Epson TM-C610 Technical Reference Guide

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Technical Reference Guide

Product Overview

Describes features and general specifications for the product.

Setup

Describes setup and installation of the product and peripherals.

Application Development Information

Describes how to control the printer and necessary information when you develop applications.

Handling

Describes how to handle the product.

Maintenance of the TM-C610

Describes to administrator for necessary information to administer TM-C610 in the system such as distributing driver or installing new printer or replacing the printer.

M00022701

Rev.B

Cautions

No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

The contents of this document are subject to change without notice. Please contact us for the latest information.

While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/Label are registered trademarks or trademarks of Seiko Epson Corporation. Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

All other trademarks are the property of their respective owners and used for identification purpose only.

Copyright

The Ethernet interface model of this product includes software developed by the University of California, Berkeley, and its contributors.

© Seiko Epson Corporation 2014-2016. All rights reserved.

2

3

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

 

Provides information that must be observed to prevent damage to the equipment or loss of

 

data.

CAUTION

 

Possibility of sustaining physical injuries.

 

Possibility of causing physical damage.

 

 

Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

4

Warnings

To avoid risk of electric shock, do not set up this product or handle cables during

a thunderstorm

WARNING Be sure to use the power cable complied with safety standards with a PE (power earth) terminal on the plug, and make sure to ground the product before use.

Ignoring this may result in severe shock.

Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

Handle the power cable with care.

Improper handling may lead to fire or electric shock.

Do not modify or attempt to repair the cable.

Do not place any heavy object on top of the cable.

Avoid excessive bending, twisting, and pulling.

Do not place the cable near heating equipment.

Check that the plug is clean before plugging it in.

Be sure to push the plug all the way in.

Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself.

Improper repair work can be dangerous.

Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

5

Cautions

 

 

Do not connect cables in ways other than those mentioned in this manual.

 

 

Different connections may cause equipment damage or fire.

CAUTION

 

Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not remove the ink cartridge during transportation of the printer.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care etc., please make your own judgment on this product’s suitability after a full evaluation.

6

About this Manual

Aim of the Manual

This manual was created to provide POS systems and development and

information on development, design, and installation of design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1

Product Overview

Chapter 2

Setup

Chapter 3

Application Development Information

Chapter 4

Handling

Chapter 5

Maintenance of the TM-C610

7

8

Contents

 

■ For Safety ..............................................................................................................................

4

Key to Symbols ........................................................................................................................................

4

Warnings ..................................................................................................................................................

5

Cautions ..................................................................................................................................................

6

■ Restriction of Use ..................................................................................................................

6

■ About this Manual................................................................................................................

7

Aim of the Manual .................................................................................................................................

7

Manual Content .....................................................................................................................................

7

■ Contents................................................................................................................................

9

Product Overview........................................................................

13

■ Features...............................................................................................................................

13

■ Product Configuration........................................................................................................

15

Interface ................................................................................................................................................

15

Color ......................................................................................................................................................

15

Accessories ...........................................................................................................................................

15

■ Parts Name and Function..................................................................................................

16

Control Panel ........................................................................................................................................

17

Connectors ...........................................................................................................................................

20

■ Offline ..................................................................................................................................

20

■ Status/Error Indications ......................................................................................................

21

■ Buzzer ..................................................................................................................................

22

■ Software ..............................................................................................................................

23

■ Product Specifications.......................................................................................................

24

Hardware Requirements......................................................................................................................

25

Printing Specifications ..........................................................................................................................

25

Paper Specifications ............................................................................................................................

26

Barcode.................................................................................................................................................

26

Print Area and Cutting Position...........................................................................................................

28

Ink Cartridge .........................................................................................................................................

29

Electrical Characteristics .....................................................................................................................

30

Reliability................................................................................................................................................

30

Environmental Conditions....................................................................................................................

31

External Dimensions..............................................................................................................................

32

■ Restrictions..........................................................................................................................

33

9

Setup .............................................................................................

35

■ Flow of Setup ......................................................................................................................

35

■ Installing the Printer............................................................................................................

36

Important Notes on Installation..........................................................................................................

36

■ Connecting the USB/Ethernet cable ................................................................................

38

■ Connecting the Power Supply ..........................................................................................

39

■ Arranging the Cables ........................................................................................................

40

■ Loading the Roll Paper ......................................................................................................

42

■ Loading the Ink Cartridge .................................................................................................

44

■ Setting the Printer IP Address ............................................................................................

45

■ Adding a TCP/IP Port..........................................................................................................

46

■ Installing the Printer Driver.................................................................................................

49

For USB Interface Model......................................................................................................................

49

For Ethernet Interface Model .............................................................................................................

51

■ Installing Status API ............................................................................................................

54

Application Development Information......................................

57

■ Overview.............................................................................................................................

57

■ Printer Driver .......................................................................................................................

57

■ Status API ............................................................................................................................

58

■ Sample Program ................................................................................................................

58

■ Utilities and Manuals..........................................................................................................

60

Handling .......................................................................................

61

■ Replacing the Ink Cartridge .............................................................................................

61

■ Replacing the Roll Paper...................................................................................................

63

Replacing the Roll Paper ....................................................................................................................

63

■ Removing Jammed Paper ................................................................................................

65

■ How to Use the Printer Driver .............................................................................................

66

How to Display the Printer Driver ........................................................................................................

66

Registering User Defined Media.........................................................................................................

67

Favorite Setting.....................................................................................................................................

68

Information for User Definition.............................................................................................................

70

Buzzer Setting at the Time of Errors.....................................................................................................

71

Autocutting and Buzzer Setting after Printing...................................................................................

72

Barcode Printing ..................................................................................................................................

73

2D Symbol Printing ...............................................................................................................................

79

Barcode and 2D Symbol Font Printing on .NET Environment ..........................................................

83

Functions of the Printer Driver.............................................................................................................

85

10

■ Uninstallation ......................................................................................................................

89

Uninstalling the Printer Driver...............................................................................................................

89

Uninstalling Status API...........................................................................................................................

91

■ Self-test................................................................................................................................

94

Procedure for the Self-test ...................................................................................................................

94

■ Nozzle Check .....................................................................................................................

97

Nozzle Check using the Self-test .........................................................................................................

97

Nozzle Check Using the Printer Driver ................................................................................................

97

■ Cleaning .............................................................................................................................

98

Cleaning the Printer Case ...................................................................................................................

98

Head Cleaning .....................................................................................................................................

98

■ Transporting the Printer ....................................................................................................

100

■ Storing Long-term.............................................................................................................

101

Before Long-term Storage .................................................................................................................

101

After Long-term Storage....................................................................................................................

101

■ Troubleshooting ................................................................................................................

102

Lighting and Flashing ERROR LED .....................................................................................................

102

Maintenance of the TM-C610...................................................

103

■ Necessary Information for an Administrator of the Printer...........................................

104

Printer Driver Functions.......................................................................................................................

104

Destination for the Printer Driver Setting ..........................................................................................

105

Installing Multiple Printer Drivers on One Client Computer............................................................

106

Using One Network Printer with Multiple Client Computers ..........................................................

110

■ Distributing the Printer Driver and Making Printer Settings ...........................................

111

Utility .....................................................................................................................................................

111

Preparation for the Administrator .....................................................................................................

112

Distribution of the Printer Driver.........................................................................................................

113

Setup of the Printer.............................................................................................................................

114

■ Maintenance ....................................................................................................................

115

Adding a Client Computer (for the Ethernet Interface Model)....................................................

115

Adding a Printer..................................................................................................................................

116

Adding a Paper Type/Changing the Print Setting..........................................................................

117

Replacing the Printer .........................................................................................................................

117

11

12

Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-C610 is a 3-color ink jet printer that offers high-speed, easy operability, and high reliability required for commercial applications.

Printing

1

• High-speed printing

100 mm/s (printing width 50 mm, 360 dpi × 180 dpi, bi-directional printing)

• Color printing

CMY 3-color printing

Print resolution: 360 dpi × 180 dpi, 360 dpi × 360 dpi

Each color has 4 gradations

dpi: dots per 25.4 mm (dots per inch)

Handling

Replacing the roll paper and the ink cartridge can be done from the front of the printer.

Easy drop-in paper loading

Reliability

Autocutter is installed for greater paper versatility.

Uses pigment ink for excellent light-fastness and water-resistance.

13

Printer driver

Can print easily with Windows printer driver.

The printer driver has a built-in barcode font, which is available from .NET application.

Supported OS

Microsoft Windows Server 2008 R2 (64bit)

Microsoft Windows Server 2008 SP2 (32/64bit)

Microsoft Windows Server 2003 R2 SP2 (32/64bit)

Microsoft Windows 7 (32/64bit)

Microsoft Windows Vista SP2 (32/64bit)

Microsoft Windows XP SP3 (32bit)

Microsoft Windows XP SP2 (64bit)

Status API

Can transmit the printer status (such as printer and ink cartridge status, and print job information) to your applications, and can set the buzzer to beep when an error such as a cover open occurs. (Though Status API is prepared with the printer driver, you need to install it separately.)

Dedicated sample program using Status API (program language: C + +, VB.NET, C#, VB6.0) is prepared.

Others

Compact size fits unobtrusively on a counter.

(Main unit footprint: W 185 mm D 200 mm {7.28 7.87"})

Includes a buzzer.

14

Chapter 1 Product Overview

Product Configuration

Interface

USB interface model (USB 2.0 high speed)

Ethernet interface model (100 Base-TX/10 Base-T)

Color

White

1

Accessories

Unpacking

Roll paper

Ink cartridge (Model number: SJIC15P)

AC Adapter

User’s Manual

15

Parts Name and Function

Front

Paper ejection guide

Release lever

Control panel

Roll paper cover

Ink cartridge cover

 

Paper ejection guide

Printed coupons are ejected through the paper ejection guide.

Ink cartridge cover

Open the ink cartridge cover to load or replace the ink cartridge.

Roll paper cover

Open the roll paper cover to load or replace roll paper.

Control panel

See "Control Panel" on page 17.

Release lever

Press the release lever to open the roll paper cover.

16

Chapter 1 Product Overview

Control Panel

(Power) LED

 

ERROR LED

 

INK LED

 

PAPER OUT LED

 

CLEANING button

 

FEED button

 

Power switch

1

(Power) LED: Green

Lights when the power is on.

Off when the power is off.

Flashes when the printer is operating (initializing, charging ink, head cleaning, or printing) or in an error state.

Before turning off the printer, wait more than 10 seconds (so that the print head cap closes) after the printer finishes operating.

ERROR LED: Red

Lights or flashes when the printer is offline.

Off during normal operation (online).

17

INK LED: Red

Flashes when the ink is low or waste ink in the ink cartridge is nearly full.

Lights when it is time to replace the ink cartridge, when the ink cartridge is not installed or is not correctly installed, and when waste ink in the ink cartridge is full.

Off when ink in the ink cartridge is adequate.

PAPER OUT LED: Red

Lights when the remaining roll paper is near the end (ERROR LED is off), the paper is not installed or is not correctly installed (ERROR LED is on).

Off when the paper is correctly installed.

The printer status is also displayed with combinations of lighting and flashing of LEDs. See "Status/Error Indications" on page 21 for details.

CLEANING button

When the printout is faint or dots are missing, pressing this button for 3 seconds or more

performs print head cleaning.

To prevent ink waste, do not press the CLEANING button unless there is a problem with print quality.

FEED button

Feeds the roll paper. After feeding, autocutting is automatically performed.

The paper is fed 41.4 mm if the FEED button is pressed once.

If the FEED button is held down, the paper is continuously fed until the button is released. (15 seconds maximum)

Power switch

Turns on the printer.

Turns off the printer if pressed for 3 seconds or more.

18

Chapter 1 Product Overview

Back

Self-test button

1

Rear cover

Connectors

Cable hook

Rear cover

Remove it to connect the cables, or perform the self-test (only for the Ethernet interface model).

Cable hook

Hooks the cables to fix them.

Self-test button (only for the Ethernet interface model)

For the Ethernet interface model, press this button to print the network setting information and

the nozzle check pattern. For details, see "Self-test" on page 94.

19

Epson TM-C610 Technical Reference Guide

Connectors

All cables are connected to the connector on the lower rear of the printer.

USB interface model

Ethernet interface model

 

Ethernet

 

connector

USB connector

 

Power connector

Power connector

USB/Ethernet connector

Connects the printer with the host computer via each interface.

Power connector

Connects the cable of the AC adapter.

Offline

The printer does not have an online/offline switch.

Offline occurs under the following conditions. Though the printer cannot print while it is offline, it can communicate with the host computer.

During the printer mechanism is initializing after the printer is turned on or the interface is reset

During the self-test

When the ink cartridge cover or the roll paper cover is open.

During paper feeding using the FEED button.

When the printer stops printing because the roll paper is out.

When the printer stops printing because the ink cartridge needs to be replaced.

When the printer is waiting for recovery from a high-temperature error.

20

Chapter 1 Product Overview

Status/Error Indications

The printer status is displayed with combination of lighting and flashing of LEDs.

When an error occurs, you can find out the cause and the remedy from the LED indication for the error.

/ : Lights

 

: Flashes

: No change

 

 

 

 

 

 

LED

 

 

 

 

 

 

 

 

 

 

(Power)

ERROR

 

INK

PAPER

 

Status

Remedy

 

 

 

OUT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

Charging ink

 

 

 

 

 

 

Closing roll paper cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Saving or printing data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Powering off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Hi-Speed)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance requirement

The printer needs repair.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. Turn the power off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Open the roll paper cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and remove the jammed

 

 

 

 

 

 

 

 

 

 

 

Fatal error

paper if any. (See "Removing

 

 

 

 

 

 

 

 

 

 

 

Jammed Paper" on page 65.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Turn the power on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the same error persists, the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printer needs repair.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge cover open

Close the ink cartridge cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Roll paper cover open

Close the roll paper cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink is low

The time to replace the ink

 

 

 

 

 

 

Waste ink cartridge is nearly

cartridge is close. Prepare a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

full

new ink cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Time to replace ink cartridge

Replace the ink cartridge with

 

 

 

 

 

 

 

 

 

 

 

 

 

Waste ink cartridge is full

a new one. (See "Replacing the

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink Cartridge" on page 61.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge is not installed

Install the ink cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ink cartridge is not installed

correctly. (See "Replacing the

 

 

 

 

 

 

 

 

 

 

 

 

 

correctly

Ink Cartridge" on page 61.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The time to replace the roll

 

 

 

 

 

 

 

Roll paper is nearly out

paper is close. Prepare new roll

 

 

 

 

 

 

 

 

 

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the roll paper. (See

 

 

 

 

 

 

 

 

 

Roll paper out

"Replacing the Roll Paper" on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page 63.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

Buzzer

The buzzer beeps when an error occurs (when the ERROR LED lights or flashes).

Also, you can change whether or not the buzzer beeps for an error (see "Buzzer Setting at the Time of Errors" on page 71), and can set the buzzer to beep when printing finishes (see "Autocutting and Buzzer Setting after Printing" on page 72).

Frequency, volume, pattern, and repeat count can be changed for each printer status using control commands.

The default settings are described in the table below.

Printer status

Frequency

Volume

 

 

 

 

 

 

 

 

 

 

 

Pattern

Repeat

 

 

 

 

 

 

 

 

 

 

 

count

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatal error

1200 Hz

 

 

 

0.2 s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance

840 Hz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

requirement

 

 

0.2

s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cover open

1200 Hz

Loud

 

 

 

 

 

 

 

 

 

7 s

 

 

 

Unlimited

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Time to replace ink

1200 Hz

 

 

 

 

0.5 s

 

cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Roll paper out

840 Hz

 

0.5 s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the relationship between the buzzer frequency and volume, see the table below.

Frequency

Volume: Soft

Volume: Loud

 

 

 

840Hz

50 dB

62.5 dB

 

 

 

1200Hz

38 dB

52 dB

 

 

 

*The above values are the center values of the measurement.

22

Chapter 1 Product Overview

Software

Various utilities are provided to system administrators and application developers.

Purpose

Name

Specifications

 

 

 

 

 

 

 

Installing the printer

Printer Driver

Installs printer driver and executes port setting.

 

 

driver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Creates an install package file for installing and

 

 

 

 

setting the printer driver and executing the port

 

 

 

 

setting.

 

 

Distributing the printer

 

Activating the install package file automatically

 

 

Install Assistant

executes installing the printer driver, setting the

 

 

driver and setting

 

1

 

printer driver and executing the port setting. The

 

 

 

 

 

 

printer setting is not executed.

 

 

 

Creates an install package for each printer for

 

 

 

 

network printers.

 

 

 

 

 

 

 

 

EPSON TMNet

The user can set/check the network printer.

 

 

 

Settings can be applied simultaneously to

 

 

 

WinConfig

 

 

 

multiple printers.

 

 

 

 

 

 

 

 

 

 

 

Administering

 

The user can set/check the network information

 

 

 

of the printer by entering IP address of the printer

 

 

network printers

 

 

 

 

to the address bar of the Web browser.

 

 

 

EPSON Net Config

 

 

 

(Function of the printer)

One printer can be set/checked.

 

 

 

 

This cannot be used for a printer in the default

 

 

 

 

condition since the IP address is not available.

 

 

 

 

 

 

 

 

 

Transmits the printer information (such as status

 

 

 

 

of the printer and the ink cartridge, and print job

 

 

 

Status API

information), and sets the buzzer to beep when

 

 

 

an error occurs.

 

 

 

 

 

 

 

 

Though Status API is prepared with the printer

 

 

 

 

driver, you need to install it separately.

 

 

Developing

 

 

 

 

 

Sample programs for using the TM-C610. (VB.NET

 

 

applications

 

 

 

 

 

and C++ for all programs. VB 6.0 and C# for

 

 

 

 

some programs.)

 

 

 

Sample Program

Header files and assembly files for .Net are

 

 

 

 

included in the sample programs. (The assembly

 

 

 

 

files for .Net are necessary to build a Status API-

 

 

 

 

based application in the .Net environment.)

 

 

 

 

 

 

 

23

Product Specifications

Printing method

 

Serial ink jet, dot matrix

 

 

Three-color (CMY) printing

 

 

 

Paper feed

 

Forward friction feed

 

 

 

Autocutter

Cutting method

By separated-blade scissors

 

 

 

 

Autocut type

Partial cut (one center point uncut)

 

 

 

Graphic resolution

 

360 dpi × 180 dpi, 360 dpi × 360 dpi

 

 

 

Print speed

 

96 mm/s (printing width 53 mm, 360 dpi × 180 dpi)

 

 

49.8 mm/s (printing width 53 mm, 360 dpi × 360 dpi)

 

 

The print speed is different depending on the resolution and the

 

 

printing width.

 

 

 

Roll paper

 

Normal paper (single ply)

(See "Paper Specifications" on page

 

26 for details)

 

 

 

 

 

Ink cartridge

 

3-color exclusive integrated ink cartridge

(See "Ink Cartridge" on page 29 for

(Model number: SJIC15P)

details.)

 

 

 

 

 

Interface

USB model

USB 2.0 high speed

 

 

 

 

Ethernet model

Ethernet (100 Base-TX/10 Base-T)

 

 

 

Temperatures/

Printing

10 to 35 C, {50 to 95 F 80%RH (no condensation)

humidity

 

 

Storage

When packed (ink not installed): -20 to 60 C {-4 to 140 F , 5 to

(See

 

85%RH (no condensation)

"Environmental

 

 

-20 C or 60 C {-4 or 140 F : up to 120 hours

Conditions" on

 

 

Ink installed: -20 to 40 C {-4 to 104 F

page 31 for

 

 

-20 C {-4 F : up to 120 hours

details.)

 

 

 

 

 

0 to 30 C {32 to 86 F : up to 6 months

 

 

40 C {104 F : up to a month

 

 

Overall dimensions (H × W × D)

185 × 200 × 195 mm {7.28 × 7.87 × 7.68 in}

 

 

 

Weight (mass)

 

Approximately 4 kg {8.8 lb}

 

 

(Except for ink cartridge, roll paper, paper ejection tray)

 

 

 

24

Chapter 1 Product Overview

Hardware Requirements

OS

Microsoft Windows Server 2008 R2 (64bit)

 

 

 

Microsoft Windows Server 2008 SP2 (32/64bit)

 

 

 

Microsoft Windows Server 2003 R2 SP2 (32/64bit)

 

 

 

Microsoft Windows 7 (32/64bit)

 

 

 

Microsoft Windows Vista SP2 (32/64bit)

 

 

 

Microsoft Windows XP SP3 (32bit)

 

 

 

Microsoft Windows XP SP2 (64bit)

 

 

 

 

 

 

Computer

Must support computers that run the above operating systems.

 

 

 

PC/AT compatible

 

 

 

1

 

 

 

CPU *

Computers with a processor of 1 GHz or better are

 

 

recommended.

 

 

 

Intel Pentium/Celeron series, AMD Athlon/Duron family, or

 

 

 

processors that are compatible with these are recommended.

 

 

 

 

 

 

Memory*

512 MB or larger is recommended

 

 

 

 

 

 

*: Must meet the system requirements for the supported OS.

Up to 20 printers are supported on the network . If the minimum requirements above are not met, the printer may not be able to come up to its standard.

Printing Specifications

Printing method

Serial ink jet, dot matrix

 

Three-color (CMY) printing

 

 

Print direction

Bi-directional

 

 

Paper feed

Forward friction feed

 

 

Print width

53 mm {2.09”} max.

 

 

Print mode

Input resolution

Graphic resolution

Print

Print speed

(horizontal vertical)

(horizontal vertical)

direction

 

 

 

 

 

180 180 dpi

360 180 dpi

Bi-d

Print width 53 mm: 96 mm/s+10%-15%

Print width 50 mm: 100 mm/s

 

 

 

 

 

 

 

360 360 dpi

360 360 dpi

Bi-d

Print width 53 mm: 49.8 mm/s+10%-15%

Print width 50 mm: 51.4 mm/s

 

 

 

 

 

 

 

dpi : dots per 25.4 mm (dots per inch)

25

Paper Specifications

Type

 

Normal paper (single-ply)

 

 

 

Form

 

Paper roll

 

 

 

Size

Outside diameter

90 mm {3.54”} max.

 

 

 

 

Paper core diameter

Inside: 12 mm {0.47”}, Outside: 18 mm {0.71”}

 

 

 

 

Paper width

57.5 {2.26”} ± 0.5 mm {0.02”}

 

 

 

Barcode

Barcodes encodable by the printer driver

Barcode/

Barcode

UPC-A, UPC-E, JAN 8 (EAN 8), JAN 13 (EAN 13),

two-dimensional

Identification rate:

GS1 DataBar Omnidirectional, GS1 DataBar Truncated,

code printing

ANSI rank D

GS1 DataBar Limited, GS1 DataBar Expanded

 

(based on Seiko

 

 

Epson Corporation

 

 

standard)

 

 

 

 

 

Two-dimensional

GS1 DataBar Stacked,

 

code printing

GS1 DataBar Stacked Omnidirectional,

 

 

GS1 DataBar Expanded Stacked

 

 

 

26

Chapter 1 Product Overview

Creating the graphic data for barcode

If you want to create graphic data for barcodes, create data which meet the following conditions.

Use black as the print color of the barcode on blank paper (not pre-printed).

Barcode data should be created at 180 dpi 180 dpi. At other resolutions, the barcode reader may return errors.

Because of the characteristics of the ink, it may penetrate the paper, and bars of printed bar codes may become thicker. This depends on the paper. Users can maintain the bar code recognition rate by methods such as ± 1 correction, reducing the data in a bar by one pixel (180 dpi) and increasing the blank space by one pixel (180 dpi).

Carriage move direction

Carriage move direction

b. Fence Barcode (BLACK)

1

<![if ! IE]>

<![endif]>Paper feeding direction

a. Ladder Barcode

 

Barcode type

 

Detail

Module value

 

 

 

 

 

a

Ladder barcode

360

180 dpi

0.282 mm or more

(180 dpi, 2 dots)

 

 

 

 

 

 

 

 

 

b

Fence barcode

360

360 dpi, BLACK

0.212 mm or more

(360 dpi, 3 dots)

 

 

 

 

 

 

 

 

 

27

Print Area and Cutting Position

The minimum top margin (indicated as “A” in the illustration below) of a coupon after a

previously printed one is described in the table below.

a

b

Minimum top margin A

 

 

 

180

180

0

 

 

 

360

180

0

 

 

 

180

360

0.14

 

 

 

360

360

0.14

 

 

 

a:Resolution in paper feed direction of the previous printing

b:Resolution in paper feed direction of the next printing

Autocut position

Autocut position

Paper width: 57 ± 0.5 mm

 

 

Paper feeding direction

 

14 mm

 

Coupon 1

 

 

A

 

 

Coupon 2

 

 

 

2 mm

 

 

 

Print area

Coupon 3

14 mm

Paper

 

2.25 mm

Print area width: 53 mm

28

Chapter 1 Product Overview

Ink Cartridge

Model number

 

SJIC15P

 

 

 

 

 

 

 

Type

 

3-color exclusive integrated ink cartridge

 

 

 

 

 

 

 

Ink color

 

Cyan, magenta, yellow

 

 

 

 

 

 

 

Ink type

 

Pigment ink

 

 

 

 

 

 

 

Ink life

 

6 months after loading to the printer, 2 years after manufacturing

 

 

 

 

 

 

Number of sheets printable

3700 coupons/cartridge

 

 

 

 

*(Print area 50 178 mm {1.97 7.01"} (as shown below),

 

 

 

 

1

 

 

coverage of each color on the page: 25% 3 shots (Total 676,000

 

 

 

shots), when printing in 360 dpi 180 dpi)

 

 

 

* This figure is calculated based on printing an average of 52

 

 

 

 

sheets 24 hours a day (approximately 1 sheet per 28 minutes)

 

 

 

 

after replacing the ink cartridge with a new one.

 

 

 

 

 

 

 

Temperatures

Transport

-20 to 60 C {-4 to 140 F (up to 5 days for 60 C {140 F )

 

 

 

 

 

 

 

 

Storage

-20 to 40 C{-4 to 104 F (up to a month for 40 C {104 F )

 

 

 

 

 

 

 

 

Installation

-20 to 40 C {-4 to 104 F (up to a month for 40 C {104 F )

 

 

 

 

 

 

 

Standard coupon

29

Electrical Characteristics

Power supply

 

Power supplied by dedicated AC adapter

 

 

Input voltage (rated)

AC 100 to 240V

 

 

Frequency (rated)

47 Hz to 63 Hz

 

 

 

Power

Operating

Approximately 13 W

consumption

 

 

Idling

Approximately 3 W

 

 

 

 

Be sure to use the dedicated AC adapter included in the product package.

Reliability

Life

Print head

6,000 million shots/nozzle

 

 

 

 

Autocutter

500,000 cuts

 

mechanism

 

 

 

 

 

Carriage

4 million passes (2 million carriage returns)

 

mechanism

 

 

 

 

MTBF

 

Approximately 180,000 hours

 

 

 

MCBF

 

Approximately 9,800,000 passes

 

 

 

MPBF

 

750 coupons (when printing standard coupons)

 

 

 

30

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