Epson TM-C3400 User's Manual

User’s Manual / Petunjuk Penggunaan

Di Impor oleh:

PT. Epson Indonesia

Wisma Kyoei Prince Lt.16

Jalan Jenderal Sudirman Kav.3

Jakarta Pusat 10220, Indonesia

M00041900

English

User’s Manual

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions. Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. The Ethernet interface model of this product includes software developed by the University of California,

Berkeley, and its contributors. NOTICE: The contents of this manual are subject to change without notice.

English

Precautions When Using This Printer for the First Time

CAUTION:

When using this printer for the first time, ink charging into the printer automatically starts. Never take the following actions during ink charging.

Opening the roll paper cover Opening the ink cartridge cover Turning off the power

Doing so will cause a significant amount of ink to be consumed, and the ink cartridge may need to be replaced before ink charging is completed.

1. Ink charging starts automatically after ➀ installing the roll paper, ➁ turning on the printer, and ➂ installing the ink cartridge.

2. It takes approximately 8 minutes for ink charging. (During ink charging, the Power LED flashes and the fan sounds.)

3. When ink charging is complete, the Power LED stays on, and the fan sound stops.

4. After confirming that ink charging is complete, make the printer settings according to your usage.

Notes:

After ink charging is complete, ink is not wasted by opening the covers or turning off the power.

The printable amount is less than normal for the ink cartridge that is used for ink charging.

Precautions on use

If you turn off the printer without using the power switch while using the printer, the print head may not return to its home position. In this case, the next time the printer is turned on, auto head cleaning is performed, which wastes ink.

The colors of printouts may become uneven if you subject the printer to shock or vibration. When you move this printer after ink charging, check the colors by performing a test print before use.

If the colors of printouts are not normal, perform head cleaning.

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Safety Precautions

This section presents important information intended to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself. Improper repair work can be dangerous.

Never disassemble or modify this product. Tampering with this product may result in injury or fire.

Use the specified AC Adapter (Epson Model M159A/M159B [PS-180]) only. Connection to an improper power source may cause fire.

Be sure your power cable meets the relevant safety standards and includes a power-system ground terminal (PE terminal). Otherwise shock may result.

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not remove the ink cartridge from the product when you ship it.

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Caution Label

The caution label on the product indicates the following precaution.

CAUTION:

Take care not to injure your fingers on the fixed blade of the autocutter.

Restriction of Use

When this product is used for applications requiring high reliability/ safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.

Downloading Drivers, Utilities, and Manuals

Drivers, utilities, and manuals can be downloaded from the following URL.

http://www.epson-pos.com/

Unpacking

The following items should be included with the printer. If any items are damaged, contact your dealer.

❏ Label paper roll ❏ Ink cartridge (Model: SJIC15P) ❏ Paper ejection tray ❏ Power switch cover ❏ AC adapter (Model: M159A/M159B [PS-180]) ❏ AC cable ❏ USB cable (USB interface model only) ❏ Instruction sheet ❏ User’s Manuals (for printer and AC adapter)

* The AC adapter is embedded in the printer. * The AC cable may not be included with the printer.

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Part Names

Release lever

Paper ejection guide

Paper ejection guide lock

Roll paper cover

Power switch

Ink cartridge cover

Paper ejection tray

Power LED

Error LED

Ink LED

Paper LED

Cut button

Feed button

Paper ejection table

Power switch cover

Fanfold paper cover

Paper feed guide

Fanfold paper guide

Power switch

Turns on/off the printer.

Power switch cover

Installing the power switch cover onto the power switch prevents inadvertent changing of the power switch.

If an accident occurs with the power switch cover attached, unplug the AC cable immediately. Continued used may cause fire.

WARNING:

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English

Power LED

Lights when the power is on, and is off when the power is off.

Flashes when the printer is operating (initializing, head cleaning, or printing) or in an error state.

Error LED

Lights or flashes when the printer is offline, and is off when the printer is online.

Ink LED

Flashes when ink is low or waste ink in the ink cartridge is nearly full.

Lights when it is time to replace the ink cartridge, when the ink cartridge is not installed or is not correctly installed, and when waste ink in the ink cartridge is full.

Off when ink in the ink cartridge is adequate.

Paper LED

Lights when the paper is not installed or is not correctly installed.

Off when the paper is correctly installed.

Cut button

Cuts the paper.

FEED button

Feeds the paper.

Setup

Follow in order the steps below to set up the printer.

1. Installing the printer (See page 9.)

2. Connecting the AC cable (See page 9.)

3. Installing the ink cartridge (See page 10.)

4. Installing the printer driver and connecting the printer to the computer (See

5. Setting the DIP switches (See page 12.)

6. Installing the paper (See page 13.)

7. Attaching/adjusting the paper ejection tray (See page 21.)

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page 11.)

Installing the Printer

CAUTION:

Install the printer horizontally on a flat, stable, and vibration-free surface. Otherwise, the roll paper cover may not operate correctly, and your fingers may be caught.

Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be caught.

cover may be closed unexpectedly, and your fingers may be caught.

❏ Be sure to open the roll paper cover and remove the cushion

materials in the printer.

❏ Leave enough space in front of the printer for the ink cartridge

cover and the roll paper cover to be fully opened.

❏ Do not place the printer in dusty locations. ❏ Protect the printer from heavy impacts. They may cause defective

print.

❏ Do not allow cables to catch or foreign matter to accumulate under

the printer.

Connecting the AC Cable

WARNING:

Always use the Epson Model M159A/M159B (PS-180) as the AC adapter. Using the other AC adapter can result in electric shock and fire.

Should a fault ever occur in the AC adapter, immediately turn off the power to the printer and remove the AC cable from the wall socket.

Insert the connector of the AC cable to into the AC inlet, and then insert the power plug of the AC cable into the wall socket.

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English

Installing/Replacing the Ink Cartridge

CAUTION:

When the ink cartridge is installed for the first time, be sure to install the roll paper before installing the ink cartridge. For details on how to install the label paper roll, see

Always use the EPSON SJIC15P as the ink cartridge. Do not open the ink cartridge package until you are ready to install it in

the printer. Do not remove the ink cartridge from the printer when you ship it.

1. Turn on the printer and make sure that the Ink LED lights.

2. Pull the ink cartridge cover to open it.

3. Remove the used cartridge, if any.

4. Shake the ink cartridge package 4 or 5 times before opening it.

5. Push the ink cartridge gently into the cartridge holder as shown below.

6. Close the ink cartridge cover. When the ink cartridge is installed for the first time, the printer takes approximately 8 minutes for ink charging. The Power LED flashes during ink charging. Do not turn off the printer or open the roll paper cover or the ink cartridge cover. When ink charging finishes, the Power LED stays on after flashing.

“Installing Paper” on page 13.

Note:

When the ink cartridge is installed for the first time, the printer uses ink to prepare for printing (ink charging).

Cartridge yields vary based on such factors as type of item printed, print settings, paper type, frequency of use, and temperature.

To insure print quality, some ink remains in the cartridge after the Ink LED comes on.

The ink cartridge contains 3 colors of ink. Even when one particular color is specified, all 3 colors of ink are used for printing and for keeping the print head in good condition. When the ink level of even one color comes to the lowest limit, the printer stops printing.

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Installing the Driver and Connecting to the Computer

Cable hook: prevents the cable from falling off.

CAUTION:

Be sure to confirm the operating environment (page 24) before installing.

You are required to login as a user with administrative rights. Turn off the printer before connecting it to the computer.

For USB Interface Model

1. Double-click on the icon for Easy Setup (EPSetup.exe).

2. On the screen displayed, click [Local].

3. Complete the installation by following the instructions displayed. If the screen confirming the connection to the computer is displayed during the installation, connect the printer to the computer via the USB cable as shown below, and then turn on the printer.

For Ethernet Interface Model

1. Open the connector cover and connect the printer to the computer via the Ethernet cable as shown below.

2. Turn on the printer.

3. Double-click on the icon for Easy Setup (EPSetup.exe).

4. On the screen displayed, click [Network].

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English

Cable hook: prevents the cable from falling off.

5. Complete the installation by following the instructions displayed. Network settings are also processed during the installation.

Setting DIP Switches

When you open the ink cartridge cover and remove the DIP switch cover, you will find the DIP switches. Set the DIP switches, using the tip of a tool, such as a small screwdriver. Change settings when the printer is off.

SW Function ON OFF

1 Operation of the power switch Reset Power on/off

2 Internal use Fixed to OFF (Do not change.)

3 Paper selection Fanfold paper Roll paper

7 Internal use Fixed to OFF (Do not change.)

8 Buzzer volume High Low

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Installing Paper

CAUTION:

Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be caught.

Be sure to confirm that DIP switch 3 (Paper selection) is set correctly before installing the paper.

Make sure paper is ejected straight from the paper ejection guides, as shown in the illustration. If paper is not ejected straight due to such causes as an obstruction, the print result may be distorted.

Follow the steps below to install the paper.

❏ When you install the roll paper for the first time (when you install

the ink cartridge for the first time): “When installing roll paper” ∼

➄, and after ink charging, go to ➁.

❏ When you have used up the paper (when you install same type of

paper):

❏ When you change the paper type: ➀ ∼ ➄

➀ and ➄

➃

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English

When installing roll paper

When installing fanfold paper

➀ Removing paper (page 14)

➁ Setting paper position detection (page 15)

➂ Removing the paper feed guide

(page 16)

➂ Attaching the paper feed guide

(page 18)

➄ Loading the paper and

turning on the printer

(page 18)

➃ Adjusting the guides (page 16)

➃ Adjusting the guides (page 19)

➄ Turning on the printer and

loading the paper

(page 20)

For ➂ and after, the procedures differ depending on the paper form, roll paper or fanfold paper.

➀ Removing paper

Removing roll paper

1. Pull the release lever to open the roll paper cover, and remove the roll paper or used roll paper core.

2. Close the roll paper cover.

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Removing fanfold paper

1. Remove the paper left on the paper ejection table.

2. When you change the paper type, open the roll paper cover and the fanfold paper cover to remove the paper.

3. Close the roll paper cover and the fanfold paper cover.

➁ Setting paper position detection

When paper position detection setting does not need to be changed, skip this step. Use the printer driver for this setting.

1. Turn on the printer.

2. Change [Paper Position Detection] on the [Maintenance And

Utilities

Note:

For information on how to display the printer driver, see page 22.

3. Turn off the printer.

CAUTION:

The changed setting of the paper position detection is stored in the printer when the printer is turned off. Be sure to turn off the printer to enable the setting.

] tab of the printer driver depending on the paper to use.

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When Installing Roll Paper

➂ Removing the paper feed guide

CAUTION:

The paper feed guide should be attached to the printer only when you use fanfold paper. Be sure to remove the paper feed guide when you use roll paper.

1. Pull the release lever to open the roll paper cover.

2. If the paper feed guide is attached into the grooves inside of the roll paper cover, slide it in the direction of the arrow to remove it.

3. Close the roll paper cover.

➃ Adjusting the guides

When the paper width does not need to be changed, skip this step.

1. Pull the release lever to open the roll paper cover.

2. Unlock the roll paper guide.

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+ 36 hidden pages