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FF-640
User Manual
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User Manual
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Epson FF-640 User Manual

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FF-640 User's Guide

Contents

FF-640 User's Guide.................................................................................................................................... 7
Scanner Basics............................................................................................................................................ 8
Loading Originals...................................................................................................................................... 16
Scanner Parts Locations ...................................................................................................................... 8
Scanner Parts.................................................................................................................................. 9
Scanner Buttons and Lights........................................................................................................... 11
User Replaceable Epson Scanner Parts ............................................................................................ 14
Changing the Power Off Setting ......................................................................................................... 14
Preparing Photos for Scanning .......................................................................................................... 16
Loading Photos in the Input Tray........................................................................................................ 17
Loading Multiple Sizes of Photos in the Input Tray ........................................................................ 23
Loading a Photo with a Carrier Sheet ............................................................................................ 27
Photo Loading Capacity ................................................................................................................ 30
Loading Documents in the Input Tray................................................................................................. 31
Loading Multiple Sizes of Documents in the Input Tray ................................................................. 36
Document Loading Capacity ......................................................................................................... 40
Loading Plastic Cards in the Input Tray.............................................................................................. 42
Plastic Card Loading Capacity....................................................................................................... 47
Loading Special Documents............................................................................................................... 48
Large or Thick Document Loading Capacity.................................................................................. 53
Scanning .................................................................................................................................................... 55
Starting a Scan from a Scanner Button .............................................................................................. 55
Changing Default Scan Button Settings - Windows....................................................................... 55
Changing Default Scan Button Settings - OS X ............................................................................. 57
Scanning Photos with FastFoto.......................................................................................................... 59
Sharing Photos with FastFoto - Windows ...................................................................................... 63
Uploading Photos with FastFoto - Windows .................................................................................. 64
FastFoto Edit Menu - Windows...................................................................................................... 65
Available FastFoto Settings........................................................................................................... 66
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Scanning with Document Capture Pro and Document Capture.......................................................... 67
Scanning with Epson Scan................................................................................................................. 70
Available Image Adjustments ........................................................................................................ 72
Scanning Special Projects.................................................................................................................. 73
Scanning Two Originals onto One Sheet (Stitching Images) ......................................................... 73
Scanning Multi-Page Originals as Separate Files - Windows ........................................................ 76
Convert Scanned Documents to Editable Text (OCR) ................................................................... 78
Scanning Using OCR - Windows .............................................................................................. 78
Scanning Using OCR - OS X .................................................................................................... 80
Saving a Scan as an Office Format File - Windows ....................................................................... 82
Scanning to a SharePoint Server or Cloud Service ....................................................................... 84
Cleaning and Transporting Your Scanner............................................................................................... 86
Cleaning Your Scanner ...................................................................................................................... 86
Cleaning Inside Your Scanner............................................................................................................ 86
Checking the Scanner Roller Counter ................................................................................................ 89
Replacing the Scanner Rollers........................................................................................................... 90
Replacing the Pickup Rollers......................................................................................................... 91
Replacing the Separation Rollers .................................................................................................. 98
Resetting the Scanner Roller Counter ......................................................................................... 102
Transporting Your Scanner .............................................................................................................. 103
Solving Problems .................................................................................................................................... 105
Scanner Light Status........................................................................................................................ 105
Solving Scanning Problems ............................................................................................................. 106
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 107
Scanner Button Does Not Work as Expected .............................................................................. 107
Scanning Software Does Not Operate Correctly ......................................................................... 107
Cannot Start Epson Scan ............................................................................................................ 108
Original Feeds Incorrectly in Scanner.......................................................................................... 109
Original Jams in Scanner............................................................................................................. 110
Scanning is Slow ......................................................................................................................... 113
Solving Scanned Image Quality Problems ....................................................................................... 113
Image Consists of a Few Dots Only............................................................................................. 114
Straight Lines in an Image Appear Crooked ................................................................................ 114
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Image is Distorted or Blurry ......................................................................................................... 114
Image Colors are Patchy at the Edges ........................................................................................ 115
Image is Too Dark ....................................................................................................................... 115
Scanned Image Colors Do Not Match Original Colors................................................................. 115
Back of Original Image Appears in Scanned Image .................................................................... 116
Scanned Characters are Blurry ................................................................................................... 116
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 116
Ripple Patterns Appear in an Image ............................................................................................ 117
Spots or Lines Appear in All Scanned Images............................................................................. 117
Scanned Image Edges are Cropped ........................................................................................... 118
Uninstall Your Scanner Software...................................................................................................... 119
Uninstalling Scanner Software - Windows................................................................................... 119
Uninstalling Scanner Software - OS X ......................................................................................... 120
Where to Get Help............................................................................................................................ 120
Technical Specifications ........................................................................................................................ 122
Windows System Requirements ...................................................................................................... 122
Mac System Requirements .............................................................................................................. 122
General Specifications ..................................................................................................................... 123
Dimension Specifications ................................................................................................................. 124
Electrical Specifications ................................................................................................................... 124
Environmental Specifications ........................................................................................................... 125
USB Interface Specifications............................................................................................................ 125
Safety and Approvals Specifications ................................................................................................ 126
Notices ..................................................................................................................................................... 127
Important Safety Instructions............................................................................................................ 127
Restrictions on Copying ................................................................................................................... 129
Default Delay Times for Power Management for Epson Products.................................................... 129
Binding Arbitration and Class Waiver ............................................................................................... 130
Trademarks...................................................................................................................................... 133
FCC Compliance Statement............................................................................................................. 133
Copyright Notice............................................................................................................................... 134
libTIFF Software Acknowledgment.............................................................................................. 135
libjpeg-turbo................................................................................................................................. 135
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A Note Concerning Responsible Use of Copyrighted Materials................................................... 136
Copyright Attribution.................................................................................................................... 136
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FF-640 User's Guide
Welcome to the FF-640 User's Guide.
For a printable PDF copy of this guide, click here.
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Scanner Basics

See these sections to learn about the basic features of your scanner.
Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting

Scanner Parts Locations

See these sections to identify the parts on your scanner.
Scanner Parts Scanner Buttons and Lights Page Separation Lever
Parent topic: Scanner Basics
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Scanner Parts

1 Scanner cover
2 Page separation lever
3 Edge guides
4 Input tray extension
5 Input tray
6 Cover open lever
7 Output tray
8 Output tray extension
9 Stopper
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1 Kensington security slot
2 USB port
3 Power inlet
1 AC adapter
2 Power cord
3 USB cable
4 Microfiber cleaning cloths (2)
5 Carrier sheet
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Parent topic: Scanner Parts Locations

Scanner Buttons and Lights

Buttons
1
2
3 scan button
power button
stop button
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Lights
1 Ready light
2 ! error light
Parent topic: Scanner Parts Locations
Related references
Scanner Light Status
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Page Separation Lever

You can scan plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet by adjusting the position of the page separation lever.
Move the separation lever to this position only when scanning plastic cards, folded documents, envelopes, or any document or photo that requires a carrier sheet.
Note: Use a carrier sheet to load small, fragile or irreplaceable photos, valuable original documents, or artwork.
Leave the separation lever in this position to prevent paper jams when scanning batches of photos or standard single- or multiple-page documents.
Parent topic: Scanner Parts Locations
Related tasks
Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents
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Loading a Photo with a Carrier Sheet

User Replaceable Epson Scanner Parts

You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800­GO-EPSON (800-463-7766).
Part Part number
Carrier sheet B12B813431
Roller assembly kit B12B819231
Parent topic: Scanner Basics

Changing the Power Off Setting

You can use the Epson Scan Settings utility to change the time period of inactivity before the scanner turns off automatically.
1. Do one of the following to access the Epson Scan Settings utility:
• Windows 10: Click and select All Apps. Select EPSON, then select EPSON Scan Settings.
• Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, then EPSON Scan, then click EPSON Scan Settings.
• OS X: Open the Applications folder, then open the Epson Software folder and double-click the EPSON Scan Settings icon.
2. Click Energy Saving.
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3. Enter the time period of inactivity before the scanner turns off automatically as the Power Off Timer setting. If you enter a value of 0, the scanner will not turn off automatically.
4. Click OK.
Parent topic: Scanner Basics
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Loading Originals

Follow the instructions here to load your originals into the scanner.
Preparing Photos for Scanning Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents

Preparing Photos for Scanning

FastFoto can best scan batches of photos if they are all the same size. However, FastFoto can scan photos in these sizes in a single batch: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm). To do this, you must group the photos by size.
FastFoto can use common subjects or dates to automatically create meaningful file and folder names when scanning a batch of photos.
FastFoto also allows you to add file names to photos as you scan them. Enter a subject or date when you scan a batch of photos and FastFoto will add the subject or date to the file name of each image. Organizing your photos by subject, date, or location before scanning lets FastFoto add a descriptive file name to every photo in a batch, if desired.
Before scanning multiple photos, organize and clean your photos as described here.
1. Organize your photos by subject, date, or location.
2. Group your photos by size.
3. Fan your stack of photos and make sure they are not stuck together.
Caution: Stuck photos can feed through the scanner at the same time or jam in the scanner, potentially damaging your photos or the scanner.
4. Use a soft, dry cloth to wipe the front and back of your photos to remove dust, dirt, or other particles that could potentially scratch your photos.
Caution: Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. For best results, wipe off the front and back of your photos before
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scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. See the link below for instructions on cleaning the rollers.
Parent topic: Loading Originals
Related tasks
Cleaning Inside Your Scanner Loading Photos in the Input Tray

Loading Photos in the Input Tray

You can load up to 30 photos that meet the scanner's photo specifications in the input tray.
Note: Loading thick photos reduces the maximum number of photos that can be loaded in a single batch.
Before loading multiple photos, prepare the photos as described in the link below.
Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals one at a time using a carrier sheet.
Follow these guidelines when loading photos:
• Do not mix photos and documents.
• Scan photos of the same size in a batch.
• Do not add more photos during scanning.
• The total thickness of the photo stack must be less than 0.3 inch (8 mm) including any curve in the
photos.
• Scan photos larger than 5 × 7 inches (127 × 178 mm) one at a time.
Caution: Do not scan Polaroid photos. Polaroid photos are too thick, and can damage the photo or your scanner.
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1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
Note: If you are scanning large photos, do not flip up the stopper.
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2. Slide the input tray edge guides all the way out.
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3. Check to make sure that the page separation lever is in the position shown here.
Note: To prevent paper jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
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4. Flip your photos so they are facedown.
5. Fan your stack of photos and tap them gently on a flat surface to even the edges.
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6. Load your photos into the center of the input tray facedown, in landscape orientation and top edge first, then slide them in until they meet resistance.
Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
7. Slide the edge guides against the edges of the photos.
Loading Multiple Sizes of Photos in the Input Tray Loading a Photo with a Carrier Sheet Photo Loading Capacity
Parent topic: Loading Originals
Related references
FastFoto Edit Menu - Windows
Related tasks
Preparing Photos for Scanning
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Loading Multiple Sizes of Photos in the Input Tray

You can load different sizes of photos in the input tray at the same time in these sizes: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm). Do not mix photos and documents.
Scan photos larger than 5 × 7 inches (127 × 178 mm) one at a time.
Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals using the included carrier sheet.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
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2. Slide the input tray edge guides all the way out.
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3. Check to make sure that the page separation lever is in the position shown here.
Note: To prevent jams, keep the lever in this position for most types of photos. If you are scanning a photo using a carrier sheet, slide it to the upper position.
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4. Load photos in the center of the input tray in descending order of size with the largest at the back and the smallest at the front. The photos should be facedown, in landscape orientation and top edge first. Center the photos in relation to each other.
Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
5. Slide the edge guides against the edges of the widest photo.
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Parent topic: Loading Photos in the Input Tray
Related references
Photo Loading Capacity
Related tasks
Preparing Photos for Scanning

Loading a Photo with a Carrier Sheet

You can load a large, thick, folded, fragile, or irregularly shaped photo in the input tray using a carrier sheet. Make sure the photo meets the photo loading specifications before loading it.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
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2. Slide the input tray edge guides all the way outward.
3. Insert your photo in the center of the carrier sheet with the printed side facedown and the top edge facing the arrow on the sheet.
4. Load the carrier sheet in the input tray facedown with the arrow leading into the scanner.
5. Slide the carrier sheet into the scanner until it meets resistance.
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6. Slide the edge guides against the edges of the carrier sheet.
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7. Set the page separation lever to the position shown here.
Parent topic: Loading Photos in the Input Tray
Related references

Photo Loading Capacity

Photo Loading Capacity
You can load photos that meet these specifications in your scanner.
Note: Use a carrier sheet to load large or thick photos, fragile or irreplaceable photos, valuable original documents, or artwork.
Photo size Loading capacity
3 × 5 inches (76 × 127 mm) 30 photos (thickness less than 0.009 inch [0.23 mm]
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
without photo curling)
20 photos (thickness between 0.009 and 0.011 inch [0.24 to 0.3 mm] without photo curling)
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Photo size Loading capacity
6 × 8 inches (152 × 203 mm) 1 photo
8 × 10 inches (203 × 254 mm)
Note: You can load up to 30 photos (combined) of the following sizes at the same time: 4 × 6 inches (102 × 152 mm) or 5 × 7 inches (127 × 178 mm).
Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner:
• Polaroid or self-processed photos
• Sticky photos
• Photos thicker than .011 inch (.31 mm)
• Photos larger than 8 × 10 inches (203 × 254 mm)
• Torn photos (unless loaded in carrier sheet)
• Wrinkled photos (unless loaded in carrier sheet)
• Curved photos where the thickness of the stack is greater than .07 inch (2 mm) (unless loaded in
carrier sheet)
Parent topic: Loading Photos in the Input Tray
Related tasks
Loading Multiple Sizes of Photos in the Input Tray Loading a Photo with a Carrier Sheet

Loading Documents in the Input Tray

You can load documents that meet the document specifications in the input tray.
Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals one at a time using a carrier sheet.
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1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
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2. Slide the input tray edge guides all the way out.
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3. Check to make sure that the page separation lever is in the position shown here.
Note: To prevent paper jams, keep the lever in this position for most types of documents.
4. If you are loading a multi-page document, fan your stack of pages and tap them gently on a flat surface to even the edges.
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5. Slide your documents into the input tray as shown until they meet resistance. Make sure the printed side is facedown, in portrait orientation, and top edge first.
Note: If you are loading a paper business card, load it horizontally.
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6. Slide the edge guides against the edges of the document.
Loading Multiple Sizes of Documents in the Input Tray Document Loading Capacity
Parent topic: Loading Originals

Loading Multiple Sizes of Documents in the Input Tray

You can load different sizes of documents in the input tray at the same time. Make sure the documents meet the document specifications of the scanner. Do not mix photos and documents in the input tray.
Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals one at a time using a carrier sheet.
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1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
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2. Slide the input tray edge guides all the way out.
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3. Check to make sure that the scan separation lever is in the position shown here.
Note: To prevent paper jams, keep the lever in this position for most types of documents.
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4. Load the documents in the input tray in descending order of paper size with the largest at the back and the smallest at the front. The documents should be facedown, in portrait orientation, and top edge first. Center the documents in relation to one another.
Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
Note: If you are loading a paper business card, load it horizontally.
5. Slide the edge guides against the edges of the widest document.
Parent topic: Loading Documents in the Input Tray

Document Loading Capacity

You can load documents that meet these specifications in your scanner.
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Paper size Paper weight Paper type Loading capacity
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
10 to 56 lb (40 to 210 g/m²)
Plain paper
Fine paper
Recycled paper
10 lb (40 g/m²): 100 sheets
21 lb (80 g/m²): 80 sheets
56 lb (210 g/m²): 30 sheets
Loading capacity may vary depending on the paper type.
A5 (5.8 × 8.2 inches [148 × 210 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
B5 (7.2 × 10.1 inches [182 × 257 mm])
Business cards Up to 56 lb
(210 g/m²)
Paper business cards
30 cards loaded horizontally
Note: You can load documents of different sizes, up to this size: Letter (8.5 × 11 inches [216 × 279 mm]). However, do not load different-sized large or thick documents, or valuable original documents or artwork.
Caution: Do not load the following types of documents in the scanner, or they may be damaged or may damage the scanner:
• Thermal paper
• Coated paper
• Documents with uneven surfaces, such as embossed documents
• Documents with wet ink
• Ripped, curled, or wrinkled documents
• Documents containing staples or paper clips
• Documents with holes, other than standard hole-punched documents
• Documents that are bound
• Documents with carbon paper backing
• Transparencies
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• Glossy documents
• Carbon paper
• Non-carbon copy paper
• Perforated documents
• Documents with labels or stickers
Parent topic: Loading Documents in the Input Tray

Loading Plastic Cards in the Input Tray

You can load plastic cards that meet the card specifications in the input tray.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
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2. Slide the input tray edge guides all the way out.
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3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is facedown and top edge first.
Note: You can load only one embossed plastic card at a time. Do not load plastic cards vertically.
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4. Slide the edge guides against the edges of the plastic card.
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5. Set the page separation lever to the position shown here.
• When scanning a single embossed plastic card:
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• When scanning up to 3 standard plastic cards:
Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents.

Plastic Card Loading Capacity

Parent topic: Loading Originals
Plastic Card Loading Capacity
You can load original plastic cards that meet these specifications in your scanner.
Type Plastic cards, including embossed cards (ISO7810 compliant)
Size 2.1 × 3.3 inches (56 × 85.6 mm)
Thickness Up to 0.05 inch (1.24 mm) thick, including any embossing
Loading capacity Standard plastic cards: 3
Loading direction Horizontal (long edge first)
Embossed plastic cards: 1
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Note: Plastic cards with glossy surfaces may not scan properly.
Parent topic: Loading Plastic Cards in the Input Tray

Loading Special Documents

You can load a single envelope or large, thick, or folded document in the input tray. Make sure the document meets the specifications for special documents before loading it.
Note: When scanning special documents, turn off the Detect Double Feed setting in Epson Scan. Select Configuration and choose the Document tab to access the setting.
1. Pull up the input tray extension, extend the output tray, and flip up the stopper.
Note: If you are scanning originals longer than this, do not flip up the stopper: Letter (8.5 × 11 inches [216 × 279 mm]).
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2. Slide the input tray edge guides all the way out.
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3. Do one of the following to load your original:
• Load a large or thick document, or an envelope, in the input tray as shown. Make sure the printed
side is facedown and top edge first.
• For a folded document, fold and load the document as shown.
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Caution: Do not load a folded document with the open side facing down.
• For a photo or an irregularly-shaped document, use a carrier sheet to load the document. Do the
following to load the document into the carrier sheet:
• If the original is smaller than the carrier sheet, insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet.
• If the original is larger than the carrier sheet, fold it in half with the sides to be scanned facing out. Position the right side of the original faceup with the top facing the arrow on the sheet.
4. Slide the original into the scanner until it meets resistance.
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5. Slide the edge guides against the edges of the sheet.
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6. Set the page separation lever to the position shown here.
Note: To prevent paper jams, make sure to set the separation lever back to its original position when scanning standard single- or multi-page documents.

Large or Thick Document Loading Capacity

Parent topic: Loading Originals
Large or Thick Document Loading Capacity
You can load one large, thick, or folded document, or one envelope that meets these specifications in your scanner.
Paper type Paper size Paper weight
Plain paper, fine paper, or recycled paper
Width:
2.0 to 8.5 inches (50.8 to 215.9 mm)
Length:
2.0 to 120 inches (50.8 to 3048 mm)
10 to 56 lb (40 to 210 g/m²)
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Paper type Paper size Paper weight
Folded plain paper, fine paper, or recycled paper
Unfolded minimum size:
A6 (4.1 × 5.8 inches [105 × 148 mm])
Unfolded maximum size:
A3 (11.7 × 16.5 inches [297 × 420 mm])
Envelope 3.6 × 6.1 inches (92 × 155 mm) to
4.7 × 10.9 inches (120 × 277 mm)
Irregularly shaped document
(load only in a carrier sheet)
Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm])
Parent topic: Loading Special Documents
13 to 35 lb (50 to 130 g/m²)
Up to 0.015 inch (0.38 mm) thick
13 to 35 lb (50 to 130 g/m²)
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Scanning

You can scan original documents or photos and save them as digital files.
Starting a Scan from a Scanner Button Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan Scanning Special Projects

Starting a Scan from a Scanner Button

You can scan using a button on your scanner. This automatically starts the scanning program you have assigned to the button. By default, pressing the scan button launches the FastFoto software.
Your product automatically selects suitable default scan settings, but you can view or change them as necessary.
1. Make sure you installed the scanner software and connected the scanner to your computer.
2. Load your originals in the scanner.
3. Press the scan button.
The assigned scanning program opens on your computer.
Changing Default Scan Button Settings - Windows Changing Default Scan Button Settings - OS X
Parent topic: Scanning

Changing Default Scan Button Settings - Windows

You can change the program that automatically launches when you push the scan button on your product. By default, the FastFoto software opens when you push the scan button.
Your product automatically selects suitable default scan settings, but you can view or change them as necessary.
1. Do one of the following to assign a program to the scan button.:
• Click the FastFoto icon in the Windows taskbar. If necessary, select the Show hidden icons option to display the icon.
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You see a window like this:
• Open the FastFoto software and select Scan Documents.
You see a window like this:
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Note: The available options depend on the installed software. Additional software may be
available for your product. Select a program and click Choose and Download to launch Software Updater and download additional software and updates.
2. Select the option that matches the type of scanning you will do or the program you prefer to use.
Parent topic: Starting a Scan from a Scanner Button
Related tasks
Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan

Changing Default Scan Button Settings - OS X

You can change the program that automatically launches when you press the scan button on your product. By default, the FastFoto software opens when you push the scan button.
Your product automatically selects suitable default scan settings, but you can view or change them as necessary.
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1. Open the Applications folder and double-click the FastFoto icon.
You see a window like this:
Note: You can also click the FastFoto icon in the Apple menu bar to display a list of available software. The FastFoto software must be running to use this icon.
You see a window like this:
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2. Select an option from the list.
Note: The available options depend on the installed software. Additional software may be available for your product. Select a program and click Choose and Download to launch Software Updater and download additional software and updates.
Parent topic: Starting a Scan from a Scanner Button
Related tasks
Scanning Photos with FastFoto Scanning with Document Capture Pro and Document Capture Scanning with Epson Scan

Scanning Photos with FastFoto

When you scan photos with the FastFoto software, the program automatically saves your scanned images in JPEG format on your computer in the folder you specify. You can select settings and enhancements before you scan, if necessary.
Caution: Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. For best results, wipe off the front and back of your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. See the link below for instructions on cleaning the rollers.
1. Place your photos in the input tray.
2. Do one of the following to start FastFoto:
• Windows 10: Click and select All Apps. Select EPSON Software > FastFoto.
• Windows 8.x: Navigate to the Apps screen and select FastFoto.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > FastFoto.
• OS X: Open the Applications folder and select FastFoto.
You see a window like this:
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Windows
OS X
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3. If you want to change any of the scanning options, click Settings.
4. Click Start Scanning (Windows) or Scan (OS X).
You may see a window like this:
Windows
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OS X
5. If you want, enter a subject and date for this batch of photos. This information is added to the name of each scanned image, as shown in the preview text.
6. If you want to create a new subfolder for the scanned images, select the Create a subfolder for this batch of pictures checkbox.
7. If you do not want to see this window every time you scan, select the Do not prompt me to describe my photos when scanning checkbox.
8. Click Start Scanning.
The scanner scans your photos and prompts you to load more photos. When you are finished, the photos are processed and saved in the location you chose.
After you scan your photos with Windows, you can share, upload, or edit them using FastFoto.
Sharing Photos with FastFoto - Windows Uploading Photos with FastFoto - Windows FastFoto Edit Menu - Windows Available FastFoto Settings
Parent topic: Scanning
Related tasks
Cleaning Inside Your Scanner
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Loading Photos in the Input Tray Changing Default Scan Button Settings - Windows Loading Photos in the Input Tray

Sharing Photos with FastFoto - Windows

You can share photos you have already scanned on Facebook or via email with the FastFoto software.
1. Do one of the following to start FastFoto:
• Windows 10: Click and select All Apps. Select EPSON Software > FastFoto.
• Windows 8.x: Navigate to the Apps screen and select FastFoto.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON Software > FastFoto.
You see a window like this:
2. Click Share, then select the scanned images you want to share.
3. Do one of the following:
• Click Facebook. Log in to Facebook if prompted, then choose the audience and album name, and
add any comments. When you are finished, click Share.
• Click Email. Enter the necessary information and click Share.
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Parent topic: Scanning Photos with FastFoto

Uploading Photos with FastFoto - Windows

You can upload photos to Dropbox or Google Drive with the FastFoto software. You can automatically upload them as you scan them, or manually upload them afterwards.
If you have not connected your Dropbox or Google Drive account with FastFoto, you will be prompted to do so. To set up Dropbox, you must have Dropbox installed on your computer.
1. Do one of the following to start FastFoto:
• Windows 10: Click and select All Apps. Select EPSON Software > FastFoto.
• Windows 8.x: Navigate to the Apps screen and select FastFoto.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON Software > FastFoto.
You see a window like this:
2. If you have already scanned your images, select the images you want to upload and click Upload.
3. Do one of the following:
• Click Dropbox. Your photos are copied to your Dropbox folder.
• Click Google Drive. Your photos are uploaded to Google Drive.
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4. To set up automatic uploading or change your Dropbox and Google Drive settings, click Settings, click the Upload tab, and select the appropriate icon.
Parent topic: Scanning Photos with FastFoto

FastFoto Edit Menu - Windows

You can select these settings from the FastFoto Edit menu.
Rotate Left
Rotates the selected photos 90° to the left. You can select and rotate multiple photos at the same time.
Rotate Right
Rotates the selected photos 90° to the right. You can select and rotate multiple photos at the same time.
Crop
Places an outline around the selected photo in the preview pane. Click and drag the outline to highlight the cropped area, then click Apply to crop the photo.
Enhance
Applies photo enhancement (brightness, contrast, and saturation) to all selected photos.
Restore
Applies color restoration to all selected photos.
Red Eye
Reduces the red eye effect in all selected photos.
Date
Allows you to add, edit, or remove a date from the selected photos (shown as the Date Taken information).
Undo All
Removes all edits from the selected photos made during the current session (since you started FastFoto). Once you exit FastFoto, your edits are permanent.
Parent topic: Scanning Photos with FastFoto
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Available FastFoto Settings

You can select FastFoto settings on multiple tabs in the Settings window.
Organization tab
Save my scanned photos here
Choose a default folder to save your scanned photos. If you do not specify a folder during a scan, your photos will be saved to this location.
Note: On OS X, you can choose to save your photos to the Photos application and to a folder. Select the Save my files to Photos and to a folder option to create an album in the Photos application in addition to saving your files to the chosen folder.
Prompt me to describe each batch of photos before scanning
Select this checkbox to be prompted during scanning to add a subject and date to your photos and create a subfolder. If you deselect the checkbox, FastFoto uses the default file name prefix and folder.
After scanning, open my photos with
Choose a program from this list to view your scanned photos after scanning them with FastFoto.
Enhancements tab
Auto Enhance
Automatically adjusts the brightness, contrast, and saturation of your photos.
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Remove Red Eye
Automatically reduces the red-eye effect in your photos.
Restore Faded Colors
Restores the colors in faded photos automatically.
Apply these enhancements
Choose whether to apply the enhancements to the original photos or create a separate enhanced copy with "_a" appended to the filename.
Scan Settings tab
Scan my photos at this resolution
Select the resolution at which to scan your photos.
Scan the back of my photos as well
Select whether to scan both sides of your photos when FastFoto detects writing or printing on the back of them. Adjust the slider to determine the detection's sensitivity level.
Upload tab
Manually select photos to upload after scanning
Lets you upload photos after scanning them by selecting them individually or as a group.
Automatically upload all photos
Lets you upload photos to a cloud service immediately after scanning them.
Which photos would you like to upload
Select the types of photos you want to upload automatically. (This applies only to automatic uploads.)
Note: You must select Scan the back of my photos as well before you can select Back of my photos.
Parent topic: Scanning Photos with FastFoto

Scanning with Document Capture Pro and Document Capture

When you scan with Document Capture Pro (Windows) or Document Capture (OS X), the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary.
Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture or Document Capture Pro for details.
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1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X):
• Windows 10: Click and select All Apps > Epson Software > Document Capture Pro.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson Software > Document Capture Pro.
• OS X: Open the Applications folder, open the Epson Software folder, and select Document
Capture.
You see a window like this:
2. Click the Scan icon.
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You see a window like this:
Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the
rest of these steps.
3. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro or Document Capture for details.
4. If you want to select detailed scan settings, do one of the following:
• Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click
OK.
• OS X: Close the Scan window. Open the Scan menu at the top of the screen and select Displays
the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
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5. Click Scan.
You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (OS X) window.
6. If you would like to scan additional originals and add them to the current captured images, click the
Add Page button, select Acquire from Scanner, and repeat the previous steps.
7. Check the scanned images and edit them as necessary.
8. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.)
9. Depending on the destination you chose, click OK or Send to complete the operation.
Parent topic: Scanning
Related references
Available Image Adjustments
Related tasks
Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning Multi-Page Originals as Separate Files - Windows Cleaning Inside Your Scanner

Scanning with Epson Scan

Epson Scan automatically saves your scanned file on your computer in the format and folder you specify. You can select settings, preview, and change the scanned file settings as necessary.
1. Do one of the following to start Epson Scan:
• Windows 10: Click and select All Apps. Select EPSON > Epson Scan.
• Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON
Software.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON or EPSON Software and click EPSON Scan.
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• OS X: Open the Applications folder, open the Epson Software folder, and double-click the
EPSON Scan icon.
You see a window like this:
2. Select options for each of the scan settings on the screen.
3. If necessary, click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window. The scanner also ejects the page.
4. Reload the page in the scanner.
5. Click the Image Adjustment tab and select any of the image adjustment settings you want to use. Before making adjustments, click the image or scan area in the Preview window.
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6. Click Scan.
You see the File Save Settings window.
7. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

Available Image Adjustments

Parent topic: Scanning
Related tasks
Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Cleaning Inside Your Scanner
Available Image Adjustments
You can select these options from the Image Adjustments tab in Epson Scan.
Note: Not all adjustment settings may be available, depending on the Image Type setting.
Select the Image Option checkbox to access additional settings.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.)
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics.
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Dropout
The scan will not pick up the color you select. This setting is only available if you select an Image Type of Grayscale or Black & White.
Color Enhance
Enhances the red, green, or blue shades in the scanned image.
Skip Blank Pages
If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this.
Edge Fill
Corrects shadowing around the edges of the image by filling the shadows with the color you select.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
Parent topic: Scanning with Epson Scan

Scanning Special Projects

Your product's scanning software offers various options to help you quickly complete special scan projects.
Scanning Two Originals onto One Sheet (Stitching Images) Scanning Multi-Page Originals as Separate Files - Windows Convert Scanned Documents to Editable Text (OCR) Saving a Scan as an Office Format File - Windows Scanning to a SharePoint Server or Cloud Service
Parent topic: Scanning

Scanning Two Originals onto One Sheet (Stitching Images)

You can scan both sides of a double-sided or folded original and combine them into a single image with Epson Scan's Stitch Images settings.
1. Load your original in the scanner.
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2. Do one of the following to start Document Capture Pro:
• Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON Software > Document Capture Pro.
You see this window:
3. Click the Scan icon, then click Detailed Settings.
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You see an Epson Scan window like this:
4. Select Double-Sided as the Document Source setting.
5. Select the original document size as the Size setting.
6. Select one of the following as the Stitch Images setting:
• Top&Bottom: Places the scanned images one above the other.
• Left&Right: Places the scanned images side by side.
7. Click OK.
8. Click Scan.
The scanned image is displayed.
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Note: If the scanned images are not stitched together correctly, click Configuration on the Epson
Scan window and select the Binding Position (for Double-Sided Scanning) setting on the Document tab.
Parent topic: Scanning Special Projects
Related tasks
Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents

Scanning Multi-Page Originals as Separate Files - Windows

You can use Document Capture Pro (Windows) to scan multi-page originals as separate scanned files. You indicate where you want the new scanned files to start by inserting a blank page or barcode between the pages of your original.
Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture Pro for details.
1. Load a multi-page original with blank pages or barcodes inserted where you want to start a new scanned file.
2. Do one of the following to start Document Capture Pro:
• Windows 10: Click and select All Apps > Epson Software > Document Capture Pro.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson Software > Document Capture Pro.
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You see this window:
3. Click the Scan icon.
4. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro for details.
5. Click Scan.
You see a preview of your scan in the Document Capture Pro window.
6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.)
7. Click File Name & Separation Settings.
8. Select Apply job separation and click Separation Settings.
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9. Select the method you used to separate the originals, select a folder name specification and click OK.
10. Select any additional settings from the File Name Settings dialog and click OK.
11. Confirm your settings and click OK or Send.
Your originals are saved into separate files and folders as specified by your settings.
Parent topic: Scanning Special Projects
Related tasks
Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Document Capture Pro and Document Capture

Convert Scanned Documents to Editable Text (OCR)

You can scan a document and convert the text into data that you can edit with a word processing, spreadsheet, or HTML-editing program. This process is called OCR (Optical Character Recognition).
To scan and use OCR, you need to install an OCR program, such as ABBYY FineReader.
Scanning Using OCR - Windows Scanning Using OCR - OS X
Parent topic: Scanning Special Projects
Scanning Using OCR - Windows
You can use the ABBYY FineReader OCR program to convert scanned documents to editable text.
1. Load your original in the scanner.
2. Do one of the following to open ABBYY FineReader:
• Windows 10: Click and select All Apps > ABBYY FineReader 9.0 Sprint > ABBYY
FineReader 9.0 Sprint.
• Windows 8.x: Navigate to the Apps screen and select ABBYY FineReader 9.0 Sprint.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
ABBYY FineReader 9.0 Sprint > ABBYY FineReader 9.0 Sprint.
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You see a window like this:
3. Select the language used in the document you are going to scan as the Document Language setting.
4. Click the icon that corresponds with the program or format you want to scan to.
5. If you see the Select Scanner window, select your product and click OK.
Note: Do not select a WIA option for your product; it will not work correctly.
You see the scan settings window.
6. Select your scan settings.
7. Click Preview and adjust the area you want to scan, if necessary.
8. Click Scan.
Note: To scan a multi-page document, select settings in the Multi-Page Scanning section and click Scan for each page.
9. When you are finished scanning, click Close.
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Your document is scanned and processed into editable text, then you see the Save As window.
10. Select a name and a file format for your document and click Save.
The file is saved and then opened in an application associated with the file type you selected, if available on your system.
Parent topic: Convert Scanned Documents to Editable Text (OCR)
Related tasks
Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents
Scanning Using OCR - OS X
You can use the ABBYY FineReader OCR program to convert scanned documents to editable text.
1. Load your original in the scanner.
2. Open the Applications folder and click the ABBYY FineReader Sprint icon.
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You see a window like this:
3. Open the Get Images From pop-up menu and select your product.
4. Select the language used in the document you are going to scan as the Document Language setting.
5. Select the type of document you are going to scan.
6. Select your scan settings and click Scan.
Your document is scanned and you see the Epson Scan window while your document is converted to editable text.
7. Click Close to close the Epson Scan window and Preview window, if necessary.
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You see the Save Converted File As window:
8. Click the Save button.
The file is saved and then opened in an application associated with the file type you selected, if available on your system.
Parent topic: Convert Scanned Documents to Editable Text (OCR)
Related tasks
Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents

Saving a Scan as an Office Format File - Windows

You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx).
1. Load your original in the scanner.
2. Do one of the following to start Document Capture Pro:
• Windows 10: Click and select All Apps > Epson Software > Document Capture Pro.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON Software > Document Capture Pro.
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You see this window:
3. Click the Scan icon.
4. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro for details.
5. Click Scan.
You see a preview of your scan in the Document Capture Pro window.
6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.)
You see the Batch Save or Transfer Settings window.
7. Select the Office format file you want to save your scan as from the File Type drop-down list.
8. Click Options to display a new window with additional settings.
9. Select any additional settings as necessary, and click OK.
10. Confirm your settings and click OK or Send.
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Your originals are saved in the Office file format you selected.
Parent topic: Scanning Special Projects

Scanning to a SharePoint Server or Cloud Service

You can use Document Capture Pro (Windows) or Document Capture (OS X) to upload scanned images to a SharePoint server or a cloud service.
1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X):
• Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro.
• Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON Software > Document Capture Pro.
• OS X: Open the Applications folder, open the Epson Software folder, and select Document
Capture.
You see a window like this:
2. Click the Scan icon.
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3. Select any displayed scan settings you want to use.
Note: See the Help information in Document Capture Pro or Document Capture for details.
4. Click Scan.
You see a preview of your scan in the Document Capture Pro or Document Capture window.
5. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons below, the service software may not be installed, the service may not be available on your platform, or you need to click the arrow next to the icons.)
• Web Folder (WebDAV)
• Microsoft SharePoint server (Windows only)
• Evernote (Windows only)
• Microsoft OneNote (Windows only)
• Google Drive
• SugarSync
You see the Transfer Settings window.
6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list.
7. Adjust any save settings, then click OK or Send, depending on the destination.
Your originals are scanned and uploaded to the indicated server.
Parent topic: Scanning Special Projects
Related tasks
Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Document Capture Pro and Document Capture
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Cleaning and Transporting Your Scanner

See these sections if you need to clean or transport your scanner.
Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner

Cleaning Your Scanner

To keep your product working at its best, you should clean it several times a year.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not open the product's outer case.
1. Turn off the scanner and unplug the AC adapter.
2. Disconnect any connected cables.
3. Clean the outer case with a soft, dry cloth. Do not use liquid or chemical cleansers.
Note: If the outer case still requires additional cleaning, use a slightly damp cloth to wipe the outer case. Then wipe the case with a soft, dry cloth.
Parent topic: Cleaning and Transporting Your Scanner

Cleaning Inside Your Scanner

Clean inside your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images.
Caution: Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. For best results, wipe off the front and back of your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session.
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Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the scanner and unplug the AC adapter.
2. Disconnect any connected cables.
3. Pull down on the cover open lever and open the scanner cover.
4. Use the included microfiber cloth or a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
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5. Wipe off any dust or dirt on the pickup rollers.
6. Plug in the AC adapter and press the power button to turn on the scanner.
7. Hold down the scan button for at least two seconds, and press the scan button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate.
8. Turn off the scanner and unplug the AC adapter.
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9. Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid.
Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.
10. Close the scanner cover.
11. Plug in the AC adapter and turn on the scanner.
Parent topic: Cleaning and Transporting Your Scanner

Checking the Scanner Roller Counter

Check the scanner roller counter to determine when your rollers need to be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.
1. Make sure the scanner is turned on and connected to your computer.
2. Do one of the following to open Epson Scan Settings:
• Windows 10: Click and select All Apps. Select EPSON > EPSON Scan Settings.
• Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings.
• Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings.
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• OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings.
3. Click Maintenance.
You see a screen like this:
4. If the number of scans in the Number of Scans field exceeds the Life Cycle for the rollers, you need to replace the rollers.
5. Click OK.
Parent topic: Cleaning and Transporting Your Scanner
Related topics

Replacing the Scanner Rollers

Replacing the Scanner Rollers
See these sections if you need to replace the rollers in your scanner.
Replacing the Pickup Rollers Replacing the Separation Rollers Resetting the Scanner Roller Counter
Parent topic: Cleaning and Transporting Your Scanner
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Related tasks
Checking the Scanner Roller Counter

Replacing the Pickup Rollers

Replace the pickup rollers after you have scanned 120,000 times. Check the scanner roller counter to see when you need to replace the rollers.
1. Turn off the scanner and unplug the AC adapter.
2. Disconnect any connected cables.
3. Pull down on the cover open lever and open the scanner cover.
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4. Squeeze the tab on the right side of the pickup roller cover and open the cover.
Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller.
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5. Slide the pickup rollers to the right and remove them.
6. Remove the lower pickup roller from the spindle.
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7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way onto the spindle.
8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left.
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9. Remove the middle pickup roller from the spindle.
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10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle.
11. Install the middle pickup roller spindle by aligning the notches on the spindle and sliding it to the left.
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12. Remove the upper pickup roller from the spindle.
13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way onto the spindle.
14. Install the upper pickup roller spindle by aligning the notches on the spindle and sliding it to the left.
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15. Close the pickup roller cover.
Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Make sure the rollers are pushed all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers, reinstall them, and try to close the cover again.
16. Replace the separation rollers.
Parent topic: Replacing the Scanner Rollers
Related tasks
Checking the Scanner Roller Counter Replacing the Separation Rollers

Replacing the Separation Rollers

Replace the separation rollers after you have scanned 120,000 times. Check the scanner roller counter to see when you need to replace the rollers.
1. Turn off the scanner and unplug the AC adapter.
2. Disconnect any connected cables.
3. Pull down on the cover open lever and open the scanner cover.
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4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it.
Caution: Be careful not to apply too much force when opening the cover.
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5. Press in on the separation roller to release it, then slide the roller to the side and remove it.
6. Remove the separation roller from the spindle.
7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. You hear a click when the roller is firmly locked into place.
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