Basic Operation Guide
Notices............................................................................................... 2
Introduction....................................................................................... 4
Printer Parts and Control Panel Functions ..................................... 5
Printer Parts ........................................................................................... 5
Control Panel........................................................................................ 6
Loading Paper.................................................................................. 7
Selecting Paper Type........................................................................... 7
Loading Paper in the Sheet Feeder................................................... 7
Storing Your Printouts ........................................................................... 8
Accessing Images to Print............................................................... 9
Inserting a Memory Card .................................................................... 9
Printing from a Digital Camera......................................................... 10
English
Printing Photos ................................................................................ 11
Printing several photos ...................................................................... 11
Printing all photos............................................................................... 11
Printing an index sheet of photos..................................................... 11
Camera-selected DPOF photos....................................................... 11
Replacing Ink Cartridges............................................................... 12
Maintenance and Transporting.................................................... 14
Improving Print Quality ...................................................................... 14
Cleaning the Printer ........................................................................... 15
Transporting the Printer...................................................................... 16
Troubleshooting .............................................................................. 17
Error Display List................................................................................... 17
Problems and Solutions...................................................................... 18
Customer Support .............................................................................. 20
Appendix......................................................................................... 21
Ink and Paper ..................................................................................... 21
Printer Specifications.......................................................................... 21
Panel Icon List ................................................................................. 23
Notices
Safety Instructions
Read all of the instructions in this section before using
your printer. Also, be sure to follow all warnings and
instructions marked on the printer.
When setting up your printer
■ Do not block or cover the vents and openings in
the printer.
■ Use only the type of power source indicated on the
printer’s label.
■ Use only the power cord that comes with this
printer. Use of another cord may result in fire or
electric shock.
■ Be sure your AC power cord meets the relevant
local safety standard.
■ Do not use a damaged or frayed power cord.
■ If you use an extension cord with the printer, make
sure that the total ampere rating of the devices
plugged into the extension cord does not exceed
the cord’s ampere rating. Also, make sure that the
total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet’s
ampere rating.
■ Do not attempt to service the printer yourself.
■ Unplug the printer and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the printer; the printer has been dropped
or the casing damaged; the printer does not
operate normally or exhibits a distinct change in
performance.
When choosing a place for the printer
■ Place the printer on a flat, stable surface that
extends beyond the base of the printer in all
directions. If you place the printer by the wall,
leave more than 10 cm between the back of the
printer and the wall. The printer will not operate
properly if it is tilted at an angle.
■ When storing or transporting the printer, do not
tilt it, stand it on its side, or turn it upside down.
Otherwise, ink may leak from the cartridges.
■ Avoid places subject to rapid changes in
temperature and humidity. Also, keep the printer
away from direct sunlight, strong light, or heat
sources.
■ Leave enough room around the printer to allow
for sufficient ventilation.
■ Place the printer near a wall outlet where the plug
can be easily unplugged.
When using the printer
Take care not to spill liquid on the printer.
When using LCD panel
■ The LCD panel may contain a few small bright or
dark spots. These are normal and do not mean that
they are damaged in any way.
■ Only use a dry, soft cloth to clean the LCD panel.
Do not use liquid or chemical cleansers.
■ If the LCD panel on your printer's control panel is
damaged, contact your dealer. If the liquid crystal
solution gets on your hands, wash them
thoroughly with soap and water. If the liquid
crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a
doctor immediately.
When handling the ink cartridges
■ Keep ink cartridges out of the reach of children.
Do not allow children to drink from or handle the
cartridges.
■ Do not shake the ink cartridges; this can cause
leakage.
■ Be careful when you handle used ink cartridges,
as there may be some ink remaining around the
ink supply port. If ink gets on your skin, wash the
area thoroughly with soap and water. If ink gets
into your eyes, flush them immediately with
water. If discomfort or vision problems remain
after a thorough flushing, see a doctor
immediately.
■ Do not remove or tear the label on the cartridge;
this can cause leakage.
■ Install the ink cartridge immediately after you
remove it from its package. If you leave a cartridge
unpacked for a long time before using it, normal
printing may not be possible.
■ Do not touch the green IC chip on the back of the
cartridge. Doing so may prevent normal operation
and printing.
2 Notices
ENERGY STAR
The International
Program is a voluntary partnership with the computer
and office equipment industry to promote the
introduction of energy-efficient personal computers,
monitors, printers, fax machines, copiers, scanners,
and multifunction devices in an effort to reduce air
pollution caused by power generation. Their
standards and logos are uniform among participating
nations.
®
Compliance
As an ENERGY STAR Partner,
Epson has determined that this
product meets the
guidelines for energy efficiency.
ENERGY STAR
ENERGY STAR Office Equipment
®
Apple
Apple Computer, Inc.
DPOF™ is a trademark of CANON INC., Eastman
Kodak Company, Fuji Photo Film Co., Ltd. and
Matsushita Electric Industrial Co., Ltd.
Zip
SD™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick
PRO, and Memory Stick PRO Duo are trademarks of
Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film
Co.,Ltd.
and Macintosh® are registered trademarks of
®
is a registered trademark of Iomega Corporation.
English
Copyrights and Trademarks
No part of this publication may be reproduced, stored
in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. The
information contained herein is designed only for use
with this Epson printer. Epson is not responsible for
any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall
be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred
by the purchaser or third parties as a result of accident,
misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product,
or (excluding the U.S.) failure to strictly comply with
Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any
damages or problems arising from the use of any
options or any consumable products other than those
designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
General Notice: Other product names used herein are for
identification purposes only and may be trademarks of their
respective owners. Epson disclaims any and all rights in
those marks.
Copyright © 2005 Seiko Epson Corporation. All rights
reserved.
Seiko Epson Corporation shall not be held liable for
any damage resulting from electromagnetic
interference that occurs from the use of any interface
cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
EPSON
STYLUS™ is a trademark of Seiko Epson Corporation.
PRINT Image Matching™ is a trademark of Seiko
Epson Corporation. The PRINT Image Matching logo
is a trademark of Seiko Epson Corporation.
USB DIRECT-PRINT™ is a trademark of Seiko Epson
Corporation. The USB DIRECT-PRINT logo is a
trademark of Seiko Epson Corporation.
Microsoft
of Microsoft Corporation.
®
is a registered trademark and EPSON
®
and Windows® are registered trademarks
Notices 3
Introduction
After you have set up your printer as described on the
Start Here sheet, refer to this book to:
■ Load paper
■ Print photos stored on a memory card
■ Print photos from a digital camera or an external
storage device.
■ Save photos from a memory card to an external
device
■ Perform routine maintenance
■ Solve most problems
This book tells you how to do these things without
ever turning on your computer! Of course your printer
can do lots more when you connect it to your
Windows
®
or Macintosh® computer.
For complete instructions on using the printer with
your computer, see the on-screen User’s Guide. An icon
for the guide was automatically placed on your
desktop when you installed the software.
Basic Printing Procedure
1. Load paper Load paper printable side up, then fit
2. Insert a memory
card
the edge guide to the paper.
See “Loading Paper in the Sheet
Feeder” on page 7. for details.
Insert your memory card to the
appropriate slot. See “Inserting a
Memory Card” on page 9.
Please follow these guidelines as you read your
instructions:
w Warning:
Warnings must be followed carefully to avoid bodily injury.
c Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your printer.
3. Select Photos Select the photos you want to print.
See “Printing all photos” and “Printing
several photos” on page 11.
4. Select Paper Size Select the paper size on the control
panel.
5. Select Paper Type Select the paper type on the control
6. Print Press the
panel.
x Start button.
4 Introduction
Printer Parts and Control Panel Functions
Printer Parts
paper support
edge guide
external device USB
connector
sheet feeder
printer cover
English
paper thickness lever
output tray
output tray extension
computer USB
connector
cartridge cover
memory card light
print head
control panel
memory card slot
Printer Parts and Control Panel Functions 5
Control Panel
1
9
8
Button Function
1
P On Press to turn the printer on and off.
2 u d Copies Press to select the number of
3 Paper type
g
h
l
copies.
Press to select the paper type.
Photo Paper: Epson Premium
Glossy Photo Paper, Epson
Premium Semigloss Photo Paper,
Epson Ultra Glossy Photo Paper
Matte Paper: Epson Matte
Paper-Heavyweight
Plain Paper: plain paper, Epson
Bright White Ink Jet Paper
2
7
3
6
8 Mode
j
fe
n
4
5
Press to print photos from a
memory card. Select from the
following. (Lights show which
mode is selected.)
Print Select: Select this options to
choose the photos you want to
print.
Print All/PictBridge: Select this
option to print all the photos on a
memory card, or to print photos
using the DPOF information stored
on the memory card, or to print
photos directly from a digital
camera.
Index Sheet: Select this to print an
index sheet of photos.
y Stop/Clear Press to stop printing, eject paper,
4
5
x Start Press to start printing with the
6 Paper size Press to select
7 l r Photo/Options Press to select the photo you want
or clear error status. When not
printing, or reset the settings you
have made.
settings made on the control panel.
When in paper jam, press to eject
the paper.
10 × 15 cm/4" × 6",
13 × 18 cm/5" × 7", or A4. as the
size of the paper set in the sheet
feeder. You can only print on one
of these sizes printing from a
memory card directly.
to print, or to select the setup and
utility functions.
9 Setup
q Press to display setup options.
6 Printer Parts and Control Panel Functions
Loading Paper
The type of paper you choose affects the way your
printout looks, so be sure to select the correct paper for
your job.
Selecting Paper Type
If you are just printing a rough draft of an photos, plain
paper is fine. However, for the best results, you will
want to use one of Epson’s special ink jet papers.
For this paper Select this
Epson Premium Glossy Photo
Paper
Epson Premium Semigloss
Photo Paper
Epson Ultra Glossy Photo
Paper
Epson Matte Paper Heavyweight
Plain Paper (Recycled Paper) Plain Paper Up to 100
Paper Type
setting
Photo Paper Up to 20
Matte Paper
Loading
Capacity
sheets
sheets
Loading Paper in the Sheet Feeder
Follow these steps to load paper.
1. Open the paper support, then raise the extension.
2. Lower the output tray, then slide out the
extension.
English
Epson Bright White Ink Jet
Paper
Up to 80
sheets
3. Slide the edge guide to the left.
4. Fan a stack of paper, then tap it on a flat surface to
even the edges.
5. Load the paper against the right side of the sheet
feeder, with the printable side up. The printable
side is usually whiter or glossier.
Loading Paper 7
Place the stack of paper behind the tabs and make
sure it fits under the c arrow mark inside the left
edge guide. Always load paper short edge first,
even for landscape printing.
A4
10 × 15 cm (4 × 6 in) and
13 × 18 cm (5 × 7 in)
Storing Your Printouts
With proper care, photographs from your printer will
last for many years. The special Epson inks designed
for your printer are formulated to achieve improved
light fastness when used with Epson paper and the
prints are properly displayed or stored.
As with traditional photos, proper care will minimize
color changes and lengthen display life:
■ For display, Epson recommends that prints be
framed under glass or a protective plastic sleeve
to protect them from atmospheric contaminants
like humidity, cigarette smoke, and high levels of
ozone.
■ As with all photographs, keep your prints away
from high temperatures and humidity and out of
direct sunlight.
■ For proper storage, Epson recommends that you
keep prints in a photo album or plastic photo
storage box in acid-free, archival sleeves
commonly available at most camera stores.
6. Slide the edge guide against the left edge of the
paper (but not too tightly).
Note:
Leave enough space in front of the printer for the paper to be fully
ejected.
Be sure to follow any other storage and display
instructions included in the paper package.
8 Loading Paper
Accessing Images to Print
Inserting a Memory Card
c Caution:
❏ Insert a memory card so that the top of the card faces the right
side, as shown in the illustration.
❏ Loading a memory card in ways other than those shown here
may damage the printer, memory card, or both.
❏ Use only one type of memory card at a time. Eject the loaded
memory card before inserting another kind of memory card.
❏ Close the printer cover when the memory card is in operation to
protect the memory card from static electricity. If you touch the
memory card when it is inserted in the printer, it may cause the
printer to malfunction.
❏ Before loading the Memory Stick Duo, Memory Stick PRO Duo,
miniSD Card, and MagicGate Memory Stick Duo, attach the
adapter provided with it.
Inserting a Memory Card
1. Press the P On button to turn on your printer.
2. Open the printer cover.
3. Insert the memory card as far as it can go into the
appropriate slot as shown below. When it is in, the
memory card light comes on.
Type of card Slot
CompactFlash/
Microdrive
Memory Stick/
Memory Stick PRO/
Memory Stick Duo*/
Memory Stick PRO Duo*/
MagicGate Memory Stick/
MagicGate Memory Stick Duo*/
SD Card/
miniSD Card*/
MultiMediaCard
xD- Picture Card/
xD-Picture Card Type M/
SmartMedia
English
* Requires an adapter
memory card light
4. Close the printer cover.
After a moment, the printer reads and counts the
n um be r of im ag es on yo ur ca rd . W he n i t h as do ne ,
your images are available for printing (see
page 11).
Removing a memory card
Make sure the memory card light is not flashing, then
pull the card straight out of the slot.
c Caution:
Do not remove a card while the memory card light is flashing; you
may lose photos on your card.
Accessing Images to Print 9
Printing from a Digital Camera
PictBridge and USB Direct Print let you print your
photos by connecting your digital camera directly to
your printer.
1. Remove any memory cards from the printer. (If
you leave a card inserted, photos will be read from
it instead of the card in your camera.
2. Load the type of paper you want to print on; &
page 7
3. Use the printer’s control panel to select the paper
type and paper size.
4. Connect the USB cable that came with your
camera to the external device USB connector on
the front of your printer.
5. Make sure your camera is turned on. After a
moment, the printer reads and counts your
photos.
6. Use your camera to select the photos you want to
print, adjust any necessary settings, and print
your photos. See your camera’s manual for details.
Note:
❏ If your camera is not compatible with PictBridge or USB
Direct Print, this icon appears on the LCD screen.
Epson cannot guarantee the compatibility of any cameras.
❏ Some of the settings on your digital camera may not be
reflected in the output.
10 Accessing Images to Print
Printing Photos
Printing several photos
1. Press the Mode button to select Print Select. The
following screen appears.
2. Press the l or r Photo/Options button to view the
photo you want to print.
3. Press the u or d Copies button to choose the
number of copies to print for that photo (up to 99).
4. Repeat steps 2 and 3 for additional photos.
5. Press the paper type button to select the paper
type.
For details, see “Selecting Paper Type” on page 7.
Note:
If there is DPOF information on the memory card, you cannot
print all of the photos on the card, even if Print All/PictBridge
is selected. To print all of the photos on the memory card,
cancel the DPOF information from your digital camera.
Printing an index sheet of photos
All photos in the memory card will be printed as
t hu mb n ai ls on A4 si ze p ap er . 20 ph o to s w il l b e p ri n te d
on one sheet.
1. Load A4 plain paper to your printer.
Note:
You cannot print Index other than A4 size paper.
2. Press the Mode button to select Index Sheet. The
printer automatically sets the paper type to Plain
Paper and the paper size to A4. The following
screen appears.
English
6. Press the paper size button to select the paper size.
7. Press the x Start button to print.
Printing all photos
1. Press the Mode button to select
Print All/PictBridge. The following screen
appears.
2. Press the paper type button to select the paper
type.
For details, see “Selecting Paper Type” on page 7.
3. Press the paper size button to select the paper size.
4. Press the u or d Copies button to choose the
number of copies to print (up to 99).
5. Press the x Start button to print.
3. Press the x Start button to print.
Camera-selected DPOF photos
If your camera supports DPOF (Digital Print Order
Format), you can use it to pre-select which photos and
how many copies you want to print. See your camera's
manual to choose photos for printing with DPOF, then
insert your memory card in your printer. The printer
automatically reads your pre-selected photos.
1. Load paper and a memory card that contains
DPOF data. Once a memory card has been loaded,
the DPOF icon appears on the LCD panel and the
Copies value becomes the number of copies you
selected on your digital camera.
2. Press the x Start button to start printing.
Printing Photos 11
Replacing Ink Cartridges
Checking the ink supply
When the ink is low, this icon H appears in the
upper-left of the LCD panel. Follow these steps to
check your ink supply.
1. Press the Setup button.
2. Press the
l or r button to display Check Ink
Levels , then press the x Start button.
You see a graphic showing the amount of ink
available in each cartridge.
Appears when ink is low.
C (Cyan), M (Magenta), Y (Yellow), and BK (Black)
3. When you have done checking the ink levels,
press the x Start button.
When your ink starts getting low, make sure you have
replacement cartridges available. You can not print if
a cartridge is empty.
Precautions on ink cartridge replacement
Read all of the instructions in this section before
replacing the ink cartridges.
w Warning:
If ink gets on your hands, wash them thoroughly with soap and water.
If ink gets in your eyes, flush them immediately with water. If you still
have discomfort or vision problems, see a doctor immediately.
Replacing an ink cartridge
LCD Steps
1. Make sure that the printer is on but
not printing, then open printer
cover.
2. Do one of the following:
If an ink cartridge is empty:
Look at the icon on the LCD panel
to find out which cartridge is
empty, then press the x Start
button.
If an ink cartridge ink low:
Check the ink levels. Then press
the Setup button. Use the
button to select Change
Cartridges , then press the
x Start button. At the confirmation
screen, press the x Start button
again.
3. Press the x Start button and open
the printer cover. The ink cartridge
moves slowly to the replacement
position.
l or r
c Caution:
❏ To avoid damaging the printer, never move the print head by
hand.
❏ When an ink cartridge is empty, you cannot continue printing
even if the other cartridges still contain ink.
❏ Leave the empty cartridge installed in the printer until you have
obtained a replacement. Otherwise the ink remaining in the print
head nozzles may dry out.
❏ To ensure good results, use genuine Epson ink cartridges and
do not refill them. Other products not manufactured by Epson
may cause damage that is not covered by Epson's warranties,
and under certain circumstances, may cause erratic printer
behavior.
❏ An IC chip on each ink cartridge accurately monitors the amount
of ink used from the cartridge. Even if a cartridge is removed and
then inserted again, all of its ink can be used. However, some
ink is consumed each time the cartridge is inserted because the
automatically checks its reliability.
12 Replacing Ink Cartridges
c Caution:
Do not move the print head by hand, as this may
damage the printer. Always press the
button to move it.
x Start
LCD Steps
LCD Steps
4. Remove the new ink cartridge
from the package.
c Caution:
❏ Be careful not to break the hooks on the
side of the ink cartridge when you
remove it from the package.
❏ Do not remove or tear the label on the
cartridge; otherwise, ink will leak.
❏ Do not touch the green IC chip on the
front of the cartridge. This can damage
the ink cartridge.
❏ Be sure to always install an ink cartridge
into the printer immediately following the
removal of the current ink cartridge. If the
ink cartridge is not installed promptly, the
print head may dry out, rendering it
unable to print.
7. Place the ink cartridge vertically
into the cartridge holder. Then,
push the ink cartridge down until
it clicks into place.
English
8. When you have finished replacing
the cartridge, close the cartridge
cover and the printer cover.
5. Open the cartridge cover.
6. Pinch the sides of the ink cartridge
that you want to replace. Lift the
cartridge out of the printer and
dispose of it properly. Do not take
the used cartridge apart or try to
refill it.
9. Press the x Start button. The print
head will move and charging of the
ink delivery system will begin.
When the ink charging process is
finished, the print head will return
to its home position.
c Caution:
The P On button continues to flash while
the printer performs the ink charging
operation. Never turn off the printer while
this light is flashing. Doing so can result in
incomplete charging of ink.
Note:
If the ink end error occurs after the print
head moves to its home position, the ink
cartridge may not be installed properly.
Press the y Stop/Clear button again, and
reinstall the ink cartridge until it clicks into
place.
Replacing Ink Cartridges 13
Maintenance and Transporting
Improving Print Quality
Cleaning the print head
If your printouts are unexpectedly light or faint, or
dots or lines are missing, you may need to clean the
print head. This unclogs the nozzles so they can
deliver ink properly. Print head cleaning uses ink, so
clean it only if quality declines.
c Caution:
When you do not turn on your printer for a long time, the print quality
can decline, so turn it on at least once a month to maintain good
print quality.
Follow these steps to clean the print head from the
printer’s control panel:
1. Make sure the printer is turned on but not
printing, and the ink low or ink end error is not
displayed. If so, you may need to replace an ink
cartridge; see page 12 for details.
2. Press the Setup button.
3. Press the l or r button to display Clean Print
Head , then press the x Start button. The
printer makes noise and cleaning takes about 30
seconds.
If you do not see any improvement after cleaning three
or four times, check the solutions beginning on
page 18. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and
then try cleaning the print head again.
Aligning the print head
If your printouts contain misaligned vertical lines or
horizontal banding, you may need to align the print
head.
You can align the print head either from the printer’s
control panel or using your printer software.
Note:
For the best results, load A4 Epson Photo Quality Ink Jet Paper in
the printer whenever you check the print head alignment.
1. Make sure the printer is turned on but not
printing, and A4 paper is loaded.
2. Press the Setup button.
3. Press the l or r button to display Align Print
Head , then press the x Start button.
4. The following alignment sheet is printed.
4. When cleaning is done, run a nozzle check to
confirm the print head nozzles are clean. Make
sure A4 plain paper is loaded in the printer, press
the r button to display Check Ink Nozzles ,
then press the x Start button.
c Caution:
Do not turn off the printer or interrupt the cleaning process.
5. Examine the nozzle check pattern you printed.
Each staggered horizontal and straight vertical
line should be complete, with no gaps in the
pattern, as shown below:
■ If your printout looks okay, you are done.
Press the y Stop/Clear button to finish.
■ If there are any gaps (as shown below), press
the x Start button to clean the print head
again.
14 Maintenance and Transporting
5. Look at the alignment pattern in each set and find
the patch which is most evenly printed, with no
noticeable streaks or lines.
6. Press the u or d button to highlight the number
for the best pattern (1 to 9) in set #1, then press the
x Start button.
Cleaning the Printer
To keep your printer working at its best, you should
clean it several times a year. Follow these steps:
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
7. Repeat step 6 to select the best pattern for sets #2,
#3, and #4.
8. When you have finished, press the y Stop/Clear
button.
2. Remove all paper, then use a soft brush to clean
any dust or dirt from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp
cloth.
4. Use a soft, dry cloth to clean the LCD panel. Do
not use liquid or chemical cleaners on the LCD
panel.
5. If ink has spilled inside the printer, wipe it off only
in the area shown below using a soft, damp cloth.
English
Clean here
w Warning:
Do not touch the gears inside the printer.
c Caution:
❏ Be careful not to wipe away lubricating grease inside the printer.
❏ Never use a hard or abrasive brush, or alcohol or thinner for
cleaning; they can damage the printer components and case.
❏ Do not get water on the printer components and do not spray
lubricants or oils inside the printer.
❏ Do not apply grease to the metal parts under the print head
carriage.
Maintenance and Transporting 15
Transporting the Printer
If you move your printer some distance, you need to
prepare it for transportation in its original box or one
of a similar size.
c Caution:
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
1. Turn on the printer, wait until the print head locks
in the far right position, then turn off the printer.
2. Unplug the power cord from the electrical outlet.
Then disconnect the printer cable from the printer.
3. Remove any memory cards from the printer.
4. Remove any paper from the printer, push down
the paper support extension, and close the paper
support.
5. Open the printer cover. Secure the ink cartridge
holder to the printer with tape as shown, then
close the printer cover.
Tape the ink
cartridge holder
to the printer case
6. Push in the output tray extension and close the
output tray.
7. Repack the printer and its attachments in the
original box using the protective materials that
came with them.
Keep the printer level as you transport it. After
transporting the printer, remove the tape securing the
print head and test your printer. If you notice a decline
in print quality, clean the print head (see page 14); if
output is misaligned, align the print head (see
page 14).
16 Maintenance and Transporting
Troubleshooting
Error Display List
You can diagnose and solve most problems by
checking the display on the LCD panel. If you cannot
solve the problems by checking the display, use the
following table and try the recommended solutions.
Note:
The solutions are for problems that happen when using this product
stand alone. Refer to the online User’s Guide for detailed solutions
for computer-related problems.
Display Cause Solution
Ink out. Replace with new ink
Ink
Cartridge is
not
installed.
No paper is
loaded in
the sheet
feeder.
Paper is
jammed.
cartridges. & page 12
Install the ink
cartridge.
Load paper in the
sheet feeder. Then
press x Start to
continue or
y Stop/Clear to
cancel. & page 7
Clear paper jam, then
press the x Start
button. & page 19
Waste ink
pad
saturated.
The waste
ink pad is
nearly
saturated.
The
memory
card does
not contain
any valid
data.
Memory
card error.
The
connected
external
device is not
recognized
Paper
thickness
lever is set
to the wrong
position.
No memory
card is
inserted.
Contact your local
authorized service
center or contact
Epson for a referral.
& page 20
Contact your local
authorized service
center or contact
Epson for a referral.
& page 20
Remove the memory
card and see & page 9
Remove the memory
card and see & page 9
Check the connection
and try again.
Set the paper
thickness lever to the
correct position and try
again.
Insert a valid memory
card and try again.
& page 9
English
There is not
enough ink
in the
cartridges
to perform
head
cleaning.
There is a
problem
with the
printer.
Replace empty or low
ink cartridges.
& page 12
Turn the printer off and
then back on. If the
error does not clear,
contact your local
authorized service
center or contact
Epson for a referral.
& page 20
Troubleshooting 17
Problems and Solutions
Print Quality Problems
You see banding (light lines) in your
printouts or copies
■ Make sure that the printable side of the paper is
face up in the sheet feeder.
■ Run the Head Cleaning utility to clear any clogged
ink nozzles.
& See “Cleaning the print head” on page 14
■ Run the Print Head Alignment utility.
& See “Aligning the print head” on page 14
■ Use up ink cartridges within six months after
opening their package.
■ Check the LCD panel. If the H ink icon is
displayed, replace the appropriate ink cartridges.
& See “Replacing Ink Cartridges” on page 12
■ If you are printing on glossy media, place a
support sheet (or a sheet of plain paper) beneath
the stack, or load only one sheet at a time.
■ Do not touch or allow anything to come into
contact with the printed side of paper with a shiny
finish. After printing documents on glossy media,
allow the ink to set for a few hours before handling
them.
■ Run the Head Cleaning utility.
& See “Cleaning the print head” on page 14
■ Run the Print Head Alignment utility.
& See “Aligning the print head” on page 14
■ Feed paper and clean the roller inside.
& See “Using Paper Feed/Paper Eject function”
on page 19
■ If the problem persists, ink may have leaked inside
the printer. In this case, wipe the inside of the
printer with a soft, clean cloth.
& See “Cleaning the Printer” on page 15
■ Make sure that the Paper Type selected on the
control panel is appropriate for the type of paper
loaded in the printer.
Your printout is faint or has gaps
■ Run the Head Cleaning utility to clear any clogged
ink nozzles.
& See “Cleaning the print head” on page 14
■ Run the Print Head Alignment utility.
& See “Aligning the print head” on page 14
■ Make sure that the Paper Type selected on the
control panel is appropriate for the type of paper
loaded in the printer.
You see wrong or missing colors
■ Run the Head Cleaning utility.
& See “Cleaning the print head” on page 14
If colors are still incorrect or missing, replace the
color ink cartridges. If the problem persists,
replace the black ink cartridge.
& See “Replacing Ink Cartridges” on page 12
Miscellaneous Printout Problems
Blank pages print
Run the Head Cleaning utility to clear any clogged ink
nozzles.
& See “Cleaning the print head” on page 14
Smudges or blot appear on the printout
Feed paper and clean the roller inside.
& See “Using Paper Feed/Paper Eject function” on
page 19
■ If you have just replaced an ink cartridge, make
sure that the date on the box has not expired. Also,
if you have not used the printer for a long time,
replace the ink cartridges with new cartridges.
& See “Replacing Ink Cartridges” on page 12
Your printout is blurry or smeared
■ Make sure that your paper is dry and that the
printable side is face up.
■ Make sure that the Paper Type setting on the
control panel is correct.
18 Troubleshooting
Paper Does Not Feed Correctly
Canceling Printing
Paper does not feed correctly or is
jammed
■ If paper does not feed, remove it from the sheet
feeder. Fan the paper. Load it against the right
side, and slide the left edge guide against the
paper (but not too tightly). Do not load too many
sheets at once (do not go past the c arrow mark on
the left edge guide) & page 7 for more
information.
■ If paper jams frequently, make sure the left edge
guide is not pushed too tightly against the paper.
Try loading fewer sheets of paper. The stack
should never be above the c arrow mark on the
left edge guide. & page 7 for more information
and follow the instructions that came with your
paper.
You may also have pushed the paper down too far
into the sheet feeder. Turn the power off and
carefully remove the paper. Then reload the
paper.
Printer Does Not Print
If you encounter problems while printing, you may
need to cancel printing.
To stop printing in progress, press the y Stop/Clear
button. The printer will cancel all print jobs, stop
printing, and eject any page that was printing.
Depending on the printer’s status, printing may not
stop immediately.
Using Paper Feed/Paper Eject function
1. Load several sheets of A4 size paper.
2. Press the Setup button to open the Setup menu.
3. Press the l or r button to select
Paper Feed/Eject.
4. Press the x Start button to start to feed and eject
the paper.
5. Repeat Step 4 if needed.
6. When you have finished, press the y Stop/Clear
button.
English
LCD panel is off
■ Press the P On button to make sure that the
printer is on.
■ Turn off the printer and make sure that the power
cord is securely plugged in.
■ Make sure that your outlet works and is not
controlled by a wall switch or timer.
LCD panel displays a warning or error
message
If the LCD panel displays a warning or error, follow
the instructions. See “Error Display List” on page 17
for an explanation of warnings and error messages.
LCD panel came on and then went out
The printer’s voltage may not match the outlet rating.
Turn off the printer and unplug it immediately. Then,
check the printer labels.
c Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER
BACK IN. Contact your dealer.
Print head carriage problem
If the cartridge cover does not close or the print head
carriage does not move to its home position, open the
cartridge cover and push the ink cartridges down until
they click into place.
Troubleshooting 19
Customer Support
Technical Support Web Site
Go to http://www.epson.com and select the Support
section of your local EPSON web site for the latest
drivers, FAQs, manuals and other downloadables.
Epson's Technical Support Web Site provides help
with problems that cannot be solved using the
troubleshooting information in your printer
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
Contacting Customer Support
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services for
assistance. Check your Pan-European Warranty
Document for information on how to contact EPSON
Customer support. They will be able to help you much
more quickly if you give them the following
information:
■ Product serial number
(The serial number label is usually on the back of
the product.)
■ Product model
20 Troubleshooting
Appendix
Ink and Paper
Ink
Cartridge Part number
Black
Cyan
Magenta
Yellow
Paper
Epson offers specially designed media for ink jet
printers to meet most high-quality printing needs.
The following media is for memory card printing only.
Paper name Sizes Part number
Epson Premium Glossy Photo
Paper
Epson Premium Semigloss
Photo Paper
T0551
T0552
T0553
T0554
A4 S041285,
S041297
10 × 15 cm S041706,
S041729,
S041730,
S041750
A4 S041332
Printer Specifications
These specifications are only for standalone operation.
Printing
Printing method On-demand ink jet
Nozzle
configuration
Printable area Border printing: 3-mm margin for all sides
Paper
Note:
Since the quality of any particular brand or type of paper may be
changed by the manufacturer at any time, Epson cannot attest to
the quality of any non-Epson brand or type of paper. Always test
samples of paper stock before purchasing large quantities or printing
large jobs.
Paper specifications
Single sheet:
Monochrome (black) 90 nozzles
Color (cyan, magenta, yellow) 270 nozzles
(90 × 3 colors)
of paper
Borderless printing: No margin
English
Epson Bright White Ink Jet
Paper
Epson Matte
Paper-Heavyweight
Epson Ultra Glossy Photo
Paper
A4 S041442
A4 S041258,
S041259
A4 S041927
Note:
❏ The availability of special media varies by location.
❏ For the latest information on media available in your area, contact
the Epson customer support web site.
& See “Technical Support Web Site” on page 20
Size A4 (210 × 297 mm),
Paper types Plain bond paper, special paper
Thickness
(for plain bond paper)
Weight
(for plain bond paper)
10 × 15 cm(4 × 6in.),
13 × 18 cm(5 × 7in.)
distributed by Epson
0.08 to 0.11 mm (0.003 to
0.004 inch.)
64 g/m² (17 lb) to 90 g/m² (24 lb)
Note:
❏ Poor quality paper may reduce print quality and cause paper
jams or other problems. If you encounter problems, switch to a
higher grade of paper.
❏ Use paper under normal conditions:
Temperature 15 to 25° C (59 to 77° F)
Humidity 40 to 60% RH
Appendix 21
Ink Cartridge
Environmental
Cartridge life Within 6 months of opening the package, at
25°C [77°F]
Temperature Storage:
-20 to 40°C (-4 to 104°F)
1 month at 40°C (104°F)
c Caution:
❏ Epson recommends the use of genuine Epson ink cartridges.
Epson warranties do not cover damage to your printer caused
by the use of ink cartridges not manufactured by Epson.
❏ Do not use an ink cartridge if the date on the package has
expired.
❏ Do not refill the ink cartridge. The printer calculates the amount
of ink remaining using an IC chip on the ink cartridge, so even if
the cartridge is refilled, the IC chip will report that it is empty.
Printer
Sheet feeder
capacity
Dimensions Storage
Weight 5.0 kg (11.0 lb) without the ink cartridges
About 100 sheets at 64 g/m2 (17 lb) paper
Width: 436 mm (17.1 inches)
Depth: 268 mm (10.6 inches)
Height: 172 mm (6.8 inches)
Printing
Width: 436 mm (17.1 inches)
Depth: 494 mm (19.4 inches)
Height: 300 mm (11.8 inches)
Temperature Operation:
10 to 35°C (50 to 95°F)
Humidity Operation:
20 to 80% RH
Compatible Memory Cards
See “Inserting a Memory Card” on page 9.
Note:
For the latest information on memory cards available for your printer,
contact your dealer or regional Epson sales office.
Memory Card Data Format
Digital camera DCF (Design rule for Camera File
system) Version 1.0 or 2.0 compliant.
File format JPEG, DOSFAT (FAT 12 or 16, one
partition) taken with a DCF compliant
digital camera.
Supports Exif Version 2.21.
Image size 80 × 80 to 9200 × 9200 pixels
Number of files Up to 999.
Note:
File names containing double-byte characters are not valid when
printing directly from a memory card.
Standards and Approvals
European model:
Electrical
100-120 V
Model
Input voltage range 90 to 132 V 198 to 264 V
Rated frequency
range
Input frequency
range
Rated current 0.4 A
Power consumption Approx. 10 W
50 to 60 Hz
49.5 to 60.5 Hz
(Max.0.7 A)
(ISO10561
Letter Pattern)
Approx.1.5 W in
Sleep mode
Note:
Check the label on the back of the printer for the voltage of your
printer.
220-240 V
Model
0.2 A
(Max.0.3 A)
Approx. 10 W
(ISO10561
Letter Pattern)
Approx.1.5 W in
Sleep mode
Low Voltage
Directive
73/23/EEC
EMC Directive
89/336/EEC
EN 60950
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Australian model:
EMC AS/NZS CISPR22 class B
22 Appendix
Panel Icon List
Printer errors and conditions are displayed with
image icons and numerical codes. For details on
solving the errors, see “Error Display List” on page 17.
Error List
Display Meaning
Ink out.
Install the ink cartridge.
Paper out. Load paper.
Warning Display
Display Meaning
Waste ink pad is nearly saturated. Call
for service.
Not photo data in memory card.
Memory card error.
Cannot recognize camera. Check
connection.
✂
Clear paper jam, then press the
x Start button.
There is not enough ink in the
cartridges to perform a head cleaning.
Replace empty or low ink cartridges.
Call for service.
Waste ink pad saturated. Call for
service.
Paper thickness lever was changed.
Icon List
Display Meaning
The photo data includes P.I.F. data.
Ink is low.
Information Display Menu List
Display Meaning
No memory card.
Processing.
PictBridge Camera connected.
USB Direct Print Camera connected.
Set the paper thickness lever to
envelope position.
Display Meaning
Print all photos.
& See page 11
Print Index Sheet.
& See page 11
DPOF file found.
Press the x Start button to start
printing.
& See page 11
Check Ink Levels.
Press the x Start button to enter this
mode.
& See page 12
Clean Print Head.
Press the x Start button to enter this
mode.
& See page 14
Set the paper thickness lever to cut
sheet position.
PC connected.
Printing.
Check Ink Nozzles
Press the x Start button to enter this
mode.
& See page 14
Align Print Head
Press the x Start button to enter this
mode.
& See page 14
Change Cartridges
Press the x Start button to enter this
mode.
& See page 12
Feed and Eject paper.
Press the x Start button to enter this
mode.
& See page 19
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