Several Sheets of Paper are Fed at a Time. . . . . . . 95
Power and Control Panel Problems.............95
Power Does Not Turn On..................95
Power Does Not Turn O..................95
Power Turns O Automatically..............95
Cannot Print from a Computer................96
Checking the Connection (USB).............96
Checking the Connection (Network)..........96
Checking the Soware and Data. . . . . . . . . . . . . 97
Checking the Printer Status from the
Computer (Windows).....................99
Checking the Printer Status from the
Computer (Mac OS)......................99
When You Cannot Make Network Settings......100
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 100
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection............ 101
Checking the SSID Connected to the Printer. . . 103
Checking the SSID for the Computer.........103
Printout Problems........................104
3
User's Guide
Contents
Printout is Scued or Color is Missing........104
Banding Appears.......................104
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................105
Vertical Banding or Misalignment...........105
Print Quality is Poor.....................105
Paper Is Smeared or Scued...............107
Printed Photos are Sticky.................107
Position, Size, or Margins of the Printout
e
Are Incorrect..........................107
Printed Characters Are Incorrect or Garbled. . . 108
e Printed Image Is Inverted..............108
Mosaic-Like Patterns in the Prints...........108
e Printout Problem Could Not be Cleared. . . 108
Other Printing Problems................... 109
Printing Is Too Slow.....................109
Printing Slows Down Dramatically During
Continuous Printing.....................109
Other Problems..........................109
Slight Electric Shock when Touching the
Printer...............................109
Operation Sounds Are Loud...............109
Application Is Blocked by a Firewall (for
Windows Only)........................110
Ink Spilled............................110
Appendix
Technical Specications....................111
Printer Specications....................111
Interface Specications...................112
Network Function List...................112
Wi-Fi Specications.....................112
Security Protocol.......................113
Supported ird Party Services.............113
Dimensions...........................113
Electrical Specications..................113
Environmental Specications..............114
System Requirements....................114
Regulatory Information....................115
Standards and Approvals................. 115
Restrictions on Copying..................115
Transporting and Storing the Printer...........116
Copyright.............................. 119
Trademarks.............................119
Where to Get Help........................120
Technical Support Web Site................120
Contacting Epson Support................120
4
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
&“Soware
Update Tools (EPSON
Soware
Updater)” on page 84
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
5
in the search window,
nd
User's Guide
About This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Window s : H o l d down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
6
User's Guide
About This Manual
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. e content displayed on
the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight
depending on the model, the method of operation is the same.
dierences
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
7
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Safety Instructions for Ink
❏ Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
a thorough ushing, see a doctor immediately.
them immediately with water. If discomfort or vision problems continue
ush
aer
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottle and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottle and ink bottle cap.
8
User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the printer cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ If the ink tank is not lled up to the lower line, rell the ink soon. Prolonged use of the printer when the ink
level is below the lower line could damage the printer.
9
User's Guide
Important Instructions
❏ Always turn the printer o using the P button. Do not unplug the printer or turn o the power at the outlet
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively
automatic doors or
automatically controlled devices, follow all posted warnings and directions on these devices.
alarms, and could lead to accidents due to malfunction. When using this printer near
re
the operation of automatically controlled devices such as
aect
Protecting Your Personal Information
If you give the printer to someone else or dispose of it, restore the default network settings.
Related Information
& “Buttons and Functions” on page 12
10
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Control panelAllows you to operate the printer and indicates the printer's status.
A
Printer coverOpen to rell the ink tank or to remove jammed paper.
B
Ink tank capOpen to rell the ink tank.
C
Ink tankContains black ink and is located on the print head.
D
front coverOpen to load paper in the paper cassette.
E
Output trayHolds the ejected paper.
A
Paper cassetteLoads paper.
B
Edge guideFeeds the paper straight into the printer. Slide to the edges of the paper.
C
paper guide extensionSlide out to load legal size paper.
D
11
User's Guide
Rear coverRemove when removing jammed paper.
A
Printer Basics
USB portConnects a USB cable to connect with a computer.
B
AC inletConnects the power cord.
C
Control Panel
Buttons and Functions
A
Turns the printer on or o.
Unplug the power cord after checking that the power light is o.
B
C
D
E
When a network error occurs, pressing this button cancels the error. Hold this button down for more than ve
seconds to perform Wi-Fi auto setup using the WPS push button.
Prints a network connection report allowing you to determine the causes of any problems you may have using the
printer on a network. If you need more detailed network settings and connection status, hold this button down for
at least
When a error occurs, pressing this button cancels the error.
Hold this button down for at least ve seconds to move the ink tank to the ink relling position, or to return it to
the home position.
Stops the current operation. Cancels paper out errors and paper jam errors.
Hold this button down for ve seconds until the
seconds to print a network status sheet.
ve
P
button ashes to run print head cleaning.
12
User's Guide
Functions using Button Combinations
Printer Basics
+
+
+
Prevents changes from being made to Epson Connect and Google Connect Print settings.
Restore Default Network Settings
Turn the printer on while holding down the
settings. When the network settings are restored, the printer turns on and the network status
lights ash alternately.
Print Nozzle Check Pattern
Turn the printer on while holding down the
The total number of pages fed through the printer is also printed as well as the nozzle check
pattern.
Lights and Printer Status
Lights on the control panel indicate the status of the printer.
button to restore the default network
y
button to print the nozzle check pattern.
Normal Status
: On
LightStatus
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
LightStatusSolutions
Wi-Fi connection error has occurred.Press the button to clear the error and try again.
13
User's Guide
Printer Basics
LightStatusSolutions
Initial ink charging may not be complete.See the Start Here poster to complete initial ink
charging.
Ink relling may not be complete.
Ink tank cap is not fully closed.
No paper is loaded or more than one sheet
has been fed at a time.
A paper jam has occurred.
Protective material may be inside the printer.Open the printer cover, remove the protective
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
When the H light and the b light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
Rell the ink inside the ink tank, and then press the
button to return the tank to the home position.
Push in the cap rmly, and then press the
Load paper and press the
Remove the paper and press the
material, and then press the
❏ After clearing the error by pressing the
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn o the printer, make sure you press the
button.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
ash at regular intervals until the ink pad is replaced.
button.
button.
*1
. It is not a user-
button.
H
button.
H
button,
P
The printer has started in recovery mode
because the rmware update failed.
A printer error has occurred.Open the front cover and remove any paper inside
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
14
User's Guide
Printer Basics
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
& “Removing Jammed Paper” on page 91
& “Contacting Epson Support” on page 120
& “Installing the Latest Applications” on page 85
15
User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the wireless router.
Related Information
“Connecting to a Computer” on page 17
&
“Connecting to a Smart Device” on page 18
&
& “Making Wi-Fi Settings from the Printer” on page 18
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
16
User's Guide
Network Settings
can connect the devices to the printer without having to use a standard wireless router. However, devices directly
connected to the printer cannot communicate with each other through the printer.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
17
User's Guide
Select the connection type and then click Next.
Network Settings
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If the wireless router supports WPS, you can make settings by using push button setup.
connecting the printer to the network, connect to the printer from the device that you want to use (computer,
Aer
smart device, tablet, and so on.)
18
User's Guide
Network Settings
Related Information
& “Making Wi-Fi Settings by Push Button Setup” on page 19
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 20
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 21
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the wireless router. If the following
conditions are met, you can set up by using this method.
❏ e wireless router is compatible with WPS (Wi-Fi Protected Setup).
❏
current Wi-Fi connection was established by pressing a button on the wireless router.
e
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the wireless
router.
1.
Hold down the [WPS] button on the wireless router until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the
documentation provided with your wireless router for details.
2.Hold down the
alternately.
connection setting will start. When a connection is established, the
e
button on the printer for at least
seconds until the light and the light
ve
light turns on.
ash
Note:
e printer is in a connection error status when the
the printer error by pressing the
again. If it still does not work, print a network connection report and check the solution.
button on the printer, reboot the wireless router, place it close to the printer and try
light and the light ash simultaneously. Aer clearing
19
User's Guide
Network Settings
Related Information
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
& “When You Cannot Make Network Settings” on page 100
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an wireless router by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an wireless router is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a
PIN code into the wireless router.
1.
Load papers.
2.Hold down the
e network status sheet is printed.
Note:
If you release the
Note that PIN code information is not printed on this report.
3.While holding down the button, press the button until the light and the light
alternately.
4.Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the wireless router within two minutes.
When a connection is established, the
Note:
❏ See the documentation provided with your wireless router for details on entering a PIN code.
button on the printer for at least
button within ve seconds before the power light ashes, a network connection report is printed.
light turns on.
seconds until the power light
ve
ashes.
ash
❏ e printer is in a connection error status when the
clearing the printer error by pressing the
printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
& “Printing a Network Status Sheet” on page 28
& “Checking the Network Connection Status” on page 22
& “Printing a Network Connection Report” on page 22
& “When You Cannot Make Network Settings” on page 100
button on the printer, reboot the wireless router, place it close to the
20
light and the light ash simultaneously. Aer
User's Guide
Network Settings
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to devices without a wireless router. e printer acts as a
wireless router.
1.While holding down the
alternately.
Wait until the process ends.
When a connection is established, the
Note:
If you enable Wi-Fi Direct once, it remains enabled unless you restore the default network settings.
2.Load papers.
3.Hold down the
e network status sheet is printed. You can check the SSID and Password for Wi-Fi Direct (Simple AP) on
this sheet.
Note:
If you release the
Note that the SSID and Password for Wi-Fi Direct (Simple AP) are not printed on this report.
button on the printer for at least ve seconds until the power light ashes.
button within ve seconds before the power light ashes, a network connection report is printed.
button, press the button until the light and the light
light turns on.
ash
4.On the computer's network connection screen or the smart device's Wi-Fi screen, select the same SSID shown
on the network status sheet to connect.
5.Enter the password printed on the network status sheet into the computer or smart device.
You can conrm the status of Wi-Fi Direct on the network status sheet.
21
User's Guide
Network Settings
Note:
When you connect from a smart device using Wi-Fi Direct connection (for Android)
When you are using an Android device and connect to the printer using Wi-Fi Direct, the
simultaneously on the printer.
Press the
Press the
See Tips on the following website for more details.
http://epson.sn > Support
Related Information
& “Printing a Network Status Sheet” on page 28
& “Checking the Network Connection Status” on page 22
& “When You Cannot Connect Using Wi-Fi Direct (Simple AP) Connection” on page 101
button to allow the connection request.
button if you want to reject the connection request.
light and light ash
Checking the Network Connection Status
You can check the network connection status in the following way.
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
& “Lights and Printer Status” on page 13
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the wireless router.
1.Load papers.
2.Press the
e network connection report is printed.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 23
button.
22
User's Guide
Network Settings
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related Information
& “E-1” on page 24
& “E-2, E-3, E-7” on page 24
& “E-5” on page 25
& “E-6” on page 25
& “E-8” on page 25
& “E-9” on page 26
& “E-10” on page 26
& “E-11” on page 26
& “E-12” on page 27
& “E-13” on page 27
& “Message on the Network Environment” on page 28
23
User's Guide
Network Settings
E-1
Solutions:
❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
❏ Make sure your hub or other network device is turned on.
❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled.
E-2, E-3, E-7
Solutions:
❏ Make sure your wireless router is turned on.
❏
Conrm
❏ Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏ Place the printer closer to your wireless router and remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ If an wireless router has multiple SSIDs, select the SSID that is displayed. When the SSID is using a non-
compliant frequency, the printer does not display them.
❏ If you are using push button setup to establish a network connection, make sure your wireless router supports
WPS. You cannot use push button setup if your wireless router does not support WPS.
❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
❏ Makes sure you know your SSID and password before connecting to the wireless router. If you are using a
wireless router with its default settings, the SSID and password are located on a label on the wireless router. If
you do not know your SSID and password, contact the person who set up the wireless router, or see the
documentation provided with the wireless router.
❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the
http://epson.sn > Setup
that your computer or device is connected correctly to the wireless router.
soware
from the following website.
❏ Another smart device was added to the network using push button setup.
❏ e Wi-Fi network was set up using any method other than push button setup.
Related Information
“Connecting to a Computer” on page 17
&
“Making Wi-Fi Settings from the Printer” on page 18
&
24
User's Guide
Network Settings
E-5
Solutions:
Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on
the wireless router, and then reset the printer’s network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
❏ WPA2 PSK (TKIP/AES)
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
*WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
*
*
E-6
Solutions:
❏ Check if MAC address
ltered. See the documentation provided with the wireless router for details. You can check the printer’s MAC
address from the Network Status part on the network connection report.
❏ If your wireless router is using shared authentication with WEP security, make sure the authentication key and
index are correct.
❏ If the number of connectable devices on the wireless router is less than the number of network devices that you
want to connect, make settings on the wireless router to increase the number of connectable devices. See the
documentation provided with the wireless router to make settings.
Related Information
& “Printing a Network Status Sheet” on page 28
ltering
is disabled. If it is enabled, register the printer’s MAC address so that it is not
E-8
Solutions:
❏ Enable DHCP on the wireless router if the printer’s Obtain IP Address setting is set to Auto.
❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
Related Information
&
“Printing a Network Status Sheet” on page 28
25
User's Guide
Network Settings
E-9
Solutions:
Check the following.
❏ Devices are turned on.
❏ You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices aer conrming the above, turn o the wireless router.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
Related Information
& “Connecting to a Computer” on page 17
E-10
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer’s IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn o the wireless router. Wait for about 10 seconds,
and then turn it on.
Related Information
& “Printing a Network Status Sheet” on page 28
E-11
Solutions:
Check the following.
❏
default gateway address is correct if you set the printer’s TCP/IP Setup setting to Manual.
e
❏ e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
26
User's Guide
Network Settings
Related Information
& “Printing a Network Status Sheet” on page 28
E-12
Solutions:
Check the following.
❏ Other devices on the network are turned on.
❏ e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏ e network addresses for other devices (subnet mask and default gateway) are the same.
❏
IP address does not
e
If still does not connect your printer and network devices aer conrming the above, try the following.
conict
with other devices.
❏ Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏ Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Related Information
&
“Printing a Network Status Sheet” on page 28
& “Connecting to a Computer” on page 17
E-13
Solutions:
Check the following.
❏ Network devices such as a wireless router, hub, and router are turned on.
❏ e TCP/IP Setup for network devices has not been set up manually. (If the printer’s TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer’s network
may
from the network for other devices.)
dier
If it still does not work
❏ Turn o the wireless router. Wait for about 10 seconds, and then turn it on.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
checking the above, try the following.
aer
27
User's Guide
Network Settings
Related Information
& “Printing a Network Status Sheet” on page 28
& “Connecting to a Computer” on page 17
Message on the Network Environment
MessageSolution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected.
name (SSID).
The Wi-Fi environment needs to be
improved. Turn the wireless router o and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
The same SSID as Wi-Fi Direct exists in the
environment. Change the Wi-Fi Direct SSID
if you cannot connect a smart device to the
printer.
Conrm
network
The same SSID may be set on several wireless router. Check the settings on
the wireless router, and change the SSID.
After moving the printer closer to the wireless router and removing any
obstacles between them, turn o the wireless router. Wait for about 10
seconds, and then turn it on. If it still does not connect, see the
documentation supplied with the wireless router.
Computer and smart devices that can be connected simultaneously are
connected in full in the Wi-Fi Direct (Simple AP) connection. To add another
computer or smart device, disconnect one of the connected devices
You can conrm the number of wireless devices which can be connected
simultaneously and the number of connected devices by checking the
network status sheet.
On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the
menu to change the setting. You can change the network name following
after DIRECT-XX-. Enter within 32 characters.
Printing a Network Status Sheet
rst.
You can check the detailed network information by printing it such as the maximum number of devices you can
connect by Wi-Fi Direct (simple AP).
1.Load papers.
2.Hold down the
button on the printer's control panel for at least
seconds until the power light
ve
ashes.
e network status sheet is printed.
Note:
If you release the
button within ve seconds before the power light ashes, a network connection report is printed.
Replacing or Adding New Wireless Routers
If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network
environment is established, re-set the Wi-Fi settings.
28
User's Guide
Network Settings
Related Information
& “Changing the Connection Method to a Computer” on page 29
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with Windows
computers with disc drives.)
Insert the
soware
disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select Set up Printer connection again (for new network router or changing USB to network, etc.) on the Install
Soware screen, and then click Next.
29
User's Guide
Network Settings
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1.Turn the printer o.
2.While holding down the
alternately.
Restoration is complete when the
button, press the button until the light and the light ash
light and the light are o.
30
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Paper suitable for printing documents
Media NameSizeLoading Capacity (Sheets)Manual 2-Sided Printing
Epson Bright White Ink Jet
Paper
*1For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Paper suitable for printing documents and Photos
Media NameSizeLoading Capacity (Sheets)Manual 2-Sided Printing
Epson Photo Quality Ink Jet
Paper
Epson Matte PaperHeavyweight
A4
A4100-
A420-
120
*1
✓
31
User's Guide
Preparing the Printer
Commercially Available Paper
Plain papers
Media NameSizeLoading Capacity (Sheets)Manual 2-Sided Printing
Plain paper
Copy paper
High quality plain
paper
*1For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Letter, A4, B5, 16K (195×270
mm ), A5, A6, B6
Legal, Indian-Legal, 8.5×13
in.
User Dened (mm)
89×127 to 215.9×1200
*1
150
1✓
1✓
✓
Envelopes
Media NameSizeLoading Capacity
(Envelopes)
EnvelopeEnvelope #10, Envelope DL,
Envelope C6
10✓
Manual 2-Sided Printing
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
32
User's Guide
Preparing the Printer
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to
Related Information
conrm
the paper
specications.
“Printer
&
Specications
” on page 111
Loading Paper in the Paper Cassette
1.Open the front cover until it clicks, and then slide out the paper cassette until it stops.
Important:
c
paper cassette cannot be removed.
e
2.Slide the edge guides to their maximum position.
33
User's Guide
Preparing the Printer
3.With the printable side facing down, load paper until it touches the back of the paper cassette.
Important:
c
Do not load more than the maximum number of sheets
specied
for the paper.
❏ 8.5 x 13 in.
Load paper using the line.
❏ Legal
Pull out the paper guide extension and load paper using the line.
34
User's Guide
Preparing the Printer
4.Slide the edge guides to the edges of the paper.
5.Insert the paper cassette as far as it will go.
Important:
c
Do not push in the paper
pushed in, align the paper to the paper size line.
6.Slide out the output tray.
inserting the paper cassette. It may cause a paper feed problem. If the paper is
aer
35
User's Guide
Preparing the Printer
Related Information
& “Paper Handling Precautions” on page 32
& “Available Paper and Capacities” on page 31
& “List of Paper Type” on page 36
& “Loading Envelopes and Precautions” on page 36
Loading Envelopes and Precautions
Load envelopes with the ap facing up until they touch the back of the paper cassette, and then slide the edge
guides to the edges of the envelopes.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Paper Cassette” on page 33
or window envelopes.
aps
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected to the network for 30 minutes.
Saving Power - Windows
1.
Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
3.Do one of the following.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and clickSend.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O IfDisconnected setting, and then click Send.
Note:
Your produ c t may h ave th e Power O Time r feature or Power O If Disconnected and Power O If Disconnected
features depending on the location of purchase.
4.Click OK.
Saving Power - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer Settings.
37
User's Guide
Preparing the Printer
4.Do one of the following.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and clickApply.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O IfDisconnected setting, and then click Apply.
Note:
Your produ c t may h ave th e Power O Time r feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
38
User's Guide
Printing
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏ Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vie w d evi c es and p r inters inHardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v ices a nd pri n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1.Open the
Load paper in the printer if it has not already been loaded.
you want to print.
le
39
User's Guide
Printing
2.Select Print or Page Setup from the File menu.
3.Select your printer.
4.Select Preferences or Properties to access the printer driver window.
5.Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏ When you select Print Preview, you can see a preview of your document before printing.
6.Click OK to close the printer driver window.
7.Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Paper Cassette” on page 33
& “Main Tab” on page 54
40
User's Guide
Printing
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏ Flip the paper over to print on the other side when the printer has nished printing the rst side.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 31
Print Settings
2-sided printing is available when EPSON Status Monitor 3is enabled. However, it may not be available when the
printer is accessed over a network or is used as a shared printer.
Note:
To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON
Status Monitor 3.
1.On the printer driver's Main tab, select an option from 2-Sided Printing.
2.Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
3.
Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 54
41
User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 54
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
& “Printing Basics” on page 39
42
User's Guide
Printing
& “Main Tab” on page 54
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then selectFit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
43
User's Guide
Printing
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 54
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.
44
User's Guide
Printing
1.Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2.Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
45
User's Guide
Printing
3.Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4.Tape the sheets together from the back.
5.Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
46
User's Guide
Printing
6.Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7.Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
47
User's Guide
Printing
8.Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9.Tape the sheets together from the back.
48
User's Guide
Printing
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
49
User's Guide
Printing
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing a Watermark
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings
to change details such as the size, density, or position of the watermark.
Related Information
“Printing Basics” on page 39
&
“More Options Tab” on page 54
&
Printing Multiple Files Together
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current
and then repeat the above steps.
le,
50
User's Guide
Printing
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the
Related Information
& “Printing Basics” on page 39
& “Main Tab” on page 54
le.
les
is "ecl".
Adjusting the Print Tone
You can adjust the tone used in the print job.
Note:
ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open
the Ton e C orrecti on window, and then select the method of tone correction.
Note:
❏ Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper
type and print quality settings.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
51
User's Guide
Printing
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Emphasize
in Lines.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
Printing to Enhance Light Text and Lines
You can enhance light letters and lines to make them more visible, or to sharpen images.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Enhance
Light Text and Lines.
Related Information
& “Printing Basics” on page 39
& “More Options Tab” on page 54
52
User's Guide
Printing
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏ Paper: Plain paper, Copy paper, High quality plain paper, or Envelope
❏ Quality: Standard
e print quality may be changed when printing. e print speed may become slower and print density may
become higher.
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
& “Printing Basics” on page 39
& “Maintenance Tab” on page 55
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
53
User's Guide
Printing
Main Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Reset Defaults
Ink LevelsDisplays how to check the ink level.
Paper Source
Document Size
OrientationSelect the orientation you want to use to print.
Paper TypeSelect the type of paper on which you print.
QualitySelect the pint quality you want to use for printing. Available settings depend on the paper type
2-Sided PrintingAllows you to perform 2-sided printing.
Multi-Page
Displays a list of items currently set on the Main and More Options tabs.
Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Select the paper source from which the paper is fed. Select Auto Select to automatically select the
paper source selected in the print settings on the printer.
If the printer has only one paper source, this item is not displayed.
Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
you select.
SettingsYou can specify the binding edge and the binding margins.
Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
CopiesSet the number of copies you want to print.
CollatePrints multi-page documents collated in order and sorted into sets.
Reverse OrderAllows you to print from the last page so that the pages are stacked in the
correct order after printing.
Quiet ModeReduces the noise the printer makes. However, enabling this may reduce print speed.
Print PreviewDisplays a preview of your document before printing.
Job Arranger LiteSelect to print using the Job Arranger Lite feature.
More Options Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Reset Defaults
Document SizeSelect the size of your document.
Displays a list of items currently set on the Main and More Options tabs.
Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
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User's Guide
Printing
Output Paper
Reduce/Enlarge
Document
Tone CorrectionAutomaticAdjusts the tone of images automatically.
Watermark FeaturesAllows you to make settings for anti-copy pattern or watermarks.
Additional SettingsRotate 180°Rotates pages 180 degrees before printing. This feature is helpful when
Select the paper size on which you want to print. If the Output Paper diers from the DocumentSize, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Allows you to reduce or enlarge the size of a document.
Fit to PageAutomatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom toPrints with a specic percentage.
CenterPrints images in the center of the paper.
Custom
Image OptionsEnables print quality options such as Emphasize Text. You can also
Allows you to perform manual tone correction. Click Advanced for
further settings.
thicken thin lines to make them visible on the printouts.
printing on paper such as envelopes that are loaded in
the printer.
xed
direction in
High SpeedPrints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror ImageInverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle CheckPrints a nozzle check pattern to check if the print head nozzles are clogged.
Head CleaningCleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if some nozzles are clogged as shown in the illustration of the nozzle check pattern.
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User's Guide
Printing
Power CleaningRuns power cleaning to clean the clogged nozzles in the print head. Because this feature uses more
ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the
illustration of the nozzle check pattern.
Print Head AlignmentAligns the print head if vertical lines are misaligned.
Paper Guide CleaningCleans the paper path if the printouts are smeared.
Job Arranger LiteOpens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Monitoring
Preferences
Extended SettingsAllows you to make a variety of settings. Right-click each item to view the Help for more details.
Print QueueDisplays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
LanguageChanges the language used on the printer driver window. To apply the settings, close the printer
Software UpdateStarts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical SupportAllows you to access the Epson technical support website.
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Displays the number of sheets of paper fed into the printer.
driver, and then open it again.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1.Open the
Load paper in the printer if it has not already been loaded.
2.Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
3.
Select your printer.
you want to print.
le
d
to expand the print window.
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User's Guide
4.Select Print Settings from the pop-up menu.
Printing
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
5.Change the settings as necessary.
See the menu options for the printer driver for details.
6.Click Print.
Related Information
& “Available Paper and Capacities” on page 31
& “Loading Paper in the Paper Cassette” on page 33
& “Menu Options for Print Settings” on page 61
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User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
& “Printing Basics” on page 56
& “Menu Options for Layout” on page 60
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that the documents are stacked in page order.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
Related Information
& “Printing Basics” on page 56
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User's Guide
Printing
& “Menu Options for Paper Handling” on page 60
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a
❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
“Printing Basics” on page 56
&
“Menu Options for Paper Handling” on page 60
&
specic
percentage, do one of the following.
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
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User's Guide
Printing
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏ OS X Mountain Lion or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per SheetSelect the number of pages to be printed on one sheet.
Layout DirectionSpecify the order in which the pages will be printed.
BorderPrints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in
direction in the printer.
xed
Flip horizontallyInverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSyncSelect the method for color adjustment. These options adjusts colors between the printer and the
EPSON Color Controls
computer display to minimize the
dierence
in color.
Menu Options for Paper Handling
Collate pagesPrints multi-page documents collated in order and sorted into sets.
Pages to PrintSelect to print only odd pages or even pages.
Page OrderSelect to print from the top or the last page.
Scale to t paper sizePrints to t to the paper size you loaded.
Destination Paper
Size
Scale down onlySelect when reducing the size of the document.
Select the paper size to print on.
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User's Guide
Menu Options for Cover Page
Printing
Print Cover Page
Cover Page TypeSelect the contents of the cover page.
Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Menu Options for Print Settings
Paper SourceSelect the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media TypeSelect the type of paper on which you print.
Print QualitySelect the pint quality you want to use for printing. The options vary depending on the paper type.
Advanced SettingsAdjusts the brightness and the contrast of images.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
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User's Guide
Printing
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Printing Using a Network Service” on page 88
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice. e contents may vary depending on the product.
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User's Guide
Printing
A
B
C
D
E
F
G
H
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
Select what you want to print such as photos and documents.
Displays the screen to make print settings such as paper size and paper type.
Displays the paper size. When this is displayed as a button, tap it to display the paper settings currently set
on the printer.
Displays photos and documents you selected.
Starts printing.
Using Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet
(Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to
the same wireless network.
1.Load paper in the printer.
2.Set up your printer for wireless printing.
3.On your Android device, install the Epson Print Enabler plug-in from Google Play.
4.Connect your Android device to the same wireless network as your printer.
5.Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.
6.From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.
Note:
If you do not see your printer, tap All Printers and select your printer.
Related Information
“Loading Paper in the Paper Cassette” on page 33
&
“Connecting to a Smart Device” on page 18
&
Canceling Printing - Printer Button
Press the y button to cancel the print job in progress.
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User's Guide
Relling Ink
Relling Ink
Checking the Ink Level
To conrm the actual ink remaining, visually check the ink level in the printer's tank.
Important:
c
Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
Important:
c
❏ Epson warranty does not cover damage caused by inks other than those
ink not designed for this printer or any third party ink.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏ Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
ProductBK: Black
ET-M1120111
specied,
including any genuine Epson
M1120
*1 High capacity / *2 Standard capacity
110*
1
/110S*
2
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User's Guide
Relling Ink
Note:
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
For Australia and New Zealand
BK: Black
532
For Asian countries except for China
BK: Black
1
005*
*1 High capacity / *2 Standard capacity
/005S *
2
Related Information
& “Technical Support Web Site” on page 120
Ink Bottle Handling Precautions
Storing precautions for ink
❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏ Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏ Do not open the ink bottle package until you are ready to
the ink tank. e ink bottle is vacuum packed to
ll
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏ Once you open an ink bottle, we recommend using it as soon as possible.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ For optimum print results do not maintain low ink levels for extended periods of time.
Handling precautions for relling ink
❏ Use ink bottles with the correct part code for this printer.
❏ is printer requires careful handling of ink. Ink may splatter when the ink tank is lled or relled with ink. If
ink gets on your clothes or belongings, it may not come o.
❏ If the ink tank is not lled up to the lower line, rell the ink soon. Continued use of the printer when the ink
level is below the lower line on the tank could damage the printer.
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User's Guide
Relling Ink
❏ To obtain optimum printing results, rell the ink tank to the upper line at least once every year.
❏ Do not shake too vigorously or squeeze the ink bottles.
Ink consumption
❏
ink in the ink bottle supplied with your printer is partly used during initial setup. In order to produce high
e
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore this bottle may print fewer pages compared to subsequent ink bottles.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Relling the Ink Tank
Ink can be
Important:
relled
at any time.
c
Epson recommends the use of genuine Epson ink bottles.
1.Open the printer cover.
2.Hold down the H button on the printer for at least
seconds until the H light
ve
ashes.
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User's Guide
Relling Ink
3.Check that the ink tank moves to the lling position and aligns with the u mark.
Important:
c
Do not put your hand inside the printer until everything has stopped moving.
Note:
To cancel relling the ink tank, hold down the
4.
Open the cap of the ink tank.
5.While holding the ink bottle upright, turn the cap slowly to remove it.
H
button.
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User's Guide
Relling Ink
Important:
c
❏ Be careful not to spill any ink.
❏ Do not touch the top of the ink bottle aer removing the cap; otherwise you may be smeared with ink.
6.Position the top of the ink bottle along the slot in front of the lling port, and then stand the bottle slowly to
insert it into the
lling
port.
Important:
c
❏ Do not allow the top of the ink bottle to hit against any objects
spill.
❏ It may be dicult to see inside the ink tank. Rell the ink tank carefully to prevent ink from spilling out
from the ink inlet.
68
removing its cap; otherwise ink may
aer
User's Guide
Relling Ink
7.Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink
automatically when the ink is lled to the upper line.
ow
stops
Important:
c
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
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User's Guide
Relling Ink
8.When you have nished relling the ink, remove the ink bottle, and then close the cap of the ink tank securely.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
9.Close the cap of the ink tank.
10. Close the printer cover.
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User's Guide
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11. Hold down the H button on the printer for at least ve seconds until the H light ashes.
Related Information
& “Ink Bottle Codes” on page 64
& “Ink Bottle Handling Precautions” on page 65
& “Ink Spilled” on page 110
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User's Guide
Maintaining the Printer
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is
In these cases, turn the printer on and o again as soon as possible to cap the print head.
as it is, it will dry out causing nozzles (ink outlets) to clog.
le
Check if Nozzles are Clogged (Nozzle Check)
If the nozzles are clogged, the printouts become faint or visible banding appears.
When print quality has declined, rst use the nozzle check feature to check if the nozzles are clogged.
Check if Nozzles are Clogged (Nozzle Check) - Printer Buttons
1.Load A4-size plain paper in the printer.
2.Press the
3.While holding down the
power light ashes.
e nozzle check pattern is printed.
Note:
It may take some time to start printing the nozzle check pattern.
4.Examine the printed pattern, and then perform one of the following options depending on the print results.
P
button to turn o the printer.
y
button, press the P button to turn on the printer for at least
seconds until the
ve
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User's Guide
Maintaining the Printer
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Cleain the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform head cleaning. For details, see the
related information below.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
“Cleaning the Print Head (Head Cleaning)” on page 75
&
“Power Cleaning the Print Head (Power Cleaning)” on page 76
&
Check if Nozzles are Clogged (Nozzle Check) - Windows
1.Load A4-size plain paper in the printer.
2.Access the printer driver window.
3.Click Nozzle Check on the Maintenance tab.
4.Follow the on-screen instructions to print the nozzle check pattern.
5.Examine the printed pattern, and then perform one of the following options depending on the print results.
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Cleain the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform head cleaning. For details, see the
related information below.
Related Information
“Accessing the Printer Driver” on page 39
&
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User's Guide
Maintaining the Printer
& “Loading Paper in the Paper Cassette” on page 33
& “Cleaning the Print Head (Head Cleaning)” on page 75
& “Power Cleaning the Print Head (Power Cleaning)” on page 76
Check if Nozzles are Clogged (Nozzle Check) - Mac OS
1.Load A4-size plain paper in the printer.
2.
Select System Preferences from the
then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
4.
Click Nozzle Check.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
5.Follow the on-screen instructions to print the nozzle check pattern.
Examine the printed pattern, and then perform one of the following options depending on the print results.
6.
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Cleain the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform head cleaning. For details, see the
related information below.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
& “Cleaning the Print Head (Head Cleaning)” on page 75
& “Power Cleaning the Print Head (Power Cleaning)” on page 76
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User's Guide
Maintaining the Printer
Cleaning the Print Head (Head Cleaning)
When printouts are faint or visible banding appears, the nozzles are clogged. When print quality has declined, use
the nozzle check feature to check if the nozzles are clogged, and then clean the print head. For details on how to
run the nozzle check, see the related information below.
Important:
c
❏ Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about three times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
To prevent the print head from drying out, do not unplug the printer while the power is on.
Cleaning the Print Head - Printer Buttons
Hold the y button down for at least
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
Aer the power light stops ashing, turn o the printer, run nozzle check, and then check if the print head nozzles
have been un-clogged.
For details on how to run the nozzle check, see the related information below.
Repeat the nozzle check and head cleaning up to three times until all lines are printed correctly.
Related Information
&
“Check if Nozzles are Clogged (Nozzle Check)” on page 72
seconds until the power light starts
ve
ashing.
Cleaning the Print Head - Windows
1.Access the printer driver window.
2.Click Head Cleaning on the Maintenance tab.
3.
Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
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User's Guide
Maintaining the Printer
Related Information
& “Accessing the Printer Driver” on page 39
& “Check if Nozzles are Clogged (Nozzle Check)” on page 72
Cleaning the Print Head - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Head Cleaning.
4.
Follow the on-screen instructions.
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 72
Power Cleaning the Print Head (Power Cleaning)
e power cleaning feature may improve print quality in the following cases.
❏
most nozzles are clogged.
e
❏ You performed the nozzle check and head cleaning three times and then waited for at least six hours without
printing, but print quality still did not improve.
Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following
instructions, and then power clean the print head.
Important:
c
Make sure that there is enough ink in the ink tank.
Visually check the ink tank is at least a third full. Low ink levels during Power Cleaning could damage the product.
Important:
c
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours.
unnecessary ink usage, you must wait 12 hours before you try it again.
76
erefore,
to avoid
User's Guide
Maintaining the Printer
Important:
c
is feature eects the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If
the ink pads have reached the end of their service life, contact Epson Support to request replacement.
Note:
When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing
may remain.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 72
Running Power Cleaning - Windows
1.Access the printer driver window.
2.
Click Power Cleaning on the Maintenance tab.
3.Follow the on-screen instructions.
Related Information
& “Accessing the Printer Driver” on page 39
& “Check if Nozzles are Clogged (Nozzle Check)” on page 72
Running Power Cleaning - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.
Click Power Cleaning.
4.Follow the on-screen instructions.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 72
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
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User's Guide
Maintaining the Printer
Aligning the Print Head - Windows
1.Load four or more sheets of A4-size plain paper in the printer.
2.Access the printer driver window.
3.Click Print Head Alignment on the Maintenance tab.
4.Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
“Accessing the Printer Driver” on page 39
&
Aligning the Print Head - Mac OS
1.Load four or more sheets of A4-size plain paper in the printer.
2.Select System Preferences from the
then select the printer.
3.Click Options & Supplies > Utility > Open Printer Utility.
4.Click Print Head Alignment.
5.Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Cleaning the Paper Path
When the printouts are smeared or scued or paper does not feed correctly, clean the roller inside.
Important:
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
Cleaning the Paper Path - Windows
1.Access the printer driver window.
2.Click Paper Guide Cleaning on the Maintenance tab.
3.Follow the on-screen instructions.
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User's Guide
Maintaining the Printer
Cleaning the Paper Path - Mac OS X
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Paper Guide Cleaning.
Follow the on-screen instructions.
4.
Cleaning the Paper Path for Paper Feeding Problems
When paper is not fed from paper cassette correctly, clean the roller inside.
1.Turn o the printer by pressing the
2.Unplug the power cord, and then disconnect the power cord.
3.Make sure that the cap of the ink tank is securely closed.
Important:
P
button.
c
If the cap of the ink tank is not securely closed, ink may leak.
4.
Close the printer cover.
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User's Guide
Maintaining the Printer
5.Slide out the paper cassette, and then remove the paper.
6.Stand the printer on its side with the printer's ink tank at the bottom.
Caution:
!
Be careful not to trap your hand or
Important:
when standing the printer. Otherwise you may be injured.
ngers
c
Do not leave the printer standing for a long time.
7.Dampen a so cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the
cloth.
8.Return the printer to its normal position, and then insert the paper cassette.
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User's Guide
Maintaining the Printer
9.Connect the power cord.
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer Printer Buttons
e information is printed together with the nozzle check pattern.
1.Load A4-size plain paper in the printer.
P
2.Press the
3.Turn the printer on while holding the
ashes.
button to turn o the printer.
y
button down, and then release the buttons when the power light
Checking the Total Number of Pages Fed Through the Printer Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
Related Information
& “Accessing the Printer Driver” on page 39
Checking the Total Number of Pages Fed Through the Printer - Mac
OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer and Option Information.
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User's Guide
Network Service and Software Information
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied soware disc.
Application for
Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can
Web Cong, connect the printer and the computer or device to the same network.
e following browsers are supported.
Windows XP SP3 or later
Mac OS X v10.6.8 or later
*
iOS
Android 2.3 or laterDefault browser
Chrome OS
*Use the latest version.
)
conrm
OSBrowser
*
Conguring
the printer status or change the network service and printer settings. To use the
Microsoft Edge, Internet Explorer 8 or later, Firefox
*
Safari
, Firefox*, Chrome
*
Safari
Default browser
Printer Operations (Web
*
, Chrome
*
*
Running Web Cong on a Web Browser
1.Check the printer's IP address.
Press the
2.Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
Examples:
IPv4: http://192.168.100.201/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 61
button to print the network connection report, and then check the printer's IP address.
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User's Guide
Network Service and Software Information
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1.Open the printer list on the computer.
❏ Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vie w d ev i c es an d p r inters inHardware and Sound.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w dev i ces a n d printe r s in Hardware and Sound (orHardware).
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.Right-click on your printer and select Properties.
3.Select the Web Se r vi c e tab and click the URL.
Running Web Cong on Mac OS
1.
Select System Preferences from the
then select the printer.
2.Click Options & Supplies> Show Printer Webpage.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏ Windows Server operating systems are not supported.
❏ Mac OS is not supported.
❏ Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
& “Installing the Latest Applications” on page 85
83
User's Guide
Network Service and Software Information
Software Update Tools (EPSON Software Updater)
EPSON
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied
http://www.epson.com
Starting on Windows
❏ Window s 1 0
❏ Windows 8.1/Windows 8
❏ Window s 7 / Wi ndows Vist a / Wi ndows XP
Soware
soware
Click the start button, and then select Epson Soware > EPSON Soware Updater.
Enter the application name in the search charm, and then select the displayed icon.
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON SowareUpdater.
Updater is an application that checks for new or updated
disc.
soware
on the internet and installs it.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS
Select Go > Applications > Epson
Soware
> EPSON
Soware
Updater.
Application for Conguring Multiple Devices
(EpsonNet Cong)
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
❏ Windows 10/Windows Server 2016
Click the start button, and then select EpsonNet > EpsonNet Cong.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
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User's Guide
Network Service and Software Information
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003
R2/Windows Server 2003
Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Cong.
Starting on Mac OS
Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Cong
SE > EpsonNet
Installing the Latest Applications
Note:
When reinstalling an application, you need to uninstall it rst.
1.Make sure the printer and the computer are available for communication, and the printer is connected to the
Internet.
2.Start EPSON Soware Updater.
e screenshot is an example on Windows.
3.
For Windows, select your printer, and then click
4.Select the items you want to install or update, and then click the install button.
Important:
to check for the latest available applications.
c
Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
85
User's Guide
Network Service and Software Information
Note:
❏ You can download the latest applications from the Epson website.
http://www.epson.com
❏ If you use Windows Server operating systems, you cannot use EPSON Soware Updater. Download the latest
applications from the Epson website.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 84
& “Uninstalling Applications” on page 86
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware.
Make sure you use the latest version of the applications and
rmware.
1.Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2.Start EPSON Soware Updater, and update the applications or the rmware.
Important:
c
Do not turn o the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.Press the P button to turn o the printer.
2.Quit all running applications.
3.Open Control Panel:
❏ Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
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User's Guide
Network Service and Software Information
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4.Open Uninstall a program (or Add or Remove Programs):
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5.Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6.Uninstall the applications:
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1.Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.Press the
3.To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.
P
button to turn o the printer.
menu > Printers & Scanners (or Print
4.Quit all running applications.
5.
Select Go > Applications > Epson Soware > Uninstaller.
6.
Select the application you want to uninstall, and then click Uninstall.
Important:
c
Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
e
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
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User's Guide
Network Service and Software Information
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 84
Printing Using a Network Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in
Epson Connect.
e features available on the Internet are as follows.
❏ Email Print
When you send an email with attachments such as documents or images to an email address assigned to the
printer, you can print that email and the attachments from remote locations such as your home or oce printer.
❏ Epson iPrint
is Application is for iOS and Android, and allows you to print from a smart phone or tablet. You can print
documents, images, and websites by sending them directly to a printer on the same wireless LAN.
❏ Remote Print Driver
is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location,
you can print by changing the printer on the usual applications window.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
88
User's Guide
Solving Problems
Solving Problems
Checking the Printer Status
Lights and Printer Status
Lights on the control panel indicate the status of the printer.
Normal Status
: On
LightStatus
The printer is connected to a wireless (Wi-Fi) network.
The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.
Error Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
/ : On
/ : Flashing
LightStatusSolutions
Wi-Fi connection error has occurred.Press the button to clear the error and try again.
Initial ink charging may not be complete.See the Start Here poster to complete initial ink
charging.
Ink relling may not be complete.
Ink tank cap is not fully closed.
No paper is loaded or more than one sheet
has been fed at a time.
Rell the ink inside the ink tank, and then press the
button to return the tank to the home position.
Push in the cap rmly, and then press the
Load paper and press the
button.
H
button.
89
H
User's Guide
Solving Problems
LightStatusSolutions
A paper jam has occurred.
Protective material may be inside the printer.Open the printer cover, remove the protective
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
When the H light and the b light ash
simultaneously
An ink pad is nearing or at the end of its
service life.
The printer has started in recovery mode
because the
rmware
update failed.
Remove the paper and press the
material, and then press the
❏ After clearing the error by pressing the
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn o the printer, make sure you press the
button.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
at regular intervals until the ink pad is replaced.
ash
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
button.
button.
*1
. It is not a user-
button,
P
2. Visit your local Epson website for further
instructions.
A printer error has occurred.Open the front cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
& “Removing Jammed Paper” on page 91
& “Contacting Epson Support” on page 120
&
“Installing the Latest Applications” on page 85
90
User's Guide
Solving Problems
Checking the Printer Status - Windows
1.Access the printer driver window.
2.Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcuticon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 39
Checking the Printer Status - Mac OS
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 84
& “Installing the Latest Applications” on page 85
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
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User's Guide
Solving Problems
Related Information
& “Lights and Printer Status” on page 13
Removing Jammed Paper from Inside the Printer
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1.Open the printer cover.
2.Remove the jammed paper.
92
User's Guide
Important:
c
Do not touch the white at cable or translucent lm inside the printer. Doing so may cause a malfunction.
Solving Problems
3.Close the printer cover.
Removing Jammed Paper from Rear Cover
1.Remove the rear cover.
93
User's Guide
2.Remove the jammed paper.
3.Remove jammed paper from the rear cover.
Solving Problems
4.
Insert the rear cover in the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Do not load more than the maximum number of sheets
above the line indicated by the triangle symbol on the edge guide.
Related Information
& “Environmental Specications” on page 114
& “Paper Handling Precautions” on page 32
& “Available Paper and Capacities” on page 31
& “List of Paper Type” on page 36
surface and operate in the recommended environmental conditions.
at
specied
for the paper. For plain paper, do not load
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
94
User's Guide
Solving Problems
Related Information
& “Removing Jammed Paper” on page 91
& “Loading Paper in the Paper Cassette” on page 33
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 33
Several Sheets of Paper are Fed at a Time
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
❏ If the paper is pushed in, align the paper to the paper size line on the paper cassette.
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
P
❏ Hold down the
Power Does Not Turn O
Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
button for a little longer.
P
button.
Power Turns O Automatically
❏ Wi n d o w s
Click Printer and Option Information on the printer driver's Maintenance tab.
❏ Disable the Power O If Inactive and Power O If Disconnected settings.
❏ Disable the Power O Timer setting.
95
User's Guide
❏ Mac OS
Solving Problems
Select System Preferences from the
select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.
❏ Disable the Power O If Inactive and Power O If Disconnected settings.
❏ Disable the Power O Timer setting.
Note:
Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Cannot Print from a Computer
Checking the Connection (USB)
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Checking the Connection (Network)
❏ When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
96
User's Guide
Solving Problems
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.
❏ If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the access point or reset the network settings for the printer. If this does
not solve the problem, see the documentation for the access point.
❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.
Related Information
& “Connecting to a Computer” on page 17
&
“Printing a Network Connection Report” on page 22
Checking the Software and Data
❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
& “Checking for Genuine Epson Printer Drivers” on page 97
& “Installing the Latest Applications” on page 85
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏ Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
97
User's Guide
Solving Problems
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
Mac OS
Select System Preferences from the
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Related Information
“Installing the Latest Applications” on page 85
&
98
User's Guide
Solving Problems
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w dev i ces a n d pr inte r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
99
User's Guide
Solving Problems
When You Cannot Make Network Settings
❏ Tur n o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the wireless router to help with radio wave communication, and then try to
make network settings again.
❏ Press the
button to print the network connection report. Check it and then follow the printed solutions.
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏ When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.
100
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