All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect
to the use of the information contained herein. While every precaution has been taken in the preparation of
this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance
instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Depending on the area, the interface cable may be included with the product. If so, use that cable.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference
that occurs from the use of any interface cables other than those designated as Epson approved products.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.
The Ethernet interface model of this product includes software developed by the University of California,
Berkeley, and its contributors.
NOTICE: The contents of this manual are subject to change without notice.
The following standards are applied only to the products that are so labeled.
North America: FCC/CAN ICES-3 (A)/NMB-3 (A)
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this
device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation
could void your authority to operate the equipment.
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
TM-C3400Z User’s Manual 3
Safety Precautions
This section presents important information intended to ensure safe
and effective use of this product. Please read this section carefully and
store it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment and contact your dealer or a Seiko Epson service
center for advice.
Never attempt to repair this product yourself. Improper repair work can
be dangerous.
Never disassemble or modify this product. Tampering with this product
may result in injury or fire.
Be sure your power cable meets the relevant safety standards and
includes a power-system ground terminal (PE terminal). Otherwise shock
may result. If you acquire a system with different safety standards, use
an AC cable that meets the acquired safety standards.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service
center for advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around
this product. Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
Do not remove the ink cartridge from the product when you ship it.
4 TM-C3400Z User’s Manual
Do not connect the unit to power outlets that are close to devices that
generate voltage fluctuations or electrical noise. In particular, stay clear
of devices that use large electric motors. Otherwise, this product may
malfunction.
Always unplug the power cable from the power outlet before
unplugging it from the AC inlet of this product.
Make sure that the total power requirements of all devices receiving
power from this product do not exceed the power limitation. Otherwise,
the product may become damaged. See the Specifications (page 32)
for detailed information on the power capacity of the product.
Be sure to use this product with the rear cover attached. If it is not
attached, foreign objects may enter this product, causing fire or
equipment damage.
Caution Label
The caution label on the product indicates the following precaution.
CAUTION:
Take care not to injure your fingers on the fixed blade of the autocutter.
Restriction of Use
When this product is used for applications requiring high reliability/
safety, such as transportation devices related to aviation, rail, marine,
automotive, etc.; disaster prevention devices; various safety devices,
etc.; or functional/precision devices, etc.; you should use this product
only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system
reliability.
E
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from one of the
following URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
http://download.epson-biz.com/?service=pos
TM-C3400Z User’s Manual 5
Unpacking
Release lever
Power b utto n
Ink cartridge cover
Feed button
Cut button
Roll paper cover
Paper ejection
guide
Paper ejection tray
Power L ED
Status LED
Error LED
Ink LED
Paper LED
The following items should be included with the printer. If any items
are damaged, contact your dealer.
❏This product (TM-C3400Z)
❏Label roll paper
❏Ink cartridge (Model: SJIC15P)
❏Paper ejection tray
❏AC cable
❏TM-C3400Z Documents Disk
❏Setup Guide
❏Warranty card
Part Names
6 TM-C3400Z User’s Manual
E
Fanfold
paper
cover
Connectors
Cable holders
Paper feed
guide
Power c ord hook
Rear cover
Available
Never disconnect.
USB connectors
Not available
LAN connector
Power LED
Lights when the power is on, and is off when the power is off.
Status LED
Lights when there is no error.
Flashes when the printer is operating (initializing, head cleaning, or
printing) or in an error state.
Error LED
Lights or flashes when the printer is offline, and is off when the printer
is online.
Ink LED
Flashes when ink is low or waste ink in the ink cartridge is nearly full.
Lights when it is time to replace the ink cartridge, when the ink
cartridge is not installed or is not correctly installed, and when waste
ink in the ink cartridge is full.
Off when ink in the ink cartridge is adequate.
TM-C3400Z User’s Manual 7
Paper LED
Lights when the paper is not installed or is not correctly installed.
Off when the paper is correctly installed.
Cut button
Push this button to cut the roll paper.
Feed button
Push this button to feed the roll paper.
USB cover
Use the cover when the USB connectors are not used.
Power button
Push this button to turn on/off the power of the product.
CAUTION:
Be sure to turn off the power of the product using the power button.
When unplugging the AC plug from its socket, push the power button
and then wait for the Power LED to go off.
Paper feed guide
Install the guide when you use the fanfold paper.
Power cord hook
Prevents the power cord from piling on other cables. Be sure to pass it
through the hook.
Cable holders
Prevents the cables from piling on each other. When connecting the LAN
cable, USB cable, or audio cables, be sure to pass them through the holder.
8 TM-C3400Z User’s Manual
Setup
This manual describes how to use the roll paper included with this
product. To use other types of paper, please refer to the TM-C3400Z
Technical Reference Guide.
1.
Installation (See page 9.)
2.Connecting Cables (See
3.Setting the DIP Switches(See
4.Installing the Paper (See page 15.)
5.Installing the Ink Cartridge (See page 24.)
6.Attaching and Adjusting Paper Ejection Tray (See page 28.)
7.Printer Settings (See page 30.)
page 10
page 14
.)
.)
Installation
WARNING:
Do not block the air vents on this product. Blocking the air vents may
result in internal heat build-up and fire.
CAUTION:
Install the product horizontally on a flat, stable, and vibration-free
surface. Otherwise, the roll paper cover may not operate correctly, and
your fingers may be caught.
Do not tilt the product with the roll paper cover open. The roll paper
cover may close unexpectedly, and your fingers may be caught.
When carrying the product, be sure to hold the parts as shown in the
picture below.
E
TM-C3400Z User’s Manual 9
If you install the product against a wall, keep the product more than 10
FP
FP
LQ
LQ
Air vents
Located on the left,
right, and back.
cm from the wall.
❏Leave enough space for the roll paper cover, ink cartridge cover,
and fanfold paper cover to be fully opened.
❏Protect the product from heavy impacts. They may cause defective
print.
❏Do not allow cables to catch or foreign matter to accumulate under
the product.
Connecting Cables
To access to the rear connectors, you need to remove the rear cover.
Open the fanfold paper cover (➀), loosen the two screws (➁), and
then remove the rear cover (➂). After connecting the cable, be sure
to re-install the rear cover.
10 TM-C3400Z User’s Manual
Connecting USB cable
Groove
Cable holder
CAUTION:
Never disconnect the cables initially connected to the USB connectors
on the right.
When connecting USB devices to the USB connector, be sure to pass
the cable through the groove (➀), hook the cable holder (➁), pull it out
from the bottom of the rear cover (➂), and then reattach the rear
cover. The cable holder prevents the cables from piling on each other.
If the power cord or other cables are piled on each other, the rear
cover cannot be attached.
E
TM-C3400Z User’s Manual 11
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