Epson ELP-3000 Warranty Statement

You

AT E

VERY TURN

.

SM

E

XTRA

C

ARE

ONE YEAR

ROAD SERVICE

BASIC WARRANTY

This products limited warranty as detailed in the back of this

brochure includes one year of carry-in service.

EXTRA CARE ROAD SERVICE

EPSON

also offers its data/video projector customers FREE

Extra Care Road Service, which runs concurrently with the

one year basic warranty, based on the terms and conditions

described in this brochure.

SERVICE, YOU MUST COMPLETE AND RETURN THE

ENCLOSED REGISTRATION

registration,

IN ORDER TO PROVIDE ROAD

CARD. Without prior

E

PSON

will be unavoidably delayed

in responding to your Road Service request.

IT COULD HAPPEN.

You could have a breakdown on the road.
We know how valuable time is, especially when
you’re traveling. Now you can leave your home or
office with confidence, knowing that E
Extra Care Road Service, (based on E
Warranty Statement on the reverse side) provides
you with the projector support you need.

W

E

A

IM

To

P

LEASE

We’re committed to customer satisfaction.

Our Extra Care Road Service offers a level of support
unsurpassed in the industry-it’s easy, fast and free.
No other projector manufacturer offers a service
package so in tune with your needs.

A

N

EW LEVEL

Our program has been specifically designed to cover
our projectors in the unlikely event of a failure.
Because of this feature, you don’t have to wait for
your unit to be repaired. Instead, we’ll ship you a
replacement projector anywhere in the United States
via overnight delivery. When the replacement unit
arrives, simply return the original unit to us within
three days, using the pre-paid airway bill and
packaging we provide-and you’re ready to go!

IT’S E

Wherever you are, we’re just a phone call away.
To reach us, call l-800-922-8911 or l-310-782-2600
from 6:00 AM to 6:00 PM (Pacific Time), Monday­Friday. You’ll speak to one of our expert technical
support representatives to see if you need a
replacement unit to get up and running again.

ASY

O

.

F

S

.

ECURITY

PSON’S

PSON’S

.

Limited

IT’S F

We’ll ship your replacement unit via overnight
delivery. We will give our best effort to ship the same

day if we receive your call before 3:00 PM (Pacific

Time). Calls received after 3:00 PM will be shipped

the following business day.

A

To provide this service, all we need is your Master

Card, Visa, Discover Card or American Express

number as a security deposit* for the return of your

original unit. Original units not returned will be
charged to your credit card.

If you choose not to use a credit card, please let the

technical support representative know and they will
refer you to your nearest authorized service center
for carry-in service.

IT’S F

While under E
replacement units are free. And the overnight
shipping is always on us, both ways.

LL

AST

.

You

REE

.

N

EED

Is A C

PSON’S

one year limited warranty,

REDIT CARD

.

FOR YOUR CONVENIENCE

An Extra Care Road Service sticker is located on the
bottom of your projector, so our 800 number and
hours of operation are always with you.

* Security deposit is $8000

EPSON AMERICA LIMITED

WARRANTY STATEMENT

For Support and Service

Requests call:

In the US

1-800-922-8911
1-310-782-2600

6AM to 6PM PST

or FAX

1-310-782-5266

In Canada

1-800-922-8911

EPSON

Epson America,

0

Inc.*

20770 Modrona Avenue

l 550 McNicoll Ave. Willowdole, Ontario M2H 2E1

Copyright 1995 Epson America, Inc. CPD-2777 l .5/95 l 3M l CL

EPSON is a registered trademark of Seiko Epson Corporation

@

Printed on Recycled Paper

®

l

Torrance, CA 90503

WHAT Is COVERED

Epson America, Inc. (“E
enclosed with this Limited Warranty statement and purchased
and used in the United States and Canada will conform to the
manufacturer’s specifications and be free from defects in
workmanship and materials for a period of one year from the
date of original purchase.

PSON

”) warrants that the EPSON product

WHAT THIS WARRANTY

DOES NOT COVER

This warranty covers only normal consumer use in the United
States and Canada. Warranty also does not cover consumables

(e.g. lamps or fuses). EPSON is not responsible for warranty
service should the EPSON label or logo or the rating label or
serial number be removed or should the product fail to be
properly maintained or fail to function properly as a result of
misuse, abuse, improper installation, neglect, improper
shipping, damage caused by disasters such as fire,
lightning, improper electrical current, software problems,
interaction with non-EPSON products, or service other than by
an

E

PSON

Authorized Servicer. Postage, insurance, or shipping

costs incurred in presenting your

E

PSON

product for warranty
service are your responsibility. If a claimed defect cannot be
identified or reproduced in service, you will be held responsible
for costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS

WARRANTIES AND UNLESS STATED HEREIN, ANY

STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS
PROVIDED IN THIS WRITTEN WARRANTY, NEITHER
EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE
LIABLE FOR ANY L0SS, INCONVENIENCE, ORDAMAGE,
RESULTING FROM THE USE OR INABILITY TO USE

THE EPSON PRODUCT, WHETHER RESULTING FROM
BREACH OF WARRANTY OR ANY OTHER LEGAL
THEORY.

flood,

and

Some states do not allow limitations on how long an implied
warranty lasts and some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation

and

exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.

WHAT EPSON WILL Do
To C

ORRECT PROBLEMS

E

PSON

reserves the right to request proof of purchase to verify
warranty coverage. The Road Service Program for the data/
video projector is for emergency situations which occur when
you are away from home or office. It covers the principal
components of Epson's data/video projector. All other options
and accessories will be handled through EPSON’S normal
warranty service. This program does not cover third party
options and accessories. This program is limited to its terms
and conditions and does not vary the terms and conditions of
Epson America’s limited warranty except as described herein.

This program is an adjunct to the service and support provided

by

E

PSON

Customer Care Centers.

Should your Epson product prove defective during this period,
please bring the product securely packaged in its original
container or an equivalent, along with proof of the date of
original purchase, to your Epson Dealer or Epson Customer
Care Center. Epson will, at its option, repair or replace on an
exchange basis the defective unit, without charge for parts or
labor.

To locate an Authorized EPSON Servicer nearest you, call the

E

PSON

Connection at:

[phone] or [phone] in the U. S.

and [phone]

or write to:

Epson America, Inc., P.O. Box 2842,
MS:C3-03, Torrance, CA 90509-9842

in

Canada

IT’S L

IKE HAVING

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T

ECHNICAL EXPERT

W

ITH

SM

E

XTRA

O

NE

C

ARE

Y

EAR

ROAD SERVICE

BASK WARRANTY

This product’s limited warranty as detailed in the back of this

brochure includes one year of carry-in service.

EXTRA CARE ROAD SERVICE

EPson

also offers its data/video projector customers FREE

Extra Care Road Service, which runs concurrently with the

one year basic warranty, based on the terms and conditions

described in this brochure. IN ORDER TO PROVIDE ROAD

SERVICE, YOU MUST COMPLETE AND THE

ENCLOSEDREGISTRATION CARD. Without prior

registration, E

in responding to your Road Service request.

PSO

n will be unavoidably delayed

You

IT C

OULD HAPPEN

You could have a breakdown on the road.
We know how valuable time is, especially when
you’re traveling. Now you can leave your home or
office with confidence, knowing that Epson's

Extra Care Road Service, (based on E
Warranty Statement on the reverse side) provides
you with the projector support you need.

WE A

We’re committed to customer satisfaction.

Our Extra Care Road Service offers a level of support
unsurpassed in the industry-it’s easy, fast and free.
No other projector manufacturer offers a service

package so in tune with your needs.

A

N

Our program has been specifically designed to cover
our projectors in the unlikely event of a failure.

Because of this feature, you don’t have to wait for

your unit to be repaired. Instead, we’ll ship you a

replacement projector anywhere in the United States
via overnight delivery. When the replacement unit
arrives, simply return the original unit to us within

three days, using the prepaid airway bill and
packaging we provide---and you’re ready to go!

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Wherever you are, we’re just a phone call away.
To reach us, call 1-800-922-8911 or 1-310-782-2600

from 6:00 AM to 6:30 PM (Pacific Time), Monday­Friday. You’ll speak to one of our expert technical
support representatives to see if you need a
replacement unit to get up and running again.

AT E

IM

To P

EW

Level OF S

ASY

.

VERY TURN

.

PSON’S

LEASE

.

ECURITY

.

.

Limited

IT’S F

We’ll ship your replacement unit via overnight

delivery. We will give our best effort to ship the same
day if we receive your call before 3:00 PM (Pacific
Time). Calls received after 3:00 PM will be shipped
the following business day.

A

To provide this service, all we need is your Master

Card, Visa, Discover Card or American Express
number as a security deposit* for the return of your
original unit. Original units not returned will be

charged to your credit card.
If you choose not to use a credit card, please let the

technical support representative know and he or she
will refer you to your nearest authorized service

renter for carry-in service.

IT’

While under E

replacement units are free. And the overnight
shipping is always on us, both ways.

An

bottom of your projector, so our 800 number and
hours of operation are always with you.

yollr

AST

.

LL

You

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REE

F

OR YOUR CONVENIENCE

Extra Care Road Service sticker is located on the

*

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one year limited warranty,

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For Support and Service

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1-800-922-4911
1-310-782-2600

6AM to 6PM PST

or FAX

1-310-782-5266

In Canada

1-800-922-8911

®

EPSON

Epson America, Inc.* 20770 Madrona Avenue l Torrance, CA 90503

Epson Canada, Ltd. l 550 McNicoll Ave. Willowdale. Ontario M2H 2E1

EPSON AMERICA LIMITED

W

ARRANTY

W

HAT

Is C

OVERED

Epson America, Inc. (‘Epson") warrants to the first end user
customer of the Epson product enclosed with this limited
warranty statement that the product, if purchased and used in
the United States or Canada conforms to the manufacturer’s
specifications and will be free from defects in workmanship
and materials for a period of one year from the date of original
purchase. EPSON warrants that the Epson product is
manufactured from new components and parts or like - new
components and parts which perform like new and meet the

E

PSO

n

standard of quality.

WHAT THIS WARRANTY

D

OES NOT COVER

This warranty covers only normal consumer use in the United
States and Canada. This warranty does not cover consumables

(e.g. lamps or fuses). Epson is not responsible for warranty
service should the Ems label or logo or the rating label or
serial number be removed or should the product fail
property maintained or fail to function properly as a result of
misuse, abuse. improper installation, neglect, improper
shipping, damage caused by disasters such as fire, flood. and
lightning. improper electrical current, software problems.
interaction with non-Epson products, or service other than by
an Epson Authorized Servicer. Postage, insurance, or shipping
costs incurred in presenting your
warranty service are your responsibility.
cannot he identified or reproduced in service, you will be held
responsible for costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR
IMPLIED WARRANTIES INCLUDING, BUT NOT LIMlTED
TO THE IMPLIED WARRANTlES OF MERCHANTABILlTY
OR FITNESS FOR A PARTlCULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLlED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL
EXPRESS AND IMPLlED WARRANTIES ARE LIMITED TO
THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR
REPRESENTATIONS MADE BY ANY OTHER PERSON OR
FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS
WRITTEN WARRANTY, NElTHER EPSON AMERICA, INC.
NOR ITS AFFlLlATFS SHALL BE LIABLE FOR ANY LOSS,

S

TATEMENT

Epson product

for carry in

If

a claimed defect

IO

be

IN CONVENIENCE, OR DAMAGE, RESULTlNG FROM THE
USE OR INABILITY TO USE THE EPSON PRODUCT,
WHETHER RESULTING FROM BREACH OF WARRANTY
OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an

implied warranty lasts and some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages,
so the above limitations and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also

have other rights which vary from jurisdiction to jurisdiction.

W

HAT EPSON WILL

To C

ORRECT

Epson reserves the right to request proof of purchase to verify
warranty coverage. The Road Service Program for the data/
video projector is for emergency situations which occur when
you are away from home or office. It covers the principal

componentsof EPson‘s data/video projector. All other options
and accessories will be handled through Epson's normal
warranty service. The Road Service Program does not rover
third party options and accessories and is limited t
and conditional on the brochure. Road Service does not
vary the terms and conditions of Epson Americas' limited
warranty except as described therein. This program is an
adjunct to the service and support provided by Epson Customer
Care Centers.

If you elect carry in warranty service, please bring the product

securely packaged in its original container or an equivalent.

along with proof of the date of original purchase, to your Epson
Dealer or Epson Customer Care Center. Epson will, at its
option, repair or replace on an exchange basis the defective
unit, without charge for parts or labor. When warranty service
involves the exchange of the product or part. the item replaced
becomes Epson property. The exchanged product or part may
be new or previously repaired to the E
Exchange or replacement of products or parts assume the
remaining warranty period of the product covered by this
limited warranty.

To locate an Authorized Epson Servicer nearest you, call the
Epson Connection at:

[phone] or [phone] in the U.S.

Problems

and [phone] in Canada

Epson America, Inc., P.O. Box 2842,
MS:C3-03, Torrance, CA 90509-9842

Do

or write to:

O

the terms

P

son standard of quality.