Epson F570 User Manual

Epson
®
SureColor
®
F570 User's Guide

Contents

SureColor F570 User's Guide ..................................................................................................................... 9
Introduction to Your Printer...................................................................................................................... 10
Wi-Fi or Wired Networking........................................................................................................................ 34
Optional Equipment and Replacement Parts................................................................................. 10
Printer Part Locations......................................................................................................................... 11
Product Parts - Front ..................................................................................................................... 12
Product Parts - Top/Inside............................................................................................................. 13
Product Parts - Rear...................................................................................................................... 14
Control Panel Parts ....................................................................................................................... 15
Changing the LCD Screen Language............................................................................................ 17
Selecting the Date and Time ......................................................................................................... 18
Setting a Password and Locking the Control Panel ....................................................................... 19
Selecting Wireless Network Settings from the Control Panel ........................................................ 36
Enabling Wi-Fi Direct Mode........................................................................................................... 38
Using WPS to Connect to a Network ............................................................................................. 40
Printing a Network Status Sheet......................................................................................................... 41
Printing a Network Connection Report ............................................................................................... 42
Network Connection Report Codes and Messages ....................................................................... 44
Accessing the Web Config Utility................................................................................................... 49
Changing a USB Connection to a Wi-Fi Connection...................................................................... 50
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 50
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Connecting to a New Wi-Fi Router ................................................................................................ 51
Disabling Wi-Fi Features ............................................................................................................... 52
Media Handling.......................................................................................................................................... 54
Loading Roll Paper ........................................................................................................................ 54
Cutting Roll Paper ......................................................................................................................... 58
Cutting Roll Paper Manually...................................................................................................... 58
Removing Roll Paper..................................................................................................................... 59
Cut Sheet Handling ............................................................................................................................ 61
Loading Single Cut Sheets ............................................................................................................ 62
Loading Paper in the Auto Sheet Feeder....................................................................................... 63
Removing Paper from the Auto Sheet Feeder............................................................................... 67
Selecting Custom Paper Configurations........................................................................................ 70
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 72
Paper Type Settings - Control Panel ............................................................................................. 73
Printing from a Computer ......................................................................................................................... 74
Selecting Basic Print Settings - Windows ...................................................................................... 74
Document Size Options - Windows........................................................................................... 77
Paper Source Options - Windows ............................................................................................. 77
Print Mode Options - Windows.................................................................................................. 78
Color Mode Options - Windows ................................................................................................ 78
Level Options - Windows .......................................................................................................... 79
Using Layout Manager - Windows ............................................................................................ 81
Selecting Print Layout Options - Windows..................................................................................... 86
Page Layout Options - Windows............................................................................................... 86
Selecting Advanced Settings - Windows ....................................................................................... 88
Roll Paper Options - Windows .................................................................................................. 89
Selecting Additional Settings - Windows ....................................................................................... 90
Printing Your Document - Windows............................................................................................... 91
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Checking Print Status - Windows.............................................................................................. 92
Saving, Sharing, and Customizing the Printer Settings ................................................................. 92
Saving and Sharing Print Settings - Windows........................................................................... 92
Editing Print Setting Displays - Windows .................................................................................. 94
Selecting Default Print Settings - Windows.................................................................................... 95
Changing the Language of the Printer Software Screens.............................................................. 96
Changing Automatic Update Options ............................................................................................ 98
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 98
Selecting Print Settings - Windows 10 S........................................................................................ 99
Printing on a Mac ............................................................................................................................. 102
Selecting Basic Print Settings - Mac ............................................................................................ 103
Paper Size Options - Mac ....................................................................................................... 107
Paper Source Options - Mac................................................................................................... 107
Print Mode Options - Mac ....................................................................................................... 108
Color Mode Options - Mac ...................................................................................................... 108
Level Options - Mac ................................................................................................................ 109
Selecting Print Layout Options - Mac........................................................................................... 110
Selecting Advanced Settings - Mac ............................................................................................. 110
Managing Color - Mac ................................................................................................................. 112
Color Matching Options - Mac................................................................................................. 113
Sizing Printed Images - Mac........................................................................................................ 113
Selecting Printing Preferences - Mac .......................................................................................... 113
Printing Preferences - Mac...................................................................................................... 114
Printing Your Document or Photo - Mac ...................................................................................... 115
Checking Print Status - Mac.................................................................................................... 116
Using the Control Panel Menus.............................................................................................................. 118
Accessing the Printer's Menus ......................................................................................................... 118
Paper Setting Menu.......................................................................................................................... 119
Basic Settings Menu......................................................................................................................... 121
Printer Settings Menu....................................................................................................................... 123
Network Settings Menu .................................................................................................................... 127
System Administration Settings Menu .............................................................................................. 128
Maintenance Menu........................................................................................................................... 129
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Printer Status/Print Menu ................................................................................................................. 130
Refilling Ink .............................................................................................................................................. 132
Ink Safety Precautions ..................................................................................................................... 132
Check Ink and Maintenance Box Levels........................................................................................... 134
Checking Maintenance Box Status on the LCD Screen............................................................... 135
Checking Ink and Maintenance Box Levels - Windows ............................................................... 135
Checking Ink and Maintenance Box Levels - Mac ....................................................................... 136
Disabling Special Offers with Windows ....................................................................................... 137
Purchase Epson Ink and Maintenance Box...................................................................................... 138
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 139
Refilling the Ink Tanks ...................................................................................................................... 139
Replacing the Maintenance Box....................................................................................................... 144
Adjusting Print Quality............................................................................................................................ 146
Print Head Maintenance................................................................................................................... 146
Print Head Nozzle Check............................................................................................................. 146
Checking the Nozzles Using the Product Control Panel ......................................................... 147
Checking the Nozzles Using a Computer Utility...................................................................... 148
Print Head Cleaning .................................................................................................................... 150
Cleaning the Print Head Using the Product Control Panel ...................................................... 151
Cleaning the Print Head Using a Computer Utility................................................................... 152
Using the Powerful Cleaning Utility ......................................................................................... 154
Flushing the Ink Tubes............................................................................................................ 156
Adjusting Print Quality Using the Product Control Panel .................................................................. 157
Cleaning the Auto Sheet Feeder ...................................................................................................... 159
Cleaning the Roll Paper Feeder ....................................................................................................... 160
Maintenance and Transportation ........................................................................................................... 161
Replacing the Cutter......................................................................................................................... 161
Before Moving or Transporting Your Product ................................................................................... 164
After Moving or Transporting Your Product ...................................................................................... 169
Solving Problems .................................................................................................................................... 174
Checking for Software Updates........................................................................................................ 174
Product Status Messages ................................................................................................................ 175
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Resetting Control Panel Defaults ..................................................................................................... 175
Solving Printer Problems.................................................................................................................. 177
Printer Does Not Turn On ............................................................................................................ 177
LCD Screen Shuts Off ................................................................................................................. 177
Solving Network Problems ............................................................................................................... 177
Product Cannot Connect to a Wireless Router or Access Point .................................................. 178
Network Software Cannot Find Product on a Network................................................................. 179
Product Does Not Appear in Mac Printer Window ....................................................................... 180
Cannot Print Over a Network....................................................................................................... 181
Wireless Network Connection is Unstable on a Mac ................................................................... 182
Solving Printing Problems ................................................................................................................ 182
Nothing Prints.............................................................................................................................. 182
Print Head Moves But Nothing Prints .......................................................................................... 183
Solving Paper Problems................................................................................................................... 183
Paper Feeding Problems............................................................................................................. 184
Printout Quality Problems............................................................................................................ 185
Roll Paper Jam Problems ............................................................................................................ 185
Cut Sheet Paper Jam Problems .................................................................................................. 187
Solving Print Quality Problems......................................................................................................... 188
Overall Print Quality is Poor......................................................................................................... 189
Lines Are Misaligned ................................................................................................................... 190
Prints are Scuffed or Smeared .................................................................................................... 190
Prints are Not Positioned Properly............................................................................................... 191
Uninstall Your Product Software....................................................................................................... 192
Uninstalling Product Software - Windows.................................................................................... 192
Uninstalling Product Software - Mac............................................................................................ 193
Where to Get Help............................................................................................................................ 194
Technical Specifications ........................................................................................................................ 195
Windows System Requirements ...................................................................................................... 195
Mac System Requirements .............................................................................................................. 196
Paper Specifications ........................................................................................................................ 196
Printable Area Specifications ........................................................................................................... 198
Ink Specifications ............................................................................................................................. 200
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Dimension Specifications ................................................................................................................. 200
Electrical Specifications ................................................................................................................... 201
Environmental Specifications ........................................................................................................... 201
Interface Specifications .................................................................................................................... 201
Network Interface Specifications ...................................................................................................... 202
Safety and Approvals Specifications ................................................................................................ 203
Safety and Approvals Specifications for Latin America .................................................................... 203
Notices ..................................................................................................................................................... 205
Important Safety Instructions............................................................................................................ 205
General Product Safety Instructions ............................................................................................ 205
LCD Screen Safety Instructions................................................................................................... 207
Wireless Connection Safety Instructions ..................................................................................... 207
FCC Compliance Statement............................................................................................................. 207
Binding Arbitration and Class Waiver ............................................................................................... 208
Trademarks...................................................................................................................................... 211
Copyright Notice............................................................................................................................... 212
A Note Concerning Responsible Use of Copyrighted Materials................................................... 212
Default Delay Times for Power Management for Epson Products ............................................... 213
Copyright Attribution.................................................................................................................... 213
8
SureColor F570 User's Guide
Welcome to the SureColor F570 User's Guide.
For a printable PDF copy of this guide, click here.
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Introduction to Your Printer

Refer to these sections to learn more about your printer and this manual.
Printer Features Notations Used in the Documentation Printer Part Locations Using the Control Panel Assembling the Optional Printer Stand and Paper Basket

Printer Features

The Epson SureColor F570 printer includes these special features:
High productivity
• Available 140-ml color ink bottles with T49M dye-sublimation ink
Reliability
• Improved anti-dust design for reduced print head nozzle maintenance
• PrecisionCore Micro TFP print head offers Precision Droplet Control
• Nozzle Verification Technology detects nozzle condition and adjusts print quality
High resolution
• Prints at resolutions up to 2400 dpi
Easy-to-use setup and operation
• Intuitive, easy-to-read, 4.3-inch, color LCD touchscreen
• Sleek, minimal design that easily fits on desktops
• Easy-to-use software
• Supports roll paper up to 24 inches (609.6 mm) and sheets up to 11 × 17 inches (279 × 432 mm)

Optional Equipment and Replacement Parts

Parent topic: Introduction to Your Printer
Optional Equipment and Replacement Parts
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select
10
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
Option or part Part number
Printer stand and paper basket C12C933151
Roll paper spindle C12C933211
Maintenance box C13S210057
Replacement printer cutter blade C13S210055
1-year extended Epson Preferred Plus service plan EPPT3151B1
Parent topic: Printer Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional printing information.
Parent topic: Introduction to Your Printer

Printer Part Locations

Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Front Product Parts - Top/Inside Product Parts - Rear Control Panel Parts
Parent topic: Introduction to Your Printer
11

Product Parts - Front

1 Control panel
2 Cutter cover
3 Optional paper basket and stand
4 Casters (included with optional stand)
5 Output tray
6 Edge guides
7 Auto sheet feeder
12
8 Cut sheet cover
9 Front cover
Parent topic: Printer Part Locations

Product Parts - Top/Inside

1 Roll paper cover
2 Paper feeder
3 Ink tanks
4 Ink tank cover
5 Ink tank caps
13
6 Transportation cap
7 Roll paper spindle
8 2-inch core paper stop (left side is removeable)
9 Roll paper spindle holders
Parent topic: Printer Part Locations

Product Parts - Rear

1 Maintenance box cover
2 Maintenance box
3 AC inlet
14
4 Ethernet LAN port
5 Status light
6 Data light
7 OPTION port (not available for this product)
8 USB port
9 Air vents
Caution: Do not block the air vents shown above.
Parent topic: Printer Part Locations

Control Panel Parts

1
2
3
4 LCD touchscreen
home button
power light
power button
15
LCD Screen Display
1 Status messages
2 Roll paper information
When roll paper is not loaded, - - - is displayed.
3 Information icon (displays notifications or warnings)
4 Paper Setting menu
5 Printer Status menu
6 Settings menu
16
7 Network connection settings
: No Ethernet connection or Ethernet/Wi-Fi connection is not set up
: Ethernet connection established
: Wi-Fi is disabled
: Wi-Fi network error or the product is searching for a connection
: Wi-Fi connection established; the number of bars indicates signal strength
: Wi-Fi Direct is disabled
: Wi-Fi Direct connection established
8 Supply status (displays remaining maintenance box level)
Parent topic: Printer Part Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Changing the LCD Screen Language Selecting the Date and Time Setting a Password and Locking the Control Panel
Parent topic: Introduction to Your Printer

Changing the LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings > Language.
17
You see this screen:
3. Select a language.
4. Press the home button to exit.
Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. For more information on administration settings, see the
Administrator's Guide.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Basic Settings > Date/Time Settings.
18
You see this screen:
3. Select Date/Time.
4. Select the date format you want to use.
5. Use the on-screen keyboard to enter the current date and select OK.
6. Select the time format you want to use.
7. Use the on-screen keyboard to enter the current time and select OK.
8. Press the home button to exit.
Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:
• Network settings
• Certain printer settings
• Certain maintenance settings
• System administration settings
• Web Config settings
• EpsonNet Config settings
19
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance. For more information on administration settings, see the
Administrator's Guide.
1. Press the home button, if necessary.
2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings.
You see a screen like this:
3. Select Admin Password.
4. Select Register.
5. Use the on-screen keyboard to enter a password and select OK.
6. Enter the password again to confirm and select OK.
Note: Keep a copy of your password in a safe place.
7. Select OK.
8. Select Lock Setting > On to lock settings.
A prompt appears confirming that you want to enable locked settings. Select Yes to enable the setting and return to the home screen.
You must enter the admin password to access any of the locked settings.
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Note: If you forget your password, contact Epson for assistance.
Parent topic: Using the Control Panel

Assembling the Optional Printer Stand and Paper Basket

Follow these instructions to assemble the optional printer stand and paper basket.
Before you begin, make sure you have enough space to set up the printer as shown here.
1 2 inches (50 mm)
2 11.2 inches (285 mm)
3 6 inches (150 mm)
Caution: At least two people are required to lift the printer onto the assembled stand.
21
Make sure you have all of these items for assembly:
22
1 Left mounting bracket
2 Right mounting bracket
3 Support brace
4 Left leg
5 Right leg
6 Paper basket bar
7 Left leg base (square hole faces front)
8 Right leg base (square hole faces front)
9 Allen wrench
10 Paper basket rod
11 Left paper basket support rod
12 Right paper basket support rod
13 Screws (28; 24 if thumbscrews are included)
14 Screw holders (4)
15 Thumbscrews (4; not included with all stands)
1. Attach the support brace to the left leg base and the right leg base.
23
2. Use the Allen wrench to insert 8 screws (four on each side) into the holes on the support brace and leg bases as shown.
3. Attach the legs to the bases.
24
4. Insert 8 screws (4 on each side) into the holes in the legs.
5. Push in the cloth on the paper basket bar so it does not get caught between the bar and the legs, and attach the bar to the legs as shown.
25
Note: Make sure the L and R stickers on the paper basket bar are correctly oriented with the L and R
stickers on the leg bases.
6. Insert 4 screws (2 on each side) into the holes on the paper basket bar to secure it to the legs.
26
7. Make sure the L and R stickers on the mounting brackets are correctly oriented with the left and right legs and attach them as shown.
8. Insert 4 screws into 4 screw holders (2 on each side) and insert them into the holes on the legs to secure the mounting brackets.
27
9. Slide the paper basket rod into the pocket on the end of the paper basket cloth.
10. Insert the top of the paper basket support rods through the loops on the paper basket cloth and attach them to the paper basket rods.
28
11. Insert the ends of the paper basket support rods into the holes on the leg bases.
12. Close the paper basket as shown.
29
13. On the back of the paper basket and stand, attach the loops on the paper basket cloth to the hooks on the leg bases as shown.
14. On the front of the stand, lock the casters.
15. Have at least two people lift the printer using the handholds as shown.
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