User's Guide
NPD5155-00 EN
User's Guide
Copyright
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2014 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
2
User's Guide
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏
Microso
❏ Adobe
❏ Apple
❏ Intel
❏ EPSON Scan Soware is based in part on the work of the Independent JPEG Group.
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam
THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
, Windows®, and Windows Vista® are registered trademarks of
®
, Adobe Reader®, and Acrobat® are registered trademarks of Adobe Systems Incorporated.
®
, ColorSync®, and Macintosh® and Mac OS® are registered trademarks of Apple Inc.
®
is a registered trademark of Intel Corporation.
®
and Silicon Graphics.
Leer
Microso
Corporation.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................6
Marks and Symbols.........................6
Descriptions Used in this Manual...............6
Operating System References..................7
Important Instructions
Safety Instructions..........................8
Restrictions on Copying......................8
Scanner Basics
Part Names and Functions...................10
Buttons and Lights.........................12
Placing the Scanner in a Standing Position. . . . . . . 13
Placing Originals
Placing Documents or Photos.................15
Placing Large or ick Documents.............17
Placing Originals with the Scanner in a Standing
Position.................................18
Scanning
Scanning Using a Scanner Button..............21
Changing the Default Scanner Button Settings. . .22
Scanning With EPSON Scan..................23
Starting EPSON Scan.....................23
Scanning in Full Auto Mode............... 25
Scanning in Oce Mode..................28
Scanning in Home Mode..................30
Scanning in Professional Mode.............33
Image Adjustment Features................ 35
Scanning Using Easy Photo Scan...............39
Scanning Using Document Capture Pro
(Windows)...............................41
Scanning Using Document Capture (Mac OS X). . . 43
Scanning Special Projects....................46
Using the Scanner as a Copier...............46
Scanning to a PDF File....................47
Scanning to a Cloud Service or Other
Destinations........................... 52
Scanning Stitched Images Using ArcSo
Scan-n-Stitch Deluxe (Windows)............ 54
Maintenance
Cleaning the Scanner.......................56
Transporting the Scanner....................57
Application Information
EPSON Scan.............................59
Starting EPSON Scan.....................59
Accessing EPSON Scan Help............... 59
Easy Photo Scan...........................59
Starting Easy Photo Scan..................59
Accessing Easy Photo Scan Help.............60
Copy Utility..............................60
Starting Copy Utility..................... 60
Accessing Copy Utility Help................60
Epson Event Manager.......................60
Starting Epson Event Manager.............. 61
Accessing Epson Event Manager Help.........61
Document Capture Pro (Windows).............61
Starting Document Capture Pro.............61
Accessing Document Capture Pro Help........61
Document Capture (Mac OS X)...............62
Starting Document Capture................62
Accessing Document Capture Help...........62
ArcSo Scan-n-Stitch Deluxe (Windows). . . . . . . . 62
Starting ArcSo Scan-n-Stitch Deluxe.........62
Accessing ArcSo Scan-n-Stitch Deluxe help. . . . 62
EPSON Soware Updater. . . . . . . . . . . . . . . . . . . . 62
Starting EPSON
Checking and Installing Your Applications. . . . . . . 63
Checking Your Applications for Windows. . . . . . 63
Checking Your Applications for Mac OS X. . . . . 63
Installing the Applications.................64
Uninstalling Your Applications................64
Uninstalling Your Applications for Windows. . . . 64
Uninstalling Your Applications for Mac OS X. . . 65
Updating Applications......................65
Soware
Updater........... 63
4
User's Guide
Contents
Solving Problems
Scanner Problems......................... 67
Status Light Is Flashing................ 67
e
Scanner Does Not Turn On.............67
e
Scanning Problems........................ 68
You Cannot Start EPSON Scan..............68
Pressing a Scanner Button Does Not Start the
Correct Application......................68
You C a n no t S can Using t h e
You Have Trouble Adjusting the Scan Area in
umbnail Preview......................69
You Cannot Scan Multiple Images at One Time. . 69
You Cannot Scan in Full Auto Mode..........69
Scanning Takes a Long Time................69
Scanned Image Problems....................69
Edges of Your Original Are Not Scanned. . . .69
e
You See Only a Few Dots in Your Scanned
Image................................70
A Line or Line of Dots Always Appears in
Your Scanned Images.....................70
Straight Lines in Your Image Come Out
Crooked.............................. 70
Your Image Is Blurred.................... 70
Colors Are Patchy or Distorted at the Edges
of Your Image.......................... 71
Your Scanned Image Is Too Dark............ 71
An Image on the Back of Your Original
Appears in Your Scanned Image.............71
Ripple Patterns Appear in Your Scanned Image. . 71
Characters Are Not Recognized Correctly
When Converted into Editable Text (OCR). . . . . 72
Scanned Colors
Colors................................72
Images are Not Rotated Correctly............73
Dier
umbnail
From the Original
Preview. .68
Where to Get Help
Technical Support Web Site.................. 77
Contacting Epson Support...................77
Before Contacting Epson.................. 77
Help for Users in Europe.................. 77
Help for Users in Taiwan.................. 77
Help for Users in Australia.................78
Help for Users in Singapore................79
Help for Users in ailand................. 79
Help for Users in Vietnam..................80
Help for Users in Indonesia................ 80
Help for Users in Hong Kong...............81
Help for Users in Malaysia................. 81
Help for Users in India....................81
Help for Users in the Philippines.............82
Technical Specications
General Scanner
Dimensional Specications...................74
Electrical Specications.....................74
Environmental Specications.................75
Interface Specications......................75
System Requirements.......................75
Specications
................74
Standards and Approvals
Standards and Approvals for U.S. Model.........76
Standards and Approvals for European Models. . . . 76
Standards and Approvals for Australian Model. . . . 76
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User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Setup Guide (paper manual)
Provides you with information on setting up the product and installing the application.
❏ User's Guide (digital manual)
Provides instructions on using the product, maintenance, and solving problems.
As well as the manuals above, see the help included in the various Epson applications.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots for the applications are from Windows 8.1 or Mac OS X v10.9.x. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are for reference only. Although they may dier slightly from the actual
product, the operating methods are the same.
6
User's Guide
About This Manual
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso® Windows® 8.1 operating system
❏
Microso®
❏ Microso® Windows® 7 operating system
❏ Microso® Windows Vista® operating system
❏ Microso® Windows® XP operating system
❏ Microso® Windows® XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain
Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x"
and "Mac OS X v10.6.x".
Windows® 8 operating system
7
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read all these instructions, and follow all warnings and instructions marked on the product.
❏ Place the product on a
place the product by the wall, leave more than 10 cm between the back of the product and the wall. e product
will not operate properly if it is tilted at an angle.
❏ Place the product close enough to the computer for the interface cable to reach it easily. Do not place or store
the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks,
vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature
or humidity.
❏ Do not use with wet hands.
❏ e USB cable should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects
on top of the cord and do not allow the cord to be stepped on or run over. Be particularly careful to keep the
cord straight at the end.
❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Never disassemble, modify, or attempt to repair the product, or product option by yourself except as specically
explained in the product’s guides.
❏ Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of
electrical shock hazards.
❏ Unplug the product and the USB cable, and refer servicing to qualied service personnel under the following
conditions: liquid has entered the product; the product has been dropped or the case has been damaged; the
product does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are
not covered by the operating instructions.)
stable surface that extends beyond the base of the product in all directions. If you
at,
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of your product.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
certicates,
negotiable notes, checks, etc.), monthly passes, concession
8
User's Guide
Important Instructions
Responsible use of copyrighted materials:
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Restriction on disassembling and decompiling:
You may not disassemble, decompile or otherwise attempt to derive the source code of any soware included with
this product.
9
User's Guide
Scanner Basics
Scanner Basics
Part Names and Functions
A
Document cover Blocks external light while pressing down the document onto the
scanner glass. Remove when scanning a thick document or a large
document.
A
B
C
Document mat Secures documents while scanning.
Scanner glass Place documents here.
Carriage Sensor that scans documents.
10
User's Guide
Scanner Basics
A
A
USB port Connects a USB cable.
Scanner stand Used when scanning in a standing position.
11
User's Guide
Buttons and Lights
Buttons
Scanner Basics
A
B
C
D
Note:
You can change the default application and actions performed by each scanner button.
PDF button
Send button Starts Easy Photo Scan.
Copy button Starts Copy Utility.
Start button Starts EPSON Scan.
Displays the Scan to PDF window.
Lights
12
User's Guide
Scanner Basics
Light Indicator Status Meaning
A
Related Information
& “Scanning Using a Scanner Button” on page 21
& “e Status Light Is Flashing” on page 67
& “Changing the Default Scanner Button Settings” on page 22
Status light On Ready to scan images
Flashing Initializing or scanning
Flashing rapidly Error
O The scanner is o
Placing the Scanner in a Standing Position
You can operate your scanner in a stand position.
1. Stand the scanner upright.
13
User's Guide
Scanner Basics
2. Extend the scanner stand from the rear of the scanner until it clicks.
3. Tilt the scanner down until the scanner stand touches the
Related Information
& “Placing Originals with the Scanner in a Standing Position” on page 18
at
surface.
14
User's Guide
Placing Originals
Placing Originals
Important:
c
❏ Do not place heavy objects on the scanner glass and do not press the glass with too much force.
❏ Do not open the document cover wider than an angle of 100 degrees.
Placing Documents or Photos
1.
Open the document cover.
could damage the hinge.
is
15
User's Guide
Placing Originals
2. Place your document or photo face down on the scanner glass making sure the upper corner of the side you
want to scan is against the corner of the scanner next to the arrow mark.
Note:
❏ If you are scanning multiple photos at once, position each photo at least 20 mm (0.8 inch) apart from the others.
❏ You can avoid cropping by moving the document about 2.5 mm (0.1 inches) away from the top and side edges
indicated by
❏ If you are scanning in Full Auto Mode, or using thumbnail preview in another mode in EPSON Scan, you can avoid
cropping by moving the document about 6.0 mm (0.24 inches) away from the top and side edges indicated by
in the following gure.
B
and B in the following gure.
A
A
and
16
User's Guide
Placing Originals
3. Close the document cover gently so that your original does not move.
Note:
❏ Always keep the scanner glass clean.
❏ Do not leave originals on the scanner glass for an extended period of time as they may stick.
Related Information
& “Scanning” on page 21
Placing Large or Thick Documents
When scanning a large or thick document, you can remove the document cover.
1. Hold the document cover near the hinge, and while keeping it in a horizontal position,
o the scanner.
it straight up and
li
17
User's Guide
Placing Originals
2. Place your document face down on the scanner glass.
Note:
When scanning, gently press down on your document to atten it.
3. When you have nished scanning, replace the document cover in the reverse order that you removed it, and
press down gently on the hinge part.
Related Information
& “Scanning” on page 21
Placing Originals with the Scanner in a Standing Position
Note:
❏ Do not apply vibrations or shocks to the scanner while scanning.
❏ You cannot place large or thick documents when the scanner is in a standing position.
1. Open the document cover.
18
User's Guide
Placing Originals
2. Place your document or photo face down on the scanner glass making sure the upper corner of the side you
want to scan is against the corner of the scanner next to the arrow mark.
19
User's Guide
Placing Originals
Note:
❏ e edges of your original may be cropped by about 2.5 mm (0.1 inches) from the side and top edges indicated by
and B in the following
❏ If you are scanning in Full Auto Mode, or using thumbnail preview in another mode in EPSON Scan, the edges of
your original may be cropped by about 6.0 mm (0.24 inches) from the top and side edges indicated by
the following gure.
gure.
and B in
A
A
3. Close the document cover gently so that your original does not move. Hold the document cover gently while
scanning so that the document cover does not open.
Related Information
& “Scanning” on page 21
20
User's Guide
Scanning
Scanning
Scanning Using a Scanner Button
You can scan using the button on your scanner. is automatically starts a default scanning program, but you can
reassign the buttons to dierent programs.
Note:
Make sure you installed Epson Event Manager, Copy Utility, Easy Photo Scan, and EPSON Scan, and have connected the
scanner to your computer.
1. Place your original.
2. Press one of the following buttons on your scanner.
e specied scan application starts.
❏ e
❏ e
❏e
❏ e
Related Information
& “Scanning to a PDF File” on page 47
& “Scanning to a Cloud Service or Other Destinations” on page 52
& “Using the Scanner as a Copier” on page 46
& “Scanning With EPSON Scan” on page 23
button A opens the Scan to PDF window. You can scan originals to PDF les. You can also scan
multiple originals to a PDF
button B starts Easy Photo Scan. You can send images by email or upload them to a cloud service
and so on.
button C starts Copy Utility. You can scan your original and print it on a printer connected to your
computer.
button D starts EPSON Scan. You can scan by selecting the scan mode, settings, and the scanned
le destination on your computer. If the button is pressed while EPSON Scan is running, scanning
automatically starts.
le.
21
User's Guide
Scanning
& “Placing Originals” on page 15
& “Application Information” on page 59
Changing the Default Scanner Button Settings
Using Epson Event Manager, you can view or change the default application and actions performed by each
scanner button.
1. Start Epson Event Manager.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Soware > Event Manager.
❏ Mac OS X
Select Finder > Go > Applications > Epson Soware > Event Manager.
e Button Settings tab in Epson Event Manager is displayed.
2.
Select an action from the drop-down list next to the button name.
3. Click Close to close the Epson Event Manager window.
Note:
Do one of the following if you need help using Epson Event Manager.
❏ For Windows: Click ? in the upper right corner of the window.
❏ For Mac OS X: Click the help menu on the menu bar, and then select Epson Event Manager Help.
22
User's Guide
Scanning
Scanning With EPSON Scan
EPSON Scan allows you to control all aspects of scanning. You can use this as a standalone scanning application or
use it with another TWAIN-compliant scanning application. is section explains basic scanning procedures using
EPSON Scan. See the help for details on EPSON Scan.
Starting EPSON Scan
Do one of the following to start EPSON Scan.
❏ Starting from the scanner
Press the
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
❏ Mac OS X
Select Finder > Go > Applications > Epson Soware > EPSON Scan.
e EPSON Scan window automatically opens.
Note:
❏ EPSON Scan does not support the Mac OS X fast user switching feature. Turn o fast user switching.
❏ You may need to select the scanner you want to use from the scanners list.
Related Information
& “Scanning Using a Scanner Button” on page 21
& “Application Information” on page 59
button on your scanner.
Available EPSON Scan Mode
EPSON Scan provides several scanning modes to choose from.
❏ Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image.
document type is automatically detected and scan settings are optimized by EPSON Scan. is mode is useful
when you need to scan your originals at 100% size and you do not need to preview the images before scanning.
You can restore faded colors or remove dust marks in this mode.
❏ Oce Mode lets you quickly select settings for scanning text documents and check their eects with a preview
image. You can also select various image adjustment options and preview your scanned image.
❏ Home Mode lets you customize some scanning settings and check their
is useful when you want to preview images of your originals before scanning them. You can adjust the size of the
image as you scan, the scan area, and various other image settings, including color restoration, dust removal,
and backlight correction.
❏ Professional Mode gives you total control of your scanning settings and allows you to check the eects with a
preview image.
corrections before scanning. You can sharpen, correct colors, and enhance your image with a full array of tools,
including color restoration, dust removal, and backlight correction.
mode is useful when you want to preview your image and make extensive, detailed
is
is the default mode in EPSON Scan.
is
with a preview image.
eects
is
e
mode
23
User's Guide
Scanning
Related Information
& “Starting EPSON Scan” on page 23
& “Scanning in Full Auto Mode” on page 25
& “Scanning in Oce Mode” on page 28
& “Scanning in Home Mode” on page 30
& “Scanning in Professional Mode” on page 33
Selecting an EPSON Scan Mode
To select the scan mode, click the arrow in the Mode box in the upper right corner of the EPSON Scan window.
Next, select the mode you want to use from the list displayed.
Note:
e mode you select remains in eect the next time you start EPSON Scan.
Related Information
& “Starting EPSON Scan” on page 23
& “Scanning in Full Auto Mode” on page 25
24
User's Guide
Scanning
& “Scanning in Oce Mode” on page 28
& “Scanning in Home Mode” on page 30
& “Scanning in Professional Mode” on page 33
Scanning in Full Auto Mode
When you start EPSON Scan for the rst time, it runs in Full Auto Mode. For detailed setting instructions, see the
EPSON Scan help.
Note:
If Show this dialog box before next scan is cleared, EPSON Scan starts scanning immediately without displaying this
window. To return to this window, click Pause in the Scanning dialog box during scanning.
1. Place your original.
2. Start EPSON Scan.
3.
Select Full Auto Mode from the Mode list.
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