Epson Stylus Photo R1900, Stylus Photo R2880, Stylus Photo R2000 Service Manual

SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus Photo R1900/R2880/R2000

Confidential

SEIJ07010

Notice:

 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 The contents of this manual are subject to change without notice.
 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being

informed of them.

 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2011 SEIKO EPSON CORPORATION.

Imaging & Information CS Quality Assurance Department

Confidential

PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by

DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUI PMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

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About This Manual

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.OPERATING PRINCIPLES

Describes the theory of electrical and mechanical operations of the
product.

CHAPTER 3.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 4.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling
the product.

CHAPTER 5.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 6.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epson­approved lubricants and adhesives required for servicing the product.

APPENDIX Provides the following additional information for reference:

• Connector pin assignments

Stylus Photo R2000

Provides information of Stylus Photo R2000

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.

May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.

Confidential

Revision Status

Revision Date of Issue Description

A October 20, 2007 First Release
B February 29, 2008 Revised Contents

 4.4.4 Lower Housing / Printer Mechanism (p96)

Disassembly procedure is revised.

 4.4.8 Waste Ink Pad / Waste Ink Tube Left/Right (p110)

Description and figure are revised.

 6.1.2.2 Maintenance Request (p163)

Description is revised.

C April 25, 2008 Revised Contents

Descriptions about Stylus Photo R2880 are added.

 Chapter 1
 Descriptions have been added in 1.1.1 Features (p10).

 Made changes in Table 1-1"Printer Specifications"(p 11).
 Made changes in Table 1-2"Product No. of Ink Cartridges"(p 11).
 T able 1-6"Print Mode (Color)"(p 14) has been added.
 T able 1-7"Print Mode (Monochrome)"(p 15) has been added.
 Made changes in Table 1-8"Supported Paper"(p 16).
 Made changes in Table 1-9"Printing Area (Margins)"(p 20).
 Table 1-10"Printing Area (Margins)"(p 20) has been added.
 Made changes in Table 1-12"Device ID"(p 21).
 Made changes in Table 1-13"Primary Power Specifications"(p 21).
 Made changes in Table 1-17"Operation Button Functions"(p 24).
 Figure 1-6, "Nozzle Check Pattern (Stylus Photo R2880)" (p 25) has been added.
 Made changes in Table 1-18"Indicators (LEDs) Function"(p 26).
 Made changes in Table 1-19"Errors & Remedies"(p 27).

 Chapter 2
 Figure 2-3, "Nozzle Arrangement (Stylus Photo R2880)" (p 30) has been added.

 Made changes in

Table2-3"Nozzle Lines and the Corresponding Ink Color (Stylus Photo R2880)"(p 30).

Confidential

Revision Date of Issue Description

C April 25, 2008

 Chapter 3
 Made changes in

Table 3-1"List of Error Messages"(p 34).

 Table3-10"Troubleshooting of Ink Color Error (Stylus Photo R2880 only)"(p 48) has been added.
 Made changes in

Table 3-13"Troubleshooting of Maintenance Request"(p 50).

 Chapter 4
 CHECK POINT" has been added in Figure 4-6, "Disassembly Flowchart" (p 75).

 4.2.5 Panel Unit (p78) has been added.
 "ADJUSTMENT REQUIRED" has been added in 4.2.7 Upper Housing / Printer Cover (p81)
 "ADJUSTMENT REQUIRED" has been added in 4.3.3 High Voltage Module (p87)
 Made changes in 4.4.4 Lower Housing / Printer Mechanism (p96).

 Chapter 5
 Made changes in 5.1.1 Servicing Adjustment Item List (p138).

 Made changes in 5.1.2 Replacement Part-Based Adjustment Priorities (p142).
 Made changes in 5.1.3 Required Adjustment Tools (p143).
 Made changes in 5.2.2 PG Adjustment (p145).
 Made changes in 5.2.4 Colorimetric Calibration (p153).

 Chapter 6
 Made changes in 6.1.2 Service Maintenance (p162).

 Made changes in 6.1.3 Lubrication (p164).

D December 18, 2009 Revised Contents

 Chapter 1
 Made changes in Table 1-10"Printing Area (Margins)"(p 20).
 Chapter 4
 Made changes in 4.4.6 ASF Assy (p106).
 Chapter 5
 Made changes in 5.1.1 Servicing Adjustment Item List (p138).

 Made changes in 5.1.2 Required Adjustments (p141)
 5.2.5 ASF Guide Roller LDs Position Adjustment (p159) has been added.

E April 11, 2011 Added Chapter

 Chapter 8

.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CONTENTS

Chapter 1 Product Description

1.1 Product Description............................................................................................. 10

1.1.1 Features ...................................................................................................... 10

1.2 Printing Specifications........................................ ................................................. 11

1.2.1 Basic Specifications ................................................................................... 11

1.2.2 Ink Cartridge .............................................................................................. 11

1.2.3 Print Mode ................................................................................................. 12

1.2.4 Supported Paper ......................................................................................... 16

1.2.5 Printing Area ............................................................................................. 20

1.3 Interface............................................................................................................... 21

1.4 General Specifications......................................................................................... 21

1.4.1 Electrical Specifications ............................................................................ 21

1.4.2 Environmental Conditions ......................................................................... 22

1.4.3 Durability ................................................................................................... 22

1.4.4 Acoustic Noise ............................................. .............................................. 22

1.4.5 Safety Approvals (Safety standards/EMI) ................................................. 22

1.5 Operation Buttons & Indicators (LEDs).............................................................. 23

1.5.1 Operation Buttons ......................................................... ............................. 23

1.5.2 Indicators (LEDs) .................... ................................................ .................. 23

1.5.3 Operation Buttons & LEDs Functions ...................................................... 24

1.5.4 Errors & Remedies .................................................................................... 27

Chapter 2 Operating Principles

2.1 Overview ............................................................................................................. 29

2.2 Printer Mechanism............................................................................................... 29

2.3 Printhead Specifications...................................................................................... 30

2.4 PG Setting............................................................................................................ 31

2.5 Motors & Sensors................................................................................................ 32

Chapter 3 Troubleshooting

3.1 Overview ............................................................................................................. 34

3.1.1 Troubleshooting according to Error Messages .......................................... 34

3.1.2 Troubleshooting based on Observed Faults .............................................. 60

Chapter 4 Disassembly And Assembly

4.1 Overview........................... ................................................ .................................. 70

4.1.1 Precautions ................................................................................................ 70

4.1.2 Tools ...................................................................................... .................... 71

4.1.3 Screws .................................................................................................... ... 71

4.1.4 Making a Special Tool for CSIC Board .................................................... 71

4.1.5 Work Completion Checklist ............................................ .......................... 72

4.1.6 Locking/Unlocking the Carriage and Opening/Closing the CDR Tray Base
73

4.1.7 Disassembly ...................................... ......................................................... 75

4.2 Removing the Housings ...................................................................................... 76

4.2.1 Paper Support Assy ................................................................................... 76

4.2.2 Stacker Assy .............................................................................................. 76

4.2.3 Front Decoration Plate Left/Right ............................................................. 77

4.2.4 Rear Housing ............................................................................................. 77

4.2.5 Panel Unit .................................................................................................. 78

4.2.6 Decoration Plate Left/Right ....................................................................... 80

4.2.7 Upper Housing / Printer Cover .................................................................. 81

4.2.8 Upper Housing Support Assy .................................................................... 83

4.3 Removing the Boards.......................................................................................... 84

4.3.1 Board Assy (Main Board/Power Supply Board ) ....................................... 84

4.3.2 LED Board ........................................................ ........................................ 86

4.3.3 High Voltage Module ................................................................................ 87

4.4 Disassembling the Printer Mechanism................................................................ 89

4.4.1 APG Assy .................................................................................................. 89

4.4.2 CR Scale .................................................................................................... 90

4.4.3 Printhead / CSIC Assy ............................................................................... 92

4.4.4 Lower Housing / Printer Mechanism ............................................ ............ 96

4.4.5 Carriage Shaft / Carriage Unit ................................. .................................. 98

4.4.6 ASF Assy ................................................................................................. 106

4.4.7 Front Paper Guide Pad ....................................................... ..................... 109

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7

EPSON Stylus Photo R1900/R2880/R2000 Revision E

4.4.8 Waste Ink Pad / Waste Ink Tube Left/Right ........................................... 110

4.4.9 Foot .......................................................................................................... 111

4.4.10 PictBridge Holder Assy ......................................................................... 111

4.4.11 Paper EJ Frame Assy / Front Cover / CDR Tray Base .......................... 112

4.4.12 CDR Release Lever Sub Assy ............................................................... 114

4.4.13 Ink System Unit ..................................................................................... 116

4.4.14 Front Paper Guide / Paper EJ Roller /

Front Paper Guide Pad Tray ............................................................................. 119

4.4.15 PF Roller Shaft ...................................................................................... 122

4.4.16 Release Holder Assy .............................................................................. 125

4.4.17 FLAG Release Assy .............................................................................. 126

4.4.18 Upper Paper Guide Assys ...................................................................... 127

4.5 Removing the Motors........................................................................................ 129

4.5.1 CR Motor ................................................................................................. 129

4.5.2 PF Motor .................................................................................................. 130

4.5.3 ASF Motor ............................................................................................... 131

4.6 Removing the Sensors....................................................................................... 132

4.6.1 CR Encoder ............................................................................................. 132

4.6.2 PF Encoder .............................................................................................. 132

4.6.3 Ink Mark Sensor / PW sensor .................................................................. 133

4.6.4 CDR Sensor ............................................................................................. 134

4.6.5 PE Sensor Holder .................................................................................... 135

4.6.6 Cover Open Sensor .................................................................................. 136

Chapter 5 Adjustment

5.1 Adjustment Items and Overview....................................................................... 138

5.1.1 Servicing Adjustment Item List ............................................................... 138

5.1.2 Required Adjustments ............................................................................. 141

5.1.3 Required Adjustment Tools ..................................................................... 143

5.2 Adjustment ........................................................................................................ 144

5.2.1 PF Belt Tension Adjustment ................................................................... 144

5.2.2 PG Adjustment ........................................................................................ 145

5.2.3 PF Roller Shaft Center Support Position Adjustment ............................. 149

5.2.4 Colorimetric Calibration .......................................................................... 153

5.2.5 ASF Guide Roller LDs Position Adjustment .......................................... 159

6.1 Overview........................... ................................................ ................................ 162

6.1.1 Cleaning ...................................... ............................................................. 162

6.1.2 Service Maintenance ............................................................................... 162

6.1.3 Lubrication ............................................. ................................................ . 164

Chapter 7 Appendix

7.1 Connector Summary............................. ............................................................. 171

7.2 Exploded Diagram / Parts List .......................................................................... 171

Chapter 8 Stylus Photo R2000

8.1 Product Description........................................................................................ 173

8.2 Features .............................................. ............................................................... 174

8.2.1 Casing specifications ............................................ ................................... 174

8.2.2 NetWork Interface ................................................................................... 175

8.2.3 Ink Cartridge ................................................................................ 177

8.2.4 Nozzle Configuration ............................. ................................................. 178

8.2.5 Ink Scrambling Sequence ................................................ ........................ 178

8.2.6 Operation Buttons & Indicators (LEDs) ................................................. 179

8.3 Disassembly..................................................................................... .................. 183

8.3.1 Summary ................................................................................................. 183

8.3.2 Procedure of Disassembly .......................................................... ............. 184

8.4 Adjustment ...................................... ................................................ .................. 190

8.4.1 Summary ................................................................................................. 190

8.4.2 Sevicing Adjusment Item List (For Stylus Photo R2000) ....................... 190

8.4.3 Required Adjustments .............. .. ................................................ ............. 191

8.4.4 Adjusment Procedure ................................ .............................................. 193

Chapter 6 Maintenance

8

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PRODUCT DESCRIPTION

CHAPTER

1

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Paper Support & Stacker are Closed

Paper Support & Stacker are Opened

1.1 Product Description

1.1.1 Features

EPSON Stylus Photo R1900/R2880/R2000 is a color ink-jet printer that supports A3+
size.

The main features are;

 High speed & High quality

 Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi
 F8 Mach print head are mounted.
 Newly developed pigment ink cartridges enable high quality photo printing.
 CD and DVD label printing are supported.
 High-speed borderless printing is available.

 Direct printing (PictBridge)
 Two USB ports for PC connection
 New exterior design
 Control panel

Simple design with four buttons and three indicators (LED).

 Differences between Stylus Photo R1900 and Stylus Photo R2880

Stylus Photo R2880 is designed based on the Stylus Photo R1900 printer
mechanism, however, there are some differences between them such as ink color
configuration. The table below lists the major differences.

 Dimensions

 Dimensions: 616 mm (W) x 322 mm (D) x 214 mm (H)

(Paper support and stacker are closed. Rubber feet are included)

 Weight: 12.2 kg (Stylus Photo R1900)

12.3 kg (Stylus Photo R2880)
(without ink cartridges, CDR Tray, Roll paper holders and
Single sheet guide)

Item Stylus Photo R1900 Stylus Photo R2880

Photo Black, Matte Black,

Ink colors

Simultaneous
installation of Photo
Black and Matte Black
cartridges

Board paper printing Not supported Supported
Print Mode 4 modes 5 modes

Cyan, Magenta, Yellow,
Red, Orange, Gloss
Optimizer

Supported Not supported

Photo Black, Matte Black, Light
Black, Light Light Black, Cyan,
Light Cyan, Vivid Magenta, Vivid
Light Magenta, Yellow

Figure 1-1. External View

Product Description Product Description 10

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

C A U T I O N

1.2 Printing Specifications

1.2.1 Basic Specifications

Table 1-1. Printer Specifications

Item Specifications

Print method On-demand ink jet
Nozzle configuration

Print direction
Print resolution Horizontal x Vertical (dpi)

Control code

Internal font Character code:Alphanumeric with expanded graphics (PC437)

Input buffer size T.B.D. Kbytes
Paper feed method Friction feed, using one ASF (Auto Sheet Feeder)
Paper path 2-way feed
Paper feed rates 170 msec (at 25.4 mm feed)
PF interval Programmable in 0.01764 mm (1/1440 inch) steps

Note *1: Stylus Photo R2880 has only one slot for black ink cartridge. Switching between the

Photo Black and Matte Black can be made by replacing the cartridge.

*2: Stylus Photo R2880 does not support the resolution.

 Stylus Photo R1900

Black: 180 nozzles x 2 (Photo Black, Matte Black)
Color: 180 nozzles x 5

(Cyan, Magenta, Yellow, Red, Orange)

Gross Optimizer:

180 nozzles x 1

 Stylus Photo R2880

1

Black*

: 180 nozzles x 1 (Photo Black, Matte Black)
Gray: 180 nozzles x 2 (Light Black, Light Light Black)
Color: 180 nozzles x 5

(Cyan, Light Cyan, Vivid Magenta, Vivid Light

Magenta, Yellow)

Bi-directional minimum distance printing, unidirectional printing

• 360 x 180*

• 360 x 360 • SMGA 5760 x 1440

• 720 x 720

• ESC/P Raster command

• ESC/P-R (RGB) command

• EPSON Remote command

ASCII, 20H to 7FH only
Font: EPSON original font

Alphanumeric font: Courier

2

• 1440 x 720

• 1440 x 1440 (Stylus Photo R2880 only)

1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.

Table 1-2. Product No. of Ink Cartridges

Color

Photo Black T0871 T0961
Matte Black T0878 T0968

Light Black -- T0967

Light Light Black -- T0969

Cyan T0872 T0962

Light Cyan -- T0965

Magenta T0873 --

Vivid Magenta -- T0963

Vivid Light Magenta -- T0966

Yellow T0874 T0964
Orange T0879 --

Red T0877 --

Gloss Optimizer T0870 --

Stylus Photo R1900 Stylus Photo R2880

 Shelf life

Two years from production date (if unopened), six months after opening package.

 Storage Temperature

Table 1-3. Storage Temperature

Situation Storage Temperature Limit

o

-20

When stored in individual boxes

When installed in main unit

C to 40 oC

(-4oF to 104oF)

o

-20

C to 40 oC

(-4oF to 104oF)

 Dimension

12.7 mm (W) x 68 mm (D) x 47 mm (H)

 The ink cartridge cannot be refilled.


Do not use expired ink cartridges.

 The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes

about three hours under 25 °C (77
becomes usable.

Code

1 month max. at 40

o

F) until the ink thaws and

o

C (104oF)

Product Description Printing Specifications 11

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

1.2.3 Print Mode

 Stylus Photo R1900

Media

• Plain paper

• Premium Bright White Paper
(EAI)

• Bright White Inkjet Paper
(others)

• Premium Photo Paper Glossy
(EAI)

• Premium Glossy Photo Paper
(others)

• Premium Photo Paper Semi­gloss (EAI)

• Premium Semigloss Photo
Paper (others)

• Premium Luster Photo Paper

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Presentation Paper
Matte (EAI)

• Matte Paper Heavy-weight
(others)

Table 1-4. Print Mode (Color)

Print

Mode

Draft/

Economy

Fine 720x720

Fine 720x720

Photo 1440x720

Super
Photo

Fine 720x720

Photo 1440x720

Super
Photo

Fine 720x720

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Resolution

(H x V) dpi

360x360

5760x1440

5760x1440

5760x1440

5760x1440

Dot Size

(cps*)

Eco

(240cps)

VSD1,2

(220cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

Bi-d

Micro

Weave

ON OFF

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Table 1-4. Print Mode (Color)

Media

• Archival Matte Paper (EAI)

• Enhanced Matte Paper (others)

• Double-sided Matte Paper

• Presentation Paper Matte
(EAI)

• Photo Quality Inkjet Paper
(others)

• W atercolor Paper - Radiant
White

• Velvet Fine Art Paper Super

• Ultra Smooth Fine Art Paper Super

• PremierArt Matte Scrapbook
Photo Paper

• CD/DVD Super

• CD/DVD Premium Surface Super

Note : The default is indicated by boldface.
Note * : cps = character per second

Print

Mode

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Photo

Photo

Photo 1440x720

Super
Photo

Photo

Photo

Resolution

(H x V) dpi

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

Dot Size

(cps*)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD3

(200cps)

Bi-d

Micro

Weave

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Product Description Printing Specifications 12

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 1-5. Print Mode (Monochrome)

Media

• Plain paper

• Premium Bright White Paper
(EAI)

• Bright White Inkjet Paper
(others)

• Premium Photo Paper Glossy
(EAI)

• Premium Glossy Photo Paper
(others)

• Premium Photo Paper Semi­gloss (EAI)

• Premium Semigloss Photo
Paper (others)

• Premium Luster Photo Paper

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Presentation Paper
Matte (EAI)

• Matte Paper Heavy-weight
(others)

• Archival Matte Paper (EAI)

• Enhanced Matte Paper (others)

Print

Mode

Draft/

Economy

Fine 720x720

Fine 720x720

Photo 1440x720

Super
Photo

Fine 720x720

Photo 1440x720

Super
Photo

Fine 720x720

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Resolution

(H x V) dpi

360x180

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

Dot Size

(cps*)

Eco

(240cps)

VSD1,2

(220cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD1,2

(220cps)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

Bi-d

Micro

Weave

ON OFF

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Table 1-5. Print Mode (Monochrome)

Media

• Double-sided Matte Paper

• Presentation Paper Matte
(EAI)

• Photo Quality Inkjet Paper
(others)

• W atercolor Paper - Radiant
White

• Velvet Fine Art Paper Super

• Ultra Smooth Fine Art Paper Super

• PremierArt Matte Scrapbook
Photo Paper

• CD/DVD Super

• CD/DVD Premium Surface Super

Note : The default is indicated by boldface.
Note * : cps = character per second

Print

Mode

Photo 1440x720

Super
Photo

Photo 1440x720

Super
Photo

Photo

Photo

Photo 1440x720

Super
Photo

Photo

Photo

Resolution

(H x V) dpi

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

5760x1440

Dot Size

(cps*)

VSD2

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD2

(200cps)

VSD3

(200cps)

VSD3

(200cps)

VSD3

(200cps)

Bi-d

Micro

Weave

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Product Description Printing Specifications 13

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

 Stylus Photo R2880

Media Print Mode

• Plain paper

• Premium Bright White
Paper (EAI)

• Bright White Inkjet
Paper (others)

• Ultra Premium Glossy
Photo Paper

• EPSON Glossy Photo
Paper

• Premium Semigloss
Photo Paper

• Ultra Premium Photo
Paper Luster

• Glossy Photo Paper
Photo Paper Glossy
(EAI)

•Matte Paper
Heavyweight

• Double-sided Matte
Paper

• Photo Quality Inkjet
Paper

• Watercolor Paper ­Radiant White

• Velvet Fine Art Paper

• Ultra Smooth Fine Art
Paper

• Enhanced Matte Paper

• Archival matte paper
(EAI)

•Matte Paper
Heavyweight

• Double-sided Matte
Paper

Table 1-6. Print Mode (Color)

Resolution

(H x V) dpi

Draft/Economy 360x360

Fine 720x720

Super Photo 5760x1440

Fine 720x720

Photo 1440x720

Super Photo 5760x1440

Photo 1440x720

Super Photo 5760x1440

Photo 1440x720

Photo 1440x720

Super Photo 5760x1440

Dot Size

(cps*)

Economy

(240cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

Bi-d

ON OFF

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Micro

Weave

Table 1-6. Print Mode (Color)

Media Print Mode

• PremierArt Matte
Scrapbook Photo Paper
(EAI only)

• CD/DVD

• CD/DVD Premium
Surface

Note : The default is indicated by boldface.
Note * : cps = character per second

Photo 1440x720

Super Photo 5760x1440

Super Photo 1440x1440

Super Photo 1440x1440

Resolution

(H x V) dpi

Dot Size

(cps*)

VSD2

(220cps)

VSD2

(220cps)

VSD3

(220cps)

VSD3

(220cps)

Bi-d

ON ON

ON ON

ON ON

ON ON

Micro

Weave

Product Description Printing Specifications 14

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Media Print Mode

• Plain paper

• Premium Bright White
Paper (EAI)

• Bright White Inkjet
Paper (others)

• Ultra Premium Glossy
Photo Paper

• EPSON Glossy Photo
Paper

• Premium Semigloss
Photo Paper

• Ultra Premium Photo
Paper Luster

• Glossy Photo Paper
Photo Paper Glossy
(EAI)

•Matte Paper
Heavyweight

• Double-sided Matte
Paper

• Photo Quality Inkjet
Paper

• Watercolor Paper ­Radiant White

• Velvet Fine Art Paper

• Ultra Smooth Fine Art
Paper

• Enhanced Matte Paper

• Archival matte paper
(EAI)

•Matte Paper
Heavyweight

• Double-sided Matte
Paper

Table 1-7. Print Mode (Monochrome)

Resolution

(H x V) dpi

Draft/Economy 360x360

Fine 720x720

Super Photo 5760x1440

Fine 720x720

Photo 1440x720

Super Photo 5760x1440

Photo 1440x720

Super Photo 5760x1440

Photo 1440x720

Photo 1440x720

Super Photo 5760x1440

Dot Size

(cps*)

Economy

(240cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

VSD2

(220cps)

Bi-d

ON OFF

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

ON ON

Micro

Weave

Table 1-7. Print Mode (Monochrome)

Media Print Mode

• PremierArt Matte
Scrapbook Photo Paper
(EAI only)

• CD/DVD

• CD/DVD Premium
Surface

Note : The default is indicated by boldface.
Note * : cps = character per second

Photo 1440x720

Super Photo 5760x1440

Super Photo 1440x1440

Super Photo 1440x1440

Resolution

(H x V) dpi

Dot Size

(cps*)

VSD2

(220cps)

VSD2

(220cps)

VSD3

(220cps)

VSD3

(220cps)

Bi-d

ON ON

ON ON

ON ON

ON ON

Micro

Weave

Product Description Printing Specifications 15

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The Supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).

Table 1-8. Supported Paper

Paper Name Paper Size

A3 297 x 420 mm
US B 279.4 x 431.8 mm (11” x 17”) Y - - - - ­B4 257 x 364 mm Y - Y - Y ­Legal 215.9 x 355.6 mm (8.5”x14”) Y - Y - Y ­Letter 215.9 x 279.4 mm (8.5”x11”) Y - Y - Y -

Plain paper

Premium Inkjet Plain Paper A4 210 x 297 mm (8.3”x11.7”) 0.11 80 21 - - Y - Y ­Premium Bright White Paper Letter 215.9 x 279.4 mm (8.5”x11”) 0.11 90 24 Y - - - - ­Bright White Inkjet Paper A4 210 x 297 mm (8.3”x11.7”) 0.13 92.5 25 - - Y - Y -

A4 210 x 297 mm (8.3”x11.7”) Y - Y - Y ­B5 182 x 257 mm (7.2”x10.1”) - - Y - Y ­A5 148 x 210 mm (5.8”x8.3”) - - Y - Y ­Half Letter 139.7 x 215.9 mm (5.5”x8.5”) Y - - - - ­A6 105 x 148 mm (4.1”x5.8”) Y - Y - Y -

User Defined

89 x 127- 329 x 1117.6 mm
(3.56”x 5.08” - 13.16”x44.7”)

Thickness Weight EAI EUR Asia

mm g/m2lb. P*1B*2P*1B*2P*1B*

Y-Y-Y-

0.08-0.11 64-90 17-24

Y-Y-Y-

2

Product Description Printing Specifications 16

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 1-8. Supported Paper

Paper Name Paper Size

Premium Photo Paper Glossy (EAI)
Premium Glossy Photo Paper (others)

Photo Paper Glossy (EAI)
Glossy Photo Paper (others)

Thickness Weight EAI EUR Asia

mm g/m2lb. P*1B*2P*1B*2P*1B*

A3+/SuperA3 329 x 483 mm

YYYYYY
US B 279.4 x 431.8 mm (11” x 17”) Y Y - - - ­A3 297 x 420 mm Y Y Y Y Y Y
11” x 14” 279.4 x 355.6 mm Y Y - - - ­Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - ­A4 210 x 297 mm (8.3”x11.7”) Y Y Y Y Y Y

0.27 255 68
8” x 10” 203.2 x 254 mm Y Y - - - ­5” x 7” 127 x 178 mm Y Y Y Y Y Y

”

x 6

”

4

101.6 x 152.4 mm Y Y Y Y Y Y
16:9 wide 102 x 181 mm (4”x7.11”) - - Y Y - ­Roll paper 329 x 1,000 mm Y Y Y Y Y Y
A3+/SuperA3 329 x 483 mm

YY---­US B 279.4 x 431.8 mm (11” x 17”) Y Y - - - ­Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - -

0.25 258 68

A4 210 x 297 mm (8.3”x11.7”) Y Y Y Y Y Y

3

3

5” x 7” 127 x 178 mm Y*

Y*

YYY*3Y*

2

3

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y
A3+/SuperA3 329 x 483 mm

YYYYYY
A3 297 x 420 mm Y Y Y Y Y Y

Premium Photo Paper Semi-gloss (EAI)
Premium Semigloss Photo Paper (others)

Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - -

0.27 250 66

A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y
4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y
Roll paper 329 x 1,000 mm - - Y Y Y Y

Product Description Printing Specifications 17

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 1-8. Supported Paper

Paper Name Paper Size

Ultra Premium Photo Paper Luster

Premium Luster Photo Paper

Premium Presentation Paper Matte (EAI)
Matte Paper Heavy-weight (others)

Archival Matte Paper (EAI)
Enhanced Matte Paper (others)

Thickness Weight EAI EUR Asia

mm g/m2lb. P*1B*2P*1B*2P*1B*

A3+/SuperA3 329 x 483 mm

YY---­A3 297 x 420 mm Y Y - - - -

0.27 250 66

Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - ­Roll paper 329 x 1,000 mm Y Y - - - ­Roll paper 329 x 1,000 mm

0.27

250 66

Y*4Y*
Roll paper 210 x 10,000 mm Y*4Y*
A3+/SuperA3 329 x 483 mm

YYYYYY

4

----

4

----

A3 297 x 420 mm Y Y Y Y Y Y
11” x 14” 279.4 x 355.6 mm Y Y - - - -

0.23 167 44

Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - ­A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y
8” x 10” 203.2 x 254 mm Y Y - - - ­A3+/SuperA3 329 x 483 mm

YYYYYY

A3 297 x 420 mm Y Y Y Y Y Y

0.26 192

Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - -

2

A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y

Double-sided Matte Paper

Letter 215.9 x 279.4 mm (8.5”x11”)

0.22 185 49

Y----­A4 210 x 297 mm (8.3”x11.7”) - - Y - Y ­A3+/SuperA3 329 x 483 mm

Y-Y-Y­A3 297 x 420 mm Y - Y - Y -

Presentation Paper Matte (EAI)
Photo Quality Inkjet Paper (others)

US B 279.4 x 431.8 mm (11” x 17”) Y - - - - -

0.12 102 27
Letter 215.9 x 279.4 mm (8.5”x11”) Y - - - - ­A4 210 x 297 mm (8.3”x11.7”) Y - Y - Y -

Watercolor Paper - Radiant White A3+/SuperA3 329 x 483 mm 0.29

190 51

YYYYYY

Product Description Printing Specifications 18

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

C A U T I O N

Table 1-8. Supported Paper

Paper Name Paper Size

Velvet Fine Art Paper

Ultra Smooth Fine Art Paper A3+/SuperA3 329 x 483 mm 0.46
PremierArt Matte Scrapbook Photo Paper 12” x12” 305 x 305 mm 0.30
Photo Quality Self Adhesive Sheet A4 210 x 297 mm (8.3”x11.7”) 0.19

CD/DVD
CD/DVD Premium Surface

Enhanced Matte Posterboard*

Note *1: “Y” in the “P” column stands for “the paper type/size is Supported”.

*2: “Y” in the “B” column stands for “Borderless printing is available”.
*3: Stylus Photo R2880 only.
*4: Not supported by Stylus Photo R2880.
*5: Guaranteed under certain conditions.
*6: Only front manual feed is available.

6

A3+/SuperA3 329 x 483 mm
Letter 215.9 x 279.4 mm (8.5”x11”) Y Y - - - -

ø 12cm ø 12cm - - Y - Y - Y ­ø 8cm ø 8cm - - Y - Y - Y ­A3+ 329 x 483 mm 1.2 - - Y*

Thickness Weight EAI EUR Asia

 Make sure the paper is not wrinkled, fluffed, torn, or folded.
 The curve of paper must be 5 mm or below.
 When printing on an envelope, be sure the flap is folded neatly.
 Do not use the adhesive envelopes.
 Do not use double envelopes and cellophane window envelopes.

mm g/m2lb. P*1B*2P*1B*2P*1B*

0.48

260 69

325 86
205 52
167 44

YYYY- -

YY----

Y*5Y*

Y-Y-Y-

5

----

5

---

2

Product Description Printing Specifications 19

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Print Area

LM RM

TM

BM

BM

Cut Sheet (Standard)

Cut Sheet (Borderless)

Print Area

LM

RM

Paper Size

TM

Paper Feed Direction

1.2.5 Printing Area

The printing area for this printer is shown below.
 Stylus Photo R1900

Table 1-9. Printing Area (Margins)

Print Mode Paper Size

Standard print Any size 3 mm 3 mm 3 mm 3 mm

Roll paper 3 mm* 3 mm* 30 mm* 21 mm*

Borderless
print

A3/A3+/SuperA3 3.5 mm* 3.5 mm* 3 mm* 4.52 mm*
A4/Letter to 5” x 7” 2.5 mm* 2.5 mm* 3 mm* 4.02 mm*
4” x 6” 2.54 mm* 2.54 mm* 1.34 mm* 2.54 mm*
Roll paper 0 mm 0 mm 30 mm 21 mm

Left (LM)

Right (RM)

 Stylus Photo R2880

Margin

Top (TM)

Bottom (BM)

Table 1-10. Printing Area (Margins)

Print Mode Paper Size

Standard print Any size 3 mm 3 mm 3 mm 3 mm

Roll paper 3 mm 3 mm 40 mm 21 mm
Board paper 3 mm 3 mm 20 mm 20 mm

Borderless
print

Note *: The margins for Borderless print are margins that bleed off the edges of paper.

Product Description Printing Specifications 20

A3/A3+/SuperA3 3.5 mm* 3.5 mm* 3 mm* 4.52 mm*
A4/Letter to 5” x 7” 2.5 mm* 2.5 mm* 1.34 mm* 2.54 mm*
4” x 6” 2.54 mm* 2.54 mm* 1.34 mm* 2.54 mm*
Roll paper 0 mm 0 mm 40 mm 21 mm

Left (LM)

Right (RM)

Margin

Top (TM)

Bottom (BM)

Figure 1-2. Printing Area

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

1.3 Interface

This printer has two USB device ports on the rear side to connect the printer with
computers or the like, and one USB host port on the front side to connect an external
device such as a DSC (digital still camera) with the printer. The table below describes
the specifications of each USB port.

Table 1-11. USB Interface Specifications

Item USB Device port USB Host port*

• Universal Serial Bus
Specifications Revision 2.0

Compatible standards

Transfer rate 480 Mbps (High Speed)
Data format NRZI
Compatible connector USB Series B USB Series A
Max. cable length 2 [m] or less 1.8 [m] or less

Note * : External devices that can be connected to the USB device port are:

DSC compliant with the USB Direct Print Protocol specification Rev 1.0
DSC compliant with the CIPA DC-001-2003 (PictBridge) specifications

• Universal Serial Bus Device
Class Definition for Printing
Devices Version 1.1

Table 1-12. Device ID

Prod-

uct

Stylus Photo R1900

Stylus Photo R2880

When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled

@EJL<SP>ID<CR><LF>
MFG:EPSON;
CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;
MDL:Stylus[SP]Photo[SP]R1900;
CLS:PRINTER;
DES:EPSON[SP]Stylus[SP]Photo [SP]R1900;

@EJL<SP>ID<CR><LF>
MFG:EPSON;
CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;
MDL:Stylus[SP]Photo[SP]R2880;
CLS:PRINTER;
DES:EPSON[SP]Stylus[SP]Photo [SP]R2880;

@EJL<SP>ID<CR><LF>
MFG:EPSON;
CMD:ESCPL2,BDC;
MDL:Stylus[SP]Photo[SP]R1900;
CLS:PRINTER;
DES:EPSON[SP]Stylus[SP]Photo [SP]R1900;

@EJL<SP>ID<CR><LF>
MFG:EPSON;
CMD:ESCPL2,BDC;
MDL:Stylus[SP]Photo[SP]R2880;
CLS:PRINTER;
DES:EPSON[SP]Stylus[SP]Photo [SP]R2880;

• Universal Serial Bus
Specifications Revision 2.0

1.4 General Specifications

1.4.1 Electrical Specifications

 Primary power input

Table 1-13. Primary Power Specifications

Item

Rated power supply voltage
Input voltage range 90 to 132 VAC

Rated current

Rated frequency 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Insulation resistance AC1000Vrms (for one minute)
Energy conservation International Energy Star Program compliant

Printing

Power
consumption

Note : If the printer is not operated for more than three minutes, the printer shifts into the

Sleep mode
Standby mode

(power-off)

standby mode and reduces the current to the motors to save power.

Stylus Photo R1900 Stylus Photo R2880

100-120V 220-240V 100-120V 220-240V

100 to 120 VAC 220 to 240 VAC 100 to 120 VAC 220 to 240 VAC

198 to 264 VAC 90 to 132 VAC 198 to 264 VAC

0.6 A

(max. 1.0 A)

Approx. 20 W Approx. 20 W

Approx. 3.1 W Approx. 4.0 W

Approx. 0.2 W Approx. 0.5 W

0.3 A

(max. 0.5 A)

0.5 A

(max. 1.0 A)

50 to 60 Hz

49.5 to 60.5 Hz

AC1000Vrms (for one minute)

Approx. 20 W Approx. 21 W

Approx. 4.0 W Approx. 4.0 W

Approx. 0.2 W Approx. 0.4 W

0.3 A

(max. 0.5 A)

Product Description Interface 21

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

C A U T I O N

10/50

27/80

30/86 35/95 40/10420/68

Temperature (°C/°F)

20

30

40

50

90

80

70

60

Humidity (%)

1.4.2 Environmental Conditions

Table 1-14. Environmental Conditions

Condition Temperature

Operating

Storage*3

(unpacked)

Note *1: The combined Temperature and Humidity conditions must be within the blue-shaded

range in Figure 1-3.

*2: No condensation
*3: Non-operating with unpacked.
*4: Must be less than 1 month under 40°C.

10 to 35°C

(50 to 95°F)

-20 to 40°C*

(-4°F to 104°F)

Figure 1-3. Temperature/Humidity Range

 When returning the repaired printer to the customer, make sure

the Printhead is covered with the cap and the ink cartridge is
installed.



If the Printhead is not covered with the cap when the printer is off,

*1

4

Humidity

20

5

turn on the printer with the ink cartridge installed, make sure the
Printhead is covered with the cap, and then turn the printer off.

to 80%

to 85%

*1,2

Shock Vibration

1G

(1 msec or less)

2G

(2 msec or less)

0.15G,

10 to 55Hz

0.50G,

10 to 55Hz

1.4.3 Durability

 Total print life: Black 16,000 pages (A4, 3.5% duty),

Color 10,000 pages (A4, 5% duty),
or five years which ever comes first

 Printhead: Six billions shots (per nozzle) or five years which ever comes

first

1.4.4 Acoustic Noise

T.B.D. dB (when printing from PC, on Premium Glossy Photo Paper, in highest

quality)

1.4.5 Safety Approvals (Safety standards/EMI)

USA UL60950-1

FCC Part15 Subpart B Class B

Canada CAN/CSA-C22.2 No.60950-1

CAN/CSA-CEI/IEC CISPR 22 Class B
Mexico NOM-019-SCFI-1998
Taiwan CNS13438 Class B

CNS14336
EU EN60950-1

EN55022 Class B

EN61000-3-2, EN61000-3-3

EN55024
Germany EN60950-1
Russia GOST-R (IEC60950-1, CISPR 22)
Singapore IEC60950-1
Korea K60950-1

KN22 Class B

KN61000-4-2/-3/-4/-5/-6/-11
China GB4943

GB9254 Class B, GB17625.1
Argentina IEC60950-1
Australia AS/NZS CISPR22 Class B

Hong Kong IEC60950-1

Product Description General Specifications 22

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Power Button Paper ButtonInk Button

Power LED Ink LEDPaper LED

Roll Paper Button

1.5 Operation Buttons & Indicators (LEDs)

1.5.1 Operation Buttons

The printer has the following four operation buttons.

Table 1-15. Operation Buttons

Button Function

Power Turns the power ON/OFF.
Paper Feeds or ejects paper.
Ink Runs a sequence of ink cartridge replacement or cleaning.

Roll Paper

1.5.2 Indicators (LEDs)

Eleven indicators (LEDs) are provided to indicate settings or printer status.

LED Function

Power LED (green)

Ink LED (orange)*
Paper LED (orange)*
Cartridge LED (red) x 8 Indicates an ink-related error of each ink cartridge.*

Note *1: The Ink LED and Paper LED stay OFF when printing from PC.

*2: See Table 1-18 "Indicators (LEDs) Function" for the LED status at error occurrence.

1

Prints the cutting line on the roll paper or feeds the paper
backwards out of the printer.

Table 1-16. Indicators (LEDs)

Lights at power-on.
Flashes during some sequence is in progress.
Flashes at high speed during power-OFF sequence.

Lights or flashes when an ink-related error occurs.*

1

Lights or flashes when an paper- or CDR-related error occurs.*

Figure 1-4. Buttons & LEDs

2

2

2

Product Description Operation Buttons & Indicators (LEDs) 23

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

1.5.3 Operation Buttons & LEDs Functions

Detailed information on the buttons and LEDs functions are listed below.

Table 1-17. Operation Button Functions

Button

Power

Ink On

Paper

Ink
(when held for three
seconds or longer)

Roll Paper On

Printer

Status

Off • Turns the power on.
On • Turns the power off.

• Runs a sequence of ink cartridge replacement. The
carriage moves to set the ink cartridge to the position
for replacement.

• When an ink cartridge has been set in the ink replacement
position, moves the carriage to the home position.

• Feeds or ejects paper.*

• Recovers from a multi-feed error and feeds paper to
restart the print job.

• Feeds paper when paper is loaded after a no-paper
error occurs.

• Ejects a jammed paper when a paper jam error occurs.

On

• Cancels the print job during printing.

• Runs a sequence of ink cartridge replacement when
an ink-out, or ink color error*
moves to set the ink cartridge to the position for
replacement.

• When an ink cartridge has been set in the ink replacement
position, moves the carriage to the home position.

During CDR
printing

• Recovers from a paper jam error.

• Cancels the print job during printing.

• Runs a head cleaning.

On

• Runs a sequence of ink cartridge replacement when
ink level low, ink out, no ink cartridge, or ink color

2

has occurred.

error*

• Feeds the roll paper to the cutting position and prints
a cutting line.

• Returns the cutting position.

• When an ink cartridge has been set in the ink
replacement position, moves the carriage to the home
position.

Function

1

2

occurs. The carriage

Table 1-17. Operation Button Functions

Button

Roll Paper
(when held for three
seconds or longer)

Power + Ink *

2

(combination)
Power + Ink *

2

(combination)
(Hold down the Ink

button for 7 sec or
longer)

Power + Paper *

1

(combination)

Note 1: The paper cannot be fed or ejected if the CDR Tray Base is open.

2: Stylus Photo R2880 only.
3: The nozzle check pattern printed by the printer is shown in Figure 1-5 and Figure 1-6.

Printer

Status

On

At power on

On

At power on

Function

• Ejects the paper backwards out of the printer.

• When an ink cartridge has been set in the ink
replacement position, moves the carriage to the home
position.

• Turns the power on in rub reduction mode when
connected to DSC (digital still camera).

• Forcefully turns the power off.

• Prints a nozzle check pattern*2 when not connected to
the PC.*

3

Product Description Operation Buttons & Indicators (LEDs) 24

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E



1



1

2

2



359



360



359



360

1

1



2

359

360

359



Note : The numbers shown in the figure are nozzle numbers. The numbers and color names

are not printed on an actual nozzle check pattern.

720 dpi VSD1

32 dots

0.141 mm (1/180 inch)

Yellow Magenta Matte Black Red Photo BlackCyanOrange



1



1

1

1









1

1



1



180

180

180

180

180

180 180

1





180

720 dpi VSD2

32 dots

0.141 mm (1/180 inch)

Note : The numbers shown in the figure are nozzle numbers. The numbers and color names

are not printed on an actual nozzle check pattern.

Light Light

Black

Light

Magenta

Light
Black

Black Magenta

Yellow

Light
Cyan

Cyan

Product Description Operation Buttons & Indicators (LEDs) 25

Figure 1-5. Nozzle Check Pattern (Stylus Photo R1900)

Figure 1-6. Nozzle Check Pattern (Stylus Photo R2880)

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 1-18. Indicators (LEDs) Function

Printer Status

Power OFF

Power Paper Ink

Flashes at

high speed

Fatal error OFF

Maintenance request OFF

CDR guide error -- Flashes 2

Indicators (LEDs)

OFF OFF 1

Flashes at

high speed

Flashes at

high speed

Flashes

alternately 1

alternately 2

Flashes at

high speed

Flashes

Paper path error -- Flashes --

Cover open error -- Flashes -­Multi-feed error -- ON -­No paper error -- ON -­Ink cartridge replacement is in progress Flashes -- -- 7
Ink sequence is in progress Flashes -- -- 8
CSIC error -- -- ON*
No ink cartridge error or ink-out error -- -- ON*

Ink Color error*

4

-- --

Flashes at

high speed*
Data processing/Printing from camera Flashes -- -­Connected to non-supported external

device

-- Flashes 2 Flashes 3

Connected to USB hub -- Flashes 4 Flashes
Ink level low -- -- Flashes*
Connected to camera

(with rubbing reduction)

(without rubbing reduction)

Flashes 4 -- --

Flashes 2 -- --

Power ON Flashes -- -­Reset request*

3

ON ON ON --

Pri-

ority*

2

2

2

2

10

11

12

13Connected to camera

*2: The cartridge LED corresponding to each ink cartridge lights.
*3: The all LEDs light for 0.2 seconds when a reset request is received.

1

*4: Stylus Photo R2880 only.

Note : --: No change

Flash: Repeats turning On and Off every 1.25 seconds.
Flash 2: Repeats On for 0.5 seconds, Off for 0.5 seconds,

2

On for 0.5 seconds, and Off for 1.0 second.

Flash 3: Repeats Off for 0.5 seconds, On for 0.5 seconds,

3

Flash 4: Repeats On for 2.0 seconds and Off for 0.5 seconds.

Off for 0.5 seconds, and On for 1.0 second.

Flash at high speed: Repeats turning On and Off every 0.5 seconds.

4

Flashes alternately 1:Same as the “Flash”
Flashes alternately 2:Repeats turning Off and On every 1.25 seconds.

5Paper (CDR) jam -- Flashes --

6

9

Note *1: When two or more errors occur at the same time, the one with high er priority will be indicated.

Product Description Operation Buttons & Indicators (LEDs) 26

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

1.5.4 Errors & Remedies

Table 1-19. Errors & Remedies

Error Error Remedies

Fatal error A mechanical error has occurred. Turn the power Off and back it On.
Maintenance

request

CDR guide error

Paper jam

No paper

Multi-feed

Ink-out The cartridge has run out of ink.
No ink cartridge Ink cartridge(s) was not detected.
Wrong ink

cartridge

Paper path error

Cover open error

Ink Color error*

Waste ink pads need to be
replaced.

• The CDR Tray Base was open

Replace the waste ink pads and reset
the counter.

Close the CDR Tray Base.
when receiving or printing a
ASF print job.

• The CDR Tray Base was

Open the CDR Tray Base.
closed when receiving or
printing a CDR print job.

A paper jam has occurred. <When printing on paper>

Remove the jammed paper and press

the Paper button.*

1

<When printing on CDR>

Remove the jammed CDR tray and

press the Paper button.

Failed to feed paper. Load paper correctly and press the

1

1

Multiple sheets of paper were fed
at the same time.

Paper button.*

Press the Paper button to eject the

multiple sheets.*

Replace the cartridge with a new one.*

Replace the cartridge with a new one.*

Incorrect ink cartridge(s) was
detected.

The paper was loaded in a
different way from the specified
one.

Printing was executed with the

Replace the cartridge with the correct

2

one.*

Eject the fed paper and press the Paper

button after loading paper in the

specified way.

Close the Printer Cover.

Printer Cover open.
The black ink cartridge was

replaced during printing.

3

Cleaning after black ink
replacement cannot be
performed.

Replace the cartridge with the one

used before the error.

Replace the black ink cartridge with

the one used before the error, or the

one that has sufficient amount of ink.

Note : For more information on the remedies, see "3.1.1 Troubleshooting according to

Error Messages" (p.34).

Note *1: When the CDR Tray Base is opened, close the CDR Tray Base and press the Paper

button.
*2: When the CDR tray has been inserted, remove the CDR tray and press the Ink button.
*3: Stylus Photo R2880 only.

2

2

Product Description Operation Buttons & Indicators (LEDs) 27

Confidential

OPERATING PRINCIPLES

CHAPTER

2

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Rear Paper

Eject Roller

Front Paper
Eject Roller

Ink Mark

Sensor

PW Sensor

CR Scale

PF Roller

PF Encoder

Sensor

PF Scale

PF Motor

Carriage

Unit

Ink System

Unit

Pump Motor

CD-R Sensor

Carriage

Shaft

APG Sensors

APG Motor

APF Sensor

Timing Belt

CR Encoder

Sensor

LD Roller

Retard

Roller

PE Sensor

ASF Motor

CR Motor

PF Roller

Cover Open

Sensor

2.1 Overview

This chapter explains the operating principles of the mechanical sections and electrical
circuits in this product. The main components of this product are as follows.

 Control circuit board : C698 MAIN
 Power supply circuit board : C698 PSB/PSE
 Control panel board : C698 PNL
 LED board : C698 PNL-B

2.2 Printer Mechanism

Like the conventional model, this product uses DC motors and stepping motors as
power sources. The following table describes the motor types and their applications.

Motor Name Type Applications/Functions

CR Motor

PF Motor

APG Motor

DC motor with

brushes

DC motor with

brushes

DC motor with

brushes

4-phase, 48-pole

ASF Motor

PM type stepping

motor

4-phase, 48-pole

Pump Motor

PM type stepping

motor

Table 2-1. Motors

Used for carriage driving. Makes little noise during
driving. The CR linear scale and CR encoder sensor
are used to control the motor.

Drives the Paper loading rollers at the time of fixed­value paper loading or paper feed/eject operation. To
grasp the paper feed pitch, the precision gear surface
is fitted with the PF scale and the PF encoder sensor
is used to control the motor.

Drives the Carriage Unit at the time of PG setting.
The two APG Sensors are driven vertically to control
the motor.

Drives the paper feed operation of the ASF. Since
this is a stepping motor, any scales or photo sensors
to know the driving conditions are not required.

Drives the pump, wiper, etc. of the Ink System . Since
this is a stepping motor, any scales or photo sensors
to know the driving conditions are not required.

The basic mechanism is almost same as the Stylus Photo R1800.
The schematic diagram below shows the printer mechanism.

Figure 2-1. Printer Mechanism Outline

Operating Principles Overview 29

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

31.89mm

41.66mm

Carriage moving direction

Paper feeding

direction

0.071mm

(1/360inch)

0.141mm

(1/180inch)

Line A

Line B

7.620mm

(216/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

7.620mm

(216/720inch)

7.620mm

(216/720inch)

Line C

Line D

Line E

Line F

Line G

Line H

31.89mm

41.66mm

Carriage moving direction

Paper feeding

direction

0.071mm

(1/360inch)

0.141mm

(1/180inch)

Line A

Line B

7.620mm

(216/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

2.258mm

(64/720inch)

7.620mm

(216/720inch)

7.620mm

(216/720inch)

Line C

Line D

Line E

Line F

Line G

Line H

2.3 Printhead Specifications

The Printhead of this product is a F-Mach head.
The following shows the arrangement of the nozzles and the color arrangement of each nozzle line when viewed the Print Head from behind.

 Stylus Photo R1900

 Stylus Photo R2880

Figure 2-2. Nozzle Arrangement (Stylus Photo R1900)

Table 2-2. Nozzle Lines and the Corresponding Ink Color (Stylus Photo R1900)

Line Ink

AYellow
B Magenta
CMatte Black

E Orange

D Red

F Photo Black
G Gloss Optimizer
H Cyan

Operating Principles Printhead Specifications 30

Table 2-3. Nozzle Lines and the Corresponding Ink Color (Stylus Photo R2880)

Figure 2-3. Nozzle Arrangement (Stylus Photo R2880)

Line Ink

A Light Light Black
B Vivid Light Magenta
C Light Cyan
D Light Black
E Matte Black/Photo Black

F Cyan
G Vivid Magenta
H Yellow

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

2.4 PG Setting

As this printer uses an Auto PG (APG), an appropriate PG position is set according to the used paper type.
The following table indicates the PG positions, the main applications of each position, and the relationships between the two sensors used with the APG.

Table 2-4.

Application

Printing • Photo paper

Non-printing

PG value 1.05mm 1.20mm 1.70mm 2.10mm 4.50mm –

Sensor PG (– –) PG (–) PG (Typ) PG (+) PG (++) Release

APG Sensor 1* Low Low Low Low Low Low

APG Sensor 2 Low Low Low Low High High

PG (– –) PG (–) PG (Typ) PG (+) PG (++) Release

(A4,Letter)

• Roll paper

• Photo Matte paper

––

• Plain paper

• Exclusive paper

• PG (-) rub avoidance

• Standby position after
power-on (When the
CDR Tray Base is
closed.)

• At power-off

• Ink Mark Sensor reading.
(Auto Bi-D)

PG Position

• Envelope

• PG (Typ) rub avoidance

• Ink Mark Sensor reading.
(Detection of dot
missing)

• CD/DVD

• Initialization at power-on

• Cleaning (wiping)

• Ink Cartridge
replacement

–

• Standby state for CD/
DVD feeding

• Paper jam removal

Note "*": The signal output is “High” while the PG positions are changed.

Operating Principles PG Setting 31

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

1

2

3

4

7

9

6

E

D

C

A

10

B

5

8

2.5 Motors & Sensors

 Motors

Fig. Name Specific

Type: DC Motor Drive voltage: 42VDC±5%
Armature resistance: 21.2 ±10%

Type: DC Motor Drive voltage: 42VDC±5%
Armature resistance: 64.7 ±15%

Type: 4-phase 48-pole PM type stepping motor Drive voltage: 42VDC±5%
Winding resistance: 7.0 ±10% (per phase at 25°C)

Type: DC Motor Drive voltage: 42VDC±5%
Armature resistance: 23.6 ±10%

Type: 4-phase 48-pole PM type stepping motor Drive voltage: 42VDC±5%
Winding resistance: 10.3 ±10% (per phase at 25°C)

A PF Motor

B APG Motor

C ASF Motor

DCR Motor

EPump Motor

 Sensors

Fig. Name Specific

1 PF Encoder sensor Type: Rotary Encoder Drive voltage: 3.3VDC±5%

2 APG Sensor (1)

3 APG Sensor (2)

4 ASF Sensor

5PE Sensor

6 CR Encoder sensor Type: Linear Encoder Drive voltage: 3.3VDC

7 PW Sensor

Table 2-5. List of Motors

Table 2-6. List of Sensors

Type: Transmissive photo interrupter Drive voltage: 3.3VDC±5%
Sensor output:

• High: In the domain of each PG position

• Low: Between PG positions
Type: Transmissive photo interrupter Drive voltage: 3.3VDC

Sensor output:

• High: In the domain of large PG

• Low: In the domain of small PG
Type: Transmissive photo interrupter Drive voltage: 3.3VDC

Sensor output:

• High: Home position

• Low: Other than home position
Type: Transmissive photo interrupter Drive voltage: 3.3VDC

Sensor output:

• High (2.4V or more): No paper

• Low (0.4V or less): Paper exists

Type: Reflective photo interrupter Drive voltage: 3.3VDC±5%
Sensor output:

• High: No paper

• Low: Paper exists

±5%

±5%

±5%

±5%

Table 2-6. List of Sensors

Fig. Name Specific

8 Ink Mark Sensor Type: Diffuse reflective photo interrupter Drive voltage: 3.3(5)VDC±5%

Type: Mechanical contact Drive voltage: 3.3VDC±5%

9CDR Sensor

Cover Open

10

Sensor

Sensor output:

• High: CDR Tray Base open

• Low: CDR Tray Base closed
Type: Mechanical contact Drive voltage: 3.3VDC±5%

Sensor output:

• High: Cover closed

• Low: Cover open

Figure 2-4. Motors and Sensors Layout

Operating Principles Motors & Sensors 32

Confidential

TROUBLESHOOTING

CHAPTER

3

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

3.1 Overview

This chapter describes unit-level troubleshooting.

3.1.1 Troubleshooting according to Error Messages

After checking the printer LED and STM3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer to Chapter 4
“Disassembly and Reassembly” and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED
and STM3).

Table 3-1. List of Error Messages

Error Status

Communication error

Model Difference

Printer cover open
error

CDR Guide error

Paper out error

Paper (CDR) jam

Power Paper Ink

LED Indications

Communication error

---

---

-Flash-

-Flash 2

- Light -

-Flash-

Flashes at

high speed

Check all connections and make sure all devices are on. If the power was
turned off during printing, cancel the print job. If the error does not clear,
see your printer documentation.

Different device from specified
Attempting to connect to a different device from that specified in the driver.

Check the driver settings and the device.
Printer cover open

Close the printer cover.
Front paper feed guide open

Remove the CD/DVD tray, then close the front paper feed guide.
Media out or not loaded correctly

For sheets of paper, reload the paper correctly, then press the Paper button
on the printer.
For roll paper or velvet paper, insert the end of the paper into the printer.
For a CD or DVD, load the CD/DVD tray correctly, then press the Paper
button on the printer.

Paper jam or CD/DVD tray jam
For sheets of paper, turn off the printer and then remove any jammed paper

by hand.
For a CD or DVD, remove the CD/DVD tray. Next, press the Paper button
on the printer or click the Eject button if it appears on this screen.

STM3 Message See the table for Troubleshooting

Refer to Table 3-2 "Troubleshooting of Communication
Error" (P.37)

Refer to Table 3-3 "Troubleshooting of Printer Cover
Open Error" (P.39)

Refer to Table 3-4 "Troubleshooting of CDR Guide
Error" (P.40)

Refer to Table 3-5 "Troubleshooting of Paper Out
Error" (P.41)

Refer to Table 3-6 "Troubleshooting of Paper Jam
Error" (P.45)

Troubleshooting Overview 34

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 3-1. List of Error Messages

Error Status

Paper Mismatch Error

Multi-feed error

Ink low

Ink Color error*

1

Power Paper Ink

LED Indications

Paper Source setting not selected correctly
For sheets of paper, remove the roll paper or velvet paper and print again.

-Flash-

For roll paper, select Roll Paper as the Paper Source setting in the printer
driver and print again.
For velvet paper, select Velvet Fine Art Paper as the Paper Source setting in
the printer driver and print again.

Page not printed or multi-page error

- Light -

A page has not been printed, multiple pages have been fed into the printer at
once, or the wrong paper size has been fed into the printer. Remove and
reload the paper. Press the Paper button if necessary.

Ink low
Black: XXXX
Color: XXXX

--Light*

2

You may continue printing, or click the How to button to
change the ink cartridge now.

Ink cartridges cannot be replaced
There are two possible causes.
Because there is only a small amount of ink remaining,

you cannot replace it with a different type of black ink cartridge.
(However, you may be able to replace it with the same type of black ink
cartridge.)

--

Flashes at

high speed*

Replace it with a new ink cartridge. We recommend using genuine Epson

2

ink cartridges.
Or, the currently installed black ink differs to the type of cartridge used

when printing started.
Replace the currently installed black ink cartridge with the same type of
previously installed black ink cartridge.
Once it is replaced, printing will resume automatically. If you do not want to
replace the ink cartridge, click the Cancel button.

2

*

...................

STM3 Message See the table for Troubleshooting

Refer to Table 3-7 "Troubleshooting of Paper Mismatch
Error" (P.46)

Refer to Table 3-8 "Troubleshooting of Multi-feed
error" (P.48)

Refer to Table 3-9 "Troubleshooting of Ink Low" (P.48)

Refer to Table 3-10 "Troubleshooting of Ink Color Error
(Stylus Photo R2880 only)" (P.48)

Troubleshooting Overview 35

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 3-1. List of Error Messages

Error Status

Power Paper Ink

LED Indications

STM3 Message See the table for Troubleshooting

Ink-out error

No ink cartridge/
CSIC error

Maintenance request

Fatal error

--Light*

--Light*

Off

Off

Flashes

alternately 1

Flashes at

high speed

Flashes

alternately 2

Flashes at

high speed

Note *1: Stylus Photo R2880 only.

*2: The cartridge LED corresponding to each ink cartridge lights.
*3: The “XXXX” represents the part number of the Ink Cartridge.

Refer to "1.2.2 Ink Cartridge" (p11).

Note : --: No change

Flash: Repeats turning On and Off every 1.25 seconds.
Flash 2: Repeats On for 0.5 seconds, Off for 0.5 seconds,

On for 0.5 seconds, and Off for 1.0 second.
Flash at high speed: Repeats turning On and Off every 0.5 seconds.
Flashes alternately 1: Same as the “Flash”
Flashes alternately 2: Repeats turning Off and On every 1.25 seconds.

Replace Cartridge
Black: XXXX*

Color: XXXX

2

2

...................

Epson recommends the genuine Epson cartridges listed above. Click the
How to button for ink cartridge replacement instructions.

Ink cartridges cannot be recognized
Black: XXXX*

Color: XXXX

2

2

...................

Epson recommends the genuine Epson cartridges listed above. Click the
How to button for ink cartridge installation instructions.

Service required
Parts inside your printer are at the end of their service life. See your printer

documentation.
General error

Delete all print jobs and turn the printer off. Remove any foreign objects
from inside the printer. After a few minutes, turn the printer back on.

Refer to Table 3-12 "Troubleshooting of No Ink
Cartridge/CSIC Error" (P.49)

Refer to Table 3-13 "Troubleshooting of Maintenance
Request" (P.50)

Refer to Table 3-14 "Troubleshooting of Fatal Error"

(P.51)

Troubleshooting Overview 36

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Panel FFC

CN4

Panel Board

connector

Panel FFC

Blue line

1Pin side

Connector cable of the

Power Supply Board

CN60

Table 3-2. Troubleshooting of Communication Error

Occurrence

Timing

Phenomenon Detail

Faulty Part/

Part Name

Check Point Remedy

At power-on The printer does not operate at all. Panel FFC 1. Check that the Panel FFC is connected to the Panel Board

connector and Main Board connector.

2. Check the Panel FFC for damages. 2. Replace the Panel FFC with a new one.
Panel Board 1. Check the Panel Board for damages. 1. Replace the Panel Board with a new one.
Power Supply

Board

1. Check that the connector cable of the Power Supply Board is

connected to the Main Board connector CN60.

1. Connect the Panel FFC to the Panel Board and
Main Board connectors.

1. Connect the connector cable of the Power
Supply Board to the Main Board connector
CN60.

Troubleshooting Overview 37

2. Check that the blue colored pin of the Power Supply Board
connector cable is inserted into the 1 Pin of the Main Board
connector CN60 as shown in the above picture.

2. Reconnect the Power Supply Board connector
cable so that the blue colored pin is inserted
into the 1 Pin.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Fuse F1

Power Supply

Board

Relay connector of

the Pump Motor

Relay connector of

the ASF Motor

Table 3-2. Troubleshooting of Communication Error

Occurrence

Timing

Phenomenon Detail

Faulty Part/

Part Name

At power-on The printer does not operate at all. Power Supply

Board

After the power-on sequence has

Main Board 1. Check that the Relay connector of the ASF Motor and the Relay
started, the LED turns off and the
printer does not operate.

Check Point Remedy

3. Check that the Fuse F1 on the Power Supply Board has not
blown.

3. Replace the Power Supply Board with a new
one.

4. Check the components on the Power Supply Board for damage. 4. Replace the Power Supply Board with a new
one.

1. Connect the Relay connector of the ASF Motor
connector of the Pump Motor are not connected to the wrong
connector causing a short circuit.

and the Relay connector of the Pump Motor
correctly, and replace the Main Board with a
new one.

At operation Operation at power-on is normal,

Troubleshooting Overview 38

but the error appears when the
print job is sent to the printer.

Interface cable 1. Check that the Interface cable is connected between the PC and

printer.

2. Check the Interface cable for breaking. 2. Replace the Interface cable with a new one.

1. Connect the Interface cable to the PC and

printer.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Connector of the Cover

Open Sensor

CN4

Panel Unit

Table 3-2. Troubleshooting of Communication Error

Occurrence

Timing

At operation Operation at power-on is normal,

Occurrence

Timing

During printing A Printer Cover Open Error is

Phenomenon Detail

but the error appears when the
print job is sent to the printer.

Phenomenon Detail

indicated during printing.

Faulty Part/

Part Name

USB 1. Check that the PC and printer are connected via the USB hub. 1. Configure the USB ID setting.

Printer Driver 1. Check that the printer driver for Stylus Photo R1900 has already

been installed.

2. Check that the connected printer is Stylus Photo R1900. 2. Connect the Stylus Photo R1900 printer.

Main Board 1. Check that a wrong model name has not been input to the

EEPROM on the Main Board.

Check Point Remedy

Refer to Chapter 5 "Adjustment".

1. Install the printer driver for Stylus Photo

R1900.

1. Make the initial setting using the Adjustment

Program.
Refer to Chapter 5"Adjustment".

Table 3-3. Troubleshooting of Printer Cover Open Error

Faulty Part/

Part Name

Cover Open
Sensor

1. Check that the Printer Cover is not open. 1. Close the Printer Cover.

2. Check that the connector cable of the Cover Open Sensor is
connected to the Cover Open Sensor and connector CN4 on the
Panel Board.

Check Point Remedy

2. Connect the connector cable of the Cover Open
Sensor to the Cover Open Sensor and
connector CN4 on the Panel Board correctly.

3. Using a tester, check that the Cover Open Sensor is normal.

• Paper absent:0V

• Paper present:3.3V

4. Replace the Panel Unit with a new one.

Troubleshooting Overview 39

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

OK NG

Connector on the

Panel Board

CDR Sensor

Connector cable of

the CDR Sensor

Table 3-4. Troubleshooting of CDR Guide Error

Occurrence

Timing

At operation CDR Guide Error is indicated on

Phenomenon Detail

the LED and STM3 when CD/
DVD printing is executed after
the CDR Tray Base is opened and
the CDR Tray is inserted.

Faulty Part/

Part Name

CDR Sensor 1. Check that the CDR Sensor is installed correctly. 1. Install the CDR Sensor correctly.

2. Check that the connector cable of the CDR Sensor is connected
to the CDR Sensor and the connector on the Panel Board.

3. Using a tester, check that the CDR Sensor is normal.

• CDR Tray Base open: 3.3V

• CDR Tray Base closed: 0V

4. Check the CDR Sensor or connector cable for damages. 4. Replace the CDR Sensor with a new one.

Check Point Remedy

2. Connect the connector cable of the CDR
Sensor to the CDR Sensor and the Panel Board.

3. Replace the CDR Sensor with a new one.

Troubleshooting Overview 40

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Cleaning sheet Postcard used

as mount

Non-adhesive part

Adhesive part

This side down

Stapling

Cloth damped

with alcohol

Table 3-5. Troubleshooting of Paper Out Error

Occurrence

Timing

Phenomenon Detail

At operation When the Paper Switch is

pressed, the LD Roller attempt to
feed paper but the paper is not
fed.

Faulty Part/

Part Name

Check Point Remedy

ASF Assy. 1. Check the LD Roller or Retard Rol ler of the ASF Assy for pape r

dust and foreign matter.

1. Using a cleaning sheet, clean the LD Roller
and Retard Roller. The procedure is as follows.

(1) Place the cleaning sheet upside down and

put it into the ASF Assy.
(2) Press the Paper Switch to start paper feed.
(3) Repeat the above steps several times.
* To remove persistent contamination, staple

an alcohol-dampened cloth to a postcard
and clean the rollers in the following
method.

(1) Place the alcohol-dampened cloth toward

the LD Roller surface of the ASF Assy.
(2) Hold the mount top end securely and press

the Paper Switch.
(3) Repeat the paper feed sequence several

times to clean the LD Roller surface of the

ASF Assy.

Troubleshooting Overview 41

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN2

PW Sensor connector

Sensor Holder

Detection Lever

Torsion Spring

Table 3-5. Troubleshooting of Paper Out Error

Occurrence

Timing

At operation Paper Mismat ch Error is indicated

Phenomenon Detail

even the paper path of the media
to be printed is correct.

Faulty Part/

Part Name

PE Sensor 1. Check that the connector cable of the PE Sensor is securely

connected to the PE Sensor and Relay Board connector CN2.

2. Check that the Sensor Holder is mounted to the Mechanical
frame correctly.

Check Point Remedy

1. Connect the connector cable of the PE Sensor
to the PE Sensor and connector CN2 on the
Relay Board correctly.

2. Install the Sensor Holder correctly.

3. Move the Detection Lever manually as when the paper passes,
and check that the Detection Lever returns to the original
position automatically by the Torsion Spring when released.
Refer to the above photo.

4. Using a tester, check that the PE Sensor is normal.

 Paper absent : 2.4V or more
 Paper present : 0.4V or less

3. Replace the PE Sensor Holder Unit with a new
one.

4. Replace the PE Sensor Holder Unit with a new
one.

Troubleshooting Overview 42

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

White Markings

HP detection

position

PW sensor

Carriage Unit Bottom

Table 3-5. Troubleshooting of Paper Out Error

Occurrence

Timing

The Paper Switch
was pressed at the
setting of the CDR
Tray.

The Paper Switch
was pressed at the
setting of the CDR
Tray.

Phenomenon Detail

The CDR Tray HP detection
sequence stops and the Tray is
ejected.

Though the CDR Tray is fed
toward the ASF Assy, but is
ejected immediately.

Faulty Part/

Part Name

CDR Tray 1. Check the HP detection position or white markings of the CDR

Tray for paper dust and foreign matter.

2. Check the Driven Roller surface for contamination such as paper
dust and CDR coating material.

3. Check that the HP detection position or white markings of the
CDR Tray are not chipped.

PW sensor 1. Check the PW Sensor for paper dust, ink, etc. 1. Clean the PW Sensor surface.

Check Point Remedy

1. Remove paper dust and/or foreign matter from
the detection position.

2. Feed A4-size sheets of plain paper from the
ASF Assy several times to remove the
contamination.

3. Replace the CDR Tray with a new one.

Troubleshooting Overview 43

2. Compare the EEPROM values in two places (50<H> and
51<H>) and check that they are not approximate to each other.

2. Replace the PW Sensor with a new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

PW Sensor

connector

FFC

CR Encoder Board

connector

Table 3-5. Troubleshooting of Paper Out Error

Occurrence

Timing

The Paper Switch
was pressed at the
setting of the CDR
Tray.

Phenomenon Detail

The CDR Tray moves toward the
ASF and the posterior edge of it
reaches to the Driven Roller on
the Upper Paper Guide.Then the
CDR Tray tries to go farther, but
it is ejected.

Faulty Part/

Part Name

PW sensor 1. Check that the PW Sensor FFC is placed in the specified routing

positions and does not make contact with any parts.

2. Check that the PW Sensor FFC is connected to the CR Encoder
Board and PW Sensor connectors. Refer to the above photo.

3. Check the PW Sensor or PW Sensor FFC for damages. 3. Replace the PW Sensor (or the PW Sensor

Check Point Remedy

1. Place the PW Sensor FFC in the specified
routing positions correctly.

2. Connect the FFC to the CR Encoder Board and
PW Sensor connectors correctly.

FFC) with a new one.

Troubleshooting Overview 44

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Paper EJ Frame Assy.

Star Wheel Units

Spur Gear 16; B

Spur Gear 68

Table 3-6. Troubleshooting of Paper Jam Error

Occurrence

Timing

At operation At the time of paper ejection, the

Phenomenon Detail

PF Roller advances the paper but
cannot eject it completely.

Paper is not ejected completely
and causes a jam near the Paper
Eject Frame.

Faulty Part/

Part Name

– 1. Check that the size of the fed paper is not larger than that of the

paper specified by the driver.

ASF Assy. 1. Check that the paper is fed along the Right Edge Guide. 1. Feed the paper along the Right Edge Guide.
Paper EJ Frame

Assy.

Spur Gear 68
Spur Gear 16; B
Paper EJ Roller
Assy.(front/rear)

1. Check that the Star Wheel Units have not come off the Paper EJ
Frame Assy.

2. Check the Paper EJ Frame Assy for deformation or damages. 2. Replace the Paper EJ Frame Assy with a new

1. Check the Spur Gear 68 or Spur Gear 16; B for damages. 1. Replace the Front (or Rear) Paper EJ Roller

Check Point Remedy

1. Tell the user that the paper size specified by the
driver is not available for the printer.

1. Securely install the Star Wheel Units to the
Paper EJ Frame Assy.

one.

Assy with a new one.

Troubleshooting Overview 45

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN2

PW Sensor connector

PW Sensor connector

Sensor Holder

Detection Lever

Torsion Spring

Table 3-7. Troubleshooting of Paper Mismatch Error

Occurrence

Timing

During printing Paper Mismatch Error is

Phenomenon Detail

indicated even the paper path of
the media to be printed is
correct.

Faulty Part/Part

Name

PE Sensor 1. Check that the connector cable of the PE Sensor is securely

connected to the PE Sensor and Relay Board connector CN2.

2. Check that the Sensor Holder is mounted to the Mechanical
frame correctly.

Check Point Remedy

1. Connect the connector cable of the PE Sensor
to the PE Sensor and connector CN2 on the
Relay Board correctly.

2. Install the Sensor Holder correctly.

3. Move the Detection Lever manually as when the paper passes,
and check that the Detection Lever returns to the original
position automatically by the Torsion Spring when released.
Refer to the above photo.

4. Using a tester, check that the PE Sensor is normal.

 Paper absent : 2.4V or more
 Paper present : 0.4V or less

3. Replace the PE Sensor Holder Unit with a new
one.

4. Replace the PE Sensor Holder Unit with a new
one.

Troubleshooting Overview 46

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

OK NG

Connector on the

Panel Board

CDR Sensor

Connector cable of

the CDR Sensor

Table 3-7. Troubleshooting of Paper Mismatch Error

Occurrence

Timing

During printing Paper Mismatch Error is

Phenomenon Detail

indicated even the paper path of
the media to be printed is
correct.

Faulty Part/Part

Name

CDR Sensor 1. Check that the CDR Sensor is installed correctly. 1. Install the CDR Sensor correctly.

2. Check that the connector cable of the CDR Sensor is connected
to the CDR Sensor and the connector on the Panel Board.

3. Using a tester, check that the CDR Sensor is normal.

• CDR Tray Base open: 3.3V

• CDR Tray Base closed: 0V

Check Point Remedy

2. Connect the connector cable of the CDR
Sensor to the CDR Sensor and the Panel
Board.

3. Replace the CDR Sensor with a new one.

4. Check the CDR Sensor or connector cable for damages. 4. Replace the CDR Sensor with a new one.

Troubleshooting Overview 47

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Extension Spring

Retard Roller

Assy

Bottom of

the ASF Assy

ASF Assy

Table 3-8. Troubleshooting of Multi-feed error

Occurrence

Timing

Any time During manual double-sided

Occurrence

Timing

At operation or
during printing

Phenomenon Detail

printing, multiple sheets are fed
at a time.

Phenomenon Detail

A message is displayed on the
LED and STM3 during printing.

Faulty Part/Part

Name

ASF Assy 1. Check that the Retard Roller Assy is moving properly during the

feeding operation.

2. Check that the position of the ASF Guide Roller LDs has been
adjusted correctly.

Check Point Remedy

Table 3-9. Troubleshooting of Ink Low

Faulty Part/Part

Name

Ink Cartridge 1. Look at the remaining ink indication of the STM3 to check the

amount of the ink remaining in the Ink Cartridge.

Check Point Remedy

1. Attach the Extension Spring on the back side
of the Retard Roller Assy correctly.

2. Adjust the position of the ASF Guide Roller
LDs.
Refer to Chapter 4 ASF Assy (P.106).

1. Prepare a new Ink Cartridge.

Table 3-10. Troubleshooting of Ink Color Error (Stylus Photo R2880 only)

Occurrence

Timing

During printing A message is displayed on the

Phenomenon Detail

LED and STM3 after replacing
ink cartridge.

Faulty Part/Part

Name

Ink Cartridge 1. Check if the installed black ink cartridge is different in color

(photo or matte) from the previous one.

2. Check if the installed cartridge is nearly empty by checking the
ink level displayed on the STM3.

Check Point Remedy

1. Install the same type of black ink cartridge as
the one previously used.

2. Prepare a new Ink Cartridge.

Troubleshooting Overview 48

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Tab

Memory Chip

Memory Chip

Table 3-11. Troubleshooting of Ink Out Error

Occurrence

Timing

During printing After the Carriage has detected

Occurrence

Timing

At power-on After the Carriage has detected

Phenomenon Detail

the HP, an error is displayed on
the LED and STM3.

Phenomenon Detail

the HP, an error is displayed on
the LED and STM3.

Faulty Part/Part

Name

Ink Cartridge 1. Look at the remaining ink indication of the STM3 to check

whether the ink remains in the Ink Cartridge.

Check Point Remedy

1. Replace the Ink Cartridge with a new one.

Table 3-12. Troubleshooting of No Ink Cartridge/CSIC Error

Faulty Part/

Part Name

Ink Cartridge 1. Check that the Ink Cartridge is installed correctly. 1. Install the Ink Cartridge correctly.

2. Check that the tab of the Ink Cartridge is not broken. 2. Replace the Ink Cartridge with a new one.

Check Point Remedy

Troubleshooting Overview 49

3. Check that the Memory Chip is not disconnected or not
damaged.

3. Replace the Ink Cartridge with a new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN22

CSIC FFC

CSIC Board

connector

CSIC Board

Table 3-12. Troubleshooting of No Ink Cartridge/CSIC Error

Occurrence

Timing

At power-on After the Carriage has detected

Phenomenon Detail

the HP, an error is displayed on
the LED and STM3.

Faulty Part/

Part Name

CSIC FFC 1. Check that the CSIC FFC is connected to the CSIC Board

connector and Main Board connector CN22.

2. Check the CSIC FFC for damage. 2. Replace the CSIC FFC with a new one.

CSIC Board 1. Check the CSIC Board for damage. 1. Replace the CSIC Board with a new one.

Check Point Remedy

1. Connect the CSIC FFC to the CSIC Board
connector and Main Board connector CN22.

Table 3-13. Troubleshooting of Maintenance Request

Occurrence

Timing

At power-on At power-on, the printer does not

Troubleshooting Overview 50

Phenomenon Detail

operate at all.

Faulty Part/

Part Name

Waste Ink Pads 1. Using the Adjustment Program, check if the values of the

Protection Counter A and B have exceeded the values shown
below.

• Protection Counter A : 21,500 (Stylus Photo R1900)

• Protection Counter B : 7,030

Check Point Remedy

: 22,500 (Stylus Photo R2880)

1. Replace the Waste Ink Pads and reset the
Protection Counter A and B value with the
Adjustment Program.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CR Motor

Relay connector

CN15

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on At power-on, the CR Motor does

Phenomenon Detail

not operate at all.

Faulty Part/

Part Name

CR Motor 1. Check that the CR Motor connector cable is connected to the

Relay connector.

2. Check the CR Motor connector cable for damages. 2. Replace the CR Motor with a new one.

3. Check if the CR Motor operates normally. 3. Replace the CR Motor with a new one.

Relay connector
cables
(for the CR
Motor)

1. Check that the Relay connector cable is connected to the Main
Board connector CN15.

Check Point Remedy

1. Connect the CR Motor connector to the Relay
connector.

1. Connect the Relay connector cable to the Main
Board connector CN15.

2. Check the Relay connector cable for damages. 2. Replace the Relay connector cable with a new
one.

Troubleshooting Overview 51

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Carriage Shaft

CN116

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on The power-on sequence is

Phenomenon Detail

executed but Fatal error is
displayed.

At power-on, the PF Motor does
not operate at all.

Faulty Part/

Part Name

CR drive
mechanism

PF Motor 1. Check that the connector cable of the PF Motor is connected to

1. Check that the Carriage Shaft is lubricated with grease. 1. Wipe the surface of the Carriage Shaft with a

the Main Board connector CN116.

Check Point Remedy

dry, soft cloth, and lubricate the Carriage Shaft
with grease G-71.
Refer to Chapter 6 "Maintenance".

1. Connect the PF Motor connector cable to the
Main Board connector CN116.

2. Check the PF Motor connector cable for damages. 2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates normally. 3. Replace the PF Motor with a new one.

Troubleshooting Overview 52

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN118

Relay connector

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on At power-on, the APG Motor

Phenomenon Detail

does not operate at all.

At power-on, the Pump Motor
does not operate at all.

Faulty Part/

Part Name

APG Motor 1. Check that the connector cable of the APG Motor is connected to

the Main Board connector CN118.

2. Check the APG Motor connector cable for damage. 2. Replace the APG Motor with a new one.

3. Check if the APG Motor operates normally. 3. Replace the APG Motor with a new one.

Pump Motor 1. Check that the Pump Motor connector cable is connected to the

Relay connector.

Check Point Remedy

1. Connect the APG Motor connector cable to the
Main Board connector CN118.

1. Connect the Pump Motor connector cable to
the Relay connector.

2. Usin g a t ester, check the resistance value of the Pump Motor.
Value of resistance: 10.3 ±10%

3. Check the Pump Motor connector cable for damages. 3. Replace the Ink System Unit with a new one.

Troubleshooting Overview 53

2. If the resistance value is abnormal, replace the
Ink System Unit with a new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN117

CN4

CN5

APG Sensors

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on At power-on, the Pump Motor

Phenomenon Detail

does not operate at all.

While the power-on sequence is
being executed, Fatal error is
displayed.

Faulty Part/

Part Name

Relay connector
cables (for Pump
Motor)

APG Sensor 1. Check that the APG Sensor connector cables are connected to

1. Check that the Relay connector cable is connected to the Main
Board connector CN117.

2. Check the Relay connector cable for damages. 2. Replace the Relay connector cable with a new

the APG Sensors and Relay Board connector CN4 and CN5.

Check Point Remedy

1. Connect the Relay connector cable to the Main
Board connector CN117.

one.

1. Connect the APG Sensor connector cables to
the APG Sensors and Relay Board connector
CN4 and CN5.

2. Check the APG Sensors for damages. 2. Replace the APG Sensors with new ones.

Troubleshooting Overview 54

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Relay connector

ASF Motor

CN119

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on While the power-on sequence is

Phenomenon Detail

being executed, Fatal error is
displayed.

Faulty Part/

Part Name

ASF Motor 1. Check that the connector cable of the ASF Motor is connected to

the Relay connector.

2. Usin g a t ester, check the resistance value of the ASF Motor.
Value of resistance: 7.0 ±10%

3. Check the ASF Motor connector cable for damages. 3. Replace the ASF Motor with a new one.

Relay connector
cable
(for the ASF
Motor)

1. Check that the Relay connector cable is connected to the Main
Board connector CN119.

Check Point Remedy

1. Connect the connector cable of the ASF Motor
to the Relay connector.

2. If the resistance value is abnormal, replace the
ASF Motor with a new one.

1. Connect the Relay connector cable to the Main
Board connector CN119.

2. Check the Relay connector cable for damages. 2. Replace the Relay connector cable with a new
one.

Troubleshooting Overview 55

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN1

CN15

Relay FFC

CR Scale

CR Encoder

Sensor Board

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on While the power-on sequence is

Phenomenon Detail

being executed, Fatal error is
displayed.

At power-on, the Carriage Unit
moves away from the home
position and bumps against the
right of the Frame, then hits the
left of the Frame.

Faulty Part/

Part Name

Relay FFC 1. Check that the Relay FFC is connected to the Relay Board

connector CN1 and Main Board connector CN15.

2. Check the Relay FFC for damages. 2. Replace the Relay FFC cable with a new one.

CR Scale 1. Check that the CR Scale is inserted in t he sl it of th e CR E ncod er

Sensor.

Check Point Remedy

1. Connect the Relay FFC to the Relay Board
connector CN1 and Main Board connector
CN15.

1. Insert the CR Scale into the slit of the CR
Encoder Sensor.

2. Check the CR Scale for damages and dirt. 2. Wipe off the dirt completely or replace the CR
Scale with a new one.

CR Encoder

Troubleshooting Overview 56

Sensor Board

1. Check the CR Encoder Sensor for paper dust, etc. 1. Remove the paper dust, etc. from the CR
Encoder Sensor.

2. Check the CR Encoder Sensor Board for damages. 2. Replace the CR Encoder Sensor Board with a
new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

CN9

CR Encoder Sensor

Board connector

CN6

PF Encoder Sensor

Board connector

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on At power-on, the Carriage Unit

Phenomenon Detail

moves away from the home
position and bumps against the
right of the Frame, then hits the
left of the Frame.

At power-on, the PF Roller
rotates fast about a half turn.

Faulty Part/

Part Name

Sensor FFC 1. Check that the Sensor FFC is connected to the CR Encoder

Sensor Board connector and Main Board connector CN9.

2. Check the Sensor FFC for damages. 2. Replace the Sensor FFC with a new one.

PF Encoder
Sensor Holder

1. Check that the PF Encoder Sensor Holder is mounted correctly. 1. Install the PF Encoder Sensor Holder correctly.

2. Check that the FFC of the PF Encoder Sensor is securely

connected to the PF Encoder Sensor Board connector and Relay
Board connector CN6.

Check Point Remedy

1. Connect the Sensor FFC to the CR Encoder
Sensor Board connector and Main Board
connector CN9.

2. Connect the PF Encoder Sensor FFC to the PF
Encoder Sensor Board and Relay Board
connector CN6.

3. Check the PF Encoder Sensor for paper dust, etc. 3. Remove the paper dust, etc. from the PF
Encoder Sensor.

4. Check if the PF Encoder or the FFC is damaged. 4. Replace the PF Encoder with a new one.

Troubleshooting Overview 57

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Slit

PF Scale

CN9, CN11, CN12, CN13, CN14

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

At power-on At power-on, the PF Roller

During printing After receiving a prin t data , or

Phenomenon Detail

rotates fast about a half turn.

while performing the CDR Tray
home position detection
sequence, an error is displayed on
the LED and STM3.

Faulty Part/

Part Name

PF Scale 1. Check that the PF Scale is inserted in the slit of the PF Encoder

Sensor.

2. Check the PF Scale for damages and dirt. 2. Replace the PF Scale with a new one.

Head FFC
Sensor FFC

1. Check that the Head FFC and the Sensor FFC are securely

connected to the Main Board connectors CN9, CN11, CN12,
CN13, and CN14.

Check Point Remedy

1. Install the PF Scale in the slit of the PF
Encoder Sensor correctly.

1. Connect the Head FFC and the Sensor FFC to
the Main Board connectors CN9, CN11, CN12,
CN13, and CN14.

Troubleshooting Overview 58

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Head FFC

Print Head

connector

Table 3-14. Troubleshooting of Fatal Error

Occurrence

Timing

During printing After starting to print, ink is not

Phenomenon Detail

ejected and paper stops midway.

Ink is not ejected from most
nozzles.

Faulty Part/

Part Name

Head FFC 1. Check that the Head FFC is securely connected to the Print Head

connector and Main Board connectors CN11, CN12, CN13, and
CN14.

2. Check the Head FFC for damages. 2. Replace the Head FFC with a new one.

Print Head 1. Check for occurrence of Head Hot. 1. Replace the Print Head with a new one.

Check Point Remedy

1. Connect the Head FFC to the Print Head
connector and Main Board connectors CN11,
CN12, CN13, and CN14.

Troubleshooting Overview 59

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Seal Rubbers

Extension Spring, 1.19 IS

Ink Tubes Pump Tube

Connection point

3.1.2 Troubleshooting based on Observed Faults

This section provides troubleshooting procedures based on observed faults such as print quality troubles and abnormal noise.

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Dot missing and
mixed colors

Inks are not ejected from the
Print Head to the Cap.

Faulty Part/

Part Name

Ink System Unit
(Cap)

Check Point Remedy

1. Check for foreign matter around the Seal Rubber on the Cap
Unit.

2. Check that the Ink Tube is connected to the Pump Tube. 2. Connect the Ink Tube to the Pump Tube

1. Remove the foreign matter around the Seal
Rubber completely.

securely.

3. Check that the Extension Spring 1.19 IS is correctly installed to
the Cap Unit.

Troubleshooting Overview 60

3. Replace the Ink System Unit with a new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Head FFC

Print Head

connector

Cleaner Blade

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Dot missing and
mixed colors

Although inks are ejected from
the Print Head to the Cap, the
trouble still occurs after
executing a cleaning cycle or
replacing the Ink Cartridges.

Faulty Part/

Part Name

Print Head 1. Run a Nozzle Check, and check the printed pattern if it has

broken lines or missing segments.

2. Check that the Head FFC is securely connected to the Pri nt Head
connector and Main Board connectors CN11, CN12, CN13, and
CN14.

3. Check if the Head FFC is not damaged. 3. Replace the Head FFC with a new one.

Ink System Unit
Cleaner Blade

1. Check if the Cleaner Blade is covered with paper dust or is bent. 1. Replace the Ink System Unit with a new one.

Check Point Remedy

1. After running a Head Cleaning, check the
Nozzle Check Pattern again.

2. Connect the Head FFC to the Print Head
connector and Main Board connectors CN11,
CN12, CN13, and CN14.

If the trouble still occurs after replacing it,
replace the Print Head with a new one.

Troubleshooting Overview 61

Main Board 1. Check the Main Board for damages. 1. Replace the Main Board with a new one.

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Head FFC

Print Head

connector

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Horizontal or vertical
banding / Getting
smeared

Although inks are ejected from
the Print Head to the Cap, almost
nothing is printed or the print
gets smeared with excessive ink
after executing a cleaning cycle
or replacing the Ink Cartridges.

Faulty Part/

Part Name

Head FFC 1. Check that the Head FFC is securely connec ted to the P rint Head

connector and Main Board connectors CN10, CN12, CN13, and
CN14.

Print Head 1. Check if the print quality recovers after running a cleaning or

replacing the Ink Cartridges.

Main Board 2. Check the Main Board for damages. 2. Replace the Main Board with a new one.

Check Point Remedy

1. Connect the Head FFC to the Print Head
connector and Main Board connectors CN10,
CN12, CN13, and CN14.

1. Run the cleaning and replace the Ink Cartridges
several times. If the trouble still occurs, repla ce
the Print Head with a new one.

Troubleshooting Overview 62

Confidential

EPSON Stylus Photo R1900/R2880/R2000 Revision E

Direction of CR

movement

Direction of CR

movement

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Vertical or horizontal
banding / Color
shading

The printout has banding vertical
to the CR moving direction and
is not evenly colored.

* If the trouble still occurs after

doing all measures described
in the right-hand columns,
replace the CR Motor with a
new one.

Narrow stripes of the same width
appear horizontally to the CR
moving direction.

Faulty Part/

Part Name

Adjustment 1. For printing in the Bi-D mode, check that the Bi-D Adjustment

has been performed properly.

Print Head 1. Run a Nozzle Check, and check the printed pattern if it has

broken lines or missing segments.

Carriage Shaft 1. Check the surfaces of the Carriage Shaft for foreign matter. 1. Remove foreign matter from the Carriage Shaft.

2. Check that the Carriage Shaft is fully lubricated with grease. 2. Wipe the grease applied to the Carriage Shaft

3. Check that the Carriage Shaft is mounted horizontally. 3. Reassemble the Carriage Shaft correctly.

4. Check the Carriage Shaft for damages. 4. Replace the Carriage Shaft with a new one.

Printer Driver and
the Paper

Print Head 1. Run a Nozzle Check, and check the printed pattern if it has

PF Roller Shaft 1. Check the surface of the PF Roller Shaft for foreign matter. 1. Clean the PF Roller surface carefully.

1. Check if appropriate paper is used in accordance with the Printer
Driver settings.

broken lines or missing segments.

2. Check the PF Roller Shaft for damages. 2. Replace the PF Roller with a new one.

Check Point Remedy

1. Perform Bi-D Adjustment to eliminate
displacements between the upper and lower
lines.
Refer to Chapter 5 "Adjustment".

1. Perform the Head Cleaning, then check the
Nozzle Check Pattern.
Refer to Chapter 5
If the trouble still occurs, replace the Print Head
with a new one.

with a dry, soft cloth, and then apply G-71
grease.
Refer to Chapter 6 "Maintenance".

1. Use the appropriate type of paper in accordance
with the Printer Driver.

1. Perform the Head Cleaning, then check the
Nozzle Check Pattern.
Refer to Chapter 5
If the trouble still occurs, replace the Print Head
with a new one.

"Adjustment"

"Adjustment"

.

.

* If the trouble still occurs after

doing all measures described
in the right-hand columns,
replace the PF Motor with a
new one.

Troubleshooting Overview 63

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Star Wheel Rollers

Star Wheel Units

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Vertical or horizontal
banding / Color
shading

Paper EJ Roller
traces appear on the
printout.

When printing at 360 dpi,
horizontal banding and color
unevenness appears at a constant
frequency.

Star Wheel Rollers traces appear
in the CR moving direction.

Printout is faint or blurry.

The bottom of the printout is not
evenly colored.

Traces of the Paper EJ Roller
appear on the printed paper or
CDR.

Faulty Part/

Part Name

Adjustment 1. Check that PF Adjustment has executed properly. 1. Perform PF Adjustment properly.

2. Check for Dot missing. 2. Replace the Ink System Unit with a new one.

Paper EJ Frame
Assy.

Printer Driver and
the Paper

Print Head 1. Using the Adjustment Program, check that the correct Head ID has

Adjustment 1. Check if the Positioning Adjustment of PF Roller Shaft Reta iner

Printer Driver and
the Paper

Front and Rear
Paper EJ Roller
Assys.

1. Check that the Star Wheel Units have not come off or the Star
Wheel Rollers turns normally.

1. Check that adequate paper is used according to the setting of the
Printer Driver.

been written to the EEPROM.

has been performed properly.

1. Check if appropriate paper is used in accordance with the Printer
Driver settings.

1. Check if the Paper EJ Roller is clean or not. 1. Clean the Paper EJ Roller with a soft cloth.

Check Point Remedy

Refer to Chapter 5 "Adjustment".

1. Install the Star Wheel Units to the Paper EJ
Frame Assy correctly.

1. Use the appropriate type of paper in accordance
with the Printer Driver.

1. Using the Adjustment Program, enter the 29­digit code of the Head ID to the EEPROM.
Refer to Chapter 5 "Adjustment".

1. Make adjustments according to the specified
adjustment priority.
Refer to Chapter 5 "Adjustment".

1. Use the appropriate type of paper in accordance
with the Printer Driver.

Troubleshooting Overview 64

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Front Paper Guide Pad Front Paper Guide

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

The printout is
stained with ink.

The non-printed side or the
bottom of the printout is dirty
with ink.

When the paper size in the sent
print data is larger than the size
of the fed paper, data are printed
on the Front Paper Guide,
extending off the paper.

Ink smudges appear on the blank
area of the printout.

Faulty Part/

Part Name

Front Paper
Guide Pad

PW sensor 1. Check that the PW Sensor FFC is connected. 1. Connect the PW Sensor FFC.

Paper EJ Frame
Assy.

Front Paper
Guide

Front Paper
Guide Pad

1. Check that heaps of ink are not formed on the Front Paper Guide
Pad and that the Front Paper Guide Pad is installed securely and
evenly in the setting position.

2. Check that the PW Sensor is not faulty. 2. Replace the PW Sensor with a new one.

1. Check the Star Wheel Rollers for ink stain. 1. Clean the Star Wheel Rollers with a soft cloth.

1. Check the Front Paper Guide for ink stain. 1. Clean the Front Paper Guide with a soft cloth.

1. Check if ink heaps are formed on the Front Paper Guide Pad. 1. Replace the Front Paper Guide with a new one.

Check Point Remedy

1. If heaps of ink are formed, replace the Front
Paper Guide. If it has been confirmed that the
Ink pads have risen, reinstall the Front Paper
Guide Pad correctly.

Troubleshooting Overview 65

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Driven Roller Shaft

Rear Paper EJ Roller AssyFront Paper EJ Roller Assy

Cleaner Blade

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

The printout is
stained with ink.

Ink smudges appear on the blank
area of the printout.

Faulty Part/

Part Name

Front and Rear
Paper EJ Roller
Assys

Driven Roller
Shaft

Ink System Unit 1. Check that wiping operation was performed properly. 1. Install the Cleaner blade correctly or replace it

1. Check the Front and Rear Paper EJ Roller Assys for ink stain. 1. Clean the Front and Rear Paper EJ Roller Assys

1. Check the Driven Roller Shaft for ink stain. 1. Clean the Driven Roller Shaft with a soft cloth.

Check Point Remedy

with a soft cloth.

with a new one.

Troubleshooting Overview 66

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

PF Roller Shaft

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

The printout is
stained with ink.

The printout is
grainy.

Ink smudges appear on the blank
area of the printout.

Images are printed grainy in all
print modes. Or the image looks
rough.

When printed at 5760 dpi, the
printed images are poor or
grainy.

Faulty Part/

Part Name

PF Roller Shaft 1. Check the PF Roller Shaft for ink stain. 1. Clean the PF Roller Shaft with a soft cloth.

Adjustment
Main Board
Print Head

Adjustment
Main Board
Print Head

1. Check that PG, Bi-D and Head Angular Adjustments have been
made properly.

2. Print the adjustment check patterns and check if they are grainy. 2. If the images look still grainy after adjustment,

1. After making sure that PG, Bi-D and Head Angular Adjustments
have been made correctly, check whether PW Sensor has been
adjusted properly.

2. Print the adjustment check patterns and check if the printed
images are still poor or grainy.

Check Point Remedy

1. Make the adjustments according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

replace the Main Board with a new one.

1. Make the adjustment according to the specified
adjustment priority.
Refer to Chapter 5 "Adjustment".

2. If the image quality does not improve after the
adjustment, replace the Print Head and Main
Board in this order, and check the image
graininess.

Regarding hue of
images

Troubleshooting Overview 67

The whole image is reddish. Adjustment

Print Head

1. Check if the PG has been adjusted properly. 1. Make the adjustment according to the specified
adjustment priority.
Refer to Chapter 5 "Adjustment".

2. Check that Bi-D and Head Angular Adjustments have been

made properly.

3. Print the adjustment check patterns and check the image color. 3. If the image color does not change after

2. Make the adjustments according to the
specified adjustment priority.
Refer to Chapter 5 "Adjustment".

adjustment, replace the Print Head with a new
one.

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Table 3-15. Print Quality Troubles

Observed Faults Details of the Fault

Borderless Printing Cannot make a borderless

printing (The printer prints with
margins despite the borderless
setting).

Occurrence Timing Details of the Fault

– Printing operation is performed

normally but abnormal noise is
produced at power-on or during
operations.

Faulty Part/

Part Name

PW sensor 1. Check if the paper dust or scrap of the paper is attached to the

Front Paper Guide.

2. Check that the PW Sensor is operating normally.
Print the adjustment check patterns with the Adjustment
Program, and check that the clip function is executed normally.
(The clip function is executed normally if an about 5mm margin
is provided on the left of the first gray band pattern in the
patterns.)

Check Point Remedy

1. Remove the paper dust or scrap of the paper.

2. If it is judged that the clip function is not
executed normally, replace the PW sensor with
a new one.
Refer to Chapter 5 "Adjustment".

Table 3-16. Abnormal Noise

Faulty Part/

Part Name

Adjustment 1. Check that PF Belt Tension Adjustment has been executed

properly.

Carriage Shaft 1. Check that the Carriage Shaft is fully lubricated with grease. 1. Wipe the grease applied to the Carriage Shaft

Check Point Remedy

1. Make the adjustment according to the specified
adjustment priority.
Refer to Chapter 5 "Adjustment".

with a dry, soft cloth, and then apply grease (G-

71).
Refer to Chapter 6 "Maintenance".

Troubleshooting Overview 68

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DISASSEMBLY AND ASSEMBLY

CHAPTER

4

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

W A R N I N G

C A U T I O N

4.1 Overview

This chapter describes procedures for disassembling and assembling this product.
Unless otherwise specified, the disassembled units or main components can be
reassembled by reversing the disassembling procedure.

 WARNINGs must be followed to avoid personal injury or death.
 CAUTIONs must be followed to avoid damaging the printer or test equipment.
 ADJUSTMENT REQUIRED indicates that specific mandatory adjustments must

be carried out to complete the repair.

 CHECK POINTs emphasize a particularly important process or procedure.
 REASSEMBLY notes provide helpful tips on reassembly procedures, especially

when correct reassembly differs from simple reverse-assembly.

When you need to disassemble any units or parts that are not described in this chapter,
refer to the exploded diagrams in the Appendix.

Before starting your work, always read the precautions described in the next section.

4.1.1 Precautions

Before starting the disassembling/reassembling work of this product, always read the
following "WARNING" and "CAUTION" carefully.

 Before starting the disassembling/reassembling work of this

product, always disconnect the power cable.
When the power supply cable must be connected for voltage
measurement or like, be extremely careful not to get an electric
shock and follow the procedures in this manual to do your
work.

 Wear protective goggles to protect your eyes from ink. If ink

gets in your eyes, wash your eyes with clean water and see a
doctor.

 To prevent injury from sharp metal edges, always wear gloves

for disassembly and reassembly.

 If ink has adhered to your skin, wash it with soap and water. If

it has caused skin irritation, see a doctor.

 To protect the microprocessors and circuitry, use static

discharge equipment, such as anti-static wrist straps when
accessing the internal components.

 Use only the recommended tools for disassembly, reassembly

and adjustment.
Refer to Table 4-1 "List of Tools".

 Tighten screws to the specified torques.
 Use the specified lubricants and adhesives.

Refer to Chapter 6 "Maintenance".

 Make the necessary adjustments under the instructions given

for disassembling.
Refer to Chapter 5 "Adjustment".

 When using compressed air products; such as air duster, for

cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.

Disassembly And Assembly Overview 70

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Clip

Handle part

7mm

25mm

50mm

Special Tool

Special Tool

4.1.2 Tools

The following table indicates the tools recommended for use for disassembly,
reassembly and adjustment.

Table 4-1. List of Tools

Tool Name Code

Phillips Screw Driver, No.1 1080530
Phillips Screw Driver, No.2 ­Flathead Screwdriver ­Tweezers ­Needle nose pliers ­Nipper ­Acetate Tape ­PF Tension Measuring Tool 1294120
Penlight -

Note : All of the tools listed above are commercially available. EPSON provides the tools

listed with EPSON tool code.

4.1.3 Screws

The following table lists the screws used in this product. When disassembling and
reassembling the printer, refer to the following table and use the specified screws in the
specified positions.

4.1.4 Making a Special Tool for CSIC Board

If using the special tool below, the CSIC Assy (refer to p.94) can be easily removed.
The method for making the tool is described below.

1. Prepare a handle part of a clip, or a similar metal wire piece.

Figure 4-1. Making the Special Tool for CSIC Board (1)

2. Bend the metal wire as shown below.

Table 4-2. List of Screw Types

No. Name No. Name

1) C.B.P. M3x10 2) C.B.S. M3x6

3) C.B.S. (P2) M3x10 4) C.B.P. M3x8

5) C.B.S. M3x8 6) C.B.S. (P4) M3x8

7) C.B.P. M2.6x8 8) C.B.S. (P4) M3x6

9) C.B.P. M3x6 10) C.B.S. M3x10

11) C.C. M3x4 12) C.P.B. (P1) M1.7x5

13) C.B.P. M2.6x5 14) C.B.P. M2.6x5

Figure 4-2. Making the Special Tool for CSIC Board (2)

Disassembly And Assembly Overview 71

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

4.1.5 Work Completion Checklist

Whenever the printer is serviced, use the checklist shown below to confirm all work is completed properly and the printer is ready to be returned to the user.

Table 4-3. Work Completion Check

Classification Item Check Point Check Field

Main Unit Self-test Is the operation normal?

On-line Test Is the printing attempt successful? Checked / Not necessary
Printhead Is ink discharged normally from all the nozzles? Checked / Not necessary
Carriage Mechanism Does it move smoothly?

Are there any abnormal noises during its operation? Checked / Not necessary
Are there any dirt or foreign objects on the CR Shaft? Checked / Not necessary
Is the CR Motor at the correct temperature? (Not too hot to touch?)

Paper Feeding
Mechanism

Adjustment Specified Adjustment Are all the adjus tm ent s correc tl y co mpl et ed? Checked / Not necessary
Lubrication Specified Lubrication Has lubrication bee n appli ed at the specified points?

Function ROM Version Version: Checked / Not necessary
Packing Ink Cartridge Have the ink cartridges been installed correctly?

Protective Materials Have all relevant protective materials been attached to the printer? Checked / Not necessary

Others CDR Tray Is the operation normal? Checked / Not necessary

Accessories Have all the accessories sent by the user been included in the

Is paper advanced smoothly? Checked / Not necessary
No paper jamming? Checked / Not necessary
No paper skew?
No multiple-sheet feeding? Checked / Not necessary
Is the PF Motor at correct temperature? (Not too hot to touch?) Checked / Not necessary
No abnormal noises?
Is the paper path free of obstructions? Checked / Not necessary

Is the amount of lubrication correct? Checked / Not necessary

package?

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

Checked / Not necessary

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

T.B.D

C H E C K

P O I N T

White Shaft

CCW

CW

4.1.5.1 Protection for Transportation (Securing the Carriage)

(T.B.D)

Before packing the printer to be returned to the user, attach several pieces of strong
tape to the carriage to prevent damage during transportation.

1. Attach one side of the 40mm-length portion of the tape without folded end to the

left side of the carriage aligning the tape’s corner with the carriage’s ribs as shown
below.

2. Move the carriage to the right until it hits the Carriage Lock and hold it as it is,

then attach the folded side of the tape to the housing.

4.1.6 Locking/Unlocking the Carriage and Opening/ Closing the CDR Tray Base

Locking/releasing the Carriage and opening/closing the CDR Tray Base are mutually
related. The CDR Tray Base cannot be opened when the Carriage Lock is released.
Lock the Carriage in the following procedure, when opening the CDR Tray Base.

1. Remove the Decoration Plate Right.

(p.80))

2. Insert a phillips screwdriver into the hole on the right side of the frame, and rotate

the white shaft of the Ink System Unit.

Table 4-4. Relationship between Carriage Lock/Release and CDR Tray Base

Direction of

Rotation

Clockwise (CW) Locked

Counterclockwise

(CCW)

(Refer to 4.2.6 Decoration Plate Left/Right

Carriage CDR Tray Base

Can be

opened/closed.

Unlocked Locked

Figure 4-3. Securing the Carriage

Figure 4-4. Unlock the Carriage

The CDR Tray Base and the Front Cover are opened/closed

Disassembly And Assembly Overview 73

together.

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

C A U T I O N

PG++ position

PG Cam (Right)

Paper EJ Frame

Point of

Interference

Carriage Unit

When moving the Carriage Unit with the Front Cover and CD- R
Tray Base opened, turn the PG CAM (Right) beforehand so that
PG++ points downwards to release the PG in order to prevent
interference between the Paper EJ Frame Assy and Carriage Unit.

Disassembly And Assembly Overview 74

Figure 4-5. Interference between the Frame and Carriage Unit

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Rear Housing

(p.77)

Start

Front Decoration

Plate Left/Right

(p.77)

Panel Unit (p.78)

Paper Support Assy

(p.76)

Decoration Plate
Left/Right (p.80)

Panel Unit (p.78)

Front Decoration

Plate Left/Right

(p.77)

Cover Open Sensor

(p.136)

Upper Housing /

Printer Cover

(p.81)

Upper Housing

Support Assy

(p.83)

Lower Housing /

Printer Mechanism

(p.96)

Board Assy (Main

Board/Power Supply

Board) (p.84)

High Voltage Module

(p.87)

LED Board (p.86)

APG Assy (p.89)

CR Scale (p.90)

CR Motor (p.129)

PF Encoder (p.132)

Printhead /
CSIC Assy

(p.92)

Paper EJ Frame

Assy / Front Cover /

CDR Tray Base

(p.112)

CDR Release Lever

Sub Assy (p.114)

Ink System Unit

(p.116)

CDR Sensor (p.134)

Front Paper Guide / Paper

EJ Roller / Front Paper
Guide Pad Tray (p.119)

PF Encoder (p.132)

Upper Paper Guide

Assys (p.127)

PF Roller Shaft

(p.122)

Ink Mark Sensor /
PW sensor (p.133)

CR Encoder (p.132)

Carriage Shaft /

Carriage Unit

(p.98)

APG Assy (p.89)

LED Board (p.86)

CR Scale (p.90)

Upper Paper
Guide Assys

(p.127)

PE Sensor Holder

(p.135)

FLAG Release Assy

(p.126)

Release Holder Assy

(p.125)

APG Assy (p.89)

ASF Assy (p.106)

PE Sensor Holder

(p.135)

ASF Motor (p.131)

PF Motor (p.130)

Waste Ink Pad /

Waste Ink Tube Left/

Right (p.110)

Front Paper Guide

Pad (p.109)

Foot (p.111)

PictBridge Holder

Assy (p.111)

C H E C K

P O I N T

 The boxes shown in a dotted-line are not the shortest

procedures, but are necessary to proceed to the next step.

 Since a prototype was used to illustrate these disassembly

and assembly procedures, the appearance of some parts
may differ from those on an actual product.

 Stylus Photo R1900 was used to illustrate these

disassembly and assembly procedures. The appearance of
some parts differ from those on Stylus Photo R2880,
however, there is no difference in the procedures.

Stacker Assy

(p.76)

4.1.7 Disassembly

The flowchart below lists the step-by-step disassembly procedures. When disassembling each unit, refer to the page number shown in the figure.

Figure 4-6. Disassembly Flowchart

Disassembly And Assembly Overview 75

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Paper Support Assy

Guide pin

Guide pin

Stopper

Guide pins

Stacker Assy

Hole

Guide pin

4.2 Removing the Housings

4.2.1 Paper Support Assy

1. While pulling out the left and right guide pins of the Paper Support Assy, remove
the Paper Support Assy.

Figure 4-7. Removing the Paper Support Assy

4.2.2 Stacker Assy

1. To disengage the guide pin on the right of the Stacker Assy, push the Stopper in
the direction of the arrow with a flathead screwdriver or similar tool.

2. Pull out the left guide pin of the Stacker Assy, and remove the Stacker Assy.

Figure 4-8. Removing Stacker Assy

Disassembly And Assembly Removing the Housings 76

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Front Decoration Plate Left

Hook

Hook

Tab

1) C.B.P. M3x10

Rear Housing

2) C.B.S. M3x6

Tab

4.2.3 Front Decoration Plate Left/Right

1. Open the Stacker Assy.

2. While releasing the hook on the Front Decoration Plate Left, open the plate in the
direction of the arrow, and remove it.

3. In the same way, remove the Front Decoration Plate Right.

Figure 4-9. Removing the Front Decoration Plate Left/Right

When installing the Front Decoration Plate L/R, insert the two
hooks at the bottom of them into the holes of the Lower housing,
then secure the Front Decoration Plate L/R with the other hooks.

4.2.4 Rear Housing

1. Remove the two C.B.P. M3 x 10 screws and the C.B.S. M3 x 6 screw that secure
the Rear Housing.

2. Disengage the two tabs from the Upper Housing and remove the Rear Housing.

Figure 4-11. Removing the Rear Housing

Figure 4-10. Reinstalling the Front Decoration Plate Left/Right

Disassembly And Assembly Removing the Housings 77

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Positioning tab

Hook this to the

Upper Housing

Positioning tab

C A U T I O N

Panel Unit

Front Cover

Printer Cover

 Align the positioning tabs (one each on the left/right) with the

positioning holes (one each on the left/right) on the Upper
Housing.

 Align the positioning tabs (three each on the left/right) with the

positioning holes (three each on the left/right) on the Decoration
Plate Left/Right and the Lower Housing.

Figure 4-12. Reinstalling the Rear Housing

4.2.5 Panel Unit

1. Open the Printer Cover.

Before opening the Front Cover and CDR Tray Base, unlock the

Carriage. (Refer to "4.1.6 Locking/Unlocking the Carriage and

Opening/Closing the CDR Tray Base (p73)")

2. Open the Front Cover and CDR Tray Base.

Figure 4-13. Removing the Panel Unit (1)

Disassembly And Assembly Removing the Housings 78

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Hook

Tab

Connector

CDR Sensor

cable

Panel FFC

Panel Unit

Panel FFC

CDR Sensor cable

Double-sided Tape

3. Disengage the nine hooks on the bottom of the Panel Unit, and remove the Panel
Unit while pulling out its tab.

4. Remove the Panel FFC from the Panel Unit. Refer to Figure 4-15.

5. Disconnect the Panel FFC and CDR Sensor cable from the Panel Board connectors
and remove the Panel Unit.

 Be careful not to get the Panel FFC caught underneath the

hooks on the Panel Unit.

 Secure the Panel FFC with double-sided Tape on the Panel

Unit.

 Route the CDR Sensor cable as shown in the following figure.

Figure 4-15. Reinstalling the Panel Unit

Figure 4-14. Removing the Panel Unit (2)

Disassembly And Assembly Removing the Housings 79

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Decoration Plate Right

Hook (x3)

Tab

Guide pin (x4)

Tab

Hooks and Ribs

Positioning hole

4.2.6 Decoration Plate Left/Right

1. Remove the Rear Housing. (p.77)

2. Remove the Front Decoration Plate Left/Right. (p.77)

3. Release the three hooks on the front of the Decoration Plate Right and lift the plate
a little to release the tab and the four guide pins on the upper side, then remove the
Decoration Plate Right.

4. In the same way, remove the Decoration Plate Left.

When installing the Decoration Plate L/R, first align the hooks of
the Decoration Plate L/R (two each) with the ribs of the Lower
Housing (two each on the left/right), and then align the tab inside
the Decotrative Plate L/R (one each) with the positioning hole on the
Upper Housing (one each on the left/right).

Figure 4-17. Reinstalling the Decoration Plate Left/Right

Figure 4-16. Removing the Decoration Plate Left/Right

Disassembly And Assembly Removing the Housings 80

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C.B.P. M3x10

C.B.P. M3x10

C.B.P. M3x10

C.B.P. M3x10

C.B.P. M3x10

Upper Housing

CDR Sensor cable

Panel FFC

Upper Housing

Grounding Plate

4.2.7 Upper Housing / Printer Cover

1. Remove the Decoration Plate Left/Right. (p.80)

2. Remove the Panel Unit. (p.78)

3. Open the Front Cover and CDR Tray Base. (Refer to 4.1.6 Locking/Unlocking the

Carriage and Opening/Closing the CDR Tray Base (p.73))

4. Remove the seven C.B.P. M3 x 10 screws that secure the Upper Housing.

5. Remove the Upper Housing while pulling out the CDR Sensor cable and the Panel
FFC through the cutout of the Upper Housing.

 Route the Panel FFC and CDR Sensor cable correctly as shown

in the following Figure.

 Install the Upper Housing so that the Grounding Plate properly

protrudes through the cutout of the Upper Housing.

Figure 4-19. Routing Panel FFC and CDR Sensor Cable

Disassembly And Assembly Removing the Housings 81

 Tighten the screws in the order shown in Figure 4-18.

Figure 4-18. Remove the Upper Housing

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EPSON Stylus Photo R1900/R2880/R2000 Revision E

Tabs

Tabs

1) C.B.P. M3x10
(6±1 kgf.cm)

1) C.B.P. M3x10
(6±1 kgf.cm)

Upper Housing

Printer Cover Holder Right

Printer Cover Holder Left

C A U T I O N

Printer Cover Holder Right

Printer Cover

Upper Housing

Interfering Parts of Printer Cover Holder

Right and Upper Housing.

interfering part

Tab

REMOVING THE PRINTER COVER

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Remove the two C.B.P. M3 x 10 screws that secure Printer Cover Holder Left/
Right.

Figure 4-20. Removing the Printer Cover Holder Left/Right

Be careful not to damage the surface in step 3 and later.

3. Remove the Printer Cover Holder Right following the steps below.
3-1. Open the Printer Cover and place the Upper Housing with its backside

down.

3-2. Pull the Printer Cover in the direction of the red arrow so as to prevent the

parts of the Printer Cover Holder Right and Upper Housing shown below
from interfering.

Insert the tabs (two each on the left/right) shown in Figure 4-20 into
the holes on the Upper Housing.

Disassembly And Assembly Removing the Housings 82

Figure 4-21. Removing the Printer Cover (1)

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C A U T I O N

A D J U S T M E N T

R E Q U I R E D

Bearing

A

C.B.P. M3x8

C.B.P. M3x8

C.B.S. M3x8

Upper Housing Support Assy

CDR Sensor cable

Grounding Plate

Wind the CDR Sensor
cable around the rib one
time.

When performing the following steps, be careful not to damage the
tabs of the Printer Cover Holder Right.

3-3. Slide the Printer Cover Holder Right in the direction of the arrow while

pushing the part A, and pull out the Printer Cover Holder Right from the
bearing of the Printer Cover.

4.2.8 Upper Housing Support Assy

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Remove the two C.B.S. M3 x 8 screws and two C.B.P. M3 x 8 screws that secure
the Upper Housing Support Assy, and remove the Upper Housing Support Assy.

Figure 4-23. Removing the Upper Housing Support Assy

Figure 4-22. Removing the Printer Cover (2)

 Secure the Grounding Plate with one of the C.B.S. M3 x 8

screws together with the Upper Housing as shown below.

 Route the CDR Sensor cable as shown in the figure below.

4. In the same way, remove the Printer Cover Holder Left and remove the Printer
Cover from the Upper Housing.

If the Printer Cover creaks when opening/closing it, make sure to
lubricate the Printer Cover Holder Left/Right.

 “Chapter 6 Maintenance (p.161)”

Figure 4-24. Routing the CDR Sensor Cable

Disassembly And Assembly Removing the Housings 83

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Board Assy

2

5

6

3) C.B.S. (P2) M3x10
(6±1 kgf.cm)

2) C.B.S. M3x6
(8±1 kgf.cm)

1 3 4

14) C.B.S. M3x10
(8±1 kgf.cm)

7

C A U T I O N

CN1

CN116

CN118

CN5

CN6

CN4

CN11

CN12

CN115

CN119

CN117

CN13

CN14

CN25

CN22

CN9

4.3 Removing the Boards

4.3.1 Board Assy (Main Board/Power Supply Board)

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Remove the seven screws (four C.B.S. M3 x 6, two C.B.S. (P2) M3 x 10, and one
C.B.S. M3 x 10) that secure the Board Assy.

When performing the following procedure, prevent the FFC and the
cables from being scratched. If having trouble disassembling, remove
the High Voltage Module Cover to make the work easier. (refer to

4.3.3 High Voltage Module Step2 (p87) .)

3. Disconnect all the cables and FFCs connected on the Main Board from the near
side one by one.

No. Connector No. Connector

CN1 PictBridge CN14 Head FFC
CN4 Panel Bard, CDR Sensor, Cover

Open Sensor
CN5 Relay FFC (for sensor) CN25 High Voltage Module
CN6 LED Board CN115 CR Motor
CN9 Ink Mark Sensor, CR Encoder

Sensor, PW Sensor
CN11 Head FFC CN117 Pump Motor
CN12 Head FFC CN118 APG Motor
CN13 Head FFC CN119 ASF Motor

CN22 CSIC

CN116 PF Motor

Figure 4-25. Removing the Board Assy (1)

Tighten the screws in the order shown in Figure 4-25.

Disassembly And Assembly Removing the Boards 84

Figure 4-26. Connector Layout of the Main Board (130 Digit Side)

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Board Assy

Grounding Plates

C A U T I O N

Lock

Unlock

2) C.B.S. M3x6

13) C.B.P. M2.6x5

CN60

Main Board

4. Pull out the Board Assy from the Printer.

Figure 4-27. Removing the Board Assy (2)

 Confirm that the FFCs do not cross each other first, then

connect the FFCs and the cables to the Main Board while
paying attention to the edge of the Shield Plate.

 Take care not to place the Board Assy onto the three Ground

Plates.

REMOVING THE MAIN BOARD

1. Remove the Board Assy (Main Board/Power Supply Board). (p.84)

When disconnecting the Power Board cable, be sure to unlock
CN60 on the Main Board.

Figure 4-29. Handling the Power Board cable (CN60)

2. Disconnect the Power Board cable from connector CN60 on the Main Board.

3. Remove the four C.B.S. M3 x 6 screws and two C.B.P. M2.6 x 5 screws that
secure the Main Board and remove the Main Board from the Board Assy.

Figure 4-28. Reinstalling the Board Assy

Figure 4-30. Removing the Main Board

Disassembly And Assembly Removing the Boards 85

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C A U T I O N

A D J U S T M E N T

R E Q U I R E D

Lock

Unlock

2) C.B.S. M3x6

Power Board

Acetate Tape

LED Sheet

connector

LED Board

Tabs

LED FFC

LED Sheet

REMOVING THE POWER BOARD

1. Remove the Board Assy (Main Board/Power Supply Board). (p.84)

When disconnecting the Power Board cable, be sure to unlock
CN60 on the Main Board.

Figure 4-31. Handling the Power Board cable (CN60)

2. Disconnect the Power Board cable from connector CN60 on the Main Board. (p.85)

3. Remove the four C.B.S. M3 x 6 screws that secure the Power Board and remove
the Power Board from the Board Assy.

4.3.2 LED Board

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Peel off the piece of acetate tape from the LED Sheet.

Figure 4-33. Removing the LED Board (1)

3. Release the three tabs from the LED sheet, and open the LED sheet.

4. Disconnect the LED FFC from the connector on the LED Board.

Figure 4-34. Removing the LED Board (2)

Figure 4-32. Removing the Power Board

After replacing or removing the Main Board and the Power Board,

Disassembly And Assembly Removing the Boards 86

always make the required adjustments referring to the following.

 “Chapter 5 Adjustment (p.137)”

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6) C.B.S. (P4) M3x8
(6±1 kgf.cm)

LED Board

Tabs and positioning holes

160mm

18mm

Attachment Position

Acetate Tape

W A R N I N G

High Voltage Module Cover

Hook and Positioning hole

4) C.B.P. M3x8

5. Remove the C.B.S. (P4) M3 x 8 screw that secures the LED Board, and remove
the LED Board.

Figure 4-35. Removing the LED Board (3)

-

 Align the two tabs on the Upper Housing with the positioning

holes on the LED Board. (Refer to Figure 4-35.)

 Attach acetate tape as shown in the figure below.

4.3.3 High Voltage Module

High voltage is applied in the High Voltage Module. The following
must be strictly observed when you handle the High Voltage
Module.

 Do not turn the power on with the Upper Housing removed.
 To avoid electrical shock, do not make or leave the High

Voltage Module Board uncovered when applying a voltage.

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Remove the C.B.P. M3 x 8 screw and remove the High Voltage Module Cover.

Disassembly And Assembly Removing the Boards 87

Figure 4-36. Reinstalling the LED Board

Figure 4-37. Removing the High Voltage Module Board (1)

 Before tightening the screw, make sure to engage the hook of

the High Voltage Module Cover with the positioning hole on the
Lower Housing.

 When installing the High Voltage Module Cover, be careful not

to trap any of the cables underneath the cover.

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4) C.B.P. M3x8

High Voltage

Module cable

Hook

CN1

Electrode cable terminal

Acetate Tape

Wind it on

the hook.

Electrode cable

55±2mm

A D J U S T M E N T

R E Q U I R E D

3. Pull off the connector of the electrode cable from its terminal on the High Voltage
Module Board with long-nose pliers or the like.

4. Disconnect the High Voltage Module cable from connector CN1 on the High
Voltage Module Board.

5. Remove the C.B.P. M3 x 8 screw and remove the High Voltage Module Board.

Figure 4-38. Removing the High Voltage Module Board (2)

 Wind the High Voltage Module cable on the hook one time as

shown in Figure 4-38.

 Route the electrode cable as shown in the figure below.

After replacing the High Voltage Module, always make the required
adjustments referring to the following.

 “Chapter 5 Adjustment (p.137)”

Figure 4-39. Routing the Electrode Cable

Disassembly And Assembly Removing the Boards 88

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Hook the APG Motor
cable on the two tabs
of the ASF Assy.

APG Assy

APG Motor

APG Sensor connectors

CN118

3

1

2

2) C.B.S. M3x6
(8±1 kgf.cm)

FLAG Release Assy

Released

Not Released

Upper Paper Guide

4.4 Disassembling the Printer Mechanism

4.4.1 APG Assy

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Disconnect the APG Motor connector cable from connector CN18 (red) on the
Main Board, and Remove the cable from the ASF Assy.

3. Disconnect the cables from the two APG Sensor connectors.

4. Remove the three C.B.S. M3 x 6 screws that secure the APG Assy, and remove the
APG Assy from the Main Frame.

Figure 4-41. Removing the APG Assy

 When installing the APG Assy, confirm the FLAG Release Assy

is not in the released state (with the Upper Paper Guide up).

Figure 4-40. Disconnecting the Cables

Referring to Figure 4-40, correctly route the APG connector cable.

Figure 4-42. Reinstalling the APG Assy

Disassembly And Assembly Disassembling the Printer Mechanism 89

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Delta Marks

Spur Gear 16

Combination Gear,

22, 28.8, 32.4

Delta Marks

Tab

Spur Gear 16 PG Cam (Left)

C A U T I O N

Step 3

Step 4

Carriage Unit

Right CR Shaft Mounting Plate

CR Scale

Hook

 Match the phase of the APG Assy in the following procedure.

1.Match the delta marks of Spur Gear 16 and Combination
Gear 22, 28.8, 32.4.

2. At the position where the tab can be identified through the
notch of the PG Frame, match the delta marks of Spur Gear
16 and PG Cam (Left).

4.4.2 CR Scale

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Release the Carriage Lock, and move the Carriage Unit to the center.

(Refer to 4.1.6 Locking/Unlocking the Carriage and Opening/Closing the CDR
Tray Base (p.73))

When performing the following procedure, take care to prevent
both ends of the CR Scale from being broken.

3. Pull the right end of the CR Scale in the direction of the arrow, and remove the CR
Scale from the tab on the Right CR Shaft Mounting Plate.

4. Pull out the right end of the CR Scale towards the left direction from the rear of the
Carriage Unit.

Disassembly And Assembly Disassembling the Printer Mechanism 90

Figure 4-43. Phase Matching

 Tighten the screws in the order shown in Figure 4-41

Figure 4-44. Pulling out the CR Scale

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Left CR Shaft

Mounting Plate

Torsion Spring 24.7

Tab

Step 6-1

Step 6-2

Step 6-3

Foot 1

Notch

Tab

5. Remove the coil section of Torsion Spring 24.7 from the tab on the Left CR Shaft
Mounting Plate with tweezers.

Figure 4-45. Removing the Torsion Spring 24.7 (1)

6. Remove Torsion Spring 24.7 from the CR Scale by the following procedure:
6-1. Stand the coil section.

6-2. Lower the coil section downwards to remove Foot 1 from the notch on the

Left CR Shaft Mounting Plate.
6-3. Turn the coil section counterclockwise.
6-4. Remove Torsion Spring 24.7 from the hole on the CR Scale.

7. Turn the CR Scale 90º, and remove it from the tab on the Left CR Shaft Mounting
Plate.

Figure 4-47. Removing the CR Scale

Figure 4-46. Removing the Torsion Spring 24.7 (2)

Disassembly And Assembly Disassembling the Printer Mechanism 91

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CR Encoder

CR Scale

CR Scale

Black Mark

CR Scale

Hooked Portion

OK

NG

C A U T I O N

Hinge, Cover Cartridge

lower part

Hook

Ink Cartridge Cover

Hinge, Cover

Cartridge upper part

 Pass the CR Scale through the slot on the CR Encoder.

Figure 4-48. Reinstalling the CR Scale (1)

 Set the left end of the CR Scale with the black mark facing

upwards.

4.4.3 Printhead / CSIC Assy

So as not to damage the FFC, do not use any tools with the sharp
ends when removing the Cable Holder.

1. Remove the Upper Housing / Printer Cover. (p.81)

2. Release the Carriage Lock, and move the Carriage Unit to the center.

(Refer to 4.1.6 Locking/Unlocking the Carriage and Opening/Closing the CDR
Tray Base (p.73))

3. Open the Ink Cartridge Cover.

4. Cut the Hinge, Cover Cartridge with a nipper or a similar tool and remove the
upper part of the Hinge, Cover Cartridge.

5. Remove the Ink Cartridge Cover from the Carriage Unit.

6. Disengage the hook from the lower part of the Hinge, Cover Cartridge using a pair
of Tweezers and remove the lower part of the Hinge, Cover Cartridge.

Disassembly And Assembly Disassembling the Printer Mechanism 92

Figure 4-49. Reinstalling the CR Scale (2)

 Place the right end of the CR Scale correctly so that it is not

hooked onto the Right CR Shaft Mounting Plate.

Figure 4-50. Reinstalling the CR Scale (3)

Figure 4-51. Removing the Hinge, Cover Cartridge

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C H E C K

P O I N T

Hinge, Cover

Cartridge

Dowels

Ink Cartridge Cover

Dowels

Installation holes

Ink Guide

Hook

The Hinge, Cover Cartridge can not be removed without damaging
it. Whenever replacing the Printhead, the Hinge, Cover Cartridge
must be also replaced with a new one.

Figure 4-52. Hinge, Cover Cartridge

Engage the two dowels of the Ink Cartridge Cover with the
installation holes on the Carriage Unit and Hinge, Cover Cartridge
(one each).

7. Disengage the two hooks that secure the Ink Guide and remove the Ink Guide from
the Cartridge Unit.

Figure 4-54. Removing the Ink Guide

Disassembly And Assembly Disassembling the Printer Mechanism 93

Figure 4-53. Reinstalling the Ink Cartridge Cover

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C A U T I O N

Cable Holder

Hook

Connector

CSIC FFC

Acetate tape

CSIC Assy

CSIC Assy

Hooks

Rear of Carriage Unit

Hooks

8. Peel off a piece of acetate tape and disconnect the CSIC FFC from the connector
on the CSIC Board.

9. Disengage the Cable Holder from the hook and remove it.

Figure 4-55. Removing the CSIC Assy (1)

10. Using the special tool (see p.71) disengage the two hooks of the CSIC Assy on the
right and left on the rear of the Carriage Unit and remove the CSIC Assy upward.

Before performing the following procedure, be sure to disconnect
the CSIC FFC from the connector on the CSIC board. If not, the
CSIC Assy can not be removed, and the CSIC FFC may be
damaged.

Figure 4-56. Removing the CSIC Assy (2)

Disassembly And Assembly Disassembling the Printer Mechanism 94

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7) C.B.P. M2.6x8
(3±0.5 kgf.cm)

1

2

3

Head

Printhead

Head FFCs

A D J U S T M E N T

R E Q U I R E D

Pad

Guide pins

Positioning holes

11. Remove the three C.B.P. M2.6 x 8 that secure the Printhead using the Phillips
Screw Driver, No.1, and vertically lift the Printhead to remove it.

Figure 4-57. Removing the Printhead

12. Remove the two Head FFCs from the Printhead.

 Confirm that the pad is attached at the position in Figure 4-59.

Figure 4-59. Attaching the Pad

 The Printhead must be installed with its positioning holes

aligned with the guide pins of the Carriage Unit.

Figure 4-58. Remove the Head FFC

After replacing or removing the Printhead, always make the required

Figure 4-60. Reinstalling the Printhead (1)

adjustments referring to the following.

 “Chapter 5 Adjustment (p.137)”

Disassembly And Assembly Disassembling the Printer Mechanism 95

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C A U T I O N

PictBridge cable

CN1

CN25

High Voltage Module cable

1

3

4

4) C.B.P. M3x8
(6±1 kgf.cm)

Step 5

Fastener

Step 4

Waste Ink Tube

Ink Tube

Fastener

2

1) C.B.P. M3x10
(6±1 kgf.cm)

Printer Mechanism

Electrode cable

1) C.B.P. M3x10
(6±1 kgf.cm)

5

3) C.B.S. (P2) M3x10 &
P.W.,4.3 x 0.8 x 8

(6±1 kgf.cm)

Left Rear

Shield Plate Holder

Step 6

1) C.B.P. M3x10
(6±1 kgf.cm)

3) C.B.S. (P2) M3x10
(6±1 kgf.cm)

Right Rear

A

B

Lower Housing

4.4.4 Lower Housing / Printer Mechanism

1. Remove the Upper Housing / Printer Cover. (p.81)

following steps, be extremely careful not to If having trouble
disassembling, Module Cover to make the work easier. (refer to

4.3.3 High Voltage Module Step2 (p87) .)

2. Disconnect the PictBridge cable from connector CN1 on the Main Board.

3. Disconnect the High Voltage Module cable from connector CN25 on the Main
Board.

4. Grip both ends of the two Ink Tube Fasteners with your fingers, slide them in the
direction of the arrows, and pull out the Waste Ink Tubes from the two Ink Tubes.

5. Remove the C.B.P. M3 x 8 screw that secures the electrode cable on the Front
Paper Guide and remove the electrode cable.

6. Remove the C.B.P. M3 x 10 screw and the C.B.S. (P2) M3 x 10 screw that secure
the Shield Plate Holder, and remove the Shield Plate Holder.

7. Remove the five screws and one washer that secure the Printer Mechanism. (four
C.B.P. M3 x 10 screws, one P.W.,4.3 x 0.8 x 8 washer attached with one of the
C.B.P. screws, and one C.B.S. (P2) M3 x 10 screw)

Disassembly And Assembly Disassembling the Printer Mechanism 96

Figure 4-61. Removing the Lower Housing and Printer Mechanism

Figure 4-62. Screws that Secure the Printer Mechanism

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C A U T I O N

Holding Positions

0 Digit Side Ink Tube joint

130 Digit Side Ink Tube

0 Digit Side Waste Ink Tube

(Longer)

130 Digit Side Waste Ink Tube

(Shorter)

Right Rear

Left Rear

Positioning hole

and guide pin

Positioning hole

and guide pin

When performing the following step, make sure to grasp the Printer
Mechanism by the specified positions shown below. Otherwise, the
frames may become deformed.

Figure 4-63. Handling the Printer Mechanism

8. Lift the Printer Mechanism grasping it by the holding positions with your hands,
and remove it from the Lower Housing.

 Insert the Waste Ink Tube as shown in the figure below, and

secure it firmly with the Fastener. (refer to Figure 4-62 &

Figure 4-64)

 Install the Printer Mechanism to the Lower Housing as follows.

(refer to Figure 4-62)

1. Align the guide pins (x2) with the positioning holes as shown
below.

Figure 4-65. Reinstalling the Printer Mechanism

2. Place the

Printer Mechanism

on the Lower Housing and
secure the Shield Plate Holder and the Printer Mechanism
with the screw (A).

3. Verify the Printer Mechanism and Lower Housing are
tightly engaged (no rattling), and then secure the Shield Plate
Holder to the Lower Housing.

4. Secure the Printer Mechanism and Lower Housing with
screws (x5). (Tighten the screws in the order shown in Figure

4-62)

5. Secure the electrode cable to the Front Paper Guide with the
screw.

 Confirm that the PictBridge cable and the Waste Ink Tube do

Disassembly And Assembly Disassembling the Printer Mechanism 97

Figure 4-64. Installing the Ink Tubes

not get caught in the Printer Mechanism.

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A D J U S T M E N T

R E Q U I R E D

6mm

2mm

Label, Ink Position;B

PG Cam (Right)

 Attach the Label, Ink Position;B at the position in the figure

below.

Figure 4-66. Attaching the Label, Ink Position;B

After replacing the Printer Mechanism, always make the required
adjustments referring to the following.

 “Chapter 5 Adjustment (p.137)”

4.4.5 Carriage Shaft / Carriage Unit

1. Remove the Printhead / CSIC Assy. (p.92)

2. Remove the CR Scale. (p.90)

3. Remove the LED Board. (p.86)

4. Remove the APG Assy. (p.89)

5. Rotate the PG Cam (Right) to adjust its positions other than PG++ downside.

Figure 4-67. Adjusting the PG Cam

Disassembly And Assembly Disassembling the Printer Mechanism 98

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1

2

2) C.B.S. M3x6
(8±1 kgf.cm)

Tab

Tabs

Left Frame Support Plate

Paper EJ Frame Assy

Notch

Left PG Torsion Spring

Tab A

Tab B

Right PG Torsion Spring

Tab A

Tab B

6. Remove the two C.B.S. M3 x 6 screws that secure the Frame Support Plate (Left),
and remove it.

Figure 4-68. Removing the Left Frame Support Plate

 Insert the Left Frame Support Plate into the notch on the Main

Frame. See Figure 4-68.

 Align the two tabs on the Main Frame and the tab on the Paper

EJ Frame Assy with the three positioning holes on the Frame
Support Plate (Left). See Figure 4-68.



Align the tab (rear side) of the Left Frame Support Plate with the
outside of the Left CR Shaft Mounting Plate. See Figure 4-68.

 Tighten the screws in the order shown in Figure 4-68

7. Remove the foot of Left PG Torsion Spring from tab A, and remove the coil
section from tab B to remove Left PG Torsion Spring from the Main Frame.

Figure 4-69. Removing the Left PG Torsion Spring

8. Remove the foot of Right PG Torsion Spring from tab A, and remove the coil
section from tab B to remove the Right PG Torsion Spring from the Main Frame.

Disassembly And Assembly Disassembling the Printer Mechanism 99

Figure 4-70. Removing the Right PG Torsion Spring

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Foot

Left Side

Foot

Right Side

Tab

CR Shaft Mounting Plate Fixed Spring

Notch

Notch (rear side)

Tabs

Extension spring for the

Driven Pulley Holder

Driven Pulley Holder

Driven Pulley

Driven Pulley Holder

Place the feet of Left PG Torsion Spring and Right PG Torsion
Spring on the Carriage Shaft.

Figure 4-71. Reinstalling PG Torsion Springs

9. Remove CR Shaft Mounting Plate Fixed Spring from the tab and notch on the
Main Frame, and pull out the spring in the direction of the arrow.

10. Remove the extension spring for the Driven Pulley Holder from the Main Frame
and the tab on the Drive Pulley Holder with needle-nose pliers.

Figure 4-73. Removing the Extension Spring for the Driven Pulley Holder

11. Slide Driven Pulley Holder to the right end of the notch on the Main Frame, and
Remove the Driven Pulley Holder toward you.

Disassembly And Assembly Disassembling the Printer Mechanism 100

Figure 4-72. Removing CR Shaft Mounting Plate Fixed Spring

Insert the foot of CR Shaft Mounting Plate Fixed Spring into the
notch on the Main Frame (rear side). (See Figure 4-72.)

Figure 4-74. Removing the Driven Pulley Holder

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