Epson P320A User Manual

Printer Basics
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON, EPSON Stylus, EPSON Photo Stickers, and MicroWeave are registered trademarks and PRINT Image Matching is a trademark of SEIKO EPSON CORPORATION.
EPSON Print Lab, SoundAdvice, EPSON Connection, and EPSON Store are service marks, and EPSON Software, the EPSON Software logo, and PhotoEnhance are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
ii
The E
NERGY STAR
Printed on recycled paper
Copyright © 2001 by Epson America, Inc. 9/01
emblem does not represent EPA endorsement of any product or service.
CPD-12568R1

Contents

WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Your EPSON Print Show Movies and Reference Guide . . . . . . .
Viewing Your EPSON Print Show Movies and Reference Guide . . . . . . . .
PRINTING FROM START TO FINISH . . . . . . . . . . . . . . . . . . . . 7
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Settings You Use Most Often . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing Your Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening Your Photos in Film Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10 13 14 16 18 19 19 20
1 2 2 3 4
8 9
Setting Up Your Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22 23
MAINTAINING YOUR PRINTER . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examining the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25 26 27 27 28
iii
Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32 33 34
SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling and Reinstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . . . .
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36 37 38 39 39 40 41 44 45 46 46 46
iv
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
REQUIREMENTS AND NOTICES . . . . . . . . . . . . . . . . . . . . . . . 49
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E
NERGY STAR
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson America, Inc. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49 50 50 51 52 53 54 54
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Welcome!

Your EPSON Stylus® C60 is the ideal printer for personal or home office use. With resolutions up to 2880 by 720 dpi, you can print anything from reports and resumes to family photos and greeting cards.

About Your Software

The CD-ROM that came with your printer includes all the software you need for printing. (You must have a CD-ROM or DVD drive installed in your computer.) See the Start Here sheet for installation instructions.
Your printer driver runs your printer and lets you control how your documents look. You cant print without it.
Your EPSON® Print Show movies are animated tutorials on loading special paper, replacing ink cartridges, improving print quality, and other basic tasks.
Your on-screen Reference Guide gives you complete information about your printer. (You need a browsersuch as Microsoft® Internet Explorer or Netscape® Navigator,® version 3.0 or laterto view the guide.)
EPSON Software™ Film Factory™ Lite is a photo management program that lets you organize, beautify, and print your photos in a flash (optional).
It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.
1

About Your Documentation

To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, and instructions on:
Viewing your EPSON Print Show movies and Reference Guide
Printing with Windows® or on a Macintosh®
Maintaining the printer
Solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer, see your Print Show movies and Reference Guide, as described on page 3.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Welcome!
2
Notes contain important information about your printer.
Tips contain additional hints for better printing.

Installing Your EPSON Print Show Movies and Reference Guide

Need help loading special paper, replacing ink cartridges, or cleaning the print head? Your printer CD-ROM includes animated printer movies and an on-screen Reference Guide.
You need a browsersuch as Microsoft Internet Explorer 3.0 or later or Netscape Navigator 3.0 or laterto view the Reference Guide. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer CD-ROM.)
Once you install the movies and manual, you can view them whenever you want. Follow these steps to install them:
1. Insert your printer CD-ROM.
2. Do one of the following:
Windows: (If you’re using Windows XP, first click Double-click
My Computer
double-click your CD-ROM or DVD drive icon, then double-click the
EPSON
icon.
start
.)
,
Macintosh: Double-click the
EPSON
icon in the CD-ROM window. (If the folder doesnt open, first double-click your
EPSON
CD-ROM icon.)
The Main Menu appears:
3. Click
4. Click
Install Printer Movies and Manual
Install
.
.
Welcome!
3

Viewing Your EPSON Print Show Movies and Reference Guide

1. Once your printer movies and reference guide are installed, simply double-click the
Printer Information Center
on your desktop to launch the movies and manual. You see this screen:
EPSON
icon
2. Click
Guide.
Print Show
Reference
or
If you click Print Show, you see this menu:
3. Click the topic you want. You see another menu listing the individual Print Show movies.
4. Click the movie you want to watch.
Welcome!
4
The movie opens and plays automatically on your screen:
Go back to the menu
Exit the EPSON Printer Information Center
Pause the movie
Replay the last step
Turn off the narration
As you watch the movie, you can turn the narration off, pause, replay a step, or skip ahead.
When you open the Reference Guide, you see this screen:
Click here to expand the table of contents
Click a topic on the left to expand the table of contents. After expanding the table of contents, you can click on the topic you want to view.
Welcome!
5
If theres a right arrow , click it to view subtopics, then click on a topic to go to
it.
Click the down arrow to close a subtopic list.
Closed list, click to expand
Click to go to topic
If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.
Welcome!
6

Printing From Start to Finish

Before you start, make sure your printer software is installed as described on the Start Here sheet.
No matter what you print, you need to remember two things:
Use the right paper. For the best-looking photos, most vivid colors, and sharpest text, always use EPSON ink jet papers.
Choose the right printer settings. Your printer automatically adjusts itself for each type of paper. Thats why printer settings are important. They tell your printer what kind of paper youre using. So remember to check your printer settings every time you print.
Follow the instructions in these sections:
Loading Paper on page 8
Basic Printing in Windows on page 10
Basic Printing on a Macintosh on page 14
Customizing Your Print Settings on page 16
Selecting the Correct Media Type on page 18
Printing Photos on page 19
7

Loading Paper

Make sure your printer and computer are turned on.
1. Place your paper against the right edge of the sheet feeder, behind the tab.
2. Press in the locking tab on the left edge guide and slide it against the paper.
Load paper behind the tab
Press the locking tab and slide the left edge guide against the paper
3. Pull out the output tray extension.
Follow these guidelines when loading paper:
Always load the short edge first, even when youre printing landscape oriented documents.
Load the printable side face up. Its usually whiter or brighter than the other side.
Load letterhead or preprinted paper into the printer top edge first.
Dont load paper above the arrow on the left edge guide.
See your Print Show movies for instructions on loading various types of paper. Double-click the
Printing From Start to Finish
8
EPSON Printer Information Center
icon on your desktop.

Loading Envelopes

You can load up to 10 envelopes at a time, flap edge first and printable side up. Place the envelopes against the right edge of the sheet feeder, behind the tab. Press the locking tab on the left edge guide and slide it against the envelopes.
Load with the printable side up
Before you print, make sure you choose the correct envelope size as the Paper Size setting. See page 12 (Windows) or page page 14 (Macintosh) for more information.
For best results, press each envelope flat before loading it, or load one envelope at a time.
Printing From Start to Finish
9

Basic Printing in Windows

Heres what to do to print a basic documentsuch as a newsletter or school project. Make sure you have paper in the printer, as described on page 8. After you create your document in a software program, follow these steps to print.
1. From the File menu, click different):
2. Make sure
3. Click the
Options
EPSON Stylus C60 Series
Properties
Preferences
or
button, click it. Then click
Print
. You see a Print window (your window may look
Select your printer here
Click here to open your printer software
is selected.
button. (If you see a
Properties
Preferences
or
Setup, Printer
on the next screen.)
, or
Printing From Start to Finish
10
You see your printer Properties (or Preferences) window.
The most important thing to remember is to set the correct Media Type for the paper youre using.
Select the type of paper you loaded
Select the Ink color
Select Automatic mode
Select higher quality or faster printing
Click OK
4. Make the following settings on the Properties (or Preferences) window:
Choose the paper youre printing on (click the arrow to scroll through the
Media Type
list). If
youre not sure which setting to select, see page 18.
Set the Ink option to
Color
to print a color
document. To print a black text document, click
Black
.
Set the Mode option to
Automatic
. Its the easiest way to get good printing
results on all types of paper.
Set the slider in the Mode box to
Quality
or
Speed
to select high-quality
printing, faster printing, or an in-between setting.
Printing From Start to Finish
11
5. Click the
Paper
tab at the top of the window if you need to change the paper size, number of copies, page orientation, or printable area.
6. Click the
Layout
tab if you want to reduce or enlarge your printed image, print multiple layouts, or add a watermark.
7. Click OK until you see the Print window again.
8. At the Print window, click OK
Print
(or
) to start printing.
For more information about printer settings, click the Help button. Or right-click any item on the screen and then click Whats This?.
Printing From Start to Finish
12
Click OK to start printing
After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.
Click to cancel printing
Click to pause or resume printing
For more information on printingfor example, previewing your printout or adding a watermarksee your on-screen Reference Guide (as described on page 3). Click the
EPSON Printer Information Center
When youre finished using your printer, make sure you press the P power button to turn it off. Never use a power strip or external switch to turn off the printer.
icon on your desktop.

Selecting the Settings You Use Most Often

Your printer settings apply only to the program youre currently using. If you usually print one type of document in different programsfor example, color photos on letter-size paperyou can change the default printer settings for all your programs.
1. Right-click the printer icon on your taskbar (in the lower right corner of your screen).
2. Select
3. Select the default settings you want to use for all your applications. Click OK
Remember that you can always change the settings in your program when you want to print different types of documents.
Printer Settings
page 11.
when youre finished.
. You see your printer Properties window, as shown on
Printing From Start to Finish
13

Basic Printing on a Macintosh

Heres what to do to print a basic documentsuch as a newsletter or school project. Make sure you have paper in the printer, as described on page 8. After you create your document, follow these steps to print.
1. From the File menu, select
2. Make sure
C60 Series
Page Setup
is selected.
. You see the following:
Make sure you see C60 Series
Select your paper size
Select the orientation of your document
If not, you need to select your printer in the Chooser.
3. Select the correct Paper Size, Orientation, and other settings. Then click OK.
4. From the File menu, select
Print
. You see a window like the following:
Select the type of paper you loaded
Select the Ink color
Select Automatic mode
For more information about printer settings, click the ? button.
Printing From Start to Finish
14
Select higher quality or faster printing
5. Make the following settings:
Choose the paper youre printing on (click the arrow to scroll through the
Media Type
list). If youre not sure which setting to select, see page 18.
Set the Ink option to document, click
Set the Mode option to
Black
Color
.
Automatic
results on all types of paper.
Set the slider in the Mode box to printing, faster printing, or an in-between setting.
6. You can also do the following:
Click to reduce or enlarge your image, print multiple layouts, or add a watermark.
Click to turn on background printing.
Click to change the Print button to preview your printout.
Click to check your ink levels. If the red see if one of your ink cartridges is low or empty.
7. Click
Print
to start printing. If you turned on background printing, you see the
EPSON Monitor3 window as shown:
Select your print job, then click here to cancel printing
to print a color document. To print a black text
. Its the easiest way to get good printing
Quality
Speed
or
Preview
to select high-quality
. You can then click it to
b light is on or flashing, check to
Click to check ink levels
If youre not using background printing and you need to cancel printing, hold down the
key and press the . (period) key.
J
Printing From Start to Finish
15
For more information on printingfor example, printing posters or adding a watermarksee your on-screen Reference Guide (as described on page 3).
When youre finished using your printer, make sure you press the P power button to turn it off. Never use a power strip or external switch to turn off the printer.

Customizing Your Print Settings

You can use custom settings for draft printing, color matching, printing at higher resolutions, or selecting a variety of special effects.
1. On the Properties or Preferences window (or the Print window on a Macintosh), click
Custom
, then click the
Custom Settings
list to open it.
2. Select one of these settings:
Text/Graph:
with charts and graphs.
Economy
Printing From Start to Finish
16
Click Custom, then choose from the Custom Settings list or click Advanced.
For printing graphics-intensive documents, like presentations
: For printing rough drafts of text on plain paper. Saves ink.
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