Epson Stylus Photo 1290 Daily Use Guide
Color Ink Jet Printer
4032768-00
EUL
Where to Find Information
Setup Guide
This guide will help you set up and begin using your printer. It
includes information on setting up your printer and installing the
printer software.
Photo Print Software Setup included on the CD-ROM
This guide provides information on installing EPSON
PhotoQuicker, EPSON PhotoStarter and EPSON CardMonitor. It
also contains uninstalling and system requirements.
Daily Use guide
This guide provides information on normal printer operation. It
also contains troubleshooting tips and customer support
information.
PhotoQuicker User’s Guide
Included on the printer software CD-ROM, this guide provides
basic information on using the EPSON PhotoQuicker utility to
print your photo data. It also contains troubleshooting tips.
Reference Guide included on the CD-ROM
The Reference Guide contained on the CD-ROM included with
your printer provides detailed information about printer software
settings, printing on special paper, maintenance, and problem
solving.
To open the Reference Guide, insert the printer software CD in the
CD-ROM drive.
For Windows, select Online Guide in the Installer dialog box and
click . Then, click View Reference Guide to open the guide.
For Macintosh, double-click the Online Guide icon in the EPSON
window and then the Online Guide icon. Then, click View
Reference Guide to open the guide.
Note:
It is possible to install the Reference Guide on your hard disk. See “For
Windows” or “For Macintosh” in your Setup Guide for instructions.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATIO N. The information contained h erein is designed only for use with th is EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON C ORPORATION shall not be liable fo r any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Copyright 2001 SEIK O EPSON CORPORATION. All rights reserve d. PRINT Image Matching
is a trademark of SEIKO EPSON CORPORATION. The PRINT Image Matching logo is a
trademark of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
DPOF is a trademark of CANON INC., Eastman Kodak Company, Fuji Photo Film Co., Ltd.
and Matsushita Electric Industrial Co., Ltd.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan.
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Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Information for United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . .5
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Printer Parts and Control Panel Functions . . . . . . . . . .8
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Loading Special Paper and Other Media . . . . . . . . . . . . . . . . . . . . .11
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Removing the Roll Paper from the Printer . . . . . . . . . . . . . . . . . . . .20
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . .22
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Making Settings on the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . .23
Making Settings on the Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . .24
Making Settings on the Layout Menu . . . . . . . . . . . . . . . . . . . . . . . .25
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . .26
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Making settings in the Print dialog box . . . . . . . . . . . . . . . . . . . . . .27
Making settings in the Page Setup dialog box . . . . . . . . . . . . . . . . .28
Making settings in the Layout dialog box . . . . . . . . . . . . . . . . . . . .29
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 30
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Using the Printer's Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Options and Consumable Products . . . . . . . . . . . . . . 47
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using the online Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Safety Instructions
Important Safety Instructions
Read all of the instructions in this section before using your
printer. Also, be sure to follow all warnings and instructions
marked on the printer.
When setting up your printer
Observe the following when setting up the printer:
❏ Do not block or cover the openings in the printer’s cabinet.
❏ Use only the type of power source indicated on the printer’s
label.
❏ Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or
automatic timers.
❏ Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏ Do not use a damaged or frayed power cord.
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❏ If you use an extension cord with the printer, make sure that
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also,
make sure that the total ampere rating of all devices plugged
into the wall outlet does not exceed the wall outlet’s ampere
rating.
❏ Do not attempt to service the printer yourself.
❏ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
❏ If you plan to use the printer in Germany, the building
installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and
over-current protection for this printer.
When choosing a place for the printer
Observe the following when choosing a place for the printer:
❏ Place the printer on a flat, stable surface that extends beyond
the printer base in all directions. The printer will not operate
properly if it is tilted or at an angle.
❏ Leave enough space in front of the printer for the paper to be
fully ejected.
❏ Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer away from direct sunlight,
strong light, or heat sources.
❏ Avoid places subject to dust, shocks, and vibrations.
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❏ Leave enough room around the printer to allow for sufficient
ventilation.
❏ Place the printer near a wall outlet where the plug can be
easily unplugged.
When using the printer
Observe the following when using the printer:
❏ Do not insert objects through the slots in the printer’s cabinet.
❏ Take care not to spill liquid on the printer.
❏ Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏ Do not move the print head by hand; otherwise, you may
damage the printer.
❏ Always turn the printer off using the P power button. When
this button is pressed, the P power light flashes briefly and
then goes out. Do not unplug the printer or turn off the power
to the outlet until the P power light stops flashing.
❏ Before transporting the printer, make sure that the print head
is in the home (far right) position and the ink cartridges are
in place.
When handling the ink cartridges
Observe the following when handling the ink cartridges:
❏ Keep ink cartridges out of the reach of children. Do not allow
children to drink from or otherwise handle the cartridges.
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❏ Be careful when you handle the used ink cartridges, as there
may be some ink remaining around the ink supply port. If ink
gets on your skin, wash the area thoroughly with soap and
water. If discomfort or vision problems remain after a
thorough flushing, see a doctor immediately.
❏ Do not shake an ink cartridge; this can cause leakage.
❏ Install the ink cartridge immediately after you remove it from
its package. Leaving the cartridge unpacked for a long time
before use may result in reduced print quality.
❏ Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
❏ Do not dismantle the ink cartridges or try to refill them. This
could damage the print head.
❏ After bringing an ink cartridge inside from a cold storage site,
allow it to warm up at room temperature for at least three
hours before using it.
❏ Store ink cartridges in a cool, dark place.
❏ Do not touch the green IC chip on the side of the cartridge.
This may affect normal operation and printing.
❏ The IC chip on this ink cartridge retains a variety of cartridge
related-information, such as the amount of ink remaining, so
that a cartridge may be removed and reinserted freely.
However, each time the cartridge is inserted, some ink is
consumed because the printer automatically performs a
reliability check.
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❏ If you remove an ink cartridge for later use, protect the ink
supply area from dirt and dust and store it in the same
environment as the printer. A valve in the ink supply port
makes covers or plugs unnecessary, but the ink may stain
items that come in contact with this area of the cartridge. Do
not touch the ink supply port or surrounding area.
ENERGY STAR
As an ENERGY STAR® Partner, EPSON has determined that this
product meets the
efficiency.
The International
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners in an effort to reduce air pollution caused by power
generation.
®
Compliance
ENERGY STAR
ENERGY STAR
®
guidelines for energy
®
Office Equipment Program is
Information for United Kingdom Users
Use of options
EPSON (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by EPSON (UK) Limited.
5
Safety information
Warning:
This appliance must be earthed. Refer to the rating plate for the
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voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
the coloured markings used to identify the terminals in a plug,
please observe the following:
❏ The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the earth
symbol (G).
❏ The blue wire must be connected to the terminal in the plug
marked with the letter N.
❏ The brown wire must be connected to the terminal in the plug
marked with the letter L.
❏ If the plug is damaged, replace the cord set or consult a
qualified electrician.
❏ Replace fuses only with fuses of the correct size and rating.
6
Warnings, Cautions, and Notes
Warnings must be followed carefully to avoid bodily injury.
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Cautions must be observed to avoid damage to your equipment.
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Notes contain important information and useful tips on the operation
of your printer.
7
Printer Parts and Control Panel Functions
Printer Parts
paper support extension
paper support
paper support
adapter
edge guides
roll paper holder
USB interface cable
connector
sheet feeder
printer cover
output tray
output tray
extension
parallel interface cable
connector
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ink cartridge clamps
print head
adjust lever
Buttons
Button Function
P
power
b
maintenane
z
roll paper
ink cartridge
replacement button
Turns the printer on and off.
Clears the printer's memory if pressed twice while the
power is on.
Loads or ejects paper if pressed and released within
two seconds.
Resumes printing if pressed and released after a paper
out error.
Performs print head cleaning if pressed for 3 seconds
when the
Moves the print head to the ink cartridge replacement
position and charges ink to the printer when ink is out.
Loads and ejects roll paper.
Feeds roll paper in reverse to a position where it can be
easily removed from the sheet feeder, if pressed for more
than 3 seconds.
Clears the
paper.
b error light is off.
b error light if pressed after removing roll
control panel
9
e
ink cartridge
replacement
Lights
Light Description
Moves the print head to the ink cartridge replacement
position and charges ink to the printer when ink is out (this
orange button is located under the printer cover, not in
the control panel).
P
power
b
error
On when the printer is on.
Flashing when printer is receiving data, printing, replacing
an ink cartridge, charging ink, or cleaning the print head.
On when the printer is out of paper. Load paper in the
sheet feeder, then press the
resume printing.
On when the paper is jammed. Take all of the paper out
of the feeder, then reload the paper. If the light continues
to flash, turn off the printer and gently pull all of the paper
out of the printer.
Flashing when the black or color ink cartridge is nearly
empty.
On when the black or color ink cartridge is empty.
Replace the black ink cartridge or color ink cartridge.
Black:
T007 Standard Capacity
T010 Light Capacity
Color:
T009 (Stylus Photo 1290)
Flashing when the print head moves to the ink cartridge
replacement position. If the color ink is out the light will
flash faster than if the black ink is out.
b maintenance button to
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Loading Paper
Loading Special Paper and Other Media
You can print on a wide variety of special media, including ink
jet paper, photo quality glossy film, photo paper, transparencies,
index cards, and adhesive sheets.
Loading instructions
When loading special media distributed by EPSON, read the
instruction sheets packed with the media first and keep the
following points in mind.
Caution:
Cleaning sheets packaged with EPSON special media should not
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be used with this printer. The cleaning function performed by
these sheets is not necessary with this type of printer, and the
sheets could jam in the printer.
Note:
For more details on using special media, see “Paper Handling” in the
online Reference Guide.
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❏ Load the media printable side up in the sheet feeder. See the
instruction sheets packed with the media to determine which
side is the printable side. Some types of media have cut
corners to help identify the correct loading direction, as
shown in the illustration.
cut corner
printable
side up
❏ Make sure that the paper stack fits under the arrow mark
located on the inside surface of the left edge guide.
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Loading capacities for EPSON special media
Refer to the chart below to find the loading capacities for EPSON
special media.
Media Type Loading Capacity
360 dpi Ink Jet Paper and Photo
Quality Ink Jet Paper
Photo Quality Ink Jet Cards, Ink
Jet Note Cards, and Ink Jet
Greeting Cards
Photo Quality Glossy Film One sheet at a time for best results.
Ink Jet Transparencies Up to 30 transparencies.
Photo Quality Self Adhesive
Sheets
Photo Paper Up to 20 sheets of 4 × 6 inch Photo
Up to the arrow mark on the left
edge guide.
Up to 30 index cards.
Always place the included
support sheet* under the cards.
Always place a support sheet* or
a sheet of plain paper under the
glossy film.
If you wish to load multiple sheets,
set the minimum top margin of the
page to 30 mm and load a
maximum of 20 sheets for A4.
For A3 and Super A3 size, you can
load up to 5 sheets at a time.
Always put a sheet of plain paper
under the stack of transparencies.
One sheet at a time.
Paper. Always place a support
sheet* under the stack of Photo
Paper.
One sheet at a time for 200 × 300
mm Photo Paper.
Photo Stickers 16 and Photo
Stickers 4
Panoramic Photo Paper and
Iron-On Cool Peel Transfer Paper
One sheet at a time.
Always put the included support
sheets* A and B under the stack of
Photo Stickers.
One sheet at a time.
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Matte Paper-Heavyweight Up to 20 sheets. Always place a
support sheet* under the stack of
Matte Paper-Heavyweight.
For A3 and Super A3 size, you can
only load one sheet at a time.
Premium Glossy Photo Paper One sheet at a time.
Ink Jet Back Light Film One sheet at a time.
ColorLife Photo Paper One sheet at a time
* Take care not to print on support sheets that are loaded under special
media.
Always put a sheet of plain paper
under back light film.
Loading Envelopes
When printing on envelopes, please note the following:
❏ You can load up to 10 envelopes at a time in the sheet feeder.
Note:
The folding quality and thickness of envelopes vary widely. If the
total thickness of the stack of envelopes exceeds 10 mm, press each
envelope in the stack flat before loading. If print quality declines
when a stack of envelopes is loaded, load one envelope at a time.
❏ Set the adjust lever to the “+” position. To do this, open the
printer cover and reposition the lever.
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Note:
❏ Return the adjust lever to the “0” position, which is the normal
position, after you finish printing on envelopes. Leaving the
lever in the “+” position may cause gaps to appear in images
printed on other media.
❏ When the adjust lever is in the “+” position, make sure the High
Speed setting in the printer driver’s Advanced dialog box is off.
To turn this option off, you may also need to change the Print
Quality setting.
❏ Load envelopes flap edge first with the flap side down, as
shown in the illustration.
Available envelopes sizes are:
No.10, DL, C6, 132 mm × 220 mm
❏ Do not use envelopes that are curled or folded.
❏ Flatten envelopes before loading.
❏ Avoid using envelopes that are too thin as they may curl
during printing.
❏ Select Plain Paper as the Media Type setting in the printer
software.
15
Using Roll Paper
Using the Roll Paper Holder
With the Roll paper holder packed with the printer, you can print
in roll paper format which is convenient for banner printing.
When you are printing using the Roll paper holder, keep the
following in mind.
❏ Load the paper printable side up.
❏ Use flat, undamaged paper. If the paper is curled, flatten it
before loading to avoid paper feeding problems.
❏ Always handle the paper by the edges.
❏ Provide ample space in front of the printer for the paper to
eject fully.
❏ Make sure that the output tray is down and the output tray
extension is closed.
❏ Check that the end of the paper is cut cleanly, perpendicular
to the long axis of the paper. If it is cut on a diagonal or not
cleanly, the paper may not feed smoothly or the print may
extend off the edge of the paper.
❏ EPSON recommends using media distributed by EPSON to
ensure high-quality results.
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Loading the Roll Paper
Follow the directions below to mount the Roll paper holder and
load the roll paper.
1. Set roll paper in the roll paper holder.
Note:
Remove the transparent sheet after setting the roll paper into the
holders.
2. Check that the end of the roll is cut perpendicularly to the
edges as shown. For A4 and 329-mm width paper, cut along
one of the parallel lines on the back. For 89- and 100-mm width
paper, use a triangle.
Caution:
Always use a triangle or other tool to ensure that the end of
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the roll is cut perpendicularly. A diagonal cut may cause
paper feed problems.
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