Contents
Safety Instructions
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . 4
Printer Parts and Functions
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 8
Understanding the LCD Screen . . . . . . . . . . . . . . . . . . . 9
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Preparing to Print
Inserting a Memory Card . . . . . . . . . . . . . . . . . . . . . . . 11
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Paper Handling Instructions . . . . . . . . . . . . . . . . . . . . . 15
Choosing a Group of Photos. . . . . . . . . . . . . . . . . . . . . 16
Basic Photo Printing
Changing the View of Photos on the LCD Screen . . . . 18
Printing Selected Photos. . . . . . . . . . . . . . . . . . . . . . . . 18
Printing Groups of Photos. . . . . . . . . . . . . . . . . . . . . . . 18
Printing Camera-Selected DPOF Photos . . . . . . . . . . . 19
Printing on Photo Stickers. . . . . . . . . . . . . . . . . . . . . . . 20
Printing Options
Making Paper and Print Layout Settings. . . . . . . . . . . . 21
Editing Your Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing From an External Device
Printing From a PictBridge-Enabled Camera . . . . . . . . 24
Printing From a Bluetooth Device . . . . . . . . . . . . . . . . . 25
PictureMate Preferences
Making Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customizing ID Photos and Printing . . . . . . . . . . . . . . . 31
Replacing the Photo Cartridge
Checking the Photo Cartridge Status . . . . . . . . . . . . . . 32
Replacing the Photo Cartridge . . . . . . . . . . . . . . . . . . . 32
Transporting PictureMate
PictureMate PM 215 1
Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Summary of Panel Settings 53
Maintaining PictureMate
Checking and Cleaning the Print Head Nozzles . . . . . 37
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning PictureMate. . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting
Error/Warning Messages . . . . . . . . . . . . . . . . . . . . . . . 40
Printer Power Problems . . . . . . . . . . . . . . . . . . . . . . . . 41
Print and Noise Problems . . . . . . . . . . . . . . . . . . . . . . 42
Photo Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 42
Problems With Paper Feeding . . . . . . . . . . . . . . . . . . 44
Miscellaneous Printout Problems. . . . . . . . . . . . . . . . . 45
Contacting Customer Support
Regional Customer Services . . . . . . . . . . . . . . . . . . . . 46
Photo Cartridge, Paper, and Options
Photo Cartridge and Paper . . . . . . . . . . . . . . . . . . . . . 48
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Printer Specifications 49
Index 55
2 PictureMate PM 215
Photo Printer
No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information
contained herein is designed only for use with this Epson printer. Epson
is not responsible for any use of this information as applied to other
printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, costs, or
expenses incurred by the purchaser or third parties as a result of
accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation's operating
and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or
problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage
resulting from electromagnetic interference that occurs from the use of
any interface cables other than those designated as Epson Approved
Products by Seiko Epson Corporation.
®
EPSON
Your Vision are trademarks of Seiko Epson Corporation.
is a registered trademark and PictureMate™ and Exceed
PRINT Image Matching™ and the PRINT Image Matching logo are
trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson
Corporation. All rights reserved.
DPOF™ is a trademark of CANON INC., Eastman Kodak Company,
Fuji Photo Film Co., Ltd. and Matsushita Electric Industrial Co., Ltd.
The Bluetooth
Inc. and licensed to Seiko Epson Corporation.
SDHC™ is a trademark.
Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick
PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro,
MagicGate Memory Stick, and MagicGate Memory Stick Duo are
trademarks of Sony Corporation.
xD-Picture Card™ is a trademark of Fuji Photo Film Co.,Ltd.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners.
Epson disclaims any and all rights in those marks.
Copyright © 2008 Seiko Epson Corporation. All rights reserved.
®
word mark and logos are owned by the Bluetooth SIG,
PictureMate PM 215 3
Safety Instructions
Warnings, Cautions, and Notes
Warnings
w
must be followed carefully to avoid bodily injury.
Cautions
c
must be observed to avoid damage to your
equipment.
Notes
contain important information and useful tips on the
operation of your printer.
Important Safety Instructions
Read all of the instructions in this section before using
your printer. Also, be sure to follow all warnings and
instructions marked on the printer.
When choosing a place for the printer
Observe the following when choosing a place for the
printer:
❏ Place the printer on a flat, stable surface that extends
beyond the base of the printer in all directions. If you place
the printer by the wall, leave more than 10 cm between the
back of the printer and the wall. The printer will not operate
properly if it is tilted at an angle.
❏ When storing or transporting the printer, do not tilt it, stand
it on its side, or turn it upside down. Otherwise, ink may leak
from the cartridge.
❏ Leave enough space in front of the printer for the paper to
be fully ejected.
❏ Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer and the AC adapter away
from direct sunlight, strong light, water, or heat sources.
❏ Do not leave the printer in a place subject to high
temperature, such as in a car. Also, keep the printer away
from direct sunlight, strong light, and heat sources.
Otherwise, the printer may be damaged or ink may leak.
❏ Avoid places subject to dust, shock, or vibration.
4 Safety Instructions PictureMate PM 215
❏ Leave enough room around the printer to allow for sufficient
ventilation.
❏ Place the AC adapter near a wall outlet where the plug can
be easily unplugged.
❏ Do not place or store the printer and the AC adapter
outdoors.
When setting up your printer
Observe the following when setting up the printer:
❏ Do not block or cover the vents and openings in the printer.
❏ Power supply cords should be placed to avoid abrasions,
cuts, fraying, crimping, and kinking. Do not place objects
on top of power-supply cords and do not allow the AC
adapter or power-supply cords to be stepped on or run over.
Be particularly careful to keep all power-supply cords
straight at the ends and the points where they enter and
leave the AC adapter.
❏ Use only the power-supply cords that comes with this
product. Use of another cord may result in fire or electrical
shock, or injury.
❏ The AC adapter model A381H is designed for use with the
printer with which it was included. Do not attempt to use it
with other electronic devices unless specified.
❏ Use only the type of power source indicated on the AC
adapter's label, and always supply power directly from a
standard domestic electrical outlet with the AC power cord
that meets the relevant local safety standards.
Warning:
w
Refer to the rating plate for the voltage and
check that the appliance voltage
corresponds to the supply voltage.
❏ Avoid using outlets on the same circuit as photocopiers or
air control systems that regularly switch on and off.
❏ Avoid using electrical outlets controlled by wall switches or
automatic timers.
❏ Keep the entire computer system away from potential
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ Do not use a damaged or frayed power cord and the AC
adapter.
❏ If you use an extension cord with the printer, make sure that
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord's ampere rating.
Also, make sure that the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet's
ampere rating.
❏ Never disassemble, modify, or attempt to repair the AC
adapter, power cord, printer, and options by yourself except
as specifically explained in the printer's guides. Doing so
may result in injury, electric shock, or fire.
PictureMate PM 215 Safety Instructions 5
❏ Unplug the printer, and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer or the AC adapter; the printer or the AC adapter has
been dropped or the casing damaged; the printer or the AC
adapter does not operate normally or exhibits a distinct
change in performance. (Do not adjust controls that are not
covered by the operating instructions.)
❏ Do not use with wet hands.
❏ If damage occurs to the plug, replace the cord set or consult
a qualified electrician. If there are fuses in the plug, make
sure you replace them with fuses of the correct size and
rating.
❏ If you plan to use the AC adapter in Germany, the building
installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and
over-current protection for this printer.
Note on handling the AC power cord for Singapore
users
Safety requirements
Mains plug:
Use a 2-pin mains plug that is certified to IEC 83 Standard C5.
Flexible cord:
Use a double insulated flexible cord that is certified* to the
relevant IEC or BS standards.
Appliance connector:
Use an appliance connector certified* to the relevant IEC320.
* certified by member of IECEE CB Scheme.
When using the printer
Observe the following when using the printer:
❏ If you use the printer in places where the use of electronic
devices is limited, such as in airplanes or hospitals, follow
all instructions in those places.
❏ Do not insert objects through the slots in the printer.
❏ Take care not to spill liquid on the printer and the AC
adapter.
❏ Do not put your hand inside the printer or touch the photo
cartridge during printing.
❏ Do not use aerosol products that contain flammable gases
inside or around this product. Doing so may cause fire.
❏ Always turn the printer off using the d On button. Do not
unplug the printer or turn off the power to the outlet until the
power light goes out.
❏ Before transporting the printer, make sure that the photo
cartridge is in place.
❏ Leave the photo cartridge installed. Removing the cartridge
can dehydrate the print head and may prevent the printer
from printing.
6 Safety Instructions PictureMate PM 215
When using a memory card
When handling photo cartridges
❏ Use only memory cards compatible with the printer. See
“Inserting a Memory Card” on page 11
When using LCD screen
❏ The LCD screen may contain a few small bright or dark
spots, and because of its features it may have an uneven
brightness. These are normal and do not indicate that it is
damaged in any way.
❏ Only use a dry, soft cloth to clean the LCD screen. Do not
use liquid or chemical cleansers.
❏ If the LCD screen on your printer's control panel is
damaged, contact your dealer. If the liquid crystal solution
gets on your skin, wash them thoroughly with soap and
water. If the liquid crystal solution gets into your eyes, flush
them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor
immediately.
When using the optional Bluetooth Photo Print Adapter
Refer to the Bluetooth Photo Print Adapter's
documentation for the safety instructions.
Observe the following when handling photo cartridges:
❏ Do not shake photo cartridge after removing it from the bag;
this can cause leakage.
❏ Do not remove or tear the label on the cartridge; this can
cause leakage.
❏ Use the photo cartridge before the date printed on the
cartridge carton.
❏ Do not dismantle photo cartridges or try to refill them. This
could damage the print head.
❏ After bringing a photo cartridge inside from a cold storage
site, allow it to warm up at room temperature for at least
three hours before using it.
❏ Store photo cartridges in a cool, dark place.
❏ The IC chip on the photo cartridge retains a variety of
cartridge-related information, such as the photo cartridge
status so that the cartridge may be removed and reinstalled
freely.
❏ If ink gets on your skin, wash it off with soap and water. If
it gets in your eyes, flush them immediately with water. If
you still have discomfort or vision problems, see a doctor
immediately.
PictureMate PM 215 Safety Instructions 7
Printer Parts and Functions
Control Panel Functions
23 4 6517
Parts Function
1 d On button Press to turn the printer on and off.
2 x Menu button Press to enter the Menu mode for the print
3 Display button Press to change the view of the screen.
4 OK button Functions as shown in the LCD screen.
5 l r 2-way scroll
button
6 Stop/Clear
button
7 z Print button Press to start printing.
settings or maintenance options.
Press to move the cursor on the LCD screen.
Press to cancel printing or to clear the
number of copies and cancel selecting
photos by date.
8 Printer Parts and Functions PictureMate PM 215
Understanding the LCD Screen
1
8
1 The printing stage for this job.
2 Appears when ink is low.
2
3
4
3 The total number of photos you selected to print.
4 The number of copies for the selected photo.
5 The number for the current photo.
6 Total number of photos.
7 Guidance. The icons show the buttons to press.
8 Appears when you select Frame as the layout setting.
5
6
7
PictureMate PM 215 Printer Parts and Functions 9
Printer Parts
Top cover
Edge guides
Paper
feeder
LCD screen
Handle
Memory card light
Memory
card slots
Output tray
10 Printer Parts and Functions PictureMate PM 215
EXT. I/F (USB) port
DC inlet
Photo cartridge
USB port for computer
Photo cartridge lever
Cartridge compartment cover
Preparing to Print
Inserting a Memory Card
1. Move the handle to the back. Then open the top
cover.
Top cover
Handle
2. Raise and adjust the LCD screen so that you can
see it well.
PictureMate PM 215 Preparing to Print 11
3. Open the output tray.
4. Press d On.
Push
Caution:
c
❏ Insert just one card at a time.
❏ Load your memory card only as shown
in the following table or you may
damage your printer, memory card, or
both. If you insert a card incorrectly,
you see an error message on the LCD
screen. Remove the memory card and
insert it correctly.
❏ Do not press the button on the right
side of the lower card slot when you
insert a CompactFlash card or you
cannot remove the card.
5. Make sure the memory card light is off and no
cards are in both slots. Then insert a memory card
into the correct slot, as shown in the illustration.
12 Preparing to Print PictureMate PM 215
❏ If the CompactFlash card is not
recognized, remove the card and
insert it again.
❏ Make sure you fit mini memory cards
with their adapters before inserting
them into the printer's memory card
slots. If you do not use an adapter, the
memory card and the printer may be
damaged.
Upper slot
SDHC Memory Card
SD Memory Card
MultiMediaCard
MMCplus
Memory Stick
MagicGate Memory Stick
Memory Stick PRO
miniSDHC card *
miniSD card *
Memory
card light
turns on
microSDHC card *
microSD card *
Upper slot
xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type M
xD-Picture Card Type H
Lower slot
+
MMCmobile * MMCmicro *
* Adapter required
Memory
card light
turns on
Memory Stick Micro *
Memory Stick Duo *
Memory Stick PRO Duo *
Memory Stick PRO-HG Duo *
MagicGate Memory Stick Duo *
* Adapter required
CompactFlash
Microdrive
PictureMate PM 215 Preparing to Print 13
6. The memory card light flashes and then stays on.
It takes a few seconds to recognize the memory
card. Now you can choose photos and layouts for
printing from the LCD screen. See “Basic Photo
Printing” on page 18.
Note:
When you see a message saying that the memory
card contains 1000 photos or more, press OK and
select the group containing the photos you want
to print. See “Choosing a Group of Photos” on
page 16".
For the latest information on memory cards available
for your printer, contact your dealer or regional Epson
sales office.
Caution:
c
Do not remove a card while the memory card
light is flashing; you may lose photos on your
card.
Upper slot
Push in the memory card. Pull the memory card out.
Lower slot
Removing the memory card
When you are ready to remove a memory card, make
sure the memory card light is not flashing, then remove
the memory card from the slot.
14 Preparing to Print PictureMate PM 215
Press the button on the
right twice.
Pull the memory card out.
Loading Paper
When loading special paper distributed by Epson, read
the instruction sheets packed with the paper first.
Follow these steps to load PictureMate Photo Paper:
Caution:
c
Do not load plain paper; this may damage
PictureMate.
3. Slide the edge guides against the paper. Make
sure they are snug, but not so tight that paper
cannot move.
Glossy side
1. Make sure the edge guides are slid to the sides.
Edge guides
2. Place your paper in the center, with the glossy side
up.
Note:
Make sure paper is glossy side up to prevent
smearing.
Note:
❏ You can load up to a maximum of 20 sheets for
photo papers, or 1 sheet for Photo Sticker.
❏ When you need more paper, order a PictureMate
PicturePack. See “Photo Cartridge, Paper, and
Options” on page 48 for more information.
Paper Handling Instructions
When storing printouts
❏ Do not touch the printed side or stack your
printouts until the ink is dry.
PictureMate PM 215 Preparing to Print 15
❏ To avoid scratching the image, be sure not to rub
the printed side of the paper. If the printed side is
rubbed too strongly, ink may come off the paper.
❏ Do not stack printouts with the image sides
touching.
❏ Do not stack printouts and conventional film
photographs with the image sides touching.
❏ Avoid displaying your printouts outdoors or in a
place exposed to direct sunlight to prevent fading.
Note:
For best results, allow your prints to dry thoroughly for
24 hours before framing.
Choosing a Group of Photos
❏ If you stack printouts, place a sheet of plain paper
or other absorbent paper between the individual
prints.
When storing unused paper
Return any unused paper to the original package, and
store it away from extreme temperatures, high
humidity, and bright lights.
When displaying printouts
❏ When displaying your printouts indoors, Epson
recommends placing your printouts in glass
frames to preserve the colors in your image.
16 Preparing to Print PictureMate PM 215
If your memory card contains 1000 photos or more,
PictureMate sorts them by file name and divides them
into groups of 999 photos. Select the group from which
you want to print photos.
Note:
The last group may contain less than 999 photos.
1. Load paper and a memory card.
2. When you see a message saying that the memory
card contains 1000 photos or more, press OK.
3. Press l or r to select the group from which you
want to print photos, and then press OK. Now you
are ready to select and print photos. See “Basic
Photo Printing” on page 18 to print your photos.
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