Epson Stylus Photo R200, Stylus Photo R210 Service Manual
SERVICE MANUAL
®
Color Inkjet Printer
EPSON Stylus Photo R200/R210
Notice
o All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical,
photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
o The contents of this manual are subject to change without notice.
o All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
o The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice:Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of the ir respective owners.
EPSON disclaims any and all rights in those marks.
Copyright © 2003 SEIKO EPSON CORPORATION.
Imaging & Information Product Division
TP • CS Quality Assurance Department
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN
THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE S AME AS THE RATED VOLT AGE, LISTED ON THE SERIAL NUMBER/ RATING PLATE. IF TH E EPSON PRODUCT
HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT
BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN
ACCESSING INTERNAL COMPONENTS.
5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND SOURCE IC OR
OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY COULD CAUSE DAMAGE TO THE EPSON PRODUCT, OR COULD VOID THE
WARRANTY OFFERED BY EPSON.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and
procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 2. DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and
assembling the product.
CHAPTER 3. ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 4. MAINTENANCE
Provides preventive maintenance procedures and the lists of
Epson-approved lubricants and adhesives required for
servicing the product.
APPENDIX Provides the following additional information for
reference:
• Electrical circuit boards schematics
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and
always read NOTE, CAUTION, or WARNING messages.
A D J U S T M E N T
R E Q U I R E D
C A U T I O N
C H E C K
P O I N T
W A R N I N G
Indicates an operating or maintenance procedure, practice or
condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or
condition that, if not strictly observed, could result in damage to,
or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It
may also provide additional information that is related to a
specific subject, or comment on the results achieved through a
previous action.
Indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, could result in injury or
loss of life.
Indicates that a particular task must be carried out according to a
certain standard after disassembly and before re-assembly,
otherwise the quality of the components in question may be
adversely affected.
Revision Status
Revision Issued Date Description
A January 29, 2004 First Release
CONTENTS
Chapter 1 TROUBLESHOOTING
1.1 Overview .............................................................................................................. 8
1.2 Troubleshooting with LED/LCD Indications and Status Monitor 3 Message ..... 9
1.3 Unit Level Troubleshooting ............................................................................... 14
Chapter 2 DISASSEMBLY AND ASSEMBLY
2.1 Overview ............................................................................................................ 31
2.1.1 Precautions ................................................................................................. 31
2.1.2 Tools .......................................................................................................... 32
2.1.3 Pre-Shipment Checks ................................................................................. 32
2.2 Caution regarding assembling/disassembling the printer mechanism, and how to
ensure the quality of reassembled product ............................................................... 34
2.3 Disassembly ........................................................................................................ 36
2.3.1 Paper Support Assy./Housing (left/right)/Stacker
Assy. removal ............................................................................................ 37
2.3.2 Housing (frame)/Panel Assy./Panel Board removal .................................. 39
2.3.3 ASF Unit removal ...................................................................................... 40
2.3.4 CR Motor removal ..................................................................................... 42
2.3.5 Print Head removal .................................................................................... 43
2.3.6 Porous Pad, Paper Guide, Front removal ................................................... 44
2.3.7 Board, Main removal ................................................................................. 45
2.3.8 Holder, Shaft Unit removal ........................................................................ 46
2.3.9 APG Unit removal ..................................................................................... 49
2.3.10 Paper Guide, Upper removal ................................................................... 50
2.3.11 Carriage Unit removal ................................................... ...... ...... .............. 51
2.3.12 Printer Mechanism/Housing (lower) removal ......................................... 57
2.3.13 Power Supply Unit removal ..................................................................... 61
2.3.14 CDR Guide Assy. removal ...................................................................... 62
2.3.15 Ink System Unit removal ......................................................................... 64
2.3.16 Paper Guide, Front/Roller EJ Assy. removal ........................................... 67
2.3.17 PF Motor removal .................................................................................... 71
Chapter 3 ADJUSTMENT
3.1 Adjustment Items and Overview ............................................ ...... ...................... 73
3.1.1 Servicing Adjustment Item List ................................................................. 73
3.1.2 Replacement Part-Based Adjustment Priorities ........................................ 77
3.2 Adjustment by using adjustment program ........................ .................................. 79
3.2.1 Market Setting ........................................................................................... 79
3.2.2 USB ID Input ............................................................................................. 79
3.2.3 Head ID Input ............................................................................................ 79
3.2.4 Head Angular Adjustment ......................................................................... 80
3.2.5 Bi-d Adjustment ........................................................................................ 80
3.2.6 PW Sensor Adjustment .............................................................................. 81
3.2.7 First Dot Adjustment ................................................................................. 81
3.2.8 Offset Input for CR Motor Calorific Limitation ........................................ 82
3.2.9 A4 Normal Paper Print .............................................................................. 82
3.2.10 A4 Photo Quality Inkjet Paper Print ........................................................ 82
3.2.11 A4 Photo Paper/ Glossy Photo Paper print .............................................. 82
3.3 Adjustment Except Adjustment Program ........................................................... 83
3.3.1 PG Adjustment .......................................................................................... 83
Chapter 4 MAINTENANCE
4.1 Overview ............................. ...... ...... ....................................... ............................ 87
4.1.1 Cleaning ..................................................................................................... 87
4.1.2 Service Maintenance .................................................................................. 87
4.1.3 Lubrication ................................................................................................. 89
Chapter 5 APPENDIX
5.1 Exploded Diagram .............................................................................................. 97
5.2 Electrical Circuits ............................................................................................... 97
TROUBLESHOOTING
CHAPTER
EPSON Stylus Photo R200/R210 Revision A
1.1 Overview
This chapter describes how to identify troubles in two levels: unit level repair and
component level repair. Refer to the flowchart in this chapter to identify the defective
unit and perform component level repair if necessary. This ch apter also ex plains m otor
coil resistance, Sensor specification and error indication.
START
UNIT-LEVEL TROUBLESHOOTING
UNIT REPAIR
ASSEMBLY AND ADJUSTMENT
END
Figure 1-1. Troubleshooting Flowchart
Table 1-1. Motor, Coil Resistance
Motor Location Check Point Resistance
PF Motor
(Same as ASF/
Pump Motor)
CN6
Pin 1 and 3
Pin 2 and 4
±10%
3.0W
(25°C/phase)
Since "CR Motor" and APG Motor are DC motors, the resistance among the electric
poles varies. Therefore, judge if it is normal or abnormal based on if there is operation
of the motor or not; the resistance values cannot be used to judge the abnormality.
However, it is difficult to judge accurately, if it is not clear, replace the motor.
Table 1-2. Sensor check point
Sensor name Location Check point Signal level Switch mode
Off :
No paper
On :
Detect paper
Off :
Anywhere of PG
On :
In process of
switchin g PG
On :
ASF mode
Off :
CDR mode
PE Sensor CN9 Pin 1 and 2
PG Sensor CN14 Pin 1 and 2
Star Wheel
Sensor
CN11 Pin 1 and 2
More than 2.4V
Less than 0.4V
More than 2.4V
Less than 0.4V
-
-
-
CDR Sensor CN11 Pin 3 and 4
-
Off :
No CDR Tray
On :
Detect CDR Tray
TROUBLESHOOTING Overview 8
EPSON Stylus Photo R200/R210 Revision A
1.2 Troubleshooting with LED/LCD Indications and Status Mo nit or 3 Message
This section describes the LED/LCD indication, the STM3 message and the error condition when the printer detects an error in each operation such as the power on, the paper
loading/feeding and the ink absorption operatio n. (As for the screen shot in STM3 message, it’s used screen shot of Stylus Photo R300/310 as a substitute for that of Stylus Photo
R200/210.)
Table 1-3. LED Indication and STM3
Printer status
Communication Error -- -- --
Error before Initial Ink
Charge
Power Paper Ink
Blink -- On
LED indication
STM3 message Condition for error detection
This error is detected when the printer cannot
communicate with the PC properly.
This error is detected when a defective cartridge
is installed in the printer which the Initial Ink
Filling is not done yet.
TROUBLESHOOTING Troubleshooting with LED/LCD Indications and Status Monitor 3 Message 9
EPSON Stylus Photo R200/R210 Revision A
Table 1-3. LED Indication and STM3
Printer status
Error before ink
replacement Cleaning
Ink Low Condition -- -- Blink
Power Paper Ink
-- -- On
LED indication
STM3 message Condition for error detection
Note :
Printing operation can be performed until it becomes ink
end condition even afte r the e rror message is display ed on
STM3. However, the Head Cl eaning oper ation ma y not be
performed due to the Ink Low condition.
This error is detected when replacing the Ink
Cartridge, if the new cartridge is defective.
This error is detected when the ink consumption
reaches about 90%.
(Note)
When the Ink Low Condition is detected, the
Maintenance LED will blink. The printer will
continue to keep this LED status even if a new
Ink Cartridge is installed in the Ink Cartridge
replacement posi tion . H oweve r, th is L ED st atus
will be reset (LED off) when "Carriage Unit"
returns to the home position.
TROUBLESHOOTING Troubleshooting with LED/LCD Indications and Status Monitor 3 Message 10
EPSON Stylus Photo R200/R210 Revision A
Table 1-3. LED Indication and STM3
Printer status
Ink Out Error
Paper Out Error
LED indication
Power Paper Ink
-- -- On
-- On --
STM3 message Condition for error detection
This error is detected in either of the following
cases.
1. The ink consumption reached 100%.
2. The Ink Cartridge is faulty. (CSIC memory
data error)
(Note)
If Ink Out Error is detected, a small amount of
ink remains in the Ink Cartridge to protect the
Print Head from printing operation.
This error is detected when the top of paper
cannot be detected with the PE Sensor in a
paper loading.
This error is detected when ;
1. The end of paper cannot be correctly
Paper Jam Error
(Including CD/DVD)
-- Blink --
detected with the PE Sensor in a paper
loading.
2. The rear of CD/DVD cannot be correctly
detected with the Star Wheel/CDR Sensor in
a CD/DVD loading.
TROUBLESHOOTING Troubleshooting with LED/LCD Indications and Status Monitor 3 Message 11
EPSON Stylus Photo R200/R210 Revision A
Table 1-3. LED Indication and STM3
Printer status
No Ink Cartridge
Maintenance Request
LED indication
Power Paper Ink
-- -- On
Off
Altternant
Blink 1
Altternant
Blink 2
STM3 message Condition for error detection
This error is detected when ;
1. The Ink Cartridge is not installed to
"Carriage Unit".
2. The Ink Cartridge is defective.
This error is detected when the value of the
Waste Ink Pad Counter A set in EEPROM
reaches its limit (Variable be tween 20000 and
46750 points).
This error is detected when ;
1. Paper is pre s e nt in "ASF Assy.", and "CDR
Guide Assy." is open while receiving print
data.
CD/DVD Guide Error
-- Blink 2 Fast Blink
2. "CDR Guide Assy." opens while printing.
3. "CDR Guide Assy." is open while receiving
ASF paper feed data.
4. Attempting to replac e the ink while "CDR
Guide Assy." is open.
TROUBLESHOOTING Troubleshooting with LED/LCD Indications and Status Monitor 3 Message 12
EPSON Stylus Photo R200/R210 Revision A
Table 1-3. LED Indication and STM3
Printer status
CD/DVD Tray Error
Fatal error
LED indication
Power Paper Ink
-- On --
Off Fast Blink Fast Blink
STM3 message Condition for error detection
This error is detected when "CD/DVD Tray"
cannot be detected while CD/DVD printing.
This error is detected when ;
1. "Carriage Unit" cannot move correctly by the
external force in each operation.
2. "PF Motor" cannot rotate correctly while " PF
Motor" operates.
Following is the Blink timing of each Blink condition.
-- : No change of the LED status
Blink : 0.5sec. on + 0.5sec. off
Blink 2 : 0.2sec. on + 0.2s ec. off + 0.2sec. on + 0.4sec. off
Fast Blink : 0.1sec. on + 0.1sec. off
Alternant Blink 1 : Same as Blink
Alternant Blink 2 : Same as Blink
TROUBLESHOOTING Troubleshooting with LED/LCD Indications and Status Monitor 3 Message 13
EPSON Stylus Photo R200/R210 Revision A
1.3 Unit Level Troubleshooting
You can identify the troubles by using the checklist in this section after confirming the
LED/LCD indication on the control panel or the error message displayed on STM3 of
the PC connected to the printer. As a result, you can save the whole repair time. When
finding any faulty parts, refer to Chapter 2 "ASSEMBLY/DISASSEMBLY" and
replace them. Following tables describe the error conditions (LED/LCD and STM3)
and their possible cause.
Table 1-4. Check Points for Communication Error to Each Phenomenon
Occurrence Timing
Position of CR
At power-on
Anywhere
At operation
Phenomenon Detail
When turning on the power, the printer
does not operate at all.
When turning on the power, the
initialization is performed correctly.
However, a Communication Error is
displayed on ST M3 even transf erring the
printing job to the printer.
Faulty Part/
Part Name
Power Supply
Board
Main Board
USB Cable
Printer Driver
1. Check if "Power Supply Bo ard Cable" is connect ed to
the CN2 on "Main Boa r d" .
2. Check if "Power Supply Board Cable" is not da maged.
1. Check if the correct mod el name is written in EEPROM
on "Main Board".
1. Check if "USB Cable" is connected properly bet ween
the printer and the PC.
1. Check if the Stylus Photo R200/R210 Printer Driver is
used for the printer job.
The following is the example of how to use the tables.
Example) When "Carriage Unit" is out of the home position at the power on timing,
the Fatal Error may be caused by the failure of "CR Motor". Moreover,
there are 3 possible causes on "CR Motor" failure.
(Note)
When individual part that makes up "Roller EJ Assy.", "PF Motor" and "Ink System
Assy." is defective, replace the Printer Mechanism with a new one basically. However,
if an individual part needs to be replaced urgently, execute the necessary operation by
referring to Chapter 2 "ASSEMBLY/DISASSEMBLY".
Check Point Remedy
1. Connect "Power Supply Board cable" to the
CN2 on "Main Board".
2. Replace "Power Supply Board" with a new
one.
* If the problem still occurs, replace "Main
Board".
1. Write proper Market Setting in the Adjustment
Program.
1. Connect the printer and the PC with a "USB
Cable".
1. Install the Stylus Phot o R200/R210 Pri nter
Driver in the PC.
TROUBLESHOOTING Unit Level Troubleshooting 14
EPSON Stylus Photo R200/R210 Revision A
Table 1-5. Check Points for Error Before the Initial Ink Charge, Error Before Ink Cartridge Replacement Cleaning and No Ink Cartridge Error
Occurrence Timing
Position of CR
At power-on
At HP
At power-on
Anywhere
Occurrence Timing
Position of CR
Phenomenon Detail
The printer does not perform the Initial
Ink Charge and the error is displayed on
LED and STM3.
The printer does not perform the Ink
Replacement Cleaning and the error is
displayed on LED and STM3.
The printer does not perform any print
operation and the err or is displayed on
LED and STM3.
Table 1-6. Check Points for Paper Out Error to Each Phenomenon
Phenomenon Detail
Faulty Part/
Part Name
Ink Cartridge
Main Board
Ink Cartridge
Ink Cartridge
Faulty Part/
Part Name
Check Point Remedy
1. Check if the Ink Cartridge is normal by installing it in
another printer.
1. Check if the correct data has been written in the address
5B<H> of EEPROM on "Main Board".
(We cannot check it with Adjustment Program of Sylus
Photo R200/R210.)
1. Check if the Ink Cartridge is normal by installing it in
another printer.
1. Check if ink still remains in the Ink Cartridge.
2. Check if the Ink Cartridge is normal by installing it in
another printer.
Check Point Remedy
1. Check if "Hopper" works properly while feeding paper. 1. Reassemble "ASF Frame" and "Compression
1. Replace the Ink Cartridge with a new one.
1. Write proper Market Setting in the
Adjustment Program.
1. Replace the Ink Cartridge with a new one.
1. Replace the Ink Cartridge with a new one.
2. Replace the Ink Cartridge with a new one.
Spring, 2.51" correctly.
Compression Spring, 2.51
At operation
-
"Holder, Shaft, LD Roller" rotates to
feed paper, but "Hopper" does not
operate.
ASF Assy.
TROUBLESHOOTING Unit Level Troubleshooting 15
EPSON Stylus Photo R200/R210 Revision A
Table 1-6. Check Points for Paper Out Error to Each Phenomenon
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
When feeding paper, the lead ing e dge o f
paper is detected properly, but the paper
is ejected without being set at the print
start position.
"PF Motor" and "Spur Gear, 37. 242"
rotate prop erly, but "Holder, Shaft, LD
Roller" does no t feed paper. (The
driving of "PF Motor" is not transmitte d
to "Holder, Shaft, LD Roller".)
Faulty Part/
Part Name
ASF Assy.
Holder, Shaft,
LD Roller
Check Point Remedy
1. Check if "Roller, Retard Assy." operates properly while
feeding paper.
1. Check if "Extension Spring,0.143" in "Clutch
Mechanism" has not come off.
2. Check if "Clutch" has not come off from the dowel of
"Shaft, LD Roller".
3. Check if "Clutch Tooth" is not damaged.
Extension Spring, 0.143
Clutch Tooth
1. Reasse mble "Exte ns ion Spr ing , 0.45 " loca ted
the under side of "Roller, Retard Assy.".
Extension
Spring, 0.45
1. Reassemble "Extension Spring, 0.143" in
"Clutch Mechanism".
2. Reassemble the round portion of "Clutch" on
the dowel of "Shaft, LD Roller".
3. Replace "Holder, Shaft, LD Roller" with a
new one.
Dowel of "Holder, Shaft, LD Roller"
4. Check if "Clutch" is not damaged.
4. Replace "Holder, Shaft, LD Roller" with a
new one.
Paper Guid e,
Upper
1. Check if "Paper Guide, Upp e r " (only HP side) has not
come off from "Main Frame".
1. Reassemble "Paper Guide, Uppe r" to "M ain
Frame".
(Only HP side)
TROUBLESHOOTING Unit Level Troubleshooting 16
EPSON Stylus Photo R200/R210 Revision A
Table 1-6. Check Points for Paper Out Error to Each Phenomenon
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
"PF Motor" and "Spur Gear, 37. 242"
rotate prop erly, but "Holder, Shaft, LD
Roller" does no t feed paper. (The drive
of "PF Motor" does not prop a ga te to
"Holder, Shaf t, LD Roller".)
"Holder, Shaft, LD Roller" is not set in
the ASF home position and paper is
always fed from "ASF Assy.".
"Holder, Shaft, LD Roller" does not feed
paper during the feeding operati on. "PF
Motor" and "Spur Gear, 37.242" also
does not rotate at all.
Faulty Part/
Part Name
Ink System
Ink System
PF Motor*
Check Point Remedy
1. Check if "Compression Spring, 2.36" of "Lever, Change"
does not come off.
Lever, Change
Compression Spring, 2.36
1. Check if the tip of "Lever, Change" is not damaged. 1. Replace "Ink System" with a new one.
1. Check if "PF Connector Cable" is connected to CN6 on
"Main Board".
2. Check if the coil resistance of "PF Motor" is
approximately 3.0W with a tester. Refer to Table 1-1.
3. Check if "PF Motor Connector Cable" is damaged.
1. Check if the surface of "LD Roller" is contaminated with
paper dust.
1. Replace "Ink System" with a new one.
1. Connect "PF Motor Connector Cable" to CN6
on "Main Board".
2. Replace "PF Motor" with a new one.
3. Replace "PF Motor" with a new one.
1. Remove the dust by using a soft bruch or soft
cloth moistened with alcohol.
* If the problem is not solved, replace "LD
At operation
-
"Holder, Shaft, LD Roller" rotates
properly, but paper is not fed.
Holder, Shaft
LD Roller
LD Roller
Roller" with a new one.
TROUBLESHOOTING Unit Level Troubleshooting 17
EPSON Stylus Photo R200/R210 Revision A
Table 1-7. Check Points for Paper Jam Error to Each Phenomenon
Occurrence
Timing
Position of CR
At power-on
Anywhere
Phenomenon Detail
"PF Motor" doe s not work at all. PF Motor
Paper feeding operation is performed
normally, but paper is not sent into the
printer.
Faulty Part/
Part Name
ASF Assy.
Check Point Remedy
1. Check if "PF Motor Co nnector Cable" is connected to
CN6 on "Main Board".
2. Check if the coil resistance of "PF Motor" is
approximately 3.0W with a tester. Refer to Table 1-1.
3. Check if "PF Motor Connector Cable" is damaged.
1. Check if "Roller, Retard Assy." operates properly while
feeding paper.
1. Check if "Torsion Spring, 0.22" is not unfa stened from
"PE Sensor Lever".
1. Connect "PF Motor Connector Cable" to CN6
on "Main Board".
2. Replace "PF Motor" with a new one.
3. Replace "PF Motor" with a new one.
1. Reassemble "Extension Spring, 0.45" located
the under side of "Roller, Retard Assy.".
Extension
Spring, 0.45
1. Reassemble "Torsion Sprin g, 0.22"
PE Sensor
Torsion Spring, 0.22
2. Check if "PE Sensor Cable" is not unfastene d.
3. Check if "PE Sensor Cabl e" is correctly mo unted on
"Holder, Shaft, LD Roller".
4. Check if "PE Sensor Cable" is not damage d.
2. Connect "PE Sensor" Connector to CN9 on
"Main Board".
3. Remount "PE Sensor Cable" correctly.
4. Replace "PE Sensor" with a new one.
TROUBLESHOOTING Unit Level Troubleshooting 18
EPSON Stylus Photo R200/R210 Revision A
Table 1-7. Check Points for Paper Jam Error to Each Phenomenon
Occurrence
Timing
Position of CR
At operation
Out of HP
At operation
-
Phenomenon Detail
"Carriage Unit" moves to the home
position properly when turning on the
power. Then paper feeding operation is
performed normally, but paper is not
sent into the printer.
When feeding paper, the leading edge of
paper is detected properly, but the paper
is ejected without being set at the print
start position. At this time, the next
paper is fed to "PE Sensor Lever".
Faulty Part/
Part Name
PE Sensor*
ASF Assy.
Frame EJ Assy.**
Paper Guide, Front
Check Point Remedy
1. Check if "Torsion Sp ring, 0.22" for " PE Sensor Lever" is
not unfastened.
2. Check if "PE Sensor Cabl e" is correctly mo unted on
"Holder, Shaft, LD Roller".
1. Check if "Roller, Retard Assy." operates properly while
feeding paper.
1. Check if "Star Wheels" have not come off.
2. Check if "Frame EJ Assy." is correctly assembled.
3. Check if "Frame EJ Assy." is not transformed toward
downward.
1. Check if "porous pad" of "Paper Guide, Front" has not
come off.
1. Reassemble "Torsion Spring, 0.22".
2. Remount "PE Sensor Cable" correctly.
1. Reas semble "Extens ion Spri ng, 0.45 " back of
"Roller, Retard Assy."
Extension
Spring, 0.45
1. Reassemble "Star Wheels" correctly.
2. Reassemble "Frame EJ Assy." correctly.
3. Replace "Frame EJ Assy." with a new one.
1. Remount "porous pad" correctly.
The leading edge of paper does not go
through between "Roller EJ Assy." and
"Star Wheels".
1. Check if "Roller EJ Assy." is correctly assembled.
2. Check if "Spur Gear, 41.48" has not come off.
Roller EJ Assy.
Spur Gear, 41.48
1. Reassemble "Roller EJ Assy." correctly onto
"Printer Mechanism".
2. Reattach "Spur Gear, 41.48" to "Roller EJ
Assy." co r r e ctly.
TROUBLESHOOTING Unit Level Troubleshooting 19
EPSON Stylus Photo R200/R210 Revision A
Table 1-7. Check Points for Paper Jam Error to Each Phenomenon
Occurrence
Timing
Position of CR
At operation
-
* "Carriage Unit" can move to the home position even if "Extension Spring, 0.22" has come off or "PE Sensor" is not set in the correct position. However, in the next operation, a Paper Jam Error
will be detected since "PE Sensor Lever" will maintain the High signal status.
** There some cases where the jammed paper may damage "Print Head" by contacting the surface of "Print Head nozzl e" when a Paper Jam Error occurs in each operation.
The leading edge of paper is not sent to
"PF Roller".
Phenomenon Detail
Faulty Part/
Part Name
Paper Guide,
Upper
Check Point Remedy
1. Check if "Paper Guide, Upp er" has not come off from
"Main Frame".
Paper Guide, Upper
1. Reattach "Pap er Guid e, Uppe r" to "M ai n
Frame".
TROUBLESHOOTING Unit Level Troubleshooting 20
EPSON Stylus Photo R200/R210 Revision A
Table 1-8. Check Points for CD/DVD Guide Error to Each Phenomenon
Occurrence Timing
Position of CR
At power-on
At HP
Phenomenon Detail
An error occurs even if "CDR Guide
Assy." is closed when turning on the
power.
Faulty Part/
Part Name
Housing, Middle
Star Wheel/
CDR Sensor
Check Point Remedy
1. Check if the contact point of "Housing, Middle" with
"Star Wheel/CDR Sensor" is not c racked.
Contact
point
1. Check if "Star Wheel/CDR Sensor" is connected to CN11
on "Main Board".
Star Wheel/CDR Sensor
1. Replace "Housing, Middle" with a new one.
1. Connect "Star Wheel/CDR Sensor" to CN11
on "Main Board".
Main Board
2. Check if "Star Wheel/CDR Sensor" is not damaged.
3. Check if "Star Wheel/CDR Sensor" cable is not cut off.
1. Check if any device on "Main Board" is not damaged. 1. Replace "Main Board" with a new one.
2. Replace "Star Wheel/CDR Sensor" with a
new one.
3. Replace "Star Wheel/CDR Sensor" with a
new one.
TROUBLESHOOTING Unit Level Troubleshooting 21
EPSON Stylus Photo R200/R210 Revision A
Table 1-9. Check Points for CD/DVD Tray Error to Each Phenomenon
Occurrence Timing
Position of CR
When printing
CDR/DVDR
-
Phenomenon Detail
An error occurs even though "CDR
Tray" is set when printing CDR/DVDR.
Faulty Part/
Part Name
CDR Tray
CDR Tray Sensor
Check Point Remedy
1. Check if the contact point of "CDR Tray" with "CDR
Tray Sensor" is not crack ed.
Contact point
1. Check if "CDR Tray Sens or" is connected to CN11 on
"Main Board".
CDR Tray Sensor
2. Check if "CDR Tray Sensor" is not damaged.
1. Replace "CDR Tray" with a new one.
1. Connect "CDR Tray Sensor" to CN11 on
"Main Board".
2. Replace "CDR Tray Sensor" with a new one.
Main Board
3. Check if "CDR Tray Sensor Connector Cable" is not cut
off.
1. Check if any device on "Main Board" is not damaged. 1. Replace "Main Board" with a new one.
3. Replace "CDR Tray Sensor" with a new one.
TROUBLESHOOTING Unit Level Troubleshooting 22
EPSON Stylus Photo R200/R210 Revision A
Table 1-10. Check Points for Fatal Error to Each Phenomenon
Occurrence Timing
Position of CR
At power-on
Out of HP
Phenomenon Detail
"CR Motor" does not work at all when
turning on the power.
"Carriage Unit" strikes on "Lever,
Change" which is leaning forward when
turning on the power.
Faulty Part/
Part Name
CR Motor
PF Motor
Ink System
Check Point Remedy
1. Check if "CR Motor Connector Cable" is connected to
CN5 on "Main Board ".
2. Check if "CR Motor Connector Cable" is not damaged.
1. Check if "PF Motor Connector Cable" is connected to
CN6 on "Main Board ".
2. Check if the resistance of "PF Motor" is approximately
3.0W using a tester. Refer to Tabl e 1-1.
3. Check if "PF Motor Connector Cable" is not damaged.
1. Check if "Compression Spring, 2.36" of "Lever, Change"
has not come off.
Lever, Change
Compression Spring, 2.36
1. Check if "Paper Guide, Upper" has not come off from
"Main Frame".
1. Connect "CR Motor Connector Cable" to
CN5 on "Main Board ".
2. Replace "CR Motor" with a new one.
1. Connect "PF Motor Connector Cable" to CN6
on "Main Board".
2. Replace "PF Motor" wit h a new one.
3. Replace "PF Motor" wit h a new one.
1. Replace "Ink System" with a new one .
1. Reassemble "Paper Guide, Upper" to "M ain
Frame".
Paper Guide, Upper
1. Reassemble "CR Scale" correctly.
* If the problem is not solved, replace
"Main Board" with a new one.
At power-on
Anywhere
"Carriage Unit" strikes on "Paper Guide,
Upper" which has come off from "Main
Frame" when turn ing on the power.
"Carriage Unit" strikes on the right side
of "Main Frame" when turning on the
power.
Paper Guid e,
Upper
CR Scale
1. Check if "CR Scal e " has not co m e off or it pr op e rly
passes through the slit of "CR Encoder Sensor Board".
TROUBLESHOOTING Unit Level Troubleshooting 23
EPSON Stylus Photo R200/R210 Revision A
Table 1-11. Check Points When More Than One Paper is Fed Constantly Without LED/STM3's Error Notifications
Occurrence Timing
Position of CR
At operation
-
Occurrence Timing
Position of CR
Phenomenon Detail
The printer always feeds more than one
sheet of paper without LED/STM3's
error notifications.
Phenomenon Detail
Abnormal sound is he ard in spite of the
normal print operation at the first power
on or some other time.
Faulty Part/
Part Name
1. Check if "Roller, Retard Assy." works correctly while
feeding paper.
ASF Assy.
Check Point Remedy
Table 1-12. Check Points for Abnormal Sound
Faulty Part/
Part Name
Carriage Unit
Ink System
1. Check if there is enough grease on "CR Guide Shaft". 1. Wipe t he remaining grease of f "CR Guide
1. Check if "Lever, Change" moves smoothly. 1. Replace "Ink System" with a new one .
Check Point Remedy
1. Reassemble "Extension Spring, 0.45" on the
back of "Roller, Retard Assy."
Extension Spring,
0.45
Shaft" and reap pl y some grease.
Any time
Anywhere
The bottom of "Carriage Unit" touches
the surface of "Front Frame".
"Carriage Unit" strikes on "Paper Guide,
Upper" while "Carriage Unit" is
working.
Frame EJ Assy.
Paper Guid e,
Upper
1. Check if "Frame EJ Assy." is not warping upward. 1. Replace "Frame EJ Assy." with a new one.
1. Check if "Paper Guide, Upper" has not come off from
"Main Frame".
1. Reassemble "Paper Guide, Upper" to "M ain
Frame".
TROUBLESHOOTING Unit Level Troubleshooting 24
EPSON Stylus Photo R200/R210 Revision A
Table 1-13. Check Points for Defective Print Quality
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
[Phenomenon 1]
When the printer is performing the
Cleaning task, the ink is not drained into
"Waste Ink Pad" in spite of the correct
function of "Pump Unit".
The ink is not absorbed from "Print
Head" to the Cap at all.
[Phenomenon 2]
When the printer is performing the
Cleaning task, the ink is drained into
"Waste Ink Pad". (This indic at es tha t
both of "Pump Unit" and "Cap Unit" are
working correctly.) However, missing
dots is not solved at certain nozzles even
performing the Cleaning several times.
[Phenomenon 3]
When the printer is performing the
Cleaning task, the ink is drained into
"Waste Ink Pad". (This indic at es tha t
both of "Pump Unit" and "Cap Unit"
work correctly.) However, the wiping
function is not executed correctly and
some different colors of ink mix
together.
Faulty Part/
Part Name
Ink System
Check Point Remedy
1. Check if there is not any for eign matter on the sealing
rubber on "Cap Unit".
Sealing rubber
2. Check if the sealin g rubb er on "Ca p Unit" is not d amaged .
3. Check if "Compression Spring, 2.53" is properly attached
in "Cap Unit".
Compression
Spring, 2.53
4. Check if "Pump Tube" is properly connected to the
bottom of "Cap Unit".
Contact point of
Pump Tube
1. Remove the foreign matter from the sealing
rubber.
2. Replace "Ink System" with a new one .
3. Replace "Ink System" with a new one .
4. Replace "Ink System" with a new one .
[Phenomenon 4]
When the printer is performing the
Cleaning task, the ink is drained into
"Waste Ink Pad". However, some
5. Check if "Extension Spring, 0.788" has not come off from
"Slider Cap".
6. Check if "Extension Spring, 0.441" has not come off from
"Slider Cap".
5. Reassemble "Extension Spring, 0.788"
correctly.
6. Reassemble "Extension Spring, 0.441"
correctly.
missing dots occurs while printing.
[Phenomenon 5]
Extension Spring, 0.441
When the printer is performing the
Cleaning task, the ink is drained into
"Waste Ink Pad". However, missing dot
occurs and the points where it occurs
varies in every movement of the
Extension Spring, 0.788
Cleaning.
TROUBLESHOOTING Unit Level Troubleshooting 25
EPSON Stylus Photo R200/R210 Revision A
Table 1-13. Check Points for Defective Print Quality
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
[Phenomenon 6]
When the Cleaning is working , the ink is
drained into "Waste Ink Pad". However,
some missing dots and out of alignment
occur while printing. They are not
solved even executing the Cleaning
several times.
* If the problem is not solved,
replace "Main Board" with a new
one.
Banding phenomenon occurs in a
direction perpendicular to "Carriage
Unit" movement getting uneven print
density.
Direction of
CR movement
Faulty Part/
Part Name
Ink System
Ink Cartridge
Print Head
Carriage Unit
Check Point Remedy
7. Check if "Slider Lock Lever" is not dam a ged. 7. Replace "Ink System" with a new one .
1. Check if ink still remains in Ink Cartridge 1. Replace the Ink Cartridge with a new one.
1. Check if there is not any foreign matte r on t he nozzle
surface of "Print Head".
2. Check if "Head FFC" is connected to CN7 and CN8 on
"Main Board", or to the board on "Print Head".
3. Check if "Head FFC" is not damaged.
4. Check if each segment prints correctly with t he Nozzle
Check Pattern.
1. Check if there is no foreign matter on the surface of "CR
Guide Shaft".
2. Check if there is no damage on the surface of "CR Gu ide
Shaft".
3. Check if there is enough grease on the surface of "CR
Guide Shaft".
4. Check if "CR Guide Shaft" is properly connected to
"Main Frame" with the fixing spring of "C R Guide
Shaft".
1. Perform the wiping operation. Replace
"Wiper" when "Wiper" is deformed or
contaminated awfully.
2. Securely connect "He ad F FC " to "Main
Board" or the board on "Print Head".
3. Replace "Head FFC" with a new one.
4. Perform Head Cleaning and check the Nozzle
Check Pattern.
* If the problem is not solved, repla ce "Print
Head" with a new one.
1. Remove the foreign matter on "CR Guide
Shaft".
2. Replace "CR Guide Shaft" with a new one.
3. Wipe the surface of "CR Guide Shaft" with a
dry soft cloth, and t hen apply G-63 to it.
Refer to Section 4.1.3.
4. Reassemble "CR Guide Shaft" correctly.
(Note)
If the problem is not so lved, replac e "CR
Motor" with a new one.
TROUBLESHOOTING Unit Level Troubleshooting 26
EPSON Stylus Photo R200/R210 Revision A
Table 1-13. Check Points for Defective Print Quality
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
Banding phenomenon occurs in a
direction perpendicular to "Carriage
Unit" movement getting uneven print
density.
Banding phenomenon occurs in a
direction horizontally to " Carriage Un it"
movement.
Direction of
CR movement
(Note)
If the problem is not solve d , rep lace " PF
Motor" with a new one.
Banded strip es appear in a dire ction
horizontally to "Carriage Unit"
movement.
Faulty Part/
Part Name
Frame EJ Assy.
Print Head
PF Roller
Printer Driver and
Special Paper
Print Head
Check Point Remedy
1. Check if the surface of "Frame EJ Assy." is precisely
horizontal.
1. Check if "Print Head" prints correctly with the Nozzle
Check Pattern.
1. Check if there is not any foreign matter on the su rface of
"PF Roller".
2. Check if "PF Roller" is not damaged.
3. Check if "Spur Gear, 37.242" is not dama ged or broken.
1. Check if approp ria te pa per is use d in a cco rdan ce with the
Printer Driver settings.
1. Check if "Print Head" prints correctly with the Nozzle
Check Pattern.
1. Check if "porous pad" in front of "Paper Guide, Front"
has not come off.
1. Replace "Frame EJ Assy." with a new one.
1. Perform the Head Cleaning, then check the
Nozzle Check Pattern.
* If the problem is not solved, repla ce "Print
Head" with a new one.
1. Clean the surface of "PF Roller".
2. Replace "Printer Mechanism" with a ne w
one.
3. Replace "Printer Mechanism" with a ne w
one.
1. Use the appropriate type of paper in
accordance with the Printer Driver.
1. Perform the Head Cleaning, then check the
Nozzle Check Pattern.
* If the problem is not solved, repla ce "Print
Head" with a new one.
1. Reattach "porous pad".
Paper Guide, Front
These stripes appear when the print
paths overlap each oth e r.
TROUBLESHOOTING Unit Level Troubleshooting 27
EPSON Stylus Photo R200/R210 Revision A
Table 1-13. Check Points for Defective Print Quality
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
One or more than one traces of "Star
Wheels" appear in a direction
perpendicular to "Carriage Unit"
movement.
Normal printing task is performed;
however, the top margin is less than
usual.
Faulty Part/
Part Name
Frame EJ Assy.
Roller EJ Assy.
Holder, Shaft,
LD Roller
Check Point Remedy
1. Check if "Star Wheels" have not come off.
2. Check if the surface of "Frame EJ Assy." is mounted
horizontally.
1. Check if "Roller EJ Assy. " has no t come off from "Pr inter
Mechanism".
1. Check if any paper dust has not adhered to the surface of
"LD Roller".
LD Roller
1. Reassemble "Star Wheels" correctly.
2. Replace "Frame EJ Assy." with a new one.
1. Reassemble "Roller EJ Assy." correctly.
1. Remove the dust by using a soft bruch or soft
cloth moistened with alcohol.
* If the problem is not solved, replace
"Holder, Shaft, LD R oller" with a new
one.
The print is light and thin.
Printer Driver and
Special Paper
Print Head
1. Check if approp ria te pa per is use d in a cco rdan ce with the
Printer Driver settings.
1. Check if the correct Head ID has bee n inpu t in EEPROM
by using the Adjustment Program.
1. Use the appropriate type of paper in
accordance with the Printer Driver settings.
1. Input 15-digit ID code of the Head ID in
EEPROM by using the Adjustment Progra m
TROUBLESHOOTING Unit Level Troubleshooting 28
EPSON Stylus Photo R200/R210 Revision A
Table 1-13. Check Points for Defective Print Quality
Occurrence Timing
Position of CR
At operation
-
Phenomenon Detail
The paper is stained with the ink.
The upper edge of the paper gets
creased.
Faulty Part/
Part Name
Frame EJ Assy.
Paper Guide, Front
Roller EJ Assy.
Paper Guid e,
Upper
PF Roller
Ink System
Print Head
ASF Assy.
Check Point Remedy
1. Check if there is any ink adhesion on "F rame EJ Assy.". 1. Clean the ink adhesion on "Fr a me EJ Assy."
with a soft cloth.
1. Check if "Frame EJ Assy." has not warped upward. 1. Replace "Frame EJ Assy." with a new one.
1. Check if there is any ink adhesion on "Paper Guide,
Front".
2. Check if "porous pad" of "Paper Guide, Front" has not
come off.
1. Check if there is any ink adhesion on "Roller EJ Assy.". 1. Clean the ink adhesion on "Ro ller EJ Assy."
1. Check if there is any ink adhesion on "Paper Guide,
Upper".
1. Check if there is any ink adhesio n on "PF Roller". 1. Clean the ink adhesion o n "PF Roller" with a
1. Check if the wiping operation has been perform ed
correctly.
1. Check if th ere is an y ink ad he s ion on "Print Head Cove r " . 1. Clean the ink adhesion on "Print Head Cover"
1. Check if "Hopper Pad" is stuck to "Hopper" correctly. 1. Replace "ASF Assy." with a new one.
1. Clean the ink adhesion o n "Paper Guide,
Front" with a soft cloth.
2. Reattach "porous pad".
with a soft cloth.
1. Clean the ink adhesion o n "Paper Guide,
Upper" with a soft cloth.
soft cloth.
1. Replace "Ink System" with a new one .
with a soft cloth.
TROUBLESHOOTING Unit Level Troubleshooting 29
DISASSEMBLY AND ASSEMBLY
CHAPTER
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