Epson EcoTank ET-15000 User Manual

ET-15000 User's Guide

ET-15000 User's Guide.............................................................................................................................. 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

Adjusting the Control Panel Position......................................................................................... 16

The LCD Screen ....................................................................................................................... 16

Status Icon Information ............................................................................................................. 17

Navigating the LCD Screen....................................................................................................... 18

Entering Characters on the LCD Screen ....................................................................................... 19

Viewing Animations ....................................................................................................................... 21

Changing LCD Screen Language.................................................................................................. 23

Selecting the Date and Time ......................................................................................................... 24

Selecting Your Country or Region ................................................................................................. 26

Adjusting Control Panel Sounds.................................................................................................... 27

Preventing PC Connection via USB .............................................................................................. 28

Adjusting the Screen Brightness.................................................................................................... 29

Turning Off the Operation Time Out Setting .................................................................................. 29

Product Parts Locations ..................................................................................................................... 30

Product Parts - Front ..................................................................................................................... 31

Product Parts - Inside .................................................................................................................... 33

Product Parts - Back...................................................................................................................... 34

Using Power Saving Settings ............................................................................................................. 34

Changing the Sleep Timer Settings ............................................................................................... 35

Changing the Power Off Timer Settings ........................................................................................ 35

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 36

Setting Up Epson Connect Services.............................................................................................. 37

Using Epson Email Print ............................................................................................................... 38

Using the Epson iPrint Mobile App ................................................................................................ 39

Using Epson Remote Print ........................................................................................................... 39

Using Epson Scan to Cloud........................................................................................................... 40

Using AirPrint .................................................................................................................................... 41

Android Printing Using the Epson Print Enabler ................................................................................ 41

Using the Mopria Print Service .......................................................................................................... 42

Using Fire OS Printing ....................................................................................................................... 43

Using Windows 10 Mobile Printing .................................................................................................... 43

Using Epson Print and Scan App with Windows Tablets ................................................................... 44

Voice-activated Printing ..................................................................................................................... 44

Wi-Fi or Wired Networking........................................................................................................................ 46

Network Security Recommendations ................................................................................................. 46

Wi-Fi Infrastructure Mode Setup......................................................................................................... 47

Selecting Wireless Network Settings from the Control Panel ........................................................ 48

Wi-Fi Direct Mode Setup .................................................................................................................... 51

Connecting to a Mobile Device ...................................................................................................... 51

Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 53

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 54

Wi-Fi Protected Setup (WPS)............................................................................................................. 57

Using WPS to Connect to a Network ............................................................................................. 57

Printing a Network Status Sheet......................................................................................................... 58

Printing a Network Connection Report ............................................................................................... 59

Network Connection Report Codes and Messages ....................................................................... 61

Changing or Updating Network Connections ..................................................................................... 67

Accessing the Web Config Utility................................................................................................... 67

Changing a USB Connection to a Wi-Fi Connection...................................................................... 68

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 68

Connecting to a New Wi-Fi Router ................................................................................................ 69

Disabling Wi-Fi Features ............................................................................................................... 69

Loading Paper ........................................................................................................................................... 71

Loading Paper in the Cassette ........................................................................................................... 71

Loading Paper in the Paper Tray ........................................................................................................ 76

Paper Loading Capacity..................................................................................................................... 79

Double-sided Printing Capacity.......................................................................................................... 81

Borderless Paper Type Compatibility ................................................................................................. 82

Compatible Epson Papers.................................................................................................................. 83

Paper or Media Type Settings - Printing Software.............................................................................. 84

Selecting the Paper Settings - Control Panel ..................................................................................... 84

Paper or Media Type Settings - Control Panel............................................................................... 85

Selecting the Default Paper Source Settings...................................................................................... 86

Paper Source Settings Options ..................................................................................................... 86

Placing Originals on the Product ............................................................................................................. 88

Placing Originals on the Scanner Glass ............................................................................................. 88

Placing Originals in the Automatic Document Feeder ........................................................................ 90

ADF Original Document Specifications.......................................................................................... 92

Copying ...................................................................................................................................................... 94

Copying Documents or Photos........................................................................................................... 94

Copying ID Cards or Borderless Photos ............................................................................................. 95

Copying Options................................................................................................................................. 96

Printing from a Computer ......................................................................................................................... 99

Printing with Windows ........................................................................................................................ 99

Selecting Basic Print Settings - Windows .................................................................................... 100

Paper Source Options - Windows ........................................................................................... 102

Print Quality Options - Windows ............................................................................................. 102

Multi-Page Printing Options - Windows................................................................................... 103

Selecting Double-sided Printing Settings - Windows ................................................................... 103

Double-sided Printing Options - Windows............................................................................... 105

Print Density Adjustments - Windows ..................................................................................... 106

Selecting Additional Layout and Print Options - Windows ........................................................... 107

Custom Color Correction Options - Windows.......................................................................... 109

Image Options and Additional Settings - Windows.................................................................. 110

Header/Footer Settings - Windows ......................................................................................... 111

Selecting a Printing Preset - Windows......................................................................................... 112

Selecting Extended Settings - Windows ...................................................................................... 114

Extended Settings - Windows ................................................................................................. 115

Printing Your Document or Photo - Windows............................................................................... 116

Locking Printer Settings - Windows ............................................................................................. 117

Locked Setting Options........................................................................................................... 119

Selecting Default Print Settings - Windows.................................................................................. 120

Changing the Language of the Printer Software Screens ....................................................... 121

Changing Automatic Update Options .......................................................................................... 122

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 123

Selecting Print Settings - Windows 10 S...................................................................................... 124

Printing on a Mac ............................................................................................................................. 127

Selecting Basic Print Settings - Mac ........................................................................................... 128

Paper Source Options - Mac................................................................................................... 132

Print Quality Options - Mac ..................................................................................................... 132

Print Options - Mac ................................................................................................................. 132

Selecting Page Setup Settings - Mac .......................................................................................... 133

Selecting Print Layout Options - Mac........................................................................................... 134

Selecting Double-sided Printing Settings - Mac........................................................................... 134

Double-sided Printing Options and Adjustments - Mac........................................................... 136

Managing Color - Mac ................................................................................................................. 136

Color Matching and Color Options - Mac ................................................................................ 137

Selecting Printing Preferences - Mac .......................................................................................... 138

Printing Preferences - Mac...................................................................................................... 139

Printing Your Document or Photo - Mac ...................................................................................... 140

Checking Print Status - Mac.................................................................................................... 141

Cancelling Printing Using a Product Button...................................................................................... 142

Scanning .................................................................................................................................................. 143

Starting a Scan................................................................................................................................. 143

Starting a Scan Using the Product Control Panel ........................................................................ 143

Scanning to a Connected Computer ....................................................................................... 144

Scanning to the Cloud ............................................................................................................. 146

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 148

Scanning Using WSD - Windows............................................................................................ 149

Control Panel Scanning Options............................................................................................. 149

Changing Default Scan Job Settings ........................................................................................... 151

Starting a Scan Using Epson ScanSmart .................................................................................... 152

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 152

Starting a Scan from a Scanning Program................................................................................... 155

Starting a Scan from a Smart Device........................................................................................... 157

Scanning a Document in Epson ScanSmart................................................................................ 157

Saving a Scan......................................................................................................................... 160

Attaching a Scan to Email ....................................................................................................... 161

Sending a Scan to a Cloud Service......................................................................................... 162

Printing a Scan........................................................................................................................ 163

Selecting Epson ScanSmart Settings .......................................................................................... 165

Changing the Epson Product .................................................................................................. 165

Changing the Scan Settings.................................................................................................... 166

Changing the File Name Settings ........................................................................................... 167

Changing the Save Settings.................................................................................................... 169

Save Settings.......................................................................................................................... 171

Customizing Action Icons........................................................................................................ 172

Scanning in Epson Scan 2........................................................................................................... 174

Additional Scanning Settings - Main Settings Tab................................................................... 177

Additional Scanning Settings - Advanced Settings Tab .......................................................... 177

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2............................... 179

Image Format Options ............................................................................................................ 180

Scan Resolution Guidelines.................................................................................................... 181

Faxing....................................................................................................................................................... 182

Connecting a Telephone or Answering Machine.............................................................................. 182

Setting Up Fax Features .................................................................................................................. 185

Setting Up Basic Fax Features .................................................................................................... 186

Using the Fax Setup Wizard ................................................................................................... 186

Selecting the Line Type........................................................................................................... 188

Setting the Number of Rings to Answer .................................................................................. 189

Selecting Advanced Fax Settings................................................................................................ 190

Receive Settings - Fax............................................................................................................ 191

Fax Report Options................................................................................................................. 193

Basic Settings - Fax ................................................................................................................ 193

Security Settings - Fax............................................................................................................ 195

Setting Up the Fax Utility - Windows............................................................................................ 196

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 198

Setting Up Contacts and Contact Groups......................................................................................... 199

Setting Up Contacts Using the Product Control Panel................................................................. 200

Creating a Contact .................................................................................................................. 200

Editing or Deleting a Contact .................................................................................................. 202

Creating a Contact Group ....................................................................................................... 203

Editing or Deleting a Contact Group........................................................................................ 205

Sending Faxes ................................................................................................................................. 206

Sending Faxes from the Product Control Panel........................................................................... 206

Sending a Fax Using the Keypad, Contact List, or History...................................................... 207

Fax Sending Options .............................................................................................................. 209

Sending a Fax at a Specified Time ......................................................................................... 210

Sending Faxes Using the Fax Utility - Windows .......................................................................... 212

Sending Faxes Using the Fax Utility - Mac .................................................................................. 214

Dialing Fax Numbers from a Connected Telephone.................................................................... 217

Receiving Faxes............................................................................................................................... 218

Fax Reception ............................................................................................................................. 218

Receiving Faxes Automatically ................................................................................................... 219

Receiving Faxes Manually........................................................................................................... 219

Receiving a Fax by Polling .......................................................................................................... 220

Saving and Viewing Received Faxes .......................................................................................... 221

Checking Fax Status ....................................................................................................................... 222

Printing Fax Reports......................................................................................................................... 223

Fax Report Options ..................................................................................................................... 224

Refilling Ink and Replacing the Maintenance Box ................................................................................ 225

Ink Safety Precautions ..................................................................................................................... 225

Checking the Ink and Maintenance Box Levels................................................................................ 227

Checking the Ink Levels on Your Product.................................................................................... 227

Checking Maintenance Box Status on the LCD Screen............................................................... 228

Checking Ink and Maintenance Box Levels - Windows ............................................................... 228

Checking Ink and Maintenance Box Levels - Mac ....................................................................... 230

Disabling Special Offers with Windows ....................................................................................... 231

Purchase Epson Ink and Maintenance Box...................................................................................... 231

Ink Bottle and Maintenance Box Part Numbers ........................................................................... 231

Refilling the Ink Tanks ...................................................................................................................... 232

Maintenance Box Replacement ....................................................................................................... 238

Adjusting Print Quality............................................................................................................................ 239

Print Head Maintenance................................................................................................................... 239

Print Head Nozzle Check............................................................................................................. 239

Checking the Nozzles Using the Product Control Panel ......................................................... 240

Checking the Nozzles Using a Computer Utility...................................................................... 243

Print Head Cleaning .................................................................................................................... 245

Cleaning the Print Head Using the Product Control Panel ...................................................... 245

Cleaning the Print Head Using a Computer Utility................................................................... 248

Power Cleaning ........................................................................................................................... 251

Power Cleaning Using the Product Control Panel................................................................... 251

Power Cleaning Using a Computer Utility ............................................................................... 252

Print Head Alignment ....................................................................................................................... 253

Aligning the Print Head Using the Product Control Panel ............................................................ 254

Cleaning the Paper Guide ................................................................................................................ 255

Checking the Number of Sheets....................................................................................................... 257

Checking the Sheet Counter - Windows ...................................................................................... 258

Checking the Sheet Counter - Mac.............................................................................................. 259

Cleaning and Transporting Your Product ............................................................................................. 260

Cleaning Your Product ..................................................................................................................... 260

Cleaning the Translucent Film.......................................................................................................... 263

Cleaning the Paper Rollers .............................................................................................................. 266

Transporting Your Product ............................................................................................................... 269

Solving Problems .................................................................................................................................... 274

Checking for Software Updates........................................................................................................ 274

Product Status Messages ................................................................................................................ 275

Message Appears Prompting You to Reset Ink Levels..................................................................... 277

Running a Product Check ................................................................................................................ 277

Resetting Control Panel Defaults ..................................................................................................... 279

Solving Setup Problems ................................................................................................................... 280

Product Does Not Turn On or Off................................................................................................. 281

Noise After Filling the Ink............................................................................................................. 281

Software Installation Problems .................................................................................................... 281

Solving Network Problems ............................................................................................................... 282

Product Cannot Connect to a Wireless Router or Access Point .................................................. 282

Network Software Cannot Find Product on a Network................................................................. 284

Product Does Not Appear in Mac Printer Window ....................................................................... 285

Wireless Network Connection is Unstable on a Mac ................................................................... 285

Wired Network Connection Becomes Unstable........................................................................... 286

Cannot Print Over a Network....................................................................................................... 286

Cannot Scan Over a Network ...................................................................................................... 288

Solving Copying Problems ............................................................................................................... 289

Product Makes Noise, But Nothing Copies.................................................................................. 289

Product Makes Noise When It Sits for a While............................................................................. 290

Copies Have Incorrect or Faint Colors......................................................................................... 290

Position, Size, or Margins of Copies are Incorrect ....................................................................... 290

Originals Do Not Feed From the Automatic Document Feeder.................................................... 291

Solving Paper Problems................................................................................................................... 291

Paper Feeding Problems............................................................................................................. 292

Paper Jam Problems Inside the Product ..................................................................................... 292

Paper Jams in the Automatic Document Feeder ......................................................................... 297

Paper Ejection Problems ............................................................................................................. 300

Solving Problems Printing from a Computer..................................................................................... 300

Nothing Prints.............................................................................................................................. 300

Product Icon Does Not Appear in Windows Taskbar ................................................................... 302

Printing is Slow ............................................................................................................................ 302

Solving Page Layout and Content Problems.................................................................................... 304

Inverted Image............................................................................................................................. 304

Too Many Copies Print ................................................................................................................ 305

Blank Pages Print ........................................................................................................................ 305

Incorrect Margins on Printout....................................................................................................... 306

Border Appears on Borderless Prints .......................................................................................... 306

Incorrect Characters Print............................................................................................................ 307

Incorrect Image Size or Position.................................................................................................. 307

Slanted Printout........................................................................................................................... 308

Solving Print Quality Problems......................................................................................................... 309

White or Dark Lines in Printout .................................................................................................... 309

Blurry or Smeared Printout .......................................................................................................... 310

Faint Printout or Printout Has Gaps ............................................................................................. 312

Grainy Printout............................................................................................................................. 313

Incorrect Colors ........................................................................................................................... 314

Solving Scanning Problems ............................................................................................................. 315

Scanning Software Does Not Operate Correctly ......................................................................... 316

Cannot Start Epson Scan 2 ......................................................................................................... 316

Scanning Speed is Slow.............................................................................................................. 317

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 317

Solving Scanned Image Quality Problems ....................................................................................... 319

Image Consists of a Few Dots Only............................................................................................. 319

Line of Dots Appears in All Scanned Images............................................................................... 320

Straight Lines in an Image Appear Crooked ................................................................................ 320

Scanned Image Quality Problems ............................................................................................... 320

Image Colors are Patchy at the Edges ........................................................................................ 322

Ripple Patterns Appear in an Image ............................................................................................ 322

Scanned Image Edges are Cropped ........................................................................................... 322

Solving Faxing Problems.................................................................................................................. 323

Cannot Send or Receive Faxes................................................................................................... 323

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 325

Fax Memory Full Error Appears................................................................................................... 326

Fax Quality is Poor ...................................................................................................................... 327

Sent Fax is Received in an Incorrect Size ................................................................................... 327

Received Fax is Not Printed ........................................................................................................ 328

Uninstall Your Product Software....................................................................................................... 328

Uninstalling Product Software - Windows.................................................................................... 328

Uninstalling Product Software - Mac............................................................................................ 330

Where to Get Help............................................................................................................................ 330

Technical Specifications ........................................................................................................................ 332

Windows System Requirements ...................................................................................................... 332

Mac System Requirements .............................................................................................................. 333

Paper Specifications ........................................................................................................................ 334

Printable Area Specifications ........................................................................................................... 335

Automatic Document Feeder (ADF) Specifications .......................................................................... 337

Scanning Specifications ................................................................................................................... 337

Fax Specifications ............................................................................................................................ 338

Ink Specifications ............................................................................................................................. 339

Dimension Specifications ................................................................................................................. 340

Electrical Specifications ................................................................................................................... 340

Environmental Specifications ........................................................................................................... 341

Interface Specifications .................................................................................................................... 341

Network Interface Specifications ...................................................................................................... 341

Safety and Approvals Specifications ................................................................................................ 342

Notices ..................................................................................................................................................... 344

Important Safety Instructions............................................................................................................ 344

General Product Safety Instructions ............................................................................................ 344

LCD Screen Safety Instructions................................................................................................... 346

Wireless Connection Safety Instructions ..................................................................................... 347

Telephone Equipment Safety Instructions ................................................................................... 347

FCC Compliance Statement............................................................................................................. 347

Binding Arbitration and Class Waiver ............................................................................................... 350

Trademarks...................................................................................................................................... 353

Copyright Notice............................................................................................................................... 354

libTIFF Software Acknowledgment.............................................................................................. 354

A Note Concerning Responsible Use of Copyrighted Materials................................................... 355

Default Delay Times for Power Management for Epson Products ............................................... 355

Copyright Attribution.................................................................................................................... 355

ET-15000 User's Guide

Welcome to the ET-15000 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Entering Characters on the LCD Screen Viewing Animations Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Preventing PC Connection via USB Adjusting the Screen Brightness Turning Off the Operation Time Out Setting

Parent topic: Product Basics

Control Panel Buttons and Lights

3 received fax light

4 LCD screen

Adjusting the Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen

Parent topic: Using the Control Panel

power button and light

home button

help button

Adjusting the Control Panel Position

You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.

Parent topic: Control Panel Buttons and Lights

The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings

2 Menu options

3 Select a tab to view different options and settings

4 Setting options

5 Select to perform an action

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays the maintenance box status screen.

Displays the network connection status; select the icon to set up or change your network connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network connection issue.

• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.

Icons Description

Parent topic: Control Panel Buttons and Lights

Navigating the LCD Screen

Follow these guidelines to navigate and use the menus on the LCD screen.

Tap or press the screen to select an item or icon

Flick the screen to scroll swiftly

Slide your finger across the screen to move items

Close or open your fingers across the screen to zoom in or zoom out on a preview image

Displays the Fax Data Information screen.

Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information.

There is a problem with the indicated setting; select the icon for information on resolving the problem.

Starts the print, copy, scan, or fax function.

To change a setting, tap anywhere on the setting.

To enter a value in a field, tap the field to display the on-screen keyboard.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

On-screen keyboard

1 Displays the character count

2 Moves the cursor left or right

3 Switches between uppercase and lowercase characters

4 Switches between characters and numbers or symbols

5 Displays a list of common domain names to choose from

6 Enters a space

7 Select when you are finished

8 Deletes the previous character

Numeric keypad

1 Cancels entry and closes the keypad

2 Enters a dash

3 Select when you are finished

4 Enters a space

5 Clears the entered number

6 Deletes the previous number

Parent topic: Using the Control Panel

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

1. Press the help button.

You see a screen like this:

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

While viewing the topics, you may see screens like this:

1 Displays the current step number and the total number of steps

2 Select the left arrow to view the previous step

3 Indicates your overall progress through the animation

4 Select the right arrow to view the next step

Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Scroll down and select Language.

6. Select a language.

7. Press the home button to return to the home screen.

Parent topic: Using the Control Panel

Selecting the Date and Time

Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Date/Time Settings.

6. Select Daylight Saving Time.

7. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

8. Select Date/Time.

9. Select the date format you want to use.

10. Use the numeric keypad to enter the current date, then select OK.

11. Select the time format you want to use.

12. Use the numeric keypad to enter the current time, then select OK.

13. Select Time Difference.

14. Use the + and - buttons to enter the time difference between your time zone and UTC (Coordinated Universal Time), then select OK.

15. Press the home button to return to the home screen.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Country/Region.

6. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

7. If the setting is correct, select Yes. (If not, select No and retry.)

8. Press the home button to return to the home screen.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Sound.

6. Do one of the following:

• To mute all control panel sounds, turn the Mute setting on.

• To select a specific sound level, select Normal Mode or Quiet Mode.

Note: You can also select the icon on the home screen to switch between Normal Mode and Quiet Mode.

7. Select Quiet Mode > Button Press.

8. Select the – or + icon to decrease or increase the sound.

9. Select OK to exit.

10. Press the home button to return to the home screen.

Note: You can also adjust the level for various product functions.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access to your product from a USB-connected computer. This restricts non-network access to the product.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Printer Settings.

5. Scroll down and select PC Connection via USB.

6. Select Disable.

7. Select Yes to restart the printer.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select LCD Brightness.

6. Select the – or + icon to decrease or increase the brightness.

7. Select OK to exit.

8. Press the home button to return to the home screen.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and set Operation Time Out to Off.

6. Press the home button to return to the home screen.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Automatic Document Feeder (ADF) cover

2 ADF input tray

3 ADF edge guide

4 ADF document support

5 ADF output tray

1 Document cover

2 Scanner glass

3 Control panel

4 Paper cassette cover

1 Paper support

2 Edge guide

3 Paper tray (rear paper feed)

4 Output tray

5 Paper cassette

6 Edge guide

7 Paper guide extension

Parent topic: Product Parts Locations

Product Parts - Inside

1 Scanner unit

2 Print head

3 Transportation lock

4 Ink tank cover

5 Ink tank cap

6 Ink tank unit

Parent topic: Product Parts Locations

Product Parts - Back

1 Maintenance box cover

2 Rear cover

3 AC inlet

4 LAN (Ethernet) port

5 USB port

6 EXT port

7 LINE port

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Sleep Timer.

6. Select the + and – icons to increase or decrease the number of minutes.

Note: You can also press the minutes field and use the displayed numeric keypad to enter the number of minutes.

7. Select OK to exit.

8. Press the home button to return to the home screen.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Power Off Timer.

6. Select a time period between 30minutes and 12h (12 hours).

7. Press the home button to return to the home screen.

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Related tasks

Using AirPrint Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Web Service Settings.

5. Select Epson Connect Services.

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related references

Paper Source Settings Options

Related topics

Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant. Depending on which voice assistant you use, you can ask your product to print photos, calendars, recipes, photo props, and more. Click here for more information.

1. Connect your product to your network. See the link below.

2. Do one of the following:

• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See

the link below to activate it from the product control panel.

• Siri: Download and install the Epson iPrint app then select your product. See the link below for

instructions.

3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature.

Now you are ready to print with your voice and your Epson product.

Parent topic: Product Basics

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

You see a screen like this:

6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name and enable the password setting to enter the password.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select 123#.

• To enter a space, select .

• To finish entering your network name or password, select OK.

7. Select the Enter Password field and use the displayed keyboard to enter your network password.

8. When you are finished, confirm the displayed network settings and select Start Setup to begin setup.

9. If setup was successful, select Print Check Report to print a network setup report or select OK to exit.

10. Press the home button to return to the home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related tasks

Printing a Network Status Sheet

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Connecting to a Mobile Device Enabling Wi-Fi Direct Mode (Simple AP) Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Connecting to a Mobile Device

You can connect a mobile device directly to the printer without a wireless router or access point.

Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the printer.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

You see this screen:

5. Do one of the following:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen.

• For Android devices, select Android. Open the Epson iPrint app on your device and select the

printer displayed on the LCD screen. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen, then enter the password shown.

6. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup.

The Wi-Fi Direct icon displayed on the LCD screen indicates if Wi-Fi Direct is enabled on the product.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Start Setup again.

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the displayed password.

Note: You can also scan the QR Code on the LCD screen to view online setup instructions.

7. When you are finished, scroll down on the product's LCD screen and select OK.

8. Press the home button to return to the home screen.

The Wi-Fi Direct icon displayed on the LCD screen indicates if Wi-Fi Direct is enabled on the product. If your device is not connected, repeat step 6 and make sure you enter the password correctly.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Direct Mode Setup

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

You see this screen:

6. Press the down arrow and do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select 123#.

• To enter a space, select .

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the home screen.

Computers and wireless devices can now access the product using the new network name and password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you press Start Setup within two minutes of activating WPS on your router.

7. Press the home button to return to the home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home button, if necessary.

3. Select Settings.

You see a screen like this:

4. Select General Settings.

5. Select Network Settings.

6. Select Network Status.

7. Select Print Status Sheet.

8. Select Print to print the status sheet.

9. Press the home button to return to the home screen.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Accessing the Web Config Utility

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home button, if necessary.

3. Select Settings.

You see a screen like this:

4. Select General Settings.

5. Select Network Settings.

6. Select Connection Check.

You see a screen like this:

7. Select Print Check Report > Print to print the network connection report.

8. Press the home button to return to the home screen.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

Also make sure you are connecting to the 2.4GHz band on your network and using the password for that band.

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Related tasks

Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Start Setup to disable Wi-Fi.

8. When finished, press the home button to return to the home screen.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassette Loading Paper in the Paper Tray Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings

Loading Paper in the Cassette

You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

1. Close the output tray, if necessary.

2. Open the paper cassette cover until it clicks.

3. Pull out the paper cassette until it stops.

Note: The paper cassette cannot be removed.

4. Squeeze the tab on the right edge guide and slide the edge guides outward.

5. Do one of the following:

• Insert paper in the cassette with the glossy or printable side facedown and slide it in until it stops.

• For legal- or 8.5 × 13 inches (216 × 330 mm) paper, extend the legal paper guide and load paper

using the guide line as shown.

• Insert up to 10 envelopes, printable side facedown and flap edge right, as shown.

Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette.

6. Slide the edge guides against the paper, but not too tightly.

Note: Make sure the paper fits under the tabs on the edge guides.

7. Slide the cassette back into the product until it stops.

8. Select the size and type of the paper you loaded on the product LCD screen. If your paper size is not displayed, select User Defined.

Note: If you are printing on letterhead, select Letterhead as the paper type. If you select Letterhead and you are printing on paper that is smaller than the printer driver setting, make sure you select the correct paper size setting or the printer may print beyond the edges of the paper. Two-sided printing is not available on letterhead paper.

9. Extend the output tray and open the paper stopper.

Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first and printable side facedown.

• Make sure the paper fits under the tabs on the edge guides and does not stick out from the rear of

the cassette.

• Do not load an envelope that is curled, folded, or too thin.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load

one envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Related tasks

Selecting the Default Paper Source Settings

Loading Paper in the Paper Tray

You can print documents on a variety of paper types and sizes from the paper tray (rear paper feed).

1. Pull out the paper support.

2. Slide the edge guides out all the way.

3. Do one of the following:

• Insert one sheet of paper printable side up and short edge first, in the center of the paper tray.

• Load one envelope in the center of the paper tray. Load it printable side up and flap edge left.

• Load one sheet of loose-leaf or other paper with holes facing as shown. You can load one sheet at

a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8.5 × 13 inches (216 × 330 mm), or Legal (8.5 × 14 inches [216 × 356 mm]).

Note: Two-sided printing is not available on hole-punched paper.

4. Slide the edge guides against the paper, but not too tightly.

5. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded. If your paper size is not displayed, select User

Defined.

Note: If you are printing on letterhead, select Letterhead as the paper type. If you select Letterhead

and you are printing on paper that is smaller than the printer driver setting, make sure you select the correct paper size setting or the printer may print beyond the edges of the paper. Two-sided printing is not available on letterhead paper.

Always follow these paper loading guidelines:

• Load only one sheet or envelope at a time.

• Load paper short edge first and printable side up.

• Load letterhead or pre-printed paper top edge first.

• If you have trouble loading an envelope, press it flat before loading it.

• Do not load an envelope that is curled, folded, or too thin.

• Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Related tasks

Selecting the Default Paper Source Settings

Paper Loading Capacity

Note: The output tray holds up to 100 sheets of plain paper facedown. Exceeding this limit can cause

paper to fall or a paper jam to occur. Remove printouts as necessary to keep the amount of paper in the output tray under 100 sheets.

Paper type Loading capacity

Cassette Paper tray (rear paper

feed)

Plain paper

Copy paper

Letterhead paper

High-quality plain paper

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size or smaller: 250 sheets

Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet

User-defined (3.5 × 5 inches [89× 127 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): 1 sheet

User-defined (2.1 × 3.4 inches [54 × 86 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): —

User-defined (7.2 × 10.1 inches [182 × 257 mm] to 8.5 × 11.7 inches [215.9 x 297 mm]): 1 sheet

Epson Bright White Pro Paper

200 sheets

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Epson Presentation Paper Matte 100 sheets

1 sheet

—

1 sheet

Epson Premium Presentation

20 sheets

Paper Matte

Epson Premium Presentation

1 sheet

Paper Matte Double-sided

Epson Ultra Premium

—

Presentation Paper Matte

Thick paper (25 to 68 lb [91 to 256 g/m²])

Envelopes 10 envelopes 1 envelope

Parent topic: Loading Paper

Related references

Paper Specifications

Double-sided Printing Capacity

You can print double-sided on the paper types and sizes listed here.

Paper type Size Double-sided printing capacity

Paper cassette Paper tray (rear

paper feed)

Plain paper

Copy paper

High-quality plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

You cannot print double-sided on the following paper types:

• Epson Presentation Paper Matte

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Ultra Premium Presentation Paper Matte

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm])

User-defined (7.2 × 10.1 inches [182 × 257 mm] to

8.5 × 11.7 inches [215.9 x 297 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

250 sheets 1 sheet

1 sheet

200 sheets

• Envelopes

Parent topic: Loading Paper

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• Plain paper

• Copier paper

• Epson Bright White Pro Paper

• Epson Bright White Premium Paper

• Epson Multipurpose Plus Paper

• Epson Presentation Paper Matte

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Ultra Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Ultra Premium Photo Paper Luster

• Epson Velvet Fine Art Paper

Borderless Paper Sizes

• 4 × 6 inches (102 × 152 mm)

• 5 × 7 inches (127 × 178 mm)

• 8 × 10 inches (203 × 254 mm)

• 16:9 wide (4 × 7.1 inches [102 × 181 mm])

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• 11 × 14 inches (279 × 356 mm)

• 11 × 17 inches (279 × 432 mm)

• A3 (11.7 × 16.5 inches [297 × 420 mm])

• User defined (3.5 × 5 inches to 11.7 × 47.2 inches [89 × 127 mm to 297 × 1200 mm])*

*Available only when printing from a computer.

Parent topic: Loading Paper

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Epson Presentation Paper Matte Letter (8.5 × 11 inches

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Ultra Premium Presentation Paper Matte

Parent topic: Loading Paper

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S450218-4 500

S450217-4 500

S041062 100

S041067 100

S041257

S042180

S041568 50

S041341 50

100

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letterhead paper Letterhead

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte Presentation Paper Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Envelopes Envelope

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Plain Paper / Bright White Paper

Premium Presentation Paper Matte

Parent topic: Loading Paper

Selecting the Paper Settings - Control Panel

You can change the default paper size and paper type using the control panel on the product.

Note: These settings appear automatically when paper is inserted if you set the Paper Setup Auto Display setting to On.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

You see this screen:

3. Select Paper Cassette

4. Select Paper Size.

5. Select the paper size you loaded.

6. Select Paper Type.

7. Select the paper type you loaded.

8. Press the home button to exit.

Paper or Media Type Settings - Control Panel

Parent topic: Loading Paper

Paper or Media Type Settings - Control Panel

For this paper Select this Paper Type setting

Plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letterhead paper Letterhead

Plain Paper

For this paper Select this Paper Type setting

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte Presentation Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Envelopes Envelope

Parent topic: Selecting the Paper Settings - Control Panel

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

3. Select Auto Error Solver and select one of these options:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a memory full error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select the Paper Source Settings options you want to use.

5. When you are finished, press the home button to exit.

Paper Source Settings Options

Prem. Matte

Parent topic: Loading Paper

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source

Available settings Description

Settings option

Paper Setting Various Select the paper size and type for each paper source

Paper Tray Priority

A4/Letter Auto Switching

Auto Select Settings

On Select On to give printing priority to paper loaded in the

Off

paper tray (rear paper feed slot)

On Select On to switch the selected paper size to match the

Off

loaded paper (Letter or A4) if the wrong size is selected

Copy Select the default paper source (Paper Cassette or Paper

Fax

Tray) for each function. If you select a specific paper source

for individual print jobs, this setting is disabled.

Other

Error Notice Paper Size Notice Select On for either of these settings to display an error

message when the selected paper type or size does not match the loaded paper

select the paper size and type when you load paper in the product.

Paper Setup Auto Display

Paper Type Notice

On Select On to automatically display a menu that lets you

Off

Note: If this setting is disabled, you cannot print using

AirPrint.

Parent topic: Selecting the Default Paper Source Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Related topics

Copying Scanning Faxing

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Legal (8.5 × 14 inches [216 × 356 mm]).

Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping.

Note: If you are placing an ID card on the scanner glass, position the card 0.19 inch (5 mm) from the corner of the scanner glass.

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass or you may damage the product.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.

Parent topic: Placing Originals on the Product

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.

Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.

Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > ADF.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the ADF document support.

2. Slide the ADF edge guide outward.

3. Fan your stack of originals and tap them gently on a flat surface to even the edges.

4. Insert the originals into the ADF faceup and short edge first.

Note: Do not load originals above the arrow mark on the ADF edge guide.

5. Slide the ADF edge guide against the originals, but not too tightly.

ADF Original Document Specifications

Parent topic: Placing Originals on the Product

Related references

Copying Options

Related topics

Copying Scanning Faxing

ADF Original Document Specifications

You can load original documents that meet these specifications in the ADF.

Paper type Paper size Paper weight Loading capacity

Plain paper Letter (8.5 × 11 inches

[216 × 279 mm])

17 to 24 lb (64 to 95 g/m²)

Approximately 35 sheets

A4 (8.3 × 11.7 inches [210 × 297 mm])

Legal (8.5 × 14 inches

10 sheets

[216 × 356 mm])

8.5 × 13 inches (216 × 330 mm)

Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner. Use the scanner glass for these types of originals:

• Photos

• Thermal paper

• Originals containing tape, staples, or paper clips

• Originals with carbon paper backing

• Originals that are bound

• Originals with labels, stickers, or sticky notes

• Ripped, curled, folded, deteriorated, or wrinkled originals

• Originals with holes

• Transparencies

• Originals that are cut in an irregular shape or with corners that are not right angles

Parent topic: Placing Originals in the Automatic Document Feeder

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos Copying ID Cards or Borderless Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.

1. Place your original document or photo on the scanner glass or in the ADF.

2. Load the paper you want to print on in the product.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. Select B&W or Color.

6. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99).

7. Change any of the displayed settings as necessary.

8. Select Advanced Settings to view and change additional copy settings, if necessary.

9. When you are ready to copy, select Copy.

Note: To cancel printing, select Cancel on the LCD screen.

Parent topic: Copying

Related references

Compatible Epson Papers Copying Options Paper Loading Capacity

Related topics

Loading Paper Placing Originals on the Product

Copying ID Cards or Borderless Photos

You can copy both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.

1. Load the paper you want to print on.

2. Place your card or photo on the scanner glass.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. Select the Advanced Settings tab.

6. Enable one of these options:

• ID Card Copy: Scan and copy both sides of an ID card onto one side of the paper.

• Borderless Copy: Copy a photo with borders and remove the borders from the copy.

7. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99).

8. Change any of the displayed settings as necessary.

9. When you are ready to copy, select Copy.

Note: To cancel printing, select Cancel on the LCD screen.

Parent topic: Copying

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Copy

Copying option Available settings Description

Color option B&W Select B&W to copy in black-and-white or Color to copy in

Color

color.

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,

1>2-Sided

also select the orientation and binding edge for your originals or copies.

Density selector Varying levels Adjusts the lightness or darkness of copies

Advanced Settings

Copying option Available settings Description

Paper Setting Various settings Select the paper size and the paper type

Reduce/Enlarge Actual Size Copies the original at its full size

45%->195% and

Automatically converts from one size to another

other conversions

Auto Fit Page Automatically sizes the image to fit the paper size you

selected

Original Size Various sizes Select the document size of your original

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

down and select the document orientation and layout order settings as necessary.

Quality Standard Select the quality for copying. Selecting High provides

higher quality printing, but the printing speed may be slower.

Original Orientation

High

Portrait Select the orientation of your original

Landscape

Remove Shadow Off Select On to remove the shadows in the background of the

original or in the center of booklet copies

Remove Punch Holes

Off Select On to remove the binding holes

Copying option Available settings Description

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

a sheet of paper

Borderless Copy Off Select On to copy without margins around the edges. The

image is enlarged a little to remove margins from the edges of the paper. Select how much to enlarge in the Expansion setting.

Clear All Settings

Yes Restore all copy settings to their defaults

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Locking Printer Settings - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

100

Epson EcoTank ET-15000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

Adjusting the Control Panel Position

The LCD Screen

Status Icon Information

Navigating the LCD Screen

Entering Characters on the LCD Screen

Viewing Animations

Changing LCD Screen Language

Selecting the Date and Time

Selecting Your Country or Region

Adjusting Control Panel Sounds

Preventing PC Connection via USB

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Android Printing Using the Epson Print Enabler

Using the Mopria Print Service

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Voice-activated Printing

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Connecting to a Mobile Device

Enabling Wi-Fi Direct Mode (Simple AP)

Modifying the Wi-Fi Direct Network Name or Password

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Loading Paper

Loading Paper in the Cassette

Loading Paper in the Paper Tray

Paper Loading Capacity

Double-sided Printing Capacity

Borderless Paper Type Compatibility

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings - Control Panel

Paper or Media Type Settings - Control Panel

Selecting the Default Paper Source Settings

Paper Source Settings Options

Placing Originals on the Product

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

ADF Original Document Specifications

Copying

Copying Documents or Photos

Copying ID Cards or Borderless Photos

Copying Options