710
6

Contents

For Safety .............................................................................................................................. 3
Key to Symbols........................................................................................................................................ 3
Warnings.................................................................................................................................................. 4
Cautions ..................................................................................................................................................5
Restriction of Use.................................................................................................................. 5
About this Manual................................................................................................................ 6
Aim of the Manual .................................................................................................................................6
Manual Content.....................................................................................................................................6
Contents................................................................................................................................ 7
Product Overview........................................................................11
Features............................................................................................................................... 11
Product Configuration........................................................................................................ 13
Interface ................................................................................................................................................13
Color ......................................................................................................................................................13
Accessories ...........................................................................................................................................13
Parts Name and Function.................................................................................................. 14
Front Panel.............................................................................................................................................14
Rear Panel.............................................................................................................................................15
Buttons and Indicators .........................................................................................................................16
Status/Error Indications...................................................................................................... 18
Offline .................................................................................................................................. 19
Paper End Detection.......................................................................................................... 19
Ink Replacement Request Detection............................................................................... 19
Paper Jam Detection......................................................................................................... 19
Buzzer Function................................................................................................................... 20
DIP Switches........................................................................................................................ 20
Product Specifications....................................................................................................... 21
Operating Environment .......................................................................................................................22
Printing Speed.......................................................................................................................................22
Barcodes/Two-Dimensional Symbols..................................................................................................23
Ink Cartridge .........................................................................................................................................27
Print Area and Cut Positions ................................................................................................................28
Electrical Characteristics .....................................................................................................................29
Reliability................................................................................................................................................29
Environmental Specifications ..............................................................................................................29
External Dimensions..............................................................................................................................31
Precautions......................................................................................................................... 32
To Handle the Ink Cartridge ................................................................................................................32
To Prevent Ink Waste.............................................................................................................................32
7
Restrictions.......................................................................................................................... 33
Setup .............................................................................................35
Flow of Setup ...................................................................................................................... 35
Installing the Printer............................................................................................................ 36
Important Notes on Installation.......................................................................................................... 36
Connecting the USB/Ethernet Cable................................................................................ 38
Connecting the AC Adapter............................................................................................. 40
Loading the Roll Paper ...................................................................................................... 41
Loading the Ink Cartridge ................................................................................................. 43
Setting the Lane ID .............................................................................................................45
Setting the Printer IP Address ............................................................................................ 46
Adding a TCP/IP Port.......................................................................................................... 47
Installing the Printer Driver................................................................................................. 50
For USB Interface Model...................................................................................................................... 50
For Ethernet Interface Model ............................................................................................................. 51
Installing Status API ............................................................................................................ 52
Setting the DIP Switches..................................................................................................... 53
Application Development Information......................................55
Overview............................................................................................................................. 55
Printer Driver ....................................................................................................................... 55
Status API ............................................................................................................................ 56
Sample Program ................................................................................................................ 56
Software .............................................................................................................................. 58
Printer Driver.......................................................................................................................................... 58
Administering network printers ........................................................................................................... 58
Developing applications..................................................................................................................... 59
Handling .......................................................................................61
Replacing the Ink Cartridge ............................................................................................. 61
Replacing the Roll Paper................................................................................................... 62
Removing Jammed Paper ................................................................................................ 64
How to Use the Printer Driver............................................................................................. 65
How to Display the Printer Driver ........................................................................................................ 65
Registering User Defined Media ......................................................................................................... 66
8
Favorite Setting .................................................................................................................................... 67
Information for User Definition ............................................................................................................ 70
Buzzer Setting at the Time of Errors .................................................................................................... 71
Autocutting after Printing ................................................................................................................... 72
Barcode Printing .................................................................................................................................. 73
2D Symbol Printing ............................................................................................................................... 82
Barcode and 2D Symbol Font Printing on .NET Environment .......................................................... 87
Functions of the Printer Driver............................................................................................................. 89
Uninstallation.......................................................................................................................93
Uninstalling the Printer Driver .............................................................................................................. 93
Uninstalling Status API.......................................................................................................................... 95
Self-test ................................................................................................................................98
Procedure for the Self-test .................................................................................................................. 98
Nozzle Check......................................................................................................................99
Nozzle Check Using the Self-test ........................................................................................................ 99
Nozzle Check Using the Printer Driver................................................................................................ 99
Cleaning............................................................................................................................100
Cleaning the Printer Case ................................................................................................................ 100
Head Cleaning .................................................................................................................................. 100
Preparing for Transport .....................................................................................................102
Storing Long-term .............................................................................................................103
Before Long-term Storage ................................................................................................................ 103
After Long-term Storage ................................................................................................................... 103
Troubleshooting ................................................................................................................105
Lighting and Flashing Error LED......................................................................................................... 105
Maintenance of the TM-C710...................................................107
Necessary Information for an Administrator of the Printer ...........................................108
Printer Driver Functions ...................................................................................................................... 108
Destination for the Printer Driver Setting.......................................................................................... 109
Installing Multiple Printer Drivers on One Client Computer ........................................................... 110
Maintenance ....................................................................................................................111
Adding a Client Computer (for the Ethernet Interface Model) ................................................... 111
Adding a Printer ................................................................................................................................. 112
Adding a Paper Type/Changing the Print Setting......................................................................... 113
Replacing the Printer......................................................................................................................... 113
9
10
Chapter 1 Product Overview

Product Overview

This chapter describes features and functions of the product.

Features

The TM-C710 is a 4-color ink jet printer that offers high speed, full-color printing with the ease of
operability and high reliability required for commercial applications. Its compact size fits easily
on a counter.
Printing
•High-speed printing
130 mm/s {5.12"/s} (printing width 53 mm {2.09"}, 360 dpi × 180 dpi, unidirectional)100 mm/s {3.94"/s} (printing width 53 mm {2.09"}, 360 dpi × 360 dpi, bidirectional)90 mm/s {3.54"/s} (printing width 53 mm {2.09"}, 360 dpi × 720 dpi, bidirectional)
•Full color printing
CMYK 4-color printingEach color has 4 gradationsPrint resolution: 360 dpi × 180 dpi, 360 dpi × 360 dpi, 720 dpi × 360 dpi
[dpi: dots per 25.4 mm (dots per inch)]
Handling
•Front operation (when replacing roll paper and ink cartridges)
•Drop-in roll paper method
•An autocutter as standard equipment
Reliability
• Uses pigment ink for excellent light-fastness and water resistance
1
•Fitted with automatic nozzle check system and automatic recovery function for missing dots
Printer driver
•Printing with a Windows printer driver.
•The printer has a built-in barcode font, which is available from .NET application.
•Supported OS
For detailed information on supported operating systems, see the release note for the printer driver.
11
Status API
•Can transmit the printer status (such as printer and ink cartridge status, and print job informa-
tion) to your applications, and can set the buzzer to beep when an error such as a cover open
occurs.
•Dedicated sample program using Status API (program language: C + +, VB.NET, C#)
pared.
Other features
•Compact size that fits unobtrusively on a counter
Main unit footprint: W: 140 mm × D: 210 mm {5.51" × 8.27"}
•Ethernet interface and USB interface as standard equipment
•A buzzer as standard equipment
is pre-
12
Chapter 1 Product Overview

Product Configuration

Interface

USB interface (USB 2.0 high speed) and Ethernet interface (100 Base-TX/10 Base-T)

Color

EDG (Epson Dark Gray)

Accessories

Unpacking
•Ink cartridge (Model number: SJIC25P) (STARTER CARTRIDGE)
•Ink cartridge (Model number: SJIC25P)
• Roll paper
•AC Adapter (Model: Adapter, K)
•AC cable
•TM-C710 Documents Disc
•Setup Guide
1
13

Parts Name and Function

Roll paper cover
Release lever
Paper ejection guide
Ink cartridge slot

Front Panel

Paper ejection guide:
Printed coupons are ejected along the paper ejection guide.
Release lever:
Pull the release lever to open the roll paper cover.
Ink cartridge slot:
Ink cartridge is loaded.
Roll paper cover:
Open the roll paper cover to load or replace roll paper.
Do not open the roll paper cover during printer operation. When the roll paper cover is opened during printing, printing stops, the printer automatically goes offline, and the Error LED lights. The data being printed is lost. When the cover is closed, the printer returns to online and the printable state.
14

Rear Panel

Power connector
Lane setting button
Self-test button
USB interface connector
Ethernet interface connector
Power connector:
Connect a DC cable for the accessory AC adapter.
Self-test button:
Press the button to perform a self-test.
Chapter 1 Product Overview
1
You can check the printer status with the following items the self-test prints out.
Printer configurationIP addressFirmware versionSerial numberNozzle check pattern
USB interface connector:
Connect a USB cable when USB interface is used.
Lane setting button:
The printer executes the lane setting function after this button is held down for 5 seconds or longer continuously.
Ethernet interface connector:
Connect a LAN cable.
For details how to connect the interface and power supply connector, see "Connecting the
USB/Ethernet Cable" on page 38 and "Connecting the AC Adapter" on page 40.
15

Buttons and Indicators

Error
Replace Ink
Check Paper
Paper Jam
Power LED
Cleaning button
Error LED
Replace Ink LED
Check Paper LED
Paper Jam LED
Status LED
Power button
Status LED (Green/Orange)
•The green LED lights when there is no error.
•The orange LED flashes when there is an error.
The buzzer beeps when the Status LED flashes. For details on the buzzer function, see
"Buzzer Function" on page 20.
Power LED (Green)
•Lights when the power is on.
•Flashes when the printer is initializing, cleaning, printing, or during an error state.
Before turning off the printer, wait more than 10 seconds (so that the print head cap closes) after the printer finishes operating.
Error LED (Orange)
•Lights when the printer is in the error state.
•Flashes when a fatal error or maintenance requirement occurs.
16
Chapter 1 Product Overview
Replace Ink LED (Orange)
•Lights when no ink cartridge has been loaded or when the printer is requesting replacement of
the ink cartridge.
Check Paper LED (Orange)
•Lights when no paper has been loaded.
Paper Jam LED (Orange)
•Lights when the paper is jammed.
The printer status is also displayed with combinations of lighting and flashing of LEDs. See
"Status/Error Indications" on page 18 for details.
Cleaning button
•When printing is faint or dots are missing, press the Cleaning button for 3 seconds or more
continuously to perform the print head cleaning.
Do not press the cleaning button unless there is a problem with print quality. Unnecessary cleaning wastes ink.
Power button
•When DIP switch 1 is Off, the power is turned on after the Power button has been pressed
while the power is off.
•When DIP switch 1 is Off, the power is turned off after the Power button has been pressed for
3 seconds or more while the power is on.
•When DIP switch 1 is On, the printer settings are reset after the Power button has been pressed
for 3 seconds or more.
For 30 seconds after a reset, the printer and host cannot communicate.After resetting, the printer is in the same state as when the power is turned on.For details on the DIP switches, see "DIP Switches" on page 20.
1
17

Status/Error Indications

: On
: Flashing : Off
or
or
or
ororor
or
or
or
or
The printer status is displayed by a combination of lighting and flashing of LEDs.
Power Error
LED
Replace
Ink
———
——
——
Check
Paper
——
Paper
Jam
Status
Status/ Action
Roll paper cover is open.
Close the roll paper cover.
No roll paper is loaded.
Load new roll paper.
No ink cartridge is loaded or ink cartridge needs to be replaced.
Load new ink cartridge.
Paper jam occurred.
Remove jammed paper and load roll paper.
Fatal error occurred.
Reset the printer. If the printer does not recover, the printer needs to be repaired.
Maintenance is required.
The printer needs to be repaired.
Software updating
Wait for the updating to be completed.
Lane setting
Complete the lane setting. After the time-out of 30 seconds, the printer recovers from the lane setting mode.
Concerning the “—” column, this depends on the combination with other states.
18
Chapter 1 Product Overview

Offline

The printer does not have an online/offline switch. Offline occurs:
•Between when the power is turned on (including the printer reset through the interface) and
when the printer is ready to receive data.
•During a self-test.
•When the roll paper cover is open.
•During an error state.
•When the printer stops printing due to a paper-end.
•When the printer stops printing due to ink replacement request.
•When the printer is waiting for recovery from a high-temperature error.
The printer can transmit or receive data from/to the host PC even when the printer is offline.

Paper End Detection

When roll paper is used up, printing stops, the printer automatically goes offline, and the Check
Paper LED lights. The data being printed is lost.
When roll paper is replaced with a new roll, the printer returns to online and the printable state.

Ink Replacement Request Detection

When an ink cartridge is not loaded, the printer goes offline, and the Replace Ink LED lights.
When the ink replacement request is detected, the Replace Ink LED lights.
When the ink cartridge is replaced with a new one, the printer returns to online and
state.
the printable
1

Paper Jam Detection

When a roll paper jam occurs, the printer automatically goes offline, and the Paper Jam LED
lights.
When you remove the jammed paper, never pull out the paper forcibly. When roll paper is
replaced and roll paper cover is closed, the printer returns to online and the printable state.
19

Buzzer Function

The printer records the buzzer sound file in the NV memory, and beeps the file when the printer
event occurs according to the table below.
Vo l ume control: 2 levels (On/Off)
Printer event Frequency Beeping period Pattern
Fatal error 2.0 KHz Approx. 1.0 seconds 1 time
Maintenance
requirement
Cover open 3.0 KHz Approx. 1.0 seconds Continuous
Time to replace ink
cartridge
Roll paper out 3.0 KHz Approx. 1.0 seconds Continuous
Paper jam error 3.0 KHz Approx. 1.0 seconds Continuous
2.5 KHz Approx. 1.0 seconds 1 time
3.0 KHz Approx. 1.0 seconds Continuous

DIP Switches

Setting the DIP switches to On or Off switches the following functions. See "Setting the DIP
Switches" on page 53 for how to set the DIP switches.
Switch
no.
1 Operation of the
Function On Off Default
power button
Reset
(Power button is disabled)
Power On/ Off
(Power button is enabled)
Off
20
2 Internal use Do not change Off
3 Cleaning at power on Disabled Enabled Off
4 Internal use Do not change On

Product Specifications

Print method Serial inkjet, dot matrix
Four-color printing
Print direction Bidirectional/unidirectional printing
Paper feed Forward direction feed
Print width 53 mm {2.09"} maximum
Autocutting method By separated-blade scissors
Autocut type Partial cut (one center point uncut)
Chapter 1 Product Overview
Roll paper supply method Drop-in roll paper
Roll paper Paper width 58 mm {2.28"} (57.5 ± 0.5 mm {2.26 ± 0.02"})
Maximum diameter 90 mm {3.54"}
Paper core Outside diameter: 18 mm {0.71"} or larger
Paper type Plain paper, Light Matte Coated paper
Interface Ethernet Specification: IEEE 802.3-compliant
Communication speed: 100BASE-TX/10BASE-T Supporting communication protocols:
ARP, ICMP, IP, UDP, TCP, HTTP, DHCP, ENPC, SNMP, Port 9100, APIPA (Microsoft Automatic Private IP Addressing)
Factory setting:
IP address setting mode: Manual
IP address: 192.168.192.168
Lane number: 168 Host name: TM-C710-xxxxxx
(xxxxxx sets the lowest 6 digits of MAC address.)
Domain name: None
USB Specification: USB 2.0-compliant
Communication speed: High-speed
Device type: Self-powered device
1
Power supply Power supplied by accessory AC adapter
AC adapter Input voltage (rated) 100 to 240 V
Frequency (rated) 50 to 60 Hz
Power consumption
Operating Average approximately 30 W
Idling Average approximately 3 W
21
Main unit size (W D H) 140 210 222 mm {5.51 8.27 8.74"} (excluding the
protrusion)
Mass Approx. 5.2 kg [11.4 lb] (excluding ink cartridge and roll
paper)

Operating Environment

Computers PC/AT-compatible
System requirements CPU Computers with a processor clock speed of 1 GHz or higher
are recommended.
RAM RAM of 512 MB or more is recommended.
If the minimum configuration system requirements as shown above are not met, the printer may not perform well.
For detailed information about supported operating systems, see the release note for
the printer driver.

Printing Speed

Input resolution
(horizontal vertical)
180 180 dpi 360 180 dpi Unidirectional printing 130 mm {5.12"/s}
360 360 dpi 360 360 dpi Bidirectional printing 100 mm {3.94"/s}
360 360 dpi 720 360 dpi Bidirectional printing 90 mm {3.54"/s}
[dpi: dots per 25.4 mm (dots per inch)]
The printer speeds above are for continuous printing except during print head cleaning,
Printing speed may be slower, depending on the data transmission speed.
Graphic resolution
(horizontal vertical)
autocutting, or starting/ending a job.
Print direction
Printing speed
(53 mm printing width)
22
Chapter 1 Product Overview

Barcodes/Two-Dimensional Symbols

Barcodes/Two-dimensional symbols encodable by the printer
driver
Barcode/two­dimensional symbol printing
Barcodes
Identification rate: ANSI rank D (based on Seiko Epson Corporation standard)
Two-dimensional symbols
UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13), CODE 39, CODE 128, GS1-128, GS1 DataBar Omnidirectional, GS1 DataBar Truncated, GS1 DataBar Limited, GS1 DataBar Expanded
Stack type: PDF417, GS1 DataBar Stacked, GS1 DataBar Stacked Omni-
directional, GS1 DataBar Expanded Stacked
Matrix type: QR Code
If you want to create graphic data for barcodes/two-dimensional symbols, create data which
meet the following conditions.
Use black as the print color of the barcode on blank paper (not pre-printed).When creating barcode/2-dimensional symbol data as the graphic data, use the input
resolution in the table below. At other resolutions, the barcode reader may return errors.
Because of the characteristics of the ink, it may penetrate the paper, and bars of printed
barcodes may become thicker. This depends on the paper. Users can maintain the bar­code recognition rate by methods such as ± 1 correction, reducing the data in a bar by one pixel and increasing the blank space by one pixel. Be sure not to use this method for the two-dimensional symbols.
1
Input resolution
(horizontal vertical)
180 180 dpi 360 180 dpi
360 360 dpi 360 360 dpi
360 360 dpi 720 360 dpi
Graphic resolution
(horizontal vertical)
23
Creating the graphic data for barcode
Paper feeding direction
Carriage move directionCarriage move direction
Ladder Barcode
Fence Barcode
The following table shows the recommended value.
Paper type Resolution Barcode type
Bar width
adjustment
Minimum module
(by 360 dpi)
ANSI
Grade D
or
higher
ANSI
Grade C
or
higher
ANSI
Grade B
or
higher
Plain
Light matte coated
-: Not supported
360 180 dpi
360 360 dpi
720 360 dpi
360 180 dpi
360 360 dpi
720 360 dpi
Fence barcode
Ladder barcode 6 dots
Fence barcode 4 dots
Ladder barcode 6 dots
Fence barcode 4 dots
Ladder barcode 6 dots
Available
Fence barcode 4 dots
Ladder barcode 6 dots
Fence barcode 4 dots
Ladder barcode 6 dots
Fence barcode 4 dots
Ladder barcode 6 dots
4 dots
--
24
Chapter 1 Product Overview
Creating the graphic data for two-dimensional symbol (stack type)
The following table shows the recommended value.
Minimum module
(by 360 dpi)
Paper type Resolution Print status
No paper feed
360 180 dpi
With paper feed
No paper feed
Plain
Light matte coated
360 360 dpi
With paper feed
No paper feed
720 360 dpi
With paper feed
No paper feed
360 180 dpi
With paper feed
No paper feed
360 360 dpi
With paper feed
No paper feed
720 360 dpi
With paper feed
ANSI
Grade D
or
higher
6 dots - -
ANSI
Grade C
or
higher
ANSI
Grade B
higher
or
1
-: Not supported
25
Creating the graphic data for two-dimensional symbol (matrix type)
The following table shows the recommended value.
Minimum module
(by 360 dpi)
Paper type Resolution Print status
No paper feed 6 dots
360 180 dpi
With paper feed 8 dots
No paper feed 6 dots
Plain
Light matte coated
360 360 dpi
With paper feed 8 dots
No paper feed 6 dots
720 360 dpi
With paper feed 8 dots
No paper feed 6 dots
360 180 dpi
With paper feed 8 dots
No paper feed 6 dots
360 360 dpi
With paper feed 8 dots
No paper feed 6 dots
720 360 dpi
With paper feed 8 dots
ANSI
Grade D
or
higher
ANSI
Grade C
or
higher
--
ANSI
Grade B
or
higher
-: Not supported
26
Chapter 1 Product Overview
203.2 mm {8.00"}
53.0 mm {2.09"}
Paper feed direction

Ink Cartridge

Type 4-color integrated exclusive ink cartridge
Model number SJIC25P
Ink color Cyan, magenta, yellow, black
Ink type Pigment ink
Number of sheets printable 4000 coupons per cartridge
(Print area: 53.0 203.2 mm {2.09 8.00"}, total 803,000 shots, 360 dpi 180 dpi on plain paper)
Ink cartridge expiration 6 months after installation in a printer and 2 years
after the production date, including a six-month expiration after installation in a printer.
1
Storage temperature
Transported in the individual box -20 to 60C {-4 to 140F}
Stored in the individual box -20 to 40C {-4 to 104F}
Installed on the printer -20 to 40C {-4 to 104F}
The number of sheets printable is calculated in a case when printing an average of 52
sheets in a 12-hour day (1 sheet per approximately 14 minutes) after replacing the ink cartridge with a new one.
The number of sheets printable depends on the environment and conditions in use
(content to print, print settings, paper type, print frequency, ambient temperature, etc.).
Printable area
The illustration below shows a sample coupon used to calculate the end of life for the
mechanism and the ink cartridge.
27

Print Area and Cut Positions

Paper width: 57.5
14
A
14
2
2.25532.25
Feed direction
Coupon 1
Coupon 2
Coupon 3
Autocutting position
Autocutting position
Print area
[The values given are typical values. Units: mm] The length of each coupon must be 66.8 mm or longer.
The print area and cut positions are shown below.
the previous printing
360 dpi 180 dpi 360 dpi 360 dpi 720 dpi 360 dpi
Resolution of
Resolution of
the next printing
360 dpi 180 dpi 0 mm
360 dpi 360 dpi 0.21 mm {0.0083"}
720 dpi 360 dpi 0.21 mm {0.0083"}
Minimum top margin A
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Chapter 1 Product Overview

Electrical Characteristics

Power supply Power supplied by dedicated AC adapter
Input voltage (rated) AC 100 to 240V
Frequency (rated) 50/60 Hz
Power consumption
Operating Approximately 30 W
Stand-by Approximately 3 W
Be sure to use the dedicated AC adapter included in the product package.

Reliability

Life Mechanism 4 million passes (Corresponds to 500,000 coupons issued*
Print head 6,000 million shots/nozzle (Corresponds to 10,760,000
coupons issued*
Autocutter 500,000 cuts
MTBF Approximately 180,000 hours
*1: When printing the coupon shown on page 27.
1
)

Environmental Specifications

1
1
)
Absolute maximum rated 70C {150F}*
Pressure (Operating/not operating) 700 to 1060 hPa (Corresponds to 0 to 2500 m {approximately
0 to 8202’} above sea level)
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Temperature/
10
20
55
80
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Temperature (C)
Humidity ()
humidity
Printing 10 to 35C {50 to 95F}, 20 to 80% RH (no condensation)
Barcode printing 15 to 35C {59 to 95F}, 20 to 80% RH (no condensation)
Storage When packed: -20 to 60C {-4 to 140F}, 5 to 85% RH (no
condensation, ink not loaded) (At -20C or 60C {-4F or 140F}: up to 120 hours)
Ink loaded: -20 to 40C {-4 to 104F} (At -20C {-4F}: up to 120 hours) (At 0 to 30C {32 to 86F}: up to 6 months) (At 40C {104F}: up to 1 month)
*1: This temperature must NOT be exceeded during operation or storage.
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