Epson F3070 User Manual

EPSON

Preferred

SM

®

Limited Commercial Warranty Program for the

Epson® SureColor® F3070 Series Printers

Toll-Free Phone Number

Priority Technical Support

Security and Peace of Mind

On-Site Repair/Exchange

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Welcome and Congratulations

Congratulations on your purchase of the Epson® SureColor® F3070 Series printer. Your printer is designed
to provide consistent high-quality output in the direct-to-garment printing environment. To ensure your
complete satisfaction with its performance, Epson is pleased to include the Epson Limited Warranty
described in this document.

Note: Your printer is designed to use UltraChrome
caused by the use of other inks or ink delivery systems, will not be covered under this warranty

Any damage due to installation by anyone other than an Epson-authorized installer is not covered
by this warranty.

This limited warranty includes priority toll-free technical phone support and other services as noted under
“Terms and Conditions—Limited Warranty for Commercial Products.” Should you have a question or
experience a problem with your printer, simply call the exclusive Epson toll-free number and select the
technical support option as described in this booklet. Please have your serial number available for the
technical support specialist. Since it’s an exclusive number, your call will be answered promptly.

Important Notice: This Limited Warranty contains important legal terms and conditions, including
an arbitration provision. Please review carefully.

Once again, congratulations and welcome to the Epson Family.

®

DG ink and delivery systems. Any damage

For Epson Technical Support

Follow these easy steps to obtain technical support.

Step 1: Have your serial number available: ___________________________

Step 2: Call toll-free [phone] or call [phone] (U.S. and Canada).

Step 3: Follow the voice prompt instructions.

Step 4: Be prepared to work with the Technical Support Specialist to diagnose the problem.

Operating hours: Currently Monday through Friday, 6

AM to 6 PM, Pacific Time (subject to change)

Terms and Conditions

Limited Warranty for Commercial Products

1. What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the
Epson SureColor F3070 Series Printer (“Printer” or “Product”) covered by this limited warranty
statement, if purchased and used in the United States, Canada, or Puerto Rico, will conform to the
manufacturer’s specifications and will be free from defects in workmanship and materials for either (1) a
period of ninety (90) days from the date of original purchase, (2) 360,000 shirts, (3) 15,840,000 carriage
passes, or (4) replacement of a maximum of two print heads: one color ink head and one white ink
head, whichever occurs first (“Warranty Period”). This warranty is not transferable. Epson also warrants
that the consumable ink enclosed with the Printer will perform to the manufacturer’s specified usage.
The warranty for the ink shipped with the Printer may expire before the expiration of the limited warranty
for the Printer.

2. What Epson Will Do To Correct Problems: Should your Epson SureColor F3070 Series Printer prove
defective during the Warranty Period, please call the toll-free Epson support line identified in this
booklet. This line will be answered during Epson’s regular support hours (currently, 6:00
Pacific Time, Monday through Friday—subject to change). When you call, please be prepared to
provide the service technician with proof of purchase information including the unit serial number and
original date of purchase. You may also need to provide proof of purchase if warranty coverage cannot
be verified by the serial number. An Epson service technician will work with you to try to resolve the
problem. If service is required, the on-site service program may be utilized. The technician will provide
additional instructions about the program at the time this service is being set up. At its sole discretion,
Epson may instead elect to perform exchange service. For more details, please see “On-Site
Response” and “Printer Exchange.” When service involves the exchange of a unit or its parts, the items
replaced become the property of Epson. Replacement items assume the remaining Warranty Period of
the original Product. Parts and Printers exchanged may be new or remanufactured to Epson standards.

AM to 6:00 PM,

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3. On-Site Response: If Epson determines that a warranted hardware defect requires repair, Epson may
elect to use on-site service. If this is the case, and if Epson determines that you are within Epson’s
on-site service territory, an Epson-authorized servicer will be contacted to make the repair at your
facility. Epson will usually dispatch repair parts and a technician to your location for the next business
day if determination that repair is required occurs prior to 1:00
made after 1:00
available to accept the parts delivery and be present at all times while a technician is on-site. Epson’s
shipment of service parts does not guarantee that replacement is required.

4. Printer Exchange: Epson may, at its sole discretion, elect to replace a Printer that for whatever reason
appears to require repair due to a warranted hardware defect. Under these rare circumstances, Epson
will replace the Printer with the same or a comparable Printer refurbished to the Epson standard of
quality. (The replacement Printer will not include promotional materials, accessories, stands,

PM Pacific Time, dispatch will usually be for the second business day. An adult must be

PM Pacific Time. If that determination is