Epson DS-530 II, DS-575W II, DS-770 II User Manual

DS-530 II/DS-575W II/DS-770 II User's
Guide

Contents

DS-530 II/DS-575W II/DS-770 II User's Guide............................................................................................. 7
Scanner Basics............................................................................................................................................ 8
Loading Originals...................................................................................................................................... 19
Wi-Fi Networking ....................................................................................................................................... 46
Scanner Parts Locations ...................................................................................................................... 8
Scanner Parts.................................................................................................................................. 9
User Replaceable Epson Scanner Parts ............................................................................................ 15
Changing the Power Off and Sleep Timer Settings ............................................................................ 16
Using the Epson Smart Panel Mobile App.......................................................................................... 18
Loading Originals in the Input Tray..................................................................................................... 19
Loading Multiple Sizes of Originals in the Input Tray ..................................................................... 26
Loading Plastic and Laminated Cards in the Input Tray ..................................................................... 33
Plastic and Laminated Card Specifications ................................................................................... 38
Loading Special Originals................................................................................................................... 38
Network Security Recommendations ................................................................................................. 46
Connecting to an Existing Wi-Fi Network .......................................................................................... 47
Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel................................. 48
Direct Wi-Fi Mode (AP Mode) Setup .................................................................................................. 50
Enabling a Direct Wi-Fi (AP Mode) Connection............................................................................. 51
Using WPS to Set Up a Direct Wi-Fi Connection ........................................................................... 51
Wi-Fi Protected Setup (WPS)............................................................................................................. 52
Using WPS PIN Mode to Connect to a Network ............................................................................ 53
Setting Up Network Scanning ............................................................................................................ 54
Determining the Scanner's IP Address .......................................................................................... 57
Disabling Wi-Fi Features .................................................................................................................... 57
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Restoring Default Network Settings.................................................................................................... 57
Scanning .................................................................................................................................................... 59
Starting a Scan................................................................................................................................... 59
Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................... 60
Assigning Start Button Settings or Scan Jobs - Mac ................................................................. 63
Starting a Scan Using the Epson Scan 2 Icon ............................................................................... 64
Starting a Scan from a Scanning Program..................................................................................... 66
Starting a Scan from a Smart Device............................................................................................. 68
Scanning with Simple Scan in Document Capture Pro - Windows ..................................................... 68
Scanning with Job Scan in Document Capture Pro - Windows .......................................................... 70
Scanning with Document Capture - Mac ............................................................................................ 71
Scanning in Epson Scan 2 ................................................................................................................. 75
Scanning Settings for Special Documents..................................................................................... 81
Image Format Options................................................................................................................... 82
Scan Resolution Guidelines ............................................................................................................... 83
Scanning Special Projects.................................................................................................................. 84
Scanning Two Originals onto One Sheet (Stitching Images) - Windows ....................................... 84
Scanning Multi-Page Originals as Separate Files - Windows ........................................................ 87
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ..................................... 89
Saving Scanned Documents as a Searchable PDF with Document Capture - Mac....................... 91
Saving a Scan as an Office Format File - Windows ....................................................................... 94
Saving a Scan as an Office Format File - Mac............................................................................... 96
Scanning to a SharePoint Server or Cloud Service - Windows.................................................... 100
Scanning to a SharePoint Server or Cloud Service - Mac ........................................................... 102
Using the Optional Flatbed Scanner Dock - Windows ......................................................................... 104
Flatbed Scanner Dock Parts ............................................................................................................ 104
Scanning from the Flatbed Scanner Dock........................................................................................ 105
Scanning from the Docked Flatbed Scanner ............................................................................... 105
Scanning from the ADF with the Flatbed Scanner Dock Attached............................................... 107
Cleaning the Flatbed Scanner Dock................................................................................................. 109
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Transporting the Flatbed Scanner Dock........................................................................................... 109
Cleaning and Transporting Your Scanner............................................................................................. 112
Cleaning Your Scanner .................................................................................................................... 112
Cleaning Inside Your Scanner.......................................................................................................... 112
Resetting the Number of Scans After Cleaning ........................................................................... 117
Replacing the Scanner Rollers......................................................................................................... 119
Resetting the Scanner Roller Counter ......................................................................................... 125
Transporting Your Scanner .............................................................................................................. 126
Solving Problems .................................................................................................................................... 130
Scanner Light Status........................................................................................................................ 130
Solving Scanning Problems ............................................................................................................. 133
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 133
Scanner Button Does Not Work as Expected .............................................................................. 134
Scanning Software Does Not Operate Correctly ......................................................................... 134
Cannot Start Epson Scan 2 ......................................................................................................... 135
Original Feeds Incorrectly in Scanner.......................................................................................... 136
Original Jams in Scanner............................................................................................................. 137
Paper Protection Does Not Work Correctly ................................................................................. 139
Scanning is Slow ......................................................................................................................... 140
Solving Network Scanning Problems ............................................................................................... 140
Cannot Scan Over a Network ...................................................................................................... 141
Scanner Cannot Connect to a Wireless Router ........................................................................... 142
Solving Scanned Image Quality Problems ....................................................................................... 143
Back of Original Image Appears in Scanned Image .................................................................... 143
Scanned Characters are Blurry ................................................................................................... 143
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 144
Ripple Patterns Appear in an Image ............................................................................................ 145
Spots or Lines Appear in All Scanned Images............................................................................. 145
Scanned Image is Cropped ......................................................................................................... 146
Resetting the Epson Scan 2 Settings .............................................................................................. 146
Solving Flatbed Scanner Dock Problems ......................................................................................... 147
Scanned Image Edges are Cropped ........................................................................................... 147
Line of Dots Appears in All Scanned Images............................................................................... 147
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Back of Original Image Appears in Scanned Document .............................................................. 148
Uninstall Your Scanner Software...................................................................................................... 148
Uninstalling Scanner Software - Windows................................................................................... 148
Uninstalling Scanner Software - Mac........................................................................................... 149
Where to Get Help (U.S. and Canada) ............................................................................................. 150
Where to Get Help (Latin America)................................................................................................... 151
Technical Specifications ........................................................................................................................ 153
Windows System Requirements ...................................................................................................... 153
Mac System Requirements .............................................................................................................. 153
General Specifications ..................................................................................................................... 154
Dimension Specifications ................................................................................................................. 155
Electrical Specifications ................................................................................................................... 156
Environmental Specifications ........................................................................................................... 158
Flatbed Scanner Dock Specifications (DS-530 II/DS-770 II) ............................................................ 158
Network Interface Specifications (DS-575W II) ................................................................................ 159
Safety and Approvals Specifications ................................................................................................ 160
Notices ..................................................................................................................................................... 163
Important Safety Instructions............................................................................................................ 163
Restrictions on Copying ................................................................................................................... 165
Default Delay Times for Power Management for Epson Products .................................................... 166
Binding Arbitration and Class Waiver ............................................................................................... 166
Trademarks...................................................................................................................................... 169
Copyright Notice............................................................................................................................... 170
libTIFF Software Acknowledgment.............................................................................................. 171
A Note Concerning Responsible Use of Copyrighted Materials................................................... 171
Copyright Attribution.................................................................................................................... 171
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DS-530 II/DS-575W II/DS-770 II User's Guide
Welcome to the DS-530 II/DS-575W II/DS-770 II User's Guide.
For a printable PDF copy of this guide, click here.
Note: Availability of products in this guide varies by country.
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Scanner Basics

See these sections to learn about the basic features of your scanner.
Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Using the Epson Smart Panel Mobile App

Scanner Parts Locations

See these sections to identify the parts on your scanner.
Scanner Parts Scanner Buttons and Lights
Parent topic: Scanner Basics
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Scanner Parts

Note: The illustrations show the DS-575W II, but the parts are the same for the DS-530 II and DS-770 II.
1 ADF (Automatic Document Feeder)
2 Edge guides
3 Input tray
4 Input tray extension
5 Output tray
6 Output tray extensions
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7 Stopper
1 Kensington security slot
2 USB 3.0 port
3 Power inlet
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1 Cover open lever
2 Scanner cover
3 Pickup rollers
4 Separation rollers
1 AC adapter
2 Power cord
3 USB 3.0 cable
Parent topic: Scanner Parts Locations
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Scanner Buttons and Lights

Buttons
DS-530 II/DS-770 II
1
2
3
4
5 start button
power button
double feed detection skip button
slow mode button
stop button
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DS-575W II
1
power button
2 Wi-Fi connect button
3
4
5
6
Wi-Fi button
double feed detection skip button
slow mode button
stop button
7 start button
13
Lights
DS-530 II/DS-770 II
1 ! error light
2
automatic feeding mode light
3 ready light
4
5
double feed detection skip light
slow mode light
14
DS-575W II
1
2
3 ! error light
4
5 ready light
6
7
Parent topic: Scanner Parts Locations
AP mode light
Wi-Fi light
automatic feeding mode light
double feed detection skip light
slow mode light

User Replaceable Epson Scanner Parts

U.S. and Canada: You can purchase optional accessories and replacement parts at epson.com (U.S.
sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help".
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Note: Availability of accessories varies by country.
Part Part number
Carrier sheet (5) B12B819051
Roller assembly kit B12B819671
Cleaning kit B12B819291
Flatbed scanner dock (DS-530 II/DS-770­II only)
Epson Perfection V19 (for use with scanner dock)
Epson Perfection V39 (for use with scanner dock)
Parent topic: Scanner Basics
Related references
Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)
B12B819011
B11B231201
B11B232201

Changing the Power Off and Sleep Timer Settings

You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically.
Note: The Power Off and Sleep Timer settings may not be available when you connect to the scanner over a network (ES-500W II) (DS-575W II).
1. Do one of the following to access the Epson Scan 2 Utility:
Windows 10: Click and select EPSON > Epson Scan 2 Utility.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
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2. Click the Power Save tab.
3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting.
4. Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting.
5. Select the length of time after which you want the scanner to automatically turn off when not in use as the AC power or AC adapter setting. You can also turn off the timer.
6. Turn on the Direct Power On setting if you want the scanner to turn on when it is connected to the power source, without pressing the power button.
7. Click Set to save the settings.
8. Close the Epson Scan 2 Utility.
Parent topic: Scanner Basics
17

Using the Epson Smart Panel Mobile App

Use this free Apple and Android app to scan with networked Epson products (DS-575W II).
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson Smart Panel and check the compatibility of your mobile device.
3. Download Epson Smart Panel from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson Smart Panel and select your Epson product, if necessary.
Now you are ready to scan with your mobile device and your Epson product.
Parent topic: Scanner Basics
Related tasks
Setting Up Network Scanning
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Loading Originals

Follow the instructions here to load your originals into the scanner.
Note: The illustrations show the DS-575W II, but the steps are the same for the DS-530 II and DS-770 II.
Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals

Loading Originals in the Input Tray

You can load originals that meet the document specifications in the input tray.
Caution: Do not load photos, valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals using an optional carrier sheet.
Note: Photos scanned using a document scanner may not have the same color depth as the original. Use a flatbed photo scanner with the optional flatbed scanner dock (DS-530 II/DS-770 II) to achieve the best color reproduction of photos.
The steps below describe loading originals of the same size. To load originals of multiple sizes at once, see the link at the end of these steps.
1. Open the input tray and pull up its extension.
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2. Pull out the output tray and its extension, and open the stopper.
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.
3. Slide the input tray edge guides all the way out.
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4. If you are loading a multi-page original, fan your stack of originals.
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
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6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance.
• If you are loading paper business cards, load up to 15 (DS-530 II/DS-575W II) or 30 (DS-770 II)
cards printed side down and long edge first into the input tray horizontally, and slide them in until they meet resistance.
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• If you are loading hole-punched originals, load them with the holes facing down or to the side as
shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
7. Slide the edge guides against the edges of the original.
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Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as
it enters into and ejects from the scanner as shown.
8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
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9. If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed.
If a paper feed error is detected, the Paper Protection feature stops the scanning process automatically to reduce damage to the original. To change the Paper Protection detection level, open the Epson Scan 2 Utility, click on the Scanner Setting tab, and select the desired level from the Paper Protection drop­down list.
Note: The Paper Protection feature does not prevent all documents from being damaged. Paper feed errors may not be detected depending on the paper feeding conditions.
Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications
Parent topic: Loading Originals
Related references
Original Document Specifications
Related topics
Scanning

Loading Multiple Sizes of Originals in the Input Tray

You can load originals of different sizes, paper types, and thicknesses at one time in the input tray. Just make sure they meet the original document specifications.
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Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This
may wrinkle or damage the original. Load these originals using an optional carrier sheet.
Note: Photos scanned using a document scanner may not have the same color depth as the original. Use a flatbed photo scanner with the optional flatbed scanner dock (DS-530 II/DS-770 II) to achieve the best color reproduction of photos.
1. Open the input tray and pull up its extension.
2. Pull out the output tray and its extension, and open the stopper.
Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper.
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3. Slide the input tray edge guides all the way out.
4. Load the originals in the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray.
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5. Slide the edge guides against the edges of the widest original.
6. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed.
Parent topic: Loading Originals in the Input Tray
Related topics
Scanning

Original Document Specifications

You can load original documents that meet these specifications in your scanner.
DS-530 II/DS-575W II
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Paper type Paper size Paper weight Loading capacity
Plain paper
Fine paper
Recycled paper
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
7 to 110 lb (27 to 413 g/m²)
A4 (8.3 × 11.7 inches [210 × 297 mm])
A5 (5.8 × 8.2 inches [148 × 210 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
B5 (7.2 × 10.1 inches [182 × 257 mm])
B6 (5 × 7.2 inches [128 × 182 mm])
A8 (2.1 × 2.9 inches [52 × 74 mm])
34 to 110 lb (127 to 413 g/m²)
Paper business cards Business cards Up to 56 lb
(210 g/m²)
21 lb (80 g/m²): 50 sheets
24 lb (90 g/m²): 43 sheets
28 lb (104 g/m²): 37 sheets
34 lb (127 g/m²): 31 sheets
42 lb (157 g/m²): 25 sheets
56 lb (209 g/m²): 19 sheets
68 lb (256 g/m²): 15 sheets
110 lb (413 g/m²): 9 sheets
Loading capacity may vary depending on the paper type.
15 cards loaded horizontally
DS-770 II
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