Epson P910C User Manual
0000000000000000000000
®
24-Pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark
of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice:
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
Other product names used herein are for identification purposes only and
User’s Guide
FCC Compliance Statement
b
N
For United States Users
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio or television
reception. However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
interference to radio and television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures.
❑ Reorient or relocate the receiving antenna
❑ Increase the separation between the
equipment and receiver
❑ Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected
❑ Consult the dealer or an experienced radio/
TV technician for help.
This Class B digital apparatus meets all
requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe B respecte
toutes les exigences du Règlement sur le matériel
rouilleur du Canada.
According to ISO/IEC Guide 22 and EN 45014
Manufacturer:
Address: 3-5, Owa 3-chome, Suwa-shi,
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
Declares that the Product:
Product Name: Dot Matrix Printer
Model: P910C
Conforms to the following Directive(s) and
Norm(s):
Directive 73/23/EEC:
Directive 89/336/EEC:
WARNING
The connection of a non-shielded equipment
interface cable to this equipment will invalidate
the FCC Certification of this device and may
cause interference levels which exceed the limits
established by the FCC for this equipment. It is
the responsibility of the user to obtain and use a
shielded equipment interface cable with this
device. If this equipment has more than one
interface connector, do not leave cables
connected to unused interfaces.
November 1998
H. Horiuchi
President of EPSON EUROPE B.V.
For Canadian Users
Declaration of Conformity
SEIKO EPSON CORPORATIO
Nagano-ken 392-8502 Japan
AT Amstelveen
The Netherlands
EN 60950
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Changes or modifications not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
ii
Printer Parts
edge guides
paper guide
paper guide
cover
printer cover
front paper guide
(closed)
paper thickness
lever
shield plate
paper
separator
paper release
lever
knob
control panel
ribbon cartridge
parallel interface
(open)
paper tension
unit
tractor
front edge guides front paper guide
Control Panel Buttons and Lights
Font button
Selects the font.
See Chapter 5.
Font lights
Indicate which
font is selected.
Pitch button
Selects the font size.
See Chapter 5.
Pitch lights
Indicate what font
size is selected.
Pause button
Stops printing
temporarily, and
resumes printing when
pressed again.
Pause light
●
On when the printer
is paused.
●
Flashes when the
printer is in the micro
adjust mode.
Paper Out light
●
On when no paper is
loaded in the selected
paper source or paper
is not loaded correctly.
●
Flashes when paper
has not been fully
ejected or a paper jam
has occurred.
Tear Off/Bin button
●
Advances continuous paper to the
tear-off position.
●
Feeds continuous paper backward
from the tear-off position to the top-ofform position.
●
Selects a cut-sheet feeder bin when the
cut-sheet feeder is installed.
●
Enters the card mode to print on
postcards and envelopes. See
Chapter 3.
Tear Off/Bin lights
●
when continuous paper is in the
f f
tear-off position.
●
when bin 1 of the optional cut-
o n
sheet feeder is selected.
●
when bin 2 of the optional cut-
n o
sheet feeder is selected.
●
when the printer is in the card
n n
mode.
n = On
f = Flashing
o = Off
LF/FF button
●
Feeds paper line by
line.
●
Ejects a single sheet
or advances
continuous paper to
the next top-of-form
Operate button
Turns the printer on
and off. The printer
is off when the top
of this button is
even with the
button protectors.
position when held
down.
Load/Eject button
●
Loads a single sheet of
paper.
●
Ejects a single sheet of
paper if a sheet is
loaded.
●
Loads continuous paper
from the standby
position.
●
Feeds continuous paper
backward to the
standby position.
Micro Adjust
When holding down the Pause button for three
seconds, the printer enters the micro adjust mode.
Using the micro adjust feature, you can press the
buttons to adjust the top-of-form or tear-off
and
U
position. See Chapter 2.
D
Contents
Getting to Know Your Printer
Easy-to-Use Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Available Paper Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . .4
Printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Print Head Caution Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Chapter 1 Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Positioning the continuous paper supply. . . . . . . . . . . . . . .1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . 1-6
Attaching the Paper Guide and Paper Separator . . . . . . . . . . . . .1-11
Plugging In the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . .1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Installing in Windows 95, 98, and NT 4.0. . . . . . . . . . . . . . .1-16
Installing in Windows 3.1 and NT 3.5x. . . . . . . . . . . . . . . . .1-17
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
iii
Chapter 2 Printing on Continuous Paper
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading Multi-Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Loading Continuous Paper With Labels. . . . . . . . . . . . . . . . . . . . 2-5
Removing continuous paper with labels. . . . . . . . . . . . . . . 2-7
Using the Front Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the tractor in the front push position . . . . . . . . . 2-8
Loading paper onto the front push tractor . . . . . . . . . . . . . 2-9
Removing the printed document from the front
push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Removing the front push tractor. . . . . . . . . . . . . . . . . . . . . . 2-15
Using the Rear Push Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Loading paper onto the rear push tractor . . . . . . . . . . . . . . 2-16
Removing the printed document from the rear
push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . 2-21
Installing the tractor in the pull position . . . . . . . . . . . . . . . 2-22
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . 2-23
Removing paper from the pull tractor . . . . . . . . . . . . . . . . . 2-29
Using two tractors in a push and pull combination. . . . . . 2-29
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Switching Between Printing on Continuous Paper
and Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Switching to printing on single sheets . . . . . . . . . . . . . . . . . 2-34
Switching to printing on continuous paper. . . . . . . . . . . . . 2-35
Adjusting the Top-of-Form Position . . . . . . . . . . . . . . . . . . . . . . . 2-36
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . 2-39
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advancing paper to the tear-off position automatically. . 2-40
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . 2-40
iv
Chapter 3 Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Available paper types and paper slots . . . . . . . . . . . . . . . . .3-2
Loading single-sheet multi-part forms . . . . . . . . . . . . . . . . .3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Loading Single Sheets in the Top Paper Slot. . . . . . . . . . . . . . . . .3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . .3-10
Chapter 4 Using the Printer Software
About Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Using the Printer Driver With Windows 95/98 . . . . . . . . . . . . . .4-3
Accessing the printer driver from Windows applications .4-3
Accessing the printer driver from the Start menu. . . . . . . .4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-5
Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . .4-8
Accessing the printer driver from Windows applications .4-8
Accessing the printer driver from the Control Panel . . . . .4-10
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-10
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . .4-12
Accessing the printer driver from Windows applications . 4-12
Accessing the printer driver from the Start menu. . . . . . . .4-14
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-14
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . .4-17
Accessing the printer driver from Windows applications . 4-17
Accessing the printer driver from the Control Panel . . . . .4-19
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . .4-20
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
v
Chapter 5 Changing Printer Settings From the Printer’s Control Panel
Selecting a Built-In Font and Pitch. . . . . . . . . . . . . . . . . . . . . . . . . 5-2
About Your Printer’s Default Settings. . . . . . . . . . . . . . . . . . . . . . 5-4
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Chapter 6 Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility . . . . . . . . . . . . . . . . . 6-2
Installing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . 6-4
Checking Printer Status Information. . . . . . . . . . . . . . . . . . . . . . . 6-4
Using the EPSON Status Monitor 2 window . . . . . . . . . . . 6-4
Using the Printer Status window . . . . . . . . . . . . . . . . . . . . . 6-9
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . . 6-10
Turning on background monitoring . . . . . . . . . . . . . . . . . . 6-11
Using the background monitoring icon. . . . . . . . . . . . . . . . 6-12
Chapter 7 Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
vi
Appendix A Enhancing Your Printer With Options
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . .A-4
Installing the high-capacity or double-bin
cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Loading paper in the high-capacity cut-sheet feeder . . . . .A-6
Selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . .A-10
Switching between continuous paper and single-sheet
paper in the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . .A-11
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-12
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . .A-12
Installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . .A-13
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-16
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-17
Using the C82305] or C82306] serial interface card . . . . . . .A-18
Appendix B Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
vii
Appendix C Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper alignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
CE marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
EPSON ESC/P2 control codes. . . . . . . . . . . . . . . . . . . . . . . . C-12
IBM 2391 Plus emulation control codes . . . . . . . . . . . . . . . . C-16
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-17
International character sets for the Italic table . . . . . . . . . . C-28
Appendix D Customer Support Information
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Enquiry Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Faxon EPSON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
EPtec - Bulletin Board Service for latest drivers and
utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . . D-6
Internet URL http://www.epson.com.au. . . . . . . . . . . . . . D-6
Your dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Singapore Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
viii
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
Electronic bulletin board system . . . . . . . . . . . . . . . . . . . . . .D-8
Technical support hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
Glossary
Index
ix
Getting to Know Your Printer
Your EPSON® LQ-2180 24-pin dot matrix printer provides
high-quality printing and great performance in a compact design.
Features include:
❏ a variety of paper paths to suit your printing needs
❏ the ability to handle a wide range of paper types, including
continuous paper, multi-part forms with one original plus
up to five copies, labels, single sheets, envelopes, and
postcards
❏ high-speed printing of up to 480 characters per second at 10
characters per inch
Your printer also comes with printer driver software, the
EPSON Status Monitor 2 utility for Microsoft
®
Windows® 95/98
that lets you check the status of your printer quickly and easily,
and other software. In addition, several options are available to
help suit your individual needs.
1 Getting to Know Your Printer
Easy-to-Use-Features
This section highlights some easy-to-use features that you’ll
find helpful.
❏Use the tear-off feature
If you load paper on the front or rear push tractor, you can
use the tear-off feature to advance your continuous paper
to the printer’s tear-off edge when you finish printing. Then
you can easily tear off the printed sheets and save the paper
normally lost between documents. For more information,
see Chapter 2.
to save paper.
❏Use the paper release lever
without removing the paper.
Using the paper release lever, you can easily switch to
printing on single sheets without removing the continuous
paper loaded on the front or rear push tractor. You can also
easily switch to printing on continuous paper on a different
tractor. For more information, see Chapter 2.
to change the paper path
Getting to Know Your Printer 2
paper release
lever
❏ Use the micro adjust feature
tear-off positions. See the Glossary for explanations of the
top-of-form and tear-off positions.
The micro adjust feature allows you to move the paper
forward or backward in 1/180-inch increments so that you
can make precise adjustments to the top-of-form and tear-off
positions. For more information, see Chapter 2.
Available Paper Paths
Your printer provides a variety of paper paths for printing on
continuous and single-sheet paper. As described below, paper
can be fed into the printer from the top, front, bottom, or rear.
You select the paper path that best suits your current printing
needs.
to adjust the top-of-form and
3 Getting to Know Your Printer
Printing on continuous paper
You can choose from three tractor positions (front push, rear
push, and pull) and three paper entry slots (front, rear, and
bottom) for continuous paper printing. This section helps you
determine which paper paths and tractor positions are best for
your continuous paper printing needs. See the appropriate
sections in Chapter 2 for tractor installation and paper loading
instructions.
Using a push tractor
If you often need to tear off sheets of continuous paper (for
example, if you are printing purchase orders or sales slips), it is
best to use a push tractor. This allows you to use the printer’s tearoff edge to easily tear off printed sheets of continuous paper at
the perforation. Also, when continuous paper is loaded on a push
tractor, you can load single sheets of paper from the paper guide
without removing the continuous paper.
There are two push tractor positions: front and rear. The tractors
are installed in the front push and rear push positions when the
printer is shipped. See the table below for details about the push
positions and the corresponding paper-feeding paths.
Note:
❏
The tractor in the rear push position cannot be removed.
Getting to Know Your Printer 4
Tractor position Description
To use this tractor, load paper in the front slot. If you
print on thick paper such as multi-part forms or
continuous paper with labels, load the paper in the
front paper slot because the paper path from this
slot is almost straight. This reduces the chance of
paper jams.
front push
To use this tractor, load paper in the rear slot.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
Caution:
Do not load continuous paper with labels in the rear
slot. If you load continuous paper with labels in the
rear push
rear slot, the labels may come off their backing
sheet inside the printer and cause a paper jam.
Using a pull tractor
If you often print on thick or heavy continuous paper, such as
multi-part forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides the best paper jam
prevention, and allows you to load continuous paper from the
front, rear, or bottom of the printer. However, you cannot use the
tear-off feature with the pull tractor.
Note:
If you plan to use a pull tractor, you can remove the tractor from the
front push position and install it in the pull position, or you can purchase
the optional pull tractor (C80032✽) and install it in the pull position.
See Chapter 2 for instructions.
5 Getting to Know Your Printer
As shown in the table below, three paper entry slots are available
for use with the pull tractor: front, bottom, and rear.
Paper slot Description
If you print on thick paper such as multi-part forms
or continuous paper with labels, load it using the
front paper slot because the paper path from this
slot is almost straight. This reduces the chance of
paper jams.
front
Because the bottom paper slot has the straightest
paper path, it is ideal for printing on thick paper,
such as multi-part forms or continuous paper with
labels.
Note:
When loading paper in the bottom slot, be sure to
use a printer stand with an opening large enough
bottom
so that the paper can feed through it without
obstruction
.
rear
You can also load continuous paper onto the pull
tractor using the rear slot.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
Caution:
Do not load continuous paper with labels in the rear
slot. If you load continuous paper with labels in the
rear slot, the labels may come off their backing
sheet inside the printer and cause a paper jam.
Getting to Know Your Printer 6
Using the push and pull tractors in combination
To improve continuous paper feeding and reduce paper jams,
you can use two tractors at the same time. This is especially
helpful for printing on continuous pre-printed forms, multi-part
forms, or labels, and for printing high quality graphics. When
using two tractors in combination, you can load paper in the front
paper slot onto the front push tractor and the pull tractor, or load
paper in the rear paper slot onto the rear push tractor and the pull
tractor.
Combination Description
To use the rear push tractor with the pull tractor, you
need to remove the standard tractor that comes in
the front push position and install it in the pull
position.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
rear push
and pull
Caution:
Do not load continuous paper with labels onto
the rear push tractor even when it is used in
combination with the pull tractor. If you load
continuous paper with labels onto the rear push/pull
tractor, the labels may come off their backing sheet
inside the printer and cause a paper jam.
To use the front push tractor with the pull tractor, you
need to purchase the optional pull tractor
(C80032✽) and install it in the pull position.
front push
and pull
Note:
For more information on using two tractors in a push and pull
combination, see page 2-29.
7 Getting to Know Your Printer
Printing on single sheets
As shown below, your printer has two paper entry slots for
printing on single sheets: top and front. When continuous paper
is loaded on the front or rear push tractor, you can load single
sheets in the top or front slot without removing the continuous
paper.
This section helps you determine which paper slot best suits your
single-sheet printing needs. See Chapter 3 for paper loading
instructions.
Loading paper in the top slot
You can load ordinary single sheets, single-sheet multi-part
forms, envelopes, or postcards in the top slot.
Note:
Load envelopes only in the top slot.
Getting to Know Your Printer 8
Loading paper in the front slot
You can load ordinary single sheets, single-sheet multi-part
forms, or postcards in the front slot.
Note:
Always use the front paper slot to load single-sheet multi-part forms
that are bound by line glueing only at the side.
9 Getting to Know Your Printer
Options
Your printer comes with everything necessary to print on
continuous paper and single sheets using a variety of paper paths.
By adding options, such as a cut-sheet feeder, pull tractor unit, or
roll paper holder, you can further expand your printer’s
versatility. Optional interface cards are also available to
supplement your printer’s built-in parallel interface. For more
information on options for your printer, see Appendix A,
“Enhancing Your Printer With Options.”
Ribbon Cartridge
Your printer uses the following ribbon cartridge:
EPSON black ribbon cartridge S015086
When printing becomes faint, you need to replace the ribbon
cartridge. Genuine EPSON ribbon cartridges are designed and
manufactured to work properly with your EPSON printer. They
ensure proper operation and long life of the print head and other
printer parts.
To replace a used ribbon cartridge, follow the instructions under
“Installing or Replacing the Ribbon Cartridge” on page 1-6.
Getting to Know Your Printer 10
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❏ Do not place the printer on an unstable surface or near a
radiator or heat source.
❏ Place the printer on a flat surface. The printer will not operate
properly if it is tilted or at an angle.
❏ Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏ Use only the type of power source indicated on the printer’s
label.
❏ Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with the printer, make sure
the total ampere rating of all devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.
❏ Unplug the printer before cleaning, and clean it with a damp
cloth only.
❏ Do not spill liquid on the printer.
❏ Except as specifically explained in this guide, do not attempt
to service the printer yourself.
11 Getting to Know Your Printer
❏ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; or if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
❏ Printer parts marked with this symbol may be hot.
K
❏ If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16
A-Überstromschalter abgesichert ist.
Turn off the printer and let it cool for a few minutes
before you touch any printer part marked with this
symbol.
Print Head Caution Symbol
The symbol on the print head indicates that this
part may be hot. Never touch the print head just
after the printer has been used. Let the print head
cool for a few minutes before touching it.
K
Getting to Know Your Printer 12
NERGY STAR Compliance
E
As an
determined that this product meets the
TAR guidelines for energy efficiency.
S
The International
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution caused by
power generation.
NERGY STAR Partner, EPSON has
E
NERGY STAR Office Equipment program
E
For United Kingdom Users
Use of options
NERGY
E
Epson (UK) Limited shall not be liable against any damages
or problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK) Limited.
13 Getting to Know Your Printer
Safety information
Warning:
w
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
coloured markings used to identify the terminals in a plug, please
proceed as follows:
The green and yellow wire must be connected to the terminal in
for voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:
coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
This appliance must be earthed. Refer to rating plate
The wires in the mains lead fitted to this appliance are
the plug which is marked with the letter E or the Earth symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
G
).
Getting to Know Your Printer 14
How To Use Your Manuals
This
and using your printer. The
comes with the printer summarizes basic information on how
to use the printer.
User’s Guide
provides detailed information on setting up
Quick Reference Guide
Warnings, Cautions, and Notes
This guide uses the following conventions:
Warnings
must be followed to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment
c
that also
.
Notes
of your printer.
contain important information and useful tips on the operation
15 Getting to Know Your Printer
Chapter 1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Positioning the continuous paper supply. . . . . . . . . . . . . . . . 1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . 1-6
Attaching the Paper Guide and Paper Separator . . . . . . . . . . . . . . 1-11
Plugging In the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Installing in Windows 95, 98, and NT 4.0. . . . . . . . . . . . . . . . 1-16
Installing in Windows 3.1 and NT 3.5x. . . . . . . . . . . . . . . . . . 1-17
1
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Setting Up the Printer 1-1
Unpacking the Printer
Besides this guide, your printer box should include EPSON
printer software disks, a Notice Sheet, and the following items:
printer
paper guide
paper separator
power cord
screwdriver ribbon cartridge
Note:
Depending on your printer model, the power cord may be permanently
attached to the printer. Also, the shape of the power cord plug varies
depending on the country in which you bought your printer; be sure the
plug you have is the right one for your location.
1-2 Setting Up the Printer
Caution:
c
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet (packed with the
printer) to remove these materials. A screwdriver has been
provided for removing the transportation screw.
Save all packing and protective materials, including the
transportation screw and the protective locking clips on the
paper tension unit, in case you need to ship the printer in the
future. It should always be transported in its original
packaging or equivalent materials.
There are several models of the printer designed for different
voltages, and it is not possible to adjust the printer for use with
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
1
Setting Up the Printer 1-3
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