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User's Guide
NPD4476-00 EN
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Epson Stylus Pro 9860 User's Guide
Copyrights and Trademarks
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
and EPSON STYLUS® are registered trademarks, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko
®
Epson Corporation.
Microsoft
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
© 2011 Seiko Epson Corporation. All rights reserved.
, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
®
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Epson Stylus Pro 9860 User's Guide
Contents
Contents
Copyrights and Trademarks
Safety Instructions
Important Safety Instructions................. 5
Warning, Cautions, and Notes............... 5
When choosing a place for this product. . . . . . . . 5
When setting up this product............... 5
When using this product................... 6
When handling the ink cartridges............ 6
When transporting this product............. 6
Introduction
Printer Parts.............................. 7
Front section........................... 7
Rear section............................ 7
The Control Panel
Buttons, Lights, and Messages................. 8
Buttons ............................... 8
Lights................................. 9
Display............................... 10
Menu Mode............................. 12
Using the Menu mode.................... 12
Menu list............................. 15
Details of Menu mode.................... 17
Maintenance Mode........................ 24
Maintenance mode list................... 24
Paper Handling
Using Roll Paper.......................... 25
Loading roll paper....................... 25
Cutting the roll paper.................... 29
Removing the roll paper.................. 30
Using Cut Sheet Media..................... 32
Loading cut sheet smaller than A3 size. . . . . . . . 32
Loading cut sheet A3 size or larger / thick paper
.................................... 33
Ejecting Paper............................ 35
For roll paper.......................... 35
For cut sheet media...................... 35
Using the paper basket and paper guides...... 36
Using Auto Take-up Reel Unit.............. 40
Printable area.......................... 46
Using Printer Software
Printer Software Introduction................ 47
EPSON LFP Remote Panel 2............... 47
EpsonNet Config....................... 47
Communication Driver (Epson Stylus Pro
9860 Comm Driver). . ................... 47
Starting/Exiting Printer Software.............. 48
How to start EPSON LFP Remote Panel 2. . . . . 48
How to exit EPSON LFP Remote Panel 2...... 48
Uninstalling the Printer Software.............. 48
Uninstalling EPSON LFP Remote Panel 2. . . . . 48
Uninstalling Epson Stylus Pro 9860 Comm
Driver............................... 48
Options and Consumable Products
Paper Information
Supported Media Specifications............... 51
Roll paper............................. 51
Cut Sheet............................. 51
Instructions for Using Paper............... 52
Printing with Non-Epson Media.............. 53
Setting the Custom Paper in the Printer. . . . . . . 53
Maintenance
Daily Maintenance........................ 55
Instructions for placing the printer.......... 55
Notes for when you are not using the printer
.................................... 55
Replacing Ink Cartridges.................... 56
When ink needs to be replaced/When ink gets
low.................................. 56
Confirming the ink cartridge remaining....... 56
About ink cartridges..................... 56
Replacing ink cartridges.................. 57
Replacing the Maintenance Tank.............. 59
Confirming the free space of the maintenance
tank................................. 59
Replacing the maintenance tank............ 59
Replacing the Cutter....................... 60
Adjusting the Print Head.................... 63
Nozzle check........................... 64
Head cleaning.......................... 65
Power cleaning......................... 66
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Epson Stylus Pro 9860 User's Guide
Contents
Automatic maintenance function. . . . . . . . . . . . 66
Print head alignment..................... 67
Cleaning the Printer....................... 68
Cleaning outside of the printer.............. 68
Cleaning inside of the printer.............. 69
Keeping the Printer........................ 70
If you do not use your printer for a long time
.................................... 70
I f y ou h av e n ot us ed y ou r p ri nt er f or mo re th an
six months............................ 71
Protecting the print head.................. 71
Transporting the Printer.................... 71
Repacking the printer.................... 71
Transporting the printer.................. 72
Setting up the printer after transporting. . . . . . . 72
Problem Solver
Error Messages on the LCD Panel............. 73
Error messages......................... 73
When the maintenance request occurs........ 79
When the call for service occurs............. 79
Troubleshooting.......................... 80
You cannot print (because the printer does not
work)................................ 80
The printer sounds like it is printing, but
nothing prints.......................... 81
The prints are not what you expected......... 81
Feeding or ejecting troubles................ 83
Other troubles......................... 86
System requirements..................... 92
Printer Specifications...................... 92
Printing.............................. 92
Electrical............................. 93
Ink cartridges.......................... 93
Environmental......................... 94
Interface.............................. 94
Software License Terms
Open Source Software Licenses............... 95
Bonjour.............................. 95
Other Software Licenses................... 100
Info-ZIP copyright and license............. 100
Where To Get Help
Contacting Epson Support................... 87
Before Contacting Epson.................. 87
Help for Users in North America............ 87
Help for Users in Europe.................. 87
Help for Users in Taiwan.................. 87
Help for Users in Australia................ 88
Help for Users in Singapore................ 89
Help for Users in Thailand................ 89
Help for Users in Vietnam................. 89
Help for Users in Indonesia................ 89
Help for Users in Hong Kong.............. 90
Help for Users in Malaysia................. 90
Help for Users in India................... 90
Help for Users in the Philippines............ 91
Product Information
System Requirements for the Printer Driver...... 92
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Epson Stylus Pro 9860 User's Guide
Safety Instructions
Safety Instructions
Important Safety Instructions
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
Warning, Cautions, and Notes
Warning:
w
must be followed carefully to avoid bodily injury.
Caution:
c
must be observed to avoid damage to your
equipment.
When choosing a place for this product
❏ Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏ Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏ Avoid places subject to shocks and vibrations.
❏ Keep this product away from dusty areas.
❏ Place this product near a wall outlet where the plug
can be easily unplugged.
When setting up this product
❏ Do not block or cover the openings in this product’s
cabinet.
Note:
contain important information and useful tips on the
operation of this printer.
❏ Do not insert objects through the slots. Take care
not to spill liquid on this product.
❏ This product’s power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
❏ Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches
or automatic timers.
❏ Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
❏ Use only the type of power source indicated on the
product’s label.
❏ Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
❏ Do not use a damaged or frayed power cord.
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Epson Stylus Pro 9860 User's Guide
Safety Instructions
❏ If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
❏ Do not attempt to service this product yourself.
❏ Unplug this product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏ If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏ If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
When using this product
When handling the ink cartridges
❏ Keep ink cartridges out of the reach of children and
do not drink.
❏ If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately
with water.
❏ Use the ink cartridge before the date printed on its
package.
❏ Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
❏ Do not touch the green IC chip on the side of the
cartridge. This may affect normal operation and
printing.
❏ The IC chip on this ink cartridge retains a variety of
cartridge related-information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely.
❏ If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in
the same environment as this product. Note that
there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
❏ Do not put your hand inside this product or touch
the ink cartridges during printing.
❏ Do not move the print heads by hand; otherwise
you may damage this product.
❏ Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
When transporting this product
Before transporting the printer, make sure the print
heads are in the home (far right) position.
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Epson Stylus Pro 9860 User's Guide
Introduction
Introduction
8. Manual box
Place the manual in here. You can set it either on the left
or right side of the stand.
Printer Parts
Front section
Rear section
1. Maintenance tanks (on both sides)
The tank where the waste ink goes into. There are two
maintenance tanks on the left and right side.
1. Adapter holder
Fix the roll paper when setting the roll paper.
2. Roll paper cover
Open the roll paper cover when you set or remove the
roll paper.
3. Control panel
The control panel consists of buttons, lights, and a liquid
crystal display (LCD).
4. Ink cover (on both sides)
Open the ink cover when installing the ink cartridges. It
slightly opens when you push the
printer’s control panel.
5. Front cover
Open the front cover when you remove jammed paper.
6. Paper basket
Receives the ejected paper.
7. Paper guides
Use the paper guides to lead the paper for feeding
forward or backward.
button on the
2. USB interface connector
Connects the computer and printer with a USB interface
cable.
3. Option interface connector
Connects the printer and options with a cable.
4. Network interface connector
Connects the printer to the network with a network
interface cable.
5. AC inlet
Plug the power cord.
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Buttons, Lights, and
The Control Panel
5. Paper Source button ( )
❏ Selects a paper source and roll paper cut method.
The icon changes by pressing this button. However,
you cannot change the paper source icon to Sheet
when you set the paper while REMAINING
PAPER SETUP is set to ON.
Messages
You can check the ink remaining and printer status on
the control panel.
Buttons
1. Power button ( )
Turns the printer on or off.
2. Pause/Reset button ( )
❏ The printer enters the PAUSE state when this
button is pressed in the READY state. To cancel the
pause, select PAUSE CANCEL on the LCD panel.
When selecting JOB CANCEL, it functions as the
Reset button. The printer stops printing and clears
print data in the printer. After clearing the data, it
may take a while to return to the READY state.
❏ The printer returns to the READY state when this
button is pressed in the Menu mode.
❏ Clears errors if it is possible.
See “Error messages” on page 73
3. Cleaning button ( )
Shortcut button to the CLEANING menu in
MAINTENANCE. If you notice that print quality has
declined, press this button and select the best cleaning
option to improve print quality.
See “Head cleaning” on page 65
4. Ink Cover Open button ( )
Slightly opens the selected ink cover, choosing left or
right side indicated on the display.
Icon Explanation
Roll Auto Cut
On
Roll Auto Cut
Off
Sheet Prints on the sheet.
❏ Returns to the previous level when pressed in the
Menu mode.
❏ When you print from the software RIP, the settings
you make on the software RIP have priority over the
settings you make on the printer’s control panel.
6. Paper Feed button ( / )
❏ Feeds the roll paper in the forward or reverse
direction.
You can feed 3 m of paper in the forward
direction with one press. If you want to feed the
paper faster in the forward
hold it for 3 seconds. You can feed 20 cm of paper in
the reverse
❏ If you press these buttons while the paper presser is
released, you can adjust the paper suction in the
paper feed path in 3 stages.
See “Loading cut sheet A3 size or larger / thick
paper” on page 33
❏ Press the
having a thickness under 0.5 mm, the printer starts
paper feeding and then goes to the READY state.
❏ Feeds the sheet in the forward direction when you
press the
❏ Changes the parameter in the forward
reverse
parameter in the Menu mode.
direction with one press.
button when setting a single cut sheet
button.
order when selecting a desired
Prints on the roll paper. It
cuts the roll paper
automatically after
printing each page.
Prints on the roll paper. It
does not cut the paper
automatically after
printing. You need to cut
the paper with a cutter
manually.
direction, press and
or
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Epson Stylus Pro 9860 User's Guide
The Control Panel
7. Menu button ( )
❏ Enters the Menu mode when pressed in the READY
state.
See “Menu Mode” on page 12
❏ Enters the PRINTER STATUS menu if pressed
during printing.
See “PRINTER STATUS ” on page 19
❏ When pressed in the Menu mode, a desired menu
can be selected.
8. OK button ( )
❏ Sets the selected parameter in the selected item in
the Menu mode. Executes the item if the selected
item is for execution only.
❏ The printer ejects the cut sheet by pressing this
button after printing.
❏ Press this button during ink drying or color chart
drying, the printer stops the operation.
❏ When you press this button while there is no paper
in the printer, you can see the paper feeding
procedures on the LCD panel.
9. Paper Cut button ( )
Cut the roll paper by the built-in cutter.
10. Paper Secure button ( )
This button locks or unlocks the paper presser. When
you set the paper, press the button to unlock the paper
presser first, and then set the paper. Press the button
again so the printer starts feeding the paper and then
goes to the READY state.
Lights
1 Power light On The printer is on.
Flashing The printer is receiving
the data.
The printer is in process
of turning off.
Off The printer is off.
2 Paper Check
light
3Ink Check
light
On No paper is loaded in the
paper source.
The paper setting is not
correct.
Flashing Paper is jammed.
Paper is not loaded
straight.
Off The printer is ready to
print data.
On The installed ink
cartridge is expended.
The ink cartridge is not
installed.
The wrong ink cartridge
is installed.
Flashing The installed ink
cartridge is nearly
expended.
Off The printer is ready for
print data.
4 Pause light On The printer is in the Menu
mode or pause mode.
The printer has an error.
Off The printer is ready to
print data.
5Paper
Secure light
On The paper presser is
released.
Off The printer is ready to
print data.
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Display
1. Messages
Displays the printer status, operation, and error
messages.
See “Error Messages on the LCD Panel” on page 73
See “ Details of Menu mode” on page 17
2. Paper Source icon
Displays the paper source and roll paper cut setting.
You can select the following paper source icons by
pressing the
When you print from the software RIP, the settings you
make on the software RIP have priority over the settings
you make on the printer’s control panel.
button displayed on the LCD panel.
3. Platen Gap icon
Displays the Platen Gap setting.
See “Menu list” on page 15
Icon Explanation
None STANDARD
NARROW
WIDE
WIDER
WIDEST
4. Paper Number
When you select paper number (1 to 10) for CUSTOM
PAPER, the number you selected appears.
5. Roll Paper Margin icon
Displays the paper margin icon with the margins
you have selected for the ROLL PAPER MARGIN.
Icon Explanation
Prints on the roll paper. It cuts the roll paper
automatically after printing each page.
When using the optional Auto Take-up
Reel Unit, set the Auto switch to Off;
otherwise, the printer does not cut the
paper.
Prints on the roll paper. It does not cut
automatically after printing.
Prints on the sheet.
❏ 15mm: When TOP/BOTTOM 15mm is selected.
❏ 35/15mm: When TOP 35/BOTTOM 15mm is
selected.
❏ 3mm: When 3mm is selected.
❏ 15mm: When 15mm is selected.
❏ Auto: When DEFAULT is selected.
See “Menu list” on page 15
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Epson Stylus Pro 9860 User's Guide
The Control Panel
6. Roll Paper Counter icon
Displays the remaining amount of roll paper.
When you make the following settings in ROLL PAPER
REMAINING of the PAPER SETUP menu, the
icon
and the remaining amount of roll paper is displayed.
❏ REMAINING PAPER SETUP is set to ON.
❏ The length of the roll paper is set for the ROLL
PAPER LENGTH.
❏ The roll length alert value is set for the ROLL
LENGTH ALERT.
See “PAPER SETUP” on page 20
7. Ink cartridge status icon
Displays the remaining amount of ink in each cartridge.
❏ Ink cartridge
Indication Ink color
BK Black
LM Light Magenta
MMagenta
❏ Ink remaining
Icon Description
There is enough ink remaining.
Prepare a new ink cartridge. (flashing)
This icon indicates the yellow tank.
The ink is expended so you cannot print.
Replace the ink cartridge with a new one.
(flashing)
This icon indicates the yellow tank.
Cartridge error or no cartridge. (flashing)
This icon indicates the yellow tank.
8. Maintenance tank icon
The rightmost icons show the free space of the
maintenance tanks. There are two maintenance icons
for the left and right side.
CCyan
LC Light Cyan
Y Yellow
Icon Description
There is enough free space in the maintenance
tanks.
We recommend you prepare a new
maintenance tank. (flashing)
The maintenance tank is at the end of its service
life. Replace the maintenance tank with a new
one. (flashing)
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Epson Stylus Pro 9860 User's Guide
The Control Panel
9. Option usage icon
Displays whether options are available to use or not.
Option Icon Description
Auto
Take-up
Reel Unit
No icon Not connected
Available
Not available
Menu Mode
The Menu mode enables you to make printer settings
similar to those you would normally make in the
software RIP, as well as other additional settings,
directly through the control panel. The control panel
shows the printer information, and operations such as
nozzle check can be performed using the control panel.
Using the Menu mode
Note:
Press the
Menu mode and return to the READY state.
Press the
Follow the steps below to use the Menu mode.
button whenever you want to exit the
button to return to the previous step.
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Epson Stylus Pro 9860 User's Guide
The Control Panel
1. Select a menu.
Example: Select PRINTER SETUP.
Press the button to enter the Menu mode.
A
The first menu appears on the LCD panel.
Press the / button to select PRINTER
B
SETUP.
2. There are three cases depending on the items you have selected.
A. When you can select a parameter
Example: When selecting PLATEN GAP in the PRINTER
SETUP menu
Press the / button to select PLATEN GAP.
A
Press the button to enter the PLATEN GAP
B
item.
Press the button to enter the PRINTER SETUP
C
menu.
Press the / button to select a parameter for
C
the item.
The current setting is marked with (
Press the button to store the selected
D
parameter.
Press the button to return to the previous
E
level, or press the
mode.
button to exit the Menu
).
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Epson Stylus Pro 9860 User's Guide
The Control Panel
B. When you execute a function
Example: When selecting NOZZLE CHECK in the TEST
PRINT menu
In the TEST PRINT menu, press the /
A
button to select NOZZLE CHECK.
Press the button to enter the NOZZLE CHECK
B
item.
Press the button to execute the NOZZLE
C
CHECK.
C. When you want to display the printer information
Example: When selecting INK LEVEL in the PRINTER
STATUS menu.
In the PRINTER STATUS menu, press the /
A
button to select INK LEVEL.
Press the button to enter the INK LEVEL item.
B
Confirm the remaining ink on the display. Press
C
the
amount of each ink color.
/ button to display the remaining
Example: BLACK 84%
Press the button to return to the previous
D
level or press the
mode.
button to exit the Menu
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Menu list
Menu Item Parameter
“PRINTER SETUP” on
page 17
“TEST PRINT ” on
page 18
“MAINTENANCE ” on
page 18
PLATEN GAP NARROW, STANDARD, WIDE, WIDER, WIDEST
PAGE LINE ON, OFF
ROLL PAPER MARGIN DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM 15mm,
3mm, 15mm
PAPER SIZE CHECK ON, OFF
PAPER SKEW CHECK ON, OFF
REFRESH MARGIN ON, OFF
PRINT NOZZLE PATTERN OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES
INITIALIZE SETTINGS EXECUTE
NOZZLE CHECK PRINT
STATUS SHEET PRINT
NETWORK STATUS SHEET PRINT
JOB INFORMATION PRINT
CUSTOM PAPER PRINT
CUTTER ADJUSTMENT EXECUTE
CUTTER REPLACEMENT EXECUTE
“PRINTER STATUS ” on
page 19
CLEANING NORMAL CLEANING, CLEAN COLOR PAIRS, POWER
CLEANING
CLOCK SETTING MM/DD/YY HH:MM
VERSION IW0xxxx-xx.xx.IBCC
INK LEVEL (ink color) nn%
MAINTENANCE TANK LEFT nn%
RIGHT nn%
JOB HISTORY No. 0-No. 9
INK xxxxx.xml
PAPER xxx.x cm2
TOTAL PRINTS nnnnnn PAGES
EDM (or myEpsonPrinter) STATUS INITIALIZING, NOT STARTED, ENABLED, DISABLED
LAST UPLOADED
MM/DD/YY HH:MM GMT, (NOT UPLOADED)
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Epson Stylus Pro 9860 User's Guide
The Control Panel
“PAPER SETUP” on
page 20
“HEAD ALIGNMENT ” on
page 22
“NETWORK SETUP” on
page 22
ROLL PAPER REMAINING REMAINING PAPER SETUP
ROLL PAPER LENGTH
ROLL LENGTH ALERT
PAPER TYPE Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER PAPER NO.1 - 10
PAPER THICKNESS SELECT PAPER TYPE
SELECT THICKNESS
ALIGNMENT MANUAL
NETWORK SETUP DISABLE, ENABLE
IP ADDRESS SETTING AUTO, PANEL
IP, SM, DG SETTING IP ADDRESS
000.000.000.000 - 255.255.255.255
SUBNET MASK
000.000.000.000 - 255.255.255.255
DEFAULT GATEWAY
000.000.000.000 - 255.255.255.255
“OPTIONS SETUP” on
page 23
BONJOUR ON, OFF
WSD OFF, ON
INIT NETWORK SETTING EXECUTE
SpectroProofer STATUS INFORMATION
DEVICE ALIGNMENT
TAKE UP REEL TAKE UP REEL VERSION
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Details of Menu mode
PRINTER SETUP
Item Parameter Explanation
PLATEN GAP NARROW You can adjust the distance between the print head and paper.
STANDARD
WIDE
WIDER
WIDEST
PAGE LINE ON You can select whether to print a page line (line along which to cut)
OFF
❏ STANDARD: Normally, select STANDARD.
❏ When selecting other than STANDARD, the following icon
appears on the LCD panel.
: NARROW
: WIDE
: WIDER
: WIDEST
on the roll paper. Select ON if yo u wa nt t o p ri n t t he p ag e l in e , o r OFF
otherwise.
The vertical line may be printed when the roll paper width that is
set in the software RIP is smaller than the width of the roll paper
that is loaded in the printer.
This setting is available for roll paper only.
ROLL PAPER MARGIN DEFAULT You can select margins for roll paper.
TOP/BOTTOM15mm
TOP 35/BOTTOM 15mm
15mm
3mm
PAPER SIZE CHECK ON You can select whether to check the paper width.
OFF
❏ DEFAULT:
The top margin of Premium Glossy Photo Paper (250),
Premium Semigloss Photo Paper (250), and Premium Luster
Photo Paper (260) are 20 mm and the bottom margin is 15
mm.
❏ TOP/BOTTOM 15mm:
The top and bottom margins are 15 mm and left and right
margins are 3 mm.
❏ TOP 35/BOTTOM 15mm:
The top margin is 35 mm, bottom is 15 mm, and left and right
are 3 mm.
❏ 15mm:
The margins of all four sides are 15 mm.
❏ 3mm:
The margins of all four sides are 3 mm.
The print size does not change even when the margins are
changed.
❏ ON:
Check the paper width and top edge of the paper.
❏ OFF:
Do not check the paper width and top edge of the paper. The
printer continues to print even if the paper width does not
match the data width, and the printer may print beyond the
paper. Because this soils the inside of the printer, we
recommend you select ON. This may result in a wider blank
margin at the top of each page.
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Item Parameter Explanation
PAPER SKEW CHECK ON ❏ ON:
If the paper is not straight, an error message appears on the
OFF
REFRESH MARGIN ON When you select ON, the printer cuts an extra print area
OFF
PRINT NOZZLE PATTERN OFF When you select ON, the printer prints the nozzle check pattern
ON: EVERY PAGE
ON: EVERY 10 PAGES
LCD panel and the printer stops printing.
❏ OFF:
A paper align error does not occur even if the printed data is
out of range of the paper, and the printer continues to print.
This setting is available for roll paper only.
automatically after borderless printing.
before printing each print job or the 10th sheet, depending on the
setting you have set.
This setting is available for roll paper only.
INITIALIZE SETTINGS EXECUTE You can return all setting values you have made in the PRINTER
SETUP menu to their factory set value.
TEST PRINT
Item Parameter Explanation
NOZZLE CHECK PRINT You can print a print head nozzle check pattern for each ink
cartridge.
See “Nozzle check” on page 64
STATUS SHEET PRINT You can print the current printer status.
NETWORK STATUS SHEET PRINT You can print the current network status.
JOB INFORMATION PRINT You can print the job information saved in the printer (up to 10
jobs.)
CUSTOM PAPER PRINT You can print custom paper information registered in the CUSTOM
PAPER menu.
MAINTENANCE
You can perform maintenance functions, such as head cleaning.
Item Parameter Explanation
CUTTER ADJUSTMENT EXECUTE You can fine tune the cutting position when printing to roll paper
with no margins in all directions. When using this function, a cutter
position adjustment pattern is printed. You can select the cutter
position number within a range of -120 to +120 mil (-3.0 to +3.0
mm) in increments of 8 mil (0.2 mm).
CUTTER REPLACEMENT EXECUTE Starts the cutter replacement operation.
See “Replacing the Cutter” on page 60
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Item Parameter Explanation
CLEANING NORMAL CLEANING You can perform normal cleaning.
CLEAN COLOR PAIRS You can select the nozzles to clean from the following two-color
combinations: BK/C, LC/LM or Y/M. After selecting the two-color
combination, you can select EXECUTE or EXECUTE (POWERFUL).
Select EXECUTE (POWERFUL) if the nozzles are still clogged after
trying EXECUTE for several times.
POWER CLEANING You can clean the print head more effectively than normal head
cleaning.
CLOCK SETTING MM/DD/YY HH:MM You can set year, month, date, hour, and minute.
PRINTER STATUS
This menu shows the printer status.
Item Parameter Explanation
VERSION IW0xxxx-xx.xx.IBCC You can see the firmware version.
INK LEVEL (ink color) nn% You can see the status of each ink cartridge.
MAINTENANCE TANK LEFT nn% You can see the free space of the maintenance tank.
RIGHT nn%
JOB HISTORY No. 0 - No.9
INK xxxxx.xml
PAPER xxx.x cm2
TOTAL PRINTS nnnnnn PAGES You can see the total amount of pages you have printed.
EDM (or myEpsonPrinter)
STATUS *
* This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson dealer/
representative.
INITIALIZING, NOT
STARTED, ENABLED,
DISABLED
LAST UPLOADED
MM/DD/YY HH:MM GMT,
(NOT UPLOADED)
You can see ink consumption (INK) in milliliters and paper size
(PAPER) for each print job saved in the printer. The latest job is
saved as No. 0.
You can see if the EDM (or myEpsonPrinter) is enabled or disabled.
If it is enabled, the time that the EDM status was last uploaded is
displayed.
Note:
❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the
cartridge correctly, the counter resets automatically.
See “Replacing Ink Cartridges” on page 56
❏ You need to replace the maintenance tank when the LCD panel instructs to do so. If you replace the tank correctly, the
counter resets automatically.
See “Replacing the Maintenance Tank” on page 59
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Epson Stylus Pro 9860 User's Guide
The Control Panel
PAPER SETUP
When you use non-Epson media, be sure to make the appropriate settings for the paper.
Item Parameter Explanation
ROLL PAPER REMAINING REMAINING PAPER SETUP You can set the paper remaining counter function only if paper is
not loaded in the printer.
❏ OFF:
The ROLL PAPER REMAINING function is disabled. The Roll
Paper Counter icon does not appear on the LCD panel.
❏ ON:
The remaining amount of roll paper is displayed on the LCD
panel.
ROLL PAPER LENGTH These settings are available only when REMAINING PAPER SETUP
is ON.
ROLL LENGTH ALERT
You can get a message when there is not much paper left, by
setting the roll alert.
When using roll paper, enter the length of the roll paper set in the
printer and the alert value. You can set the roll paper length from
5.0 to 99.5 m, and the roll length alert from 1 to 15 m.
PAPER TYPE Photo Paper You can select the media type loaded in the printer.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER PAPER NO.1 - 10 You can select a number (between 1 to 10) to register the settings
(such as Paper Type, Platen Gap, Thickness Pattern, Paper Feed
Adjust, Drying Time, Paper Suction) or to recall these settings you
have made.
The number you select here is displayed on the LCD panel.
See “CUSTOM PAPER ” on page 21
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Epson Stylus Pro 9860 User's Guide
The Control Panel
CUSTOM PAPER
When you use non-Epson media, you need to make settings suitable for the media.
After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER
TYPE first, and then make the PLATEN GAP setting and so on.
Item Parameter Explanation
PAPER TYPE Photo Paper You can select the media type tha t is most similar to the paper you
are using.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
PLATEN GAP NARROW You can adjust the distance between the print head and paper.
STANDARD: Normally, select STANDARD.
STANDARD
WIDE
WIDER
THICKNESS PATTERN PRINT You can print the paper thickness detection pattern.
PAPER FEED ADJUST 0.00% You can set the paper feed amount of the printable area. The
-0.70% to +0.70%
DRYING TIME 0.0sec You can set the ink drying time for each print head pass. The range
0.0sec to 10.0sec
PAPER SUCTION STANDARD You can set the suction pressure used to feed the printed paper.
-1 to -4
SET ROLL PAPER TENSION NORMAL When using a cloth or thin paper or when wrinkles appear in the
HIGH
EXTRA HIGH
NARROW: Use this when printing on thin paper.
WIDE or WIDER: Select this if you find that printed images are
smeared.
range is -0.70 to 0.70%. If the paper feed value is too large, white
horizontal micro-banding may appear. If the paper feed value is
too small, dark horizontal micro-banding may appear.
is 0 to 10 seconds. Depending on the ink density or paper type, the
ink does not dry soon. In this case, set the drying time longer.
paper during printing, select HIGH or EXTRA HIGH.
REMOVE SKEW ON You can select whether to perform this operation to reduce the
paper skew or not.
OFF
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Epson Stylus Pro 9860 User's Guide
The Control Panel
HEAD ALIGNMENT
You can perform print head alignment. For more details, see the following section.
“Print head alignment” on page 67
Item Parameter Explanation
PAPER THICKNESS SELECT PAPER TYPE When using Epson special media, select the paper type. If you use
non-Epson special media, enter the paper thickness in the range
SELECT THICKNESS
ALIGNMENT MANUAL Print and check the adjustment pattern. Then, enter the value for
of 0.1 to 1.5 mm.
alignment.
NETWORK SETUP
When you use the printer on the network, set the following items.
Item Parameter Explanation
NETWORK SETUP DISABLE You can make the network settings using the printer’s control
panel. The following items appear only when ENABLE is selected.
ENABLE
IP ADDRESS SETTING AUTO You can select the method to set the IP address to the printer.
PANEL
IP,SM,DG SETTING Ask your system administrator for detailed information.
BONJOUR ON You can enable or disable the Bonjour setting.
OFF
WSD OFF
ON
INIT NETWORK SETTING EXECUTE You can return the network settings of the printer to the factory
After setting the items, press the
SETUP menu, so the network is reset and the network connection
is available after 40 seconds. The NETWORK SETUP menu does not
appear while resetting the network.
When you select PANEL, IP,SM,DG SETTING appears.
Select whether the network interface uses WSD (ON) or not
(OFF).
default value.
button in the NETWORK
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Epson Stylus Pro 9860 User's Guide
The Control Panel
OPTIONS SETUP
When you use the optional equipment, set the following items.
Item Parameter Explanation
SpectroProofer * STATUS INFORMATION In STATUS INFORMATION, displays the status of each item of
SpectroProofer, such as the version of SpectroProofer, the
DEVICE ALIGNMENT
TAKE UP REEL TAKE UP REEL VERSION Displays the version of Auto Take-up Reel Unit.
* SpectroProofer is not officially supported by this model.
product numbers of the white calibration tiles, the temperature of
Color Measurement Device (ILS20EP), ambient air temperature,
and the color of the backing.
In DEVICE ALIGNMENT, perform the setup for SpectroProofer
installed.
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Epson Stylus Pro 9860 User's Guide
The Control Panel
Maintenance Mode
You can change the language or unit used on the display
or return all the setting values to their factory default.
Turn off the printer by pressing the button.
A
Press both the button and the button
B
at the same time to turn on the printer.
Refer to the "Maintenance mode list" on the right
for details.
The setting procedures are the same as those for
the Menu mode.
See “Using the Menu mode” on page 12
Maintenance mode list
Item Parameter Explanation
LANGUAGE JAPANESE You can select the
language to be
ENGLISH
FRENCH
ITALIAN
GERMAN
PORTUGUE
SPANISH
DUTCH
KOREAN
CHINESE
LENGTH UNITS METRIC You can select a unit
FEET/INCH
displayed on the LCD
panel.
of measurement to
use to display length.
To exit the Maintenance mode, press the
C
button to turn off the printer.
TEMPERATURE
UNITS
ROLL PAPER
TENSION
SS CLEANING EXECUTE You can perform
DEFAULT
PANEL
AUTO
CLEANING
TIMES
CUSTOM 0 - 255 You can make
˚C You can select the
unit of temperature
F
1 - 5 You can change the
EXECUTE You can set all setting
None The AUTO CLEANING
displayed on the LCD
panel.
maximum value of
Roll Paper Tension.
ultrasonic head
cleaning.
values you made in
the Menu mode to
their factory set
value.
function is not
available for this
model.
custom settings.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Using Roll Paper
Loading roll paper
To load roll paper, follow the steps below.
Note:
We recommend that you load the roll paper immediately
before printing. If the paper roll is left in the printer, the
roller for securing the paper may leave a mark on the
surface of the paper.
Paper Handling
C
To unlock the adapter holder, push the lock lever
of the adapter holder down firmly. Then move
the adapter holder to the left with the handle.
Turn on the printer by pressing the button.
A
Note:
After turning on the printer, press the
button before loading the paper to display the
instructions for paper settings.
Open the roll paper cover.
B
Place the paper roll in the gap on the top face of
D
the printer.
25
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Switch the lever of the roll media adapter to fit the
E
core size of the roll paper.
Using 2-inch core:
Using 3-inch core:
Attach the roll media adapters on both ends of
G
the roll paper. Then, pull down the lock lever of
the adapters on both sides to lock.
Push the adapters into the paper core firmly.
Release the lock lever of the adapters on both
F
sides.
Move the roll paper to the right side until it
H
touches the roll paper set guide.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Slide the adapter holder with the handle to make
I
the left roll media adapter align with
adapter holder.
Roll the roll paper slowly into the roll paper
J
holder.
on the
Slide the adapter holder with the handle to the
K
right to set it in the holder axis firmly.
Make sure to set both ends of the roll paper into
the adapters firmly.
Push the lock lever of the adapter holder up to
L
lock.
27
Press the button.
M
Page 28
Epson Stylus Pro 9860 User's Guide
Paper Handling
Insert the paper into the insertion slot. Pull the
N
paper down through the paper insertion slot so
that it comes out below.
Take care not to fold the edge of the paper, and
insert it so that there is no slack.
If you have difficulty feeding the paper, adjust the
paper suction by pressing the
Pull the paper to fit the edge of the paper to the
label position.
or button.
After a few seconds, the paper moves to the
printing position. When you press the
button, it moves immediately.
If ARE THESE SETTINGS OK? appears on the
Q
LCD panel, press the
NO and then press the
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel. If
the media type and paper remaining are correct,
select YES and then press the button.
If the edge of the roll paper has folds, press the
R
button to cut the edge.
or button to select
button. Set the media
Close the roll paper cover.
O
When using the paper basket, set it in the forward
S
or backward position.
You can also use the optional Auto Take-up Reel
Unit.
See “Using the paper basket and paper
guides” on page 36
See “Using Auto Take-up Reel Unit” on
page 40
Press the button.
P
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Cutting the roll paper
There are two ways to cut the roll paper.
Method Operation
Auto cut Cut the roll paper after printing each page
automatically.
Manual cut Cut the roll paper manually, or cut the roll
paper using cutter sold at a store.
Note:
❏ Some of the roll paper may not be cut using the
built-in cutter. Use a cutter sold at a store to cut the
paper.
❏ It may take a while to cut the roll paper.
Setting the cutting method
Before printing, press the button to select cutting
method.
Icon Explanation
Cutting the roll paper after printing
Cutting the roll paper automatically
Cut the roll paper automatically after printing each
page.
Cutting the roll paper manually
To cut the roll paper manually, follow the steps below.
While watching the inside of the printer over the
A
front cover, press the
paper and adjust the cutting position to the
mark on the left side of the print head.
Press the button. When the selection menu
B
appears, select CUT by using the
button, and then press the button.
The paper is cut by the built-in cutter.
Note:
If the paper cannot be cut by the built-in cutter,
press the
feeds the paper to the position where you can cut
it manually. Cut the paper using the cutter.
button so the printer automatically
button to feed the roll
or
Roll Auto Cut On
Roll Auto Cut Off
Note:
Settings in the software RIP take priority.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Removing the roll paper
Note:
We recommend that you remove the roll paper from the
printer after printing. If the paper roll is left in the
printer, the roller for securing the paper may leave a
mark on the surface of the paper.
Make sure the printer is turned on.
A
Open the roll paper cover.
B
Press the button to release the paper
C
presser.
The roll paper is rewound automatically if the
printer state is after the paper cut but in the
READY state. However, when using the optional
Auto Take-up Reel Unit, the printer does not
rewind the roll paper.Rewind the roll paper
manually, if it is not automatically done.
Note:
When you are not using the roll paper, wrap it
using the optional roll paper belt.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
To unlock the adapter holder, push the lock lever
D
of the adapter holder down firmly. Move the
adapter holder to the left with the handle until the
end. Then take it off from the holder axis.
Roll over the paper roll to the front side, and then
E
place it in the gap on the top face of the printer.
Pull up the lock lever of the adapter to unlock.
F
Then remove the roll media adapter from the
paper roll.
After rewinding the roll paper carefully, place it
in the original bag that it came in when you
purchased it.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Using Cut Sheet Media
The procedures differ depending on your paper size and
thickness.
Paper Refer to
Smaller than A3
size
A3 or larger or thick
paper
Note:
❏ Flatten the paper before loading it in the printer. If
paper that is wavy or slack is loaded, the printer may
not recognize the paper size correctly or may not
print normally.
Also, we recommend that you repack the paper in its
original package and store it flat, only taking it out
of the bag just before you use it.
❏ If roll paper is loaded, rewind it first before loading
single sheet paper.
“Loading cut sheet smaller than
A3 size” on page 32
“Loading cut sheet A3 size or
larger / thick paper” on page 33
Loading cut sheet smaller than A3 size
Turn on the printer by pressing the button.
A
Press the button repeatedly until Sheet
B
appears.
Make sure that the roll paper cover is closed.
C
❏ See the instructions included with the paper, or
contact your supplier for more information.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Load the sheet into the paper insertion slot until
D
it meets resistance.
Align the right edge of the paper with the setting
position, and then insert the paper until it meets
resistance. When using paper sizes A4 or below,
set the paper until it reaches the bottom along the
line on the metal part under the paper insertion
slot.
PRESS THE
panel.
BUTTON appears on the LCD
If you use the paper basket, set it backward
G
position.
See “Using the paper basket and paper
guides” on page 36
Loading cut sheet A3 size or larger / thick paper
When you load a cut sheet media A3 or larger or thick
paper (0.5 to 1.5 mm), follow the steps below.
Paper is normally loaded vertically.
Thick paper can be up to 762 mm in length. However,
you can load thick paper longer than 762 mm if you load
it horizontally.
Turn on the printer by pressing the button.
A
Note:
Load the sheet vertically, like most magazines.
Press the button.
E
The paper moves to the start position.
If ARE THESE SETTINGS OK? appears on the
F
LCD panel, press the
NO and then press the
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel. If
the media type and paper remaining are correct,
select YES and then press the button.
or button to select
button. Set the media
Press the button repeatedly until Sheet
B
appears.
Make sure that the roll paper cover is closed.
C
Press the button.
D
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Load the sheet into the paper insertion slot.
E
Make sure that the right and bottom edges of the
F
sheet are straight and in line with the set line.
If you have difficulty adjusting the thick paper,
adjust the paper suction by pressing the or
button.
If ARE THESE SETTINGS OK? appears on the
H
LCD panel, press the
NO and then press the
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel. If
the media type and paper remaining are correct,
select YES and then press the button.
If you use the paper basket, set it in the forward
I
position.
See “Using the paper basket and paper
guides” on page 36
or button to select
button. Set the media
Press the button.
G
After a few seconds, the paper moves to the start
position. If you press the
at once.
button, it moves
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Ejecting Paper
This section explains how to eject paper after printing.
Note:
When you use the paper basket, see the following section.
“Using the paper basket and paper guides” on
page 36
When you use optional Auto Take-up Reel Unit, see the
following section.
“Using Auto Take-up Reel Unit” on page 40
For roll paper
See the following section to cut the roll paper.
“Cutting the roll paper” on page 29
For cut sheet media
Press the button to remove the paper.
B
Caution:
c
The paper may fall after ejecting. Be sure to
hold the paper to avoid falling and
damaging the paper.
When printing is complete, the printer supports
A
the printed media, and PAPER OUT. LOAD
PAPER is displayed on the LCD panel.
If READY appears on the LCD panel, press the
button to feed the paper.
Caution:
c
Do not press any buttons when the Power
light or the Pause light is flashing.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Using the paper basket and paper guides
To avoid your prints getting dirty or crinkled, set the
paper basket as explained below. The feeding direction
is different depending on the media type.
Direction
Forward Paper length: 1580 mm or longer
Paper thickness: 0.5 mm or more
Backward Paper length: Less than 1580 mm
Paper thickness: Less than 0.5 mm
When feeding paper forward
The paper guides keep the ejected prints straight. This
section explains how to switch the status from feeding
paper backward to feeding paper forward.
Bring the rear basket up to the vertical position.
A
Remove the hook-and-loop fastener straps of the
B
front paper basket, and tilt it down.
Note:
Ejecting your prints in the wrong direction may cause
dirty or crinkled prints.
Slightly tilt the front paper basket to set the paper
C
guides to the horizontal position.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Bring the paper basket to the vertical position.
D
This makes the basket cloth tight.
In order to parallelize the basket cloth, move the
E
paper guides.
Bring the paper guides to the horizontal position.
A
Tilt the front paper basket slightly down from the
B
fixed position.
When feeding paper backward
Feed the prints backward and store them in the paper
basket. This section explains how to switch the status
from feeding paper forward to feeding paper backward.
Note:
Do not stack more than one print in the paper basket. If
you stack multiple prints, the space between the paper
supports and paper basket becomes narrow. This may
cause a paper feed error.
Move the paper guides to the vertical position,
C
and then bring the front basket back as far as it
goes.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Bring the front paper basket up and fasten it with
D
the hook-and-loop fastener straps.
Be sure to fasten the hook-and-loop fastener
upward.
Switch the position of the rear paper basket
E
depending on the paper size.
If the paper is A1 or smaller:
Lift both the front and rear baskets as shown
below.
Tilt the front basket until parallel to the floor
when ejecting your prints.
If the paper is larger than A1 size:
Tilt the rear basket until parallel to the floor
during printing.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Storing the paper basket
If the paper basket is not used, bring the front basket up
to the vertical position. This section explains how to
switch the status from feeding paper backward status to
storing paper basket.
Bring the rear basket up to the vertical position.
A
Bring the paper guides to the horizontal position.
B
Tilt the paper guides.
D
Remove the hook-and-loop fastener straps, and
C
refasten it downward. Then bring the front paper
basket up to the vertical position.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Using Auto Take-up Reel Unit
When you want to print your data on roll paper and do
not want to cut it or feed it out onto the floor, you can use
the optional Auto Take-up Reel Unit to roll up your
print.
You can wind the roll paper forward or backward.
Forward Backward
1. Sensor light
Displays the status of the Auto Take-up Reel Unit.
Light Status
On It is ready to use.
Flashing rapidly It is operating.
Flashing slowly It is in the power-saving
mode.
Long interval of flashing It has an error.
Off It is off.
2. Auto switch
It automatically winds the roll paper after printing.
Item Description
Backward It automatically winds the roll paper with
printed surface inside.
Forward It automatically winds the roll paper with
printed surface outside.
Warning:
w
Make sure the take-up reel unit is installed
properly and securely. Bodily injury may occur if it
falls.
Note:
❏ Make sure that the leading edge of the roll paper is
straight; otherwise, the Auto Take-up Reel Unit
does not take up the roll paper correctly.
See “Cutting the roll paper” on page 29
❏ See the Auto Take-up Reel Unit Setup Guide for
detailed information on installing the Auto
Take-up Reel Unit.
Control box
Off Do not rewind the roll paper.
3. Manual switch
It manually winds the roll paper after printing. This
mode becomes available when the Auto switch is Off.
Item Description
Backward It winds the roll paper with printed surface
inside. It becomes faster by pressing this
button for 3 seconds.
Forward It winds the roll paper with printed surface
outside. It becomes faster by pressing this
button for 3 seconds.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Winding paper forward
Plug the power cord into an outlet, and make sure
A
the sensor light is on.
Turn on the printer by pressing the button.
B
Tape the leading edge of the roll paper to the
G
take-up reel core in three places.
Press the button to feed the paper forward
H
and create a loop of slack.
Set the Manual switch to Forward and hold it for
I
a while to take up the roll paper for three or more
revolutions of the take-up paper core.
Make sure the Auto Take-up Reel Unit icon is
C
displayed on the LCD panel.
If the icon is not displayed, make sure the Auto
Take-up Reel Unit is connected properly and the
power is on.
Set the roll paper.
D
See “Loading roll paper” on page 25
Press the button to select Roll Auto Cut Off
E
or Roll Auto Cut On .
After taking up the paper, ensure that there is
adequate slack between the roll paper and the
take-up reel core.
Press the button to feed the roll paper.
F
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Winding paper backward
Turn on the printer, and then pull out the roll
A
paper. See step 3 to 6 of the following section.
“Winding paper forward” on page 41
Pull the bottom of the roll paper around the back
B
of the reel core as shown below. Then tape the
leading edge of the paper to the reel core in three
places.
Taking up your prints
When the Auto Take-up Reel Unit is installed, and the
take-up reel core is loaded with paper to take up in the
desired direction, you can use the unit to take up your
prints.
Warning:
w
Do not touch the Auto Take-up Reel Unit while it
is operating. Doing so may result in injury.
Set the Auto switch to Forward or Backward.
A
Send a print job to the printer.
B
The printer starts printing. The Auto Take-up
Reel Unit takes up the roll paper in the direction
you set in step 1.
Press the button to feed the paper forward
C
and create a loop of slack.
Set the Manual switch to Backward and hold it
D
for a while to take up the roll paper for three or
more revolutions of the take-up paper core.
After taking up the paper, ensure that there is
adequate slack between the roll paper and the
take-up reel core.
Note:
When printing by using the Roll Auto Cut On
the Auto switch of the Auto Take-Up Reel Unit to Off,
otherwise the printer does not cut the paper. You can set
the Auto switch to Off during printing to cut the paper
automatically.
, set
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Removing paper after take-up
After paper take-up, follow the steps below to remove
the take-up reel core.
Set the Auto switch to Off.
A
Cut the roll paper.
B
❏ Press the
❏ If the roll paper cannot be cut with the
built-in cutter, use a scissors or cutter sold at
a store.
Turn the lever to unlock the movable unit, and
C
then slide it to the left so that the flange knob
clears the end of the take-up reel core.
button to cut the roll paper.
Remove the take-up reel core from the flange
D
knob on the movable unit and the drive unit.
Caution:
c
The paper roll is heavy so have two people
hold it by both ends of the paper roll.
While doing this, support the take-up reel core
with one hand to keep it from falling.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Using the core from a used paper roll as a take-up reel core
You can use a used paper roll as the take-up reel core.
Note:
If the paper roll core is deformed or damaged, it cannot
be used as a take-up reel core.
The installation of the flange to the Auto Take-up Reel
Unit varies depend on the core size of the paper.
Remove the flange by pinching the knob.
A
Remove the flange by pinching the knob.
C
Reverse the flange so that the smaller knob is
D
positioned on the outside, then replace it on the
movable unit by pinching the knob.
Reverse the flange so that the smaller knob is
B
positioned on the outside, then replace it on the
drive unit by pinching the knob.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Installing a take-up reel core
The method of installing the take-up reel unit is the
same for both 2-inch and 3-inch reel cores.
Make sure that the lock lever is released (turned
A
to the left). Slide the movable unit to the left end
of the horizontal strut.
Slip one end of the take-up reel core over the
B
flanged knob on the drive unit.
Turn the lock lever to the front to lock the
D
movable unit.
Make sure the take-up reel unit is locked properly
and firmly.
Insert the flanged knob on the movable unit into
C
the other end of the take-up reel core.
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Epson Stylus Pro 9860 User's Guide
Paper Handling
Printable area
A
Roll
paper
Cut
sheets
The minimum top margin is 3.0 mm
(0.12")
The minimum top margin is 3.0 mm
(0.12")
Parameter A B-L B-R C
TOP/
BOTTOM
15mm
TOP35/
BOTTOM
15mm
15mm 15mm 15mm 15mm 15mm
3mm 3mm 3mm 3mm 3mm
15mm 3mm 3mm 15mm
35mm 3mm 3mm 15mm
Note:
❏ The print area does not change even when the
margins are changed.
❏ The printer automatically detects the dimensions of
the paper that is loaded. Print data that exceeds the
printable area of the paper cannot be printed.
❏ When the same data is printed with a 3-mm margin
and a 15-mm margin and compared, you may
notice that part of the right side of the 15-mm
margin image is not printed.
B-L
B-R
C
Roll
paper
Cut
sheets
Roll
paper
Cut
sheets
Roll
paper
Cut
sheets
The minimum left margin is 3.0 mm
(0.12")
The minimum left margin is 3.0 mm
(0.12")
The minimum right margin is 3.0 mm
(0.12")
The minimum right margin is 3.0 mm
(0.12")
The minimum bottom margin is
3.0 mm (0.12")
The minimum bottom margin is
14.0 mm (0.55")
For roll paper, the following margin widths can be
selected using the control panel.
See “PRINTER SETUP” on page 17
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Epson Stylus Pro 9860 User's Guide
Using Printer Software
Using Printer
Software
Note:
The printer software included on the CD-ROM is for
Windows only.
Printer Software Introduction
The printer software CD-ROM includes the following
software. For detailed information, see the Network
Guide (PDF manual) or the online help for each
software.
❏ EPSON LFP Remote Panel 2
EPSON LFP Remote Panel 2
EPSON LFP Remote Panel 2 allows the user to update
the printer firmware via PC.
❏ EpsonNet Config
❏ Communication Driver (EPSON Stylus Pro 9860
Comm Driver)
Note:
The printer driver is not included with the printer.
Software RIP is required for printing. See the Epson web
site for the supported RIP software for this printer.
EpsonNet Config
EpsonNet Config allows the user to set various types of
addresses and protocols (TCP/IP, SNMP) for a network
interface.
Communication Driver (Epson Stylus Pro 9860 Comm Driver)
Install the communication driver to your PC when
using the printer via USB connection. If the
communication driver is not installed, some software
RIP may not display the printer status on it. (See
documentation of the software RIP for the availability of
the printer status display.)
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Epson Stylus Pro 9860 User's Guide
Using Printer Software
Starting/Exiting Printer Software
Start or exit EPSON LFP Remote Panel 2 following the
steps below.
How to start EPSON LFP Remote Panel 2
Start EPSON LFP Remote Panel 2 with either of the
following two steps.
Note:
Make sure the LCD panel display shows READY state,
before starting EPSON LFP Remote Panel 2.
By double clicking the icon
The EPSON LFP Remote Panel 2 icon is created after
installing the software. Double clicking the EPSON LFP
Remote Panel 2 icon displays the EPSON LFP Remote
Panel 2 main window.
Uninstalling the Printer Software
To uninstall the printer software, follow the steps below.
Note:
You must log in as a user with an Administrator account.
When you uninstall the printer software from Windows
7/Windows Vista, the password may be required.
If you are asked for the password, enter it and continue
the operation.
Uninstalling EPSON LFP Remote Panel 2
Uninstall EPSON LFP Remote Panel 2 from the
Windows Control Panel - Add or Remove Programs
(or Add or Remove Applications), as well as the general
application software.
See the EPSON LFP Remote Panel 2 online help for
details.
From the Windows Start menu
Click Start - All Programs (or Programs) - EPSON LFP
Remote Panel 2 - EPSON LFP Remote Panel 2. The
EPSON LFP Remote Panel 2 main window is displayed.
How to exit EPSON LFP Remote Panel 2
Click Exit on the EPSON LFP Remote Panel 2 main
window.
Uninstalling Epson Stylus Pro 9860 Comm Driver
To uninstall Epson Stylus Pro 9860 Comm Driver,
follow the steps below.
Turn off the printer, and unplug the interface
A
cable connected with the computer and printer.
Click Windows Control Panel - Add or Remove
B
Programs (or Add or Remove Applications).
For Windows 7/Windows Vista, click Control
Panel - Programs - Uninstall Programs.
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Epson Stylus Pro 9860 User's Guide
Select Epson Printer Driver/Utility Uninstall,
C
and then click Uninstall/Change
Select the target printer icon, and then click OK.
D
Using Printer Software
Follow the on-screen instructions to complete
E
uninstallation.
When the confirmation message appears, click
Yes.
Restart the computer when you reinstall Epson Stylus
Pro 9860 Comm Driver.
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Epson Stylus Pro 9860 User's Guide
Options and Consumable Products
Options and Consumable Products
The following consumable products are available for use with your printer (as of June, 2011).
Name Product Code Explanation
Ink
cartridges
Maintenance Tank C12C890191 See the following section to replace the maintenance tank.
Auto Cutter Spare Blade C12C815331 See the following section to replace the cutter.
Roll Paper Belt C12C890121
Auto Take-up Reel Unit C12C815321 See the Auto Take-up Reel Unit Setup Guide for installing it.
Roll Media Adapter C12C811241 See the following section for details.
(Color) 700ml If you use non-genuine cartridges, the print result may be
faint, or the end of the ink may not be detected normally.
Black T7091
Cyan T7092
Magenta T7093
Yellow T7094
Light Cyan T7095
Light Magenta T7096
See the following section to replace the ink cartridge.
“Replacing ink cartridges” on page 57
“Replacing the Maintenance Tank” on page 59
“Replacing the Cutter” on page 60
See the following section to use Auto Take-up Reel Unit.
“Using Auto Take-up Reel Unit” on page 40
“Using Roll Paper” on page 25
Note:
❏ When using the USB connection and a USB hub, we recommend that you connect the printer to the first hub connected
directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the printer directly
to the USB port of the computer.
❏ When using an Ethernet connection, use a LAN cable. When using a 100BASE-TX STP (shielded twisted-pair) cable, it
should be Category 5 or higher.
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Epson Stylus Pro 9860 User's Guide
Paper Information
Paper Information
Supported Media Specifications
Caution:
c
❏ Do not use paper that is wrinkled, scuffed, torn,
dirty, or otherwise imperfect.
❏ Insert the paper just before printing. Remove it
from the printer when printing is finished and
store it according to the instructions for the
media that you are using.
Note:
❏ See the instructions included with the paper, or
contact your supplier for more information. Test the
print quality before purchasing a large amount of
paper.
❏ When using paper other than Epson special media,
make custom paper setup settings in advance.
See “CUSTOM PAPER ” on page 21
Roll paper
Roll paper size
Paper size
width × length of
roll paper
Thickness 0.08 to 0.5 mm
Caution:
c
Since paper conforming to the specifications above
can be attached to the printer, Epson cannot
guarantee the paper path and print quality.
2-inch core:
Outer diameter 103 mm or less
3-inch core:
Outer diameter 150 mm or less
2-inch core: 254 to 1118 mm × 45 m
3-inch core: 254 to 1118 mm × 202 m
Cut Sheet
Paper size
Thickness
Width: 210 to 1118 mm
Length: 279.4 to 1580 mm
(A4 to Super B0)
Length up to 762 mm:
0.08 mm to 1.50 mm
Length over 762 mm:
0.08 mm to 0.50 mm
Caution:
c
Since paper conforming to the specifications above
can be attached to the printer, Epson cannot
guarantee the paper path and print quality.
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Epson Stylus Pro 9860 User's Guide
Paper Information
Instructions for Using Paper
Notes for handling paper
See the instructions below and the handling instructions
supplied with the paper for more details.
❏ Use Epson special media under the following
conditions (temperature: 15 to 25˚C and humidity:
40 to 60%).
❏ Do not bend the paper or scratch on the surface of
the paper.
❏ Keep fingers off the printable surface of the media,
as fingerprints may reduce the print quality.
❏ Set the roll paper by handling the edges of the roll
paper. Whenever possible, use gloves to handle
media.
❏ The paper may bend if the temperature and
humidity will change rapidly. Be careful not to bend
or soil the paper, and flatten it before setting it in the
printer.
❏ Do not lose the paper package so that you can use it
for storing the paper.
❏ See the instructions of the paper for keeping the
color from fading. The print can keep the color for a
long time if you store it properly.
Note:
Typically, prints and photos fade over time (change
color) due to the effects of light and various constituents
in the air. This also applies to the print outs from this
printer. However, with the correct storage method, the
amount of color change can be kept to a minimum.
❏ See the instructions included with the paper for
detailed information on handling the paper after
printing.
❏ The colors of photos, posters, and other printouts
appear different under different lighting conditions
(light sources*). The colors of printouts from this
printer may also appear different under different
light sources.
* Light sources includes sunlight, fluorescent light,
incandescent light, and other types.
Notes for storing the paper
See the instructions below and the handling instructions
supplied with the paper for more details.
❏ Avoid locations that are subject to direct sunlight,
excessive heat, or moisture.
Notes for after printing
See the instructions below for after printing.
❏ Do not rub or scratch the print; otherwise, the ink
may come off.
❏ Do not touch the surface of the print; otherwise, the
ink may come off.
❏ Be careful not to bend or pile paper on top of
another, and dry it completely. The color may be
changed where the paper is piled. If you leave paper
lying on top of another, the scratches may stay on
the paper even after the paper dries.
❏ If you put the prints on the album before they dry,
they may be blurred. After you print, be sure to dry
the paper completely.
❏ Do not use a dryer to dry the printouts.
❏ Avoid direct sunlight.
❏ Keep the paper in the package and keep it on a flat
surface.
❏ Remove roll paper that is not in use from the
printer. Roll it properly and then store it in the
original packaging. If you leave the roll paper in the
printer, its quality will deteriorate.
❏ Do not wet the paper.
❏ Store printouts in a dark place to avoid direct
sunlight, excessive heat, and moisture to retain the
printed color.
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Epson Stylus Pro 9860 User's Guide
Paper Information
Printing with Non-Epson Media
When using non-Epson media, register a custom paper
in Menu mode using the printer’s control panel and
print using the registered settings. The registered
contents are stored when this printer is turned off. You
can register up to 10 types of custom paper.
Note:
❏ Make sure you check the paper characteristics such
as paper tension, ink fixing, or paper thickness before
setting the custom paper. See the description that
comes with the paper for information on the paper’s
characteristics.
❏ Settings made on the printer’s control panel take
priority over the settings in the RIP software.
❏ For unidirectional print settings, refer to your
software RIP documentation.
Setting the Custom Paper in the Printer
Register custom paper on the printer’s LCD panel. Set
the items for PAPER SETUP menu. The registered
number is displayed on the LCD panel.
Note:
The printer enters READY status when you press the
button at any point of making the following
settings. The settings you have made so far are registered
as the custom settings (including unchanged settings).
Load the paper that you want to use.
A
Make sure you load the paper that is actually
used.
Enter the CUSTOM PAPER menu.
B
1. Press the
2. Press the
SETUP, and then press the
3. Press the
PAPER, and press the
button to enter the Menu mode.
/ button to display PAPER
button.
/ button to display CUSTOM
button.
Select the registered number for the user settings.
C
You can select the number from 1 to 10.
1. Press the
you want to register.
2. Press the
The settings you make from step 4 are registered
in the number you have selected here.
Note:
We recommend you write down the registered
number and the settings you make from step 4.
Select paper type if necessary.
/ button to select the number
button.
D
1. Press the
TYPE, and then press the
2. Press the
paper type, and then press the
3. Press the
4. Press the
5. Press the
previous menu.
Set the distance between the print head and the
E
paper (Platen Gap), if necessary.
1. Press the
GAP, and then press the
2. Press the
setting for the paper.
3. Press the
4. Press the
menu.
Note:
You can adjust the distance between the print
head and the paper. The print quality improves
when the Platen Gap is adjusted correctly. If the
Platen Gap is too narrow when you print on thick
paper, the print head touches the paper so that the
print head and the paper may be damaged.
Paper Thickness PLATEN GAP
Thick paper WIDE
/ button to select PAPER
button.
/ button to select the suitable
/ button to select media.
button.
button twice to go back to the
/ button to select PLATEN
button.
/ button to select a suitable
button.
button to go back to the previous
WIDER
WIDEST
button.
53
Normal paper STANDARD
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Epson Stylus Pro 9860 User's Guide
Paper Information
Thin paper NARROW
Print a paper thickness test pattern.
F
1. Press the
PATTERN, and then press the
2. Press the
thickness test pattern.
Example of pattern:
Examine the printed pattern to determine which
G
set of lines are aligned (showing the smallest
gap), and select the THICKNESS NUMBER (from 1
to 15).
1. Press the
In the case of the illustration above, select 4.
2. Press the
Set Paper feed adjustment if necessary.
/ button to select THICKNESS
button to print the paper
/ button to select the number.
button.
H
Set the paper feed amount (- 0.7 to 0.7%).
1. Press the
FEED ADJUST, and then press the
2. Press the
amount.
3. Press the
4. Press the
menu.
Set drying time, if necessary.
/ button to select PAPER
/ button to set the paper feed
button.
button to go back to the previous
I
You can set the ink drying time for each print
head pass. The range is 0.0 to 10.0 seconds.
button.
button.
Select the paper suction if necessary.
J
1. Press the
SUCTION, and then press the
2. Press the
setting for the paper.
3. Press the
4. Press the
menu.
Select the roll paper tension if necessary.
/ button to select PAPER
button.
/ button to select a suitable
button.
button to go back to the previous
K
1. Press the
PAPER TENSION, and then press the
2. Press the
setting for the paper.
3. Press the
4. Press the
menu.
Select the remove skew setting if necessary.
/ button to select SET ROLL
button.
/ button to select a suitable
button.
button to go back to the previous
L
1. Press the
SKEW, and then press the
2. Press the
setting for the paper.
3. Press the
4. Press the
menu.
After registering the paper settings, press the
M
To use the registered custom settings, follow the steps
below.
button to exit Menu mode.
The custom paper setting is now complete. Start
printing to print on the custom paper you just
set.
/ button to select REMOVE
button.
/ button to select a suitable
button.
button to go back to the previous
1. Press the
TIME, and then press the
2. Press the
seconds.
3. Press the
4. Press the
menu.
Note:
If the ink blurs on the paper, set a longer time for
ink drying.
/ button to select DRYING
button.
/ button to select the time in
button.
button to go back to the previous
1. Press the
2. Press the
and then press the
3. Press the
then press the
4. Press the
and then press the
5. Press the
then press
Press the
print the data.
54
button to enter the Menu mode.
/ button to display PAPER SETUP,
button.
/ button to select PAPER TYPE, and
button.
/ button to display CUSTOM PAPER,
button.
/ button to select media type, and
button.
button to exit the Menu mode and then
Page 55
Epson Stylus Pro 9860 User's Guide
Maintenance
Maintenance
Daily Maintenance
Instructions for placing the printer
Observe the following when setting up the printer:
❏ Choose a flat and stable location that can support
the printer weight (about 135 kg).
❏ Use only an outlet that meets the power
requirements of this printer.
❏ Leave enough room for easy operation,
maintenance, and ventilation.
See "Choosing a place for the printer" in the
Setup Guide
Notes for when you are not using the printer
The print head nozzles are very small, thus, they can
become clogged easily if dust gets on the print head. To
avoid this, close the roll paper cover or the front cover
when you are not using the printer. If you are not using
the printer for a long time, put a non-static cloth on the
printer to avoid getting dust on the printer.
❏ Operate the printer under the following conditions
(temperature is 10 to 35˚C and humidity is 20 to
80%).
Even when the conditions above are met, you may not
print properly if the environmental conditions are not
proper for the paper. Be sure to use the printer where the
paper conditions are met. See the handling instructions
of the paper for more detailed information. Keep the
printer away from drying, direct sunlight, or heat
sources to maintain the appropriate humidity.
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Epson Stylus Pro 9860 User's Guide
Maintenance
Replacing Ink Cartridges
Note:
When you replace the ink cartridges while the printer is
turned off, the remaining ink cannot be detected
correctly so the ink may become unusable before the Ink
Check light comes on and you cannot print correctly.
Follow the steps below to replace an ink cartridge.
When ink needs to be replaced/ When ink gets low
When the Ink Check light is flashing, this indicates that
the ink level is low. If the ink is low, you need to replace
the ink cartridge as soon as possible. You cannot
continue to print even if only one of the ink cartridges is
expended. If an ink cartridge runs out while printing,
replace it with a new one so the printer can continue to
print.
Confirming the ink cartridge remaining
Using the printer’s control panel
About ink cartridges
Be sure to use the ink cartridges that are supported with
this printer.
See “Options and Consumable Products” on
page 50
Note:
A protection system is provided to prevent improper
cartridge insertion. If you cannot insert the ink cartridge
smoothly, the type of cartridge may be incorrect. Check
the package and product code.
Notes for handling the ink cartridges
❏ When INK LOW appears on the LCD panel, replace
the cartridges with a new one as soon as possible to
avoid ink to being expended while printing.
❏ If you move the ink cartridge from the cold place to
warm place, condensation may occur. Leave it at
room temperature for more than four hours before
using the ink cartridge.
❏ Do not use an ink cartridge beyond the date printed
on the cartridge carton. If you use an ink cartridge
beyond the expiry date, it may affect the print
quality.
The remaining ink in the cartridges is always displayed
on the LCD panel.
See “Display” on page 10
You can check the accurate amount of ink remaining in
the PRINTER STATUS menu. You need to check the
amount of ink remaining before printing a lot of data. If
there is a low ink cartridge, prepare a new one.
See “Using the Menu mode” on page 12
See “PRINTER STATUS ” on page 19
❏ Store ink cartridges under the same condition as the
printer.
❏ Do not touch the ink supply port or its surrounding
area. The ink may leak from it.
❏ Do not touch the green IC chip on the side of the ink
cartridge. Doing so may affect normal operation
and printing.
❏ Because the green IC chip has the cartridge’s own
information and the ink remaining information,
you can still use the ink cartridge after pulling out
the ink cartridge from the printer.
❏ Do not disassemble or remodel the ink cartridge,
otherwise you may not be able to print normally.
❏ Do not drop or knock it against hard objects;
otherwise, the ink may leak.
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Epson Stylus Pro 9860 User's Guide
Maintenance
❏ Although nothing may be printed, the printer uses
ink from all cartridges during head cleaning and
other maintenance operations to keep the print
heads in good condition.
❏ Although the ink cartridges may contain recycled
materials, this does not affect product function or
performance.
Notes for replacing the ink cartridges
❏ Do not leave the printer without ink cartridges
installed. The inks inside the printer may dry and
you may not be able to print.
❏ Install an ink cartridges into each slot. You cannot
print if any of the slots are empty.
❏ Make sure that the printer is turned on when you
replace an ink cartridge. If the printer is turned off
while changing the ink cartridge, the amount of ink
remaining is not detected correctly so you cannot
print properly.
Replacing ink cartridges
Make sure the printer is on.
A
Press the button.
B
Note:
The
or cleaning.
Select the cover that the target ink cartridge is set,
C
and then press the
button is not available while printing
button.
❏ Be careful as there is ink around the ink system port
on the used ink cartridge.
❏ To ensure you receive premium print quality and to
help protect your print head, a variable ink safety
reserve remains in the cartridge when your printer
indicates to replace the cartridge.
Notes for storing the ink cartridges
❏ Store ink cartridges under the same condition as the
printer (temperature is 10 to 35˚C and humidity is
20 to 80%).
❏ Ink cartridges that are removed before ink end is
detected can be reinstalled in the printer and used
again if the expiry date printed on the ink cartridge
packaging has not passed.
❏ Avoid getting dirt on the ink system port and store
the ink cartridge properly. You do not need to put
the ink cartridge in the package. The ink system
port has a valve in it so you do not need to put a cap
on it; however, be careful not to tamper with the ink
system port.
The ink cover is unlocked and slightly opened.
Open the ink cover by hand fully.
D
Note:
Do not open the cover until it is unlocked.
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Maintenance
Push the expended cartridge so the cartridge is
E
slightly pushed out.
Carefully pull the expended cartridge straight out
F
of the slot.
Caution:
c
Do not touch the green chip on the side of
the cartridge. Doing so may prevent
normal operation and printing.
Hold the ink cartridge with the color label facing
H
forward and then insert it into the slot as far as it
will go until it clicks.
Match the ink cartridge color with the color label
on the back side of the ink cover.
Warning:
w
If ink gets on your hands, wash them
thoroughly with soap and water. If ink gets
into your eyes, flush them immediately
with water.
Remove the new cartridge from the package.
G
Note:
Be sure to install all nine ink cartridges. You
cannot print if any of the ink cartridges is not
installed.
Close the ink cover.
I
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Epson Stylus Pro 9860 User's Guide
Maintenance
Replacing the Maintenance Tank
The maintenance tank absorbs ink discharged when
cleaning the print head. There are two maintenance
tanks placed on the left and right. You need to replace
the maintenance tank when the LCD panel instructs to
do so.
Confirming the free space of the maintenance tank
Using the printer’s control panel
The free space of the maintenance tank is always
displayed on the LCD panel.
See “Display” on page 10
You can check the free space in the PRINTER STATUS
menu. You need to check it before printing a lot of data.
If the maintenance tank has not enough empty space,
prepare a new one.
See “Using the Menu mode” on page 12
See “PRINTER STATUS ” on page 19
Replacing the maintenance tank
Be sure to use a maintenance tank that is supported with
this printer.
See “Options and Consumable Products” on
page 50
Caution:
c
Do not replace the maintenance tank while
printing data.
Turn off the printer.
A
Take a new maintenance tank out of the package.
B
Put your hand on the handle of the maintenance
C
tank, then gently pull it straight out.
59
Put the used maintenance tank in the plastic bag
D
provided with the replacement cartridge, and
dispose of it properly.
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Epson Stylus Pro 9860 User's Guide
Maintenance
Insert the new maintenance tank into place as far
E
as it will go.
Caution:
c
Do not touch the green chip on the side of
the maintenance tank. Doing so may
prevent normal operation.
Replacing the Cutter
When the paper cutter does not cut cleanly, it may be
dull and require replacement. See the following section
for the product code of the paper cutter that is supported
with this printer.
See “Options and Consumable Products” on
page 50
Caution:
c
Take care not to damage the cutter blade. Dropping
it or knocking it against hard objects may chip the
blade.
Make sure the printer is on.
A
If paper is loaded, remove it from the printer.
Press the button to enter the Menu mode.
B
Repeat step 3 to 5 to replace the maintenance
F
tank on the other side.
Press the / button to select MAINTENANCE,
C
and then press the
Press the / button to select CUTTER
D
REPLACEMENT, and then press the
button.
button.
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Press the button.
E
The paper cutter holder stops at the replacement
position.
To remove the cover, lower it with the knob, and
F
pull it low.
Maintenance
I
Note:
Put the used cutter in a bag or the like, and
dispose of it in accordance with local regulations.
Take the new paper cutter out of the package and
insert it as shown.
Install the cutter into the cutter holder, setting
the pin of the cutter to the hole of the holder.
Screw down the cutter with a screwdriver.
G
Carefully remove the old cutter from the printer.
H
Warning:
w
Take care not to hurt yourself with the
blade of the cutter. Do not let children
touch the blade.
Screw up the cutter firmly with a cross head
J
screwdriver.
Note:
Screw up the cutter firmly, otherwise the cut
position may be slightly shifted or skewed.
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Align the downside of the cover and the cutter
K
holder, and then press the cover firmly until it
clicks.
Turn the printer on.
L
The cutter holder moves to the home position.
Press the button.
M
Maintenance
Make sure the cover is installed, and press the
N
button.
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Maintenance
Adjusting the Print Head
You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has
declined. You can perform the following printer maintenance functions for maintaining the print head in consistently
good condition to ensure the best print quality.
Manual cleaning function
You can perform cleaning manually according to the print quality.
Functions Explanation
Nozzle check Checks the print head nozzles for clogging by printing a nozzle check pattern.
Head cleaning Cleans the print head to improve the print quality. You can select the print head to be cleaned.
Power cleaning Cleans the print head more effectively than normal head cleaning.
Power cleaning process consumes more ink than head cleaning. When you perform power
cleaning, make sure that enough ink is remaining. Otherwise, prepare a new ink cartridge.
Auto maintenance function
Function Explanation
Capping Put a cap on the print head to keep it from drying.
Print head alignment function
Functions Explanation
Print head alignment Aligns the print head when misaligned lines appear on the printout.
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Maintenance
Nozzle check
This function checks the print head*1 nozzles*2 for
clogging by printing a nozzle check pattern. Perform
head cleaning if you find that the nozzle check pattern is
unexpectedly faint or has missing dots in the nozzle
check pattern.
1
*
Print head: The part that prints by spraying ink onto
the paper.
2
Nozzle: A minute hole for spraying ink. It is
*
positioned where it cannot be seen from the outside.
Note:
You cannot perform a nozzle check when the Ink Check
light is on.
Checking the print head nozzles using the printer’s control panel
Make sure that roll paper or A4/Letter size or
A
larger is loaded in the printer.
Press the / button to display NOZZLE
D
CHECK, and then press the
Press the button to start printing a nozzle
E
check pattern.
Check the nozzle check pattern.
button.
F
Good
Select the correct paper source according to the
paper.
See “Paper Handling” on page 25
Press the button to enter the Menu mode.
B
Press the / button to display TEST PRINT,
C
and then press the
button.
There are no missing dots so the nozzles are not
clogged.
Bad
There are missing dots so the nozzles are clogged.
Perform head cleaning.
See “Head cleaning” on page 65
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Epson Stylus Pro 9860 User's Guide
Maintenance
Head cleaning
This function cleans the surface of the print head. If you
find that the printed data is unexpectedly faint or dots in
the printed data are missing, follow the steps below to
clean the print head.
Note:
❏ The cleaning process consumes ink of all ink
cartridges at the same time. Even if you are using
only black inks, the head cleaning also consumes
color inks.
❏ You do not need to perform head cleaning unless
the printed data is blurred or the color of the image
is not good.
❏ After cleaning the print head, print a nozzle check
pattern to check if it is printed correctly.
❏ When the Ink Check light is flashing or on, you
cannot clean the print head. Replace the ink
cartridge with a new one first. (If the ink enough
remains for the head cleaning, you may perform
head cleaning using the printer’s control panel.)
See “Replacing Ink Cartridges” on page 56
❏ When repeating head cleaning in a short time
period, the maintenance tank may be nearing the
end of its service life quickly due to minimal ink
evaporation in the tank.
Cleaning the print head using the printer’s control panel
Press the button to enter the CLEANING
A
menu.
Press the / button to display NORMAL
B
CLEANING, and then press the
The Power light starts flashing and head cleaning
starts. It takes three to four minutes to complete
normal cleaning. Cleaning is finished when the
Power light is on.
Note:
The CLEANING menu has three menu items;
NORMAL CLEANING performs a normal cleaning,
CLEAN COLOR PAIRS allows you to select which
nozzle combinations to clean, POWER CLEANING
performs a stronger cleaning than NORMAL
CLEANING. If you know which colors you want to
clean, select CLEAN COLOR PAIRS and then press
button to select the color combinations.
the
See “MAINTENANCE ” on page 18
button.
65
Print a nozzle check pattern, and check the result.
C
See “Nozzle check” on page 64
Note:
❏ If the nozzles are still clogged after cleaning
the print head a few times, perform power
cleaning.
See “Power cleaning” on page 66
❏ If the CLEANING ERROR appears on the LCD
panel, see the following section to solve the
problem.
See “Error Messages on the LCD Panel”
on page 73
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Epson Stylus Pro 9860 User's Guide
Maintenance
Power cleaning
If the nozzles are still clogged after performing head
cleaning a few times, perform power cleaning.
Press the button to enter the Menu mode.
A
Press the / button to display
B
MAINTENANCE, and then press the
Press the / button to select CLEANING, and
C
then press the
Press the / button to select POWER
D
CLEANING, and then press the
Press the button to execute power cleaning.
button.
button.
button.
E
PLEASE WAIT appears on the LCD panel. It takes
about 5 to 6 minutes to complete power cleaning.
Print a nozzle check pattern to see if there are any
F
missing dots.
See “Nozzle check” on page 64
Automatic maintenance function
This printer has a capping function for maintaining the
print head in consistently good condition to ensure the
best print quality.
Capping function
Capping is a function for automatically covering the
print head with a cap (lid) to prevent the print head from
drying out. Capping is performed in the following
situations.
❏ When several seconds have elapsed after printing
finishes (that is there is no print data sent)
❏ When printing is stopped
Take care of the following points to ensure that the print
head is capped properly.
❏ If the print head is not positioned on the right side
(it is not capped), turn the printer on, then off again.
By turning the printer off with the
head is capped properly.
button, the
❏ If you turn the power off when a paper jam or error
occurs and the print head is not capped, turn the
printer on again. Shortly, the print head is capped
automatically. Check that it is properly capped,
then turn the printer off.
❏ Do not move the print head manually under any
circumstances.
❏ Do not remove the power plug of the printer when
the power is on, or cut the power at the breaker. The
head may not be capped properly.
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Maintenance
Print head alignment
To prevent deterioration of print quality caused by
misalignment of the print head, align the print head
before you start printing your data.
Note:
Align the print head for the paper width loaded in the
printer. Use the paper which paper width is the same as
the paper that you actually use for printing.
Aligning the print head using the control panel
Print and check the adjustment pattern. Then, enter the
value for alignment.
Setting the paper type and paper thickness
Set the paper type for the Epson special media, and set
the paper thickness for the non-Epson media.
Non-Epson media:
1. Press the
THICKNESS, and then press the
2. Press the
thickness value between 0.1 and 1.5 mm, and
then press the
See the manual that comes with the paper for the
paper thickness.
Press the button twice for non-Epson media
F
or three times for Epson special media.
Aligning the print head
Because there is a distance between the print head and
paper, the misalignment may occur by the humidity or
temperature or moving the print head bidirectionally.
In this case, try UNI-D first, and then BI-D 2-COLOR. If
you want to perform a highly accurate adjustment, try
BI-D ALL.
Alignment Explanation
/ button to select SELECT
button.
/ button to select a paper
button.
Make sure that the roll paper or one sheet of A4/
A
Letter size or larger paper is loaded in the printer.
Make sure to set the paper correctly according to
the paper.
See “Paper Handling” on page 25
Press the button to enter the Menu mode.
B
Press the / button to select HEAD
C
ALIGNMENT, and then press the
Press the / button to select PAPER
D
THICKNESS, and then press the
Set the paper type or paper thickness depending
E
on the paper you set in the printer.
Epson special media:
1. Press the
PAPER TYPE, and then press the
2. Press the
type you set in the printer, and then press the
button.
/ button to select SELECT
/ button to select the paper
button.
button.
button.
UNI-D Use all ink colors except Magenta to
align the print head unidirectionally.
BI-D 2-COLOR Use Light Cyan and Light Magenta ink
color to align the print head
bidirectionally.
Bi-D ALL Use all ink colors to align the print head
bidirectionally.
Press the / button to select ALIGNMENT,
A
and then press the
Press the / button to select MANUAL, and
B
then press the
Press the / button to select UNI-D, and
C
then press the
Note:
When you print the pattern on a cut sheet media,
you need to prepare several sheets. When the first
page is printed, set the next paper.
Check the pattern and select the set number that
D
has the smallest gaps.
button.
button.
button to print the pattern.
67
When UNI-D #1 BK appears on the LCD panel,
E
press the
and then press the
/ button to select the number,
button.
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Epson Stylus Pro 9860 User's Guide
Maintenance
Set the number for #1 BK to #4 Y, and press the
F
G
H
I
J
Bi-D ALL alignment
button.
Press the / button to select BI-D
2-COLOR. Then press the
Check the pattern and select the set number that
has the smallest gaps.
When BI-D 2-COLOR #1 LC appears on the
LCD panel, press the
number, and then press the
Set the number for #1 LC to #4 LM, and then
press the
If you are not satisfied with the result of this
alignment, see the next section to try BI-D ALL.
After you set the patterns, press the
to return to the READY state.
button.
button.
/ button to select the
button.
button
Cleaning the Printer
To keep your printer in top operating condition, clean it
thoroughly if it becomes soiled.
Caution:
c
Take care to prevent water or other foreign matter
getting inside the printer. If moisture, dirt, or other
matter gets inside of the printer, besides affecting
print quality, it may cause the electric circuits to
short.
Cleaning outside of the printer
Remove the paper from the printer.
A
Make sure the printer is turned off and all the
B
lights are off, and then unplug the power cord
from the electrical outlet.
Press the / button to select BI-D ALL, and
A
then press the
Note:
When you print the pattern on a cut sheet media,
you need to prepare several sheets. When the first
page is printed, set the next paper.
Check the pattern and select the set number that
B
has the smallest gaps.
When BI-D ALL #1 BK appears on the LCD
C
panel, press the
number, and then press the
Set the number for #1 BK to #4 M, and then press
D
the
button.
button to print a pattern.
/ button to select the
button.
Use a soft, clean cloth to carefully remove any
C
dust or dirt.
If the dirt does not come off, clean it using a soft,
clean cloth dampened with a mild detergent.
Then, wipe the outside of the printer with a dry,
soft cloth.
Caution:
c
Never use alcohol or thinners to clean the
printer; these chemicals can damage the
components as well as the case.
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Maintenance
Cleaning inside of the printer
If the print gets a scratch or smudge, follow the steps
below to wipe off the smudge inside of the printer.
Cleaning the roller
If the print is soiled by ink on the roller, follow the steps
below to clean the roller by feeding the plain paper.
Turn on the printer, and set the roll paper of
A
44-inch width.
See “Using Roll Paper” on page 25
Press the button to feed the paper.
B
Repeat step 2 for a few times until the paper is not soiled
with ink.
Cut the paper after cleaning is done.
See “Cutting the roll paper” on page 29
Open the front cover and use a soft, clean cloth to
C
carefully clean away any dust or dirt inside the
printer.
Wipe the gray part by following the directions of
the arrows. If there is a serious problem of dirt on
the inside of the printer, clean it using a soft, clean
cloth dampened with a mild detergent. Then,
wipe the inside of the printer with a dry, soft
cloth.
Cleaning inside
Make sure the printer is turned off and all the
A
lights are off, and then unplug the power cord
from the electrical outlet.
Leave the printer for a minute.
B
Caution:
c
❏ Do not touch the light magenta parts (roller
and ink absorption) in the illustration above;
otherwise, prints may be soiled.
❏ Do not touch the ink tubes located inside the
printer.
If the back of a print is soiled, wipe the gray part
D
carefully.
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Maintenance
If some powdery paper dust is accumulated on
E
the platen, use something like a toothpick to
remove it.
Keeping the Printer
When storing the printer, place it on a horizontal
surface with the ink cartridges installed in the printer.
Caution:
c
The printer must be kept flat. Do not tilt it, stand it
on end, or turn it upside down.
If you do not use your printer for a long time
❏ If you do not use your printer for a long time, the
print head nozzles may become clogged. We
recommend that you print regularly to prevent
clogging. Also, turn on the printer at least once a
month, and leave it on for a few minutes.
❏ Do not leave the printer without ink cartridges;
otherwise, the ink will dry out and the printer is not
able to print properly. Even if you do not use the
printer, leave all of the ink cartridges in the slots.
❏ Do not leave the paper in the printer for a long
period of time; otherwise, the roller for securing the
paper may leave a mark on the surface of the paper.
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Maintenance
If you have not used your printer for more than six months
❏ If you have not used your printer for a long time,
print a nozzle check pattern to check for clogging. If
the nozzle check pattern is not good, perform head
cleaning before printing your data.
See “Nozzle check” on page 64
See “Head cleaning” on page 65
See “Power cleaning” on page 66
❏ You need to perform head cleaning a few times
before the nozzle check pattern is correctly printed.
If the nozzles are still clogged after performing head
cleaning three times, perform power cleaning.
See “Head cleaning” on page 65
See “Power cleaning” on page 66
❏ After performing the head cleaning a few times,
turn off the printer and leave it overnight or longer,
so that the ink may dissolve.
❏ If the nozzles are still clogged after trying the
instructions above, contact your Epson dealer.
Transporting the Printer
When transporting the printer, repack the printer using
the original box and packing materials to protect from
shock and vibration.
Caution:
c
❏ Do not remove the ink cartridges; otherwise,
the print head nozzles may dry up or ink may
leak from the cartridge.
❏ Be careful not to touch the parts unless you
needed to; otherwise, the printer may be
damaged.
Repacking the printer
Turn off the printer, and then unplug the cables
A
such as the power cord.
Remove the roll paper and roll media adapter if
B
they are set in the printer.
Protecting the print head
This printer has a capping function that automatically
puts a cap on the print head to keep it away from drying.
If the print head is left uncapped, the print quality may
decline. When you are not using the printer, make sure
the print head is located on the far right so that it is
capped.
See “Capping function” on page 66
Remove the paper basket if it is installed.
C
Remove the optional Auto Take-up Reel Unit if it
D
is installed.
Open the front cover to install the protective
E
material for fixing the print head, and then close
the cover.
See the Setup Guide
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Maintenance
Transporting the printer
When you transport the printer, be sure to repack the
printer using the original box and packing materials.
Caution:
c
❏ When moving or transporting the printer,
keep it flat. Do not tilt it, stand it on end, or
turn it upside down. Doing so may cause the
ink to leak inside the printer. Also, proper
operation of the printer after moving or
transportation cannot be guaranteed.
❏ When transporting the printer, repack the
printer using the original box and packing
materials to protect it from shock and
vibration.
❏ When moving or transporting this product
equipped with the stand on an uneven surface,
lift the printer and carry it.
❏ When moving or transporting this product
equipped with the stand, check all the screws
for proper tightness on the stand afterward.
Setting up the printer after transporting
The steps you need to take to set up the printer after
transporting it are almost identical to the steps carried
out the first time you set up the printer. When you set up
the printer again, refer to the Setup Guide.
Make sure that the place is proper.
A
See "Choosing a place for the printer" in the
Setup Guide
Plug in the power cable to the electrical outlet,
B
and turn on the printer.
See "Setting up" in the Setup Guide
Perform a nozzle check to see if there are any
C
missing dots.
See “Nozzle check” on page 64
Perform the print head alignment to ensure print
D
quality.
See “Print head alignment” on page 67
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Problem Solver
Problem Solver
Error Messages on the LCD Panel
Error messages
Messages are either status messages or error messages. Many common printer problems can be identified by the lights
and messages on the LCD panel. See the following messages to solve problems.
Error messages related to paper
Error messages Description What to do
PAPER OUT
LOAD PAPER
PAPER RELEASED
LOAD PAPER
PAPER SKEW
LOAD PAPER PROPERLY
PAPER SETTING ERROR
CHECK THE PAPER SOURCE IN THE
DRIVER SETTINGS AND LOAD PAPER
CORRECTLY
No paper is loaded in the
printer.
The
pressed without paper set
in the printer.
The paper runs out while
printing is in progress.
The paper presser is
released.
The paper is not loaded
straight.
The paper source selected
in the software RIP and the
printer’s control panel do
not match.
button has been
Load paper correctly.
See “Using Roll Paper” on page 25
See “Using Cut Sheet Media” on page 32
Press the
then set the paper.
Press the
then remove the paper. Then, load a new paper.
Set the paper, and then press the
❏ It may not be printed in the printable area properly.
Check the print result.
❏ Press the
and then load the paper straight.
Check the Source setting in the software RIP and printer’s
control panel, and load the paper correctly.
button to release the paper presser, and
button to release the paper presser, and
button.
button to release the paper presser,
See “Using Roll Paper” on page 25
See “Using Cut Sheet Media” on page 32
PAPER CUT ERROR
REMOVE UNCUT PAPER
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
Paper is not cut correctly. ❏ Press the
and open the front cover. Then remove the uncut
paper.
See “Feeding or ejecting troubles” on
page 83
❏ Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 60
Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 60
button to release the paper presser,
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Error messages Description What to do
PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
PAPER SENSOR ERROR
PRESS THE
LOAD DIFFERENT PAPER
PAPER LOW The roll paper is close to
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
PAPER JAM
REMOVE PAPER
BUTTON
The paper is not loaded
correctly.
The loaded paper was not
recognized by the printer.
running out.
The roll paper is used with
the Sheet mode.
The loaded paper size does
not match the data size.
The paper is jammed. Remove the jammed paper.
Press the
remove the paper. Then, set the paper correctly.
See “Using Roll Paper” on page 25
See “Using Cut Sheet Media” on page 32
Press the
button to release the paper presser to set a different
paper.
See “Using Roll Paper” on page 25
See “Using Cut Sheet Media” on page 32
Replace the roll paper with a new one.
See “Using Roll Paper” on page 25
Press the
then remove the paper.
Match the loaded paper size to the data size.
See “Feeding or ejecting troubles” on page 83
button to release the paper presser, and
button to clear the error, or press the
button to release the paper presser, and
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Error messages related to the printer
Error messages Description What to do
FRONT COVER OPEN
CLOSE FRONT COVER
INK COVER OPEN
CLOSE RIGHT AND LEFT INK COVERS
INK COVER OPEN
CLOSE RIGHT INK COVER
INK COVER OPEN
CLOSE LEFT INK COVER
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE RIGHT INK COVER?
PRESS INK COVER OPEN BUTTON
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE LEFT INK COVER?
PRESS INK COVER OPEN BUTTON
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
PRINTER ERROR
RESTART THE PRINTER
The front cover is open. Close the front cover.
The ink cover(s) is open. Close the ink cover(s).
The ink cover(s) cannot be
opened.
The printer fails to update
the firmware.
The printer needs to be
restarted while recovering
the error.
Remove any object if it is obstructing the ink cover(s).
Then, press the
Turn the printer off, and then restart the printer. Then,
update the firmware using EPSON LFP Remote Panel 2
again.
Turn the printer off, and after a while turn it on again.
button again.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer receives data
that is unsupported by the
printer.
The printer receives data
with a wrong command.
Stop printing, and press the
job and reset the printer.
button to cancel the
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Error messages related to the maintenance
Error messages Description What to do
PAPER SENSOR ERROR
PRESS THE
LOAD THE CORRECT PAPER
REFER TO THE MANUAL
CLEANING ERROR
NOT ENOUGH INK OR
SPACE IN MAINT TANK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
INK TOO LOW TO CLEAN
THE CARTRIDGE BEING USED CAN
BE INSTALLED AGAIN FOR PRINTING
NO CARTRIDGE
INSTALL INK CARTRIDGE
INK CARTRIDGE
INK LOW REPLACE INK CARTRIDGE
BUTTON
The loaded paper is not
proper for the Print Head
Alignment.
There is not enough ink or
space in the maintenance
tank to perform cleaning.
There is not enough ink to
perform cleaning.
There is not enough ink to
perform cleaning.
No ink cartridge is installed
or the ink cartridge may
not fit.
The ink cartridge is
expended.
Press the
button to release the paper presser, and then load the
paper that matches with the media type selected for the
Print Head Alignment.
See “Print head alignment” on page 67
By clicking YES, the message to replace the ink cartridge or
maintenance tank appears. Replace the ink cartridge or
maintenance tank with a new one to continue cleaning.
See “Replacing Ink Cartridges” on page 56
See “Replacing the Maintenance Tank” on page 59
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 56
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 56
Install an ink cartridge correctly. Do not reinstall the ink
cartridge that caused an error.
See “Replacing Ink Cartridges” on page 56
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 56
button to clear the error. Press the
INK LOW The ink cartridge is nearly
expended.
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
NO MAINTENANCE TANK
INSTALL THE LEFT SIDE
MAINTENANCE TANK
NO MAINTENANCE TANK
INSTALL THE RIGHT SIDE
MAINTENANCE TANK
NOT ENOUGH EMPTY SPACE
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
The ink cartridge was
found faulty. There may be
a bad contact or dew
condensation in the
cartridge.
The maintenance tank is
not set in the printer.
The maintenance tank has
not enough empty space
so the cleaning cannot be
performed.
Replacement of the ink cartridge is nearly needed.
See “About ink cartridges” on page 56
❏ Remove the ink cartridge and reinstall it. If this
message appears after reinstalling the ink cartridge,
replace it with a new one. (Do not reinstall the ink
cartridge that caused an error.)
See “About ink cartridges” on page 56
See “Replacing ink cartridges” on page 57
❏ Condensation may occur in the ink cartridge so leave
it at room temperature for at least four hours before
installing the ink cartridge.
See “Notes for replacing the ink cartridges” on
page 57
Install the maintenance tank.
See “Replacing the Maintenance Tank” on page 59
Replace the target maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 59
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Error messages Description What to do
REPLACE MAINTENANCE TANK
SOON
MAINTENANCE TANK ERROR
REPLACE THE LEFT SIDE
MAINTENANCE TANK
MAINTENANCE TANK ERROR
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
MAINTENANCE TANK
REPLACE THE LEFT SIDE
MAINTENANCE TANK
MAINTENANCE TANK
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
INK CARTRIDGE
PLEASE USE GENUINE EPSON INK
CARTRIDGES
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY
NON-GENUINE CARTRIDGE
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
The maintenance tank is
nearing the end of its
service life.
The maintenance tank is
not correctly set in the
printer.
The maintenance tank is at
the end of its service life.
Non-genuine ink cartridge
is installed.
Non-genuine ink cartridge
is installed.
Although you can continue printing, you need to replace
the maintenance tank with a new one as soon as possible.
See “Replacing the Maintenance Tank” on page 59
Set the maintenance tank properly. If the same error
occurs, replace the maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 59
Replace the maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 59
Replace the ink cartridge with a genuine Epson ink
cartridge.
See “About ink cartridges” on page 56
See “Replacing ink cartridges” on page 57
Select DECLINE to replace the ink cartridge with a genuine
Epson ink cartridge. Selecting ACCEPT may void EPSON’s
warranty.
See “About ink cartridges” on page 56
See “Replacing ink cartridges” on page 57
DECLINE
ACCEPT
INK CARTRIDGE ERROR
PLEASE INSTALL THE CORRECT
CARTRIDGE
An ink cartridge that
cannot be used with this
printer is installed.
Remove the ink cartridge, and install an ink cartridge that
can be used with this printer.
See “About ink cartridges” on page 56
See “Replacing ink cartridges” on page 57
Error messages related to the options
Error messages Description What to do
TAKE-UP DISCONNECTED
SET AUTO TAKE-UP REEL SYSTEM IN
PRINTER AND RESTART THE
PRINTER
TAKE-UP DISCONNECTED
AUTO TAKE-UP REEL UNIT IS
DISCONNECTED
DO YOU CONTINUE?
NO
YES
Auto Take-up Reel Unit is not
correctly installed in the
printer.
Auto Take-up Reel Unit is not
correctly installed in the
printer.
Turn the printer off, and then install the Auto Take-up
Reel Unit properly.
See “Using Auto Take-up Reel Unit” on page 40
Select NO, and turn the printer off, and then install the
Auto Take-up Reel Unit properly. If you select YES, the
paper is ejected without using the Auto Take-up Reel
Unit.
See “Using Auto Take-up Reel Unit” on page 40
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Error messages Description What to do
TAKE-UP ERROR
CHECK THE STATUS OF AUTO
TAKE-UP REEL UNIT AND RESTART
THE PRINTER
TAKE-UP ERROR
IS ANYTHING OBSTRUCTING THE
TAKE-UP REEL SENSOR SYSTEM?
LOAD PAPER AGAIN
The roll paper is not set to the
Auto Take-up Reel Unit
properly.
The Auto Take-up Reel Unit
does not wind the paper.
Press the
then set the roll paper to the Auto Take-up Reel Unit
properly.
See “Using Auto Take-up Reel Unit” on page 40
Make sure there is no obstruction in the sensor system.
Press the
then set the paper correctly in the Auto Take-up Reel
Unit.
See “Using Auto Take-up Reel Unit” on page 40
Call for service / Maintenance request
Error messages Description What to do
MAINTENANCE REQUEST
CODE NNNN
REFER TO THE MANUAL
CALL FOR SERVICE
CODE NNNN
POWER OFF AND THEN ON.
IF THIS DOESN’T WORK,
NOTE THE CODE AND CALL
FOR SERVICE
A part used in the printer
has nearly reached the end
of its life.
If 3000 appears, the power
cord is not plugged into
the electrical outlet or the
AC inlet of the printer
properly
Note the code and contact your dealer.
See “When the maintenance request occurs” on
page 79
Turn the printer off. Plug the power cord into the
electrical outlet or the AC inlet of the printer properly.
Then, turn the printer on and off a few times. If this
message appears on the LCD panel again, contact your
dealer.
See “When the call for service occurs” on
page 79
button to release the paper presser, and
button to release the paper presser, and
A fatal error has occurred. Turn the printer off, leave it for a while, and turn the
printer on again. If this message appears on the LCD
panel again, note the code and contact your dealer.
See “When the call for service occurs” on
page 79
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Epson Stylus Pro 9860 User's Guide
Problem Solver
When the maintenance request occurs
A maintenance request warns you to replace the consumables with a new one very soon. If MAINTENANCE REQUEST
NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance request code. If you continue to
use the printer, the service call error occurs.
When the call for service occurs
A call for service occurs when:
❏ The power cord is not plugged properly into the electrical outlet or the power connector of the printer.
❏ An fatal error has occurred.
When a call for service has occurred, CALL FOR SERVICE NNNN appears and the printer stops printing. Turn off the
printer, and then check that the power cord is plugged properly into the electrical outlet or the power connector of the
printer. Plug the power cord properly and then turn on the printer. If the call for service is cleared, you can continue to
use the printer. If the same call for service is displayed on the LCD panel, contact your dealer for assistance. Tell them
the call for service code is "NNNN".
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Troubleshooting
You cannot print (because the printer does not work)
Cause What to do
The printer does not turn on.
The printer is not correctly
connected to the computer.
Is the power cord plugged into the electrical outlet or the printer?
Make sure the power cord is securely plugged into the printer.
Is there any problem with the electrical outlet?
Make sure your outlet works by trying to connect the power cord of another electric
product.
Is the cable plugged properly?
Make sure the printer’s interface cable is securely plugged into the correct terminal of the
computer. Also, make sure the cable is not broken nor bent. If you have a spare cable, try
with the spare cable.
Does the interface cable specification match the specifications for the computer?
Make sure the interface cable specifications match the specifications for the printer and
computer.
See “Interface” on page 94
Is the interface cable directly connected to the computer?
Make sure the interface cable is directly connected to the computer without passing
through any device, such as a printer switching device, or extension cable.
When using a USB hub, is it being used correctly?
In the USB specification, daisy-chains of up to five USB hubs are possible. However, we
recommend that you connect the printer to the first hub connected directly to the
computer. Also, some hubs may cause unstable operation. If problems occur, connect the
printer directly to the USB port of the computer.
Is the USB hub recognized correctly? (Windows)
Make sure the USB hub is recognized correctly in the computer. If the USB hub is
recognized correctly, unplug all of the USB hubs from the computer’s USB port, and then
connect the printer’s USB connector directly to the compute r’s USB port. Ask the USB hub
manufacturer about USB hub operation.
The printing is not available under
the network environment.
The printer has an error.
Are the network settings correct?
Ask your network administrator for the network settings.
Connect the printer directly to the computer using a USB cable, and then try to print.
If you can print through USB, there are some problems on the network environment. Ask
your system administrator, or refer to the manual for your network system. If you cannot
print, see the appropriate section in this manual.
Confirm if errors have occurred in the printer by checking the lights and messages
on the printer’s control panel.
See “Lights” on page 9
See “Error Messages on the LCD Panel” on page 73
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Epson Stylus Pro 9860 User's Guide
Problem Solver
The printer sounds like it is printing, but nothing prints
Cause What to do
The ink cartridges may have a
problem.
The print head moves, but nothing
prints.
If the print head moves, but nothing prints, confirm the printer operation.
Print a nozzle check pattern. You can check the printer’s operation and status without
connecting the printer to the computer.
See “Nozzle check” on page 64
If the nozzle check pattern has missing dots, perform a print head cleaning.
See “Head cleaning” on page 65
If you replace the ink cartridges while the printer is turned off, the remaining amount of ink
cannot be detected correctly so that the Ink Check light does not come on eve n when the
ink cartridge needs to be replaced; otherwise you cannot print correctly. Be sure to follow
the instructions in this manual to replace the ink cartridge.
See “Replacing Ink Cartridges” on page 56
Has the printer not been used for a long time?
If the printer has not been used for a long time, the nozzles are dried and may be clogged.
See the following section.
“If you have not used your printer for more than six months” on page 71
Is the message Motor Self Adjustment displayed on the control panel's screen?
The printer adjusts the internal motor. Wait for a while without turning off the printer.
The prints are not what you expected
Cause What to do
Print quality is poor, uneven, too
light, or too dark.
Are the print head nozzles clogged?
If the nozzles are clogged, the print quality is reduced. Print the nozzle check pattern.
If you replace the ink cartridges while the printer is turned off, the remaining of the ink
cannot be detected correctly so that the Ink Check light is not on even the ink cartridge is
needed to be replaced or you cannot print correctly. Be sure to follow the instructions in
this manual to replace the ink cartridge.
See “Replacing Ink Cartridges” on page 56
Is there any gap in the print head during bidirectional printing?
With bidirectional printing, the print head prints while moving left and right. If the print
head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines
are misaligned with bidirectional printing, adjust the gap.
See “Print head alignment” on page 67
Are you using a genuine Epson ink cartridge?
If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed
image may be changed because the ink end is not correctly detected. Be sure to use the
correct ink cartridge.
Are you using an old ink cartridge?
The print quality decreases when an old ink cartridge is used. Replace the old ink cartridge
with a new one. Be sure to use the ink cartridge before the expiry date.
Did you open the front cover during printing?
If the front cover is opened during printing, the carriage stops suddenly causing
unevenness in the color. Do not open the front cover during printing.
Does INK LOW appear on the LCD panel?
The print quality may decrease when the ink is nearly expended. Replac e the ink cartridge
with a new one. If the print quality is not good after replacing the ink cartridge, perform
head cleaning a few times.
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Epson Stylus Pro 9860 User's Guide
Cause What to do
Problem Solver
The print is not positioned properly
on the paper.
Left/right ruled lines are bumpy.
Have you specified the print area?
Check the print area in the settings of the application and printer.
Is the paper size setting correct?
If the Paper Size setting and the size of the act ual paper do not match, the print may not be
where you want it, or part of it may be cut off. In this case, check the print settings.
Is the paper skewed?
If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it is skewed.
In this case, the print will not be in the print area. Set PAPER SKEW CHECK to ON in the Menu
mode.
See “PRINTER SETUP” on page 17
Does the print data fit within the paper width?
If the print image is bigger than the paper width, printing normally stops. However, if the
PAPER SIZE CHECK is OFF, the paper is printed even if the paper width is exceeded. Set
PAPER SIZE CHECK to ON in the Menu mode.
See “PRINTER SETUP” on page 17
Is the roll paper margin set to 15 mm or 35 mm?
With auto rotation, or if you print to the full width of the paper (printing at A1 vertical size
on 24 -in ch w id e ro ll pa pe r, o r pr in tin g a t A2 hor iz ont al si ze ), i f th e ROLL PAPER MARGIN is
set to 15 mm or 35 mm, the data extending beyond the print area on the right side of the
paper is not printed. Set ROLL PAPER MARGIN to 3 mm.
See “PRINTER SETUP” on page 17
Is the print head misaligned (leaving gaps)? (during bidirectional printing)
With bidirectional printing, the print head prints while moving left and right. If the print
head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines
are misaligned with bidirectional printing, adjust the gap.
See “Print head alignment” on page 67
The printed surface is scuffed or
soiled.
The paper is creased.
The back of the printed paper is
soiled.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For information
about the media types and appropriate settings for printing on paper from other
manufacturers or when using a raster image processor (RIP), please refer to the handling
instructions for the paper, or contact the retailer of the paper or the manufacturer of the
RIP.
Is the print head scuffing the printed surface with thick paper?
When using thick paper, the print head may scuff the printed surface. In this case, set
PLATEN GAP to a point between WIDE and WIDEST.
See “PRINTER SETUP” on page 17
Are you using the printer at normal room temperature?
Epson's special paper should be used at normal room temperature (temperature: 15 to
25˚C, humidity: 40 to 60%). For information about paper such as thin paper from other
manufacturers that requires special handling, refer to the relevant handling instructions.
When using paper other than Epson special media, have you set the paper
characteristics?
When using paper other than Epson special media, set the paper characteristics (custom
paper) before printing.
Set PAPER SIZE CHECK to ON in the Menu mode.
If the print image is bigger than the paper width and the PAPER SIZE CHECK is OFF, the
image is still printed extending beyond the print area, causing the inside of the printer to
become soiled. In order to keep the inside of the printer clean, set PAPER SIZE CHECK to
ON in the Menu mode.
See “PRINTER SETUP” on page 17
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Epson Stylus Pro 9860 User's Guide
Cause What to do
Problem Solver
Too much ink is being released.
Is the Media Type setting correct?
Make sure that the paper settings of the printer match the paper that you are using. The
discharge of ink is controlled in accordance with the media type. If you print on plain
paper using the photo paper setting, too much ink will be discharged for the type of
paper.
Feeding or ejecting troubles
Cause What to do
Unable to feed or eject paper.
Is the paper loaded in the right position?
Refer to the following for the correct position to load the paper.
See “Paper Handling” on page 25
If the paper is loaded correctly, check the condition of the paper that you are using.
Is the paper loaded vertically?
Single sheets should always be loaded vertically. If they are loaded horizontally, the p aper
is not recognized and an error occurs.
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
Is the paper damp?
Do not use paper that is damp. Also, paper should be left in the bag until you intend to use
it. If it is left out for a long time the paper curls up and gets damp s o that it does not feed
properly.
Unable to rewind the roll paper.
Is the paper wavy or slack?
Single sheet paper becomes wavy or slack due to changes in temperature or humidity
which may result in the printer being unable to recognize the paper size correctly. In this
case, flatten the paper before loading it in the printer.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For information
about the paper types and appropriate settings for printing on paper from other
manufacturers or when using a raster image processor (RIP), please refer to the handling
instructions for the paper, or contact the retailer of the paper or the manufacturer of the
RIP.
Are you using the printer at normal room temperature?
Epson special media should be used at normal room temperature (temperature:15 to
25˚C, humidity: 40 to 60%).
For the appropriate temperature for non-Epson special media, see the instructions
supplied with the paper.
Is the paper jammed in the printer?
Open the front cover of the printer and check that there are no paper jams or foreign
objects in the printer. If there is a paper jam, remove the paper while referring to the
following.
See “To remove jammed paper, follow the steps below:” on page 84
Is the status of the printer after the paper cut but in the READY state?
Rewinds the roll paper automatically wh en pressing the
after cutting the paper. If you use the optional Auto Take-up Reel Unit, the printer does
not rewind the paper.
button in the waiting mode
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Epson Stylus Pro 9860 User's Guide
Cause What to do
Problem Solver
The paper is jammed.
To remove jammed paper, follow the steps below:
1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper
insertion slot.
2. Make sure that the Pause light is not flashing, and then press the button to release
the paper presser.
3. Rewind the roll paper.
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Epson Stylus Pro 9860 User's Guide
Problem Solver
Cause What to do
The paper is jammed 4. Open the front cover if the paper is jammed inside the printer.
Caution:
Be careful not to touch the cables around the print head; otherwise, the printer may be
damaged.
5. Carefully remove the jammed paper.
Be careful not to touch the roller, ink absorption, and ink tubes inside the printer.
6. Close the front cover, and then turn the printer off and back on.
To load the paper, see the following section.
“Using Roll Paper” on page 25
“Using Cut Sheet Media” on page 32
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Epson Stylus Pro 9860 User's Guide
Other troubles
Cause What to do
Problem Solver
Color ink runs out quickly even
when printing black data.
The paper is not cut cleanly.
The red light is on inside the
printer.
The plastic part in the roll paper
cover comes off.
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that ink for all colors is
consumed. (The ink for all colors is consumed during cleaning.) However, when you
specify nozzles using CLEAN COLOR PAIRS from the MAINTENANCE menu, you can select
which nozzles to clean and thereby save ink.
See “Head cleaning” on page 65
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See “Replacing the Cutter” on page 60
This is not a failure.
The red light is a lamp inside the printer.
Reattach the part.
Reattach the plastic part from the rear side of the printer, keeping the roll paper cover
closed. Insert the part from its top edge into the roll paper cover.
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Epson Stylus Pro 9860 User's Guide
Where To Get Help
Where To Get Help
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the
product.)
Help for Users in North America
Epson provides the technical support services listed
below.
Speak to a Support Representative
Dial: (562) 276‐1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
❏ Computer configuration
❏ Description of the problem
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in
the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
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Epson Stylus Pro 9860 User's Guide
Where To Get Help
Epson HelpDesk (Phone: +0800212873)
Our HelpDesk team can help you with the following
over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
Telephone
number
02-23416969 02-23417070 No.20, Beiping E. Rd.,
02-27491234 02-27495955 1F., No.16, Sec. 5,
02-32340688 02-32345299 No.1, Ln. 359, Sec. 2,
039-605007 039-600969 No.342-1, Guangrong
038-312966 038-312977 No.87, Guolian 2nd Rd.,
02-82273300 02-82278866 5F.-1, No.700,
03-2810606 03-2810707 No.413, Huannan Rd.,
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1,
04-23291388 04-23291338 3F., No.510, Yingcai Rd.,
Fax
number
Address
Zhongzheng Dist.,
Taipei City 100, Taiwan
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
Rd., Luodong
Township, Yilan County
265, Taiwan
Hualien City, Hualien
County 970, Taiwan
Zhongzheng Rd.,
Zhonghe City, Taipei
County 235, Taiwan
Pingzhen City, Taoyuan
County 324, Taiwan
Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
West Dist., Taichung
City 403, Taiwan
Telephone
number
04-23805000 04-23806000 No.530, Sec. 4, Henan
05-2784222 05-2784555 No.463, Zhongxiao Rd.,
06-2221666 06-2112555 No.141, Gongyuan N.
07-5520918 07-5540926 1F., No.337, Minghua
07-3222445 07-3218085 No.51, Shandong St.,
08-7344771 08-7344802 1F., No.113, Shengli Rd.,
Fax
number
Address
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
East Dist., Chiayi City
600, Taiwan
Rd., North Dist., Tainan
City 704, Taiwan
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
Pingtung City,
Pingtung County 900,
Taiwan
Help for Users in Australia
Epson Australia wishes to provide you with a high level
of customer service. In addition to your product
documentation, we provide the following sources for
obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
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Epson Stylus Pro 9860 User's Guide
Where To Get Help
Phone: 1300 361 054
Fax: (02) 8899 3789
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following
over the phone:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over
the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Help for Users in Vietnam
Contacts for information, support, and services are:
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Epson Stylus Pro 9860 User's Guide
Where To Get Help
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
❏ Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
Epson India Head Office - Bangalore
Phone: 080-30515000
Fax: 30515005
Epson India Regional Offices:
Location Telephone
number
Mumbai 022-28261515 /
16/17
Delhi 011-30615000 011-30615005
Chennai 044-30277500 044-30277575
Fax number
022-28257287
Help for Users in Malaysia
Contacts for information, support, and services are:
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone: 603-56288222
Kolkata 033-22831589 / 90 033-22831591
Hyderabad 040-66331738/ 39 040-66328633
Cochin 0484-2357950 0484-2357950
Coimbatore 0422-2380002 NA
Pune 020-30286000 /
30286001
/30286002
Ahmedabad 079-26407176 / 77 079-26407347
020-30286000
Helpline
For Service, Product info or to order a cartridge 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM
- 6PM) Prefix local STD code
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Epson Stylus Pro 9860 User's Guide
Where To Get Help
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk
Direct Line:
E-mail:
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over
the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
(63-2) 706 2625
epchelpdesk@epc.epson.com.ph
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Epson Stylus Pro 9860 User's Guide
Product Information
Product Information
System Requirements for the Printer Driver
Your computer should meet the following system
requirements to use the printer driver:
System requirements
Depends on the specifications of the RIP (Raster Image
Processor) you are using.
Printer Specifications
Printing
Resolution
Print direction
Control code
RAM
Character tables
Character sets
Paper feed method
Paper path
Dimensions
Weight
(Total of printer,
stand, and paper
basket)
Maximum 2880 × 1440 dpi
Bidirectional
ESC/P2
256 MB for Main
65 MB for Network
PC 437 (US, Standard Europe)
EPSON Courier 10 cpi
Friction
Roll paper
Cut sheet (manual insertion)
Width: 1864 mm
Depth: 667 mm
Height: 1218 mm
Approx. 135 kg without the ink
cartridges
Printing
method
Nozzle
configuration
Character
mode
* characters per inch
Raster
graphic
mode
Horizontal
resolution
360 dpi* 1125.6 mm
720 dpi 1125.6 mm
1440 dpi 1125.6 mm
On-demand ink jet
Black: 360 nozzles × 1
Color: 360 nozzles × 5
(Cyan, Magenta, Light Cyan, Light
Magenta, Yellow)
Character
Pitch
10 cpi* 437
Printable
width
(44.31")
(44.31")
(44.31")
Printing Column
Available
dots
15,953
31,906
63,813
* dots per inch
2880 dpi 1125.6 mm
(44.31")
127,627
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Product Information
Electrical
Rated voltage
Input voltage
range
Rated frequency
range
Input frequency
range
Rated current
Power
consumption
AC 100-240 V
AC 90 to 264 V
50 to 60 Hz
49.5 to 60.5 Hz
1.0 to 0.5 A
Approx. 80 W
Approx. 16 W or below in
Sleep mode
Approx. 1 W or below in Power
off mode
Ink cartridges
Colors
Cartridge life
Temperature
Black
Cyan
Magenta
Yellow
Light Cyan
Light Magenta
See the date printed on the package if
unopened.
Storage
(uninstalled)
Storage
(installed)
-20 to 40ºC
(-4 to 104ºF)
1 month at 40ºC
(104ºF)
-20 to 40ºC
(-4 to 104ºF)
1 month at 40ºC
(104ºF)
Capacity
Dimensions
700 ml
(W) 40 mm × (D) 320 mm × (H) 107 mm
Note:
❏ The ink cartridges that are installed for the very
first time are partly used during initial setup. In
order to produce high-quality prints, the print head
in your printer will be fully charged with ink. This
one-off process consumes a quantity of ink and
therefore these cartridges may print fewer pages
compared to subsequent ink cartridges.
❏ Actual ink consumption may vary depending on
the images that you are printing, the paper type
that you are using, the frequency of your printings
and environmental conditions such as
temperature.
❏ Ink is consumed during the following operations:
print head cleaning and ink charging when an ink
cartridge is installed.
❏ To maintain print quality, we recommend printing
a few pages on a regular basis.
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Product Information
Environmental
Temperature
Humidity
* Without condensation
** Stored in shipping container
Operational conditions (temperature and humidity):
Operation 10 to 35ºC
(50 to 95ºF)
Print Quality
Guarantee
Storage -20 to 40ºC
Operation 20 to 80% RH*
Print Quality
Guarantee
Storage 5 to 85% RH**
15 to 25ºC
(59 to 77ºF)
(-4 to 104ºF)
40 to 60% RH*
Interface
Your printer is equipped with a USB interface and an
Ethernet interface.
USB interface
Hi-Speed USB - Compatible with the USB 2.0
Specification.
Ethernet interface
The printer has a built-in Ethernet interface. Use a
10BASE-T, 100BASE-TX STP (shielded twisted-pair)
cable via the RJ-45 connector to connect to a network.
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Software License Terms
Software License Terms
Open Source Software Licenses
Bonjour
This printer product includes the open source software programs which apply the Apple Public Source License
Version1.2 or its latest version ("Bonjour Programs").
We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its
latest version until five (5) years after the discontinuation of same mode l o f t h is p ri n te r pr o du c t. If yo u de s ir e to r ec ei ve
the source code of the Bonjour Programs, please see the "Contacting Customer Support" in Appendix or Printing
Guide of this User's Guide, and contact the customer support of your region.
You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License
Version1.2 or its latest version.
These Bonjour Programs are WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The Apple Public Source License Version1.2 is as follows. You also can see the Apple Public Source License Version1.2
at http://www.opensource.apple.com/apsl/.
APPLE PUBLIC SOURCE LICENSE
Version 2.0 - August 6, 2003
1. General; Definitions. This License applies to any program or other work which Apple Computer, Inc. ("Apple")
makes publicly available and which contains a notice placed by Apple identifying such program or work as "Original
Code" and stating that it is subject to the terms of this Apple Public Source License version 2.0 ("License"). As used in
this License:
1.1 "Applicable Patent Rights" mean: (a) in the case where Apple is the grantor of rights, (i) claims of patents that are
now or hereafter acquired, owned by or assigned to Apple and (ii) that cover subject matter contained in the Original
Code, but only to the extent necessary to use, reproduce and/or distribute the Original Code without infringement;
and (b) in the case where You are the grantor of rights, (i) claims of patents that are now or hereafter acquired, owned
by or assigned to You and (ii) that cover subject matter in Your Modifications, taken alone or in combination with
Original Code.
1.2 "Contributor" means any person or entity that creates or contributes to the creation of Modifications.
1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any
Modifications, and/or any respective portions thereof.
1.4 "Externally Deploy" means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or
indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to
provide a service, including but not limited to delivery of content, through electronic communication with a client
other than You.
1.5 "Larger Work" means a work which combines Covered Code or portions thereof with code not governed by the
terms of this License.
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1.6 "Modifications" mean any addition to, deletion from, and/or change to, the substance and/or structure of the
Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/
or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or
deletion from the contents of a file containing Covered Code; and/or (b) any new file or other representation of
computer program statements that contains any part of Covered Code.
1.7 "Original Code" means (a) the Source Code of a program or other work as originally made available by Apple under
this License, including the Source Code of any updates or upgrades to such programs or works made available by
Apple under this License, and that has been expressly identified by Apple as such in the header file(s) of such work; and
(b) the object code compiled from such Source Code and originally made available by Apple under this License
1.8 "Source Code" means the human readable form of a program or other work that is suitable for making
modifications to it, including all modules it contains, plus any associated interface definition files, scripts used to
control compilation and installation of an executable (object code).
1.9 "You" or "Your" means an individual or a legal entity exercising rights under this License. For legal entities, "You" or
"Your" includes any entity which controls, is controlled by, or is under common control with, You, where "control"
means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or
otherwise, or (b) ownership of fifty percent (50%) or more of the outstanding shares or beneficial ownership of such
entity.
2. Permitted Uses; Conditions & Restrictions. Subject to the terms and conditions of this License, Apple hereby grants
You, effective on the date You accept this License and download the Original Code, a world-wide, royalty-free,
non-exclusive license, to the extent of Apple's Applicable Patent Rights and copyrights covering the Original Code, to
do the following:
2.1 Unmodified Code. You may use, reproduce, display, perform, internally distribute within Your organization, and
Externally Deploy verbatim, unmodified copies of the Original Code, for commercial or non-commercial purposes,
provided that in each instance:
(a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and
disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to
this License; and
(b) You must include a copy of this License with every copy of Source Code of Covered Code and documentation You
distribute or Externally Deploy, and You may not offer or impose any terms on such Source Code that alter or restrict
this License or the recipients' rights hereunder, except as permitted under Section 6.
2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally distribute within
Your organization, and Externally Deploy Your Modifications and Covered Code, for commercial or
non-commercial purposes, provided that in each instance You also meet all of these conditions:
(a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered Code;
(b) You must duplicate, to the extent it does not already exist, the notice in Exhibit A in each file of the Source Code of
all Your Modifications, and cause the modified files to carry prominent notices stating that You changed the files and
the date of any change; and
(c) If You Externally Deploy Your Modifications, You must make Source Code of all Your Externally Deployed
Modifications either available to those to whom You have Externally Deployed Your Modifications, or publicly
available. Source Code of Your Externally Deployed Modifications must be released under the terms set forth in this
License, including the license grants set forth in Section 3 below, for as long as you Externally Deploy the Covered Code
or twelve (12) months from the date of initial External Deployment, whichever is longer. You should preferably
distribute the Source Code of Your Externally Deployed Modifications electronically (e.g. download from a web
site).
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2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or
Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as
in related documentation, stating that Source Code of the Covered Code is available under the terms of this License
with information on how and where to obtain such Source Code.
2.4 Third Party Rights. You expressly acknowledge and agree that although Apple and each Contributor grants the
licenses to their respective portions of the Covered Code set forth herein, no assurances are provided by Apple or any
Contributor that the Covered Code does not infringe the patent or other intellectual property rights of any other
entity. Apple and each Contributor disclaim any liability to You for claims brought by any other entity based on
infringement of intellectual property rights or otherwise. As a condition to exercising the rights and licenses granted
hereunder, You hereby assume sole responsibility to secure any other intellectual property rights needed, if any. For
example, if a third party patent license is required to allow You to distribute the Covered Code, it is Your responsibility
to acquire that license before distributing the Covered Code.
3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby
grant to any person or entity receiving or distributing Covered Code under this License a non-exclusive, royalty-free,
perpetual, irrevocable license, under Your Applicable Patent Rights and other intellectual property rights (other than
patent) owned or controlled by You, to use, reproduce, display, perform, modify, sublicense, distribute and Externally
Deploy Your Modifications of the same scope and extent as Apple's licenses under Sections 2.1 and 2.2 above.
4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the
terms of this License and distribute the Larger Work as a singl e p ro d uc t . In e a ch s u ch i ns t ance, You must make sure the
requirements of this License are fulfilled for the Covered Code or any portion thereof.
5. Limitations on Patent License. Except as expressly stated in Section 2, no other patent rights, express or implied, are
granted by Apple herein. Modifications and/or Larger Works may require additional patent licenses from Apple
which Apple may grant in its sole discretion.
6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability
obligations and/or other rights consistent with the scope of the license granted herein ("Additional Terms") to one or
more recipients of Covered Code. However, You may do so only on Your own behalf and as Your sole responsibility,
and not on behalf of Apple or any Contributor. You must obtain the recipient's agreement that any such Additional
Terms are offered by You alone, and You hereby agree to indemnify, defend and hold Apple and every Contributor
harmless for any liability incurred by or claims asserted against Apple or such Contributor by reason of any such
Additional Terms.
7. Versions of the License. Apple may publish revised and/or new versions of this License from time to time. Each
version will be given a distinguishing version number. Once Original Code has been published under a particular
version of this License, You may continue to use it under the terms of that version. You may also choose to use such
Original Code under the terms of any subsequent version of this License published by Apple. No one other than Apple
has the right to modify the terms applicable to Covered Code created under this License.
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8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not
fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be
incomplete or contain inaccuracies. You expressly acknowledge and agree that use of the Covered Code, or any
portion thereof, is at Your sole and entire risk. THE COVERED CODE IS PROVIDED "AS IS" AND WITHOUT
WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND APPLE AND APPLE'S LICENSOR(S)
(COLLECTIVELY REFERRED TO AS "APPLE" FOR THE PURPOSES OF SECTIONS 8 AND 9) AND ALL
CONTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF
ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. APPLE AND
EACH CONTRIBUTOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF
THE COVERED CODE, THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR
REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE, AN APPLE AUTHORIZED REPRESENTATIVE OR
ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that the Covered Code is not intended
for use in the operation of nuclear facilities, aircraft navigation, communication systems, or air traffic control
machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or
environmental damage.
9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL APPLE
OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE
COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A THEORY OF CONTRACT,
WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE, EVEN IF APPLE
OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS
DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to You for all damages (other
than as may be required by applicable law) under this License exceed the amount of fifty dollars ($50.00).
10. Trademarks. This License does not grant any rights to use the trademarks or trade names "Apple", "Apple
Computer", "Mac", "Mac OS", "QuickTime", "QuickTime Streaming Server" or any other trademarks, service marks,
logos or trade names belonging to Apple (collectively "Apple Marks") or to any trademark, service mark, logo or trade
name belonging to any Contributor. You agree not to use any Apple Marks in or as part of the name of products
derived from the Original Code or to endorse or promote products derived from the Original Code other than as
expressly permitted by and in strict compliance at all times with Apple's third party trademark usage guidelines which
are posted at http://www.apple.com/legal/guidelinesfor3rdparties.html.
11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest
in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original
Code and any Modifications made by or on behalf of Apple ("Apple Modifications"), and such Apple Modifications
will not be automatically subject to this License. Apple may, at its sole discretion, choose to license such Apple
Modifications under this License, or on different terms from those contained in this License or may choose not to
license them at all.
12. Termination.
12.1 Termination. This License and the rights granted hereunder will terminate:
(a) automatically without notice from Apple if You fail to comply with any term(s) of this License and fail to cure such
breach within 30 days of becoming aware of such breach;
(b) immediately in the event of the circumstances described in Section 13.5(b); or
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(c) automatically without notice from Apple if You, at any time during the term of this License, commence an action
for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement
against You in that instance.
12.2 Effect of Termination. Upon termination, You agree to immediately stop any further use, reproduction,
modification, sublicensing and distribution of the Covered Code. All sublicenses to the Covered Code which have
been properly granted prior to termination shall survive any termination of this License. Provisions which, by their
nature, should remain in effect beyond the termination of this License shall survive, including but not limited to
Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of
any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will
be without prejudice to any other right or remedy of any party.
13. Miscellaneous.
13.1 Government End Users. The Covered Code is a "commercial item" as defined in FAR 2.101. Government software
and technical data rights in the Covered Code include only those rights customarily provided to the public as defined
in this License. This customary commercial license in technical data and software is provided in accordance with FAR
12.211 (Technical Data) and 12.212 (Computer Software) and, for Department of Defense purchases, DFAR
252.227-7015 (Technical Data -- Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or
Computer Software Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only
those rights set forth herein.
13.2 Relationship of Parties. This License will not be construed as creating an agency, partnership, joint venture or any
other form of legal association between or among You, Apple or any Contributor, and You will not represent to the
contrary, whether expressly, by implication, appearance or otherwise.
13.3 Independent Development. Nothing in this License will impair Apple's right to acquire, license, develop, have
others develop for it, market and/or distr i bu t e te c hn o l og y o r p r od u c ts t h at p er f orm the same or similar functions as, or
otherwise compete with, Modifications, Larger Works, technology or products that You may develop, produce,
market or distribute.
13.4 Waiver; Construction. Failure by Apple or any Contributor to enforce any provision of this License will not be
deemed a waiver of future enforcement of that or any other provision. Any law or regulation which provides that the
language of a contract shall be construed against the drafter will not apply to this License.
13.5 Severability. (a) If for any reason a court of competent jurisdiction finds any provision of this License, or portion
thereof, to be unenforceable, that provision of the License will be enforced to the maximum extent permissible so as to
effect the economic benefits and intent of the parties, and the remainder of this License will continue in full force and
effect. (b) Notwithstanding the foregoing, if applicable law prohibits or restricts You from fully and/or specifically
complying with Sections 2 and/or 3 or prevents the enforceability of either of those Sections, this License will
immediately terminate and You must immediately discontinue any use of the Covered Code and destroy all copies of it
that are in your possession or control.
13.6 Dispute Resolution. Any litigation or other dispute resolution between You and Apple relating to this License
shall take place in the Northern District of California, and You and Apple hereby consent to the personal jurisdiction
of, and venue in, the state and federal courts within that District with respect to this License. The application of the
United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect
to the subject matter hereof. This License shall be governed by the laws of the United States and the State of California,
except that body of California law concerning conflicts of law.
Where You are located in the province of Quebec, Canada, the following clause applies: The parties hereby confirm
that they have requested that this License and all related documents be drafted in English. Les parties ont exigé que le
présent contrat et tous les documents connexes soient rédigés en anglais.
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EXHIBIT A.
"Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved.
This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple
Public Source License Version 2.0 (the 'License'). You may not use this file except in compliance with the License.
Please obtain a copy of the License at http://www.opensource.apple.com/apsl/ and read it before using this file.
The Original Code and all software distributed under the License are distributed on an 'AS IS' basis, WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH
WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT. Please see the
License for the specific language governing rights and limitations under the License."
Other Software Licenses
Info-ZIP copyright and license
This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document should be available at
ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at http://www.info-zip.org/pub/infozip/
license.html.
Copyright © 1990-2007 Info-ZIP. All rights reserved.
For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz,
David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith
Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it
and redistribute it freely, subject to the above disclaimer and the following restrictions:
1. Redistributions of source code (in whole or in part) must retain the above copyright notice, definition,
disclaimer, and this list of conditions.
2. Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright
notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided
with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary
(including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as
long as the normal SFX banner has not been removed from the binary or disabled.
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