No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
Standards and Approvals for European Models. . . 153
Standards and Approvals for Australian Models. . .153
Where to Get Help
Technical Support Web Site..................155
Contacting Epson Support..................155
Before Contacting Epson................. 155
Help for Users in Europe..................155
Help for Users in Taiwan..................155
Help for Users in Australia................156
Help for Users in Singapore............... 156
Help for Users in ailand................157
5
Help for Users in Vietnam................ 157
Help for Users in Indonesia................158
Help for Users in Hong Kong.............. 159
Help for Users in Malaysia................ 160
Help for Users in India...................160
Help for Users in the Philippines............160
6
About This Manual
Introducing the Manuals..............................................8
Marks and Symbols..................................................8
Descriptions Used in this Manual....................................... 8
Operating System References...........................................8
About This Manual
>
Operating System References
Introducing the Manuals
latest versions of the following manuals are available from the Epson support website.
e
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Start Here (paper manual)
Provides you with information on setting up the product and installing the application.
❏ User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
❏ Screenshots for the applications are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions and
8
About This Manual
"Windows Server" is used to refer to "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012",
"Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003".
>
Operating System References
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Mac OS
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
Windows® 7 operating system
®
Windows Vista® operating system
®
Windows® XP operating system Service Pack 3
®
Windows® XP Professional x64 Edition operating system Service Pack 2
®
Windows Server® 2019 operating system
®
Windows Server® 2016 operating system
®
Windows Server® 2012 R2 operating system
®
Windows Server® 2012 operating system
®
Windows Server® 2008 R2 operating system
®
Windows Server® 2008 operating system
®
Windows Server® 2003 R2 operating system
®
Windows Server® 2003 operating system Service Pack 2
®
In this manual, "Mac OS" is used to refer to macOS Catalina,macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Restrictions on Copying............................................. 12
Important Instructions
>
Safety Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual
for future reference. Also, be sure to follow all warnings and instructions marked on the product and options.
❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit
the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Place the product and options on a at, stable surface that extends beyond the base of the product and options
in all directions. If you place the product and options by the wall, leave more than 10 cm between the back of
the product and options and the wall.
❏ Place the product and options close enough to the computer for the interface cable to reach it easily. Do not
place or store the product and options or the AC adapter outdoors, near excessive dirt or dust, water, heat
sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light
sources, or rapid changes in temperature or humidity.
❏ Do not use with wet hands.
❏ Place the product and options near an electrical outlet where the adapter can be easily unplugged.
❏ e AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be
particularly careful to keep the cord straight at the end.
❏ Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of
other cords with this product or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Use only the AC adapter that comes with your product. Using any other adapter could cause re, electrical
shock, or injury.
❏ e AC adapter is designed for use with the product with which it was included. Do not attempt to use it with
other electronic devices unless specied.
❏ Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a
standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
❏ When connecting this product and options to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the
wrong orientation may damage both devices connected by the cable.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
❏ Never disassemble, modify, or attempt to repair the AC adapter, product, or product options by yourself except
as specically explained in the product’s guides.
❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏ If damage occurs to the plug, replace the cord set or consult a qualied electrician. If there are fuses in the plug,
make sure you replace them with fuses of the correct size and rating.
❏ Unplug the product, options, and the AC adapter, and refer servicing to qualied service personnel under the
following conditions: e AC adapter or plug is damaged; liquid has entered the product, options, or the AC
adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options,
or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)
11
Important Instructions
❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or
aerosol cleaners except as
❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical
outlet.
❏ Aer replacing consumable parts, dispose of them correctly following the rules of your local authority. Do not
disassemble them.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes,
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
>
Restrictions on Copying
specically
explained in the product’s guides.
them immediately with
ush
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Output trayHolds originals ejected from the scanner. Pull out the output tray
extension according to the length of the originals.
Output tray extension
!
Caution:
Do not open the tray in the Storage Position. Otherwise,
the tray may be damaged.
StopperPrevents ejected originals from falling o the tray extension. Adjust
the position of it according to the length of the originals.
14
Scanner Basics
Back
>
Part Names and Functions
Inside
A
B
C
D
E
F
Position selectorUsed to change the position of the scanner.
If you move this selector during scanning, the scanner stops.
CasterUsed to move the scanner on a at surface.
Security slotInserts a security lock for theft prevention.
AC inletConnects the AC adapter.
Cable coverThe cover to protect connected portions of cables.
USB portConnects a USB cable.
A
Scanner coverPull the lever and open the scanner cover when cleaning inside the
scanner and removing jammed paper.
15
Scanner Basics
>
Feed selector
B
C
D
E
F
Cover open leverPull the lever and open the scanner cover.
Separation RollerFeeds originals separately one by one. This needs to be replaced
when the number of scans exceeds the service life capacity.
Pickup RollerFeeds originals. This needs to be replaced when the number of
scans exceeds the service life capacity.
Photoelectric device (glass surface)This sensor reads originals. Be careful to keep it clean.
Antistatic brushBrush that eliminates static electricity from originals. Be careful not
to touch it. If the brush becomes bent, it cannot eliminate static
electricity, and this may cause the ejected originals to stick to each
other.
Related Information
& “Cleaning Inside the Scanner” on page 119
& “Replacing the Roller” on page 124
Feed selector
Changes the position of the feed selector according to the type of the originals to be scanned.
Delicate FeedFeeds while adjusting the force to more carefully separate multiple sheets of
originals.
Allows scanning delicate originals such as thin paper (extremely thin paper)
by batch.
Normal FeedNormally set the selector to this position.
Plain papers, Envelopes, plastic cards (without embossing), and Carrier Sheet
can be fed.
16
Scanner Basics
>
Position of Scanner
Manual FeedFeeds the originals one by one by manual insertion.
Used to scan special originals such as an original folded in half, plastic card
(embossed card), passport carrier sheet, or booklet,
You can use the Carrier Sheet for scanning these special originals in the
Delicate Feed Position.
If multiple sheets of originals are loaded, a double feed (feeding multiple
sheets at a time) occurs.
Note:
In the Manual Feed, the double feed detection function is disabled.
Note:
Some combinations of the positions of the scanner and the feed selector do not allow scanning.
For more details, refer to the related information.
Position of Scanner
You can change the position of the scanner according to the usage.
In the Normal Feed Position and the Storage Position, the power turns on or o for each change of the position.
Normal Feed
Position
❏ Suitable for scanning a large
volume of originals at a high
speed.
❏ After changing the scanner from
the Storage Position to the
Normal Feed Position, the power
turns on automatically.
17
Scanner Basics
>
Position of Scanner>Combinations of the Positions of the Scanner and Feed Selector
Delicate Feed
Position
Storage Position❏ Moves the scanner to a format
❏ Used in the following situations.
- Scanning delicate originals such
as thin paper (extremely thin
paper) by batch
- Using the Automatic Feeding
Mode(Continuous)
❏ The control panel display is
landscape (horizontal) which
provides easy operation from the
front of the scanner.
❏ In this position, the capacity for
the input tray is reduced.
suitable for storage. The depth is
reduced, reducing the space for
storage.
❏ You cannot scan in this position.
❏ After changing the scanner to this
position, the power turns o
automatically.
Important:
c
Do not open the output tray in
this position. Otherwise, it
may be damaged.
Combinations of the Positions of the Scanner and Feed Selector
Available scanning methods vary depending on the combinations of the positions of the scanner and feed selector.
✓: Supported
-: Unsupported
18
Scanner Basics
>
Position of Scanner>Changing the Position of the Scanner
Position of ScannerPosition of Feed Se-
lector
Delicate Feed
Normal Feed Position
Normal Feed
Manual Feed
Delicate Feed
Delicate Feed Position
Normal Feed
Scanning Methods
Basic Scanning
---
✓
(default setting)
✓
(default setting)
✓
(default setting)
---
*
Scanning in Automatic Feeding
Mode.
✓-
✓-
✓-
Scanning in Automatic Feeding
Mode(Continuous)
✓✓✓
Manual Feed
* Scanning without Automatic Feeding Mode
Caution:
!
e supported combinations vary depending on the types of originals.
For more details, refer to the related information.
Related Information
& “
Specications
and Capacity for Originals being Scanned” on page 30
is section explains the specications and capacity for originals
Changing the Position of the Scanner
Follow the steps below to change the position of the scanner.
(default setting)
Caution:
!
❏ Do not move the position selector during scanning. Otherwise, an error occurs and scanning stops.
❏ Be careful not to pinch your ngers or any cables when you change the position of the scanner. Injury or damage
may occur.
19
Scanner Basics
1.
Fold and close the input and output trays if open.
2.
Move the position selector on the rear face of the scanner upward.
>
Position of Scanner>Changing the Position of the Scanner
3.
While keeping the position selector raised, slowly rotate the body of the scanner.
Caution:
!
Be careful not to touch the antistatic brush. If the brush becomes bent, it cannot eliminate static electricity, and
this may cause the ejected originals to stick to each other.
20
Scanner Basics
4.
Set the scanner to the desired position.
Make sure that it is locked.
>
Control Panel>Buttons and Lights
❏A: Storage Position
: Normal Feed Position
❏
B
❏
: Delicate Feed Position
C
Control Panel
Buttons and Lights
21
Scanner Basics
>
Control Panel>Guide to the Screen
A
B
C
D
Turns the scanner on or o.
Do not turn o the scanner while the light surrounding the button is ashing because the scanner is
operating or processing a job.
Used to display the home screen.
Displays menus and messages.
Used to display the help screen.
You can check how to solve problems and how to load originals.
Guide to the Screen
e screen on the scanner displays various items and messages.
Icons displayed in the LCD Screen
following icons are displayed on the LCD screen depending on the scanner’s status.
e
A
B
C
This icon indicates that you are on the home screen.
Informs you when to replace the Pickup Roller and the Separation Roller.
A message is displayed on the screen when you tap the icon.
This icon indicates whether or not the DFDS Function is enabled.
If enabled, the function skips double feed detection only once and continues scanning. Enable this to
scan originals that are detected as double feeds, such as plastic cards and envelopes.
22
Scanner Basics
>
Control Panel>Guide to the Screen
D
E
This icon indicates whether or not the Slow function is enabled.
If enabled, the function reduces the feeding speed. Enable this to scan originals that are likely to jam,
such as thin paper.
indicates whether or not Power Separation Mode is enabled in the Delicate Feed Position while
(Delicate Feed) is selected.
If it is enabled, the function separates multiple originals more forcefully. Enable this to scan originals that
are uy or stuck together. This function is disabled when the scanner is turned o.
Note:
❏ Do not use Power Separation Mode for thin originals. e originals may be damaged.
❏ When this function is enabled, Detect Double Feed is skipped.
Function icons and names are displayed as menu icons.
Scan
Scanner
Maintenance
Settings
Opens the Scan menu.
You can scan originals using a job created in Document Capture Pro.
Opens the Scanner Maintenance menu.
Displays information on how to maintain the scanner.
Opens the Settings menu.
You can change the settings of the scanner.
F
Indicates that detailed information is available. indicates that caution is required.
Select the icon to display relevant information.
The screen in the Delicate Feed Position (Changing panel display orientation)
When the scanner is in the Delicate Feed Position, you can change the Screen Orientation.
When operating the scanner with the side facing you, it is useful to change the screen to a portrait display.
A
Allows you to change Screen Orientation. Touch this to rotate the display, and touch OK when the
desired orientation is displayed.
23
Scanner Basics
Note:
Some setting menus are not available in portrait display.
For more details, refer to the related information.
>
Control Panel>Guide to the Screen
Related Information
& “Items Not Available in Portrait Display” on page 116
is section lists the items that are not available in portrait display.
Touch Screen Operations
touchscreen is compatible with the following operations.
e
Ta pPress or select the items or the icons.
Flick
Slide
Scroll the screen swiftly.
Hold and move the items around.
Viewing Guidance Animations
You can load various kinds of originals by viewing guidance animations on the control panel.
❏ Ta p
items that you want to see.
on the control panel: Displays the help screen. Tap How To to display animations, and then select the
24
Scanner Basics
❏ Ta p How To at the bottom of the operation screen: Displays context-sensitive animations.
>
Information on Applications>Document Capture Pro / Document Capture
A
B
C
D
Indicates the total number of steps and the current step number.
The example above shows step 4 of 14 steps.
Back to the previous step.
Indicates your progress through the current step. The animation repeats from the begining of the step when the
progress bar reaches the end.
Moves to next step.
Information on Applications
is section introduces the application products available for your scanner. e latest applications can be installed
from the Epson website.
Epson Scan 2
Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. is also allows you to
start either as a standalone application or by using TWAIN-compliant application
See the Epson Scan 2 help for details on using the application.
soware.
Document Capture Pro / Document Capture
Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms.
25
Scanner Basics
You can save scanned images to a specied folder, send by email, and perform copying functions by linking to a
printer. You can also split documents by using separation information such as barcodes and automatically process
new les. is allows you to streamline the way electronic documents are handled, such as reading large
documents and making best use of network capabilities.
Document Capture Pro is for Windows only. For Mac OS, use Document Capture, and for Windows Server, use
Document Capture Pro Server.
See the Document Capture Pro help (Windows) or Document Capture (Mac OS) for details on using the
application.
If Document Capture Pro is not installed, install the latest soware from EPSON Soware Updater.
Note:
Document Capture Pro does not support Windows Vista/Windows XP.
Job:
When a scan, save, and send are performed in that order, these operations are known as a job.
By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting
the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel.
>
Information on Applications>EPSON Software Updater
Separation Function:
You can automatically process complicated sorting or organizing by using a variety of detection methods such as
blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.
You can also sort multiple scanned images as separate les and save each le in specic folders by using these
methods or by setting
Related Information
& “Installing the Latest Applications” on page 26
specic
pages.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated applications on the internet and installs
them.
You can also update the scanner’s digital manual.
Note:
Windows Server operating systems are not supported.
Installing the Latest Applications
Make sure you use the latest version of the applications.
1.
Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
2.
Start EPSON
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Soware
Updater, and update the applications.
26
Scanner Basics
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Updater.
Option Items and Consumables Information>Carrier Sheet Codes
Soware
> EPSON
Soware
c
Do not turn o the computer or the scanner while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater.
Check for the latest versions of the applications on your local Epson website.
http://www.epson.com
Option Items and Consumables Information
Carrier Sheet Codes
Using a Carrier Sheet allows you to scan irregular shaped originals or photos that can be easily scratched. You can
scan an original larger than A4 size by folding it in half and inserting it into a Carrier Sheet. is is useful for
scanning multiple originals because up to 10 sheets of Carrier Sheet can be loaded on the scanner.
A Passport Carrier Sheet for a small booklet such as a passport is also available.
Part Name
Carrier SheetB12B819051
Passport Carrier SheetB12B819651
B12B819661 (for India)
* You can only use the Carrier Sheet with the code.
Related Information
& “
Specications
& “Placing Large Size Originals” on page 61
& “Placing a Passport” on page 73
& “Placing Irregular Shaped Originals” on page 76
& “Placing Photographs” on page 78
for Originals Using the Carrier Sheet” on page 41
Codes
*
27
Scanner Basics
>
Option Items and Consumables Information>Cleaning Kit Codes
Roller Codes
Parts (the Pickup Roller and Separation Roller) should be replaced when the number of scans exceeds the service
number. You can check the latest number of scans on the control panel.
Part nameCodesLife cycle
A: Pickup RollerB12B819611
B12B819621 (India only)
B: Separation RollerB12B819631
B12B819641 (India only)
* This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement
cycle. The replacement cycle may vary depending on dierent paper types, such as paper that generates a lot of paper dust
or paper with a rough surface that may shorten the life cycle.
300,000
300,000
*
*
Related Information
& “Replacing the Roller” on page 124
& “Resetting the Number of Scans Aer Replacing the Rollers” on page 129
Cleaning Kit Codes
Use this when cleaning inside the scanner. is kit is composed of cleaning liquid and a cleaning cloth.
Part nameCodes
Cleaning KitB12B819291
Related Information
& “Cleaning Inside the Scanner” on page 119
28
Specications and Capacity for
Originals
Specications
Types of Originals that Require Attention.................................43
Types of Originals that Must Not be Scanned..............................44
and Capacity for Originals being Scanned......................30
is section explains the specications and capacity for originals
e following types of originals may not be successfully scanned.
section lists the types of originals that must not be scanned
is
Specications and Capacity for Originals
>
Specications and Capacity for Originals being Scanned
Specications and Capacity for Originals being
Scanned
is section explains the specications and capacity for originals
Related Information
& “Specications of Standard Size Paper” on page 31
& “Specications of in Paper” on page 34
& “Specications of Long Paper” on page 35
& “Specications of Envelopes” on page 36
& “Specications of Plastic Cards” on page 37
& “Specications of Laminated Cards” on page 39
& “Specications of Booklets” on page 40
& “Specications for Passports” on page 40
& “Specications for Originals Using the Carrier Sheet” on page 41
30
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