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EF-21W
Bedienungsanleitung englisch (4.4 MB)
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Quick Start Guide
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Epson EF-21W Bedienungsanleitung englisch (4.4 MB)

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EF21/EF22 User's Guide
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Contents

EF21/EF22 User's Guide ............................................................................................................................. 9
Introduction to Your Projector ................................................................................................................. 10
Setting Up the Projector ........................................................................................................................... 26
Projector Features.............................................................................................................................. 10
Product Box Contents.................................................................................................................... 11
Additional Components ................................................................................................................ 12
Warranty and Registration Information (U.S. and Canada) ........................................................... 14
Warranty and Registration Information (Latin America)................................................................. 14
Where to Go for Additional Information.......................................................................................... 15
Projector Part Locations ..................................................................................................................... 15
Projector Parts - Rear/Side............................................................................................................ 18
Projector Placement........................................................................................................................... 26
Installation Safety Precautions ...................................................................................................... 27
Projection Distance........................................................................................................................ 31
Installing the Projector on a Tripod or Projector Stand................................................................... 34
Projector Connections........................................................................................................................ 36
Connecting to an HDMI Video Source ........................................................................................... 37
Connecting to a Computer Using HDMI ........................................................................................ 38
Connecting Headphones............................................................................................................... 39
Connecting to External Speakers or an A/V Receiver Using HDMI ARC....................................... 40
Installing Batteries in the Remote Control .......................................................................................... 41
Setting Up Google TV ........................................................................................................................ 42
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Using Basic Projector Features ............................................................................................................... 45
Turning On the Projector (EF21) ........................................................................................................ 45
Turning On the Projector (EF22) ........................................................................................................ 47
Turning Off the Projector .................................................................................................................... 50
Projection Modes ............................................................................................................................... 50
Changing the Projection Mode Using the Menus........................................................................... 51
Adjusting the Image Height (EF21) .................................................................................................... 51
Adjusting the Position of the Image (EF22) ........................................................................................ 52
Image Shape...................................................................................................................................... 53
Correcting the Image Shape and Focus Automatically.................................................................. 54
Adjusting the Size of the Image .................................................................................................... 55
Repositioning the Image................................................................................................................ 55
Automatically Correcting the Image Shape with Fit to Screen ...................................................... 55
Focusing the Image Using the Projector Menus ............................................................................ 57
Remote Control Operation ................................................................................................................. 58
Using Voice Commands to Control Your Projector............................................................................. 59
Pairing the Remote Control ................................................................................................................ 59
Selecting an Image Source ................................................................................................................ 60
Using Google Cast ............................................................................................................................. 60
Image Aspect Ratio ............................................................................................................................ 60
Available Image Aspect Ratios...................................................................................................... 61
Color Mode (Picture Mode) ................................................................................................................ 62
Changing the Color Mode (Picture Mode) ..................................................................................... 62
Available Color Modes .............................................................................................................. 62
Adjusting Picture Quality in Detail ...................................................................................................... 63
Turning On Automatic Luminance Adjustment................................................................................... 63
Adjusting the Brightness..................................................................................................................... 64
Controlling the Volume with the Volume Buttons................................................................................ 64
Changing the Sound Mode................................................................................................................. 64
Available Sound Modes................................................................................................................. 65
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Adjusting Projector Features ................................................................................................................... 66
Using the Projector as a Bluetooth Speaker....................................................................................... 66
Operating Connected Devices Using the HDMI Link Features........................................................... 67
Shutting Off the Picture and Sound Temporarily ................................................................................ 68
Updating the Firmware Using Epson Projector Update ...................................................................... 68
Resetting the Projector....................................................................................................................... 69
Adjusting the Menu Settings .................................................................................................................... 70
Using the Projector's Menus............................................................................................................... 70
Projector Feature Settings - Inputs Menu ........................................................................................... 70
Projector Feature Settings - Projector Menu ...................................................................................... 71
Image Quality Settings - Display & Sound Menu................................................................................ 74
Other Menus ...................................................................................................................................... 76
Accounts & sign-in Menu ............................................................................................................... 77
Privacy Menu................................................................................................................................. 77
Apps Menu .................................................................................................................................... 77
System Menu................................................................................................................................. 77
Maintaining and Transporting the Projector ........................................................................................... 79
Projector Maintenance ....................................................................................................................... 79
Cleaning the Lens.......................................................................................................................... 79
Cleaning the Projector Case.......................................................................................................... 80
Air Filter and Vent Maintenance ......................................................................................................... 80
Replacing the Remote Control Batteries ............................................................................................ 82
Transporting the Projector.................................................................................................................. 84
Solving Problems ...................................................................................................................................... 85
Projection Problem Tips ..................................................................................................................... 85
Projector Light Status ......................................................................................................................... 85
Solving Projector Power Problems..................................................................................................... 87
Solving Projector Shutdown Problems ............................................................................................... 88
Solving Image or Sound Problems..................................................................................................... 88
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Solving Missing Image Problems................................................................................................... 89
Adjusting an Image that is not Rectangular ................................................................................... 90
Adjusting a Fuzzy or Blurry Image ................................................................................................. 91
Fixing Partial Image Problems....................................................................................................... 92
Adjusting an Image that Contains Noise or Static.......................................................................... 92
Adjusting an Image with Incorrect Brightness or Colors ................................................................ 93
Adjusting an Upside-down Image.................................................................................................. 93
Solving Auto Correction Problems................................................................................................. 93
Solving Missing or Low Audio Problems........................................................................................ 94
Solving Remote Control Operation Problems..................................................................................... 96
Solving HDMI CEC Problems............................................................................................................. 96
Solving Wi-Fi Network Problems........................................................................................................ 97
Solving Google TV Problems ............................................................................................................. 97
Where to Get Help (U.S. and Canada) ............................................................................................... 98
Where to Get Help (Latin America)..................................................................................................... 98
Technical Specifications ........................................................................................................................ 101
General Projector Specifications ...................................................................................................... 101
Projector Light Source Specifications............................................................................................... 102
Remote Control Specifications ......................................................................................................... 103
Projector Dimension Specifications.................................................................................................. 103
Projector Electrical Specifications .................................................................................................... 108
Projector Environmental Specifications............................................................................................ 110
Bluetooth Specifications................................................................................................................... 110
Projector Safety and Approvals Specifications................................................................................. 111
Supported Video Display Formats.................................................................................................... 111
Notices ..................................................................................................................................................... 113
Recycling (U.S. and Canada)........................................................................................................... 113
Important Safety Information ............................................................................................................ 113
Important Safety Instructions............................................................................................................ 114
Restriction of Use ........................................................................................................................ 116
Laser Safety Information .................................................................................................................. 116
Laser Safety Labels..................................................................................................................... 117
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List of Safety Symbols...................................................................................................................... 122
FCC Compliance Statement............................................................................................................. 127
Binding Arbitration and Class Waiver............................................................................................... 128
Trademarks...................................................................................................................................... 131
Copyright Notice............................................................................................................................... 131
A Note Concerning Responsible Use of Copyrighted Materials................................................... 132
Copyright Attribution.................................................................................................................... 132
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EF21/EF22 User's Guide
Welcome to the EF21/EF22 User's Guide.
For a printable PDF copy of this guide, click here.
Note: Availability of products in this guide varies by country.
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Introduction to Your Projector

Refer to these sections to learn more about your projector and this manual.
Projector Features Projector Part Locations

Projector Features

The EF21 and EF22 projectors include these special features:
Bright, high-resolution projection system
• Up to 1000 lumens of color brightness (color light output) and white brightness (white light output)
Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118.
• High-definition mini cinema lens
• Advanced 3LCD technology
• Epson microlaser array projection technology
• Up to 150 inches (12.5 ft diagonal) projected image size (no screen required)
Flexible connectivity
• Built-in Google TV
• Built-in Chromecast functionality
• HDMI port for streaming devices or other HDMI sources
• Small, portable design
• Audio out port for connecting headphones
• 2-channel integrated stereo speaker system
Innovative display and operation features
• Long-life laser light source
• 5,000,000:1 exceeded contrast ratio and Dynamic Contrast control for sharp, detailed images
• Use the projector as a Bluetooth speaker
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• One remote controls projector and connected HDMI CEC devices
Product Box Contents Additional Components Optional Equipment and Replacement Parts Warranty and Registration Information (U.S. and Canada) Warranty and Registration Information (Latin America) Notations Used in the Documentation Where to Go for Additional Information
Parent topic: Introduction to Your Projector

Product Box Contents

Save all the packaging in case you need to ship the projector. Always use the original packaging (or equivalent) when shipping.
Make sure your projector box included all of these parts:
EF21
1 Projector
2 Projector remote control and 2 AAA batteries
3 Power cord
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EF22
1 Projector
2 Projector remote control and 2 AAA batteries
3 AC adapter
4 Power cord
Parent topic: Projector Features

Additional Components

Depending on how you plan to use the projector, you may need to obtain additional components.
Note: To connect a Mac that does not include a compatible HDMI output port, you need to obtain an adapter that allows you to connect to the HDMI port on the projector. Contact Apple for compatible HDMI adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options.
Note: The projector's HDMI port does not support MHL.
Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.
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Signal or connection type
HDMI Compatible HDMI cable
USB Compatible USB cable
Audio out Commercially available 3.5 mm mini jack stereo cable
Parent topic: Projector Features
Additional component necessary
U.S. and Canada: Available for purchase from Epson or an authorized
Epson reseller.
Latin America: Available for purchase from an authorized Epson reseller.

Optional Equipment and Replacement Parts

U.S. and Canada: You can purchase screens, other optional accessories, and replacement parts from
an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or
epsonstore.ca (Canadian sales).
Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can click the "Where to Get Help" link below to contact your nearest sales office.
Note: Availability of accessories varies by country.
Epson offers the following optional accessories and replacement parts for your projector:
U.S. and Canada:
Option or part Part number
Safety wire set (ELPWR01) V12H003W01
Travel case EF22EF21BAGB
In addition to the accessories listed above, a 1-year extended service plan is available.
Latin America:
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Option or part Part number
Safety wire set (ELPWR01) V12H003W01
Parent topic: Projector Features
Related references
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Warranty and Registration Information (U.S. and Canada)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector.
Register your product online at this site: epson.com/webreg
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features

Warranty and Registration Information (Latin America)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector.
Register your product online at latin.epson.com/registro
Registering also lets you receive special updates on new accessories, products, and services.
Parent topic: Projector Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your projector.
• Tips contain additional projection information.
Parent topic: Projector Features
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Where to Go for Additional Information

Need quick help on using your projector? Here's where to look for help:
• https://support.google.com/googletv/ for Google TV support
• epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America)
View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24 hours a day.
• If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."
Parent topic: Projector Features

Projector Part Locations

Check the projector part illustrations to learn about the parts on your projector.
Projector Parts - Front/Top Projector Parts - Rear/Side Projector Parts - Base Projector Parts - Remote Control
Parent topic: Introduction to Your Projector
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Projector Parts - Front/Top

EF21
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EF22
1 Power inlet Connects the power cord to the projector (EF21).
Connects the AC adapter to the stand (EF22).
2 Sensor
Detects obstacles that are interfering with the projection area and automatically adjusts the shape and focus of the projected image. It also reduces the brightness of the light source to minimize glare (Smart eye protection).
3 Lens Projects images.
4 Remote receiver Receives signals from the remote control.
5 Camera Automatically adjusts the shape and focus of the
projected image.
Parent topic: Projector Part Locations
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Projector Parts - Rear/Side

EF21
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EF22
1 Speaker Outputs audio.
2 Security slot You can install the security cable on the projector
to deter theft.
3 Air exhaust vents Exhaust vents for air used to cool the projector
internally.
Warning: While projecting, do not put your face or hands near the air exhaust vent, and do not place objects that may become warped or damaged by heat near the vent. Hot air from the air exhaust vent could cause burns, warping, or accidents to occur.
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4 HDMI (ARC) port Inputs video signals from HDMI compatible video
equipment and computers. This projector is compatible with HDCP 2.3 and this port is compatible with HDMI ARC.
5 USB-A port Connects a commercially available USB device
such as a webcam, external HDD, or keyboard.
Note: This port is not guaranteed to operate for all devices that support USB.
6 Status indicator Indicates the projector's status.
7 Audio Out port Outputs audio from the current input source to
headphones.
8 Service port This port is not normally used.
9 Power button Turns the projector on and off.
Parent topic: Projector Part Locations
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Projector Parts - Base

EF21
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EF22
1 Foot release lever
Press the foot release lever to extend and retract the front adjustable foot (EF21).
2 Air intake vent Takes in air to cool the projector internally.
3 Security cable attachment point
Attach the optional safety wire here to prevent the projector from falling from the ceiling or wall (EF21).
4 Mounting hole for tripod
Use when mounting the projector on a commercially available tripod. For the EF22, this hole is located at the center of the bottom of the stand.
5 Air intake vent (air filter) Takes in air to cool the projector internally.
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6 Front adjustable foot
Parent topic: Projector Part Locations

Projector Parts - Remote Control

When set up on a surface such as a desk, extend the foot to adjust the position of the image (EF21).
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Power button
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Turns the projector on or off.
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2
user profile button
Displays the user profile.
3 Arrow buttons Selects items on the home screen to play online
content.
Selects menu items while displaying the projector's menu.
4 esc button Stops the current function. Moves back to the
previous menu level while displaying the projector's menu.
5 brightness up and down button Lightens or darkens the projected image.
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YouTube button
Amazon Prime Video button
projector settings button
Netflix button
focus button
Starts the YouTube application.
Starts the Amazon Prime Video application.
Displays the projector menu screen.
Starts the Netflix application.
Displays the focus adjustment screen. Press the up and down arrow buttons to adjust the focus setting.
Hold down this button to automatically correct the focus of the projected image.
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volume up and down button
Adjusts the volume for the speaker and headphones.
12 home button Displays the Google TV home screen.
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HDMI button
Switches to the HDMI source.
14 Enter button Enters the current selection and moves to the next
level while displaying the projector's menu.
15 settings button Opens the Google TV dashboard.
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16
Google Assistant button
Press the Google Assistant button on the remote, or say,"Hey Google" to get started.
Note: Google Assistant is not available in certain languages and countries. Availability of services varies by country and language.
17 source search button Displays a list of available input sources.
18 Indicator/microphone Turns on when outputting signals from the remote
control. Detects audio when you press the
Google Assistant button.
19 Remote control light emitting area Outputs remote control signals.
Parent topic: Projector Part Locations
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Setting Up the Projector

Follow the instructions in these sections to set up your projector for use.
Projector Placement Projector Connections Installing Batteries in the Remote Control Setting Up Google TV

Projector Placement

You can place the projector on almost any flat surface to project an image.
You can also mount the projector on a commercially available tripod or on a commercially available projector stand.
There is no vertical or horizontal limit to how the projector can be installed.
Keep these considerations in mind as you select a projector location:
• Place the projector on a sturdy, level surface or install it using a compatible mount.
• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or next to anything that could block the vents.
• Position the projector within reach of a grounded electrical outlet or extension cord.
• Place the projector so it squarely faces the screen, not at an angle.
Note: If you cannot install the projector squarely facing the screen, correct any resulting keystone distortion using the projector controls. For the best quality images, we recommend adjusting the installation position of the projector to achieve the correct image size and shape.
Make sure you read the following safety instructions when placing or mounting your projector.
Installation Safety Precautions Projector Setup and Installation Options Projection Distance Installing the Projector on a Tripod or Projector Stand
Parent topic: Setting Up the Projector
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Installation Safety Precautions

When choosing a location to install the projector and performing the installation, note the precautions below:
• You must install a ceiling mount when suspending the projector from a ceiling.
• If you do not install the projector correctly, it could fall and cause damage or injury.
• Do not use adhesives on the mounting hole to prevent the screws from loosening, or use lubricants, oils, or similar substances on the projector; the projector case may crack causing it to fall. This could cause serious injury to anyone under the ceiling mount and could damage the projector.
• Do not install the projector in a location subject to high levels of dust or humidity,or in a location subject to smoke or steam. Otherwise, it could cause a fire or electric shock to occur. The projector's case could also deteriorate and be damaged causing the projector to fall from the mount.
• Examples of environments that could cause the projector to fall due to case deterioration
• Locations subject to excessive smoke or airborne oil particles, such as factories or kitchens
• Locations containing volatile solvents or chemicals, such as factories or laboratories
• Locations where the projector could be subjected to detergents or chemicals, such as factories or
kitchens
• Locations in which aroma oils are often used, such as relaxation rooms
• Near devices that produce excessive smoke, airborne oil particles, or foam at events
• Locations near humidifiers
• Do not cover the projector's air intake or air exhaust vents. If the vents are covered, the internal temperature could rise and cause a fire.
• Do not use or store the projector in locations where it will be subject to dust or dirt. Otherwise, the quality of the projected image may decline, or the air filter may become clogged, resulting in a malfunction or fire.
• Do not install the projector on an unstable surface or in a location beyond the weight specifications of the projector. Otherwise, it could fall or topple causing an accident and injury.
• When installing the projector in a high position, take measures to prevent falling by using wires to ensure safety in an emergency, such as an earthquake, and to prevent accidents. If it is not installed correctly, it could fall causing an accident and injury.
• Do not install in locations where salt damage could occur, or in locations subject to corrosive gas such as sulphuric gas from hot springs. Otherwise, corrosion could cause the projector to fall. It could also cause the projector to malfunction.
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• When carrying the projector, be sure to hold the stand in both hands. Otherwise, the projector could fall causing damage or injury (EF22).
Parent topic: Projector Placement

Projector Setup and Installation Options

You can set up or install your projector in the following ways:
Front
Rear
Front ceiling
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Rear ceiling
Toward the ceiling
Caution:
Do not cover the projector's lens. If the lens is covered, the internal temperature could rise and it could result in a malfunction.
Note:
• We recommend installing the projector on a protective mat to prevent the projector or the cloth covering the speaker from being damaged, or the color from staining unprotected surfaces (EF21).
• The sound from the projector's speaker may be muffled (EF21).
• If you tilt the projector toward the ceiling while connection cables are connected to the projector's ports, the cables and ports can be damaged. Disconnect the cables before tilting the projector (EF22).
Note the following precautions when installing the projector:
Installation space
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Be sure to leave the following amount of space around the projector so as not to block the air exhaust and intake vents.
EF21
EF22
1 Status indicator
2 3.9 inches (10 cm)
3 11.8 inches (30 cm)
Caution:
Install the supplied AC adapter more than 11.8 inches (30 cm) away from the projector. If the temperature of the AC adapter rises due to heat from the projector, the projector may not operate properly (EF22).
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If you use a partition, you can narrow the space between the projectors.
Parent topic: Projector Placement

Projection Distance

The distance at which you place the projector from the screen determines the approximate size of the image. The image size increases the farther the projector is from the screen, but can vary depending on the zoom factor, aspect ratio, and other settings.
Note: When correcting keystone distortion, your image is slightly smaller.
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Use the tables here to determine approximately how far to place the projector from the screen based on the size of the projected image. (Conversion figures may have been rounded up or down.) You can also use the Projection Distance Calculator here (U.S.), here (Canada), or here (Latin America).
1 Projection distance
2 Distance from the center of the lens to the base of the screen.
3 Distance from the projector to the top of the screen
4 Center of lens
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16:9 Aspect Ratio Image or Screen
Screen or image size Projection distance (1) Distance from center
of lens to base of screen (2)
Distance from center of lens to top of screen (3)
30 inches 25 inches (64 cm) 0 inches (0 cm) 15 inches (37 cm)
40 inches 34 inches (87 cm) 0 inches (0 cm) 20 inches (50 cm)
50 inches 43 inches (110 cm) 0 inches (0 cm) 25 inches (62 cm)
60 inches 52 inches (132 cm) 0 inches (0 cm) 30 inches (75 cm)
70 inches 61 inches (155 cm) 0 inches (0 cm) 34 inches (87 cm)
80 inches 70 inches (178 cm) 0 inches (0 cm) 39 inches (100 cm)
90 inches 79 inches (201 cm) 0 inches (0 cm) 44 inches (112 cm)
100 inches 88 inches (224 cm) 0 inches (0 cm) 49 inches (125 cm)
120 inches 106 inches (269 cm) 0 inches (0 cm) 59 inches (149 cm)
150 inches 133 inches (337 cm) 0 inches (0 cm) 74 inches (187 cm)
16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1) Distance from center
of lens to base of screen (2)
Distance from center of lens to top of screen (3)
30 inches 28 inches (70 cm) 0 inches (0 cm) 16 inches (40 cm)
40 inches 37 inches (94 cm) 0 inches (0 cm) 21 inches (54 cm)
50 inches 47 inches (119 cm) 0 inches (0 cm) 27 inches (67 cm)
60 inches 57 inches (144 cm) 0 inches (0 cm) 32 inches (81 cm)
70 inches 66 inches (168 cm) 0 inches (0 cm) 37 inches (94 cm)
80 inches 76 inches (193 cm) 0 inches (0 cm) 43 inches (108 cm)
90 inches 86 inches (217 cm) 0 inches (0 cm) 48 inches (121 cm)
100 inches 96 inches (242 cm) 0 inches (0 cm) 53 inches (135 cm)
120 inches 115 inches (291 cm) 0 inches (0 cm) 64 inches (162 cm)
130 inches 125 inches (316 cm) 0 inches (0 cm) 69 inches (175 cm)
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16:10 Aspect Ratio Image or Screen
Screen or image size Projection distance (1) Distance from center
of lens to base of screen (2)
140 inches 134 inches (341 cm) 0 inches (0 cm) 74 inches (188 cm)
4:3 Aspect Ratio Image or Screen
Screen or image size Projection distance (1) Distance from center
of lens to base of screen (2)
30 inches 32 inches (79 cm) 0 inches (0 cm) 18 inches (46 cm)
40 inches 43 inches (107 cm) 0 inches (0 cm) 24 inches (61 cm)
50 inches 54 inches (135 cm) 0 inches (0 cm) 30 inches (76 cm)
60 inches 64 inches (163 cm) 0 inches (0 cm) 36 inches (91 cm)
70 inches 75 inches (191 cm) 0 inches (0 cm) 42 inches (107 cm)
80 inches 86 inches (219 cm) 0 inches (0 cm) 48 inches (122 cm)
90 inches 97 inches (247 cm) 0 inches (0 cm) 54 inches (137 cm)
100 inches 108 inches (275 cm) 0 inches (0 cm) 60 inches (152 cm)
120 inches 130 inches (330 cm) 0 inches (0 cm) 72 inches (183 cm)
Distance from center of lens to top of screen (3)
Distance from center of lens to top of screen (3)
Parent topic: Projector Placement

Installing the Projector on a Tripod or Projector Stand

You can mount the projector on a commercially available tripod or projector stand.
• You can install the projector on a tripod that uses 1/4-20UNC size fixed screws.
• When installing the projector in a high place, be sure to install the optional security wire set (ELPWR01) for safety purposes.
1. Turn the projector upside down.
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2. When installing the projector in a high place, attach the optional security wire set (ELPWR01) to the
security cable attachment point.
EF21
EF22
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3. Mount the projector on a tripod or a projector stand. For details, see the documentation supplied with
the tripod or projector stand.
Warning: When mounting the projector on the tripod, note the following points:
• Use a tripod that is strong enough to support the weight of the projector.
• Securely tighten the tripod's screw into the projector's mounting hole. If the screw loosens, the projector could fall or topple causing an accident and injury.
• Do not carry the projector while it is mounted on a tripod. Doing so will put too much pressure on the tripod fixing point and the projector could fall or topple causing an accident and injury.
• Place the tripod on a flat and stable surface. Otherwise, the tripod could topple causing an accident and injury.
• For details on how to use the tripod, see the documentation supplied with the tripod.
Note: When installing the projector in a high place such as a ceiling, make sure you hook the carabiner of the optional security wire set (ELPWR01) to a point that is strong enough to hold the weight of the projector and the mounting hardware.
Parent topic: Projector Placement

Projector Connections

See these sections to connect the projector to a variety of projection sources.
Caution: Check the shape and orientation of the connectors on any cable you plan to connect. Do not force a connector into a port if it does not fit. The device or your projector could be damaged or could malfunction.
Caution: Make sure you connect the projector and video sources first, and then connect the power cord to the projector's power inlet and plug it into an electrical outlet.
Caution: If you tilt the projector toward the ceiling while connection cables are connected to the projector's ports, the cables and ports can be damaged. Disconnect the cables before tilting the projector (EF22).
Connecting to an HDMI Video Source Connecting to a Computer Using HDMI Connecting to a USB Device
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Connecting Headphones Connecting to External Speakers or an A/V Receiver Using HDMI ARC
Parent topic: Setting Up the Projector

Connecting to an HDMI Video Source

If your video source has an HDMI port, you can connect it to the projector using an HDMI cable. The video source's sound is output to the projector's speaker.
Note: If the port on the connected device has an unusual shape, use the cable supplied with the device or a optional cable to connect the device.
Note: Some video devices are capable of outputting different types of signals. See your video device manual to confirm what type of signals can be output.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may damage the projector.
1. Connect one end of an HDMI cable to your video source's HDMI port.
2. Connect the other end of the HDMI cable to the projector's HDMI (ARC) port.
Parent topic: Projector Connections
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Connecting to a Computer Using HDMI

If your computer has an HDMI port, you can connect it to the projector using an HDMI cable.
1. Connect one end of an HDMI cable to your computer's HDMI port.
2. Connect the other end of the HDMI cable to the projector's HDMI (ARC) port.
Parent topic: Projector Connections

Connecting to a USB Device

You can connect a USB device or cable to the projector's USB-A port to project images from the device. Use the USB cable supplied with the device.
Note: Do not connect a USB hub or a USB cable longer than 9.8 feet (3 m), or the device may not operate correctly.
Make sure the USB device meets the following requirements:
• The device must be a USB flash drive, USB hard drive, a digital camera, or a microphone.
• The USB-A port is not guaranteed to operate all devices that support USB.
• You may need an app to project content from your USB device.
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• USB hard drives must be USB Mass Storage Class compliant (not all compliant devices are supported); formatted in FAT16/32; self-powered by their own AC power supplies (bus powered drives are not recommended); and should not have mulitple partitions.
1. If your USB device came with an AC adapter, plug the device into an electrical outlet.
2. Connect the USB device or cable to the projector's USB-A port.
3. Connect the other end to the USB device as necessary.
The projector displays images stored on the USB device.
Parent topic: Projector Connections

Connecting Headphones

You can connect headphones to the projector's audio out port. You can control the volume using the projector remote control.
Caution: Do not start a playback at a high volume setting. Sudden loud noises may cause hearing loss. Always lower the volume before powering off, so that you can power on and then gradually increase the volume.
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Note: The projector's audio out port only supports 3-pin stereo headphones using a 3.5-mm mini-stereo
cable. If you use any other type of headphones, audio may not be output normally.
Parent topic: Projector Connections

Connecting to External Speakers or an A/V Receiver Using HDMI ARC

If your external speakers or A/V receiver are HDMI ARC-compatible, you can connect them to the projector's port using an optional HDMI cable.
Note:
• To output audio, set HDMI control to On in the projector's menu.
• Inputs > Inputs > HDMI control
• If audio is not output properly, try changing Auto to PCM as the Digital Output setting in the projector's menu.
• Display & Sound > Audio Output > Digital Output
• When playing Google TV contents, audio is output in 2 ch (L-PCM).
• The following audio output formats are compatible with the HDMI (ARC) port:
• L-PCM 2 ch (48kHz/24bit)
• Dolby Digital(AC-3)
• Dolby Digital Plus
• AAC
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Note: You can pass-through HDMI audio signals with ARC when using an HDMI cable (with Ethernet).
The audio format is determined by the specifications of the connected AV system or external speakers such as a sound bar.
1. Connect the HDMI cable to the ARC-compatible HDMI port on your external speakers or A/V
receiver.
2. Connect the other end to the HDMI (ARC) port on the projector.
Parent topic: Projector Connections

Installing Batteries in the Remote Control

The remote control uses the two AAA batteries that came with the projector.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.
1. Remove the battery cover.
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2. Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not
inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
3. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.
Parent topic: Setting Up the Projector

Setting Up Google TV

Google TV must be set-up when you turn on the projector for the first time.
Note: You can change each of the settings even after completing the initial setup.
1. Press the power button on the projector or remote control.
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2. When the pairing screen is displayed, press and hold the home and esc remote control buttons
at the same time for approximately three seconds.
The light on the remote control flashes until pairing is complete.
3. When the language selection screen is displayed, select the language you want to use, and then
follow the on-screen instructions to select your country or region.
4. When the Google TV setting screen is displayed, follow the on-screen instructions to make the initial
settings for Google TV.
Note: We recommend logging in with your Google Account to make more detailed settings.
5. When the Wi-Fi setting screen is displayed, select the wireless network you want to use and then
follow the on-screen instructions to make any necessary settings.
• An internet connection is required to view online content. Make sure you can use the Wi-Fi service.
• The customer is responsible for any communication charges incurred when downloading the app or watching online content.
6. Follow the on-screen instructions to proceed with initial setup, selecting settings as desired.
7. When you agree to the EPSON license terms, the initial setup wizard closes.
The Home screen is displayed when initial setup is completed.
Note: For Google TV support, visit https://support.google.com/googletv/.
The Google TV Home Screen
Parent topic: Setting Up the Projector
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The Google TV Home Screen

XXXX XXXX XXXX XXXX XXXX
Google TV
When you turn on the projector or press the home button, the projector displays the Google TV home screen. You can easily access recommended online content and applications from the home screen.
1 Displays the dashboard settings.
2 Searches for applications and other online content.
3 Displays the online content recommended by the applications.
4 Displays the applications downloaded on the projector.
Note: The content of the home screen may change depending on the Google TV version.
Parent topic: Setting Up Google TV
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Using Basic Projector Features

Follow the instructions in these sections to use your projector's basic features.
Turning On the Projector (EF21) Turning On the Projector (EF22) Turning Off the Projector Projection Modes Adjusting the Image Height (EF21) Adjusting the Position of the Image (EF22) Image Shape Remote Control Operation Using Voice Commands to Control Your Projector Pairing the Remote Control Selecting an Image Source Using Google Cast Image Aspect Ratio Color Mode (Picture Mode) Adjusting Picture Quality in Detail Turning On Automatic Luminance Adjustment Adjusting the Brightness Controlling the Volume with the Volume Buttons Changing the Sound Mode

Turning On the Projector (EF21)

Turn on the projector before you turn on the video source you want to use.
Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may damage the projector.
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1. Connect the power cord to the projector's power inlet and plug it into an electrical outlet.
The projector status light flashes blue as the projector warms up. When the indicator turns off, the projector enters standby mode. This indicates that the projector is receiving power, but is not turned on.
2. Press the Power button on the projector or the projector remote control to turn on the projector.
The status indicator turns blue and the light source turns on.
Auto Focus and Auto Keystone Correction automatically correct the focus and any distortion of the projected image.
Note: Your screen size should be between 30 and 100 inches for automatic image correction. Focus and keystone distortion are corrected even if the size of the projected image exceeds 100 inches. However, the adjustment may fail depending on the installation angle of the projector, the brightness of the room, and the material of the projection surface. If necessary, adjust the keystone distortion and focus setting manually using the projector menu.
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Warning:
• Never look into the projector lens when the light is on. The light can damage your eyes and is especially dangerous for children. Enable the Smart Eye Protection feature to automatically dim the projector when something is blocking the lens.
• Projector > Advanced Settings > Smart Eye Protection
• When turning on the projector at a distance using the remote control, make sure no one is looking into the lens.
• During projection, do not block the light from the projector with a book or other objects. If the light from the projector is blocked, the area on which the light shines becomes hot which could cause it to melt, burn, or start a fire. Also, the lens may get hot due to the reflected light which could cause the projector to malfunction. To stop projection, turn off the projector.
• Even when the projector is turned off, do not place any flammable objects such as a book or cloth in front of the lens. If the projector is unexpectedly turned on for some reason, it could result in a fire.
Parent topic: Using Basic Projector Features

Turning On the Projector (EF22)

Turn on the projector before you turn on the video source you want to use.
1. Connect the AC adapter to the projector's AC adapter port.
2. Connect the power cord to the AC adapter.
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3. Plug the power cord into an electrical outlet.
The projector status light flashes blue as the projector warms up. When the indicator turns off, the projector enters standby mode. This indicates that the projector is receiving power, but is not turned on.
4. Press the Power button on the projector or the projector remote control to turn on the projector.
The status indicator turns blue and the light source turns on.
Auto Focus and Auto Keystone Correction automatically correct the focus and any distortion of the projected image.
Note: Your screen size should be between 30 and 100 inches for automatic image correction. Focus and keystone distortion are corrected even if the size of the projected image exceeds 100 inches. However, the adjustment may fail depending on the installation angle of the projector, the brightness of the room, and the material of the projection surface. If necessary, adjust the keystone distortion and focus setting manually using the projector menu.
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Warning:
• Never look into the projector lens when the light is on. The light can damage your eyes and is especially dangerous for children. Enable the Smart Eye Protection feature to automatically dim the projector when something is blocking the lens.
• Projector > Advanced Settings > Smart Eye Protection
• When turning on the projector at a distance using the remote control, make sure no one is looking into the lens.
• During projection, do not block the light from the projector with a book or other objects. If the light from the projector is blocked, the area on which the light shines becomes hot which could cause it to melt, burn, or start a fire. Also, the lens may get hot due to the reflected light which could cause the projector to malfunction. To stop projection, turn off the projector.
• Even when the projector is turned off, do not place any flammable objects such as a book or cloth in front of the lens. If the projector is unexpectedly turned on for some reason, it could result in a fire.

AC Adapter Safety Instructions

Parent topic: Using Basic Projector Features
AC Adapter Safety Instructions
Follow these safety instructions when using the supplied AC adapter.
Warning:
• Under the following conditions, unplug the projector from the outlet and refer all repairs to qualified service personnel. Continuing to use under these conditions may result in fire or electric shock.
• If smoke comes from the AC adapter
• If strange odors or strange noises come from the AC adapter
• If the AC adapter has been damaged
• If liquid or foreign objects get inside the AC adapter
• Incorrect use of the AC adapter may cause malfunction, fire, or electric shock. Take the following precautions when using the AC adapter.
• Do not use any AC adapter other than the one supplied with the projector.
• The supplied AC adapter is designed specifically for this projector model. Do not use it with any
other models.
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• Do not apply strong pressure or shocks to the AC adapter.
• Do not hold the AC adapter with wet hands.
• Do not install the AC adapter in a narrow space and do not cover it with cloth.
• Do not touch the AC adapter for a long time while it is energized. It may cause a low-temperature
burn.
• Do not spray flammable gas such as insecticide on the AC adapter.
• Do not put the AC adapter in a high-pressure container or a cooking appliance such as a microwave
oven.
• Do not place the AC adapter near the projector's air exhaust vent.
• Do not wind the power cord around the AC adapter.
Parent topic: Turning On the Projector (EF22)

Turning Off the Projector

Turn off the projector after use.
Note: Turn off this product when not in use to prolong the life of the projector. Laser life will vary depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.
1. Press the power button on the projector or remote control.
The laser turns off and the status indicator turns off.
2. To transport or store the projector, make sure the status indicator is off, then unplug the power cord.
Parent topic: Using Basic Projector Features

Projection Modes

Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly.
• Front (default setting) lets you project from a table in front of the screen.
• Front Ceiling flips the image over top-to-bottom to project upside-down from a ceiling or wall mount.
• Rear flips the image horizontally to project from behind a translucent screen.
• Rear Ceiling flips the image over top-to-bottom and horizontally to project from the ceiling and behind a translucent screen.
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Changing the Projection Mode Using the Menus

Parent topic: Using Basic Projector Features
Changing the Projection Mode Using the Menus
You can change the projection mode to flip the image over top-to-bottom using the projector menus.
1. Turn on the projector and display an image.
2. Press the projector settings button on the projector remote control.
3. Select the menus in the following order:
• Advanced Settings > Projection Mode
4. Select the projection mode you want to use and press Enter.
5. Press the esc button to exit the menus.
Parent topic: Projection Modes
Related references
Projector Feature Settings - Projector Menu

Adjusting the Image Height (EF21)

If you are projecting from a table or other flat surface and the image is too high or low, you can adjust the image using the projector's adjustable foot.
The larger the angle of tilt, the harder it becomes to focus. Locate the projector so that it only needs to be tilted at a small angle.
1. Turn on the projector and display an image.
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2. Press the foot release lever to extend and retract the front adjustable foot.
The foot extends from the projector. You can adjust the position up to 9°.
3. Release the lever to lock the foot.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features

Adjusting the Position of the Image (EF22)

If you are projecting from a table or other flat surface, you can adjust the image position by tilting or moving the projector on the stand.
The larger the angle of tilt, the harder it becomes to focus. Locate the projector so that it only needs to be tilted at a small angle.
1. Turn on the projector and display an image.
2. Adjust the image height by tilting the projector up or down.
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Attention:
• You can adjust the position from -30 to +120 degrees vertically.
• Do not tilt the projector up or down beyond its range of movement. Doing so may cause a malfunction.
3. To adjust the horizontal position of the projected image, turn the projector stand left or right as shown below.
Attention:
• Turn the projector stand slowly. Turning it with too much force may cause a malfunction.
• Do not turn the projector stand left or right beyond its range of movement. Doing so may cause a
malfunction.
If the projected image is unevenly rectangular, you need to adjust the image shape.
Parent topic: Using Basic Projector Features

Image Shape

You can project an even, rectangular image by placing the projector directly in front of the center of the screen and keeping it level. If you place the projector at an angle to the screen, or tilt it up or down, or off to the side, you may need to correct the image shape.
After correction, your image is slightly smaller.
For the best quality images, we recommend adjusting the installation position of the projector to achieve the correct image size and shape.
• Do not turn the projector stand by holding the cables connected to the projector's ports. Doing so
may damage the cables or ports.
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Correcting the Image Shape and Focus Automatically Adjusting the Size of the Image Repositioning the Image Automatically Correcting the Image Shape with Fit to Screen Correcting the Image Shape Manually Focusing the Image Using the Projector Menus
Parent topic: Using Basic Projector Features

Correcting the Image Shape and Focus Automatically

The projector automatically corrects the focus and any keystone distortion of the projected image in the following situations:
• When you turn on the projector
• When the projector is moved or tilted
Focus and keystone distortion can be automatically corrected under the following conditions:
• When the size of the projected image (diagonal length) before correcting the focus and keystone
distortion is from 30 to 100 inches
• When the projection distance is about 25 to 87 inches (0.7 to 2.2 m)
• When the installation angle of the projector toward the projection surface is within 20º right, left, up, or
down
Note:
• Focus and keystone distortion are corrected even if the size of the projected image exceeds 100
inches. However, the adjustment may fail depending on the installation angle of the projector, the brightness of the room, and the material of the projection surface. If necessary, adjust the keystone distortion and focus settings manually using the projector menu.
• When an image is being projected at an angle and has been reduced using the Zoom function,
keystone distortion may not be corrected. If the correction fails, adjust the reduction ratio of the image so that it is closer to 100%.
• Projector > Image Correction > Zoom & Shift > Zoom
Parent topic: Image Shape
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Adjusting the Size of the Image

You can use the Zoom feature to adjust the size of the projected image.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
3. Select Image Correction > Zoom & Shift > Zoom.
The zoom adjustment screen is displayed.
4. Use the left and right arrow buttons to adjust the image size.
5. Press esc to exit the menus.
Parent topic: Image Shape

Repositioning the Image

You can use the Image Reposition feature to adjust the position of the projected image.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
3. Select Image Correction > Zoom & Shift > Image Reposition.
The image reposition adjustment screen is displayed.
4. Use the left and right arrow buttons to adjust the image position.
5. Press esc to exit the menus.
Parent topic: Image Shape
Related references
Projector Feature Settings - Projector Menu

Automatically Correcting the Image Shape with Fit to Screen

You can use the projector's Fit to Screen feature to automatically correct the shape and position of images to fit on your screen.
Fit to Screen operates under the following conditions:
• Screen size is from 30 to 100 inches.
• Projection distance is about to 27.6 to 86.6 inches (0.7 to 2.2 m).
• Projection angle is within about 15º right, left, up, or down.
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• The room is not too dark.
• The projection surface is not patterned and does not deflect the projector's camera in some way.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
3. Select Image Correction > Fit to Screen.
A message is displayed.
4. Expand the projection area so that it extends beyond the edges of the screen.
Note:
• Move the projector farther away from the screen as necessary.
• For example, when you project onto a wide screen in a small room and you cannot extend the
projection area beyond the screen frame, the projection area must include at least the top and bottom two sides of the screen so that Fit to Screen detects the screen height and adjusts the image to fit the screen.
5. Select START.
Note: When the adjustment screen is displayed, do not move the projector or block the image.
6. Press esc to exit the menus.
Parent topic: Image Shape
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Correcting the Image Shape Manually

You can use the projector's Manual Keystone Correction setting to correct the shape and size of an image that is unevenly rectangular.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
3. Select Image Correction > Manual Keystone Correction. The Manual Keystone Correction screen is displayed.
4. Use the Enter button to select the point on the image you want to adjust, and adjust the image shape using the arrow buttons.
Note:
• If the directional key on the screen turns gray, you cannot make further adjustments in that
direction.
• To reset the corrections, press and hold the Enter button.
5. Press esc to exit the menus.
Parent topic: Image Shape

Focusing the Image Using the Projector Menus

You can correct the focus using the projector menus.
Note: When you hold down the focus button on the remote control, the focus of the projected image is automatically corrected. If you want to manually adjust the focus, follow the steps below.
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1. Turn on the projector and display an image.
2. Press the focus button on the remote control. The focus adjustment screen is displayed.
3. Use the up and down arrow buttons to adjust the focus setting.
4. Press esc to exit the menus.
Parent topic: Image Shape

Remote Control Operation

The remote control lets you control the projector from almost anywhere in the room, up to 16.4 feet (5 m) away. It is recommended that you aim the remote control at the projector's receivers within the distance and angles listed here.
1 16.4 feet (5 m)
2 30°
3 15°
Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.
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Parent topic: Using Basic Projector Features

Using Voice Commands to Control Your Projector

You can use your remote control or linked Google Home device to control your projector using voice commands.
Note: Make sure the remote control is paired to the projector.
1. To use voice commands with your projector using your remote, press and release the mic button, then say the command you want to perform.
You can use voice commands to search for actors or shows, open installed apps, and control media playback.
2. To use a Google Home device to send voice commands to your projector, link the device with your projector using the Google Home app. You may also need to link streaming apps to your Google account. For detailed instructions, go to your device's support page.
Parent topic: Using Basic Projector Features

Pairing the Remote Control

To use Google TV and video-on-demand features, you must pair the remote control to the projector.
Note: When you first turn on the projector, instructions for pairing the remote control are displayed on the screen.
1. Turn on the projector.
2. When the pairing screen is displayed, hold down the home button and esc button on the remote control at the same time to pair the remote control and the projector.
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Parent topic: Using Basic Projector Features

Selecting an Image Source

If you connected multiple image sources to the projector, such as a computer and DVD player, you may want to switch from one image source to the other.
1. Make sure the connected image source you want to use is turned on.
2. For video image sources, insert a DVD or other video media and press its play button, if necessary.
3. Press the source search button on the remote control. Press the up or down buttons to select the image source.
Note: If no image signal is detected, check the cable connections between the projector and the image source.
Parent topic: Using Basic Projector Features

Using Google Cast

Your projector has Google Cast, allowing you to cast content from Chromecast-enabled apps.
1. Connect your device or computer to the same wireless network as the projector.
2. Open the Chromecast-enabled app and press the Cast button.
3. Select your projector from the list of devices.
Note: By default, the name of the projector is EPSON Projector. To select another name or use a custom name, press the settings button on the remote control and select System > About > Device name.
The app connects and starts casting to the projector.
4. To stop casting, press the Cast button in the app and choose the disconnect option.
Parent topic: Using Basic Projector Features

Image Aspect Ratio

The projector can display images in different width-to-height ratios called aspect ratios. Normally, the input signal from your video source determines the image's aspect ratio. However, for certain images you can change the aspect ratio to fit your screen.
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If you always want to use a particular aspect ratio for a certain video input source, you can select it using the projector's Screen menu.
Note: You can select this setting only when the current input source is HDMI.
Changing the Image Aspect Ratio Available Image Aspect Ratios
Parent topic: Using Basic Projector Features

Changing the Image Aspect Ratio

You can change the aspect ratio of the displayed image to resize it.
1. Turn on the projector and switch to the image source you want to use.
2. Press the settings button on the remote control.
3. Select > Display & Sound > Screen.
4. Select the aspect ratio setting you want to use for your input signal and press Enter.
5. Press the esc button to exit the menus.
Parent topic: Image Aspect Ratio
Related references

Available Image Aspect Ratios

Available Image Aspect Ratios
You can select the following image aspect ratio settings for the HDMI video source.
Note: Using the aspect ratio function to reduce, enlarge, or split the projected image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law.
Aspect ratio setting Description
Full Displays images using the full width of the projection area, but does
Super Zoom Zooms into images. The right, left, top, and bottom edges are
not maintain the aspect ratio.
missing.
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Aspect ratio setting Description
Unscaled Displays images as is (aspect ratio and resolution are maintained).
4:3 Scales images to 4:3.
Movie expand 14:9 Scales images to 14:9.
Movie expand 16:9 Scales images to 16:9.
Parent topic: Image Aspect Ratio

Color Mode (Picture Mode)

The projector offers different Color Modes (Picture Modes) to provide optimum brightness, contrast, and color for a variety of viewing environments and image types. You can select a mode designed to match your image and environment, or experiment with the available modes.

Changing the Color Mode (Picture Mode)

Parent topic: Using Basic Projector Features
Changing the Color Mode (Picture Mode)
You can change the projector's Color Mode to optimize the image for your viewing environment.
1. Turn on the projector and display an image.
2. Press the settings button on the remote control.
3. Select the Google TV settings icon on the dashboard.
4. Select Display & Sound > Picture.
5. Select the color mode (picture mode) you want to use from the list and press Enter.
6. Press the esc button to exit the menus.
Available Color Modes
Parent topic: Color Mode (Picture Mode)
Available Color Modes
You can set the projector to use these Color Modes, depending on the input source you are using:
Color Mode Description
Dynamic Best for optimizing brightness
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Color Mode Description
Vivid Best for projecting general content in a bright environment
Natural Best for projecting the image as is (choose this mode when
Cinema Best for projecting movies in a dark environment
Parent topic: Changing the Color Mode (Picture Mode)

Adjusting Picture Quality in Detail

You can fine-tune various aspects of how quality and colors are displayed in your projected images.
1. Turn on the projector and display an image.
2. Press the settings button on the remote control.
3. Select the Google TV settings icon on the dashboard.
4. Select Display & Sound > Picture > Custom.
5. Select one of the following options:
• To adjust the difference between light and dark areas of the image, adjust the Contrast setting.
• To adjust the overall vividness of the color, adjust the Saturation setting.
• To adjust the outline of the image, adjust the Sharpness setting.
making color adjustments)
• To adjust the individual R (red), G (green), and B (blue) components of the gain, adjust the Color
Gain setting.
• To adjust the coloring, adjust the Gamma setting.
6. Press the esc button to exit the menus.
Parent topic: Using Basic Projector Features

Turning On Automatic Luminance Adjustment

You can turn on the Dynamic Contrast setting to automatically optimize the image luminance. This improves the image contrast based on the brightness of the content you project.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
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3. Select Advanced Settings > Dynamic Contrast and press Enter.
4. Select the Dynamic Contrast setting and press Enter.
5. Select On to enable Dynamic Contrast.
6. Press the esc button to exit the menus.
Parent topic: Using Basic Projector Features

Adjusting the Brightness

You can adjust the brightness of your projector's light source.
1. Turn on the projector and display an image.
2. Press the brightness up/down buttons on the remote control to adjust the brightness.
3. Press the esc button to exit the menus.
Parent topic: Using Basic Projector Features

Controlling the Volume with the Volume Buttons

You can use the volume buttons on the remote control to adjust the volume of the internal speaker system.
You must adjust the volume separately for each connected input source.
Warning: Do not start playback at a high volume. Sudden loud noises may cause hearing loss. Always lower the volume before turning off the projector. Gradually increase the volume after turning the projector on.
1. Turn on the projector and start a presentation that includes audio.
2. To lower or raise the volume, press the volume buttons on the projector's remote control.
Parent topic: Using Basic Projector Features

Changing the Sound Mode

You can change the projector's sound mode to provide optimal sound for a variety of image types.
1. Turn on the projector and start a video
2. Press the settings button on the remote control.
3. Select the Google TV settings icon on the dashboard.
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4. Select Display & Sound > Sound.
5. Select the sound mode and press Enter.
6. Press the esc button to exit the menus.

Available Sound Modes

Parent topic: Using Basic Projector Features
Available Sound Modes
You can set the projector to use these sound modes, depending on the input source you are using:
Sound Mode Description
Standard Outputs the audio using normal sound quality.
Vocal Best for hearing voices and spoken lines.
Music Best for music. Low and high pitched sounds are clearer.
Movie Best for audio from videos or movies. Low and high pitched
Parent topic: Changing the Sound Mode
sounds are emphasized.
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Adjusting Projector Features

Follow the instructions in these sections to use your projector's feature adjustments.
Using the Projector as a Bluetooth Speaker Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily Updating the Firmware Using Epson Projector Update Resetting the Projector

Using the Projector as a Bluetooth Speaker

You can use the projector's speakers to output audio from a compatible device connected by Bluetooth.
1. Turn on the projector and display an image.
2. Press the projector settings button on the remote control.
3. Select Bluetooth Speaker Mode and press Enter.
The Bluetooth Speaker Mode screen is displayed and the projected image turns off after 10 seconds.
4. Enable the Bluetooth function on the device you want to connect and select EPSON Projector from the available device list. See the documentation supplied with the device for more information.
Note:
• You can change the name EPSON Projector. Select another name or use a custom name from
the projector's Device name menu.
• System > About > Device name
• To cancel a Bluetooth connection, disconnect from the connected device.
5. Press and hold the esc button for two seconds to exit Bluetooth Speaker Mode.
Note:
• There is a delay in the audio output from any Bluetooth audio device.
• You cannot connect multiple video/audio devices by Bluetooth at the same time.
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• You can also connect the projector to Bluetooth audio devices, such as speakers or headphones, to
output the projector's audio from these devices. Select Remotes & Accessories > Pair accessory to perform pairing.
• You may not be able to connect depending on the standard and type of device.
• Even when connecting within the specified communication distance, connections can be lost due to
the status of the signal.
• The communication method for Bluetooth uses the same frequency (2.4 GHz) as wireless LAN
(IEEE802.11b/g) or microwave ovens. Therefore, if these devices are used at the same time, radio wave interference may occur, the audio may be interrupted, or communication may not be possible. If you do need to use these devices at the same time, make sure there is enough distance between them and the Bluetooth device.
• Bluetooth audio devices are not supported in some countries and regions.
Parent topic: Adjusting Projector Features
Related references
Bluetooth Specifications

Operating Connected Devices Using the HDMI Link Features

You can use the projector remote control to control certain features of devices connected to the projector's HDMI port.
Note: The connected device and HDMI cable must meet the HDMI CEC standard. The device must also be configured; see the documentation that came with the device. All devices or functions may not operate properly even if they meet the HDMI CEC standard. See the documentation supplied with the device for more information. Use a cable that supports the HDMI standard.
1. Press the settings button on the remote control to open the dashboard.
2. Select the Google TV settings icon on the dashboard.
3. Select Inputs > Inputs > HDMI control.
4. Set HDMI control to On.
5. Adjust the following HDMI CEC settings as necessary.
• To automatically turn off the connected device when you turn off the projector, set Device Auto
Power Off to On.
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• To automatically turn on the projector when you turn on the connected device, set TV auto power
on to On.
6. Press the esc button to exit the menus.
Parent topic: Adjusting Projector Features

Shutting Off the Picture and Sound Temporarily

You can temporarily turn off the projector's picture and sound. Any sound or video action continues to run, however, so you cannot resume projection at the point that you stopped it.
1. Press the settings button on the remote control to open the dashboard.
2. Select the Google TV settings icon on the dashboard.
3. Select System > Power & Energy > Power.
4. Select Picture off to turn off the projected image.
5. Press the button to turn the image back on.
Parent topic: Adjusting Projector Features

Updating the Firmware Using Epson Projector Update

You can get the latest version of the projector firmware over a network using Epson Projector Update.
When the latest projector firmware is available, a notification is automatically displayed on the screen. Follow the on-screen instructions to update the firmware.
Note: You can search for and install the Epson Projector Update app from the search window on the home screen. Be sure to install the app to keep the projector up to date.
1. Press the home button on the remote control.
2. Select Apps and start Epson Projector Update by selecting it from the apps list.
3. Follow the on-screen instructions to update the firmware.
Caution: Do not operate or turn off the projector while updating the firmware.
Parent topic: Adjusting Projector Features
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Resetting the Projector

You can reset the projector and all settings to their default values.
Note: Write down the settings you do not want to lose before resetting the projector. When you reset the projector, all information, including installed apps, Google account login information, and projector settings, is deleted.
1. Turn on the projector and display an image.
2. Press the settings button on the remote control to open the dashboard.
3. Select the Google TV settings icon on the dashboard.
4. Select System > About > Reset > Factory reset.
5. Follow the on-screen instructions to start initializing the projector.
Parent topic: Adjusting Projector Features
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Adjusting the Menu Settings

Follow the instructions in these sections to access the projector menu system and change projector settings.
Using the Projector's Menus Projector Feature Settings - Inputs Menu Projector Feature Settings - Projector Menu Image Quality Settings - Display & Sound Menu Other Menus

Using the Projector's Menus

You can use the projector's menus to adjust the settings that control how your projector works. The projector displays the menus on the screen.
1. Press the settings button on the remote control to open the dashboard.
2. Select the Google TV settings icon on the dashboard.
3. Press the up or down arrow buttons on the remote control to move through the menu selections.
4. To change settings in the displayed menu, press Enter.
5. Press the arrow buttons to move through the settings.
6. Change the settings using the buttons as necessary.
7. When you finish changing settings on a menu, press esc to exit the menus.
Parent topic: Adjusting the Menu Settings

Projector Feature Settings - Inputs Menu

Settings on the Inputs menu let you control the audio/video device you are currently using.
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Setting Options Description
Inputs HDMI1 Selects a name you want to
display as the name of the audio/video device that is connected to the projector's HDMI (ARC) port. To give it a name that is not in the list, select
Custom.
HDMI control Select On to control the
connected audio/video device using the projector's remote control.
Device auto power off Select On to automatically turn
off the connected audio/video device when you turn off the projector.
TV auto power on Select On to automatically turn
on the projector when you turn on the connected device, or when you start playback on the connected device.
HDMI EDID Version Displays the EDID version.
CEC Device List Lists the devices connected to
Parent topic: Adjusting the Menu Settings

Projector Feature Settings - Projector Menu

Settings on the Projector menu provide correction methods to properly project your image.
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the projector's HDMI (ARC) port.
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Setting Options Description
Focus Auto focus Automatically adjusts the focus of
the projected image
Manual focus Manually adjusts the focus of the
projected image
Advanced Auto Focus at Startup: Select
On to automatically correct the
focus of the projected image when you turn on the projector.
Auto Focus When Moving: Select On to automatically correct the focus of the projected image when the projector is moved or tilted.
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Setting Options Description
Image Correction Auto Keystone Correction Automatically adjusts any
horizontal/vertical distortion of the projected image
Manual Keystone Correction Manually adjusts any horizontal
or vertical distortion of the projected image.
Fit to Screen Automatically corrects the shape
and position of the projected image to fit on your screen
Zoom & Shift Zoom: Resizes the projected
image.
Image Reposition: Adjusts the image position.
Reset to Default Image Resets all adjustment values on
the Image Correction menu to their default settings
Advanced Auto Keystone Correction At
Startup: Select On to
automatically adjust any horizontal or vertical distortion of the projected image when you turn on the projector.
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Auto Keystone Correction on Movement: Select On to
automatically adjust any horizontal or vertical distortion of the projected image when the projector is moved or tilted.
Avoid Obstacles: Set to On to enable the Avoid Obstacles function.
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Setting Options Description
Bluetooth Speaker Mode — Opens the Bluetooth device
connection screen to switch to Bluetooth Speaker Mode.
To exit Bluetooth Speaker Mode, press the esc button for two seconds.
Advanced Settings Smart Eye Protection Select On to enable the Smart
Eye Protection function
When the projector's sensor detects obstacles that are interfering with the projection area, the brightness of the light source is automatically reduced to minimize glare.
Projection Mode Selects the way the projector
faces the screen so that the image is oriented correctly.
Remote Control Remote Control Battery Level:
Displays the remaining battery level of the remote control.
Product Name Displays the product name
Sub System version Displays the Sub system version
Dynamic Contrast Select On to enable the
Parent topic: Adjusting the Menu Settings

Image Quality Settings - Display & Sound Menu

Settings on the Display & Sound menu let you adjust the quality of your image and optimize the sound for the input source you are currently using.
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Remote Control Version:
Displays the remote control version.
Dynamic Contrast function
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Setting Options Description
Picture Brightness Selects the brightness of the light
source
Dynamic
Vivid
You can select your favorite color mode from the list.
Natural
Cinema
Custom Contrast: Adjusts the difference
between light and dark areas of the image.
Saturation: Adjusts the overall vividness of the color.
Sharpness: Adjusts the sharpness or softness of the image.
Color Gain: Adjusts the individual R (red), G (green), and B (blue) components of the gain.
Gamma: Selects the gamma to adjust the coloring.
Color Temperature Sets the color temperature
according to the color mode you selected.
Reset to Default Resets all adjustment values on
Screen Full
Super Zoom
Unscaled
4:3
Movie expand 14:9
Movie expand 16:9
the Picture menu to their default settings.
Sets the aspect ratio (width-to­height ratio) for the input source. (This setting is available only when the current input source is
HDMI (ARC).)
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Setting Options Description
Sound Standard
Audio Output Digital Output Selects the sound output format
Parent topic: Adjusting the Menu Settings

Other Menus

Options on other menus let you customize various Google TV features.
Network & Internet Menu Accounts & sign-in Menu Privacy Menu Apps Menu System Menu Remotes & Accessories Menu Help & Feedback Menu
Select your favorite mode for
Vocal
Music
Movie
System Sound Turns the system sounds on or
Digital Output Delay Adjusts the audio latency. If the
sound output from the projector's speaker system according to the playback contents.
off.
when you output audio to an external audio device.
audio is fast, select a higher value.
Parent topic: Adjusting the Menu Settings

Network & Internet Menu

Settings on the Network & Internet menu let you view network information and set up the projector for controlling over a network.
Parent topic: Other Menus
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Accounts & sign-in Menu

Settings on the Accounts & sign-in menu let you add new Google Accounts used to log in to the Google TV, and make detailed settings for these accounts.
Parent topic: Other Menus

Privacy Menu

Settings on the Privacy menu let you change your privacy and security settings.
Parent topic: Other Menus

Apps Menu

The Apps menu displays your most recently used apps or all the apps that are installed on the projector.
Parent topic: Other Menus

System Menu

Settings on the System menu let you customize various projector features.
Setting Description
Accessibility Allows you to make settings for accessibility, such as
About Displays the projector's preferences and status
subtitles and text reading
You can return all the projector settings to their factory default values from this menu.
Date & Time Adjusts the projector's system time and date settings
Language Select the language used for the projector menus and
messages
Keyboard Allows you to make detailed settings for the virtual
keyboard installed in the projector's menu
Storage Allows you to display the usage status of the internal
storage and clean the cache
Ambient mode Allows you to make settings for the screen saver
Power & Energy Allows you to make settings for power and energy saving
such as the Sleep Timer or Picture off features
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Setting Description
Cast Allows you to make settings for the cast function using
System Sound Turns the system sound on or off
Restart Restarts the projector
Parent topic: Other Menus

Remotes & Accessories Menu

Settings on the Remotes & Accessories menu let you pair the remote control and the projector, or let you connect/disconnect your Bluetooth devices to the projector.
Parent topic: Other Menus

Help & Feedback Menu

The Help & Feedback menu provides a link to the Google TV help page, or lets you send feedback or comments about the product.
Parent topic: Other Menus
Google Cast.
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Maintaining and Transporting the Projector

Follow the instructions in these sections to maintain your projector and transport it from place to place.
Projector Maintenance Air Filter and Vent Maintenance Replacing the Remote Control Batteries Transporting the Projector

Projector Maintenance

Your projector needs little maintenance to keep working at its best.
You may need to clean the lens periodically, and clean the air vents to prevent the projector from overheating due to blocked ventilation.
The only parts you should replace are the remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer.
This projector uses a sealed laser light source which does not need servicing and cannot be replaced.
Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages in the projector can injure you severely.
Warning: Do not try to service this product yourself, except as specifically explained in this manual. Refer all other servicing to qualified servicers.
Cleaning the Lens Cleaning the Projector Case
Parent topic: Maintaining and Transporting the Projector

Cleaning the Lens

Clean the projector's lens periodically, or whenever you notice dust or smudges on the surface. Make sure you turn off the projector and unplug the power cord before cleaning the lens.
• To remove dust or smudges, gently wipe the lens with clean and dry lens-cleaning paper.
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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the
lens. Do not spray any liquid directly on the lens.
Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the projector may cause a fire. If the lens is dusty, blow off dust using a blower, and then wipe the lens.
Caution: Do not wipe the lens immediately after turning off the projector; otherwise, the lens could be damaged. Do not use glass cleaner or harsh materials to clean the lens and do not subject the lens to any impacts; otherwise, you may damage the lens. Do not use canned air to clean the lens; the gases may leave a residue. Avoid touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface. Do not use cleaning products that contain ammonia; the protective coating on the lens could be damaged.
Parent topic: Projector Maintenance

Cleaning the Projector Case

Before cleaning the projector case, turn off the projector and unplug the power cord.
• To remove dust or dirt, use a soft, dry, lint-free cloth.
• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid
directly on the projector.
Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector case. These can damage the case. Do not use canned air, or the gases may leave a flammable residue.
Parent topic: Projector Maintenance

Air Filter and Vent Maintenance

Regular filter maintenance is important to maintain your projector. Clean the air filter when a message appears telling you the temperature inside the projector has reached a high level. It is recommended that you clean these parts about once every year. Clean them more often than this if you use the projector in an environment that is dustier than expected. (Assuming the projector is used in an atmosphere in which airborne particulate matter is less than 0.04 to 0.2mg/m3.)
Cleaning the Air Vents
Parent topic: Maintaining and Transporting the Projector
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Cleaning the Air Vents

Clean the projector's air vents if they get dusty, or if you see a message telling you to clean them, or if the Status indicator turns orange.
1. Turn off the projector and unplug the power cord.
2. Gently remove the dust using a small vacuum designed for computers or a very soft brush (such as a paintbrush).
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Caution: Do not use canned air. The gases may leave a flammable residue or push dust and debris
into the projector's optics or other sensitive areas. Do not rinse the air filter in water, or use any detergent or solvent to clean it. Do not directly vacuum the air filter. Doing so could damage the filter. If dust is difficult to remove or the air filter is damaged, contact Epson to request help with replacing the air filter.
Parent topic: Air Filter and Vent Maintenance

Replacing the Remote Control Batteries

The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as they run out.
Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.
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1. Remove the battery cover as shown.
2. Remove the old batteries.
Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury.
3. Insert the batteries with the + and – ends facing as shown.
Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.
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4. Replace the battery cover and press it down until it clicks into place.
Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.
Parent topic: Maintaining and Transporting the Projector

Transporting the Projector

The projector contains precision parts, some of which are glass. Follow the guidelines here to transport, ship, or store the projector safely.
1. Remove any equipment connected to the projector.
2. Make sure the status indicator is not lit, then unplug the power cord.
3. Do one of the following:
• When transporting the projector a long distance or as checked luggage, pack it in a firm box with
cushioning around it and mark the box "Fragile."
• When shipping the projector for repairs, place it in its original packing materials, if possible, or use
equivalent materials with cushioning around the projector. Mark the box "Fragile."
Note: We recommend resetting your projector settings (including any account settings) before sending your projector in for service. See the link below.
Note: Epson shall not be liable for any damages incurred during transportation.
Parent topic: Maintaining and Transporting the Projector
Related tasks
Resetting the Projector
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Solving Problems

Check the solutions in these sections if you have any problems using the projector.
Projection Problem Tips Projector Light Status Solving Projector Power Problems Solving Projector Shutdown Problems Solving Image or Sound Problems Solving Remote Control Operation Problems Solving HDMI CEC Problems Solving Wi-Fi Network Problems Solving Google TV Problems Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Projection Problem Tips

If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it on.
If this does not solve the problem, check the following:
• The Status light on the projector may indicate what the problem is.
• The solutions in this manual can help you solve many problems.
If none of these solutions help, you can contact Epson for technical support.
Parent topic: Solving Problems

Projector Light Status

The light on the projector indicates the projector status and lets you know when a problem occurs. Check the status and color of the light and look for a solution in the tables here.
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1 Status light
Status light Status and solution
Blue Normal operation
Flashing blue The projector is warming up or updating the firmware. The remote
control may not function if the status indicator is flashing blue.
Off The projector is in standby or sleep mode. When you press the power
button on the projector or remote, projection begins.
Orange Projector is too hot and has turned off.
• Let the projector cool down for at least five minutes
• Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.
• Clean or replace the air filter.
• Make sure the environmental temperature is not too hot.
• If the problem persists, unplug the projector and contact Epson for help.
Flashing orange An internal projector error has occurred.
Turn the projector off, unplug it, and contact Epson for help.
Note: If the light displays a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.
Parent topic: Solving Problems

Solving Projector Power Problems

If the projector does not turn on when you press the power button, try the following steps until the problem is solved.
1. Make sure the power cord is securely connected to the projector and to a working electrical outlet.
2. If you are using the remote control, check the batteries of the remote control.
3. The projector may have entered into Bluetooth Speaker Mode. Hold the esc button on the remote control for two seconds.
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4. The power cord may be defective. Disconnect the cord and contact Epson for help.
Parent topic: Solving Problems

Solving Projector Shutdown Problems

If the projector's light source turns off unexpectedly, try the following steps until the problem is solved.
1. The projector may have entered sleep mode after the interval of time specified in the Sleep Timer setting in the projector's Power & Energy menu has passed. Press the power button on the projector or remote control to wake the projector.
• System > Power & Energy > Power > Sleep Timer
Note: After waking the projector, Sleep Timer is automatically set to Off.
2. The projector may have turned off after the interval of time specified in the Switch Off Timer setting in the projector's Power & Energy menu has passed. Press the power button on the projector or remote control to turn the projector back on .
• System > Power & Energy > Power > Switch Off Timer
3. The projector may have entered into Bluetooth Speaker Mode. Hold the esc button on the remote control for two seconds.
4. When the status indicator is lit orange, the projector has overheated and turned off.
Note: The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise. This is not a malfunction.
Parent topic: Solving Problems

Solving Image or Sound Problems

Check the solutions in these sections if you have any problems with projected images or sound.
Solving Missing Image Problems Adjusting an Image that is not Rectangular Adjusting a Fuzzy or Blurry Image Fixing Partial Image Problems Adjusting an Image that Contains Noise or Static Adjusting an Image with Incorrect Brightness or Colors
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Adjusting an Upside-down Image Solving Auto Correction Problems Solving Missing or Low Audio Problems Solving Bluetooth Speaker Mode Problems
Parent topic: Solving Problems

Solving Missing Image Problems

If no image is displayed, try the following steps until the problem is solved.
1. Check the projector's status:
• Check the status indicator to confirm that the projector is in normal operating status.
• Press the projector's power button to wake it from standby or sleep mode.
• System > Power & Energy > Power > Sleep Timer
2. Check the cable connection:
• Make sure all necessary cables are securely connected and the power is on for the projector.
• Connect the video source directly to the projector.
• Replace the HDMI cable with a shorter one.
3. Check the status of your video source:
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• If you are projecting from a laptop computer, make sure it is set up to display on an external
monitor.
• If your input source is HDMI, change the aspect ratio in the Screen setting
• Display & Sound > Screen
4. Check the following items:
• You need an Internet connection to view online content. Make sure your Wi-Fi is on.
• Set the CEC function for the connected device again and restart the device.
• Make sure the computer's display resolution does not exceed the projector's resolution and
frequency limits. If necessary, select a different display resolution for your computer. (See your computer manual for details.)
• Reset all of the projector settings to their default values.
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Parent topic: Solving Image or Sound Problems

Adjusting an Image that is not Rectangular

If the projected image is not evenly rectangular, try the following steps until the problem is solved.
Note: Focus and keystone distortion of the projected image are automatically corrected under the following conditions:
• When the size of the projected image (diagonal length) before correcting focus and keystone distortion
is from 30 to 100 inches.
• When the projection distance is about 28 to 87 inches (0.7 to 2.2 m).
• When the installation angle of the projector toward the projection surface is within 20º right, left, up, or
down.
1. Place the projector directly in front of the center of the screen, facing it squarely, if possible.
2. Make sure that Auto Keystone Correction At Startup and Auto Keystone Correction on Movement are set to On in the Projector menu.
• Projector > Image Correction > Advanced > Auto Keystone Correction At Startup
• Projector > Image Correction > Advanced > Auto Keystone Correction on Movement
3. Select Auto Keystone Correction in the Projector menu to automatically adjust the image shape.
• Projector > Image Correction > Auto Keystone Correction
4. When projecting on a screen, use Fit to Screen to automatically correct the shape and position of the image so that it fits on your screen.
• Projector > Image Correction > Fit to Screen
5. Adjust the image shape manually using Manual Keystone Correction in the Projector menu.
• Projector > Image Correction > Manual Keystone Correction
Note: If you cannot correct the focus and any distortion of the projected image, turn off the projector and disconnect the power cord, then reconnect the power cord and turn the projector back on. If a warning screen is displayed when you turn on the projector, contact Epson for help.
Parent topic: Solving Image or Sound Problems
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Adjusting a Fuzzy or Blurry Image

If the projected image is fuzzy or blurry, try the following steps until the problem is solved.
Note: Focus and keystone distortion of the projected image are automatically corrected under the following conditions:
• When the size of the projected image (diagonal length) before correcting focus and keystone distortion
is from 30 to 100 inches.
• When the projection distance is about 28 to 87 inches (0.7 to 2.2 m).
• When the installation angle of the projector toward the projection surface is within 20º right, left, up, or
down.
1. Hold down the focus button on the remote control to perform Auto Focus.
2. Press the focus button on the remote control to display the focus adjustment screen and adjust focus manually.
3. Check the following items:
• Position the projector close enough to the screen.
• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.
4. Clean the projector's lens.
Note: To avoid condensation on the lens after bringing the projector in from a cold environment, let the projector warm up to room temperature before using it.
5. Adjust the Sharpness setting in the projector's Display & Sound menu to improve image quality.
• Display & Sound > Picture > Custom > Sharpness
6. If you are projecting from a computer, use a lower resolution or select a resolution that matches the projector's native resolution.
Note: If you cannot correct the focus and any distortion of the projected image, turn off the projector and disconnect the power cord, then reconnect the power cord and turn the projector back on. If a warning screen is displayed when you turn on the projector, contact Epson for help.
Parent topic: Solving Image or Sound Problems
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Fixing Partial Image Problems

If only a partial image is displayed, try the following steps until the problem is solved.
1. Adjust the position of the projected image using the Image Reposition setting in the Projector menu.
• Projector > Image Correction > Zoom & Shift > Image Reposition
2. Select an appropriate aspect ratio from the Screen menu according to the current input source. (Available only when the current input source is HDMI.)
• Display & Sound > Screen
3. Make sure you select the correct projection mode. You can select this from the Projection Mode menu.
• Projector > Advanced Settings > Projection Mode
4. Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.)
Parent topic: Solving Image or Sound Problems

Adjusting an Image that Contains Noise or Static

If the projected image contains electronic interference (noise) or static, try the following steps until the problem is solved.
1. Check the cables connecting your video source to the projector. They should be:
• Separated from the power cord to prevent interference
• Securely connected at both ends
• Not connected to an extension cable
2. If you adjusted the image shape using the projector controls, try decreasing the Sharpness setting in the projector's Display & Sound menu to improve image quality.
• Display & Sound > Picture > Custom > Sharpness
3. If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.
4. Select a computer video resolution and refresh rate that are compatible with the projector.
Parent topic: Solving Image or Sound Problems
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Adjusting an Image with Incorrect Brightness or Colors

If the projected image is too dark or bright, or the colors are incorrect, try the following steps until the problem is solved.
1. Try different color modes for your image and environment by selecting a color mode in the projector's Picture menu.
• Display & Sound > Picture
2. Check your video source settings.
3. Adjust the settings for Custom and Color Temperature in the Picture menu for the current input source.
• Display & Sound > Picture
4. Make sure all the cables are securely connected to the projector and your video equipment. If you connected long cables, try connecting shorter cables.
5. Position the projector close enough to the screen.
Parent topic: Solving Image or Sound Problems

Adjusting an Upside-down Image

If the projected image is upside-down, select the correct projection mode.
• Projector > Advanced Settings > Projection Mode
Parent topic: Solving Image or Sound Problems

Solving Auto Correction Problems

Try the following steps if you cannot automatically correct focus and vertical/horizontal distortion of the projected image in the following situations:
• When you turn on the projector
• When the projector is moved or tilted
• When you perform Auto focus
• When you perform Auto Keystone Correction
1. Check the projector's status:
• Remove any obstacles that are blocking the projector's camera and sensor.
• Clean the projector's camera and sensor if they are dusty or dirty.
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• Do not move the projector while correcting the focus and keystone distortion.
2. Check the installation environment of the projector.
• Focus and keystone distortion of the projected image are automatically corrected under the
following conditions:
• When the size of the projected image (diagonal length) before correcting focus and keystone distortion is from 30 to 100 inches.
• When the projection distance is about 28 to 87 inches (0.7 to 2.2 m).
• When the installation angle of the projector toward the projection surface is within 20º right, left, up, or down.
• Remove any obstacles between the projector and the projection surface as these can interrupt the projection.
Note: If you set Avoid Obstacles to On, the image is projected to avoid any obstacles in front of the projection surface. Your image will be re-sized to fit the available area.
• Projector > Image Correction > Advanced > Avoid Obstacles
• If you are using the projector in a bright room, darken the room. Do not change the room brightness while automatically correcting focus and keystone distortion.
• Project the image on to a plain and flat surface. Do not project the image on to a patterned surface or a non-level surface.
Note: If you cannot correct the focus and any distortion of the projected image, turn off the projector and disconnect the power cord, then reconnect the power cord and turn the projector back on. If a warning screen is displayed when you turn on the projector, contact Epson for help.
Parent topic: Solving Image or Sound Problems

Solving Missing or Low Audio Problems

If there is no sound or the volume is too low, try the following steps until the problem is solved.
1. Adjust the projector's volume settings using the up/down buttons on the remote control.
2. Check the cable connection between the projector and your video source.
3. Check your video source to make sure the volume is turned up and the audio output is set for the correct source.
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4. If you want to output audio to an external audio device that supports HDMI ARC using an HDMI cable, try the following solutions:
• Set HDMI control to On in the Inputs menu.
• Inputs > Inputs > HDMI control
• Make sure the HDMI cable is compliant with HDMI ARC. When outputting audio to an external
audio device that does not support HDMI ARC using an HDMI cable, set HDMI control to Off in the Inputs menu.
• Inputs > Inputs > HDMI control
5. If audio is not output to an external audio device that supports HDMI ARC, try changing Auto to PCM as the Digital Output setting.
• Display & Sound > Audio Output > Digital Output
Parent topic: Solving Image or Sound Problems

Solving Bluetooth Speaker Mode Problems

If you cannot connect a Bluetooth audio device to the projector, try the following solutions.
Note: The projector turns off the screen after about 10 seconds after enabling Bluetooth Speaker Mode and connecting to a device. The screen will remain blank and you will only hear sound from the projector in this mode. To exit Bluetooth Speaker Mode, hold the esc button for two seconds, then release it.
1. Select Bluetooth Speaker Mode in the Projector menu and press theEnter button on the remote control.
2. Select EPSON Projector from the available Bluetooth device list displayed on your device.
Note: By default, the name of the projector is EPSON Projector. You can change the name by selecting another name or using a custom name from the projector's Device name menu.
• System > About > Device name
3. Check your Bluetooth audio device to make sure the volume is turned up and the audio output settings are correct.
4. Make sure only one Bluetooth device is connected to the projector. You cannot connect multiple Bluetooth audio devices to the projector at the same time.
5. Make sure the device meets the projector's Bluetooth specifications.
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6. Check the following items:
• Check for obstacles between the Bluetooth audio device and the projector, and change their
positions to improve communication.
• Make sure the connected Bluetooth audio device is within the specified communication distance.
• Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or
other devices that use the 2.4 GHz frequency band. These devices can interfere with the signal between the projector and the Bluetooth audio device.
Parent topic: Solving Image or Sound Problems

Solving Remote Control Operation Problems

If the projector does not respond to remote control commands, try the following steps until the problem is solved.
Note: If you lose the remote control, you can order another one. Contact Epson for help.
1. Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.
2. Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.
3. If the pairing screen is displayed, perform pairing again by holding down the home button and
esc button on the remote control at the same time for about three seconds.
4. If the projector does not display the remote pairing screen, perform pairing again by displaying the paring screen manually from the Remotes & Accessories menu using the arrow and enter keys on a USB keyboard connecting to the projector's USB port.
5. If the image is projected from the projector, make sure you are operating the remote control within the reception angle and range of the projector.
6. Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.
Parent topic: Solving Problems

Solving HDMI CEC Problems

If you cannot operate the connected devices from the projector, try the following steps until the problem is solved.
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Note: When a source device is connected to an A/V receiver or a soundbar, the source device may not
be selectable to control via CEC in the projector's HDMI Link menu.
1. Make sure the cable meets the HDMI CEC standard.
2. Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.
3. Set HDMI control to On in the Inputs menu.
• Inputs > Inputs > HDMI control
4. Make sure all the cables are securely connected to the projector and your video equipment.
5. Make sure the connected devices are turned on and in standby status. See the documentation supplied with the device for more information.
6. If you connect a new device or change the connection, set the CEC function for the connected device again and restart the device.
Parent topic: Solving Problems

Solving Wi-Fi Network Problems

If you cannot connect to a Wi-Fi network, try the following solutions.
1. Make sure your Wi-Fi router and modem are working properly. Rebooting these devices may solve the network connection problem.
2. Check for obstacles between the Wi-Fi router and the projector, and change their positions to improve communication.
3. You can check the network settings from Wi-Fi in the Network & Internet menu.
4. If you initialize the projector, you need to select the network settings again on the initial setup screen.
Parent topic: Solving Problems

Solving Google TV Problems

See the following page if you have any problems when using Google TV.
https://support.google.com/googletv/
Note: If there is not enough space in the internal storage, system updates may fail. Free up space by deleting unnecessary apps and caches, then try updating again.
Parent topic: Solving Problems
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Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are Monday through Friday, 7 a.m. to 4 p.m., Pacific Time.
Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).
You can purchase a replacement remote control from an Epson parts distributor here (U.S. sales) or
here (Canadian sales).
Parent topic: Solving Problems

Where to Get Help (Latin America)

If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at latin.epson.com/support and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the projector's menu
system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Brazil State capitals and metropolitan areas: 3004-6627
Other areas: 0800-377-6627 / 0800-EPSONBR
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 602-4751
Other cities: 01-8000-915235
Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
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Country Telephone
Mexico Mexico City: (52 55) 1323-2052
Other cities: 800-087-1080
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10126
Uruguay 00040-5210067
*Contact your local phone company to call this toll-free number from a mobile phone.
Note: Toll or long distance charges may apply. If your country does not appear on the list, contact the sales office in the nearest country.
Purchase Supplies and Accessories
You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help."
Parent topic: Solving Problems
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