No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the
permission of Sam
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of
is a registered trademark of Intel Corporation.
®
Leer
and Silicon Graphics.
Leer
soware
without the
specic,
prior written
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introducing the Manuals.....................6
Marks and Symbols.........................6
Descriptions Used in this Manual...............6
Operating System References..................7
Important Instructions
Safety Instructions..........................8
Restrictions on Copying......................9
Scanner Basics
Part Names and Functions...................10
Buttons and Lights on the Control Panel.........12
Removing Jammed Originals from the Scanner. . 99
e Original Jams in the Scanner Frequently. . . 101
Detect Double Feed Does Not Work.........101
Paper Protection Does Not Work........... 102
Originals Get Dirty..................102
e
Scanning Takes a Long Time...............102
Scanned Image Problems...................103
Straight Lines Appear when Scanning from
ADF................................ 103
e Image Quality is Rough...............103
Colors Bleed.......................... 103
Expanding or Contracting the Scanned Image. . 104
Oset Appears in the Background of Images. . . 104
Text is Blurred.........................104
Moiré Patterns (Web-Like Shadows) Appear. . . 105
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................105
Text is Not Recognized Correctly when
Saving as a Searchable PDF................105
Cannot Solve Problems in the Scanned Image. . 106
Uninstalling and Installing Applications........ 107
Uninstalling Your Applications.............107
Installing Your Applications...............108
Where to Get Help
Technical Support Web Site..................113
Contacting Epson Support..................113
Before Contacting Epson................. 113
Help for Users in Europe..................113
Help for Users in Singapore............... 114
Help for Users in ailand................ 114
Help for Users in Vietnam.................114
Help for Users in Indonesia................115
Help for Users in Malaysia................ 116
Help for Users in India...................117
Help for Users in the Philippines............117
Technical Specications
General Scanner
Dimensional Specications..................110
Electrical
Scanner Electrical Specications............110
AC Adapter Electrical
Environmental Specications................110
System Requirements......................111
Specications
Specications
.................... 110
...............109
Specications
.........110
Standards and Approvals
Standards and Approvals for U.S. Models. . . . . . . .112
Standards and Approvals for European Models. . . 112
5
User's Guide
About This Manual
About This Manual
Introducing the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏ User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
❏ Screenshots for the applications are from Windows 10 or macOS Sierra. e content displayed on the screens
varies depending on the model and situation.
❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
6
User's Guide
About This Manual
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions and "Windows Server" is used to refer to
"Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows
Server 2008", "Windows Server 2003 R2", and "Windows Server 2003".
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system Service Pack 3
®
Wi n d o w s® XP Professional x64 Edition operating system Service Pack 2
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
Wi n d o w s Ser v e r® 2008 R2 operating system
®
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system Service Pack 2
®
7
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏ Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏ Do not use with wet hands.
❏ Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏
AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Use only the AC adapter that comes with your product. Using any other adapter could cause
shock, or injury.
❏ e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless
❏ Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏ When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
specied.
re,
electrical
❏ Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏ If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
8
User's Guide
Important Instructions
❏ Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as specically explained in the product’s guides.
❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏ Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Edge guidesFeeds originals straight into the scanner. Slide to the edges of the
originals.
Input trayLoads originals. Pull out the tray extension if originals are too big
for the input tray. This prevents paper from curling and causing
Input tray extension
Output trayHolds originals ejected from the scanner. Pull out the extension
Output tray extension
StopperPrevents ejected originals from falling o the extension tray. Adjust
paper jams.
tray to the length of the originals.
it to the length of the originals.
10
User's Guide
Back
Scanner Basics
Inside
A
B
C
Security slotInserts a security lock for theft prevention.
USB portConnects a USB cable.
DC inletConnects the AC adapter.
A
B
C
D
Scanner coverPull the cover open lever and open the scanner cover when
Cover open leverPull the cover open lever and open the scanner cover.
Pickup rollerFeeds originals. This needs to be replaced when the number of
Separation rollerFeeds originals separately one by one. This needs to be replaced
Related Information
& “Cleaning Inside the Scanner” on page 85
& “Replacing the Roller Assembly Kit” on page 89
cleaning inside of the scanner and removing jammed paper.
scans exceeds the service number of papers.
Replace both upper and lower rollers.
when the number of scans exceeds the service number of papers.
11
User's Guide
Scanner Basics
Buttons and Lights on the Control Panel
Buttons and Lights
A
B
C
D
E
Power buttonTurns the scanner on or o.
Power lightOn:The scanner is ready to be used.
Flashing:The scanner is scanning, waiting to scan, processing,
or sleeping.
O:The scanner cannot be used because the power is o
or an error has occurred.
Automatic Feeding Mode
light
Error lightAn error has occurred. See “Error Indicators” for more details.
Stop button❏ Cancels scanning.
Start button❏ Starts scanning.
The scanner is in Automatic Feeding Mode. Scanning starts when an
original is placed in the input tray.
❏ Finishes Automatic Feeding Mode.
❏ Press this when cleaning the inside of the scanner.
Related Information
& “Error Indicators” on page 13
& “Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
& “Cleaning Inside the Scanner” on page 85
12
User's Guide
Error Indicators
Scanner errors
IndicatorsSituationSolutions
Scanner Basics
Flashing
On
Flashing
Flashing
Flashing simultaneously
O
On
On
A paper jam or double feed occurred.Open the scanner cover, and then re-
The scanner cover is opened.Close the scanner cover.
A fatal error has occurred.Turn the power o and on again. If the
The scanner has started in recovery
mode because the rmware update
failed.
Related Information
& “Removing Jammed Originals from the Scanner” on page 99
move jammed originals. Close the cover to release the error. Load the originals again.
error continues to occur, contact your
local dealer.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the scanner with a USB cable. (During recovery
mode, you cannot update the rmware over a network connection.)
2. Visit your local Epson website for further instructions.
Page Separation Lever
Change the position of the page separation lever depending on the type of document you are going to scan.
13
User's Guide
Scanner Basics
Separation feedingYou should normally use separation feeding. Documents with
multiple pages are fed one sheet at a time.
Non Separation feedingUse this when scanning special documents such as folded
documents, plastic cards, carrier sheets, and so on.
Scanning is performed without separating the documents.
Information on Applications
section introduces the
is
Epson Web site.
soware
products available for your scanner. e latest
soware
can be installed at the
Epson Scan 2
Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to
start either as a standalone application or by using TWAIN-compliant application soware.
See the Epson Scan 2 help for details on using the application.
Document Capture Pro / Document Capture
Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms.
You can save scanned images to a
printer. You can also split documents by using separation information such as barcodes and automatically process
new les. is allows you to streamline the way electronic documents are handled, such as reading large
documents and making best use of network capabilities.
Document Capture Pro is for Windows only. For Mac OS, use Document Capture.
See the Document Capture Pro help (Windows) or Document Capture help (Mac OS) for details on using the
application.
specied
folder, send by email, and perform copying functions by linking to a
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Job:
When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.
By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting
the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel (Button
Assignment).
14
User's Guide
Scanner Basics
Separation Function:
You can automatically process complicated sorting or organizing by using a variety of detection methods such as
blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.
You can also sort multiple scanned images as separate les and save each le in specic folders by using these
methods or by setting specic pages.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
Note:
Windows Server operating systems are not supported.
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can
scan originals larger than A4 size with a carrier sheet by folding it in half.
Part name
Carrier SheetB12B813431
* You can only use the carrier sheet with the code.
Related Information
& “
Specications
& “Placing Large Size Originals with the Carrier Sheet” on page 35
& “Placing Irregular Shaped Originals” on page 38
& “Placing Photographs” on page 40
for Originals Using the Carrier Sheet” on page 19
Codes
*
15
User's Guide
Scanner Basics
Roller Assembly Kit Codes
Parts (the pickup roller and a separation roller) should be replaced when the number of scans exceeds the service
number. Use dedicated parts with the roller axis in blue. You can check the latest number of scans in Epson Scan 2
Utility.
*1 You cannot use any parts except for the codes specied.
*2 This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
Codes
*1
100,000
Life cycle
*2
Related Information
& “Replacing the Roller Assembly Kit” on page 89
“Resetting the Number of Scans” on page 93
&
16
User's Guide
Specications of Originals and Placing Originals
Specications of Originals and Placing
Originals
Specications
is section explains the specications and conditions of originals that can be loaded in the ADF.
of Originals
General Specications for Originals being Scanned
Type of OriginalThicknessSize
Plain paper
Fine paper
Recycled paper
Post card
Business card
Envelopes
Plastic cards complying with ISO7810
ID-1 type (with or without emboss)
Note:
❏ All originals must be at and straight at the leading edge.
50 to 209 g/m
Plastic cards: 1.24 mm (0.05 in.) or less
(including emboss)
Maximum (single sided): 215.9×3,048
mm (8.5×120 in.)
Maximum (double sided): 215.9×2,032
mm (8.5×80 in.)
Minimum: 50.8×50.8 mm (2.0×2.0 in.)
The loadable size varies depending on
the type of originals.
❏ Make sure
is from 5 mm or less than 30 mm, and B is 30 mm or more, the original may not be scanned successfully.
if
A
You cannot scan originals for which
Try to atten the curled originals before scanning.
❏ Even when the original meets the
or the scan quality may decline depending on the paper properties or quality.
is less than 5 mm, if the leading edge of the original is curled.
A
is 5 mm or more, and B is less than 30 mm.
A
specications
for originals that can be placed in the ADF, it may not feed from the ADF
17
User's Guide
Specications of Originals and Placing Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
SizeMeasurementThicknessPaper Type
Legal215.9×355.6 mm
(8.5×14 in.)
Letter215.9×279.4 mm
(8.5×11 in.)
A4210×297 mm
(8.3×11.7 in.)
B5182×257 mm
(7.2×10.1 in.)
A5148×210 mm
(5.8×8.3 in.)
B6128×182 mm
(5.0×7.2 in.)
50 to 209 g/mPlain paper
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 8 mm (0.31 in.)
80 g/m: 50 sheets
The loading capacity varies
depending on the paper type.
Thickness of the originals stack:
under 8 mm (0.31 in.)
50 g/m: 70 sheets
80 g/m: 50 sheets
130 g/m: 30 sheets
209 g/m: 15 sheets
The loading capacity varies
depending on the paper type.
*
A6105×148 mm
(4.1×5.8 in.)
A852×74 mm
(2.1×2.9 in.)
Business Card55×89 mm
(2.1×3.4 in.)
* You can rell the originals up to the maximum capacity during scanning.
210 g/mThickness of the originals stack:
Specications of Long Paper
e specication of long paper you can load into the scanner.
under 8 mm (0.31 in.)
15 sheets
18
User's Guide
Specications of Originals and Placing Originals
SizeThicknessPaper TypeLoading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length (single sided): 393.8 to 3048.0
mm
(15.5 to 120.0 in.)
Length (double sided): 393.8 to 2032.0
mm
(15.5 to 80.0 in.)
50 to 130 g/mPlain paper
Fine paper
Recycled paper
1 sheet
Specications of Receipts
e specications of receipts that you can load into the scanner.
SizeThicknessPaper TypeLoading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 76.2 to 393.7 mm
(3.0 to 15.5 in.)
50 to 130 g/mPlain paper
Fine paper
Recycled paper
Thermal paper
50 sheets
*
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 393.8 to 3048.0 mm
(15.5 to 120.0 in.)
*Thermal paper may not be successfully scanned.
50 to 130 g/mPlain paper
Fine paper
Recycled paper
Thermal paper
1 sheet
*
Specications of Plastic Cards
e specication of plastic card you can load into the scanner.
SizeCard TypeThicknessLoading CapacityLoading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing1.24 mm (0.05 in.) or
less
Without embossing1.00 mm (0.04 in.) or
less
1 cardHorizontal (Landscape)
1 card
Specications for Originals Using the Carrier Sheet
optional Carrier Sheet is a sheet designed to transport originals through the scanner. You can scan originals
e
that are larger than A4/Letter size, important documents or photos which must not damaged, thin paper, irregular
shaped originals, and so on.
e following table provides the conditions for using the Carrier Sheet.
19
User's Guide
Specications of Originals and Placing Originals
Typ eSizeThicknessLoading Capacity of
the Carrier Sheet
Originals that cannot be
loaded directly into the
scanner
*1Fold in half to set.
*2Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
*3The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm (11.7 in.) long. Otherwise, the length of the scanned image may be longer than intended as the
scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
*1
A3
A4
*1
B4
Letter
*1
Legal
B5
A5
B6
A6
A8
Custom size:
❏ Width: up to 431.8 mm (17 in.)
❏ Length: up to 297 mm (11.7 in.)
0.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
*2
*3
1 sheet
Related Information
& “Carrier Sheet Codes” on page 15
Specications of Envelopes
e specication of envelopes you can load into the scanner.
SizeMeasurementThicknessLoading Capacity
C6114×162 mm (4.49×6.38 in.)
(standard size)
DL110×220 mm (4.33×8.66 in.)
(standard size)
0.38 mm (0.015 in.) or less1 envelope
Types of Originals that Require Attention
e following types of originals may not be successfully scanned.
❏ Originals with an uneven surface such as letter head paper.
❏ Originals with crinkles or fold lines
❏ Original with labels or stickers
20
User's Guide
Specications of Originals and Placing Originals
❏ Curled originals
❏ Coated paper
❏ ermal paper
❏ Originals with punch holes
❏ Originals with folded corners
❏ ick originals
❏ Laminated cards
Note:
❏ To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately).
❏ Labels or stickers must be rmly stuck to the originals with no glue protruding.
❏ Try to atten the curled originals before scanning.
Related Information
& “Scanner Basics” on page 10
& “Maintenance” on page 85
Types of Originals that Must Not be Scanned
e following types of originals must not be scanned.
❏ Photos
❏ Photo paper
❏ Booklets
❏ Non-paper original (such as clear les, fabric, and metal foil)
❏ Originals with staples or paper clips
❏ Originals with glue attached
❏ Ripped originals
❏ Heavily wrinkled or curled originals
❏ Transparent originals such as OHP lm
❏ Originals with carbon paper on the back
❏ Carbon-less paper
❏ Originals with wet ink
❏ Originals with sticky notes attached
❏ Perforated originals
Note:
❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into
the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use
the Carrier Sheet (sold separately).
❏ Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
21
User's Guide
Specications of Originals and Placing Originals
Related Information
& “Photographs” on page 40
Placing Originals
Standard Size Originals
Specications of Standard Size Originals
e list of the standard size originals you can load on the scanner.
SizeMeasurementThicknessPaper Type
Legal215.9×355.6 mm
(8.5×14 in.)
Letter215.9×279.4 mm
(8.5×11 in.)
A4210×297 mm
(8.3×11.7 in.)
B5182×257 mm
(7.2×10.1 in.)
A5148×210 mm
(5.8×8.3 in.)
B6128×182 mm
(5.0×7.2 in.)
50 to 209 g/mPlain paper
Fine paper
Recycled paper
Loading Capacity
Thickness of the originals stack:
under 8 mm (0.31 in.)
80 g/m: 50 sheets
The loading capacity varies
depending on the paper type.
Thickness of the originals stack:
under 8 mm (0.31 in.)
50 g/m: 70 sheets
80 g/m: 50 sheets
130 g/m: 30 sheets
209 g/m: 15 sheets
The loading capacity varies
depending on the paper type.
*
A6105×148 mm
(4.1×5.8 in.)
A852×74 mm
(2.1×2.9 in.)
Business Card55×89 mm
(2.1×3.4 in.)
* You can
the originals up to the maximum capacity during scanning.
rell
210 g/mThickness of the originals stack:
under 8 mm (0.31 in.)
15 sheets
22
User's Guide
Specications of Originals and Placing Originals
Placing Standard Size Originals
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension.
❏ Make sure you pull out and extend the output tray extensions, and raise the stopper so that the ejected originals can
be stacked comfortably on the output tray.
❏ If originals bump into the output tray and fall from it, store the output tray and do not use it to stack the ejected
originals.
❏ If scanned images are still
the scanner on the edge of a table where the ejected originals can drop freely and you can catch them.
2.
Slide the edge guides on the input tray all the way out.
aected
by ejected originals hitting the surface below the scanner, we recommend placing
3.Lower the page separation lever.
23
User's Guide
Specications of Originals and Placing Originals
4.Fan the originals.
Hold both ends of the originals and fan them a few times.
5.Align the edges of the originals.
6.Load the originals into the input tray facing down with the top edge facing into the ADF.
Slide the originals into the ADF until they meet resistance.
Note:
Load business cards horizontally.
24
User's Guide
Specications of Originals and Placing Originals
7.Slide the edge guides to t the edge of the originals making sure there are no gaps between the originals and
the edge guides. Otherwise, the originals may be fed skewed.
Note:
When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or
facing down. Make sure that the edges of the punch holes do not have burrs or curls.
Long Paper
Specications of Long Paper
e specication of long paper you can load into the scanner.
SizeThicknessPaper TypeLoading Capacity
Width: 50.8 to 215.9 mm
(2.0 to 8.5 in.)
Length (single sided): 393.8 to 3048.0
mm
(15.5 to 120.0 in.)
Length (double sided): 393.8 to 2032.0
mm
(15.5 to 80.0 in.)
50 to 130 g/mPlain paper
Fine paper
Recycled paper
1 sheet
25
User's Guide
Specications of Originals and Placing Originals
Placing Long Paper
1.Open the input tray, and then slide out the output tray.
Note:
Do not extend the input tray extension and output tray extensions and do not raise the stopper.
2.Slide the edge guides on the input tray all the way out.
3.
Raise the page separation lever.
26
User's Guide
Specications of Originals and Placing Originals
4.Load the original straight into the input tray, facing down with the top edge facing into the ADF.
Slide the original into the ADF until it meets resistance.
5.Adjust the edge guides to t the edge of the long paper making sure there are no gaps between the edge of the
paper and the edge guides. Otherwise, the originals may be fed skewed.
27
User's Guide
Specications of Originals and Placing Originals
Note:
❏ You can scan single sided long paper up to 3,048 mm (120 inches) in length with a resolution of 300 dpi or less,
double sided long paper up to 2,032 mm (80 inches) with a resolution of 300 dpi or less.
❏ You need to specify the paper size in Epson Scan 2.
Select Auto Detect (Long Paper) to detect the size automatically.
To specify the paper size yourself, select Customize, and then select the size of the paper. To detect only the paper
length automatically, use Detect paper length.
❏ Support the long paper at the input side so that it does not drop out of the ADF, and the output side so that the
ejected paper does not fall from the output tray.
are three ways to specify the paper size in Epson Scan 2.
ere
Related Information
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Receipts
Specications of Receipts
e specications of receipts that you can load into the scanner.
SizeThicknessPaper TypeLoading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 76.2 to 393.7 mm
(3.0 to 15.5 in.)
50 to 130 g/mPlain paper
Fine paper
Recycled paper
Thermal paper
50 sheets
*
28
User's Guide
Specications of Originals and Placing Originals
SizeThicknessPaper TypeLoading Capacity
Width: 76.2 to 215.9 mm
(3.0 to 8.5 in.)
Length: 393.8 to 3048.0 mm
(15.5 to 120.0 in.)
*Thermal paper may not be successfully scanned.
50 to 130 g/mPlain paper
Placing Receipts
To place receipts, see the section on placing long paper.
Related Information
& “Placing Long Paper” on page 26
Plastic Cards
Specications of Plastic Cards
Fine paper
Recycled paper
Thermal paper
1 sheet
*
e specication of plastic card you can load into the scanner.
SizeCard TypeThicknessLoading CapacityLoading Direction
ISO7810 ID-1 Type
54.0×85.6 mm
(2.1×3.3 in.)
With embossing1.24 mm (0.05 in.) or
less
Without embossing1.00 mm (0.04 in.) or
less
1 cardHorizontal (Landscape)
1 card
29
User's Guide
Specications of Originals and Placing Originals
Placing Plastic Cards
1.Open the input tray, and then slide out the output tray and raise the stopper.
2.Slide the edge guides on the input tray all the way out.
3.Raise the page separation lever.
30
User's Guide
Specications of Originals and Placing Originals
4.Load the plastic cards into the input tray facing down with the top edge facing into the ADF.
Slide the plastic cards into the ADF until they meet resistance.
Important:
c
Do not load plastic cards vertically.
31
User's Guide
Specications of Originals and Placing Originals
5.Slide the edge guides to t the edge of the plastic cards.
Related Information
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Large Size Originals
Specications of Large Size Originals
By folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. You can also use
the Carrier Sheet sold separately.
SizeThicknessPaper TypeLoading Capacity
Up to A350 to 130 g/mPlain paper
Fine paper
Recycled paper
Up to A30.3 mm (0.012 in.) or less
(excluding the thickness of
the Carrier Sheet)
Plain paper
Fine paper
Recycled paper
1 sheet
1 carrier sheet
32
User's Guide
Specications of Originals and Placing Originals
Placing Large Size Originals
Placing Large Size Originals without the Carrier Sheet
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2.Slide the edge guides on the input tray all the way out.
3.Raise the page separation lever.
33
User's Guide
Specications of Originals and Placing Originals
4.Fold the original in half so that the side to be scanned is facing out, with the right side at the front, and then
load it into the input tray with the top edge facing into the ADF.
Slide the original into the ADF until it meets resistance.
Important:
c
Do not load the document with the open side facing down.
5.Slide the edge guides to t the edge of the document making sure there are no gaps between the document and
the edge guides. Otherwise, the document may be fed skewed.
Note:
❏ Clear Detect Double Feed in Epson Scan 2. See the Epson Scan 2 help for details.
❏ To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Le & Right from
Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details.
34
User's Guide
Specications of Originals and Placing Originals
Related Information
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Placing Large Size Originals with the Carrier Sheet
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2.
Slide the edge guides on the input tray all the way out.
3.Raise the page separation lever.
35
User's Guide
Specications of Originals and Placing Originals
4.Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier
sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
5.
Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6.Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
36
User's Guide
Specications of Originals and Placing Originals
Note:
❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏ To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Le & Right from
Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details.
❏ To use th e Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
❏ When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏ e leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original
approximately 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner
scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in Epson Scan 2.
❏ Only use the Carrier Sheet designed for your scanner.
Related Information
&
“Carrier Sheet Codes” on page 15
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Irregular Shaped Originals
Specications
By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly
shaped.
SizeThicknessLoading Capacity of the Carrier
Up to A40.3 mm (0.012 in.) or less
of Irregular Shaped Originals
Sheet
1 sheet
(excluding the thickness of the Carrier
Sheet)
37
User's Guide
Specications of Originals and Placing Originals
Placing Irregular Shaped Originals
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2.Slide the edge guides on the input tray all the way out.
3.Raise the page separation lever.
38
User's Guide
Specications of Originals and Placing Originals
4.Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of
the Carrier Sheet with the side to be scanned facing down.
5.Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6.Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
39
User's Guide
Specications of Originals and Placing Originals
Note:
❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏ If you cannot nd an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2,
select Auto Detect or select Customize to create a custom document size.
To use t he Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏ Only use the Carrier Sheet designed for your scanner.
Related Information
& “Carrier Sheet Codes” on page 15
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Photographs
Specications
By using the Carrier Sheet sold separately, you can scan photographs without worrying about them being
damaged.
SizeThicknessLoading Capacity of the Carrier
Up to A40.3 mm (0.012 in.) or less
of Photographs
Sheet
1 sheet
(excluding the thickness of the Carrier
Sheet)
Placing Photographs
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
40
User's Guide
Specications of Originals and Placing Originals
2.Slide the edge guides on the input tray all the way out.
3.Raise the page separation lever.
4.Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the
Carrier Sheet with the side to be scanned facing down.
41
User's Guide
Specications of Originals and Placing Originals
5.Load the Carrier Sheet into the input tray with the top edge facing into the ADF.
Slide the Carrier Sheet into the ADF until it meets resistance.
6.Slide the edge guides to t the edge of the Carrier Sheet making sure there are no gaps between the Carrier
Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
Note:
❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times.
❏ If you cannot nd an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2,
select Auto Detect or select Customize to create a custom document size.
To use t he Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically
scanned by applying Paper Skew in the Correct Document Skew setting.
❏ Do not leave photos inside the Carrier Sheet for a long time.
❏ Only use the Carrier Sheet designed for your scanner.
Related Information
& “Carrier Sheet Codes” on page 15
& “Required Settings for Special Originals in Epson Scan 2” on page 51
42
User's Guide
Specications of Originals and Placing Originals
Envelopes
Specications of Envelopes
e specication of envelopes you can load into the scanner.
SizeMeasurementThicknessLoading Capacity
C6114×162 mm (4.49×6.38 in.)
(standard size)
DL110×220 mm (4.33×8.66 in.)
(standard size)
0.38 mm (0.015 in.) or less1 envelope
Placing Envelopes
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
2.Slide the edge guides on the input tray all the way out.
43
User's Guide
Specications of Originals and Placing Originals
3.Raise the page separation lever.
4.Load the envelopes into the input tray facing down making sure that the opened edge (ap side) of the
envelope is facing to the side. For envelopes with the opened edge
the envelope with the opened edge (ap side) facing up.
side) on the shorter side, you can load
(ap
Slide the envelopes into the ADF until they meet resistance.
Important:
c
Do not load envelopes with adhesives on them.
44
User's Guide
Specications of Originals and Placing Originals
Note:
❏ Envelopes that are not opened by cutting sharply at the ap edge may not be scanned correctly.
❏ Envelopes that have not yet been sealed can be loaded with the ap open and facing up.
5.Slide the edge guides to t the edge of the envelopes making sure there are no gaps between the envelopes and
the edge guides. Otherwise, the envelopes may be fed skewed.
Note:
To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate on the Main Settings tab
in Epson Scan 2 before scanning. See the Epson Scan 2 help for details.
Related Information
& “Required Settings for Special Originals in Epson Scan 2” on page 51
Mixture of Originals
Specications
You can load a mixture of originals from A6 to A4 (or Letter) size. You can also load a mixture of paper types or
thickness.
Note:
❏ Depending on the combination of paper types or sizes, the originals may not be fed correctly and may be skewed or
jammed. We recommend that you check the scanned image if the original was skewed.
❏ Alternatively, you can scan originals of dierent paper sizes and types by loading them one by one using Automatic
Feeding Mode.
Related Information
& “Scanning
of Originals that are a Mixture of
Dierent
Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
Dierent
Sizes
45
User's Guide
Specications of Originals and Placing Originals
Placing a Mixture of Originals at Dierent Sizes
1.Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray
extension, and then raise the stopper.
Note:
To stop the originals from bumping into the output tray and falling o the tray, store the output tray and do not use it to
stack the ejected originals.
2.Slide the edge guides on the input tray all the way out.
3.Lower the page separation lever.
46
User's Guide
Specications of Originals and Placing Originals
4.Load the originals at the center of the input tray in descending order of paper size with the widest at the back
and the narrowest at the front.
Note:
❏ Load the originals into the input tray facing down with the top edge facing into the ADF.
❏ Slide the originals into the ADF until they meet resistance.
5.Slide the edge guides to t the edges of the widest original.
Related Information
&
“Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
47
User's Guide
Basic Scanning
Basic Scanning
Scanning Using Epson Scan 2
You can scan the originals using detailed settings that are suitable for text documents.
1.Place the original.
2.Start Epson Scan 2.
❏ Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2.
❏ Mac OS
Select Go > Applications > Epson
3.Make the following settings on the Main Settings tab.
Soware
> Epson Scan 2.
48
User's Guide
Basic Scanning
❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of
the originals.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
❏ ADF is set as the Document Source automatically.
❏ On the Main Settings tab, you can also make the following settings.
❏ Stitch Images: Select to stitch the images on the front and rear when scanning both sides of the original.
❏ Rotate: Select to rotate the original clockwise and scan it.
❏ Correct Document Skew: Select to correct the slant of the original.
❏ Add or edit pages aer scanning: Select to add dierent originals or edit (rotate, move, and delete) the scanned
pages aer scanning.
❏ Skip Blank Pages: Select to skip blank pages if there are any in the originals.
❏ Detect Double Feed: Select to display a warning when multiple originals are fed at the same time.
4.Make other scan settings if necessary.
❏ You can preview the scanned image of the rst side of the rst page of the originals. Load only the rst page
of your originals into the input tray and click the Preview button. e preview window opens, the
previewed image is displayed, and the page is ejected from the ADF.
Replace the ejected page together with the rest of the originals.
❏ On the Advanced Settings tab, you can make image adjustments using detailed settings which are suitable
for text documents, such as the following.
❏ Remove Background: Select to remove the background from the originals.
❏ Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏ Auto Area Segmentation: Select to make letters clear and images smooth when performing black and
white scanning for a document that contains images.
❏ Dropout: Select to remove the color specied from the scanned image, and then save it in grayscale or
black and white. For example, you can erase marks or notes you wrote in the margins with color pen
when scanning.
❏ Color Enhance: Select to enhance the color
specied
for the scanned image, and then save it in grayscale
or black and white. For example, you can enhance letters or lines that are in light colors.
Note:
Some items may not be available depending on other settings you made.
49
User's Guide
5.Set the le saving settings.
Basic Scanning
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Aer selecting the save
format, select Options from the list.
❏ File Name: Check the save le name displayed.
You c a n change s e tt ings f o r
❏ Folder: Select the save folder for the scanned image from the list.
You can select other folder or create a new folder by selecting Select from the list.
6.Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
7.Click Scan.
scanned image is saved to the folder you
e
Related Information
& “Placing Originals” on page 22
& “Epson Scan 2” on page 14
& “Setting a Resolution at Suits the Scanning Purpose” on page 51
& “Image Adjustment Features” on page 67
name by selecting Settings from the list.
le
(separation feeding). To scan special originals
specied.
(non separation feeding).
50
User's Guide
Basic Scanning
Required Settings for Special Originals in Epson Scan 2
You need to set certain items on the Main Settings tab in Epson Scan 2 when scanning special originals.
Type of OriginalRequired Settings
Plastic cards
Carrier Sheet
Large size originals
Long paper
Select Plastic Card (Landscape) from the Document Size list.
❏ To us e the Auto Detect function from the Document Size setting, select Carrier Sheet as the
Document Source.
❏ If you select Auto Detect from the Document Size list, paper skew in the original is
automatically corrected even if you select O in Correct Document Skew.
❏ If you select a other size than Auto Detect from the Document Size list, you can only use
Contents Skew when using Correct Document Skew.
Paper Skew is not applied when this is selected. When you select Paper and Contents Skew,
only contents skew is corrected.
❏ If you are scanning large originals that are folded without the Carrier Sheet, clear Detect
Double Feed.
❏ If the size of the original you want to scan is not on the Document Size list, select Customize to
open the Document Size Settings window. Next, create the size manually on the window.
If the size is not listed on the Document Size list, select Auto Detect (Long Paper) or select
Customize to create a custom document size.
Related Information
& “Placing Originals” on page 22
Setting a Resolution That Suits the Scanning Purpose
Advantages and Disadvantages of Increasing the Resolution
Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in
dpi (dots per inch). e advantage of increasing the resolution is that the details in the image become ne. e
disadvantage is that the
❏ File size becomes large
(When you double the resolution, the le size becomes about four times larger.)
❏ Scanning, saving, and reading the image takes a long time
❏ Sending and receiving emails or faxes takes a long time
❏ e image becomes too large to t the display or print on the paper
List of Recommended Resolutions to Suit Your Purpose
See the table and set the appropriate resolution for the purpose of your scanned image.
size becomes large.
le
51
User's Guide
Basic Scanning
PurposeResolution (Reference)
Displaying on a screen
Sending by email
Using Optical Character Recognition (OCR)
Creating a text searchable PDF
Printing using a printer
Sending by fax
Up to 200 dpi
200 to 300 dpi
200 to 300 dpi
Scanning Using Document Capture Pro (Windows)
is application allows you to perform various tasks such as saving the image to your computer, sending it by
email, printing, and uploading to a server or a cloud service. You can also use a variety of methods to sort the
documents into separate les, such as detecting barcodes or characters on the pages. You can also register scanning
settings for a job to simplify scanning operations.
See the Document Capture Pro help for details on the features.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
1.Start Document Capture Pro.
❏ Wind ows 1 0
Click the start button, and then select Epson Soware > Document Capture Pro.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wind ows 7
Click the start button, and then select All Programs > Epson Soware > Document Capture Pro.
Note:
You may need to select the scanner you want to use from the scanners list.
52
User's Guide
2.Click Job Settings.
Basic Scanning
e job list screen is displayed.
Note:
A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and
go to procedure 10.
3.Click New Job.
e Job Settings screen is displayed.
53
User's Guide
4.Set the Job Name.
Basic Scanning
5.Make scanning settings on the 1. Scan tab.
❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the
originals.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color you want to use to save the scanned image.
❏ Rotation: Select the rotation angle depending on the original you want to scan.
❏ Resolution: Select the resolution.
54
User's Guide
Basic Scanning
Note:
You can also adjust the image using following items.
❏ Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏ Correct Document Skew: Select to correct the slant of the original.
❏ Skip Blank Page: Select to skip blank pages if there are any in the originals.
❏ Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images.
6.
Click 2. Save, and then make the save settings.
❏ File Name: Set the
name for saving the scanned image. Click File Name Settings to add a time stamp or
le
le number counter to the le name.
❏ File Type: Select the save format from the list. Click Option to make detailed settings for the
❏ Browse: Select the save folder for the scanned image.
❏ Apply job separation: Select to make separation settings.
le.
55
User's Guide
Basic Scanning
7.Click 3. Send, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click Help for details on each item.
Note:
❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation
Website and install it before using this feature.
8.
Click OK to close the Job Settings screen.
9.Click OK to close the job list screen.
10. Place the original.
11.
Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
(separation feeding). To scan special originals
(non separation feeding).
56
User's Guide
12. Click the job icon.
Basic Scanning
selected job is performed.
e
13. Follow the on-screen instructions.
e scanned image is saved using the settings you made for the job.
Note:
You can scan the originals and send the scanned image without using the job. Click
click the destination to which you want to send the scanned image.
Related Information
& “Placing Originals” on page 22
& “Document Capture Pro / Document Capture” on page 14
& “Setting a Resolution at Suits the Scanning Purpose” on page 51
on the Scan and bar, and then
Scanning Using Document Capture (Mac OS)
is application allows you to perform various tasks such as saving the image to your computer, sending it by
email, printing, and uploading to a server or a cloud service. You can also register scanning settings for a job to
simplify scanning operations.
See the Document Capture help for details on the features.
Note:
Do not use the Fast User Switching function while using your scanner.
57
User's Guide
Basic Scanning
1.Start Document Capture.
Select Finder > Go > Applications > Epson Soware > Document Capture.
Note:
You may need to select the scanner you want to use from the scanners list.
2.Click .
Job List screen is displayed.
e
Note:
A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and
go to procedure 10.
58
User's Guide
3.Click the + icon.
Basic Scanning
e job setting screen is displayed.
4.Set the Job Name.
59
User's Guide
5.Make scanning settings on the Scan tab.
Basic Scanning
❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the
originals.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color you want to use to save the scanned image.
❏ Rotation: Select the rotation angle depending on the original you want to scan.
❏ Resolution: Select the resolution.
Note:
You can also adjust the image using following items.
❏ Text Enhancement: Select to make blurred letters in the original clear and sharp.
❏ Correct Document Skew: Select to correct the slant of the original.
❏ Skip Blank Page: Select to skip blank pages if there are any in the originals.
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User's Guide
Basic Scanning
6.Click Output, and then make the output settings.
❏ Save in: Select the save folder for the scanned image.
❏ Example of File Name: Display an example of the le name for the current settings.
❏
❏ Date: Add the date to the
❏ Ti me : Add the time to the le name.
❏ Page Counter: Add the page counter to the le name.
❏ File Type: Select the save format from the list. Click Options to make detailed settings for the le.
Character: Set a
Prex
prex
le
for the
name.
le
name.
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User's Guide
Basic Scanning
7.Click Destination, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click the ? (Help) icon for details on each item.
Note:
❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation
Website and install it before using this feature.
8.Click OK to close the job settings screen.
9.Click OK to close the Job List screen.
10. Place the original.
11.
Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
(separation feeding). To scan special originals
(non separation feeding).
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User's Guide
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12. Select the job from the pull down list, and then click the icon.
e selected job is performed.
13. Follow the on-screen instructions.
e scanned image is saved using the settings you made for the job.
Note:
You can scan the originals and send the scanned image without using the job. Click and make scanning settings,
and then click Scan. Next, click the destination to which you want to send the scanned image.
Related Information
& “Placing Originals” on page 22
& “Document Capture Pro / Document Capture” on page 14
& “Setting a Resolution at Suits the Scanning Purpose” on page 51
Enabling a Job to Run from the Control Panel (Button
Assignment)
By registering a series of operations in advance as a job using Document Capture Pro (Windows) or Document
Capture (Mac OS), you can perform all of the operations by simply selecting the job.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
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User's Guide
Basic Scanning
Assigning a Job to the Control Panel (Windows)
Explains how to assign a job to the scanner’s control panel in Document Capture Pro. See the Document Capture
Pro help for details on the features.
1.Start Document Capture Pro.
2.Click Job Settings on the top screen
e Job List is displayed.
3.Click Button Assignment.
e Button Assignment screen is displayed.
4.Select the job you want to run on the control panel from the pull-down menu.
5.Click OK to return to the Job List screen.
e job is assigned to the scanner’s control panel.
6.Click OK to return to the top screen.
Related Information
& “Scanning Using Document Capture Pro (Windows)” on page 52
& “Scanning Using a Scanner Button” on page 65
Assigning a Job to the Control Panel (Mac OS)
Explains how to assign a job to the scanner’s control panel in Document Capture. See the Document Capture help
for details on the features.
1.Start Document Capture.
2.
Click the
e Job List window is displayed.
3.Click the
icon on the main window.
icon and select Event Settings.
4.Select the job you want to run on the control panel from the pull-down menu.
5.Click OK to return to the Job List window.
e job is assigned to the scanner’s control panel.
6.Click OK to return to the main window.
Related Information
& “Scanning Using Document Capture (Mac OS)” on page 57
& “Scanning Using a Scanner Button” on page 65
64
User's Guide
Basic Scanning
Scanning Using a Scanner Button
You can scan using the button on your scanner.
Note:
❏ Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly.
❏ When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign
the job to a button on the scanner and run the job by pressing it.
1.Place the original.
2.Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
]
3.Press the
Note:
When using Document Capture Pro (Windows) or Document Capture (Mac OS), the product starts the job that was
assigned in the Job Settings window.
Related Information
& “Placing Originals” on page 22
& “Buttons and Lights” on page 12
& “Scanning Using Document Capture Pro (Windows)” on page 52
& “Scanning Using Document Capture (Mac OS)” on page 57
button.
(separation feeding). To scan special originals
(non separation feeding).
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User's Guide
Advanced Scanning
Advanced Scanning
Scanning
Dierent
Sizes or Types of Originals One by
One (Automatic Feeding Mode)
You can scan dierent sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the
scanner starts scanning automatically when originals are loaded in the ADF.
1.Start Epson Scan 2.
2.Select Automatic Feeding Mode on the Main Settings tab.
3.Make other settings for scanning on the Epson Scan 2 main window.
4.Click Scan.
Automatic Feeding Mode starts.
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User's Guide
Advanced Scanning
light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your
e
computer.
5.Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
6.Adjust the edge guides, and then place the original in the ADF until it is fed automatically into the ADF.
Scanning starts automatically.
7.Aer scanning stops, place the next original in the ADF.
Repeat this procedure until you have scanned all originals.
Note:
Make sure that the page separation lever is set correctly before placing originals.
8.Aer you have scanned all originals, press the button on the scanner to close Automatic Feeding Mode.
Note:
❏ You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed
on your computer.
❏ You can make timeout settings to nish Automatic Feeding Mode.
Select Settings on the Document Source list to open the Document Source Settings window. Set AutomaticFeeding Mode Timeout (minutes) on the window.
e scanned image is saved to the folder you specied.
(separation feeding). To scan special originals
(non separation feeding).
Related Information
& “Placing Originals” on page 22
Creating Scanned Images to Suit Your Needs
Image Adjustment Features
You can adjust scanned images using the features on the Advanced Settings tab in Epson Scan 2.
Except for a few features, you can check the adjustment results in the preview window.
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User's Guide
Advanced Scanning
Note:
❏ Some items may not be available depending on other settings you made.
❏ Depending on the original, the scanned images may not be adjusted correctly.
Related Information
& “Remove Background” on page 69
You can remove the background of the originals.
& “Text Enhancement” on page 69
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
& “Auto Area Segmentation” on page 70
You can make letters clear and images smooth when performing black and white scanning for a document that
contains images.
& “Dropout” on page 70
You can remove the color specied from the scanned image, and then save it in grayscale or black and white. For
example, you can erase marks or notes you wrote in the margins with color pen when scanning.
& “Color Enhance” on page 70
You can enhance the color specied for the scanned image, and then save it in grayscale or black and white. For
example, you can enhance letters or lines that are in light colors.
& “Brightness” on page 71
You can adjust the brightness for the whole image.
& “Contrast” on page 71
You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter,
and the dark areas become darker. On the other hand, if you lower the contrast, the dierences between the
bright and dark areas of the image are less dened.
& “Gamma” on page 71
You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or
too dark, you can adjust the brightness.
& “reshold” on page 72
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User's Guide
Advanced Scanning
You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
& “Unsharp Mask” on page 72
You can enhance and sharpen the outlines of the image.
& “Descreening” on page 72
You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a
magazine.
& “Edge Fill” on page 73
You can remove the shadow created around the scanned image.
& “Remove Punch Holes” on page 73
You can remove the shadows of holes on the scanned image when scanning originals with punched holes.
& “Dual Image Output (for Windows Only)” on page 73
You can scan once and save two images with dierent output settings at the same time.
Image Option
You can select the eect for the scanned image.
Remove Background
You can remove the background of the originals.
You can select the level of the
you can remove the background color of the originals, such as colored papers, or papers discolored by sunlight or
time.
To use this feature, the background color of the originals should be the lightest color in the originals, and should be
uniform. is feature is not applied correctly if there are patterns in the background, or there are text or
illustrations which are a lighter color than the background.
Note:
feature is not available when you select the Main Settings tab > Image Type > Black & White.
is
by selecting the Main Settings tab > Image Type > Color. If you select High,
eect
Text Enhancement
You can make blurred letters in the original clear and sharp. You can also reduce the oset or unevenness of the
background.
When you select the Main Settings tab > Image Type > Color or Grayscale, you can select the level of the eect
from Standard or High
When you select the Main Settings tab > Image Type > Black & White, the Settings button is available which
allows you to make detailed settings for the level of the eect in the Text Enhancement Settings screen.
Note:
To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
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User's Guide
Advanced Scanning
Auto Area Segmentation
You can make letters clear and images smooth when performing black and white scanning for a document that
contains images.
You can adjust the quality of the image part of the original from Brightness and Contrast.
Note:
❏ You can only make settings for this feature when selecting the Main Settings tab > Image Type > Black & White.
❏ To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
Dropout
You can remove the color specied from the scanned image, and then save it in grayscale or black and white. For
example, you can erase marks or notes you wrote in the margins with color pen when scanning.
If you select Customize from the color list in Dropout, you can make settings for the color you want to remove
while checking the preview window (for Windows only).
Note:
feature is not available when selecting the Main Settings tab > Image Type > Auto or Color.
is
Color Enhance
You can enhance the color
specied
example, you can enhance letters or lines that are in light colors.
for the scanned image, and then save it in grayscale or black and white. For
If you select Customize from the color list in Color Enhance, you can make settings for the color you want to
enhance while checking the preview window (for Windows only).
Note:
is feature is not available when selecting the Main Settings tab > Image Type > Auto or Color.
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User's Guide
Advanced Scanning
Brightness
You can adjust the brightness for the whole image.
Note:
is feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
Advanced Settings tab.
Contrast
You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter, and
the dark areas become darker. On the other hand, if you lower the contrast, the
dark areas of the image are less
Note:
feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
is
Advanced Settings tab.
dened.
dierences
between the bright and
Gamma
You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or
too dark, you can adjust the brightness.
Note:
feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the
is
Advanced Settings tab.
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User's Guide
Advanced Scanning
Threshold
You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area
becomes larger. Decrease the threshold, the white color area becomes larger.
Note:
feature may not be available depending on the settings on the Main Settings tab > Image Ty pe or the settings on the
is
Advanced Settings tab.
Unsharp Mask
You can enhance and sharpen the outlines of the image.
Note:
is feature is not available when selecting the Main Settings tab > Image Type > Black & White.
Descreening
You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
To check for moiré patterns, display the image at 100 % (1:1). If the displayed image is zoomed out, the image
appears rough and may look like it has moiré patterns.
Note:
❏ To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
❏
feature is not available when selecting the Main Settings tab > Image Type > Black & White.
is
❏e
❏
is
of this feature cannot be checked in the preview window.
eect
feature
the sharpness of the scanned image.
soens
72
User's Guide
Advanced Scanning
Edge Fill
You can remove the shadow created around the scanned image.
For double-sided scanning, the settings for the edge ll range are mirror-reversed for the back of the original.
If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge ll ranges for the top,
bottom, le, and right.
Note:
e eect of this feature cannot be checked in the preview window.
Remove Punch Holes
You can remove the shadows of holes on the scanned image when scanning originals with punched holes.
You can remove the shadows of round or square punch holes that are within a range of 20 mm (0.79 in.) from the
edges of the original.
Note:
❏ is feature is only available when you are scanning white or light colored originals.
❏ Depending on the scanned originals, the shadows of the punch holes may not be removed.
❏ e eect of this feature cannot be checked in the preview window.
Dual Image Output (for Windows Only)
You can scan once and save two images with
dierent
output settings at the same time.
e Settings for Output 2 screen is displayed when you select On or Settings. Change the settings for the second
scanned image (image 2).
Saving as a Searchable PDF
You can save the scanned image as a Searchable PDF. is is a PDF in which searchable text data is embedded.
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User's Guide
Advanced Scanning
Note:
❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned
image.
❏
feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac
is
OS) is installed.
1.
Place the original.
2.Start Epson Scan 2.
3.Make settings for each item on the Main Settings tab.
4.
Click Preview.
5.Place the ejected original again when using the ADF.
6.Check the preview, and make other settings on the Advanced Settings tab if necessary.
Select Searchable PDF from the Image Format list.
7.
8.Select Options from the Image Format list to open the Image Format Options window.
9.Select the Te x t tab on the Image Format Options window.
10. Check that the language of the original is selected in the Tex t L an guage list.
11.
Click OK to close the Image Format Options window.
12.
Check the save le name displayed in File Name.
13. Select the save folder for the scanned image from the Folder list.
14. Click Scan.
scanned image is saved as a Searchable PDF.
e
Related Information
& “Scanning Using Epson Scan 2” on page 48
& “Placing Originals” on page 22
“Text is Not Recognized Correctly when Saving as a Searchable PDF” on page 105
&
Saving as an Oce Format File (for Windows Only)
You can save the scanned image as a Microso® Oce format le using Document Capture Pro.
You can select the following formats.
❏
Microso®
❏ Microso® Excel® (.xlsx)
❏ Microso® PowerPoint® (.pptx)
Note:
is feature is only available when the EPSON Scan OCR component is installed.
Word ( .docx)
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User's Guide
1.Place the original.
2.Start Document Capture Pro.
Advanced Scanning
3.Click
If you have already displayed the destination screen, skip this procedure.
on the Scan and bar to display the destination screen.
4.
Click Scan Settings to display the Scan Settings screen.
5.Make the scanning settings, and then click OK.
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User's Guide
Advanced Scanning
6.Click one of the destination icons.
Scanning starts. Aer scanning, the Save Settings window or Tran sfe r Set tin gs window is displayed.
7.Select the
8.Click Option to display the optional settings window.
9.Make settings for each item in the window, and then click OK.
10. Make other settings on the Save Settings window or the Transfer Settings window, and then click OK.
e scanned image is saved as an Oce format le.
Related Information
& “Scanning Using Document Capture Pro (Windows)” on page 52
& “Placing Originals” on page 22
Oce
format
you want to save as from the File Type list.
le
Setting a Job (Scan, Save, and Send)
When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send.
By registering a series of operations in advance as a job using Document Capture Pro (Windows) or Document
Capture (Mac OS), you can perform all of the operations by simply selecting the job.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Creating and Registering a Job (Windows)
Explains how to set a job in Document Capture Pro. See the Document Capture Pro help for details on the
features.
1.Start Document Capture Pro.
2.
Click Job Settings on the top screen.
e Job List is displayed.
3.Click New Job.
e Job Settings screen is displayed.
4.Make job settings on the Job Settings screen.
❏ Job Name: Enter the name of the job you want to register.
❏ Scan Settings: Make scan settings such as the size of the originals or the resolution.
❏ Save Settings: Set the saving destination, the saving format, the naming rules of the les, and so on. You
can sort and save continued scanned images automatically by using detection methods such as blank pages
inserted between the originals or barcodes on the originals.
❏ Destination Settings: Select the destination of the scanned images. You can send them by email or forward
them to an FTP server or Web server.
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5.Click OK to return to the Job List screen.
created job is registered in the Job List.
e
6.Click OK to return to the top screen.
Related Information
& “Document Capture Pro / Document Capture” on page 14
& “Scanning Using Document Capture Pro (Windows)” on page 52
Creating and Registering a Job (Mac OS)
Explains how to set a job in Document Capture. See the Document Capture help for details on the features.
1.Start Document Capture.
2.Click the
e Job List window is displayed.
3.Click the + icon.
e Job Settings window is displayed.
4.
Make the job settings on the Job Settings window.
❏ Job Name: Enter the name of the job you want to register.
❏ Scan: Make scan settings such as the size of the originals or the resolution.
❏ Output: Set the saving destination, the saving format, the naming rules of the les, and so on.
❏ Destination: Select the destination of the scanned images. You can send them by email or forward them to
an FTP server or Web server.
5.Click OK to return to the Job List window.
e created job is registered in the Job List.
6.Click OK to return to the main window.
Related Information
icon on the main window.
& “Document Capture Pro / Document Capture” on page 14
& “Scanning Using Document Capture (Mac OS)” on page 57
Separation Feature (for Windows Only)
You can use the separation feature when using Document Capture Pro.
By entering barcode or text information, you can automatically identify and separate or sort complicated
documents using the barcode information on the document, or by inserting blank pages in between pages in a
document.
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User's Guide
Advanced Scanning
When scanning multiple documents and using separator information or a specied number of pages to separate
the document into multiple
each separated
les,
can be saved to a
le
specic
folder.
For example, you can make separation settings such as the following.
Note:
Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
Split the data every three pages and save as multi-page PDFs (xed pages)
Enter barcode information and save as multi-page PDFs
5
4
3
2
1.2
1.0
0.8
0.6
0.4
0.2
0.0
1
Enter barcode information and separate into folders
5
4
3
2
1.2
1.0
0.8
0.6
0.4
0.2
0.0
1
5
4
3
2
1.2
1.0
0.8
0.6
0.4
0.2
0.0
1.2
1.0
0.8
0.6
0.4
0.2
0.0
1
5
4
3
2
1
5
4
3
2
1
1.2
1.0
0.8
0.6
0.4
0.2
0.0
5
4
3
2
1
1.2
1.0
0.8
0.6
0.4
0.2
0.0
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User's Guide
Advanced Scanning
Sorting and Saving Scanned Images into a Separate Folder
You can sort scanned images automatically and save them to a separate folder using Document Capture Pro.
To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the
originals or barcodes on the originals.
1.Place the originals including indicators, such as blank pages, between the pages where you want to separate the
scanned images.
2.Start Document Capture Pro.
3.Click Job Settings.
4.Click New Job.
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User's Guide
5.Set the Job Name.
Advanced Scanning
6.Make scanning settings on the 1. Scan tab.
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User's Guide
Advanced Scanning
7.Click 2. Save, make the save settings, and then select Apply job separation.
8.Click Separation Settings.
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User's Guide
Advanced Scanning
9.Select Separator on the Job Separation Settings screen.
❏ Fixed Page: Select to separate by each specied page and split into les.
❏ Blank Page: Select to separate by detecting blank pages.
❏ Barcode: Select to separate by detecting barcodes.
❏ OCR: Select to detect characters using OCR (Optical Character Recognition) and separate accordingly.
❏ Patch Code: Select to separate by detecting the Patch Code.
10. Set detailed settings for separation, and then click OK.
Settings for separation vary depending on the Separator you selected. For details on the settings for
separation, click Help on the window and see the help for Document Capture Pro.
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User's Guide
Advanced Scanning
11. Click 3. Send, and then select the Destination.
Destination setting items are displayed according to the destination you selected. Make detailed settings as
necessary. Click Help for details on each item.
12. Click OK to close the Job Settings screen.
13. Click OK to close the job list screen.
e separation job is created.
14. Make sure the page separation lever on the scanner is set correctly.
To scan normal originals such as A4 paper, set the lever to
such as folded documents, plastic cards, or carrier sheets, set the lever to
(separation feeding). To scan special originals
(non separation feeding).
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User's Guide
15. Click the job icon.
Advanced Scanning
separation job is performed.
e
16. Follow the on-screen instructions.
e scanned image is separated and saved using the settings you made for the job.
Related Information
& “Scanning Using Document Capture Pro (Windows)” on page 52
& “Placing Originals” on page 22
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User's Guide
Maintenance
Maintenance
Cleaning Outside the Scanner
Wipe o any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water.
Important:
c
❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏ Do not let water get inside the product.
❏ Never open the scanner case.
1.Press the P button to turn o the scanner.
2.Unplug the AC adapter from the scanner.
3.
Clean the outer case with a cloth dampened with mild detergent and water.
could cause a malfunction to occur.
is
Cleaning Inside the Scanner
Aer using the scanner for a while, paper and room dust on the roller or the glass part inside the scanner may
cause paper feed or scanned image quality problems. Clean the inside of the scanner every 5,000 scans. You can
check the latest number of scans in Epson Scan 2 Utility.
Important:
c
❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur.
❏ Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal
operations.
❏ Never open the scanner case.
1.Press the P button to turn o the scanner.
2.Unplug the AC adapter from the scanner.
85
User's Guide
Maintenance
3.Pull the cover open lever and open the scanner cover.
4.
Wipe o any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a so
cloth.
Important:
c
❏ Do not place too much force on the glass surface.
❏ Do not use a brush or a hard tool. Any scratches on the glass may aect the scan quality.
❏ Do not spray cleaner directly onto the glass surface.
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User's Guide
Maintenance
5.Wipe o any dust or dirt on the separation roller using a so cloth.
6.
Wipe o any dust or dirt on the pickup roller using a so cloth.
7.Plug in the AC adapter, and then turn on the scanner.
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User's Guide
Maintenance
8.Hold down the ] button for at least two seconds while opening the scanner cover. e rollers on the bottom
move momentarily, and then the scanner enters cleaning mode. e rollers rotate a bit each time you press
]
button. Press the ] button several times to rotate the rollers. Use a
the
rotate. Repeat this step until the rollers are clean.
cloth to clean the rollers as they
so
Caution:
!
Be careful not to get your hands or hair caught in the mechanism when operating the roller.
injury.
9.Close the scanner cover.
e scanner exits cleaning mode.
Related Information
& “Replacing the Roller Assembly Kit” on page 89
could cause an
is
88
User's Guide
Maintenance
Replacing the Roller Assembly Kit
roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans
e
exceeds the Life Cycle of the rollers. When a replacement message is displayed on your computer, follow the steps
below to replace it.
You can save energy by using the sleep mode or auto power o mode when no operations are performed by the
scanner. You can set the time period before the scanner enters sleep mode and turns o automatically. Any
increase will aect the product’s energy eciency. Consider the environment before making any changes.
1.Start Epson Scan 2 Utility.
❏ Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
3.Set the Sleep Timer (minutes) or Power O Timer (minutes), and then click Set.
Transporting the Scanner
When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner.
1.
Press the
2.Unplug the AC adapter from the scanner.
3.Remove the USB cable.
P
button to turn o the scanner.
95
User's Guide
4.Close the input tray and output tray.
Maintenance
Important:
c
Make sure you close the output tray securely; otherwise it may be damaged during transport.
5.Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a
sturdy box.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware.
1.Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2.Start EPSON Soware Updater, and update the applications or the rmware.
Make sure you use the latest version of the applications and
Note:
Windows Server operating systems are not supported.
❏ Wind ows 1 0
Click the start button, and select Epson
Soware
> EPSON
rmware.
Soware
Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > Epson Updater.
❏ Mac OS
Select Finder > Go > Applications > Epson Soware > EPSON Soware Updater.
Important:
c
Do not turn o the computer or the scanner while updating.
96
Soware
> EPSON
Soware
User's Guide
Maintenance
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater.
Check for the latest versions of the applications on your local Epson website.
http://www.epson.com
97
User's Guide
Solving Problems
Solving Problems
Scanner Problems
Scanner Lights Indicate an Error
Check the following if the scanner lights indicate an error.
❏ Make sure there are no originals jammed in the scanner.
❏ When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover.
❏ Make sure the scanner cover is closed.
❏ Make sure the scanner is connected to your computer properly.
❏ Make sure Epson Scan 2 is installed correctly.
❏ If the
❏ Turn o the scanner and turn it on again. If this does not solve the problem, the scanner may be
Related Information
& “Error Indicators” on page 13
& “e Original Jams in the Scanner Frequently” on page 101
rmware
connection.
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer.
update fails and the scanner enters recovery mode, update the
rmware
again using a USB
The Scanner Does Not Turn On
❏ Make sure the AC adapter is securely connected to the scanner and an electrical outlet.
❏ Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can
turn the power on.
Problems Starting Scanning
Cannot Start Epson Scan 2
Make sure the scanner is connected to your computer properly.
❏ Check the USB cable connection.
❏ Make sure the USB cable is securely connected to the scanner and the computer.
❏ Use the USB cable that came with the scanner.
❏ Connect the scanner directly to the computer’s USB port. e scanner may not work properly when
connected to the computer through one or more USB hubs.
❏ Make sure the scanner is turned on.
98
User's Guide
Solving Problems
❏ Wait until the status light stops ashing indicating that the scanner is ready to scan.
❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Pressing a Scanner Button Does Not Start the Correct Application
❏ Make sure the scanner is connected to your computer properly.
❏ Make sure Epson Scan 2 and other applications are installed correctly.
❏ Make sure Document Capture Pro (Windows) or Document Capture (Mac OS) is installed correctly.
❏ Check the correct setting is assigned to the scanner button in Document Capture Pro (Windows) or Document
Capture (Mac OS).
Related Information
& “Scanning Using a Scanner Button” on page 65
Paper Feeding Problems
Multiple Originals Are Fed
If multiple originals are fed and an error occurred, open the scanner cover and remove the originals. Next, close
the scanner cover.
If multiple originals are fed frequently, try the following.
❏ Make sure the page separation lever is set to
❏ Clean the rollers inside the scanner.
❏ Reduce the number of originals being placed at a time.
❏ Use Automatic Feeding Mode in Epson Scan 2, and scan originals one by one.
Related Information
& “Cleaning Inside the Scanner” on page 85
& “Scanning Dierent Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 66
.
Removing Jammed Originals from the Scanner
If an original has jammed inside the scanner, follow these steps to remove it.
1.Remove all originals remaining in the input tray.
99
User's Guide
Solving Problems
2.Pull the cover open lever and open the scanner cover.
3.
Carefully remove any originals remaining inside the scanner.
4.Carefully pull out any jammed originals from the output tray in the direction of the arrow if you cannot pull
originals straight up.
100
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