Epson EMP Monitor User Manual

EMP Monitor Operation Guide
V4.30

Meanings of symbols used

The following table shows the symbols used in this manual, along with descriptions of what they mean.
s Indicates a page where a related topic or a more detailed explanation is provided.
[ (name) ] Indicates the name of the buttons on the remote control or the control panel.
Example: Esc button
2
Timer
Indicates the name of the buttons or items on EMP Monitor.
Example: Select "Timer" - "Timer Settings".
Select Timer - Timer Settings.

Contents

3
Meanings of symbols used
EMP Monitor Features
EMP Monitor Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Compatible computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing EMP Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Limitations imposed by a Windows Vista environment. . . . . . . . . . . . . . . . . . . . 8
Before starting operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using EMP Monitor
Registering and deleting projectors for monitoring . . . . . . . . . . . . 10
Starting EMP Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Registering projectors using automatic search (Searching for and registering
projectors that are located in the same segment). . . . . . . . . . . . . . . . . . . . . . . . 11
Procedures for automatic search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Procedures for registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the range of addresses to do an automatic search and registration . 13
Procedures for automatic search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Procedures for registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Registration by specifying an IP address (Manual registration) . . . . . . . . . . . 17
Registering several projectors to a monitoring group all at once . . . . . . . . . 18
If the projector name or IP address changes after registration . . . . . . . . . . . . 20
For projectors that have been registered manually . . . . . . . . . . . . . . . . . . . . 20
For projectors that have been registered using automatic search . . . . . . 20
Cancelling (deleting) projector registrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Monitoring window layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Monitoring using Grouping view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Meanings of Grouping view icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the icons in Grouping view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Monitoring using Detail list view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Meanings of Detail list view icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Selecting display items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Sorting lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Searching for desired icons (Projector list). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Monitoring using the system tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying projectors with problem or warning statuses in a list . . . . . . . . . 27
Checking properties in detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Displaying group properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Displaying projector properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Displaying and deleting logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Displaying logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Deleting logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the control functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Carrying out control using control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Carrying out control using a web browser (Web control). . . . . . . . . . . . . . . . . 32
Carrying out control using timer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Procedures for new timer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
E-mail notification function settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
E-mail notification of problem/warning/status . . . . . . . . . . . . . . . . . 37
Application lock function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching application lock between enabled and disabled . . . . . . . . . . . . . . 39
Enabling the application lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Disabling the application lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting a password for cancelling application lock . . . . . . . . . . . . . . . . . . . . . . . 39
Appendix
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Projectors cannot be monitored or controlled . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
An e-mail message is not sent when a problem occurs with a projector . . 41
General Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4

EMP Monitor Features

5

EMP Monitor Functions

6
EMP Monitor Functions
EMP Monitor lets you carry out operations such as checking the statuses of multiple EPSON projectors that are connected to a network at a computer monitor, and controlling the projectors from the computer.
Following are brief descriptions of the monitoring and control functions that can be carried out using EMP Monitor.
Registering projectors for monitoring and control
Projectors on the network can be searched for automatically, and you can then select projectors to be registered from the projectors that are detected.
You can enter the IP addresses for target projectors to register them.
Registered projectors can also be assigned to groups so that they can be monitored and controlled in groups.
Monitoring the statuses of registered projectors
The power status (ON/OFF) for projectors and problems or warnings requiring attention can be checked visually by means of icons.
You can select groups of projectors or a single projector that you are interested in, and then check the cumulative lamp operating time or the details of information such as input sources, problems, and warnings for these projectors.
Controlling registered projectors
Projectors can be selected in groups or as single projectors, and you can then carry out operations for the selected projectors such as turning the power on and off and switching their input sources.
Web control functions can be used to change the settings in the projector's configuration menu.
Mail notification function settings
You can set e-mail addresses to which notifications are sent if a status requiring attention, such as a problem, occurs with a projector that has been registered.
To enable projectors to be monitored and controlled even when they are in standby mode*, make the following settings at the projectors. The settings that need to be made will vary depending on the projector you are using. s Projector User's Guide
Set Network Monitoring to ON.
Set Standby Mode to Network ON.
* When the projector's indicator is lit orange.
If there are certain control actions which are carried out regularly at particular times or on particular days, you can use Timer Settings to register timer settings.

Operating environment

7
Operating environment

Compatible computers

Only Windows is supported.
OS Windows 98 Second Edition SP1
Windows Me
Windows NT4.0 SP6
Windows 2000 Professional SP4
The following 32-bit operating systems:
Windows XP Home Edition SP2 or later
Windows XP Professional SP2 or later
Windows Vista (All editions except Starter Edition)
Windows Vista SP1 All editions except Starter Edition
Internet Explorer Ver. 5.0 or later must be installed.
CPU Pentium MMX 166 MHz or higher (Pentium II 233 MHz
or higher recommended)
Memory capacity 64 MB or more (128 MB or more recommended)
Free hard disk space
Display SVGA (800 X 600) or higher resolution, 32 bit or higher
50 MB or more
display colour
EMP Monitor cannot be used in environments which do not allow pings to be transmitted.
Windows NT4.0 does not support Arabic and Hebrew versions of EMP Monitor.
You must update Windows Vista to Windows Vista SP1 to use the Ukrainian version of EMP Monitor.

Installing EMP Monitor

When you are using Windows 2000/Windows NT4.0/Windows XP/Windows Vista, you must have administrator authority in order to install EMP Monitor.
When the language selected for the EMP Monitor installation varies from that of the OS being used, the EMP Monitor screens may not be displayed correctly.
Procedure
A Turn the computer on.
To prevent problems from occurring during the installation, we recommend that you terminate all resident applications that can be ended.
B Load the following CD-ROM in your computer: “EPSON
Projector Software for Meeting & Monitoring” or “EPSON Projector Software for Monitoring”.
Macintosh computers cannot be used.
Operations carried out at the computer may become slow depending
on the number of projectors being managed. If this happens, use a computer with higher specifications.
The installer automatically starts up.
C From here, continue with the installation by following the
on-screen messages.
Operating environment
8

Limitations imposed by a Windows Vista environment.

When using EMP Monitor under Windows Vista, note the following limitations.
You must have administrator authority in order to use Register at startup on the Environment setup screen of EMP Monitor.
Even after EMP Monitor has been uninstalled, the settings and log information will remain on the hard disk. If this information is no longer required, you may delete the EMP Monitor V4.30 folder. Provided the default settings were used at installation, this folder can be found at:
"C:\Users\(User Name)\AppData\Local\VirtualStore\Program Files\EPSON Projector\EMP Monitor V4.30"

Before starting operations

Check the following points before starting up EMP Monitor.
EMP Monitor must be installed on the computer to be used for monitoring and control.
The computer and the projectors must be connected to the network.
If using Windows 2000/Windows NT4.0/Windows XP/Windows
Vista, the computer must be started up in Administrator mode.
Depending on the projector model, a commercially-available serial TCP/IP conversion adapter and a connection cable are required in order to use EMP Monitor. s Projector User's Guide "
Make the settings for the serial TCP/IP conversion adapter before connecting to the projector.

Using EMP Monitor

9

Registering and deleting projectors for monitoring

10
Registering and deleting projectors for monitoring
This operation is carried out when starting EMP Monitor for the first time after it has been installed and when you would like to add projectors. Once a projector has been registered, the status for the projector will be displayed automatically each time EMP Monitor is started from that point onwards.

Starting EMP Monitor

Procedure
A Click Start - Programs (or All Programs) - EPSON Projector -
EMP Monitor V4.30 in that order to start EMP Monitor.
B The main window will be displayed.
The area described in red box is referred to as Grouping view.
The operations to register projectors using the automatic search will vary depending on where the projectors are connected to in the network.
When registering a projector that is located in the same segment as the computer in which EMP Monitor is installed. s "Registering projectors using automatic search (Searching for and registering projectors that are located in the same segment)" p.11
When registering projectors that are in multiple segments of the network. s "Setting the range of addresses to do an automatic search and registration" p.13
Registering and deleting projectors for monitoring
11

Registering projectors using automatic search (Searching for and registering projectors that are located in the same segment)

Procedures for automatic search
Procedure
A Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be displayed.
If Detail list view is displayed, select "New" - "Projector (automatic search)" from the Edit menu.
B Click "Search".
Automatic searching will be carried out, and the names of the pro­jectors that have been detected will be displayed.
If a projector does not appear in the list, use "Registration by spec­ifying an IP address (Manual registration)". s p.17
You can also carry out this operation by selecting New - Projector (automatic search) from the Edit menu.
Projectors that are using a serial TCP/IP conversion adapter cannot be detected.
Registering and deleting projectors for monitoring
12
Procedures for registration
Procedure
A Select the projector(s) to be registered from the displayed
list, and then click "Edit".
The following window will be displayed.
Display name Enter the name of the projector(s) to be displayed in
Grouping view or Detail list view.
Up to a maximum of 32 bytes can be entered. A space cannot be used as the first character.
Display icon Select the icon(s) to be displayed in Grouping view or
Detail list view.
Parent group Select when registering a projector in a group.
If no groups have been created, this cannot be selected.
s "Registering several projectors to a monitoring group all at once" p.18
Projector name
IP address This shows the IP address for the registered projector.
Use Serial TCP/IP conversion adaptor.
Port Number This cannot be selected when registering projectors
This shows the name that has been registered on the projector.
This cannot be selected when registering projectors using automatic search.
using automatic search.
Make the necessary settings while referring to the following table.
Monitor Password
Description You can enter some kind of memo about the projector.
Monitor Select this when you want monitoring to start.
If a Monitor Password has been set for the projector, be sure to enter the Monitor Password that has been set. If the correct password is not entered at this time, it will not be possible to monitor and control the projector even though it is registered.
The details you enter here will be displayed at the projector properties.
Up to a maximum of 60 bytes can be entered.
Registering and deleting projectors for monitoring
13
B After entering the details, click "Register" to start the
registration. When the message is displayed, click "OK".
To continue registering other projector(s), repeat Steps 1 and 2.
Projectors that have been registered using automatic search are searched for again by projector name each time EMP Monitor is started.
C To end the registration operation, click in the top-right
corner of the window or click "Cancel".
The icon(s) of the projector(s) you registered will be displayed in Grouping view or Detail list view.
Refer to s "Monitoring window layout" p.21 for details on using the Grouping view and Detail list view.

Setting the range of addresses to do an automatic search and registration

Projectors that are using a serial TCP/IP conversion adapter cannot be detected.
B Select the "Specify an address range and search" check box
and then enter "Start address" and "End address" in the range.
Procedures for automatic search
Procedure
A Right-click in Grouping view and select "New" - "Projector
(automatic search)".
The Create new projector (automatic registration) window will be displayed.
If Detail list view is displayed, select New - Projector (automatic search) from the Edit menu.
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