Epson ELP-3000 Warranty Statement

You
AT E
VERY TURN
.
SM
E
C
ARE
ONE YEAR
ROAD SERVICE
BASIC WARRANTY
This products limited warranty as detailed in the back of this
brochure includes one year of carry-in service.
EXTRA CARE ROAD SERVICE
EPSON
also offers its data/video projector customers FREE
Extra Care Road Service, which runs concurrently with the
one year basic warranty, based on the terms and conditions
described in this brochure.
SERVICE, YOU MUST COMPLETE AND RETURN THE
ENCLOSED REGISTRATION
registration,
IN ORDER TO PROVIDE ROAD
CARD. Without prior
E
PSON
will be unavoidably delayed
in responding to your Road Service request.
IT COULD HAPPEN.
You could have a breakdown on the road. We know how valuable time is, especially when you’re traveling. Now you can leave your home or office with confidence, knowing that E Extra Care Road Service, (based on E Warranty Statement on the reverse side) provides you with the projector support you need.
W
E
A
IM
To
P
LEASE
We’re committed to customer satisfaction.
Our Extra Care Road Service offers a level of support unsurpassed in the industry-it’s easy, fast and free. No other projector manufacturer offers a service package so in tune with your needs.
A
N
EW LEVEL
Our program has been specifically designed to cover our projectors in the unlikely event of a failure. Because of this feature, you don’t have to wait for your unit to be repaired. Instead, we’ll ship you a replacement projector anywhere in the United States via overnight delivery. When the replacement unit arrives, simply return the original unit to us within three days, using the pre-paid airway bill and packaging we provide-and you’re ready to go!
IT’S E
Wherever you are, we’re just a phone call away. To reach us, call l-800-922-8911 or l-310-782-2600 from 6:00 AM to 6:00 PM (Pacific Time), Monday­Friday. You’ll speak to one of our expert technical support representatives to see if you need a replacement unit to get up and running again.
ASY
O
.
F
S
.
ECURITY
PSON’S
PSON’S
.
Limited
IT’S F
We’ll ship your replacement unit via overnight delivery. We will give our best effort to ship the same
day if we receive your call before 3:00 PM (Pacific
Time). Calls received after 3:00 PM will be shipped
the following business day.
A
To provide this service, all we need is your Master
Card, Visa, Discover Card or American Express
number as a security deposit* for the return of your
original unit. Original units not returned will be charged to your credit card.
If you choose not to use a credit card, please let the
technical support representative know and they will refer you to your nearest authorized service center for carry-in service.
IT’S F
While under E replacement units are free. And the overnight shipping is always on us, both ways.
LL
AST
.
You
REE
.
N
EED
Is A C
PSON’S
one year limited warranty,
REDIT CARD
.
FOR YOUR CONVENIENCE
An Extra Care Road Service sticker is located on the bottom of your projector, so our 800 number and hours of operation are always with you.
* Security deposit is $8000
EPSON AMERICA LIMITED
WARRANTY STATEMENT
For Support and Service
Requests call:
In the US
1-800-922-8911 1-310-782-2600
6AM to 6PM PST
or FAX
1-310-782-5266
In Canada
1-800-922-8911
EPSON
Epson America,
0
Inc.*
20770 Modrona Avenue
l 550 McNicoll Ave. Willowdole, Ontario M2H 2E1
Copyright 1995 Epson America, Inc. CPD-2777 l .5/95 l 3M l CL
EPSON is a registered trademark of Seiko Epson Corporation
@
Printed on Recycled Paper
®
l
Torrance, CA 90503
WHAT Is COVERED
Epson America, Inc. (“E enclosed with this Limited Warranty statement and purchased and used in the United States and Canada will conform to the manufacturer’s specifications and be free from defects in workmanship and materials for a period of one year from the date of original purchase.
PSON
”) warrants that the EPSON product
WHAT THIS WARRANTY
DOES NOT COVER
This warranty covers only normal consumer use in the United States and Canada. Warranty also does not cover consumables
(e.g. lamps or fuses). EPSON is not responsible for warranty service should the EPSON label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, lightning, improper electrical current, software problems, interaction with non-EPSON products, or service other than by an
E
PSON
Authorized Servicer. Postage, insurance, or shipping
costs incurred in presenting your
E
PSON
product for warranty service are your responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS
WARRANTIES AND UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY L0SS, INCONVENIENCE, ORDAMAGE, RESULTING FROM THE USE OR INABILITY TO USE
THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.
flood,
and
Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
and
exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
WHAT EPSON WILL Do To C
ORRECT PROBLEMS
E
PSON
reserves the right to request proof of purchase to verify warranty coverage. The Road Service Program for the data/ video projector is for emergency situations which occur when you are away from home or office. It covers the principal components of Epson's data/video projector. All other options and accessories will be handled through EPSON’S normal warranty service. This program does not cover third party options and accessories. This program is limited to its terms and conditions and does not vary the terms and conditions of Epson America’s limited warranty except as described herein.
This program is an adjunct to the service and support provided
by
E
PSON
Customer Care Centers.
Should your Epson product prove defective during this period, please bring the product securely packaged in its original container or an equivalent, along with proof of the date of original purchase, to your Epson Dealer or Epson Customer Care Center. Epson will, at its option, repair or replace on an exchange basis the defective unit, without charge for parts or labor.
To locate an Authorized EPSON Servicer nearest you, call the
E
PSON
Connection at:
(800) 922-8911 or (310) 782-2600 in the U. S.
and (800) 922-8911
or write to:
Epson America, Inc., P.O. Box 2842, MS:C3-03, Torrance, CA 90509-9842
in
Canada
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