Epson STYLUS PRO 9700, STYLUS PRO 7710, STYLUS PRO 7700 User Manual

User’s Guide

NPD4075-00 EN

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Copyrights and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON

and EPSON STYLUS® are registered trademarks, and Exceed Your Vision is a trademark of Seiko Epson Corporation.

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and Macintosh® are registered trademarks of Apple Inc.

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is a registered trademark of International Business Machines Corporation.

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This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp://ftp.info-zip.org/ pub/infozip/license.html indefinitely.

Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White

This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software.Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:

- Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.

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General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Contents

Copyrights and Trademarks

Safety Instructions

Important Safety Instructions................. 6

Warning, Cautions, and Notes............... 6

When choosing a place for this product. . . . . . . . 6

When setting up this product............... 6

When using this product................... 7

When handling the ink cartridges............ 8

When transporting this product............. 8

Introduction

Features................................. 9

Printer Parts............................. 10

Front section.......................... 10

Rear section........................... 10

The Control Panel

Buttons, Lights, and Messages................ 11

Buttons .............................. 11

Lights................................ 12

Display............................... 13

Menu Mode............................. 15

Using the Menu mode.................... 15

Menu list............................. 18

Details of Menu mode.................... 20

Maintenance Mode........................ 27

Maintenance mode list................... 27

Paper Handling

Supported Media......................... 28

Roll paper............................. 28

Cut sheet............................. 28

Using Roll Paper.......................... 29

Loading roll paper....................... 29

Cutting the roll paper.................... 33

Removing the roll paper.................. 34

Using Cut Sheet Media..................... 36

Loading cut sheet smaller than A3 size. . . . . . . . 36

Loading cut sheet A3 size or larger / thick paper

.................................... 37

Ejecting Paper............................ 39

For roll paper.......................... 39

For cut sheet media...................... 39

Using the paper basket and paper guides...... 40

Using Auto Take-up Reel Unit (For Epson

Stylus Pro 9700/9710 only)................ 44

Printable area.......................... 50

Basic Settings

Print Settings............................ 52

Printing procedures (Windows)............. 52

Printing procedures (Mac OS X)............ 53

Checking the printer status................ 57

When problem occurs during printing........ 57

Canceling Printing........................ 58

Canceling printing using the computer

(Windows)............................ 58

Canceling printing using the computer (Mac

OS X)................................ 59

Canceling printing using the printer. . . . . . . . . . 59

Changing the Black Ink..................... 59

Options and Consumable Products

Maintenance

Daily Maintenance........................ 62

Instructions for placing the printer.......... 62

Notes for when you are not using the printer

.................................... 62

Instructions for using paper................ 62

Replacing Ink Cartridges.................... 64

When ink needs to be replaced/When ink

gets low.............................. 64

Confirming the ink cartridge remaining....... 64

About ink cartridges..................... 66

Replacing ink cartridges.................. 67

Replacing the Maintenance Tank.............. 68

Confirming the empty space of the

maintenance tank....................... 68

Replacing the maintenance tank............ 69

Replacing the Cutter....................... 70

Adjusting the Print Head.................... 72

Nozzle check........................... 73

Head cleaning.......................... 75

Power cleaning......................... 77

Automatic maintenance function............ 78

Print head alignment..................... 79

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Contents

Cleaning the Printer....................... 82

Cleaning outside of the printer.............. 82

Cleaning inside of the printer.............. 82

Keeping the Printer........................ 84

If you do not use your printer for a long time

.................................... 84

I f y ou h av e n ot us ed y ou r p ri nt er f or mo re th an

six months............................ 84

Protecting the print head.................. 84

Transporting the Printer.................... 85

Repacking the printer.................... 85

Transporting the printer.................. 85

Setting up the printer after transporting. . . . . . . 86

Problem Solver

Error Messages on the LCD Panel............. 87

Error messages......................... 87

When the maintenance request occurs........ 93

When the call for service occurs............. 93

Troubleshooting.......................... 94

You cannot print (because the printer does not

work)................................ 94

The printer sounds like it is printing, but

nothing prints.......................... 97

The prints are not what you expected......... 98

Feeding or ejecting troubles............... 102

Other troubles......................... 105

Using the Printer Software (Windows)

Printer Software Introduction............... 106

Printer driver......................... 106

EPSON Status Monitor 3................. 107

EPSON LFP Remote Panel 2.............. 107

Accessing the Printer Driver................ 107

From Windows applications.............. 107

From the Printer icon................... 108

Getting Information Through Online Help...... 109

Using the Printer Utilities.................. 110

Using EPSON Status Monitor 3............ 111

Uninstalling the Printer Software............. 113

Uninstalling the printer driver............. 113

Uninstalling EPSON LFP Remote Panel 2..... 114

Using the Printer Software (Mac OS X)

Printer Software Introduction............... 115

Printer driver......................... 115

EPSON Printer Utility3.................. 116

EPSON StatusMonitor................... 116

EPSON LFP Remote Panel 2.............. 116

Accessing the Printer Driver................ 117

Accessing the Page Setup dialog............ 117

Accessing the Print dialog................ 117

Getting Information Through Online Help...... 118

Using Printer Utilities..................... 118

Accessing EPSON Printer Utility3.......... 119

Using EPSON StatusMonitor.............. 119

Uninstalling the Printer Software............. 120

Uninstalling the printer driver............. 120

Uninstalling EPSON LFP Remote Panel 2..... 122

Variety of Printings

Color Adjustment by the Printer Driver........ 123

For Windows......................... 123

For Mac OS X......................... 124

Black-and-White Printing.................. 126

For Windows......................... 126

For Mac OS X......................... 127

Borderless Printing....................... 129

Supported media type................... 129

Application settings..................... 130

Printer driver settings................... 130

Roll paper cut for borderless printing........ 133

Enlarge or Reduce Size Printing.............. 134

Fit to Page............................ 134

Fit to Roll Paper Width (Windows only)..... 136

Custom.............................. 137

Pages Per Sheet Printing................... 138

For Windows......................... 138

For Mac OS X......................... 139

Poster Printing.......................... 139

Joining the sheets together along the guide. . . . 141

Printing on Custom Paper.................. 144

For Windows......................... 144

For Mac OS X......................... 145

Banner Printing on Roll Paper............... 147

Application settings..................... 147

Printer driver settings................... 147

Printing with Non-Epson Media............. 150

Setting the custom paper in the printer....... 150

Customize the Items of the Printer Driver. . . . . . 153

Saving the printer driver settings........... 153

Menu arrangement..................... 155

Exporting or Importing.................. 156

Using Layout Manager.................... 157

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Contents

Printing with Layout Manager............. 158

Using Color Management.................. 159

Color management by Driver ICM

(Windows only)....................... 160

Color management by Host ICM (Windows)

................................... 162

Color management by ColorSync (Mac OS X)

................................... 163

Color management by application.......... 164

Paper Information

Paper Information........................ 166

Roll paper............................ 167

Cut sheet............................ 174

Where To Get Help

Technical Support Web Site................. 176

Contacting Epson Support.................. 176

Before Contacting Epson................. 176

Help for Users in North America........... 177

Help for Users in Europe................. 177

Help for Users in Australia............... 177

Help for Users in Singapore............... 178

Help for Users in Thailand................ 178

Help for Users in Vietnam................ 178

Help for Users in Indonesia............... 178

Help for Users in Hong Kong.............. 179

Help for Users in Malaysia................ 179

Help for Users in India.................. 179

Help for Users in the Philippines........... 180

Product Information

System Requirements for the Printer Driver. . . . . 181

System requirements.................... 181

Connection requirements................ 181

Printer Specifications...................... 182

Printing............................. 182

Electrical............................. 183

Ink cartridges......................... 183

Environmental........................ 184

Standards and Approvals................. 185

Interface............................. 185

Index

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Safety Instructions

Important Safety Instructions

Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer.

Warning, Cautions, and Notes

Warning:

must be followed carefully to avoid bodily injury.

Caution:

must be observed to avoid damage to your equipment.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is

larger than this product. This product will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in

temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

❏ Place this product near a wall outlet where the

plug can be easily unplugged.

When setting up this product

❏ Do not block or cover the openings in this

product’s cabinet.

Note:

contain important information and useful tips on the operation of this printer.

❏ Do not insert objects through the slots. Take care

not to spill liquid on this product.

❏ This product’s power cord is for use with this

product only. Use with other equipment may result in fire or electric shock.

❏ Connect all equipment to properly grounded

power outlets. Avoid using outlets on the same circuit as copiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall

switches or automatic timers.

❏ Keep the entire computer system away from

potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on

the product’s label.

❏ Use only the power cord that comes with this

product. Use of another cord may result in fire or electric shock.

❏ Do not use a damaged or frayed power cord.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Safety Instructions

❏ If you use an extension cord with this product,

make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to

qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the printer in Germany, observe

the following:

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

When using this product

❏ Do not put your hand inside this product or

touch the ink cartridges during printing.

❏ Do not move the print heads by hand; otherwise

you may damage this product.

❏ Always turn the product off using the Power

button on the control panel. When this button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

❏ If damage occurs to the plug, replace the cord set

or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Safety Instructions

When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children

and do not drink.

❏ If ink gets on your skin, wash it off with soap and

water. If it gets in your eyes, flush them immediately with water.

❏ Shake the ink cartridge well before installing it for

best results.

❏ If you remove an ink cartridge for later use,

protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

When transporting this product

❏ Before transporting the printer, make sure the

print heads are in the home (far right) position.

Caution:

Do not shake cartridges (that have been installed previously) with too much force.

❏ Use the ink cartridge before the date printed on

its package.

❏ Use up the ink cartridge within six months of

installation for best results.

❏ Do not dismantle the ink cartridges or try to refill

them. This could damage the print head.

❏ Do not touch the green IC chip on the side of the

cartridge. This may affect normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety

of cartridge-related information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Introduction

Large-capacity (350 or 700 ml) ink cartridge

As well as the 150 ml ink cartridge, Epson provides large-capacity (350 or 700 ml) ink cartridges for this printer that realize the high productivity required for professional work.

Features

Epson Stylus Pro 9700/9710 and Epson Stylus Pro 7700/7710 are wide-format ink jet color printers supporting 44-inch and 24-inch paper respectively.

The features of this printer are described below.

Printing with high speed and high resolutions

The two lines of 360 nozzles for each color enables you to print photos with high speed and high resolutions. And the improved feature of the cutter shortens time to cut the roll paper automatically. Your working efficiency is improved substantially.

Pigment inks have greater light fastness and resistance to ozone for reducing fading effect

This opens up the range of uses from printing photos to displays and banners for storefronts using long paper or posters normally subject to fading.

Support for a range of paper types

Epson offers a range of special media for ensuring high-quality printing. By selecting the right paper for the application, whether for indoor or outdoor use (lamination is recommended), you can express a whole new world of art. Also, the printer handles paper up to 1.5-mm thick and can also print on paperboard.

Roll paper remaining

The remaining amount of the roll paper is displayed on the LCD panel. When you remove the roll paper, the barcode (including the paper type, the roll paper length, and the roll length alert value information) is printed on the roll paper edge. This will facilitate paper setting the next time the same paper is used.

High-speed USB 2.0 / Ethernet

You can connect to a network using USB 2.0 or Ethernet.

Borderless printing

Using Auto Expand or Retain Size, you can perform borderless printing.

See “Borderless Printing” on page 129

There is also a borderless poster printing function that allows you to make big posters by simply joining together a number of prints.

See “Poster Printing” on page 139

Automate the post-process by using Auto Take-up Reel Unit (optional)

Auto Take-up Reel Unit winds the roll paper automatically. The Auto Take-up Reel Unit is optional with Epson Stylus Pro 9700/9710.

See “Paper Information” on page 166

Spindleless simplifies the roll paper setting

Since the printer employs a spindleless mechanism, you do not have to set the roll paper to a spindle. This allows you to set the paper in a small space, as well. Tension adjustment is also adjusted automatically according to the media type. You can also set the tension on the LCD panel.

Support two kind of black inks

Both Photo and Matte Black ink are installed in this printer. Photo Black ink realizes smooth results when printing on glossy type papers. Matte Black ink significantly increases black optical density when printing on matte type papers.

Layout Manager function allows you to place the print data made by the various application freely

Using Layout Manager, you can place the multiple print data made by the different application freely on one sheet and print it. This function enables you to make a poster or article for display or reduce the paper to print effectively. (This function is supported by Windows only.)

See “Using Layout Manager” on page 157

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Introduction

Printer Parts

Front section

1. Adapter holder

Fix the roll paper when setting the roll paper.

2. Roll paper cover

Open the roll paper cover when you set or remove the roll paper.

3. Control panel

The control panel consists of buttons, lights, and a liquid crystal display (LCD).

Rear section

1. Maintenance tanks

The tank where the waste ink goes into. There are two maintenance tanks on both sides of Epson Stylus Pro 9700/9710. There is one maintenance tank on the right side of Epson Stylus Pro 7700/7710.

2. USB interface connector

Connects the computer and printer with a USB interface cable.

3. Option interface connector (only for Epson Stylus Pro 9700/9710)

Connects the printer and optional Auto Take-up Reel Unit with a cable.

4. Front cover

Open the front cover when you remove jammed paper and clean the inside of the printer.

5. Paper basket

Receives the ejected paper.

6. Paper guides

Use the paper guides to lead the paper for feeding forward or backward.

7. Ink cover

Open the ink cover when installing the ink cartridges. It slightly opens when you push the the printer’s control panel.

8. Manual box

Place the manual in here. You can set it either on the left or right side of the stand.

button on

4. Network interface connector

Connects the printer to the network with a network interface cable.

5. AC inlet

Plug the power cord.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Buttons, Lights, and Messages

You can check the ink remaining and printer status on the control panel.

5. Paper Source button ( )

❏ Selects a paper source and roll paper cut method.

The icon changes by pressing this button. However, you cannot change the paper source icon to Sheet REMAINING PAPER SETUP is set to ON. When you print from the printer driver, the settings you make on the printer driver have priority over the settings you make on the printer’s control panel.

Icon Explanation

when you set the paper while

Buttons

1. Power button ( )

Turns the printer on or off.

2. Pause/Reset button ( )

❏ The printer enters the PAUSE state when this

button is pressed in the READY state. To cancel the pause, select PAUSE CANCEL on the LCD panel. When selecting JOB CANCEL, it functions as the Reset button. The printer stops printing and clears print data in the printer. After clearing the data, it may take a while to return to the READY state.

❏ The printer returns to the READY state when this

button is pressed in the Menu mode.

❏ Clears errors if it is possible.

See “Error messages” on page 87

3. Cleaning button ( )

Performs the normal cleaning for the print head (all colors). If you notice the print quality has declined, this will improve the print quality.

See “Head cleaning” on page 75

Roll Auto Cut On

Roll Auto Cut Off

Sheet Prints on the sheet.

❏ Returns to the previous level when pressed in the

Menu mode.

6. Paper Feed button ( / )

❏ Feeds the roll paper in the forward or reverse

direction. If you want to feed the paper faster in the forward 3 seconds. You can feed 20 cm of paper in the reverse

❏ If you press these buttons while the paper presser

is released, you can adjust the paper suction in the paper feed path in 3 stages.

See “Loading cut sheet A3 size or larger / thick paper” on page 37

❏ Press the

sheet having a thickness under 0.5 mm, the printer starts paper feeding and then goes to the READY state.

❏ Feeds the sheet in the forward direction when you

press the

direction with one press.

direction, press and hold it for

button when setting a single cut

button.

Prints on the roll paper. It cuts the roll paper automatically after printing each page.

Prints on the roll paper. It does not cut the paper automatically after printing. You need to cut the paper with a cutter manually.

4. Ink Cover Open button ( )

Slightly opens the ink cover, selecting OPEN RIGHT COVER indicated on the display.

❏ Changes the parameter in the forward

reverse parameter in the Menu mode.

order when selecting a desired

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

7. Menu button ( )

❏ Enters the Menu mode when pressed in the

READY state.

See “Menu Mode” on page 15

❏ Enters the PRINTER STATUS menu if pressed

during printing.

See “PRINTER STATUS ” on page 23

❏ When pressed in the Menu mode, a desired menu

can be selected.

8. OK button ( )

❏ Sets the selected parameter in the selected item in

the Menu mode. Executes the item if the selected item is for execution only.

❏ The printer ejects the cut sheet by pressing this

button after printing.

❏ Press this button during ink drying or color chart

drying, the printer stops the operation.

❏ When you press this button while there is no

paper in the printer, you can see the paper feeding procedures on the LCD panel.

9. Paper Cut button ( )

Cut the roll paper by the built-in cutter.

10. Paper Secure button ( )

❏ This button locks or unlocks the paper presser.

When you set the paper, press the button to unlock the paper presser first, and then set the paper. Press the button again so the printer starts feeding the paper and then goes to the READY st ate.

Lights

1 Power light On The printer is on.

Flashing The printer is receiving

the data. The printer is in process of turning off.

Off The printer is off.

2 Paper Check

light

3Ink Check

light

On No paper is loaded in

the paper source. The paper setting is not correct.

Flashing Paper is jammed.

Paper is not loaded straight.

Off The printer is ready to

print data.

On The installed ink

cartridge is expended. The ink cartridge is not installed. The wrong ink cartridge is installed.

❏ When you press this button while REMAINING

PAPER SETUP is ON, a barcode is printed on the

roll paper edge and the paper presser is released.

Flashing The installed ink

cartridge is nearly expended.

Off The printer is ready for

print data.

4 Pause light On The printer is in the

Menu mode or pause mode. The printer has an error.

Off The printer is ready to

print data.

5Paper

Secure light

On The paper presser is

released.

Off The printer is ready to

print data.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Display

1. Messages

Displays the printer status, operation, and error messages.

See “Error Messages on the LCD Panel” on page

See “Details of Menu mode” on page 20

2. Paper Source icon

Displays the paper source and roll paper cut setting. You can select the following paper source icons by pressing the When you print from the printer driver, the settings you make on the printer driver have priority over the settings you make on the printer’s control panel.

button displayed on the LCD panel.

3. Platen Gap icon/Paper Number

Normally, displays the Platen Gap setting.

See “PRINTER SETUP” on page 20

Icon Explanation

None STANDARD

NARROW

WIDE

WIDER

WIDEST

When you select paper number (1 to 10) for CUSTOM PAPER, the number you selected appears.

See “PAPER SETUP” on page 24

4. Roll Paper Margin icon

Displays the paper margin icon with the margins you have selected for the ROLL PAPER MARGIN.

❏ 15mm: When TOP/BOTTOM 15mm is selected.

Icon Explanation

Prints on the roll paper. It cuts the roll paper automatically after printing each page.

When using the optional Auto Take-up Reel Unit, set the Auto switch to Off; otherwise, the printer does not cut the paper.

Prints on the roll paper. It does not cut automatically after printing.

Prints on the sheet.

❏ 35/15mm: When TOP 35/BOTTOM 15mm is

selected.

❏ 45/15mm: When TOP 45/BOTTOM 15mm is

selected.

❏ 3mm: When 3mm is selected.

❏ 15mm: When 15mm is selected.

❏ Auto: When DEFAULT is selected.

See “PRINTER SETUP” on page 20

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

5. Roll Paper Counter icon

Displays the remaining amount of roll paper. When you make the following settings in ROLL PAPER REMAINING of the PAPER SETUP menu, the

icon and the remaining amount of roll paper is

displayed.

❏ REMAINING PAPER SETUP is set to ON.

❏ The length of the roll paper is set for the ROLL

PAPER LENGTH.

❏ The roll length alert value is set for the ROLL

LENGTH ALERT.

See “PAPER SETUP” on page 24

6. Ink cartridge status icon

Displays the remaining amount of ink in each cartridge.

❏ Ink cartridge

Number Ink color

❏ Ink remaining

Icon Description

There is enough ink remaining.

Prepare a new ink cartridge. (flashing) This icon indicates the yellow tank.

The ink is expended so you cannot print. Replace the ink cartridge with a new one. (flashing) This icon indicates the yellow tank.

Cartridge error or no cartridge. (flashing) This icon indicates the yellow tank.

1 Vivid Magenta (VM)

2 Cyan (C)

3 Photo Black (PK)

4 Yellow (Y)

5 Matte Black (MK)

7. Maintenance tank icon

The rightmost icons show the empty space of the maintenance tanks. There are two maintenance icons for Epson Stylus Pro 9700/9710 and one for Epson Stylus Pro 7700/7710.

Icon Description

There is enough empty space in the maintenance tanks.

We recommend you prepare a new maintenance tank. (flashing)

The maintenance tank is at the end of its service life. Replace the maintenance tank with a new one. (flashing)

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

8. Option usage icon

Displays whether options are available to use or not.

Option Icon Description

Auto Take-up Reel Unit

No icon Not connected

Available

Not available

Menu Mode

The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings, directly through the control panel. The control panel shows the printer information, and operations such as nozzle check can be performed using the control panel.

Using the Menu mode

Note:

Press the Menu mode and return to the READY state. Press the

Follow the steps below to use the Menu mode.

button whenever you want to exit the

button to return to the previous step.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

1. Select a menu.

Example: When selecting PRINTER SETUP

Press the button to enter the Menu mode.

The first menu appears on the LCD panel.

Press the / button to select PRINTER

SETUP.

2. There are three cases depending on the items you have selected.

A. When you can select a parameter

Example: When selecting PLATEN GAP in the PRINTER SETUP menu

Press the / button to select PLATEN GAP.

Press the button to enter the PLATEN GAP

item.

Press the button to enter the PRINTER

SETUP menu.

Press the / button to select a parameter

for the item. The current setting is marked with (

Press the button to store the selected

parameter.

Press the button to return to the previous

level, or press the Menu mode.

button to exit the

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

B. When you execute a function

Example: When selecting NOZZLE CHECK in the TEST PRINT menu

In the TEST PRINT menu, press the /

button to select NOZZLE CHECK.

Press the button to enter the NOZZLE

CHECK item.

Press the button to execute the NOZZLE

CHECK.

C. When you want to display the printer information

Example: When selecting INK LEVEL in the PRINTER STATUS menu.

In the PRINTER STATUS menu, press the /

button to select INK LEVEL.

Press the button to enter the INK LEVEL item.

Confirm the remaining ink on the display.

Press the remaining amount of each ink color.

/ button to display the

Example: MATTE BLACK 84%

Press the button to return to the previous

level or press the Menu mode.

button to exit the

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Menu list

Menu Item Parameter

“PRINTER SETUP” on page 20

“TEST PRINT ” on page22NOZZLE CHECK PRINT

PLATEN GAP NARROW, STANDARD, WIDE, WIDER, WIDEST

PAGE LINE ON, OFF

ROLL PAPER MARGIN DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM 15mm,

TOP 45/BOTTOM 15mm, 3mm, 15mm

PAPER SIZE CHECK ON, OFF

PAPER SKEW CHECK ON, OFF

REFRESH MARGIN ON, OFF

AUTO NOZZLE CHECK ON: PERIODICALLY, ON: EVERY JOB, OFF

PRINT NOZZLE PATTERN OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES

INITIALIZE SETTINGS EXECUTE

STATUS SHEET PRINT

NETWORK STATUS SHEET PRINT

JOB INFORMATION PRINT

CUSTOM PAPER PRINT

“MAINTENANCE ” on page 22

“PRINTER STATUS ” on page 23

CUTTER ADJUSTMENT -3.0mm to +3.0mm

CUTTER REPLACEMENT EXECUTE

CLEANING NORMAL CLEANING, CLEAN COLOR PAIRS, POWER

CLEANING

CLOCK SETTING MM/DD/YY HH:MM

VERSION KW0xxxx or KN0xxxx

INK LEVEL (ink color) nn%

MAINTENANCE TANK LEFT nn%

RIGHT nn%

JOB HISTORY No. 0-No. 9

INK xxxxx.xml PAPER xxx cm2

TOTAL PRINTS nnnnnn PAGES

EDM (or myEpsonPrinter) STATUS INITIALIZING, NOT STARTED, ENABLED, DISABLED

LAST UPLOADED MM/DD/YY HH:MM GMT, (NOT UPLOADED)

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

“PAPER SETUP” on page 24

“HEAD ALIGNMENT ” on page 26

“NETWORK SETUP” on page 26

ROLL PAPER REMAINING REMAINING PAPER SETUP

ROLL PAPER LENGTH ROLL LENGTH ALERT

PAPER TYPE Photo Paper

Matte Paper Plain Paper Others CUSTOM PAPER NO PAPER SELECTED

CUSTOM PAPER PAPER NO.1 - 10

PAPER THICKNESS SELECT PAPER TYPE

SELECT THICKNESS

ALIGNMENT AUTO, MANUAL

NETWORK SETUP DISABLE, ENABLE

IP ADDRESS SETTING AUTO, PANEL

IP, SM, DG SETTING IP ADDRESS

000.000.000.000 - 255.255.255.255

SUBNET MASK

000.000.000.000 - 255.255.255.255

DEFAULT GATEWAY

000.000.000.000 - 255.255.255.255

“OPTIONS SETUP” on page 26

BONJOUR ON, OFF

INIT NETWORK SETTING EXECUTE

TAKE UP REEL TAKE UP REEL VERSION

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Details of Menu mode

PRINTER SETUP

* Default settings

Item Parameter Explanation

PLATEN GAP NARROW You can adjust the distance between the print head and paper.

STANDARD *

WIDE

WIDER

WIDEST

❏ STANDARD: Normally, select STANDARD.

❏ When selecting other than STANDARD, the following icon

appears on the LCD panel.

: NARROW

: WIDE

: WIDER

: WIDEST

PAGE LINE ON * You can select whether to print a page line (line along which to

cut) on the roll paper. Select ON if you want to print the page

OFF

ROLL PAPER MARGIN DEFAULT * You can select margins for roll paper.

TOP/BOTTOM15mm

TOP 35/BOTTOM 15mm

TOP 45/BOTTOM 15mm

15mm

3mm

line, or OFF otherwise.

The vertical line may be printed when the roll paper width that is set in the printer driver is smaller than the width of the roll paper that is loaded in the printer.

This setting is available for roll paper only.

❏ DEFAULT:

The top margin of Premium Glossy Photo Paper (250), Premium Semigloss Photo Paper (250), and Premium Luster Photo Paper (260) are 20 mm and the bottom margin is 15 mm. The top margin of Enhanced Adhesive Synthetic Paper is 100 mm and the bottom margin is 15 mm.

❏ TOP/BOTTOM 15mm:

The top and bottom margins are 15 mm and left and right margins are 3 mm.

❏ TOP 35/BOTTOM 15mm:

The top margin is 35 mm, bottom is 15 mm, and left and right are 3 mm.

❏ TOP 45/BOTTOM 15mm:

The top margin is 45 mm, bottom is 15 mm, and left and right are 3 mm.

❏ 15mm:

The margins of all four sides are 15 mm.

❏ 3mm:

The margins of all four sides are 3 mm.

The print size does not change even when the margins are changed.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Item Parameter Explanation

PAPER SIZE CHECK ON * You can select whether to check the paper width.

OFF

PAPER SKEW CHECK ON * ❏ ON:

OFF

❏ ON:

Check the paper width and top edge of the paper.

❏ OFF:

Do not check the paper width and top edge of the paper. The printer continues to print even if the paper width does not match the data width, and the printer may print beyond the paper. In addition, a wider blank margin may appear at the top of each page. Because this soils the inside of the printer, we recommend you select ON.

If the paper is not straight, an error message appears on the LCD panel and the printer stops printing.

❏ OFF:

A paper align error does not occur even if the printed data is out of range of the paper, and the printer continues to print.

This setting is effective for roll paper only.

REFRESH MARGIN ON * When you select ON, the printer cuts an extra print area

automatically after borderless printing.

OFF

AUTO NOZZLE CHECK ON: PERIODICALLY * The printer performs a nozzle check and if there are missing

dots, it performs cleaning automatically.

ON: EVERY JOB

OFF

PRINT NOZZLE PATTERN OFF * When you select ON, the printer prints the nozzle check pattern

ON: EVERY PAGE

ON: EVERY 10 PAGES

INITIALIZE SETTINGS EXECUTE You can return all setting values you have made in the PRINTER

❏ ON: PERIODICALLY

Automatically performs a nozzle check periodically.

❏ ON: EVERY JOB

Performs a nozzle check before printing each job.

❏ OFF

Does not perform a nozzle check automatically.

You can change the number of times which cleaning is performed at AUTO CLEANING TIMES in the Maintenance mode. You can set up to 3 times.

See “Maintenance Mode” on page 27

before printing each print job or the 10th sheet, depending on the setting you have set.

This setting is effective for roll paper only.

SETUP menu to their factory set value.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

TEST PRINT

Item Parameter Explanation

NOZZLE CHECK PRINT You can print a print head nozzle check pattern for each ink

cartridge.

See “Nozzle check” on page 73

STATUS SHEET PRINT You can print the current printer status.

NETWORK STATUS SHEET PRINT You can print the current network status.

JOB INFORMATION PRINT You can print the job information saved in the printer (up to 10

jobs.)

CUSTOM PAPER PRINT You can print custom paper information registered in the

CUSTOM PAPER menu.

MAINTENANCE

You can perform maintenance functions, such as head cleaning.

Item Parameter Explanation

CUTTER ADJUSTMENT -3.0mm~+3.0mm You can adjust the cutter position with 0.2-mm increments.

CUTTER REPLACEMENT EXECUTE Starts the cutter replacement operation.

See “Replacing the Cutter” on page 70

CLEANING NORMAL CLEANING You can perform normal cleaning.

CLEAN COLOR PAIRS You can select the nozzles to clean from the following two-color

combinations; C/VM, Y/PK or MK.

POWER CLEANING You can clean the print head more effectively than normal head

cleaning.

CLOCK SETTING MM/DD/YY HH:MM You can set year, month, date, hour, and minute.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

PRINTER STATUS

This menu shows the printer status.

Item Parameter Explanation

VERSION KW0xxxx or KN0xxxx You can see the firmware version.

INK LEVEL (ink color) nn% You can see the status of each ink cartridge.

MAINTENANCE TANK LEFT nn% You can see the empty space of the maintenance tank.

RIGHT nn%

JOB HISTORY No. 0 - No.9

INK xxxxx.xml PAPER xxx cm2

TOTAL PRINTS nnnnnn PAGES You can see the total amount of pages you have printed.

EDM (or myEpsonPrinter) STATUS *

* This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson dealer/

representative.

INITIALIZING, NOT STARTED, ENABLED, DISABLED

LAST UPLOADED MM/DD/YY HH:MM GMT, (NOT UPLOADED)

You can see ink consumption (INK) in milliliters and paper size (PAPER) for each print job saved in the printer. The latest job is saved as No. 0.

You can see if the EDM (or myEpsonPrinter) is enabled or disabled. If it is enabled, the time that the EDM status was last uploaded is displayed.

Note:

❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the

cartridge correctly, the counter resets automatically.

See “Replacing Ink Cartridges” on page 64

❏ You need to replace the maintenance tank when the LCD panel instructs to do so. If you replace the tank correctly,

the counter resets automatically.

See “Replacing the Maintenance Tank” on page 68

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

PAPER SETUP

When you use non-Epson media, be sure to make the appropriate settings for the paper.

Item Parameter Explanation

ROLL PAPER REMAINING REMAINING PAPER SETUP You can set the paper remaining counter function only if paper

is not loaded in the printer.

❏ OFF:

The ROLL PAPER REMAINING function is disabled. The Roll Paper Counter icon does not appear on the LCD panel.

❏ ON:

The remaining amount of roll paper is displayed on the LCD panel. When you press the (including the paper type, the roll paper length, and the roll length alert value information) is printed on the roll paper edge. When the roll paper is changed, the barcode is scanned and the paper type, the roll paper length, and the roll length alert value information are set.

button, the barcode

ROLL PAPER LENGTH These settings are available only when REMAINING PAPER

SETUP is ON.

ROLL LENGTH ALERT

PAPER TYPE Photo Paper You can select the media type loaded in the printer.

Matte Paper

Plain Paper

Others

CUSTOM PAPER

NO PAPER SELECTED

CUSTOM PAPER PAPER NO.1 - 10 You can select a number (between 1 to 10) to register the

You can get a message when there is not much paper left, by setting the roll alert.

When using roll paper, enter the length of the roll paper set in the printer and the alert value. You can set the roll paper length from 5.0 to 99.5 m, and the roll length alert from 1 to 15 m.

settings (such as PAPER TYPE, PLATEN GAP, THICKNESS PATTERN, PAPER FEED ADJUST, DRYING TIME, PAPER SUCTION) or to recall these settings you have made. The number you select here is displayed on the LCD panel.

See “CUSTOM PAPER SETUP ” on page 25

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

CUSTOM PAPER SETUP

When you use non-Epson media, you need to make settings suitable for the media.

After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER TYPE first, and then make the PLATEN GAP setting and so on.

To set the custom paper, see the following section.

“Setting the custom paper in the printer” on page 150

Item Parameter Explanation

PAPER TYPE Photo Paper You can select the media type that is most similar to the paper

you are using.

Matte Paper

Plain Paper

Others

PLATEN GAP NARROW You can adjust the distance between the print head and paper.

STANDARD: Normally, select STANDARD.

STANDARD

WIDE

WIDER

THICKNESS PATTERN PRINT You can print the paper thickness detection pattern and select

PAPER FEED ADJUST -0.70% to +0.70% You can set the paper feed amount of the printable area. The

DRYING TIME 0.0sec to 10.0sec You can set the ink drying time for each print head pass. The

PAPER SUCTION STANDARD You can set the suction pressure used to feed the printed paper.

-1 to -4

SET ROLL PAPER TENSION NORMAL When using a cloth or thin paper or when wrinkles appear in

HIGH

NARROW: Use this when printing on thin paper. WIDE or WIDER: Select this if you find that printed images are

smeared.

the appropriate number from the printed pattern.

range is -0.70 to 0.70%. If the paper feed value is too large, white horizontal micro-banding may appear. If the paper feed value is too small, dark horizontal micro-banding may appear.

range is 0 to 10 seconds. Depending on the ink density or paper type, the ink does not dry soon. In this case, set the drying time longer.

the paper during printing, select HIGH or EXTRA HIGH.

EXTRA HIGH

REMOVE SKEW ON You can select whether to perform this operation to reduce the

paper skew or not.

OFF

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

HEAD ALIGNMENT

You can perform print head alignment. For more details, see the following section.

“Print head alignment” on page 79

Item Parameter Explanation

PAPER THICKNESS SELECT PAPER TYPE When using Epson special media, select the paper type. If you

use non-Epson special media, enter the paper thickness in the

SELECT THICKNESS

ALIGNMENT AUTO When you select AUTO, the adjustment pattern for output is read

MANUAL

range of 0.1 to 1.5 mm.

by the sensor and the optimum adjustment value is registered automatically in the printer. When you select MANUAL, you need to check the pattern and enter the value for alignment.

NETWORK SETUP

When you use the printer on the network, set the following items.

* Default settings

Item Parameter Explanation

NETWORK SETUP DISABLE * You can make the network settings using the printer’s control

panel. The following items appear only when ENABLE is

ENABLE

IP ADDRESS SETTING AUTO * You can select the method to set the IP address to the printer.

PANEL

IP,SM,DG SETTING Ask your system administrator for detailed information.

BONJOUR ON * You can enable or disable the Bonjour setting.

OFF

INIT NETWORK SETTING EXECUTE You can return the network settings of the printer to the factory

selected. After setting the items, press the NETWORK SETUP menu, so the network is reset and the network connection is available after 40 seconds. The NETWORK SETUP menu does not appear while resetting the network.

When you select PANEL, IP,SM,DG SETTING appears.

default value.

button in the

OPTIONS SETUP

When you use the optional equipment, set the following items.

Item Parameter Explanation

TAKE UP REEL TAKE UP REEL VERSION Displays the version of Auto Take-up Reel Unit.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

The Control Panel

Maintenance Mode

You can change the language or unit used on the display or return all the setting values to their factory default.

Turn off the printer by pressing the button.

Press both the button and the

button at the same time to turn on the printer. Hold down both buttons until MAINTENANCE MODE is displayed on the LCD panel.

Refer to the "Maintenance mode list" on the right for details. The setting procedures are the same as those for the Menu mode.

See “Using the Menu mode” on page 15

Item Parameter Explanation

LENGTH UNITS METRIC You can select a unit

of measurement to

FEET/INCH *

TEMPERATURE UNITS

ROLL PAPER TENSION

SS CLEANING EXECUTE You can perform

°C * You can select the

1 When you set EXTRA

3 *

use to display length.

unit of temperature displayed on the LCD panel.

HIGH to the SET ROLL PAPER TENSION setting in the CUSTOM PAPER SETUP menu of the PAPER SETUP menu in the Menu mode, you can change the value of Roll Paper Tension on a scale of one to five. When you set the value larger, the tension is stronger.

ultrasonic head cleaning.

To exit the Maintenance mode, press the

button to turn off the printer.

Maintenance mode list

* Default settings

Item Parameter Explanation

LANGUAGE JAPANESE You can select the

language to be

ENGLISH *

FRENCH

ITALIAN

GERMAN

PORTUGUE

SPANISH

DUTCH

displayed on the LCD panel.

DEFAULT PANEL

AUTO CLEANING TIMES

CUSTOM 0 - 255 You can make

EXECUTE You can set all

setting values you made in the Menu mode to their factory set value.

1 * You can set the

number of times

that the printer performs cleaning when it performs a nozzle check and detects missing dots.

custom settings. You do not use this normally.

KOREAN

CHINESE

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Paper Handling

Supported Media

We recommend you use Epson special media that can enhance the usage and expressive power of the printing results. See the following section for more information on the paper.

“Paper Information” on page 166

Note:

❏ Do not use paper that is wrinkled, scuffed, torn,

dirty or otherwise imperfect.

❏ Insert the paper just before printing. Remove it

from the printer when printing is finished and store it in accordance with the instructions for the media that you are using.

❏ When you use paper other than Epson special

media, see the instructions included with the paper, or contact your supplier for more information. Test the print quality before purchasing a large amount of paper.

Available width for borderless printing

10 inches, 300 mm, 13 inches (Super A3), 16 inches, 17 inches, 512 mm (B2), 594 mm (A1), 24 inches (Super A1), 728 mm (B1), 36 inches (Super A0), 44 inches (Super B0)

Cut sheet

Media types

Paper size Epson Stylus Pro 9700/9710:

Thickness

Plain paper, recycled paper, others

Width: 210 to 1118 mm Length: 279.4 to 1580 mm (A4 to Super B0)

Epson Stylus Pro 7700/7710: Width: 210 to 610 mm Length: 279.4 to 914 mm (A4 to Super A1)

Plain paper, recycled paper:

0.08 to 0.11 mm (Weight: 64 to 90 g/m

Others: Length 279 to 728 mm:

0.08 to 1.5 mm

Length 728 to 2032 mm:

0.08 to 0.5 mm

)

Roll paper

Media types

Roll paper size

Paper size Epson Stylus Pro 9700/9710:

Thickness

Plain paper, recycled paper, others

2-inch core: Outer diameter 103 mm or less

3-inch core: Outer diameter 150 mm or less

2-inch core: 254 to 1118 mm × 45 m 3-inch core: 254 to 1118 mm × 202 m

Epson Stylus Pro 7700/7710: 2-inch core: 254 to 610 mm × 45 m 3-inch core: 254 to 610 mm × 202 m

Plain paper, recycled paper:

0.08 to 0.11 mm (Weight: 64 to 90 g/m

Others:

0.08 to 0.5 mm

)

Available width for borderless printing

10 inches, 300 mm, 13 inches (Super A3), 16 inches, 17 inches, 512 mm (B2), 594 mm (A1), 24 inches (Super A1), 728 mm (B1), 36 inches (Super A0), 44 inches (Super B0)

Note:

❏ Since the quality of any particular brand or type

of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.

❏ Poor quality paper may reduce print quality and

cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Paper Handling

Using Roll Paper

Loading roll paper

To load roll paper, follow the steps below.

Note:

❏ When REMAINING PAPER SETUP is ON, the

barcode (including the paper information) is printed on the roll paper edge before the paper is removed. This will facilitate paper setting the next time the same paper is used.

See “PAPER SETUP” on page 24

❏ We recommend that you load the roll paper

immediately before printing. If the paper roll is left in the printer, the roller for securing the paper may leave a mark on the surface of the paper.

Turn on the printer by pressing the button.

To unlock the adapter holder, push the lock

lever of the adapter holder down firmly. Then move the adapter holder to the left with the handle.

Note:

After turning on the printer, press the button before loading the paper to display the instructions for paper settings.

Open the roll paper cover.

Place the paper roll in the gap on the top face of

the printer.

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

Paper Handling

Switch the lever of the roll media adapter to fit

the core size of the roll paper.

Using 2-inch core:

Using 3-inch core:

Attach the roll media adapters on both ends of

the roll paper. Then, pull down the lock lever of the adapters on both sides to lock.

Push the adapters into the paper core firmly.

Release the lock lever of the adapters on both

sides.

Move the roll paper to the right side until it

touches the roll paper set guide.

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