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DS-32000
User Manual
169 pgs2.74 Mb0
User manual
179 pgs2.87 Mb0
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Epson DS-30000, DS-32000 User Manual

DS-30000/DS-32000 User's Guide

Contents

DS-30000/DS-32000 User's Guide .............................................................................................................. 7
Scanner Basics............................................................................................................................................ 8
Scanner Parts ...................................................................................................................................... 8
Scanner Position (DS-32000)............................................................................................................. 12
Changing the Scanner Position (DS-32000).................................................................................. 14
Moving the Scanner ........................................................................................................................... 19
Using the Control Panel ..................................................................................................................... 20
Control Panel Buttons and Lights .................................................................................................. 21
Status Icon Information ............................................................................................................. 21
Changing LCD Screen Language.................................................................................................. 22
Adjusting Control Panel Sounds.................................................................................................... 23
Adjusting the Screen Brightness.................................................................................................... 24
Entering Characters on the LCD Screen ....................................................................................... 25
Setting a Password and Locking the Control Panel ....................................................................... 25
Rotating the Control Panel (DS-32000) ......................................................................................... 27
User Replaceable Epson Scanner Parts and Accessories................................................................. 28
Using Power Saving Settings ............................................................................................................. 29
Changing the Sleep Timer Settings ............................................................................................... 29
Changing the Power Off Settings .................................................................................................. 30
Loading Originals...................................................................................................................................... 32
Suggested Tray Positions .................................................................................................................. 32
Loading Originals in the Input Tray..................................................................................................... 36
Loading Thin Paper (DS-32000).................................................................................................... 45
Loading Long Paper ...................................................................................................................... 48
Loading Large Originals ................................................................................................................ 51
Loading Multiple Sizes of Originals in the Input Tray ..................................................................... 55
Original Document Specifications.................................................................................................. 58
Plastic and Laminated Card Specifications ................................................................................... 68
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Loading Special Originals................................................................................................................... 69
Loading Booklets........................................................................................................................... 75
Loading Passports......................................................................................................................... 79
Special Original Specifications ...................................................................................................... 83
Scanning .................................................................................................................................................... 85
Starting a Scan................................................................................................................................... 85
Starting a Scan Using the Product Control Panel .......................................................................... 85
Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................... 88
Adding and Assigning Scan Jobs with Document Capture - Mac.............................................. 90
Starting a Scan Using the Epson Scan 2 Icon ............................................................................... 91
Starting a Scan from a Scanning Program..................................................................................... 93
Scanning with Simple Scan in Document Capture Pro - Windows ..................................................... 94
Scanning in Epson Scan 2 ............................................................................................................... 101
Additional Scanning Settings - Main Settings Tab ....................................................................... 105
Additional Scanning Settings - Advanced Settings Tab............................................................... 106
Scanning Settings for Special Documents................................................................................... 107
Image Format Options................................................................................................................. 108
Scan Resolution Guidelines ............................................................................................................. 109
Scanning Special Projects................................................................................................................ 110
Scanning Two Originals onto One Sheet (Stitching Images) - Windows ..................................... 110
Scanning Multi-Page Originals as Separate Files - Windows ...................................................... 113
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 116
Saving a Scan as an Office Format File....................................................................................... 118
Scanning to a SharePoint Server or Cloud Service - Windows.................................................... 119
Scanning to a SharePoint Server or Cloud Service - Mac ........................................................... 121
Cleaning and Transporting Your Scanner............................................................................................. 123
Cleaning Your Scanner .................................................................................................................... 123
Cleaning Inside Your Scanner.......................................................................................................... 123
Checking the Scanner Roller Counter .............................................................................................. 133
Replacing the Scanner Rollers......................................................................................................... 134
Resetting the Scanner Roller Counter ......................................................................................... 139
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Transporting Your Scanner .............................................................................................................. 140
Solving Problems .................................................................................................................................... 143
Product Status Messages ................................................................................................................ 143
Solving Scanning Problems ............................................................................................................. 143
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 144
Scanning Software Does Not Operate Correctly ......................................................................... 144
Cannot Start Epson Scan 2 ......................................................................................................... 145
Original Feeds Incorrectly in Scanner.......................................................................................... 145
Original Jams in Scanner............................................................................................................. 146
Scanning is Slow ......................................................................................................................... 148
Solving Scanned Image Quality Problems ....................................................................................... 148
Back of Original Image Appears in Scanned Image .................................................................... 149
Scanned Characters are Blurry ................................................................................................... 149
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 150
Ripple Patterns Appear in an Image ............................................................................................ 151
Spots or Lines Appear in All Scanned Images............................................................................. 151
Scanned Image is Cropped ......................................................................................................... 151
Resetting the Epson Scan 2 Settings .......................................................................................... 152
Uninstall Your Scanner Software...................................................................................................... 152
Uninstalling Scanner Software .................................................................................................... 152
Uninstalling Scanner Software - Mac........................................................................................... 153
Where to Get Help............................................................................................................................ 154
Technical Specifications ........................................................................................................................ 156
Windows System Requirements ...................................................................................................... 156
Mac System Requirements .............................................................................................................. 156
General Specifications ..................................................................................................................... 157
Dimension Specifications ................................................................................................................. 158
Electrical Specifications ................................................................................................................... 159
Environmental Specifications ........................................................................................................... 160
Safety and Approvals Specifications ................................................................................................ 160
Notices ..................................................................................................................................................... 162
Important Safety Instructions............................................................................................................ 162
Restrictions on Copying ................................................................................................................... 163
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Default Delay Times for Power Management for Epson Products .................................................... 164
Binding Arbitration and Class Waiver ............................................................................................... 164
Trademarks...................................................................................................................................... 167
Copyright Notice............................................................................................................................... 168
libTIFF Software Acknowledgment.............................................................................................. 168
A Note Concerning Responsible Use of Copyrighted Materials................................................... 169
Copyright Attribution.................................................................................................................... 169
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DS-30000/DS-32000 User's Guide
Welcome to the DS-30000/DS-32000 User's Guide.
For a printable PDF copy of this guide, click here.
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Scanner Basics

See these sections to learn about the basic features of your scanner.
Scanner Parts Scanner Position (DS-32000) Feed Selector Lever Moving the Scanner Using the Control Panel User Replaceable Epson Scanner Parts and Accessories Using Power Saving Settings

Scanner Parts

1 Feed selector lever
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2 Control panel
3 Edge guides
4 Input tray
5 Input tray extension
6 ADF (Automatic Document Feeder)
7 Output tray
8 Output tray extensions
9 Stopper
DS-30000
1 Rollers
2 Kensington security slot
3 Power inlet
4 Cable cover
5 USB port
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DS-32000
1 Position release lever
2 Rollers
3 Kensington security slot
4 Power inlet
5 Cable cover
6 USB port
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1 Scanner cover
2 Cover open lever
3 Separation rollers
4 Pickup rollers
5 Photo sensor (glass)
6 Anti-static brush
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1 AC adapter
2 Power cord
Parent topic: Scanner Basics

Scanner Position (DS-32000)

The scanner has multiple scanning positions, depending on the amount and type of scanning you are doing. You can place the scanner in Normal Mode to scan regular documents or Delicate Mode to either scan fragile documents or use automatic scanning. The scanner can also be put in Storage Mode when not in use.
Normal Mode
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When the scanner is in Normal Mode, you can scan a large amount of documents at high speed.
Delicate Mode
When the scanner is in Delicate Mode, the input tray capacity is reduced, and you can scan delicate or fragile documents. Scanning in automatic mode is also possible in this position.
Storage Mode
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When the scanner is in Storage Mode, the output tray is locked into position and the scanner is as compact as possible.

Changing the Scanner Position (DS-32000)

Parent topic: Scanner Basics
Changing the Scanner Position (DS-32000)
You can change the scanner position between Storage Mode, Normal Mode, and Delicate Mode depending on what types of originals you want to scan.
1 Storage Mode
2 Normal Mode
3 Delicate Mode
Note: When the scanner is in Storage Mode, the power turns off and the output tray is locked in position.
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1. Close the input and output trays.
2. Lift the position selector lever on the back of the scanner.
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3. Rotate the scanner to the new position.
Note: Do not touch the antistatic brush underneath the output tray.
4. Release the lever and make sure the scanner locks into place.
5. Depending on the position of the feed selector lever, the LCD may prompt you to move the lever to the correct position. In Delicate Mode, you can also use the icon to rotate the LCD screen.
Parent topic: Scanner Position (DS-32000)
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Related references

Feed Selector Lever

Related tasks
Rotating the Control Panel (DS-32000)
Feed Selector Lever
The feed selector lever adjusts the width of the scanner's document path to accommodate different types of originals.
DS-30000
Normal Feed: Use this position when scanning plain paper, envelopes, plastic cards (without
embossing) and the carrier sheet.
Manual Feed: Use when feeding originals one at a time, or when scanning originals folded in half, plastic cards with embossing, passport carrier sheets, or booklets.
Note: In the Manual Feed position, the double feed detection function is disabled.
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DS-32000
Delicate Feed: Use this position with the scanner in Delicate Mode to feed multiple delicate or
fragile items with less force.
Normal Feed: Use this position when scanning plain paper, envelopes, plastic cards (without embossing) and the carrier sheet.
Manual Feed: Use when feeding originals one at a time, or when scanning special originals such as originals folded in half, plastic cards with embossing, passport carrier sheets, or booklets.
When used with the scanner in Delicate Mode, you can use the carrier sheet to scan the special originals listed above.
Note: In the Manual Feed position, the double feed detection function is disabled.
Parent topic: Scanner Basics
Related tasks
Changing the Scanner Position (DS-32000) Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals
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Moving the Scanner

You can use the rollers underneath the scanner to easily move the scanner on a surface.
Note: When the scanner is in Storage Mode, the power turns off and the output tray is locked in position.
1. Turn off the scanner and remove all cables.
2. Close the input and output trays.
Note: Make sure you close the output tray securely
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3. Lift the scanner slightly from the front as shown below and roll it to the new location. Do not lift too far or the rear of the scanner may scrape the surface.
Note: Do not touch the antistatic brush underneath the output tray.
Parent topic: Scanner Basics

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Rotating the Control Panel (DS-32000)
Parent topic: Scanner Basics
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Control Panel Buttons and Lights

1
The power button and the power light
2
The home button
3 The LCD screen
4
The help button
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Note: Access to the grayed-out functions is restricted to authorized users. Contact your administrator for more information.
Icons Description
Displays the Home screen.
Indicates whether the Double Feed Detection Skip (DFDS) function is enabled. Press the icon to switch the setting on or off.
Indicates whether slow mode is enabled. Paper feeding speed is reduced during scanning. Press the icon to switch the setting on or off.
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Icons Description
Indicates that the roller assembly kit needs to be replaced. Press the icon to display the message.
(DS-32000) Rotates the screen when the scanner is in Delicate Mode. Press the icon to display the Screen Orientation screen.
Displays additional information or instructions.
There is a problem with the indicated setting. Press the icon to resolve the problem.
Parent topic: Control Panel Buttons and Lights

Changing LCD Screen Language

You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Common Settings.
You see a screen like this:
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4. Scroll down and select Language.
5. Select a language.
Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Common Settings.
You see a screen like this:
4. Select Sound.
5. Select Button Press.
6. Press the – or + icons to decrease or increase the sound.
7. Select OK to exit.
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Note: You can also adjust the sound level for the Error Notice function.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Common Settings.
You see a screen like this:
4. Select LCD Brightness.
5. Press the – or + icons to decrease or increase the brightness.
6. Select OK to exit.
Parent topic: Using the Control Panel
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Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To enter numbers or symbols, select .
• To change the keyboard layout, select .
• To enter a frequently used domain address or URL, select .
• To delete the previous character, select .
• To enter a space, select .
Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:
• Scan settings
• System Administration settings
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1. Press the home button, if necessary.
2. Select Settings.
3. Scroll down and select System Administration.
You see a screen like this:
4. Select Admin Settings.
5. Select Admin Password.
6. Select Register.
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You see a screen like this:
7. Use the displayed keyboard to enter a password and select OK.
8. Enter your password again to confirm.
Note: Keep a copy of your password in a safe place.
9. Select OK.
10. Turn Lock Setting on.
When the control panel is locked, you must enter the password to access any of the locked settings.
Note: If you forget your password, contact Epson for assistance.
Parent topic: Using the Control Panel

Rotating the Control Panel (DS-32000)

When the scanner is in Delicate Mode, you can use the icon to rotate the LCD screen so the scanner can be used in a sideways orientation.
1. With the scanner in Delicate Mode, press the home button, if necessary.
2. Press the icon.
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You see a screen like this:
3. Press the icon to rotate the screen.
4. Select OK to exit.
Parent topic: Using the Control Panel
Related tasks
Changing the Scanner Position (DS-32000)

User Replaceable Epson Scanner Parts and Accessories

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or
epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Part Part number
Carrier sheet B12B819051
Cleaning kit B12B819291
Passport carrier sheet B12B819651
Replacement separation roller B12B819631
Replacement pickup roller B12B819611
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Parent topic: Scanner Basics

Using Power Saving Settings

Your scanner enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Settings
Parent topic: Scanner Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Common Settings.
You see a screen like this:
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4. Select Sleep Timer.
You see a screen like this:
5. Do one of the following:
• Press the – or + icon to decrease or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen
keypad, and select OK.
6. Select OK.
Parent topic: Using Power Saving Settings

Changing the Power Off Settings

You can have the product turn off automatically if it is not used for a specified period of time.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings.
3. Select Common Settings.
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