Epson TM-C3500 Series Technical Reference Manual

Technical Reference Guide

Describes features for the product.

Describes setup and installation of the product and peripherals.

Describes how to control the printer and necessary information
when you develop applications.

Describes how to handle the product.

Describes the efficient management method of multiple printers
and client computers, targeted at the administrators.

Series

Describes general specifications for the product.

M00066603

Rev.D

Setup

Handling

Application Development Information

Product Overview

Maintenance

Appendix

2

Cautions

• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest
information.

• While every precaution has taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained
herein.

• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.

Trademarks

Microsoft®, Windows®, Windows Vista®, Windows Server®, Win32®, Visual Basic®, Visual C++®, and 
Visual C#® are registered trademarks of Microsoft Corporation in the United States and other countries.

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation.

All other trademarks are the property of their respective owners and used for identification purpose
only.

Copyright

This product includes software developed by the University of California, Berkeley, and its contributors.

© Seiko Epson Corporation 2013-2014. All rights reserved.

3

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read

the following carefully before handling the product.

WARNING

You must follow warnings carefully to avoid serious bodily injury.

CAUTION

Provides information that must be observed to prevent damage to the equipment or loss of
data.

 Possibility of sustaining physical injuries.
 Possibility of causing physical damage.
 Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a
malfunction.

Provides important information and useful tips.

4

Warnings

WARNING

 Shut down your equipment immediately if it produces smoke, a strange odor, or

unusual noise. 

Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.

 Never attempt to repair this product yourself. Improper repair work can be

dangerous.

 Never disassemble or modify this product. Tampering with this product may result

in injury or fire.

 Use the specified AC Adapter, K (Model: M248A) only.

Connection to an improper power source may cause fire.

 Be sure your power cable meets the relevant safety standards and includes a

power-system ground terminal (PE terminal). 

Otherwise electric shock may result. If you acquire a system with different safety
standards, use an AC cable that meets the acquired safety standards.

 Do not allow foreign matter to fall into the equipment. Penetration by foreign

objects may lead to fire.

 If water or other liquid spills into this equipment, unplug the power cord

immediately, and then contact your dealer or a Seiko Epson service center for
advice. Continued usage may lead to fire.

 Do not use aerosol sprayers containing flammable gas inside or around this

product. Doing so may cause fire.

5

Cautions

Restriction of Use

When this product is used for applications requiring high reliability/safety such as

transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention

devices; various safety devices etc.; or functional/precision

devices etc., you should use this

product only after giving consideration to including fail-safes and redundancies into your

design to maintain safety and total system reliability.

CAUTION

 Do not connect cables in ways other than those mentioned in this manual. Different

connections may cause equipment damage and burning.

 Be sure to set this equipment on a firm, stable, horizontal surface. The product may

break or cause injury if it falls.

 Do not use in locations subject to high humidity or dust levels. Excessive humidity and

dust may cause equipment damage or fire.

 Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

 Protect the printer from heavy impacts. They may cause defective print.
 To ensure safety, unplug this product before leaving it unused for an extended period.
 Do not remove the ink cartridge from the product when you ship it.
 Be sure to note the following when using the ink cartridge:

 Do not turn off the product or open the ink cartridge cover while charging ink (Power

light is flashing). Opening the cover may cause the ink to be recharged, resulting in
more ink being consumed. Also, it may cause printing malfunction.

 Do not disassemble the ink cartridge. Doing so may cause ink to adhere eyes and

skin.

 Do not disassemble and remodel the ink cartridge. Doing so may cause printing mal-

function.

 Keep ink cartridges out of the reach of children.

 If ink contacts your skin, eyes, or mouth, take the following actions.

 When ink gets onto your skin, immediately wash the area with soap and water.
 When ink gets into your eyes, immediately flush them with water.
 Leaving the ink as is may result in bloodshot eyes or mild inflammation. If something is

wrong, immediately consult with a doctor.

 When ink gets into your mouth, immediately spit it and consult with a doctor.

 Be sure to note the following when using the maintenance box:

 Do not dismantle the Maintenance box.
 Do not touch the IC chip on the cartridge.
 Keep out of reach of children, and do not drink.
 Do not reuse a maintenance box which was removed and detached for a long period.

6

About this Manual

Aim of the Manual

This manual was created to provide information on development, design, and installation of

systems and development and design of printer applications for developers.

The specifications of the supported paper sizes are different for the firmware covered in this

manual and the firmware that has been upg

raded.

Manual Content

The manual is made up of the following sections:

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Handling

Chapter 4 Application Development Information

Chapter 5 Maintenance

Chapter 6 Appendix

7

Contents

■ For Safety .............................................................................................................................. 3

Key to Symbols........................................................................................................................................3

Warnings..................................................................................................................................................4

Cautions ..................................................................................................................................................5

■ Restriction of Use.................................................................................................................. 5

■ About this Manual................................................................................................................ 6

Aim of the Manual .................................................................................................................................6

Manual Content.....................................................................................................................................6

■ Contents................................................................................................................................ 7

Product Overview........................................................................11

■ Features............................................................................................................................... 11

Easy Setup .............................................................................................................................................13

How to Print ...........................................................................................................................................13

Other Features ......................................................................................................................................13

■ Parts Name and Function.................................................................................................. 14

Power Switch .........................................................................................................................................16

Paper FEED button ...............................................................................................................................16

CUT button ............................................................................................................................................17

Cleaning button ...................................................................................................................................17

STATUS SHEET button .............................................................................................................................17

LCD contrast adjustment button ........................................................................................................18

Connectors ...........................................................................................................................................18

■ Status/Error Indications...................................................................................................... 19

Ink Cartridge and Maintenance Box Status......................................................................................21

Beeper ...................................................................................................................................................22

■ Auto nozzle check system ................................................................................................ 23

■ Drivers, Utilities.................................................................................................................... 26

Drivers ....................................................................................................................................................26

Utilities ....................................................................................................................................................26

■ Restrictions.......................................................................................................................... 28

8

Setup .............................................................................................29

■ Work Flow ............................................................................................................................ 29

■ Checking the Items Included in the Package ................................................................ 30

■ Installing the Printer............................................................................................................ 31

Important Notes on Installation .......................................................................................................... 31

■ Attaching the Power Switch Cover................................................................................... 32

■ Setting Up the Printer..........................................................................................................34

Media Layout Creation....................................................................................................................... 36

Shutter Adjustment .............................................................................................................................. 40

■ Ejection Angle of Printed Paper........................................................................................ 42

■ How to Display the Printer Driver....................................................................................... 43

■ Registering the Media Layout........................................................................................... 44

■ Attaching the Paper Ejection Tray.................................................................................... 46

■ Setting the DIP Switches..................................................................................................... 48

Setting Procedure ................................................................................................................................ 48

Function of the DIP Switches .............................................................................................................. 49

■ Setting the Printer Driver .................................................................................................... 50

Banding Reduction.............................................................................................................................. 50

TM-C3500 PrinterSetting....................................................................................................................... 52

Setting EPSON Status Monitor 3 .......................................................................................................... 54

Handling .......................................................................................61

■ Replacing the Ink Cartridge ............................................................................................. 61

■ Replacing Maintenance Box ............................................................................................ 64

■ Replacing Roll Paper with Fanfold Paper......................................................................... 66

■ Replacing Fanfold Paper with Roll Paper......................................................................... 76

■ Setting the Printer Driver .................................................................................................... 84

Favorite Setting..................................................................................................................................... 84

Information for User Definition............................................................................................................. 87

Exporting/Importing Printer Driver Settings........................................................................................ 88

Barcode Printing .................................................................................................................................. 90

2D Symbol Font Settings .................................................................................................................... 102

Barcode and 2D Symbol Font Printing on .NET Environment ........................................................ 109

Print Preview ....................................................................................................................................... 111

Settings For Paper Handling After Print............................................................................................ 112

Beeper................................................................................................................................................. 114

9

■ Setting the Printer ............................................................................................................. 115

Media detection settings ..................................................................................................................115

Nozzle Check Mode Settings ............................................................................................................118

Paper Loading Settings......................................................................................................................120

Notification Settings............................................................................................................................123

Panel Button Settings .........................................................................................................................125

Operating Time Settings.....................................................................................................................127

Paper Feed Adjustment.....................................................................................................................129

Sensor Adjustment ..............................................................................................................................136

Print Head Alignment.........................................................................................................................137

■ Network Interface ............................................................................................................ 138

Factory settings...................................................................................................................................138

How to initialize the settings to the factory settings........................................................................138

■ Troubleshooting ................................................................................................................ 139

Trouble Recovery Method .................................................................................................................139

Error Recovery Method......................................................................................................................152

When the print result is faint or white lines or black lines are printed ...........................................155

HELP for EPSON Printers ......................................................................................................................157

■ Setting Check Modes ...................................................................................................... 159

Self-test Mode .....................................................................................................................................159

Status Sheet Printing (LAN interface model only) ...........................................................................162

■ Reset.................................................................................................................................. 163

■ Cleaning the Printer ......................................................................................................... 164

Cleaning the platen...........................................................................................................................164

Cleaning the Autocutter ...................................................................................................................166

■ Media arrangement ........................................................................................................ 167

Media arrangement when feeding media for printing from the first sheet ................................167

Media arrangement for printing on the last sheet ......................................................................... 169

■ Setting the label size and paper layout for borderless printing................................... 172

Requirement .......................................................................................................................................172

Setting example .................................................................................................................................172

■ How to Make Media Settings .......................................................................................... 174

Application Development Information.................................... 175

■ Printer Control Method..................................................................................................... 175

■ Printer Driver...................................................................................................................... 176

■ Using Epson Inkjet Label Printer SDK............................................................................... 177

Operating environment.....................................................................................................................177

Where to download...........................................................................................................................177

■ Utilities and Manuals........................................................................................................ 178

Download............................................................................................................................................181

10

Maintenance..............................................................................183

■ Necessary Information for an Administrator of the Printer ........................................... 185

Utility .................................................................................................................................................... 185

Setting the Printer............................................................................................................................... 186

Setting the Printer Driver.................................................................................................................... 187

■ System Configuration.......................................................................................................189

Installing the Printer............................................................................................................................ 189

Distributing the Printer Driver ............................................................................................................ 190

■ Maintenance ....................................................................................................................191

Changing the Printer Settings........................................................................................................... 191

Changing the Printer Driver Settings................................................................................................ 196

Monitoring the Network Printer ........................................................................................................ 197

Replacing the Printer......................................................................................................................... 198

■ For Inquiries .......................................................................................................................200

Appendix....................................................................................201

■ Product Specifications .....................................................................................................201

Hardware Requirements ................................................................................................................... 203

Printing Specifications ....................................................................................................................... 203

Paper Specifications.......................................................................................................................... 204

Print Area and Cutting Position ........................................................................................................ 215

Paper Ejection Tray............................................................................................................................ 236

Ink Cartridge ...................................................................................................................................... 236

Maintenance Box .............................................................................................................................. 237

Electrical Characteristics .................................................................................................................. 237

Environmental Conditions................................................................................................................. 238

External Dimensions ........................................................................................................................... 239

■ Restrictions ........................................................................................................................240

Chapter 1 Product Overview

11

1

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-C3500 series (TM-C3500/ TM-C3510/ TM-C3520) are a 4-color ink jet printer that offers

high speed easy operability and high reliability required for on-demand label printing.

Printing

•High-speed printing

 103 mm/s (printing width 56 mm, 360 dpi × 360 dpi, bidirectional printing)
 52 mm/s (printing width 56 mm, 720 dpi × 360 dpi, bidirectional printing)

•Color printing

 KCMY 4-color printing
 Print resolution: Plain, Plain label 360 dpi × 360 dpi

: Others 360 dpi × 360 dpi, 720 dpi × 360 dpi

dpi: dots per 25.4 mm (dots per inch)

•Supports printing on various types of paper

 Roll paper, Fanfold paper
 Continuous paper, Continuous paper (Blackmark), Full-page label, Transparent full-page label, Die-cut

label, Transparent die-cut label
(Detects positions of black marks and gaps between labels)

 Plain, Matte, Plain label, Matte label, Synthetic label, Glossy label
 Wristband

•System to prevent ink from smearing out of the printable area such as on the backing paper of

Die-cut Label.

•System to prevent missing read or missing color caused by missing dots.

Handling

•Replacing the roll paper and the ink cartridge can be done only by operation in the front.

•Multiple printed sheets can be stored in the paper ejection tray. The paper ejection tray cannot

store multiple sheets of roll paper.

The print speed is different depending on the resolution and the printing width.

12

Reliability

Life Print head 6 billion shots/nozzle

Paper feed
mechanism

1,500,000 pages or the number of pages that reaches the
following paper length fed.

 Plain Media: 150 km

 Matte Media: 75 km

 Wrist band (WB-S/M/L series): 30 km

 Die-cut label (Plain Media): 150 km

 Die-cut label (Matte Media): 150 km

 Die-cut label (Synthetic Media): 100 km

 Die-cut label (Glossy Media): 100 km

 Continuous label paper (Plain Media): 100 km

 Continuous label paper (Matte Media): 50 km

 Continuous label paper (Synthetic Media): 10 km

 Continuous label paper (Glossy Media): 30 km

Autocutter
mechanism

 Plain Media: 1,500,000 cuts

 Matte Media: 750,000 cuts

 Wrist band (WB-S/M/L series): 200,000 cuts

 Die-cut label backing paper (Plain Media): 1,500,000 cuts

 Die-cut label backing paper (Matte Media): 1,500,000 cuts



Die-cut label backing paper (Synthetic Media): 500,000 cuts

 Die-cut label backing paper (Glossy Media): 1,500,000 cuts

 Continuous label paper (Plain Media): 750,000 cuts

(Add extra 250,000 cuts with cleaning the cutter blade)

 Continuous label paper (Matte Media): 500,000 cuts

 Continuous label paper (Synthetic Media): 100,000 cuts

 Continuous label paper (Glossy Media): 300,000 cuts

Carriage
mechanism

6 million passes 
(3 million carriage returns)

MTBF 88,000 hours

MCBF 9,800,000 passes

Chapter 1 Product Overview

13

1

Easy Setup

Using the CD-ROM that came with the product, you can follow the dialogic instructions on the

screen and easily setup a printer driver, install software, or perform media settings and settings

of this product.

How to Print

•Windows printer drivers that can be used from Windows applications (except for the above

label printing applications) are available.

•The printer driver has a built-in barcode font and can print high quality barcodes with supe-

rior readability. I t can also be u sed from a .NET environ ment application.

•EPSON Inkjet Label Printer SDK (

using a Windows printer driver) that supports the cus-

tomer's printing application development is available.

Other Features

•USB interface and Ethernet interface are equipped by default. This product can be used as a

local printer of a computer or a network printer.

•The auto-cutter is equipped by default. Paper can be cut by a command from applications or

panel switch operations.

• A beeper is equipped by default. Notifications are available for no media or low ink, error, end

of printing, etc.

•When using a USB printer, because a new print queue is generated when the damaged printer

is replaced with another printer, you need to set the application or driver again. However for

this product, we provide the service (USB printer class device replacing service) to replace a

printer witho

ut changing the settings of a computer or printer driver.

14

Parts Name and Function

Front

Control panel

Power switch cover

Power swit ch

Release lever

Paper ejection
guide

Ink cartridge cover

Control panel

Roll paper cover

Paper ejection
guide lock

Paper ejection tray

Paper ejection
table

Paper LED

Power LED

Paper FEED button

Status LED Ink LED

LCD

Cleaning button

LCD contrast adjustment button

DIP switches

CUT button

Chapter 1 Product Overview

15

1

Back

Connector (lower rear)

Fanfold paper guide

Paper feed guide

Fanfold paper cover

Status sheet button

LAN Connector

Power connector

Cable hook

USB connector

Link LED

16

Power Switch

❏ When DIP switch 1 is OFF:

•Turns the power on after the POWER button has been pressed while the power is OFF.

•Turns the power off after the POWER button has been pressed for approximately 0.5
seconds while the power is ON.

❏ When DIP switch 1 is ON:

•Resets the printer after POWER button has been pressed for approximately 0.5 seconds.

Paper FEED button

❏ If "Media detection settings" is set to "Full-page label/Continuous paper/Transparent full-

page label", feeds the paper continuously.

• The paper is fed by 15 mm if FEED button is pressed once.

• If the FEED button is held down, the paper is continuously fed until the button is
released.



(6 seconds at a maximum)

❏ If "Media detection settings" is set to "Die-cut label (Blackmark)", "Continuous paper

(Blackmark)", or "Die-cut label (Gap)/Transparent die-cut label", feeds the paper to the print
starting position.

CAUTION

Before turning on the printer, be sure to check that the AC adapter is connected to
the power supply.

See "Setting the DIP Switches" on page 48 for DIP switch setting.

When the printer is in the power saving mode when its vacuum fan is stopped, starting up
and stabilizing the rotation of the vacuum fan requires some time. Approximately 2 seconds
is required from the point when the paper FEED button is pressed until the point when
paper feed starts.

Chapter 1 Product Overview

17

1

CUT button

❏ If "Media detection settings" is set to "Full-page label/Continuous paper/Transparent full-

page label", feeds the paper to the autocutting position for the top of the next page, and
performs autocutting.

❏ If "Media detection settings" is set to "Die-cut label (Blackmark)", "Continuous paper

(Blackmark)", or "Die-cut label (Gap)/Transparent die-cut label", feeds the paper to the
autocutting position

according to the black mark or the gap between labels, and performs

autocutting.

Cleaning button

If the cleaning button is held down for approximately 3 seconds, head cleaning is performed.

The following settings are possible from the driver regarding cleaning operations when the

cleaning button is held down.

STATUS SHEET button

Press the status sheet button to print the status sheet.

If you turn on the power while holding the status sheet button, and continue to hold it for 10

seconds or more, you can return the LAN interface settings to factory default settings.

 However, in order to prevent errors due to pieces of paper, even if you press the cut but-

ton again, cutting is not performed in a position where cutting was already performed.

 Approximately 2 seconds is required from the point when the CUT button is pressed

until the point when paper cut starts.

No. During stand-by During printing

1 Disabled Disabled

2 Head cleaning performed Disabled

3 Head cleaning performed

Printing canceled -> head cleaning performed -> 
printing resumed

18

LCD contrast adjustment button

Adjusts the LCD contrast.

Connectors

All cables are connected to the connector on the lower rear of the printer.

•Power supply connector: Connects cable of the AC adapter.

•USB/LAN Connector: Connects the printer with the host computer via interface.

•Link LED: Indicates the printer network status.

 The LCD contrast adjustment button is located under the ink cartridge cover.
 The adjusted value is saved in the non-volatile memory. Even after the power is turned

on again, the adjusted value saved last time is applied.

Printer status Link LED

Power off Off

Not connected to the network Off

Network established On

Receiving data Blinking

Chapter 1 Product Overview

19

1

Status/Error Indications

The printer status is indicated by a combination of LED lighting/flashing and LCD indication.

When an error occurs, you can find out the cause and the remedy from the LED & LCD

indication for the error.

 The LCD display language can be switched with the DIP switches. See "Setting the DIP

Switches" on page 48.

 For error recovery methods, see "Troubleshooting" on page 139 or the help for the

driver. (For details on how to display HELP for EPSON Printers, see the help for the
driver on page 144.)

LED

LCD Printer Status

Status Power Paper Ink

——

READY In ready

——

INITIALIZING In initializing

(Fast)

——

POWER OFF In power off sequence

——

PRINTING In printing

——

INK CHARGING In ink charging

——

WORKING In working

——

HEAD MAINTENANCE In print head maintenance state

——

MEDIA FORM ERROR Media form error (*)

——

MEDIA SIZE ERROR Media size error (*)

——

PAPER JAM ERR ## Paper jam error (*)

——

PAPER REMOVAL ER Paper removal error (*)

—— —

PAP E R O U T Pa p er o u t ( * )

——

PAPER OUT ERROR Paper out error (*)

——

ROLL COVER OPEN Roll paper cover open (*)

——

INK COVER OPEN Ink cartridge cover open (*)

——

NO INK CARTRIDGE No ink cartridge (*)

——

INK READ ERROR Ink cartridge read error (*)

/ : Lit up / : Blinking : Off — : No change ## : Error code

20

* Recovery method: See "Troubleshooting" on page 139.

——

M/B COVER OPEN Maintenance box cover open (*)

——

NO MAINT BOX No maintenance box (*)

——

M/B READ ERROR Maintenance box read error (*)

———

INK LOW Ink cartridge low

——

REPLACE INK Replace ink cartridge (*)

———

M/B NEAR FULL Maintenance box near full

——

REPLACE MAINT B Replace maintenance box (*)

————

NOZZLE CLOGGED Print head nozzle clogged (*)

————

CUT UNAVAILABLE In cutter unavailable state (*)

————

SERVICE SOON ## In service mode (*)

PRINTER ERROR ## Printer error (*)

SERVICE REQD. ## Service required (*)

UPDATING In firmware updating (*)

UPDATING Complete the firmware updating (*)

UPDATING Failure in firmware updating (*)

LED

LCD Printer Status

Status Power Paper Ink

/ : Lit up / : Blinking : Off — : No change ## : Error code

Chapter 1 Product Overview

21

1

Ink Cartridge and Maintenance Box Status

Yo u can check the status of the printer, the ink cartridges of each color, and the maintenance box

from the LCD.

Display of the ink cartridge, maintenance box status

Displays the status of ink cartridges and maintenance box with icons.

Icon Status

 Display of amount remaining for the ink cartridge

 Display of amount used for the maintenance box

 Display for "Ink cartridge low"

 Display for "Maintenance box near full"

 Display for "Replace ink cartridge"

 Display for "Replace maintenance box"

 Display for "No ink cartridge"

 Display for "Ink cartridge read error"

 Display for "No maintenance box"

 Display for "Maintenance box read error"

Amount remaining for the ink cartridge
(black ink, cyan ink, magenta ink, yellow ink)

Amount used for the maintenance box

Row 1 displays the printer's status

Row 2 displays the status of the ink
cartridges and maintenance box.

Media source settings of the printer
(R: Roll paper, F: Fanfold paper)

22

Beeper

When an error occurs while “Beep Notification Setting at an Error” is enabled, the beeper

performs “Sound the beeper on an error” shown in the below table. The beeper continues to

beep until all the causes of error are removed.

When "Settings For Paper Handling After Print" - "Notification" is enabled, the printer performs

“Beeper sound when the printer is not

in an error state” shown in the below table.

❏ Frequency: Fixed to approximately 2.5 kHz

❏ Volume control: 2 levels on the hardware

Sounding

period

Silent

period

Number of

the pattern

repeated

Overall

time

Number of

times

repeated

Printer event

500ms 300ms 3 5 seconds

Until the

error factor

is removed.

Sound the beeper on an error

 Service required

 Printer error

 Roll paper cover open

 Ink cartridge cover open

 Replace ink cartridge

 No ink cartridge

 Ink cartridge read error

 Maintenance box cover open

 Replace maintenance box

 No maintenance box

 Maintenance box read error

 Media form error

 Media size error

 Paper jam error

 Paper removal error

 Paper out error

300ms - None - 1

Beeper sound when the printer
is not in an error state

 Every page

 The final page only

 The volume can be set using the DIP switch. See "Setting the DIP Switches" on page

48.

 When the paper is in “Paper out” status, which is without printing data, the beeper does

not sound.

Chapter 1 Product Overview

23

1

Auto nozzle check system

This product has an “Auto nozzle check system” that detects missing dots. You can select the

“Nozzle check mode” depending on level of requirement for missing dots.

The following table shows the timing for auto nozzle check for each nozzle check mode (printing

operation mode).

Timing for auto nozzle

check

Anti-missing

Dot Mode

Anti-missing
Read Mode

(default)

Anti-missing
Color Mode

No Missing Dot

Detection

Mode

At printer power-on Performed Performed Performed Not Performed

During a pause Performed Performed Performed Not Performed

After printing page Not Performed Not Performed Not Performed Not Performed

Regular check during
continuous printing

Performed Performed Performed Not Performed

After cleaning the print
head

Performed Performed Performed Not Performed

After closing the roll paper
cover

Performed Performed Performed Not Performed

After closing the ink
cartridge cover

Performed Performed Performed Not Performed

After closing the
maintenance box cover

Performed Performed Performed Not Performed

After detecting a shock Performed Performed Performed Not Performed

24

The following table shows the conditions for permitted missing dots and auto cleaning for each

nozzle check mode.

•Anti-missing Dot Mode

The auto nozzle check is performed at each timing, and by performing the auto head cleaning

when necessary, missing dots are prevented.

•Anti-missing Read Mode

The auto nozzle check is performed at each timing, and by performing t

he auto head cleaning

when necessary, missing reads due to missing dots are prevented.

•Anti-missing Color Mode

The auto nozzle check is performed at each timing, and by performing the auto head cleaning

when necessary, missing colors due to missing dots are prevented.

Condition

Anti-missing

Dot Mode

Anti-missing

Read Mode

(Default)

Anti-missing
Color Mode

No Missing

Dot Detection

Mode

Permitted missing dots None

1 missing dot or
less

No 2 consecutive
missing dots and
less than 9 missing
dots

-

Auto cleaning conditions

1 missing dot
or more

2 missing dots
or more

3 or more
consecutive dots
or 10 or more
missing dots

-

 Because the nozzle check is performed periodically during continuous printing, printing

may be interrupted for approximately 8 seconds.

 If more than 1 missing dot is detected, the auto head cleaning is performed to resolve

the missing dot.

 Because the nozzle check is performed periodically during continuous printing, printing

may be interrupted for approximately 8 seconds.

 If more than 2 missing dot is detected, the auto head cleaning is performed to resolve

the missing dot.

 Because the nozzle check is performed periodically during continuous printing, printing

may be interrupted for approximately 8 seconds.

 If 3 or more consecutive missing dots or 10 missing dots or more are detected, the auto

head cleaning is performed to resolve the missing dots.

Chapter 1 Product Overview

25

1

•No Missing Dot Detection Mode

The auto nozzle check and the auto head cleaning are not performed.

 This "Auto nozzle check" system cannot detect 100% of dot missing cases.
 In cases extremely high reliability and safety is required, Epson recommends the use of

font constructed of 3 vertical dots or more in "Anti-missing Dot Mode" or "Anti-missing
Read Mode" to prevent misreadings due to missing dots or ink drop distortions.

 If an unfixable clogged nozzle occurs during auto cleaning after missing dot detection,

the following operations will be performed.
 If missing dots are not less than the auto cleaning conditions even after auto cleaning

is repeated , "Print head nozzle clogged" warning occurs.

 Auto cleaning conditions during the "Print head nozzle clogged" warning status are

available only when a new missing dot error occurs.

 Printer behavior during "Print head nozzle clogged" warning status

 When the number of missing dots is within the permitted amount, printing can be con-

tinued. The LCD displays [NOZZLE CLOGGED].

 When the number of missing dots exceeds the permitted amount, a printer error

occurs and printing is disabled.

 A very small amount of ink is used in the missing dot detection.
 After detecting a missing dot, cleaning is performed automatically and ink is also used in

the cleaning.

 In [Anti-missing Dot Mode], [Anti-missing Read Mode], and [Anti-missing Color Mode]

the auto nozzle check is performed at certain intervals, so the auto nozzle check may
occur even during printing.

26

Drivers, Utilities

Va rious utilities are provided to system administrators and application developers.

For details on how to get the software, see "Download" on page 181.

Drivers

Utilities

Category Name Description

Windows

TM-C35xx Printer Driver

Driver for printing from the application using
Windows spooler service.

The following functions are available besides
the print function:

 Checking the printer status 

(EPSON Status Monitor)

 Changing the printer settings 

(TM-C3500 PrinterSetting)

This driver is included in the supplied CD-ROM.

Epson Inkjet Label Printer
SDK

Information and software (SDK) necessary for
developing applications that use this product.

The following information and functions are
available:

 Changing the printer driver’s print settings

(Epson Printer Driver Interface/EPDI)

 Checking the printer status 

(EpsonNet SDK)

 Sample program for printing by this printer 

(Epson Inkjet Label Printer Sample Program)

Category Name Description

Deployment Install Navi

Utility that carries out setting up this printer on
one host PC.

Performs the initial settings of the host PC and
this product in a wizard format.

This utility is included in the supplied CD-ROM.

Chapter 1 Product Overview

27

1

Deployment

EPSON Deployment Tool

Utility for installing multiple printers efficiently.

The following functions are available:

 Batch initial setting of multiple printers 

(EPSON Printer Deployment)

 Batch initial setting of multiple host PCs 

(EPSON Driver Deployment)

EpsonNet SetupManager

Utility for creating a driver installation package
that can be distributed to multiple host PCs.

Start this from the EPSON Deployment Tool.

Management

EpsonNet Config

Utility for changing the printer's network settings.

This utility is included in the supplied CD-ROM.

EPSON Monitoring Tool

Utility for managing multiple printers that are
installed.

The following functions are available:

 Monitoring the printer

 Changing the printer settings

 Supporting when the printer malfunctions

Maintenance

USB Printer Class Device
Replacement Service

Utility that supports replacement work when the
printer malfunctions.

The host PC settings can be passes on to the
newly connected product.

This utility is included in the supplied CD-ROM.

Category Name Description

28

Restrictions

•If you turn off the product using the power switch, the print head is automatically capped to

avoid ink from drying. When you are not using the printer after installing ink cartridges, make

sure you turn off the product using the power switch. Do not unpl

ug the power cord or turn

off the breaker while the printer's power is still on.

•Printing on water-repellent paper such as art paper, which is slow-drying, may cause print

stains. Also, printing on glossy paper may cause finger prints on the paper or ink may adhere

to your fingers when you touch it. Select paper before use so that print stains do no

t occur.

Chapter 2 Setup

29

2

Setup

This chapter describes setup and installation of the product and peripherals.

Work Flow

This chapter consists of the following sections along with the setup flow of the product and

peripherals.

3.Attaching the Power Switch Cover (page 32)

2.Installing the Printer (page 31)

1.Checking the Items Included in the Package (page 30)

4.Setting Up the Printer (page 34)

30

Checking the Items Included in the Package

When using the printer for the first time, check the items included in the package.

The items included in the package are as follows:

*1 The AC cable may not be included with the product.

*2 Attached on the rear of the fanfold paper cover.

A TM-C3500 Series B Dedicated AC adapter C AC cable *1

D Ink cartridge E Maintenance box F USB cable

G Paper ejection tray H Paper feed guide *2 I Power switch cover

J Label roll paper K User’s Manual L CD-ROM

User’ s Manual

ADCB

EHGF

IKJ

L

Chapter 2 Setup

31

2

Installing the Printer

Install the printer in an appropriate location with sufficient space around it.

Important Notes on Installation

•The printer must be installed horizontally.

•Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover

to be fully opened.

•Do not place the printer in a dusty location.

•Do not allow cables to get caught or foreign matter to accumulate under the printer.

•Make s

ure that there is at least 100 mm of space behind the printer back when installing.

•Do not put a heavy object (of 10 kg or more) or an object that vibrates on the printer.

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FPLQFK

32

Attaching the Power Switch Cover

Attaching the power switch cover prevents accidental pressing of the power switch.

To prevent the power switch from being pressed

Attach the power switch cover as it is (without punching a hole in it).

1

Set DIP switch 1 to ON.

2

Push the power switch cover onto the power switch of the printer.

Before attaching the power switch cover, set DIP switch 1 to ON. (For details, see “Setting
the DIP switches”Setting the DIP Switches on page 48.) The printer power can then be
switched by turning the AC supply on and off, and you can also control the printer power
with a device such as a distribution board. In this case, the power switch is used to reset
the printer.

Chapter 2 Setup

33

2

To operate the power switch by inserting a long, thin object into a hole

Attach the power switch cover after punching the hole in it.

1

Punch a hole in the power switch cover by pushing the middle of it with
a hard, fine-tipped object.

2

Push the power switch cover onto the power switch of the printer.

The hole cannot be punched in the power switch cover after it is attached to the printer.

34

Setting Up the Printer

Set up the printer using Install Navi. Install Navi is included in the supplied CD-ROM.

1

Turn on the computer to be connected to the printer.

2

Make sure that the printer is turned off.

3

Set the CD-ROM in the computer, and Launcher automatically starts up.
Click [Setup] to start InstallNavi.exe.

4

When Install Navi is executed, the following window appears. Agree to
the license agreement and click [Next], and the software installation
starts. Set up the printer according to the displayed instruction.

Be sure to turn the printer off.

Chapter 2 Setup

35

2

5

Later in the setup procedure, "Media Layout Creation" window appears.
When "Media Layout Creation" window appears, if you do not use the
roll paper included in the package, you have to create a new media
layout. For the procedure to create a new media layout, see Media

Layout Creation on page 36.

To use the supplied roll paper, select [No].

6

Set up the printer according to the steps. If test printing finishes success­fully, the procedure is finished.

36

Media Layout Creation

1

On "Media Layout Creation" window, select [Yes] and Click [Next].

2

The following window appears.
Select either [Roll Paper] or [Fanfold Paper] and click [Next].

Chapter 2 Setup

37

2

3

The following window appears.
Select the media to be used and click [Next].

When fanfold paper is selected, you can select [Die-cut label (Gap)], [Die-cut label (Black­mark)], [Continuous paper (Blackmark)], or [Transparent die-cut label (Gap)].

38

4

The following window appears. Enter each item and click [Next].

5

The following window appears. Enter each item and click [Next].

Item Description

Media Layout Name Enter any name.

Unit Select the unit.

Media Layout

Enter the width and length of the media to be used.

The information to be entered is different depending on the media type
selected in Step 3.

Item Description

Media Type Select the media type.

Print Quality Select the print quality.

Auto Cut Select whether to enable/disable autocut.

Chapter 2 Setup

39

2

6

"Confirming the Media Layout” screen appears.
The newly set media layout information is displayed. Confirm the settings
and click [Next].

7

"Restarting the Printer” screen appears. 
Restart the printer to apply the new settings.

40

Shutter Adjustment

1

Turn the printer OFF.

2

Press down the release lever, and pull it to the front to open the roll
paper cover.

3

Refer to the shutter adjustment method label on the top of the printer,
and open or close the shutters on the platen to match the width of the
paper. If the shutter is set incorrectly, paper may be jammed or get dirty.

Paper/backing width (mm) Shutter open/close status

30 mm {1.18"} or more, less than 62 mm {2.44"} Close all shutters.

62 mm {2.44"} or more, less than 79 mm {3.11"} Open only the most inward shutters.

79 mm {3.11"} or more, less than 97 mm {3.82"} Open only the 2 most inward shutter rows.

97 mm {3.82"} or more, less than 112 mm {4.41"} Open only the 3 most inward shutter rows.

112 mm {4.41"} Open all shutters.

Close

Open

Chapter 2 Setup

41

2

4

Close the roll paper cover.

42

Ejection Angle of Printed Paper

Make sure paper is ejected straight from the paper ejection guides, as shown in the illustration. If

paper is not ejected straight due to such causes as an obstruction, the print result may be

distorted.

Chapter 2 Setup

43

2

How to Display the Printer Driver

1

Open the [Devices and Printers].

 For Windows 8:

Select [Control Panel] of Sidebar [Settings] on [Desktop], and click [Hardware
and Sound], then [Devices and Printers].

 For Windows 7:

Click [View devices and printers] of [Control Panel] on [Start] menu.

 For Windows Vista:

Click [Printers] of [Control Panel] on [Start] menu.

 For Windows XP Professional:

Click [Printers and Faxes] on [Start] menu.

 For Windows XP Home Edition:

Click [Control Panel] on [Start] menu, and click [Printers and Faxes].

 For Windows 2000:

Click [Settings] on [Start] menu, and click [Control Panel].

 For Windows Server 2003 R2:

Click [Printers and Faxes] on [Start] menu.

2

Right-click [EPSON TM-C3500], and click [Printing Preferences].

The printer driver screen is displayed.

The barcode printing position is moved based on the amount of margin.

44

Registering the Media Layout

If the paper size to use is not in Media Layout, register the user defined media.

The registered layout will be stored in [Favorite Setting] to use from application of users.

(For details on how to register the favorite setting, see Favorite Setting on page 84.)

1

Display the printer driver window. 
(See How to Display the Printer Driver on page 43.)

2

From [Print Settings], click [User Defined...].
"User Defined Media Layout" screen appears.

3

Enter Media Layout Name. This is User Defined Media.

If there is an existing defined media layout, you can create a new layout based on the
defined media layout.

4

Select [Media Type].

5

Enter the size of the paper (unit: mm).

To extend the printable area, selecting [Borderless Printing] will set no margins.
When the margin is zero, printing may occur out of the paper/label. Use this option
according to the usage.

Chapter 2 Setup

45

2

6

Click [Save]. User Defied Media will be registered and displayed on the
list of [Defined Media Layout].

(5)(3)

(4)

(6)

Registered paper(2)

46

Attaching the Paper Ejection Tray

If you attach the paper ejection tray, you can temporarily store the printed paper in the tray.

Follow the steps below to install/adjust the ejection tray.

1

Attach the paper ejection tray to the hooks under the paper ejection
table.

2

Pull the lever at the bottom-right of the paper ejection tray to unlock it.

 Paper may not stay in the paper ejection tray depending on the paper curl and length.
 When the fanfold paper is used, the several printed papers can be stored in the ejection

tray. See Paper Ejection Tray on page 236 for the numbers of the fanfold paper that can
be stored in the ejection tray.

Chapter 2 Setup

47

2

3

Slide the bottom tray to align it with the paper length.

4

Pull up the lever at the bottom-right of the paper ejection tray to lock it.

48

Setting the DIP Switches

Change the DIP switch settings in the following cases.

•When attaching the power switch cover to prevent the power switch from being pressed

•When changing the LCD display language

•When changing the volume of the buzzer

Setting Procedure

Follow the steps below to change the DIP switch settings.

1

Make sure the power supply for the printer is turned OFF.

2

Open the ink cartridge cover and remove the DIP switch cover.

3

Set the DIP switches, using the tip of a tool, such as a small screwdriver.

4

Attach the DIP switch cover, and close the ink cartridge cover.

CAUTION

Turn the power off before removing the DIP switch cover.

Otherwise, a short-circuit may cause the printer to malfunction.

DIP switch setting becomes enabled after turning the power on or completing reset by the
interface.

Chapter 2 Setup

49

2

Function of the DIP Switches

LCD display language settings

SW Function ON OFF

Factory
settings

1 Operation of the power switch Reset Power ON/OFF OFF

2 Internal use Fixed to OFF (Do not change) OFF

4 Internal use Fixed to OFF (Do not change) OFF

5

LCD display language settings See the table below

OFF

6 OFF

7 OFF

8 Buzzer volume High Low OFF

When attaching the power switch cover to prevent the power switch to be pressed, set DIP
switch 1 to ON.

Switch No.

Language settings

5 6 7

OFF OFF OFF Japanese (Kana)

OFF OFF ON English

OFF ON OFF French

OFF ON ON Italian

ON OFF OFF German

ON OFF ON Spanish

ON ON OFF Portuguese

ON ON ON Dutch

50

Setting the Printer Driver

In addition to the printing preferences, the printer driver also provides the printer settings and

various utility functions.

•Banding Reduction

• TM-C3500 PrinterSetting

•Setting for EPSON Status Monitor 3

Banding Reduction

Yo u can reduce banding (extraneous lines in printing) to obtain better print quality. T h is

function, however, lowers the print speed.

Follow the steps below to reduce banding.

1

Display the printer driver window. 
(See How to Display the Printer Driver on page 43.)

2

On "General" window, select [Advanced] under [Print Settings]. Then
click [Advanced...].

Chapter 2 Setup

51

2

3

"Advanced" screen appears. Check [Banding Reduction], and click
[Close].

4

The screen returns to "General" window. Click [OK].

52

TM-C3500 PrinterSetting

TM-C3500 PrinterSetting is used to change various printer settings.

Chapter 2 Setup

53

2

From TM-C3500 PrinterSetting, you can change the following printer settings:

Item Description

General

Media source settings

 Media source settings

 Media detection settings

Printer Operation Settings

 Nozzle Check Mode

 Paper Loading Settings

Advanced

Notification Settings

 Beep Notification Setting at an Error

 LED Notification Setting at Ink Low

 Notification Setting at a Media Size Error

Panel Button Settings

 Enable/Disable the Feed Button

 Enable/Disable the Cut Button

 Enable/Disable the Cleaning Button

Operating Time Settings

 Platen Vacuum Operation Pause Time Settings

 Data Standby Time Settings

Printer Adjustment

Paper Feed Adjustment

 Cut Position Adjustment

 Print Start Position Adjustment 

(Vertical Direction)

 Print Start Position Adjustment 

(Horizontal Direction)

Sensor Adjustment

 Adjust the Label Gap Detection Sensor

 Adjust the Black Mark Detection Sensor

Print Head Alignment

 Banding Adjustment

 Bidirectional Printing Adjustment

Setting Save and Restore

Save the printer settings to the backup file and
apply the settings in the backup file to the printer.

Option  Media source Settings Option

54

Setting EPSON Status Monitor 3

When EPSON Status Monitor 3 is used, the paper type and the ink level are displayed on a pop-

up window when printing. In addition, when a fatal error occurs, an error window is displayed.

[Not use] is set by default setting; however, if a fatal error occurs, an error window can be

displayed.

Use/Not use EPSON Status Monitor 3

[Not use EPSON Status Monitor 3] is set by default setting. [Notification Settings for Fatal

Errors] is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities.

Chapter 2 Setup

55

2

Follow the steps below to change to [Use EPSON Status Monitor 3].

1

Turn the printer ON.

2

Display the printer driver window.

(See How to Display the Printer Driver on page 43.)

3

Select [Driver Utilities] tab and click [Driver Preferences] under [Driver
Preferences].

4

The [Driver Preferences] window is displayed.
Check the box of [Use EPSON Status Monitor 3] and click [OK].

5

[EPSON Status Monitor 3] and [Monitoring Preferences] are displayed in
[EPSON Status Monitor 3 Settings] on the Driver Utilities window.

56

Use EPSON Status Monitor 3

When [Use EPSON Status Monitor 3] is set, the following operations will be performed:

•When printing, a window automatically appears, allowing you to check the printer status and

the ink level.

•Error information is displayed when an error occurs during printing. 

The EPSON Status Monitor 3 will not be activated if an error occurs whe

n not printing.

•Clicking the icon for [EPSON Status Monitor 3] on the task tray allows you to display [EPSON

Status Monitor 3] at any time.

(See Displaying the icon on page 60 for how to display the icon.)

Display window for EPSON Status Monitor 3

Icon on task tray

Chapter 2 Setup

57

2

• The following items can be set in [Monitoring preferences].

Selecting error indications:

(See Error notification setting for [Not use EPSON Status Monitor 3] on page 58.)

Displaying the [EPSON Status Monitor 3] icon on the task bar:

(See Displaying the icon on page 60.)

58

Error notification setting for [Not use EPSON Status Monitor 3]

Follow the steps below to set error notification for [Not use EPSON Status Monitor 3].

1

Turn the printer on.

2

Display the printer driver window.

(See How to Display the Printer Driver on page 43.)

3

Select [Driver Utilities] tab and click [Driver Preferences].

When EPSON Status Monitor 3 is enabled, [Notification Setting s for Fatal Errors] is not
displayed. (Disable EPSON Status Monitor 3 by referring to Use/Not use EPSON Status

Monitor 3 on page 54.)

4

The [Notification Settings for Fatal Errors] window is displayed. Select the
items you want to display when an error occurs, and click [OK].

•Ambient Temperature Error: When the printer temperature is high 

(Default: Screen Notification [On] )

•Service Required: When a no-print error or service-required error occurs 
(Default: Screen Notification [On] )

• Nozzle Clogged Warning:When the nozzle is clogged 

(Default: Screen Notification [On] )

Chapter 2 Setup

59

2

Error notification setting for [Use EPSON Status Monitor 3]

Follow the steps below to set error notification for [Use EPSON Status Monitor 3].

1

Turn the printer ON.

2

Display the printer driver window.

(See How to Display the Printer Driver on page 43.)

3

Select [Driver Utilities] tab and click [Monitoring Preferences].

When EPSON Status Monitor 3 is disabled, the [Monitoring Preferences] is not displayed.
(Enable EPSON Status Monitor 3 by referring to Use/Not use EPSON Status Monitor 3 on

page 54.)

4

The [Monitoring Preferences] window is displayed. Click on the box of
your choice, and click [OK].

•Error: When paper/ink replacement is required 
(Default: Screen Notification [On] )

•Communication Error: When the printer power is off 
(Default: Screen Notification [Off] )

•Ink Low: When the ink amount is low 
(Default: Screen Notification [Off])

•Service Required: When a printer error occurs 
(Default: Screen Notification [On] )

60

Displaying the icon

Keeps icon on the task tray so that user can check as needed. The icon is not displayed when

default setting. Follow the steps below to display the icon.

1

Turn the printer ON.

2

Display the printer driver window.

(See How to Display the Printer Driver on page 43.)

3

Select [Driver Utilities] tab and click [Monitoring Preferences].

4

The [Monitoring Preferences] window is displayed. Check the box of
[Shortcut Icon] and select the icon to display on the task bar. Click [OK].

Chapter 3 Handling

61

3

Handling

This chapter describes basic handling of the printer.

Replacing the Ink Cartridge

When the ink ends, the INK LED lights. Follow the steps below to replace the ink cartridge.

1

Turn the power on and make sure that the INK LED lights.

2

Pull down the ink cartridge cover to the front to open it.

3

If there is a used ink cartridge that requires replacement, slowly push the
ink cartridge, check that the lock is released, and pull the ink cartridge
out towards you.

4

Shake new ink cartridge package 4 or 5 times before opening it and
take out the ink cartridge from the package.

Open the ink cartridge cover, and wait at least 4 seconds until internal operations stop. If
you take out the ink cartridge in less than 4 seconds, there is a risk that the ink may spurt
out.

Do not shake the ink cartridge too hard. The ink cartridge may leak if you shake it around
too much or push the sides strongly.

62

5

With the label facing upwards, insert the new ink cartridge, and push it in
slowly until it clicks into place.

6

Close the ink cartridge cover.

7

When the ink cartridge replacement is completed, the INK LED turns off,
and printing can be performed.

Cautions on using ink cartridges

❏ Do not touch the IC chip on the cartridge. Doing so may cause operating/printing

malfunction.

❏ This product uses ink cartridges equipped with an IC chip that monitors the amount of ink

used by each cartridge. Cartridges are usable even if they are removed and reinstalled.

However, if an ink cartridge in which little amount of ink remains is removed and
reinstalled, it

may not be usable. Some ink is consumed each time cartridges are installed

because the product automatically checks their reliability.

❏ Install all ink cartridges. Printing is not possible even if only one ink cartridge is missing.

❏ Since ink cartridges are designed to stop the operation before ink runs out completely to

maintain the quality of the print head, some ink remains in the used ink cartridge.

❏ All the ink colors are consumed also for the maintenance operations when an ink cartridge

is replaced and for print head cleaning.

❏ Even for monochrome printing, all the ink colors are used in an operation designed to

maintain the printing and print head quality.

❏ Use of an old ink cartridge may result in reduced print quality. Use it up within six months

after opening the package. The usage period for ink cartridges is printed on the packaging of
individual ink cartridges.

Chapter 3 Handling

63

3

❏ There may be some ink around the ink supply port on the removed ink cartridge. Take care

so that it does not stain the desk or other surface.

❏ Do not remove the ink cartridge, except when you replace it.

❏ Do not open the ink cartridge package until you are ready to install it in the product.

❏ Do not allow foreign objects to fall into the cartridge installation section. Doing so may cause

print

er malfunction.

❏ When ink is charged for the first time (right after purchase), ink is consumed for filling the

print head nozzle (ink discharge holes) to get ready for printing. That is why the number of
the printable sheets may be fewer than for the cartridges to be installed later.

❏ Epson recommends the use of genuine Epson ink cartridges. For the best performance of the

printer, it is recommended to use genuine Epson ink cartridges. Use of non-genuine Epson
ink cartridges can adversely affect the printing quality and prevent the printer from
realizing

its maximum performance. Epson cannot guarantee the quality and reliability of

non-genuine Epson products. Repairs for any damage or breakdown of this product due to
the use of non-genuine Epson

products will not be free of charge even if the warranty period

is still valid.

❏ Color adjustment of the product is based on the use of genuine Epson ink cartridges. Use of

non-genuine ink cartridges may result in reduced print quality. Use of genuine Epson ink
cartridges is recommended.

❏ A cool and dark place is recommended to store ink cartridges.

❏ If the ink cartridge is stored in a cold place for a long period of time, let it warm up at least 3

hours before using it.

❏ If moving or transporting the product after the ink cartridges are installed, leave them

installed during the moving or transporting process.

64

Replacing Maintenance Box

Follow the steps below to replace the maintenance box.

1

Turn the printer OFF.

2

Open the maintenance box cover towards you.

3

Pull out the used maintenance box towards you.

 Do not dismantle the Maintenance box.
 Do not touch the IC chip on the cartridge.
 Keep out of reach of children, and do not drink.
 Do not reuse a maintenance box which was removed and detached for a long period.
 When using the printer for the first time, the replacement interval for the maintenance

box is shorter than usual as ink charging consumes the ink.

Chapter 3 Handling

65

3

4

Put the maintenance box into the plastic bag for disposal of used main­tenance box.

5

Slowly insert the new maintenance box.

6

Close the maintenance box cover.

After replacing the maintenance box, we recommend that you clean the platen.
(See the "Cleaning the platen" on page 164.)

66

Replacing Roll Paper with Fanfold Paper

Follow the steps below to replace the roll paper with fanfold paper.

1

Press down the release lever, and pull it to the front to open the roll
paper cover.

Remove the used roll paper.

2

Turn the printer ON.

3

Display the printer driver window.

(See "How to Display the Printer Driver" on page 43.)

4

Display TM-C3500 PrinterSetting. Select [Printer Utilities] tab and click
[Printer Preferences] - [Printer Setting Utility].

Chapter 3 Handling

67

3

5

From TM-C3500 PrinterSetting, specify the media source and the media
detection method. Then, click [Apply Settings].

After setting [Media source], set [Media detecti on settings].

Item Description

Media source Select [Fanfold paper].

Media detection settings

Select the media type.

 Die-cut label (Blackmark)
 Continuous paper (Blackmark)
 Die-cut label (Gap), Transparent die-cut label

68

6

The confirmation window appears. Click [Yes] to send the settings to the
printer.

7

The following window appears. Click [OK].

8

The completion window appears. Click [OK].

Chapter 3 Handling

69

3

9

On the printer driver window, select [General] tab. Specify the media
settings and click [OK].

10

Turn the printer OFF.

Item Description

Print Settings

Media Type Select the media type.

Print Quality Select the print quality.

Media Layout

Select the media layout.

If the media layout to be used is not included in
the list, create a new layout.

See the "Registering the Media Layout" on page

44.

Settings For Paper Handling
After Print

Auto Cut Select this to enable autocut after printing.

No Auto Cut Select this to disable autocut after printing.

Changes in the Media detection settings are saved in the memory in the printer when the
printer is turned off.

70

11

Open the fanfold paper cover and take out the paper feed guide.

12

Pull the release lever to the front to open the roll paper cover.

13

Insert the paper feed guide for fanfold paper into the groove inside the
roll paper cover to install it.

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3

14

Refer to the shutter adjustment method label on the top of the printer,
and open or close the shutters on the platen to match the width of the
roll paper. If the shutter is set incorrectly, paper may be jammed or get
dirty.

15

Close the roll paper cover.

Paper/backing width (mm) Shutter open/close status

30 mm {1.18"} or more, less than 62 mm {2.44"} Close all shutters.

62 mm {2.44"} or more, less than 79 mm {3.11"} Open only the most inward shutters.

79 mm {3.11"} or more, less than 97 mm {3.82"} Open only the 2 most inward shutter rows.

97 mm {3.82"} or more, less than 112 mm {4.41"} Open only the 3 most inward shutter rows.

112 mm {4.41"} Open all shutters.

Open

Close

72

16

Release the lock of the paper ejection guide with a fine-tipped tool.

17

Slide the paper ejection guide to the very left end, and lock it.

18

Open the cover at the back of the printer, and unlock the fanfold paper
guide.

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3

19

Adjust the fanfold paper guide to the fanfold paper width.

20

Lock the fanfold paper guide.

21

Turn the printer ON.

74

22

Insert the fanfold paper into the paper slot, facing the print surface
upward. Insert the paper until it is pulled into inside the printer (approxi­mately 100 mm {3.94"}). The printer detects the edge of the fanfold
paper, pulls it inside, and then starts feeding it to the print starting posi­tion.

23

Place the stack of fanfold paper straight at least 40 mm {1.57"} away
from the back of the printer.

When "Paper loading at roll paper cover close" is set to "With cutting", the paper is auto­matically cut after fed. (See "Paper Loading Settings" on page 120.)

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3

24

Close the fanfold paper cover.

25

Confirm that the LCD displays an "F".

This is the end of loading of the fanfold paper.

 To prevent liquid and dust from getting into the printer, keep the fanfold paper cover

closed when using the printer.

 To prevent paper jams from occurring, insert fanfold paper into the fanfold paper slot on

the back of the printer with the roll paper cover closed.

76

Replacing Fanfold Paper with Roll Paper

Follow the steps below to replace the fanfold paper with roll paper.

1

Open the fanfold paper cover at the back of the printer.

2

Remove the used fanfold paper.

3

Turn the printer ON.

4

Display the printer driver window.

(See "How to Display the Printer Driver" on page 43.)

5

Display TM-C3500 PrinterSetting. Select [Printer Utilities] tab and click
[Printer Preferences] - [Printer Setting Utility].

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3

6

From TM-C3500 PrinterSetting, specify the media source and the media
detection method. Then, click [Apply Settings].

After setting [Media source], set [Media detecti on settings].

Item Description

Media source Select [Roll paper].

Media detection settings

Select the media type.

 Full-page label, Continuous paper, Transparent full-page

label

 Die-cut label (Blackmark)
 Continuous paper (Blackmark)
 Die-cut label (Gap), Transparent die-cut label

78

7

The confirmation window appears. Click [Yes] to send the settings to the
printer.

8

The following window appears. Click [OK].

9

The completion window appears. Click [OK].

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3

10

On the printer driver window, select [General] tab. Specify the media
settings and click [OK].

11

Turn the printer OFF.

Item Description

Print Settings

Media Type Select the media type.

Print Quality Select the print quality.

Media Layout

Select the media layout.

If the media layout to be used is not included in
the list, create a new layout.

See the "Registering the Media Layout" on page

44.

Settings For Paper Handling
After Print

Auto Cut Select this to enable autocut after printing.

No Auto Cut Select this to disable autocut after printing.

Changes in the Media detection settings are saved in the memory in the printer when the
printer is turned off.

80

12

Press down the release lever, and pull it to the front to open the roll
paper cover.

13

Remove the paper feed guide for fanfold paper.

14

Unlock the roll paper guide.

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3

15

Move the left paper guide toward the direction of the arrow in the illus­tration below, and insert the roll paper all the way in with the print sur­face facing upward.

16

Lock the roll paper guide.

82

17

Refer to the shutter adjustment method label on the top of the printer,
and open or close the shutters on the platen to match the width of the
roll paper. If the shutter is set incorrectly, paper may be jammed or get
dirty.

18

Release the lock of the paper ejection guide with a fine-tipped tool.

Paper/backing width (mm) Shutter open/close status

30 mm {1.18"} or more, less than 62 mm {2.44"} Close all shutters.

62 mm {2.44"} or more, less than 79 mm {3.11"} Open only the most inward shutters.

79 mm {3.11"} or more, less than 97 mm {3.82"} Open only the 2 most inward shutter rows.

97 mm {3.82"} or more, less than 112 mm {4.41"} Open only the 3 most inward shutter rows.

112 mm {4.41"} Open all shutters.

Open

Close

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3

19

Adjust the paper ejection guide to the roll paper width.

20

Lock the paper ejection guide and close the roll paper cover.

21

Turn the printer ON. After this, the printer feeds the paper automatically
to remove any slack in the roll paper.

22

Confirm that the LCD displays an "R".

This is the end of loading of the roll paper.

84

Setting the Printer Driver

Favorite Setting

[Favorite Setting] is the function to administer print setting of the printer driver into one.

The setting from [General] and [Options] tab such as Media Type, Media Layout (including

User Defined Media) are included.

[General] tab

[Options] tab

Favorite Setting

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3

Features

•When printing from application, the print setting registered on [Favorite Setting] can be

selected as default setting.

It is recommended to register the setting in favorite setting after executing print setting by

clicking [Save As Favorite Setting].

•A number of setting can be registered on [Favorite Setting].

For example, if t

he print setting is registered on [Favorite Setting] for each document, the print

setting can be completed by changing [Favorite Setting] when the document is changed. This

prevents an error of setting change when changing the paper.

(It is necessary to change Media detection settings of the printer when the document

is

changed.)

86

Registering print setting on [Favorite Setting]

1

Set the printer driver depending on paper to print.

Set settings on [General] and [Options] tab. Select from Media Layout when using User
Defined Media.

2

Click [Save As Favorite Setting] to display [Save/Delete Favorite Setting].

The current setting will be displayed on the list of the right side.

3

Enter print name.

4

Click [Add].

Print setting will be registered on [Favorite Setting].

User Defined Media

(1) (2)

(3)

Current Settings

(4)

Registered to Favorite Setting

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3

[Favorite Setting] includes the following setting.

•Default Settings: The default setting when installing the printer driver.

•Current Settings: The contents set on [General] and [Options] tab.
These contents are displayed in the current settings on [Current Set-
ting] and [Save/Delete Favorite Setting] window.

•User Defined Setting:The print setting defined by the user.

Information for User Definition

The user definition includes the following.

•User Defined Media

•Registering barcode font

•Replacing font on .NET environment

The user definition is set on each client computer. When a number of TM-C3500 printer drivers

are installed in one computer, these are used mutually.

88

Exporting/Importing Printer Driver Settings

Yo u can export the printing references, favorite setting, user-defined information (paper layout,

barcode) and printer driver operation settings into a BSF file (extension of ".BSF"). You can also

import the settings from a BSF file to set up the printer driver.

Export Settings

Follow the steps below to export the settings.

1

Select [Driver Utilities] tab. Click [Import/Export Settings].

 Export in a BSF file from the current setting. If you export it from the general set-

ting, a different content will be exported.

Current setting:

Properties of the printer driver-[General]-[Printing References]-[Driver Utilities]­[Import/Export Settings]

General setting:

Properties of the printer driver-[Advanced]-[Printing Defaults]-[Driver Utilities]­[Import/Export Settings]

 Be sure to register the settings on the [General] tab to "favorite setting".

If not registered, the initial settings of the printer driver are applied.

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3

2

"Import/Export Settings" window appears. Click [Export Settings].

3

The window to save a file appears. Specify a name and save the BSF file.

4

The process completion window appears. Click [OK].

Import Settings

Follow the steps below to import the settings.

1

Select [Driver Utilities] tab. Click [Import/Export Settings].

2

"Import/Export Settings" window appears. Click [Import Settings].

3

The confirmation window appears. Click [OK].

4

The window to open a file appears. Select the file to be imported.

5

The process completion window appears. Click [OK].

To the BSF file, the print settings in "favorite setting" defined by the user are applied.
The print settings in "Current settings" are not applied.

When the settings are imported from a BSF file, the printer driver settings are overwritten.
Therefore, to retain the existing settings for the items listed below, create a BSF including
the existing settings.

 Favorite List
 User Defined Media List
 Barcode Font List
 Barcode Font Replacement List

90

Barcode Printing

The printer driver has the built-in barcode font. Barcode printing is available if the barcode is not

created on the application side.

Setting the barcode font

Barcode print settings can be changed on [Barcode and 2D Symbol] on [Driver Utilities] tab.

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3

1

Change settings of the following.

•Display: Select [Barcodes].

•Font Name: Input an arbitrary character string. ASCII characters only.

•Type: Select a barcode type from the following. The displayed items are

changed accordingly.

•Rotation Settings: Select a setting when printing the barcode rotated by the specified

rate.

• Hexadecimal Entry Mode:

Turn on the check box when the data for barcode is spec

ified on

Hexadecimal Entry Mode.

•Composite: Turn on the check box to print barcode with a composite symbol.

•Use a Quiet Zone: Leaves a blank margin around barcodes.

UPC-A UPC-E JAN13(EAN)

JAN8(EAN) Code39 ITF

Codabar Code93 Code128

GS1-128M GS1-128 GS1 DataBar 

Omnidirectional

GS1 DataBar 
Truncated

GS1 DataBar 
ExpandedM

GS1 DataBar 
Expanded

GS1 DataBar 
Limited

Separate the data specified to a composite symbol and a barcode with “\ |” or “| \”. Describe
the data in the order of the composite symbol and the barcode.
Example: 1234567890\ |012345678905

The barcode printing position is moved based on the amount of margin.

92

•Module: Sets the thin element width in dots.

- : Not supported

*1: In some cases, dot missing and irregularity in ink shots may occur when printing ladder

barcodes (when the barcodes from the start to stop are printed in a vertical direction),

lowering the ANSI grade to F and making barcodes unrecognizable. Therefore, fe

nce

barcodes (when the barcodes from the start to stop are printed in a horizontal direction)

are recommended to use. To use ladder barcodes, make consideration such as printing

HRI characters.

*

2: Ink may penetrate the paper due to its characteristics, and bars of printed barcodes tend to

become thicker. This tendency is more prominent with some papers. To maintain the

barcode recognition rate, use methods such as reducing the data in a bar by 1 pixel and

increasing the blank space by 1 pixel (Bar width adj

ustment). However, do not apply this

method to 2-dimensional symbols.

Category

Graphic resolu-

tions

(Horizontal x

vertical) (dpi)

Print

direction

*1

Adjust

Bar

Width *2

Upper Line: Minimum Mod-

ule [by 360 dpi]

Lower Line: Minimum Ele-

ment Ratio

ANSI

Grade

D or

higher

ANSI

Grade

C or

higher

ANSI

Grade

B or

higher

Plain,

Plain label

360 x 360

Fence

Required

4 dot

2.5

--

Ladder

6 dot

2.5

--

Synthetic label

Matte

Matte label

Glossy label

Wristband

360 x 360

Fence

3 dot

2.5

4 dot

2.5

Ladder

6 dot

2.5 (*3)

- (*3) -

720 x 360

Fence

3 dot

2.5

4 dot

2.5

Ladder

6 dot

2.5 (*3)

- (*3) -

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3

*

3: By the combination of the specific paper type and the Symbol, the following conditions are

available.

Wristband & Code128 : Element = 5 dots (D-grade)

Wristband & Codabar : Element = 5 dots,

Element ratio = 2.5 (C-grade)

•Bar Height:Sets the element height with dots. Specified dots indicate the actual

print size.

•Adjust Bar Width: Narrows the element width when printing. Make sure to select it

only when the barcode is not clear enough to be read.

•HRI Character Position: Select the position of the HRI characters. Select [Do Not Print] when

not printing.

•HRI Font: Select the HRI character font size.

• Element Rati

o: Sets the thick element width by the ratio to the thin element width.

•Character Spacing:Sets the character spacing (interval) by the ratio to the thin element

width.

•Auto Convert to Minimize Entire Symbol Width:

Selectable when CODE128 is specified. This function minimizes the

number of symbol characters required to express t he given data

string.

2

Click [Add].

The selected barcode font is saved and the font name is added to the font list.

The printing position is limited for some types.

 The barcode font can be registered up to 30.
 The barcode font setting can be overwritten by clicking [Save] after selecting the font

name from the font list and changing the setting.

 The barcode font setting can be deleted by clicking [Delete] after selecting the font name

from the font list.

 Test print is executed according to the setting by clicking [Print] after inputting the text in

the box.

94

Specifying the barcode data

Specify the barcode data by referring to the following descriptions.

About the composite symbol:

The composite component type is selected automatically depending on the digit number of

the data. (CC-C is selected only when GS1-128 is set.)

About the HRI character:

When the total width of the HRI character is larger

than that of the barcode, the HRI character

width is set as the barcode width.

UPC-A

❏ Normal

•Specify the data of 11 to 12 digits.

•The first digit is an unchecked number system character.

•For data of 11 digits, a check digit is automatically added.

•For data of 12 digits, the 12th digit is regarded as a check digit, but not proved.

❏ Composite (difference from Normal)

•For data of 12 digits, the 12th digit is ignored, and a check digit is automatically added.

UPC-E

❏ Normal

•Specify the data of 11 to 12 digits.

•For data of 6 digits, the specified data is not changed, and a check digit is automatically

added.

•For data of 7 digits, the 2nd to 7th digits become the data characters, and a check digit is

automatically added.

•For data of 8 digits, the 2nd to 7th digits become the data characters, and the 8th digit is

regarded as a check digit, but not proved.

•For data of 11 digits, a check digit is automatically added.

•For data of 12 digits, the 12th digit is regarded as a check digit, but not proved.

•For data of 7 digits or more, specify “0” for the first digit, since it is regarded as a number

system character.

Composite Component Type Encodable Digit Number

CC-A 1 ~ 56 digits

CC-B 1 ~ 338 digits

CC-C 1 ~ 2361 digits

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3

❏ Composite (differences from Normal)

•For data of 8 digits, the 8th digit is ignored, and a check digit is automatically added.

•For data of 12 digits, the 12th digit is ignored, and a check digit is automatically added.

JAN13(EAN)

❏ Normal

•Specify the data of 11 to 12 digits.

•For data of 12 digits, a check digit is automatically added.

•For data of 13 digits, the 13th digit is regarded as a check digit, but not proved.

❏ Composite (difference from Normal)

•For data of 8 digits, the 8th digit is ignored, and a check digit is automatically added.

JAN8(EAN)

❏ Normal

•Specify the data of 7 to 8 digits.

•For data of 7 digits, a check digit is automatically added.

•For data of 8 digits, the 8th digit is regarded as a check digit, but not proved.

❏ Composite (difference from Normal)

•For data of 8 digits, the 8th digit is ignored, and a check digit is automatically added.

Code39

❏ A maximum of 256 digits can be specified.

❏ When both or either one of start/stop code (‘*’) is not specified, it is automatically added.

ITF

❏ A maximum of 256 digits can be specified.

❏ When data of odd digit number is specified, “0” is automatically added to the head.

Codabar

❏ A maximum of 256 digits can be specified.

❏ When the start code is not specified, ‘A’ is automatically added as a start code.

❏ When the stop code is not specified, the same value as a start code is added as a stop code.

❏ When the start/stop code is input in lower case letters, they are automati

cally converted into

upper case letters.

96

Code93

❏ Specify the data of 1 to 255 digits.

❏ A start code, 2 check digits, stop code is automatically added.

❏ A character () that indicates a start code is printed for the head of the HRI character.

❏ A character () that indicates a stop code is printed for the end of the HRI character.

❏ HRI characters of the control characters (00h ~1Fh, 7Fh) are printed combining

‘■’ and an

alphabetical character.

Control

Character

HRI

Character

Control

Character

HRI

Character

Control

Character

HRI

Character

ASCII

Hexa-

decimal

ASCII

Hexa-

decimal

ASCII

Hexa-

decimal

NULL 00 ■UVT0B ■KSYN16 ■V

COH 01

■AFF0C ■LETB17 ■W

STX 02

■BCR0D ■MCAN18 ■X

ETX 03

■CSO0E ■NEM19 ■Y

EOT 04

■DSI0F ■OSUB1A ■Z

ENQ 05

■EDLE10 ■PESC1B ■A

ACK 06

■FDC111 ■QFS1C ■B

BEL 07

■GDC212 ■RGS1D ■C

BS 08

■HDC313 ■SRS1E ■D

HT 09

■IDC414 ■TUS1F ■E

LF 0A

■JNAK15 ■UDEL7F ■F

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3

Code128

❏ Specify the data of 2 to 255 digits.

❏ Specify either one of the code selection characters (CODE A, CODE B, CODE C) as a start code

of the first 2 digits.

❏ A special character is indicated by combining ‘{‘ and the next character.

❏ When [Auto Convert to Minimize Entire Symbol Width] is checked, conversion is automati-

cally performed so as to minimize the entire Code128 symbol width. With this function, there

is no need to specify a code set; barcode printing can be performed simply by inputting data

you want to convert into symbols.

When [Auto Convert to Minimize Entire Symbol Width] is unchecked, a code set must be

ma

nually specified. When code set C is specified, assume a generated two-digit number as an

ASCII character decimal number and specify the corresponding ASCII character.

Example: 37": Specify as "%".

"65": Specify as "A".

"979899": Specify as "abc".

❏ When the character right after ‘{‘ is not any of the following, an error occurs.

❏ The HRI characters of the special character are described as below.

Control

Character

ASCII

Control

Character

ASCII

Control

Character

ASCII

SHIFT {S CODE C {C FNC3 {3

CODE A {A FNC1 {1 FNC4 {4

CODE B {B FNC2 {2 ‘{’ {{

Control Character HRI Character

SHIFT Not printed

CODE A/B/C Not printed

FNC1~ 4 Space is printed

Control character (00h ~1Fh, 7Fh) Space is printed

98

GS1-128

❏ Specify the data of 2 to 255 digits.

❏ ‘()’ is the delimiter for the application identifiers. (printed as the HRI character, but not

encoded.)

❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added automatically.

❏ A symbol character FNC1, that is described after the start code, is automatically added.

❏ When ‘*’ is specif

ied, a check digit is automatically calculated, and replaced with ‘*.’

❏ 2 digits of consecutive numbers must be specified as the application identifier. If it is not spec-

ified correctly, an error occurs.

❏ When ‘(01)’ is specified as the application identifier, the 14th digit becomes a check digit, how-

ever,

it is not proved when the check digit is specified. When the 14th digit is ‘*,’ the check

digit is automatically calculated, and replaced with ‘*.’

❏ A special character is indicated by combining ‘{‘ and the next character.

❏ When the character right after ‘{‘ is not any of the following, an error occurs.

Control Character ASCII HRI Character

Control Character (00h ~ 1Fh, 7Fh) Space is printed.

FNC1 {1 Space is printed.

FNC3 {3 Space is printed.

‘{’ {{ ‘{‘ is printed.

‘(’ {( ‘(‘ is printed.

‘)’ {) ‘)‘ is printed.

‘*’ {* ‘*‘ is printed.

Left parenthesis for the application identifier ( ‘(‘ is printed.

Right parenthesis for the application identifier ) ‘)‘ is printed.

Check digit position * Check digit is printed.

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3

GS1-128M

❏ Specify the data of 38 to 66 digits.

❏ ‘()’ is the delimiter for the application identifiers. (printed as the HRI character, but not

encoded.)

❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added automatically.

❏ A symbol character FNC1, which is described after the start code, is automatically added.

❏ When FNC1 is not a

t the end of the data followed by the application identifier ‘(30)’, FNC1 is

automatically added.

❏ FNC1 must not be at the end of the data followed by the application identifier ‘(10)’ or ‘(21)’.

In this case, an error occurs.

❏ When ‘(01)’ is specified as the application identifier, t

he 14th digit becomes a check digit, how-

ever, it is not proved when the check digit is specified. When the 14th digit is ‘*,’ the check

digit is automatically calculated, and replaced with ‘*.’

❏ When the character right after ‘{‘ is not ‘1’, an error occurs.

❏ Specify the special character as the following format.

❏ An error occ

urs when the format identifiers do not meet the following condition.

Control Character ASCII HRI Character

FNC1 {1 Space is printed.

Left parenthesis for the application identifier ( '(‘ is printed.

Right parenthesis for the application identifier ) ‘)’ is printed.

Check digit position * Check digit is printed.

Format Identifier Format

01 Numbers of 14 digits

10 Alphanumerics of 1 ~ 20 digits

17 Numbers of 6 digits (YYMMDD)

21 Alphanumerics of 1 ~ 20 digits

30 Numbers of 1 ~ 8 digits

100

GS1 DataBar Omnidirectional/GS1 DataBar Truncated/GS1 DataBar Limited

❏ The first application identifier ‘01’ is not included in the data.

❏ When printing the HRI characters, the first application identifier ‘01’ is printed as ‘(01)’ before

the packing identification code.

❏ A check digit need not to be attached to the barcode data.

❏ When printing the HRI character, a check digit is printed after a product code.

❏ For GS1 Databar Limited, specify ‘0’ or ‘1’ for the first digit.

GS1 DataBar ExpandedM

❏ Specify the data of 38 to 66 digits that does not include ‘*’.

❏ ‘()’ is the delimiter for the application identifiers. (printed as the HRI character, but not

encoded.)

❏ When FNC1 is not at the end of the data followed by the application identifier ‘(10)’ or ‘(21),’

FNC1 is aut

omatically added.

❏ When FNC1 is not at the end of the data followed by the application identifier ‘(30)’, FNC1 is

automatically added.

❏ FNC1 must not be at the end of the data followed by the application identifier ‘(10)’ or ‘(21)’.

In this case, an error occurs.

❏ When ‘(01)’ is specified as the application identifier, the 14th digit becomes a check digit.

When the check digit is not correct, an error occurs.

(Unlike GS1-128, the check digit is not automatically calculated, nor replaced with ‘*.’)

❏ '*’ is skipped.

❏ When the character right after ‘{‘ is not ‘1,’ an error occurs.

❏ Specify

the special character using the following format.

Control Character ASCII HRI Character

FNC1 {1 Space is printed.

‘(’ {( '(‘ is printed.

‘)’ {) ‘)’ is printed.

Left parenthesis for the application identifier ( '(‘ is printed.

Right parenthesis for the application identifier ) ‘)’ is printed.

‘*’ {* '*’ is printed.

Skipped character * Not printed.