Epson P600 User Manual

Epson
®
SureColor
®
P600 User's Guide

Contents

SureColor P600 User's Guide................................................................................................................... 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 12
Status Icons .............................................................................................................................. 14
Product Parts Locations ..................................................................................................................... 17
Product Parts - Front ..................................................................................................................... 18
Product Parts - Inside .................................................................................................................... 19
Product Parts - Back...................................................................................................................... 20
The Power Off and Sleep Timers ....................................................................................................... 20
Changing the Power Off Timer Setting from the Control Panel...................................................... 21
Changing the Power Off Timer Setting - Windows......................................................................... 22
Changing the Power Off Timer Setting - OS X............................................................................... 23
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 24
Using the Epson iPrint Mobile App ................................................................................................ 25
Using AirPrint .................................................................................................................................... 26
Using Google Cloud Print................................................................................................................... 26
Setting Up Google Cloud Print on a Chromebook ......................................................................... 27
Wi-Fi or Wired Networking........................................................................................................................ 29
Wi-Fi Infrastructure Mode Setup......................................................................................................... 29
Selecting Wireless Network Settings from the Control Panel ........................................................ 30
Wi-Fi Direct Mode Setup .................................................................................................................... 32
Wi-Fi Protected Setup (WPS)............................................................................................................. 36
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Printing a Network Status Sheet......................................................................................................... 37
Changing or Updating Network Connections ..................................................................................... 38
Accessing the Web Config Utility................................................................................................... 38
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 39
Loading Media ........................................................................................................................................... 41
Loading Paper in the Sheet Feeder.................................................................................................... 41
Loading Fine Art Media ...................................................................................................................... 44
Loading Posterboard and Thick Media............................................................................................... 48
Loading Roll Paper............................................................................................................................. 52
Cut Sheet Media Loading Capacity .................................................................................................... 57
Available Epson Papers ..................................................................................................................... 59
Borderless Paper Type Compatibility ................................................................................................. 65
Paper or Media Type Settings - Product Software.............................................................................. 66
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 68
Paper or Media Type Settings - Control Panel............................................................................... 68
Selecting the Default Paper Setup Display and Error Notice Settings ................................................ 70
Printing from a Computer ......................................................................................................................... 72
Printing with Windows ........................................................................................................................ 72
Selecting Basic Print Settings - Windows ...................................................................................... 72
Paper Configuration Options - Windows ................................................................................... 75
Advanced B&W Photo Options - Windows................................................................................ 76
Print Quality Options - Windows ............................................................................................... 77
Color Management Options - Windows .................................................................................... 77
Advanced Color Controls - Windows ........................................................................................ 79
Paper Source Options - Windows ............................................................................................. 79
Using Layout Manager - Windows Only .................................................................................... 81
Selecting Print Layout Options - Windows..................................................................................... 87
Reduce/Enlarge Options - Windows ......................................................................................... 88
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Multi-Page Printing Options - Windows..................................................................................... 88
Double-sided Printing Options - Windows................................................................................. 89
Selecting Additional Settings - Windows ....................................................................................... 89
Checking Print Status - Windows.............................................................................................. 93
Saving, Sharing, and Customizing the Printer Settings ................................................................. 93
Saving and Sharing Print Settings - Windows........................................................................... 94
Saving and Sharing Media Settings - Windows......................................................................... 95
Editing Print Setting Displays - Windows .................................................................................. 96
Selecting Default Print Settings - Windows.................................................................................... 98
Changing the Language of the Printer Software Screens............................................................ 100
Changing Automatic Update Options .......................................................................................... 101
Printing with OS X ............................................................................................................................ 102
Selecting Basic Print Settings - OS X .......................................................................................... 102
Advanced Color Settings - OS X ............................................................................................. 108
Output Resolution Settings - OS X.......................................................................................... 110
Print Options - OS X................................................................................................................ 110
Selecting Roll Paper Settings - OS X........................................................................................... 111
Selecting Paper Configuration Settings - OS X............................................................................ 113
Advanced Media Control Options - OS X................................................................................ 113
Selecting Print Layout Options - OS X......................................................................................... 114
Managing Color - OS X................................................................................................................ 114
Color Matching Options - OS X ............................................................................................... 115
Sizing Printed Images - OS X ...................................................................................................... 116
Selecting Printing Preferences - OS X......................................................................................... 116
Printing Preferences - OS X.................................................................................................... 117
Printing Your Document or Photo - OS X..................................................................................... 118
Checking Print Status - OS X .................................................................................................. 118
Printing on CDs/DVDs............................................................................................................................. 120
Loading a CD/DVD........................................................................................................................... 120
Removing a Printed CD/DVD ........................................................................................................... 122
Printing on CDs/DVDs from a Computer .......................................................................................... 123
Starting Epson Print CD - Windows ............................................................................................. 123
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Printing Your CD/DVD Design - Windows ................................................................................... 124
Starting Epson Print CD - OS X .................................................................................................. 125
Printing Your CD/DVD Design - OS X.......................................................................................... 126
Replacing Ink Cartridges ........................................................................................................................ 127
Check Cartridge Status .................................................................................................................... 127
Checking Cartridge Status on the LCD Screen............................................................................ 127
Checking Cartridge Status with Windows.................................................................................... 128
Checking Cartridge Status with OS X .......................................................................................... 130
Purchase Epson Ink Cartridges........................................................................................................ 131
Ink Cartridge Part Numbers ......................................................................................................... 131
Removing and Installing Ink Cartridges............................................................................................ 132
Switch Black Ink Type ...................................................................................................................... 136
Black Ink Type Media List............................................................................................................ 136
Switching the Black Ink Type....................................................................................................... 137
Adjusting Print Quality............................................................................................................................ 138
Print Head Maintenance................................................................................................................... 138
Print Head Nozzle Check............................................................................................................. 138
Checking the Nozzles Using the Product Control Panel ......................................................... 138
Checking the Nozzles Using a Computer Utility...................................................................... 140
Print Head Cleaning .................................................................................................................... 142
Cleaning the Print Head Using the Product Control Panel ...................................................... 142
Cleaning the Print Head Using a Computer Utility................................................................... 144
Print Head Alignment ....................................................................................................................... 146
Aligning the Print Head Using the Product Control Panel ............................................................ 147
Aligning the Print Head Using a Computer Utility......................................................................... 148
Cleaning the Paper Guide ................................................................................................................ 150
Cleaning and Transporting Your Product ............................................................................................. 151
Cleaning Your Product ..................................................................................................................... 151
Transporting Your Product ............................................................................................................... 151
Solving Problems .................................................................................................................................... 158
Checking for Software Updates........................................................................................................ 158
Product Status Messages ................................................................................................................ 159
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Running a Product Check ................................................................................................................ 160
Resetting Control Panel Defaults ..................................................................................................... 161
Solving Setup Problems ................................................................................................................... 162
Noise After Ink Installation ........................................................................................................... 163
Software Installation Problems .................................................................................................... 163
Solving Network Problems ............................................................................................................... 164
Product Cannot Connect to a Wireless Router or Access Point .................................................. 164
Network Software Cannot Find Product on a Network................................................................. 165
Product Does Not Appear in OS X Printer Window...................................................................... 166
Cannot Print Over a Network....................................................................................................... 167
Solving Paper Problems................................................................................................................... 168
Paper Feeding Problems............................................................................................................. 168
Paper Jam Problems in the Sheet Feeder................................................................................... 170
Paper Jam Problems in the Front Manual Feed Tray .................................................................. 171
Paper Jam Problems - Thick Media............................................................................................. 172
Paper Jam Problems - Roll Paper ............................................................................................... 174
Paper Ejection Problems ............................................................................................................. 175
Solving Problems Printing from a Computer..................................................................................... 176
Nothing Prints.............................................................................................................................. 176
Product Icon Does Not Appear in Windows Taskbar ................................................................... 177
Error After Cartridge Replacement .............................................................................................. 177
Printing is Slow ............................................................................................................................ 178
Solving Page Layout and Content Problems.................................................................................... 179
Inverted Image............................................................................................................................. 179
Too Many Copies Print ................................................................................................................ 180
Blank Pages Print ........................................................................................................................ 180
Incorrect Margins on Printout....................................................................................................... 181
Border Appears on Borderless Prints .......................................................................................... 181
Incorrect Characters Print............................................................................................................ 181
Incorrect Image Size or Position.................................................................................................. 182
Slanted Printout........................................................................................................................... 182
Solving Print Quality Problems......................................................................................................... 183
White or Dark Lines in Printout .................................................................................................... 183
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Blurry or Smeared Printout .......................................................................................................... 184
Faint Printout or Printout Has Gaps ............................................................................................. 185
Grainy Printout............................................................................................................................. 186
Incorrect Colors ........................................................................................................................... 187
Solving CD/DVD Problems............................................................................................................... 188
CD/DVD Jam Problems............................................................................................................... 188
Image Not Centered on CD/DVD................................................................................................. 189
Image Does Not Cover Printable Area of Disc............................................................................. 189
Ink Smears on CD/DVD............................................................................................................... 189
Faint Image on CD/DVD .............................................................................................................. 189
Uninstall Your Product Software....................................................................................................... 189
Uninstalling Printing Software - Windows .................................................................................... 190
Uninstalling Product Software - OS X .......................................................................................... 190
Where to Get Help............................................................................................................................ 191
Technical Specifications ........................................................................................................................ 193
Windows System Requirements ...................................................................................................... 193
OS X System Requirements............................................................................................................. 193
Paper Specifications ........................................................................................................................ 194
Printable Area Specifications ........................................................................................................... 195
Ink Cartridge Specifications.............................................................................................................. 200
Dimension Specifications ................................................................................................................. 201
Electrical Specifications ................................................................................................................... 201
Environmental Specifications ........................................................................................................... 202
Interface Specifications .................................................................................................................... 203
Network Interface Specifications ...................................................................................................... 203
Safety and Approvals Specifications ................................................................................................ 203
Notices ..................................................................................................................................................... 205
Important Safety Instructions............................................................................................................ 205
General Printer Safety Instructions.............................................................................................. 205
Ink Cartridge Safety Instructions.................................................................................................. 207
LCD Screen Safety Instructions................................................................................................... 207
Wireless Connection Safety Instructions ..................................................................................... 208
FCC Compliance Statement............................................................................................................. 208
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Trademarks...................................................................................................................................... 209
Copyright Notice............................................................................................................................... 209
A Note Concerning Responsible Use of Copyrighted Materials................................................... 210
Default Delay Times for Power Management for Epson Products ............................................... 210
Copyright Attribution.................................................................................................................... 210
9
SureColor P600 User's Guide
Welcome to the SureColor P600 User's Guide.
For a printable PDF copy of this guide, click here.
11

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights The Touch Screen Adjusting Control Panel Position Changing Touch Screen Language Adjusting the Screen Brightness
Parent topic: Product Basics

Control Panel Buttons and Lights

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1
The power light
2
The home button
3
The power button
4
The back button
5 The touch screen
6 The up and down arrow buttons
Parent topic: Using the Control Panel

The Touch Screen

1 Status icons
2 Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded
3 Opens the ink cartridge menu
4 Changes the black ink type
5 Opens the networking menu
6 Opens the setup menu
7 Ejects paper
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Status Icons
Status Icons
Parent topic: Using the Control Panel
Status icons may be displayed on the touch screen depending on the product's status.
Icons Description
Photo Black ink is selected.
Matte Black ink is selected.
Ink is low.
Displays the status of the Ethernet connection.
Wired or wireless network connection has been established.
Wi-Fi connection has been established. The number of lit bars indicates the connection's signal strength.
Ad hoc connection has been established.
Wi-Fi Direct mode connection has been established.
Simple AP mode connection has been established.
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Icons Description
Auto Sheet Feeder setting is selected (displays in Load Guide).
Fine Art Media setting is selected (displays in Load Guide).
Poster Board setting is selected (displays in Load Guide).
CD/DVD setting is selected (displays in Load Guide).
Roll Paper setting is selected (displays in Load Guide).
Thick Paper setting is set to On.
Parent topic: The Touch Screen

Adjusting Control Panel Position

You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.
15
Parent topic: Using the Control Panel

Changing Touch Screen Language

You can change the language used on the touch screen.
1. Press the home button, if necessary.
2. Press the setup button.
You see a screen like this:
3. Select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Press the down arrow button and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Press the setup button.
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You see a screen like this:
3. Select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings.
5. Select LCD Brightness.
6. Tap the left or right arrows to adjust the screen brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
17

Product Parts - Front

1 Printer cover
2 Front cover
3 Output tray
4 Front manual feed tray
5 Control panel
6 Sheet feeder
7 Edge guide
8 Paper support and extensions
18
9 CD tray
10 Roll paper holders
Parent topic: Product Parts Locations

Product Parts - Inside

1 Ink cartridge cover
2 Ink pad
3 Print head
Parent topic: Product Parts Locations
19

Product Parts - Back

1 AC inlet
2 Vent
3 USB port
4 LAN port
5 Roll paper feed slot
6 Rear paper support and extension
Parent topic: Product Parts Locations

The Power Off and Sleep Timers

The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
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Changing the Power Off Timer Setting from the Control Panel Changing the Sleep Timer Setting from the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X
Parent topic: Product Basics

Changing the Power Off Timer Setting from the Control Panel

You can use the product's control panel to change the time period before the printer turns off automatically.
1. Press the home button, if necessary.
2. Press the setup button.
You see a screen like this:
3. Select System Administration.
4. Select Common Settings.
5. Select Power Off Timer.
6. Select the length of time after which you want the product to automatically turn off when it is not in use.
Parent topic: The Power Off and Sleep Timers
21

Changing the Sleep Timer Setting from the Control Panel

You can use the product's control panel to change the time period before the product enters sleep mode.
1. Press the home button, if necessary.
2. Press the setup button.
You see a screen like this:
3. Select System Administration.
4. Select Common Settings.
5. Select Sleep Timer.
6. Select + or – to select the time period you want before the product goes to sleep. Then select OK.
Parent topic: The Power Off and Sleep Timers

Changing the Power Off Timer Setting - Windows

You can use the printer software to change the time period before the printer turns off automatically.
1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings.
2. Click the Utility tab and select Printer and Option Information.
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You see this window:
3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use.
4. Click Send.
5. When you see the time you selected listed as the Current Printer Setting, click OK.
Parent topic: The Power Off and Sleep Timers

Changing the Power Off Timer Setting - OS X

You can use the printer software to change the time period before the printer turns off automatically.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
2. Select Printer Settings.
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You see this window:
3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting.
4. Click Apply.
5. Close the Printer Settings window.
Parent topic: The Power Off and Sleep Timers

Epson Connect Solutions for Smartphones, Tablets, and More

You can print documents, photos, and web pages from your home or office. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson iPrint Mobile App and Epson Remote Print.
Using the Epson iPrint Mobile App Using Epson Remote Print
Parent topic: Product Basics
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Using the Epson iPrint Mobile App

Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network.
1. Set up your product on a network. See the link below.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software on your Windows computer or laptop, you can print to an Epson Email-enabled product anywhere in the world.
1. Set up your product for network printing. See the link below.
2. Visit epson.com/connect to learn more about Remote Print and how to download the software.
3. Download and install the Remote Print software.
4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
5. Select the print command in your application and choose the Remote Print driver for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
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Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking Loading Media

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Set up your Epson product for network printing. See the link below.
Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup.
1. Connect your device to the same network that your Epson product is using.
2. Print a network status sheet.
26
3. Locate your product's IP address on the network status sheet.
4. Enter the IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Setting Up Google Cloud Print on a Chromebook

Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Setting Up Google Cloud Print on a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
Set up your Epson product for network printing. See the link below.
Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
1. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
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2. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.
3. Click Add Device.
4. Click the Register button that appears next to your product.
5. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.
6. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. For more information on using Google Cloud Print, visit Epson Support.
Parent topic: Using Google Cloud Print
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Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
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3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
1. Press the home button, if necessary.
2. Press the network status icon.
3. Select Wi-Fi Setup.
You see a screen like this:
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