Epson TM-C3400 User Manual

User’s Manual

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M00053900

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect
to the use of the information contained herein. While every precaution has been taken in the preparation of
this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance
instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.
The Ethernet interface model of this product includes software developed by the University of California,

Berkeley, and its contributors.
NOTICE: The contents of this manual are subject to change without notice.

Copyright © 2012 Seiko Epson Corporation.

Standards and Approvals

The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson
power supplies.)

North America: FCC/ICES-003 Class B

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

À l’intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and
Power Supplies used with Class B Personal Computers:
We: EPSON AMERICA, INC.
Located at: MS 3-13

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the
FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and
found to be compliant with the standards. Records maintained continue to reflect the equipment being
produced can be expected to be within the variation accepted, due to quantity production and testing on a
statistical basis as required by 47CFR §2.909 Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Trade Name: EPSON
Type of Product: Printer
Model: M242A

3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: [phone]

DECLARATION of CONFORMITY

TM-C3400 User’s Manual 1

Safety Precautions

This section presents important information intended to ensure safe
and effective use of this product. Please read this section carefully and
store it in an accessible location.

WARNING:

Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment and contact your dealer or a Seiko Epson service
center for advice.

Never attempt to repair this product yourself. Improper repair work can
be dangerous.

Never disassemble or modify this product. Tampering with this product
may result in injury or fire.

Use the specified AC Adapter (Epson Model M159B) only. Connection
to an improper power source may cause fire.

Be sure your power cable meets the relevant safety standards and
includes a power-system ground terminal (PE terminal). Otherwise shock
may result. If you acquire a system with different safety standards, use
an AC cable that meets the acquired safety standards.

Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a Seiko Epson service
center for advice. Continued usage may lead to fire.

Do not use aerosol sprayers containing flammable gas inside or around
this product. Doing so may cause fire.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.

To ensure safety, unplug this product before leaving it unused for an
extended period.

Do not remove the ink cartridge from the product when you ship it.

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Caution Label

The caution label on the product indicates the following precaution.

CAUTION:

Take care not to injure your fingers on the fixed blade of the autocutter.

Restriction of Use

When this product is used for applications requiring high reliability/
safety, such as transportation devices related to aviation, rail, marine,
automotive, etc.; disaster prevention devices; various safety devices,
etc.; or functional/precision devices, etc.; you should use this product
only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system
reliability.

Unpacking

The following items should be included with the printer. If any items
are damaged, contact your dealer.

❏ Label paper roll
❏ Ink cartridge (Model: SJIC15P)
❏ Paper ejection tray
❏ Power switch cover
❏ AC adapter (Model: M159B)*
❏ AC cable
❏ USB cable (USB interface model only)
❏ TM-C3400 Setup and Utilities CD
❏ Instruction sheet
❏ User’s Manuals (for AC adapter)

* The AC adapter is embedded in the printer.

TM-C3400 User’s Manual 3

Part Names

Release lever

Paper ejection guide

Paper ejection guide lock

Roll paper cover

Power switch

Ink cartridge cover

Paper ejection tray

Power LED

Error LED

Ink LED

Paper LED

Cut button

Feed button

Paper ejection table

Power switch cover

Fanfold paper cover

Paper feed guide

Fanfold paper guide

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Power switch

Turns on/off the printer.

Power switch cover

Installing the power switch cover onto the power switch prevents
inadvertent changing of the power switch.

WARNING:

If an accident occurs with the power switch cover attached, unplug
the AC cable immediately. Continued used may cause fire.

Power LED

Lights when the power is on, and is off when the power is off.

Flashes when the printer is operating (initializing, head cleaning, or
printing) or in an error state.

Error LED

Lights or flashes when the printer is offline, and is off when the printer
is online.

Ink LED

Flashes when ink is low or waste ink in the ink cartridge is nearly full.

Lights when it is time to replace the ink cartridge, when the ink
cartridge is not installed or is not correctly installed, and when waste
ink in the ink cartridge is full.

Off when ink in the ink cartridge is adequate.

Paper LED

Lights when the paper is not installed or is not correctly installed.

Off when the paper is correctly installed.

Cut button

Cuts the paper.

FEED button

Feeds the paper.

TM-C3400 User’s Manual 5

Setup

Roll paper Fanfold paper

Follow in order the steps below to set up the printer.

CAUTION:

When you use fanfold paper (for rear feed printing), first set up the
printer using the INCLUDED roll paper. After you have completed ink
charging (
it with fanfold paper.

1. Installing the printer (See page 7.)

2. Connecting the AC cable (See page 7.)

3. Connecting the printer to the computer (See page 8.)

4. Installing Easy Setup Utility and printer driver (See page 9.)

5. Printer settings (See page 11.)

6. Installing the paper (See page 13.)

7. Installing the ink cartridge (See page 22.)

8. Attaching/adjusting the paper ejection tray (See page 24.)

“Installing/Replacing the Ink Cartridge” on page 22), replace

• Setting with the DIP switches

• Setting with Setup Wizard

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Installing the Printer

CAUTION:

Install the printer horizontally on a flat, stable, and vibration-free surface.
Otherwise, the roll paper cover may not operate correctly, and your
fingers may be caught.

Do not tilt the printer with the roll paper cover open. The roll paper
cover may close unexpectedly, and your fingers may be caught.

❏ Be sure to open the roll paper cover and remove the cushion

materials in the printer.

❏ Leave enough space in front of the printer for the ink cartridge

cover and the roll paper cover to be fully opened.

❏ Do not place the printer in dusty locations.
❏ Protect the printer from heavy impacts. They may cause defective

print.

❏ Do not allow cables to catch or foreign matter to accumulate under

the printer.

Connecting the AC Cable

WARNING:

Always use the Epson Model M159B as the AC adapter. Using any other
AC adapter can result in electric shock and fire.

Should a fault ever occur in the AC adapter, immediately turn off the
power to the printer and remove the AC cable from the wall socket.

Insert the connector of the AC cable to into the AC inlet, and then
insert the power plug of the AC cable into the wall socket.

TM-C3400 User’s Manual 7