Organization of the Guide and Notations in the Guide
Using Each Guide
The guides for this projector are organized as shown below.
Safety Instructions/Support and Service Guide
Contains information on using the projector safely, as well as a support and service guide,
troubleshooting check lists, and so on. Make sure you read this guide before using the projector.
User's Guide (this guide)
Contains information on setting up and basic operations before using the projector, using
the Configuration menu, and handling problems and performing routine maintenance.
Contains information on handling the WirelessHD Transmitter and warnings and so on.
Quick Start Guide
Contains information on the procedures for setting up the projector. Read this first.
1
Organization of the Guide and Notations in the Guide
Notations Used in This Guide
Safety Indications
The documentation and the projector use graphical symbols to show how to use the projector safely.
The following shows the symbols and their meanings. Please understand and respect these caution symbols
in order to avoid injury to persons or property.
Warning
This symbol indicates information that, if ignored, could possibly result in personal injury or even death
due to incorrect handling.
Caution
This symbol indicates information that, if ignored, could possibly result in personal injury or physical
damage due to incorrect handling.
General Information Indications
Attention
Indicates procedures which may result in damage or malfunctions to occur.
Indicates additional information and points which may be useful to know regarding a topic.
c
s
Menu NameIndicates Configuration menu items.
Button NameIndicates the buttons on the remote control or the control panel.
Indicates a page where detailed information regarding a topic can be found.
Example: Image - Color Mode
Example:
button
About the Use of "This Product" or "This Projector"
As well as the main projector unit, supplied items or optional extras may be referred to using the phrase "this
product" or "this projector".
2
Contents
Organization of the Guide and
Notations in the Guide
Using Each Guide ..................... 1
Notations Used in This Guide ........... 2
Safety Indications .......................2
General Information Indications .............2
About the Use of "This Product" or "This Projector"
..................................... 2
Introduction
Part Names and Functions ............. 6
Front/Top ............................. 6
Control Panel ..........................7
Remote Control ......................... 9
Rear ................................12
Base ................................ 13
Preparing
Installing ............................ 14
Projected Image and Position of Projector.....14
Installing in parallel with the screen ........14
Installing the projector horizontally by
adjusting the height of either side .........14
Installing the Remote Control Batteries.......23
Remote Control Operating Range ...........24
Operating range (left to right) ............24
Operating range (top to bottom) .......... 24
Basic Operations
Projecting Images ................... 25
Turning On the Projector .................25
If the target image is not projected . . . . . . . . 26
Indicator status during normal operation . . . . 89
When the Indicators Provide No Help ........89
Check the problem ....................89
Problems relating to images.............90
Problems when projection starts ..........94
Problems with the remote control......... 94
Problems with the control panel ..........94
Problems with 3D ....................95
Problems with HDMI ..................95
Problems with WirelessHD (EH-TW9400W/
EH-TW8400W only) ...................96
Network problems.................... 98
About Event ID ........................98
4
Contents
Maintenance
Maintenance . . . . . .................. 100
Cleaning the Parts ..................... 100
Cleaning the air filter ................. 100
Cleaning the main unit................ 101
Cleaning the lens .................... 102
Replacement Periods for Consumables ...... 102
Air filter replacement period............ 102
Lamp replacement period ..............102
Replacing Consumables................. 102
Replacing the air filter .................102
Replacing the lamp .................. 103
Resetting lamp hours................. 105
Panel Alignment .................... 106
Color Uniformity ................... 108
About PJLink ....................... 110
Appendix
Optional Accessories and
Consumables ....................... 111
Optional Items........................111
Consumables ......................... 111
Supported Resolutions .............. 112
PC .................................112
SD ................................. 112
HD ................................ 113
4K ................................. 113
3D .................................114
3D Input Signals MHL (via a WirelessHD
Transmitter*) ......................... 115
WirelessHD Input Signal MHL* .............115
Specifications ...................... 116
Appearance ........................ 119
List of Safety Symbols ............... 120
Glossary ........................... 122
General Notes ...................... 123
Warning Labels ....................... 123
General Notice ........................ 124
5
Introduction
Part Names and Functions
Front/Top
NameFunction
Lamp cover
a
Air exhaust vent
b
Lens shutter
c
Lens
d
Air intake vent
e
Air filter cover
Remote receiver
f
Control panel
g
Open when replacing the projector's lamp. s p.103
Exhaust vent for air used to cool the projector internally.
Caution
While projecting, do not put your face or hands near the air exhaust vent,
and do not place objects that may become warped or damaged by heat near
the vent. Hot air from the air exhaust vent could cause burns, warping, or
accidents to occur.
Links to the projector's power on/off function, and automatically opens and closes
the shutter.
Images are projected from here.
Intake vent for air used to cool the projector internally.
When replacing the air filter, open this cover and remove the air filter. s p.102
Receives signals from the remote control. s p.24
Operates the projector. s p.7
s
p.25
6
Introduction
Control Panel
When the Illumination function is set to Off, all indicators are off under normal projection
conditions.
s
Extended - Operation - Illumination p.78
Buttons/IndicatorsFunction
a
b
c
d
e
Control panel cover
f
g
Flashes to indicate warm-up in progress or cool-down in progress. Shows the
projector's status through a combination of other indicators lit and flashing.
s
p.87
Fl ashes orange when i t is time to replace the lamp. Shows the projector's errors
through a combination of other indicators lit and flashing.
Flashes orange if the internal temperature is too high. Shows the projector's
errors through a combination of other indicators lit and flashing.
Displays and closes the Configuration menu.
On the Configuration menu, you can make adjustments and settings for Signal,
Image, Input Signal, and so on.
Selects functions and settings when a menu is displayed. s p.71
Cover for the control panel. When you want to use the control panel, grip the
knob and slide the cover open.
Selects the adjustment value for the keystone correction and for menu items.
s
p.31
s
p.71
s
p.87
s
p.87
h
i
Selects adjustment values for menu items. s p.71
Returns to the previous menu level when a menu is displayed. s p.71
7
Introduction
Buttons/IndicatorsFunction
j
k
l
Changes the adjustment items for the motorized lens function.
The adjustment items are as follows.
•
Focus s p.29
•
Zoom s p.29
•
Lens shift s p.30
Changes to the image from each input port. s p.26
Turns the projector on or off. s p.25
Lit when the projector is on. Shows the projector's errors through a combina-
s
tion of other indicators lit and flashing.
p.87
8
Introduction
Remote Control
The remote control varies depending on the projector model you are using. This examples in this section are
for the remote control for the EH-TW9400W/EH-TW8400W.
ButtonFunction
a
b
c
d
Turns the projector on. s p.25
Displays and closes the Home screen.
s
p.26
Changes to the image from each input port.
s
p.26
is only available for the EH-TW9400W/
EH-TW8400W.
Performs operations such as play, stop, and
volume adjustment for connected devices
that meet the HDMI CEC standards.
s
p.61
e
f
•
When HDMI Link is On
sSettings - HDMI Link - HDMI Link p.75
Displays the device connections list.
•
When HDMI Link is Off
sSettings - HDMI Link - HDMI Link p.75
Displays the HDMI link settings menu.
s p.61
Changes the adjustment items for the motorized lens function.
The adjustment items are as follows.
•
Focus s p.29
•
Zoom s p.29
•
Lens shift s p.30
9
Introduction
ButtonFunction
g
h
i
j
k
l
m
Selects menu items and adjustment values.
s
p.71
The adjustment value returns to its default
value when pressed while the menu's adjustment screen is displayed.
Displays and closes the Configuration menu.
On the Configuration menu, you can make
adjustments and settings for Signal, Image,
and so on.
Saves, loads, or erases a memory. s p.42
Sets the strength for Frame Interpolation.
s
p.36
Adjusts the hue, saturation, and brightness
for each RGBCMY color.
Performs the function assigned to the user
button.
s
s
p.71
p.75
s
s
p.38
p.71
n
o
p
q
r
s
(EH-TW9400W/EH-TW8400W only)
This is the button for controlling the WirelessHD Transmitter.
Turns on the WirelessHD Transmitter, or
switches the input and output.
Make sure you point the remote control at the
WirelessHD Transmitter when performing
s
s
p.47
p.74
operations.
Changes the 3D format.
This projector supports the following 3D formats.
•
Frame Packing
•
Side by Side
•
Top and Bottom
s p.44
The adjustment screen for the dynamic range
is displayed.
Displays and closes the test pattern. s p.28
Loads the lens position registered as Memo-ry1 or Memory2 in the Save Lens Position.
s
p.42
t
A
10
Returns to the previous menu level when a
menu is displayed.
When a menu is displayed, it accepts and enters the current selection and moves to the
next level.
s
p.71
s
p.71
Introduction
ButtonFunction
B
C
D
E
F
G
Displays the Image Enhancement menu.
s
p.35
Changes the Color Mode. s p.32
Selects the aspect mode according to the input signal.
Temporarily stops projection. To turn the image back on, press this button again.
s
p.31
The remote control buttons light up for approximately 10 seconds. This is useful when
operating the remote control in the dark.
Turns the projector off. s p.27
s
p.33
11
Introduction
Rear
NameFunction
Security slot ()
a
Power inlet
b
Remote receiver
c
Opt.HDMI port
d
HDMI1 port
e
HDMI2 port
f
USB-A port
g
Service port
h
LAN port
i
PC port
j
RS-232C port
k
The security slot compatible with the MicroSaver security system manufactured by Kensington. For more details, visit the homepage of Kensington at
http://www.kensington.com/.
Connect the power cord. s p.25
Receives signals from the remote control. s p.24
Connects the power supply port for the optical HDMI cable. However, connection for all the devices is not guaranteed. Make sure to check if your device
works beforehand.
Connects HDMI compatible video equipment and computers.s p.19
HDMI1/HDMI2 ports support HDCP 2.2.
Connects the optional Wireless LAN unit. It is also used when updating the
s
firmware.
Service port. This is not normally used.
Connects a LAN cable to connect to a network. s p.21
Connects to the RGB output port on a computer. s p.20
When controlling the projector, connect the projector to a computer with an
RS-232C cable. This port is for control use and should not normally be used.
p.21
Trigger Out port
l
Connects with external devices such as motorized screens. s p.20
12
Introduction
Base
LENS
NameFunction
Ceiling mount fixing
a
points
b
c
Rear foot
d
Cable cover fixing
e
screw
Front adjustable foot
f
Screw holes for ana-
g
morphic lens
Attaches the optional ceiling mount here when suspending the projector from
a ceiling.
Use the four ceiling mount fixing points for
stallation environment. Use the
in a small room.
Remove this when using the ceiling mount fixing points.
Screw holes for attaching the cable cover.
When set up on a surface such as a table, extend the foot to adjust horizontal
tilt.
Screw holes for attaching the anamorphic lens.
s
s
p.31
p.111
or depending on the in-
fixing points when installing next to a wall
13
Preparing
Installing
Projected Image and Position of Projector
Install the projector as follows.
Installing in parallel with the screen
If the projector is installed at an angle to the screen, keystone distortion occurs in the projected image.
Adjust the projector's position so that it is installed in parallel with the screen.
If the projector cannot be installed in front of the screen, you can adjust the position of the image
c
If the projector is tilted, the projected image is also tilted.
Install the projector horizontally so that both sides are at the same height.
If the projector cannot be installed horizontally, you can adjust the projector's tilt with the front foot.
by using lens shift.
Installing the projector horizontally by adjusting the height of either side
s
p.30
s
p.31
14
Preparing
Various Setting Methods
Warning
•
A special method of installation is required when suspending the projector from a ceiling (ceiling mount). If
it is not installed correctly, it could fall, causing an accident and injury.
•
If you use adhesives, lubricants, or oil on the ceiling mount fixing points to prevent screws from loosening,
or if you use items such as lubricants or oils on the projector, the outer projector case may crack, which causes
it to fall from its ceiling mount. This could cause serious injury to anyone under the projector and also damage
the projector.
•
Do not set up the projector in locations exposed to high humidity and dust, such as on a kitchen counter, in
the kitchen, or near a humidifier, or in locations exposed to oil smoke or steam. Doing so could cause fire or
electric shock. In addition, the oil content could cause the projector’s outer case to deteriorate and could
cause the projector to fall off from the ceiling where it is suspended.
•
Do not install it on an unstable shelf or in a place out of load range. Otherwise, it could fall or topple causing
an accident and injury.
•
When installing it in a high position such as on a shelf, take measures against falling by using wires to ensure
the safety in an emergency, such as an earthquake, and prevent accidents. If it is not installed correctly, it
could fall causing an accident and injury.
•
Do not block the air intake vent and air exhaust vent of the projector. Blocking its air intake vent and air
exhaust vent may trap heat inside causing fire.
Attention
•
Do not use the projector installed vertically. Doing so could cause a malfunction.
•
Clean the air filter once every three months. Clean it more often if the environment is particularly dusty.
s
p.100
Placing on a table and projecting
You can install the projector on a table in your living room or on a low shelf to project images.
15
Preparing
Suspending from the ceiling and projecting
You can suspend the projector from the ceiling with the optional ceiling mount to project images.
When suspending from the ceiling and projecting, set Projection to Front/Ceiling or Rear/
s
c
Ceiling.
Extended - Projection p.78
Projection Distance and Lens Shift Maximum Values
The size of the projection increases as the projector is moved away from the screen.
Use the table below to setup the projector at the optimum position from the screen. The values given here
are for your reference only.
The maximum lens shift adjustment values are shown in the following table.
The projected image becomes smaller after correcting distortion. Increase the projection distance
c
to fit the projected image to the screen size.
When adjusting the projection position vertically in lens shift
A:Distance from the center of the lens to the bottom edge of the projected image (when lens shift is raised
to its highest level)
B:Distance from the center of the lens to the bottom edge of the projected image (when lens shift is lowered
to its lowest level)
E:Projection distance from the projector to the screen
F:Size of the projected image
16
Preparing
When adjusting the projection position horizontally in lens shift
C:Lens center movement distance when the projector is moved (when lens shift is set to maximum left)
D:Lens center movement distance when the projector is moved (when lens shift is set to maximum right)
E:Projection distance from the projector to the screen
F:Size of the projected image
Unit: cm
16:9 Screen SizeProjection Distance (E)Lens Shift Maximum Values
FW x HMinimum
(Wide)
50"111 x 62148313299152
60"133 x 751783763510963
80"177 x 1002395034614683
100"221 x 12530063058182104
150"332 x 18745294786273156
200"443 x 2496041264115364209
250"553 x 3117561582144455261
300"664 x 3749081899173547313
*
Vertical and horizontal lens shift cannot both be set to their maximum values. s p.30
Maximum
(Tele)
Distance
(A)
Distance
(B)
*
Distance
(C, D)
17
Preparing
Installation example (with 16:9 screen size and 100")
Side view
Overhead view
18
Preparing
Connecting a Device
Attention
•
Make cable connections before connecting to a power outlet.
•
Check the shape of the cable's connector and the shape of the port, and then connect. If you force a connector
of a different shape into the port, it could cause damage and a malfunction to occur.
Removing the Terminal Cover
Depending on the model you are using, the projector may have a terminal cover for the connector section
on the rear to improve the overall appearance of the projector. Remove the terminal cover before connecting
any cables.
There are gaps at the bottom of the terminal cover that allow you to pull the cover forward and lift it from
the grooves at the top.
When reattaching, first insert the protruding sections into the grooves at the top.
Connecting Video Equipment
To project images from DVD/Blu-ray players, connect to the projector using one of the following methods.
When using a commercially available HDMI cable
c
•
To display signals in the 18 Gbps transmission band, such as 4k60p/4:4:4, use a premium HDMI cable.
If you use a cable that does not support it, images may not be displayed properly. If you experience
any trouble displaying images at 18 Gbps. change the EDID setting to Normal. EDID p.74
•
When using the power supply port for an optical HDMI cable, connect it to the Opt.HDMI port.
•
HDMI1/HDMI2 ports support HDCP 2.2.
•
This projector does not have a built-in speaker. Connect the projector to your AV system to listen to
audio from connected equipment.
19
s
Signal-Advanced-
Preparing
Connecting a Computer
To project images from a computer, connect the computer using one of the following methods.
When using a commercially available computer cable
When using a commercially available HDMI cable
Connecting External Equipment
Connecting to the Trigger Out port
To connect external devices such as motorized screens, connect a mini-jack stereo cable (3.5 mm) to the
Trigger Out port. When set to on, a signal (12 V DC) is output from this port to communicate the projector's
status (On or Off) to connected devices such as electric screens.
To use the Trigger Out port, set Trigger Out to Power (EH-TW9400W/EH-TW9400 only) or On (EH-
The projector receives transmissions from the WirelessHD Transmitter, and projects the images. s p.47
Change the projected image by pressing the
control panel.
•
When receiving WirelessHD images, make sure WirelessHD is set to On. sSettings - WirelessHD -
c
WirelessHD p.75
•
You can change which device is displayed by selecting a device from Device Connections in HDMI
s
Link.
Settings-HDMI Link-Device Connections p.75
button on the remote control or the button on the
20
Preparing
Connecting Smartphones or Tablets
You can connect MHL compatible smartphones or tablets to the WirelessHD Transmitter. Use an MHL
compatible cable to connect the micro USB port of smartphones and tablets to the HDMI4 port on the
WirelessHD Transmitter.
You can operate smartphones or tablets from the projector remote control. You can also view video and
listen to music while charging a smartphone or tablet.
Attention
•
Make sure the connection cable supports the MHL standards. During charging, the smartphone or tablet
could generate heat, cause a liquid leak, explode or generate other conditions that could result in a fire.
•
When a connection is made using an MHL-HDMI conversion adapter, it may not be possible to charge or
control the device from the remote control.
Some devices use more power during video playback than what is supplied and will therefore not
c
Connect to a network router, a hub, and so on, with a 100BASE-TX or 10BASE-T LAN cable.
You can operate the projector or check its status over a network from a computer or a smart device.
enable charging during video playback or other operations.
Connecting to the LAN port
To prevent malfunctions, use a category 5 or higher shielded LAN cable.
c
Attaching the Wireless LAN unit
To use the wireless LAN function, attach an optional Wireless LAN unit (ELPAP10).
Connect the Wireless LAN unit to the USB port.
21
Preparing
You can use one of the following methods to project over wireless LAN. For more details, see the download
page.
•
Projecting four screens simultaneously
When using Epson iProjection (Windows/Mac), you can display up to four separate screens from the projector from
up to 50 computers connected to the network.
Download Epson iProjection from the following Web site.
http://www.epson.com
•
Projecting images from a mobile terminal via a network
By installing Epson iProjection (iOS/Android) on a smartphone or tablet, you can wirelessly project data on your
device.
s p.68
•
When not using the wireless LAN function with the Wireless LAN unit kept inserted, set Wireless LAN
c
Power to Off. This can prevent unauthorized access from outsiders.
•
When using Epson iProjection in Quick connection mode, we recommend making security settings.
s
p.84
s
p.82
Connecting an HDMI Cable Clamp
If the HDMI cable is thick and hangs down, make sure you secure it to the cable holder with an HDMI clamp
so that the cable's weight does not disconnect it from the port.
22
Preparing
Preparing the Remote Control
Installing the Remote Control Batteries
Attention
•
Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the
correct way.
•
You cannot use other batteries except for the AA size manganese or alkaline.
a
b
Remove the battery cover.
While pushing the battery compartment
cover catch, lift the cover up.
Replace the old batteries with new
batteries.
Check the polarity of the batteries (+) and
(-) before installing.
Reattach the battery cover.
c
Press the cover until it clicks into place.
If delays in the responsiveness of the
remote control occur or if it does not
c
operate, it probably means that the
batteries are becoming flat. When this
happens, replace them with new
batteries. Have two AA size manganese
or alkaline batteries ready.
23
Preparing
Remote Control Operating Range
The operation range for the WirelessHD Transmitter differs. s p.58
Operating range (left to right)
10m
30°
30°
30°
30°
10m
Operating range (top to bottom)
60°
10m
10°
30°
30°
10m
24
Basic Operations
Projecting Images
Turning On the Projector
a
b
c
Connect the equipment to the
projector.
Connect using the power cord
supplied.
The projector's power indicator turns blue.
This indicates that the projector is receiving
power, but is not yet turned on (it is in
standby mode).
Turn on the connected equipment.
Press the button on the remote
control or the
d
control panel to turn on the projector.
Remote controlControl panel
The lens shutter opens, and projection
starts.
The
as the projector warms up. Once the
projector is warmed up, the operation
indicator stops flashing and turns blue.
c
(operation indicator) flashes blue
When Direct Power On is set to
On, you can start projecting by
simply connecting the power cord
to the projector without having to
press any buttons.
Operation - Direct Power
On p.78
button on the
s
Extended -
c
Warning
•
Do not look into the lens during projection. The
powerful light emitted could cause damage to
eyesight. Pay close attention to how your child
behaves.
•
Do not stand in front of the lens during projection.
Clothes could be damaged due to the high
temperature.
•
This projector provides a Child Lock function to prevent children from accidentally turning the power
s
on and a Control Panel Lock function to prevent accidental operations and so on.
Setting - Child Lock/Control Panel Lock p.75
•
This projector provides an Auto Setup function to automatically select the optimum settings when the
input signal for the connected computer image changes.
•
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s Extended - Operation High Altitude Mode p.78
25
s
Signal - Auto Setup p.74
Settings - Lock
Basic Operations
If the target image is not projected
If the image is not projected, you can change the source using one of the following methods.
Remote controlControl panel
Press the button for the target port.
Press the
button and select the target port.
Press the
button to confirm the selection.
Using the Home Screen
The Home screen feature allows you to easily select an image source and access useful functions.
Press the
Under the following conditions, the Home screen is displayed automatically when the projector is turned on.
•
Home Screen Auto Disp. is set to On. s Extended - Home Screen - Home Screen Auto Disp. p.78
•
There are no signals from any sources.
button on the remote control to display the Home screen.
Selects the source you want to project.
a
Displays the Connection Guide.
b
Displays the Configuration menu. s p.71
c
Performs menu options assigned to Home Screen in the Extended menu.
d
s
Extended - Home Screen p.78
Sets the 3D function. sSignal - 3D Setup p.74
e
Selects the Color Mode. s p.32
f
26
Basic Operations
The Home screen disappears after 10 minutes of inactivity.
c
Turning Off
a
b
Turn off the connected equipment.
Press the button on the remote
control or the
control panel.
Remote controlControl panel
A confirmation message is displayed.
button on the
Press the button again.
c
Projection ends, and the lens shutter closes
automatically.
The operation indicator flashes and the
projector begins to cool down.
Wait until cool-down is complete.
d
When cool-down is complete, the
operation indicator stops flashing.
Disconnect the power cord.
e
27
Basic Operations
Adjusting the Projected Image
Displaying the Test Pattern
When adjusting the zoom/focus or the projection position just after setting up the projector, you can display
a test pattern instead of connecting video equipment.
Press the
at the top and bottom uses 2.40:1 CinemaScope.
When you select Color Isolation while projecting images, the color selected from R (red), G (green), or B (blue)
is projected (EH-TW9400W/EH-TW9400 only).
Press the
button on the remote control to display the test pattern. The standard for horizontal lines
button again to end the test pattern display.
Lens Adjustment Function (Focus, Zoom, Lens Shift)
To adjust the focus, zoom, or lens shift, press the button on the remote control or the button on
the control panel, and then select the item you want to adjust.
Remote controlControl panel
The adjustment items switch as shown in the following table.
1Focus adjustment
2Zoom adjustment
3Lens shift adjustment
To finish making adjustments, press the button in Lens shift adjustment.
You can register the results of lens adjustment to the memory (Save Lens Position). You can load the
c
lens position that you registered from the remote control or the Configuration menu.
Adjust Focus is displayed on the screen.
Adjusts the focus of the projected image.
Adjust Zoom is displayed on the screen.
Adjusts the size of the projected image.
Adjust Lens Shift is displayed on the screen.
Adjusts the position of the projected image.
28
s
s
p.29
p.29
s
p.30
Basic Operations
Adjusting the focus
Press the button on the remote control.
a
Adjust Focus is displayed on the screen.
Press the buttons to adjust the focus.
b
Press the button three times to finish making adjustments.
c
Adjusting the projection size (Zoom Adjustment)
Press the button on the remote control twice.
a
Adjust Zoom is displayed on the screen.
Press the buttons to adjust the size of the projected screen.
b
c
Press the button twice to finish the adjustment.
29
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