Epson F6000, B6000 Service Manual

SERVICE MANUAL
Large Format Color Inkjet Printer

SC-F6000 series SC-B6000 series

Confidential
SEIJ12011
Notice:
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2013 SEIKO EPSON CORPORATION.
COMMERCIAL PRINTER CS QUALITY ASSURANCE DEPARTMENT
Confidential
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND­SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING THE INFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.
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About This Manual
C H E C K
P O I N T
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
SC-F6000 series/SC-B6000 series were designed based on SC-T7000 series. The most of the mechanical structures and functions are the same as those of SC-T7000 series. This manual provides only the differences from SC-T7000 series and omits descriptions common to SC-T7000 series.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 5.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product.
CHAPTER 6.APPENDIX
Provides the following additional information for reference:
• Connectors
• Panel Menu Maps
• ASP List
• Exploded Diagrams
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Symbols Used in this Manual
LubricationLubrication
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components
in question may be adversely affected.
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
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Revision Status
Revision Date of Issue Description
A February 22, 2013 First release
Chapter 2
2.3Remedies for Service Call Error(p.35):partially deleted
B March 15, 2013
Chapter 4
4.1.2Adjustment Items and the Order by Repaired Part(p.88):partially revised
4.14.1Main Board initial setting(p.123):was added
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SC-F6000 series/SC-B6000 series Revision B
Contents
Chapter 1 PRODUCT DESCRIPTION
1.1 Product Description ............................................................................................ 11
1.2 Basic Specifications ............................................................................................ 12
1.2.1 Basic Specifications ................................................................................... 12
1.2.2 Electric Specifications ............................................................................... 12
1.2.3 Ink Specifications ...................................................................................... 13
1.3 Printing Specifications ........................................................................................ 14
1.3.1 Supported media ........................................................................................ 14
1.3.2 Printable area ............................................................................................. 15
1.4 Hardware Specifications ..................................................................................... 16
1.4.1 Dimensions and Weight ............................................................................. 16
1.4.2 Installation Space ....................................................................................... 16
1.4.3 Part Names ................................................................................................. 17
1.5 Control Panel Specifications .............................................................................. 19
1.5.1 Control panel and LCD .............................................................................. 19
1.5.2 Menu Descriptions ..................................................................................... 21
1.5.3 Serviceman Mode ...................................................................................... 28
Chapter 2 TROUBLE SHOOTING
2.1 Overview ............................................................................................................ 32
2.1.1 Preliminary Check ..................................................................................... 32
2.1.1.1 Before performing troubleshooting .................................................... 32
2.1.1.2 Check for the usage environment ....................................................... 32
2.1.1.3 Recurrence check of the trouble ......................................................... 32
2.1.1.4 Check for the counter values/history .................................................. 32
2.1.1.5 Test print check .................................................................................. 32
2.1.2 Troubleshooting Procedure ........................................................................ 33
2.1.3 Procedure after troubleshooting ................................................................. 33
2.1.3.1 If the trouble has been successfully solved ........................................ 33
2.1.3.2 If necessary to escalate the trouble case ............................................. 33
2.2 Remedies for Maintenance Requests .................................................................. 34
2.3 Remedies for Service Call Error ......................................................................... 35
2.4 Remedies for Print Quality Troubles .................................................................. 39
2.4.1 Ink Clogging .............................................................................................. 39
2.5 Trouble on Paper Feeding .................................................................................. 40
2.6 Other Troubles .................................................................................................... 41
2.6.1 Ink End Error ............................................................................................. 41
2.6.2 Wrong ink mixture error ............................................................................ 41
2.7 Trouble on Service Program ............................................................................... 43
2.8 Trouble on NVRAM Viewer .............................................................................. 43
Chapter 3 DISASSEMBLY & ASSEMBLY
3.1 Overview ............................................................................................................ 45
3.1.1 Precautions ................................................................................................. 45
3.1.2 Cautions after assembling .......................................................................... 47
3.1.3 Orientation Definition ................................................................................ 47
3.1.4 Recommended Tools ................................................................................. 48
3.2 Parts Diagram ..................................................................................................... 49
3.3 Disassembly Flowchart ...................................................................................... 55
3.4 Disassembly and Assembly Procedure ............................................................... 56
3.4.1 Preparation for servicing ........................................................................... 56
3.4.1.1 Unlocking the CR Unit ....................................................................... 56
3.4.2 Housing ...................................................................................................... 57
3.4.2.1 TOP COVER ...................................................................................... 57
3.4.2.2 FRONT COVER ................................................................................ 57
3.4.2.3 LOWER PAPER GUIDE ................................................................... 57
3.4.2.4 LOWER PAPER GUIDE B ............................................................... 57
3.4.2.5 IH COVER ......................................................................................... 58
3.4.2.6 WASTE INK TANK COVER ........................................................... 61
3.4.2.7 PRINTER COVER ............................................................................. 61
3.4.2.8 UPPER SUPPORT R COVER ........................................................... 61
3.4.2.9 RIGHT UPPER COVER & RIGHT ROLL COVER ........................ 61
3.4.2.10 RIGHT LOWER COVER ................................................................ 61
3.4.2.11 RIGHT BASE COVER .................................................................... 61
3.4.2.12 LEFT LOWER COVER ................................................................... 61
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SC-F6000 series/SC-B6000 series Revision B
3.4.2.13 REAR RIGHT LOWER COVER .................................................... 61
3.4.2.14 UPPER LEFT COVER .................................................................... 61
3.4.2.15 LEFT UPPER COVER & LEFT ROLL COVER ............................ 61
3.4.2.16 LEFT BASE COVER ....................................................................... 61
3.4.2.17 FRONT LEFT LOWER COVER ..................................................... 61
3.4.2.18 REAR LEFT LOWER COVER ....................................................... 61
3.4.2.19 REAR ROLL COVER FRAME ....................................................... 61
3.4.2.20 SIDE COVER SENSOR .................................................................. 62
3.4.2.21 R WASTE INK COVER SENSOR .................................................. 64
3.4.2.22 L WASTE INK COVER SENSOR .................................................. 64
3.4.2.23 INTERLOCK SWITCH ................................................................... 64
3.4.3 Electric Circuit Components ...................................................................... 65
3.4.3.1 MAIN BOARD .................................................................................. 65
3.4.3.2 MAIN-B BOARD .............................................................................. 65
3.4.3.3 MAIN-C BOARD .............................................................................. 65
3.4.3.4 SUB BOARD ..................................................................................... 65
3.4.3.5 SUB-B BOARD ................................................................................. 65
3.4.3.6 PSH BOARD ...................................................................................... 65
3.4.3.7 PANEL BOARD ................................................................................ 65
3.4.4 Carriage Mechanism / Ink System Mechanism ......................................... 66
3.4.4.1 CR COVER ........................................................................................ 66
3.4.4.2 DAMPER KIT .................................................................................... 67
3.4.4.3 PRINT HEAD .................................................................................... 71
3.4.4.4 HEAD FFC ......................................................................................... 75
3.4.4.5 CR FFC ............................................................................................... 75
3.4.4.6 CR SCALE ......................................................................................... 75
3.4.4.7 CR ENCODER ................................................................................... 75
3.4.4.8 CR TIMMING BELT ......................................................................... 75
3.4.4.9 CR MOTOR ....................................................................................... 75
3.4.4.10 CR HP SENSOR .............................................................................. 75
3.4.4.11 APG UNIT ....................................................................................... 75
3.4.4.12 PG SENSOR ..................................................................................... 75
3.4.4.13 PUMP CAP UNIT ............................................................................ 75
3.4.4.14 INK HOLDER .................................................................................. 76
3.4.4.15 INK TUBE ....................................................................................... 80
3.4.4.16 CR UNIT .......................................................................................... 80
3.4.4.17 PW SENSOR .................................................................................... 80
3.4.4.18 INK TANK/CARTRIDGE ............................................................... 81
3.4.5 Paper Feed Mechanism .............................................................................. 83
3.4.5.1 PF MOTOR ........................................................................................ 83
3.4.5.2 PF SCALE .......................................................................................... 83
3.4.5.3 PF ENCODER .................................................................................... 83
3.4.5.4 PF TIMING BELT ............................................................................. 83
3.4.5.5 PRESSURE ROLLER ........................................................................ 83
3.4.5.6 PRESSURE ROLLER MOTOR ........................................................ 83
3.4.5.7 PRESSURE ROLLER SENSOR ....................................................... 83
3.4.5.8 ATC MOTOR .................................................................................... 83
3.4.5.9 PE SENSOR (ROLL PAPER) ........................................................... 83
3.4.5.10 PE SENSOR (THICK PAPER) ........................................................ 83
3.4.5.11 PAPER THICKNESS SENSOR ...................................................... 83
3.4.6 Cutter Mechanism ...................................................................................... 84
3.4.6.1 CUTTER UNIT .................................................................................. 84
3.4.7 Fans ............................................................................................................ 85
3.4.7.1 BOARD BOX FAN ........................................................................... 85
3.4.7.2 SUCTION FAN .................................................................................. 85
Chapter 4 ADJUSTMENT
4.1 Overview ............................................................................................................ 87
4.1.1 Precautions ................................................................................................. 87
4.1.2 Adjustment Items and the Order by Repaired Part .................................... 88
4.1.3 Adjustment Items ....................................................................................... 98
4.1.4 List of Tools/Software/Consumables for Adjustments ............................. 99
4.1.5 Service Program Basic Operations .......................................................... 100
4.2 NV-RAM BACKUP/NVRAM Viewer ............................................................ 101
4.2.1 NVRAM Read Procedure ........................................................................ 101
4.2.2 NVRAM Write Procedure ....................................................................... 101
4.2.3 NVRAM Viewer Basic Operation ........................................................... 101
4.3 ADJUSTMENTS (Individual) ......................................................................... 102
4.4 ADJUSTMENTS (Sequence) ........................................................................... 103
4.5 Installing Firmware .......................................................................................... 104
4.6 Image Print ....................................................................................................... 104
4.7 Counter Reset ................................................................................................... 104
4.8 References ........................................................................................................ 104
4.9 Initial Ink Charge Flag ..................................................................................... 104
4.10 CR Related Adjustments ................................................................................ 105
4.10.1 CR Belt Tension Check ......................................................................... 105
4.10.2 APG Function Check ............................................................................. 105
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4.10.3 CR Scale Check ..................................................................................... 105
4.10.4 CR Active Damper Auto Adjustment .................................................... 105
4.10.5 Manual Uni-D Adjustment .................................................................... 106
4.10.6 Manual Bi-D Adjustment ...................................................................... 107
4.10.7 PW + T&B&S check and adjustment .................................................... 109
4.10.7.1 PW Adjustment .............................................................................. 109
4.10.8 PG Adjustment ....................................................................................... 109
4.11 Head Related Checks and Adjustments .......................................................... 110
4.11.1 Tube Inner Pressure Reduction .............................................................. 110
4.11.2 Head ID Input ........................................................................................ 110
4.11.3 Nozzle Check ......................................................................................... 110
4.11.4 Cleaning ................................................................................................. 110
4.11.5 Head Inclination Manual Adjustment (CR direction) ........................... 111
4.11.6 Head Slant Manual Adjustment (PF direction) ..................................... 113
4.12 Ink Supply Related Checks and Adjustments ................................................ 115
4.12.1 Switch between Ink Cartridges and Ink Tanks ...................................... 115
4.12.2 Activation of Cleaning Cartridge ........................................................... 116
4.12.3 Ink eject ................................................................................................. 117
4.12.4 Cleaning (Tube Inner Cleaning) ............................................................ 118
4.12.5 Initial Ink Charge ................................................................................... 119
4.13 Media Feed Related Checks and Adjustments ............................................... 120
4.13.1 PF Belt Tension Check .......................................................................... 120
4.13.2 PF Scale Check ...................................................................................... 120
4.13.3 Media Feed Manual Adjustment ........................................................... 121
4.13.4 Cut Position Check & Adjustment ........................................................ 122
4.13.5 Paper Thickness Sensor Adjustment ..................................................... 122
4.13.6 Rear AD Adjustment ............................................................................. 122
4.14 Boards Related Checks and Adjustments ....................................................... 123
4.14.1 Main Board initial setting ...................................................................... 123
4.14.2 RTC & USB ID Input ............................................................................ 123
4.14.3 MAC Address Input ............................................................................... 123
4.14.4 Serial Number Input .............................................................................. 123
4.14.5 Board Replacement Date & Time Setting ............................................. 123
4.15 Other Printer Checks and Adjustments .......................................................... 124
4.15.1 Suction Fan Adjustment ........................................................................ 124
4.15.2 Panel Setting Reset & Job History Reset ............................................... 124
4.15.3 Operation Panel Check (LCD & Buttons) ............................................. 124
4.15.4 Motor Measurement & Automatic Adjustment ..................................... 124
Chapter 5 MAINTENANCE
5.1 Overview .......................................................................................................... 126
5.2 When left unused/transportation ...................................................................... 127
5.2.1 When left unused ..................................................................................... 127
5.2.1.1 Preparation before leaving printer unused ....................................... 127
5.2.1.2 Preparation for installation (after transport) ..................................... 128
5.2.2 Transportation .......................................................................................... 129
5.2.2.1 Preparation before transportation ..................................................... 129
5.2.2.2 Preparation after transportation ........................................................ 130
5.3 Exchange Parts ................................................................................................. 131
5.4 Cleaning ............................................................................................................ 132
5.5 Lubrication ....................................................................................................... 132
Chapter 6 APPENDIX
6.1 Block Wiring Diagram ..................................................................................... 134
6.2 Connection Diagram ......................................................................................... 135
6.3 Panel Menu Map .............................................................................................. 136
6.4 Part names used in this manual ........................................................................ 139
6.5 Exploded Diagram/Parts List ........................................................................... 140
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PRODUCT DESCRIPTION

CHAPTER
1
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SC-F6000 series/SC-B6000 series Revision B
C A U T I O N

1.1 Product Description

Product configuration
SC-F6000 Series: Sublimation transfer printer
SC-B6000 Series: Watercolor ink printer
Available paper type
Available media width: Max. 1118 mm (44 inch) (supports B0+)
Paper thickness: Up to 1.5 mm
Ink configuration
SC-F6000 Series: Sublimation transfer ink
SC-B6000 Series: Watercolor dye ink
Wear protective eyewear, gloves and mask when refilling ink
tanks or replacing the waste ink bottle.
If ink adheres to your skin, immediately wash it off with plenty
of soap water. Consult a physician if any problem such as irritation appears.
If ink gets into your eyes, wash immediately with clean water.
Otherwise your eyes could be seriously injured. If you have any medical condition, consult a physician.
If ink gets into your mouth, wash it well and immediately
consult a physician.
Do not touch the printed media with your hands.Do not mix the ink with other type ink.If it is hard to breath when using the printer, ventilate the room
and let in fresh air.
Dispose of the waste ink and printed media according to local
regulations.
CISS
The printer includes a 1.5-liter ink tank. Supplied ink packs allow you to refill the ink even during printing.
High speed throughput
Table 1-1. SC-F6000 series
Media Mode Printing Mode
Draft 360x720 dpi 1 63.4 m
High Speed 720x720 dpi 2 30.2 m
Sublimation
transfer media
Production 2 720x720 dpi 3 22.7 m
Production 1 720x720 dpi 4 15.8 m2/h
High Quality 720x1440 dpi 6 11.2 m
High Quality 720x1440 dpi 8 8.3 m
Number of
passes
Throughput
Table 1-2. SC-B6000 series
Media Mode Printing Mode
Glossy paper
Glossy film
Heavy matte
paper
Thin matte paper
Normal paper High Speed 360x720 dpi 1 TBD m
Fine 720x1440 dpi 5 8.1 m
High Quality 720x1440 dpi 7 3.6 m2/h
Fine 720x1440 dpi 5 8.1 m
High Quality 720x1440 dpi 7 3.6 m
High Speed 720x720 dpi 3 21.4 m2/h
Fine 720x720 dpi 4 15.8 m
High Speed 720x720 dpi 2 42.9 m
Fine 720x720 dpi 4 15.8 m2/h
Number of
passes
Throughput
Media handling
Easier paper loading available thanks to the design for front-access and spindle­less with optimal height based on ergonomics
Space saving design
Front access design allows you to set the printer near a wall because you can exchange the media, ink cartridges, maintenance box, and cutter from the front.
Supports RIP made by 3rd parties
EPSON driver is not provided for Windows nor for Mac.
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
2
/h
Large sized LEDs
Equipped with large-sized LEDs for easier recognition of the printer’s error status.
PRODUCT DESCRIPTION Product Description 11
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SC-F6000 series/SC-B6000 series Revision B

1.2 Basic Specifications

1.2.1 Basic Specifications

Table 1-3. Basic Specifications
Item Specification
Print method On-demand inkjet
Configuration of nozzles*
Maximum resolution 720 x 1440dpi
Control code ESC/P Raster (undisclosed command)
Paper feed method Friction feed
RAM
Interface
Temperature
Humidity
For Main 512 MB
For Network 128 MB
Main body operation environment 15°C to 35 °C
When storing (packed)
When storing (unpacked)
Main body operation environment 20% to 80% (Non condensing)
When storing (packed) 5% to 85% (Non condensing)
When storing (unpacked) 5% to 85% (Non condensing)
360 nozzles x 2 rows x 4 colors (Black, Cyan, Magenta, Yellow)
High-Speed USB 2.0Ethernet (100Base-TX/1000Base-
T)
-20 °C to 60 °C (within 120 hours at 60 °C, within 1 month at 40 °C)
-20 °C to 40 °C (within 1 month at 40 °C)

1.2.2 Electric Specifications

Table 1-4. Electric Specifications
Item Specification
Rated voltage AC 100 to 240 V
Rated frequency 50 to 60 Hz
Rated current 1.0A to 0.5A
In use Approx. 65 W
Power consumption
Insulation resistance 10 MΩ or more (between AC line and chassis at 500 VDC)
Dielectric strength
Leek current 0.25 mA or less
Ready mode Approx. 20 W
Sleep mode Approx. 3.0 W or less
Power off 0.4 W or less
1.0 kV rms AC for 1 min. or 1.2 kV rms AC for 1 sec. (between AC line and chassis)
*Nozzle set configuration is;
Row
Product A B C D E F G H I J
SC-F6000 Series C Y M BK - - BK M Y C
SC-B6000 Series C M Y BK - - BK Y M C
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SC-F6000 series/SC-B6000 series Revision B

1.2.3 Ink Specifications

Ink Pack
Table 1-5. Ink Pack
Item Specification
Form Dedicated ink pack (standing pouch)
Ink colors
Use by day See the date printed on the package (at normal temperature)
Storage temperature
Capacity 1000 ml
Dimensions 170 (W) x 272 (L) mm
Cleaning liquid
Cleaning is for servicing only. Packages of the cleaning liquid are only provided as an ASP.
Black system: BlackColor system: Yellow, Magenta, Cyan
Uninstalled: -20 to 40°C (within a month at 40 °C)Installed: -20 to 35 °C (within a month at 40 °C)Transporting: -20 to 60 °C (within a month at 40 °C, within 72 hours at
60 °C)
PRODUCT DESCRIPTION Basic Specifications 13
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SC-F6000 series/SC-B6000 series Revision B
C A U T I O N

1.3 Printing Specifications

1.3.1 Supported media

This printer supports the following paper specifications for non-Epson media.
Do not use paper that is wrinkled, scuffed, torn, or dirty.Although plain paper and recycled paper manufactured by
other companies can be loaded and fed in the printer as long as they meet the following specifications, Epson cannot guarantee the print quality.
Although other paper types manufactured by other companies
can be loaded in the printer as long as they meet the following specifications, Epson cannot guarantee the paper feeding and print quality.
ROLL PAPER
Table 1-6. Roll Paper
Item Specification
Roll core size 2 inch and 3 inch
Roll paper outer diameter 150 mm or less
Width 254 mm (10 inches) to 1118 mm (44 inches)
Paper thickness 0.08 to 0.5 mm
Basis weight 64 to 260 g/m
2
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SC-F6000 series/SC-B6000 series Revision B
3mm/15mm/45mm
3mm/15mm/150mm
254mm~1118mm
127mm
~
15m
3mm/15mm 3mm/15mm
A
C
D
B

1.3.2 Printable area

ROLL PAPER
Table 1-7. Roll Paper Margin
Roll Paper Margin Parameter Margin Values
Normal
A, C = 15mm
B, D = 3mm
A, C = 15mm
Top15mm/Bottom15mm
B, D = 3mm
A = 45mm
Top35mm/Bottom15mm
C = 15mm
B, D = 3mm
A = 15mm
Top15mm/Bottom150mm
C = 150mm
B, D = 3mm
3mm A, B, C, D = 3mm
15mm A, B, C, D = 15mm
Note *1 : If Normal is selected along with any of the following paper types under Select
Paper Type in the Paper menu, the value of A is 20 mm. Premium Glossy 250/Premium Semigloss 250/Premium Luster 260/Premium Semimatte 260
*2: If Normal is selected, and Auto Cut is turned Off in the Setup menu, the value of C
is 150 mm.
*1*2
PRODUCT DESCRIPTION Printing Specifications 15
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SC-F6000 series/SC-B6000 series Revision B

1.4 Hardware Specifications

This section provides the printer dimensions and shows the main components.

1.4.1 Dimensions and Weight

Table 1-8. Dimensions and Weight
Width Depth Height Weight
1608 mm 917 mm 1128 mm Approx. 90 kg
Note "*": Ink not included.

1.4.2 Installation Space

*
Figure 1-1. Installation Space
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1.4.3 Part Names

FRONT SIDE
Table 1-9. Front Side
No. Name
1 Printer cover
2 Maintenance box covers
3Casters
4 Ink tank
5 Slider
6 Side cover
7 AC inlet
8 Option port
9 LAN port
10 Data light
11 Status light
12 USB port
13 Control panel
14 Alert lamp
15 Roll rest
16 Adapter guides
17 Roll lock lever
18 Adapter holder
19 Paper slot
20 Print head
21 Paper eject guide
Figure 1-2. Front Side
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SLIDER
Figure 1-3. Slider
Table 1-10. Slider
No. Name
1 Slider
2 Ink inlet cover
3 Chip unit
ROLL PAPER ADAPTER
Figure 1-4. Roll paper adapter
Table 1-11. Roll paper adapter
No. Name
1 Adapter lock lever
2 Size lever
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1.5 Control Panel Specifications

1.5.1 Control panel and LCD

CONTROL PANEL
Figure 1-5. Control panel
Table 1-12. Control panel
Name Function
1 Power button Turns the power on and off.
On: The power is on.Flashing: The printer is receiving data or cleaning the
2 Power light
Off: The power is off.
3 Load/Remove Paper button Displays the Load/Remove Paper menu.
4Screen
5 [Menu] button
6 Back button
7 Left/Right buttons Use these buttons to select tabs.
8 Up/Down buttons
9 OK button
10 Help button Displays the Help menu.
11 Maintenance button
12 Pause/Cancel button
13 Feed/Cut Media button
Displays the printer’s status, menus, error messages, and so on.
Displays the menu for the tab currently selected in the display.
If menus are displayed, pressing this button takes you up one level in the menu hierarchy.
When menus are displayed, these buttons can be used to highlight items or options.
Displays the menu for the tab currently selected in the
display.
When menus are displayed and an item is highlighted,
pressing this button displays the sub-menu for the highlighted item.
If pressed while a parameter is selected from the Menu,
the parameter is set or executed.
Displays the Maintenance menu, which is used for nozzle checks and head cleaning.
The printer enters pause status if this is pressed while
printing.
Pressing this button while a menu or help is displayed
closes the menu or help and returns the printer to ready status.
It is used to manually cut roll paper using the built-in
cutter.
If printing is not currently in progress and the printer is
loaded with roll paper, you can feed paper ahead by pressing first this button and then the [T] button.
print head or performing other operations in the course of being shut down.
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LCD
Screen View
Figure 1-6. LCD
1 Message
Tabs/Info
2
Display Area
Table 1-13. LCD
Name Function
Displays the printer’s status, operation, and error messages.
Print Queues Tab
Paper Tab
Ink Tab
Displays print job status and can be used to access the Print Queues menu.
Shows the type of paper in the printer and can be used to access the Paper menu.
Displays the ink status of the chip unit.
: No error.
: An error occurred.
: The chip unit could not be recognized or it is not compatible with the printer. Or the slider is not locked.
: Ink is low.
Shows the status of the Maintenance Box and is used to display the Maintenance menu. Maintenance Box status is shown as follows.
Maintenance Tab
Setup Tab Displays the IP address and menus for various settings.
: No error.
: The Maintenance Box is nearing the end of
its service life.
: Maintenance Box is at the end of its service
life.
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1.5.2 Menu Descriptions

Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Print Queues menu Print Job Log Sheet Press the [OK] button to print the print job log.
Press the [OK] button to view instructions for removing the paper. Follow the on­screen instructions to remove the paper.
Instructions are not displayed if no paper is loaded.
After you make your selection, press the [OK] button. Follow the on-screen instructions to load the paper. If the roll paper is already loaded, the instructions for removing the loaded paper will be displayed before loading instructions are shown.
You can select the media type that is the closest to the paper you are using.
Select the platen gap which is the distance between the print head and the paper. Normally, select “Standard”. Select a wider setting if printed images are smeared. If, upon performing head alignment you feel that it is still not completely aligned, select “Narrow”.
Paper menu
Load/Remove Paper
Select Paper Type
Custom Paper Setting
Remove Paper
Roll Paper
RIP Settings Select the paper settings to use for printing.
If RIP Settings is selected, the paper settings set in the software RIP are used.
1 to 10 (Paper Settings Number)
Select Reference Paper
XXXXXXXXXXX (name of custom paper type)
Platen Gap
Detect Paper Thickness
Set to a number between 1 and 10 to use the paper settings set in that slot for printing. To save a group of paper settings in this way, use Custom Paper Setting.
Photo Paper
Matte Paper
Plain Paper
Others
No Paper Selected Select this option if you do not wish to specify the paper type.
Narrow
Standard
Wide
Wider
Press the [OK] button to print a pattern to determine the thickness of the current paper.
Select the pattern number with the least misalignment from the print results.
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Pattern Use this setting if you are unable to resolve banding issues (horizontal striped lines or
uneven colors) in the standard print area (for cut sheets, the area excluding the 1 to 2 cm strip at the bottom of the paper) even after head cleaning or head alignment.
When “Pattern” is selected;
Press the [OK] button to print an adjustment pattern. Measure the distances between the “+” symbols in the printed adjustment pattern. Use only the distance between the center symbols or the average of the distances between the left, center, and right symbols.
Paper menu
Custom Paper Setting
XXXXXXXXXXX (name of custom paper type)
Paper Feed Adjust
Value
Paper Suction -4 to 0
Normal
Roll Paper Tension
Extra High
After the adjustment pattern is printing, the length of the pattern will be displayed in the control panel. Press the [S]/[T] buttons to enter the measured value and press the [OK] button.
When “Value” is selected;
Choose an adjustment between -0.70 and +0.70%. Selecting too small a value causes dark bands; adjust the amount upward. Similarly, choosing too large a value causes white bands; adjust the amount downward.
It is important to choose the appropriate amount of suction for the paper used in order to maintain the correct distance between the paper and the print head. Choosing too high a value for thin or soft paper will increase the distance between the paper and the print head, causing print quality to decline or preventing the paper feeding correctly. If this happens, lower the paper suction. The suction power is weakened when the parameter is lowered.
Select “High” or “Extra High” if the paper wrinkles during printing.High
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Custom Paper
Paper menu
Maintenance menu
Setup menu Printer Setup Roll Paper Setup
Setting
Print Paper List Press the [OK] button to print a list of custom paper settings.
Nozzle Check
Head Cleaning
Head Alignment
Cutter Maintenance
XXXXXXXXXXX (name of custom paper type)
All Nozzles
Selected Nozzles
Manual(Uni-D)
Manual(Bi-D)
Adjust Cut Position -3 to 3 mm The cut position can be adjusted in increments of 0.1 mm.
Replace Cutter
Remove Skew
Setting Name
Restore Settings
Auto Cut
Refresh Margin
Page Line
On
Off
Enter a name of up to 22 characters for custom paper settings. Choose an easy-to-remember name for quick selection.
Yes
No
Press the [OK] button to print a nozzle check pattern. Visually inspect the printed pattern and perform head cleaning if you notice faint or missing areas.
Execute (Light),
Execute (Medium),
Execute (Heavy)
Execute (Light),
Execute (Medium),
Execute (Heavy)
If print results are grainy or out of focus, perform head alignment to realign the print head.
Moves the cutter to the replacement position so it can be replaced. Press the [OK] button to move the cutter to the replacement position. The paper must be removed before the cutter can be replaced. Remove the paper before proceeding.
On Choose “On” to automatically cut roll paper using the built-in cutter as each page is
Off
On If “On” is selected during borderless printing, the printer will automatically trim the
Off
On
Off
Select whether to enable (“On”) or disable (“Off”) paper skew reduction.
Restore the selected custom paper settings to default values.
Check the number of any patterns with faint or missing segments and specify whether you want to perform cleaning for all nozzles or only for the rows containing those numbers. “All Nozzles” performs head cleaning for all nozzles. “Selected Nozzles” allows you to specify a row or rows of nozzles to perform head cleaning for. You can choose between the following levels for head cleaning: “Execute (Light), Execute (Medium)”, or “Execute (Heavy)”. At first, use “Execute (Light)”. If you still notice any faint or missing areas, then use “Execute (Medium)”. If you still notice any faint or missing areas, then use “Execute (Heavy)”.
printed, “Off” to disable auto paper cutting. However, borderless printing is not guaranteed on this printer.
leading edge to remove any ink stains that may have been left by the previous copy; to disable this feature, choose “Off”.
If “Auto Cut” is “Off”, you can choose to print (“On”) or not print (“Off”) cut lines on roll paper. Cut lines are not printed if “Auto Cut” is “On”.
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Normal
Top 15 mm/ Bottom 15 mm
Setup menu Printer Setup
Roll Paper Setup
Advanced Settings
Roll Paper Margin
Roll Paper Remaining
Remaining Alert
Roll Paper Tension
Less Head Scuffing
Drying Time Per Page
Top 45 mm/ Bottom 15 mm
Top 15 mm/ Bottom 150 mm
3 mm
15 mm
On Select whether to display/record (On) or not to display/record (Off) the amount of
Off
1 to 15 m (4 to 50 ft)
Low Select “High” or “Extra High” if the paper wrinkles during printing.
Normal
High
Extra High
On If the paper is thick, the print head may scuff the print surface. Choose “On” to
Off
Off, 0.1 to 60 minutes
When set to “Normal”, the top and bottom margins are 15 mm, and the left and right margins are 3 mm.
Except for “15 mm”, the left and right margins for all other settings are 3 mm.
remaining roll paper. “Roll Paper Remaining” can be enabled by selecting “On” and entering the length of the roll.
Displayed when “On” is selected for “Roll Paper Remaining”.
Set within a range from 1 to 15 m (4 to 50 ft) to display a warning when the amount of remaining roll paper drops below that limit. You can set in 1 m (4 ft) increments.
“Roll Paper Tension” can be specified separately for each paper type using the “Custom Paper Setting” option in the Paper menu.
When “Custom Paper” is chosen for “Select Paper Type”, the printer will use the value selected for “Roll Paper Tension” in the “Custom Paper Setting”.
This setting takes effect if no custom roll paper tension is specified.
prevent scuffing. This option can be used to temporarily change the value selected for “Custom Paper Setting” > “Platen Gap” in the Paper menu. Note, however, that “On” has no effect when “Wider” is selected for “Platen Gap”.
Specify how long the printer pauses to allow the ink to dry after printing each page; select Off or choose from values between 0.1 and 60 minutes. Depending on the ink density or paper type, the ink may take a while to dry. If the ink blurs on the paper, set a longer time for drying the ink. The longer the drying time, the more time required for printing.
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
On Choose whether the printer automatically detects (“On”) or does not detect (“Off”)
the paper width. Try choosing “Off” if a paper setting error is displayed when the paper is correctly loaded. Note, however, that the printer may print outside the paper when “Off” is selected. If it prints beyond the edges of the paper, the inside of the printer becomes dirty with ink. We generally recommend to operate with this setting set to “On”.
stop if the paper is skewed; select “Off” to disable this feature. “On” is recommended in most circumstances as skewed paper may cause the printer to jam.
every 1 to 10 pages. If “Off” is selected, no Cleaning Cycle is used. If you choose a number between 1 and 10 pages, head cleaning will be performed automatically before printing occurs after the set number of pages is printed.
Select “Yes” to restore all printer settings to default values.
View the total area printed (six-figure maximum).
manually (“Panel”). Choose “Panel” to enter the “IP address”, “Subnet Mask”, and “Default Gateway”.
Select “Yes” to restore all network settings to default values.
Setup menu
Printer Setup
Network Setup
Paper Size Check
Advanced Settings
Paper Skew Check
Cleaning Cycle
Restore Settings
Firmware Version xxxxxxx,x.xx,xxxx You can see the firmware version.
Option Status Lists the optional accessories currently connected to the printer and available for use.
Show Total Prints
Print Status Sheet
IP Address Setting
Print Status Sheet
Restore Settings
Off
On If “On” is selected, an error will be displayed in the control panel and printing will
Off
Off Select when to perform scheduled head cleaning; you can select from “Off” or after
Every 1 to 10 pages
Yes
No
XXXXXXX m2 (XXXXXX ft2)
Press the [OK] button to print a list of current printer settings.
Choose this option to view settings at a glance.
Auto Select whether to use DHCP to set the IP address (“Auto”), or to set the address
Panel
Press the [OK] button to print a list of network settings. Choose this option to view network settings at a glance.
Yes
No
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
The printer enters sleep mode automatically when there are no errors, no print jobs being received, and no control panel or other operations are performed for the selected period. Use this option to choose the period before the printer enters sleep mode.
received, and no control panel or other operations are performed for eight hours.
The delay before the printer turns off can be selected from values between 1 and 24 hours in increments of 1 hour.
Choose “Off” to prevent the printer turning off automatically.
Select “Yes” to restore all “Power Settings” to default values.
Select the language used on the control panel’s screen.
Select the unit of length which is displayed on the control panel’s screen or printed on the patterns.
Choose whether the large alert lamp lights (“On”) or does not light (“Off”) when an error occurs.
Setup menu
Power Settings
Preference
Sleep Mode 5 to 240 minutes
Off The printer turns off automatically when there are no errors, no print jobs being
Power Off Timer
Restore Settings
Language
Unit: Length
Alert Lamp Setting
1 to 24 hours
Yes
No
Japanese
English
French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Chinese
m
ft/in
On
Off
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Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Setup menu
Administrator Menu
Date And Time
Time Zone
Reset All Settings
MM/DD/YY HH:MM
Enter the difference between the current time zone and GMT.
The selected time zone is used in e-mail notifications sent by Remote Manager when an error occurs.
Yes
No
Set the printer’s built-in clock. The printer clock provides the times that appear in print outs of job information and printer status.
Select “Yes” to restore defaults for all settings except the “Date And Time”, “Language”, and “Unit: Length” options in the Setup menu.
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1.5.3 Serviceman Mode

The Serviceman Mode is intended to be used by a service person for servicing the printer.
HOW TO START & QUIT
1. Turn the printer on by pressing the [Menu], [Back], and [OK] buttons together.
2. Turn the printer off to quit the Serviceman Mode.
SERVICEMAN MODE MENU LIST
Menu
Class 1 2 3
Paper Adjusts the detection accuracy of the PAPER THICKNESS SENSOR.
Rear AD Adjusts the AD value of the PE Sensor.
CR Un Cap Unlocks or re-locks the carriage and uncaps/re-caps the Print Head.
Mecha Adjustment
LCD RGB Check
Panel Check Checks the operation of the buttons and the LEDs.
Sensor Check ILS Checks the operation of sensors.
Red
Blue
Explanation
Checks the operation of the LCD.Green
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Menu
Class 1 2 3
PG--
PG-
PG
H to F Speed
Life CR
F to H Speed
Page Size
Fan
Life Count
PGtyp
PG+
PG++
400 CPS
500 CPS
240 CPS
400 CPS
500 CPS
240 CPS
Explanation
Used only in manufacturing processes. Not used in service operations.
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Menu
Class 1 2 3
Feed Amount 1
PS1
PS2
PS3
PS4
PS1
PS2
PS3
PS4
PG--
PG-
PGtyp
PG+
PG++
Life
PF
RLS
APG
Cutter
Display Count
Feed Speed 1
Feed Amount 2
Feed Speed 2
Wait
Fan
Life Count
Wait1
Wait2
Life Count
PG
Wait
Life Count
Length
Return Length
Wait
Life Count
Explanation
Used only in manufacturing processes. Not used in service operations.
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