Epson EH-TW9400W User Manual

User's Guide

Organization of the Guide and Notations in the Guide

Using Each Guide

The guides for this projector are organized as shown below.
Safety Instructions/Support and Service Guide
Contains information on using the projector safely, as well as a support and service guide, troubleshooting check lists, and so on. Make sure you read this guide before using the pro­jector.
User's Guide (this guide)
Contains information on setting up and basic operations before using the projector, using the Configuration menu, and handling problems and performing routine maintenance.
WirelessHD Transmitter User's Guide (EH-TW9400W/EH-TW8400W only)
Contains information on handling the WirelessHD Transmitter and warnings and so on.
Quick Start Guide
Contains information on the procedures for setting up the projector. Read this first.
1
Organization of the Guide and Notations in the Guide

Notations Used in This Guide

Safety Indications

The documentation and the projector use graphical symbols to show how to use the projector safely. The following shows the symbols and their meanings. Please understand and respect these caution symbols in order to avoid injury to persons or property.
Warning
This symbol indicates information that, if ignored, could possibly result in personal injury or even death due to incorrect handling.
Caution
This symbol indicates information that, if ignored, could possibly result in personal injury or physical damage due to incorrect handling.

General Information Indications

Attention
Indicates procedures which may result in damage or malfunctions to occur.
Indicates additional information and points which may be useful to know regarding a topic.
c
s
Menu Name Indicates Configuration menu items.
Button Name Indicates the buttons on the remote control or the control panel.
Indicates a page where detailed information regarding a topic can be found.
Example: Image - Color Mode
Example:
button

About the Use of "This Product" or "This Projector"

As well as the main projector unit, supplied items or optional extras may be referred to using the phrase "this product" or "this projector".
2

Contents

Organization of the Guide and Notations in the Guide
Using Each Guide ..................... 1
Notations Used in This Guide ........... 2
Safety Indications .......................2
General Information Indications .............2
About the Use of "This Product" or "This Projector"
..................................... 2
Introduction
Part Names and Functions ............. 6
Front/Top ............................. 6
Control Panel ..........................7
Remote Control ......................... 9
Rear ................................12
Base ................................ 13
Preparing
Installing ............................ 14
Projected Image and Position of Projector.....14
Installing in parallel with the screen ........14
Installing the projector horizontally by
adjusting the height of either side .........14
Installing the Remote Control Batteries.......23
Remote Control Operating Range ...........24
Operating range (left to right) ............24
Operating range (top to bottom) .......... 24
Basic Operations
Projecting Images ................... 25
Turning On the Projector .................25
If the target image is not projected . . . . . . . . 26
Using the Home Screen ..................26
Turning Off...........................27
Adjusting the Projected Image . . . . . . . . 28
Displaying the Test Pattern ................ 28
Lens Adjustment Function (Focus, Zoom, Lens
Shift)................................ 28
Adjusting the focus ................... 29
Adjusting the projection size (Zoom
Adjustment)........................ 29
Adjusting the position of the projected
image (Lens Shift Adjustment) ........... 30
Adjusting the Projector's Tilt ............... 31
Correcting Keystone Distortion ............. 31
Hiding the Image Temporarily ..............31
Various Setting Methods .................15
Placing on a table and projecting......... 15
Suspending from the ceiling and projecting
.................................. 16
Projection Distance and Lens Shift Maximum
Values............................... 16
Connecting a Device ................. 19
Removing the Terminal Cover ..............19
Connecting Video Equipment..............19
Connecting a Computer ..................20
Connecting External Equipment ............20
Connecting to the Trigger Out port........ 20
Connecting WirelessHD devices (EH-
TW9400W/EH-TW8400W only) ...........20
Connecting to the LAN port .............21
Attaching the Wireless LAN unit ............21
Connecting an HDMI Cable Clamp........... 22
Preparing the Remote Control ........ 23
Adjusting the Image
Adjusting the Image ................. 32
Selecting the Projection Quality (Color Mode)
....................................32
Switching the Screen Between Full and Zoom
(Aspect) .............................33
Adjusting the Sharpness .................. 34
Adjusting Image Resolution (Image
Enhancement).........................35
Setting Auto Iris........................36
Setting Frame Interpolation ...............36
Adjusting the Color .................. 38
Adjusting the Color Temp. ................38
Adjusting the RGB (Offset and Gain) .........38
Adjusting Hue, Saturation, and Brightness . . . . . 38
Adjusting the Gamma ................... 40
Select and adjust the correction value......40
3
Contents
Adjust using the gamma adjustment graph
.................................. 40
Viewing the Image at the Saved Image
Quality (Memory Function) . . . . . . . . . . . 42
Saving a Memory .......................42
Loading, Deleting, and Renaming a Memory
.................................... 42
Useful Functions
Enjoying 3D Images .................. 44
Preparing to View 3D Images ..............44
If the 3D image cannot be viewed .........44
Using 3D Glasses....................... 45
Warnings Regarding Viewing 3D Images......45
Connecting with WirelessHD (EH-
TW9400W/EH-TW8400W Only) . . . . . . . . 47
Installing the WirelessHD Transmitter ........ 47
WirelessHD Transmitter part names........ 48
WirelessHD Transmitter connection
example and signal flow................ 49
Setting the WirelessHD Transmitter ........54
Projecting Images ......................54
WirelessHD Settings Menu ................56
Selecting the Computer's Wireless LAN Settings
....................................67
Selecting wireless network settings in
Windows ........................... 67
Selecting wireless network settings in OS X
.................................. 67
Setting Up Wireless Network Security . . . . . . . . 68
Projecting in Epson iProjection (iOS/Android)
....................................68
Operating using a smartphone (remote
control function) .....................69
Configuration Menu
Configuration Menu Functions ........ 71
Configuration Menu Operations ............ 71
Configuration Menu Table ................72
Image menu ........................72
Signal menu ........................74
Settings menu....................... 75
Extended menu...................... 78
Network menu .......................82
Info menu.......................... 86
Reset menu .........................86
WirelessHD Transmission Range............ 57
Operating the Remote Control .............58
Remote Control Operating Range ...........58
Switching the Input and Output ............58
Switching the target image .............. 59
Switching the image source .............60
Using the HDMI Link Function ........ 61
HDMI Link Function .....................61
HDMI Link Settings ...................... 61
Connecting........................... 62
Using the Projector on a Network
Projecting Using Wired LAN .......... 63
Selecting Wired Network Settings ...........63
Projecting Using Wireless LAN ........ 65
Selecting Wireless Network Settings Manually
.................................... 65
Troubleshooting
Problem Solving . .................... 87
Reading the Indicators ...................87
Indicator status during an error/warning....87
Indicator status during normal operation . . . . 89
When the Indicators Provide No Help ........89
Check the problem ....................89
Problems relating to images.............90
Problems when projection starts ..........94
Problems with the remote control......... 94
Problems with the control panel ..........94
Problems with 3D ....................95
Problems with HDMI ..................95
Problems with WirelessHD (EH-TW9400W/
EH-TW8400W only) ...................96
Network problems.................... 98
About Event ID ........................98
4
Contents
Maintenance
Maintenance . . . . . .................. 100
Cleaning the Parts ..................... 100
Cleaning the air filter ................. 100
Cleaning the main unit................ 101
Cleaning the lens .................... 102
Replacement Periods for Consumables ...... 102
Air filter replacement period............ 102
Lamp replacement period ..............102
Replacing Consumables................. 102
Replacing the air filter .................102
Replacing the lamp .................. 103
Resetting lamp hours................. 105
Panel Alignment .................... 106
Color Uniformity ................... 108
About PJLink ....................... 110
Appendix
Optional Accessories and
Consumables ....................... 111
Optional Items........................111
Consumables ......................... 111
Supported Resolutions .............. 112
PC .................................112
SD ................................. 112
HD ................................ 113
4K ................................. 113
3D .................................114
3D Input Signals MHL (via a WirelessHD
Transmitter*) ......................... 115
WirelessHD Input Signal MHL* .............115
Specifications ...................... 116
Appearance ........................ 119
List of Safety Symbols ............... 120
Glossary ........................... 122
General Notes ...................... 123
Warning Labels ....................... 123
General Notice ........................ 124
5

Introduction

Part Names and Functions

Front/Top

Name Function
Lamp cover
a
Air exhaust vent
b
Lens shutter
c
Lens
d
Air intake vent
e
Air filter cover
Remote receiver
f
Control panel
g
Open when replacing the projector's lamp. s p.103
Exhaust vent for air used to cool the projector internally.
Caution
While projecting, do not put your face or hands near the air exhaust vent, and do not place objects that may become warped or damaged by heat near the vent. Hot air from the air exhaust vent could cause burns, warping, or accidents to occur.
Links to the projector's power on/off function, and automatically opens and closes the shutter.
Images are projected from here.
Intake vent for air used to cool the projector internally.
When replacing the air filter, open this cover and remove the air filter. s p.102
Receives signals from the remote control. s p.24
Operates the projector. s p.7
s
p.25
6
Introduction

Control Panel

When the Illumination function is set to Off, all indicators are off under normal projection conditions.
s
Extended - Operation - Illumination p.78
Buttons/Indicators Function
a
b
c
d
e
Control panel cover
f
g
Flashes to indicate warm-up in progress or cool-down in progress. Shows the projector's status through a combination of other indicators lit and flashing.
s
p.87
Fl ashes orange when i t is time to replace the lamp. Shows the projector's errors through a combination of other indicators lit and flashing.
Flashes orange if the internal temperature is too high. Shows the projector's errors through a combination of other indicators lit and flashing.
Displays and closes the Configuration menu. On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on.
Selects functions and settings when a menu is displayed. s p.71
Cover for the control panel. When you want to use the control panel, grip the knob and slide the cover open.
Selects the adjustment value for the keystone correction and for menu items.
s
p.31
s
p.71
s
p.87
s
p.87
h i
Selects adjustment values for menu items. s p.71
Returns to the previous menu level when a menu is displayed. s p.71
7
Introduction
Buttons/Indicators Function
j
k
l
Changes the adjustment items for the motorized lens function.
The adjustment items are as follows.
Focus s p.29
Zoom s p.29
Lens shift s p.30
Changes to the image from each input port. s p.26
Turns the projector on or off. s p.25 Lit when the projector is on. Shows the projector's errors through a combina-
s
tion of other indicators lit and flashing.
p.87
8
Introduction

Remote Control

The remote control varies depending on the projector model you are using. This examples in this section are for the remote control for the EH-TW9400W/EH-TW8400W.
Button Function
a
b
c
d
Turns the projector on. s p.25
Displays and closes the Home screen.
s
p.26
Changes to the image from each input port.
s
p.26
is only available for the EH-TW9400W/
EH-TW8400W.
Performs operations such as play, stop, and volume adjustment for connected devices that meet the HDMI CEC standards.
s
p.61
e
f
When HDMI Link is On
sSettings - HDMI Link - HDMI Link p.75
Displays the device connections list.
When HDMI Link is Off
sSettings - HDMI Link - HDMI Link p.75
Displays the HDMI link settings menu.
s p.61
Changes the adjustment items for the motor­ized lens function.
The adjustment items are as follows.
Focus s p.29
Zoom s p.29
Lens shift s p.30
9
Introduction
Button Function
g
h
i
j k
l
m
Selects menu items and adjustment values.
s
p.71
The adjustment value returns to its default value when pressed while the menu's adjust­ment screen is displayed.
Displays and closes the Configuration menu. On the Configuration menu, you can make adjustments and settings for Signal, Image, and so on.
Saves, loads, or erases a memory. s p.42
Sets the strength for Frame Interpolation.
s
p.36
Adjusts the hue, saturation, and brightness for each RGBCMY color.
Performs the function assigned to the user button.
s
s
p.71
p.75
s
s
p.38
p.71
n
o
p
q r s
(EH-TW9400W/EH-TW8400W only)
This is the button for controlling the Wire­lessHD Transmitter. Turns on the WirelessHD Transmitter, or switches the input and output. Make sure you point the remote control at the WirelessHD Transmitter when performing
s
s
p.47
p.74
operations.
Changes the 3D format.
This projector supports the following 3D for­mats.
Frame Packing
Side by Side
Top and Bottom
s p.44
The adjustment screen for the dynamic range is displayed.
Displays and closes the test pattern. s p.28
Loads the lens position registered as Memo- ry1 or Memory2 in the Save Lens Position.
s
p.42
t
A
10
Returns to the previous menu level when a menu is displayed.
When a menu is displayed, it accepts and en­ters the current selection and moves to the next level.
s
p.71
s
p.71
Introduction
Button Function
B
C
D
E
F
G
Displays the Image Enhancement menu.
s
p.35
Changes the Color Mode. s p.32
Selects the aspect mode according to the in­put signal.
Temporarily stops projection. To turn the im­age back on, press this button again.
s
p.31
The remote control buttons light up for ap­proximately 10 seconds. This is useful when operating the remote control in the dark.
Turns the projector off. s p.27
s
p.33
11
Introduction

Rear

Name Function
Security slot ( )
a
Power inlet
b
Remote receiver
c
Opt.HDMI port
d
HDMI1 port
e
HDMI2 port
f
USB-A port
g
Service port
h
LAN port
i
PC port
j
RS-232C port
k
The security slot compatible with the MicroSaver security system manufac­tured by Kensington. For more details, visit the homepage of Kensington at
http://www.kensington.com/.
Connect the power cord. s p.25
Receives signals from the remote control. s p.24
Connects the power supply port for the optical HDMI cable. However, con­nection for all the devices is not guaranteed. Make sure to check if your device works beforehand.
Connects HDMI compatible video equipment and computers.s p.19
HDMI1/HDMI2 ports support HDCP 2.2.
Connects the optional Wireless LAN unit. It is also used when updating the
s
firmware.
Service port. This is not normally used.
Connects a LAN cable to connect to a network. s p.21
Connects to the RGB output port on a computer. s p.20
When controlling the projector, connect the projector to a computer with an RS-232C cable. This port is for control use and should not normally be used.
p.21
Trigger Out port
l
Connects with external devices such as motorized screens. s p.20
12
Introduction

Base

LENS
Name Function
Ceiling mount fixing
a
points
b c
Rear foot
d
Cable cover fixing
e
screw
Front adjustable foot
f
Screw holes for ana-
g
morphic lens
Attaches the optional ceiling mount here when suspending the projector from a ceiling.
Use the four ceiling mount fixing points for stallation environment. Use the in a small room.
Remove this when using the ceiling mount fixing points.
Screw holes for attaching the cable cover.
When set up on a surface such as a table, extend the foot to adjust horizontal tilt.
Screw holes for attaching the anamorphic lens.
s
s
p.31
p.111
or depending on the in-
fixing points when installing next to a wall
13

Preparing

Installing

Projected Image and Position of Projector

Install the projector as follows.
Installing in parallel with the screen
If the projector is installed at an angle to the screen, keystone distortion occurs in the projected image.
Adjust the projector's position so that it is installed in parallel with the screen.
If the projector cannot be installed in front of the screen, you can adjust the position of the image
c
If the projector is tilted, the projected image is also tilted.
Install the projector horizontally so that both sides are at the same height.
If the projector cannot be installed horizontally, you can adjust the projector's tilt with the front foot.
by using lens shift.
Installing the projector horizontally by adjusting the height of either side
s
p.30
s
p.31
14
Preparing

Various Setting Methods

Warning
A special method of installation is required when suspending the projector from a ceiling (ceiling mount). If it is not installed correctly, it could fall, causing an accident and injury.
If you use adhesives, lubricants, or oil on the ceiling mount fixing points to prevent screws from loosening, or if you use items such as lubricants or oils on the projector, the outer projector case may crack, which causes it to fall from its ceiling mount. This could cause serious injury to anyone under the projector and also damage the projector.
Do not set up the projector in locations exposed to high humidity and dust, such as on a kitchen counter, in the kitchen, or near a humidifier, or in locations exposed to oil smoke or steam. Doing so could cause fire or electric shock. In addition, the oil content could cause the projector’s outer case to deteriorate and could cause the projector to fall off from the ceiling where it is suspended.
Do not install it on an unstable shelf or in a place out of load range. Otherwise, it could fall or topple causing an accident and injury.
When installing it in a high position such as on a shelf, take measures against falling by using wires to ensure the safety in an emergency, such as an earthquake, and prevent accidents. If it is not installed correctly, it could fall causing an accident and injury.
Do not block the air intake vent and air exhaust vent of the projector. Blocking its air intake vent and air exhaust vent may trap heat inside causing fire.
Attention
Do not use the projector installed vertically. Doing so could cause a malfunction.
Clean the air filter once every three months. Clean it more often if the environment is particularly dusty.
s
p.100
Placing on a table and projecting
You can install the projector on a table in your living room or on a low shelf to project images.
15
Preparing
Suspending from the ceiling and projecting
You can suspend the projector from the ceiling with the optional ceiling mount to project images.
When suspending from the ceiling and projecting, set Projection to Front/Ceiling or Rear/
s
c
Ceiling.
Extended - Projection p.78

Projection Distance and Lens Shift Maximum Values

The size of the projection increases as the projector is moved away from the screen.
Use the table below to setup the projector at the optimum position from the screen. The values given here are for your reference only.
The maximum lens shift adjustment values are shown in the following table.
The projected image becomes smaller after correcting distortion. Increase the projection distance
c
to fit the projected image to the screen size.
When adjusting the projection position vertically in lens shift
A : Distance from the center of the lens to the bottom edge of the projected image (when lens shift is raised
to its highest level)
B : Distance from the center of the lens to the bottom edge of the projected image (when lens shift is lowered
to its lowest level)
E : Projection distance from the projector to the screen
F : Size of the projected image
16
Preparing
When adjusting the projection position horizontally in lens shift
C : Lens center movement distance when the projector is moved (when lens shift is set to maximum left)
D : Lens center movement distance when the projector is moved (when lens shift is set to maximum right)
E : Projection distance from the projector to the screen
F : Size of the projected image
Unit: cm
16:9 Screen Size Projection Distance (E) Lens Shift Maximum Values
F W x H Minimum
(Wide)
50" 111 x 62 148 313 29 91 52
60" 133 x 75 178 376 35 109 63
80" 177 x 100 239 503 46 146 83
100" 221 x 125 300 630 58 182 104
150" 332 x 187 452 947 86 273 156
200" 443 x 249 604 1264 115 364 209
250" 553 x 311 756 1582 144 455 261
300" 664 x 374 908 1899 173 547 313
*
Vertical and horizontal lens shift cannot both be set to their maximum values. s p.30
Maximum
(Tele)
Distance
(A)
Distance
(B)
*
Distance
(C, D)
17
Preparing
Installation example (with 16:9 screen size and 100")
Side view
Overhead view
18
Preparing

Connecting a Device

Attention
Make cable connections before connecting to a power outlet.
Check the shape of the cable's connector and the shape of the port, and then connect. If you force a connector of a different shape into the port, it could cause damage and a malfunction to occur.

Removing the Terminal Cover

Depending on the model you are using, the projector may have a terminal cover for the connector section on the rear to improve the overall appearance of the projector. Remove the terminal cover before connecting any cables.
There are gaps at the bottom of the terminal cover that allow you to pull the cover forward and lift it from the grooves at the top.
When reattaching, first insert the protruding sections into the grooves at the top.

Connecting Video Equipment

To project images from DVD/Blu-ray players, connect to the projector using one of the following methods.
When using a commercially available HDMI cable
c
To display signals in the 18 Gbps transmission band, such as 4k60p/4:4:4, use a premium HDMI cable. If you use a cable that does not support it, images may not be displayed properly. If you experience any trouble displaying images at 18 Gbps. change the EDID setting to Normal. EDID p.74
When using the power supply port for an optical HDMI cable, connect it to the Opt.HDMI port.
HDMI1/HDMI2 ports support HDCP 2.2.
This projector does not have a built-in speaker. Connect the projector to your AV system to listen to audio from connected equipment.
19
s
Signal-Advanced-
Preparing

Connecting a Computer

To project images from a computer, connect the computer using one of the following methods.
When using a commercially available computer cable
When using a commercially available HDMI cable

Connecting External Equipment

Connecting to the Trigger Out port
To connect external devices such as motorized screens, connect a mini-jack stereo cable (3.5 mm) to the Trigger Out port. When set to on, a signal (12 V DC) is output from this port to communicate the projector's status (On or Off) to connected devices such as electric screens.
To use the Trigger Out port, set Trigger Out to Power (EH-TW9400W/EH-TW9400 only) or On (EH-
s
c
TW8400W/EH-TW8400 only).
Connecting WirelessHD devices (EH-TW9400W/EH-TW8400W only)
Extended - Operation - Trigger Out p.78
The projector receives transmissions from the WirelessHD Transmitter, and projects the images. s p.47
Change the projected image by pressing the control panel.
When receiving WirelessHD images, make sure WirelessHD is set to On. sSettings - WirelessHD -
c
WirelessHD p.75
You can change which device is displayed by selecting a device from Device Connections in HDMI
s
Link.
Settings-HDMI Link-Device Connections p.75
button on the remote control or the button on the
20
Preparing
Connecting Smartphones or Tablets
You can connect MHL compatible smartphones or tablets to the WirelessHD Transmitter. Use an MHL compatible cable to connect the micro USB port of smartphones and tablets to the HDMI4 port on the WirelessHD Transmitter.
You can operate smartphones or tablets from the projector remote control. You can also view video and listen to music while charging a smartphone or tablet.
Attention
Make sure the connection cable supports the MHL standards. During charging, the smartphone or tablet could generate heat, cause a liquid leak, explode or generate other conditions that could result in a fire.
When a connection is made using an MHL-HDMI conversion adapter, it may not be possible to charge or control the device from the remote control.
Some devices use more power during video playback than what is supplied and will therefore not
c
Connect to a network router, a hub, and so on, with a 100BASE-TX or 10BASE-T LAN cable.
You can operate the projector or check its status over a network from a computer or a smart device.
enable charging during video playback or other operations.
Connecting to the LAN port
To prevent malfunctions, use a category 5 or higher shielded LAN cable.
c

Attaching the Wireless LAN unit

To use the wireless LAN function, attach an optional Wireless LAN unit (ELPAP10).
Connect the Wireless LAN unit to the USB port.
21
Preparing
You can use one of the following methods to project over wireless LAN. For more details, see the download page.
Projecting four screens simultaneously
When using Epson iProjection (Windows/Mac), you can display up to four separate screens from the projector from up to 50 computers connected to the network. Download Epson iProjection from the following Web site.
http://www.epson.com
Projecting images from a mobile terminal via a network
By installing Epson iProjection (iOS/Android) on a smartphone or tablet, you can wirelessly project data on your device.
s p.68
When not using the wireless LAN function with the Wireless LAN unit kept inserted, set Wireless LAN
c
Power to Off. This can prevent unauthorized access from outsiders.
When using Epson iProjection in Quick connection mode, we recommend making security settings.
s
p.84
s
p.82

Connecting an HDMI Cable Clamp

If the HDMI cable is thick and hangs down, make sure you secure it to the cable holder with an HDMI clamp so that the cable's weight does not disconnect it from the port.
22
Preparing

Preparing the Remote Control

Installing the Remote Control Batteries

Attention
Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way.
You cannot use other batteries except for the AA size manganese or alkaline.
a
b
Remove the battery cover.
While pushing the battery compartment cover catch, lift the cover up.
Replace the old batteries with new batteries.
Check the polarity of the batteries (+) and (-) before installing.
Reattach the battery cover.
c
Press the cover until it clicks into place.
If delays in the responsiveness of the remote control occur or if it does not
c
operate, it probably means that the batteries are becoming flat. When this happens, replace them with new batteries. Have two AA size manganese or alkaline batteries ready.
23
Preparing

Remote Control Operating Range

The operation range for the WirelessHD Transmitter differs. s p.58
Operating range (left to right)
10m
30°
30°
30°
30°
10m
Operating range (top to bottom)
60°
10m
10°
30°
30°
10m
24

Basic Operations

Projecting Images

Turning On the Projector

a b
c
Connect the equipment to the projector.
Connect using the power cord supplied.
The projector's power indicator turns blue. This indicates that the projector is receiving power, but is not yet turned on (it is in standby mode).
Turn on the connected equipment.
Press the button on the remote control or the
d
control panel to turn on the projector.
Remote control Control panel
The lens shutter opens, and projection starts.
The as the projector warms up. Once the projector is warmed up, the operation indicator stops flashing and turns blue.
c
(operation indicator) flashes blue
When Direct Power On is set to On, you can start projecting by simply connecting the power cord to the projector without having to press any buttons.
Operation - Direct Power On p.78
button on the
s
Extended -
c
Warning
Do not look into the lens during projection. The powerful light emitted could cause damage to eyesight. Pay close attention to how your child behaves.
Do not stand in front of the lens during projection. Clothes could be damaged due to the high temperature.
This projector provides a Child Lock function to prevent children from accidentally turning the power
s
on and a Control Panel Lock function to prevent accidental operations and so on. Setting - Child Lock/Control Panel Lock p.75
This projector provides an Auto Setup function to automatically select the optimum settings when the input signal for the connected computer image changes.
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s Extended - Operation ­High Altitude Mode p.78
25
s
Signal - Auto Setup p.74
Settings - Lock
Basic Operations
If the target image is not projected
If the image is not projected, you can change the source using one of the following methods.
Remote control Control panel
Press the button for the target port.
Press the
button and select the target port.
Press the
button to confirm the selection.

Using the Home Screen

The Home screen feature allows you to easily select an image source and access useful functions.
Press the
Under the following conditions, the Home screen is displayed automatically when the projector is turned on.
Home Screen Auto Disp. is set to On. s Extended - Home Screen - Home Screen Auto Disp. p.78
There are no signals from any sources.
button on the remote control to display the Home screen.
Selects the source you want to project.
a
Displays the Connection Guide.
b
Displays the Configuration menu. s p.71
c
Performs menu options assigned to Home Screen in the Extended menu.
d
s
Extended - Home Screen p.78
Sets the 3D function. sSignal - 3D Setup p.74
e
Selects the Color Mode. s p.32
f
26
Basic Operations
The Home screen disappears after 10 minutes of inactivity.
c

Turning Off

a b
Turn off the connected equipment.
Press the button on the remote control or the control panel.
Remote control Control panel
A confirmation message is displayed.
button on the
Press the button again.
c
Projection ends, and the lens shutter closes automatically.
The operation indicator flashes and the projector begins to cool down.
Wait until cool-down is complete.
d
When cool-down is complete, the operation indicator stops flashing.
Disconnect the power cord.
e
27
Basic Operations

Adjusting the Projected Image

Displaying the Test Pattern

When adjusting the zoom/focus or the projection position just after setting up the projector, you can display a test pattern instead of connecting video equipment.
Press the at the top and bottom uses 2.40:1 CinemaScope.
When you select Color Isolation while projecting images, the color selected from R (red), G (green), or B (blue) is projected (EH-TW9400W/EH-TW9400 only).
Press the
button on the remote control to display the test pattern. The standard for horizontal lines
button again to end the test pattern display.

Lens Adjustment Function (Focus, Zoom, Lens Shift)

To adjust the focus, zoom, or lens shift, press the button on the remote control or the button on the control panel, and then select the item you want to adjust.
Remote control Control panel
The adjustment items switch as shown in the following table.
1Focus adjustment
2Zoom adjustment
3 Lens shift adjustment
To finish making adjustments, press the button in Lens shift adjustment.
You can register the results of lens adjustment to the memory (Save Lens Position). You can load the
c
lens position that you registered from the remote control or the Configuration menu.
Adjust Focus is displayed on the screen. Adjusts the focus of the projected image.
Adjust Zoom is displayed on the screen. Adjusts the size of the projected image.
Adjust Lens Shift is displayed on the screen. Adjusts the position of the projected image.
28
s
s
p.29
p.29
s
p.30
Basic Operations
Adjusting the focus
Press the button on the remote control.
a
Adjust Focus is displayed on the screen.
Press the buttons to adjust the focus.
b
Press the button three times to finish making adjustments.
c
Adjusting the projection size (Zoom Adjustment)
Press the button on the remote control twice.
a
Adjust Zoom is displayed on the screen.
Press the buttons to adjust the size of the projected screen.
b
c
Press the button twice to finish the adjustment.
29
Basic Operations
Adjusting the position of the projected image (Lens Shift Adjustment)
If the projector cannot be installed directly in front of the screen, you can adjust the position of the image by using lens shift.
Press the button on the remote control three times.
a
Adjust Lens Shift is displayed on the screen.
Use the buttons to adjust the position of the image.
b
You can move the image within the range indicated by the dotted line in the following figure.
To move the lens position back to the cen-
c
ter, hold the seconds.
button for at least three
Press the button to finish the adjustment.
c
When the following message is displayed when you change to Adjust Lens Shift, the image
c
moves in the opposite direction to the direction pressed with the When Front/Ceiling or Rear/Ceiling is set for Projection, select Inverted.
Projection p.78
Caution
When transporting the projector, set the lens position to the center. If you transport the projector when the lens is not in the central position, the lens shift mechanism could be damaged.
Do not put your finger in the moving parts of the projector's lens. Otherwise an injury could occur.
s
buttons.
Extended -
c
When you cannot install the projector directly in front of the screen, it is recommended that you use lens shift to adjust the projection position.
If finely adjusting the lens shift does not work, press briefly on the arrow buttons to perform minute adjustments while viewing the image.
30
Basic Operations

Adjusting the Projector's Tilt

If the projected image is horizontally tilted (the left and right sides of the projected image are at different heights) when the projector is setup on a table, adjust the front foot so that both sides are level with each other.

Correcting Keystone Distortion

You can use the buttons on the control panel to correct keystone distortion.
Open the control panel cover at the side to operate the control panel.
Press the When the gauges are displayed, press the
When the top or bottom is too wide
c
or buttons to display the adjustment gauges.
and buttons to perform vertical correction.
When you correct keystone distortion, the projected image may be reduced. Increase the projection distance to fit the projected image to the screen size.
You can make keystone settings from the Configuration menu. s Settings - Keystone p.75
You can make effective corrections within a projection angle of 30° top to bottom.

Hiding the Image Temporarily

You can use this to temporarily hide the image on the screen.
Press the
button to show or hide the image.
s
p.7
c
For movies, because the movie continues to play even when it is hidden, you cannot return to the point at which you hid the image using the
button.
31

Adjusting the Image

Adjusting the Image

Selecting the Projection Quality (Color Mode)

You can obtain the optimum image quality to suit your surroundings when projecting. The brightness of the image varies depending on the mode selected.
Press the button.
a
You can make settings from the Configuration menu. s Image - Color Mode p.72
c
If you press the button, you can also make settings from the Home screen.s p.26
Select Color Mode.
b
Use the buttons to select a mode, and then press the button to confirm the selection.
Choices when projecting 2D images
Mode Application
Dynamic
Bright Cinema
Natural
This is the brightest mode. Best for prioritizing brightness.
Best for projecting vivid images.
Best for faithfully reproducing the color of the source image.
We recommend selecting this mode when performing color adjustment for the image.
s
p.38
Cinema
Digital Cinema
Choices when projecting 3D images
Mode Application
3D Dynamic
3D Cinema
Best for enjoying content such as movies.
Projects images in the Digital Cinema color space. Best for prioritizing colors.
A dedicated 3D mode best for prioritizing brightness.
A dedicated 3D mode best for enjoying content such as movies.
32
Adjusting the Image

Switching the Screen Between Full and Zoom (Aspect)

You can change the input signal's type, aspect ratio, and resolution to match the Aspect of the projected image.
The available settings vary depending on the image signal currently being projected.
Note that using the aspect ratio function of the projector to reduce, enlarge, or split the projected
c
image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law.
a
Press the button.
You can make settings from the
s
Configuration menu.
c
Aspect p.74
You may not be able to change the Aspect depending on the input signal.
Signal -
Use the buttons to select the setting name, and then press the
b
button to confirm the selection.
c
By normally selecting Auto, the optimum aspect is used to display the input signal. Change the setting if you want to use a different aspect.
The table below shows the image projected on a 16:9 screen.
Input Image Setting Name
4:3 Images
16:9 Images
Images Recorded Using Squeeze
Letterbox Images
*1
*2
Normal Full Zoom
33
Adjusting the Image
Input Image Setting Name
Normal Full Zoom
Notes
*1
The full and zoom used for 16:9 signal input cannot be used for 4K and 3D signals, as well as for the PC image signal.
*2
The letterbox image used in this explanation is a 4:3 aspect ratio image displayed in 16:9 with black margins at the top and bottom for subtitle placement. The margins at the top and bottom of the screen image are used for subtitles.
For EH-TW9400W/EH-TW9400, you can also set Anamorphic Wide and Horiz. Squeeze.
Set Anamorphic Wide and attach a commercially available anamorphic lens to enjoy DVDs, Blu-rays, and so on of images recorded at Cinema Scope size.
Horiz. Squeeze stretches the horizontal aspect of the input signal. This allows you to project across the full width of the screen when using a commercially available anamorphic lens.
If Anamorphic Wide is selected when Overscan is set, the image may be truncated. Set Overscan to
s
c
Off.
When projecting 3D images in Anamorphic Wide, only 1080p/24 Hz/frame packing signals are supported.
When a 4K image signal is being input, you can only select Normal, Anamorphic Wide, and Horiz. Squeeze.
Signal-Overscan p.74
Matches the vertical size of the projection panel. The aspect ratio differs de­pending on the input im­age.
Uses the entire projection panel. The aspect ratio dif­fers depending on the in­put resolution.
Retains the aspect ratio of the input signal, and matches the horizontal size of the projection pan­el. The top and bottom of the image may be trunca­ted.

Adjusting the Sharpness

You can make the image clearer.
The following shows the setting items and procedures.
Standard
Thin Line Enhancement
Thick Line Enhancement
Enhances the outlines for the projected image overall. When you adjust Stand-
ard, the adjustment values for Thin Line Enhancement and Thick Line En­hancement are also adjusted.
Details such as hair and patterns on clothing are enhanced.
Rough parts such as outlines for entire subjects or the background are enhanced, making the overall image clearer.
Press the button.
a
The Configuration menu is displayed.
b
Select Image - Sharpness.
The Sharpness adjustment screen is displayed.
34
Adjusting the Image
c
Use the buttons to select the item, and then use the
Press the button to exit the menu.
d
buttons to make the adjustments.
The image is enhanced when moved to the right (positive) and softer when moved to the left (negative).
Press the button to return the adjustments to their default values.

Adjusting Image Resolution (Image Enhancement)

You can adjust the resolution of the image using the Image Enhancement function.
The following content can be adjusted.
4K Enhancement
4K Enhancement is a function that projects an image at a doubled res­olution by diagonally shifting 1 pixel in increments of 0.5 pixels.
Image Preset Mode
Noise Reduction
MPEG Noise Reduction
Super-resolution
Detail Enhancement
A high-resolution image signal is projected in fine detail.
Select the settings prepared in advance as the settings for Noise Re-
duction, MPEG Noise Reduction, Super-resolution, and Detail En­hancement.
(This can be specified only when Image Processing is set to Fine.)
Smoothes out rough images.
(This can be specified only when Image Processing is set to Fine.)
You can reduce dot and block noise that occurs in outlines when pro­jecting MPEG movies.
Fine Line Adjust: Enhances the contrast and the outlines of complicated images.
Soft Focus Detail: Enhances the contrast and the outlines for smooth backgrounds.
Enhances the contrast in an image to create a more emphatic texture and material feel.
Strength: The larger the value, the stronger the contrast.
Range: The larger the value, the wider the range of detail enhancement
becomes.
35
Adjusting the Image
a
b
Press the button.
You can make settings from the
s
Configuration menu.
c
Image Enhancement p.72
Use the buttons to select the item you want to adjust, and then press the the selection.
button to confirm
Image -
Use the buttons to make
c
adjustments.
Press the button to adjust another item.
Press the adjustments to their default values.
Press the button to exit the menu.
d
button to return the

Setting Auto Iris

By automatically setting the luminance according to the displayed image, you can enjoy deep and rich images.
You can select the luminance adjustment tracking for changes in brightness in the displayed image from Normal to High Speed.
Press the button to display menus in the following order. Image - Auto Iris
Use the press the
Depending on the image, you may hear the Auto Iris operating, but this is not a malfunction.
button to confirm the selection.
buttons to select the item, and then
c

Setting Frame Interpolation

You can play fast moving images smoothly by automatically producing intermediate frames between the original frames.
Frame Interpolation is available under the following conditions.
When Image Processing is set to Fine. s Signal - Advanced - Image Processing p.74
When the source is HDMI1, HDMI2, or WirelessHD (EH-TW9400W/EH-TW8400W only).
36
Adjusting the Image
When inputting 2D signals* or 3D signals (1080p 24 Hz). s p.112
*
This is unavailable when a 4K signal is being input. This is enabled only when 4K Enhancement is set to On and
1080p 24 Hz signals are being input.
s Image - Image Enhancement - 4K Enhancement p.72
a
Press the button.
You can make settings from the Configuration menu.
c
Frame Interpolation p.72
s
Image -
Use the buttons to select the item, and then press the
b
button to confirm the selection.
37
Adjusting the Image

Adjusting the Color

Adjusting the Color Temp.

You can adjust the overall tint of the image. Make adjustments if the image is a little too blue or too red and so on.
Press the button to display menus in the following order. Image - Color Temp. - Color Temp.
Use the Blue tints grow stronger as the value is increased, and red
tints grow stronger as the value is reduced.
Press the button to return the adjustments to their default values.
buttons to make adjustments.
c

Adjusting the RGB (Offset and Gain)

You can adjust the brightness of dark areas (Offset) and bright areas (Gain) for R (red), G (green), and B (blue).
Press the button to display menus in the following order. Image - Color Temp. - Custom
Use the use the becomes brighter when moved to the right (positive) and
darker when moved to the left (negative).
buttons to make the adjustments. The image
buttons to select the item, and then
Offset
Gain
Press the button to return the adjustments to their default values.
When the image is made brighter, shading for the darker sections is more vividly expressed. When the image is made darker, the image appears more full-bodied but shading for the darker sections is harder to distinguish.
When the image is made brighter, the bright sections become whiter and shading is lost. When the image is made darker, shading for the bright sections is more vividly expressed.
c

Adjusting Hue, Saturation, and Brightness

You can adjust the hue, saturation, and brightness for each of the R (red), G (green), B (blue), C (cyan), M (magenta), and Y (yellow) colors.
Hue
Saturation
Brightness
Adjusts the overall color of the image to be blue, green, or red.
Adjusts the overall vividness of the image.
Adjusts the overall color brightness of the image.
38
Adjusting the Image
a
b
Press the button.
You can make settings from the
s
Configuration menu.
c
Advanced - RGBCMY p.72
Use the buttons to select the color you want to adjust, and then press the confirm the selection.
Image -
button to
Use the buttons to select Hue, Saturation, or
c
Brightness.
Use the buttons to make
d
adjustments.
Press the button to adjust another color.
Press the adjustments to their default values.
Press the button to exit the menu.
e
button to return the
39
Adjusting the Image

Adjusting the Gamma

You can adjust slight coloration differences that may occur due to the device being used when the image is displayed.
You can set it by using one of the following three methods.
Select and adjust the correction value
Adjust using the gamma adjustment graph
Select and adjust the correction value
a
Press the button to display menus in the following order. Image - Advanced - Gamma
Use the buttons to select the correction value, and then
b
press the selection.
The larger the value, the lighter the dark portions of the image become, but bright areas may appear discolored. The upper part of the gamma adjustment graph becomes rounded. The smaller the value, the darker the bright portions of the image become. The lower part of the gamma adjustment graph becomes rounded.
button to confirm the
The horizontal axis of the gamma adjustment graph shows the input signal level, and the vertical axis
c
Select a tone point on the graph and make adjustments.
a
shows the output signal level.
Select Reset to return the adjustments to their default values.
Adjust using the gamma adjustment graph
Press the button to display menus in the following order. Image-Advanced-Gamma-Custom
40
Adjusting the Image
b
Use the buttons to select the tone you want to adjust from the graph.
Use the buttons to adjust the brightness, and then press
c
the selection.
button to confirm the
41
Adjusting the Image

Viewing the Image at the Saved Image Quality (Memory Function)

Saving a Memory

By using the memory function, you can register the following adjustment values, and then load them when necessary.
Image setting from the Configuration menu
Adjustment values for Lens Adjustment Function (Focus, Zoom, Lens Shift, Blanking) s p.28
a b
c
Make the settings or adjustments you want to register.
Press the button.
Use the buttons to select Save Memory or Save Lens Position, and then press the button to confirm the selection.
Use the buttons to select the memory name to be saved,
d
and then press the confirm the selection.
The current projector settings are saved to the memory.
If the mark on the left of the memory name is turned aqua, it means the memory has already been registered. When you select a registered memory, a message is displayed asking you to confirm that you want to overwrite the memory. If you select Yes, the previous content is erased and the current settings are saved.
button to
Save Memory: Registers the Image settings
Save Lens Position: Registers the adjustment value for the lens adjustment function

Loading, Deleting, and Renaming a Memory

You can load, delete, and rename registered memories.
Press the
c
Press the buttons on the remote control to load the lens position from the Save Lens Position registered in Memory1 or Memory2.
The position of the lens when loading the memory and the position of the lens when the memory is registered may not be exactly the same.
button, and then select the target function on the screen displayed.
42
Adjusting the Image
Function Explanation
Load Memory
Erase Memory
Rename Memory
Load Lens Position
Erase Lens Position
Rename Lens Position
Loads the saved memory. When you select a memory and press the button, the settings applied to the current image are replaced with the
settings from the memory.
Erases the registered memory. When you select a memory name and press the
Changes the memory name. Select the memory name you want to change, and then press the the soft keyboard.
When you have finished, move the cursor over Finish, and then press the
Loads the registered lens position memory. When you select the lens po­sition name and press the lected lens position memory is applied.
Erases the registered lens position memory. When you select a lens posi­tion name and press the
and then press the
Changes the lens position memory name. Select the lens position memory name you want to change, and then press the position memory name using the soft keyboard. When you have finished, move the cursor over Finish, and then press the
button, a message is displayed. Select Yes, and then press the
button to erase the selected memory.
button. Enter the memory name using
s
p.83
button.
button, the adjustment value for the se-
button, a message is displayed. Select Yes,
button to erase the selected lens position memory.
button. Enter the lens
s
p.83
button.
43

Useful Functions

Enjoying 3D Images

Preparing to View 3D Images

To view 3D images, be sure to prepare a pair of commercially available 3D Glasses with an active shutter system that supports radio waves (RF/Bluetooth) communication system in advance.
Check the following before viewing 3D images.
When the source is HDMI1, HDMI2, or WirelessHD (EH-TW9400W/EH-TW8400W only).
Set 3D Display to Auto or 3D. When this is set to 2D, change to Auto or 3D.
Pair 3D Glasses.
This projector supports the following 3D formats.
Frame Packing
Side by Side
Top and Bottom
s Signal - 3D Setup - 3D Display p.74
If the 3D image cannot be viewed
The projector automatically projects a 3D image when detecting a 3D format.
Some 3D TV broadcasts may not contain 3D format signals. If this happens, follow the steps below to set the 3D format.
a
Press the button to display menus in the order Signal - 3D Setup.
Press the button to set the 3D format on the AV device.
c
Set 3D Display to 3D.
b
If you are using a device or cable that does n ot support 3D images, 3D projection cannot be performed.
c
For de ta il s o n 3 D fo rm at se tti ng s o n th e A V d ev ic e, see th e d oc ume nt ati on su pp li ed wi th t he AV d ev ic e.
When the 3D format has not been correctly set up, an image will not be correctly projected as shown below.
If a 3D image is not projected correctly even when a 3D format is set, the synchronization timing for the 3D Glasses may be inversed. Inverse the synchronization timing using Inverse 3D Glasses.
How a 3D image is perceived varies depending on the individual.
When you start projecting a 3D image, a warning about viewing 3D images is displayed. You can turn off this warning by setting 3D Viewing Notice to Off.
During 3D projection, the following Configuration menu functions cannot be changed. Aspect (set to Normal), Noise Reduction (set to Off), Overscan (set to Off), 4K Enhancement, Super­resolution, Image Processing
How the 3D image is viewed may change depending on the temperature of the surroundings and how long the lamp has been used. Refrain from using the projector if the image is not projected normally.
s
Signal - 3D Setup - Inverse 3D Glasses p.74
44
s
Signal - 3D Setup - 3D Viewing Notice p.74
Useful Functions

Using 3D Glasses

You can view 3D images by using a pair of commercially available 3D Glasses (with an active shutter system that supports radio waves (RF/Bluetooth) communication system).
To view 3D images, you first need to pair the 3D Glasses with the projector. See the User's Guide supplied with your 3D Glasses for more information.

Warnings Regarding Viewing 3D Images

Note the following important points when viewing 3D images.
Caution
Viewing Time
When viewing 3D images, always take periodic breaks during extended viewing. Long periods of viewing 3D images may cause eye fatigue. The amount of time and frequency of such breaks varies from person to person. If your eyes still feel tired or uncomfortable even after taking a break from viewing, stop viewing immediately.
Caution
Watching 3D Images
If your eyes feel fatigued or uncomfortable when viewing 3D images, stop viewing immediately. Continuing to view the 3D images could cause you to feel unwell.
When viewing 3D images be sure to always wear 3D Glasses. Do not attempt to view 3D images without 3D Glasses. Doing so could cause you to feel unwell.
Do not place any breakable or fragile objects around you when using 3D Glasses. 3D images may cause you to move your body involuntarily, resulting in damage to nearby items or personal injury.
Only wear 3D Glasses when viewing 3D images. Do not move around while wearing 3D Glasses. Your vision may appear darker than normal, causing you to fall or injure yourself.
Try to stay as level with the viewing screen as possible when viewing 3D images. Viewing 3D images at an angle reduces the 3D effect and may cause you to feel unwell due to unintended color changes.
If using 3D Glasses in a room with fluorescent or LED lighting, you may see flashing or flickering throughout the room. If this should occur, reduce the lighting until the flickering goes away or turn off the lights completely when viewing 3D images. In some very rare cases, this flickering could trigger seizures or fainting for some individuals. If you begin to feel uncomfortable or unwell at any time when viewing 3D images, stop immediately.
Stay at least three times the height of the screen away from the screen when viewing 3D images. The recommended viewing distance for an 80-inch screen is at least 3 meters, and at least 3.6 meters for a 100-inch screen. Sitting or standing any closer than the recommended viewing distance may result in eye fatigue.
45
Useful Functions
Caution
Health Risks
You should not use 3D Glasses if you are sensitive to light, have a heart condition, or are unwell. Doing so could aggravate your pre-existing conditions.
Caution
Recommended Age of Use
The minimum recommended age to view 3D images is six years old.
Children under the age of six are still developing and viewing 3D images may cause complications. Consult your doctor if you have any concerns.
Children viewing 3D images through 3D Glasses should always be accompanied by an adult. It is often difficult to tell when a child is feeling tired or uncomfortable, which could result in them feeling suddenly unwell. Always check with your child to ensure that they are not experiencing any eye fatigue during viewing.
46
Useful Functions

Connecting with WirelessHD (EH-TW9400W/ EH-TW8400W Only)

Installing the WirelessHD Transmitter

You can use the supplied WirelessHD Transmitter to wirelessly receive image and sound data.
This is useful when the projector cannot be setup near your AV devices as you can connect the devices to the projector without using cables.
You can use the WirelessHD Transmitter in the following ways.
You can connect up to four AV devices at the same time, and switch images using the remote control.
As well as the projector, you can connect another monitor device, such as a television, to the HDMI Out port, and then switch the output using the remote control.
This allows other monitor devices such as TVs connected to the HDMI Out port to project images from the connected AV device, even if the projector is off.
You can connect smart devices and tablets that support MHL, and then project images from the connected MHL device. You can also operate MHL devices from the projector's remote control, as well as charge the MHL device.
You can split the HDMI signal that is being input into the WirelessHD Transmitter into image and audio, and output to other devices.
Even for AV devices that do not support HDCP 2.2, you can output audio by connecting to the HDMI Out port on the WirelessHD Transmitter.
47
Useful Functions
WirelessHD Transmitter part names
Front Rear
Name Function
t
a
b
c
d e f
g
h
button
button
button
Main power switch
AC adapter port
HDMI Out port
Optical Audio-Out port
HDMI Input port
Turns the transmitter on or off. This performs the same function as the Transmitter control on the lower section of the remote control.
Changes to the image from each input port. This performs the same function as the Transmitter control on the lower section of the remote control.
Switches the output image to the projector or the device connected to the HDMI Out port. This performs the same function as the Transmitter control on the lower section of the remote control.
Turns the main power for the transmitter on or off.
Connects the AC adapter.
Connects to a monitor device, such as a television. You can swit ch the output image using the on the WirelessHD Transmitter.
Connects to an audio device equipped with an optical digital audio input port.
Connects to the AV device you want to playback. You can switch the input image using the Input button.
button on the remote control or the button
button for the WirelessHD
button for the WirelessHD
button for the WirelessHD
3D Glasses charging port
i
Setup button
j
On/Standby indicator
k
(blue)
The HDMI4 port of the unit meets the MHL standards. You can play content from MHL compatible smart devices or tablets connected with an MHL ca­ble.
Connects a USB cable to charge the 3D Glasses.
This is the button on the back of the WirelessHD Transmitter. This is a paring button for changing devices. Do not use this button under normal circumstances since this transmitter is already configured before the shipment.
This flashes while the WirelessHD Transmitter is starting up, and remains lit while operating.
48
Useful Functions
Name Function
WiHD indicator (blue)
l
Link indicator (blue)
m
TV indicator (blue)
n
HDMI1 to 4 indicators
o
Indicates the communication status for the WirelessHD.
Lit when wirelessly transmitting images to the projector.
Off when outputting to the HDMI Out port.
Indicates the connection status with the projector.
Turns on when connected to the projector.
Flashes when searching for a projector.
Flashes slowly when standing by in power saving status.
Lit when a monitor device such as a TV is selected as the output.
The indicator for the source currently being projected is lit.
(blue)
WirelessHD Transmitter connection example and signal flow
The antennas are built-into the front of the projector and the WirelessHD Transmitter. Make sure the
c
antennas face each other (face the front) when setting up the devices. Also, do not place any object over the front side of the projector and WirelessHD Transmitter.
Place the WirelessHD Transmitter on a level surface facing towards the projector.
You can view the signal strength from the WirelessHD settings menu. s Settings - WirelessHD ­Video Reception p.75
When outputting audio from devices connected to the Optical Audio-Out port or the HDMI Out port,
s
set the output audio in Audio Out Device.
You can output images from the projector or a monitor device such as TV. You can switch the output image using the Transmitter.
When inputting images from HDMI Input1 or HDMI Input2 port, if noise is generated by monitors such as televisions or if the audio is lost, try connecting to the HDMI Input3 or HDMI Input4 port.
This projector cannot transmit signals in the 18 Gbps transmission band such as 4K60p/4:4:4 using a wireless network.
s
p.59
button on the remote control or the button on the WirelessHD
p.61
49
Useful Functions
Connection example 1: Viewing without an AV amplifier (audio is output from the Optical Audio­Out port)
Audio is output from the sound bar connected to the Optical Audio-Out port. Use a commercially available optical digital cable to connect to the sound bar.
c
When connecting a device, such as a sound bar, to the Optical Audio-Out port on the WirelessHD Transmitter, check that Audio Out Device is set to WiHD Transmitter (Optical). Link - Audio Out Device p.75
The following conditions mus t b e m e t w h en y o u w a nt t o o u t pu t i m a g es f r o m mo n i t o r de v i c e s in c l u d in g TVs that support 18 Gbps transmission band, such as 4k60p/4:4:4.
- Connect the monitor device to the HDMI Out port with a Premium HDMI cable.
- Connect the AV device to the HDMI Input1 or HDMI Input2 port.
You cannot output some audio from the Optical Audio-Out port due to restrictions in audio standards*.
- Lossless audio
- Lossy high-bandwidth audio
- Immersive audio * This is the specifications as of June 2018. This will be changed in the future.
50
s
Settings - HDMI
Useful Functions
Connection example 2: Viewing without an AV amplifier (audio is output from the HDMI Out port)
Audio is output from the sound bar and so on connected to the HDMI Out port. In this situation, you can even output audio from AV amplifiers or sound bars that do not support HDCP 2.2.
c
When connecting a device, such as a sound bar, to the HDMI Out port on the WirelessHD
s
Transmitter, check that Audio Out Device is set to WiHD Transmitter (HDMI). Link - Audio Out Device p.75
Settings - HDMI
51
Useful Functions
Connection example 3: Viewing with a connected AV amplifier
Connect using an AV amplifier.
Audio is output from the AV amplifier.
52
Useful Functions
Connection example 4: Viewing with a connected smart device
Connect an MHL cable to the HDMI4 port.
53
Useful Functions
Setting the WirelessHD Transmitter
a
b
Set up the WirelessHD Transmitter connected to the projector so that they are facing each other.
The antennas are built-into the
c
Connect the WirelessHD Transmitter to an electrical outlet using the supplied AC adapter.
front of the projector and the WirelessHD Transmitter. Make sure the antennas face each other (face the front) when setting up the devices. Also, do not place any object over the front side of the projector and WirelessHD Transmitter.
Place the WirelessHD Transmitter on a level surface facing towards the projector.
s
p.47
Using an HDMI cable, connect the AV device you want to use to the Input
c
port on the WirelessHD Transmitter.
You can connect up to four multi-media players.
You can connect another monitor device, such as a television, to the HDMI Out port on the WirelessHD
c
Transmitter. You can switch between output images using the remote control.
The HDMI4 port of the WirelessHD Transmitter supports the MHL input signal. You can play content from MHL compatible smart devices or tablets connected with an MHL cable.
If the following message is displayed when you connect an MHL device, the device has been connected to a port other than the HDMI4 port, or the connected device is not compatible with MHL.
"No Signal"
You can use the HDMI link function even when using the WirelessHD Transmitter. s p.61

Projecting Images

Start playback on the AV device, and then turn on the projector and the WirelessHD Transmitter.
a
The On/Standby indicator on the WirelessHD Transmitter turns on.
s
p.59
54
Useful Functions
Check the status of the WiHD indicator on the WirelessHD Transmitter.
b
If the WiHD indicator is on, go to the next step.
If the indicator is off, press the button on the remote control or the button on the WirelessHD Transmitter.
c
Make sure you point the remote control at the WirelessHD Transmitter when using the on the remote control.
Remote control WirelessHD Transmit-
ter
Check the status of the Link indicator on the WirelessHD Transmitter.
If the WirelessHD Transmitter is connected to the projector, the Link indicator turns on.
button
c
If the indicator does not turn on, check that the projector has been prepared correctly and that it is turned on.
You can view the signal strength while images are being projected from the WirelessHD settings menu.
s
Settings - WirelessHD - Video Reception p.75
55
Useful Functions
If projection does not start, press the button on the remote control to change the source.
d
Make sure you point the remote control at the projector when using the button on the remote control.
Projection starts.
When connecting two or more AV devices to the WirelessHD Transmitter, press the
e
c

WirelessHD Settings Menu

Press the button.
a
The Configuration menu is displayed.
Select Settings - WirelessHD, and then press the
b
the selection.
The WirelessHD settings screen is displayed.
button to switch images. s p.60
When receiving WirelessHD images, make sure WirelessHD is set to On from the Configuration menu.
s
Settings - WirelessHD - WirelessHD p.75
Make sure you turn off the WirelessHD Transmitter if it is not going to be used for an extended period.
button to confirm
Make settings for each of the displayed functions.
c
Available functions on the WirelessHD settings menu
Function Explanation
Connected Device Displays the available WirelessHD device that can be connected. The device name and
MAC address (device number) are displayed. The MAC address is displayed on the label on the base.
WirelessHD Enables or disables the WirelessHD function.
Video Reception Displays the reception for the image being projected.
Reset
Resets WirelessHD settings to their default settings.
56
Useful Functions
Even when the WirelessHD Transmitter and the projector are connected, 0% is displayed as the
c
Video Reception when no image signal is being input. Check the communication status by viewing the Link indicator.
s
p.48

WirelessHD Transmission Range

The following shows the communication range of the WirelessHD. Make sure you set up the WirelessHD Transmitter so that it faces the projector.
Horizontal
*
Install the transmitter at 70° when you use it in Taiwan or Korea.
Vertical direction (suspended from a ceiling) Vertical direction (placed on a table and so on)
The wireless transmission range varies depending on the placement and material of the surrounding
c
furniture and walls. The values given here are for your reference only.
The projector cannot communicate through walls.
The antennas are built-into the front of the projector and the WirelessHD Transmitter. Make sure the antennas face each other (face the front) when setting up the devices. Also, do not place any object over the front side of the projector and WirelessHD Transmitter.
Do not install the transmitter on a metal shelf. The metal may make the signal unstable. Install on a shelf made from wood etc.
When checking operations, place the projector and the WirelessHD Transmitter close to each other, and make sure there are no other projectors operating in the vicinity.
Depending on the reception strength, the image's color information may be automatically discarded to avoid any interruptions and maintain a constant connection. To avoid any deterioration in image quality, adjust the position of the WirelessHD Transmitter so that the Video Reception is as strong as possible.
Reception sensitivity varies depending on the resolution of the input image. Therefore, you may not be able to achieve the same reception sensitivity when inputting a 1080p image and when inputting a 4K image.
57
Useful Functions

Operating the Remote Control

Name Function
a b
c
Point the remote control towards the WirelessHD Transmitter.
Turns the power for the WirelessHD Transmitter on or off.
Switches the output image between a monitor device, such as a television, connected to
s
the HDMI Out port on the WirelessHD Transmitter and the projector.
Switches the image source for the AV device connected to the WirelessHD Transmitter.
s
p.60
p.59
c

Remote Control Operating Range

The following shows the operating range between the remote control and the WirelessHD Transmitter.
Operating range (left to right) Operating range (top to bottom)

Switching the Input and Output

With the WirelessHD Transmitter, you can connect and switch between up to four multi-media players (input devices to be played back) and one monitor device (a monitor device displaying an image, such as a television).
Point the remote control at the WirelessHD Transmitter and press its devices and its
button to switch between output devices.
58
button to switch between input
Useful Functions
Switching the target image
You can switch between a monitor device, such as a television, connected to the HDMI Out port on the WirelessHD Transmitter and the projector.
a b
c
Turn on the projector or the monitor device, such as a television.
Turn on the WirelessHD Transmitter.
The On/Standby indicator on the WirelessHD Transmitter turns on.
Point the remote control at the WirelessHD Transmitter, and then press the button on the remote control or the
Depending on the output target, the indicators on the WirelessHD Transmitter indicate the following status. The output target projected last time is projected the next time the projector is turned on. WiHD indicator On: The image is being output to the projector. TV indicator On: The image is being output to the monitor device.
button on the WirelessHD Transmitter.
Remote control WirelessHD Transmit-
ter
59
Useful Functions
You can switch to the other monitor device even when the projector is off.
c
Switching the image source
Use the button on the remote control to switch the image source for the AV device connected to the WirelessHD Transmitter.
60
Useful Functions

Using the HDMI Link Function

HDMI Link Function

When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you can perform linked operations such as linked power on and volume adjustment for the AV system from one remote control. Also, when projecting images in WirelessHD, you can use the HDMI link function (EH­TW9400W/EH-TW8400W only).
As long as the AV device meets the HDMI CEC standards, you can use the HDMI link function even if
c
Connection Example
the AV system in-between does not meet the HDMI CEC standards.
Up to 3 multi-media players that meet the HDMI CEC standards can be connected at the same time.
Projector Amplifier Multi-media players and so on

HDMI Link Settings

When HDMI Link is set to On, you can perform the following operations.
Input Change Link Changes the input source of the projector to HDMI when content is played back on the connected device.
Connected Devices Operations Using the projector's remote control, you can perform op­erations such as Play, Stop, Fast Forward, Rewind, Next Chapter, Previous Chapter, Pause, Volume Adjustment, and Audio Mute.
You can also select the following functions from the HDMI Link screen.
Audio Out Device
s
Settings - HDMI Link - HDMI Link p.75
Function Explanation
*
Selects which device outputs audio.
AV System: Select this setting when you output audio from an AV amplifier. WiHD Transmitter (Optical): Select this to output audio from the device connected
to the Optical Audio-Out port on the WirelessHD Transmitter. WiHD Transmitter (HDMI): Select this to output audio from the device connected to the HDMI Out port on the WirelessHD Transmitter.
Power On Link
When Power On Link is set, operations are linked as shown below.
When the projector is turned on, the connected devices are also turned on.
Also, when the connected devices are turned on and content is played back, the projector turns on. However, the projector does not turn on when connected to the WirelessHD Transmitter even when the connected device is turned on.
61
Useful Functions
Function Explanation
Power Off Link
Link Buffer If HDMI Link is not working correctly, you may be able to improve it by changing the
*
EH-TW9400W/EH-TW8400W only.
To use the HDMI Link function, you must configure the connected device. See the documentation
c
supplied with the connected device for more information.
When Power Off Link is set to On, when the projector is turned off, the connected devices are also turned off.
This only works when the connected device's CEC power link function is enabled.
Note that depending on the status of the connected device (for example, if it is record­ing), the device may not power off.
settings.

Connecting

You can check the connected devices that are available for HDMI Link, and select on the device you want to project the image from. Devices that can be controlled by HDMI Link automatically become the selected device.
s
Before displaying the list of connected devices, check that HDMI Link is set to On. Link - HDMI Link p.75
Settings - HDMI
a
c
Press the button, and then select Device Connections.
The Device Connections list is displayed.
Devices that have an aqua icon to their left are linked by HDMI Link.
If the device name cannot be determined this field is left blank.
If the cable does not meet the HDMI standards, operations are not possible.
Some connected devices or functions of those devices may not operate properly even if they meet the HDMI CEC standards. See the documentation and so on supplied with the connected device for more information.
Select the device you want to operate using the HDMI Link function.
b
62

Using the Projector on a Network

Projecting Using Wired LAN

You can send images to your projector through a wired network.
To do this, connect the projector to your network, and then set up your projector and computer for network projection.
When you have finished making projector connection and network settings, install Epson iProjection (Windows/Mac) from the following Web site. You can use Epson iProjection to project computer images over a network. You can also hold dynamic meetings by projecting images from multiple computers connected to the network at the same time. See the Epson iProjection Operation Guide (Windows/Mac) for more information.
http://www.epson.com

Selecting Wired Network Settings

Before you can project from computers on your network, you need to select network settings on the projector.
c
a
b
Before making settings, connect a LAN cable to the LAN port, and connect the projector to the wired LAN.
Press the button to display menus in the order Network - Network Configuration.
Select Basic, and then set the following as necessary.
Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the network.
PJLink Password: Set a password to use when you control the projector using compatible PJLink software. You can enter up to 32 single-byte alphanumeric characters.
Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You can enter up to 8 single-byte alphanumeric characters.
Display LAN Info.: Set the display format for the projector's network information.
c
Use the displayed keyboard to enter the name, passwords and keyword. Press the
c
button to enter them.
Select Wired LAN, and then press the button.
buttons on the remote control to highlight characters, and then press the
63
Using the Projector on a Network
Select the basic options as necessary.
d
If your network uses DHCP, set DHCP to On.
If you are not using DHCP, set DHCP to Off, and then enter the projector's IP Address, Subnet Mask, and Gateway Address.
When you have finished making settings, select Complete and follow the on-screen instructions to save your settings and exit the menus.
e
Press the button on the remote control.
f
The settings are complete when you see the correct IP address on the LAN standby screen.
To prevent the IP address from being displayed on the LAN standby screen or the Home screen, set IP Address Display to Off.
c
s
Network - Network Configuration - Wired LAN p.84
64
Using the Projector on a Network

Projecting Using Wireless LAN

You can project images from smartphones, tablets, and computers over wireless LAN.
To project over wireless LAN, you need to make wireless network settings for the projector and the connected device in advance.
Use Epson iProjection to project images over wireless LAN. You can download Epson iProjection using any of the following methods; however, the customer is liable for any costs involved.
You can download Epson iProjection (Windows/Mac) from the following Web site.
http://www.epson.com
You can download Epson iProjection (iOS/Android) from the App Store or Google Play.

Selecting Wireless Network Settings Manually

Before you can project from your wireless network, you need to select network settings for the projector.
a b
c
Press the button to display menus in the order Network - Wireless LAN Power.
Use the buttons to select On, and then press the button.
Select Network Configuration, and then press the button.
65
Using the Projector on a Network
Select Basic, and then set the following as necessary.
d
Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the network.
PJLink Password: Set a password to use when you control the projector using compatible PJLink software. You can enter up to 32 single-byte alphanumeric characters.
Remote Password: Set a password to use when you operate the projector from a smartphone or a tablet. You can enter up to single-byte 8 alphanumeric characters.
Display LAN Info.: Set the display format for the projector's network information.
Use the displayed keyboard to enter the name, passwords and keyword. Press the
c
button to enter them.
Select Wireless LAN, and then press the button.
buttons on the remote control to highlight characters, and then press the
e f
g
Select the Connection Mode setting.
Quick: Lets you connect the projector to your smartphones, tablets, or computers directly using wireless communication. When you select Quick, go to step 10.
Advanced: Lets you connect the projector to multiple smartphones, tablets, or computers over a wireless network access point. When you select Advanced, go to step 7.
Select Network Configuration - Wireless LAN - Search Access Point, to select the access point you want to connect to.
If you need to assign the SSID manually, select SSID to enter the SSID. In addition, configure
s
the security settings in the Security menu.
c
66
p.68
Using the Projector on a Network
Assign an IP address to the projector as necessary.
h
If your network uses DHCP, select IP Settings to set the DHCP setting to On.
If you are not using DHCP, select IP Settings to set the DHCP setting to Off, and then enter the projector's IP Address, Subnet Mask, and Gateway Address.
When you have finished selecting settings, select Complete and then follow the on-screen instructions to save your settings and exit the menus.
i
Press the button on the remote control. The settings are complete when you see the correct IP address on the LAN standby screen.
j
When you have finished making wireless settings for your projector, you need to make wireless settings on the connected device. Then start the network software to send images to your projector through a wireless network.
To prevent the SSID and IP address from being displayed on the LAN standby screen or the Home
s
c
Before connecting to the projector, select the correct wireless network on your computer.
a
screen, set SSID Display and IP Address Display to Off. Wireless LAN p.83

Selecting the Computer's Wireless LAN Settings

Selecting wireless network settings in Windows
To access your wireless utility software, double-click the network icon on the Windows taskbar.
Network - Network Configuration -
When connecting in Advanced connection mode, select the network name (SSID) of the network the projector is connecting to.
b
Click Connect.
c
Selecting wireless network settings in OS X
Click the AirPort icon on the menu bar at the top of the screen.
a
67
Using the Projector on a Network
When connecting in Advanced connection mode, make sure AirPort is turned on and select the network name (SSID) of the network the projector is connecting to.
b

Setting Up Wireless Network Security

You can set up security for your projector to use on a wireless network. Set up one of the following security options to match the settings used on your network:
WPA2 security
WPA/WPA2 security
Press the button to display menus in the order Network - Network Configuration
- Security.
a
Select the security settings to match your network settings.
b
When you have finished making settings, select Complete and follow the on-screen instructions to save your settings and exit the menus.
c

Projecting in Epson iProjection (iOS/Android)

You can display a QR code on the screen and project data easily from a smartphone or tablet using the Epson iProjection app (V1.3.0 or later).
You can download Epson iProjection free of charge from App Store or Google Play. Any fees incurred
c
when communicating with the App Store or Google play are the responsibility of the customer.
When using Epson iProjection in Quick connection mode, we recommend making security settings.
Press the button to display menus in the order Network - Wireless LAN Power.
s
p.68
a
Use the buttons to select On, and then press the button.
b
c
Display the Network Configuration - Basic - Display LAN Info. menu.
68
Using the Projector on a Network
Use the buttons to select Text & QR Code, and then press the button.
d
Press the button on the remote control or select Display the QR Code in the projector's Network menu to display the QR code.
e
If you press the button, you can also display the QR code from the Home screen.s p.26
c
If the projector is already receiving an image signal over the network, the QR code is not
displayed even if you press the Network menu to display the QR code. To hide the QR code, press the button.
button. Select Display the QR Code from the
Start Epson iProjection on your smartphone or tablet.
f
Read the projected QR code using Epson iProjection.
g
Read the code from in front of the screen so that the QR code fits into the guide. If you are too far from the screen, the code may not be read.
Once connected, go to
Operating using a smartphone (remote control function)
By using Epson iProjection, you can operate the projector from a smartphone or tablet.
Tap
Tap Remote on the menu to display the following screen.
c
in Epson iProjection to display the menu.
When Remote Password is set, you need to enter the password. Once the password has been recognized, you do not need to enter it from the second time.
and select the Contents menu, and then select a file you want to project.
69
Using the Projector on a Network
Button Function
a b
c
d
e
f
g
h
i
Displays the menu.
Turns the projector on or off.
Changes to the image from each input port. s p.26
Sets the image quality using the on-screen instructions.
Saves, loads, erases, or rename a memory. s p.42
Turns HDMI Link on or off. s p.61
When HDMI Link is On, you can perform operations such as Play, Stop, Fast Forward, Rewind, Next Chapter, Previous Chapter, and Pause.
Sets the Color Mode, Frame Interpolation, Image Enhance-
ment, Color Temp., Gamma, RGBCMY,Lens Iris, Power Con­sumption, and Auto Iris.
Specify 3D Display, 3D Format, 3D Depth, Diagonal Screen Size, and 3D Brightness.
j
k
l
m
n
o
Adjusts the focus, zoom, and lens shift. You can also register the lens position (Memory function) or display a test pattern (Pattern func­tion).
Specify Aspect, Image Processing, Keystone, Reset All Config,
Reset Memory, Reset Lens Position, Lens Shift, Zoom, Focus, Test Pattern.
When HDMI Link is set to On, you can adjust the volume.
When HDMI Link is set to On, you can turn the image and audio on/ off temporarily.
Opens the touch pad screen. You can operate the Configuration menu by touching your touch pad.
Selects the projector you want to control.
s
p.31
70

Configuration Menu

Configuration Menu Functions

Configuration Menu Operations

On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on.
a
b
Press the button.
Remote control Control panel
The Configuration menu is displayed.
Use the buttons to select the top menu on the left, and then press the the selection.
When you select the top menu on the left, the sub menu on the right changes.
button to confirm
Use the buttons to select the sub menu on the right, and
c
then press the the selection.
The adjustment screen for the selected function is displayed.
Use the buttons to
d
adjust the settings.
button to confirm
The line at the bottom is a guide for operations.
Ex.) Adjustment bar
Ex.) Choices
Press the button on an item displaying this screen for that item.
Press the previous level.
Press the button to exit the
icon to change to the selection
button to return to the
71
e
menu.
Configuration Menu
For items adjusted using an adjustment bar, such as the brightness level, you can press the
c
button while the adjustment screen is displayed to return the adjustment value to its default value.

Configuration Menu Table

If there is no image signal being input, you cannot adjust items related to the Image or Signal in the Configuration menu. Note that the items displayed for the Image, Signal, and Info vary depending on the image signal being projected.
Image menu
Function Menu/Settings Explanation
Color Mode
Brightness
Contrast
Color Satura­tion
Tint
Sharpness
Color Temp.
Dynamic, Bright Cinema, Natural, Cinema, Digi­tal Cinema, 3D Dynamic, 3D Cinema
Color Temp. Adjusts the tint for the images. The image
Skin Tone
Custom
Select a color mode based on your sur­roundings and the image you are projec­ting.
s
p.32
Adjusts the brightness when the image appears too dark.
Adjusts the contrast between light and shade in the images. By increasing the contrast, the images become vivid.
Adjusts the color saturation for the im­ages.
Adjusts the tint for the images.
Adjusts the image sharpness.
is tinted blue for high values, and tinted red for low values.
Adjusts the skin tone. The image becomes greener when set to a positive value and redder when set to a negative value.
Adjusts the offset and gain for each R, G, and B color.
Frame Interpo-
*1
lation
Grayscale Adjustment Level, Red,
Green, Blue, Brightness
Off, Low, Normal, High Adjusts the smoothness of movement of
72
Adjusts red, green, blue, and brightness for the selected adjustment level.
the image.
Configuration Menu
Function Menu/Settings Explanation
Image En­hancement
Advanced
4K Enhancement On, Off You can project at a doubled resolution.
*2
Image Preset Mode Off, Preset 1 to Preset 5 Select the settings prepared in advance as
the settings for Noise Reduction, MPEG
Noise Reduction, Super-resolution, and Detail Enhancement.
Noise Reduction
MPEG Noise Reduction
Super-resolution Fine Line Adjust, Soft
Focus Detail
Detail Enhancement
Gamma 2, 1, 0, -1, -2, Custom*3,
Reset
RGBCMY R/G/B/C/M/Y Hue, Satura-
tion, Bright­ness
Deinterlacing Off, Video, Film/Auto
Adjusts the roughness of the image.
Smoothes out rough images in MPEG for­mat.
Adjusts the amount of enhancement for complicated images and backgrounds.
Creates a more emphatic texture and ma­terial feel of the image.
Performs gamma adjustments. You can select a raw value or adjust using a custom
s
value.
Adjusts the hue, saturation, and bright­ness for each R, G, B, C, M, and Y color.
s
(This can only be set when Image Pro­cessing is set to Fine or when receiving
480i, 576i, or 1080i signal input from the HDMI1, or HDMI2 ports or from Wire­lessHD.)
p.40
p.38
Power Con­sumption
Auto Iris
Converts the signal from interlaced (i) to progressive (p) using a method appropri­ate for the image signal.
Off: This is ideal for dynamic motion im­ages.
Video: This is ideal for viewing general video images.
Film/Auto: Performs the optimal conver­sion for film, CG, or animation input sig­nals.
Lens Iris Adjusts the amount of light entering the
lens with the lens diaphragm, which ad­justs the contrast of the image.
High, Medium, ECO You can set the lamp brightness to one of
three settings. Select ECO if the images being projected are too bright. When ECO is selected, pow­er consumption during projection decrea­ses, and fan rotation noise is reduced.
Off, Normal, High Speed You can change the luminance adjust-
ment tracking for changes in brightness in the displayed image.
s
p.36
Reset
*1
Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
Yes, No
73
Resets the adjustment values of Image set in the current Color Mode to the default settings.
Configuration Menu
*2
Only when an HDMI1, HDMI2, WirelessHD, or PC image signal is being input.
*3
Settings are saved for each type of input source or Color Mode.
Signal menu
The Signal menu cannot be set when a LAN image signal is being input.
Function Menu/Settings Explanation
3D Setup
*1
3D Display Auto, 3D, 2D
To view 3D images, set this to Auto or 3D.
s
p.44
Aspect
*2
Tracking
Sync.*2
*4
*2 *4
3D Format Side by Side, Top
Sets the 3D format for the input signal.
and Bottom
3D Depth -10 to 10 Sets the depth for the 3D image.
Diagonal Screen Size
60 to 300 Sets the projection size for the 3D image. By
matching this to the actual size, you can achieve the optimum 3D effect.
3D Brightness Low, Medium, High Sets the brightness for the 3D image.
Inverse 3D Glasses Yes, No Reverses the synchronization timing for the left/
right shutters on the 3D Glasses and the left/right images. Enable this function if th e 3 D e ff ec t i s n ot displayed correctly.
3D Viewing Notice On, Off Turns the notice that appears when viewing 3D
content on or off.
Auto*1, Normal, Full, Zoom, Anamorphic Wide
*3
, Horiz. Squeeze
*3
Selects the aspect mode. s p.33
Varies depending on the input signal. Adjusts computer images when vertical stripes
appear in the images.
0 to 31 Adjusts computer images when flickering, fuzzi-
ness, or interference appear in the images.
Position*2
Auto Setup
Overscan*1
Color Space
*4
*1
Adjusting the Brightness, Contrast, or Sharp­ness may cause flickering or fuzziness.
When adjusting Sync. after adjusting the Track­ing, you can create a more vivid image.
Adjusts the display position up, down, left, and right when a part of the image is missing so that the whole image is projected.
*4
On, Off Sets whether or not to automatically adjust the
image whenever the input signal is changed. When enabled, the Tracking, Position, and Sync. are automatically configured.
*2
Auto, Off, 4%, and 8% Changes the output image ratio (the range of the
projected image).
Off, 4%, 8%: Sets the range of the image. When set to Off, the entire range of the image is pro­jected. Depending on the image signal, you may notice noise at the top and bottom of the image.
Auto: Automatically sets to Off or 8% depend­ing on the input signal.
Auto, BT.709, BT.2020 Sets the conversion system for the color space.
74
Configuration Menu
Function Menu/Settings Explanation
Dynamic
*1
Range
Advanced
Dynamic Range Auto, SDR, HDR10,
HLG
Lets you change the range of dark and bright areas in images.
Signal Status - Displays the image signal.
HDR10 Setting 1 to 16 Lets you change the PQ curve of the dynamic
range in the HDR PQ method.
HLG Setting 1 to 16 Lets you change the HLG curve of the dynamic
range in the HDR HLG method.
Video Range*1
*2
Auto, Limited (16-235), Full (0-255)
When set to Auto, the video level for the DVD input signal to the HDMI1 or HDMI2 ports is au­tomatically detected and set. If you experience under or overexposure when set to Auto, set the video level of the projector to match that of the DVD/Blu-ray disc player's video level. Your player may be set to Normal (Limited) or Expand (Full).
EDID
*5
Normal, Expanded Lets you change the EDID settings.
Normal supports 3840 x 2160 30Hz signals, and Expanded supports 3840 x 2160 60 Hz signals.
Image Processing Fine, Fast Improves the response speed for images projec-
ted at high-speed, such as games.
Reset
Yes, No
Resets all Signal settings except for Diagonal Screen Size, 3D Viewing Notice, and Aspect.
*1
Only when an HDMI1, HDMI2, WirelessHD image signal is being input.
*2
Settings are saved for each type of input source or signal.
*3
EH-TW9400W/EH-TW9400 only.
*4
Only when a PC image signal is being input.
*5
Only when an HDMI1 or HDMI2 image signal is being input.
Settings menu
Function Menu/Settings Explanation
Keystone
Blanking
Keystone -60 to 60 Corrects keystone distortion. s p.31
Covers part of the image with a blank (black screen). You can set the top, bottom, left, or right of the image.
75
Configuration Menu
Function Menu/Settings Explanation
HDMI Link
Device Connections - Displays a list of devices connected
from the HDMI1 or HDMI2 ports, or
*
from WirelessHD
.
HDMI Link On, Off Enables or disables the HDMI Link
function.
Audio Out Device
*
AV System,WiHD Trans­mitter (Optical), WiHD
Selects which device outputs audio.
s
p.61
Transmitter (HDMI)
Power On Link Off, Bidirectional, Device -
> PJ, PJ -> Device
Sets the link function when the power is turned on.
When linking operations to the con­nected device and turning on the projector, select Bidirectional or Device -> PJ.
When linking power on for the pro­jector to the connected device, se­lect Bidirectional or PJ -> Device.
Power Off Link On, Off Sets whether or not to power off con-
nected devices when the projector is turned off.
WirelessHD
Link Buffer On, Off If HDMI Link is not working correctly,
you may be able to improve it by changing the settings.
*
Connected Device - Displays the MAC address of Wire-
lessHD devices that can be connec­ted.
WirelessHD On, Off Enables or disables the WirelessHD
function.
Video Reception
Indicates the connection status with the WirelessHD Transmitter. While connected, Transmitter detected is displayed.
Reset Yes, No
Resets WirelessHD settings to their default settings. Note that even if you reset the pro­jector, the WirelessHD Transmitter settings are not reset.
76
Configuration Menu
Function Menu/Settings Explanation
Lock Setting
Lens Lock On, Off
Child Lock On, Off
When set to On, the focus, zoom, and lens shift settings are locked at their current settings. If you press the
Lens Lock is set to On, played on the screen.
This locks the jector's control panel to prevent chil-
dren from turning on the projector by accident. You can turn on the power when locked by holding down the
button for approximately three seconds. You can still turn off the de­vice using the operations with the remote control as
usual. If changed, this setting is enabled af­ter you power off the projector and the cool-down process is complete. Note that even if Child Lock is set to On, the projector still turns on when the power cord is connected if Direct Power On is set to On.
button when
is dis-
button on the pro-
button, or perform
User Button
Control Panel Lock Full Lock, Partial Lock, Off
Fine/Fast, 3D Display, Power Consumption, Info, WiHD Video Reception
*
Full Lock: Disables all of the projec­tor's buttons. Partial Lock: Disables all of the pro-
jector's buttons except for the button.
is displayed on the screen if but­tons are pressed while the projector is locked. To unlock, press and hold the for at least 7 seconds. If changed, this setting is enabled once you close the Configuration menu.
Select a Configuration menu item to assign to the mote control. By pressing the button, the assigned menu item se­lection/adjustment screen is dis­played, allowing you to make one­touch settings/adjustments.
button on the control panel
button on the re-
77
Configuration Menu
Function Menu/Settings Explanation
Memory
Load Memory Memory1 to Memory10 Loads the settings saved in Save
Memory to adjust the image.
Save Memory Memory1 to Memory10
Erase Memory Memory1 to Memory10 Erases a saved memory.
Rename Memory Memory1 to Memory10,
Default, DVD, VCR, SDTV, HDTV, Cinema, Sports, Music, Anime, Game, Cus­tom
Load Lens Position Memory1 to Memory10 Loads the settings created in Save
Save Lens Position Memory1 to Memory10 Registers the adjustment values for
Erase Lens Position Memory1 to Memory10 Erases the registered lens position.
Rename Lens Position Memory1 to Memory10 Changes the name registered for the
Saves the settings made in Image to a memory.
Changes the saved memory name.
Lens Position allowing you to adjust the lens position.
zoom, focus, lens shift, and blanking that were created using the lens ad­justment function as the lens posi­tion.
lens position.
Reset
*
EH-TW9400W/EH-TW8400W only.
Yes, No
Resets all Settings except for Audio
Out Device, Power On Link, Power Off Link, Link Buffer, User Button,
and Memory.
Extended menu
Function Menu/Settings Explanation
Home Screen
Home Screen Auto Disp.
Custom Func­tion 1
Custom Func­tion 2
On, Off Selects whether or not to display the
Home screen automatically when the projector turns on. The Home screen is not displayed when the selected source has an image signal when the projector turns on.
Power Consumption, Auto Iris, Key­stone, Info
Select the function assigned to the Home screen.
78
Configuration Menu
Function Menu/Settings Explanation
Display
Menu Position - Sets the position where the menu
should be displayed.
Messages On, Off Sets whether or not to display the fol-
lowing messages (On or Off).
Item names for image signals, color modes, and aspect ratios.
If the internal temperature is rising when no image signal is being input or an unsupported signal is detec­ted.
Display Back­ground
Black, Blue, Logo Selects the screen status when no im-
age signal is being input.
Startup Screen On, Off Sets whether or not to show a startup
screen when projection begins (On or Off). If changed, this setting is enabled after you power off the projector and the cool-down process is complete.
Standby Con­firmation
On, Off Sets whether or not to display a stand-
by confirmation message (On or Off).
s p.27
Projection
Panel Align-
-
s p.81
ment
Color Uniformi­ty
Color Uni­formity
Adjustment Level
On, Off Enables or disables Color Uniformity.
There are eight levels from white, through gray, and up to black. You can adjust each level individually.
Start Adjust­ments
Red, Green, Blue Starts making Color Uniformity ad-
justments.
Reset Yes, No Resets all adjustments and settings
for Color Uniformity to their default values.
Front, Front/Ceiling, Rear, Rear/Ceiling Change this setting depending on
how the projector is installed.
79
Configuration Menu
Function Menu/Settings Explanation
Operation
Direct PowerOnOn, Off You can set up the projector so that
projection starts as soon as the power cord is plugged in without any button operations. Note that when this is set to On, pro­jection starts if power is restored after a blackout or other power outage and the power cord is still plugged into the projector.
Sleep Mode On, Off If the set time is exceeded and no sig-
nal is input, the projector is automat­ically turned off and enters standby mode. When in standby mode, press
the or the
button on the remote control
button on the control pan-
el to start projection.
Sleep Mode
1 to 30
Sets the interval for Sleep Mode.
Timer
Illumination On, Off
Set this to Off if the light from the in­dicators on the control panel bother you when watching a movie in a dark room.
Trigger Out Off, Power, Anamorphic Wide
On, Off
*2
*1
When set to Off, the WiHD transmitter indicator also turns off while standing by.
Set the Trigger Out function to com­municate the projector's power on status and so on to external devices. When set to Off, no voltage is output from the Trigger Out port. When set to On or Power, voltage is output from the Trigger Out port when the projector is on. If you change this setting, the new setting will take effect the next time you turn the projector on.
For Anamorphic Wide, when the projector is on and Aspect is set to
Anamorphic Wide or Horiz. Squeeze, voltage is output from the
Trigger Out port.
If you change this setting, the new setting will take effect the next time you turn the projector on.
Standby Mode
High Altitude
On, Off
Mode
Communication Off, Communication On
80
Set this to On if you are using the pro­jector above an altitude of 1500 me­ters.
Communication On indicates that the projector can be monitored over a network when the projector is in standby mode.
Configuration Menu
Function Menu/Settings Explanation
Language
Reset
*1
EH-TW9400W/EH-TW9400 only.
*2
EH-TW8400W/EH-TW8400 only.
- Selects the display language.
Yes, No
Resets all Extended settings except for Memory, Projection, High Alti-
tude Mode, Standby Mode, and Language.
Panel Alignment menu
Menu/Settings Explanation
Panel Alignment Panel Alignment On, Off Enables or disables Panel Alignment.
Select Color R, B Select the color to correct.
Pattern Color R/G/B, R/G, G/B Select the pattern used for correc-
tion.
Start Adjust­ments
Memory Load Panel
-Starts Panel Alignment.
Alignment
Memory1, Memory2, Memory3
Loads settings saved using the Save Panel Alignment function.
s
p.106
Save Panel Alignment
Erase Panel Alignment
Rename Panel Alignment
Reset Yes, No Resets the correction value.
Memory1, Memory2, Memory3
Memory1, Memory2, Memory3
Memory1, Memory2, Memory3
Saves the settings made in Panel Alignment to a memory.
Erases memories registered using the Panel Alignment function.
Renames Panel Alignment memo­ries.
81
Configuration Menu
Network menu
Function Menu/Settings Explanation
Wireless LAN Power
Net. Info. - Wireless LAN
Net. Info. - Wired LAN
On, Off
- Displays the following network settings.
- Displays the following network setting status informa-
Sets whether or not to use a Wireless LAN Power (On or Off).
Connection Mode
Wireless LAN system
Antenna Level
Projector Name
SSID
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Region Code
tion.
Projector Name
DHCP
IP Address
Subnet Mask
Gateway Address
MAC Address
Display the QR Code
Network Configuration
- Displays network information for the projector with a QR code.
- Displays the screen to set the network. s p.83
Notes on operating the Network menu
Basic operations are made in the same way as when using the Configuration menu.
However, be sure to select the Complete menu to save your settings when done.
Yes: No: Cancel:
Saves the settings and exits the Network menu.
Exits the Network menu without saving the settings.
Continues displaying the Network menu.
82
Configuration Menu
Soft Keyboard Operations
In the Network menu, the soft keyboard appears when you need to enter numbers and characters. Press the
buttons on the remote control or the buttons on the control panel to select keys,
and then press the input.
button to input them. Press Finish to confirm your input, or Cancel to cancel your
CAPS key: SYM1/2 key:
Basic menu
Function Menu/Settings Explanation
Projector Name
PJLink Password
Remote Password
Display LAN Info.
Wireless LAN menu
Function Menu/Settings Explanation
Connection Mode
Switches between uppercase and lowercase letters.
Switches the symbol keys.
Up to 16 alphanumeric characters
Up to 32 alphanumeric characters
Up to 8 alphanumeric characters
Text & QR Code, Text Set the display format for the projector's network information.
Quick, Advanced Determines how the wireless LAN is connected.
Enter a name to identify the projector over a network.
Set a password to use when you control the projector using
s
compatible PJLink software.
Set a password to use when you operate the projector from a smartphone or a tablet.
Quick: Using Epson iProjection allows you to connect to smartphones, tablets, or computers directly using wireless communication. The projector becomes a simple access point. (Make sure the number of devices connected to the projector is six or less.) It may take longer to update the pro­jected image if the number of connected devices exceeds this number. Advanced: Lets you connect to multiple smartphones, tab­lets, or computers over a wireless network access point.
p.110
Channel
SSID
1ch, 6ch, 11ch
Up to 32 alphanumeric characters
(This can only be set when Connection Mode is set to Quick.) Select the frequency bandwidth used by the wireless LAN.
(This can only be set when Connection Mode is set to Ad- vanced.) Enter an SSID. When an SSID is provided for the wireless LAN system in which the projector participates, enter the SSID.
83
Configuration Menu
Function Menu/Settings Explanation
Search Access Point
IP Settings
(This can only be set when Connection
Mode is set to Ad­vanced.)
To Search View
DHCP Sets whether or not to use DHCP (On or Off). If this is set to
IP Address Inputs the IP address for the projector.
Subnet Mask Inputs the subnet mask for the projector.
Gateway Address Inputs the gateway IP address of the projector.
(This can only be selected when Connection Mode is set to Advanced.)
Search for available wireless network access points.
indicates currently connected access points. indicates the access points where security is set. If you select an access point which has security, Security menu appears.
On, you cannot set any more addresses.
The following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
The following subnet masks cannot be used.
0.0.0.0, 255.255.255.255
The following gateway addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
s
p.84
SSID Display
IP Address Display
On, Off Sets whether or not to display the SSID on the LAN Standby
screen and the Home screen (On or Off).
On, Off Sets whether or not to display the IP address on the LAN
Standby screen and the Home screen (On or Off).
Security menu
Function Menu/Settings Explanation
Security
Passphrase
No, WPA2-PSK, WPA/ WPA2-PSK
From 8 to 32 single­byte alphanumeric characters
Sets the security. In Quick, WPA2-PSK is selectable. In Advanced, WPA2- PSK/WPA/WPA2-PSK is selectable.
Inputs the passphrase. It is recommended to change the passphrase periodically for the purpose of security.
Wired LAN menu
Function Menu/Settings Explanation
DHCP
On, Off
Set whether or not (On/Off) to use DHCP. If this is set to On, you cannot set any more addresses.
IP Address
Number from 0 to 255 Enter the IP address assigned to the projector.
You can enter a number from 0 to 255 in each field of the address. However, the following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
84
Configuration Menu
Function Menu/Settings Explanation
Subnet Mask
Gateway Address
IP Address Display
Number from 0 to 255 Enter the projector's subnet mask.
You can enter a number from 0 to 255 in each field of the address. However, the following sub­net masks cannot be used.
0.0.0.0, 255.255.255.255
0 to 255 characters Enter the projector's gateway IP address.
You can enter a number from 0 to 255 in each field of the address. However, the following gate­way addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
On, Off Set to Off to prevent the IP address from being
displayed on the Net. Info. - Wired LAN screen.
Others menu
Function Menu/Settings Explanation
PJLink Notification On, Off To use the notification function of PJLink, select
On.
Notified IP Address Number from 0 to 255 Enter the IP address of a computer to be notified
of the projector’s operating status using the PJLink notification function. You can enter numbers from 0 to 255. The fol­lowing IP addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (x is a number from 0 to 255)
AMX Device Dis-
On, Off When you want to allow the projector to be de-
covery
Control4 SDDP
On, Off When you want to allow the projector to be de-
Reset menu
Function Explanation
Reset network settings.
tected by AMX Device Discovery, set this to On. Set this to Off if you are not connected to an en­vironment controlled by a controller from AMX or AMX Device Discovery.
tected by Control4 SDDP, set this to On. Set this to Off if you are not connected to an environ­ment controlled by a controller from Control4 or Control4 SDDP.
You can reset all adjustment values for Network to their default settings.
85
Configuration Menu
Info menu
Function Menu/Settings Explanation
Projector Info
Lamp Hours Displays the cumulative lamp operating time.
Source Displays the current input source.
Input Signal Displays the input signal setting of the current input source.
Resolution Displays the resolution.
Scan Mode Displays the scan mode.
Refresh Rate Displays the refresh rate.
3D Format Displays the 3D format of the signal input during 3D projec-
tion (Frame Packing, Side by Side, or Top and Bottom).
Sync Info Displays the image signal information.
This information may be needed if service is required.
Color Depth Displays the color depth and color difference.
Color Format Displays information on the color space and dynamic range.
Status This is information about errors that have occurred on the
projector. This information may be needed if service is required.
Serial Number Displays the projector's serial number.
Event ID The application error log appears.
s
p.98
Version
Reset menu
Function Explanation
Reset Lamp Hours
Reset Memory
Reset Lens Position
Reset All Config
Main Displays the firmware version of the projector.
Video2
Resets the cumulative lamp hours use time to 0 H. Reset when you replace the lamp.
Resets all items for Memory to their default settings.
Resets all settings saved using the Save Lens Position function.
Resets all items in the Configuration menu to their default settings. The following adjustment values are not reset to their defaults: Memory, Panel Alignment, Color Uniformity, Lamp Hours, Language, and Network Settings.
86

Troubleshooting

Problem Solving

Reading the Indicators

You can check the status of the projector from the flashing and lit , , o and m on the control panel.
Refer to the following table to check the projector's status and how to remedy problems shown by the indicators.
Indicator status during an error/warning
: Lit : Flashing : Status maintained : Off
Indicators Status Remedy
Replace Lamp
(blue)/(orange)
High Temp Warning
(blue)/(orange)
It is time to replace your lamp. Replace the lamp with a new lamp as soon as possible. The lamp may explode if you continue to use it in this status.
You can continue projecting. If the temperature rises too high again, projection stops automatically.
If the projector is installed next to a wall, make sure there is at least 20 cm between the wall and the projector's exhaust vent.
If the air filter is clogged, clean it. s p.100
Make sure that nothing is blocking the area around the inlet and that the temperature around the inlet is not too high.
s p.116
s
p.103
87
Troubleshooting
Indicators Status Remedy
(blue)/(orange)
(blue)/(orange)
(blue)/(orange)
(blue)/(orange)
Internal Error
Fan Error
Sensor Error
Cinema Filter Error
Auto Iris Error
Power Err. (Ballast)
Lamp Error
The projector has malfunctioned. Remove the power plug from the electrical outlet, and contact
s
your local dealer or the nearest Epson repair center.
Projector Contact List
There is a problem with the lamp, or it failed to turn on.
Epson
(blue)/(orange)
(blue)/(orange)
Lamp Failure
High Temp Error (Overheating)
Disconnect the power cord, and then check if the lamp is cracked. If it is not cracked, reinstall the lamp and turn on the power. If reinstalling the lamp does not fix the problem, or if the lamp is cracked, remove the power plug from the electrical outlet, and contact your local dealer or the nearest Epson repair center.
s Epson Projector Contact List
Check that the lamp cover has been properly closed.
If the air filter is clogged, clean it. s p.100
When using at an altitude of 1500 m or more, set High Altitude Mode to On. Mode p.78
The internal temperature is too high.
The lamp turns off automatically and projection stops. Wait for about five minutes. When the fan has stopped, disconnect the power cord.
If the projector is installed next to a wall, make sure there is at least 20 cm between the wall and the projector's exhaust vent.
If the air filter is clogged, clean it. s p.100
Make sure that nothing is blocking the area around the inlet and that the temperature around the inlet is not too high.
s p.116
If turning the power back on does not clear the problem, stop using the projector and remove the power plug from the elec­trical outlet. Contact your local dealer or the nearest Epson re­pair center.
s p.103
s Extended - Operation - High Altitude
s Epson Projector Contact List
88
Troubleshooting
Indicator status during normal operation
Indicators Status Remedy
: Lit : Flashing : Off
c
(blue)
Standby condition
Warm-up in progress
Cool-down in pro­gress
Projection in pro-
When you press the button on the remote control, or the
button on the control panel, projection starts after a short
wait.
Warm-up time is about 30 seconds. The power-off operation is disabled while the projector is warm­ing-up.
All operations are disabled while the projector is cooling-down. The projector enters standby condition when cool-down is com­plete. If for any reason the power cord is disconnected during cool-down, wait until the lamp has cooled down sufficiently (about 10 minutes), reconnect the power cord, and then press
the control panel.
The projector is operating normally.
button on the remote control, or the button on the
gress
(blue)
Under normal operating conditions, the o and m indicators are off.
When the Illumination function is set to Off, all indicators are off under normal projection conditions. Extended - Operation - Illumination p.78
s

When the Indicators Provide No Help

Check the problem
Check the following table to see if your pr ob le m i s m en ti on ed , a nd go to the appropriate page for information on handling the problem.
89
Troubleshooting
Problem Page
Problems relating to im­ages
Problems when projection starts
No images appear.
Projection does not start, the projection area is completely black, or the projection area is completely blue.
Moving images being projected from a computer are not projected. p.91
"Not supported" is displayed
"No Signal " is displayed
Images are fuzzy or out of focus. p.92
Interference or distortion appears in the images. p.92
The image is truncated (large) or small, or only a part of the image is projected.
Image colors are not right.
The whole image appears purplish or greenish, images are black & white, or colors appear dull.
Images appear dark. p.93
Projection stops automatically. p.93
The projector does not turn on. p.94
*
p.90
p.91
p.91
p.92
p.93
Problems with the remote control
Problems with the control panel
Problems with 3D Cannot project correctly in 3D. p.95
Problems with HDMI HDMI Link does not function. p.95
Problems with WirelessHD
Network problems Cannot access the network via wireless LAN. p.98
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the projector and the color tones displayed on the monitor may not match, however this is not a fault.
The remote control does not respond. p.94
Cannot make settings on the control panel. p.94
The device name is not displayed under device connections. p.96
"Transmitter not found." is displayed
Cannot project WirelessHD images. p.96
Interference, distortion, or interruption appear in WirelessHD. p.97
Half of the image on the left or right stops projecting or the image is doubled up.
The image contains static during network projection. p.98
p.96
p.97
Problems relating to images
No images appear
Check Remedy
Is the projector turned on?
Is the power cord connected? Connect the power cord.
Press the on the control panel.
button on the remote control or the button
90
Troubleshooting
Check Remedy
Are the indicators switched off? Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies the projector with power.
Is an image signal being input?
Are the Configuration menu settings correct?
(Only when projecting computer image sig­nals)
Was the connection made while the power of the projector or the computer was already turned on?
Moving images are not displayed
Check Remedy
(Only when projecting computer image sig­nals)
Is the computer's image signal set to external output and to output to the LCD monitor at the same time?
Check that the connected device is turned on. When Messag- es is set to On from the Configuration menu, image signal mes-
s
sages are displayed.
Reset all of the settings.
If the connection is made while the power is already turned on, the Fn key (Function key) that changes the computer's image signal to external output may not work. Turn off the power for the computer and the projector and then turn it back on again.
Depending on the computer's specifications, moving images may not be displayed when the computer is set to external out­put and to the LCD monitor output at the same time. Change it so that the image signal is set to external output only. For the computer's specifications, see the documentation sup­plied with the computer.
Extended - Display - Messages p.78
s
Reset - Reset All Config p.86
"Not supported" is displayed
Check Remedy
(Only when projecting computer image sig­nals)
Do the image signal's frequency and resolu­tion correspond to the mode?
Check the image signal being input in Resolution from the Con­figuration menu, and check that it corresponds to the projector's resolution.
s
p.112
s
Info - Projector Info p.86
"No Signal " is displayed
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
connected.
Is the correct image input port selected? Change the image with the source buttons on the remote con-
trol, or the
Is the connected device turned on? Turn on the device.
s
p.19
button on the control panel. s p.26
91
Troubleshooting
Check Remedy
(Only when projecting computer image sig­nals)
Are the image signals being output to the projector?
Change it so that the image signal is set to external output, and not just the computer's LCD monitor. For some models, when the image signals are output externally, they no longer appear on the LCD monitor. For the computer's specifications, see the documentation sup­plied with the computer.
If the connection is made while the power of the projector or the computer is already turned on, the Fn key (Function key) that changes the computer's image signal to external output may not work. Turn the power for the computer and the projector off and then back on again.
Images are fuzzy or out of focus
Check Remedy
Has the focus been adjusted? Adjust the focus. s p.29
Is the projector at the correct distance? Check the recommended projection range.
Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a
warm environment, or if sudden ambient temperature changes occur, condensation may form on the surface of the lens, and this may cause the images to appear fuzzy. Set the projector up in the room about one hour before it is used. If the projector is wet from condensation, turn off the projector, disconnect the power cord, and leave it for a while.
s
p.16
Interference or distortion appear in images
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
connected.
Is an extension cable being used? If an extension cable is used, electrical interference may affect
the signals.
(Only when projecting computer image sig­nals)
Are the Sync. and Tracking settings adjusted correctly?
(Only when projecting computer image sig­nals)
Is the correct resolution selected?
The projector uses automatic adjustment functions to project at the optimum status. However, depending on the signal, some may not be adjusted correctly even after performing self correc­tions. If this happens, adjust the Tracking and Sync. settings from the Configuration menu.
Set the computer so that the signals being outp ut are compatible with the projector.
s
p.19
s
p.112
s
Signal - Tracking/Sync. p.74
Part of the image is truncated (large) or small
Check Remedy
Is the correct Aspect selected? Select the aspect mode to match the input signal in Aspect from
the Configuration menu.
Is the image Position adjusted correctly? Adjust the Position setting from the Configuration menu.
s
Signal - Position p.74
s
Signal - Aspect p.74
92
Troubleshooting
Check Remedy
(Only when projecting computer image sig­nals)
Set the computer so that the signals being outp ut are compatible
s
with the projector.
p.112
Is the correct resolution selected?
Image colors are not right
Check Remedy
Are the cables connected correctly?Check that all the cables required for projection are securely
Is the contrast adjusted correctly?
Is the color adjusted correctly?
(Only when projecting images from a video device)
Are the color saturation and tint adjusted cor­rectly?
connected. For the PC port, make sure the connector is the same color as the cable port.
Adjust the Contrast setting from the Configuration menu.
s
Image - Contrast p.72
Adjust the Advanced setting from the Configuration menu.
s
Image - Advanced p.72
Adjust the Color Saturation and Tint settings from the Config­uration menu.
s
p.19
s
p.20
s
Image - Color Saturation/Tint p.72
Images appear dark
Check Remedy
Is the image brightness set correctly?
Is the contrast adjusted correctly?
Is it time to replace the lamp? When the lamp is nearly ready for replacement, the images be-
Adjust the Brightness setting from the Configuration menu.
s
Image - Brightness p.72
Adjust the Contrast setting from the Configuration menu.
s
Image - Contrast p.72
come darker and the color quality becomes poorer. When this happens, replace the lamp with a new lamp.
s
p.103
Projection stops automatically
Check Remedy
Is Sleep Mode enabled?
If the set time is exceeded and no signal is input, the lamp is automatically turned off and the projector enters standby mode. The projector returns from standby status when you press the
button on the remote control or the button on the con-
trol panel. If you want to disable Sleep Mode, change the setting
s
to Off.
Extended - Operation - Sleep Mode p.78
93
Troubleshooting
Problems when projection starts
The projector does not turn on
Check Remedy
Is the power turned on?
Is Child Lock set to On? When Child Lock is set to On from the Configuration menu, hold
Do the indicators turn on and off when the power cord is touched?
Are the lamp cover and lamps installed cor­rectly?
Press the on the control panel.
down the three seconds, or perform operations from the remote con-
s
trol.
Turn off the projector, and then disconnect and reconnect the projector's power cord. If the problem continues, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest projector information center.
If the lamp or lamp cover is installed incorrectly, the projector cannot be turned on. Check how it is installed.
Settings - Lock Setting - Child Lock p.75
button on the remote control or the button
button on the control panel for approximately
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Epson Projector Contact List
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p.103
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area pointing towards the remote receiver on the projector during operation?
Is the remote control too far from the projec­tor?
Is direct sunlight or strong light from fluores­cent lamps shining onto the remote receiver?
Are the batteries dead or have the batteries been inserted correctly?
Is the remote control pointed at the Wire­lessHD Transmitter when operating the Wire­lessHD Transmitter control button? (EH­TW9400W/EH-TW8400W only)
Problems with the control panel
Cannot make settings on the control panel
Check Remedy
Point the remote control towards the remote receiver. Also, check the operating range.
Check the operating range.
Set the projector up in a location where strong light does not shine onto the remote receiver.
Make sure the batteries are inserted correctly or replace the bat­teries with new ones if necessary.
Make sure you point the remote control at the WirelessHD Trans­mitter when using the WirelessHD Transmitter control button on the remote control.
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p.58
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p.24
p.24
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p.23
Is Control Panel Lock set to Full Lock or Par- tial Lock?
When Control Panel Lock is set to Full Lock in the Configura­tion menu, all button operations on the control panel are disa-
bled; when Partial Lock is set, only the panel is available. Perform operations from the remote control.
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Settings - Lock Setting - Control Panel Lock p.75
button on the control
94
Troubleshooting
Problems with 3D
Cannot project correctly in 3D
Check Remedy
Are the 3D Glasses turned on? Turn on the 3D Glasses.
Are the 3D Glasses fully charged? Charge the 3D Glasses.
Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on
the projector that prevents the 3D image from being projected, you cannot view 3D images even if you are wearing the 3D Glasses.
Is the input image in 3D? Check that the input image is 3D compatible.
Since most TV broadcasts do not contain a 3D format signal, 3D reception must be set manually.
Is 3D Display set to 2D?If 3D Display is set to 2D from the Configuration menu, the pro-
jector does not automatically change to 3D even when a 3D im­age is input. Set 3D Display to either 3D or Auto. Setup - 3D Display p.74
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Signal - 3D
Is 3D Format set correctly? Unless the 3D format of the AV device and 3D Format of the
projector are the same, part of the image may not be displayed. Check that the projector's 3D Format setting matches the 3D format setting for the AV device. mat p.74
When changing the 3D Format, set 3D Display to 3D, and then press the
Are you viewing within the reception range? If the distance between the projector and the 3D Glasses exceed
10 m, the connection may be lost. Move the 3D Glasses closer to the projector.
Has pairing been performed correctly? See the user's guide supplied with your 3D Glasses and perform
pairing.
Are there any devices that cause radio wave interference in the vicinity?
When using other devices at the same time with the frequency band (2.4 GHz) such as Bluetooth communication devices, wire­less LAN (IEEE802.11b/g), or microwave ovens, radio wave inter­ference may occur, the image may be interrupted, or communi­cation may not be possible. Do not use the projector near these devices.
button.
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Signal - 3D Setup - 3D For-
Problems with HDMI
HDMI Link does not function
Check Remedy
Are you using a cable that meets the HDMI standards?
Operations are not possible with cables that do not meet the HDMI standards.
95
Troubleshooting
Check Remedy
Does the connected device meet the HDMI CEC standards?
Are the cables connected correctly? Check that all the cables required to use HDMI Link are securely
Is the power for the amplifier or DVD recorder and so on turned on?
Was a new device connected, or was the con­nection changed?
Are many multi-media players connected? Up to 3 multi-media players that meet the HDMI CEC standards
If the connected device does not meet the HDMI CEC standards, it cannot be operated even if it is connected to the HDMI port. See the documentation and so on supplied with the connected device for more information. Also, press the
available under Device Connections.
connected.
Put each device in standby status. See the documentation and so on supplied with the connected device for more information. If you have connected a speaker and so on, set the connected equipment to PCM output.
If the CEC function for a connected device needs to be set again, for example when a new device is connected or the connection is changed, you may need to restart the device.
can be connected at the same time.
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button, and then check if the device is
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p.62
p.61
The device name is not displayed under Device Connections
Check Remedy
Does the connected device meet the HDMI CEC standards?
If the connected device does not meet the HDMI CEC standards, it is not displayed. See the documentation and so on supplied with the connected device for more information.
Problems with WirelessHD (EH-TW9400W/EH-TW8400W only)
"Transmitter not found." is displayed
Check Remedy
Is the power switch on the side of WirelessHD Transmitter turned on?
Check the On/Standby indicator on the WirelessHD Transmit­ter. If there is no power being supplied, make sure the connector for the AC adapter is securely connected, and then turn on the power switch. It may take a while to receive signal.
Cannot project WirelessHD images
Check Remedy
Does the cable connecting the supplied Wire­lessHD Transmitter meet the HDMI stand­ards?
Is WirelessHD set to Off? When WirelessHD is set to Off from the Configuration menu,
Are signals being received within the Wire­lessHD transmission range?
If the cable does not meet the HDMI standards, operations are not possible.
projection is not possible for WirelessHD input signals. Set Wire-
lessHD to On and press the lessHD - WirelessHD p.75
Check the range within which the WirelessHD's transceiver can communicate, and view within that range.
button.s Settings - Wire-
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p.57
96
Troubleshooting
Check Remedy
Is the power switch on t he side of the supplied WirelessHD Transmitter turned on?
Is the WirelessHD indicator for the supplied WirelessHD Transmitter off?
Is the Link indicator for the supplied Wire­lessHD Transmitter off?
Are the projector and the WirelessHD Trans­mitter facing the correct way?
Check the On/Standby indicator on the WirelessHD Transmit­ter. If there is no power being supplied, make sure the connector for the AC adapter is securely connected, and then turn on the power switch.
The WirelessHD cannot communicate with the projector. Check the range within which the WirelessHD's transceiver can com­municate, and setup within that range.
No signal is output from the AV device connected to the Wire­l es s HD T r an s mi t te r . C h ec k t ha t th e ca b le s fr o m t h e A V d e vi c e a nd the WirelessHD Transmitter are securely connected.
Setup the projector and the WirelessHD Transmitter so that they are facing each other.
Interference, distortion, or interruption appear in WirelessHD
Check Remedy
Are signals being received within the Wire­lessHD transmission range?
Are there any obstructions between the Wire­lessHD Transmitter and the projector?
Check the range within which the WirelessHD's transceiver can communicate, and view within that range.
Because WirelessHD communicates using a tight beamed elec­tromagnetic wave, if there are any people or objects and so on obstructing the communication path, this could have an adverse affect on the image. Make sure that there are no obstacles be­tween the WirelessHD Transmitter and the projector within the WirelessHD transmission range.
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p.57
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p.57
Is the reception too low? If the transmissions are not strong enough, communication may
be unstable. Check Video Reception as you set up the transmitter as it is sometimes possible to improve the strength of the transmission by moving the WirelessHD Transmitter or changing its direc-
s
tion.
Transmission strength may differ depending on the surround­ings, or they may be unstable. While checking Video Recep- tion, set up the transmitter at a location where the displayed value stabilizes. tion p.75
Settings - WirelessHD - Video Reception p.75
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Settings - WirelessHD - Video Recep-
Half of the image on the left or right stops projecting or the image is doubled up
Check Remedy
Is the reception too low?
Check Video Reception as you set up the transmitter as it is sometimes possible to improve the strength of the transmission by moving the WirelessHD Transmitter or changing its direc­tion.
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Settings - WirelessHD - Video Reception p.75
97
Troubleshooting
Network problems
Cannot access the network via wireless LAN
Check Remedy
Is Wireless LAN Power set to Off?Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On, set Wireless LAN Power to Off, and then set it to On again.
Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for­gotten your passphrase, set a new one. Configuration - Security - Passphrase p.84
Have you checked the Event ID? Check the Event ID number and perform the following steps.
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Info - Projector Info - Event ID p.86
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p.98
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Network - Wireless LAN Power p.82
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Network - Network
The settings cannot be modified using the remote controller function for Epson iProjection.
Check Remedy
Is the connected network device turned on?
When the projector is in the standby mode with Standby Mode set to Communication On, check to see if the connected network device is powered on. After powering on the network device, try starting the projector again. Mode p.78
The image contains static during network projection
Check Remedy
Are there any obstacles between the access point and the connected device?
Is the distance between the access point and the connected device too far?
Are there any Bluetooth devices or micro­wave oven in the vicinity?
Check for any obstacles between the access point, the mobile device, the computer, and the projector, and change their posi­tions to improve communication.
Make sure that the access point, the mobile device, the comput­er, and the projector are not too far apart. Move them closer to­gether and try to connect again.
If the wireless connection is slow or your projected image con­tains noise, check for interference from other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away or expand your wireless bandwidth.
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Extended-Standby
Are too many devices connected? Reduce the number of connected devices if the connection
speed declines.

About Event ID

Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your local dealer or the nearest Epson repair center.
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Epson Projector Contact List
98
Troubleshooting
Event ID Cause Remedy
0022 0027 0028 0029 0030 0031 0035 0434 0481 0482 0485
0432 0435
0433 An image that was transferred cannot be re-
0484 Communications was cut off from the comput-
04FE The network software ended unexpectedly. Check the status of network communications.
0479 04FF
Network communication is unstable. Check the network communication status, and
reconnect after waiting for a while.
Failed to start the network software. Restart the projector.
Restart the network software.
produced.
er.
Wait for a while and then try connecting again.
A system error occurred in the projector. Restart the projector.
0891 The same SSID access point cannot be found. Set the computer, the access point, and the
projector to the same SSID.
0892 WPA and WPA2 authentication type mismatch. Check the setting of wireless LAN security to
see if it is correct.
0894 Communications was cut off because a con-
nection was made to the wrong access point.
0898 Failed to acquire the DHCP. Check that the DHCP server is operating cor-
0020 0026 0032 0036 0037 0038 0899
Other connection errors If restarting the projector or network software
Check with the network administrator and fol­low their instructions.
rectly. Turn off the DHCP setting if you do not use DHCP. tion - Wireless LAN - IP Settings - DHCP p.82
does not solve the problem, contact your local dealer or the nearest address provided in the Epson Projector Contact List.
Contact List
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Network - Network Configura-
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Epson Projector
99
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