❏No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation.
❏The contents of this document are subject to change without notice. Please contact Seiko Epson for the latest
information.
❏While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.
❏Neither is any liability assumed for damages resulting from the use of the information contained herein.
❏Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
❏Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by Seiko Epson Corporation.
TRADEMARKS
EPSON® is a registered trademarks of Seiko Epson Corporation.
Microsoft
Other product and company names used herein are for identification purposes only and may be trademarks of their
respective companies.
®
Windows® and Windows NT® are registered trademarks of Microsoft Corporation.
Revision Information
Rev.PageChanges
Rev. AAll pagesNewly authorized
Rev. BAll pagesSingle color ink cartridge added
Rev. CivNote on restriction of use added
Rev. Ci
Important Safety Information
Key to Symbols
The following symbols are used in this document. Please check the meaning of the symbols
before using the printer.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury or death.
CAUTION:
Cautions must be observed to avoid the following kinds of damage.
• Physical injury
• Damage to property
• Loss of data and the like
Note:
Notes provide useful information about maintaining the performance of your printer and its operation.
iiRev. C
Warnings
❏
Turn off the printer and unplug it immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire or electric shock.
❏
Do not disassemble or modify the printer. Doing so may result in injury, fire, or electric
shock.
❏
To avoid the danger of electric shock, do not set up the printer or attach cables to it
when there is lightning.
❏
Always use the specified power source. Using a different power source may result in
fire or electric shock.
❏
Do not connect or disconnect the power plug with wet hands. Doing so may result in
electric shock.
❏
Do not allow foreign objects to get into the printer. Doing so may result in fire or
electric shock.
TM-C100 Technical Reference Guide
WARNING:
❏
If water or other liquid is spilled inside the printer, turn off the POWER switch
immediately and disconnect the power cable. Continuing to use the printer may
result in fire or electric shock.
❏
Do not plug in several power cables to the same power outlet. Doing so may result in
fire. Take the power directly from a standard domestic power outlet.
❏
Handle the power cable with care. Using it improperly may result in fire or electric
shock.
•Do not modify the power cable.
•Do not place heavy objects on the power cable.
•Avoid excessive bending, twisting, and pulling.
•Do not place the power cable near heating equipment.
•Check that the power plug is clean before plugging it in.
•Push the prongs of the power plug all the way in.
Rev. Ciii
Cautions
CAUTION:
❏
Do not attach any equipment not shown in this guide. Doing so may result in failure,
fire, and the like.
❏
Do not place the printer on an unstable or tilted surface. Doing so may cause it to
fall, resulting in injury.
❏
Do not place the printer in a humid or dusty location. Doing so may result in failure,
fire or electric shock.
❏
Do not stand on the printer or place heavy objects on it. Doing so may break the
printer or cause you to fall, leading to injury.
❏
To ensure safety, always unplug the printer from the outlet when you will not be using
it for a long time.
❏
Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
Restriction of Use
When this product is used for applications requiring high reliability/safety such as
transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention
devices; various safety device etc; or functional/ precision device etc., you should use this
product only after giving consideration to inclusion of fail-safes and redundancies into your
design to maintain safety and total system reliability.
Modular connectors
The printer uses dedicated modular connectors for connecting the options. Do not connect these
connectors to general public lines. Some connectors look the same as telephone connectors. Be
sure not to connect a telephone line to them.
ivRev. C
TM-C100 Technical Reference Guide
About This Manual
Aim of the Manual
The purpose of this manual is to provide all necessary information to development engineers
who are developing, designing or installing commercial systems using the TM-C100 printer, or
who are developing or designing applications for the printer.
Contents of the Manual
Chapter 1 "Product Outline"An outline of the features and specifications
Chapter 2 "Setup"Information on such matters as DIP switches,
memory switches, error processing for using TMC100
Chapter 3 "Using the Printer"Information required for using the printer
Chapter 4 "Application Development
Information"
Appendix A "Product Specifications of
the TM-C100"
Appendix B "System Design"Introduction of control methods and
Information required for programming
Detailed specifications of the TM-C100
connection types
Rev. Cv
Related Software and Documents
Related Software and Documents
Software/document nameDescription
TM-C100 User's ManualThis provides information allowing the operator to use the TM-
TM-C100 Technical Reference GuideThis manual.*
EPSON OPOS-X ADKThis is the OCX driver.
EPSON OPOS-X ADK ManualThis provides information required for programming using
Epson Advanced Printer DriverThis is a Windows driver.*
Epson Advanced Printer Driver ManualThis provides information required for programming using the
* You can obtain these items from one of the following URLs:
For customers from North America: http://pos.epson.com/
For customers from other countries: http://www.epson-pos.com/
Select the product from the “Select any product” pull-down menu.
C100 safely and correctly. This manual is packed in the box with
the printer.*
OPOS-X. This is included in the EPSON OPOS-X ADK.*
APD (Epson Advanced Printer Driver). This is included in the
EPSON Advanced Printer Driver.*
The TM-C100 is a compact inkjet printer, newly designed for commercial applications. Besides
printing product photographs and POP items, the printer has the following features.
❏ Since it is small and light-weight, it can be used effectively on limited counter space.
❏ Thanks to its high reliability and durable design, it can be used every day for commercial
applications.
❏ Since an autocutter is provided as standard, the printer can be used efficiently for ticketing
applications using the roll paper.
❏ You can print on a range of print media such as label sheets, business card size paper, and so
on.
❏ Besides a Windows driver, the printer is provided with a driver for control of POS
peripheral equipment compatible with the OPOS specification established by the
UnifiedPOS Committees.
❏ The printer uses pigment ink for excellent lightfastness and water resistance.
1.2 Product Specification
1.2.1 Printer types
TM-C100 has following two model types, depending on the paper feed methods.
❏ TM-C100 Roll paper specification
❏ TM-C100 ASF (auto sheet feeder) specification
Rev. CProduct Outline 1-1
1.2.2 Standard Accessories
The printer comes with the following accessories.
❏ User's Manual
❏ Exclusive ink cartridge
❏ Power unit
❏ Power cable (not included for some models)
❏ Roll paper: 1 roll (roll paper specification only)
Note:
Since the packaged ink cartridge is for trial use, it may not last as long as a normal cartridge.
The printer does not come with a USB cable. Please provide this yourself.
1.2.3 TM-C100 related products
The table below shows the TM-C100 related products.
CategoryNameDescription
OptionsASF unitSimilar to the unit packaged with the TM-C100 ASF
specification. By removing the roll paper holder unit from the
roll paper specification TM-C100, you can print using the ASF
unit by attaching this option.
Roll paper holder unitSimilar to the unit packaged with the TM-C100 roll paper
specification. By removing the ASF unit from the ASF
specification TM-C100, you can print on roll paper by
attaching this option.
ConsumablesExclusive TM-C100
ink cartridge
This is necessary for printing with the TM-C100.
(Note: The TM-C100 uses an exclusive ink cartridge. Note that
you cannot install other types of ink cartridge.)
Roll paperThis is necessary for printing with the roll paper specification
TM-C100. See "Roll paper" on page 1-3.
Standard size paperThis is necessary for printing with the ASF specification TM-
ManualsUser's ManualThis manual is packaged with the printer.
Technical Reference Guide This manual.
Drivers
(WIndows)
OPOS-X ADKAn OCX driver compliant with the OPOS-X specification is
Advanced printer driverThis is a Windows driver. This includes a manual on how to use
C100. See "Standard size paper" on page 1-4.
provided. A manual and sample programs are included.
the driver.
To obtain these items, please contact your dealer. For drivers and manuals, you can obtain from
one of the following URLs:
1-2 Product OutlineRev. C
TM-C100 Technical Reference Guide
For customers from North America: http://pos.epson.com/
For customers from other countries: http://www.epson-pos.com/
Select the product from the “Select any product” pull-down menu.
1.3 Consumables
1.3.1 Ink cartridges
Ink cartridges are necessary for printing.
❏ Part number: four-color model: SJIC9P, single color model: SJIC10P(K)
Note:
The TM-C100 uses an exclusive ink cartridge. You cannot install other type of ink cartridge.
We recommend that you use genuine Epson ink cartridges to ensure that your printer gives maximum
performance.
1.3.2 Roll paper
The following types of roll paper are available for use with the TM-C100 (roll paper
specification). These can be purchased from your dealer.
Paper
Part number
ENP105-090105 mm90 mmPlain paper--3 rolls
ENP076-09076 mm90 mmPlain paper--3 rolls
ENL105-090105 mm90 mmPlain label paper (borderless
ENL090-09090 mm90 mmPlain label paper (borderless
ENL076-09076 mm90 mmPlain label paper (borderless
EFP105-090105 mm90 mmSpecial fine paper--3 rolls
EFP076-09076 mm90 mmSpecial fine paper--3 rolls
EAP105-090105 mm90 mmSpecial matte paper--3 rolls
EAP076-09076 mm90 mmSpecial matte paper--3 rolls
Width
Note:
We recommend that you use genuine Epson paper to ensure that your printer gives maximum
performance.
Outside
diameter Paper typeLabel width
labels)
labels)
labels)
103 mm
(width)
88 mm (width)3 rolls
76 mm (width)3 rolls
Number of
sheets
3 rolls
Rev. CProduct Outline 1-3
1.3.3 Standard size paper
The following types of paper are available for use with the TM-C100 (ASF specification). These
can be purchased from your dealer.
Number of
Part numberPaper sizePaper type
ENS105-148A6Plain paper500 sheets
EFS105-148A6Special fine paper250 sheets
Note:
We recommend that you use genuine Epson paper to ensure that your printer gives maximum
performance.
sheets
1-4 Product OutlineRev. C
Chapter 2
Setup
2.1 Part Names and Basic Operations
2.1.1 Part names
Roll paper specification
release lever
TM-C100 Technical Reference Guide
❏ Release lever
printer cover
tab
control panel
paper tray
roll paper holder
locking clip
roll paper
edge guide
Enlarged view of the
control panel
INK LED &
CLEANING switch
POWER LED &
POWER switch
PAPER LED &
PAPER switch
Pressing this lever switches between the paper clamp status (preparing to print) and paper
release status (ready for insertion of paper).
•Release lever raised: paper clamped status (ready to print)
•Release lever lowered: paper released status (not ready to print)
Note:
See "Control panel" on page 2-3 for how to use the control panel.
For details of how to use the products, see "How to Set, Replace, and Print on the Paper" on page 3-1.
Rev. CSetup 2-1
ASF (auto sheet feeder) specification
Enlarged view of the control panel
POWER LED &
POWER switch
release lever
edge guide
auto sheet feeder (ASF)
printer cover
tab
control panel
paper tray
INK LED &
CLEANING switch
PAPER LED &
PAPER switch
❏ Release lever
Pressing this lever switches between the paper clamped status (preparing to print) and
paper released status (ready for insertion of paper).
•Release lever raised: paper clamped status (ready to print)
•Release lever lowered: paper released status (not ready to print)
Note:
When supplying paper from the auto sheet feeder (ASF), it is not necessary to operate the release lever. It
is only used when feeding paper by hand.
See "Control panel" on page 2-3 for how to use the control panel.
For details of how to use the products, see "How to Set, Replace, and Print on the Paper" on page 3-1.
2-2 SetupRev. C
2.1.2 Control panel
The following shows the functions of the control panel.
❏ POWER switch
This switches the power on and off. The POWER LED indicates whether the power is on or
off.
•POWER LED: Indicates whether the power is on or off.
On: The power is on. (power on)
Off: The power is off. (power off)
Flashing: The power is performing an operation.
(cleaning, power-on process, power-off process, voiding remaining print data and so
on.)
CAUTION:
When turning the printer off, always use the POWER switch. If the power is turned off
by unplugging the power cable instead of using the POWER switch and the printer
is left for 2 weeks or more, the ink head nozzles become blocked and no longer
work because the printer was unable to perform the power-off process.
TM-C100 Technical Reference Guide
Note:
When the POWER LED is flashing, do not open the printer cover or turn off the printer.
If the POWER LED and another LED are flashing at the same time, it indicates that an error has
occurred. For details, see "Troubleshooting" on page 3-8.
❏ PAPER switch
Pressing this feeds the paper. Normally it is not necessary to press it.
Note:
With the ASF (auto sheet feeder) specification printer, paper placed in the ASF cannot be fed.
•PAPER LED: Indicates the status of the printer.
On:The printer cover is open.
Off:Normal status.
Flashing:The power is performing paper control.
(waiting for insertion of paper, feeding, ejecting, or positioning the paper)
Note:
If the PAPER LED and another LED are flashing at the same time, it indicates that an error has
occurred. For details, see "Troubleshooting" on page 3-8.
Rev. CSetup 2-3
❏ CLEANING switch
The printer performs head cleaning if the switch is pressed for 3 seconds or more. For
information about head cleaning, see "Ink head cleaning" on page 3-7.
Note:
Head cleaning consumes ink. Note that performing head cleaning more than necessary shortens the
product lifetime of the ink cartridge.
•INK LED: Indicates the status of ink remaining.
On:An ink cartridge is not installed, or it is out of ink. It is necessary to replace the ink
cartridge.
Off:Normal status. (An ink cartridge is installed, and it is has sufficient ink.)
Flashing:Indicates that the ink is low. Prepare to replace the ink cartridge.
Note:
If another LED is flashing at the same time, irrespective of the status of the INK LED, it indicates that
an error has occurred. For details, see "Troubleshooting" on page 3-8.
2-4 SetupRev. C
TM-C100 Technical Reference Guide
2.2 Setup Procedure
To get the best performance from your printer, it is necessary to make various settings before
you use it. Set up the printer as required.
The procedure for preparing the printer for use is as follows.
1. Printer setup
(See "Printer Setup" on page 2-6.)
❏ Install the options
•Roll paper unit, paper tray, roll paper
•ASF unit, paper tray, standard size paper
❏ Connect the printer to the power supply
❏ Install the ink cartridge
2. Driver settings
❏ Install the driver
❏ Set the port
❏ Set the options to use
❏ Set the paper (paper type, size, mode and so on)
❏ Set the autocutter action
3. Setup is complete
Rev. CSetup 2-5
2.3 Printer Setup
2.3.1 Installing options
❏ When using the ASF (auto sheet feeder) specification printer, see "Installing the ASF (auto
sheet feeder) unit" on page 2-6.
❏ When using the roll paper specification printer, see "Installing the roll paper holder" on page
2-8.
2.3.1.1 Installing the ASF (auto sheet feeder) unit
1. Check that the printer is not connected to the AC adapter. If the printer is on, turn it off and
remove the AC adapter.
2. Pass the cable of the auto sheet feeder through the groove in the auto sheet feeder.
groove
3. Insert the hooks of the auto sheet feeder into the slots in the top of the printer at the back.
insert the hook
in the slot
Note:
Take care not to catch the cable of the auto sheet feeder between the printer and the auto sheet feeder.
2-6 SetupRev. C
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