Epson Stylus Pro 9500 Startup Guide
Color Ink Jet Printer
Startup Guide
4012669-01
C01
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CO RPORATION shall not be liable for any damages or problems arisin g from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and ESC/P Raster and EPSON STYLUS are trademarks of
SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.
Where to Find Information
This Startup Guide
Provides you with the basic information you need to start using
your EPSON STYLUS PRO 9500 and its optional and consumable
products.
Reference Guide included on the CD-ROM
Provides you with detailed information about printing on roll
paper or cut sheet media, the control panel, the printer software,
and tips that will help you get the results you want.
Opening the Reference Guide
Insert the printer software CD in the CD-ROM drive. Double-click
Online Guide in Installer dialog box (Windows) or double-click
Online Guide folder in the EPSON window, EPSON STYLUS
PRO 9500 (Macintosh). The dialog box shown below appears.
Click View Reference Guide to open the guide.
To install the Reference Guide on your hard disk, click Install
Reference Guide and follow the on-screen instructions. When
installation is complete, the ESPR9500 (Windows) or a View
Reference Guide (Macintosh) icon appears in the EPSON
folder. Double-click the icon to open the guide.
i
Note:
If you hard disk does not have enough space to install the Reference
Guide, view it directly from the CD.
Online Help
Provides you with detailed information and instructions on the
printer software that controls your printer. (Online help will be
automatically installed when you install the printer software.)
See your Online Guide for information on accessing online help.
System Requirements
For using your printer with a PC
To use your printer, you need Microsoft® Windows® 95,
Windows
®
98, Windows NT® 4.0, Windows® 2000; and a
shielded, twisted-pair parallel cable. If you want to connect your
printer to a USB port, you need a Windows 98 pre-installed PC
equipped with a USB port; and a shielded USB cable.
Minimum system Recommended
i486/25 MHz for Windows 95 and NT 4.0
i486/66 MHz for Windows 98
Pentium 133 MHz for Windows 2000
16 MB RAM for Windows 95/98, NT 4.0
64 MB RAM for Windows 2000
20 MB hard disk space for Windows 95 and 98
40 MB for Windows NT 4.0 and Windows 2000
VGA monitor VGA or better monitor
system
Pentium II 300 MHz or
higher processor
128 MB RAM or more
400 MB or more free
disk space
Your computer dealer can help you update your system if it does
not meet these requirements.
ii
For using your printer with a Macintosh
To use this printer, your Apple® Macintosh® must meet the
following system requirements. You also need a USB cable to
connect this printer to Apple Macintosh computers.
Minimum system Recommended system
PowerPC PowerPC 604e 300 MHz or higher
System 7.6.1 System 7.6.1 or later
9 MB of available memory
12 MB of available memory when
background printing is turned on.
processor
16 MB or more of available
memory
27 M B o f a va il able m em or y w he n
background printing is turned on.
Note:
❏ The amount of available memory varies according to the number and
kind of applications that are open. To see how much memory is
available, choose About This Macintosh
from the Apple menu and
refer to the memory size (listed in kilobytes) under “Largest Unused
Block” (1,024 K = 1 MB).
❏ The memory requirements above are for printing on A1 (594 ×
841 mm) size paper. These requirements may vary depending on the
size of the paper, the type of application you are using, and the
complexity of the document you want to print.
In addition to these system and memory requirements, you also
need 12 MB of free hard disk space to install your printer software.
To print, you need extra hard disk space amounting to about
double the size of the files you want to print.
iii
For using the Online Guide with a PC
System Microsoft Windows 95, 98, NT 4.0 or
CPU i486/25 MHz (for Windows 95/NT 4.0)
Memory 16 MB (32 MB or more recommended)
Hard disk space 3 MB free to install the Reference Guide
CD-ROM drive Double-speed
Display 640 × 480 pixel or 800 × 600 pixel resolution,
Browser Web browser
Windows 2000
i486/66 MHz (for Windows 98)
(Pentium or better recommended)
(Pentium 133 MHz (for Windows 2000))
(Quad-speed or better recommended)
with High Color (16 bit) or True Color
(32 bit) setting
(Microsoft Internet Explorer 4.0 or later
recommended)
For using the Online Guide with a Macintosh
System System 7.6.1 or later recommended
Memory 16 MB (32 MB or more recommended)
Hard disk space 3 MB free to install the Reference Guide
iv
CD-ROM drive Double-speed
(Quad-speed or better recommended)
Display Color monitor with 640 × 480 pixel
resolution or greater
(Thousands of colors recommended)
Browser Web browser
Microsoft Internet Explorer 4.0 or later
recommended)
Contents
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
A Few Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Taking a Look at Your Printer
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 1 Setting up the Printer with Your PC
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Using the built-in parallel interface . . . . . . . . . . . . . . . . . . . . 1-2
Installing the Printer Software on Your PC . . . . . . . . . . . . . . . . . . 1-3
Printer software components . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Installing on Windows 95, 98, NT 4.0, and
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Upgrading to Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Printing on a Peer-to-Peer Network . . . . . . . . . . . . . . . . . . . . . . . . 1-6
For Windows 95 and 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
For Windows NT 4.0 and Windows 2000 . . . . . . . . . . . . . . .1-10
v
Chapter 2 Setting up the Printer with Your Macintosh
Connecting the Printer to Your Macintosh. . . . . . . . . . . . . . . . . . 2-2
Using the built-in serial interface . . . . . . . . . . . . . . . . . . . . . 2-2
Using the built-in parallel interface . . . . . . . . . . . . . . . . . . . 2-4
Installing the Printer Software on Macintosh. . . . . . . . . . . . . . . . 2-5
Printer software components. . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Installing on Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Using the Chooser to select your printer . . . . . . . . . . . . . . . 2-7
Setting up Your Printer on a Network. . . . . . . . . . . . . . . . . 2-9
Chapter 3 Printing and Printer Management
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Loading roll paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Loading cut sheet media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Loading cut sheet media longer than 483 mm
(long edge of Super A3/B size). . . . . . . . . . . . . . . . . . . . . 3-7
Loading cut sheet with a length of A3,
Super A3/B, and B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Printing From Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Making the printer driver settings . . . . . . . . . . . . . . . . . . . . 3-12
Cancelling printing from your PC . . . . . . . . . . . . . . . . . . . . 3-16
Printing From Your Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Making the printer driver settings . . . . . . . . . . . . . . . . . . . . 3-16
Cancelling printing from your Macintosh. . . . . . . . . . . . . . 3-19
Chapter 4 Checking the Printer’s Condition
Using Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Accessing the printer utilities . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Aligning the Print Heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
vi
Chapter 5 Using an Optional Interface Card
Available Optional Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Installing the Optional Interface Card . . . . . . . . . . . . . . . . . . . . . . 5-2
vii
viii
Safety Instructions
Important Safety Instructions
Read all of these instructions before using your printer. Also be
sure to follow all warnings and instructions marked on the
printer.
❏ Do not block or cover the openings in the printer’s cabinet.
❏ Do not insert objects through the slots. Take care not to spill
liquid on the printer.
❏ Use only the type of power source indicated on the printer’s
label.
❏ Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or
automatic timers.
❏ Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏ Do not use a damaged or frayed power cord.
Safety Instructions
1
❏ If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet’s ampere rating.
❏ Do not attempt to service the printer yourself.
❏ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
❏ If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 10 or 16 amp circuit breaker.
Bei Anschluss des Druckers an die Stromversorgung muss
sichergestellt werden, dass die Gebäudeinstallation mit einer
10 A-oder 16 A-Sicherung abgesichert ist.
Safety Instructions
2
A Few Precautions
When using the printer
❏ Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏ Do not move the print heads by hand; otherwise you may
damage the printer.
❏ Always turn the printer off using the Power button on the
control panel. When this button is pressed, the Operate light
flashes briefly then goes off. Do not unplug the printer or turn
off the power to the outlet until the Operate light stops
flashing.
❏ Before transporting the printer, make sure the print heads are
in the home (far right) position, the ink cartridges are
removed, and the ink valve locks are close. After
transportation, open the locks as soon as possible.
When handling the ink cartridges
❏ Keep ink cartridges out of the reach of children and do not
drink.
❏ If ink gets on your skin, wash it off with soap and water. If it
gets in your eyes, flush them immediately with water.
❏ For best results, shake the ink cartrige gently before installing
it.
Safety Instructions
3
Caution
c
❏ Once you install an ink cartridge, do not open the clamp or
❏ Do not use an ink cartridge beyond the date printed on the
❏ For best results, use up the ink cartridge within six months of
❏ Do not dismantle the ink cartridges or try to refill them. This
When choosing a place for the printer
❏ Place the printer on a flat, stable surface that is larger than the
❏ Avoid places subject to rapid changes in temperature and
Do not shake cartridges that have been installed previously.
remove the cartridge except to replace it with a new one. The
cartridge may become unusable otherwise.
cartridge carton. For best results, use up the ink cartridges
within six months of installation.
installation.
could damage the print heads.
printer. The printer will not operate properly if it is tilted or
at an angle.
humidity. Also keep it away from direct sunlight, strong light,
or heat sources.
❏ Avoid places subject to shocks and vibrations.
❏ Keep the printer away from the dusty areas.
Safety Instructions
4
❏ Place the printer near a wall outlet where the plug can be
easily unplugged.
Note for French-speaking users:
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined
that this product meets the ENERGY STAR guidelines
for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, and copiers in an
effort to reduce air pollution caused by power generation.
For United Kingdom Users
Use of options
EPSON (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by EPSON (UK) Limited.
Safety Instructions
5
Safety information
Warning:
w
Important:
The wires in the mains lead fitted to this appliance are coloured in
accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
This appliance must be earthed. Refer to rating plate for voltage
and check that the appliance voltage corresponds to the supply
voltage.
Safety Instructions
6
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
coloured markings used to identify the terminals in a plug, please
proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or the earth symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Warnings, Cautions, and Notes
G).
Warnings
w
Cautions
c
Notes
of your printer.
contain important information and useful tips on the operation
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
Safety Instructions
7
Taking a Look at Your Printer
Front view
roll paper spindles
mounting brackets
ink cartridge
compartment
roll paper cover
control panel
ink cartridge
compartment
lower cover
paper set lever
paper basket
Rear view
optional interface card slot cover
ink cartridge
compartment
parallel interface connector
Taking a Look at Your Printer
8
guide track
AC inlet
ink cartridge
compartment
serial interface connector
Chapter 1
Setting up the Printer with Your PC
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Using the built-in parallel interface . . . . . . . . . . . . . . . . . . . . 1-2
Installing the Printer Software on Your PC . . . . . . . . . . . . . . . . . . 1-3
Printer software components . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Installing on Windows 95, 98, NT 4.0, and
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Upgrading to Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Printing on a Peer-to-Peer Network . . . . . . . . . . . . . . . . . . . . . . . . 1-6
For Windows 95 and 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
For Windows NT 4.0 and Windows 2000 . . . . . . . . . . . . . . .1-10
1
Setting up the Printer with Your PC
1-1
Connecting the Printer to Your PC
The method you use to connect the printer to your PC depends
on whether you want to send print jobs directly to the printer
using the printer’s built-in parallel interface, or send print jobs to
the printer over a network using an optional interface card. For
information on using optional interface cards, see Chapter 5,
“Using an Optional Interface Card.”
To connect the printer to a Macintosh, see Chapter 2, “Setting up
the Printer with Your Macintosh.”
Using the built-in parallel interface
To use the printer’s built-in parallel interface, you will need a
shielded, twisted-pair cable. Then follow the steps below to
connect the printer to your computer.
Note:
To connect the printer parallel port and USB port of your computer
using the USB cable, you will need an additional conversion cable.
1. Make sure both the printer and computer are turned off.
1-2
Setting up the Printer with Your PC
2. Plug the cable connector securely into the printer’s interface.
Then squeeze the wire clips together until they lock into place
on both sides. If your cable has a ground wire, connect it to
the ground connector below the interface connector.
3. Plug the other end of the cable into the computer’s USB port.
See the next section for instructions on installing the printer
software. You must install the printer software before using your
printer.
1
Installing the Printer Software on Your PC
After connecting the printer to your computer, you need to install
the software included on the “Printer Software for EPSON Stylus
PRO 9500” CD-ROM shipped with your printer.
Setting up the Printer with Your PC
1-3
Printer software components
Your printer software includes the following items:
❏ Printer driver
The printer driver is the software that runs your printer. With
it, you can make settings such as Media Type, Print Quality,
and Paper Size.
❏ Utilities
The Nozzle Check, Head Cleaning, and Print Head
Alignment utilities help you keep your printer in top
operating condition.
❏ EPSON Status Monitor 3
The EPSON Status Monitor 3 utility notifies you of printer
errors and displays printer status information such as the
amount of ink remaining. The Status Monitor also guides you
when replacing ink cartridges.
❏ Printer Status Page utility (for Windows 2000 only)
The Printer Status Page Utility enables you to monitor the
printer status and network settings over the Internet when
using the Windows 2000 Internet Printing feature. To use this
utility, you must obtain an optional network interface.
See your network manual for more information.
Installing on Windows 95, 98, NT 4.0, and
Windows 2000
Follow these steps to install your printer software:
Note:
If you wish to make a floppy disk version of the printer software included
on your CD-ROM, insert the printer software CD-ROM, then click
Create Floppy based printer driver/utility disks and follow the
on-screen instructions.
1-4
Setting up the Printer with Your PC
1. Insert the software CD shipped with your printer in the CDROM drive. The Installer dialog box appears.
2. Double-click Install Printer Driver/Utility to start the printer
software installation.
3. When the installation is complete, click OK.
Note:
❏ If the New Hardware Found screen or any other Wizard appears
when you turn on your computer, click Cancel and follow the
steps above.
❏ Installation time varies depending on your computer.
For information on opening and using the printer software, see
“Printing From Your PC” on page 3-11. See also “Printer
Software” in your Online Guide. If you use your printer on a
network, see “Printing on a Peer-to-Peer Network” on page 1-6.
Upgrading to Windows 98
When you upgrade from Windows 95 to Windows 98, uninstall
the current printer software, then install Windows 98 and the
printer software as explained below:
1
1. Click Start, point to Settings, then click Control Panel.
2. Double-click the Printers icon in the Control Panel window.
3. Right-click your printer icon and click Delete in the dialog
box.
4. Follow the messages on your screen.
5. Install the printer driver again. See “Installing on Windows
95, 98, NT 4.0, and Windows 2000” on page 1-4.
Setting up the Printer with Your PC
1-5
Printing on a Peer-to-Peer Network
For Windows 95 and 98, see below. For Windows NT 4.0 and
Windows 2000, see “For Windows NT 4.0 and Windows 2000” on
page 1-10.
For Windows 95 and 98
This section tells you how to set up your printer so that other
computers on a network can use it.
First, you need to set up the printer as a shared printer on the
computer to which the printer is connected. Then, you must
signify the network path to the printer from each computer to use
the printer, and install the printer software on those computers.
Note:
This section describes how to use your printer as a shared printer on a
network. To connect your printer directly to a network without setting
it up as a shared printer, consult your network administrator.
Setting up your printer as a shared printer
Follow these steps to share a printer connected directly to your
computer with other computers on a network:
1. Click Start, point to Settings, then click Control Panel.
2. Double-click Network.
3. Click File and Print Sharing button.
1-6
Setting up the Printer with Your PC
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