Epson EXPRESSION 800 Setup Guide

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Warning

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.

i

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use Of Copyrighted Materials

Digital cameras and scanners, like photocopiers and conventional scanners, can be misused by improper copying of
copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain
circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to
be responsible and respectful of the copyright laws when using digital cameras and scanners.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON
SoundAdvice is a service mark, ColorTrue and Expression are registered trademarks of Epson America, Inc., and
Micro Step Drive and EPSON FaxAdvice are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.

ii

Copyright © 1999 by Epson America, Inc. 1/99

Printed on recycled paper with at least 10% post-consumer content.

Contents

SCANNING FOR PROFESSIONAL RESULTS 1

About Your Scanner 1
About Your Software 2
About Your Documentation 3

Cautions, Notes, and Tips 4

System Requirements 5

Windows 5

Macintosh 6
Year 2000 Ready 6
Important Safety Instructions 7

SETTING UP YOUR SCANNER 8

Unpack Your Scanner 9
Choose a Good Place for Your Scanner 11
Install the SCSI Interface Board 12
Unlock the Scanner 13
Set the SCSI ID Number 14
Connect the Scanner to Your Computer 15
Power On Your System 16
Install the SCSI Software (PC Only) 16

If You’re Running Windows 95 or Windows 98. . . 17

If You’re Running Windows NT 4.0. . . 18
Install EPSON TWAIN Pro 21

If You’re Running Windows 21

If You’re Using a Macintosh. . . 23

iii

Install LaserSoft SilverFast Lite 24

If You’re Running Windows. . . 24

If You’re Using a Macintosh. . . 24
Install Presto! PageManager 25

If You’re Running Windows. . . 25

If You’re Using a Macintosh. . . 26
Install Xerox TextBridge Classic 26

If You’re Running Windows. . . 26

If You’re Using a Macintosh. . . 27
Install Adobe Photoshop 5.0 LE 27

If You’re Running Windows. . . 27

If You’re Using a Macintosh. . . 28

HOW TO SCAN 29

Preparing to Scan 29
Scanning Tips 30

Selecting Resolution 31

iv

Scaling (Resizing) Images 32

Batch Scanning 32

Selecting Your Scanner Driver 33

Recommended Settings 34

Step-by-Step Scanning Instructions 35

Placing Your Original Document 35

Beginning Your Scan 36

Scanning with EPSON TWAIN Pro 36

Scanning with LaserSoft SilverFast Lite 38

VIEWING YOUR ELECTRONIC MANUALS 41

Installing Adobe Acrobat Reader 42

If You’re Running Windows. . . 42

If You’re Using a Macintosh. . . 42

Copying a Manual to Your Hard Drive 43

Navigating a Manual 43

SETTING UP THE TPU AND ADF UNITS 44

Transparency Unit 44

Unpacking the Transparency Unit 45

Removing the Shipping Screw 45

Installing the Transparency Unit 46

Using the Film Guides 47

Scanning Normal Documents with the Transparency Unit Installed 50
Auto Document Feeder 51

Unpacking the Auto Document Feeder 51

Installing the Auto Document Feeder 52

v

SCANNER MAINTENANCE 54

Transporting the Scanner 54
Transporting the Tranparency Unit 55
Cleaning the Scanner 56

PROBLEMS? NEED HELP? 58

Identifying Scanner Parts 59
Lights and Buttons 60
Problems and Solutions 61

Setup Problems 61

Scanner Problems 62

Software Problems 63

Scanning Problems 64
Where To Get Help 67

EPSON Technical Support 67

Software Technical Support 69

vi

INDEX 71

Scanning for Professional Results

The EPSON® Expression® 800 is a 36-bit professional graphics scanner designed to
deliver superior results for artists, graphics professionals, and business graphics users.
Using EPSON’s ColorTrue® Imaging System, the scanner captures images with
amazing detail and accurate colors. With EPSON’s proprietary Micro Step Drive™
technology, it can achieve a maximum resolution of 12800 × 12800 dpi with
interpolation.

About Your Scanner

Your EPSON Expression 800 scanner includes the following features:

■ Superior image quality

■ True optical resolution of 800 dots per inch (dpi)

■ Hardware resolution of 800 × 3200 dpi with Micro Step drive technology

■ Maximum resolution of 12800 ×

■ 36-bit color depth for capturing images with over 68 billion colors

■ Superior speed (25 to 30% faster than standard 600 dpi scanners)

■ Two scanner drivers

■ EPSON TWAIN Pro for high speed performance and accurate optical

12800 dpi with interpolation

character recognition (OCR)

■ LaserSoft

®

SilverFast™ Lite for superior scans (Artist and Professional models

also include the full version of LaserSoft SilverFast 4.0)

■ Color management with Monaco

®

Profiler Lite (Artist and Professional models).

1

About Your Software

The EPSON Expression 800 scanner includes these leading-edge applications for
professional-quality scans:

EPSON TWAIN Pro

Ideal for scanning text for OCR. Includes Text Enhancement
Technology and Auto Area Segmentation for better scans.

LaserSoft SilverFast Lite

Exclusive professional-quality scanner driver with powerful,
flexible features for obtaining expert results quickly and easily.
If you have the Artist or Professional model of the scanner,
you also have the full-featured version of LaserSoft
SilverFast 4.0. If you have the Executive model, you can
upgrade to SilverFast 4.0. For upgrade information, contact
LaserSoft (see “Software Technical Support” on page 69).

Adobe® Photoshop® 5.0 LE

Edit your photos with professional results. Add special effects,
overlay titles and captions, restore old photos, and add many
other creative enhancements to your photographs.

2

Xerox® TextBridge® Classic

Use the premiere OCR (Optical Character Recognition)
software to turn your paper documents into electronic text
without retyping.

NewSoft™ Presto!™ PageManager for EPSON

After you’ve scanned your paper documents, use this leading
document management software to organize, file, edit, copy,
fax, and e-mail them from one convenient screen.

Monaco Profiler Lite (Artist and Professional models only)

No more trial-and-error efforts to match the colors of your
printed output with the colors you intended! Create
customized color profiles for your scanner, monitor, and
printer with this leading-edge software, and simplify the
process of color management. (See your Monaco Profiler Lite
documentation for compatibility information.)

About Your Documentation

This guide includes instructions for setting up your scanner, scanning tips, and
troubleshooting advice. It also includes instructions for viewing your electronic
manuals and installing the optional equipment.

For greater detail on installing and using the optional equipment, see your EPSON
Expression 800 Reference Guide in the Manuals folder on the EPSON Expression 800
Scanning Tools CD-ROM. Your electronic reference guide also provides scanner
specifications, additional troubleshooting and maintenance information, and
instructions for setting up SCSI devices like your scanner.

For details on using the scanner software, see the electronic EPSON TWAIN Pro
User’s Guide or LaserSoft SilverFast Lite User’s Guide. These guides are also located in
the Manuals folder on the EPSON Expression 800 Scanning Tools CD-ROM. You’ll
find electronic user’s guides for NewSoft Presto! PageManager and Xerox TextBridge
Classic 2.0 in the same folder.

The electronic user’s guide for Adobe Photoshop 5.0 LE is on the Adobe
Photoshop 5.0 LE CD-ROM.

If you have the Artist or Professional model of the EPSON Expression 800, see the
electronic manuals on the Monaco Profiler Lite and LaserSoft SilverFast 4.0
CD-ROMs for information on using those applications.

3

You must have Adobe Acrobat® Reader installed on your
system before you can view the electronic manuals. If you
haven’t already installed Acrobat Reader, see page 42.

Cautions, Notes, and Tips

Please follow these guidelines as you read your documentation:

Cautions must be observed to avoid damage to your
equipment.

Notes contain important information about your scanner.

Tips contain additional hints for great scanning.

4

System Requirements

The minimum system requirements for Windows® and Macintosh® are listed below.
For optimum performance, a faster processor and more memory are recommended. If
you are scanning high resolution images, you need more than the minimum available
hard disk space listed.

Windows

■ An IBM

■ Microsoft

■ 16MB RAM for Windows 95 and Windows 98; 32MB RAM for Windows NT

®

compatible PC with a 486/66 MHz or faster processor

®

Windows 95, Windows 98, or Windows NT® 4.0 (Service Pack 3)

(32MB RAM recommended for all systems)

■ 50MB available hard disk space

■ PCI slot for the Adaptec

■ CD-ROM drive

■ Mouse or pointing device

■ VGA color monitor with 640 × 480 resolution (a color monitor with a resolution

®

SCSI card (included with your scanner)

of 800 × 600 or higher recommended)

■ 8-bit 256-color display adapter card (24-bit display adapter card with millions of

colors recommended)

Color and tone reproduction are subject to the display
capability of your computer system, including the video card,
monitor, and software. See the documentation for these
products for details.

5

Macintosh

■ PowerPC

™

(or higher processor) running system 7.5 (system 8.1 or later

recommended)

■ Macintosh standard SCSI interface (If your Macintosh does not have a SCSI

interface, contact Apple® Computer, Inc. or Adaptec to purchase a compatible
SCSI card. The SCSI card included with your scanner is PC-compatible only.)

■ 16MB RAM (32MB RAM recommended)

■ 50MB available hard disk space

■ CD-ROM drive

■ Mouse or pointing device

■ VGA color monitor with 640 × 480 screen resolution (a color monitor with a

resolution of 800 × 600 or higher recommended)

■ 8-bit 256-color display adapter card (24-bit display adapter card with millions of

colors recommended)

You cannot use a serial interface to connect the scanner.

Color and tone reproduction are subject to the display
capability of your computer system, including the video card,
monitor, and software. See the documentation for these
products for details.

6

EPSON TWAIN Pro supports the Apple ColorSync™ 2.0 color management system
and QuickTime.™ These extensions are automatically installed during the EPSON
TWAIN Pro installation.

Year 2000 Ready

Your EPSON scanner is Year 2000 Ready. However, be sure the other parts of your
computer system are also ready for the year 2000.

Important Safety Instructions

Read all of these instructions and save them for later reference. Follow all warnings
and instructions marked on the scanner.

■ Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill

liquid on the scanner.

■ Do not place the scanner on an unstable surface or near a radiator or heat source.

■ Do not block or cover the openings in the scanner’s cabinet. Do not insert objects

through the slots.

■ Use only the type of power source indicated on the scanner’s label.

■ Connect all equipment to properly grounded power outlets. Avoid using outlets

on the same circuit as photocopiers or air control systems that regularly switch on
and off.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord with the scanner, make sure the total ampere rating

of the devices plugged into the extension cord does not exceed the cord’s ampere
rating. Also, make sure the total ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere rating.

■ Do not attempt to service the scanner yourself.

■ Unplug the scanner and refer servicing to qualified service personnel under the

following conditions:

If the power cord or plug is damaged; if liquid has entered the scanner; if the
scanner has been dropped or the cabinet damaged; if the scanner does not operate
normally or exhibits a distinct change in performance. Do not adjust controls that
are not covered by the operating instructions.

7

Setting Up Your Scanner

Setting up your scanner is easy—just follow the simple steps in this book in the order
listed below.

1. Unpack and choose a place for your scanner.

2. Install the SCSI interface board (PC only).

3. Unlock the scanner.

4. Set the SCSI ID number.

5. Connect the scanner to your computer.

6. Power on your scanner, then power on your computer.

7. Install the scanner software.

8. Install Adobe Photoshop 5.0 LE and any other bonus software that came with
your computer.

8

9. Install Adobe Acrobat Reader if it’s not already on your system. View your
electronic manuals.

Unpack Your Scanner

Remove the scanner from the box, then remove the packing material from your
scanner. Save the packaging in case you need it later. Your EPSON Expression 800
comes with these items:

EPSON Expression 800
Scanning Tools CD-ROM

Adobe Photoshop 5.0 LE
CD-ROM

scanner

LaserSoft SilverFast 4.0 CD-ROM
(Artist and Professional models only;
Quick Start Guide is located in
CD-ROM case)

PCI SCSI interface board
(PC-compatible only)

power cable

SCSI cable

Setting Up and Using Your Scanner

Monaco Profiler Lite CD-ROM
and User Guide (Artist and
Professional models only; located
in plastic sleeve attached to

Monaco Profiler Lite User Guide

IT8 target (Artist and Professional
models only; attached to

Profiler Lite User Guide

Monaco Profiler Lite User Guide

(Artist and Professional models only)

)

)

Monaco

9

If you have the Professional model of the EPSON Expression 800, your scanner also
comes with these items:

35 mm slide filmstrip guide

120/220 size (medium

transparency unit

4 × 5-inch film guide

reflective document mat

installation screws for
transparency unit

format) film guide

35 mm filmstrip guide

10

Choose a Good Place for Your Scanner

Here are some points to consider:

■ Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate

properly.

■ Make sure to place the scanner where you can easily unplug the power cord, and

where the SCSI cable can reach your computer.

■ Keep the scanner away from direct sunlight and strong light sources.

■ Be sure there’s enough room

behind the scanner
for the cables, and above the
scanner so you can
fully raise the document
cover.

■ Avoid places subject to

shocks and vibrations, or
high or rapidly changing
temperatures and
humidity.

11.3 inches
(28.7 cm)

16.7 inches (42.5 cm)

18.9 inches
(48.0 cm)
when
document
cover is open

at least

3.9 inches
(10.0 cm)

11

Install the SCSI Interface Board

You must install your SCSI board before installing the scanner driver and software
applications.

If you have a Macintosh with a SCSI interface, or if you already have a SCSI board
installed in your PC, skip this section.

The SCSI board that came with your scanner is for PC
systems only. If your Macintosh does not have a SCSI
interface, please contact Apple
for a compatible SCSI board.

®

Computer, Inc. or Adaptec

For additional installation information, see the

Guide

that came with your SCSI board or your computer

documentation.

Installation

1. Turn off the computer and any peripheral devices. Unplug any power cords; then
disconnect all cables from the back panel of your computer.

2. Remove the cover from your computer.

Static electricity can damage electronic components. Ground
yourself before you touch any of the computer’s internal
components by touching an unpainted metal surface inside
the computer case.

3. Insert the interface board into an empty PCI expansion slot (refer to your
computer documentation for information about your PCI slots); then secure it
with the bracket screw.

4. Replace the computer cover and reconnect all cables.

5. Continue with the following section, “Unlock the Scanner.”

12

Unlock the Scanner

Before connecting the scanner to a
power source, you must release the
transportation lock, located on the
back of the scanner.

UNLOCK

LOCK

Slide the transportation lock to the
unlocked position, as shown.

If you can’t slide the transportation
lock easily, turn the scanner on;
then, after the

P OPERATE light

starts flashing red, turn the scanner off and try again.

Always lock the
scanner carriage
before transporting it;

otherwise, the scanner
may be damaged. Be sure the scanner
lamp is in the home position (toward
the back of the scanner). To ensure
this, always turn off the scanner before
locking the carriage. See “Transporting
the Scanner” on page 54 for more
information.

home position

UNLOCK

LOCK

OPTION

TERMINATOR

SW

ON

SCSI

OFF

ID

0

1

2
7
6

3

4
5

13

Set the SCSI ID Number

The scanner is preset at the factory to SCSI ID 2. If you need to change this number,
turn the scanner off. Then turn the SCSI ID switch on the back panel. Be sure to
choose a unique number that doesn’t conflict with the ID number of other SCSI
devices.

ON

OFF

1

2

7

6

4

5

UNLOCK

LOCK

OPTION

TERMINATOR

SW

ON

SCSI

OFF

ID

0

1
2

7

6

3
4

5

Don’t use SCSI ID 7, which is usually reserved for the SCSI
interface in the computer. SCSI ID 0 and 1 are also not
recommended, as these may be used for the hard disk. If you
select the asterisk (*), the scanner won’t work. Use this
setting when you need to prepare the scanner for
transportation. For more information on selecting an ID
number, see your electronic

Reference Guide

.

EPSON Expression 800

14

If you’re installing either the transparency unit or the auto document feeder, see
“Installing the Transparency Unit” on page 46 or “Installing the Auto Document
Feeder” on page 52.

Connect the Scanner to Your Computer

Make sure the scanner, computer, and any SCSI devices
connected to your computer are turned off. The scanner is off
when the
the surface of the front panel).

1. Locate the SCSI cable that came with your scanner.

2. Squeeze the lock releases on the lock connector end of the SCSI cable and plug
the cable into either SCSI connector on the back of the scanner. The cable is
secure when both connector locks snap in.

3. Connect the pin end of the SCSI cable to the SCSI port on your computer or
another SCSI device in the chain and tighten the screws to secure the cable.

If you are connecting
multiple SCSI devices, the
total length of the SCSI bus
(cables) must not exceed

19.7 feet (6 meters);
otherwise the system may
not work properly.

P OPERATE button is out (not pushed down below

UNLOCK

LOCK

OPTION

TERMINATOR

SW

ON

SCSI

OFF

ID

0
1

2

7

6

3
4
5

Do not use an external
terminator. For more information on SCSI connections, see
your electronic

EPSON Expression 800 Reference Guide

4. Locate the SCSI terminator switch at the
rear of the scanner. If the scanner is the
only SCSI device in the chain or if it’s the
last device in the chain, leave the
terminator turned on. Turn the terminator
switch off if you’ve connected your scanner
in the middle of a SCSI chain.

5. Plug in the power cables for your
computer, scanner, and other external
SCSI devices.

.

terminator switch

ON

OFF

1

2

7

6

4

5

UNLOCK

LOCK

OPTION

TERMINATOR

SW

ON

SCSI

OFF

ID

0
1

2

7

6

3
4
5

15

Power On Your System

Always press the OPERATE button to turn on your scanner before you turn on the
computer. Otherwise, the computer may not recognize your EPSON scanner when
you install your software.

As the scanner initializes, the
scanner’s front panel comes on and the scanner’s lamp
carriage moves forward, then back. After a few seconds, the
READY light comes on.

READY light

OPERATE light

P OPERATE light on the

RESET

OPERATE

Install the SCSI Software (PC Only)

16

The EPSON Expression 800 Scanning Tools CD-ROM includes the Windows 95,
Windows 98, and Windows NT drivers for your SCSI board. You need to install the
SCSI software for your system before you can use your scanner.

Before you begin, make sure your SCSI board is installed, and your scanner is
attached to the computer.

If You’re Running Windows 95 or Windows 98. . .

Depending on how your computer system was originally set up, you may be asked to
insert your Windows operating system CD-ROM during the scanner installation.
Please have your Windows CD-ROM handy, in case it is needed.

1. Turn on your scanner first; then turn on your computer. A screen appears saying
that your system has detected new hardware.

If your system doesn’t automatically detect the SCSI board,
run EZ-SCSI, a special Windows SCSI configuration utility.
Insert your EPSON Expression 800 Scanning Tools
CD-ROM in your drive. Click Start, then click Run. Type
D:\Adaptec\Ezscsi\Setup in the textbox (where D: is your
CD-ROM drive), then click OK.

2. Click Next. You see the screen to the
right.

3. Make sure Search for the best driver

for your device

EPSON Expression 800 Scanning
Tools CD-ROM in the CD-ROM
drive, then click Next.

is selected. Insert the

4. When you see the screen to the right
prompting you for the location of the
driver, deselect
and check

Floppy disk drives

Specify a location.

Then

use the Browse function to specify

D:\EPSON\Drivers\Win98

either

D:\EPSON\Drivers\Win95

or

(where D:

is your CD-ROM drive).

17

5. You see a screen indicating that
Windows is ready to install the best
driver for this device. Click Next to
begin driver installation.

6. If your system stops installation to
request the file essiscnb.dll, insert
your Windows operating system
CD-ROM in the CD-ROM drive
and click OK to continue.

7. When you see a screen indicating that
installation is complete, click Finish.
The Add New Hardware Wizard closes, and you return to the Windows desktop.

8. Verify that the scanner is listed in the Windows Device Manager. (Click Start,

Settings, Control Panel, then double-click the System icon. Select the Device

Manager tab and double-click Image Device if you’re running Windows 98, or

EPSON Scanners if you’re running Windows 95. EPSON Expression800

should appear in the list.)

If You’re Running Windows NT 4.0. . .

18

Depending on how your computer system was originally set up, you may be asked to
insert your Windows NT CD-ROM during the scanner installation. Please have your
CD-ROM handy, in case it is needed.

1. Turn on your scanner first; then turn on your computer.

2. Log onto Windows NT.

3. Wait until you see the Windows desktop icons, then click

Panel

.

Start, Settings, Control