Epson SC-P800-B, P800-B Service Manual
SC-P800 series
Large Format Color Inkjet Printer
SERVICE MANUAL
SECP14-007
SE Group Confidential (Related Staff Only)
SE Group Confidential (Related Staff Only)
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON
disclaims any and all rights in those marks.
Copyright © 2015 SEIKO EPSON CORPORATION.
352)(66,21$/35,17,1*23(5$7,216',9,6,21
SE Group Confidential (Related Staff Only)
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAI
R PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASI
C SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONI
CS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTI
L
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONI
C COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM
METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATI
NG
PLATE.
IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT
IT TO
THE POWER SOURCE.
3.
ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVI
NG OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAI
NING
THE I
NFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO H
AVE THE
LATEST
VIRUS DEFINITION FILE FOR THE SOFTWARE.
SE Group Confidential (Related Staff Only)
About This Manual
About This Manual: This manual is made for the sole purpose of providing necessary information in order that a serviceperson qualified by Epson performs his / her appropriate
repair / maintenance for the applicable Epson’s products. You shall not use this manual out of this purpose.
This manual is Epson’s confidential information. When you use this manual, you shall hold it in strict confidence and shall not disclose to any third party without prior consent of
Epson.
The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 5.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.
CHAPTER 6.APPENDIX
Provides the following additional information for reference:
•
C
onnectors
• Panel Menu Maps
• ASP
List
•Exploded Diagrams
SE Group Confidential (Related Staff Only)
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components
in question may be adversely affected.
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
Lubrication
SE Group Confidential (Related Staff Only)
Revision Status
Revision Date of Issue Description
A March 27, 2015 First release
B
May 2,2015
• Chapter 4
Added of Figure 4-3,4 to page 211.
Changed of text to page 211.
Replacement of Figure 4-5,6,7,8 to page 212.
SC-P800 series Revision B
7
SE Group Confidential (Related Staff Only)
Contents
Chapter 1 PRODUCT DESCRIPTION
1.1 Product Description ............................................................................................ 11
1.2 Basic Specifications ............................................................................................ 12
1.2.1 Basic Specifications ................................................................................... 12
1.2.2 Electric Specifications ............................................................................... 13
1.2.3 Ink Specifications ...................................................................................... 13
1.3 Printing Specifications ........................................................................................ 14
1.3.1 Paper Feed Specifications .......................................................................... 14
1.3.2 Paper Feeder Specifications ....................................................................... 14
1.3.3 Supported Media ........................................................................................ 15
1.3.3.1 Epson Special Media Table ................................................................ 15
1.3.3.2 Usable Commercially Available Paper Size ...................................... 17
1.3.4 Printable area ............................................................................................. 20
1.3.5 Borderless Printing Specification .............................................................. 21
1.4 Hardware Specifications ..................................................................................... 22
1.4.1 Dimensions and Weight ............................................................................. 22
1.4.2 Installation Room Requirement ................................................................. 22
1.4.3 Part Names ................................................................................................. 23
1.5 Control Panel Specifications .............................................................................. 25
1.5.1 Control panel ............................................................................................. 25
1.5.2 Menu Descriptions ..................................................................................... 28
1.5.3 Inspection Mode ........................................................................................ 32
Chapter 2 TROUBLE SHOOTING
2.1 Overview ............................................................................................................ 34
2.1.1 Preliminary Check ..................................................................................... 34
2.1.1.1 Before performing troubleshooting .................................................... 34
2.1.1.2 Check for the usage environment ....................................................... 34
2.1.1.3 Recurrence check of the trouble ......................................................... 34
2.1.1.4 Check for the counter values/history .................................................. 34
2.1.1.5 Test print check .................................................................................. 34
2.1.2 Troubleshooting Procedure ........................................................................ 35
2.1.3 Procedure after troubleshooting ................................................................. 35
2.1.3.1 If the trouble has been successfully solved ........................................ 35
2.1.3.2 If necessary to escalate the trouble case ............................................. 35
2.2 Remedies for Maintenance Requests ................................................................. 36
2.3 Remedies for Service Call Error ........................................................................ 37
2.4 Remedies for Print Quality Troubles .................................................................. 44
2.5 Trouble on Paper Feeding .................................................................................. 47
2.6 Other Troubles .................................................................................................... 48
2.7 Trouble on Service Program ............................................................................... 49
2.8 Trouble on NVRAM Viewer .............................................................................. 50
Chapter 3 DISASSEMBLY & ASSEMBLY
3.1 Overview ............................................................................................................ 52
3.1.1 Precautions ................................................................................................. 52
3.1.2 Cautions after assembling .......................................................................... 54
3.1.3 Orientation Definition ................................................................................ 54
3.1.4 Recommended Tools ................................................................................. 55
3.2 Parts Diagram ..................................................................................................... 56
3.3 Disassembly Flowchart ...................................................................................... 62
3.4 Disassembly and Assembly Procedure ............................................................... 68
3.4.1 Preparation for servicing ........................................................................... 68
3.4.1.1 Unlocking the CARRIAGE, ASSY. manually ................................... 68
3.4.2 Consumable ............................................................................................... 69
3.4.2.1 Ink Cartridge ...................................................................................... 69
3.4.2.2 Maintenance Cartridge ....................................................................... 70
3.4.3 Housing ...................................................................................................... 71
3.4.3.1 COVER, IH, ASSY. ........................................................................... 71
3.4.3.2 HOUSING, REAR, ASSY. ................................................................ 72
3.4.3.3 HOUSING, FRONT, LEFT ............................................................... 74
3.4.3.4 HOUSING, FRONT, RIGHT, UPPER .............................................. 75
3.4.3.5 COVER, WB ...................................................................................... 76
3.4.3.6 COVER, PRINTER ............................................................................ 77
3.4.3.7 PAPER, SUPPORT, ASSY. ............................................................... 78
3.4.3.8 Cover, Panel ....................................................................................... 79
3.4.3.9 HOUSING, LEFT .............................................................................. 80
SC-P800 series Revision B
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SE Group Confidential (Related Staff Only)
3.4.3.10 HOUSING, RIGHT .......................................................................... 81
3.4.3.11 Housing, Front, Support/Hinge, Cover, IC ...................................... 82
3.4.3.12 HOUSING, FRONT, UPPER .......................................................... 83
3.4.3.13 OPERATION, PANEL, ASSY. ....................................................... 84
3.4.3.14 HOUSING, UPPER .......................................................................... 85
3.4.3.15 COVER, HOUSING, LOWER ........................................................ 87
3.4.3.16 BASE, ENCLOSURE ...................................................................... 88
3.4.3.17 LOCK, COVER, ASSY. .................................................................. 90
3.4.3.18 MAINTENANCE CARTRIDGE SENSOR .................................... 93
3.4.4 Electric Circuit Components ...................................................................... 94
3.4.4.1 BOARD ASSY., MAIN ..................................................................... 94
3.4.4.2 BOARD ASSY., POWER SUPPLY .................................................. 97
3.4.4.3 AC INLET .......................................................................................... 99
3.4.4.4 BOARD ASSY., SUB ...................................................................... 100
3.4.4.5 WiFi, Assy ........................................................................................ 101
3.4.5 Carriage Mechanism / Ink System Mechanism ....................................... 102
3.4.5.1 COVER, CR ..................................................................................... 102
3.4.5.2 PRINT HEAD .................................................................................. 103
3.4.5.3 SCALE, CR ...................................................................................... 107
3.4.5.4 BOARD ASSY., ENCODER ........................................................... 110
3.4.5.5 BOARD ASSY., DETECTOR, PW; B ............................................ 111
3.4.5.6 BELT, CR ......................................................................................... 112
3.4.5.7 PULLEY, DRIVEN, ASSY. ............................................................ 113
3.4.5.8 MOTOR ASSY., APG ..................................................................... 114
3.4.5.9 MOTOR ASSY., CR ........................................................................ 116
3.4.5.10 APG SENSOR ................................................................................ 118
3.4.5.11 CARRIAGE, ASSY. ...................................................................... 119
3.4.5.12 PUMP, CAP ASSY. ....................................................................... 122
3.4.5.13 INK, SYSTEM, ASSY. .................................................................. 125
3.4.5.14 POROUS PAD, TRAY, INK EJECT ............................................. 132
3.4.5.15 POROUS PAD, INK WASTE BOX, RIGHT/
POROUS PAD, INK WASTE BOX, LEFT .................................... 133
3.4.5.16 PRESSURE, PUMP, ASSY. .......................................................... 135
3.4.5.17 CABLE ASSY., ASP ..................................................................... 137
3.4.6 Paper Feed Mechanism ............................................................................ 152
3.4.6.1 STACKER, ASSY. ........................................................................... 152
3.4.6.2 BOARD PAPER TRAY/FRAME, PAPER, EJECT, ASSY ............ 159
3.4.6.3 Rear Paper Guide Assy ..................................................................... 170
3.4.6.4 PAPER, GUIDE, LOWER, L / R ..................................................... 171
3.4.6.5 SCALE, PF, 180 ............................................................................... 172
3.4.6.6 ENCODER, PF, ASSY. ................................................................... 173
3.4.6.7 TIMING BELT, PF .......................................................................... 174
3.4.6.8 MOTOR, RELEASE, ASSY. ........................................................... 176
3.4.6.9 PAPER, DETECTOR, PE, ASF, ASSY .......................................... 179
3.4.6.10 ASF, ASSY. ................................................................................... 180
3.4.6.11 MOTOR ASSY., ASF .................................................................... 184
3.4.6.12 ASF SENSOR ................................................................................ 185
3.4.6.13 RELEASE SENSOR ...................................................................... 186
3.4.6.14 PAPER, DETECTOR, ASSY. ....................................................... 187
3.4.6.15 SHAFT, RELEASE, ASSY. .......................................................... 189
3.4.6.16 PAPER GUIDE, UPPER, ASSY. .................................................. 190
3.4.7 Printer Mechanism ................................................................................... 192
3.4.7.1 Replacing the PRINTER MECHANISM ......................................... 192
Chapter 4 ADJUSTMENT
4.1 Overview .......................................................................................................... 194
4.1.1 Precautions ............................................................................................... 194
4.1.2 Adjustment Items and the Order by Repaired Part .................................. 195
4.1.3 Adjustment Items ..................................................................................... 202
4.1.4 List of Tools/Software/Consumables for Adjustments ........................... 208
4.1.5 Service Program Basic Operations .......................................................... 209
4.2 NV-RAM BACKUP/NVRAM Viewer ............................................................ 210
4.2.1 NVRAM Read Procedure ........................................................................ 210
4.2.2 NVRAM Viewer Basic Operation ........................................................... 211
4.3 ADJUSTMENTS (Individual) ......................................................................... 216
4.4 ADJUSTMENTS (Sequence) ........................................................................... 217
4.5 Installing Firmware .......................................................................................... 218
4.6 Image Print ....................................................................................................... 219
4.7 Counter Reset ................................................................................................... 220
4.8 References ........................................................................................................ 221
4.9 Printer Setting Change ...................................................................................... 222
4.10 CR Related Adjustments ................................................................................ 223
4.10.1 PG Position Adjustment ........................................................................ 223
4.10.2 CR Timing Belt Tension Check ............................................................ 225
4.10.3 APG Function Check ............................................................................. 226
4.10.4 CR Scale Check ..................................................................................... 227
4.10.5 Bi-D Adjustment .................................................................................... 228
4.10.6 PW Adjustment ...................................................................................... 229
4.11 Head Related Checks and Adjustments .......................................................... 231
4.11.1 Head ID Input ........................................................................................ 231
4.11.2 Head Inclination Check & Adjustment (CR direction) ......................... 232
SC-P800 series Revision B
9
SE Group Confidential (Related Staff Only)
4.11.3 Head Slant Check & Adjustment (PF direction) ................................... 236
4.11.4 Cleaning ................................................................................................. 238
4.11.5 Nozzle Check ......................................................................................... 239
4.11.6 Colorimetric Calibration ........................................................................ 240
4.11.6.1 Overview of the Colorimetric Calibration ...................................... 240
4.11.6.2 Adjusting Method of the Colorimetric Calibration ........................ 243
4.11.6.3 Maintenance menu ......................................................................... 253
4.12 Ink Supply Related Checks and Adjustments ................................................ 256
4.12.1 Initial ink charge .................................................................................... 256
4.12.2 Ink Selector Operation Check ................................................................ 257
4.13 Media Feed Related Checks and Adjustments ............................................... 259
4.13.1 PF Timing Belt Tension Check ............................................................. 259
4.13.2 LD Roller Position Adjustment ............................................................. 261
4.13.3 PF Scale Check ...................................................................................... 264
4.13.4 Media Feed Auto Adjustment ................................................................ 265
4.13.5 EJ Adjustment ........................................................................................ 267
4.14 Boards Related Checks and Adjustments ....................................................... 269
4.14.1 Main Board initial setting ...................................................................... 269
4.14.2 RTC Check & Input ............................................................................... 270
4.14.3 Serial Number & USB ID Input ............................................................ 271
4.14.4 MAC Address Input ............................................................................... 272
4.14.5 Initial Ink charge Flag off ...................................................................... 273
4.15 Other Printer Checks and Adjustments .......................................................... 274
4.15.1 CR Motor Measurement ........................................................................ 274
4.15.2 PF Motor Measurement & Automatic Adjustment ............................... 275
4.16 Inspection Mode ............................................................................................. 276
Chapter 5 MAINTENANCE
5.1 Overview .......................................................................................................... 279
5.2 Transportation ................................................................................................... 280
5.3 Exchange Parts ................................................................................................. 281
5.4 Cleaning ............................................................................................................ 282
5.5 Lubrication ....................................................................................................... 284
Chapter 6 APPENDIX
6.1 Block Wiring Diagram ..................................................................................... 294
6.2 Connection Diagram ......................................................................................... 295
6.3 Panel Menu Map ............................................................................................... 299
6.4 Part names used in this manual ........................................................................ 301
6.5 Exploded Diagram/Parts List ........................................................................... 303
SE Group Confidential (Related Staff Only)
C H A P T E R
1
PRODUCT DESCRIPTION
SC-P800 series Revision B
PRODUCT DESCRIPTION Product Description 11
SE Group Confidential (Related Staff Only)
1.1 Product Description
SC-P800 series are large size color inkjet printers that support up to A2 (17”) sized cutsheet paper.
F-Mach (180N x 8-column) print head
Maximum print resolution (dpi): 2880 x 1440
Superior color and monochrome reproducibility with eight colors
UltrachromeK3 ink system, consisting of 4 basic colors (YMCK) with 2
complementary colors and 2 complementary blacks
Automatic switching between black ink modes; Photo black and Matte black.
Requires no user intervention, and ink used during the conversion is remarkably
reduced.
Two manual paper feeders are provided in addition to the ASF (Auto Sheet
Feeder)
Front manual feeder: Supports thick paper having a thickness of up to 1.5
mm.
Roll paper: Feeds paper using the roll paper unit (option).
High speed network and communication supported
100BASE-TX/10BASE-T Network Interface
USB2.0 High Speed Interface
Wireless LAN 802.11b/g/n Network Interface
Borderless printing supported
Equipped with a control panel having a 2.7-inch color touch panel, offering
excellent visibility and operability
Figure 1-1. External View
SC-P800 series Revision B
PRODUCT DESCRIPTION Basic Specifications 12
SE Group Confidential (Related Staff Only)
1.2 Basic Specifications
1.2.1 Basic Specifications
Note "*" : The all 9 ink cartridges can be installed simultaneously. The printer automatically switches
between Photo and Matte black depending on the driver selection while utilizing the same
physical ink channel.
Table 1-1. Basic Specifications
Item Specifications
Maximum paper width 17 inch (43 cm)
Printing method On-demand ink jet method
Printing direction Two-way shortest distance printing with logical seeking
Print Head
Type F-Mach
Number of nozzles 180 Nozzles per color (180 Nozzles x 8 colors)*
Ink
Type
UltrachromeK3 ink system (9 independent ink
cartridges)*
Color of inks
Matte Black*, Photo Black*, Light Black, Light Light
Black, Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid
Light Magenta (Refer to
table1-2 for the alignment
sequence of the cartridges)
Maximum print resolution 2880 dpi × 1440 dpi
Printing function
Borderless printing
Automatic bottom processing
L/4 x 6 Photo high-speed printing
Interface
Ethernet 100BASE-TX/10BASE-T
High-Speed USB
IEEE802.11b/g/n
Temperature
Main body
operation
environment
10 °C to 35 °C
When storing
-20 °C to 40 °C (within 120 hours under 60 °C, and
within 1 month under 40 °C)
Humidity
Main body
operation
environment
20% to 80% (Non condensing)
When storing 5% to 85% (Non condensing)
Operating life of the printer
Until any one of the following conditions is met.
12,000 pages (A2 plain paper fine mode)
1,600,000 paths (carriage movement)
5 years
Table 1-2. Cartridge Alignment Sequence
Row 1 Row 2 Row 3 Row 4 Row 5 Row 6 Row 7 Row 8 Row 9
Matte
Black
(PK)
Photo
Black
(MK)
Light
Black
(LK)
Light
Light
Black
(LLK)
Cyan
(C)
Vivid
Magenta
(VM)
Light
Cyan
(Lc)
Vivid
Light
Magenta
(VLM)
Yellow
(Y)
Switched by an Ink
Selector
Table 1-1. Basic Specifications
Item Specifications
SC-P800 series Revision B
PRODUCT DESCRIPTION Basic Specifications 13
SE Group Confidential (Related Staff Only)
1.2.2 Electric Specifications
Note "* " : Pattern: ISO Bike, Media: plain paper, Mode:Default(720x360), Media size: A2, Printing size:
414 x 517.5mm
1.2.3 Ink Specifications
Table 1-3. Electric Specifications
Item
Specification
100/120V Model 220/240V Model
Rated voltage 120 VAC 220 to 240 VAC
Input voltage range 108 to 132 VAC 198 to 264 VAC
Rated frequency 50 to 60Hz
Input frequency range 49.5 to 60.5Hz
Rated current 0.6 A 0.3 A
Power
consumption
Operating* Approx. 21 W Approx. 21 W
Ready mode Approx. 5.8 W Approx. 5.8 W
Sleep mode Approx. 1.8 W Approx. 1.8 W
Power OFF Approx. 0.3 W Approx. 0.5 W
Table 1-4. Ink Specifications
Item Specification
Form Exclusive ink cartridge
Pigment ink
colors
Black system: Matte Black, Photo Black, Light Black, Light Light Black
Color system: Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid Light
Magenta
Cartridge life See the date printed on the package (at normal temperature)
Guaranteed life
after
installation
6 month (after mounted in the printer)
Storage
Uninstalled (packed): -20 to 40 °C (within 1 month under 40 °C)
Installed: -20 to 40 °C (within 1 month under 40 °C)
Transporting (packed): -20 to 60 °C
(within 1 month under 40 °C, and within 72 hours under 60 °C)
Dimensions 700ml: W30 x L93 x H70 mm
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 14
SE Group Confidential (Related Staff Only)
1.3 Printing Specifications
1.3.1 Paper Feed Specifications
1.3.2 Paper Feeder Specifications
SC-P800 series support three types of paper feeding methods; ASF, Front Manual
Feed, and Roll Paper Feed. The paper size and thickness for each of the methods are
shown in the table below. For paper type and feeder capacity, refer to
"1.3.3 Supported
Media" (p15).
Item Specification
Paper feed method Friction feed
Minimum pitch of paper feed 2.94 µm (1/8640 inch)
Paper feed
Rear ASF
Front manual feed
Rear roll paper
Paper feed speed 25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec)
Paper Feed
Method
Paper Size
Thickness
(mm)
Width (mm) Length (mm)
Standard paper
(mm)
ASF 89 to 431.8 127 to 950 L/4”x6” to A2/USC 0.08 to 0.3
Front Manual Feed
(Fine art media)
203.2 to 431.8 254 to 950 A4/8”x10” to A2/USC 0.29 to 0.7
Front Manual Feed
(Board media)
203.2 to 431.8 254 to 594 A4/8”x10” to A2/USC 0.7 to 1.5
Roll paper 329 to 431.8 55 to 1117.6
A3+/8”x10” to A2/
USC
0.25 to 0.7
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 15
SE Group Confidential (Related Staff Only)
1.3.3 Supported Media
1.3.3.1 Epson Special Media Table
CUT SHEET
Note "*1": Borderless: Describes whether borderless printing is available.
"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
"*3": May not be available depending on the area of purchase.
Table 1-5. Cut sheet Media Table
Paper Type Media Type (Printer Driver) Size Capacity Source Borderless
*1
Black ink
*2
ICC Profile
Premium Glossy Photo Paper Epson Premium Glossy
13 x 18 cm (5 x 7 in.)
30
Auto sheet feeder ✔ PK SC-P800 Series Epson Premium Glossy.icc
10 x 15 cm (4 x 6 in.)
A4
16:9 wide size
(102 x181 mm) *
3
20
A3
10
A3+
A2 1
Photo Paper Glossy Photo Paper Glossy
13 x 18 cm (5 x 7 in.)
30 Auto sheet feeder
✔ PK SC-P800 Series Photo Paper Glossy.icc10 x 15 cm (4 x 6 in.)
A4
Premium Semigloss Photo Paper Epson Premium Semigloss
10 x 15 cm (4 x 6 in.)
30
Auto sheet feeder
✔ PK
SC-P800 Series Epson Premium
Semigloss.icc
A4
A3
10
A3+
A2 1
Archival Matte Paper Epson Archival Matte
A4 30
Auto sheet feeder
✔ MK SC-P800 Series Epson Archival Matte.icc
A3
10
A3+
A2 1
Matte Paper Heavy-weight Epson Archival Matte
A4 30
Auto sheet feeder
✔ MK SC-P800 Series Epson Archival Matte.iccA3
10
A3+
Photo Quality Inkjet Paper Epson Photo Quality Ink Jet
A4 60
Auto sheet feeder --- MK SC-P800 Series Standard.icc
A3
50
A3+
A2 10
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 16
SE Group Confidential (Related Staff Only)
ROLL PAPER
All paper loading methods are for roll paper.
Note "*1": Borderless: Describes whether borderless printing is available.
"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/
MK: Matte Black
Watercolor Paper - Radiant White
Watercolor Paper RadiantWhite
A3+ 1
Front manual feed
(fine art media)
✔ MK
SC-P800 Series Watercolor Paper-Radiant
White.icc
Velvet Fine Art Paper Velvet Fine Art Paper
A3
1
Front manual feed
(fine art media)
✔ MK SC-P800 Series VelvetFineArtPaper.iccA3+
A2
UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper
A3+
1
Front manual feed
(fine art media)
✔
MK
SC-P800 Series UltraSmooth FineArt
Paper.icc
A2 ---
Epson Proofing Paper White
Semimatte
Epson Proofing Paper White
Semi-matte
A3+ 1 Auto sheet feeder ✔ PK
SC-P800 Series Epson Proofing Paper White
Semi-matte.icc
Premium Ink Jet Plain Paper plain papers A4 80 Auto sheet feeder ✔ PK/MK SC-P800 Series Standard.icc
Bright White Inkjet Paper plain papers A4 80 Auto sheet feeder ✔ PK/MK SC-P800 Series Standard.icc
Table 1-5. Cut sheet Media Table
Paper Type Media Type (Printer Driver) Size Capacity Source Borderless
*1
Black ink
*2
ICC Profile
Table 1-6. Roll Paper Media Table
Paper Type Media Type (Printer Driver) Size Core Borderless*1Black ink
*2
ICC Profile
Premium Glossy Photo Paper (250) Epson Premium Glossy 406 mm/16" 3 inch
✔ PK
SC-P800 Series Epson Premium
Glossy.icc
Premium Semigloss Photo Paper (250) Epson Premium Semigloss 406 mm/16" 3 inch
✔ PK
SC-P800 Series Epson Premium
Semigloss.icc
Premium Luster Photo Paper (260) Epson Premium Luster
329 mm (A3+)
3 inch
✔ PK
SC-P800 Series Epson Premium
Luster.icc
406 mm/16"
Premium Semimatte Photo Paper (260) Epson Premium Semigloss 406 mm/16" 3 inch
✔ PK
SC-P800 Series Epson Premium
Semigloss.icc
Enhanced Matte Paper Epson Archival Matte 432 mm/17" 3 inch
✔ MK SC-P800 Series Archival Matte.icc
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 17
SE Group Confidential (Related Staff Only)
1.3.3.2 Usable Commercially Available Paper Size
This printer supports the following paper specifications for non-Epson media.
CUT SHEET
Note "*1": Borderless: Describes whether borderless printing is available.
"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
"*3": The maximum length you can set in the printer driver is 15 m.
"*4": May not be available depending on the media being used. Contact the manufacturer of the media for more details.
C A U T I O N
Do not use paper that is wrinkled, scuffed, torn, or dirty.
Although plain paper and recycled paper manufactured by
other companies can be loaded and fed in the printer as long as
they meet the following specifications, Epson cannot guarantee
the print quality.
Although other paper types manufactured by other companies
can be loaded in the printer as long as they meet the following
specifications, Epson cannot guarantee the paper feeding and
print quality.
Table 1-7. Cut sheet Media Table
Item Paper Type Driver Media Types Size
Number of
Sheets
Paper thickness Loading Method Borderless
*1
Ink Type
*2
Plain Paper Cut sheets
See the manual supplied with the
paper and adjust settings as
appropriate.
A6
Up to 12 mm
total
thickness
0.08 mm to 0.11 mm
(64 to 90 g/m
2
)
Auto sheet feeder --- PK/MK
A5
B5
A4
Letter
Legal
Up to 5 mm
total
thickness
B4
A3
A2
Non-standard sizes
W: 89 mm to 431.8mm
L: 127 mm to 950mm*
3
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PRODUCT DESCRIPTION Printing Specifications 18
SE Group Confidential (Related Staff Only)
Thick paper
Cut sheets
See the manual supplied with the
paper and adjust settings as
appropriate.
A4
1 0.29 mm to 0.7 mm
Front manual feed tray (fine
art media
✔
*4
PK/MK
Letter
Legal
---
Half Letter
28 to 43 cm (11 to 17 in.)
✔
*4
43 to 56 cm (17 to 2 in.)
JIS B4
---
JIS B3
254 to 305 mm (10 to 12 in.)
✔
*4
A3
A3+
279 to 356 mm (11 to 14 in.)
30 to 30 cm (12 to 12 in.)
36 to 43 cm (14 to 17 in.) ---
41 to 51 cm (16 to 20 in.)
✔
*4
A2
Non-standard sizes
W: 89 mm to 431.8mm
L: 127 mm to 950mm*
3
Cut sheets
See the manual supplied with the
paper and adjust settings as
appropriate.
A4
1 1.2 mm to 1.5 mm
Front manual feed tray (poster
board)
--- PK/MK
Letter
Legal
Half Letter
28 to 43 cm (11 to 17 in.)
43 to 56 cm (17 to 22 in.)
JIS B4
JIS B3
254 to 305 mm (10 to 12 in.)
A3
A3+
279 to 356 mm (11 to 14 in.)
30 to 30 cm (12 to 12 in.)
36 to 43 cm (14 to 17 in.)
41 to 51 cm (16 to 20 in.)
A2
Non-standard sizes
W: 89 mm to 431.8mm
L: 127 mm to 950mm*
3
Table 1-7. Cut sheet Media Table
Item Paper Type Driver Media Types Size
Number of
Sheets
Paper thickness Loading Method Borderless
*1
Ink Type
*2
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 19
SE Group Confidential (Related Staff Only)
ROLL PAPER
Note "*1": Borderless: Describes whether borderless printing is available.
"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
"*3": You can specify and perform borderless printing; however, the print quality may decline or margins may appear due to the paper expanding or contracting.
"*4": The maximum length you can set in the printer driver is 15000 mm.
Table 1-8. Roll paper Media Table
Item Driver Media Types Size Paper thickness Roll Core Size Borderless*
1
Ink Type*
2
Roll paper
See the manual supplied with the paper
and adjust settings as appropriate.
13 to 17 inches wide
W: 329 to 431.8 mm
L: 55 to 1117.6 mm*
4
0.25 mm to 0.7 mm 2 inches/3 inches ✔*
3
PK/MK
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 20
SE Group Confidential (Related Staff Only)
1.3.4 Printable area
Normal print
Note "*1": 0 mm for continuous print jobs.
"*2": 14 mm when Print Page Line on the control panel is set to On.
Borderless print
Note "* " : 0 mm for continuous print jobs.
Figure 1-2. Printable area
Table 1-9. Printable area (normal print)
Item
Dimension
Cut sheet Board paper Fine art paper Roll paper
TM (top margin) 3 mm 20 mm 3 mm 50 mm*
1
BM (bottom margin) 3 mm 20 mm 15 mm 19 mm*
2
LM (left margin) 3 mm 3 mm 3 mm 3 mm
RM (right margin) 3 mm 3 mm 3 mm 3 mm
Table 1-10. Printable area (borderless print)
Item
Dimension
Cut sheet Board paper Fine art paper Roll paper
TM (top margin) 0 mm 0 mm 0 mm 50 mm*
BM (bottom margin) 0 mm 0 mm 0 mm 14 mm
LM (left margin) 0 mm 0 mm 0 mm 0 mm
RM (right margin) 0 mm 0 mm 0 mm 0 mm
PW
LM RM
TM
BM
PL
Printable area
Paper feed direction
SC-P800 series Revision B
PRODUCT DESCRIPTION Printing Specifications 21
SE Group Confidential (Related Staff Only)
1.3.5 Borderless Printing Specification
The following media sizes are supported for borderless printing. For paper type and
feeder capacity, refer to
"1.3.3 Supported Media" (p15).
Table 1-11. Borderless Printing Specification
Paper Type Size
A4 210 mm × 297 mm
A3 297 mm × 420 mm
A3+ 329 mm × 483 mm
A2 420 mm × 594 mm
Letter 8.5 inch × 11 inch
28 × 43 cm 11 inch × 17 inch
43 × 56 cm 17 inch × 22 inch
100 × 148 mm 100 mm × 148 mm
9 × 13 cm 3.5 inch × 5 inch
10 × 15 cm 4 inch × 6 inch
13 × 18 cm 5 inch × 7 inch
13 × 20 cm 5 inch × 8 inch
16:9 wide size 102 mm × 181 mm
20 × 25 cm 8 inch × 10 inch
254 × 305 mm 10 inch × 12 inch
279 × 356 mm 11 inch × 14 inch
30 × 30 cm 12 inch × 12 inch
41 × 51 cm 16 inch × 20 inch
13 inch (329 mm) roll paper 329 mm
16 inch roll paper 406 mm
16.5 inch (42 cm) roll paper 420 mm
17 inch roll paper 432 mm
SC-P800 series Revision B
PRODUCT DESCRIPTION Hardware Specifications 22
SE Group Confidential (Related Staff Only)
1.4 Hardware Specifications
This section provides the printer dimensions and shows the main components.
1.4.1 Dimensions and Weight
Dimensions
Storage dimensions
(W) 684 mm × (D) 376 mm × (H) 250 mm
(W) 684 mm × (D) 586 mm × (H) 286 mm
*
Normal dimensions
(W) 684 mm × (D) 963 mm × (H) 550 mm
(W) 684 mm × (D) 769 mm × (H) 286 mm
*
Note"*":When optional items are attached
Weight
Approx. 19.5kg (without ink cartridges)
1.4.2 Installation Room Requirement
Figure 1-3. Installation space
NOTE: When printing on poster board, leave a space of at least 430 mm in behind
the printer.
100 mm
100 mm
1030 mm
550 mm
270 mm
884 mm
※
SC-P800 series Revision B
PRODUCT DESCRIPTION Hardware Specifications 23
SE Group Confidential (Related Staff Only)
1.4.3 Part Names
FRONT SIDE
Figure 1-4. Front side
Table 1-12. Front side
No. Name
1 Paper support
2 Edge guide
3 Printer cover
4 Ink cartridge cover
5 Front cover
6 Output tray
7 Front manual feed tray
8 Maintenance cartridge cover
9 Control panel
10 Print head
11 Paper support edge guide
12 Auto sheet feeder
SC-P800 series Revision B
PRODUCT DESCRIPTION Hardware Specifications 24
SE Group Confidential (Related Staff Only)
BACK SIDE
.
Figure 1-5. Back side
Table 1-13. Back side
No. Name
1 Rear support
2 Roll paper feeder
3 Airflow vents
4 USB port
5 LAN port
6 Status light
7 Data light
8 AC inlet
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 25
SE Group Confidential (Related Staff Only)
1.5 Control Panel Specifications
1.5.1 Control panel
OPERATION PANEL
Figure 1-6. Operation panel
Table 1-14. Operation panel
Name Function
1 Power light
On: The power is on.
Off: The power is off.
2 Power button Turns the power on and off.
3 Back button
Press to return to the previous screen while the Menu is
displayed.
4 Screen
Displays the printer's status, menus, error messages, and so
on.
5 up and down buttons
Press to select menu items and setting values when a menu
is displayed.
6 Home button Display the home screen.
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 26
SE Group Confidential (Related Staff Only)
HOME SCREEN
Home Screen View
Figure 1-7. Home screen
Table 1-15. LCD
Name Function
1 Status icon
Indicates that the home screen is displayed.
Indicates the selected Load Guide using the following
icons.
Turns on when Thick Paper is set to On.
Indicates that the ink is running low or the maintenance
cartridge is running out of space. Prepare a new cartridge.
Indicates the selected black ink using the following icons.
Auto sheet
feeder
Fine art media
Poster board Roll paper
Photo black
ink
Matte black
ink
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 27
SE Group Confidential (Related Staff Only)
1 Status icon
Displayed when connected to a wired LAN.
Displays the operation mode, radio wave status, and
connection status for the wireless LAN.
The icon is not displayed when the wireless LAN is
disconnected.
The number of lines indicates the radio wave strength.
The icon changes as shown below depending on the
operation mode.
2
(Load Guide/
Media Setup)
button
Load Guide is displayed when paper is not loaded. You
can continue by checking the selected Load Guide
procedure on the screen.
Media Setup is displayed when paper is loaded. You can
set the Media Size and Media Type.
Table 1-15. LCD
Name Function
Strong Weak
Searching or
unavailable
Infrastructure
mode
Ad hoc mode
Wi-If Direct
mode
Simple AP mode
3
(Ink Remaining
Display) button
Displays the approximate amount of ink remaining and
free space in the maintenance cartridge.
Depending on the status of each cartridge, the icons
change as shown below.
Ink cartridge
Maintenance cartridge
4
(BK Ink
Change) button
You can change from one type of black ink to another.
5
(Network
Summary
Display) button
Displays the status of the printer's connection to the
computer. You can also display Wi-Fi/Network Settings
and so on directly from the Menu.
6 (Setup) button
You can perform printer maintenance and adjust printer
settings.
7
(Cut/Eject)
button
You can eject paper that has been loaded.
The following can be performed when roll paper is
loaded.
Move the end of the printed section to the cutting
position
Eject roll paper after moving the end of the printed
section to the cutting position
Eject roll paper
Table 1-15. LCD
Name Function
No error Ink low
No error The
Maintenance
Box is nearing
the end of its
service life.
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 28
SE Group Confidential (Related Staff Only)
1.5.2 Menu Descriptions
Set up menu
Table 1-16. Set up menu
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Maintenance
Print Head Nozzle Check
Check whether the print head nozzles are clogged. Visually confirm the printed check pattern, and perform
head cleaning if there are any blurred or missing sections.
Print Head Cleaning
Perform head cleaning if you notice banding or gaps in the print results. Cleans the print head to improve the
print quality.
Heavy Head Cleaning
Use this if nozzles are clogged even after performing Print Head Cleaning several times. Note that this
consumes more ink than Print Head Cleaning.
Paper Guide Cleaning Select this option to pass (feed and eject) plain paper through the printer and clean the rollers.
Thick Paper
On This option is only available when printing from a smart device.
Set this if print results are scuffed or smeared. When this is set to On, print speed may slow down. Only use
this if scuffing occurs. When the printer is turned off, this setting returns to Off.
Off
Print Head Alignment
If print results appear grainy or out of focus, perform Print Head Alignment to correct the print
misalignment.
System
Administration
Check network information.
Network Status
Wi-Fi/Network Status
Wi-Fi Direct Status
Google Cloud Print Status
Print Status Sheet
Configuration Status Sheet
Prints an information sheet for the current status and settings.Supply Status Sheet
Usage History Sheet
System
Administration
Printer Settings
Paper Source
Settings
Paper Setup Display
On Automatically displays the media setup screen when paper is loaded.
When this is Off, AirPrint is unavailable. Also, Error Notice from Paper Source
Settings becomes Off.
Off
Error Notice
On
Set whether or not to display an error if the paper size or type differ from the printer
settings.
Off
Paper Skew Check
On This option only takes effect with fine art media and poster board. Select On to display an error in the control
panel’s screen when the paper is fed in at a slant. On is recommended, as feeding the paper at a slant can
cause the paper to jam.
Off
Horizontal Centered
On When this is set to On, even if the print position moves on the loaded paper due to a cutting error or paper
feed error, the printer detects the width of the paper and the image is adjusted and printed in the center. Even
if there is a paper cutting error or print position error, the margins are still set evenly on the left and right.
Off
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 29
SE Group Confidential (Related Staff Only)
System
Administration
Printer Settings
Print Page Line
On
When this is set to On, a dotted line is printed on the roll paper.
Off
Paper Size Check
On Select whether or not (On/Off) to detect the paper width. When this is set to Off, printing may be performed
beyond the edges of the paper. If printing is performed beyond the edges of the paper, the inside of the printer
will be soiled with ink. We recommend setting this to On. When selecting Off, borderless printing can not be
performed.
Off
BK Ink Auto Change
On
When this is set to On, the black ink is changed automatically using the Media Type selected in the printer
driver.
Off
Common Settings
LCD Brightness 1 to 9 You can adjust the brightness of the screen in nine stages.
Sound
Button Press
High
Set whether or not to play a sound and the volume for operation sounds, error sounds,
and done sounds.
Medium
Low
Off
Error Notice
High
Medium
Low
Off
CompletionNotice
High
Medium
Low
Off
Sleep Timer 1 to 240 mins.
Set the time to switch to sleep mode (energy saving mode) when the printer is not operated for a continuous
period.
Power Off Timer
Off
Set whether or not to turn off the printer automatically, as well as setting the time until the printer
automatically turns off when no printer operations are performed for a continuous period. The default setting
varies depending on the area of use.
30minutes
1h
2 h
4 h
8h
12h
Table 1-16. Set up menu
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
SC-P800 series Revision B
PRODUCT DESCRIPTION Control Panel Specifications 30
SE Group Confidential (Related Staff Only)
System
Administration
Common Settings
Date/Time Settings
Date/Time Set the date and time.
Time Difference
Set the time difference from Coordinated Universal Time (UTC). Default: Since this is set to ±0:00, it does
not normally need to be changed.
Language
English
Select the language for the screen display. The default setting varies depending on the area of use.
French
Italian
German
Spanish
Portuguese
Dutch
Russian
Simplified Chinese
Traditional Chinese
Korean
Operation Timer Out
On
You are returned to the Home screen if no operations are performed for three minutes on each menu.
Off
Wi-Fi/Network
Settings
Wi-Fi/Network Status Print a network status sheet. View network settings and connection status.
Table 1-16. Set up menu
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
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